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• New Rules of Retail

  - by David Dorf

  I've been on vacation and preparing for Crosstalk, so its been a while since I've posted. I've seen the agenda, and I can assure you Crosstalk will be lots of fun. In addition to hearing from lots of retailers, we'll also be doing a little bowling and racing on the track. I'll be around for the sessions, the ORUG meetings, and our Customer Advisory Board so please be sure to say hello. I also just completed a white paper based on a previous blog posting which in turn was based on learnings from reading What Would Google Do? For each of Jarvis' ten rules, I discuss the concept in the context of retail and provide real-world examples. No mention of products or sales pitches at all. You can download the paper here. It will put you in the right frame of mind for hearing Jeff Jarvis speak at Crosstalk. For those that can't make it, I'll post some highlights afterwards.

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• Distinctly LINQ &ndash; Getting a Distinct List of Objects

  - by David Totzke

  Let’s say that you have a list of objects that contains duplicate items and you want to extract a subset of distinct items.  This is pretty straight forward in the trivial case where the duplicate objects are considered the same such as in the following example: List<int> ages = new List<int> { 21, 46, 46, 55, 17, 21, 55, 55 }; IEnumerable<int> distinctAges = ages.Distinct(); Console.WriteLine("Distinct ages:"); foreach (int age in distinctAges) { Console.WriteLine(age); } /* This code produces the following output: Distinct ages: 21 46 55 17 */ What if you are working with reference types instead?  Imagine a list of search results where items in the results, while unique in and of themselves, also point to a parent.  We’d like to be able to select a bunch of items in the list but then see only a distinct list of parents.  Distinct isn’t going to help us much on its own as all of the items are distinct already.  Perhaps we can create a class with just the information we are interested in like the Id and Name of the parents.  public class SelectedItem { public int ItemID { get; set; } public string DisplayName { get; set; } } We can then use LINQ to populate a list containing objects with just the information we are interested in and then get rid of the duplicates. IEnumerable<SelectedItem> list = (from item in ResultView.SelectedRows.OfType<Contract.ReceiptSelectResults>() select new SelectedItem { ItemID = item.ParentId, DisplayName = item.ParentName }) .Distinct(); Most of you will have guessed that this didn’t work.  Even though some of our objects are now duplicates, because we are working with reference types, it doesn’t matter that their properties are the same, they’re still considered unique.  What we need is a way to define equality for the Distinct() extension method. IEqualityComparer<T> Looking at the Distinct method we see that there is an overload that accepts an IEqualityComparer<T>.  We can simply create a class that implements this interface and that allows us to define equality for our SelectedItem class. public class SelectedItemComparer : IEqualityComparer<SelectedItem> { public new bool Equals(SelectedItem abc, SelectedItem def) { return abc.ItemID == def.ItemID && abc.DisplayName == def.DisplayName; } public int GetHashCode(SelectedItem obj) { string code = obj.DisplayName + obj.ItemID.ToString(); return code.GetHashCode(); } } In the Equals method we simply do whatever comparisons are necessary to determine equality and then return true or false.  Take note of the implementation of the GetHashCode method.  GetHashCode must return the same value for two different objects if our Equals method says they are equal.  Get this wrong and your comparer won’t work .  Even though the Equals method returns true, mismatched hash codes will cause the comparison to fail.  For our example, we simply build a string from the properties of the object and then call GetHashCode() on that. Now all we have to do is pass an instance of our IEqualitlyComarer<T> to Distinct and all will be well: IEnumerable<SelectedItem> list =     (from item in ResultView.SelectedRows.OfType<Contract.ReceiptSelectResults>()         select new SelectedItem { ItemID = item.dahfkp, DisplayName = item.document_code })                         .Distinct(new SelectedItemComparer());   Enjoy. Dave Just because I can… Technorati Tags: LINQ,C#

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• How Hard Can It Be?

