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  • The Business case for Big Data

    - by jasonw
    The Business Case for Big Data Part 1 What's the Big Deal Okay, so a new buzz word is emerging. It's gone beyond just a buzzword now, and I think it is going to change the landscape of retail, financial services, healthcare....everything. Let me spend a moment to talk about what i'm going to talk about. Massive amounts of data are being collected every second, more than ever imaginable, and the size of this data is more than can be practically managed by today’s current strategies and technologies. There is a revolution at hand centering on this groundswell of data and it will change how we execute our businesses through greater efficiencies, new revenue discovery and even enable innovation. It is the revolution of Big Data. This is more than just a new buzzword is being tossed around technology circles.This blog series for Big Data will explain this new wave of technology and provide a roadmap for businesses to take advantage of this growing trend. Cases for Big Data There is a growing list of use cases for big data. We naturally think of Marketing as the low hanging fruit. Many projects look to analyze twitter feeds to find new ways to do marketing. I think of a great example from a TED speech that I recently saw on data visualization from Facebook from my masters studies at University of Virginia. We can see when the most likely time for breaks-ups occurs by looking at status changes and updates on users Walls. This is the intersection of Big Data, Analytics and traditional structured data. Ted Video Marketers can use this to sell more stuff. I really like the following piece on looking at twitter feeds to measure mood. The following company was bought by a hedge fund. They could predict how the S&P was going to do within three days at an 85% accuracy. Link to the article Here we see a convergence of predictive analytics and Big Data. So, we'll look at a lot of these business cases and start talking about what this means for the business. It's more than just finding ways to use Hadoop + NoSql and we'll talk about that too. How do I start in Big Data? That's what is coming next post.

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  • Interesting links week #24 and #25

    - by erwin21
    Below a list of interesting links that I found this week: Interaction: Design Usability and All About It Frontend: CSS Lint – CSS Cleaning Tool 10 HTML Entity Crimes You Really Shouldn’t Commit Development: OWASP Top 10 for .NET developers part 7: Insecure Cryptographic Storage C#/.NET Fundamentals: Choosing the Right Collection Class Mobile: Tips to Design a Website for Mobile Marketing: 30 (New) Google Ranking Factors You May Over- or Underestimate Other: 5 Little-Known Web Files That Can Enhance Your Website Interested in more interesting links follow me at twitter http://twitter.com/erwingriekspoor

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  • Can't run Eclipse after installing ADT Plugin

    - by user89439
    So, I've installed the ADT Plugin, run a HelloWorld, restart my computer and after that the Eclipse can't run. A message appear: "An error has ocurred. See the log file: /home/todi (...)" Here is the log file: !SESSION 2011-07-26 22:51:59.381 ----------------------------------------------- eclipse.buildId=I20110613-1736 java.version=1.6.0_26 java.vendor=Sun Microsystems Inc. BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=pt_BR Framework arguments: -product org.eclipse.epp.package.java.product Command-line arguments: -os win32 -ws win32 -arch x86 -product org.eclipse.epp.package.java.product !ENTRY org.eclipse.update.configurator 4 0 2011-07-26 22:57:34.135 !MESSAGE Could not rename configuration temp file !ENTRY org.eclipse.update.configurator 4 0 2011-07-26 22:57:34.157 !MESSAGE Unable to save configuration file "C:\Program Files\eclipse\configuration\org.eclipse.update\platform.xml.tmp" !STACK 0 java.io.IOException: Unable to save configuration file "C:\Program Files\eclipse\configuration\org.eclipse.update\platform.xml.tmp" at org.eclipse.update.internal.configurator.PlatformConfiguration.save(PlatformConfiguration.java:690) at org.eclipse.update.internal.configurator.PlatformConfiguration.save(PlatformConfiguration.java:574) at org.eclipse.update.internal.configurator.PlatformConfiguration.startup(PlatformConfiguration.java:714) at org.eclipse.update.internal.configurator.ConfigurationActivator.getPlatformConfiguration(ConfigurationActivator.java:404) at org.eclipse.update.internal.configurator.ConfigurationActivator.initialize(ConfigurationActivator.java:136) at org.eclipse.update.internal.configurator.ConfigurationActivator.start(ConfigurationActivator.java:69) at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711) at java.security.AccessController.doPrivileged(Native Method) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683) at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381) at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:299) at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:440) at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:268) at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107) at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:462) at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216) at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:400) at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:476) at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:429) at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:417) at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107) at java.lang.ClassLoader.loadClass(Unknown Source) at org.eclipse.osgi.internal.loader.BundleLoader.loadClass(BundleLoader.java:345) at org.eclipse.osgi.framework.internal.core.BundleHost.loadClass(BundleHost.java:229) at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadClass(AbstractBundle.java:1207) at org.eclipse.equinox.internal.ds.model.ServiceComponent.createInstance(ServiceComponent.java:480) at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.createInstance(ServiceComponentProp.java:271) at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:332) at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:588) at org.eclipse.equinox.internal.ds.ServiceReg.getService(ServiceReg.java:53) at org.eclipse.osgi.internal.serviceregistry.ServiceUse$1.run(ServiceUse.java:138) at java.security.AccessController.doPrivileged(Native Method) at org.eclipse.osgi.internal.serviceregistry.ServiceUse.getService(ServiceUse.java:136) at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:468) at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.getService(ServiceRegistry.java:467) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.getService(BundleContextImpl.java:594) at org.osgi.util.tracker.ServiceTracker.addingService(ServiceTracker.java:450) at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:980) at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:1) at org.osgi.util.tracker.AbstractTracked.trackAdding(AbstractTracked.java:262) at org.osgi.util.tracker.AbstractTracked.trackInitial(AbstractTracked.java:185) at org.osgi.util.tracker.ServiceTracker.open(ServiceTracker.java:348) at org.osgi.util.tracker.ServiceTracker.open(ServiceTracker.java:283) at org.eclipse.core.internal.runtime.InternalPlatform.getBundleGroupProviders(InternalPlatform.java:225) at org.eclipse.core.runtime.Platform.getBundleGroupProviders(Platform.java:1261) at org.eclipse.ui.internal.ide.IDEWorkbenchPlugin.getFeatureInfos(IDEWorkbenchPlugin.java:291) at org.eclipse.ui.internal.ide.WorkbenchActionBuilder.makeFeatureDependentActions(WorkbenchActionBuilder.java:1217) at org.eclipse.ui.internal.ide.WorkbenchActionBuilder.makeActions(WorkbenchActionBuilder.java:1026) at org.eclipse.ui.application.ActionBarAdvisor.fillActionBars(ActionBarAdvisor.java:147) at org.eclipse.ui.internal.ide.WorkbenchActionBuilder.fillActionBars(WorkbenchActionBuilder.java:341) at org.eclipse.ui.internal.WorkbenchWindow.fillActionBars(WorkbenchWindow.java:3564) at org.eclipse.ui.internal.WorkbenchWindow.(WorkbenchWindow.java:419) at org.eclipse.ui.internal.tweaklets.Workbench3xImplementation.createWorkbenchWindow(Workbench3xImplementation.java:31) at org.eclipse.ui.internal.Workbench.newWorkbenchWindow(Workbench.java:1920) at org.eclipse.ui.internal.Workbench.access$14(Workbench.java:1918) at org.eclipse.ui.internal.Workbench$68.runWithException(Workbench.java:3658) at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31) at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35) at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135) at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757) at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:803) at org.eclipse.ui.internal.Workbench$33.runWithException(Workbench.java:1595) at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31) at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35) at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135) at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757) at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2604) at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2494) at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:674) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332) at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:667) at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149) at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:123) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577) at org.eclipse.equinox.launcher.Main.run(Main.java:1410) !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 00:15:28.049 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 00:15:28.049 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 00:15:28.049 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 00:15:28.644 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 00:15:28.644 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 00:15:28.644 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 00:27:35.152 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 00:27:35.158 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 00:27:35.159 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 00:27:35.215 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 00:27:35.216 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 00:27:35.216 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 01:07:17.988 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 01:07:18.006 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 01:07:18.006 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. !ENTRY org.eclipse.equinox.p2.operations 4 0 2011-07-27 01:07:19.847 !MESSAGE Operation details !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2011-07-27 01:07:19.848 !MESSAGE Cannot complete the install because some dependencies are not satisfiable !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2011-07-27 01:07:19.848 !MESSAGE org.eclipse.linuxtools.callgraph.feature.group [0.0.2.201106060936] cannot be installed in this environment because its filter is not applicable. I don't understand how the path windows like has appeared... if anyone knows how to solve this, I'll appreciate! Thank you for all your answers! Best regards, Alexandre Ferreira.

