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  • Ancillary Objects: Separate Debug ELF Files For Solaris

    - by Ali Bahrami
    We introduced a new object ELF object type in Solaris 11 Update 1 called the Ancillary Object. This posting describes them, using material originally written during their development, the PSARC arc case, and the Solaris Linker and Libraries Manual. ELF objects contain allocable sections, which are mapped into memory at runtime, and non-allocable sections, which are present in the file for use by debuggers and observability tools, but which are not mapped or used at runtime. Typically, all of these sections exist within a single object file. Ancillary objects allow them to instead go into a separate file. There are different reasons given for wanting such a feature. One can debate whether the added complexity is worth the benefit, and in most cases it is not. However, one important case stands out — customers with very large 32-bit objects who are not ready or able to make the transition to 64-bits. We have customers who build extremely large 32-bit objects. Historically, the debug sections in these objects have used the stabs format, which is limited, but relatively compact. In recent years, the industry has transitioned to the powerful but verbose DWARF standard. In some cases, the size of these debug sections is large enough to push the total object file size past the fundamental 4GB limit for 32-bit ELF object files. The best, and ultimately only, solution to overly large objects is to transition to 64-bits. However, consider environments where: Hundreds of users may be executing the code on large shared systems. (32-bits use less memory and bus bandwidth, and on sparc runs just as fast as 64-bit code otherwise). Complex finely tuned code, where the original authors may no longer be available. Critical production code, that was expensive to qualify and bring online, and which is otherwise serving its intended purpose without issue. Users in these risk adverse and/or high scale categories have good reasons to push 32-bits objects to the limit before moving on. Ancillary objects offer these users a longer runway. Design The design of ancillary objects is intended to be simple, both to help human understanding when examining elfdump output, and to lower the bar for debuggers such as dbx to support them. The primary and ancillary objects have the same set of section headers, with the same names, in the same order (i.e. each section has the same index in both files). A single added section of type SHT_SUNW_ANCILLARY is added to both objects, containing information that allows a debugger to identify and validate both files relative to each other. Given one of these files, the ancillary section allows you to identify the other. Allocable sections go in the primary object, and non-allocable ones go into the ancillary object. A small set of non-allocable objects, notably the symbol table, are copied into both objects. As noted above, most sections are only written to one of the two objects, but both objects have the same section header array. The section header in the file that does not contain the section data is tagged with the SHF_SUNW_ABSENT section header flag to indicate its placeholder status. Compiler writers and others who produce objects can set the SUNW_SHF_PRIMARY section header flag to mark non-allocable sections that should go to the primary object rather than the ancillary. If you don't request an ancillary object, the Solaris ELF format is unchanged. Users who don't use ancillary objects do not pay for the feature. This is important, because they exist to serve a small subset of our users, and must not complicate the common case. If you do request an ancillary object, the runtime behavior of the primary object will be the same as that of a normal object. There is no added runtime cost. The primary and ancillary object together represent a logical single object. This is facilitated by the use of a single set of section headers. One can easily imagine a tool that can merge a primary and ancillary object into a single file, or the reverse. (Note that although this is an interesting intellectual exercise, we don't actually supply such a tool because there's little practical benefit above and beyond using ld to create the files). Among the benefits of this approach are: There is no need for per-file symbol tables to reflect the contents of each file. The same symbol table that would be produced for a standard object can be used. The section contents are identical in either case — there is no need to alter data to accommodate multiple files. It is very easy for a debugger to adapt to these new files, and the processing involved can be encapsulated in input/output routines. Most of the existing debugger implementation applies without modification. The limit of a 4GB 32-bit output object is now raised to 4GB of code, and 4GB of debug data. There is also the future possibility (not currently supported) to support multiple ancillary objects, each of which could contain up to 4GB of additional debug data. It must be noted however that the 32-bit DWARF debug format is itself inherently 32-bit limited, as it uses 32-bit offsets between debug sections, so the ability to employ multiple ancillary object files may not turn out to be useful. Using Ancillary Objects (From the Solaris Linker and Libraries Guide) By default, objects contain both allocable and non-allocable sections. Allocable sections are the sections that contain executable code and the data needed by that code at runtime. Non-allocable sections contain supplemental information that is not required to execute an object at runtime. These sections support the operation of debuggers and other observability tools. The non-allocable sections in an object are not loaded into memory at runtime by the operating system, and so, they have no impact on memory use or other aspects of runtime performance no matter their size. For convenience, both allocable and non-allocable sections are normally maintained in the same file. However, there are situations in which it can be useful to separate these sections. To reduce the size of objects in order to improve the speed at which they can be copied across wide area networks. To support fine grained debugging of highly optimized code requires considerable debug data. In modern systems, the debugging data can easily be larger than the code it describes. The size of a 32-bit object is limited to 4 Gbytes. In very large 32-bit objects, the debug data can cause this limit to be exceeded and prevent the creation of the object. To limit the exposure of internal implementation details. Traditionally, objects have been stripped of non-allocable sections in order to address these issues. Stripping is effective, but destroys data that might be needed later. The Solaris link-editor can instead write non-allocable sections to an ancillary object. This feature is enabled with the -z ancillary command line option. $ ld ... -z ancillary[=outfile] ...By default, the ancillary file is given the same name as the primary output object, with a .anc file extension. However, a different name can be provided by providing an outfile value to the -z ancillary option. When -z ancillary is specified, the link-editor performs the following actions. All allocable sections are written to the primary object. In addition, all non-allocable sections containing one or more input sections that have the SHF_SUNW_PRIMARY section header flag set are written to the primary object. All remaining non-allocable sections are written to the ancillary object. The following non-allocable sections are written to both the primary object and ancillary object. .shstrtab The section name string table. .symtab The full non-dynamic symbol table. .symtab_shndx The symbol table extended index section associated with .symtab. .strtab The non-dynamic string table associated with .symtab. .SUNW_ancillary Contains the information required to identify the primary and ancillary objects, and to identify the object being examined. The primary object and all ancillary objects contain the same array of sections headers. Each section has the same section index in every file. Although the primary and ancillary objects all define the same section headers, the data for most sections will be written to a single file as described above. If the data for a section is not present in a given file, the SHF_SUNW_ABSENT section header flag is set, and the sh_size field is 0. This organization makes it possible to acquire a full list of section headers, a complete symbol table, and a complete list of the primary and ancillary objects from either of the primary or ancillary objects. The following example illustrates the underlying implementation of ancillary objects. An ancillary object is created by adding the -z ancillary command line option to an otherwise normal compilation. The file utility shows that the result is an executable named a.out, and an associated ancillary object named a.out.anc. $ cat hello.c #include <stdio.h> int main(int argc, char **argv) { (void) printf("hello, world\n"); return (0); } $ cc -g -zancillary hello.c $ file a.out a.out.anc a.out: ELF 32-bit LSB executable 80386 Version 1 [FPU], dynamically linked, not stripped, ancillary object a.out.anc a.out.anc: ELF 32-bit LSB ancillary 80386 Version 1, primary object a.out $ ./a.out hello worldThe resulting primary object is an ordinary executable that can be executed in the usual manner. It is no different at runtime than an executable built without the use of ancillary objects, and then stripped of non-allocable content using the strip or mcs commands. As previously described, the primary object and ancillary objects contain the same section headers. To see how this works, it is helpful to use the elfdump utility to display these section headers and compare them. The following table shows the section header information for a selection of headers from the previous link-edit example. Index Section Name Type Primary Flags Ancillary Flags Primary Size Ancillary Size 13 .text PROGBITS ALLOC EXECINSTR ALLOC EXECINSTR SUNW_ABSENT 0x131 0 20 .data PROGBITS WRITE ALLOC WRITE ALLOC SUNW_ABSENT 0x4c 0 21 .symtab SYMTAB 0 0 0x450 0x450 22 .strtab STRTAB STRINGS STRINGS 0x1ad 0x1ad 24 .debug_info PROGBITS SUNW_ABSENT 0 0 0x1a7 28 .shstrtab STRTAB STRINGS STRINGS 0x118 0x118 29 .SUNW_ancillary SUNW_ancillary 0 0 0x30 0x30 The data for most sections is only present in one of the two files, and absent from the other file. The SHF_SUNW_ABSENT section header flag is set when the data is absent. The data for allocable sections needed at runtime are found in the primary object. The data for non-allocable sections used for debugging but not needed at runtime are placed in the ancillary file. A small set of non-allocable sections are fully present in both files. These are the .SUNW_ancillary section used to relate the primary and ancillary objects together, the section name string table .shstrtab, as well as the symbol table.symtab, and its associated string table .strtab. It is possible to strip the symbol table from the primary object. A debugger that encounters an object without a symbol table can use the .SUNW_ancillary section to locate the ancillary object, and access the symbol contained within. The primary object, and all associated ancillary objects, contain a .SUNW_ancillary section that allows all the objects to be identified and related together. $ elfdump -T SUNW_ancillary a.out a.out.anc a.out: Ancillary Section: .SUNW_ancillary index tag value [0] ANC_SUNW_CHECKSUM 0x8724 [1] ANC_SUNW_MEMBER 0x1 a.out [2] ANC_SUNW_CHECKSUM 0x8724 [3] ANC_SUNW_MEMBER 0x1a3 a.out.anc [4] ANC_SUNW_CHECKSUM 0xfbe2 [5] ANC_SUNW_NULL 0 a.out.anc: Ancillary Section: .SUNW_ancillary index tag value [0] ANC_SUNW_CHECKSUM 0xfbe2 [1] ANC_SUNW_MEMBER 0x1 a.out [2] ANC_SUNW_CHECKSUM 