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• How TiVo is messing up customer support.

  - by James Fleming

  Ok,  So I've gotten a TiVo and overall, I'm happy, but there have been issues and I suspect I've a defective unit. - Now the nice folks after many service calls were happy to swap it out, and to ensure continuity of service, they sent me a new unit (after a $109 deposit).  That was yesterday. Today, when we go to watch a little TV, and wait for our replacement unit to arrive we find our TiVo service has been suspended. WTF? They have an exchange program, but your unit your waiting to exchange is as dead as a doornail until the replacement arrives. How hard is it to keep the old unit active for an extra week? Here is the exchange w/Tivo below... You are currently number 1 in the queue. We apologize for the delay. We will assign you to an agent as soon as one is available.The average amount of time a customer has to wait is 00:13.  Kaylene (Listening)  Kaylene: Thank you for contacting TiVo! My name is Kaylene. So that I may better assist you, are you an existing customer?  james Fleming: yes I am, but I'm now having second thoughts about being one    Kaylene: Thank you for verifying your information. How may I assist you today James?  james Fleming: I've been having issues w/a tivo box & I'm getting a replacement sent out to me (after paying an additional deposit) and now my current unit is no longer activated  Kaylene: I can help you today!  Kaylene: When we process an exchange we do transfer over the service to the replacement box so it is active and ready to go when you receive it.  james Fleming: which is to say you also make my current box worthless until such time I receive a new box?!?!?  Kaylene: I apologize that your original box was deactivated so we could activate your replacement box.  james Fleming: Why on Earth would I bother to pay in advance for a new box if you were going to kill my existing box.  Kaylene: What features are you needing to use on your current box?  james Fleming: I need to be able to access my netflix subscription (if I'm lucky enough to have it work without rebooting)  Kaylene: Can I have you verify the TiVo Service Number of your TiVo box please?  james Fleming: 7460011906979b4  Kaylene: We have your current box temporary service but not all features are available with temporary service as it is not paid for service.  Kaylene: If you like I can transfer your service back to your current box for now. Then once you receive the new box you will have to call in and have the service transferred back to the new box.  james Fleming: Not paid for? Let's see> one tivo box + 3 year service plan + monthly service + $109 deposit on a second box = what?  Kaylene: Would you like me to transfer your service back to your current box?  james Fleming: Yes - that would be helpful  Kaylene: All you will need to do is contact us again once you receive the new box so we can transfer it back.  Kaylene: I have put your service back on TiVo box 7460011906979b4.  james Fleming: What would also be helpful is your firm informing me to how you'd be cutting service in the interim.  james Fleming: Again - I opted to pay to have a second box delivered BEFORE returning the box I have - thus trying to have a continuity of service..  Kaylene: This is not something we normally do so it is important when you contact us to transfer the service back to the new box when you receive it that you reference this case number: 110622-006089.  Kaylene: I apologize about the inconvenience. You may need  force a few connections for the box to recognize the service again.  james Fleming: If it's not something you normally do than WHY would you have a $109 fee and a term for the service.  james Fleming: I am not mad at you, but your company is not impressing me and I'm blogging about this experience  Kaylene: Again I apologize about the inconvenience but you should be good to go now. Is there anything else I can help you with today?  james Fleming: so I need to go through the re-actviate process or is that somethign you do  Kaylene: When you receive the new TiVo box you need to contact us so we can transfer the service to the new box for you.  james Fleming: sure  Kaylene: Is there anything else I can help you with today James?  james Fleming: Nope - please email this transcript to me  Kaylene: I apologize but we do not have the ability to e-mail you a copy of this transcript. You can view it online at  http://www.tivo.com when you sign into your account or you can copy and paste it now to save it.  Kaylene: Thank you for contacting TiVo today. Your reference number for our conversation is 110622-006089. You can save this for your records, and if necessary, provide this to a later agent to pull up what we discussed. There will be a brief satisfaction survey emailed to you. We would appreciate any feedback on your TiVo Chat Support experience today.  Kaylene: Thank you for using TiVo Chat and have a great day James! Good-bye.  Kaylene has disconnected.

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• Request Limit Length Limits for IIS&rsquo;s requestFiltering Module

  - by Rick Strahl

  Today I updated my CodePaste.net site to MVC 3 and pushed an update to the site. The update of MVC went pretty smooth as well as most of the update process to the live site. Short of missing a web.config change in the /views folder that caused blank pages on the server, the process was relatively painless. However, one issue that kicked my ass for about an hour – and not foe the first time – was a problem with my OpenId authentication using DotNetOpenAuth. I tested the site operation fairly extensively locally and everything worked no problem, but on the server the OpenId returns resulted in a 404 response from IIS for a nice friendly OpenId return URL like this: http://codepaste.net/Account/OpenIdLogon?dnoa.userSuppliedIdentifier=http%3A%2F%2Frstrahl.myopenid.com%2F&dnoa.return_to_sig_handle=%7B634239223364590000%7D%7BjbHzkg%3D%3D%7D&dnoa.return_to_sig=7%2BcGhp7UUkcV2B8W29ibIDnZuoGoqzyS%2F%2FbF%2FhhYscgWzjg%2BB%2Fj10ZpNdBkUCu86dkTL6f4OK2zY5qHhCnJ2Dw%3D%3D&openid.assoc_handle=%7BHMAC-SHA256%7D%7B4cca49b2%7D%7BMVGByQ%3D%3D%7D&openid.claimed_id=http%3A%2F%2Frstrahl.myopenid.com%2F&openid.identity=http%3A%2F%2Frstrahl.myopenid.com%2F&openid.mode=id_res&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.ns.sreg=http%3A%2F%2Fopenid.net%2Fextensions%2Fsreg%2F1.1&openid.op_endpoint=http%3A%2F%2Fwww.myopenid.com%2Fserver&openid.response_nonce=2010-10-29T04%3A12%3A53Zn5F4r5&openid.return_to=http%3A%2F%2Fcodepaste.net%2FAccount%2FOpenIdLogon%3Fdnoa.userSuppliedIdentifier%3Dhttp%253A%252F%252Frstrahl.myopenid.com%252F%26dnoa.return_to_sig_handle%3D%257B634239223364590000%257D%257BjbHzkg%253D%253D%257D%26dnoa.return_to_sig%3D7%252BcGhp7UUkcV2B8W29ibIDnZuoGoqzyS%252F%252FbF%252FhhYscgWzjg%252BB%252Fj10ZpNdBkUCu86dkTL6f4OK2zY5qHhCnJ2Dw%253D%253D&openid.sig=h1GCSBTDAn1on98sLA6cti%2Bj1M6RffNerdVEI80mnYE%3D&openid.signed=assoc_handle%2Cclaimed_id%2Cidentity%2Cmode%2Cns%2Cns.sreg%2Cop_endpoint%2Cresponse_nonce%2Creturn_to%2Csigned%2Csreg.email%2Csreg.fullname&openid.sreg.email=rstrahl%40host.com&openid.sreg.fullname=Rick+Strahl A 404 of course isn’t terribly helpful – normally a 404 is a resource not found error, but the resource is definitely there. So how the heck do you figure out what’s wrong? If you’re just interested in the solution, here’s the short version: IIS by default allows only for a 1024 byte query string, which is obviously exceeded by the above. The setting is controlled by the RequestFiltering module in IIS 6 and later which can be configured in ApplicationHost.config (in \%windir\system32\inetsvr\config). To set the value configure the requestLimits key like so: <configuration> <security> <requestFiltering> <requestLimits maxQueryString="2048"> </requestLimits> </requestFiltering> </security> </configuration> This fixed me right up and made the requests work. How do you find out about problems like this? Ah yes the troubles of an administrator? Read on and I’ll take you through a quick review of how I tracked this down. Finding the Problem The issue with the error returned is that IIS returns a 404 Resource not found error and doesn’t provide much information about it. If you’re lucky enough to be able to run your site from the localhost IIS is actually very helpful and gives you the right information immediately in a nicely detailed error page. The bottom of the page actually describes exactly what needs to be fixed. One problem with this easy way to find an error: You HAVE TO run localhost. On my server which has about 10 domains running localhost doesn’t point at the particular site I had problems with so I didn’t get the luxury of this nice error page. Using Failed Request Tracing to retrieve Error Info The first place I go with IIS errors is to turn on Failed Request Tracing in IIS to get more error information. If you have access to the server to make a configuration change you can enable Failed Request Tracing like this: Find the Failed Request Tracing Rules in the IIS Service Manager.   Select the option and then Edit Site Tracing to enable tracing. Then add a rule for * (all content) and specify status codes from 100-999 to capture all errors. if you know exactly what error you’re looking for it might help to specify it exactly to keep the number of errors down. Then run your request and let it fail. IIS will throw error log files into a folder like this C:\inetpub\logs\FailedReqLogFiles\W3SVC5 where the last 5 is the instance ID of the site. These files are XML but they include an XSL stylesheet that provides some decent formatting. In this case it pointed me straight at the offending module:   Ok, it’s the RequestFilteringModule. Request Filtering is built into IIS 6-7 and configured in ApplicationHost.config. This module defines a few basic rules about what paths and extensions are allowed in requests and among other things how long a query string is allowed to be. Most of these settings are pretty sensible but the query string value can easily become a problem especially if you’re dealing with OpenId since these return URLs are quite extensive. Debugging failed requests is never fun, but IIS 6 and forward at least provides us the tools that can help us point in the right direction. The error message the FRT report isn’t as nice as the IIS error message but it at least points at the offending module which gave me the clue I needed to look at request restrictions in ApplicationHost.config. This would still be a stretch if you’re not intimately familiar, but I think with some Google searches it would be easy to track this down with a few tries… Hope this was useful to some of you. Useful to me to put this out as a reminder – I’ve run into this issue before myself and totally forgot. Next time I got it, right?© Rick Strahl, West Wind Technologies, 2005-2010Posted in ASP.NET  Security  

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• SQLAuthority News – Technology and Online Learning – Personal Technology Tip

