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  • CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

    - by Tuula Fai
    "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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  • Erase all traces of Windows 8

    - by user1032531
    Just bought a new HP pavilion desktop with Windows 8. I wish to totally remove Windows 8 and all data on the hard drive, remove any windows partitions, delete all data, and then install a fresh Linux. Problem is I can seem to get to boot from USB or boot from CD. It appears that Windows 8 added the following two "features": UEFI which substitutes what we have known as the BIOS Secure Boot which prevents anything but the installed operating system How do I completely and totally erase all traces of Windows 8? Is it still possible to reformat the hard drive? I don't want a duel boot, I don't want to go back to Windows 7, I just want anything Windows gone.

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  • Debugging Windows Service Timeout Error 1053

    - by Joe Mayo
    If you ever receive an Error 1053 for a timeout when starting a Windows Service you've written, the underlying problem might not have anything to do with a timeout.  Here's the error so you can compare it to what you're seeing: --------------------------- Services --------------------------- Windows could not start the Service1 service on Local Computer.   Error 1053: The service did not respond to the start or control request in a timely fashion. --------------------------- OK   --------------------------- Searching the Web for a solution to this error in your Windows Service will result in a lot of wasted time and advice that won't help.  Sometimes you might get lucky if your problem is exactly the same as someone else's, but this isn't always the case.  One of the solutions you'll see has to do with a known error on Windows Server 2003 that's fixed by a patch to the .NET Framework 1.1, which won't work.  As I write this blog post, I'm using the .NET Framework 4.0, which is a tad bit past that timeframe. Most likely, the basic problem is that your service is throwing an exception that you aren't handling.  To debug this, wrap your service initialization code in a try/catch block and log the exception, as shown below: using System; using System.Diagnostics; using System.ServiceProcess; namespace WindowsService { static class Program { static void Main() { try { ServiceBase[] ServicesToRun; ServicesToRun = new ServiceBase[] { new Service1() }; ServiceBase.Run(ServicesToRun); } catch (Exception ex) { EventLog.WriteEntry("Application", ex.ToString(), EventLogEntryType.Error); } } } } After you uninstall the old service, redeploy the service with modifications, and receive the same error message as above; look in the Event Viewer/Application logs.  You'll see what the real problem is, which is the underlying reason for the timeout. Joe

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  • Windows server 2008 r2 console stuck at "waiting for user profile service"

    - by support
    Hi, I have a windows 2008 R2 server, running on dell poweredge t300. Using hyper-v to run a windows 2008 R2 server also. Suddenly, today, my virtual console (on the virtual copy of windows 2008 server r2) will not let me login as administrator. It starts to login but then sticks at the message: Please wait for the User profile Service and is unresponsive to keypresses (incl ctrl-alt-del). The only way out is a crash. It starts up in safe mode without networking ok but not in safe mode with networking. Any suggestions on how to fix this would be appreciated Thanks

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  • Windows Update cannot currently check for updates, because the service is not running

    - by Lee
    This morning I attempted to run Windows Update on two of my Windows 7 PCs (both are virtual machines), and I ran into this interesting pop-up error message. I have never encountered this problem before, so I was somewhat perplexed. From the message, my first thought was to see if the Windows Update service was running. It was. As usual, the solution is never so simple. I attempted to restart the service and reboot the PCs to no avail. So, I am off to the interwebs for a solution. I did find a solution to the problem, so I thought to post it for my future reference and for anyone else who may encounter this problem. I will be posting the answer shortly. If you have alternate solutions that have worked for you, please feel free to leave a post or comment.

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  • Windows Azure Training Kit (November 2010 Release Update)&ndash;Fantastic Azure training resource

    - by Jim Duffy
    At PDC 2010 in October Microsoft announced a number of new enhancements/features for Windows Azure. In case you missed it, these new enhancements/features have been released in the new Windows Azure Tools for Visual Studio November release (v1.3). The Windows Azure team blog is an excellent resource for information about the new release. Along with the new release the Azure team has also updated the Windows Azure Platform Training Kit. What is the Windows Azure Platform Training Kit you ask? It is a comprehensive set of hands-on training labs and videos designed to help you quickly get up to speed with Windows Azure, SQL Azure, and the Windows Azure AppFabric. The training kit contains updated labs including a couple I would suggest you hit first. Introduction to Windows Azure - updated to use the new Windows Azure platform Portal Introduction to SQL Azure - updated to use the new Windows Azure platform Portal The training kit contains a number of new labs as well including: Advanced Web and Worker Role – shows how to use admin mode and startup tasks Connecting Apps With Windows Azure Connect – shows how to use Project Sydney Virtual Machine Role – shows how to get started with VM Role by creating and deploying a VHD Windows Azure CDN – simple introduction to the CDN Introduction to the Windows Azure AppFabric Service Bus Futures – shows how to use the new Service Bus features in the AppFabric labs environment Building Windows Azure Apps with Caching Service – shows how to use the new Windows Azure AppFabric Caching service Introduction to the AppFabric Access Control Service V2 – shows how to build a simple web application that supports multiple identity providers Ok, that’s enough reading, go start learning! Have a day.

