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  • Oracle Customer Success Forum - Batesville - Oracle Sales Cloud - June 24th, 5pm CET

    - by Richard Lefebvre
    Batesville uses Oracle Sales Cloud to create a common platform and standardize processes for business transformation across field sales and telesales. Using real-time KPI dashboards, they are measuring their business success with consistency across their sales reps.We are pleased to invite you to a discussion with Batesville on industry trends, why sales automation is important, reasons for choosing Oracle Sales Cloud, and the vendor evaluation process. Please click on the register button to confirm your attendance by 5:00 p.m. Pacific Time on June 23, 2014.Speakers: Diane Kinker, Director CRM Program Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile:Batesville (www.Batesville.com), a wholly owned subsidiary of Hillenbrand, Inc. (NYSE:HI), is the leader in the North American death care industry. For more than 125 years, Batesville has been dedicated to helping families honor the lives of those they love®. Batesville’s innovation has changed the face of funeral service, from advancements in manufacturing and quality to patented features and memorialization offerings, technology and web-based solutions, and profit-enhancing merchandising systems and room displays. Our history of manufacturing excellence, product innovation, superior customer service and reliable delivery has helped Batesville become – and remain – a market leader. Event Description:In this informal reference call, you will have the opportunity to hear Batesville discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and the vendor evaluation process. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call.Why Oracle:Batesville looked to transform its sales automation processes. Oracle Sales Cloud met these needs and Batesville’s requirements for: Standardized end-to-end Sales Processes including Sales Performance Management (territory management, quota management and incentive compensation) Mobile capabilities with integration to Microsoft Outlook and Smartphones Creation of the WIG Dashboard (Wildly Important Goal) using reporting and analytics Click the Register Now button to confirm your attendance for this informative event. Registration will close at 5:00 p.m. Pacific Time on June 23, 2014.After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Batesville will revise the registrants list and may dismiss registrations as they see fit. Register Now!

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  • Unity Dash and top toolbar won't open after updating to 12.10

    - by pgrytdal
    Today, I updated to Ubuntu 12.10. After re-starting, like the updater suggested, the toolbar on the top of the screen, and the dash won't load. I seem to be missing other features, as well, like alttab to switch windows, etc. I am able to access the Terminal, by typing CtrlAltT, which is how I was bale to access Firefox. How do I fix this problem? Edit: 2:10 PM on 10/19/12 As Chris Carter suggested, I'm including the results of the teminal command lspci (Sorry... I dont know how to format between Back-tics): 00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge 00:01.0 PCI bridge: Acer Incorporated [ALI] AMD RS780/RS880 PCI to PCI bridge (int gfx) 00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 0) 00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2) 00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3) 00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] 00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:12.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller 00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 3a) 00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) 00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller 00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge 00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration (rev 40) 00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Address Map 00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller 00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control 00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Link Control 01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS780M/RS780MN [Mobility Radeon HD 3200 Graphics] 01:05.1 Audio device: Advanced Micro Devices [AMD] nee ATI RS780 HDMI Audio [Radeon HD 3000-3300 Series] 03:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe (rev 10) 09:00.0 Network controller: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01)

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  • Alert: It is No Longer 1982, So Why is CRM Still There?

    - by Mike Stiles
    Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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  • Oracle OpenWorld / JavaOne Where I'll Be

    - by Shay Shmeltzer
    It's that time of the year again when San Francisco get flooded with Oracle and Java geeks for the annual OpenWorld and JavaOne conferences. Here are some of the places where you'll be able to find me: Sunday has a bunch of great ADF content in the ADF Enterprise Methodology Group track - I'm not sure if I'll make it there but I'm sure those who will will get some serious knowledge transfer. I'm starting Monday at the Keynote for Developers (10:45 in Salon 8 at the Marriott) - that's a great place for ADF developers to start the official week with an overview of what's new and upcoming in the world of development with ADF. While I'm not presenting this session - Chris Tonas who leads the development tools org will -  a demo that I built will be shown. So I'll be sitting in the audience crossing my fingers praying for the demo gods (and the wifi connection to work). My presentation part of the week starts on Monday at 12:15 at Moscone South room 306 where I'll be presenting "CON3004 - Understanding Oracle ADF and Its Role in Oracle Fusion"  . A basic introduction to ADF, it's architecture, development experience and how it integrates and works with the rest of the Fusion Middleware components.  After the session between 2-4 I'll be at the JDeveloper demo booth in Moscone South to answer any questions people might have. Then at 6:15 together with Grant we'll host BOF4492 - How to Get Started with Oracle ADF where we'll try and explain some of the learning paths and resources that are available for people who want to start learning ADF. This is a birds-of-a-feather so we'll also love to hear ideas from the audience about what paths they took and what things work or need improvment. Tuesday is relatively a quite day for me with a shift at the Oracle ADF Essentials pod at JavaOne from 1:30-3:30. There are several very good ADF architecture and best practices sessions on that day - so I'll try and hit those. Wednesday starts with another shift at the JDeveloper booth at JavaOne. Then at 4:30, instead of doing what all the ADF developers should do and heading over to the ADF meetup at the OTN Lounge, I'll be heading over to JavaOne for my CON3770 - Oracle JDeveloper and Oracle ADF: What’s New session. It's been a couple of years since the last time JDeveloper or ADF got any airtime at JavaOne - so it will be a great opportunity to show those in the Java community with open minds our approach to Java development. Now that ADF Essentials offers a free way to develop with ADF on GlassFish, I hope we'll be getting more people from the core Java camp interested in what we have to offer. Thursday is another relaxed day for me - who knows maybe I'll even be able to catch a session or two on that day. If you want to learn more about the ADF related sessions at OOW check out our full list here.

