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• Best of OTN - Week of November 4th

  - by CassandraClark-OTN

  It was another exciting week at OTN!  Lots of GREAT content to share.  If you had a favorite that you don't see listed let us know in the comment section below.  Java Community - JavaOne Sessions Online - We've posted 60 of the JavaOne sessions online, and we'll be rolling out more sessions every few weeks. This content is free, courtesy of Oracle.NetBeans 7.4 Released  - NetBeans 7.4 features HTML5 integration for Java EE and PHP development; support for Apache Cordova and JDK 8 preview features; enhancements to Maven, C/C++, and more.vJUG: Worldwide Virtual JUG Created - London Java Community leader and technical evangelist Simon Maple has created a Meetup called vJUG, with aim toward connecting Java Developers in the virtual world.Tori Wieldt, Java Community Manager Friday Funny: This is what REALLY happens when you give someone your business card ow.ly/q6aKUArchitect Community - Don't forget to register for the free Virtual Developer Day - Harnessing the Power of Oracle WebLogic and Oracle Coherence.  December 3rd, 2013 - Two great tracks, Design & Develop and Build, Deploy & Manage.   Why wait, register now!  Multi-Factor Authentication in Oracle WebLogic - Shailesh K. Mishra - Really good technical article on using multi-factor authentication to protect web applications deployed on Oracle WebLogic.Coherence*Web: Sharing an httpSessions Among Applications in Different Oracle WebLogic Clusters - Jordi VillenaUnderstanding when and how to select session attributes that must be stored in the local storage of the Oracle WebLogic instances and which should be leveraged to an Oracle Coherence distributed cache.  Bob Rhubart, Architect Community Manager Friday Funny - "Be yourself, everyone else is already taken." Oscar Wilde (October 16, 1854 - November 30, 1900) Irish writer and poet.

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• Liberate Your Laptops! The Return of Virtual Developer Day

  - by Justin Kestelyn

  Many enterprises are reducing travel, conference, and training budgets for their developers without any change in expectation for the results those developers must deliver. How can you keep up? Well, some months back we offered you a Virtual Developer Day on the subject of building Rich Enterprise Applications, the key piece of which was free access to a cloud development environment for hands-on. Now it's back, new and improved! Join us for a FREE, online, multi-language event series for developers (English version is on July 27) at Oracle Technology Network 's Virtual Developer Day. This unique one-day event provides you the opportunity to: 1. Get trained on Oracle Tuxedo from the comfort of your laptop 2. Get hands-on, locally with Oracle VM VirtualBox or via the Cloud 3. Learn what Python, Ruby, and PHP have to do with Oracle Tuxedo 4. Network online with peers, Oracle Tuxedo architects and developers worldwide 5. Sessions, Labs, and Live Help in LOCAL Languages! Review the agenda details, dates, and language support options. Space is limited, so register for this event now! For information and to register go to: www.oracle.com/goto/otnvdd

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• Join the Customer Experience Revolution

  - by Divya Malik

  By Suzy Meriwhether Customers want simple, consistent, and relevant experiences across all touchpoints and devices. Creating a great customer experience means delivering these qualities consistently over time across the entire customer lifecycle and enable businesses to attract more, retain more and sell more. Exceptional customer experiences create the loyalty, advocacy, and repeat business that drives success. Most successful companies would say that they try to create a good customer experience and have already invested in the systems, people, and training to develop it. So what’s missing? Why is it so much more difficult to meet customer expectations every day, in every way? How can you learn more? Join Oracle for a Live Event: Customer Experience Online Forum Participate in the Customer Experience Online Forum to hear from Bruce Temkin, a leading expert in customer experience, Anthony Lye, SVP of Oracle CRM, Marriott International, Nikon and other thought leaders to learn about the ROI of customer experience, what strategies leading brands use to win over customers, and how Oracle solutions can help you succeed in the Experience Revolution. I encourage you to register now for the half-day live event.