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  • Using a service registry that doesn’t suck part I: UDDI is dead

    - by gsusx
    This is the first of a series of posts on which I am hoping to detail some of the most common SOA governance scenarios in the real world, their challenges and the approach we’ve taken to address them in SO-Aware. This series does not intend to be a marketing pitch about SO-Aware. Instead, I would like to use this to foment an honest dialog between SOA governance technologists. For the starting post I decided to focus on the aspect that was once considered the keystone of SOA governance: service discovery...(read more)

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  • Facebook Sponsored Results: Is It Getting Results?

    - by Mike Stiles
    Social marketers who like to focus on the paid aspect of the paid/earned hybrid Facebook represents may want to keep themselves aware of how the network’s new Sponsored Results ad product is performing. The ads, which appear when a user conducts a search from the Facebook search bar, have only been around a week or so. But the first statistics coming out of them are not bad. Marketer Nanigans says click-through rates on the Sponsored Results have been nearly 23 times better than regular Facebook ads. Some click-through rates have even gone over 3%. Just to give you some perspective, a TechCrunch article points out that’s the same kind of click-through rates that were being enjoyed during the go-go dot com boom of the 90’s. The average across the Internet in its entirety is now somewhere around .3% on a good day, so a 3% number should be enough to raise an eyebrow. Plus the cost-per-click price is turning up 78% lower than regular Facebook ads, so that should raise the other eyebrow. Marketers have gotten pretty used to being able to buy ads against certain keywords. Most any digital property worth its salt that sells ads offers this, and so does Facebook with its Sponsored Results product. But the unique prize Facebook brings to the table is the ability to also buy based on demographic and interest information gleaned from Facebook user profiles. With almost 950 million logging in, this is exactly the kind of leveraging of those users conventional wisdom says is necessary for Facebook to deliver on its amazing potential. So how does the Facebook user fit into this? Notorious for finding out exactly where sponsored marketing messages are appearing and training their eyeballs to avoid those areas, will the Facebook user reject these Sponsored Results? Well, Facebook may have found an area in addition to the News Feed where paid elements can’t be avoided and will be tolerated. If users want to read their News Feed, and they do, they’re going to see sponsored posts. Likewise, if they want to search for friends or Pages, and they do, they’re going to see Sponsored Results. The paid results are clearly marked as such. As long as their organic search results are not tainted or compromised, they will continue using search. But something more is going on. The early click-through rate numbers say not only do users not mind seeing these Sponsored Results, they’re finding them relevant enough to click on. And once they click, they seem to be liking what they find, with a reported 14% higher install rate than Marketplace Ads. It’s early, and obviously the jury is still out. But this is a new social paid marketing opportunity that’s well worth keeping an eye on, and that may wind up hitting the trifecta of being effective for the platform, the consumer, and the marketer.