0x8724 [3] ANC_SUNW_MEMBER 0x1a3 a.out.anc [4] ANC_SUNW_CHECKSUM 0xfbe2 [5] ANC_SUNW_NULL 0 The ancillary sections for both objects contain the same number of elements, and are identical except for the first element. Each object, starting with the primary object, is introduced with a MEMBER element that gives the file name, followed by a CHECKSUM that identifies the object. In this example, the primary object is a.out, and has a checksum of 0x8724. The ancillary object is a.out.anc, and has a checksum of 0xfbe2. The first element in a .SUNW_ancillary section, preceding the MEMBER element for the primary object, is always a CHECKSUM element, containing the checksum for the file being examined. The presence of a .SUNW_ancillary section in an object indicates that the object has associated ancillary objects. The names of the primary and all associated ancillary objects can be obtained from the ancillary section from any one of the files. It is possible to determine which file is being examined from the larger set of files by comparing the first checksum value to the checksum of each member that follows. Debugger Access and Use of Ancillary Objects Debuggers and other observability tools must merge the information found in the primary and ancillary object files in order to build a complete view of the object. This is equivalent to processing the information from a single file. This merging is simplified by the primary object and ancillary objects containing the same section headers, and a single symbol table. The following steps can be used by a debugger to assemble the information contained in these files. Starting with the primary object, or any of the ancillary objects, locate the .SUNW_ancillary section. The presence of this section identifies the object as part of an ancillary group, contains information that can be used to obtain a complete list of the files and determine which of those files is the one currently being examined. Create a section header array in memory, using the section header array from the object being examined as an initial template. Open and read each file identified by the .SUNW_ancillary section in turn. For each file, fill in the in-memory section header array with the information for each section that does not have the SHF_SUNW_ABSENT flag set. The result will be a complete in-memory copy of the section headers with pointers to the data for all sections. Once this information has been acquired, the debugger can proceed as it would in the single file case, to access and control the running program. Note - The ELF definition of ancillary objects provides for a single primary object, and an arbitrary number of ancillary objects. At this time, the Oracle Solaris link-editor only produces a single ancillary object containing all non-allocable sections. This may change in the future. Debuggers and other observability tools should be written to handle the general case of multiple ancillary objects. ELF Implementation Details (From the Solaris Linker and Libraries Guide) To implement ancillary objects, it was necessary to extend the ELF format to add a new object type (ET_SUNW_ANCILLARY), a new section type (SHT_SUNW_ANCILLARY), and 2 new section header flags (SHF_SUNW_ABSENT, SHF_SUNW_PRIMARY). In this section, I will detail these changes, in the form of diffs to the Solaris Linker and Libraries manual. Part IV ELF Application Binary Interface Chapter 13: Object File Format Object File Format Edit Note: This existing section at the beginning of the chapter describes the ELF header. There's a table of object file types, which now includes the new ET_SUNW_ANCILLARY type. e_type Identifies the object file type, as listed in the following table. NameValueMeaning ET_NONE0No file type ET_REL1Relocatable file ET_EXEC2Executable file ET_DYN3Shared object file ET_CORE4Core file ET_LOSUNW0xfefeStart operating system specific range ET_SUNW_ANCILLARY0xfefeAncillary object file ET_HISUNW0xfefdEnd operating system specific range ET_LOPROC0xff00Start processor-specific range ET_HIPROC0xffffEnd processor-specific range Sections Edit Note: This overview section defines the section header structure, and provides a high level description of known sections. It was updated to define the new SHF_SUNW_ABSENT and SHF_SUNW_PRIMARY flags and the new SHT_SUNW_ANCILLARY section. ... sh_type Categorizes the section's contents and semantics. Section types and their descriptions are listed in Table 13-5. sh_flags Sections support 1-bit flags that describe miscellaneous attributes. Flag definitions are listed in Table 13-8. ... Table 13-5 ELF Section Types, sh_type NameValue . . . SHT_LOSUNW0x6fffffee SHT_SUNW_ancillary0x6fffffee . . . ... SHT_LOSUNW - SHT_HISUNW Values in this inclusive range are reserved for Oracle Solaris OS semantics. SHT_SUNW_ANCILLARY Present when a given object is part of a group of ancillary objects. Contains information required to identify all the files that make up the group. See Ancillary Section. ... Table 13-8 ELF Section Attribute Flags NameValue . . . SHF_MASKOS0x0ff00000 SHF_SUNW_NODISCARD0x00100000 SHF_SUNW_ABSENT0x00200000 SHF_SUNW_PRIMARY0x00400000 SHF_MASKPROC0xf0000000 . . . ... SHF_SUNW_ABSENT Indicates that the data for this section is not present in this file. When ancillary objects are created, the primary object and any ancillary objects, will all have the same section header array, to facilitate merging them to form a complete view of the object, and to allow them to use the same symbol tables. Each file contains a subset of the section data. The data for allocable sections is written to the primary object while the data for non-allocable sections is written to an ancillary file. The SHF_SUNW_ABSENT flag is used to indicate that the data for the section is not present in the object being examined. When the SHF_SUNW_ABSENT flag is set, the sh_size field of the section header must be 0. An application encountering an SHF_SUNW_ABSENT section can choose to ignore the section, or to search for the section data within one of the related ancillary files. SHF_SUNW_PRIMARY The default behavior when ancillary objects are created is to write all allocable sections to the primary object and all non-allocable sections to the ancillary objects. The SHF_SUNW_PRIMARY flag overrides this behavior. Any output section containing one more input section with the SHF_SUNW_PRIMARY flag set is written to the primary object without regard for its allocable status. ... Two members in the section header, sh_link, and sh_info, hold special information, depending on section type. Table 13-9 ELF sh_link and sh_info Interpretation sh_typesh_linksh_info . . . SHT_SUNW_ANCILLARY The section header index of the associated string table. 0 . . . Special Sections Edit Note: This section describes the sections used in Solaris ELF objects, using the types defined in the previous description of section types. It was updated to define the new .SUNW_ancillary (SHT_SUNW_ANCILLARY) section. Various sections hold program and control information. Sections in the following table are used by the system and have the indicated types and attributes. Table 13-10 ELF Special Sections NameTypeAttribute . . . .SUNW_ancillarySHT_SUNW_ancillaryNone . . . ... .SUNW_ancillary Present when a given object is part of a group of ancillary objects. Contains information required to identify all the files that make up the group. See Ancillary Section for details. ... Ancillary Section Edit Note: This new section provides the format reference describing the layout of a .SUNW_ancillary section and the meaning of the various tags. Note that these sections use the same tag/value concept used for dynamic and capabilities sections, and will be familiar to anyone used to working with ELF. In addition to the primary output object, the Solaris link-editor can produce one or more ancillary objects. Ancillary objects contain non-allocable sections that would normally be written to the primary object. When ancillary objects are produced, the primary object and all of the associated ancillary objects contain a SHT_SUNW_ancillary section, containing information that identifies these related objects. Given any one object from such a group, the ancillary section provides the information needed to identify and interpret the others. This section contains an array of the following structures. See sys/elf.h. typedef struct { Elf32_Word a_tag; union { Elf32_Word a_val; Elf32_Addr a_ptr; } a_un; } Elf32_Ancillary; typedef struct { Elf64_Xword a_tag; union { Elf64_Xword a_val; Elf64_Addr a_ptr; } a_un; } Elf64_Ancillary; For each object with this type, a_tag controls the interpretation of a_un. a_val These objects represent integer values with various interpretations. a_ptr These objects represent file offsets or addresses. The following ancillary tags exist. Table 13-NEW1 ELF Ancillary Array Tags NameValuea_un ANC_SUNW_NULL0Ignored ANC_SUNW_CHECKSUM1a_val ANC_SUNW_MEMBER2a_ptr ANC_SUNW_NULL Marks the end of the ancillary section. ANC_SUNW_CHECKSUM Provides the checksum for a file in the c_val element. When ANC_SUNW_CHECKSUM precedes the first instance of ANC_SUNW_MEMBER, it provides the checksum for the object from which the ancillary section is being read. When it follows an ANC_SUNW_MEMBER tag, it provides the checksum for that member. ANC_SUNW_MEMBER Specifies an object name. The a_ptr element contains the string table offset of a null-terminated string, that provides the file name. An ancillary section must always contain an ANC_SUNW_CHECKSUM before the first instance of ANC_SUNW_MEMBER, identifying the current object. Following that, there should be an ANC_SUNW_MEMBER for each object that makes up the complete set of objects. Each ANC_SUNW_MEMBER should be followed by an ANC_SUNW_CHECKSUM for that object. A typical ancillary section will therefore be structured as: TagMeaning ANC_SUNW_CHECKSUMChecksum of this object ANC_SUNW_MEMBERName of object #1 ANC_SUNW_CHECKSUMChecksum for object #1 . . . ANC_SUNW_MEMBERName of object N ANC_SUNW_CHECKSUMChecksum for object N ANC_SUNW_NULL An object can therefore identify itself by comparing the initial ANC_SUNW_CHECKSUM to each of the ones that follow, until it finds a match. Related Other Work The GNU developers have also encountered the need/desire to support separate debug information files, and use the solution detailed at http://sourceware.org/gdb/onlinedocs/gdb/Separate-Debug-Files.html. At the current time, the separate debug file is constructed by building the standard object first, and then copying the debug data out of it in a separate post processing step, Hence, it is limited to a total of 4GB of code and debug data, just as a single object file would be. They are aware of this, and I have seen online comments indicating that they may add direct support for generating these separate files to their link-editor. It is worth noting that the GNU objcopy utility is available on Solaris, and that the Studio dbx debugger is able to use these GNU style separate debug files even on Solaris. Although this is interesting in terms giving Linux users a familiar environment on Solaris, the 4GB limit means it is not an answer to the problem of very large 32-bit objects. We have also encountered issues with objcopy not understanding Solaris-specific ELF sections, when using this approach. The GNU community also has a current effort to adapt their DWARF debug sections in order to move them to separate files before passing the relocatable objects to the linker. The details of Project Fission can be found at http://gcc.gnu.org/wiki/DebugFission. The goal of this project appears to be to reduce the amount of data seen by the link-editor. The primary effort revolves around moving DWARF data to separate .dwo files so that the link-editor never encounters them. The details of modifying the DWARF data to be usable in this form are involved — please see the above URL for details.