  - by David Totzke

  I mean seriously.  Let’s imagine for a moment that by some stroke of luck or genius or cosmic accident that you come to be the owner of sex.com.  You’d think you had won the lottery.  That would be like having a license to print money.  I mean really.  Sex is the most searched term on the entire Internet.  Even without any SEO you’d think that your site would show up on the first page of results on Google. You would think that; and you’d be wrong.  At least in the case of the current owners of that domain name anyways.  The details can be found here but suffice it to say that Escom LLC has managed to fuck it up.  They’ve been forced into bankruptcy by their creditors.  Something doesn’t smell quite right with the whole thing.  Some guy named Mike Mann (please God, don’t let it be this Mike Mann) is an investor in all three creditors.  WTF? Seriously.  How hard can it be? Dave Just because I can…

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• Using Oracle ADF Data Visualization Tools (DVT) Line Graphs to Display Weather Information

  - by Christian David Straub

  OverviewA guest post by Jeanne Waldman.I have a simple JDeveloper Fusion application that retrieves weather data. I wanted to compare the week's temperatures of different locations in a graph. I decided to check out the dvt:lineGraph component, and it took me a few minutes to add it to my jspx page and supply it with data.Drag and Drop the dvt:lineGraph onto your pageI opened my .jspx page in design modeIn the Component Palette, I selected ADF Data Visualization.Then I dragged 'Line' onto my page.A dialog popped up giving me options of the type of line graph. I chose the default.A lineGraph displayed with some default data. Hook up your weather dataNow I wanted to hook up my own data. I browsed the tagdoc, and I found the tabularData attribute.Attribute: tabularDataType: java.util.ListTagDoc:Specifies a list of data that the graph uses to create a grid and populate itself. The List consists of a three-member Object array for each data value to be passed to the graph. The members of each array must be organized as follows: The first member (index 0) is the column label, in the grid, of the data value. This is generally a String. If the graph has a time axis, then this should be a Java Date. Column labels typically identify groups in the graph. The second member (index 1) is the row label, in the grid, of the data value. This is generally a String. Row labels appear as series labels in the graph (usually in the legend). The third member (index 2) is the data value, which is usually a Double.The first member is the column label of the data value. This would be the day of the week.The second member is the row label of the data value. This would be the location name.The third member is the data value, usually a Double. This would be the temperature. I already had all this information, I just needed to put it in a List with a three-member Object array for each data value.   /**    * This is used for the lineGraph to show the data for each location.    */   public List<Object[]> getTabularData()   {      List<Object[]> tabularData = new ArrayList<Object []>();      List<WeatherForecast> weatherForecastList = getWeatherForecastList();      // loop through the list and build up the tabular data. Then cache it.      for(WeatherForecast wf : weatherForecastList)      {        List<ForecastDay> forecastDayList = wf.getForecastDayList();        String location = wf.getLocation();        for (ForecastDay fday : forecastDayList)        {          String day = fday.getPrettyDate();          String highTemp = fday.getHighF();          tabularData.add(new Object[]{day, location, Double.valueOf(highTemp)});        }             }      return tabularData;    }  Now I bound the lineGraph to this method by setting tabularData to#{weatherForAllLocationsBean.tabularData}weatherForAllLocationsBean is my bean that is defined in faces-config.xml. Adding a barGraphIn about 30 seconds, I added a barGraph with the same data. I dragged and dropped a bar graph onto the page, used the same tabularData as I did in the line graph. The page looks like this:  ConclusionI was very happy how fast it was to hook up my weather data to these graphs. They look great, and they have built in functionality. For instance, I can hide/show a location by clicking on the name of the location in the legend.

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• push email / email server tutorial

  - by David A

  Does anyone happen to know the current status of push email in the linux world? From my searching at the moment I have seen Z-push http://www.ifusio.com/blog/setup-your-own-push-mail-server-with-z-push-on-debian-linux and https://peterkieser.com/2011/03/25/androids-k-9-mail-battery-life-and-dovecots-push-imap/ Are there other solutions? Does anyone have any experiences with these? They're somewhat different in that Z-push seems to work in conjunction with an existing imap server? Some time ago I did manage to compile and build Dovecot 2 (since only Dovecot 1 was available in the Ubuntu repos at the time), it would have been a real fluke because I had no idea what I was doing but it seemed to work well with my mobile phone, that said, I can't say for sure that it was pushing, but it seemed like it. Anyway, I'm here again and looking to set up a mail server. I'm hoping to do a better of a job this time around with virtual users and such. Without installing ispconfig3 (or something similar), does anyone have any recent email server tutorials (that cover all aspects MTA, MDA...) that can supply push email on a Ubuntu 12.04 server? (I'm probably of slightly above newb status, but not far) Thanks a bunch

