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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• SQL Server 2005 Blocking Problem (ASYNC_NETWORK_IO)

  - by ivankolo

  I am responsible for a third-party application (no access to source) running on IIS and SQL Server 2005 (500 concurrent users, 1TB data, 8 IIS servers). We have recently started to see significant blocking on the database (after months of running this application in production with no problems). This occurs at random intervals during the day, approximately every 30 minutes, and affects between 20 and 100 sessions each time. All of the sessions eventually hit the application time out and the sessions abort. The problem disappears and then gradually re-emerges. The SPID responsible for the blocking always has the following features: WAIT TYPE = ASYNC_NETWORK_IO The SQL being run is “(@claimid varchar(15))SELECT claimid, enrollid, status, orgclaimid, resubclaimid, primaryclaimid FROM claim WHERE primaryclaimid = @claimid AND primaryclaimid < claimid)”. This is relatively innocuous SQL that should only return one or two records, not a large dataset. NO OTHER SQL statements have been implicated in the blocking, only this SQL statement. This is parameterized SQL for which an execution plan is cached in sys.dm_exec_cached_plans. This SPID has an object-level S lock on the claim table, so all UPDATEs/INSERTs to the claim table are also blocked. HOST ID varies. Different web servers are responsible for the blocking sessions. E.g., sometimes we trace back to web server 1, sometimes web server 2. When we trace back to the web server implicated in the blocking, we see the following: There is always some sort of application related error in the Event Log on the web server, linked to the Host ID and Host Process ID from the SQL Session. The error messages vary, usually some sort of SystemOutofMemory. (These error messages seem to be similar to error messages that we have seen in the past without such dramatic consequences. We think was happening before, but didn’t lead to blocking. Why now?) No known problems with the network adapters on either the web servers or the SQL server. (In any event the record set returned by the offending query would be small.) Things ruled out: Indexes are regularly defragmented. Statistics regularly updated. Increased sample size of statistics on claim.primaryclaimid. Forced recompilation of the cached execution plan. Created a compound index with primaryclaimid, claimid. No networking problems. No known issues on the web server. No changes to application software on web servers. We hypothesize that the chain of events goes something like this: Web server process submits SQL above. SQL server executes the SQL, during which it acquires a lock on the claim table. Web server process gets an error and dies. SQL server session is hung waiting for the web server process to read the data set. SQL Server sessions that need to get X locks on parts of the claim table (anyone processing claims) are blocked by the lock on the claim table and remain blocked until they all hit the application time out. Any suggestions for troubleshooting while waiting for the vendor's assistance would be most welcome. Is there a way to force SQL Server to lock at the row/page level for this particular SQL statement only? Is there a way to set a threshold on ASYNC_NETWORK_IO waits only?

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• Google I/O 2010 - Testing techniques for Google App Engine

  Google I/O 2010 - Testing techniques for Google App Engine Google I/O 2010 - Testing techniques for Google App Engine App Engine 201 Max Ross We typically write tests assuming that our development stack closely resembles our production stack. What if our target environment only lives in the cloud? We will highlight the key differences between typical testing techniques and Google App Engine testing techniques. We will also present concrete strategies for testing against local and cloud-based implementations of App Engine services. Finally, we will explain how to use App Engine as a highly parallel test harness that runs existing test suites without modification. For all I/O 2010 sessions, please go to code.google.com/events/io/2010/sessions.html From: GoogleDevelopers Views: 6 1 ratings Time: 54:29 More in Science & Technology

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• Is It October Already? A Preview of Monday, October 1 at Oracle OpenWorld

  - by Oracle OpenWorld Blog Team

   By Karen Shamban  Here are just some of the things happening at Oracle OpenWorld on Monday, October 1. Registration Moscone West, Moscone South, Hilton San Francisco, Westin St. Francis, 7:00 a.m. - 6:30 p.m. Oracle OpenWorld Keynote featuring Oracle President Mark Hurd Moscone North Hall D, 8:00 a.m. - 9:30 a.m. Exhibition Halls Open Moscone South and Moscone West, 9:30 a.m. - 6:00 p.m. General Sessions Various times and locations Sessions, Demos, Labs, BOFs Various times and locations Oracle OpenWorld Music Festival Various times and locations Enjoy your first full day at the conference - be sure to conserve your energy for everything else that's happening this week.