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  • Two New CRM USER Communities just launched

    - by Divya Malik
    Here comes an announcement from Chris Gallen, from our Support Services team. For those of you who are EBS CRM users, here are two new recently launched communities that are now available to discuss topics that are important to you. These communities are for Sales & Marketing and  Telesales  The Sales & Marketing community is open to discuss a wide range of topics from Oracle Sales, Sales Online, Territory Management, Partner Management, Leads Management, Sales Offline, Sales for Handhelds, Sales Foundation, and Oracle Marketing. Some possible topics include Oracle Sales Implementations, TCA and DQM Integrations, Territory Management Setups and Definitions, Product Catalog Integrations, Sales Forecasting, Lead and Opportunity management, Sales Manager and Sales User responsibilities and Reports, Resource Management including Roles and Groups, Oracle Sales Personalizations, Concurrent Requests for Sales Reps and Sales Manager Dashboards, Integration with Quoting, Proposals, General Ledger, Advanced Product Catalog, CRM Resource Administration, etc. The Telesales community is available to discuss topics such as Customer/Org/Person/Party Relationships, TCA/DQM Integration, Lead and Opportunity Management, Universal Work Queue, Universal Search Features, Purchase Items/Product Integration, eBusiness Center Setup Issues, Interactions, Tasks and Notes Integrations, and Form Personalizations. How Can You Get Started? Here are the two ways to get engaged. A) Click here to access all our communities  OR B) My Oracle Support as follows: Log into My Oracle Support (Flash or Classic).                                                                                                                           Click the "Community" link at the top of the page. Click [Enter Here] on the following page. Select the community from the "My Communities" list on the top-left. Take advantage TODAY!

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  • EBusiness Maintenace Wizard

    - by cwarticki
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Seriously folks, you'd be amazed by the power and functionality of this tool.  If you're an EBus customer, you must use the Maintenance Wizard.  I know customers that have logged 2000+ SRs doing EBus upgrades the hard way and others that have use the Maintenance Wizard and have performed production upgrades on 7 global instances with only a handful of SRs.  You decide which is better. Oh, btw......it's part of your Premier Support investment. No additional cost necessary. -Chris Warticki The Maintenance Wizard is an E-Business Suite upgrade tool that can guide you through the code line upgrade process from 11.5.10.2 to 12.1.3 with an 11gR2 database. Additionally, it includes maintenance features for most releases of E-Business Suite applications. The Tool: * Presents step-by-step upgrade and maintenance processes * Enables validation of each step, tracks the completion of the steps, and maintains a log and status * Is a multi-user tool that enables the System Administrator to give different users assignments based on any combination of category, product family or task * Automatically installs many required patches * Provides project management utilities to record the time taken for each task, completion status and project reporting For More Information: * Review Note 215527.1 for additional information on the Maintenance Wizard * See Note 430732.1 to download the new Patch Sincerely, Oracle Proactive Support Center

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  • HAProxy + Percona XtraDB Cluster

    - by rottmanj
    I am attempting to setup HAproxy in conjunction with Percona XtraDB Cluster on a series of 3 EC2 instances. I have found a few tutorials online dealing with this specific issue, but I am a bit stuck. Both the Percona servers and the HAproxy servers are running ubuntu 12.04. The HAProxy version is 1.4.18, When I start HAProxy I get the following error: Server pxc-back/db01 is DOWN, reason: Socket error, check duration: 2ms. I am not really sure what the issue could be. I have verified the following: EC2 security groups ports are open Poured over my config files looking for issues. I currently do not see any. Ensured that xinetd was installed Ensured that I am using the correct ip address of the mysql server. Any help with this is greatly appreciated. Here are my current config Load Balancer /etc/haproxy/haproxy.cfg global log 127.0.0.1 local0 log 127.0.0.1 local1 notice maxconn 4096 user haproxy group haproxy debug #quiet daemon defaults log global mode http option tcplog option dontlognull retries 3 option redispatch maxconn 2000 contimeout 5000 clitimeout 50000 srvtimeout 50000 frontend pxc-front bind 0.0.0.0:3307 mode tcp default_backend pxc-back frontend stats-front bind 0.0.0.0:22002 mode http default_backend stats-back backend pxc-back mode tcp balance leastconn option httpchk server db01 10.86.154.105:3306 check port 9200 inter 12000 rise 3 fall 3 backend stats-back mode http balance roundrobin stats uri /haproxy/stats MySql Server /etc/xinetd.d/mysqlchk # default: on # description: mysqlchk service mysqlchk { # this is a config for xinetd, place it in /etc/xinetd.d/ disable = no flags = REUSE socket_type = stream port = 9200 wait = no user = nobody server = /usr/bin/clustercheck log_on_failure += USERID #only_from = 0.0.0.0/0 # recommended to put the IPs that need # to connect exclusively (security purposes) per_source = UNLIMITED } MySql Server /etc/services Added the line mysqlchk 9200/tcp # mysqlchk MySql Server /usr/bin/clustercheck # GNU nano 2.2.6 File: /usr/bin/clustercheck #!/bin/bash # # Script to make a proxy (ie HAProxy) capable of monitoring Percona XtraDB Cluster nodes properly # # Author: Olaf van Zandwijk <[email protected]> # Documentation and download: https://github.com/olafz/percona-clustercheck # # Based on the original script from Unai Rodriguez # MYSQL_USERNAME="testuser" MYSQL_PASSWORD="" ERR_FILE="/dev/null" AVAILABLE_WHEN_DONOR=0 # # Perform the query to check the wsrep_local_state # WSREP_STATUS=`mysql --user=${MYSQL_USERNAME} --password=${MYSQL_PASSWORD} -e "SHOW STATUS LIKE 'wsrep_local_state';" 2>${ERR_FILE} | awk '{if (NR!=1){print $2}}' 2>${ERR_FILE}` if [[ "${WSREP_STATUS}" == "4" ]] || [[ "${WSREP_STATUS}" == "2" && ${AVAILABLE_WHEN_DONOR} == 1 ]] then # Percona XtraDB Cluster node local state is 'Synced' => return HTTP 200 /bin/echo -en "HTTP/1.1 200 OK\r\n" /bin/echo -en "Content-Type: text/plain\r\n" /bin/echo -en "\r\n" /bin/echo -en "Percona XtraDB Cluster Node is synced.\r\n" /bin/echo -en "\r\n" else # Percona XtraDB Cluster node local state is not 'Synced' => return HTTP 503 /bin/echo -en "HTTP/1.1 503 Service Unavailable\r\n" /bin/echo -en "Content-Type: text/plain\r\n" /bin/echo -en "\r\n" /bin/echo -en "Percona XtraDB Cluster Node is not synced.\r\n" /bin/echo -en "\r\n" fi

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  • MailEnable - Configuring TLS for secure SMTP (Gmail)

    - by Buckers
    I have the latest version of MailEnable Pro installed on a new server that I'm setting up. Sending & receiving works fine with a new email account that I have set up, however I am now trying to configure GMail to use the mailserver for outgoing SMTP. I've done the following so far: Creating a self-cert SSL certficiate Ticked "Enable TLS" on the General tab of the SMTP connector properties Ticked "Send using TLS if remote server supports it" on the Outbound tab of the SMTP connector properties Selected the new self-cert SSL certificate on the SSL tab of the localhost server properties. Given permissions to IME_System on the new certificate However, Gmail is still giving me the following error: Authentication failed. Please check your username/password. [Server response: 454 TLS not available due to temporary reason code(454) ] I'm trying to connect on port 25, (someone told me you can still do this and you dont have to connect on 465). Is this right? Or do I need to tell MailEnable to use port 465? Am I missing something? Thanks, Chris.