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• Fast Fashion Freshness

  - by David Dorf

  Fashion retailers such as H&M, Zara, and Wet Seal have perfected the fast fashion retailing model. The concept requires no replenishment in order to maintain assortment freshness and to create a sense of urgency for the consumer to purchase now. However, maintaining assortment freshness results in high product turnover, making markdown optimization a necessity. Wet Seal, for instance, needed to move from ad-hoc markdowns and dealing with surplus inventory to handling markdowns methodically across 8,000 SKUs with only 12-15 week lifecycle (from DC receipt to exit). By optimizing and automating markdowns, Wet Seal is reaching their goal of assortment freshness, which in turn increases sales. If you're interested in learning more, register for a free webinar occurring on May 13th featuring Join Daniel Ryu, Vice President of Planning and Allocation at Wet Seal. He'll be discussing how the fast fashion retailer maintains their goal of assortment freshness.

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• How can I use GPRename's regex feature to reinsert the matched-group into the 'replace'?

  - by David Thomas

  I've been using GPRename to batch-rename files; this is rather more efficient than individually correcting each file, but still seems to be less efficient than it might be, primarily because either I don't understand the regex syntax used, or because the regex implementation is incomplete1 Given a list of files of the following syntax: (01) - title of file1.avi (02) - title of file2.avi (03) - title of file3.avi I attempted to use the 'replace' (with the regex option selected, the case-sensitive option deselected): (\(\d{2}\)) The preview then shows (given that I've specified no 'replace with' option as yet): title of file1.avi title of file2.avi title of file3.avi Which is great, clearly the regex is identifying the correct group (the (01)). Now, what I was hoping to do (using the JavaScript syntax) in the 'replace with' option is use: $1 (I also tried using '$1', \1 and '\1') This was just to check that I could access the matched group, and it seems I can't, the matched group is, as I suppose might be expected, replaced with the literal replacement string. So, my question: is it possible to match a particular group of characters, in this case the numbers within the brackets, and then insert those into the replacement string? Therefore: (01) title of file1.avi (02) title of file2.avi (03) title of file3.avi Becomes: 01 title of file1.avi 02 title of file2.avi 03 title of file3.avi I absolutely suspect the former, personally.

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• Post-Purchase Social Media

  - by David Dorf

  When you make a particularly good purchase, the natural tendency is to share the experience with friends. You show them your cool new toy or garment, then explain how you discovered such a great deal, all the while implying you are the world's most savvy shopper. My wife does it with clothes, housewares, and books, and I do it with wiz-bang techie stuff. Post-purchase euphoria or Buyer's remorse are associated with most purchases beyond day-to-day needs. So now let's add social media to the mix. Haul videos are a YouTube phenomenon where a shopper describes their latest haul on video. Blair Fowler, aka juicystar07, is an excellent example. She and her older sister's haul videos have been viewed 75,000,000 times, at times causing particular items to sell out after being showcased. If you're not already on this bandwagon, checkout Blair's haul video from her trip to Forever21. There are a couple good articles on this trend from ABC's GMA, Slate, and NPR. Some retailers are already sending free products to these fashionistas in the hopes they'll be reviewed on camera. For those less willing to exert themselves, there's Blippy, a service that automatically tweets your purchases. Similar to Twitter, your purchases are tweeted so your friends can see what you've purchased and your network can make comments. In the example to the right, co-founder Philip Kaplan purchased a gift for his wife from the store Does Your Mother Know, proving the point that the need for privacy is overblown. Blippy has partnerships with selected merchants like Apple, Amazon, and Netflix and can also get purchases from the credit cards you've registered. When you register, you can configure whether to automatically tweet each purchase, or approve them first. No sense in broadcasting my need for Rogaine, right? This is a good thing for retailers, as it helps spread the word about purchases and gives other people ideas. Rick just bought an ooma from Amazon. What the heck is ooma? Oh, its like Vonage but no monthly bills. I'm there.