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• Suggest-a-Session for Oracle Develop 2010: Last chance to get your paper submitted.

  - by olaf.heimburger

  While working with Oracle Technologies at customer projects we all come across solutions and ideas that are worth to share with a greater audience. When you missed the Call For Paper for Oracle OpenWorld and Oracle Develop you have the chance to get in. The Oracle Mix Community provides a tool called Suggest-a-Session for submitting and voting the sessions you would like to attend. My Suggestions When you pass by, do not forget to vote for my sessions. These are: Real-World Single Sign-On and ADF Security The Personal Newsletter Generator: Implement Cool Applications with ADF Faces Thank you for your support.

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• Announcing the Winnipeg Code Camp!

  - by D'Arcy Lussier

  Alright, the event website will be up this weekend, but I wanted to get the word out sooner than later. For the third year, we’re holding the Winnipeg Code Camp! When: Saturday, February 26th Where: Red River College, Princess Street Campus Cost: FREE!!! Continental Breakfast and Hot Lunch Provided! We’re going to have four rooms worth of sessions going on like last year, so lots of great sessions and great content. To register for the event (we need to know numbers for ordering the food), please do so here: http://www.eventbrite.com/event/1180632303 If you’re interested in speaking at the Code Camp, please contact me at darcy.lussier at gmail.com. Note that we have only 20 slots for the day, so contact me sooner than later! D

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• Second Day of Data Integration Track at OpenWorld 2012

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Our second day at OpenWorld and the Data Integration Team was very active with customer meetings, product updates, product demonstrations, sessions, plus much more.  If the volume of traffic by our demo pods is any indicator, this is a record year for attendance at OpenWorld.  The DIS team have had tremendous number of people stop by our demo pods to learn about the latest product releases or to speak to one of our product managers.    For Oracle GoldenGate, there has been a great deal of interest in Integrated Capture and the  Oracle GoldenGate Monitor plug-in for Enterprise Manager.  Our customer panels this year have been very well attended and on Tuesday we held the “Real World Operational Reporting with Oracle GoldenGate Customer Panel”. On this panel this year we had Michael Wells from Raymond James, Joy Mathew and Venki Govindarajan from Comcast, and Serkan Karatas from Turk Telekom. Our panelists have a great mix of experiences and all are passionate about using Oracle Data Integration products to solve very complex use cases. Each panelist was given a ten minute to overview their use of our product, followed by a barrage of questions from the audience. Michael Wells spoke about using Oracle GoldenGate for heterogeneous real time replication from HP (Tandem) NonStop to SQL Server and emphasized the need for using standard naming conventions for when customers configure GoldenGate, as the practices is immensely helpful when debugging a problem. Joy Mathew and Venkat Govindarajan from Comcast described how they have used GoldenGate for over a decade and their experiences of using the product for replicating data from HP nonstop to Terdata. Serkan Karatas from Turk Telekom dove into using Oracle GoldenGate and the value of archiving data in extremely large databases, which in Turk Telekoms case resulted in a 1 month ROI for the entire project. Thanks again to our panelist and audience participants for making the session interactive and informative.  For Wednesday we have a number of sessions available to attendees plus two hands-on labs, which I have listed below.   If you are unable to attend our hands-on lab for Oracle GoldenGate Veridata, it is available online at youtube.com. Sessions  11:45 AM - 12:45 PM Best Practices for High Availability with Oracle GoldenGate on Oracle Exadata -Moscone South - 102 1:15 PM - 2:15 PM Customer Perspectives: Oracle Data Integrator -Marriott Marquis - Golden Gate C3 Oracle GoldenGate Case Study: Real-Time Operational Reporting Deployment at Oracle -Moscone West - 2003 Data Preparation and Ongoing Governance with the Oracle Enterprise Data Quality Platform -Moscone West - 3000 3:30 PM - 4:30 PM Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active -Moscone West - 3000 5:00 PM - 6:00 PM Tuning and Troubleshooting Oracle GoldenGate on Oracle Database -Moscone South - 102 0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Hands-on Labs 10:15 AM - 11:15 AM Introduction to Oracle GoldenGate Veridata Marriott Marquis - Salon 1/2 11:45 AM - 12:45 PM Oracle Data Integrator and Oracle SOA Suite: Hands-on Lab -Marriott Marquis - Salon 1/2 If you are at OpenWorld please join us in these sessions. For a full review of data integration track at OpenWorld please see our Focus-On Document.