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  • Why does snmp fail to use its own MIBs?

    - by chrisdew
    I've done a fresh install of Ubuntu 12.04LTS, and installed the snmpd and snmp packages. If I type: snmpwalk -m ALL -v2c -c public localhost 1.3 I get swathes of errors, of the form: Cannot adopt OID in SQUID-MIB: cacheClients ::= { cacheProtoAggregateStats 15 } Cannot adopt OID in NET-SNMP-EXTEND-MIB: nsExtendLineIndex ::= { nsExtendOutput2Entry 1 } Cannot adopt OID in NET-SNMP-EXTEND-MIB: nsExtendOutLine ::= { nsExtendOutput2Entry 2 } Cannot adopt OID in UCD-SNMP-MIB: laIndex ::= { laEntry 1 } Cannot adopt OID in UCD-SNMP-MIB: laNames ::= { laEntry 2 } Cannot adopt OID in UCD-SNMP-MIB: laLoad ::= { laEntry 3 } Cannot adopt OID in UCD-SNMP-MIB: laConfig ::= { laEntry 4 } Cannot adopt OID in UCD-SNMP-MIB: laLoadInt ::= { laEntry 5 } Cannot adopt OID in UCD-SNMP-MIB: laLoadFloat ::= { laEntry 6 } Cannot adopt OID in UCD-SNMP-MIB: laErrorFlag ::= { laEntry 100 } Cannot adopt OID in UCD-SNMP-MIB: laErrMessage ::= { laEntry 101 } Cannot adopt OID in NET-SNMP-AGENT-MIB: nsNotifyRestart ::= { netSnmpNotifications 3 } Cannot adopt OID in NET-SNMP-AGENT-MIB: nsNotifyShutdown ::= { netSnmpNotifications 2 } Cannot adopt OID in NET-SNMP-AGENT-MIB: nsNotifyStart ::= { netSnmpNotifications 1 } There a literally hundreds of these. If snmp doesn't even like the distro-included MIBs, what chance to I have of getting my own used? (I get the same form of error with my own MIB, on a different machine, which is why I set up a clean install.) Do other distros have this issue? Is there something obvious that I am overlooking here? Thanks, Chris.

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  • authbind, privbind or iptables REDIRECT (port 80 to 8080)?

    - by chris_l
    Hi, I'd like to run Glassfish v3 as a non-privileged user on Linux (Debian), but make it available on port 80. I'm currently doing this with iptables: iptables -t nat -I PREROUTING -p tcp -d x.x.x.x --dport 80 -j REDIRECT --to-port 8080 This works, but I wonder: If this has any significant performance impact compared to binding directly to port 80 If I could make a similar setup also work for HTTPS (or if that must run on 443) If there's a way to avoid other users from binding to port 8080 (in case my server crashes) - maybe block that port permanently to other users somehow? ...or if I should use authbind/privbind instead? Problem: I couldn't make it work with authbind or privbind so far. For authbind, I edited asadmin's last line to: exec authbind --deep "$JAVA" -Djava.net.preferIPv4Stack=true -jar ... For privbind: exec privbind -u glassfish "$JAVA" -Djava.net.preferIPv4Stack=true -jar ... (Only) with these settings, I can successfully perform a create-domain --domainport 80. This proves, that authbind and privbind actually work (the authbind version of the script is called by the glassfish user; the privbind version is called by root of course). However, in both cases I get the following exception, when starting the domain (start-domain): [#|2010-03-20T13:25:21.925+0100|SEVERE|glassfishv3.0|javax.enterprise.system.core.com.sun.enterprise.v3.server|_ThreadID=11;_ThreadName=FelixStartLevel;|Shutting down v3 due to startup exception : Permission denied: 80=com.sun.enterprise.v3.services.impl.monitor.MonitorableSelectorHandler@1fc25e5|#] I haven't found a solution for that yet (after searching the web, it seems, that this isn't so easy?) But maybe, the solution with iptables is good enough - what do you think? Thanks, Chris

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  • Apache httpd Problem

    - by Christopher
    Hey, I am getting intermittent issues with my site. Pages often hang with huge loading times and sometimes fail to load. The httpd error logs contain the following: [Wed Feb 23 06:54:17 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5871 for worker proxy:reverse [Wed Feb 23 06:54:17 2011] [debug] proxy_util.c(1967): proxy: initialized single connection worker 0 in child 5871 for (*) [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5872 for worker proxy:reverse [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1873): proxy: worker proxy:reverse already initialized [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1967): proxy: initialized single connection worker 0 in child 5872 for (*) [Wed Feb 23 06:59:15 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5954 for worker proxy:reverse [Wed Feb 23 06:59:15 2011] [debug] proxy_util.c(1873): proxy: worker proxy:reverse already initialized The server is currently running with 800mb free memory, so it is not caused by lack of RAM. The current number of httpd procceses is 11. This does increase as the error persists and can rise up to 25+. Also, I am running Apache/2.2.3 (CentOS). Any suggestions would be greatly appreciated. Many thanks, Chris.

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  • High Apache CPU usage, but low nginx - Configured correctly?