  - by pinaldave

  This is the fourth post in my series about Personal Technology Tips and Tricks, and I knew exactly what I wanted to write about.  But at first I was conflicted.   Is online learning really a personal tip?  Is it really a trick that no one knows?  However, I have decided to stick with my original idea because online learning is everywhere.  It’s a trick that we can’t – and shouldn’t – overlook.  Here are ten of my ideas about how we should be taking advantage of online learning. 1) Get ahead in the work place.  We all know that a good way to become better at your job, and to become more competitive for promotions and raises.  Many people overlook online learning as a way to get job training, though, thinking it is a path for people still seeking their high school or college diplomas.  But take a look at what companies like Pluralsight offer, and you might be pleasantly surprised. 2) Flexibility.  Some of us remember the heady days of college with nostalgia, others remember it with loathing.  A lot of bad memories come from remembering the strict scheduling and deadlines of college.  But with online learning, the classes fit into your free time – you don’t have to schedule your life around classes.  Even better, there are usually no homework or test deadlines, only one final deadline where all work must be completed.  This allows students to work at their own pace – my next point. 3) Learn at your own pace.  One thing traditional classes suffer from is that they are highly structured.  If you work more quickly than the rest of the class, or especially if you work more slowly, traditional classes do not work for you.  Online courses let you move as quickly or as slowly as you find necessary. 4) Fill gaps in your knowledge.  I’m sure I am not the only one who has thought to myself “I would love to take a course on X, Y, or Z.”  The problem is that it can be very hard to find the perfect class that teaches exactly what you’re interested in, at a time and a price that’s right.  But online courses are far easier to tailor exactly to your tastes. 5) Fits into your schedule.  Even harder to find than a class you’re interested in is one that fits into your schedule.  If you hold down a job – even a part time job – you know it’s next to impossible to find class times that work for you.  Online classes can be taken anytime, anywhere.  On your lunch break, in your car, or in your pajamas at the end of the day. 6) Student centered.  Online learning has to stay competitive.  There are hundreds, even thousands of options for students, and every provider has to find a way to lure in students and provide them with a good education.  The best kind of online classes know that they need to provide great classes, flexible scheduling, and high quality to attract students – and the student benefit from this kind of attention. 7) You can save money.  The average cost for a college diploma in the US is over $20,000.  I don’t know about you, but that is not the kind of money I just have lying around for a rainy day.  Sometimes I think I’d love to go back to school, but not for that price tag.  Online courses are much, much more affordable.  And even better, you can pick and choose what courses you’d like to take, and avoid all the “electives” in college. 8) Get access to the best minds in the business.  One of the perks of being the best in your field is that you are one person who knows the most about something.  If students are lucky, you will choose to share that knowledge with them on a college campus.  For the hundreds of other students who don’t live in your area and don’t attend your school, they are out of luck.  But luckily for them, more and more online courses is attracting the best minds in the business, and if you enroll online, you can take advantage of these minds, too. 9) Save your time.  Getting a four year degree is a great decision, and I encourage everyone to pursue their Bachelor’s – and beyond.  But if you have already tried to go to school, or already have a degree but are thinking of switching fields, four years of your life is a long time to go back and redo things.  Getting your online degree will save you time by allowing you to work at your own pace, set your own schedule, and take only the classes you’re interested in. 10) Variety of degrees and programs.  If you’re not sure what you’re interested in, or if you only need a few classes here and there to finish a program, online classes are perfect for you.  You can pick and choose what you’d like, and sample a wide variety without spending too much money. I hope I’ve outlined for everyone just a few ways that they could benefit from online learning.  If you’re still unconvinced, just check out a few of my other articles that expand more on these topics. Here are the blog posts relevent to developer trainings: Developer Training - Importance and Significance - Part 1 Developer Training – Employee Morals and Ethics – Part 2 Developer Training – Difficult Questions and Alternative Perspective - Part 3 Developer Training – Various Options for Developer Training – Part 4 Developer Training – A Conclusive Summary- Part 5 Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Developer Training

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• SQL Saturday #44 Huntington Beach Recap

  What a great day. It was long and tiring, but rewarding in so many ways. On Sunday morning, I was driving home and I decided to take the Pacific Coast Highway from Huntington Beach.  It was a great chance to exhale and just enjoy the sun and smells of the beach (I really love SoCal sometimes). And for future reference for all you speakers, the beach and ocean are only 5 minutes from the SQL Saturday location.  I just could help noticing also the shocking number of high priced cars on the road (4 Bentleys, 3 Ferraris, 1 Aston Martins, 3 Maserati, 1 Rolls Royce, and 2 Lamborghinis).  It made me think about this: Price of all those cars: $ 150,000+.  Impacting the ability of people to learn: Priceless.  We have positively impacted the education, knowledge, capabilities of not only our attendees, but also all of their companies and people they might help as well.  That is just staggering and something to be immensely proud of. To all of my fellow community leaders, I salute you. So lets talk about the event Overall We had over 220 people register for the event and had 180+ people attend the event. I was shooting for the magical 200 number, but I guess it just gives us more motivation to make it even bigger and better next time. We had a few snags along the way, but what event doesnt, but I think everything turned out great. I did not hear any negative comments and heard lots of positive comments along with people asking when the next one is going to be (More on that later). Location- Golden West College We could not have asked for a better partner for the event. Herb Cohen from Golden West College was the wizard behind the curtains. From the beginning, he was our advocate to the GWC Board and was instrumental in getting our event approved. The day off, Herb was a HUGE help getting any and all logistics that we needed taken care of. In the craziness of the early morning registration crush it was a big help knowing that he and Bret Stateham (Blog | Twitter) were taking care of testing projectors in all the rooms. Anything we needed he was there and was even proactive in getting some things that I had not even thought of (i.e. a dumpster for all of our garbage). I cannot thank Herb enough along with other members of the GWC staff including Minnie Higgins of the Career and Technical Education Division office, Jack Taylor, public safety, and Ron Pryor, Tech Services Support. And last, but not least, the Wireless on campus was absolutely FANTASTIC! Some lessons learned Unless you are a glutton for punishment, as I no doubt am, you most certainly want to give yourself more than six weeks to plan the event. I am lucky that I have a very understanding wife and had a wonderful set of co-coordinators helping me out. A big thanks goes out to Phil, Marlon (Blog | Twitter), Nitin (Twitter), Thomas (Blog | Twitter), Bret (Blog | Twitter), Ben, and Laurie. Thankfully, the sponsor and speaker community was hugely supportive and we were able to fill out the entire event with speakers and sponsors. I have to say that there is not a lot that I would change after this years event. There are obviously going to be some things that we can do better or differently next time, but overall I think it was a great event and I was more than happy with the response we received from the community. Sponsors We obviously could not have put together our event without our sponsors. So certainly have to show them some love. Platinum Sponsors Quest Software http://www.quest.com My Space http://www.myspace.com/ Gold Strategy Companion http://www.strategycompanion.com Silver Fusion-IO http://www.fusionio.com Bronze WestClinTech http://westclintech.com Professional Association For SQL Server http://www.sqlpass.org Attunity http://www.attunity.com Sharepoint 360 http://www.sharepoint360.com Some additional Thanks Andy Warren (Blog | Twitter) Always there to answer my question and help out when I had some issues or questions with the website. The amount of work that he and everyone else put into SQL Saturday is very amazing. What a great gift to the community! Einstein Bros. Bagels They were our Breakfast Vendor and arrived perfectly on time with yummy bagels, sweets and most importantly coffee. Luccis Deli (http://www.luccisdeli.com) Luccis was out Lunch Vendor. They were great to work with and the food was excellent. They worked with us to give us a great price. Heard lots of great comments about the lunches. Definitely not your ordinary box lunch. Moving Forward Unfortunately, the work does not end after the event. We have a few things to clear up such as surveys, sponsor stuff, presentations uploaded to the website, expense reimbursement, stuff like that. Hopefully, all that should be cleared up within the next couple weeks. After that as a group we are going to get together and decide what our next steps are. We definitely want to keep some of the momentum that we are building as a SQL Community and channel that into future SQL Saturdays and other types of community events. In the meantime, for additional training be sure to check out your local User Group and PASS. San Diego SQL Server Users Group ( http://www.sdsqlug.org/home/index.cfm ) Orange County SQL Server Users Group ( http://www.sqloc.com/ ) L.A. SQL Server Users Group ( http://www.sql.la/ ) SQL PASS ( http://www.sqlpass.org/ ) 24 Hours of PASS ( http://www.sqlpass.org/24hours/2010/ ) So stay tuned, there will be more events to come in SoCal!!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• SQL SERVER – The Story of a Lesser Known Startup Parameter in SQL Server – Guest Post by Balmukund Lakhani

  - by Pinal Dave

  This is a fantastic blog post from my dear friend Balmukund ( blog | twitter | facebook ). He had presented a fantastic session in our last UG and there were lots of requests from attendees that he blogs about it. Well, here is the blog post about the same very popular UG session. Let us read the entire blog post in the voice of the Balmukund himself. During my last session in SQL Bangalore User Group (Facebook) meeting, I was lucky enough to deliver a session on SQL Server Startup issue. The name of the session was “SQL Engine Starting Trouble – How to start?” From the feedback, I realized that one of the “not well known” startup parameter is “-m”. Okay, you might say “I know that this is used to start the SQL in single user mode”. But what you might not know is that you can pass a string with -m which has special meaning and use. I have used this parameter in my blog here but looks like not many of you have seen that. It happens most of the time when we want to start SQL Server in single user mode, someone else makes connection before you can. The only choice you have is to repeat same process again till you succeed. Some smart DBAs may disable the remote network protocols (TCP/IP and Named Pipes) of SQL Instance and allow only local connections to SQL. Once the activity is complete, our dear smart DBA has to remember to re-enable network protocols. Sometimes, it may be a local service or application getting connection to SQL before we can. There is a better way to deal with it. Yes, you have guessed it correctly: -m parameter which a string. Since I work with SQL Product Support team, I may know little more undocumented commands and parameters, but this is not an undocumented stuff. It’s already documented in books online. So in this blog, I am going to show a demo of its usage. As documentation shows, “Do not use this option as a security feature.” So please read this blog as knowledge enhancer and troubleshooting issues not security feature. In my laptop, I have a default instance of SQL Server 2012 and here is what we would in the configuration manager. Now, I would go ahead and stop SQL Service by selecting SQL Server (MSSQLServer) > Right Click > Stop. There are multiple ways to start SQL with startup parameter. 1) Use Net Start Command from command prompt Net Start MSSQLServer /mSQLCMD The above command is the simplest way to add startup parameter to SQL. This parameter would be cleared once we stop and start SQL. 2) Add Startup Parameter via configuration manager. Step is already listed here. We need to add -mSQLCMD If we compare 1 and 2, it’s clear that unless we modify startup parameter and remove -m, it would be in effect. 3) Start SQL Service via command line SQLServr.exe –mSQLCMD –s<InstanceName> Wait, what does SQLCMD mean with /m? It’s the instruction to SQL that start SQL Server in Single User Mode and allow only the application which is SQLCMD. Any other application would fail with Login Failed for User Error message. It would be important to note that string is case sensitive. This value should be picked up from application_name column from sys.dm_exec_sessions. I have made a connection using SQLCMD and as we can see it comes as upper case “SQLCMD”. If we want only management studio query windows to connect then we need to give -m” Microsoft SQL Server Management Studio – Query” as startup parameter. In below example, I have given it as SQLCMd (lower case d at the end) and we would notice that we would not be able to connect to SQL Instance. Above proves that parameter works as expected and it’s case sensitive. Error Log would show below information. How to get error log location? I have already blogged about it. Hope you have learned something new. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology

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• Searching for the Perfect Developer&rsquo;s Laptop.