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• JSF 2.2, Interceptors 1.2, and JPA 2.1 Replay: Java EE 7 Launch Webinar Technical Breakouts on YouTube

  - by arungupta

  As stated previously (here, here, and here), the On-Demand Replay of Java EE 7 Launch Webinar is already available. You can watch the entire Strategy and Technical Keynote there, and all other Technical Breakout sessions as well. We are releasing the next set of Technical Breakout sessions on GlassFishVideos YouTube channel as well. In this series, we are releasing JSF 2.2, Interceptors 1.2, and JPA 2.1. Here's the JSF 2.2 session: Here's the Interceptors 1.1 session: Here's the JPA 2.1 session: Enjoy watching them over the next few days before we release the next set of videos! And don't forget to download Java EE 7 SDK and try numerous bundled samples.

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• Discover the Value of Specialization for your Business - Free, Live and Online!

  - by julien.haye

  Pre-qualified leads. New customers. Greater revenues. A higher market profile. And increased profitability. Specialization with Oracle can deliver all of this and more! Join us online at 14:00 CET on Monday January 24th 2011 for: a clear definition of the value of specialization with Oracle; full details on how and why Oracle proactively helps its specialized partners attract and engage with their ideal customers; all you need to know about OPN Specialized tools and resources; sessions tailored to specific regions, business models and Oracle solution areas; first-hand testimony from your peers about how specialization is helping them succeed. The event will also feature a networking lounge, interactive information booths staffed by Oracle experts, and live Q&A sessions! Click here now to register for this essential online event!

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• ArchBeat Link-o-Rama for 2012-09-07

  - by Bob Rhubart

  Oracle Technology Network Architect Day - Boston, MA - 9/12/2012 Sure, you could ask a voodoo priestess for help in improving your solution architecture skills. But there's the whole snake thing, and the zombie thing, and other complications. So why not keep it simple and register for Oracle Technology Network Architect Day in Boston, MA. There's no magic, just a full day of technical sessions covering Cloud, SOA, Engineered Systems, and more. Registration is free. Wednesday September 12, 2012 8:00 a.m. – 5:00 p.m. Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803 Attend OTN Architect Day in Los Angeles – by Architects, for Architects – October 25 The OTN Architect Day roadshow stops in Boston next week, then it's on to Los Angeles for another all architecture, all day event on Thursday October 25, 2012 at the Sofitel Los Angeles, 555 Beverly Boulevard, Los Angeles, CA 90048. Like all Architect Day events, this one is absolutley free, so register now. Webcast: Oracle WebCenter in Action: Hitachi Data Systems Catch this live webcast on Thursday, September 13, 2012 (10am PT / 1pm ET) to learn from speakers from Hitachi Data Systems, LingoTek, and Oracle about how Hitachi used Oracle WebCenter to improve the web experience for its international customers. Article Index: Architect Community Column in Oracle Magazine Did you know that Oracle Magazine features a regular column devoted specifically to the architect community? Every column includes insight and expertise from architects who regularly deal with the issues architects face. Click here to see a complete list of articles. ADF EMG Sunday at OOW 2012 (30. Sep 2012) - A day full of content | Frank Nimphius Frank Nimphius's shares details on Chris Muir's ADF EMG series of sessions during User Group Sunday at OOW, Sept 30, in Moscone West room 305. The Role of Oracle VM Server for SPARC in a Virtualization Strategy New OTN article from Matthias Pfützner. Countdown to Oracle OpenWorld 2012 | Oracle WebCenter Blog A helpful list of OOW sessions focused on Oracle WebCenter. Oracle Exalogic X2-2 walkthrough | Jan van Zoggel "For those of us not lucky enough to have one at home," Jan van Zoggel recommends this "very cool" video featuring "a detailed walkthrough explaining each component of a Oracle Exalogic X2-2 machine," presented by Oracle Exalogic VP Development Brad Cameron. September OTN Member Offers | OTN Blog Save big on books from top tech publishers with these discounts for OTN members. Thought for the Day "Only Robinson Crusoe had everything done by Friday." — Unknown Source: Quote Garden