    - by Buckers
    We've just moved a website of ours over to a brand new high-spec Linux server (1x Intel Xeon E3-1230 v2 @ 3.30GHz, 8GB DDR3 ECC, 2x 128GB SATA SSD RAID1). The server has been configured to use nginx but we're not sure if its working correctly. The site always loads very fast to us (http://www.onedirection.net), but Plesk often sends us reports that the Apache CPU usage percentage reaches high leves, yet when we look at the nginx percentage it's always very low. We've come from a Windows background so are very new to Linux, but shouldn't nginx run INSTEAD of apache? Here's a screenshot from Plesk showing the CPU usage: http://www.pixelkicks.co.uk/_download/plesk.JPG The website gets around 20,000 visitors per day, and we use W3 Total Cache to get it running as fast as possible. MySQL has been optimised well. Memory usage is only running at 2GB of the 8GB. Does this look right? How can we tell that nginx is doing most of the work? Thanks, Chris.

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  • Body of email breaks distribution list in exchange?

    - by widgisoft
    Hi, I have a very odd problem that I'm not sure is a programming issue or a server issue :-p. Basically I'm sending an email to an exchange distribution list that includes a PHP stack trace; during certain faults the trace includes really high level information such as the machine's environment variables (during file reads, etc.). I went through a copy of the email line by line until the email sent and it appears the line: [SUDO_COMMAND] => /etc/init.d/httpd restart is the culprit. Adding a string replacement in before the email is sent allows a successful send. What I don't understand is WHY these stream of characters are causing the issue ONLY on the distribution email. If I send the email to myself as well, i.e. "[email protected]; [email protected]", then I get the email fine. Re-ordering the list doesn't make a difference the group never gets the email. Because the individual gets the email and not the group I'm assuming the fault is with exchange and some rogue filtering - I've gone through it with the sysadmins and there's no filtering of any sort on that group... so maybe it's a bug? I can't find anyone else having recorded this specific fault so I figured I'd open it here. For now I'm just not using the distribution list but it'd be nice to eventually find the solution. Many thanks, Chris

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  • Connecting to MySQL Server from PHP Command Line (MAMP)

    - by Austin White
    First of all, I'm using Mac OSX 1.6, MAMP 1.9, PHP 5.3.4, and MySQL 5.1.44. I'm in the process of setting up a video encoding service for a site using Chris Boulton's PHP-Resque and Redis. Once the worker process is fired and the videos have been encoded, I need to save their locations to a mysql database. The php script is being run from the shell, so that is where the issue begins. I import the mysql settings and when it attempts to connect, I get the following errors: Warning: mysqli::mysqli(): php_network_getaddresses: getaddrinfo failed: nodename nor servname provided, or not known in /Users/austingym/Documents/Dropbox/Website/htdocs/homefree/lib/MySQLi_Extended.class.php on line 24 Warning: mysqli::mysqli(): [2002] php_network_getaddresses: getaddrinfo failed: nodename nor servn (trying to connect via tcp://MYSQL_SERVER:3306) in /Users/austingym/Documents/Dropbox/Website/htdocs/homefree/lib/MySQLi_Extended.class.php on line 24 Warning: mysqli::mysqli(): (HY000/2002): php_network_getaddresses: getaddrinfo failed: nodename nor servname provided, or not known in /Users/austingym/Documents/Dropbox/Website/htdocs/homefree/lib/MySQLi_Extended.class.php on line 24 Warning: mysqli::set_charset(): Couldn't fetch MySQLi_Extended in /Users/austingym/Documents/Dropbox/Website/htdocs/homefree/lib/MySQLi_Extended.class.php on line 32 I realize that the error is occurring because it's trying to connect to tcp://MYSQL_SERVER:3306, when MySQL is on port 8889. I've been reading about Mac OSX and MAMP errors regarding the mysql.sock and I've gone through multiple forums and tried various fixes, but none have worked. I've tried PATH=/Applications/MAMP/Library/bin/:/Applications/MAMP/bin/php5.3/bin/:/opt/local/bin:/opt/local/sbin:$PATH and sudo ln -s /Applications/MAMP/tmp/mysql/mysql.sock /tmp/mysql.sock but neither have worked. I even ran a search on my machine for "3306" to find where it's being set, but because that's the normal default, I'm guessing it's not being set explicitly. Any clues on how to fix this rather challenging error?

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  • Sync Two Exchange accounts or Ready Only access to subfolders

    - by cpgascho
    This is two questions kind of. The situation is as follows. I am running SBS 2008 with Exchange 2007. There is a shared account which has subfolders to keep track of the process of jobs that are coming into the company (ie: sales) I need to give other people in the company read access to this mailbox not full control. When I give ready only access to the root other users can only see the Inbox and not subfolders. Permissions have to be applied to each folder. One solution I have considered is creating a secondary mailbox that everyone could have full access too which would have a one way sync from the sales mailbox to the secondary mailbox. Then people could see what was happening without messing up the main mailbox by accident (at worst they would mess up the secondary mailbox) Ideally I could find a way to propgate the READ ONLY Permissiosn to all the subfolders. I have tried using PFDavAdmin to do this but have not been able to get it to connect successfully from Windows 7 To Exchange 2007 Any idea on how to 1. Propogate permissions (get PFDavAdmin to work??!) 2. Sync mailboxes 3. Other solution? Thanks Chris

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  • I need some help with either my SQL or my PHP I do not know which...