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• How is the Linux repository administrated?

  - by David

  I am amazed by the Linux project and I would like to learn how they administrate the code, given the huge number of developers. I found the Linux repository on GitHub, but I do not understand how it is administrated. For example the following commit: https://github.com/torvalds/linux/commit/31fd84b95eb211d5db460a1dda85e004800a7b52 Notice the following part: So one authored and Torvalds committed. How is this possible. I thought that it was only possible to have either pull or pushing rights, but here it seems like there is an approval stage. I should mention that the specific problem I am trying to solve is that we use pull requests to our repo. The problem we are facing is that while a pull request is waiting to get merged, it is often broken by a commit. This leads to a seemingly never ending work to adapt the fork in order to make the pull request merge smoothly. Do Linux solve this by giving lots of people pushing rights (at least there are currently just three pull requests but hundreds of commits per day).

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• Ubuntu Installation Help for an IBM R31 Thinkpad

  - by David Taylor

  I recently acquired an old IBM R31 Thinkpad, and I'd figure I'd install Lubuntu on it. I've followed the quick steps for USB installation on the help wiki page, but I can't seem to get it to boot from my formatted flash drive. I've checked the boot priority on the BIOS page, but the option to boot from USB doesn't even seem to be there. The only bootable options are legacy and USB floppy drives. The CD drive is shot, so I can't install from there either. Do I have any other options for installation without having to pay for a floppy drive or a replacement CD drive? The wiki pages mentions something about installation from within Windows. Would it be possible to remove Windows using this option, or would it just create a partition? Thanks

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• Using Completed User Stories to Estimate Future User Stories

  - by David Kaczynski

  In Scrum/Agile, the complexity of a user story can be estimated in story points. After completing some user stories, a programmer or team of programmers can use those experiences to better estimate how much time it might take to complete a future user story. Is there a methodology for breaking down the complexity of user stories into quantifiable or quantifiable attributes? For example, User Story X requires a rich, new view in the GUI, but User Story X can perform most of its functionality using existing business logic on the server. On a scale of 1 to 10, User Story X has a complexity of 7 on the client and a complexity of 2 on the server. After User Story X is completed, someone asks how long would it take to complete User Story Y, which has a complexity of 3 on the client and 6 on the server. Looking at how long it took to complete User Story X, we can make an educated estimate on how long it might take to complete User Story Y. I can imagine some other details: The complexity of one attribute (such as complexity of client) could have sub-attributes, such as number of steps in a sequence, function points, etc. Several other attributes that could be considered as well, such as the programmer's familiarity with the system or the number of components/interfaces involved These attributes could be accumulated into some sort of user story checklist. To reiterate: is there an existing methodology for decomposing the complexity of a user story into complexity of attributes/sub-attributes, or is using completed user stories as indicators in estimating future user stories more of an informal process?

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• The Disloyalty Card

  - by David Dorf

  Let's take a break from technology for a second; please indulge me. (That's for you Erick.) A few months back, James Hoffmann reported that Gwilym Davies, the 2009 World Barista Champion, had implemented a rather unique idea for his cafe: the disloyalty card. His card lists eight nearby cafes in London that the cardholder must visit and try a coffee. After sampling all eight and collecting the required stamps, Gwilym provides a free coffee from his shop. His idea sends customers to his competitors. What does this say about Gwilym? First, it tells me he's confident in his abilities to make a mean cup of java. Second, it tells me he's truly passionate about his his trade. But was this a sound business endeavor? Obviously the risk is that one of his loyal customers might just find a better product at a competitor and not return. But the goal isn't really to strengthen his customer base -- its to strengthen the market, which will in turn provide more customers over the long run. This idea seems great for frequently purchased products like restaurants, bars, bakeries, music, and of course, cafes. Its probably not a good idea for high priced merchandise or infrequently purchased items like shoes, electronics, and housewares. Nevertheless, its a great example of thinking in reverse. Try this: Instead of telling your staff how you want customers treated, list out the ways you don't want customers treated. Why should you limit people's imagination and freedom to engage customers? Instead, give them guidelines to avoid the bad behavior, and leave them open to be creative with the positive behavior. Instead of asking the question, "how can we get more people in our stores?" try asking the inverse: "why aren't people visiting our stores?" Innovation doesn't only come from asking "why?" Often it comes from asking "why not?"