  - by mbcrump

  I have been in the market for a new computer for several months. I set out with a budget of around $1200. I knew up front that the machine would be used for developing applications and maybe some light gaming. I kept switching between buying a laptop or a desktop but the laptop won because: With a Laptop, I can carry it everywhere and with a desktop I can’t. I searched for about 2 weeks and narrowed it down to a list of must-have’s : i7 Processor (I wasn’t going to settle for an i5 or AMD. I wanted a true Quad-core machine, not 2 dual-core fused together). 15.6” monitor SSD 128GB or Larger. – It’s almost 2011 and I don’t want an old standard HDD in this machine. 8GB of DDR3 Ram. – The more the better, right? 1GB Video Card (Prefer NVidia) – I might want to play games with this. HDMI Port – Almost a standard on new Machines. This would be used when I am on the road and want to stream Netflix to the HDTV in the Hotel room. Webcam Built-in – This would be to video chat with the wife and kids if I am on the road. 6-Cell Battery. – I’ve read that an i7 in a laptop really kills the battery. A 6-cell or 9-cell is even better. That is a pretty long list for a budget of around $1200. I searched around the internet and could not buy this machine prebuilt for under $1200. That was even with coupons and my company’s 10% Dell discount. The only way that I would get a machine like this was to buy a prebuilt and replace parts. I chose the  Lenovo Y560 on Newegg to start as my base. Below is a top-down picture of it.   Part 1: The Hardware The Specs for this machine: Color :  GrayOperating System : Windows 7 Home Premium 64-bitCPU Type : Intel Core i7-740QM(1.73GHz)Screen : 15.6" WXGAMemory Size : 4GB DDR3Hard Disk : 500GBOptical Drive : DVD±R/RWGraphics Card : ATI Mobility Radeon HD 5730Video Memory : 1GBCommunication : Gigabit LAN and WLANCard slot : 1 x Express Card/34Battery Life : Up to 3.5 hoursDimensions : 15.20" x 10.00" x 0.80" - 1.30"Weight : 5.95 lbs. This computer met most of the requirements above except that it didn’t come with an SSD or have 8GB of DDR3 Memory. So, I needed to start shopping except this time for an SSD. I asked around on twitter and other hardware forums and everyone pointed me to the Crucial C300 SSD. After checking prices of the drive, it was going to cost an extra $275 bucks and I was going from a spacious 500GB drive to 128GB. After watching some of the SSD videos on YouTube I started feeling better. Below is a pic of the Crucial C300 SSD. The second thing that I needed to upgrade was the RAM. It came with 4GB of DDR3 RAM, but it was slow. I decided to buy the Crucial 8GB (4GB x 2) Kit from Newegg. This RAM cost an extra $120 and had a CAS Latency of 7. In the end this machine delivered everything that I wanted and it cost around $1300. You are probably saying, well your budget was $1200. I have spare parts that I’m planning on selling on eBay or Anandtech.  =) If you are interested then shoot me an email and I will give you a great deal mbcrump[at]gmail[dot]com. 500GB Laptop 7200RPM HDD 4GB of DDR3 RAM (2GB x 2) faceVision HD 720p Camera – Unopened In the end my Windows Experience Rating of the SSD was 7.7 and the CPU 7.1. The max that you can get is a 7.9. Part 2: The Software I’m very lucky that I get a lot of software for free. When choosing a laptop, the OS really doesn’t matter because I would never keep the bloatware pre-installed or Windows 7 Home Premium on my main development machine. Matter of fact, as soon as I got the laptop, I immediately took out the old HDD without booting into it. After I got the SSD into the machine, I installed Windows 7 Ultimate 64-Bit. The BIOS was out of date, so I updated that to the latest version and started downloading drivers off of Lenovo’s site. I had to download the Wireless Networking Drivers to a USB-Key before I could get my machine on my wireless network. I also discovered that if the date on your computer is off then you cannot join the Windows 7 Homegroup until you fix it. I’m aware that most people like peeking into what programs other software developers use and I went ahead and listed my “essentials” of a fresh build. I am a big Silverlight guy, so naturally some of the software listed below is specific to Silverlight. You should also check out my master list of Tools and Utilities for the .NET Developer. See a killer app that I’m missing? Feel free to leave it in the comments below. My Software Essential List. CPU-Z Dropbox Everything Search Tool Expression Encoder Update Expression Studio 4 Ultimate Foxit Reader Google Chrome Infragistics NetAdvantage Ultimate Edition Keepass Microsoft Office Professional Plus 2010 Microsoft Security Essentials 2  Mindscape Silverlight Elements Notepad 2 (with shell extension) Precode Code Snippet Manager RealVNC Reflector ReSharper v5.1.1753.4 Silverlight 4 Toolkit Silverlight Spy Snagit 10 SyncFusion Reporting Controls for Silverlight Telerik Silverlight RadControls TweetDeck Virtual Clone Drive Visual Studio 2010 Feature Pack 2 Visual Studio 2010 Ultimate VS KB2403277 Update to get Feature Pack 2 to work. Windows 7 Ultimate 64-Bit Windows Live Essentials 2011 Windows Live Writer Backup. Windows Phone Development Tools That is pretty much it, I have a new laptop and am happy with the purchase. If you have any questions then feel free to leave a comment below.  Subscribe to my feed

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• Kill a tree, save your website? Content strategy in action, part III

  - by Roger Hart

  A lot has been written about how driving content strategy from within an organisation is hard. And that's true. Red Gate is pretty receptive to new ideas, so although I've not had a total walk in the park, it's been a hike with charming scenery. But I'm one of the lucky ones. Lots of people are involved in content, and depending on your organisation some of those people might be the kind who'll gleefully call themselves "stakeholders". People holding a stake generally want to stick it through something's heart and bury it at a crossroads. Winning them over is not always easy. (Richard Ingram has made a nice visual summary of how this can feel - Content strategy Snakes & ladders - pdf ) So yes, a lot of content strategy advocates are having a hard time. And sure, we've got a nice opportunity to get together and have a hug and a cry, but in the interim we could use a hand. What to do? My preferred approach is, I'll confess, brutal. I'd like nothing so much as to take a scorched earth approach to our website. Burn it, salt the ground, and build the new one right: focusing on clearly delineated business and user content goals, and instrumented so we can tell if we're doing it right. I'm never getting buy-in for that, but a boy can dream. So how about just getting buy-in for some small, tenable improvements? Easier, but still non-trivial. I sat down for a chat with our marketing and design guys. It seemed like a good place to start, even if they weren't up for my "Ctrl-A + Delete"  solution. We talked through some of this stuff, and we pretty much agreed that our content is a bit more broken than we'd ideally like. But to get everybody on board, the problems needed visibility. Doing a visual content inventory Print out the internet. Make a Wall Of Content. Seriously. If you've already done a content inventory, you know your architecture, and you know the scale of the problem. But it's quite likely that very few other people do. So make it big and visual. I'm going to carbon hell, but it seems to be working. This morning, I printed out a tiny, tiny part of our website: the non-support content pertaining to SQL Compare I made big, visual, A3 blowups of each page, and covered a wall with them. A page per web page, spread over something like 6M x 2M, with metrics, right in front of people. Even if nobody reads it (and they are doing) the sheer scale is shocking. 53 pages, all told. Some are redundant, some outdated, some trivial, a few fantastic, and frighteningly many that are great ideas delivered not-quite-right. You have to stand quite far away to get it all in your field of vision. For a lot of today, a whole bunch of folks have been gawping in amazement, talking each other through it, peering at the details, and generally getting excited about content. Developers, sales guys, our CEO, the marketing folks - they're engaged. Will it last? I make no promises. But this sort of wave of interest is vital to getting a content strategy project kicked off. While the content strategist is a saucer-eyed orphan in the cupboard under the stairs, they're not getting a whole lot done. Of course, just printing the site won't necessarily cut it. You have to know your content, and be able to talk about it. Ideally, you'll also have page view and time-on-page metrics. One of the most powerful things you can do is, when people are staring at your wall of content, ask them what they think half of it is for. Pretty soon, you've made a case for content strategy. We're also going to get folks to mark it up - cover it with notes and post-its, let us know how they feel about our content. I'll be blogging about how that goes, but it's exciting. Different business functions have different needs from content, so the more exposure the content gets, and the more feedback, the more you know about those needs. Fingers crossed for awesome.

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• My Right-to-Left Foot (T-SQL Tuesday #13)

  - by smisner

  As a business intelligence consultant, I often encounter the situation described in this month's T-SQL Tuesday, hosted by Steve Jones ( Blog | Twitter) – “What the Business Says Is Not What the  Business Wants.” Steve posed the question, “What issues have you had in interacting with the business to get your job done?” My profession requires me to have one foot firmly planted in the technology world and the other foot planted in the business world. I learned long ago that the business never says exactly what the business wants because the business doesn't have the words to describe what the business wants accurately enough for IT. Not only do technological-savvy barriers exist, but there are also linguistic barriers between the two worlds. So how do I cope? The adage "a picture is worth a thousand words" is particularly helpful when I'm called in to help design a new business intelligence solution. Many of my students in BI classes have heard me explain ("rant") about left-to-right versus right-to-left design. To understand what I mean about these two design options, let's start with a picture: When we design a business intelligence solution that includes some sort of traditional data warehouse or data mart design, we typically place the data sources on the left, the new solution in the middle, and the users on the right. When I've been called in to help course-correct a failing BI project, I often find that IT has taken a left-to-right approach. They look at the data sources, decide how to model the BI solution as a _______ (fill in the blank with data warehouse, data mart, cube, etc.), and then build the new data structures and supporting infrastructure. (Sometimes, they actually do this without ever having talked to the business first.) Then, when they show what they've built to the business, the business says that is not what we want. Uh-oh. I prefer to take a right-to-left approach. Preferably at the beginning of a project. But even if the project starts left-to-right, I'll do my best to swing it around so that we’re back to a right-to-left approach. (When circumstances are beyond my control, I carry on, but it’s a painful project for everyone – not because of me, but because the approach just doesn’t get to what the business wants in the most effective way.) By using a right to left approach, I try to understand what it is the business is trying to accomplish. I do this by having them explain reports to me, and explaining the decision-making process that relates to these reports. Sometimes I have them explain to me their business processes, or better yet show me their business processes in action because I need pictures, too. I (unofficially) call this part of the project "getting inside the business's head." This is starting at the right side of the diagram above. My next step is to start moving leftward. I do this by preparing some type of prototype. Depending on the nature of the project, this might mean that I simply mock up some data in a relational database and build a prototype report in Reporting Services. If I'm lucky, I might be able to use real data in a relational database. I'll either use a subset of the data in the prototype report by creating a prototype database to hold the sample data, or select data directly from the source. It all depends on how much data there is, how complex the queries are, and how fast I need to get the prototype completed. If the solution will include Analysis Services, then I'll build a prototype cube. Analysis Services makes it incredibly easy to prototype. You can sit down with the business, show them the prototype, and have a meaningful conversation about what the BI solution should look like. I know I've done a good job on the prototype when I get knocked out of my chair so that the business user can explore the solution further independently. (That's really happened to me!) We can talk about dimensions, hierarchies, levels, members, measures, and so on with something tangible to look at and without using those terms. It's not helpful to use sample data like Adventure Works or to use BI terms that they don't really understand. But when I show them their data using the BI technology and talk to them in their language, then they truly have a picture worth a thousand words. From that, we can fine tune the prototype to move it closer to what they want. They have a better idea of what they're getting, and I have a better idea of what to build. So right to left design is not truly moving from the right to the left. But it starts from the right and moves towards the middle, and once I know what the middle needs to look like, I can then build from the left to meet in the middle. And that’s how I get past what the business says to what the business wants.