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  • 64-bit 13.10 shows 1GB less RAM than 64-bit 13.04 did

    - by kiloseven
    Multiple 64-bit versions (Kubuntu, Lubuntu and Xubuntu) once installed on my ThinkPad R60 show 3GB of RAM, not the correct 4GB of RAM. Last week with 13.04, I had 4GB of RAM (which matches the BIOS) and this week I have 3GB available. Inquiring minds want to know. Details follow: Linux R60 3.11.0-12-generic #19-Ubuntu SMP Wed Oct 9 16:20:46 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux r60 free -m reports: _ total used free shared buffers cached Mem: 3001 854 2146 0 22 486 -/+ buffers/cache: 346 2655 Swap: 0 0 0 . . . . . . lshw shows: description: Notebook product: 9459AT8 () vendor: LENOVO version: ThinkPad R60/R60i serial: redacted width: 64 bits capabilities: smbios-2.4 dmi-2.4 vsyscall32 configuration: administrator_password=disabled boot=normal chassis=notebook family=ThinkPad R60/R60i frontpanel_password=unknown keyboard_password=disabled power-on_password=disabled uuid=126E4001-48CA-11CB-9D53-B982AE0D1ABB *-core description: Motherboard product: 9459AT8 vendor: LENOVO physical id: 0 version: Not Available *-firmware description: BIOS vendor: LENOVO physical id: 0 version: 7CETC1WW (2.11 ) date: 01/09/2007 size: 144KiB capacity: 1984KiB capabilities: pci pcmcia pnp upgrade shadowing escd cdboot bootselect socketedrom edd acpi usb biosbootspecification {snip} *-memory description: System Memory physical id: 29 slot: System board or motherboard size: 4GiB *-bank:0 description: SODIMM DDR2 Synchronous physical id: 0 slot: DIMM 1 size: 2GiB width: 64 bits *-bank:1 description: SODIMM DDR2 Synchronous physical id: 1 slot: DIMM 2 size: 2GiB width: 64 bits dpkg -l linux-* returns: Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Description +++-======================================-=======================================-========================================================================== un linux-doc-3.2.0 (no description available) ii linux-firmware 1.79.6 Firmware for Linux kernel drivers ii linux-generic 3.2.0.52.62 Complete Generic Linux kernel un linux-headers (no description available) un linux-headers-3 (no description available) un linux-headers-3.0 (no description available) un linux-headers-3.2.0-23 (no description available) un linux-headers-3.2.0-23-generic (no description available) ii linux-headers-3.2.0-52 3.2.0-52.78 Header files related to Linux kernel version 3.2.0 ii linux-headers-3.2.0-52-generic 3.2.0-52.78 Linux kernel headers for version 3.2.0 on 64 bit x86 SMP ii linux-headers-generic 3.2.0.52.62 Generic Linux kernel headers un linux-image (no description available) un linux-image-3.0 (no description available) ii linux-image-3.2.0-52-generic 3.2.0-52.78 Linux kernel image for version 3.2.0 on 64 bit x86 SMP ii linux-image-generic 3.2.0.52.62 Generic Linux kernel image un linux-initramfs-tool (no description available) un linux-kernel-headers (no description available) un linux-kernel-log-daemon (no description available) ii linux-libc-dev 3.2.0-52.78 Linux Kernel Headers for development un linux-restricted-common (no description available) ii linux-sound-base 1.0.25+dfsg-0ubuntu1.1 base package for ALSA and OSS sound systems un linux-source-3.2.0 (no description available) un linux-tools (no description available)

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  • HPC Server Dynamic Job Scheduling: when jobs spawn jobs

    - by JoshReuben
    HPC Job Types HPC has 3 types of jobs http://technet.microsoft.com/en-us/library/cc972750(v=ws.10).aspx · Task Flow – vanilla sequence · Parametric Sweep – concurrently run multiple instances of the same program, each with a different work unit input · MPI – message passing between master & slave tasks But when you try go outside the box – job tasks that spawn jobs, blocking the parent task – you run the risk of resource starvation, deadlocks, and recursive, non-converging or exponential blow-up. The solution to this is to write some performance monitoring and job scheduling code. You can do this in 2 ways: manually control scheduling - allocate/ de-allocate resources, change job priorities, pause & resume tasks , restrict long running tasks to specific compute clusters Semi-automatically - set threshold params for scheduling. How – Control Job Scheduling In order to manage the tasks and resources that are associated with a job, you will need to access the ISchedulerJob interface - http://msdn.microsoft.com/en-us/library/microsoft.hpc.scheduler.ischedulerjob_members(v=vs.85).aspx This really allows you to control how a job is run – you can access & tweak the following features: max / min resource values whether job resources can grow / shrink, and whether jobs can be pre-empted, whether the job is exclusive per node the creator process id & the job pool timestamp of job creation & completion job priority, hold time & run time limit Re-queue count Job progress Max/ min Number of cores, nodes, sockets, RAM Dynamic task list – can add / cancel jobs on the fly Job counters When – poll perf counters Tweaking the job scheduler should be done on the basis of resource utilization according to PerfMon counters – HPC exposes 2 Perf objects: Compute Clusters, Compute Nodes http://technet.microsoft.com/en-us/library/cc720058(v=ws.10).aspx You can monitor running jobs according to dynamic thresholds – use your own discretion: Percentage processor time Number of running jobs Number of running tasks Total number of processors Number of processors in use Number of processors idle Number of serial tasks Number of parallel tasks Design Your algorithms correctly Finally , don’t assume you have unlimited compute resources in your cluster – design your algorithms with the following factors in mind: · Branching factor - http://en.wikipedia.org/wiki/Branching_factor - dynamically optimize the number of children per node · cutoffs to prevent explosions - http://en.wikipedia.org/wiki/Limit_of_a_sequence - not all functions converge after n attempts. You also need a threshold of good enough, diminishing returns · heuristic shortcuts - http://en.wikipedia.org/wiki/Heuristic - sometimes an exhaustive search is impractical and short cuts are suitable · Pruning http://en.wikipedia.org/wiki/Pruning_(algorithm) – remove / de-prioritize unnecessary tree branches · avoid local minima / maxima - http://en.wikipedia.org/wiki/Local_minima - sometimes an algorithm cant converge because it gets stuck in a local saddle – try simulated annealing, hill climbing or genetic algorithms to get out of these ruts   watch out for rounding errors – http://en.wikipedia.org/wiki/Round-off_error - multiple iterations can in parallel can quickly amplify & blow up your algo ! Use an epsilon, avoid floating point errors,  truncations, approximations Happy Coding !