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• Live programming help

  - by frazras

  This idea has been floating around my head for a few years. I started some work on it but I just want to know if it is feasible, sensible, or if there is something else like it out there. Dont want to know I was wasting time on a solved issue. Whenever I have a programming issue, this is my sequence: Google it!: That usually brings up a lot of things: blogs, forums, stackoverflow, stackexchange, and even the official docs of the language/framework/cms. Ask on IRC: I format my question and try to get people on IRC to help me. Make a post: I create a post on forums/stackoverflow/stackexchange or shout on twitter with hashtags. Now a lot of the time I am in the middle of a project with a deadline. So I want answers NOW!!! Sometimes just 5-15 minutes worth of attention. Usually by the time I am failing at getting answers at #2, I am imagining how many people are ONLINE NOW with the skill and my exact answer but playing video games, watching youtube or idling online. However, if they were motivated, they would invest the 15 mintes helping me, that would make a world of a difference. I am even in positions where I would PAY for that 15 minutes of instant help. If your rate is as much as $100/hour (relatively good programmer) that is $25 that might save me 3 hours. This help would be live, text chat/skype/phone/screenshare. Should I continue developing this idea or is there a better alternative out there? Or is this even an unfeasible idea?

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• Eclipse and Oracle Fusion Development - Free Virtual Event, July 10th

  - by Carlos Chang

    Below is one of many sessions covering Oracle Fusion Development.  It's a free virtual event on July 10. Live chats with Oracle's technical staff.  Check it out! Oracle Enterprise Pack for Eclipse - ADF Development Oracle ADF Development has never been easier in Eclipse. During this session we will explore best practices to use standard Java EE technologies like EJBs and JPA to build rich ADF applications based on ADF Data Controls, Task Flows, and ADF Faces components all within Oracle Enterprise Pack for Eclipse (OEPE) 12c. We will also look at how OEPE’s AppXRay technology enables developers to understand and visualize dependency relationships between ADF components, xml descriptors, and Java objects in order to drive validation, content assist, and refactoring. Free Virtual Developer Day - Fusion Middleware Development Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Development platform including ADF, ADF Mobile, Oracle WebCenter Portal, Business Intelligence and more. Online seminars and hands-on labs available directly from your browser. Join us on July 10!  Register here. 

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• Back to Sony

  - by Bunch

  Well I switched back to Sony. After about a year of debating whether or not to keep my XBox 360 or get a PS3 I decided over the weekend to trade in the 360 for a PS3.  I had thought about keeping both but I really don’t need two gaming systems. So far I like it, the graphics are good and the game selection is pretty much the same. For me the game exclusives didn’t sway me one way or the other (i.e. I’ve never played Halo so you can’t miss what you never played). My main reasons for switching were: RROD – I’ve had three and I don’t play a huge amount per week. Free online gaming – I never did buy a Live Gold account even though it is affordable Blu-ray player – Figured this is as good of a time as any to finally get one Netflix streaming with no need for an upgrade to your online account like on XBox MUCH quieter system Finally at a $299 price point All in all the last point was the main one for me. Like a lot of other folks I was really put off by the PS3’s original pricing of $499 and $599. Technorati Tags: Gaming

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• EMEA OTN Virtual Technology Summit - Hands-On Learning

  - by Thanos Terentes Printzios

  The Oracle Technology Network (OTN) is excited to invite you to our first Virtual Technology Summit. EMEA – Thursday July 10th / 9am to 1pm BST / 10am – 2pm CET / 12pm to 4pm MSK / GST - Register Now Learn first hand from Oracle ACEs, Java Champions, and Oracle product experts, as they share their insight and expertise on using Oracle technologies to meet today’s IT challenges. This interactive, online event offers four technical tracks, each with a unique focus on specific tools, technologies, and tips in these focus areas. Java – Big Trends and Technologies – Java lets you mine Big Data, build robust apps with HTML5, JavaScript and Java EE, and expand into the Internet of Things. Experts will present and you’ll be able to chat with them live online. Don’t miss out on this great opportunity to learn from some of the best minds in the Java community. Systems – OS Tips and Tricks for Sysadmins – Learn first hand how to configure Oracle Linux to run Oracle Database 11g and 12c, how to use the latest networking capabilities in Oracle Solaris 11, and how to troubleshoot networking problems in Unix and Linux systems. Database – Mastering Oracle Database Management & Development Techniques – Experts will present advanced features and management methods that will help you master your Oracle Database capabilities and drive greater performance, agility and manageability of your IT implementation. This track will build upon your skills with data management, migration, and performance. Middleware – The Architecture of Analytics: Big Time Big Data and Business Intelligence – This track will present a solution architect’s perspective on how business intelligence products in Oracle’s Fusion Middleware family and beyond fit into an effective big data architecture, and present insight and expertise from Oracle ACEs specializing in business Intelligence to help you meet your big data business intelligence challenges. This same content is being offered at 3 different dates listed below, at times convenient for all regions Americas - Wednesday July 9th EMEA – Thursday July 10th APAC English - July 16th 9am to 1pm PST12pm to 4pm  EST1 to 5 pm BRTRegister 9am to 1pm BST10am – 2pm CET12pm to 4pm MSK / GSTRegister IST – 10:00amSG – 12:30pmAEST – 2:30pmRegister The full event agenda is available at https://wikis.oracle.com/display/OTNVirtualTechSummit/Home