    - by sico87
    Hello I am creating a CMS and some of the functionality of it that the images that are within the content are managable. I currently trying to display a table that shows the the content title and then the associated images, ideally I would like a layout similar to this, Content Title Image 1 Image 2 Image 3 Content Title 2 Image 1 Image 2 Content Title 3 Image 1 The SQL the returns the data is actually formed using Codeigniters Active Record class, function getAllContentImages() { $this->db->select('*'); $this->db->from('contentImagesTable'); $this->db->join('contentTable', 'contentTable.contentId = contentImagesTable.contentId'); $this->db->join('categoryTable', 'categoryTable.categoryId = contentTable.categoryId'); $query = $this->db->get(); return $query->result_array(); } The array that is returned is looks like this, I have cut the size down for readability. Array ( [0] => Array ( [contentImageId] => 25 [contentImageName] => green.png [contentImageType] => .png [contentImagePath] => /var/www/bangmarketing.bang/media/uploads/contentImages/2/green.png [isHeadlineImage] => 1 [contentImageDateUploaded] => 1265222654 [contentId] => 2 [dashboardUserId] => 0 [contentTitle] => sadsadsadassss [contentAbstract] => <p>Pllllleeeeeeeaaaaasssssseeeeee Work</p> [contentBody] => <p>Please work :-( please</p> [contentOnline] => 0 [contentAllowComments] => 0 [contentDateCreated] => 1265124038 [categoryId] => 1 [categoryTitle] => blogsss [categoryAbstract] => <p>asdsdsadasdsadfdsgdgdsgdsgssssssssssss</p> [categorySlug] => blog [categoryIsSpecial] => 0 [categoryOnline] => 1 [categoryDateCreated] => 1266588327 ) [1] => Array ( [contentImageId] => 28 [contentImageName] => yellow.png [contentImageType] => .png [contentImagePath] => /var/www/bangmarketing.bang/media/uploads/contentImages/7/yellow.png [isHeadlineImage] => 1 [contentImageDateUploaded] => 1265388055 [contentId] => 7 [dashboardUserId] => 0 [contentTitle] => Another Blog [contentAbstract] => <p>This is another blog and it is shit becuase this does not work</p> [contentBody] => <p>ioasfihfududfhdufhuishdfiudshfiudhsfiuhdsiufhusdhfuids</p> [contentOnline] => 1 [contentAllowComments] => 0 [contentDateCreated] => 1265388034 [categoryId] => 1 [categoryTitle] => blogsss [categoryAbstract] => <p>asdsdsadasdsadfdsgdgdsgdsgssssssssssss</p> [categorySlug] => blog [categoryIsSpecial] => 0 [categoryOnline] => 1 [categoryDateCreated] => 1266588327 ) [2] => Array ( [contentImageId] => 33 [contentImageName] => portaski.jpg [contentImageType] => .jpg [contentImagePath] => /var/www/bangmarketing.bang/media/uploads/contentImages/11/portaski.jpg [isHeadlineImage] => 1 [contentImageDateUploaded] => 1265714175 [contentId] => 11 [dashboardUserId] => 0 [contentTitle] => Portaski - new product and brand launch by Bang [contentAbstract] => <p>Bang's experience in new product development has helped launch PortaSki &ndash; the pocket-sized device which is set to revolutionise skiing.</p> [contentBody] => <p>After developing Portaski's brand identity and positioning, Bang re-designed the product and its packaging ahead of launch in late 2008.</p> <p>A media and PR strategy was devised and implemented using Bang's close relationship with two of the UK's most influential organisations in the Advertising and Media Buying industries. On-line advertising was supported with editorial reviews in the UK's leading broadsheets and tabloids, which combined with pin-point HTML direct mail to drive consumers to the new e-commerce site.</p> <p>Impressive month-on-month growth has been achieved since launch, and the direct marketing activity resulted in an unprecedented 2.71% of targets going on-line to purchase a PortaSki.</p> <p>For further information visit <a href="http://www.portaski.com" target="_blank">www.portaski.com</a></p> [contentOnline] => 1 [contentAllowComments] => 0 [contentDateCreated] => 1265718184 [categoryId] => 1 [categoryTitle] => blogsss [categoryAbstract] => <p>asdsdsadasdsadfdsgdgdsgdsgssssssssssss</p> [categorySlug] => blog [categoryIsSpecial] => 0 [categoryOnline] => 1 [categoryDateCreated] => 1266588327 ) [3] => Array ( [contentImageId] => 26 [contentImageName] => housingplus.jpg [contentImageType] => .jpg [contentImagePath] => /var/www/bangmarketing.bang/media/uploads/contentImages/5/housingplus.jpg [isHeadlineImage] => 1 [contentImageDateUploaded] => 1265284989 [contentId] => 5 [dashboardUserId] => 0 [contentTitle] => Bang launches Housing Plus [contentAbstract] => <p>Bang has launched Housing Plus, the new brand for the Central Borders Housing Group, along with new sub-brands Property Care and SSHA.</p> [contentBody] => <p>The Midlands based Group, with turnover in excess of &pound;21M, appointed Bang in 2008 following an open pitch of over 40 agencies. Bang's work began with an extensive marketing research strategy that challenged the Group's former positioning and brand structure.</p> <p>The research unveiled that the housing sector demanded a values-led Group. This led Bang to develop the brave &lsquo;Together for the Right Reasons' positioning for Housing Plus.</p> <p>Chris Garratt, Marketing Director at Bang explained "The housing sector has witnessed wholesale change in recent years. Much to tenant's dismay, many associations and Groups appear to be losing touch with their roots, we wanted to develop a Group for associations who place principles at the heart of their corporate strategy".</p> <p>The repositioned sub-brands also play an important role in the Group's revised brand by highlighting Housing Plus' willingness to embrace and nurture individual identities. Chris Garratt continued "By adopting a &lsquo;house of brands' hierarchy from the outset, Housing Plus has sent out a strong message to prospective strategic partners".</p> <p>Bang handled all aspects of work for the redevelopment of the three brands, including research, brand creation, naming, positioning, internal branding and communications, advertising, the brand launches, building the brands' on-line presence and the creation of a powerful brand film &ndash; which is already attracting significant interest from across the sector.</p> [contentOnline] => 1 [contentAllowComments] => 0 [contentDateCreated] => 1265285940 [categoryId] => 8 [categoryTitle] => News [categoryAbstract] => <p>The world at Bang Marketing moves fast, keep up to date w [categorySlug] => news [categoryIsSpecial] => 0 [categoryOnline] => 1 [categoryDateCreated] => 1265283717 ) I need a way that I can get all the content images associated with the same content title in one group and then display under the content title. Can anyone help?