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  • Japan Welcomes Oracle Enterprise Manager 12c

    - by Anand Akela
    Following Oracle’s grand unveiling of Oracle Enterprise Manager 12c at Oracle OpenWorld 2011 in San Francisco, Oracle Japan just completed their launch for the product. Leng Tan, Oracle VP of Products, delivered the keynote with collaboration from a number of key partners in the region. From left to right: Leng Tan, VP of Products, Oracle; Shinyashiki-san, Assistant General Manager, NEC; Fuketa-san, General Manager, HITACHI; Fujii-san, General Manager, Fujitsu; Misawa-san, VP of Alliances, Oracle Japan NEC, Hitachi and Fujitsu have been among Oracle’s most active partners in the Japan region. They have received key awards from Oracle Japan for their efforts. NEC received the partner of the year award for 2010 and 2011. Hitachi received the partner of the year award for Oracle Enterprise Manager in 2011. Fujitsu received awards in the areas of Database and Oracle Exadata in 2011. All three partners were active participants in Oracle Enterprise Manager 12c beta program. According to Hirai-san, the technical lead at the event, there were over 200 attendees. “The event was so well-attended; there was no room to stand.” Said Hirai-san. Hirai-san demonstrating Oracle Enterprise Manager 12c at the Oracle Japan launch Here’s the highlight of the presentations made by the Oracle partners during this launch. NEC has developed an Oracle Enterprise Manager Plug-in for iStorage (NEC SAN Storage product). Additionally, NEC’s WebSAM Invariant Analyzer management tool is now capable of integrating with Oracle Enterprise Manager HITACHI demonstrated monitoring capabilities for Oracle Exadata through Oracle Enterprise Manager in their JP1 system management tool Fujitsu’s Oracle Enterprise Manager 10g adapter for their SystemWalker tool has now been enhanced to work with Oracle Enterprise Manager 12c. Following a very successful launch in Japan, Oracle’s Total Cloud Control road show and additional Oracle Enterprise Manager 12c launches continue in the EMEA and Asia Pacific regions. This week Sushil Kumar, VP of Product Strategy and Business Development is scheduled to deliver the keynotes at several cities in India. Also this week, Richard Sarwal, SVP of Products, is scheduled to deliver a keynote at the DOAG conference in Nuremburg, Germany. Richard is also delivering the Oracle Enterprise Manger 12c launch event keynote in Paris on November 18th. Check out our event schedule for Oracle Enterprise Manager 12c events across the globe! For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter   Facebook YouTube Linkedin

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  • The softer side of BPM

    - by [email protected]
    BPM and RTD are great complementary technologies that together provide a much higher benefit than each of them separately. BPM covers the need for automating processes, making sure that there is uniformity, that rules and regulations are complied with and that the process runs smoothly and quickly processes the units flowing through it. By nature, this automation and unification can lead to a stricter, less flexible process. To avoid this problem it is common to encounter process definition that include multiple conditional branches and human input to help direct processing in the direction that best applies to the current situation. This is where RTD comes into play. The selection of branches and conditions and the optimization of decisions is better left in the hands of a system that can measure the results of its decisions in a closed loop fashion and make decisions based on the empirical knowledge accumulated through observing the running of the process.When designing a business process there are key places in which it may be beneficial to introduce RTD decisions. These are:Thresholds - whenever a threshold is used to determine the processing of a unit, there may be an opportunity to make the threshold "softer" by introducing an RTD decision based on predicted results. For example an insurance company process may have a total claim threshold to initiate an investigation. Instead of having that threshold, RTD could be used to help determine what claims to investigate based on the likelihood they are fraudulent, cost of investigation and effect on processing time.Human decisions - sometimes a process will let the human participants make decisions of flow. For example, a call center process may leave the escalation decision to the agent. While this has flexibility, it may produce undesired results and asymetry in customer treatment that is not based on objective functions but subjective reasoning by the agent. Instead, an RTD decision may be introduced to recommend escalation or other kinds of treatments.Content Selection - a process may include the use of messaging with customers. The selection of the most appropriate message to the customer given the content can be optimized with RTD.A/B Testing - a process may have optional paths for which it is not clear what populations they work better for. Rather than making the arbitrary selection or selection by committee of the option deeped the best, RTD can be introduced to dynamically determine the best path for each unit.In summary, RTD can be used to make BPM based process automation more dynamic and adaptable to the different situations encountered in processing. Effectively making the automation softer, less rigid in its processing.

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  • SQL SERVER – DMV – sys.dm_exec_query_optimizer_info – Statistics of Optimizer

    - by pinaldave
    Incredibly, SQL Server has so much information to share with us. Every single day, I am amazed with this SQL Server technology. Sometimes I find several interesting information by just querying few of the DMV. And when I present this info in front of my client during performance tuning consultancy, they are surprised with my findings. Today, I am going to share one of the hidden gems of DMV with you, the one which I frequently use to understand what’s going on under the hood of SQL Server. SQL Server keeps the record of most of the operations of the Query Optimizer. We can learn many interesting details about the optimizer which can be utilized to improve the performance of server. SELECT * FROM sys.dm_exec_query_optimizer_info WHERE counter IN ('optimizations', 'elapsed time','final cost', 'insert stmt','delete stmt','update stmt', 'merge stmt','contains subquery','tables', 'hints','order hint','join hint', 'view reference','remote query','maximum DOP', 'maximum recursion level','indexed views loaded', 'indexed views matched','indexed views used', 'indexed views updated','dynamic cursor request', 'fast forward cursor request') All occurrence values are cumulative and are set to 0 at system restart. All values for value fields are set to NULL at system restart. I have removed a few of the internal counters from the script above, and kept only documented details. Let us check the result of the above query. As you can see, there is so much vital information that is revealed in above query. I can easily say so many things about how many times Optimizer was triggered and what the average time taken by it to optimize my queries was. Additionally, I can also determine how many times update, insert or delete statements were optimized. I was able to quickly figure out that my client was overusing the Query Hints using this dynamic management view. If you have been reading my blog, I am sure you are aware of my series related to SQL Server Views SQL SERVER – The Limitations of the Views – Eleven and more…. With this, I can take a quick look and figure out how many times Views were used in various solutions within the query. Moreover, you can easily know what fraction of the optimizations has been involved in tuning server. For example, the following query would tell me, in total optimizations, what the fraction of time View was “reference“. As this View also includes system Views and DMVs, the number is a bit higher on my machine. SELECT (SELECT CAST (occurrence AS FLOAT) FROM sys.dm_exec_query_optimizer_info WHERE counter = 'view reference') / (SELECT CAST (occurrence AS FLOAT) FROM sys.dm_exec_query_optimizer_info WHERE counter = 'optimizations') AS ViewReferencedFraction Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL DMV, SQL Optimization, SQL Performance, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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  • 3 Day Level 400 SQL Tuning Workshop 15 March in London, early bird and referral offer

    - by sqlworkshops
    I want to inform you that we have organized the "3 Day Level 400 Microsoft SQL Server 2008 and SQL Server 2005 Performance Monitoring & Tuning Hands-on Workshop" in London, United Kingdom during March 15-17, 2011.This is a truly level 400 hands-on workshop and you can find the Agenda, Prerequisite, Goal of the Workshop and Registration information at www.sqlworkshops.com/ruk. Charges are GBP 1800 (VAT excl.). Early bird discount of GBP 125 until 18 February. We are also introducing a new referral plan. If you refer someone who participates in the workshop you will receive an Amazon gift voucher for GBP 125.Feedback from one of the participants who attended our November London workshop:Andrew, Senior SQL Server DBA from UBS, UK, www.ubs.com, November 26, 2010:Rating: In a scale of 1 to 5 please rate each item below (1=Poor & 5=Excellent) Overall I was satisfied with the workshop 5 Instructor maintained the focus of the course 5 Mix of theory and practice was appropriate 5 Instructor answered the questions asked 5 The training facility met the requirement 5 How confident are you with SQL Server 2008 performance tuning 5 Additional comments from Andrew: The course was expertly delivered and backed up with practical examples. At the end of the course I felt my knowledge of SQL Server had been greatly enhanced and was eager to share with my colleagues. I felt there was one prerequisite missing from the course description, an open mind since the course changed some of my core product beliefs. For Additional workshop feedbacks refer to: www.sqlworkshops.com/feedbacks.I will be delivering the Level 300-400 1 Day Microsoft SQL Server 2008 Performance Monitoring and Tuning Seminar at Istanbul and Ankara, Turkey during March. This event is organized by Microsoft Turkey, let me know if you are in Turkey and would like to attend.During September 2010 I delivered this Level 300-400 1 Day Microsoft SQL Server 2008 Performance Monitoring and Tuning Seminar in Zurich, Switzerland organized by Microsoft Switzerland and the feedback was 4.85 out of 5, there were about 100 participants. During November 2010 when I delivered seminar in Lisbon, Portugal organized by Microsoft Portugal, the feedback was 8.30 out of 9, there were 130 participants.Our Mission: Empower customers to fully realize the Performance potential of Microsoft SQL Server without increasing the total cost of ownership (TCO) and achieve high customer satisfaction in every consulting engagement and workshop delivery.Our Business Plan: Provide useful content in webcasts, articles and seminars to get visibility for consulting engagements and workshop delivery opportunity. Help us by forwarding this email to your SQL Server friends and colleagues.Looking forwardR Meyyappan & Team @ www.SQLWorkshops.comLinkedIn: http://at.linkedin.com/in/rmeyyappan

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  • When Less is More

    - by aditya.agarkar
    How do you reconcile the fact that while the overall warehouse volume is down you still need more workers in the warehouse to ship all the orders? A WMS customer recently pointed out this seemingly perplexing fact in a customer conference. So what is going on? Didn't we tell you before that for a warehouse the customer is really the "king"? In this case customers are merely responding to a low overall low demand and uncertainty. They do not want to hold down inventory and one of the ways to do that is by decreasing the order size and ordering more frequently. Overall impact to the warehouse? Two words: "More work!!" This is not all. Smaller order sizes also mean challenges from a transportation perspective including a rise in costlier parcel or LTL shipments instead of cheaper TL shipments. Here is a hypothetical scenario where a customer reduces the order size by 10% and increases the order frequency by 10%. As you can see in the following table, the overall volume declines by 1% but the warehouse has to ship roughly 10% more lines. Order Frequency (Line Count)Order Size (Units)Total VolumeChange (%)10010010,000 -110909,900-1% If you want to see how "Less is More" in graphical terms, this is how it appears: Even though the volume is down, there is going to be more work in the warehouse in terms of number of lines shipped. The operators need to pick more discrete orders, pack them into more shipping containers and ship more deliveries. What do you do differently if you are facing this situation?In this case here are some obvious steps to take:Uno: Change your pick methods. If you are used to doing order picks, it needs to go out the door. You need to evaluate batch picking and grouping techniques. Go for cluster picking, go for zone picking, pick and pass...anything that improves your picker productivity. More than anything, cluster picking works like a charm and above all, its simple and very effective. Dos: Are you minimize "touch" points in your pick process? Consider doing one step pick, pack and confirm i.e. pick and pack stuff directly into shipping cartons. Done correctly the container will not require any more "touch" points all the way to the trailer loading. Use cartonization!Tres: Are the being picked from an optimized pick face? Are the items slotted correctly? This needs to be looked into. Consider automated "pull" or "push" replenishment into your pick face and also make sure that high demand items are occupying the golden zones.  Cuatro: Are you tracking labor productivity? If not there needs to be a concerted push for having labor standards in place. Hope you found these ideas useful.