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  • Building Great-Looking, Usable Apps: A two-day workshop applying Oracle’s best UX practices in ADF

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceI have been with Oracle for more than 12 years. It is a company that has granted me extraordinary creative freedom to help deliver compelling experiences for customers.I am beyond proud to talk about one of the experiences we just took for a test drive. Recently, we delivered a first-of-its-kind, three-team collaboration, train-the-trainer event in Reading, U.K., on building great-looking, usable apps based on Oracle Fusion Applications -- using the ADF tool kit. A new kind of workshopKevin Li, Platform Product Director, asked the Oracle Applications User Experience VP, Jeremy Ashley, if the team had anything to help partners and customers build applications that looked like Fusion. He was receiving this request from European partners and customers.Some quick conversations ensued, and the idea for the workshop was born: We would conduct an experiment.  We would work with feedback from the key Platform Technology Solutions (PTS) trainers under Andre Pavanello, Director, Platform Technology Solutions, in Europe, Middle East, and Africa. We would partner with the ADF team lead by Grant Ronald, Director of Product Management, title> and leverage the Applications UX expertise in Ashley’s team.The goal: Create a pilot workshop that in two days would explain to an ADF developer how to leverage the next-generation user experience best-practices developed for Fusion Apps. Why? Customers who need integrations with Oracle Fusion Applications, who are looking for custom applications that need to co-exist with Fusion, or who quite simply want a next-generation design for a custom app, need their solutions to reflect the next-generation research and design.Building an event for an ADF developerThe biggest hurdle was figuring out where to start.  How far into user experience country do you take an ADF developer? How far into ADF do you need to go if you are a UX professional?After some time in the UX kitchen, the workshop recipe looked like this: Mix equal parts: Fusion user experience design principles and functional design patterns The art and science behind UX How to wireframe designs that you can build in Fusion How to translate those designs into an ADF application Ultan O’Broin, Director of Global User Experience, explaining the trouble ticket wireframe design exerciseLynn Munsinger, Senior Group Product Manager, explaining the follow-on trouble ticket ADF coding exercise For spice, add:•    Debra Lilley, Fujitsu and ACE director, showcasing some of the latest ADF design work in the new face of Fusion Applications •    Partner show-and-tell of example apps they have built with FMW and ADF that are dynamic, beautiful, and interactive.Debra Lilley, Oracle ACE Director and Fujitsu Fusion Champion on the new face of Fusion built with ADF and Fusion extensibility with composers as a window into “the possible”?The taste testThis first go-round of the workshop was aimed squarely at ADF developers and partners.  We were privileged to have participation and feedback from:•    Sten Vesterli, Scott/Tiger S. A., Denmark•    John Sim, Fishbowl Solutions, UK•    Josef Huber, Primus Delphi Group, Munich•    Thaddaus Weindl, Primus Delphi, Group , Munich•    Praveen Pillalamarri, EiS Technologies, Bangalore•    Balaji Kamepalli, EiS Technologies, Bangalore•    Plinio Arbizu, Services & Processes Solutions S. A., Mexico•    Yannick Ongena, infoMENTUM, UK•    Jakub Ciszek, infoMENTUM, UK•    Mauro Flores, infoMENTUM, UK•    Matteo Formica, infoMENTUM, UKRichard Bingham, Oracle, Mauro Flores and Matteo Formica, infoMENTUMWhy is this so exciting?  Oracle has invested heavily in the research and development of the Oracle Fusion Applications user experience. This investment has been and continues to be applied across the product lines. Now, we finally get to teach customers and partners how to take advantage of this investment for custom solutions.This event was a pilot to test-drive the content, as well as a train-the-trainer event that our EMEA colleagues will be using with partners who want to build with Fusion Apps design patterns.What did attendees think?"I liked most the science stuff, like eye-tracking, design patterns and best-practice (color, contrast),” Josef Huber said. “It was a very good introduction to UI design, and most developers and project managers are very bad in that.  So this course would be good for all developers and even project managers." Team Anonymous: John Sim, Fishbowl Solutions, Flavius Sana, Oracle, Josef Huber, infoMENTUM, Mireille Duroussaud, Oracle. Winners of the wireframing design exercise.  Sten Vesterli, of Scott/Tiger, said he attended to learn techniques he could use in his own projects. He wants to ensure that his applications better meet the needs of his users, and he said sessions during the workshop on user interface design and wireframing were most useful to him.  “Go to this event to learn the art and science of good user interfaces from people who really know how to do it,” he said.Sten Vesterli, Scott/Tiger, Angelo Santagata, Oracle Plinio Arbizu said the workshop fulfilled his goals, thanks to the recommendations given in how to design user interfaces to facilitate the adoption of applications among the final users. “The workshop combined these recommendations with an exercise that improved the technical comprehension, permitting the usage of JDeveloper to set forth our solutions,” he said. He added: “The first session that I really enjoyed was the five Fusion design principles. It was incredible to discover how these simple principles were included in an inherit manner in Fusion Applications, and I had been using many of them applying only ADF components.  Another topic that I enjoyed a lot was the eight recommendations about the visual design of UIs. The issues that were raised in that lesson are unknown to the developers and of great value to achieve an attractive presentation layer to the end users.  Participate in this workshop, and include these usability features in your projects and in this manner not only to facilitate and improve the user productivity, but also to distinguish you as a professional who takes advantage fully of the functionalities offered by Oracle technology. Praveen Pillalamarri came to the workshop to learn about the difficulties faced in UI and UX development, and how this can be resolved with the help of ADF.  He also appreciated the opportunity to talk with other individuals who came to the workshop. Pillalmarri said, “The way we looked at things in terms of work and projects were sharpened.  UI and UX design knowledge shared by you was quite interesting, especially the minute things which we ignored in the UI or UX design.” Plinio Arbizu, Services & Processes Solutions S. A., Richard Bingham, Oracle, Balaji Kamepalli, & Praveen Pillalamarri, EiS TechnologiesReady to spread the wordIn EMEA, Oracle customers and partners have access to three world-class trainers via Platform Technology Solutions: Mireille Duroussaud, Flavius Sana, and Angelo Santagata. Contact Andre Pavanello if you like to experience this workshop firsthand, or you have customers or partners who would benefit from the training.We are looking to bring the event to the U.S. in spring 2013. If you have interest in this kind of a workshop, leave a comment below. For those who want to follow the action, join the ADF Enterprise Methodology Group run by Oracle’s Chris Muir. Ask questions and continue with the conversation in this forum, or check blogs.oracle.com/usableapps for topics emerging from the workshop.