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• Great event : Microsoft Visual Studio 2010 Launch @ Microsoft TechEd Blore

  - by sathya

  Great event : Microsoft Visual Studio 2010 Launch @ Microsoft TechEd Blore   I was really excited on attending the day 1 of Microsoft TechEd 2010 in Bangalore. This is the first Teched that am attending. The event was really fun filled with lot of knowledge sharing sessions and lots of goodies and gifts by the partners Initially the Event Started by Murthy's Session. He explained about the Developers relating to the 5 elements of nature (Pancha Boothaas) 1. Fire - Passion 2. Wave (Water) - Catch the right wave which we need to apply. 3. Earth - Connections and lots of opportunities around the world 4. Air -  Its whatever we breathe. Developers.. Without them nothing is possible. they are like the air 5. Sky - Cloud based applications   Next the Keynote and the announcement of Visual Studio by SomaSegar. List of things that he delivered his speech on : 1. Announcement of Visual Studio 2010 2. Announcement of .NET 4.0 3. Announcement of Silverlight later this week 4. What is the current Trend? Microsoft has done a research with many developers across the globe and have got the following feedback from the users. Get Lost (interrupted) - When we do some work and somebody is calling or interrepting by someother way we lose track of what we were doing and we need to do from the start Falling Behind- Technology gets updated  phenomenally over a period of time and developers always have a scenario like they are not in the state of the art technology and they always have a doubt whether they are staying updated. Lack of Collobaration - When a Manager asks a person what the team members have done and some might be done and some might not be and finally all are into a state like we dont know where we are. So they have addressed these 3 points in the VS 2010 by the following features : Get Lost - Some cool features which could overcome this. We have some Graphical interface. which could show what we have done and where we are. Some Zoom features in the code level. Falling Behind - Everything is based on .NET language base. 2010 has been built in such a way that if developers know the native language that's enough for building good applications. Lack of Collobaration - Some Dashboard Features which would show where exactly the project is. And a graphical user interface is shown on clicking which it directly drills down even to the code level. 5. An overview on all new features in VS 2010. 6. Some good demos of new features in VS 2010 by Polita and one more girl. Some of the new features included : 1. Team Explorer 2. Zoom in Code 3. Ribbon Development 4. Development in Single Platform for Windows Phone, XBox, Zune, Azure, Web Based and Windows based applications 5. Sequence Diagram Generation directly from code 6. Dashboards to show project status 7. Javascript and JQuery intellisense 8. Native support for JQuery 9. Packaging feature while deploying. 10. Generation of different versions of web.config like Web.Config.Production, Web.Config.Staging, etc. 11. IntelliTrace - Eliminating the "Not Reproducible" statement. 12. Automated User Interface Testing. At last in the closing of the day we had a great event called Demo Extravaganza, where lot of cool projects that were launched by Microsoft and also the projects that are under research were also shown. I got a lot of info about Bing today. BING really rocks!!! It has the following : 1. Visual Search 2. Product based search. For each product different menu filters were provided to make an advanced search 3. BING Maps was awesome!! It zoomed in to the street level and we can assume that we are the persons who are walking or running on the road and we can see the real objects like buildings moving by our side. 4. PhotoSynth was used in BING to show up all the images taken around the globe in a 3D format. 5. Formula - If we give some formula it automatically gives the value for the variable or derivation of expression Also some info about some kool touch apps which does an authentication and computation of Teched Attendee's Points that they have scored and the sessions attended. One guy won an XBOX in lucky draw as a gift. There were lot of Partner Stalls like Accenture,Intel,Citrix,MicroFocus,Telerik,infragistics,Sapient etc. Some Offers were provided for us like 50% off on Certifications, 1 free Elearning Course, etc. Stay tuned!! Wil update you on other events too..

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• Modifying Service URLs with LINQ to Twitter

  - by Joe Mayo

  It’s funny that two posts so close together speak about flexibility with the LINQ to Twitter provider.  There are certain things you know from experience on when to make software more flexible and when to save time.  This is another one of those times when I got lucky and made the right choice up front. I’m talking about the ability to switch URLs. It only makes sense that Twitter should begin versioning their API as it matures.  In fact, most of the entire API has moved to the v1 URL at “https://api.twitter.com/1/”, except for search and trends.  Recently, Twitter introduced the available and local trends, but hung them off the new v1, and left the rest of the trends API on the old URL. To implement this, I muscled my way into the expression tree during CreateRequestProcessor to figure out which trend I was dealing with; perhaps not elegant, but the code is in the right place and that’s what factories are for.  Anyway, the point is that I wouldn’t have to do this kind of stuff (as much fun as it is), if Twitter would have more consistency. Having went to Chirp last week and seeing the evolution of the API, it looks like my wish is coming true.  …now if they would just get their stuff together on the mess they made with geo-location and places… but again, that’s all transparent if your using LINQ to Twitter because I pulled all of that together in a consistent way so that you don’t have to. Normally, when Twitter makes a change, code breaks and I have to scramble to get the fixes in-place.  This time, in the case of a URL change, the adjustment is easy and no-one has to wait for me.  Essentially, all you need to do is change the URL passed to the TwitterContext constructor.  Here’s an example of instantiating a TwitterContext now: using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://search.twitter.com/")) The third parameter constructor is the SearchUrl, which is used for Search and Trend APIs. You probably know what’s coming next; another constructor, but with the SearchUrl parameter set to the new URL as follows: using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://api.twitter.com/1/")) One consequence of setting the URL this way is that you set the URL for both Trends and Search.  Since Search is still using the old URL, this is going to break for Search queries. You could always instantiate a special TwitterContext instance for Search queries, with the old URL set. Alternatively, you can use the TwitterContext’s SearchUrl property. Here’s an example: twitterCtx.SearchUrl = "https://api.twitter.com/1/"; var trends = (from trend in twitterCtx.Trends where trend.Type == TrendType.Daily && trend.Date == DateTime.Now.AddDays(-2).Date select trend) .ToList(); Notice how I set the SearchUrl property just-in-time for the query. This allows you to target the URL for each specific query. Whichever way you prefer to configure the URL, it’s your choice. So, now you know how to set the URL to be used for Trend queries and how to prevent whacking your Search queries. I’ll be updating the Trend API to use same URL as all other APIs soon, so the only API left to use the SearchUrl will be Search, but for the short term, it’s Trends and Search. Until I make this change, you’ll have a viable work-around by setting the URL yourself, as explained above. These were the Search and Trend URLs, but you might be curious about the second parameter of the TwitterContext constructor; that’s the URL for all other APIs (the BaseUrl), except for Trend and Search. Similarly, you can use the TwitterContext’s BaseUrl property to set the BaseUrl. Setting the BaseUrl can be useful when communicating with other services. In addition to Twitter changing URLs, the Twitter API has been adopted by other companies, such as Identi.ca, Tumblr, and  WordPress.  This capability lets you use LINQ to Twitter with any of these services.  This is a testament to the success of the Twitter API and it’s popularity. No doubt we’ll have hills and valleys to traverse as the Twitter API matures, but hopefully there will be enough flexibility in LINQ to Twitter to make these changes as transparent as possible for you. @JoeMayo

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• High Jinks, Hi Jacks, Exceptional DBA Awards and PASS

  - by Rodney

  The countdown to PASS has counted down.  The day after tomorrow I will board a plane, like many others, on my way for the 4th year in a row to SQL PASS Summit.  The anticipation has been excruciating but luckily I have this little thing called a day job as a DBA that has kept me busy and not thinking too much about the event. Well that is not exactly true since my beautiful wife works for PASS so we get to talk about SQL from the time we wake up until late in the evening. I would not have it any other way and I feel very fortunate to be a part of this great event and to have been chosen as the Exceptional DBA Award judge also for the 4th year in a row.  This year, I will have been again tasked with presenting the award to the winner, Mr. Jeff Moden and it will be a true honor to meet him in person as I have read many of his articles on SSC and have attended his session at PASS previously.  The speech is all ready but one item remains, which will be a surprise to all who attend the party on Tuesday night in Seattle (see links below).  Let's face it, Exceptional DBAs everywhere work very hard protecting our data stores, tuning queries, mentoring, saving money, installing clusters, etc and once in a while there is time to be exceptionally non-professional and have a bit of fun. Once incident that happened this year that falls under the High Jinks category was when my network admin asked if I could Telnet into a SQL instance and see if I could make the connection through the firewall that he had just configured. I was able to establish a connection on port 1433 and it occurred to me that it would be very interesting if I could actually run T-SQL queries via a Telnet session much like you might do with an SMTP server. With that thought, I proceeded to demonstrate this could be possible by convincing my senior DBA Shawn McGehee that I was able to do so. At first he did not believe me. It shook his world view.  It was inconceivable.  What I had done, behind the scenes, of course, was to copy and rename SQLCMD.exe to Telnet.exe and used it to connect and run a simple, "Select * from sys.databases" on the SQL instance. I think if it had been anyone other than Shawn I could have extended this ruse indefinitely but he caught on within 30 seconds. It was a fun thirty seconds though. On the High Jacks side of the house, which is really merged to be SQL HACKS, I finally, after several years of struggling with how to connect to an untrusted domain like in a DMZ with a windows account in SSMS, I stumbled upon a solution that does away with the requirement to use SQL Authentication.  While "Runas" is a great command to use to run an application with a higher privileged account, I had not previously been able to figure out how to connect to the remote domain with SSMS and "Runsas". It never connected and caused a login failure every time for the remote windows domain account. Then I ran across an option for "Runas",   "/netonly".  This option postpones the login until a connection is made and only then passes the remote login you supply when you first launch SSMS with the "Runas" command. So a typical shortcut would look like: "C:\Windows\System32\runas.exe /netonly /user:remotedomain.com\rodlandrum "C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\Ssms.exe" You will want to make sure the passwords are synced between the two domains, your local domain and the remote domain, otherwise you may have account lockout issues, but I have found in weeks of testing this is a stable solution. Now it is time to get ready to head for Seattle. Please, if you see me (@SQLBeat) or my wife (@Karlakay22) please run up and high five me (wait..High Jinks.High Jacks.High Fives.Need to change the title) or give me a big bear hug if you are strong enough to lift me off the ground. And if you do actually do that, I will think you are awesome and will not embarrass you by crying out for help or complaining of a broken back or sciatic nerve damage. And now the links to others who have all of the details. First, for the MVP Deep Dives 2, of which, like John, I was lucky enough to be able to participate in this year. http://www.simple-talk.com/community/blogs/johnm/archive/2011/09/29/103577.aspx And the details of the SSC party where the Exceptional DBA of 2011, Jeff Moden, will be awarded. http://www.simple-talk.com/community/blogs/rebecca_amos/archive/2011/10/05/103661.aspx   Cheers! Rodney