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  • Build Open JDK 7 on Mac OSX (TOTD #172)

    - by arungupta
    The complete requirements, pre-requisites, and steps to build OpenJDK 7 port on Mac OSX are described here. The steps are very clearly explained and here are the exact ones I followed on my MacBook Pro 10.7.2: Confirm the version of pre-installed Java as: > java -versionjava version "1.6.0_26"Java(TM) SE Runtime Environment (build 1.6.0_26-b03-383-11A511c)Java HotSpot(TM) 64-Bit Server VM (build 20.1-b02-383, mixed mode) Download and install Mercurial from mercurial.berkwood.com (zip bundle for 10.7 is here). It gets installed in the /usr/local/bin directory. Get the source code as (commands highlighted in bold): hg clone http://hg.openjdk.java.net/macosx-port/macosx-port destination directory: macosx-port requesting all changes adding changesets adding manifests adding file changes added 437 changesets with 364 changes to 33 files updating to branch default 31 files updated, 0 files merged, 0 files removed, 0 files unresolved cd macosx-port chmod 7555 get_source.sh ./get_source.sh # Repos:  corba jaxp jaxws langtools jdk hotspot Starting on corba Starting on jaxp Starting on jaxws Starting on langtools Starting on jdk Starting on hotspot # hg clone http://hg.openjdk.java.net/macosx-port/macosx-port/corba corba requesting all changes adding changesets adding manifests adding file changes added 396 changesets with 3275 changes to 1379 files . . . # exit code 0 # cd ./corba && hg pull -u pulling from http://hg.openjdk.java.net/macosx-port/macosx-port/corba searching for changes no changes found # exit code 0 # cd ./jaxp && hg pull -u pulling from http://hg.openjdk.java.net/macosx-port/macosx-port/jaxp searching for changes no changes found # exit code 0 Install Xcode from the App Store. Include /Developer/usr/bin in PATH. Note: JDK 1.6.0_26 ame pre-installed on my laptop and I installed Xode after that. The compilation went fine and there was no need to re-install the Java for Mac OS X as mentioned in the original steps. Build the code as: make ALLOW_DOWNLOADS=true SA_APPLE_BOOT_JAVA=true ALWAYS_PASS_TEST_GAMMA=true ALT_BOOTDIR=`/usr/libexec/java_home -v 1.6` HOTSPOT_BUILD_JOBS=`sysctl -n hw.ncpu` The final output is shown as: >>>Finished making images @ Sat Nov 19 00:59:04 WET 2011 ... >>>Finished making images @ Sat Nov 19 00:59:04 WET 2011 ...############################################################################# Leaving jdk for target(s) sanity all docs images ################################################################################## Build time 00:17:42 jdk for target(s) sanity all docs images ############################################################################### Build times ##########Target all_product_buildStart 2011-11-19 00:32:40End 2011-11-19 00:59:0400:01:46 corba00:04:07 hotspot00:00:51 jaxp00:01:21 jaxws00:17:42 jdk00:00:37 langtools00:26:24 TOTAL######################### Change the directory and verify the version: >cd build/macosx-universal/j2sdk-image/1.7.0.jdk/Contents/Home/bin >./java -version openjdk version "1.7.0-internal" OpenJDK Runtime Environment (build 1.7.0-internal-arungup_2011_11_19_00_32-b00) OpenJDK 64-Bit Server VM (build 21.0-b17, mixed mode) Now go fix some bugs, file new bugs, or discuss at the macosx-port-dev mailing list.

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  • SQLAuthority News – Presented at Bangalore DevCon August 4, 2012

    - by pinaldave
    Bangalore Devcon 2012 was a great fun. Earlier this month I was fortunate to be invited to present at Dev Con. The event was very well planned and had excellent response. There were more than 140 attendees at any time in the sessions. There were two tracks and both tracks were running parallel to each other in the Microsoft Bangalore building. The venue is fantastic and the enthusiasm of the community is impeccable. We had a total of 12 sessions during the day. I had decided to attend each session if I can. We have so many fantastic speakers and I did not want to miss any of the sessions. As sessions were running parallel, I attended every session for 30 minutes and switched to another session. I had fun doing this experiment as tit gave me a good idea about every session. I presented personally on the session of SQL Tips and Tricks for Web Developer. DBA is a very common word and every time when we say SQL Server – lots of people think of DBA in their mind, however, SQL Server is used by many developers as well. In this session I tried to cover a few of the simple concepts where developers must pay special attention while writing T-SQL code. Sometimes a very small mistake can be very fatal on performance in the future. Here are few of the photos of the event. Btw, the two sessions which clearly stand out were Vinod Kumar‘s session on Leadership and Lohith‘s session on Visual Studio Tips and Tricks. Additional Read: Following are the blog posts by community on the Bangalore DevCon Experience. I encourage you to read them all and leave a comment which one you liked the most. http://abhishekbhat.wordpress.com/2012/08/07/devcon-2012-experience/ http://praveenprajapati.wordpress.com/2012/08/07/devcon-2012-part-2/ http://tomsblogsspot.blogspot.in/2012/08/devcon-2012.html?view=classic https://manasdash.wordpress.com/2012/08/06/devcon-2012-by-bdotnet-4th-august-2012/ http://www.jagan-bhathri.com/2012/08/bangalore-developer-conference-2012-by.html Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL, Technology

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  • Have you really fixed that problem?

    - by DavidWimbush
    The day before yesterday I saw our main live server's CPU go up to constantly 100% with just the occasional short drop to a lower level. The exact opposite of what you'd want to see. We're log shipping every 15 minutes and part of that involves calling WinRAR to compress the log backups before copying them over. (We're on SQL2005 so there's no native compression and we have bandwidth issues with the connection to our remote site.) I realised the log shipping jobs were taking about 10 minutes and that most of that was spent shipping a 'live' reporting database that is completely rebuilt every 20 minutes. (I'm just trying to keep this stuff alive until I can improve it.) We can rebuild this database in minutes if we have to fail over so I disabled log shipping of that database. The log shipping went down to less than 2 minutes and I went off to the SQL Social evening in London feeling quite pleased with myself. It was a great evening - fun, educational and thought-provoking. Thanks to Simon Sabin & co for laying that on, and thanks too to the guests for making the effort when they must have been pretty worn out after doing DevWeek all day first. The next morning I came down to earth with a bump: CPU still at 100%. WTF? I looked in the activity monitor but it was confusing because some sessions have been running for a long time so it's not a good guide what's using the CPU now. I tried the standard reports showing queries by CPU (average and total) but they only show the top 10 so they just show my big overnight archiving and data cleaning stuff. But the Profiler showed it was four queries used by our new website usage tracking system. Four simple indexes later the CPU was back where it should be: about 20% with occasional short spikes. So the moral is: even when you're convinced you've found the cause and fixed the problem, you HAVE to go back and confirm that the problem has gone. And, yes, I have checked the CPU again today and it's still looking sweet.