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  • C# Toolbox: Debug-able, Self-Installable Windows Service Template Redux

    - by James Michael Hare
    I had written a pair of posts before about creating a debug-able and self-installing windows service template in C#.  This is a template I began creating to ease creating windows services and to take some of the mundane tasks out of the coding effort.  The original posts were here: C# Windows Services (1 of 2) - Debug-able Windows Services C# Windows Services (2 of 2) - Self-Installing Windows Services But at the time, though I gave the code samples I didn't have a downloadable for of the template on the blog.  After getting many requests for the actual source, I zipped it up and am posting it with this blog entry.  Click on the link below to download the archive.  The password on the archive is, imaginatively enough, password.  Hope you enjoy and please feel free to comment and suggest changes! Debug-able, Self-Installing Windows Service Template download Enjoy! Tweet Technorati Tags: C#,Windows Service,Toolbox

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  • Windows Azure – Write, Run or Use Software

    - by BuckWoody
    Windows Azure is a platform that has you covered, whether you need to write software, run software that is already written, or Install and use “canned” software whether you or someone else wrote it. Like any platform, it’s a set of tools you can use where it makes sense to solve a problem. The primary location for Windows Azure information is located at http://windowsazure.com. You can find everything there from the development kits for writing software to pricing, licensing and tutorials on all of that. I have a few links here for learning to use Windows Azure – although it’s best if you focus not on the tools, but what you want to solve. I’ve got it broken down here into various sections, so you can quickly locate things you want to know. I’ll include resources here from Microsoft and elsewhere – I use these same resources in the Architectural Design Sessions (ADS) I do with my clients worldwide. Write Software Also called “Platform as a Service” (PaaS), Windows Azure has lots of components you can use together or separately that allow you to write software in .NET or various Open Source languages to work completely online, or in partnership with code you have on-premises or both – even if you’re using other cloud providers. Keep in mind that all of the features you see here can be used together, or independently. For instance, you might only use a Web Site, or use Storage, but you can use both together. You can access all of these components through standard REST API calls, or using our Software Development Kit’s API’s, which are a lot easier. In any case, you simply use Visual Studio, Eclipse, Cloud9 IDE, or even a text editor to write your code from a Mac, PC or Linux.  Components you can use: Azure Web Sites: Windows Azure Web Sites allow you to quickly write an deploy websites, without setting a Virtual Machine, installing a web server or configuring complex settings. They work alone, with other Windows Azure Web Sites, or with other parts of Windows Azure. Web and Worker Roles: Windows Azure Web Roles give you a full stateless computing instance with Internet Information Services (IIS) installed and configured. Windows Azure Worker Roles give you a full stateless computing instance without Information Services (IIS) installed, often used in a "Services" mode. Scale-out is achieved either manually or programmatically under your control. Storage: Windows Azure Storage types include Blobs to store raw binary data, Tables to use key/value pair data (like NoSQL data structures), Queues that allow interaction between stateless roles, and a relational SQL Server database. Other Services: Windows Azure has many other services such as a security mechanism, a Cache (memcacheD compliant), a Service Bus, a Traffic Manager and more. Once again, these features can be used with a Windows Azure project, or alone based on your needs. Various Languages: Windows Azure supports the .NET stack of languages, as well as many Open-Source languages like Java, Python, PHP, Ruby, NodeJS, C++ and more.   Use Software Also called “Software as a Service” (SaaS) this often means consumer or business-level software like Hotmail or Office 365. In other words, you simply log on, use the software, and log off – there’s nothing to install, and little to even configure. For the Information Technology professional, however, It’s not quite the same. We want software that provides services, but in a platform. That means we want things like Hadoop or other software we don’t want to have to install and configure.  Components you can use: Kits: Various software “kits” or packages are supported with just a few clicks, such as Umbraco, Wordpress, and others. Windows Azure Media Services: Windows Azure Media Services is a suite of services that allows you to upload media for encoding, processing and even streaming – or even one or more of those functions. We can add DRM and even commercials to your media if you like. Windows Azure Media Services is used to stream large events all the way down to small training videos. High Performance Computing and “Big Data”: Windows Azure allows you to scale to huge workloads using a few clicks to deploy Hadoop Clusters or the High Performance Computing (HPC) nodes, accepting HPC Jobs, Pig and Hive Jobs, and even interfacing with Microsoft Excel. Windows Azure Marketplace: Windows Azure Marketplace offers data and programs you can quickly implement and use – some free, some for-fee.   Run Software Also known as “Infrastructure as a Service” (IaaS), this offering allows you to build or simply choose a Virtual Machine to run server-based software.  Components you can use: Persistent Virtual Machines: You can choose to install Windows Server, Windows Server with Active Directory, with SQL Server, or even SharePoint from a pre-configured gallery. You can configure your own server images with standard Hyper-V technology and load them yourselves – and even bring them back when you’re done. As a new offering, we also even allow you to select various distributions of Linux – a first for Microsoft. Windows Azure Connect: You can connect your on-premises networks to Windows Azure Instances. Storage: Windows Azure Storage can be used as a remote backup, a hybrid storage location and more using software or even hardware appliances.   Decision Matrix With all of these options, you can use Windows Azure to solve just about any computing problem. It’s often hard to know when to use something on-premises, in the cloud, and what kind of service to use. I’ve used a decision matrix in the last couple of years to take a particular problem and choose the proper technology to solve it. It’s all about options – there is no “silver bullet”, whether that’s Windows Azure or any other set of functions. I take the problem, decide which particular component I want to own and control – and choose the column that has that box darkened. For instance, if I have to control the wiring for a solution (a requirement in some military and government installations), that means the “Networking” component needs to be dark, and so I select the “On Premises” column for that particular solution. If I just need the solution provided and I want no control at all, I can look as “Software as a Service” solutions. Security, Pricing, and Other Info  Security: Security is one of the first questions you should ask in any distributed computing environment. We have certification info, coding guidelines and more, even a general “Request for Information” RFI Response already created for you.   Pricing: Are there licenses? How much does this cost? Is there a way to estimate the costs in this new environment? New Features: Many new features were added to Windows Azure - a good roundup of those changes can be found here. Support: Software Support on Virtual Machines, general support.    