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• Productivity vs Security [closed]

  - by nerijus

  Really do not know is this right place to ask such a questions. But it is about programming in a different light. So, currently contracting with company witch pretends to be big corporation. Everyone is so important that all small issues like developers are ignored. Give you a sample: company VPN is configured so that if you have VPN then HTTP traffic is banned. Bearing this in mind can you imagine my workflow: Morning. Ok time to get latest source. Ups, no VPN. Let’s connect. Click-click. 3 sec. wait time. Ok getting source. Do I have emails? Ups. VPN is on, can’t check my emails. Need to wait for source to come up. Finally here it is! Ok Click-click VPN is gone. What is in my email. Someone reported a bug. Good, let’s track it down. It is in TFS already. Oh, dam, I need VPN. Click-click. Ok, there is description. Yea, I have seen this issue in stachoverflow.com. Let’s go there. Ups, no internet. Click-click. No internet. What? IPconfig… DHCP server kicked me out. Dam. Renew ip. 1..2..3. Ok internet is back. Google: site: stachoverflow.com 3 min. I have solution. Great I love stackoverflow.com. Don’t want to remember days where there was no stackoveflow.com. Ok. Copy paste this like to studio. Dam, studio is stalled, can’t reach files on TFS. Click-click. VPN is back. Get source out, paste my code. Grand. Let’s see what other comments about an issue in stackoverflow.com tells. Hmm.. There is a link. Click. Dammit! No internet. Click-click. No internet. DHCP kicked me out. Dammit. Now it is even worse: this happens 3-4 times a day. After certain amount of VPN connections open\closed my internet goes down solid. Only way to get internet back is reboot. All my browser tabs/SQL windows/studio will be gone. This happened just now when I am typing this. Back to issue I am solving right now: I am getting frustrated - I do not care about better solution for this issue. Let’s do it somehow and forget. This Click-click barrier between internet and TFS kills me… Sounds familiar? You could say there are VPN settings to change. No! This is company laptop, not allowed to do changes. I am very very lucky to have admin privileges on my machine. Most of developers don’t. So just learned to live with this frustration. It takes away 40-60 minutes daily. Tried to email company support, admins. They are too important ant too busy with something that just ignored my little man’s problem. Politely ignored. Question is: Is this normal in corporate world? (Have been in States, Canada, Germany. Never seen this.)

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• Death March

  - by Nick Harrison

  It is a horrible sight to watch a project fail. There are few things as bad. Watching a project fail regardless of the reason is almost like sitting in a room with a "Dementor" from Harry Potter. It will literally suck all of the life and joy out of the room. Nearly every project that I have seen fail has failed because of political challenges or management challenges. Sometimes there are technical challenges that bring a project to its knees, but usually projects fail for less technical reasons. Here a few observations about projects failing for political reasons. Both the client and the consultants have to be committed to seeing the project succeed. Put simply, you cannot solve a problem when the primary stake holders do not truly want it solved. This could come from a consultant being more interested in extended the engagement. It could come from a client being afraid of what will happen to them once the problem is solved. It could come from disenfranchised stake holders. Sometimes a project is beset on all sides. When you find yourself working on a project that has this kind of threat, do all that you can to constrain the disruptive influences of the bad apples. If their influence cannot be constrained, you truly have no choice but to move on to a new project. Tough choices have to be made to make a project successful. These choices will affect everyone involved in the project. These choices may involve users not getting a change request through that they want. Developers may not get to use the tools that they want. Everyone may have to put in more hours that they originally planned. Steps may be skipped. Compromises will be made, but if everyone stays committed to the end goal, you can still be successful. If individuals start feeling disgruntled or resentful of the compromises reached, the project can easily be derailed. When everyone is not working towards a common goal, it is like driving with one foot on the break and one foot on the accelerator. Not only will you not get to where you are planning, you will also damage the car and possibly the passengers as well.   It is important to always keep the end result in mind. Regardless of the development methodology being followed, the end goal is not comprehensive documentation. In all cases, it is working software. Comprehensive documentation is nice but useless if the software doesn't work.   You can never get so distracted by the next goal that you fail to meet the current goal. Most projects are ultimately marathons. This means that the pace must be sustainable. Regardless of the temptations, you cannot burn the team alive. Processes will fail. Technology will get outdated. Requirements will change, but your people will adapt and learn and grow. If everyone on the team from the most senior analyst to the most junior recruit trusts and respects each other, there is no challenge that they cannot overcome. When everyone involved faces challenges with the attitude "This is my project and I will not let it fail" "You are my teammate and I will not let you fail", you will in fact not fail. When you find a team that embraces this attitude, protect it at all cost. Edward Yourdon wrote a book called Death March. In it, he included a graph for categorizing Death March project types based on the Happiness of the Team and the Chances of Success.   Chances are we have all worked on Death March projects. We will all most likely work on more Death March projects in the future. To a certain extent, they seem to be inevitable, but they should never be suicide or ugly. Ideally, they can all be "Mission Impossible" where everyone works hard, has fun, and knows that there is good chance that they will succeed. If you are ever lucky enough to work on such a project, you will know that sense of pride that comes from the eventual success. You will recognize a profound bond with the team that you worked with. Chances are it will change your life or at least your outlook on life. If you have not already read this book, get a copy and study it closely. It will help you survive and make the most out of your next Death March project.

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• Planning an Event&ndash;SPS NYC

  - by MOSSLover

  I bet some of you were wondering why I am not going to any events for the most part in June and July (aside from volunteering at SPS Chicago).  Well I basically have no life for the next 2 months.  We are approaching the 11th hour of SharePoint Saturday New York City.  The event is slated to have 350 to 400 attendees.  This is second year in a row I’ve helped run it with Jason Gallicchio.  It’s amazingly crazy how much effort this event requires versus Kansas City.  It’s literally 2x the volume of attendees, speakers, and sponsors plus don’t even get me started about volunteers.  So here is a bit of the break down… We have 30 volunteers+ that Tasha Scott from the Hampton Roads Area will be managing the day of the event to do things like timing the speakers, handing out food, making sure people don’t walk into the event that did not sign up until we get a count for fire code, registering people, watching the sharpees, watching the prizes, making sure attendees get to the right place,  opening and closing the partition in the big room, moving chairs, moving furniture, etc…Then there is Jason, Greg, and I who will be making sure that the speakers, sponsors, and everything is going smoothly in the background.  We need to make sure that everything is setup properly and in the right spot.  We also need to make sure signs are printed, schedules are created, bags are stuffed with sponsor material.  Plus we need to send out emails to sponsors reminding them to send us the right information to post on the site for charity sessions, send us boxes with material to stuff bags, and we need to make sure that Michael Lotter gets there information for invoicing.  We also need to check that Michael has invoiced everyone and who has paid, because we can’t order anything for the event without money.  Once people have paid we need to setup food orders, speaker and volunteer dinners, buy prizes, buy bags, buy speakers/volunteer/organizer shirts, etc…During this process we need all the abstracts from speakers, all the bios, pictures, shirt sizes, and other items so we can create schedules and order items.  We also need to keep track of who is attending the dinner the night before for volunteers and speakers and make sure we don’t hit capacity.  Then there is attendee tracking and making sure that we don’t hit too many attendees.  We need to make sure that attendees know where to go and what to do.  We have to make all kinds of random supply lists during this process and keep on track with a variety of lists and emails plus conference calls.  All in all it’s a lot of work and I am trying to keep track of it all the top so that we don’t duplicate anything or miss anything.  So basically all in all if you don’t see me around for another month don’t worry I do exist. Right now if you look at what I’m doing I am traveling every Monday morning and Thursday night back and forth to Washington DC from New Jersey.  Every night I am working on organizational stuff for SharePoint Saturday New York City.  Every Tuesday night we are running an event conference call.  Every weekend I am either with family or my boyfriend and cat trying hard not to touch the event.  So all my time is pretty much work, event, and family/boyfriend.  I have 0 bandwidth for anything in the community.  If you compound that with my severe allergy problems in DC and a doctor’s appointment every month plus a new med once a week I’m lucky I am still standing and walking.  So basically once July 30th hits hopefully Jason Gallicchio, Greg Hurlman, and myself will be able to breathe a little easier.  If I forget to do this thank you Greg and Jason.  Thank you Tom Daly.  Thank you Michael Lotter.  Thank you Tasha Scott.  Thank you Kevin Griffin.  Thank you all the volunteers, speakers, sponsors, and attendees who will and have made this event a success.  Hopefully, we have enough time until next year to regroup, recharge, and make the event grow bigger in a different venue.  Awesome job everyone we sole out within 3 days of registration and we still have several weeks to go.  Right now the waitlist is at 49 people with room to grow.  If you attend the event thank all these guys I mentioned above for making it possible.  It’s going to be awesome I know it but I probably won’t remember half of it due to the blur of things that we will all be taking care of the day of the event.  Catch you all in the end of July/Early August where I will attempt to post something useful and clever and possibly while wearing a fez. Technorati Tags: SPS NYC,SharePoint Saturday,SharePoint Saturday New York City

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• Professional Development – Difference Between Bio, CV and Resume