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  • JD Edwards World Reporting Made Easy with Real Time Reporting Tools from The GL Company

    Fred talks to Paul Yarwood, US Operations General Manager and Richard Crotty, North America Business Development Manager for The GL Company, an Oracle Certified Partner, and Denise Grills, Senior Director of Marketing and Product Strategy for Oracle's JD Edwards World products. They discuss how the finance department of JD Edwards World customers can have complete control over their management reporting with a true inquiry, consolidation, and reporting solution from The GL Company, freeing up the finance team from being dependent upon IT time and resources.

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  • Big Data – Is Big Data Relevant to me? – Big Data Questionnaires – Guest Post by Vinod Kumar

    - by Pinal Dave
    This guest post is by Vinod Kumar. Vinod Kumar has worked with SQL Server extensively since joining the industry over a decade ago. Working on various versions of SQL Server 7.0, Oracle 7.3 and other database technologies – he now works with the Microsoft Technology Center (MTC) as a Technology Architect. Let us read the blog post in Vinod’s own voice. I think the series from Pinal is a good one for anyone planning to start on Big Data journey from the basics. In my daily customer interactions this buzz of “Big Data” always comes up, I react generally saying – “Sir, do you really have a ‘Big Data’ problem or do you have a big Data problem?” Generally, there is a silence in the air when I ask this question. Data is everywhere in organizations – be it big data, small data, all data and for few it is bad data which is same as no data :). Wow, don’t discount me as someone who opposes “Big Data”, I am a big supporter as much as I am a critic of the abuse of this term by the people. In this post, I wanted to let my mind flow so that you can also think in the direction I want you to see these concepts. In any case, this is not an exhaustive dump of what is in my mind – but you will surely get the drift how I am going to question Big Data terms from customers!!! Is Big Data Relevant to me? Many of my customers talk to me like blank whiteboard with no idea – “why Big Data”. They want to jump into the bandwagon of technology and they want to decipher insights from their unexplored data a.k.a. unstructured data with structured data. So what are these industry scenario’s that come to mind? Here are some of them: Financials Fraud detection: Banks and Credit cards are monitoring your spending habits on real-time basis. Customer Segmentation: applies in every industry from Banking to Retail to Aviation to Utility and others where they deal with end customer who consume their products and services. Customer Sentiment Analysis: Responding to negative brand perception on social or amplify the positive perception. Sales and Marketing Campaign: Understand the impact and get closer to customer delight. Call Center Analysis: attempt to take unstructured voice recordings and analyze them for content and sentiment. Medical Reduce Re-admissions: How to build a proactive follow-up engagements with patients. Patient Monitoring: How to track Inpatient, Out-Patient, Emergency Visits, Intensive Care Units etc. Preventive Care: Disease identification and Risk stratification is a very crucial business function for medical. Claims fraud detection: There is no precise dollars that one can put here, but this is a big thing for the medical field. Retail Customer Sentiment Analysis, Customer Care Centers, Campaign Management. Supply Chain Analysis: Every sensors and RFID data can be tracked for warehouse space optimization. Location based marketing: Based on where a check-in happens retail stores can be optimize their marketing. Telecom Price optimization and Plans, Finding Customer churn, Customer loyalty programs Call Detail Record (CDR) Analysis, Network optimizations, User Location analysis Customer Behavior Analysis Insurance Fraud Detection & Analysis, Pricing based on customer Sentiment Analysis, Loyalty Management Agents Analysis, Customer Value Management This list can go on to other areas like Utility, Manufacturing, Travel, ITES etc. So as you can see, there are obviously interesting use cases for each of these industry verticals. These are just representative list. Where to start? A lot of times I try to quiz customers on a number of dimensions before starting a Big Data conversation. Are you getting the data you need the way you want it and in a timely manner? Can you get in and analyze the data you need? How quickly is IT to respond to your BI Requests? How easily can you get at the data that you need to run your business/department/project? How are you currently measuring your business? Can you get the data you need to react WITHIN THE QUARTER to impact behaviors to meet your numbers or is it always “rear-view mirror?” How are you measuring: The Brand Customer Sentiment Your Competition Your Pricing Your performance Supply Chain Efficiencies Predictive product / service positioning What are your key challenges of driving collaboration across your global business?  What the challenges in innovation? What challenges are you facing in getting more information out of your data? Note: Garbage-in is Garbage-out. Hold good for all reporting / analytics requirements Big Data POCs? A number of customers get into the realm of setting a small team to work on Big Data – well it is a great start from an understanding point of view, but I tend to ask a number of other questions to such customers. Some of these common questions are: To what degree is your advanced analytics (natural language processing, sentiment analysis, predictive analytics and classification) paired with your Big Data’s efforts? Do you have dedicated resources exploring the possibilities of advanced analytics in Big Data for your business line? Do you plan to employ machine learning technology while doing Advanced Analytics? How is Social Media being monitored in your organization? What is your ability to scale in terms of storage and processing power? Do you have a system in place to sort incoming data in near real time by potential value, data quality, and use frequency? Do you use event-driven architecture to manage incoming data? Do you have specialized data services that can accommodate different formats, security, and the management requirements of multiple data sources? Is your organization currently using or considering in-memory analytics? To what degree are you able to correlate data from your Big Data infrastructure with that from your enterprise data warehouse? Have you extended the role of Data Stewards to include ownership of big data components? Do you prioritize data quality based on the source system (that is Facebook/Twitter data has lower quality thresholds than radio frequency identification (RFID) for a tracking system)? Do your retention policies consider the different legal responsibilities for storing Big Data for a specific amount of time? Do Data Scientists work in close collaboration with Data Stewards to ensure data quality? How is access to attributes of Big Data being given out in the organization? Are roles related to Big Data (Advanced Analyst, Data Scientist) clearly defined? How involved is risk management in the Big Data governance process? Is there a set of documented policies regarding Big Data governance? Is there an enforcement mechanism or approach to ensure that policies are followed? Who is the key sponsor for your Big Data governance program? (The CIO is best) Do you have defined policies surrounding the use of social media data for potential employees and customers, as well as the use of customer Geo-location data? How accessible are complex analytic routines to your user base? What is the level of involvement with outside vendors and third parties in regard to the planning and execution of Big Data projects? What programming technologies are utilized by your data warehouse/BI staff when working with Big Data? These are some of the important questions I ask each customer who is actively evaluating Big Data trends for their organizations. These questions give you a sense of direction where to start, what to use, how to secure, how to analyze and more. Sign off Any Big data is analysis is incomplete without a compelling story. The best way to understand this is to watch Hans Rosling – Gapminder (2:17 to 6:06) videos about the third world myths. Don’t get overwhelmed with the Big Data buzz word, the destination to what your data speaks is important. In this blog post, we did not particularly look at any Big Data technologies. This is a set of questionnaire one needs to keep in mind as they embark their journey of Big Data. I did write some of the basics in my blog: Big Data – Big Hype yet Big Opportunity. Do let me know if these questions make sense?  Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • New iPad Ad from Apple – Impressive