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• Session Mania: Content Catalog & Suggest-a-Session

  - by Justin Kestelyn

  As ably reported in the Oracle Technology Network blog, the Oracle Develop Conference's content catalog is now public (as are the catalogs for JavaOne and Oracle OpenWorld), meaning you can now explore technical sessions scheduled for the conf to your heart's content."But something's missing", you may tell yourself. "Where is my favorite subject, the one I happen to also be an expert on?" Well, there's good news for you, too: The Suggest-A-Session project has returned. It works thus: Submit a session idea via Oracle Mix and ask your colleagues, Oracle Mix community, friends and anyone else you know to vote for your session. (You must be an Oracle Mix member to vote.) Voting is open through June 20. For the most part, the top voted sessions will be selected for the Oracle Develop Conf (or Oracle OpenWorld) official agenda. See the FAQ for fine print.Apparently some people have already jumped into this loophole, including Oracle ACE Director Marco Gralike, who has "gone video" on us: Why wait? Suggest-a-session!

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• Oracle is Sponsoring LinuxCon Europe 2012

  - by Zeynep Koch

  Architecture is amazing in Barcelona but you will also be impressed with Oracle Linux sessions in LinuxCon Europe as well.  Oracle is one of the key sponsors in LinuxCon Europe and we have great sessions to show you why Oracle Linux is best for your "IT architecture"! We also have a booth where you can pick up latest Oracle Linux and Oracle VM DVD Kit and Virtualization for Dummies booklet. Don't forget to visit us at technology showcase Booth #19. Oracle Sessions at LinuxCon Europe 2012:  1. OCFS2: Status and Overview - Lenz Grimmer, Oracle Wednesday November 7, 2012 10:40am - 11:25am Venue: Diamant OCFS2, Oracle's general-purpose shared-disk cluster file system for Linux has come a long way since its development started in 2003. Distributed under the GPL and part of the mainline Linux Kernel, it is also included in Oracle Linux and plays a vital role in products like Oracle VM, Oracle RAC or E-Business Suite. This presentation will provide a general technical overview as well as an update on the latest developments. Attendees will learn about the features and improvements that set OCFS2 apart from other Linux-based cluster file systems, including: Heartbeat implementation: global vs. local heartbeats Storage optimizations: Extent-based Allocations, Hole punching, Reflinks 2. Status of Linux Tracing - Elena Zannoni, Oracle Wednesday November 7, 2012 11:35am - 12:20am Venue: Diamant There have been many developments recently in the Linux tracing area. The tracing infrastructure in the kernel is getting more robust, with  the recent introduction of uprobes to allow the implementation of user  space tracing, and new features of perf. There are many tracing tools to choose from, including the newest kid on the block, DTrace for Linux.  This talk will take the audience through the main tracing facilities  available today whether more tightly integrated with the kernel code, or maintained stand alone. 3. MySQL Security Model and Pluggable Authentication - Kristofer Pettersson, Oracle Wednesday November 7, 2012 1:50pm - 2:35pm Venue: Diamant With an increasing security awareness among web and cloud developers, knowing how to secure your database from unauthorized or malicious access has become important. This talk explains the MySQL security model, pluggable authentication, new auditing features and rounds off with some pointers on how to securely integrate your database into your Linux web stack. We look forward to seeing you in Barcelona, Spain on November 5-9, 2012. Register today 

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• ArchBeat Link-o-Rama for 2012-09-05