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  • Iptables: "-p udp --state ESTABLISHED"

    - by chris_l
    Hi, let's look at these two iptables rules which are often used to allow outgoing DNS: iptables -A OUTPUT -p udp --sport 1024:65535 --dport 53 -m state --state NEW,ESTABLISHED -j ACCEPT iptables -A INPUT -p udp --sport 53 --dport 1024:65535 -m state --state ESTABLISHED -j ACCEPT My question is: How exactly should I understand the ESTABLISHED state in UDP? UDP is stateless. Here is my intuition - I'd like to know, if or where this is incorrect: The man page tells me this: state This module, when combined with connection tracking, allows access to the connection tracking state for this packet. --state ... So, iptables basically remembers the port number that was used for the outgoing packet (what else could it remember for a UDP packet?), and then allows the first incoming packet that is sent back within a short timeframe? An attacker would have to guess the port number (would that really be too hard?) About avoiding conflicts: The kernel keeps track of which ports are blocked (either by other services, or by previous outgoing UDP packets), so that these ports will not be used for new outgoing DNS packets within the timeframe? (What would happen, if I accidentally tried to start a service on that port within the timeframe - would that attempt be denied/blocked?) Please find all errors in the above text :-) Thanks, Chris

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  • Controlling clone access to multiple mercurial repos served via hgwebdir.cgi

    - by chrislawlor
    I'm trying to host multiple hg repositories to use for my clients. I need to control access to each repository individually - not just push access, but clone as well. I've got an .htaccess set which requires authentication globally: AuthUserFile /path/to/hgweb.passwd AuthGroupFile /dev/null AuthName "Chris Lawlor Client Mercurial Repositories" AuthType Basic <Limit GET POST PUT> Require valid-user </Limit> <FilesMatch "\.(htaccess|passwd|config|bak)$"> Order Allow,Deny Deny from all </FilesMatch> Then in each repository, I've got a .hg/hgrc file requiring a valid user [web] allow_push = <comma seperated user list> This almost does what I need. The problem is that I need to add ALL my clients to hgweb.passwd, which gives them clone access to ALL of the repositories. The only solution I can think of is to have another .htaccess and .passwd file in EACH repository. I don't really want to do that though, seems a little convoluted. I can already specify a list of authorized users for each repository in that repos' hgrc file with the allow_push setting. If only there were an allow_clone setting as well... All the documentation I've found for hgwebdir.cgi is incomplete. I've read: http://mercurial.selenic.com/wiki/HgWebDirStepByStep http://hgbook.red-bean.com/read/collaborating-with-other-people.html#sec:collab:cgi http://hgbook.red-bean.com/read/collaborating-with-other-people.html And others. I've yet to find a comprehensive list of hgrc settings. I guess this is as much an Apache question than a mercurial question. Unless I can find a better approach, I'll be going with a seperate .htaccess and .passwd file for each repo. This is a virtual host on Webfaction if it matters - set up roughly like this http://docs.webfaction.com/software/mercurial.html

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  • How to change .htaccess file to work right in localhost?

    - by Manolo Salsas
    I have this snippet code in my .htaccess file to prevent users from hotlinking the server's images: RewriteEngine On RewriteCond %{HTTP_REFERER} ^$ [OR] RewriteCond %{HTTP_REFERER} !^http://(www.)?itransformer.es/.*$ [NC] RewriteRule \.(gif|jpe?g|png|wbmp)$ http://itransformer.es [R,L] Of course, it is not working in my localhost, but don't know how to achieve it. My guess is that I should change the domain name with any wildcard. Any idea? Update I've finally found out the answer thanks to @Chris solution: RewriteCond %{HTTP_REFERER} ^$ [OR] RewriteCond %{HTTP_REFERER} ^https?://%{HTTP_HOST}/.*/usuarios/.*$ [NC] RewriteRule \.(gif|jpe?g|png|wbmp)$ http://%{HTTP_HOST} [R=301,L] The /usuarios/ directory is because I only want to deny direct access to files inside this directory. Update2 For some reason, it doesn't work again. Finally I think that I found out a better solution: RewriteCond %{REQUEST_FILENAME} .*/usuarios/.*$ [NC] RewriteRule \.(gif|jpe?g|png|wbmp)$ http://%{HTTP_HOST} [R=301,L] I say better solution because what I want to deny is direct access to a file (image). Update3 Well, after a while I discovered above wasn't exactly what I wanted, so the next is definitive: RewriteCond %{HTTP_REFERER} ^$ [OR] RewriteCond %{HTTP_REFERER} !^https?://itransformer.*$ [NC] RewriteRule /usuarios/.*\.(gif|jpe?g|png|wbmp)$ - [R=404,L] Just two doubts: If I change the above to: RewriteCond %{HTTP_REFERER} ^$ [OR] RewriteCond %{HTTP_REFERER} !^https?://%{HTTP_HOST}.*$ [NC] RewriteRule /usuarios/.*\.(gif|jpe?g|png|wbmp)$ - [R=404,L] it doesn't work. I don't understand why, because %{HTTP_HOST} is equal to itransformer in my localhost, and it should work. The second doubt is why is shown the default 404 page and not my custom page (that is shown in all other 404 responses).

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  • How to install (old) packages for Ubuntu 9.04?

    - by wchrisjohnson
    Based on some excellent feedback by Mark here (http://serverfault.com/questions/285598/should-i-clone-a-physical-server-to-create-a-vm-for-a-staging-server), today I was able to use the vmware converter to clone my production server for a staging server. However the nic won't come up no matter what I do. I attempted to inistall vmware tools, as I suspect that the fact that it is not installed might prevent the nic from working. (I have the nic set as a vmxnet3 card in the vm settings). The install failed because there were several dependencies missing as well as the Linux headers. Given that Ubuntu 9.04 has been EOL'd, the packages I need to install to get the vmware tools to install are no longer available. I doubt the ubuntu 9.04 install CD has the packages on it. What are my options? I'd rather not upgrade the version of Ubuntu yet, as the point of the vm right now is to maintain parity with the production server. Might I have better luck resetting the driver to use vmxnet2 instead of the vmxnet3? Thanks in advance! Chris

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  • 2.6.9 Kernel on virtual server (non upgradable) - any expected problems?