    - by Gopinath
    If someone want inspiration in marketing, look at Apple advertisements. Just like their products the ads are also "magical, revolutionary". Here is a  new iPad video advertisement from Apple Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • SEO - Articles Are the Way Forward

    Writing articles for websites is different from other forms of writing because it uses SEO keywords, designed to improve your site and achieve higher rankings within the search engine. This type of writing is often referred to as copy writing or writing content. Writing articles for websites is one of the most effective marketing methods for a website and they are often used to promote the use of keywords and diverting traffic to a website.

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  • Website Basics - Planning Your Website

    A website begins with an idea. You probably have an idea for a site and that is the reason that you are exploring your options more. Or you may be looking to getting into Internet Marketing and need to know what is involved in getting a site up and running.

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  • Un stagiaire de SAP remporte le concours du « Meilleur Développeur de France » à l'Ecole 42, Salesforce.com lui verse 10.000 Euro

    Un stagiaire de SAP remporte le concours du « Meilleur développeur de France » A l'école 42, Salesforce lui offre 10.000 eurosL'évènement a attiré du beau monde. Il faut dire que le concours du « Meilleur Développeur de France », dont la première édition a eu lieu la semaine dernière, a été particulièrement bien orchestrée par la société Going to Digital, dont un des directeurs associés est allé à bonne école en passant par une filiale de Rentabiliweb, la société de marketing numérique de l'énigmatique...

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  • Driving me INSANE: Unable to Retrieve Metadata for

    - by Loren
    I've been spending the past 3 days trying to fix this problem I'm encountering - it's driving me insane... I'm not quite sure what is causing this bug - here are the details: MVC4 + Entity Framework 4.4 + MySql + POCO/Code First I'm setting up the above configuration .. here are my classes: namespace BTD.DataContext { public class BTDContext : DbContext { public BTDContext() : base("name=BTDContext") { } protected override void OnModelCreating(DbModelBuilder modelBuilder) { base.OnModelCreating(modelBuilder); //modelBuilder.Conventions.Remove<System.Data.Entity.Infrastructure.IncludeMetadataConvention>(); } public DbSet<Product> Products { get; set; } public DbSet<ProductImage> ProductImages { get; set; } } } namespace BTD.Data { [Table("Product")] public class Product { [Key] public long ProductId { get; set; } [DisplayName("Manufacturer")] public int? ManufacturerId { get; set; } [Required] [StringLength(150)] public string Name { get; set; } [Required] [DataType(DataType.MultilineText)] public string Description { get; set; } [Required] [StringLength(120)] public string URL { get; set; } [Required] [StringLength(75)] [DisplayName("Meta Title")] public string MetaTitle { get; set; } [DataType(DataType.MultilineText)] [DisplayName("Meta Description")] public string MetaDescription { get; set; } [Required] [StringLength(25)] public string Status { get; set; } [DisplayName("Create Date/Time")] public DateTime CreateDateTime { get; set; } [DisplayName("Edit Date/Time")] public DateTime EditDateTime { get; set; } } [Table("ProductImage")] public class ProductImage { [Key] public long ProductImageId { get; set; } public long ProductId { get; set; } public long? ProductVariantId { get; set; } [Required] public byte[] Image { get; set; } public bool PrimaryImage { get; set; } public DateTime CreateDateTime { get; set; } public DateTime EditDateTime { get; set; } } } Here is my web.config setup... <connectionStrings> <add name="BTDContext" connectionString="Server=localhost;Port=3306;Database=btd;User Id=root;Password=mypassword;" providerName="MySql.Data.MySqlClient" /> </connectionStrings> The database AND tables already exist... I'm still pretty new with mvc but was using this tutorial The application builds fine.. however when I try to add a controller using Product (BTD.Data) as my model class and BTDContext (BTD.DataContext) as my data context class I receive the following error: Unable to retrieve metadata for BTD.Data.Product using the same DbCompiledModel to create context against different types of database servers is not supported. Instead, create a separate DbCompiledModel for each type of server being used. I am at a complete loss - I've scoured google with almost every different variation of that error message above I can think of but to no avail. Here are the things i can verify... MySql is working properly I'm using MySql Connector version 6.5.4 and have created other ASP.net web forms + entity framework applications with ZERO problems I have also tried including/removing this in my web.config: <system.data> <DbProviderFactories> <remove invariant="MySql.Data.MySqlClient"/> <add name="MySQL Data Provider" invariant="MySql.Data.MySqlClient" description=".Net Framework Data Provider for MySQL" type="MySql.Data.MySqlClient.MySqlClientFactory, MySql.Data, Version=6.5.4.0, Culture=neutral, PublicKeyToken=c5687fc88969c44d" /> </DbProviderFactories> I've literally been working on this bug for days - I'm to the point now that I would be willing to pay someone to solve it.. no joke... I'd really love to use MVC 4 and Razor - I was so excited to get started on this, but now i'm pretty discouraged - I truly appreciate any help/guidance on this! Also note - i'm using Entityframework from Nuget... Another Note I was using the default visual studio template that creates your MVC project with the account pages and other stuff. I JUST removed all references to the added files because they were trying to use the "DefaultConnection" which didn't exist - so i thought those files may be what was causing the error - however still no luck after removing them - I just wanted to let everyone know i'm using the visual studio MVC project template which pre-creates a bunch of files. I will be trying to recreate this all from a blank MVC project which doesn't have those files - i will update this once i test that Other References It appears someone else is having the same issues I am - the only difference is they are using sql server - I tried tweaking all my code to follow the suggestions on this stackoverflow question/answer here but still to no avail