  - by Bob Rhubart

  OTN Architect Day - Boston - Sept 12: What to Expect If you've never attended an OTN Architect Day, here's a little preview. You start with a continental breakfast. Then you have keynotes by an Oracle expert, and a member of the Oracle ACE community. After that come the break-out sessions, so you have your choice of two sessions in each time slot. So you'll get in two breakouts before lunch. Then you eat. After that there's a panel Q&A during which the audience tosses questions at the assembled session speakers. Then it's on to another set of break-out sessions, followed by a short break. Then the audience breaks into small groups for round table discussions. After that there's a drawing for some cool prizes, followed by the cocktail reception. All that costs you absolutely zero. Register now. Starting and Stopping Fusion Applications the Right Way | Ronaldo Viscuso While the fastartstop tool that ships with Oracle Fusion Applications does most of the work to start/stop/bounce the Fusion Apps environment, it does not do it all. Oracle Fusion Applications A-Team blogger Ronaldo Viscuso's post "aims to explain all tasks involved in starting and stopping a Fusion Apps environment completely." Dodeca Customer Feedback - The Rosewood Company | Tim Tow Oracle ACE Director Tim Tow shares anecdotal comments from one of his clients, a company that is deploying Dodeca to replace an aging VBA/Essbase application. Configuring UCM cache to check for external Content Server changes | Martin Deh Oracle WebCenter and ADF A-Team blogger Martin Deh shares the background information and the solution to a recently encountered customer scenario. Proxy As Upgrade to 11g Does Not Like NQSession.User | Art of Business Intelligence "In Oracle BI 10g the application was a lot more tolerant of bad design and cavalier usage of variables," observes Oracle ACE Christian Screen. "We noticed an issue recently during an upgrade where the Proxy As configuration in Oracle BI 10g used the NQSession.User variable to identify the user logged into Presentation Servers acting as Proxy." Oracle WebLogic Server 11g: Interactive Quick Reference | Dirk Nachbar Oracle ACE Dirk Nachbar shares a quick post with information on a new interactive reference guide to Oracle WebLogic Server. "The Quick Reference shows you an architecural overview of the Oracle WebLogic Server processes, tools, configuration files, log files and so on including a short description of each section and the corresponding link to the Oracle WebLogic Server Documentation," says Nachbar. Thought for the Day "In fast moving markets, adaptation is significantly more important than optimization." — Larry Constantine Source: Quotes for Software Engineers

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• Google I/O 2010 - Fluid social experiences across sites

  Google I/O 2010 - Fluid social experiences across sites Google I/O 2010 - Bridging the islands: Building fluid social experiences across websites Social Web 201 John Panzer, Joseph Smarr As more sites add social functionality, profiles, friends, and conversations are becoming increasingly fragmented. But an emerging collection of open technologies aim to help bridge these social islands, allowing users to seamlessly move between sites and have unified conversations that span multiple web sites. Learn how OpenID, OAuth, Portable Contacts, ActivityStrea.ms, and Salmon can help you connect to the rest of the Social Web. For all I/O 2010 sessions, please go to code.google.com/events/io/2010/sessions.html From: GoogleDevelopers Views: 2 0 ratings Time: 01:01:42 More in Science & Technology

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• Another JavaOne Latin America around the corner

  - by alexismp

  For the second year in a row, JavaOne is traveling to Latin America : São Paulo on December 6-8, 2011 at the Transamerica Expo Center. As with any such event, participants will be able to attend the Strategy, Technical and Community Keynotes, a large number of Sessions (including Hands-On Labs) which include a good number of local speakers chosen with a dedicated Call for Papers, and wander around the Exhibition Hall. Both Java EE 6 and GlassFish will be well represented in keynotes, sessions and hands-on labs. You can follow updates to this upcoming conference on Twitter and of course Register! New this year is the "Meet your Java gurus" geek bike ride that Fabiane and friends are organizing São Paulo on the Sunday prior to the conference. Sounds like fun!

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• Oracle OpenWorld Update -- Developing Java Applications in the Cloud: Oracle Java Cloud Service

  - by Ruma Sanyal

  Today we are focused on the Oracle Java Cloud Service. There are multiple sessions on this topic. In this particular session (which will run multiple times), learn how you can use the Oracle Public Cloud Java Cloud Service to exponentially decrease the turn-around time for the development and production roll-out of your WebLogic Server applications. This session will provide an overview the Oracle Java Cloud Service and demonstrate some of the product's powerful developer productivity features. For more information about this and other Cloud Application Foundation sessions, review the Oracle Cloud Application Foundation Focus On document. Details: Thursday, Oct 4, 11.15-12.15pm, Moscone South, Room 304 Thursday, Oct 4, 2:15 PM - 3:15 PM, Marriott Marquis - Foothill F