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• Measuring Social Media Efforts

  - by David Dorf

  So you're on the bandwagon and you've created a Facebook page, you're tweeting everyday, and maybe you've even got a YouTube channel. Now what? After you put any program in place, you need to measure, set new goals, then execute and this is no different. But how does one measure social media efforts? First, I guess we need some goals. Typical ones might be to acquire customers, engage them, then convert them. So that translates to: Increase Facebook fans and Twitter followers Increase comments/posting and retweets Increase redemption of offers via Facebook and Twitter Counting fans and followers is easy, and tracking the redemption of coupons isn't that hard either, but measuring engagement is a tough one. How do you know whether your fans are reading your posts, and whether your posts have any meaning to them? For Facebook, the fan page administrator has access to analytics called Facebook Insights. There you can check weekly metrics such as total fans, new fans, lost fans, demographics of fans, number of postings, numbers clicks, etc. Not nearly as comprehensive as Google Analytics, but well on its way. For Twitter, getting information is a little tougher. Again, its easy to track followers and you can use tools like TweetMeme to encourage and track retweets. An interesting website called WeFollow tries to measure influence for certain topics. For example, the top three influencers for the topic "retail" are retailweek, retailwire, and retailerdaily. Other notables are #10 BestBuy, #11 GapOfficial, #12 JeffPR, and #17 OracleRetail. I assume influence is calculated based on number of followers, number of retweets, frequency of tweets, and perhaps depth of dialogs. If you want to get serious about monitoring and measuring social marketing efforts, you'd be wise to invest in a strong tool. Several are listed on this wiki, including big ones like Radian6, Nielsen, Omniture, and Buzzient. Buzzient might be particularly interesting because its integrated with Oracle CRM OnDemand -- see the demo. As always, I'm interested in hearing how others approach goal setting and monitoring of social media efforts, so feel free to post comments.

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• Bump the Bill

  - by David Dorf

  I'm writing this from 3,400 feet in the air somewhere between Chicago and Austin. GoGo In-flight strikes again. Is there anywhere I can't get a WiFi connection? While listening to Deacon Blues by Steely Dan and skimming the news, I just came across an interesting article on mobile payments. Remember when I wrote about the iPhone Bump application and its possible use in retail? Well it looks like PayPal updated their mobile payments application to include the bump technology. Now its possible to transfer money between individuals by bumping iPhones. According to the WSJ, Paypal did 24 million transactions in 2008 and 140 million in 2009 on mobile phones. As the technology gets easier to use, that number is bound to increase. Alternatives to Paypal include Google Checkout, Amazon Payments, wireless carriers ("put it on my phone bill"), smart cards (using your phone's SIM card), and iTunes. That last one comes courtesy of a story Joe Skorupa wrote on mobile payments. It looks like Apple allows iPhone apps to take micro-payments via iTunes accounts, so there may come a time when its possible to use your iPhone to make a purchase in a retail store and have your credit card charged via your iTunes account. There are still some improvements in usability to be made before using a phone will be easier than swiping a credit card, but its already better than fussing with cash.

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• More Mobile Payments

  - by David Dorf

  In the previous post I discussed the Bump Payments from PayPayl, but that's not the only innovative way to make purchases using your phone. Verizon recently announced a partnership with Danal that allows shoppers to charge online purchases to their Verizon bill. For e-commerce sites that accept this type of payment, it's a two step process. At checkout, the shopper enters their mobile number and billing zip code. Then a SMS message is sent to the mobile phone that contains a one-time code that must be entered on the e-commerce site. This two-factor authentication seems pretty secure, and no pre-registration or credit card is necessary. There's a $25 a month maximum, but I bet the limit gets raised as Verizon gets more comfortable with security. Merchants are charged a fee similar to credit card fees. Another example of mobile payments is offered by BlingNation. Customers attach a small NFC sticker to their phones that allows them to "tap" the POS device to make a payment. The NFC chip is connected to their checking account, so the transaction is treated as a debit payment. Text messages are sent to the mobile that confirm the payments so shoppers can easily verify their purchases. BlingNation is working with banks like Adirondack Trust Company and The State Bank of La Junta in Colorado. Heck, you can even send money to inmates in the Arkansas prison system using your mobile phone now that the state of Arkansas supports payments via their mobile website. Everyone is getting into the act now.