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• PHP frameworks - should I use them?

  - by 30secondstosam

  First of all let me explain who I am: I am a PHP Developer working for a company developing their CMS which handles online stores, data feeds and other content like blogs. I have been programming for 6 years and 4 of those have been in PHP. (I used to be a C# developer). My question is regarding PHP frameworks. I see so many jobs asking for zend, cakephp and other MVC types of frameworks. However, even as an experienced developer I have never used a PHP framework. Should I start learning? If so where do I even start as there are so many. I am about to re-write so much of my work's CMS and I'm wondering whether I could help myself a lot by using a framework. What do people think? Considering I will be re-writing a lot of the online store stuff... I am experienced in OO and I have used the .NET framework in the past. Thanks in advance for the replies.

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• WebLogic Partner Community Newsletter August 2012

  - by JuergenKress

  Dear WebLogic partner community member Thanks to all attendees and trainers for their participation in our Fusion Middleware Summer Camps held in Lisbon and Munich. I would also like to thank you for your great feedback and the nice reports shared with us by AMIS Technology Blog & Middleware by Link Consulting. Most of our courses have been overbooked. If you did not get a chance to attend it or missed it, we offer a wide range of online training and the course material. Key take-away from the advanced BPM course is to become an expert in ADF. Here is the course from Grant Ronald on Learn Advanced ADF online available. In addition to this we continue our WebLogic 12c bootcamps at various locations across Europe. Please click here for more details. The latest set of customer meetings presentations are available on our community workspace. Please feel free to access them. We have also updated ExaLogic kit with additional whitepapers and training material. Please feel free to contact us if you are working on an ExaLogic 2.01 implementation! Tuxedo 12c, the next product of our Fusion Middleware 12c product family is now available. Enjoy your summer! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsAugust2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• WebLogic Partner Community Newsletter August 2012

  - by JuergenKress

  Dear WebLogic partner community member Thanks to all attendees and trainers for their participation in our Fusion Middleware Summer Camps held in Lisbon and Munich. I would also like to thank you for your great feedback and the nice reports shared with us by AMIS Technology Blog & Middleware by Link Consulting. Most of our courses have been overbooked. If you did not get a chance to attend it or missed it, we offer a wide range of online training and the course material. Key take-away from the advanced BPM course is to become an expert in ADF. Here is the course from Grant Ronald on Learn Advanced ADF online available. In addition to this we continue our WebLogic 12c bootcamps at various locations across Europe. Please click here for more details. The latest set of customer meetings presentations are available on our community workspace. Please feel free to access them. We have also updated ExaLogic kit with additional whitepapers and training material. Please feel free to contact us if you are working on an ExaLogic 2.01 implementation! Tuxedo 12c, the next product of our Fusion Middleware 12c product family is now available. Enjoy your summer! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsAugust2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Leading Analyst Firm Positions Oracle in Leaders Quadrant for Web Content Management

