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  • Friday Tips #3

    - by Chris Kawalek
    Even though yesterday was Thanksgiving here in the US, we still have a Friday tip for those of you around your computers today. In fact, we have two! The first one came in last week via our #AskOracleVirtualization Twitter hashtag. The tweet has disappeared into the ether now, but we remember the gist, so here it is: Question: Will there be an Oracle Virtual Desktop Client for Android? Answer by our desktop virtualization product development team: We are looking at Android as a supported platform for future releases. Question: How can I make a Sun Ray Client automatically connect to a virtual machine? Answer by Rick Butland, Principal Sales Consultant, Oracle Desktop Virtualization: Someone recently asked how they can assign VM’s to specific Sun Ray Desktop Units (“DTU’s”) without any user interfaction being required, without the “Desktop Selector” being displayed, or any User Directory.  That is, they wanted each Sun Ray to power on and immediately connect to a pre-assigned Solaris VM.   This can be achieved by using “tokens” for user assignment – that is, the tokens found on Smart Cards, DTU’s, or OVDC clients can be used in place of user credentials.  Note, however, that mixing “token-only” assignments and “User Directories” in the same VDI Center won’t work.   Much of this procedure is covered in the documentation, particularly here. But it can useful to have everything in one place, “cookbook-style”:  1. Create the “token-only” directory type: From the VDI administration interface, select:  “Settings”, “Company”, “New”, select the “None” radio button, and click “Next.” Enter a name for the new “Company”, and click “Next”, then “Finish.” 2. Create Desktop Providers, Pools, and VM’s as appropriate. 3. Access the Sun Ray administration interface at http://servername:1660 and login using “root” credentials, and access the token-id’s you wish to use for assignment.  If you’re using DTU tokens rather than Smart Card tokens, these can be found under the “Tokens” tab, and “Search-ing” using the “Currently Used Tokens” tab.  DTU’s can be identified by the prefix “psuedo.”   For example: 4. Copy/paste this token into the VDI administrative interface, by selecting “Users”, “New”, and pasting in the token ID, and click “OK” - for example: 5. Assign the token (DTU) to a desktop, that is, in the VDI Admin Gui, select “Pool”, “Desktop”, select the VM, and click "Assign" and select the token you want, for example: In addition to assigning tokens to desktops, you'll need to bypass the login screen.  To do this, you need to do two things:  1.  Disable VDI client authentication with:  /opt/SUNWvda/sbin/vda settings-setprops -p clientauthentication=Disabled 2. Disable the VDI login screen – to do this,  add a kiosk argument of "-n" to the Sun Ray kiosk arguments screen.   You set this on the Sun Ray administration page - "Advanced", "Kiosk Mode", "Edit", and add the “-n” option to the arguments screen, for example: 3.  Restart both the Sun Ray and VDI services: # /opt/SUNWut/sbin/utstart –c # /opt/SUNWvda/sbin/vda-service restart Remember, if you have a question for us, please post on Twitter with our hashtag (again, it's #AskOracleVirtualization), and we'll try to answer it if we can. See you next time!

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  • "Oracle Coherence 3.5" Book - My Humble Review

    - by [email protected]
      After reviewing the book in more detail I say again that it is a great guide for sure. Lots of important concepts that sometimes can be somewhat confusing are deeply reviewed, including all types of caching schemes and backing maps, and the cache topologies with their corresponding performances and very useful "When to use it?" sections. Some functionalities that are very desirable or used a lot are reviewed with examples and best practices of implementation, including: Data affinity Querying Pagination Indexes Aggregations Event processing, listening and triggering Data persistence Security Regarding the networking and architecture topics, Coherence*Extend is exhaustively reviewed, including C++ and .NET clients, with very good tips and examples, even including source codes. Personally, I am also glad to see that the address providers (<address-provider> tag), new feature in Coherence 3.5 which is a way to programmatically provide well-known addresses in order to connect to the cluster, is mentioned on the book, because it provides new functionalities to satisfy some special configuration requirements for example: Provide a way to switch extend nodes in cases of failure Implement custom load balancing algorithms and/or dynamic discovery of TCP/IP connection acceptors Dynamically assign TCP address and port settings when binding to a server socket Another very interesting and useful section is the "Coherent Bank Sample Application", which is a great tutorial, useful to understand how Coherence interacts with third party products establishing a clear integration with them, including the use of non-Oracle products like MS Visual Studio.  

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  • [Closed] Oracle JDBC connection with Weblogic 10 datasource mapping, giving problem java.sql.SQLExce

    - by gauravkarnatak
    Oracle JDBC connection with Weblogic 10 datasource mapping, giving problem java.sql.SQLException: Closed Connection I am using weblogic 10 JNDI datasource to create JDBC connections, below is my config <?xml version="1.0" encoding="UTF-8"?> <jdbc-data-source xmlns="http://www.bea.com/ns/weblogic/90" xmlns:sec="http://www.bea.com/ns/weblogic/90/security" xmlns:wls="http://www.bea.com/ns/weblogic/90/security/wls" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.bea.com/ns/weblogic/920 http://www.bea.com/ns/weblogic/920.xsd"> <name>XL-Reference-DS</name> <jdbc-driver-params> <url>jdbc:oracle:oci:@abc.XL.COM</url> <driver-name>oracle.jdbc.driver.OracleDriver</driver-name> <properties> <property> <name>user</name> <value>DEV_260908</value> </property> <property> <name>password</name> <value>password</value> </property> <property> <name>dll</name> <value>ocijdbc10</value> </property> <property> <name>protocol</name> <value>oci</value> </property> <property> <name>oracle.jdbc.V8Compatible</name> <value>true</value> </property> <property> <name>baseDriverClass</name> <value>oracle.jdbc.driver.OracleDriver</value> </property> </properties> </jdbc-driver-params> <jdbc-connection-pool-params> <initial-capacity>1</initial-capacity> <max-capacity>100</max-capacity> <capacity-increment>1</capacity-increment> <test-connections-on-reserve>true</test-connections-on-reserve> <test-table-name>SQL SELECT 1 FROM DUAL</test-table-name> </jdbc-connection-pool-params> <jdbc-data-source-params> <jndi-name>ReferenceData</jndi-name> <global-transactions-protocol>OnePhaseCommit</global-transactions-protocol> </jdbc-data-source-params> </jdbc-data-source> When I run a bulk task where there are lots of connections made and closed, sometimes it gives connection closed exception for any of the task in the bulk task. Below is detailed exception' java.sql.SQLException: Closed Connection at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:111) at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:145) at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:207) at oracle.jdbc.driver.OracleStatement.ensureOpen(OracleStatement.java:3512) at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3265) at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:3367) Any ideas?

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  • The challenge of communicating externally with IRM secured content