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  • Windows Azure Virtual Machine Readiness and Capacity Assessment for SQL Server

    - by SQLOS Team
    Windows Azure Virtual Machine Readiness and Capacity Assessment for Windows Server Machine Running SQL Server With the release of MAP Toolkit 8.0 Beta, we have added a new scenario to assess your Windows Azure Virtual Machine Readiness. The MAP 8.0 Beta performs a comprehensive assessment of Windows Servers running SQL Server to determine you level of readiness to migrate an on-premise physical or virtual machine to Windows Azure Virtual Machines. The MAP Toolkit then offers suggested changes to prepare the machines for migration, such as upgrading the operating system or SQL Server. MAP Toolkit 8.0 Beta is available for download here Your participation and feedback is very important to make the MAP Toolkit work better for you. We encourage you to participate in the beta program and provide your feedback at [email protected] or through one of our surveys. Now, let’s walk through the MAP Toolkit task for completing the Windows Azure Virtual Machine assessment and capacity planning. The tasks include the following: Perform an inventory View the Windows Azure VM Readiness results and report Collect performance data for determine VM sizing View the Windows Azure Capacity results and report Perform an inventory: 1. To perform an inventory against a single machine or across a complete environment, choose Perform an Inventory to launch the Inventory and Assessment Wizard as shown below: 2. After the Inventory and Assessment Wizard launches, select either the Windows computers or SQL Server scenario to inventory Windows machines. HINT: If you don’t care about completely inventorying a machine, just select the SQL Server scenario. Click Next to Continue. 3. On the Discovery Methods page, select how you want to discover computers and then click Next to continue. Description of Discovery Methods: Use Active Directory Domain Services -- This method allows you to query a domain controller via the Lightweight Directory Access Protocol (LDAP) and select computers in all or specific domains, containers, or OUs. Use this method if all computers and devices are in AD DS. Windows networking protocols --  This method uses the WIN32 LAN Manager application programming interfaces to query the Computer Browser service for computers in workgroups and Windows NT 4.0–based domains. If the computers on the network are not joined to an Active Directory domain, use only the Windows networking protocols option to find computers. System Center Configuration Manager (SCCM) -- This method enables you to inventory computers managed by System Center Configuration Manager (SCCM). You need to provide credentials to the System Center Configuration Manager server in order to inventory the managed computers. When you select this option, the MAP Toolkit will query SCCM for a list of computers and then MAP will connect to these computers. Scan an IP address range -- This method allows you to specify the starting address and ending address of an IP address range. The wizard will then scan all IP addresses in the range and inventory only those computers. Note: This option can perform poorly, if many IP addresses aren’t being used within the range. Manually enter computer names and credentials -- Use this method if you want to inventory a small number of specific computers. Import computer names from a files -- Using this method, you can create a text file with a list of computer names that will be inventoried. 4. On the All Computers Credentials page, enter the accounts that have administrator rights to connect to the discovered machines. This does not need to a domain account, but needs to be a local administrator. I have entered my domain account that is an administrator on my local machine. Click Next after one or more accounts have been added. NOTE: The MAP Toolkit primarily uses Windows Management Instrumentation (WMI) to collect hardware, device, and software information from the remote computers. In order for the MAP Toolkit to successfully connect and inventory computers in your environment, you have to configure your machines to inventory through WMI and also allow your firewall to enable remote access through WMI. The MAP Toolkit also requires remote registry access for certain assessments. In addition to enabling WMI, you need accounts with administrative privileges to access desktops and servers in your environment. 