  - by Christie Flanagan

  Gartner, Inc. has named Oracle a Leader in its latest “Magic Quadrant for Web Content Management.” Gartner’s Magic Quadrants position vendors within a particular quadrant based on their completeness of vision and their ability to execute on that vision. According to Gartner, “WCM plays an increasingly important role in business performance. It has become the central point of coordination for initiatives involving the enterprise's online presence, and these initiatives have become more sophisticated and more important to enterprises' business strategies. Thus, WCM is key for organizations wishing to execute a strategy of OCO (online channel optimization) that embraces areas such as customer experience management, e-commerce, digital marketing, multichannel marketing and website consolidation.” Gartner continued, “Leaders should drive market transformation. Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clear vision and a thorough appreciation of the broader context of OCO. They have strong channel partners, a presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technologies or vertical markets. Leaders are aware of the ecosystem in which their offerings need to fit. Leaders can: demonstrate enterprise deployments’ offer integration with other business applications and content repositories; provide a vertical-process or horizontal-solution focus.” Oracle WebCenter, the engagement platform powering exceptional experiences for customers, employees and partners, connects people and information by bringing together the most complete portfolio of portal, Web experience management, content, social, and collaboration technologies into a single integrated product suite. Oracle WebCenter also provides the foundation for Oracle Fusion Middleware and Oracle Fusion Applications to deliver a next-generation user experience.  To see the latest reports, webcasts and demonstrations about Oracle's web experience management solution, Oracle WebCenter Sites, please visit our Connected Customer Experience Resource Center.

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• Why the clip space in OpenGL has 4 dimensions?

  - by user827992

  I will use this as a generic reference, but the more i browser online docs and books, the less i understand about this. const float vertexPositions[] = { 0.75f, 0.75f, 0.0f, 1.0f, 0.75f, -0.75f, 0.0f, 1.0f, -0.75f, -0.75f, 0.0f, 1.0f, }; in this online book there is an example about how to draw the first and classic hello world for OpenGL about making a triangle. The vertex structure for the triangle is declared as stated in the code above. The book, as all the other sources about this, stress the point that the Clip Space is a 4D structure that is used to basically decide what will be rasterized and rendered to the screen. Here I have my questions: i can't imagine something in 4D, i don't think that a human can do that, what is a 4D for this Clip space ? the most human-readable doc that i have read speaks about a camera, which is just an abstraction over the clipping concept, and i get that, the problem is, why not using the concept of a camera in the first place which is a more familiar 3D structure? The only problem with the concept of a camera is that you need to define the prospective in other way and so you basically have to add another statement about what kind of camera you wish to have. How i'm supposed to read this 0.75f, 0.75f, 0.0f, 1.0f ? All i get is that they are all float values and i get the meaning of the first 3 values, what does it mean the last one?

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• Java Magazine: Java at Sea!

  - by Tori Wieldt

  The September/October issue of Java Magazine is now out, with several great Java stories, including: Java At Sea? Liquid Robotics charts a new course with expert help from Java pioneer James Gosling.?  ?Duke’s Choice AwardsMeet this year’s winners! (The awards will be presented at the JavaOne Sunday night reception at the Taylor Street Cafe.)Looking Ahead to Project LambdaJava Language Architect Brian Goetz on the importance of lambda expressions.JCP Q&A: Ben EvansThe London JUG representative talks about the JCP and the Java community.Java EE Connector Architecture 1.6Adam Bien on deep integration with connector services in a lean way.DataFX: Populate JavaFX Controls with Real-World DataTools to retrieve, parse, and render data in a variety of JavaFX controls. Fix ThisStephen Chin challenges your JavaFX skills. Java Magazine is a bi-monthly online publication. It includes technical articles on the Java language and platform; Java innovations and innovators; JUG and JCP news; Java events; links to online Java communities; and videos and multimedia demos. Subscriptions are free.