    - by Simon Thorpe
    I am often asked by customers about how they handle sending IRM secured documents to external parties. Their concern is that using IRM to secure sensitive information they need to share outside their business, is troubled with the inability for third parties to install the software which enables them to gain access to the information. It is a very legitimate question and one i've had to answer many times in the past 10 years whilst helping customers plan successful IRM deployments. The operating system does not provide the required level of content security The problem arises from what IRM delivers, persistent security to your sensitive information where ever it resides and whenever it is in use. Oracle IRM gives customers an array of features that help ensure sensitive information in an IRM document or email is always protected and only accessed by authorized users using legitimate applications. Examples of such functionality are; Control of the clipboard, either by disabling completely in the opened document or by allowing the cut and pasting of information between secured IRM documents but not into insecure applications. Protection against programmatic access to the document. Office documents and PDF documents have the ability to be accessed by other applications and scripts. With Oracle IRM we have to protect against this to ensure content cannot be leaked by someone writing a simple program. Securing of decrypted content in memory. At some point during the process of opening and presenting a sealed document to an end user, we must decrypt it and give it to the application (Adobe Reader, Microsoft Word, Excel etc). This process must be secure so that someone cannot simply get access to the decrypted information. The operating system alone just doesn't have the functionality to deliver these types of features. This is why for every IRM technology there must be some extra software installed and typically this software requires administrative rights to do so. The fact is that if you want to have very strong security and access control over a document you are going to send to someone who is beyond your network infrastructure, there must be some software to provide that functionality. Simple installation with Oracle IRM The software used to control access to Oracle IRM sealed content is called the Oracle IRM Desktop. It is a small, free piece of software roughly about 12mb in size. This software delivers functionality for everything a user needs to work with an Oracle IRM solution. It provides the functionality for all formats we support, the storage and transparent synchronization of user rights and unique to Oracle, the ability to search inside sealed files stored on the local computer. In Oracle we've made every technical effort to ensure that installing this software is a simple as possible. In situations where the user's computer is part of the enterprise, this software is typically deployed using existing technologies such as Systems Management Server from Microsoft or by using Active Directory Group Policies. However when sending sealed content externally, you cannot automatically install software on the end users machine. You need to rely on them to download and install themselves. Again we've made every effort for this manual install process to be as simple as we can. Starting with the small download size of the software itself to the simple installation process, most end users are able to install and access sealed content very quickly. You can see for yourself how easily this is done by walking through our free and easy self service demonstration of using sealed content. How to handle objections and ensure there is value However the fact still remains that end users may object to installing, or may simply be unable to install the software themselves due to lack of permissions. This is often a problem with any technology that requires specialized software to access a new type of document. In Oracle, over the past 10 years, we've learned many ways to get over this barrier of getting software deployed by external users. First and I would say of most importance, is the content MUST have some value to the person you are asking to install software. Without some type of value proposition you are going to find it very difficult to get past objections to installing the IRM Desktop. Imagine if you were going to secure the weekly campus restaurant menu and send this to contractors. Their initial response will be, "why on earth are you asking me to download some software just to access your menu!?". A valid objection... there is no value to the user in doing this. Now consider the scenario where you are sending one of your contractors their employment contract which contains their address, social security number and bank account details. Are they likely to take 5 minutes to install the IRM Desktop? You bet they are, because there is real value in doing so and they understand why you are doing it. They want their personal information to be securely handled and a quick download and install of some software is a small task in comparison to dealing with the loss of this information. Be clear in communicating this value So when sending sealed content to people externally, you must be clear in communicating why you are using an IRM technology and why they need to install some software to access the content. Do not try and avoid the issue, you must be clear and upfront about it. In doing so you will significantly reduce the "I didn't know I needed to do this..." responses and also gain respect for being straight forward. One customer I worked with, 6 months after the initial deployment of Oracle IRM, called me panicking that the partner they had started to share their engineering documents with refused to install any software to access this highly confidential intellectual property. I explained they had to communicate to the partner why they were doing this. I told them to go back with the statement that "the company takes protecting its intellectual property seriously and had decided to use IRM to control access to engineering documents." and if the partner didn't respect this decision, they would find another company that would. The result? A few days later the partner had made the Oracle IRM Desktop part of their approved list of software in the company. Companies are successful when sending sealed content to third parties We have many, many customers who send sensitive content to third parties. Some customers actually sell access to Oracle IRM protected content and therefore 99% of their users are external to their business, one in particular has sold content to hundreds of thousands of external users. Oracle themselves use the technology to secure M&A documents, payroll data and security assessments which go beyond the traditional enterprise security perimeter. Pretty much every company who deploys Oracle IRM will at some point be sending those documents to people outside of the company, these customers must be successful otherwise Oracle IRM wouldn't be successful. Because our software is used by a wide variety of companies, some who use it to sell content, i've often run into people i'm sharing a sealed document with and they already have the IRM Desktop installed due to accessing content from another company. The future In summary I would say that yes, this is a hurdle that many customers are concerned about but we see much evidence that in practice, people leap that hurdle with relative ease as long as they are good at communicating the value of using IRM and also take measures to ensure end users can easily go through the process of installation. We are constantly developing new ideas to reducing this hurdle and maybe one day the operating systems will give us enough rich security functionality to have no software installation. Until then, Oracle IRM is by far the easiest solution to balance security and usability for your business. If you would like to evaluate it for yourselves, please contact us.

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  • On checking kernel parms HP-UX & Oracle 10.2