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• Sustainability Activities at Oracle OpenWorld

  - by Evelyn Neumayr

  Close to 50,000 participants will come to San Francisco for Oracle OpenWorld and JavaOne events, held September 30-October 4, 2012 at Moscone Center. Oracle is very conscious of the impact that these events have on the environment and, as part of its ongoing commitment to sustainability, has developed a sustainable event program-now in its fifth year-that aims to maximize positive benefits and minimize negative impacts in a variety of ways. Click here for more details. At the Oracle OpenWorld conference, there will be many sessions and even a hands-on lab which discuss the sustainability solutions that Oracle provides for our customers. I wanted to highlight a few of those sessions here so if you will be at Oracle OpenWorld, you can make sure to attend them. One of the most compelling sessions promises to be our “Eco-Enterprise Innovation Awards and the Business Case for Sustainability” session on Wednesday, October 3 from 10:15 a.m. to 11:15 a.m. in Moscone West 3005. Oracle Chairman of the Board Jeff Henley, Chief Sustainability Officer Jon Chorley, and other Oracle executives will honor select customers with Oracle's Eco-Enterprise Innovation award. This award recognizes customers and their respective partners who rely on Oracle products to support their green business practices in order to reduce their environmental impact, while improving business efficiencies and reducing costs. Another interesting session is the “Tracking, Reporting, and Reducing Environmental Impact with Oracle Solutions” which occurs on Monday, October 1 from 4:45 p.m. to 5:45 p.m. in Moscone West Room 2022. This session covers Oracle’s overall sustainability strategy as well as Oracle Environmental Accounting and Reporting (EA&R), which leverages Oracle ERP and BI solutions for accurate, efficient tracking of energy, emissions, and other environmental data. If you want more details, make sure to visit the hands-on lab titled “Oracle Environmental Accounting & Reporting for Integrated Sustainability Reporting”. This hour-long lab will take place on Tuesday, October 2 at 5:00 p.m. in the Marriott Marquis Hotel-Nob Hill CD. Here you can learn how to use Oracle EA&R to collect sustainability-related data in an efficient and reliable manner as part of existing business processes in Oracle E-Business Suite or JD Edwards Enterprise One. Register for this hands-on lab here.  

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• Register now for the FREE Tech Days Online Conference January 20th

  - by Eric Nelson

  The perfect solution to the “January blues” is a good solid few hours learning about great technology. The 'Build an app for that' Online Conference is exactly that, featuring demo-rich sessions on building applications for the browser, Windows 7, and Windows Phone 7. There are three tracks letting you choose which sessions are most relevant to you - whether you're just considering client development with Silverlight, or you've already got stuck in to an advanced project. We'll also explore new form factors such as Phone and Slate, and how to develop touch-based applications. Finally we'll cover the important subject of how to create beautifully designed user interfaces. Register now Agenda:

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• Business Success with BPM: Customer Experiences

  - by Ajay Khanna

  Oracle OpenWorld provides a unique opportunity to listen to Oracle Business Process Management Customers. This year we have many customers including Novartis, University of Melbourne, McAfee, Nagravision, Amadeus among others speaking at various sessions. One of such session is the customer panel hosted by Manas Deb from Oracle Product Management team. In this session, you will hear your peers discuss how they have overcome technical and organizational challenges; delivered success; and brought improved efficiency, visibility, and business agility to their companies. If you are interested in hearing more about how our customers use Oracle Business Process Management Suite, join us for the following session: Business Success with BPM: Customer Experiences Monday, Oct 1, 4:45 PM - 5:45 Moscone South - 308 Oracle Business Process Management Track covers a variety of topics, and speakers covering technology, methodology and best practices. You can see the list of Business process Management sessions here. Come back to this blog for more coverage from Oracle OpenWorld!