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  • User Experience Highlights in PeopleSoft and PeopleTools: Direct from Jeff Robbins

    - by mvaughan
    By Kathy Miedema, Oracle Applications User Experience  This is the fifth in a series of blog posts on the user experience (UX) highlights in various Oracle product families. The last posted interview was with Nadia Bendjedou, Senior Director, Product Strategy on upcoming Oracle E-Business Suite user experience highlights. You’ll see themes around productivity and efficiency, and get an early look at the latest mobile offerings coming through these product lines. Today’s post is on the user experience in PeopleSoft and PeopleTools. To learn more about what’s ahead, attend PeopleSoft or PeopleTools OpenWorld presentations.This interview is with Jeff Robbins, Senior Director, PeopleSoft Development. Jeff Robbins Q: How would you describe the vision you have for the user experience of PeopleSoft?A: Intuitive – Specifically, customers use PeopleSoft to help their employees do their day-to-day work, and the UI (user interface) has been helpful and assistive in that effort. If it’s not obvious what they need to do a task, then the UI isn’t working. So the application needs to make it simple for users to find information they need, complete a task, do all the things they are responsible for, and it really helps when the UI just makes sense. Productive – PeopleSoft is a tool used to support people to do their work, and a lot of users are measured by how much work they’re able to get done per hour, per day, etc. The UI needs to help them be as productive as possible, and can’t make them waste time or energy. The UI needs to reflect the type of work necessary for a task -- if it's data entry, the UI needs to assist the user to get information into the system. For analysts, the UI needs help users assess or analyze information in a particular way. Innovative – The concept of the UI being innovative is something we’ve been working on for years. It’s not just that we want to be seen as innovative, the fact is that companies are asking their employees to do more than they’ve ever asked before. More often companies want to roll out processes as employee or manager self-service, where an employee is responsible to review and maintain their own data. So we’ve had to reinvent, and ask,  “How can we modify the ways an employee interacts with our applications so that they can be more productive and efficient – even with tasks that are entirely unfamiliar?”  Our focus on innovation has forced us to design new ways for users to interact with the entire application.Q: How are the UX features you have delivered so far resonating with customers?  A: Resonating very well. We’re hearing tremendous responses from users, managers, decision-makers -- who are very happy with the improved user experience. Many of the individual features resonate well. Some have really hit home, others are better than they used to be but show us that there’s still room for improvement.A couple innovations really stand out; features that have a significant effect on how users interact with PeopleSoft.First, the deployment of PeopleSoft in a way that’s more like a consumer website with the PeopleSoft Home page and Dashboards.  This new approach is very web-centric, where users feel they’re coming to a website rather than logging into an enterprise application.  There’s lots of information from all around the organization collected in a way that feels very familiar to users. In order to do your job, you can come to this web site rather than having to learn how to log into an application and figure out a complicated menu. Companies can host these really rich web sites for employees that are home pages for accessing critical tasks and information. The UI elements of incorporating search into the whole navigation process is another hit. Rather than having to log in and choose a task from a menu, users come to the web site and begin a task by simply searching for data: themselves, another employee, a customer record, whatever.  The search results include the data along with a set of actions the user might take, completely eliminating the need to hunt through a complicated system menu. Search-centric navigation is really sitting well with customers who are trying to deploy an intuitive set of systems. Q: Are any UX highlights more popular than you expected them to be?  A: We introduced a feature called Pivot Grid in the last release, which is a combination of an interactive grid, like an Excel Pivot Table, along with a dynamic visual chart that automatically graphs the data. I wasn’t certain at first how extensively this would be used. It looked like an innovative tool, but it wasn’t clear how it would be incorporated in business process applications. The fact is that everyone who sees Pivot Grids is thrilled with that kind of interactivity.  It reflects the amount of analytical thinking customers are asking employees to do. Employees can’t just enter data any more. They must interact with it, analyze it, and make decisions. Pivot Grids fit into this way of working. Q: What can you tell us about PeopleSoft’s mobile offerings?A: A lot of customers are finding that mobile is the chief priority in their organization.  They tell us they want their employees to be able to access company information from their mobile devices.  Of course, not everyone has the same requirements, so we’re working to make sure we can help our customers accomplish what they’re trying to do.  We’ve already delivered a number of mobile features.  For instance, PeopleSoft home pages, dashboards and workcenters all work well on an iPad, straight out of the box.  We’ve delivered a number of key functions and tasks for mobile workers – those who are responsible for using a mobile device to manage inventory, for example.  Customers tell us they also need a holistic strategy, one that allows their employees to access nearly every task from a mobile device.  While we don’t expect users to do extensive data entry from their smartphone, it makes sense that they have access to company information and systems while away from their desk.  That’s where our strategy is going now.  We plan to unveil a number of new mobile offerings at OpenWorld.  Some will be available then, some shortly after. Q: What else are you working on now that you think is going to be exciting to customers at Oracle OpenWorld?A: Our next release -- the big thing is PeopleSoft 9.2, and we’ll be talking about the huge amount of work that’s gone into the next versions. A new toolset, 8.53, will be coming, and there’s a lot to talk about there, and the next generation of PeopleSoft 9.2.  We have a ton of new stuff coming.Q: What do you want PeopleSoft customers to know? A: We have been focusing on the user experience in PeopleSoft as a very high priority for the last 4 years, and it’s had interesting effects. One thing is that the application is better, more usable.  We’ve made visible improvements. Another aspect is that in customers’ minds, the PeopleSoft brand is being reinvigorated. Customers invested in PeopleSoft years ago, and then they weren’t sure where PeopleSoft was going.  This investment in the UI and overall user experience keeps PeopleSoft current, innovative and fresh.  Customers  are able to take advantage of a lot of new features, even on the older applications, simply by upgrading their PeopleTools. The interest in that ability has been tremendous. Knowing they have a lot of these features available -- right now, that’s pretty huge. There’s been a tremendous amount of positive response, just on the fact that we’re focusing on the user experience. Editor’s note: For more on PeopleSoft and PeopleTools user experience highlights, visit the Usable Apps web site.To find out more about these enhancements at Openworld, be sure to check out these sessions: GEN8928     General Session: PeopleSoft Update and Product RoadmapCON9183     PeopleSoft PeopleTools Technology Roadmap CON8932     New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business UserCON9196     PeopleSoft PeopleTools Roadmap: Mobile ApplicationsCON9186     Case Study: Delivering a Groundbreaking User Interface with PeopleSoft PeopleTools