    - by [email protected]
    Hi,Just did this little script for a customer wanting to investigate if the kernel parameters of their HP-UX machines fits or not the Oracle 10.2 specifications ( looks like someone checked the "User Verified" at database installation time on some prerequisites)Just want to share ( its in Spanish)Hope it helps!--L Normal 0 21 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} ### ### check_kernel_parms.sh ### ### ### ###    NAME ###      check_kernel_parms.sh ### ###    DESCRIPTION ###      Comprueba los parametros de kernel ### ###    NOTES ###     Valido para versiones de SO HP-UX y Oracle 10.2 ###     ### ###    MODIFIED   (MM/DD/YY) ###    lvelasco    05/20/10 - Creacion     V_DATE=`/usr/bin/date +%Y%m%d_%H%M%S` if [ "${1}" != 'sin_traza' ]; then   V_FICHERO_LOG=`dirname $0`/`basename $0`.${V_DATE}.log   exec 4>&1   tee ${V_FICHERO_LOG} >&4 |&   exec 1>&p 2>&1 fi   echo "${V_DATE}- check_params.sh *******************************************" echo "Comenzado ejecucion de chequeo de parametros de kernel en maquina `hostname`" echo "****************************************************************************"   UX_VERS=`uname -a | awk '{print $3}'` KCTUNE=/usr/sbin/kctune MEM_TOTAL_MB=`./check_mem` <-- This should return the physical mem of the machine on bytes MEM_TOTAL=$((MEM_TOTAL_MB*1024))     NPROC=$(${KCTUNE} | grep nproc | grep -v '(nproc' | grep -v *nproc | awk '{print $2}') if [ ${NPROC} -lt 4096 ] then        echo "[FAILED] Information: El parametro nproc con valor actual ${NPROC} debe tener una valor superior a 4096" else        echo "[OK] Information: El parametro nproc con valor actual ${NPROC} debe tener una valor superior a 4096" fi     KSI_ALLOC_MAX_T=$(${KCTUNE} | grep ksi_alloc | awk '{print $2}') KSI_ALLOC_MAX=$((NPROC*8)) if [ ${KSI_ALLOC_MAX_T} -lt ${KSI_ALLOC_MAX} ] then        echo "[FAILED] Information: El parametro ksi_alloc_max con valor actual ${KSI_ALLOC_MAX_T} debe tener una valor superior a ${KSI_ALLOC_MAX}" else        echo "[OK] Information: El parametro ksi_alloc_max con valor actual ${KSI_ALLOC_MAX_T} debe tener una valor superior a ${KSI_ALLOC_MAX}" fi       EXECUTABLE_STACK=$(${KCTUNE} | grep executable_stack | awk '{print $2}') if [ ${EXECUTABLE_STACK} -ne 0 ] then        echo "[FAILED] Information: El parametro executable_stack con valor actual ${EXECUTABLE_STACK} debe tener una valor igual a 0" else        echo "[OK] Information: El parametro executable_stack con valor actual ${EXECUTABLE_STACK} debe tener una valor igual a 0" fi       MAX_THREAD_PROC=$(${KCTUNE} | grep max_thread_proc | awk '{print $2}') if [ ${MAX_THREAD_PROC} -lt 1024 ] then        echo "[FAILED] Information: El parametro max_thread_proc con valor actual ${MAX_THREAD_PROC} debe tener una valor superior a 1024" else        echo "[OK] Information: El parametro max_thread_proc con valor actual ${MAX_THREAD_PROC} debe tener una valor superior a 1024" fi     MAXDSIZ=$(${KCTUNE} | grep 'maxdsiz ' | awk '{print $2}') if [ ${MAXDSIZ} -lt 1073741824 ] then        echo "[FAILED] Information: El parametro maxdsiz con valor actual ${MAXDSIZ} debe tener una valor superior a 1073741824" else        echo "[OK] Information: El parametro maxdsiz con valor actual ${MAXDSIZ} debe tener una valor superior a 1073741824" fi     MAXDSIZ_64BIT=$(${KCTUNE} | grep maxdsiz_64bit | awk '{print $2}') if [ ${MAXDSIZ} -lt 2147483648 ] then        echo "[FAILED] Information: El parametro maxdsiz_64bit con valor actual ${MAXDSIZ_64BIT} debe tener una valor superior a 2147483648" else        echo "[OK] Information: El parametro maxdsiz_64bit con valor actual ${MAXDSIZ_64BIT} debe tener una valor superior a 2147483648" fi   MAXSSIZ=$(${KCTUNE} | grep 'maxssiz ' | awk '{print $2}') if [ ${MAXSSIZ} -lt 134217728 ] then        echo "[FAILED] Information: El parametro maxssiz con valor actual ${MAXSSIZ} debe tener una valor superior a 134217728" else        echo "[OK] Information: El parametro maxssiz con valor actual ${MAXSSIZ} debe tener una valor superior a 134217728" fi     MAXSSIZ_64BIT=$(${KCTUNE} | grep maxssiz_64bit | awk '{print $2}') if [ ${MAXSSIZ} -lt 1073741824 ] then        echo "[FAILED] Information: El parametro maxssiz_64bit con valor actual ${MAXSSIZ} debe tener una valor superior a 1073741824" else        echo "[OK] Information: El parametro maxssiz_64bit con valor actual ${MAXSSIZ} debe tener una valor superior a 1073741824" fi     MAXUPRC_T=$(${KCTUNE} | grep maxuprc | awk '{print $2}') MAXUPRC=$(((NPROC*9)/10)) if [ ${MAXUPRC_T} -lt ${MAXUPRC} ] then        echo "[FAILED] Information: El parametro maxuprc con valor actual ${MAXUPRC_T} debe tener una valor superior a ${MAXUPRC}" else        echo "[OK] Information: El parametro maxuprc con valor actual ${MAXUPRC_T} debe tener una valor superior a ${MAXUPRC}" fi   MSGMNI=$(${KCTUNE} | grep msgmni | awk '{print $2}') if [ ${MSGMNI} -lt ${NPROC} ] then        echo "[FAILED] Information: El parametro msgni con valor actual ${MSGMNI} debe tener una valor superior a ${NPROC}" else        echo "[OK] Information: El parametro msgni con valor actual ${MSGMNI} debe tener una valor superior a ${NPROC}" fi     if [ ${UX_VERS} = "B.11.23" ] then        MSGSEG=$(${KCTUNE} | grep msgseg | awk '{print $2}')        if [ ${MSGSEG} -lt 32767 ]        then        echo "[FAILED] Information: El parametro msgseg con valor actual ${MSGSEG} debe tener una valor superior a 32767"        else        echo "[OK] Information: El parametro msgseg con valor actual ${MSGSEG} debe tener una valor superior a 32767"        fi fi   MSGTQL=$(${KCTUNE} | grep msgtql | awk '{print $2}') if [ ${MSGTQL} -lt ${NPROC} ] then        echo "[FAILED] Information: El parametro msgtql con valor actual ${MSGTQL} debe tener una valor superior a ${NPROC}" else        echo "[OK] Information: El parametro msgtql con valor actual ${MSGTQL} debe tener una valor superior a ${NPROC}" fi       if [ ${UX_VERS} = "B.11.23" ] then        NFILE_T=$(${KCTUNE} | grep nfile | awk '{print $2}')        NFILE=$((15*NPROC+2048))        if [ ${NFILE_T} -lt ${NFILE} ]        then        echo "[FAILED] Information: El parametro nfile con valor actual ${NFILE_T} debe tener una valor superior a ${NFILE}"        else        echo "[OK] Information: El parametro nfile con valor actual ${NFILE_T} debe tener una valor superior a ${NFILE}"        fi fi     NFLOCKS=$(${KCTUNE} | grep nflocks | awk '{print $2}') if [ ${NFLOCKS} -lt ${NPROC} ] then        echo "[FAILED] Information: El parametro nflocks con valor actual ${NFLOCKS} debe tener una valor superior a ${NPROC}" else        echo "[OK] Information: El parametro nflocks con valor actual ${NFLOCKS} debe tener una valor superior a ${NPROC}" fi   NINODE_T=$(${KCTUNE} | grep ninode | grep -v vx | awk '{print $2}') NINODE=$((8*NPROC+2048)) if [ ${NINODE_T} -lt ${NINODE} ] then        echo "[FAILED] Information: El parametro ninode con valor actual ${NINODE_T} debe tener una valor superior a ${NINODE}" else        echo "[OK] Information: El parametro ninode con valor actual ${NINODE_T} debe tener una valor superior a ${NINODE}" fi     NCSIZE_T=$(${KCTUNE} | grep ncsize | awk '{print $2}') NCSIZE=$((NINODE+1024)) if [ ${NCSIZE_T} -lt ${NCSIZE} ] then        echo "[FAILED] Information: El parametro ncsize con valor actual ${NCSIZE_T} debe tener una valor superior a ${NCSIZE}" else        echo "[OK] Information: El parametro ncsize con valor actual ${NCSIZE_T} debe tener una valor superior a ${NCSIZE}" fi     if [ ${UX_VERS} = "B.11.23" ] then        MSGMAP_T=$(${KCTUNE} | grep msgmap | awk '{print $2}')        MSGMAP=$((MSGTQL+2))        if [ ${MSGMAP_T} -lt ${MSGMAP} ]        then        echo "[FAILED] Information: El parametro msgmap con valor actual ${MSGMAP_T} debe tener una valor superior a ${MSGMAP}"        else        echo "[OK] Information: El parametro msgmap con valor actual ${MSGMAP_T} debe tener una valor superior a ${MSGMAP}"        fi fi   NKTHREAD_T=$(${KCTUNE} | grep nkthread | awk '{print $2}') NKTHREAD=$((((NPROC*7)/4)+16)) if [ ${NKTHREAD_T} -lt ${NKTHREAD} ] then        echo "[FAILED] Information: El parametro nkthread con valor actual ${NKTHREAD_T} debe tener una valor superior a ${NKTHREAD}" else        echo "[OK] Information: El parametro nkthread con valor actual ${NKTHREAD_T} debe tener una valor superior a ${NKTHREAD}" fi     SEMMNI=$(${KCTUNE} | grep semmni | grep -v '(semm' | awk '{print $2}') if [ ${SEMMNI} -lt ${NPROC} ] then        echo "[FAILED] Information: El parametro semmni con valor actual ${SEMMNI} debe tener una valor superior a ${NPROC}" else        echo "[OK] Information: El parametro semmni con valor actual ${SEMMNI} debe tener una valor superior a ${NPROC}" fi     SEMMNS_T=$(${KCTUNE} | grep semmns | awk '{print $2}') SEMMNS=$((SEMMNI+2)) if [ ${SEMMNS_T} -lt ${SEMMNI} ] then        echo "[FAILED] Information: El parametro semmns con valor actual ${SEMMNS_T} debe tener una valor superior a ${SEMMNS}" else        echo "[OK] Information: El parametro semmns con valor actual ${SEMMNS_T} debe tener una valor superior a ${SEMMNS}" fi   SEMMNU_T=$(${KCTUNE} | grep semmnu | awk '{print $2}') SEMMNU=$((NPROC-4)) if [ ${SEMMNU_T} -lt ${SEMMNU} ] then        echo "[FAILED] Information: El parametro semmnu con valor actual ${SEMMNU_T} debe tener una valor superior a ${SEMMNU}" else        echo "[OK] Information: El parametro semmnu con valor actual ${SEMMNU_T} debe tener una valor superior a ${SEMMNU}" fi     if [ ${UX_VERS} = "B.11.23" ] then        SEMVMX=$(${KCTUNE} | grep msgseg | awk '{print $2}')        if [ ${SEMVMX} -lt 32767 ]        then        echo "[FAILED] Information: El parametro semvmx con valor actual ${SEMVMX} debe tener una valor superior a 32767"        else        echo "[OK] Information: El parametro semvmx con valor actual ${SEMVMX} debe tener una valor superior a 32767"        fi fi     SHMMNI=$(${KCTUNE} | grep shmmni | awk '{print $2}') if [ ${SHMMNI} -lt 512 ] then        echo "[FAILED] Information: El parametro shmmni con valor actual ${SHMMNI} debe tener una valor superior a 512" else        echo "[OK] Information: El parametro shmmni con valor actual ${SHMMNI} debe tener una valor superior a 512" fi     SHMSEG=$(${KCTUNE} | grep shmseg | awk '{print $2}') if [ ${SHMSEG} -lt 120 ] then        echo "[FAILED] Information: El parametro shmseg con valor actual ${SHMSEG} debe tener una valor superior a 120" else        echo "[OK] Information: El parametro shmseg con valor actual ${SHMSEG} debe tener una valor superior a 120" fi   VPS_CEILING=$(${KCTUNE} | grep vps_ceiling | awk '{print $2}') if [ ${VPS_CEILING} -lt 64 ] then        echo "[FAILED] Information: El parametro vps_ceiling con valor actual ${VPS_CEILING} debe tener una valor superior a 64" else        echo "[OK] Information: El parametro vps_ceiling con valor actual ${VPS_CEILING} debe tener una valor superior a 64" fi   SHMMAX=$(${KCTUNE} | grep shmmax | awk '{print $2}') if [ ${SHMMAX} -lt ${MEM_TOTAL} ] then         echo "[FAILED] Information: El parametro shmmax con valor actual ${SHMMAX} debe tener una valor superior a ${MEM_TOTAL}" else         echo "[OK] Information: El parametro shmmax con valor actual ${SHMMAX} debe tener una valor superior a ${MEM_TOTAL}" fi exit 0  