5. On the Credentials Order page, select the order in which want the MAP Toolkit to connect to the machine and SQL Server. Generally just accept the defaults and click Next. 6. On the Enter Computers Manually page, click Create to pull up at dialog to enter one or more computer names. 7. On the Summary page confirm your settings and then click Finish. After clicking Finish the inventory process will start, as shown below: Windows Azure Readiness results and report After the inventory progress has completed, you can review the results under the Database scenario. On the tile, you will see the number of Windows Server machine with SQL Server that were analyzed, the number of machines that are ready to move without changes and the number of machines that require further changes. If you click this Azure VM Readiness tile, you will see additional details and can generate the Windows Azure VM Readiness Report. After the report is generated, select View | Saved Reports and Proposals to view the location of the report. Open up WindowsAzureVMReadiness* report in Excel. On the Windows tab, you can see the results of the assessment. This report has a column for the Operating System and SQL Server assessment and provides a recommendation on how to resolve, if there a component is not supported. Collect Performance Data Launch the Performance Wizard to collect performance information for the Windows Server machines that you would like the MAP Toolkit to suggest a Windows Azure VM size for. Windows Azure Capacity results and report After the performance metrics are collected, the Azure VM Capacity title will display the number of Virtual Machine sizes that are suggested for the Windows Server and Linux machines that were analyzed. You can then click on the Azure VM Capacity tile to see the capacity details and generate the Windows Azure VM Capacity Report. Within this report, you can view the performance data that was collected and the Virtual Machine sizes.   MAP Toolkit 8.0 Beta is available for download here Your participation and feedback is very important to make the MAP Toolkit work better for you. We encourage you to participate in the beta program and provide your feedback at [email protected] or through one of our surveys. Useful References: Windows Azure Homepage How to guides for Windows Azure Virtual Machines Provisioning a SQL Server Virtual Machine on Windows Azure Windows Azure Pricing     Peter Saddow Senior Program Manager – MAP Toolkit Team

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  • how to stream audio and video files, but use any media player on Windows (without using Windows file

    - by RamyenHead
    I want to access and play media files on machine S (Windows XP) from machine C (Windows XP). Using Windows File Sharing ("share this folder" stuff), if it works, I would share the folder containing media files on machine S, and I would be able to play media files, sitting in front of C, using any media player I want. Windows somehow ensures that the remote files behave like local files. But Windows file sharing won't work for me, is there any alternative? If two machines were both Linux, I would install an SSH server on S and use Nautilus from C to access and play media files. The reason why I can't use Windows file sharing is, my campus use two different subnets, I have S and C on different subnets and it seems that the firewall governing the whole network in campus doesn't allow file sharing between different subnets. I tried changing Windows Firewall settings on S to allow C in, it still wouldn't work, so it must be the other firewall.