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  • Skechers Leverages Oracle Applications, Business Intelligence and On Demand Offerings to Drive Long-Term Growth

    - by user801960
    This month Oracle Retail in the USA announced that Skechers - a world leading lifestyle footwear retailer - would be adopting several Oracle Retail products as part of their global growth strategy and to maximise business efficiency.  While based primarily in the USA, Skechers is a respected retailer across the world and has been an Oracle customer since 1997.  The key information about the announcement is below.  To find out more about Skechers visit their website: http://www.skechers.com/  Skechers U.S.A. Inc., an award-winning global leader in the lifestyle footwear industry, has upgraded and expanded its Oracle® Applications investment, implemented Oracle Database and moved to Oracle On Demand, Oracle’s premier cloud service to support rapid growth across its retail and wholesale channels. The new business information systems are part of a larger initiative for the billion-dollar-plus footwear company to fuel growth, reduce total cost of ownership and enable the business to respond faster to market opportunities. With more than 3,000 styles of shoes to design, develop and market, Skechers upgraded to Oracle’s PeopleSoft Enterprise Financial Management and PeopleSoft Supply Chain Management to increase operational efficiencies and improve controls by establishing an integrated, industry-specific platform. An Oracle customer since 1997, Skechers implemented PeopleSoft Enterprise Real Estate Management to meet the rapid growth of its retail stores worldwide. The company is the first customer to go live on the Real Estate Management module and worked closely with Oracle to provide development insight. Skechers also implemented Oracle Fusion Governance, Risk, and Compliance applications. This deployment enabled the company to leverage its existing corporate governance and compliance efforts throughout the global enterprise and more effectively manage the audit processes across multiple business units, processes and systems while reducing audit costs. Next, Skechers leveraged Oracle Financial Analytics, a pre-built Oracle Business Intelligence Application and PeopleSoft Enterprise Project Costing and PeopleSoft Enterprise Contracts to develop a custom Royalty Management dashboard, providing managers with better financial visibility to the company’s licensing contracts. The company switched to Oracle Database and moved database hosting and management to Oracle On Demand to reduce maintenance, implementation and system administration costs. As a result, Skechers is also achieving a better response time and is delivering a higher level of 24x7 support. OSI Consulting, a Platinum partner in Oracle PartnerNetwork (OPN), provided implementation and integration services to Skechers.   To view the full announcement please click here

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  • Truly understand the threshold for document set in document library in SharePoint

    - by ybbest
    Recently, I am working on an issue with threshold. The problem is that when the user navigates to a view of the document library, it displays the error message “list view threshold is exceeded”. However, in the view, it has no data. The list view threshold limit is 5000 by default for the non-admin user. This limit is not the number of items returned by your query; it is the total number of items the database needs to read to calculate the returned result set. So although the view does not return any result but to calculate the result (no data to show), it needs to access more than 5000 items in the database. To fix the issue, you need to create an index for the column that you use in the filter for the view. Let’s look at the problem in details. You can download a solution to replicate this issue here. 1. Go to Central Admin ==> Web Application Management ==>General Settings==> Click on Resource Throttling 2. Change the list view threshold in web application from 5000 to 2000 so that I can show the problem without loading more than 5000 items into the list. FROM TO 3. Go to the page that displays the approved view of the Loan application document set. It displays the message as shown below although I do not have any data returned for this view. 4. To get around this, you need to create an index column. Go to list settings and click on the Index columns. 5. Click on the “Create a new index” link. 6. Select the LoanStatus field as I use this filed as the filter to create the view. 7. After the index is created now I can access the approved view, as you can see it does not return any data. Notes: List View Threshold: Specify the maximum number of items that a database operation can involve at one time. Operations that exceed this limit are prohibited. References: SharePoint lists V: Techniques for managing large lists Manage large SharePoint lists for better performance http://blogs.technet.com/b/speschka/archive/2009/10/27/working-with-large-lists-in-sharepoint-2010-list-throttling.aspx

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  • Friday Fun: Snow Crusher

    - by Asian Angel
    It has probably been a long week whether you have already returned to work or are finishing up the last of your vacation time. If you are in need of some stress relief, then we have we the perfect game for you. This week you get to be totally fiendish and use a monster size snowball to destroy as many cars as possible at the local snow lodge. Snow Crusher The object of the game is simple…create as large of a monster snowball as you can and then send it down over the side of the mountain to destroy the cars at the snow lodge. You can choose from three different sizes of monster snowballs to create. We chose the “Snowflake Size” for our reign of destruction. Once you have chosen a monster snowball size, all that is left to do is select the control method that works best for you. As soon as you select the control method, your monster snowball creation will automatically begin. Keep in mind that the faster your snowball goes the harder it can become to steer if you make sudden movements… At the top you can watch your progress towards the drop-off point and the green boxes highlighted at the bottom indicate how large of an item (such as trees or boulders) your snowball can roll over and add to the total mass. Snowball speed is shown in the lower right corner. Time to roll! As soon as the first green box is lit up you can start adding small trees to your snowball’s mass. You will want to avoid larger items as you go because they will penalize your score, slow you down, and reduce the size of your snowball! Halfway to the drop-off point and our snowball is now able to grab up larger trees. If you have not hit any large items along the way, your snowball will definitely be moving along at a good rate by now. When you reach the end of the mass building area, your snowball will pop out into the open and get ready to drop off over the side of the mountain. Go snowball go! Yes! Thirteen cars crushed and ready for the scrap yard… If the “Snowflake Size” snowball can do this, just think what the “Avalanche Size” can do with three minutes of time to build up mass! Have fun with those monster snowballs! Play Snow Crusher Latest Features How-To Geek ETC The 20 Best How-To Geek Linux Articles of 2010 The 50 Best How-To Geek Windows Articles of 2010 The 20 Best How-To Geek Explainer Topics for 2010 How to Disable Caps Lock Key in Windows 7 or Vista How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Classic Super Mario Brothers Theme for Chrome and Iron Experimental Firefox Builds Put Tabs on the Title Bar (Available for Download) Android Trojan Found in the Wild Chaos, Panic, and Disorder Wallpaper Enjoy Christmas Beyond the Holiday with Christmas Eve Crisis Parrotfish Extends the Number of Services Accessible in Twitter Previews

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  • TSAM 11gR1

    - by todd.little
    The Tuxedo System and Application Monitor (TSAM) 11gR1 release provides powerful new application monitoring capabilities, as well as significant improvements in ease of use. The first thing users will notice is the completely redesigned user interface in the TSAM console. Based on Oracle ADF, the console is much easier to navigate, provides a Web 2.0 style interface with dynamically updating panels, and a look and feel familiar to those that have used Oracle Enterprise Manager. Monitoring data can be viewed in both tabular and graphical form and exported to Excel for further analysis. A number of new metrics are collected and displayed in this release. Call path monitoring now displays CPU time, message size, total transport time, and client address giving even more end-to-end information about a specific Tuxedo request. As well the call path display has been completely revamped to make it much easier to see the branches of the call path. The call pattern display now provides statistics on successful vs failed calls, system and application failures, and end-to-end average elapsed time. Service monitoring now displays minimum and maximum message size, CPU usage, and client address. System server monitoring now includes monitoring the SALT gateway servers to provide detailed performance metrics about those servers. Perhaps the most significant new feature is the consolidation of alert definitions and policy management. In previous versions of TSAM, some alerts were defined and checked on the monitored systems while others were defined and checked in the console. Policy management could be performed on both the monitored node via environment variable or command, as well as from the console. Now all alert definitions and policy definitions are only made using the console. For alerts this means that regardless of where the alert is evaluated it is defined in one and only one place. Thus the plug-in alert mechanism of previous releases can now be managed using the TSAM console, making SLA alert definition much easier and cleaner. Finally there is support in TSAM for monitoring rehosted mainframe applications. The newly announced Oracle Tuxedo Application Runtime for CICS and Batch can be monitored in the TSAM console using traditional mainframe views of the application such as regions. Look for a future blog entry with more details on this as well as some entries providing a glimpse of the console. TSAM gives users a single point for monitoring the performance of all of their Tuxedo applications.

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  • You do not need a separate SQL Server license for a Standby or Passive server - this Microsoft White Paper explains all

    - by tonyrogerson
    If you were in any doubt at all that you need to license Standby / Passive Failover servers then the White Paper “Do Not Pay Too Much for Your Database Licensing” will settle those doubts. I’ve had debate before people thinking you can only have a single instance as a standby machine, that’s just wrong; it would mean you could have a scenario where you had a 2 node active/passive cluster with database mirroring and log shipping (a total of 4 SQL Server instances) – in that set up you only need to buy one physical license so long as the standby nodes have the same or less physical processors (cores are irrelevant). So next time your supplier suggests you need a license for your standby box tell them you don’t and educate them by pointing them to the white paper. For clarity I’ve copied the extract below from the White Paper. Extract from “Do Not Pay Too Much for Your Database Licensing” Standby Server Customers often implement standby server to make sure the application continues to function in case primary server fails. Standby server continuously receives updates from the primary server and will take over the role of primary server in case of failure in the primary server. Following are comparisons of how each vendor supports standby server licensing. SQL Server Customers does not need to license standby (or passive) server provided that the number of processors in the standby server is equal or less than those in the active server. Oracle DB Oracle requires customer to fully license both active and standby servers even though the standby server is essentially idle most of the time. IBM DB2 IBM licensing on standby server is quite complicated and is different for every editions of DB2. For Enterprise Edition, a minimum of 100 PVUs or 25 Authorized User is needed to license standby server.   The following graph compares prices based on a database application with two processors (dual-core) and 25 users with one standby server. [chart snipped]  Note   All prices are based on newest Intel Xeon Nehalem processor database pricing for purchases within the United States and are in United States dollars. Pricing is based on information available on vendor Web sites for Enterprise Edition. Microsoft SQL Server Enterprise Edition 25 users (CALs) x $164 / CAL + $8,592 / Server = $12,692 (no need to license standby server) Oracle Enterprise Edition (base license without options) Named User Plus minimum (25 Named Users Plus per Core) = 25 x 2 = 50 Named Users Plus x $950 / Named Users Plus x 2 servers = $95,000 IBM DB2 Enterprise Edition (base license without feature pack) Need to purchase 125 Authorized User (400 PVUs/100 PVUs = 4 X 25 = 100 Authorized User + 25 Authorized Users for standby server) = 125 Authorized Users x $1,040 / Authorized Users = $130,000  

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  • SQL SERVER – Inviting Ideas for SQL in Sixty Seconds – 12/12/12