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  • It’s On! Oracle Open World 2012 Opens Call for Papers is Open

    - by David Hope-Ross
    Oracle OpenWorld is among the world’s largest industry events for good reason. It offers a vast array of learning and networking opportunities in one of the planet’s great cities.  And one of the key reasons for its popularity among procurement and supply chain professionals is the prominence of presentations by customers.   If you’d like to deliver a presentation based on your experience, now is the time to submit your abstract for review by the selection panel. The competition is strong: roughly 18% of entries are accepted each year from more than 3,000 submissions. Review panels are made up of experts both internal and external to Oracle. Successful submissions often (but not exclusively) focus on customer successes, how-tos, or best practices. What’s in it for you? Recognition, for one thing. Accepted sessions are publicized in the content catalog, which goes live in mid-June, and sessions given by external speakers often prove the most popular. Plus, accepted speakers get a complimentary pass to Oracle OpenWorld with access to all sessions and networking events- that could save you up to $2,595!   Be sure designate your session for inclusion in the correct track by selecting  “APPLICATIONS: Supply Chain Management” or “APPLICATIONS: Sourcing and Procurement” from the Primary Track drop down menu.   We look forward to seeing you in San Francisco!

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  • [GEEK SCHOOL] Network Security 2: Preventing Disaster with User Account Control

    - by Ciprian Rusen
    In this second lesson in our How-To Geek School about securing the Windows devices in your network, we will talk about User Account Control (UAC). Users encounter this feature each time they need to install desktop applications in Windows, when some applications need administrator permissions in order to work and when they have to change different system settings and files. UAC was introduced in Windows Vista as part of Microsoft’s “Trustworthy Computing” initiative. Basically, UAC is meant to act as a wedge between you and installing applications or making system changes. When you attempt to do either of these actions, UAC will pop up and interrupt you. You may either have to confirm you know what you’re doing, or even enter an administrator password if you don’t have those rights. Some users find UAC annoying and choose to disable it but this very important security feature of Windows (and we strongly caution against doing that). That’s why in this lesson, we will carefully explain what UAC is and everything it does. As you will see, this feature has an important role in keeping Windows safe from all kinds of security problems. In this lesson you will learn which activities may trigger a UAC prompt asking for permissions and how UAC can be set so that it strikes the best balance between usability and security. You will also learn what kind of information you can find in each UAC prompt. Last but not least, you will learn why you should never turn off this feature of Windows. By the time we’re done today, we think you will have a newly found appreciation for UAC, and will be able to find a happy medium between turning it off completely and letting it annoy you to distraction. What is UAC and How Does it Work? UAC or User Account Control is a security feature that helps prevent unauthorized system changes to your Windows computer or device. These changes can be made by users, applications, and sadly, malware (which is the biggest reason why UAC exists in the first place). When an important system change is initiated, Windows displays a UAC prompt asking for your permission to make the change. If you don’t give your approval, the change is not made. In Windows, you will encounter UAC prompts mostly when working with desktop applications that require administrative permissions. For example, in order to install an application, the installer (generally a setup.exe file) asks Windows for administrative permissions. UAC initiates an elevation prompt like the one shown earlier asking you whether it is okay to elevate permissions or not. If you say “Yes”, the installer starts as administrator and it is able to make the necessary system changes in order to install the application correctly. When the installer is closed, its administrator privileges are gone. If you run it again, the UAC prompt is shown again because your previous approval is not remembered. If you say “No”, the installer is not allowed to run and no system changes are made. If a system change is initiated from a user account that is not an administrator, e.g. the Guest account, the UAC prompt will also ask for the administrator password in order to give the necessary permissions. Without this password, the change won’t be made. Which Activities Trigger a UAC Prompt? There are many types of activities that may trigger a UAC prompt: Running a desktop application as an administrator Making changes to settings and files in the Windows and Program Files folders Installing or removing drivers and desktop applications Installing ActiveX controls Changing settings to Windows features like the Windows Firewall, UAC, Windows Update, Windows Defender, and others Adding, modifying, or removing user accounts Configuring Parental Controls in Windows 7 or Family Safety in Windows 8.x Running the Task Scheduler Restoring backed-up system files Viewing or changing the folders and files of another user account Changing the system date and time You will encounter UAC prompts during some or all of these activities, depending on how UAC is set on your Windows device. If this security feature is turned off, any user account or desktop application can make any of these changes without a prompt asking for permissions. In this scenario, the different forms of malware existing on the Internet will also have a higher chance of infecting and taking control of your system. In Windows 8.x operating systems you will never see a UAC prompt when working with apps from the Windows Store. That’s because these apps, by design, are not allowed to modify any system settings or files. You will encounter UAC prompts only when working with desktop programs. What You Can Learn from a UAC Prompt? When you see a UAC prompt on the screen, take time to read the information displayed so that you get a better understanding of what is going on. Each prompt first tells you the name of the program that wants to make system changes to your device, then you can see the verified publisher of that program. Dodgy software tends not to display this information and instead of a real company name, you will see an entry that says “Unknown”. If you have downloaded that program from a less than trustworthy source, then it might be better to select “No” in the UAC prompt. The prompt also shares the origin of the file that’s trying to make these changes. In most cases the file origin is “Hard drive on this computer”. You can learn more by pressing “Show details”. You will see an additional entry named “Program location” where you can see the physical location on your hard drive, for the file that’s trying to perform system changes. Make your choice based on the trust you have in the program you are trying to run and its publisher. If a less-known file from a suspicious location is requesting a UAC prompt, then you should seriously consider pressing “No”. What’s Different About Each UAC Level? Windows 7 and Windows 8.x have four UAC levels: Always notify – when this level is used, you are notified before desktop applications make changes that require administrator permissions or before you or another user account changes Windows settings like the ones mentioned earlier. When the UAC prompt is shown, the desktop is dimmed and you must choose “Yes” or “No” before you can do anything else. This is the most secure and also the most annoying way to set UAC because it triggers the most UAC prompts. Notify me only when programs/apps try to make changes to my computer (default) – Windows uses this as the default for UAC. When this level is used, you are notified before desktop applications make changes that require administrator permissions. If you are making system changes, UAC doesn’t show any prompts and it automatically gives you the necessary permissions for making the changes you desire. When a UAC prompt is shown, the desktop is dimmed and you must choose “Yes” or “No” before you can do anything else. This level is slightly less secure than the previous one because malicious programs can be created for simulating the keystrokes or mouse moves of a user and change system settings for you. If you have a good security solution in place, this scenario should never occur. Notify me only when programs/apps try to make changes to my computer (do not dim my desktop) – this level is different from the previous in in the fact that, when the UAC prompt is shown, the desktop is not dimmed. This decreases the security of your system because different kinds of desktop applications (including malware) might be able to interfere with the UAC prompt and approve changes that you might not want to be performed. Never notify – this level is the equivalent of turning off UAC. When using it, you have no protection against unauthorized system changes. Any desktop application and any user account can make system changes without your permission. How to Configure UAC If you would like to change the UAC level used by Windows, open the Control Panel, then go to “System and Security” and select “Action Center”. On the column on the left you will see an entry that says “Change User Account Control settings”. The “User Account Control Settings” window is now opened. Change the position of the UAC slider to the level you want applied then press “OK”. Depending on how UAC was initially set, you may receive a UAC prompt requiring you to confirm this change. Why You Should Never Turn Off UAC If you want to keep the security of your system at decent levels, you should never turn off UAC. When you disable it, everything and everyone can make system changes without your consent. This makes it easier for all kinds of malware to infect and take control of your system. It doesn’t matter whether you have a security suite or antivirus installed or third-party antivirus, basic common-sense measures like having UAC turned on make a big difference in keeping your devices safe from harm. We have noticed that some users disable UAC prior to setting up their Windows devices and installing third-party software on them. They keep it disabled while installing all the software they will use and enable it when done installing everything, so that they don’t have to deal with so many UAC prompts. Unfortunately this causes problems with some desktop applications. They may fail to work after you enable UAC. This happens because, when UAC is disabled, the virtualization techniques UAC uses for your applications are inactive. This means that certain user settings and files are installed in a different place and when you turn on UAC, applications stop working because they should be placed elsewhere. Therefore, whatever you do, do not turn off UAC completely! Coming up next … In the next lesson you will learn about Windows Defender, what this tool can do in Windows 7 and Windows 8.x, what’s different about it in these operating systems and how it can be used to increase the security of your system.

