Looking for a help desk ticketing system..
- by Dan
Hi guys Im looking for a good help desk ticket solution. It must perform the following actions for it to be useful.
It needs to have a single point of contact via email..e.g helpdesk@mycompany.com
If we recieve a telephone(or an email outside of the system) we need to be able to create a ticket as if had been added via the single point of…