    - by pinaldave
    Today is 12/12/12 – I am not sure when will I write this kind of date again – maybe never. This opportunity comes once in a lifetime when we have the same date, month and year all have same digit. December 12th is one of the most fantastic day in my personal life. Four years ago, this day I got married to my wife – Nupur Dave.  Here are photos of our wedding (Dec 12, 2008). Here is a very interesting photo of myself earlier this year. It is not photoshoped or modified photo. The only modification I have done here is to add arrow and speech bubble. Every Wednesday I tried to put one SQL in Sixty Seconds Video. The journey has been fantastic and so far I have put a total of 35 SQL in Sixty Seconds Video. The goal of the video is to learn something in 1 minute. In our daily life we are all very busy and hardly have time for anything. No matter how much we are busy – we all have one minute of time. Sometime we wait for a minute in elevators, at the escalator, at a coffee shop, or just waiting for our phone reboot. Today is a fantastic day – 12/12/12. Let me invite all of you submits SQL in Sixty Seconds idea. If I like your idea and create a sixty second video over it – you will win surprise learning material from me. There are two very simple rules of the contest: - I should have not have already recorded the tip. The tip should be descriptive. Do not just suggest to cover “Performance Tuning” or “How to Create Index” or “More of reporting services”. The tip should have around 100 words of description explaining SQL Tip. The contest is open forever. The winner will be announced whenever I use the tip to convert to video. If I use your tip, I will for sure mention in the blog post that it is inspired from your suggestion. Meanwhile, do not forget to subscribe YouTube Channel. Here are my latest three videos from SQL in Sixty Seconds. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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  • Gawker Passwords

    - by Nick Harrison
    There has been much news about the hack of the Gawker web sites. There has even been an analysis of the common passwords found. This list is embarrassing in many ways. The most common password was "123456". The second most common password was "password". Much has also been written providing advice on how to create good passwords. This article provides some interesting advice, none of which should be taken. Anyone reading my blog, probably already knows the importance of strong passwords, so I am not going to reiterate the reasons here. My target audience is more the folks defining password complexity requirements. A user cannot come up with a strong password, if we have complexity requirements that don't make sense. With that in mind, here are a few guidelines:  Long Passwords Insist on long passwords. In some cases, you may need to change to allow a long password. I have seen many places that cap passwords at 8 characters. Passwords need to be at least 8 characters minimal. Consider how much stronger the passwords would be if you double the length. Passwords that are 15-20 characters will be that much harder to crack. There is no need to have limit passwords to 8 characters. Don't Require Special Characters Many complexity rules will require that your password include a capital letter, a lower case letter, a number, and one of the "special" characters, the shits above the number keys. The problem with such rules is that the resulting passwords are harder to remember. It also means that you will have a smaller set of characters in the resulting passwords. If you must include one of the 9 digits and one of the 9 "special" characters, then you have dramatically reduced the character set that will make up the final password. Two characters will be one of 10 possible values instead of one of 70. Two additional characters will be one of 26 possible characters instead of a 70 character potential character set. If you limit passwords to 8 characters, you are left with only 7 characters having the full set of 70 potential values. With these character restrictions in place, there are 1.6 x1012 possible passwords. Without these special character restrictions, but allowing numbers and special characters, you get a total of 5.76x1014 possible passwords. Even if you only allowed upper and lower case characters, you will still have 2.18X1014 passwords. You can do the math any number of ways, requiring special characters will always weaken passwords. Now imagine the number of passwords when you require more than 8 characters.  If you are responsible for defining complexity rules, I urge you to take these guidelines into account. What other guidelines do you follow?

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  • Silverlight Cream for April 27, 2010 -- #849

    - by Dave Campbell
    In this Issue: Mike Snow, Kunal Chowdhury, Giorgetti Alessandro, Alexander Strauss, Corey Schuman, Kirupa, John Papa, Miro Miroslavov, Michael Washington, and Jeremy Likness. Shoutouts: Erik Mork and crew have posted their latest This Week In Silverlight April 23 2010 The Silverlight Team announced Microsoft releases Silverlight-powered Windows Intune beta Jesse Liberty has posted his UK and Ireland Slides and Links The Expression Blend and Design Blog reports a Minor Update to The Expression Blend 4 Release Candidate From SilverlightCream.com: Silverlight Tip of the Day #6 – Toast Notifications Mike Snow has Tip #6 up today and it's about Toast notifications in OOB apps: Restrictions, creation, showing, and the code. Silverlight Tutorials Chapter 2: Introduction to Silverlight Application Development Part 2 of Kunal Chowdhury's Introductory tutorial set is up ... he's covering how to create a Silverlight project, what's contained in it, and creating a User Control. Silverlight, M-V-VM ... and IoC - part 3 Giorgetti Alessandro has part 3 of his Silverlight, IOC, and MVVM series up... this one with an example using the code discussed previously. The project is on CodePlex, and he's not done with the series. Application Partitioning with MEF, Silverlight and Windows Azure – Part I Alexander Strauss is discussing Silverlight and MEF for loosely-coupled and partitioned apps. He's also using Azure in this discussion. geekSpeak Recording - Five Key Developer Features in Expression Blend with Corey Schuman Check out the latest geekSpeak on Channel 9 where Corey Schuman talks about the 5 key Developer Features in Expression Blend that will improve your productivity. Using the ChangePropertyAction Kirupa is discussing and demonstrating ChangePropertyAction. Check out the demo near the top of the post, then read how to do it, and download the source. 3 Free Silverlight Demos John Papa blogged about the 2 demos (with source) that have been updated to SL4, and a new one all by Microsoft Luminaries Karen Corby, Adam Kinney, Mark Rideout, Jesse Bishop, and John Papa: "ScrapBook", "HTML and Video Puzzle", and "Rich Notepad". Floating Visual Elements I like Miro Miroslavov's comment: "every Silverlight application “must” have some objects floating around in a quite 3D manner" :) ... well they do that on the CompletIT site, and this is part 2 of their explanation of how all that goodness works. MVVM – A Total Design Change Of Your Application With No Code With some Blend goodness, Michael Washington completely reorganizes the UI of an MVVM application without touching any code ... project included MVVM with Transaction and View Locator Example Jeremy Likness responded to reader requests and has an example up, with explanation, of marrying his last two posts: transactions with MVVM and View Model Locator. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Computer Visionaries 2014 Kinect Hackathon

    - by T
    Originally posted on: http://geekswithblogs.net/tburger/archive/2014/08/08/computer-visionaries-2014-kinect-hackathon.aspxA big thank you to Computer Vision Dallas and Microsoft for putting together the Computer Visionaries 2014 Kinect Hackathon that took place July 18th and 19th 2014.  Our team had a great time and learned a lot from the Kinect MVP's and Microsoft team.  The Dallas Entrepreneur Center was a fantastic venue. In total, 114 people showed up to form 15 teams. Burger ITS & Friends team members with Ben Lower:  Shawn Weisfeld, Teresa Burger, Robert Burger, Harold Pulcher, Taylor Woolley, Cori Drew (not pictured), and Katlyn Drew (not pictured) We arrived Friday after a long day of work/driving.  Originally, our idea was to make a learning game for kids.  It was intended to be multi-simultaneous players dragging and dropping tiles into a canvas area for kids around 5 years old. We quickly learned that we were limited to two simultaneous players. After working on the game for the rest of the evening and into the next morning we decided that a fast multi-player game with hand gestures was not going to happen without going beyond what was provided with the API. If we were going to have something to show, it was time to switch gears. The next idea on the table was the Photo Anywhere Kiosk. The user can use voice and hand gestures to pick a place they would like to be.  After the user says a place (or anything they want) and then the word "search", the app uses Bing to display a bunch of images for him/her to choose from. With the use of hand gesture (grab and slide to move back and forth and push/pull to select an image) the user can get the perfect image to pose with. I couldn't get a snippet with the hand but when a the app is in use, a hand shows up to cue the user to use their hand to control it's movement. Once they chose an image, we use the Kinect background removal feature to super impose the user on that image. When they are in the perfect position, they say "save" to save the image. Currently, the image is saved in the images folder on the users account but there are many possibilities such as emailing it, posting to social media, etc.. The competition was great and we were honored to be recognized for third place. Other related posts: http://jasongfox.com/computer-visionaries-2014-incredible-success/ A couple of us are continuing to work on the kid's game and are going to make it a Windows 8 multi-player game without Kinect functionality. Stay tuned for more updates.

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  • How to speed up this simple mysql query?