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  • Connection to Google, Yahoo, Bing, Ask, etc. compromised via all devices on my home network - How?

    - by jt0dd
    I'm a very computer savvy guy (although not very networking savvy), and I may still be wrong about this, but I think my home network may be compromised somehow. I'd like to know if it's possible for someone to have hijacked my network's connection to Google.com and other popular websites. Update: The issue seems to take effect with all popular websites. I can connect to small (non-popular) websites without issue, but Facebook, Google, Yahoo, and Bing cannot be accessed by any device on my home network. On all devices using my home network, I'm being shown http://www.google.com WARNING! Internet Explorer is currently out of date. Please update to continue. when I attempt to connect to google.com. I wouldn't be surprised by this at all if it were just the laptop. It's the fact that this is happening on all devices on my network that confuses me. Here's the screenshot from my iPhone, for reference. Can my home network be compromised? Is that even possible? How can something like this happen across all platforms on all devices in the same way? I wouldn't imagine every device / platform on the network would get the same virus. Should I assume that my network's security is totally compromised? Update: All mobile devices and laptops on my home network are experiencing the same alert when attempting to connect to google.com.

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  • What steps should I take to secure Tomcat 6.x?

    - by PAS
    I am in the process of setting up an new Tomcat deployment, and want it to be as secure as possible. I have created a 'jakarta' user and have jsvc running Tomcat as a daemon. Any tips on directory permissions and such to limit access to Tomcat's files? I know I will need to remove the default webapps - docs, examples, etc... are there any best practices I should be using here? What about all the config XML files? Any tips there? Is it worth enabling the Security manager so that webapps run in a sandbox? Has anyone had experience setting this up? I have seen examples of people running two instances of Tomcat behind Apache. It seems this can be done using mod_jk or with mod_proxy... any pros/cons of either? Is it worth the trouble? In case it matters, the OS is Debian lenny. I am not using apt-get because lenny only offers tomcat 5.5 and we require 6.x. Thanks!

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  • What's In Storage?

    - by [email protected]
    Oracle Flies South for Storage Networking Event Storage Networking World (now simply called SNW) is the place you'll find the most-comprehensive education on storage, infrastructure, and the datacenter in the spring of 2010. It's also the place where you'll see Oracle. During the April 12-15 event in Orlando, Florida, the industry's premiere presentations on storage trends and best practices are combined with hands-on labs covering storage management and IP storage. You'll also have the opportunity to learn about Oracle's Sun storage solutions, from Flash and open storage to enterprise disk and tape. Plus, if you stop by booth 207 in the expo hall, you might walk away with a bookish prize: an Amazon Kindle, courtesy of Oracle. Proving, once again, that education can be quite rewarding.

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  • Week 15: The Telephone Game

    - by sandra.haan
    Have you ever played a game of telephone? Remember the one where you whispered something like "Once bitten, twice shy" to the person next to you, only to find that after this message has been shared around the circle the last person to repeat it says "Pastrami on Rye"? Messages can get distorted and we want to make sure that your past successes are clearly articulated which is why we have put in place a reference program for our partners. Listen in as Judson tells you how to engage with OPN in the Partner Reference program. Take advantage of the opportunity to promote your success to prospects through Oracle. Find out more and submit your nomination for a reference today. Until next time, The OPN Communications Team

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  • Configuring JPA Primary key sequence generators

    - by pachunoori.vinay.kumar(at)oracle.com
    This article describes the JPA feature of generating and assigning the unique sequence numbers to JPA entity .This article provides information on jpa sequence generator annotations and its usage. UseCase Description Adding a new Employee to the organization using Employee form should assign unique employee Id. Following description provides the detailed steps to implement the generation of unique employee numbers using JPA generators feature Steps to configure JPA Generators 1.Generate Employee Entity using "Entities from Table Wizard". View image2.Create a Database Connection and select the table "Employee" for which entity will be generated and Finish the wizards with default selections. View image 3.Select the offline database sources-Schema-create a Sequence object or you can copy to offline db from online database connection. View image 4.Open the persistence.xml in application navigator and select the Entity "Employee" in structure view and select the tab "Generators" in flat editor. 5.In the Sequence Generator section,enter name of sequence "InvSeq" and select the sequence from drop down list created in step3. View image 6.Expand the Employees in structure view and select EmployeeId and select the "Primary Key Generation" tab.7.In the Generated value section,select the "Use Generated value" check box ,select the strategy as "Sequence" and select the Generator as "InvSeq" defined step 4. View image   Following annotations gets added for the JPA generator configured in JDeveloper for an entity To use a specific named sequence object (whether it is generated by schema generation or already exists in the database) you must define a sequence generator using a @SequenceGenerator annotation. Provide a unique label as the name for the sequence generator and refer the name in the @GeneratedValue annotation along with generation strategy  For  example,see the below Employee Entity sample code configured for sequence generation. EMPLOYEE_ID is the primary key and is configured for auto generation of sequence numbers. EMPLOYEE_SEQ is the sequence object exist in database.This sequence is configured for generating the sequence numbers and assign the value as primary key to Employee_id column in Employee table. @SequenceGenerator(name="InvSeq", sequenceName = "EMPLOYEE_SEQ")   @Entity public class Employee implements Serializable {    @Id    @Column(name="EMPLOYEE_ID", nullable = false)    @GeneratedValue(strategy = GenerationType.SEQUENCE, generator="InvSeq")   private Long employeeId; }   @SequenceGenerator @GeneratedValue @SequenceGenerator - will define the sequence generator based on a  database sequence object Usage: @SequenceGenerator(name="SequenceGenerator", sequenceName = "EMPLOYEE_SEQ") @GeneratedValue - Will define the generation strategy and refers the sequence generator  Usage:     @GeneratedValue(strategy = GenerationType.SEQUENCE, generator="name of the Sequence generator defined in @SequenceGenerator")