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• Live Virtual Class for Partners: Application Management

  - by Patrick Rood

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} November 11-12th Manageability Partner Community Application Management Suite Live Virtual Training This training will be offered to Oracle Partners over a live webcast during business hours. Each day will consist of approximately 2-3 hours of lecture/demos. It will be recorded and available for playback. Purpose: This virtual course is a comprehensive program of training sessions, prepared and presented by Product Managers. This ensures you have all the information you need to position and sell Oracle Application Management Suites. The sessions will be lecture based with demonstrations to complement. These sessions are interactive and everyone will be required to participate. Customer case studies will be used as appropriate and there will be plenty of opportunity for in-depth discussion. Please bring to the training an understanding of what Enterprise Manager 12c does for our customers, along with your own experiences to date. Logistics: Topic: Oracle Application Management Suite Training (2 Days - approx 2-3 Hour per Day) WebEx session details to be provided upon registration. Monday 11th November | 14:00PM GMT | 18:00PM Gulf (GMT+4) Tuesday 12th November | 14:00PM GMT | 18:00PM Gulf (GMT+4) (Back to the top) Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Oracle OpenWorld Update -- Scaling Infrastructure to Meet Business Growth: A Coherence Customer Panel

  - by Ruma Sanyal

  Today being the Monday of OpenWorld is packed with great content and sessions. I have already blogged about the general session by Ajay Patel and the classic Cloud Application Foundation roadmap and strategy session by Mike Lehmann. But we will be remiss if we don’t list the customer panel for Coherence. Come listen to customers spanning a wide variety of industries such as consumer goods, railways, and agricultural biotechnology discuss how Oracle Coherence enables business growth, cost cutting, and improved customer experience. You will learn how Coherence helps scale services cost-effectively, improve performance, and assure service availability in both on-premises and cloud deployments. Each customer will present details of their specific use cases, benefits and war stories of developing, deploying and managing some of the largest data grid deployments in the world. The session will be moderated by Cameron Purdy, VP of Development, and Mr. Coherence himself J For more information about this and other Coherence sessions, review the Coherence Focus on document. Details: Monday, 10/1, 12:15 p.m. - 1:15 p.m., Moscone South Room 309

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• Code and Slides from my Fall 2012 DevConnections Talks

  - by dwahlin

  Thanks to everyone who attended my sessions at the Fall 2012 DevConnections conference in Las Vegas. There was a ton of interest in different JavaScript and HTML5 topics. Here’s a picture taken after finishing up my first talk. The second one was packed (standing room only…forgot to take a picture though unfortunately) – thanks to everyone for the great questions and interest in the sessions! I really enjoyed talking with everyone that came up afterward.   As promised, here’s where you can find the code and slides I demonstrated during my talks on building an HTML5 application with a variety of technologies and structuring JavaScript code. Building the Account at a Glance ASP.NET MVC, HTML5 and jQuery Application Structuring JavaScript Code - Techniques, Strategies and Patterns If you’re on Twitter keep in touch with me through my DanWahlin alias.

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• My JavaOne 2012

  - by Geertjan

  I received a JavaOne speaker invitation for the following sessions and BOFs. Only one involves me on my own: Session ID: CON2987Session Title: Unlocking the Java EE 6 Platform The rest are combo packages, i.e., you get multiple speakers for the price of one.  Sessions and BOFs together with others:  Session ID: BOF4227 (together with Zoran Sevarac)Session Title: Building Smart Java Applications with Neural Networks, Using the Neuroph Framework Session ID: BOF5806 (together with Manfred Riem)Session Title: Doing JSF Development in NetBeans 7.1 Session ID: CON3160 (together with Allan Gregersen and others)Session Title: Dynamic Class Reloading in the Wild with Javeleon Discussion Panels:  Session ID: CON4952 (together with several NetBeans Platform developers)Session Title: NetBeans Platform Panel Discussion Session ID: CON6139 (together with several NetBeans IDE users)Session Title: Lessons Learned in Building Enterprise and Desktop Applications with the NetBeans IDE

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• Identify my terminal session that started a particular process

  - by Sam

  I'm using Gnome on Ubuntu. I often have 8-20 terminal sessions open and in some of them I have su'd to a different user. The specific problem that caused me to write this query happens when using git status, but this is more general issue. git status will tell me I have an uncontrolled file .foo.java.swp. This means that in one of my terminal sessions I have vi open on foo.java. I need a script or tool that would tell me in which terminal session that vi is running. I can do a "ps aux | grep vi" to pretty easily find the pid of the particular vi. It would be nice if the tool highlighted the terminal on my task bar in some way. Thanks. -Sam