  - by Pinal Dave

  Applying for work can be very stressful – you want to put your best foot forward, and it can be very hard to sell yourself to a potential employer while highlighting your best characteristics and answering questions.  On top of that, some jobs require different application materials – a biography (or bio), a curriculum vitae (or CV), or a resume.  These things seem so interchangeable, so what is the difference? Let’s start with the one most of us have heard of – the resume.  A resume is a summary of your job and education history.  If you have ever applied for a job, you will have used a resume.  The ability to write a good resume that highlights your best characteristics and emphasizes your qualifications for a specific job is a skill that will take you a long way in the world.  For such an essential skill, unfortunately it is one that many people struggle with. RESUME So let’s discuss what makes a great resume.  First, make sure that your name and contact information are at the top, in large print (slightly larger font than the rest of the text, size 14 or 16 if the rest is size 12, for example).  You need to make sure that if you catch the recruiter’s attention and they know how to get a hold of you. As for qualifications, be quick and to the point.  Make your job title and the company the headline, and include your skills, accomplishments, and qualifications as bullet points.  Use good action verbs, like “finished,” “arranged,” “solved,” and “completed.”  Include hard numbers – don’t just say you “changed the filing system,” say that you “revolutionized the storage of over 250 files in less than five days.”  Doesn’t that sentence sound much more powerful? Curriculum Vitae (CV) Now let’s talk about curriculum vitae, or “CVs”.  A CV is more like an expanded resume.  The same rules are still true: put your name front and center, keep your contact info up to date, and summarize your skills with bullet points.  However, CVs are often required in more technical fields – like science, engineering, and computer science.  This means that you need to really highlight your education and technical skills. Difference between Resume and CV Resumes are expected to be one or two pages long – CVs can be as many pages as necessary.  If you are one of those people lucky enough to feel limited by the size constraint of resumes, a CV is for you!  On a CV you can expand on your projects, highlight really exciting accomplishments, and include more educational experience – including GPA and test scores from the GRE or MCAT (as applicable).  You can also include awards, associations, teaching and research experience, and certifications.  A CV is a place to really expand on all your experience and how great you will be in this particular position. Biography (Bio) Chances are, you already know what a bio is, and you have even read a few of them.  Think about the one or two paragraphs that every author includes in the back flap of a book.  Think about the sentences under a blogger’s photo on every “About Me” page.  That is a bio.  It is a way to quickly highlight your life experiences.  It is essentially the way you would introduce yourself at a party. Where a bio is required for a job, chances are they won’t want to know about where you were born and how many pets you have, though.  This is a way to summarize your entire job history in quick-to-read format – and sometimes during a job hunt, being able to get to the point and grab the recruiter’s interest is the best way to get your foot in the door.  Think of a bio as your entire resume put into words. Most bios have a standard format.  In paragraph one, talk about your most recent position and accomplishments there, specifically how they relate to the job you are applying for.  If you have teaching or research experience, training experience, certifications, or management experience, talk about them in paragraph two.  Paragraph three and four are for highlighting publications, education, certifications, associations, etc.  To wrap up your bio, provide your contact info and availability (dates and times). Where to use What? For most positions, you will know exactly what kind of application to use, because the job announcement will state what materials are needed – resume, CV, bio, cover letter, skill set, etc.  If there is any confusion, choose whatever the industry standard is (CV for technical fields, resume for everything else) or choose which of your documents is the strongest. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, PostADay, Professional Development, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• How to build a great relationship with your colleagues

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} When you start new job, you worry about your performance, about being able to do what the manager asks you to do, but you also worry about the relations with your colleagues. How will you get along with them? What if they don’t like you? Have you ever felt you’re „the new guy” and your colleagues have already their own way of talking one to each other, their own jokes? It’s a common feeling and can actually become stressful. I am Norbert, Middleware Presales Intern in Hungary and I’ve been working within Oracle for only 1 month. Joining such a big company has been a challenge from many perspectives. One of them was adapting with the environment and getting to know all my colleagues. You know it’s quite difficult to introduce yourself, to try to liaise with them and find some common topics, so I felt very lucky and comfortable when my manager introduced me to all of my colleagues. It was easier to accommodate and we basically we had a starting point for our discussions. We started to talk about what my position means, for how many years they’ve been within Oracle, other Oracle related topics, but also more personal stuff like what they do after work. Having this opportunity of talking with all of them helped me introduce myself in a proper way and actually I told them many things about myself. Networking wasn’t my best skill, but these first days were really helpful from a network point of view. What else can you do to get along with your colleagues? One second thing I consider as being really helpful in networking is asking work-related questions. For instance, when you don’t know how to do something or don’t understand it, asking one of your colleagues will also help you to make a connection with him and you could easily continue the discussion with some other topics which are more personal. It’s a very effective strategy and in a company like Oracle people are very willing to help you with your tasks and perform at a high level. If you see your colleagues going to lunch, you should join them. It will help you become part of their community, finding out what’s new in their lives, you’ll, step-by-step, take part in their conversations and be up to date with the hot topics they talk about. One other opportunity of becoming part of your colleagues’ community are the internal events. Subscribing to the local free time activities mailing list is very useful for finding out information about when they’re going out and have a drink or attending all sorts of events. For instance, this is how I’ve found out about a party within Oracle that most of the employees here attend. It’s a wonderful opportunity for chatting and make a stronger connection to some of them. How important is attending these events? Think about how much time you spend at work. You’d like to enjoy your work and the environment, so getting along with your colleagues is a nice thing to have. I recently attended a corporate party whose purpose was to facilitate the interaction and communication between employees. It was a real success and we had a lot of fun, especially because it was a costume party.  All the fancy dresses and funny clothes we wore made the atmosphere really enjoyable. It was easy to liaise with colleague with whom I had never interacted with before. There was a friendly spirit among us, chatting about personal stuff and about various pleasant things. Working in an international company is not an easy thing because you interact with many people and they have different styles, but all these opportunities of informal interaction are a good way to adapt to the new working environment.

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• Extra Life 2012 - The Final Plea ... Until the Next One

  - by Chris Gardner

  I thought I'd share the email stream that my friends and family get about the event.So, here we are again. We scream closer to the event, and the goal is not met.I was approached by the ghost of feral platypii past last night. Well, approached is putting it lightly. I was mugged by the ghost of platypii past last night. He reminded me, in no uncertain terms that I have only reached the midway point of my fundraising goal. He then reminded me, in even less uncertain terms, that we are one week away from the event. There were other reminders past that, but this is a family broadcast. *shudder*Now, let us be serious for a moment. The event organizers claim a personal story helps to tug heart strings, whatever those are...I've been to Children's Hospital of Birmingham. I had to take Spawn, the Latter, there to verify she was not going to die. Instead, she's just a ticking time bomb for the next generation, but I digress.While I was there, I saw things. I saw child after child after child waiting for their appointment. I saw the most sublime displays of children's art juxtaposed with hospital sterilization that I could ever possibly imagine. I saw and heard things that only occur in the nightmares of parents, and I was only in the waiting rooms.But I will never forget the 10-ish year old girl that came in for her regularly scheduled dialysis appointment ... as if it was just another Friday afternoon. She had her school books, a little snack, a book to read for pleasure, and a DVD, in case she finished her homework a little early. You know, everything you'd need for an afternoon hooked up to a huge medical machine that going to clean out all the toxins in your blood. As she entered the secured area, she warmly greeted all the doctors and nurses with the same familiarity that I would greet the staff of my favorite coffee shop as I stopped in for my morning cup of coffee.I don't know the status of that little girl. I don't know if she's healthy or, quite frankly, alive. I don't even know her name, as I only heard it in passing for the 37 seconds our paths crossed. However, I do remember being incredibly moved and touched by her upbeat attitude about the situations, and I hope that my efforts last two Octobers got her, in some way, a little comfort.And, if she is still with us, I hope we can get her a little more.=== PREVIOUS MESSAGE FOLLOWS ===Greetings (Again),If you are receiving this updated message, then you didn't feel generous the first time. Now, I tried to be nice the first time. I tried to send a simple, unobtrusive email message to get you into the spirit. Well, much like the bell ringers that I ignore in front of the Wal-Mart, you ignored me.I probably should have seen that coming...However, unlike those poor souls, I know how to contact you. And I can find out where you live. So, so, so, you better feel lucky that I'm too lazy to terrorize you people, but cause I could do it.Remember, it's not for me, it's for those poor kids... and the feral platypii.  Because, we can make more children, but platypii are hard to come by.=== ORIGINAL MESSAGE FOLLOWS ===It's that time of year again. The time when I beg you for money for charity. See, unlike those bell ringers outside Wal-Mart, I don't do it when you have ten bazillion holiday obligations...Once again, I will be enduring a 24-hour marathon of gaming to raise money for Children Hospital in Birmingham. All the money goes straight to them, and you get to tell Uncie Samuel that you're good for that money. I'd REALLY like to break $1000 this year, as I have come REALLY close for the past 2 year to doing so.This year, the event will take place on October 20th, beginning at 8 A.M. Once again, I will try to provide some web streams, etc, if you want to point and laugh (especially if I have to result to playing Dance Central at 4 AM to stay awake for the last part.)Look at it this way, I'm going to badger you about this for the next month. You might as well donate some money so you can righteously tell me to shut the Smurf up.You can place your bid at the link below. Feel free to spread the word to anyone and everyone.I thank you. The children thank you. Several breeds of feral platypus thank you. Maybe, just maybe, doing so will help you feel the love felt by re-fried beans when lovingly hugged in a warm tortilla.Enjoy your burrito.http://www.extra-life.org/participant/cgardner

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• SharePoint 2010 Diagnostic Studio Remote Diag

  - by juanlarios

  I have had some time this week to try out some tools that I have been meaning to try out. This week I am trying out the SP 2010 Diagnostic Studio. I installed it successfully and tried it on my development evironment. I was able to build a report and a snapshot of the environment. I decided to turn my attention to my Employer's intranet environment. This would allow me to analyze it and measure it against benchmarks. I didn't want to install the Diagnostic studio on the Production Envorinment, lucky for me, the Diagnostic studio can be run remotely, well...kind of. Issue My development environment is a stand alone, full installation of SharePoint 2010 Server. It has Office 2010, SQL 2008 Enterprise, a DC...well you get the point, it's jammed packed! But more importantly it's a stand alone, self contained VM environment. Well Microsoft has instructions as to how to connect remotely with Diagnostic Studio here. The deciving part of this is that the SP2010DS prompts you for credentails. So I thought I was getting the right account to run the reports. I tried all the Power Shell commands in the link above but I still ended up getting the following errors: 06/28/2011 12:50:18    Connecting to remote server failed with the following error message : The WinRM client cannot process the request...If the SPN exists, but CredSSP cannot use Kerberos to validate the identity of the target computer and you still want to allow the delegation of the user credentials to the target computer, use gpedit.msc and look at the following policy: Computer Configuration -> Administrative Templates -> System -> Credentials Delegation -> Allow Fresh Credentials with NTLM-only Server Authentication.  Verify that it is enabled and configured with an SPN appropriate for the target computer. For example, for a target computer name "myserver.domain.com", the SPN can be one of the following: WSMAN/myserver.domain.com or WSMAN/*.domain.com. Try the request again after these changes. For more information, see the about_Remote_Troubleshooting Help topic. 06/28/2011 12:54:47    Access to the path '\\<targetserver>\C$\Users\<account logging in>\AppData\Local\Temp' is denied. You might also get an error message like this: The WinRM client cannot process the request. A computer policy does not allow the delegation of the user credentials to the target computer. Explanation After looking at the event logs on the target environment, I noticed that there were a several Security Exceptions. After looking at the specifics around who was denied access, I was able to see the account that was being denied access, it was the client machine administrator account. Well of course that was never going to work!!! After some quick Googling, the last error message above will lead you to edit the Local Group Policy on the client server. And although there are instructions from microsoft around doing this, it really will not work in this scenario. Notice the Description and how it only applices to authentication mentioned? Resolution I can tell you what I did, but I wish there was a better way but I simply don't know if it's duable any other way. Because my development environment had it's own DC, I didn't really want to mess with Kerberos authentication. I would also not be smart to connect that server to the domain, considering it has it's own DC. I ended up installing SharePoint 2010 Diagnostic Studio on another Windows 7 Dev environment I have, and connected the machien to the domain. I ran all the necesary remote credentials commands mentioned here. Those commands add the group policy for you! Once I did this I was able to authenticate properly and I was able to get the reports. Conclusion   You can run SharePoint 2010 Diagnostic Studio Remotely but it will require some specific scenarions. A couple of things I should mention is that as far as I understand, SP2010 DS, will install agents on your target environment to run tests and retrieve the data. I was a Farm Administrator, and also a Server Admin on SharePoint Server. I am not 100% sure if you need all those permissions but I that's just what I have to my internal intranet.   I deally I would like to have a machine that I can have SharePoint 2010 DIagnostic Studio installed and I can run that against client environments. It appears that I will not be able to do that, unless I enable Kerberos on my Windows 7 Machine now. If you have it installed in the same way I would like to have it, please let me know, I'll keep trying to get what I'm after. Hope this helps someone out there doing the same.