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  • ODEE Green Field (Windows) Part 5 - Deployment and Validation

    - by AndyL-Oracle
    And here we are, almost finished with our installation of Oracle Documaker Enterprise Edition ("ODEE") in a Windows green field environment. Let's recap what we've done so far: In part 1, I went over the basic process that I intended to show with installing an ODEE on a green field server. I walked you through the basic installation of Oracle 11g database In part 2, I covered the installation of WebLogic application server. In part 3, I showed you how to install SOA Suite for WebLogic. In part 4, we did the first part of the installation of ODEE itself. What remains after all of that, is the deployment of the ODEE components onto the database and application server - so let's get to it! DATABASE First, we'll deploy the schemas to the database. The schemas are created during the ODEE installation according to the responses provided during the install process. To deploy the schemas, you'll need to login to the database server in your green field environment. Open a command line and CD into ODEE_HOME\documaker\database\oracle11g.Run SQLPLUS as SYSDBA and execute dmkr_admin.sql:  sqlplus / as sysdba @dmkr_admin.sql Execute dmkr_asline.sql, dmkr_admin_correspondence_example.sql.  If you require additional languages, run the appropriate SQL scripts (e.g. dmkr_asline_es.sql for Spanish). APPLICATION SERVER Next, we'll deploy the WebLogic domain and it's components - Documaker web services, Documaker Interactive, Documaker dashboard, and more. To deploy the components, you'll need to login to the application server in your green field environment. 1. Open Windows Explorer and navigate to ODEE_HOME\documaker\j2ee\weblogic\oracle11g\scripts.2. Using a text editor such as Notepad++, modify weblogic_installation_properties and set location of MIDDLEWARE_HOME and ODEE HOME. If you have used the defaults you’ll probably need to change the E: to C: and that’s it. Save the changes.3. Continuing in the same directory, use your text editor to modify set_middleware_env.cmd and set the drive and path to MIDDLEWARE_HOME. If you have used the defaults you’ll probably need to just change E: to C: and that’s it. Save the changes.4. In the same directory, execute wls_create_domain.cmd by double-clicking it. This should run to completion. If it does not, review any errors and correct them, and rerun the script.5. In the same directory, execute wls_add_correspondence.cmd by double-clicking it - again this should run to completion. 6. Next, we'll start the AdminServer - this is the main WebLogic domain server. To start it, use Windows Explorer and navigate to MIDDLEWARE_HOME\user_projects\domains\idocumaker_domain. Double-click startWebLogic.cmd and the server startup will begin. Once you see output that indicates that the server status changed to RUNNING you may proceed.  a. Note: if you saw database connection errors, you probably didn’t make sure your database name and connection type match. You can change this manually in the WebLogic Console. Open a browser and navigate to http://localhost:7001/console (replace localhost with the name of your application server host if you aren't opening the browser on the server), and login with the the weblogic credential you provided in the ODEE installation process. b. Once you're logged in, open Services?Data Sources. Select dmkr_admin and click Connection Pool.  c. The end of the URL should match the connection type you chose. If you chose ServiceName, the URL should be: jdbc:oracle:thin:@//<hostname>:1521/<serviceName> and if you chose SID, the URL should be: jdbc:oracle:thin:@//<hostname>:1521/<SIDname> d. An example serviceName is a fully qualified DNS-style name, e.g. "idmaker.us.oracle.com". (It does not need to actually resolve in DNS). An example SID is just a name, e.g. IDMAKER. e. Save the change and repeat for the data source dmkr_asline.  f. You will also need to make the same changes in the ODEE_HOME/documaker/docfactory/config/context/.bindings file - open the file in a text editor, locate the URL lines and make the appropriate change, then save the file.  7. Back in the ODEE_HOME\documaker\j2ee\weblogic\oracle11g\scripts directory, execute create_users_groups.cmd. 8. In the same directory, execute create_users_groups_correspondence_example.cmd. 9. Open a browser and navigate to http://localhost:7001/jpsquery. Replace localhost with the name of your application server host if you aren't running the browser on the application server. If you changed the default port for the AdminServer from 7001, use the port you changed it to. You should see output like this: 10. Start the WebLogic managed servers by opening a command prompt and navigating to MIDDLEWARE_HOME/user_projects/domains/idocumaker_domain/bin/. When you start the servers listed below, you will be prompted to enter the WebLogic credentials to start the server. You can prevent this by providing the credential in the startManagedwebLogic.cmd file for the WLS_USER and WLS_PASS values. Note that the credential will be stored in cleartext. To start the server, type in the command shown. a. Start the JMS Server: ./startManagedWebLogic.cmd jms_server b. Start Dashboard/Documaker Administrator: ./startManagedWebLogic.cmd dmkr_server c. Start Documaker Interactive for Correspondence: ./startManagedWebLogic.cmd idm_server SOA Composites  If you're planning on testing out the approval process components of BPEL that can be used with Documaker Interactive, then use the following steps to deploy the SOA composites. If you're not going to use BPEL, you can skip to the next section.1. Stop the servers listed in the previous section (Step 10) in the reverse order that they were started.2. Run the Domain configuration command: navigate to and execute MIDDLEWARE_HOME/wlserver_10.3/common/bin/config.cmd.3. Select Extend and click next. 4. Select the iDocumaker Domain and click Next. 5. Select the Oracle SOA Suite – 11.1.1.0 (this may automatically select other components which is OK). Click Next. 6. View the Configure JDBC resources screen. You should not make any changes. Click Next. 7. Check both connections and click Test Connections. After successful test, click Next. If the tests fail, something is broken. Go back to configure JDBC resources and check your service name/SID. 8. Check all schemas. Set a password (will be the same for all schemas). Enter the database information (service name, host name, port). Click Next. 9. Connections should test successfully. If not, go back and fix any errors. Click Next. 10. Click Next to pass through Optional Configuration. 11. Click Extend. 12. Click Done. 13. Open a terminal window and navigate to/execute: ODEE_HOME/documaker/j2ee/weblogic/oracle11g/bpel/antbuild.cmd14. Start the WebLogic Servers – AdminServer, jms_server, dmkr_server, idm_server. If you forgot how to do this, see the previous section Step 10. Note: if you previously changed the startManagedWebLogic.cmd script for WLS_USER and WLS_PASS you will need to make those changes again. 15. Start the WebLogic server soa_server1: MIDDLEWARE_HOME/user_projects/domains/idocumaker_domain/bin/startManagedWebLogic.cmd soa_server116. Open a browser to http://localhost:7001/console and login. 17. Navigate to Services?Data Sources and select DMKR_ASLINE. 18. Click the Targets tab. Check soa_server1, then click Save. Repeat for the DMKR_ADMIN data source. 19. Open a command prompt and navigate to ODEE_HOME/j2ee/weblogic/oracle11g/scripts, then execute deploy_soa.cmd. That's it! (As if that wasn't enough?) DOCUMAKER Deploy the sample MRL resources by navigating to/executing ODEE_HOME/documaker/mstrres/dmres/deploysamplemrl.bat. You should see approximately 500 resources deployed into the database. Start the Factory Services. Start?Run?services.msc. Locate the service named "ODDF xxxx" and right-click, select Start. Note that each Assembly Line has a separate Factory setup, including its own Factory service and Docupresentment service. The services are named for the assembly line and the machine on which they are installed (because you could have multiple machines servicing a single assembly line, so this allows for easy scripting to control all the services if you choose to do so. Repeat for the Docupresentment service. Note that each Assembly Line has a separate Docupresentment. Using Windows Explorer, navigate to ODEE_HOME/documaker/mstrres/dmres/input and select one of the XML files, and copy it into ODEE_HOME/documaker/hotdirectory. Note: if you chose a different hot directory during installation, copy the file there instead. Momentarily you should see the XML file disappear! Open browser and navigate to http://localhost:10001/DocumakerDashboard (previous versions 12.0-12.2 use http://localhost:10001/dashboard) and verify that job processed successfully. Note that some transactions may fail if you do not have a properly configured email server, and this is ok. You can set up a simple SMTP server (just search the internet for "SMTP developer" and you'll get several to choose from.  So... that's it? Where are we at this point? You now have a completely functional ODEE installation, from soup to nuts as they say. You can further expand your installation by doing some of the following activities: clustering WebLogic services configuring WebLogic for redundancy configuring Oracle 11g for RAC adding additional Factory servers for redundancy/processing capacity setting up a real MRL (instead of the sample resources) testing Documaker Web Services for job submission and more!  I certainly hope you've enjoyed this and find it useful. If you find yourself running into trouble, visit the Oracle Community for Documaker - there is plenty of activity there and you can ask questions. For more concentrated assistance, you can engage an Oracle consultant who is a subject matter expert to assist you. Feel free to email me [andy (dot) little (at) oracle (dot) com] and I can connect you with the appropriate resource to get started. Best of luck! -Andy 

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  • Bajaj Electical Lites up India with Oracle SCM Apps!