    - by chris_l
    Hi, I'm considering to rent a virtual server (for me personally). The product I'm currently looking at offers IMO fair pricing, very good hardware etc. The only problem is, that I won't be able to do an upgrade to a newer kernel than 2.6.9 (running Debian Etch). Also, I can't install my own kernel modules. (The server runs with Virtuozzo, so as far as I understand it, it just does some chroot instead of a real virtualization (?)) I want to run GlassFish, Postgres, Subversion, Trac and maybe some other things on it. It will also have to employ a firewall, and provide OpenSSL for https. Ideally, it would also be able to do AIO (asynchronous IO), which could speed up some server I/O. Should I expect problems with that old kernel version, in conjunction with the software I want to install (I'd like to use current versions of the software)? One thing I already found out, is that you can't do everything with iptables, since some kernel modules are missing/things are not build into the kernel. GlassFish v3 appears to run fine at first glance. I was able to test the server for a few hours. Installing my whole setup wasn't feasible in that time, but what I can say is, that it's amazingly fast for an entry-level vserver, especially hard disk and network performance (averaging at ca. 400MBit/s). So if the kernel won't be a problem, I'd really like to take it. Thanks, Chris PS Exact kernel version: 2.6.9-023stab051.3-smp

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  • 2010 Collaboration Summit Impressions

    - by Elena Zannoni
    It's a bit late, but there you have it anyway. April 14 to 16 I attended the Linux Foundation Collaboration Summit in SFO. I was running two tracks, one on tracing and one on tools. You can see the tracks and the slides here: http://events.linuxfoundation.org/events/collaboration-summit/slides I was pretty busy both days, Thursday with a whole day tracing track, Friday with a half day toolchain track. The sessions were well attended, the rooms were full, with people spilling in the hallways. Some new things were presented, like Kernelshark, by Steve Rostedt, a GUI (yes, believe it or not, a GUI) written in GTK. It is very nice, showing a timeline for traced kernel events, and you can zoom in and filter at will. It works on the latest kernels, and it requires some new things/fixes in GTK. I don't recall exactly what version of GTK though. Dominique Toupin from Ericsson presented something about user requirements for tracing. Mostly though about who's who in the embedded world, and eclipse. Masami and Mathieu presented an update on their work. See their slides. The interesting thing to me was of course the new version of uprobes w/o underlying utrace presented by Jim Keniston. At the end of the session we had a discussion about the future of utrace. Roland wasn't there, butTom Tromey (also from RedHat) collected the feedback. Basically we are at a standstill now that utrace has been rejected yet again. There wasn't much advise that anybody could give, except jokingly, we decided that the only way in is to make it a part of perf events. There needs to be another refactoring, but most of all, this "killer app" that would be enabled because of utrace hasn't materialized yet. We think that having a good debugging story on Linux is enough of a killer app, for instance allowing multiple tracers, and not relying on SIGCHLD etc. I think this wasn't completely clear to the kernel community. Trying to achieve debugging via a gdb stub inside the kernel interfacing to utrace and that is controlled via the gdb remote protocol also lost its appeal (thankfully, since the gdb remote protocol is archaic). Somebody would have to be creative in how to submit utrace. It doesn't have to be called utrace (it was really a random choice, for lack of a letter that was not already used in front of the word "trace"). So basically, I think the ideas behind utrace are sound, and the necessity of a new interface is acknowledged. But I believe the integration/submission process with the kernel folks has to restart from scratch, clean slate. We'll see. There are many conferences and meetings coming up in the near future where things can be discussed further. On the second day, Friday, we had the tools talks. It was interesting to observe the more "kernel" oriented people's behavior towards the gcc etc community. The first talk was by Mark Mitchell, about Gcc and its new plugin architecture. After that, Paolo talked about the new C++1x standard, which will be finalized in 2011. Many features are already implemented in the libstdc++ library and gcc and usable today. We had a few minutes (really, the half day track was quite short) where Bradley Kuhn from the Software Freedom Law Center explained the GPLv3 exception for gcc (due to the new gcc plugin architecture and the availability of the intermediate results from the compilation, which is a new thing). I will not try to explain, but basically you cannot take the result of the preprocessing and then use that in your own proprietary compiler. After, we had a talk by Ian Taylor about the new Gold linker. One good thing in that area is that they are trying to make gold the new default linker (for instance Fedora will use gold as the distro linker). However gold is very different from binutils' old linker. It doesn't use a linker script, for instance. The kernel has been linked with gold many times as an exercise (the ground work was done by Kris Van Hees), but this needs to be constantly tested/monitored because the kernel linker script is very complex, and uses esoteric features (Wenji is now monitoring that each kernel RC can be built with gold). It was positive that people are now aware of gold and the need for it to be ported to more architectures. It seems that the porting is very easy, with little arch dependent code. Finally Tom Tromey presented about gdb and the archer project. Archer is a development branch of gdb mostly done by RedHat, where they are focusing on better c++ printing, c++ expression parsing, and plugins. The archer work is merged regularly in the gdb mainline. In general it was a good conference. I did miss most of the first day, because that's when I flew in. But I caught a couple of talks. Nothing earth shattering, except for Google giving each person registered a free Android phone. Yey.

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  • It&rsquo;s A Team Sport: PASS Board Year 2, Q3