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  • How could I find out the path to the current desktop image, for Windows 8

    - by Scott Bennett-McLeish
    Having recently upgraded to Windows 8, my script to retrieve the current desktop wallpaper image has broken. For Windows 7, How could I find out the path to the current desktop image?, this works great. However, that registry key now always contains C:\Windows\web\wallpaper\Windows\img0.jpg What is the new registry key used for Windows 8? I've found two possible solutions. Firstly, this key contains what looks like a Base64 encoded path: HKCU/Software/Microsoft/Windows/CurrentVersion/Explorer/Wallpapers/Images/ID2 And then there is the "custom theme properties file" which also contains a "[SlideShow]" section which looks like Base64: C:\Users\Scott\AppData\Local\Microsoft\Windows\Themes\Custom.theme

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  • Need to install Windows 2003 server on my XP Service Pack 2

    - by Guruprasad
    Hii All, I would like to insatll windows 2003 server on my desktop machine which already has Windows XP service Pack 2 installed . I dont want to overwrite XP but i want to have a option to select XP or Windows 2003 server while booting . I am not sure how to go about this , am afraid if i insert Win 2003 cd and start installing directly it may overwrite XP :( . My HD is 350 GB n RAM is 2 GB with 8 partitions . Could anyone please guide me ? Thanks in advance .

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  • Restoring windows path on Windows 7

    - by Renso
    Issue:You changed the windows path and made a mistake and now want to reset it.Solution:In short, you can't. If you restore to the system default, you will loose any paths that were appended when you or the manufacturer installed software and drivers. Each time you install some sort of software or driver, MS Office, Turbotax, etc., it creates/appends to the path so that it points to it's start-up program.Too late now, but you should create a restore point BEFORE you touch the windows path if you are not sure what you are doing:http://www.sevenforums.com/tutorials/700-system-restore.html http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html At a minimum you need the following:%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\AT worst you can reset it to the above, and go through each application as you use them and run into problems to fix the path. The REPAIR option when you select to change/uninstall a program can help with that.

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  • Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

    - by Charles Knapp
    The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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  • Can't ping IPs for devices not part of Windows Domain

    - by GiddyUpHorsey
    I have a home network with a Trendnet wireless router and a Windows Domain. The DNS server is on a Windows 2000 Server and is configured to forward queries to DNS servers provided by the ISP. The router provides DHCP and is configured with the Windows 2000 Server as the DNS server. When I connect iPhones to the network over WiFi, the router can ping the iPhones through its browser based admin interface, but Windows machines that are part of the Windows Domain cannot. A laptop was connected to the network over WiFi that wasn't joined to the domain and it could see the iPhones. All machines either have a fixed or DHCP allocated IP on the 192.168.0.* subnet. How do I configure the DNS server or the Windows Domain so that Windows machines can see the iPhones?

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  • Which is Better: Revo Uninstaller or a Free Alternative?

    - by The Geek
    The results might surprise you! Our friends over at 7 Tutorials did some testing and found that the free IObit uninstaller application actually stacked up pretty well against the paid solution from Revo—though perhaps with a few less features. Note: we’ve always been fans of Revo Uninstaller around here, since it does have a lot of features to help clean up bad apps that the free alternatives don’t have. Either way, the 7 Tutorials article is worth a read. Roundup of Software Uninstallers – Reviewing IObit vs Ashampoo vs Revo [7 Tutorials] Use Amazon’s Barcode Scanner to Easily Buy Anything from Your Phone How To Migrate Windows 7 to a Solid State Drive Follow How-To Geek on Google+

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  • Converting to a mac-book pro for multi disciplined development.

    - by DeanMc
    Hi all, I am in a bit of a bind. I have been contracted to create a small suite of applications for Android, iOS and WP7. Currently I am also on the market for a new notebook for development. Now the issue I have is I can either buy a consumer grade macbook and a laptop or I could just buy an 8gb Ram, SSD, i7 mackbook and virtualise windows 7. I have never used a mac or macbook before so before I go purchase anything I would like to know what your thoughts are on this. Has anyone any experience with this?

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  • File Transfer Protocol (FTP) Service won't install

    - by user64204
    Hi all, Problem description: -I'm running Windows Server 2003 and I'm trying to install the FTP service following this procedure: http://support.microsoft.com/kb/323384 -At step 7 of the above procedure I provide Windows Small Business Server 2003 disc1 and the installation completes successfully (note: the installer looks for 'ftpctrs2.dll' but the disk contains 'FTPCTRS2.DL_' and seems happy with it as per allowed file types). -However the installation silently fails because if I go back to the list of windows components, FTP is still unchecked, and if I open IIS, the FTP sites section is missing. Question: -How can I force the installation of FTP? Additional info: I don't think this is related but will mention it in case I'm wrong and it is: before I could attempt to install FTP I ran into, and fixed, the issue described in this solution: http://support.microsoft.com/kb/838860 Thanks.