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• Tween Animation Cannot Start

  - by David Dimalanta

  Do you have any reasons why my tween code didn't run or work? I already add the tween engine onto the library folder under LibGDX project folder and "Order and Export" it under Java Build Path at the Properties menu. My first two classes ran correctly and workly but my third class didn't work. Here's the sequence: First class is the first screen. Fade animation works on the company's logo. Second class is the second screen. Fade animation for the loading screen works. Third class is the third screen. After the second screen, now calls for the third screen. Animation stopped or won't run since I want the black screen to fade out at the start when the menu is here. Can you check if I did right? Look carefully by comment lines for explanation. //-----[ Animation Setup ]----- Tween.registerAccessor(Sprite.class, new Tween_Animation()); // --> Tween_Animation.java Tween_Manager = new TweenManager(); // --> I initialized it the TweenManager and seems okay. cb_start = new TweenCallback() // --> I'll use this when I choose START and the menu will fade in black. { @Override public void onEvent(int arg0, BaseTween<?> arg1) { goTo(); } }; Tween // --> This is where I focused the problem. .to(black_Sprite, Tween_Animation.ALPHA, 3f) .target(1) .ease(TweenEquations.easeInQuad) .repeatYoyo(200, 2.5f) // --> I set the repeat for 200 times when I noticed that the animation won't work! .start(Tween_Manager);

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• Oracle Database 11gR2 už i na Windows

  - by david.krch

  Na konci týdne byla na OTN uvedena verze Oracle Database 11g Release 2 pro Windows - jak 32-bit, tak i 64-bit. Doplnila tak již dríve dostupné verze pro Linux, Solaris (jak na SPARC, tak i x86), AIX a HP-UX. Jako obvykle je možné stahnout instalacní soubory na všechny tyto platformy z OTN.

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• Rychlejší aplikace i bez zmen dotazu - 1.díl - vliv castých Commitu

  - by david.krch

  Pamatuji si, jak jsem pred pár lety sedel na konferenci Oracle Develop a sledoval svého ponekud známejšího kolegu Marka Townsenda ukazovat prostinké demo - jak se jedna a tatáž operace dá udelat bud velmi pomalu a nebo velmi rychle. Nešlo o klasické ladení SQL, ale efektivní volání techto dotazu. Jednotlivé techniky samy o sobe jsou pritom asi všem známé. Ohromilo mne ale hlavne to, jak velký rozdíl ve výkonu stejné operace provádené stejným jednoduchým SQL dotazem muže být. Ríkám si, že kdyby ten rozdíl videlo více lidí, možná by se casteji donutili napsat o ten jeden, dva rádky kódu více, aby byl kód treba i o rád efektivnejší a rychlejší. Pokusil jsem se udelat podobný príklad a na jeho základne vznikla trojice clánku, které postupne vycházely na server Databázový svet.Z nejakého duvodu se ale poslední díl nikdy nedockal publikace. Protože jsem od té doby párkrát narazil na potrebu odkázat nekoho na celou trojici clánku, rozhodl jsem se je re-publikovat na tomto blogu. Problém a rešení budu ukazovat v Jave, ale ve skutecnosti jde o postupy, které jsou platné at už voláte databázi odkudkoliv. Úkol je jednoduchý - vložit 100.000 záznamu do jednoduché tabulky. A postupne si ukážeme že ze základního nejpomalejšího rešení se nekolika jednoduchými kroky dostaneme na rešení, které bude 80x rychlejší.