    - by Denise McInerney
    As I type this I’m on an airplane en route to my 12th PASS Summit. It’s been a very busy 3.5 months since my last post on my work as a Board member. Nearing the end of my 2-year term I am struck by how much has happened, and yet how fast the time has gone. But I’ll save the retrospective post for next time and today focus on what happened in Q3. In the last three months we made progress on several fronts, thanks to the contributions of many volunteers and HQ staff members. They deserve our appreciation for their dedication to delivering for the membership week after week. Virtual Chapters The Virtual Chapters continue to provide many PASS members with valuable free training. Between July and September of 2013 VCs hosted over 50 webinars with a total of 4300 attendees. This quarter also saw the launch of the Security & Global Russian VCs. Both are off to a strong start and I welcome these additions to the Virtual Chapter portfolio. At the beginning of 2012 we had 14 Virtual Chapters. Today we have 22. This growth has been exciting to see. It has also created a need to have more volunteers help manage the work of the VCs year-round. We have renewed focus on having Virtual Chapter Mentors work with the VC Leaders and other volunteers. I am grateful to volunteers Julie Koesmarno, Thomas LeBlanc and Marcus Bittencourt who join original VC Mentor Steve Simon on this team. Thank you for stepping up to help. Many improvements to the VC web sites have been rolling out over the past few weeks. Our marketing and IT teams have been busy working a new look-and-feel, features and a logo for each VC. They have given the VCs a fresh, professional look consistent with the rest of the PASS branding, and all VCs now have a logo that connects to PASS and the particular focus of the chapter. 24 Hours of PASS The Summit Preview edition  of 24HOP was held on July 31 and by all accounts was a success. Our first use of the GoToWebinar platform for this event went extremely well. Thanks to our speakers, moderators and sponsors for making this event possible. Special thanks to HQ staffers Vicki Van Damme and Jane Duffy for a smoothly run event. Coming up: the 24HOP Portuguese Edition will be held November 13-14, followed December 12-13 by the Spanish Edition. Thanks to the Portuguese- and Spanish-speaking community volunteers who are organizing these events. July Board Meeting The Board met July 18-19 in Kansas City. The first order of business was the election of the Executive Committee who will take office January 1. I was elected Vice President of Marketing and will join incoming President Thomas LaRock, incoming Executive Vice President of Finance Adam Jorgensen and Immediate Past President Bill Graziano on the Exec Co. I am honored that my fellow Board members elected me to this position and look forward to serving the organization in this role. Visit to PASS HQ In late September I traveled to Vancouver for my first visit to PASS HQ, where I joined Tom LaRock and Adam Jorgensen to make plans for 2014.  Our visit was just a few weeks before PASS Summit and coincided with the Board election, and the office was humming with activity. I saw first-hand the enthusiasm and dedication of everyone there. In each interaction I observed a focus on what is best for PASS and our members. Our partners at HQ are key to the organization’s success. This week at PASS Summit is a great opportunity for all of us to remember that, and say “thanks.” Next Up PASS Summit—of course! I’ll be around all week and look forward to connecting with many of our member over meals, at the Community Zone and between sessions. In the evenings you can find me at the Welcome Reception, Exhibitor’s Reception and Community Appreciation Party. And I will be at the Board Q&A session  Friday at 12:45 p.m. Transitions The newly elected Exec Co and Board members take office January 1, and the Virtual Chapter portfolio is transitioning to a new director. I’m thrilled that Jen Stirrup will be taking over. Jen has experience as a volunteer and co-leader of the Business Intelligence Virtual Chapter and was a key contributor to the BI VCs expansion to serving our members in the EMEA region. I’ll be working closely with Jen over the next couple of months to ensure a smooth transition.

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  • An Alphabet of Eponymous Aphorisms, Programming Paradigms, Software Sayings, Annoying Alliteration

    - by Brian Schroer
    Malcolm Anderson blogged about “Einstein’s Razor” yesterday, which reminded me of my favorite software development “law”, the name of which I can never remember. It took much Wikipedia-ing to find it (Hofstadter’s Law – see below), but along the way I compiled the following list: Amara’s Law: We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run. Brook’s Law: Adding manpower to a late software project makes it later. Clarke’s Third Law: Any sufficiently advanced technology is indistinguishable from magic. Law of Demeter: Each unit should only talk to its friends; don't talk to strangers. Einstein’s Razor: “Make things as simple as possible, but not simpler” is the popular paraphrase, but what he actually said was “It can scarcely be denied that the supreme goal of all theory is to make the irreducible basic elements as simple and as few as possible without having to surrender the adequate representation of a single datum of experience”, an overly complicated quote which is an obvious violation of Einstein’s Razor. (You can tell by looking at a picture of Einstein that the dude was hardly an expert on razors or other grooming apparati.) Finagle's Law of Dynamic Negatives: Anything that can go wrong, will—at the worst possible moment. - O'Toole's Corollary: The perversity of the Universe tends towards a maximum. Greenspun's Tenth Rule: Any sufficiently complicated C or Fortran program contains an ad hoc, informally-specified, bug-ridden, slow implementation of half of Common Lisp. (Morris’s Corollary: “…including Common Lisp”) Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law. Issawi’s Omelet Analogy: One cannot make an omelet without breaking eggs - but it is amazing how many eggs one can break without making a decent omelet. Jackson’s Rules of Optimization: Rule 1: Don't do it. Rule 2 (for experts only): Don't do it yet. Kaner’s Caveat: A program which perfectly meets a lousy specification is a lousy program. Liskov Substitution Principle (paraphrased): Functions that use pointers or references to base classes must be able to use objects of derived classes without knowing it Mason’s Maxim: Since human beings themselves are not fully debugged yet, there will be bugs in your code no matter what you do. Nils-Peter Nelson’s Nil I/O Rule: The fastest I/O is no I/O.    Occam's Razor: The simplest explanation is usually the correct one. Parkinson’s Law: Work expands so as to fill the time available for its completion. Quentin Tarantino’s Pie Principle: “…you want to go home have a drink and go and eat pie and talk about it.” (OK, he was talking about movies, not software, but I couldn’t find a “Q” quote about software. And wouldn’t it be cool to write a program so great that the users want to eat pie and talk about it?) Raymond’s Rule: Computer science education cannot make anybody an expert programmer any more than studying brushes and pigment can make somebody an expert painter.  Sowa's Law of Standards: Whenever a major organization develops a new system as an official standard for X, the primary result is the widespread adoption of some simpler system as a de facto standard for X. Turing’s Tenet: We shall do a much better programming job, provided we approach the task with a full appreciation of its tremendous difficulty, provided that we respect the intrinsic limitations of the human mind and approach the task as very humble programmers.  Udi Dahan’s Race Condition Rule: If you think you have a race condition, you don’t understand the domain well enough. These rules didn’t exist in the age of paper, there is no reason for them to exist in the age of computers. When you have race conditions, go back to the business and find out actual rules. Van Vleck’s Kvetching: We know about as much about software quality problems as they knew about the Black Plague in the 1600s. We've seen the victims' agonies and helped burn the corpses. We don't know what causes it; we don't really know if there is only one disease. We just suffer -- and keep pouring our sewage into our water supply. Wheeler’s Law: All problems in computer science can be solved by another level of indirection... Except for the problem of too many layers of indirection. Wheeler also said “Compatibility means deliberately repeating other people's mistakes.”. The Wrong Road Rule of Mr. X (anonymous): No matter how far down the wrong road you've gone, turn back. Yourdon’s Rule of Two Feet: If you think your management doesn't know what it's doing or that your organisation turns out low-quality software crap that embarrasses you, then leave. Zawinski's Law of Software Envelopment: Every program attempts to expand until it can read mail. Zawinski is also responsible for “Some people, when confronted with a problem, think 'I know, I'll use regular expressions.' Now they have two problems.” He once commented about X Windows widget toolkits: “Using these toolkits is like trying to make a bookshelf out of mashed potatoes.”

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