    - by [email protected]
    The Executive Team from Bajaj Electricals/India did a fantastic job of summarizing their Oracle Experience in a 5 minute clip below. Their Chairman, Mr Baja, along with Ram/GM and several other business leaders highlighted the decision to select Oracle and Oracle consulting to connect thier business applications to meet the needs of a growing country.  Its a clip worth listening to and provides keen insight into both the vision and results. http://www.oracle.com/pls/ebn/live_viewer.main?p_direct=yes&p_shows_id=8226860

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  • Alaska Airlines Takes Off with Siebel Loyalty and Marketing

    - by tony.berk
    Who likes junk mail? Not me! But I don't mind targeted messages that are relevant to me. Alaska Airlines greatly improved their ability to be more personal with their customers by replacing a legacy mainframe loyalty system with Siebel Loyalty and Siebel Marketing. Which means, as an Alaska Airlines customer, I get less junk mail! With improved access to customer profile information in Siebel, Alaska Airlines presents targeted, relevant offers on their website and via email. At the same time, Alaska Airlines has reduced their speed-to-market with promotions by 150 percent and can now implement new partner marketing programs twice as fast. Finally, as Steve Jarvis, VP of Marketing, Sales and Customer Experience at Alaska Airlines, points out in the video, Alaska Airlines can now reach all 22 million of their annual passengers, not just the 10% who were in the legacy loyalty system. To see other customer success stories, visit Siebel CRM Success. Click here to learn more about Oracle's CRM products.

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  • Customer Centricity: It's Not Easy, But Worth It

    - by tony.berk
    Defining customer centricity is relatively easy: focusing on the customer and their experiences and interactions with your company. Implementing a customer centric strategy is not so easy. We've highlighted customers who have focused on their customers and experienced great success including SJ, the Swedish rail operator, and Vopak, the world's largest provider of conditioned storage facilities for bulk liquids. In this interview with Stuart Lennie, President, Volvo IT, North America and VP, Volvo's Global Sales to Order Solutions Unit, we get the opportunity to learn from another company that is not just talking about the customer, but actually implementing the significant strategic shifts required to become customer centric. Volvo has developed a vision, a strategy and a methodology to keep existing customers by understanding what is important to them. To see other customer success stories, visit Siebel CRM Success. Click here, to learn more about Oracle's CRM products.

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  • New OTL Top Error Documents

    - by Oracle_EBS
    We would like to take this opportunity to announce new documents that are aimed at easing your experience when faced with troubleshooting Oracle Time and Labor issues. To this end we would like to highlight related and updated documentation regarding the top most reported OTL issues. Similar to the iRecruitment top error document updates announced in our EBS HCM Newsletter for December 2011, we proactively analyzed the issues reported on Oracle Time and Labor, identifying and consolidating knowledge content for the top 3 - 4 error messages in My Oracle Support documents. These new documents are as follows: Document Content Type Note ID: Oracle Time and Labor (OTL) Timekeeper issues Functional 1380612.1 Oracle Time and Labor (OTL) Approval issues Functional 1383990.1 Oracle Time and Labor (OTL) Retrieval issues Functional 1385426.1 These documents are now available via our Oracle Time and Labor Information Center Doc ID 1293475.1. As always, we very much welcome your feedback should you use these documents. Please add your views by using the "Rate This Document" feature should you wish to share your experience and any further improvement suggestions.

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  • Framework 4 Features: User Propogation to the Database

    - by Anthony Shorten
    Once of the features I mentioned in a previous entry was the ability for Oracle Utilities Application Framework V4 to automatically propogate the end user to the database connection. This bears more explanation. In the past releases of the Oracle Utilities Application Framework, all database connections are pooled and shared within a channel of access. So for example, the online connections on the Business Application Server share a common pool of connections and the batch in a thread pool shares a seperate pool of connections. The connections are pooled for performance reasons (the most expensive part of a typical transaction is opening and closing connections so we save time by having them ready beforehand). The idea is that when a business function needs some SQL to be execute it takes a spare connection from the pool, executes the SQL and then returns the connection back to the pool for reuse. Unfortunelty to support the pool being started and ready before the transactions arrives means that you need to have a shared userid (as you dont know the users who need them beforehand). Therefore each connection uses the same database user to execute the SQL it needs. This is acceptable for executing transactions, generally but does not allow the DBA or other tools to ascertain which end user is actually running the transaction. In Oracle Utilities Application Framework V4, we now set the CLIENT_IDENTIFIER to the end userid (not the Login Id) when the connection is taken from the pool and used and reset it back to blank when returned to the pool. The CLIENT_IDENTIFIER is a feature that is present in the Oracle Database connection information. From a monitoring perspective, when a connection to the database is actively running SQL, the end user is now able to be determined by querying the CLIENT_IDENTIFIER on the session object within the database. This can be done in the DBA's favorite monitoring tool (even just some SQL on the v$session table is enough). This has other implications as well. Oracle sells a lot of other security addons to the database and so do third parties. If a site wants to have additional levels of security or auditing in the database then the CLIENT_IDENTIFIER, if supported, is now available to be recorded or used by those products to provide additional levels of security. This facility was one of the highly "nice to haves" that customers would ask us about so we now allow it to be used to allow finer grained monitoring and additional security facilities. Note: This facility is only available for customers using the Oracle Database versions of our products.

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  • Welcome

    - by Jiandong Guo
    In this blog, I plan to provide you with information about OWSM, Oracle Web services Manager.  I joined Platform Security and OWSM team in Oracle's identity management organization in February, 2010. Before that I had been working on Metro, an open source Web services project,  in Sun's Glassfish organization for 5 years, as one of the architects for security. I am continuing that work here at Oracle OWSM, focusing on developing and evangelizing our enterprise Web services security,  identity and policy management offerings.To start with, I plan to write a series of posts on some of the new features for OWSM in Oracle Fusion Middleware 11g R1 PS3.Thank you all for your interests.