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• Step Aside Google

  - by David Dorf

  Step aside Google. While search will always be a huge part of the web, I can see a day in the not-too-distance future where search takes a backseat to the social graph. Links between pages will give way to relationships between people, including context like location. What does this mean for retail? It means your e-commerce strategy will slowly transition to an f-commerce strategy. Remember when a large portion of the online population was held captive inside the walls of AOL? All the commercials listed an AOL keyword, not a web address because that's where the majority of people surfed. Now, people are spending a huge amount of time in Facebook (despite Betty White's proclamation that its a big waste of time). According to Facebook, users spend 500 billion minutes per month on the site. Selling products where consumers are spending their time makes sense. The power of Like and Share are the most effective approach to marketing. More and more stores are popping up on Facebook, and soon they will be the front-end to e-commerce systems. As sites adopt the Facebook Open Graph API, users will have a harder time distinguishing the open web from their Facebook experience, including shopping. Of course e-commerce sites won't go away, but a large portion of their traffic will emanate from Facebook and in some cases Facebook will act as the front-end for the web store. Ignore Facebook Open Graph at your peril. In a Mashable article, Mitchell Harper made several predictions about how e-commerce will change based on Facebook. His five points are not far-fetched at all, so we need to watch this space carefully.

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• Not Playing Nice Together

  - by David Douglass

  One of the things I’ve noticed is that two industry trends are not playing nice together, those trends being multi-core CPUs and massive hard drives.  It’s not a problem if you keep your cores busy with compute intensive work, but for software developers the beauty of multi-core CPUs (along with gobs of RAM and a 64 bit OS) is virtualization.  But when you have only one hard drive (who needs another when it holds 2 TB of data?) you wind up with a serious hard drive bottleneck.  A solid state drive would definitely help, and might even be a complete solution, but the cost is ridiculous.  Two TB of solid state storage will set you back around $7,000!  A spinning 2 TB drive is only $150. I see a couple of solutions for this.  One is the mainframe concept of near and far storage: put the stuff that will be heavily access on a solid state drive and the rest on a spinning drive.  Another solution is multiple spinning drives.  Instead of a single 2 TB drive, get four 500 GB drives.  In total, the four 500 GB drives will cost about $100 more than the single 2 TB drive.  You’ll need to be smart about what drive you place things on so that the load is spread evenly.  Another option, for better performance, would be four 10,000 RPM 300 GB drives, but that would cost about $800 more than the singe 2 TB drive and would deliver only 1.2 TB of space. All pricing based on Microcenter as of March 14, 2010.

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• Selling Solutions, Not Products

  - by David Dorf

  When I think about next-generation retailers, the names that come to mind are Apple, Whole Foods, Lulu Lemon, and IKEA.  They may not be the biggest retailers, but they are certainly growing fast. Success is never defined by just one dimension, and these retailers execute well across many dimensions, but the one that stands out for me is customer experience.  These stores feel...approachable...part of the community...local.  Customers are not intimidated to ask questions, and staff seem to go out of their way to help. What's makes these retailers stand out in the industry?  These retailers aren't selling products -- they're selling solutions.  Think about that.  You think you're going to the Apple store to buy a phone, but you're actually buying a communications solution that handles much, much more.  If you carry an iPhone, your life has changed.  The way you do things is different.  The impacts go much beyond a simple phone. Solutions start with a problem, which is why these retailers greet customers with "what brought you in today," or "can I answer any questions for you?"  Good retailers establish a relationship, even if it lasts only a few minutes. You don't walk into Whole Foods looking for cans of soup.  You are looking for meals: healthy snacks, interesting lunches, exotic dinners.  Its a learning experience where you might discover solutions to problems you didn't know you had.  Mention what foods you like, and you'll get a list of similar items you had not considered.  I didn't know I needed a closet organizer until I visited an IKEA and learned about all the options.  They were able to customize the solution to meet my needs, and now I'm much more organized. One of the differences between selling products and selling solutions is training.  Visit any of these retailers' sites and you'll see a long list of in-store events for the benefit of customers.  You can buy exercise clothing from Lulu Lemon, and also learn new yoga techniques, meet like-minded people, and branch off to other fitness regimes via their ambassadors.  You can visit the Geek Bar at Apple, eat lunch at IKEA, and learn to cook at Whole Foods. These retailers are making an investment in a relationship with their customers.  They are showing loyalty to their customers before asking for it back.  In the long-run, this strategic approach will outlive any scan-and-bag mentality.

