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• Case Management In-Depth: Cases & Case Activities Part 1 – Activity Scope by Mark Foster

  - by JuergenKress

  In the previous blog entry we looked at stakeholders and permissions, i.e. how we control interaction with the case and its artefacts. In this entry we’ll look at case activities, specifically how we decide their scope, in the next part we’ll look at how these activities relate to the over-arching case and how we can effectively visualize the relationship between the case and its activities. Case Activities As mentioned in an earlier blog entry, case activities can be created from: BPM processes Human Tasks Custom (Java Code) It is pretty obvious that we would use custom case activities when either: we already have existing code that we would like to form part of a case we cannot provide the necessary functionality with a BPM process or simple Human Task However, how do we determine what our BPM process as a case activity contains? What level of granularity? Take the following simple BPM process Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: ACM,BPM,Mark Foster,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• WebCenter Customer Spotlight: Los Angeles Department of Water and Power

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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• Configuration Manager Setting Causing Error PRJ0019

  - by Jeff Paterno

  Recently I ran into an issue with a project failing to build on an automated build server using CruiseControl. When I looked into the build log I saw that the Post-Build project was failing with the error message: "error PRJ0019: A tool returned an error code from "Performing Post-Build Event..." This was most frustrating especially since the solution was building without issue on my local development environment. The Post-Build project was a C++ project that basically called several batch files to unregister/register assemblies, copy resources and supporting files, and place other dependencies in the GAC. I decided to run each of the batch files manually to see if that would provide more information as to why this project was failing. This lead me to determine that the batch file that was placing assemblies in the GAC was the culprit and that it was failing to find a particular assembly. The missing assembly was the output of another project. The project that was not producing the expected output was another C++ project that called a batch file. This batch process was actually embedding resource files into an assembly and then copying the assembly to the expected location. The real confusion started when I looked back into my Subversion log and noted that nothing had changed in this project in more than 2 months! It was almost as if the project had stopped building altogether. But what would cause that?! The Configuration Manager, obviously! Checking the solution's Configuration Manager settings, I found that the project that was not producing any output was in fact not selected to be part of the build process when the "Any CPU" platform was selected. This was the problem! I had recently updated the CruiseControl configurations to force the solution to be built targeting the platform "Any CPU". As a result, the project that was at the root of the problem was not configured to be built and the post-build process was failing when it couldn't find what it needed.

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• Steam (via Wine) crashes after login - any troubleshooting tips?

  - by new Thrall

  The Steam client crashes after I login. After submitting my credentials, Steam displays a dialog box informing me the client is 'connecting'. I then see the Steam main page and news page displayed for roughly a second or so before the client crashes. I'm running Ubuntu 10.10 (I think..what's the best way to verify? uname only displays Linux) which I've installed on a usb flash drive using a capser-rw file for persistence. wine-1.3.14 I'm not sure how to troubleshoot. How do I identify if the problem is with wine or steam or the video card driver, or what? Any ideas? hardware: motherboard: ECS Elitegroup 945GCT-M sound: integrated audio video: ATI Radeon X1950 console output: ubuntu@ubuntu:~/.wine/drive_c/Program Files/Steam$ wine Steam.exe fixme:process:GetLogicalProcessorInformation ((nil),0x32e488): stub fixme:process:GetLogicalProcessorInformation (0x1010c00,0x32e488): stub fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub. fixme:urlmon:CoInternetSetFeatureEnabled 5, 0x00000002, 1, stub fixme:urlmon:CoInternetSetFeatureEnabled 10, 0x00000002, 1, stub fixme:dwmapi:DwmSetWindowAttribute (0x1009a, 2, 0x32d334, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x1009a, 3, 0x32d338, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x1009a, 4, 0x32d33c, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100a2, 2, 0x32d964, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100a2, 3, 0x32d968, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100a2, 4, 0x32d96c, 4) stub err:ole:CoGetClassObject class {77f10cf0-3db5-4966-b520-b7c54fd35ed6} not registered err:ole:CoGetClassObject no class object {77f10cf0-3db5-4966-b520-b7c54fd35ed6} could be created for context 0x1 fixme:wbemprox:wbem_locator_ConnectServer 0x1ab5f0, L"ROOT\CIMV2", (null), (null), (null), 0x00000080, (null), (nil), 0x42bbee8) fixme:dwmapi:DwmSetWindowAttribute (0x100ae, 2, 0x32d8cc, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100ae, 3, 0x32d8d0, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100ae, 4, 0x32d8d4, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100b6, 2, 0x32d80c, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100b6, 3, 0x32d810, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100b6, 4, 0x32d814, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100c0, 2, 0x32d2e4, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100c0, 3, 0x32d2e8, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100c0, 4, 0x32d2ec, 4) stub fixme:winhttp:WinHttpGetIEProxyConfigForCurrentUser returning no proxy used fixme:dwmapi:DwmSetWindowAttribute (0x100dc, 2, 0x32d94c, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100dc, 3, 0x32d950, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x100dc, 4, 0x32d954, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x10118, 2, 0x32da8c, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x10118, 3, 0x32da90, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x10118, 4, 0x32da94, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x10122, 2, 0x32d514, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x10122, 3, 0x32d518, 4) stub fixme:dwmapi:DwmSetWindowAttribute (0x10122, 4, 0x32d51c, 4) stub fixme:dbghelp:elf_search_auxv can't find symbol in module