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  • Replace gvimext.dll in Windows 8

    - by Leftium
    How can I get the "Edit with ... using tabs" functionality in gVim on Windows 8 (64-bit)? I'd like to swap out gVim's stock gvimext.dll for one that adds an "Edit with ... using tabs" option to Explorer's right-click context menu. On Windows 7 (64-bit) I used to be able to download the DLL and swap it in by following these instructions. However, I can't get it to work in Windows 8. The stock installation's context menu (sans "... using tabs") works fine (without a restart) ...but after replacing the DLL the gVim context menu options disappear and the gvimext.dll no longer seems to even load. (Windows 8 was restarted) if I again replace gvimext.dll with a backup of the stock DLL, the context menu options remain missing and the DLL still seems to fail to load (Windows 8 was restarted, again) If I re-install gVim, the context menu items return (even without a restart) What is the difference here between Windows 7 (where swapping DLL's works) and Windows 8 (where swapping DLL's fails)?

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  • Get the Windows 7 Start Menu Back in Windows 8 with Classic Shell

    - by deadlydog
    I just thought I’d give readers a heads up that you can use Classic Shell to get the old Windows 7 style of start menu back instead of using the new crappy Windows 8 metro start screen; plus it’s free and open source .  You can still access the metro start screen with Shift+WindowsKey or Shift clicking the start menu button.  This program also defaults to showing the desktop on startup instead of the metro start screen (but that can be disabled), and is super configurable and has tons of options to tweak it just the way you want if you are picky like me   The only thing I would say is when installing the app, only install the Classic Start Menu; you don’t need the other ones. You’re welcome, and happy coding!

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  • HTG Explains: Do You Really Need to Defrag Your PC?

    - by The Geek
    Ask any PC tech person how to make your computer faster, and almost every one of them will tell you to defrag your PC. But do you really need to manually trigger a defrag these days? The quick answer: You don’t need to manually defragment a modern operating system. The longer answer: let’s go through a couple scenarios and explain so you can understand why you probably don’t need to defrag. HTG Explains: Do You Really Need to Defrag Your PC? Use Amazon’s Barcode Scanner to Easily Buy Anything from Your Phone How To Migrate Windows 7 to a Solid State Drive

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  • windows print service

    - by user1631171
    Hi my college has a HP color printer that can be used to print both A3 and A4 size color printouts. It is connected to a windows 2008 print server. The windows event viewer provides the status of printouts using event id 307. I would like to know if it is possible to find out if an A3 page was printed or A4 page was printed. Is this information also logged in windows event viewer. Or is there any other event id that captures this information. Also the number of copies printed should be captured in event id 805. I have read in some forums that sometimes the value is wrong. Please provide me some information on this. Thanks in advance.

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  • Logitech USB keyboard driver not found on Windows 7 x64

    - by AngCaruso
    I have a Logitech Internet 350 Keyboard which has been working fine on my Lenovo T400 laptop for well over three years. Just within the past week or so, Windows 7 can no longer find the driver for it. There is no custom driver from Logitech for this device -- it uses the generic Windows USB HID driver. The keyboard works just fine from the BIOS (and Linux which I dual boot this machine), but Windows 7 cannot find or load the driver for it. Any ideas? I smell a Windows update problem, but have no idea how to fix it, and I really am not interested in rolling back updates. New Info: I just tested a generic Dell USB keyboard and it worked just find, with Windows immediately recognizing the device and installing the HID keyboard class driver. So, it seems that Windows has decided not to recognize my specific Logitech keyboard device. I still suspect a Windows update issue, but I would love to hear other suggestions.

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  • Windows 7 boot error

    - by jason
    I am running windows 7 professional, everything was working fine until I installed a software driver clearner suggested by nvidia customer service and I cleaned only nvidia graphic driver installation since then my windows does not work at all. I can access everything from startup repair, did lots of time repair but nothing happened. System restore does not work it says c: drive is not available, its 100% there and I can access every file from command prompt. Almost two days passed and I applied every solution discussed on several forums, now only thing left is either install fresh windows (Which i really don't want to do) or update windows (which windows does not let me to do, it says I have to update it from windows) My question is there any way to update (not fresh/custom installation) windows from command prompt? P.s: Safe mode, safe mode command nothing works except startup repair option. I ran sfc /scannow no problem found. I also removed all attached hardwares. Any help would be greatly appreciated.

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