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• November New Member Offers

  - by Cassandra Clark - OTN

  Happy November!  OTN has worked with its partners to bring you more new offers or extend their existing ones.Oracle Press New Offer-Oracle Technology Network members get 40% off the newest Oracle Press titles by Oracle ACE Mark Rittman, Oracle Business Intelligence 11g Developers Guide and Oracle Exalytics Revealed  (ebook format only).Extended Offers - Oracle Store - Save 10% on Your Next Software Purchase from the Oracle StorePearson Publistiong - 35% off Hacker’s Delight Manning Publishing - 41% off the MEAP, eBook and print format of the following books: Making Java Groovy OCA Java SE 7 Programmer I Certification Guide Safari Books Online - OTN members get 30 days of free access + 20% off unlimited access to Safari Books Online for 6 months. Packt Publishing - 25% off the print books and 35% off the eBooks listed below: Getting Started with Oracle Data Integrator 11g: A Hands-On Tutorial Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial  Oracle Certified Associate, Java SE 7 Programmer Study Guides. Murach  Publishing -  Get 30% off for OTN members - Murach’s SQL Server 2012 for Developers by Bryan Syverson and Joel Murach. Get all of this From the OTN Member Discount Page!

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• Find Thousands of Oracle Jobs on oDesk

  - by Brandye Barrington

  We are happy to announce we have teamed up with oDesk, the world’s largest and fastest-growing online workplace, to bring thousands of job opportunities to the Oracle Certified community.  On oDesk, skilled independent professionals can tap into global demand for their skills by accessing hundreds of thousands of job opportunities around the world—more than 444,000 jobs were posted on oDesk in Q2 2012 alone.  And with the freedom to work whenever and wherever they like, on the projects they choose and at the rate they set, oDesk contractors are building their online reputations and taking control of their careers—oDesk data shows that contractors increase their rates by an average of 190% over three years. And with oDesk’s new Oracle Certified Group, contractors can set themselves apart by showcasing an Oracle Certified badge on their profile, giving them a competitive advantage when they apply to the thousands of open Oracle jobs on oDesk.  oDesk is free to join—as is the Oracle Certified Group—and guarantees payment for hourly work. With more than 480,000 businesses from around the world registered on the platform, professionals have a wide range of jobs to choose from, including those that require MySQL, Java, and many other types of Oracle skills. Learn more about Oracle job opportunities and join the Certified Group on oDesk here.

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• Where can I find design exercises to work on?

  - by Oak

  I feel it's important to continue practicing my problem-solving skills. Writing my own mini-projects is one way, but another is to try and solve problems posted online. It's easy to find interesting programming quizzes online that require applying clever algorithms to solve - Project Euler is one well-known example. However, in a lot of real-life projects the design of the software - especially in the initial phases - has a large impact and at later stages it cannot be tweaked as easily as plain algorithms. In order to improve these skills, I'm looking for any collection of design problems. When I say "design", I mean the abstract design of a software solution - for example what modules will there be and what are the dependencies between them, how data will flow in the program, what sort of data needs to be saved in the database, etc. Design problems are those problems that are critical to solve in the early stages of any project, but their solution is a whiteboard diagram without a single line of code. Of course these sort of problems do not have a single correct solution, but I'll be especially happy with any place that also displays pros and cons of the typical solutions that might be used to approach the problem.

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• What are some good courses to take my programming to the next level?

  - by absentx

  I am in search of either some in person, or online training that could take my coding to the next level. I am looking to attack two specific areas: Javascript: While I have been getting by with javascript for three or four years, I still feel like it takes a back seat to my other programming. I use Jquery a lot but would prefer to be proficient in pure JS also. PHP: I feel pretty proficient at PHP but I know there is only room to improve. Here I am interested in something that can teach me the more advanced aspects of the language, improve my code writing and perhaps cover object oriented php in depth also. I have looked into Netcom's training courses before but I can't tell if there advanced webmaster professional would be a good fit or not. Seems kind of like a force fed course but I am interested in it because I am looking for something in the one to two week range that is targeted at what I am looking for. I have zero experience with any type of online courses in terms of programming. It appears lots are available, but I am not sure on the quality.