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• Speakers, Please Check Your Time

  - by AjarnMark

  Woodrow Wilson was once asked how long it would take him to prepare for a 10 minute speech. He replied "Two weeks". He was then asked how long it would take for a 1 hour speech. "One week", he replied. 2 hour speech? "I'm ready right now," he replied.  Whether that is a true story or an urban legend, I don’t really know, but either way, it is a poignant reminder for all speakers, and particularly apropos this week leading up to the PASS Community Summit. (Cross-posted to the PASS Professional Development Virtual Chapter blog #PASSProfDev.) What’s the point of that story?  Simply this…if you have plenty of time to do your presentation, you don’t need to prepare much because it is easy to throw in more and more material to stretch out to your allotted time.  But if you are on a tight time constraint, then it will take significant preparation to distill your talk down to only the essential points. I have attended seven of the last eight North American Summit events, and every one of them has been fantastic.  The speakers are great, the material is timely and relevant, and the networking opportunities are awesome.  And every year, there is one little thing that just bugs me…speakers going over their allotted time.  Why does it bother me so?  Well, if you look at a typical schedule for a Summit, you’ll see that there are six or more sessions going on at the same time, and only 15 minutes to move from one to another.  If you’re trying to maximize your training dollar by attending something during every session time slot, and you don’t want to be the last guy trying to squeeze into the middle of the row, then those 15 minutes can be critical.  All the more so if you need to stop and use the bathroom or if you have to hike to the opposite end of the convention center.  It is really a bad position to find yourself having to choose between learning the last key points of Speaker A who is going over time, and getting over to Speaker B on time so you don’t miss her key opening remarks. And frankly, I think it is just rude.  Yes, the speakers are the function, after all they are bringing the content that the rest of us are paying to learn.  But it is also an honor to be given the opportunity to speak at a conference like this, and no one speaker is so important that the conference would be a disaster without him.  Speakers know when they submit their abstract, long before the conference, how much time they will have.  It has been the same pattern at the Summit for at least the last eight years.  Program Sessions are 75 minutes long.  Some speakers who have a good track record, and meet other qualifying criteria, are extended an invitation to present a Spotlight Session which is 90 minutes (a 20% increase).  So there really is no excuse.  It’s not like you were promised a 2-hour segment and then discovered when you got here that it was only 75 minutes.  In fact, it’s not like PASS advertised 90-minute sessions for everyone and then a select few were cut back to only 75.  As a speaker, you know well before you get here which type of session you are doing and how long it is, so as a professional, you should plan accordingly. Now you might think that this only happens to rookies, but I’ll tell you that some of the worst offenders are big-name veterans who draw huge attendance numbers for their sessions.  Some attendees blow this off as, “Hey, it’s so-and-so, and I’d stay here for hours and listen to him/her talk.”  To which I would reply, “Then they should have submitted for a pre- or post-conference day-long seminar instead, but don’t try to squeeze your day-long talk into a 90-minute session.”  Now I don’t really believe that these speakers are being malicious or just selfishly trying to extend their time in the spotlight.  I think that most of them are merely being undisciplined and did not trim their presentation sufficiently, or allowed themselves to get off-track (often in a generous attempt to help someone in the audience with a question or problem that really should have been noted for further discussion after the session). So here is my recommendation…my plea, even.  TRIM THE FAT!  Now.  Before it’s too late.  Before you even get on the airplane, take a long, hard look at your presentation and eliminate some of the points that you originally thought you had to make, but in reality are not truly crucial to your main topic.  Delete a few slides.  Test your demos and have them already scripted rather than typing them during your talk.  It is better to cut out too much and end up with plenty of time at the end for Questions & Answers.  And you can always keep some notes on the stuff that you cut out so that you could fill it back in at the end as bonus material if you really do end up with a whole bunch of time on your hands.  But I don’t think you will.  And if you do, that will look even better to the audience as it will look like you’re giving them something extra that not every audience gets.  And they will thank you for that.

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