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• Convert MP3 to AAC,FLAC to AAC (.NET/C#) FREE :)

  - by PearlFactory

  So I was tasked with looking at converting 10 million tracks from mp3 320k to AAC and also Converting from mp3 320k to mp3 128k After a bit of hunting around the tool you need to use is FFMPEG Download x64 WindowsAlso for the best results get the Nero AACEncoder Download Now the command line STEP 1(From Flac)ffmpeg -i input.flac -f wav - | neroAacEnc -ignorelength -q 0.5 -if - -of output.m4aor (From mp3)ffmpeg -i input.mp3 -f wav - | neroAacEnc -ignorelength -q 0.5 -if - -of output.m4aNow the output.m4a is a intermediate state that we now put a ACC wrapper on via FFMpeg STEP 2ffmpeg -i output.m4a -vn -acodec copy final.aacDone :) There are a couple of options with the FFMPEG library as in we can look at importing the librarys and manipulation the API for the direct result FFMPEG has this support. You can get the relevant librarys from HereThey even have the source if you are that keen :-)In this case I am going to wrap the command lines into c# external process threads.( For the app that i am building to convert the 10 million tracks there is a complex multithreaded app to support this novel code )//Arrange Metadata about Call Process myProcess = new Process();ProcessStartInfo p = new ProcessStartInfo();string sArgs = string.format(" -i {0} -f wav - | neroAacEnc -ignorelength -q 0.5 -if - -of {1}",inputfile,outputfil) ; p.FileName = "ffmpeg.exe" ; p.CreateNoWindow = true; p.RedirectStandardOutput = true; //p.WindowStyle = ProcessWindowStyle.Normal p.UseShellExecute = false;//Execute p.Arguments = sArgs; myProcess.StartInfo = p; myProcess.Start(); myProcess.WaitForExit();//Write details about call  myProcess.StandardOutput.ReadToEnd();Now in this case we would execute a 2nd call using the same code but with different sArgs to put the AAC wrapper on the m4a file. Thats it. So if you need to do some conversions of any kind for you ASP.net sites/apps this is a great start and super fast.. With conversion times of around 2-3 seconds all of this can be done on the fly:-)Justin Oehlmannref : StackOverflow.com

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• Ubuntu 12.10 boots to purple or black screen but intermittently boots fine

  - by Nic

  I have a fresh install of Ubuntu 12.10 64bit dual booting with Win7 64bit. Windows boots fine every time. When I choose Ubuntu from Grub2 menu it will sometimes boot just fine. Most of the times though it gets stuck at a purple screen with nothing happening and no keys or key combinations working. Other times instead of the purple screen I get a black screen with a flashing cursor at the top. Nothing happens. I need to hold down the power button to restart and after a couple times of trying it will eventually boot into Ubuntu. Once that happens everything runs without any problems. I have tried different approaches to fix the problem but to no avail. I tried removing "quiet splash", used no splash, and nomodeset What I got from this was seeing all the text of the boot process but more often than not the process gets stuck right after recognizing all the USB ports and devices. If it gets stuck nothing happens (except when i plug in a usb device: it still recognizes it with a new line of text) In the case when the boot process works, after it lists the usb devices it tells me something like: recovery of read-only filesystem necessary. (its the filesystem that ubuntu runs on) then it does the recovery and i get: recovery complete. after that Ubuntu will boot properly and I get to see the login screen. I have no idea what to do to fix that problem. I have to reboot 3 to 5 times everytime I want to get into Ubuntu and I feel like I'm breaking my new Laptop. (its a lenovo ideapad z580 btw. i5 processor and nvidia gtx640 graphics card) I hope someone can help me. Thanks. Edit: i just got a "failed to enable AA error" message when waking it up from suspend. I don't know if that helps or has anything to do with the boot probs.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

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