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• Disaster Recovery Example

  Previously, I use to work for a small internet company that sells dental plans online. Our primary focus concerning disaster prevention and recovery is on our corporate website and private intranet site. We had a multiphase disaster recovery plan that includes data redundancy, load balancing, and off-site monitoring. Data redundancy is a key aspect of our disaster recovery plan. The first phase of this is to replicate our data to multiple database servers and schedule daily backups of the databases that are stored off site. The next phase is the file replication of data amongst our web servers that are also backed up daily by our collocation. In addition to the files located on the server, files are also stored locally on development machines, and again backed up using version control software. Load balancing is another key aspect of our disaster recovery plan. Load balancing offers many benefits for our system, better performance, load distribution and increased availability. With our servers behind a load balancer our system has the ability to accept multiple requests simultaneously because the load is split between multiple servers. Plus if one server is slow or experiencing a failure the traffic is diverted amongst the other servers connected to the load balancer allowing the server to get back online. The final key to our disaster recovery plan is off-site monitoring that notifies all IT staff of any outages or errors on the main website encountered by the monitor. Messages are sent by email, voicemail, and SMS. According to Disasterrecovery.org, disaster recovery planning is the way companies successfully manage crises with minimal cost and effort and maximum speed compared to others that are forced to make decision out of desperation when disasters occur. In addition Sun Guard stated in 2009 that the first step in disaster recovery planning is to analyze company risks and factor in fixed costs for things like hardware, software, staffing and utilities, as well as indirect costs, such as floor space, power protection, physical and information security, and management. Also availability requirements need to be determined per application and system as well as the strategies for recovery.

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• Could these people get arrested? [closed]

  - by Vinicius Horta

  I have seen many of what is called 'private servers' mmorpg (multiplayer online games), which uses stolen sources,modified executable, clients and server. People launch up their own server using VPS or dedicated server and distribute online service among players disclaiming it has educational purposes only, saying they are studying the game engine and selling items for players disclaming it as 'donations', so it seems like they are getting donations to keep studying. We all know it's a comercial method. All of it is copyrighted material from enterprise ABCD. (ABCD = Fictional name, I'm not mentioning names). At their website they include the following: "Private Server XXXX" does not allow/support any conection to any company/organization associated with the game "XXXX". If you are anyway affiliated with enterprise "XXXXXXX", or any other company/organization associated with the game "XXXX" you may not view/open/read/execute/play/download any part of "Private Server XXXX" nor view "Private Server XXXX" website, if any company/organization requests you to investigate our website/server, you may not view "Private SERVER XXXX" or execute any action mentioned above. Any person caught disobeting this disclaimer will be punish to the fulleste extent of law. Can this guys get arrested? Do they disclaimer works? If I'm owner of enterprise X and I know people stole my source and are using them but they have such disclaimer I'm not allowed to investigate them?

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• Java Magazine: Growing on Open

  - by Tori Wieldt

  The November/December issue of Java Magazine is now out, with several great Java stories, including: Growing on Open AgroSense provides an all-Java open source platform for sustainable farming and precision agriculture. An Engine for Big Data Hadoop uses Java for large-scale analytics. JavaFX in SpringStephen Chin shows you why to use the Spring framework on the client. JCP Executive Q&A: Mike MilinkovichThe Eclipse Foundation’s executive director assesses the state of Java and the JCP. Exploring Lambda Expressions for the Java Language and the JVMBen Evans, Martijn Verburg, and Trisha Gee help you get ready for lambda expressions in Java SE 8. Get Started with Java SE for Embedded Devices on Raspberry PiWe walk you through getting Linux and Java SE for Embedded Devices to run on the Raspberry Pi in less than an hour. Java NationGet the news from JavaOne 2012 in San Francisco. Java Magazine is a bi-monthly online publication. It includes technical articles on the Java language and platform; Java innovations and innovators; JUG and JCP news; Java events; links to online Java communities; and videos and multimedia demos. Subscriptions are free. Do you have feedback about Java Magazine? Send a tweet to @oraclejavamag.

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• Java Magazine: Developer Tools and More