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  • Cutting Subscriber Churn with Media Intelligence

    - by Oracle M&E
    There's lots of talk in media and entertainment companies about using "big data".  But it's often hard to see through the hype and understand how big data brings benefits in the real world.  How about being able to predict with 92% accuracy which subscribers intend to cancel their subscription - and put in place a renewal strategy to dramatically reduce that churn?  That's what Belgian media company De Persgroep has achieved with Oracle's Media Intelligence solution.  "One of the areas in which we're able to achieve beautiful results using big data is the churn prediction," De Persgroep's CIO Luc Verbist explains in a new Oracle video.  "Based on all the data that we collect on websites and all your behavior, payment behavior and so on, we're able to make a prediction model, which, with an accuracy of 92 percent, is able to predict that you probably won't renew your newspaper, anymore. So our approach to renewal is completely different to the people in that segment than towards the other people. And this has brought us a lot of value and a lot of customers who didn't stop their newspaper where else they would have done so." De Persgroep is using Oracle's Big Data Appliance, along with software from Oracle partner NGDATA to build up a detailed "DNA profile" of each individual customer, based on every interaction, in real time.  This means that any change in behavior - a drop in content consumption, a late subscription payment, a negative social media comment - is captured.  Applying advanced data modeling techniques automatically converts those raw interactions into data with real business meaning - like that customer's risk of churning. The very same data profile - comprising hundreds if individual dimensions - can simultaneously drive targeted marketing campaigns - informing audience about new content that's most relevant and encouraging them to subscribe.  It can power content recommendations and personalization right in the content sites and apps. And it can link directly into digital advertising networks via platforms like Oracle's BlueKai data management platform (DMP), to drive increased advertising CPMs. Using Oracle's Media Intelligence solution enables this across De Persgroep's business - comprising eight newspapers and 25 magazines published in Belgium and The Netherlands, and digital properties including websites with 6m daily unique visitors, along with TV and radio stations. "The company strategy is in fact a customer-centric strategy, so we want to get a 360-view about our customers, about our prospects. And the big data project helped us to achieve that goal," says Verbist. Using Oracle's Big Data Appliance to underpin the solution created huge savings.   "The selection of the Big Data Appliance was quite easy.  It was very quick to install, very easy to install, as well. And it was far cheaper than building our own Hadoop cluster. So it was in fact a non-brainer," Verbist explains. Applying Media Intelligence approach has yielded incredible results for De Persgroep, including: Improved products - with a new understanding of how readers are consuming print and digital content across the day Improved customer segmentation - driving a 6X improvement in customer prospecting and acquisition when contacting a specific segment Having the project up and running in three months And that has led to competitive benefits for De Persgroep, as Luc Verbist explains: "one of the results we saw since we started using big data is that we're able to increase the gap between we as the market leader, and the second [by] more than 20 percent."

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  • BPM+SOA Governance Hands-On-Workshops 17.3. Hannover, 22.3. Hamburg, 24.3. Potsdam

    - by franziska.schneider(at)oracle.com
    Oracle Hands-on Workshop: Entdecken Sie die Flexibilität und Leistungsfähigkeit der BPM-Suite und dem Enterprise Repository. Geschäftprozessmodellierung (BPM) und -ausführung ist aufgrund leistungsfähiger und einfacher anzuwendender Tools für immer mehr Unternehmen eine sinnvolle Lösung. Ein wichtiger Aspekt dabei ist das reibungslose Zusammenspiel zwischen den Fachabteilungen und der Software-Entwicklung. Die Abstimmung zwischen der Fachabteilung, welche die Prozesse modelliert, und den Entwicklern, welche die Services bereitstellen, kann durch SOA-Governance Methodiken gesteuert werden. Dabei muss es nicht immer gleich ein umfassendes Governance-Modell sein, aber eine gewisse Abstimmung ist sinnvoll. In diesem Handson-Workshop soll ein gangbarer Mittelweg aufgezeigt werden. In den Workshops von Oracle können Sie sich mit Kollegen austauschen, sich die neueste Technik direkt von den Oracle Experten zeigen lassen und an praktischen Übungen teilnehmen. Auf dieser Veranstaltung sind Sie richtig, wenn Sie mit der Oracle BPM-Suite in die Modellierung von BPMN Geschäftsprozessen einsteigen möchten, das Oracle Enterprise Repository als zentrale Verwaltungsplattform kennenlernen möchten, lernen möchten, wie Sie Einblick in die Abhängigkeiten Ihrer SOA bekommen und wie Sie die Abstimmung zwischen IT und Fachbereich werkzeugunterstützt optimieren können. Nutzen Sie diese Chance, neue Kontakte zu knüpfen! Melden Sie sich hier gleich für die kostenlose Veranstaltung an.

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  • Oracle Tutor: *** CAUTION to Word .docx Users ***

    - by [email protected]
    Microsoft released a security update KB969604 for Office 2007 (around June 2009) This update causes document variables within Word docx files to be scrambled. This update might still be pushed out via Office 2007 updates DO NOT save files as docx using MS OFFICE 2007 until you apply the MS hotfix # 970942 available here If you are using Windows XP with Office 2003 or Office 2000 and have installed an older Office 2007 compatibility pack, documents saved as docx may also cause the scrambled document variables. Installing the 2007 compatibility pack published on 1/6/2010 (version 4) will prevent the document variables from becoming corrupt. Those on Windows 2000 may not be able to install the latest compatibility pack, or the compatibility pack may not function properly. This situation will hopefully be rectified in the coming months. What is a document variable? Document variables store data inside the document, invisible to the user. The Tutor software uses them when converting the document to HTML and when creating the flowchart, just to name a couple of uses. How will you know if a document's variables are scrambled? The difficulty in diagnosing the issue is that the symptoms can take myriad forms. There isn't a single error message or a single feature that one can point to and say, "test for the problem by doing this." The best clue about the error is seeing any kind of string in an error message that has garbage characters, question marks, xml code snippets, or just nonsense. Such as "Language ?????????????xlr;lwlerkjl could not be found." It is also possible to see the corrupted data in the footers of the Word docs. And, just because the footers look correct does not mean that the document variables are not corrupted. The corruption problem does not occur in every document variable in the document, just some of them. Often it is less than a quarter of them. What is the difference between docx files and doc files? Office 2007 uses Office Open XML formats with .docx and .docm filename extensions. - Docx is an Office Open XML word document. - Docm is a macro enabled Office Open XML document. This means the file structure behind the scenes is quite different from the binary file formats used prior to Office 2007 such as .doc, .dot, .xls, and .ppt. Solution Summary: For Windows XP and Word 2007: Install the hotfix, or save files as *.doc For Windows XP and Word 2000 and 2003: Install the latest compatibility pack or save files as *.doc For Windows 2000 with Word 2000 or 2003, do not use any compatibility pack, save files as *.doc Emily Chorba Principle Product Manager for Oracle Tutor

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  • Adatintegrációs rendezvény HOUG tagoknak, DW/BI és Database szakosztály

    - by user645740
    2011. június 29-én szerdán lesz a HOUG szervezet Oracle adatintegrációs rendezvénye. Részvételi feltétel: HOUG tagság! Ha HOUG tag, akkor azért jöjjön, ha Oracle felhasználó és még nem HOUG tag, akkor lépjen be gyorsan a HOUG egyesületbe! Témák: adatintegráció, ELT-ETL, OWB, ODI, GoldenGate, RAC, Active Data Guard, stb. Az Oracle Warehouse Buildernek sok felhasználója van Magyarországon, és nem csupán az adattárházas-BI környezetekben. Az ELT területen Oracle Data Integratorra fókuszál az Oracle, ami heterogén környezetekben kiválóan muködik, azaz nem csak Oracle adatbázisokkal. Katt ide: HOUG szervezet Oracle adatintegrációs rendezvénye.

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  • Together at Last

    - by [email protected]
    OpenWorld, JavaOne, and Oracle Develop Get ready to converge on the ultimate IT convergence. Join us September 19-23 in San Francisco to attend Oracle OpenWorld, JavaOne, and Oracle Develop. With our new and complete technology stack apps-to-disk approach, there's something here for everyone. For all the nitty-gritty details, check out this recent article from Oracle Magazine. Better yet, reserve your place now on our registration page. We'll turn your visit to the city of the Golden Gate into a golden opportunity for your enterprise.

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  • More Collateral to drive Remarketer Activity

    - by martin.morganti(at)oracle.com
    Over the last few months we have added a range of marketing materials to the Remarketer Level pages including an extensive set of Marketing Kits to support the Solution Kits previously available. As part of the continuing program, we have just added some additional training for Remarketers at no cost. In addition to the Oracle 1-Click Technology Products Guided Learning Path which explains about the program and how to position the products, we have added Oracle Database 11g 1-Click Technology Sales Guided Learning Path. This Learning path allows Remarketers to get access to more detailed training on the Oracle 11G database and so develop their understanding of the opportunities they could be benefiting from today, by reselling the 1-click products. This is in direct response to requests to make more training available to the Remarketers, so take the opportunity to let your Remarketer customers and prospects know about this additional training and how they can Jump Start a resell business with Oracle today with No Fees, No Barriers and No Excuses.

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