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• SQL SERVER – Backing Up and Recovering the Tail End of a Transaction Log – Notes from the Field #042

  - by Pinal Dave

  [Notes from Pinal]: The biggest challenge which people face is not taking backup, but the biggest challenge is to restore a backup successfully. I have seen so many different examples where users have failed to restore their database because they made some mistake while they take backup and were not aware of the same. Tail Log backup was such an issue in earlier version of SQL Server but in the latest version of SQL Server, Microsoft team has fixed the confusion with additional information on the backup and restore screen itself. Now they have additional information, there are a few more people confused as they have no clue about this. Previously they did not find this as a issue and now they are finding tail log as a new learning. Linchpin People are database coaches and wellness experts for a data driven world. In this 42nd episode of the Notes from the Fields series database expert Tim Radney (partner at Linchpin People) explains in a very simple words, Backing Up and Recovering the Tail End of a Transaction Log. Many times when restoring a database over an existing database SQL Server will warn you about needing to make a tail end of the log backup. This might be your reminder that you have to choose to overwrite the database or could be your reminder that you are about to write over and lose any transactions since the last transaction log backup. You might be asking yourself “What is the tail end of the transaction log”. The tail end of the transaction log is simply any committed transactions that have occurred since the last transaction log backup. This is a very crucial part of a recovery strategy if you are lucky enough to be able to capture this part of the log. Most organizations have chosen to accept some amount of data loss. You might be shaking your head at this statement however if your organization is taking transaction logs backup every 15 minutes, then your potential risk of data loss is up to 15 minutes. Depending on the extent of the issue causing you to have to perform a restore, you may or may not have access to the transaction log (LDF) to be able to back up those vital transactions. For example, if the storage array or disk that holds your transaction log file becomes corrupt or damaged then you wouldn’t be able to recover the tail end of the log. If you do have access to the physical log file then you can still back up the tail end of the log. In 2013 I presented a session at the PASS Summit called “The Ultimate Tail Log Backup and Restore” and have been invited back this year to present it again. During this session I demonstrate how you can back up the tail end of the log even after the data file becomes corrupt. In my demonstration I set my database offline and then delete the data file (MDF). The database can’t become more corrupt than that. I attempt to bring the database back online to change the state to RECOVERY PENDING and then backup the tail end of the log. I can do this by specifying WITH NO_TRUNCATE. Using NO_TRUNCATE is equivalent to specifying both COPY_ONLY and CONTINUE_AFTER_ERROR. It as its name says, does not try to truncate the log. This is a great demo however how could I achieve backing up the tail end of the log if the failure destroys my entire instance of SQL and all I had was the LDF file? During my demonstration I also demonstrate that I can attach the log file to a database on another instance and then back up the tail end of the log. If I am performing proper backups then my most recent full, differential and log files should be on a server other than the one that crashed. I am able to achieve this task by creating new database with the same name as the failed database. I then set the database offline, delete my data file and overwrite the log with my good log file. I attempt to bring the database back online and then backup the log with NO_TRUNCATE just like in the first example. I encourage each of you to view my blog post and watch the video demonstration on how to perform these tasks. I really hope that none of you ever have to perform this in production, however it is a really good idea to know how to do this just in case. It really isn’t a matter of “IF” you will have to perform a restore of a production system but more of a “WHEN”. Being able to recover the tail end of the log in these sever cases could be the difference of having to notify all your business customers of data loss or not. If you want me to take a look at your server and its settings, or if your server is facing any issue we can Fix Your SQL Server. Note: Tim has also written an excellent book on SQL Backup and Recovery, a must have for everyone. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• What's My Problem? What's Your Problem?

  - by Jacek Ziabicki

  Software installers are not made for building demo environments. I can say this much after 12 years (on and off) of supporting my fellow sales consultants with environments for software demonstrations. When we release software, we include installation programs and procedures that are designed for use by our clients – to build a production environment and a limited number of testing, training and development environments. Different Objectives Your priorities when building an environment for client use vs. building a demo environment are very different. In a production environment, security, stability, and performance concerns are paramount. These environments are built on a specific server and rarely, if ever, moved to a different server or different network address. There is typically just one application running on a particular server (physical or virtual). Once built, the environment will be used for months or years at a time. Because of security considerations, the installation program wants to make these environments very specific to the organization using the software and the use case, encoding a fully qualified name of the server, or even the IP address on the network, in the configuration. So you either go through the installation procedure for each environment, or learn how to clone and reconfigure the software as a separate instance to build all your non-production environments. This may not matter much if the installation is as simple as clicking on the Setup program. But for enterprise applications, you have a number of configuration settings that you need to get just right – so whether you are installing from scratch or reconfiguring an existing installation, this requires both time and expertise in the particular piece of software. If you need a setup of several applications that are integrated to talk to one another, it is a whole new level of complexity. Now you need the expertise in all of the applications involved (plus the supporting technology products), and in addition to making each application work, you also have to configure the integration endpoints. Each application needs the URLs and credentials to call the integration layer, and the integration must be able to call each application. Then you have to make sure that each app has the right data so a business process initiated in one application can continue in the next. And, you will need to check that each application has the correct version and patch level for the integration to work. When building demo environments, your #1 concern is agility. If you can get away with a small number of long-running environments, you are lucky. More likely, you may get a request for a dedicated environment for a demonstration that is two weeks away: how quickly can you make this available so we still have the time to build the client-specific data? We are running a hands-on workshop next month, and we’ll need 15 instances of application X environment so each student can have a separate server for the exercises. We cannot connect to our data center from the client site, the client’s security policy won’t allow our VPN to go through – so we need a portable environment that we can bring with us. Our consultants need to be able to work at the hotel, airport, and the airplane, so we really want an environment that can run on a laptop. The client will need two playpen environments running in the cloud, accessible from their network, for a series of workshops that start two weeks from now. We have seen all of these scenarios and more. Here you would be much better served by a generic installation that would be easy to clone. Welcome to the Wonder Machine The reason I started this blog is to share a particular design of a demo environment, a special way to install software, that can address the above requirements, even for integrated setups. This design was created by a team at Oracle Utilities Global Business Unit, and we are using this setup for most of our demo environments. In a bout of modesty we called it the Wonder Machine. Over the next few posts – think of it as a novel in parts – I will tell you about the big idea, how it was implemented and what you can do with it. After we have laid down the groundwork, I would like to share some tips and tricks for users of our Wonder Machine implementation, as well as things I am learning about building portable, cloneable environments. The Wonder Machine is by no means a closed specification, it is under active development! I am hoping this blog will be of interest to two groups of readers – the users of the Wonder Machine we have built at Oracle Utilities, who want to get the most out of their demo environments and be able to reconfigure it to their needs – and to people who need to build environments for demonstration, testing, training, development and would like to make them cloneable and portable to maximize the reuse of their effort. Surely we are not the only ones facing this problem? If you can think of a better way to solve it, or if you can help us improve on our concept, I will appreciate your comments!

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• Revisiting the Generations

  - by Row Henson

  I was asked earlier this year to contribute an article to the IHRIM publication – Workforce Solutions Review.  My topic focused on the reality of the Gen Y population 10 years after their entry into the workforce.  Below is an excerpt from that article: It seems like yesterday that we were all talking about the entry of the Gen Y'ers into the workforce and what a radical change that would have on how we attract, retain, motivate, reward, and engage this new, younger segment of the workforce.  We all heard and read that these youngsters would be more entrepreneurial than their predecessors – the Gen X'ers – who were said to be more loyal to their profession than their employer. And, we heard that these “youngsters” would certainly be far less loyal to their employers than the Baby Boomers or even earlier Traditionalists. It was also predicted that – at least for the developed parts of the world – they would be more interested in work/life balance than financial reward; they would need constant and immediate reinforcement and recognition and we would be lucky to have them in our employment for two to three years. And, to keep them longer than that we would need to promote them often so they would be continuously learning since their long-term (10-year) goal would be to own their own business or be an independent consultant.  Well, it occurred to me recently that the first of the Gen Y'ers are now in their early 30s and it is time to look back on some of these predictions. Many really believed the Gen Y'ers would enter the workforce with an attitude – expect everything to be easy for them – have their employers meet their demands or move to the next employer, and I believe that we can now say that, generally, has not been the case. Speaking from personal experience, I have mentored a number of Gen Y'ers and initially felt that with a 40-year career in Human Resources and Human Resources Technology – I could share a lot with them. I found out very quickly that I was learning at least as much from them! Some of the amazing attributes I found from these under-30s was their fearlessness, ease of which they were able to multi-task, amazing energy and great technical savvy. They were very comfortable with collaborating with colleagues from both inside the company and peers outside their organization to problem-solve quickly. Most were eager to learn and willing to work hard.  This brings me to the generation that will follow the Gen Y'ers – the Generation Z'ers – those born after 1998. We have come full circle. If we look at the Silent Generation or Traditionalists, we find a workforce that preceded the television and even very early telephones. We Baby Boomers (as I fall right squarely in this category) remembered the invention of the television and telephone – but laptop computers and personal digital assistants (PDAs) were a thing of “StarTrek” and other science fiction movies and publications. Certainly, the Gen X'ers and Gen Y'ers grew up with the comfort of these devices just as we did with calculators. But, what of those under the age of 10 – how will the workplace look in 15 more years and what type of workforce will be required to operate in the mobile, global, virtual world. I spoke to a friend recently who had her four-year-old granddaughter for a visit. She said she found her in the den in front of the TV trying to use her hand to get the screen to move! So, you see – we have come full circle. The under-70 Traditionalist grew up in a world without TV and the Generation Z'er may never remember the TV we knew just a few years ago. As with every generation – we spend much time generalizing on their characteristics. The most important thing to remember is every generation – just like every individual – is different. The important thing for those of us in Human Resources to remember is that one size doesn’t fit all. What motivates one employee to come to work for you and stay there and be productive is very different than what the next employee is looking for and the organization that can provide this fluidity and flexibility will be the survivor for generations to come. And, finally, just when we think we have it figured out, a multitude of external factors such as the economy, world politics, industries, and technologies we haven’t even thought about will come along and change those predictions. As I reach retirement age – I do so believing that our organizations are in good hands with the generations to follow – energetic, collaborative and capable of working hard while still understanding the need for balance at work, at home and in the community! 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• In 3D camera math, calculate what Z depth is pixel unity for a given FOV