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  • 13.10 - Weird WiFi connection problems - WMP300N - Broadcom BCM4321

    - by user1898041
    Just installed 13.10 on my desktop and I really like it. After having problems with getting the wifi to work, I installed it connected to the internet with an ethernet cable and added in the 3rd party software and updates as per the installation procedure. After installation was completed, I saw the wifi icon in the upper right hand corner, but it was not seeing any wifi networks. Some Googling brought me to use the 'Additional Drivers' application. It found the WMP300N Broadcom BDM4321 based pci wifi card and installed the proprietary Broadcom STA wireless driver, which may have been installed before. I'm not sure. Here is the weird part: when I start my system, wifi seems to be in some sort of suspended state where the system sees that the card exists but the card will not detect any wifi networks. It will work after booting once I 'Additional Drivers' application and then start FireFox. I know it seems weird, but this is the process I've got down to get the card to recognize wifi networks. After those applications are open for a few seconds, the card starts to function like normal (although maintaining the wifi connection is problem but most likely a seperate issue). The reason this is a problem is because this is supposed to just be a headless box managed through SSH. Here are the readouts from the common network diagnosis programs BEFORE I open 'Additional Drivers' and 'FireFox'. All commands were done with sudo. lspci 00:00.0 Host bridge: Intel Corporation 82G35 Express DRAM Controller (rev 03) 00:01.0 PCI bridge: Intel Corporation 82G35 Express PCI Express Root Port (rev 03) 00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02) 00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02) 00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02) 00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02) 00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 02) 00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02) 00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02) 00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02) 00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02) 00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02) 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92) 00:1f.0 ISA bridge: Intel Corporation 82801IR (ICH9R) LPC Interface Controller (rev 02) 00:1f.2 SATA controller: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 6 port SATA Controller [AHCI mode] (rev 02) 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02) 01:00.0 VGA compatible controller: NVIDIA Corporation GT216 [GeForce GT 220] (rev a2) 01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1) 02:00.0 Ethernet controller: Qualcomm Atheros Attansic L1 Gigabit Ethernet (rev b0) 03:00.0 IDE interface: JMicron Technology Corp. JMB368 IDE controller 05:00.0 Network controller: Broadcom Corporation BCM4321 802.11b/g/n (rev 01) 05:03.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev c0) - lshw *-network description: Ethernet interface product: Attansic L1 Gigabit Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 logical name: eth0 version: b0 serial: 00:22:15:00:a8:12 capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1 driverversion=2.1.3 latency=0 link=no multicast=yes port=twisted pair resources: irq:46 memory:feac0000-feafffff memory:feaa0000-feabffff *-network description: Wireless interface product: BCM4321 802.11b/g/n vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:05:00.0 logical name: eth1 version: 01 serial: 00:23:69:d8:2b:16 width: 32 bits clock: 33MHz capabilities: bus_master ethernet physical wireless configuration: broadcast=yes driver=wl0 driverversion=6.30.223.141 (r415941) latency=64 multicast=yes wireless=IEEE 802.11abg resources: irq:16 memory:febfc000-febfffff - ifconfig eth0 Link encap:Ethernet HWaddr 00:22:15:00:a8:12 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) eth1 Link encap:Ethernet HWaddr 00:23:69:d8:2b:16 inet6 addr: fe80::223:69ff:fed8:2b16/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:16 Base address:0xc000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:24 errors:0 dropped:0 overruns:0 frame:0 TX packets:24 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:1856 (1.8 KB) TX bytes:1856 (1.8 KB) - iwconfig eth1 IEEE 802.11abg ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=200 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off - iwlist scan eth1 No scan results - Here are the various commands AFTER I open 'Additional Drivers' and 'FireFox' lspci 00:00.0 Host bridge: Intel Corporation 82G35 Express DRAM Controller (rev 03) 00:01.0 PCI bridge: Intel Corporation 82G35 Express PCI Express Root Port (rev 03) 00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02) 00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02) 00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02) 00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02) 00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 02) 00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02) 00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02) 00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02) 00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02) 00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02) 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92) 00:1f.0 ISA bridge: Intel Corporation 82801IR (ICH9R) LPC Interface Controller (rev 02) 00:1f.2 SATA controller: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 6 port SATA Controller [AHCI mode] (rev 02) 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02) 01:00.0 VGA compatible controller: NVIDIA Corporation GT216 [GeForce GT 220] (rev a2) 01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1) 02:00.0 Ethernet controller: Qualcomm Atheros Attansic L1 Gigabit Ethernet (rev b0) 03:00.0 IDE interface: JMicron Technology Corp. JMB368 IDE controller 05:00.0 Network controller: Broadcom Corporation BCM4321 802.11b/g/n (rev 01) 05:03.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev c0) - lshw *-network description: Ethernet interface product: Attansic L1 Gigabit Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 logical name: eth0 version: b0 serial: 00:22:15:00:a8:12 capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1 driverversion=2.1.3 latency=0 link=no multicast=yes port=twisted pair resources: irq:46 memory:feac0000-feafffff memory:feaa0000-feabffff *-network description: Wireless interface product: BCM4321 802.11b/g/n vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:05:00.0 logical name: eth1 version: 01 serial: 00:23:69:d8:2b:16 width: 32 bits clock: 33MHz capabilities: bus_master ethernet physical wireless configuration: broadcast=yes driver=wl0 driverversion=6.30.223.141 (r415941) ip=192.168.1.103 latency=64 multicast=yes wireless=IEEE 802.11abg resources: irq:16 memory:febfc000-febfffff - ifconfig eth0 Link encap:Ethernet HWaddr 00:22:15:00:a8:12 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) eth1 Link encap:Ethernet HWaddr 00:23:69:d8:2b:16 inet addr:192.168.1.103 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::223:69ff:fed8:2b16/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:85 errors:0 dropped:0 overruns:0 frame:11901 TX packets:132 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:52641 (52.6 KB) TX bytes:19058 (19.0 KB) Interrupt:16 Base address:0xc000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:76 errors:0 dropped:0 overruns:0 frame:0 TX packets:76 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:6084 (6.0 KB) TX bytes:6084 (6.0 KB) - iwconfig eth1 IEEE 802.11abg ESSID:"BU" Mode:Managed Frequency:2.447 GHz Access Point: 00:26:F2:1F:81:02 Bit Rate=54 Mb/s Tx-Power=200 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off Link Quality=59/70 Signal level=-51 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:0 Missed beacon:0 - iwlist scan A LOT OF SSIDs FOUND! - I'd like to have this problem fixed, but I'm not quite sure where to go. Been Googling a lot and can't seem to find anyone else with this problem.