    - by Jim Thio
    The query is simple: SELECT TB.ID, TB.Latitude, TB.Longitude, 111151.29341326*SQRT(pow(-6.185-TB.Latitude,2)+pow(106.773-TB.Longitude,2)*cos(-6.185*0.017453292519943)*cos(TB.Latitude*0.017453292519943)) AS Distance FROM `tablebusiness` AS TB WHERE -6.2767668133836 < TB.Latitude AND TB.Latitude < -6.0932331866164 AND FoursquarePeopleCount >5 AND 106.68123318662 < TB.Longitude AND TB.Longitude <106.86476681338 ORDER BY Distance See, we just look at all business within a rectangle. 1.6 million rows. Within that small rectangle there are only 67,565 businesses. The structure of the table is 1 ID varchar(250) utf8_unicode_ci No None Change Change Drop Drop More Show more actions 2 Email varchar(400) utf8_unicode_ci Yes NULL Change Change Drop Drop More Show more actions 3 InBuildingAddress varchar(400) utf8_unicode_ci Yes NULL Change Change Drop Drop More Show more actions 4 Price int(10) Yes NULL Change Change Drop Drop More Show more actions 5 Street varchar(400) utf8_unicode_ci Yes NULL Change Change Drop Drop More Show more actions 6 Title varchar(400) utf8_unicode_ci Yes NULL Change Change Drop Drop More Show more actions 7 Website varchar(400) utf8_unicode_ci Yes NULL Change Change Drop Drop More Show more actions 8 Zip varchar(400) utf8_unicode_ci Yes NULL Change Change Drop Drop More Show more actions 9 Rating Star double Yes NULL Change Change Drop Drop More Show more actions 10 Rating Weight double Yes NULL Change Change Drop Drop More Show more actions 11 Latitude double Yes NULL Change Change Drop Drop More Show more actions 12 Longitude double Yes NULL Change Change Drop Drop More Show more actions 13 Building varchar(200) utf8_unicode_ci Yes NULL Change Change Drop Drop More Show more actions 14 City varchar(100) utf8_unicode_ci No None Change Change Drop Drop More Show more actions 15 OpeningHour varchar(400) utf8_unicode_ci Yes NULL Change Change Drop Drop More Show more actions 16 TimeStamp timestamp on update CURRENT_TIMESTAMP No CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP Change Change Drop Drop More Show more actions 17 CountViews int(11) Yes NULL Change Change Drop Drop More Show more actions The indexes are: Edit Edit Drop Drop PRIMARY BTREE Yes No ID 1965990 A Edit Edit Drop Drop City BTREE No No City 131066 A Edit Edit Drop Drop Building BTREE No No Building 21 A YES Edit Edit Drop Drop OpeningHour BTREE No No OpeningHour (255) 21 A YES Edit Edit Drop Drop Email BTREE No No Email (255) 21 A YES Edit Edit Drop Drop InBuildingAddress BTREE No No InBuildingAddress (255) 21 A YES Edit Edit Drop Drop Price BTREE No No Price 21 A YES Edit Edit Drop Drop Street BTREE No No Street (255) 982995 A YES Edit Edit Drop Drop Title BTREE No No Title (255) 1965990 A YES Edit Edit Drop Drop Website BTREE No No Website (255) 491497 A YES Edit Edit Drop Drop Zip BTREE No No Zip (255) 178726 A YES Edit Edit Drop Drop Rating Star BTREE No No Rating Star 21 A YES Edit Edit Drop Drop Rating Weight BTREE No No Rating Weight 21 A YES Edit Edit Drop Drop Latitude BTREE No No Latitude 1965990 A YES Edit Edit Drop Drop Longitude BTREE No No Longitude 1965990 A YES The query took forever. I think there has to be something wrong there. Showing rows 0 - 29 ( 67,565 total, Query took 12.4767 sec)

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  • How do I get my blacked out ttys back?

    - by con-f-use
    Original Question: After I replaced my Ubuntu 10.10 with 11.04 all I get when I Strg+Alt+F1-6 into a tty is a black screen. Also when I boot there's a while of black screen after grub2 menu is displayed. Then until just before gnome starts it stays black. I have an Nvida Geforce Quadro FX 770M on my HP EliteBook 8530w. How do I get my ttys (aka 'virtual terminals') to work again? My effords in chronological order: So grub and gfx-payload seems to be the problem, I figured. I went along with this guide for higher tty resolution. Which led to the grub2 menu displaying in my native resolution rather than 800x600. The black screen problem remains. I googlehit some bugreports on other nvidia crads having that problem. I tried uninstalling the nvidia driver. No effect. Also tried different resolutions With an older version of the kernel it works. Though not perfectly. The ttys are usable, black screen between grub2 menu and gnome start remains. Not really a solution. Tried so much, that I lost track. Reinstalled grub2 and linux-image-2.6.38-8-generic. Then did this to my /etc/default/grub in accordance with the aforementioned guide (/etc/grub.d/00_header edited as well): GRUB_DEFAULT=0 GRUB_HIDDEN_TIMEOUT=0 #GRUB_HIDDEN_TIMEOUT_QUIET=true GRUB_TIMEOUT=3 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` #GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" GRUB_CMDLINE_LINUX="" GRUB_GFXMODE=1680x1050x32 To my surprise I can now use my ttys in native resolution. Black screen between grub2 menu and gnome login screen is still there though. That is annoying since I also use an encrypted disk thus having to enter my passphrase in total dark... Still looking for a solution but urgency is low. Downloaded and installed a later version of nvidia driver. No difference to last edit. Tried GRUB_CMDLINE_LINUX="vga="-parameter. No effect. nomodeset has no effect. not even in combination with vga=... Tried echo FRAMEBUFFER=y > /etc/initramfs-tools/conf.d/splash no effect (see comment) On the verge of resignation... Bounty period soon to end.

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  • Blank Cacti Graphs

    - by tortib
    I'm running Ubuntu 14.04 LTS and I'm having an issue with Cacti 0.8.8b not displaying any data in graphs. The graphs are being created and I see files in /var/lib/cacti/rra. My crontab entry for root is the following: */1 * * * * sudo -u www-data php -q /usr/share/cacti/site/poller.php > /dev/null The output of ls -la /var/lib/cacti/rra is the following: # ls -la /var/lib/cacti/rra/ total 1008 drwxrwx--- 2 www-data www-data 4096 Aug 20 19:27 . drwxr-xr-x 3 www-data www-data 4096 Aug 17 01:41 .. -rw-r--r-- 1 www-data www-data 47992 Aug 20 19:23 tortib_com_cpu_nice_34.rrd -rw-r--r-- 1 www-data www-data 47992 Aug 20 19:24 tortib_com_cpu_system_35.rrd -rw-rw-r-- 1 www-data www-data 47992 Aug 20 19:25 tortib_com_cpu_user_36.rrd -rw-r--r-- 1 www-data www-data 94816 Aug 20 19:27 tortib_com_hdd_used_43.rrd -rw-r--r-- 1 www-data www-data 94816 Aug 20 19:23 tortib_com_hdd_used_44.rrd -rw-r--r-- 1 www-data www-data 47992 Aug 20 19:27 tortib_com_load_15min_38.rrd -rw-r--r-- 1 www-data www-data 47992 Aug 20 19:26 tortib_com_load_1min_37.rrd -rw-r--r-- 1 www-data www-data 47992 Aug 20 19:23 tortib_com_load_5min_39.rrd -rw-r--r-- 1 www-data www-data 47992 Aug 20 19:24 tortib_com_mem_buffers_40.rrd -rw-rw-r-- 1 www-data www-data 47992 Aug 20 19:25 tortib_com_mem_cache_41.rrd -rw-r--r-- 1 www-data www-data 47992 Aug 20 19:26 tortib_com_mem_free_42.rrd -rw-r--r-- 1 www-data www-data 94816 Aug 20 19:24 tortib_com_traffic_in_45.rrd -rw-rw-r-- 1 www-data www-data 94816 Aug 20 19:25 tortib_com_traffic_in_46.rrd -rw-r--r-- 1 www-data www-data 94816 Aug 20 19:26 tortib_com_traffic_in_47.rrd -rw-r--r-- 1 www-data www-data 47992 Aug 20 19:27 tortib_com_users_48.rrd I tried to run the poller as root from the command line but it doesn't output anything useful nor does it graph any data. The device in cacti shows that that it's able to query snmp and ping is alive. The graphs are still empty though. snmpwalk 127.0.0.1 -v2c -c public works as it should. It walks all MIBs. I'm quite perplexed as to why this isn't working any longer. It was graphing data but then it just stopped. And when it was graphing data it was graphing it intermittently. Thank you for reading this problem and helping.

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • Partner Webcast – More out of ODA with DB Options - 19 July 2012

    - by Thanos
    The Simple, Reliable, Affordable Path to High-Availability Databases Critical business data needs to be available 24/7 for users and customers, but it can be a struggle to find the time and resources to build a highly available database system that’s reliable and affordable. That’s why Oracle created the new Oracle Database Appliance—a complete package of software, server, storage, and networking. The Oracle Database Appliance integrates the world’s most popular database - Oracle Database 11g  - with system software, servers, storage and networking in a single box. Business gets the benefit of a reliable, secure and highly available database to support applications and maintain continuity – as well as groundbreaking ease of use. But that is not all, with the support for all Oracle Database Options, Oracle Database Appliance can be the ideal solution for many use cases. The benefits?   Unmatched performance, reliability & security for your data that’s there when you need it – which is all the time. Fast installation, simple deployment, easy management. Out of the box. Significant cost savings & reduced risk and complexity compared to integrating all the elements yourself. Ongoing lower total cost of ownership with multiple automated support, detection & correction functions that also save you time.   Discover the Oracle Database Appliance Value Proposition and learn how to position and combine it with database options to capture new business and easily roll out solutions safely and with maximum cost efficiency. Agenda: Oracle Database& Engineered Systems Innovation. What’s the Oracle Database Appliance ? Oracle Database Appliance Value Proposition. Oracle Database Appliance with Database Options Oracle Database Appliance Partners Business Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now! For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Visit regularly our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies as well as upcoming partner webcasts and events.

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