  - by badweasel

  I am working in iOS and OpenGL ES 2.0. Through trial and error I've figured out a frustum to where at a specific z depth pixels drawn are 1 to 1 with my source textures. So 1 pixel in my texture is 1 pixel on the screen. For 2d games this is good. Of course it means that I also factor in things like the size of the quad and the size of the texture. For example if my sprite is a quad 32x32 pixels. The quad size is 3.2 units wide and tall. And the texcoords are 32 / the size of the texture wide and tall. Then the frustum is: matrixFrustum(-(float)backingWidth/frustumScale,(float)backingWidth/frustumScale, -(float)backingHeight/frustumScale, (float)backingHeight/frustumScale, 40, 1000, mProjection); Where frustumScale is 800 for a retina screen. Then at a distance of 800 from camera the sprite is pixel for pixel the same as photoshop. For 3d games sometimes I still want to be able to do this. But depending on the scene I sometimes need the FOV to be different things. I'm looking for a way to figure out what Z depth will achieve this same pixel unity for a given FOV. For this my mProjection is set using: matrixPerspective(cameraFOV, near, far, (float)backingWidth / (float)backingHeight, mProjection); With testing I found that at an FOV of 45.0 a Z of 38.5 is very close to pixel unity. And at an FOV of 30.0 a Z of 59.5 is about right. But how can I calculate a value that is spot on? Here's my matrixPerspecitve code: void matrixPerspective(float angle, float near, float far, float aspect, mat4 m) { //float size = near * tanf(angle / 360.0 * M_PI); float size = near * tanf(degreesToRadians(angle) / 2.0); float left = -size, right = size, bottom = -size / aspect, top = size / aspect; // Unused values in perspective formula. m[1] = m[2] = m[3] = m[4] = 0; m[6] = m[7] = m[12] = m[13] = m[15] = 0; // Perspective formula. m[0] = 2 * near / (right - left); m[5] = 2 * near / (top - bottom); m[8] = (right + left) / (right - left); m[9] = (top + bottom) / (top - bottom); m[10] = -(far + near) / (far - near); m[11] = -1; m[14] = -(2 * far * near) / (far - near); } And my mView is set using: lookAtMatrix(cameraPos, camLookAt, camUpVector, mView); * UPDATE * I'm going to leave this here in case anyone has a different solution, can explain how they do it, or why this works. This is what I figured out. In my system I use a 10th scale unit to pixels on non-retina displays and a 20th scale on retina displays. The iPhone is 640 pixels wide on retina and 320 pixels wide on non-retina (obsolete). So if I want something to be the full screen width I divide by 20 to get the OpenGL unit width. Then divide that by 2 to get the left and right unit position. Something 32 units wide centered on the screen goes from -16 to +16. Believe it or not I have an excel spreadsheet do all this math for me and output all the vertex data for my sprite sheet. It's an arbitrary thing I made up to do .1 units = 1 non-retina pixel or 2 retina pixels. I could have made it .01 units = 2 pixels and someday I might switch to that. But for now it's the other. So the width of the screen in units is 32.0, and that means the left most pixel is at -16.0 and the right most is at 16.0. After messing a bit I figured out that if I take the [0] value of an identity modelViewProjection matrix and multiply it by 16 I get the depth required to get 1:1 pixels. I don't know why. I don't know if the 16 is related to the screen size or just a lucky guess. But I did a test where I placed a sprite at that calculated depth and varied the FOV through all the valid values and the object stays steady on screen with 1:1 pixels. So now I'm just calculating the unityDepth that way. If someone gives me a better answer I'll checkmark it.

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• What will help you get an entry-level position?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} “Finishing your studies and getting a great job.” Isn’t this the biggest dream of most of the young people? At the beginning you think it’s easy, but when it’s your turn, you realize that actually it’s not as easy as you thought it would be. Especially nowadays, when we’re living difficult times and finding a job is a challenge. This is why I felt lucky when I joined Oracle. Do you want to know how did I do it? My name is Markéta Kocová and I am working as a Customer Intelligence Support Intern within Oracle Prague. Before this job I have, I was focused on my studies, going also abroad for one semester in Rostock University in Germany. I decided though to gain some working experience. In November 2011, I joined Oracle, this one being my first job. I never thought I would be part of such a big company, but here I am! I have to say that I think it’s quite difficult to find a job and thus job search might be exhausting. What did help me? I think it was the networking. The more people you know, the more chances you have to find a job. This is how I’ve heard about this internship. I think internship programs are a great opportunity for young people to gain experience and also to start building a career. As companies are looking for the candidates with the best skills and some experience, it’s difficult to get a job. It’s a paradox isn’t it? You are applying for a entry-level position, but you won’t get it because they’ll be searching for someone who has experience. This is why internship is a good solution to improve your skills. You will learn many things, you might get a mentor and also perform given tasks. What else could you do? In my opinion you should invest in yourself. Try to focus on both education and skills. In order to get a good job in an international and successful company, it’s not enough a university diploma. You could learn a foreign language because it’s usually required. Employers are also looking for good computer skills, so this could be something you could take into consideration before applying to a job. There are also some personal characteristics like communication abilities, self-reliance, self-confidence or ability to solve the crisis situations that companies look at when hiring a person. You could consider attending some training in order to improve these soft skills. Getting a job is difficult, but also when you make it and get one you’ll still finding challenging to stay there. You might realize it is not the dream job, but being patient and trying to learn as much as possible will help you to achieve more. I think every experience is valuable. I’ve been through this type of situation, but the environment, my colleagues and the atmosphere in office have always been great and made me love my job! Thanks guys! If you’re searching for a job and you want to join Oracle, I recommend you to check http://campus.oracle.com

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• Best programming aids for a quadriplegic programmer

  - by Peter Rowell

  Before you jump to conclusions, yes, this is programming related. It covers a situation that comes under the heading of, "There, but for the grace of God, go you or I." This is brand new territory for me so I'm asking for some serious help here. A young man, Honza Ripa, in a nearby town did the classic Dumb Thing two weeks after graduating from High School -- he dove into shallow water in the Russian River and had a C-4/C-5 break, sometimes called a Swimming Pool break. In a matter of seconds he went from an exceptional golfer and wrestler to a quadriplegic. (Read the story ... all of us should have been so lucky as to have a girlfriend like Brianna.) That was 10 months ago and he has regained only tiny amounts of control of his right index finger and a couple of other hand/foot motions, none of them fine-grained. His total control of his computer (currently running Win7, but we can change that as needed) is via voice command. Honza's not dumb. He had a 3.7 GPA with AP math and physics. The Problems: Since all of his input is via voice command, he is concerned that the predominance of special characters in programming will require vast amount of verbose commands. Does anyone know of any well done voice input system specifically designed for programmers? I'm thinking about something that might be modal--e.g. you say "Python input" and it goes into a macro mode for doing class definitions, etc. Given all of the RSI in programmer-land there's got to be something out there. What OS(es) does it run on? I am planning on teaching him Python, which is my preferred language for programming and teaching. Are there any applications / whatevers that are written in Python and would be a particularly good match for engaging him mentally while supporting his disability? One of his expressed interests is in stock investing, but that not might be a good starting point for a brand-new programmer. There are a lot of environments (Flash, JavaScript, etc) that are not particularly friendly to people with accessibility challenges. I vaguely remember (but cannot find) a research project that basically created an overlay system on top of a screen environment and then allowed macro command construction on top of the screen image. If we can get/train this system, we may be able to remove many hurdles to using the net. I am particularly interested in finding open source Python-based robotics and robotic prostheses projects so that he can simultaneously learn advanced programming concepts while learning to solve some of his own immediate problems. I've done a ton of googling on this, but I know there things I'm missing. I'm asking the SO community to step up to the plate here. I know this group has the answers, so let me hear them! Overwhelm me with the opportunities that any of us might have/need to still program after such a life-changing event.

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• Distinguishing between failure and end of file in read loop

  - by celtschk

  The idiomatic loop to read from an istream is while (thestream >> value) { // do something with value } Now this loop has one problem: It will not distinguish if the loop terminated due to end of file, or due to an error. For example, take the following test program: #include <iostream> #include <sstream> void readbools(std::istream& is) { bool b; while (is >> b) { std::cout << (b ? "T" : "F"); } std::cout << " - " << is.good() << is.eof() << is.fail() << is.bad() << "\n"; } void testread(std::string s) { std::istringstream is(s); is >> std::boolalpha; readbools(is); } int main() { testread("true false"); testread("true false tr"); } The first call to testread contains two valid bools, and therefore is not an error. The second call ends with a third, incomplete bool, and therefore is an error. Nevertheless, the behaviour of both is the same. In the first case, reading the boolean value fails because there is none, while in the second case it fails because it is incomplete, and in both cases EOF is hit. Indeed, the program above outputs twice the same line: TF - 0110 TF - 0110 To solve this problem, I thought of the following solution: while (thestream >> std::ws && !thestream.eof() && thestream >> value) { // do something with value } The idea is to detect regular EOF before actually trying to extract the value. Because there might be whitespace at the end of the file (which would not be an error, but cause read of the last item to not hit EOF), I first discard any whitespace (which cannot fail) and then test for EOF. Only if I'm not at the end of file, I try to read the value. For my example program, it indeed seems to work, and I get TF - 0100 TF - 0110 So in the first case (correct input), fail() returns false. Now my question: Is this solution guaranteed to work, or was I just (un-)lucky that it happened to give the desired result? Also: Is there a simpler (or, if my solution is wrong, a correct) way to get the desired result?

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