  - by Tori Wieldt

  The May/June issue of Java Magazine explores the tools and techniques that can help you bring your ideas to fruition and make you more productive. In “Seven Open Source Tools for Java Deployment,” Bruno Souza and Edson Yanaga present a set of tools that you can use now to drastically improve the deployment process on projects big or small—enabling you and your team to focus on building better and more-innovative software in a less stressful environment. We explore the future of application development tools at Oracle in our interview with Oracle’s Chris Tonas, who discusses plans for NetBeans IDE 9, Oracle’s support for Eclipse, and key trends in the software development space. For more on NetBeans IDE, don’t miss “Quick and Easy Conversion to Java SE 8 with NetBeans IDE 8” and “Build with NetBeans IDE, Deploy to Oracle Java Cloud Service.” We also give you insight into Scrum, an iterative and incremental agile process, with a tour of a development team’s Scrum sprint. Find out if Scrum will work for your team. Other article topics include mastering binaries in Maven-based projects, creating sophisticated applications with HTML5 and JSF, and learning to program with BlueJ. At the end of the day, tools don’t make great code—you do. What tools are vital to your development process? How are you innovating today? Let us know. Send a tweet to @oraclejavamag. The next big thing is always just around the corner—maybe it’s even an idea that’s percolating in *your* brain. Get started today with this issue of Java Magazine. Java Magazine is a FREE, bi-monthly, online publication. It includes technical articles on the Java language and platform; Java innovations and innovators; JUG and JCP news; Java events; links to online Java communities; and videos and multimedia demos. Subscriptions are free, registration required.

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• Data Synchronization in mobile apps - multiple devices, multiple users

  - by ProgrammerNewbie

  I'm looking into building my first mobile app. One of the core features of the application is that multiple devices/users will have access to the same data -- and all of them will have CRUD rights. I believe the architecture should involve a central server where all the data is stored. The devices will use an API to interact with the server to perform its data operations (e.g. adding a record, editing a record, deleting a record). I imagine a scenario where synchronizing the data will become a problem. Assume the application should work when it is not connected to the Internet, and thus cannot communicate with this central server. So: User A is offline and edits record #100 User B is offline and edits record #100 User C is offline and deletes record #100 User C goes online (presumably, record #100 should get deleted on the server) User A and B goes online, but the records they edited no longer exist All sorts of scenarios similar to the above can come up. How is this generally handled? I plan to use MySQL, but am wondering if it's not appropriate for such a problem.

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• Developing Good Contacts

  There are millions of was you can develop good networking contacts, but you must be open to meeting new people. In the information technology industry, everyone is a potential client. So any place you can meet people is a good place to develop good networking contacts. Here are a few examples Online Discussion Forums – Online forums are a great place to show your knowledge of a subject and allow you to meet people that share your same interests Blog Networks – Allowing others to read your thoughts and comment on them. In addition, you can so the same on other blogs with in the network. Networking Sites – Networking sites are a great way to find new contacts based on your current contacts because you can share common friends, and possibly common interests Volunteering – Volunteering is a great way to meet new contacts, and you can help others at the same time Civic Organizations – Participating in organizations or clubs like the Lions Club, Rotary Club, and religious affiliated organizations because you can meet people of all walks of life, and can share and contribute ideas for common goals Chamber of Commerce – This is another great way to meet contacts especially if you are interested in starting your own business. The chamber is a great way to meet other business oriented people who are always looking to collaborate and improve their business. Family and Friends – Family and friends are another excellent to meet new contacts, because they can always be on the lookout for opportunities for you. For example your brother hears that a friend of his needs a new website, so he gives him your number and highly recommends you. This is really good because the potential client is looking for the service you can perform, and you where already highly recommend.

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• How to prevent one account from unlocking products on other devices using Apple StoreKit?

  - by reapz

  We are currently wrapping up a free-to-play game on iOS in which you can purchase non-consumable products. We have been discussing this case internally and are not quite sure what the best practices are as this is our first title. For example, if a user downloads our app, and makes some purchases. These can be restored should the app ever be deleted and reinstalled as long as the user uses the same Apple ID. What is to stop him from making a fake Apple account, purchasing items and then posting this account on the web allowing everyone to get the items for free? That is obviously a worst case situation. But a smaller case would be a user unlocking items for his friends. We do not want this to be an always online game but have considered doing a check on startup if there is internet available. If the currently logged in account doesn't own the products do we lock them again? Probably not because people may simply sign into the device with different Game Center logins at which point we don't want to constantly lock and unlock items. At some point we will be adding multiplayer at which point we can definately do a check with the currently logged in account. This is because A, they will be online when attempting multiplayer, and B, they will want to use their own account for multiplayer. Unfortunately we aren't quite ready for this yet. Has anyone tackled this issue. Are we overthinking here?

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