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  • Taking AIIM at Social

    - by Christie Flanagan
    Today we are pleased to have a guest post from Christian Finn (@cfinn).  Christian is Senior Director of Product Management for Oracle WebCenter and heads up the WebCenter evangelist team.Last week I had the privilege of speaking at AIIM’s new conference in San Francisco.  AIIM, for those of you not familiar with it, is a global community of information professionals and got its start with ECM and imaging long ago. With 65,000+ members, AIIM has now set about broadening its scope to focus more on the intersection between systems of record (think traditional ECM) and systems of engagement (think social solutions).  So AIIM’s conference is a natural place to be for WebCenter types like me, who have a foot in both of those worlds.AIIM used to have their name on a very large tradeshow, but have changed direction now to run a small, intimate conference.  The lineup of keynotes was terrific, including David Pogue of The New York Times, Clay Shirky, author of Here Comes Everybody, and Ted Schadler, author of Empowered among many thought-provoking and engaging speakers. (Note: Ted will soon be featured in our Social Business webcast series. Stay tuned.)John Mancini and his team at AIIM did a fabulous job running the event and the engagement from the 450 attendees was sustained over the two and a half days.  Our proudest moment was having three finalists up for AIIM awards including: San Joaquin County, CA, for a justice case management system using WebCenter Content and Oracle BPM; Medtronic and Fishbowl Solutions for their innovative iPad solutions on WebCenter Content, and the government of Louisville, Kentucky/Jefferson County for their accounts payable solution using WebCenter Content’s Image & Process Management.  The highlight of the awards night was San Joaquin winning the small organization award against some tough competition.In addition to the conversations sparked at the show, AIIM promoted the whitepapers their industry task forces have produced on the impact and opportunities created by systems of engagement and systems of record. The task forces were led by: Geoffrey Moore, the renowned high tech marketing guru and author of Crossing The Chasm; and Andrew McAfee, who coined the term and wrote the book, Enterprise 2.0. (Note: Andy will also be featured soon on the Social Business webcast series.)  These free papers make short, excellent reading and you can download them on the AIIM website: Moore highlights the changes to Enterprise IT that the social revolution will engender, and McAfee covers where and how organizations are finding value in using social techniques to foster innovation, to scale Q&A across the organization, and to connect sales and marketing for greater efficiency and effectiveness. Moore’s whitepaper is here and McAfee’s whitepapers are available here. For the benefit of those who did not get a chance to attend the AIIM conference, I’ll be posting the topics of my AIIM presentation, “Three Principles for Fixing Your Broken Organization,” here on the WebCenter blog over the rest of this week and next in a series of posts.  

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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