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• Debugging Tips for Skinning

  - by Christian David Straub

  Another guest post by Jeanne Waldman.If you are developing a skin for your Fusion Application in JDeveloper you should know these tips.   1. Firebug is your friend 2. Uncompress the css style classes 3. CHECK_FILE_MODIFICATION so that you see your skinning changes right away 4. View the generated CSS File   1. Firebug is your friend Install Firebug (http://getfirebug.com/layout) into Firefox and use it to view your rendered jspx page in the browser. You can select the HTML dom nodes on your page and you can see the css styles applied to each dom node.   2. Uncompress the css style classes By default the styleclasses that are rendered are compressed. You may see style classes like class="x10" and class="x2e". But in your skin css file you have styleclasses like: af|inputText::content or af|panelBox::header   It is easier for you to develop a skin and debug a skin with Firebug if you see the uncompressed styleclasses. To do this, a. open web.xml b. add   <context-param>     <param-name>org.apache.myfaces.trinidad.DISABLE_CONTENT_COMPRESSION</param-name>     <param-value>true</param-value>   </context-param> c. save d. restart the server and re-run your page.   3. CHECK_FILE_MODIFICATION so that you see your skinning changes right away   For performance sake the ADF Faces framework does not check if you skin .css file has changed on every render. But this is exactly what you want to happen when you are developing or debugging a skin. You want your changes to get noticed right away, without restarting the server.   To do this, a. open web.xml b. add   <context-param>     <description>If this parameter is true, there will be an automatic check of the modification date of your JSPs, and saved state will be discarded when JSP's change. It will also automatically check if your skinning css files have changed without you having to restart the server. This makes development easier, but adds overhead. For this reason this parameter should be set to false when your application is deployed.</description>     <param-name>org.apache.myfaces.trinidad.CHECK_FILE_MODIFICATION</param-name>     <param-value>false</param-value>   </context-param> c. save d. restart the server and re-run your page. e. from then on, you can change your skin's .css file, save it and refresh your page and you should see the changes right away   4. View the generated CSS File   There are different ways to view the generated CSS File which is your skin's css file merged in with all the skins it extends and processed and generated to the filesystem and linked to your generated html page. One way is to view it with Firebug. The problem with this approach is you might see something that is a little different than the actual css file because Firebug may do some extra processing. I like to view the generated css file by: Right click on your page in the browser 

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• Country selection, when country is not listed

  - by David Balažic

  While this might not 100% match the intent of this site, it was the closest match from Stackexchange sites. So, if a web site (the "entrance" page) offers a choice (a list) of countries, with the text "Chose your country", but the users country is not listed, what should he do? One example is http://www.samsung.com/countryselection.do Addition: I ask this standing in the users position. I encounter a web site and it gives me the above page. What to do? Another issue: What is "my" country? My current location? My permanent residence? The country of my citizenship? Something else?

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• Four Emerging Payment Stories

  - by David Dorf

  The world of alternate payments has been moving fast of late.  Innovation in this area will help both consumers and retailers, but probably hurt the banks (at least that's the plan).  Here are four recent news items in this area: Dwolla, a start-up in Iowa, is trying to make credit cards obsolete.  Twelve guys in Des Moines are using $1.3M they raised to allow businesses to skip the credit card networks and avoid the fees.  Today they move about $1M a day across their network with an average transaction size of $500. Instead of charging merchants 2.9% plus $.30 per transaction, Dwolla charges a quarter -- yep, that coin featuring George Washington. Dwolla (Web + Dollar = Dwolla) avoids the credit networks and connects directly to bank accounts using the bank's ACH network.  They are signing up banks and merchants targeting both B2B and C2B as well as P2P payments.  They leverage social networks to notify people they have a money transfer, and also have a mobile app that uses GPS location. However, all is not rosy.  There have been complaints about unexpected chargebacks and with debit fees being reduced by the big banks, the need is not as pronounced.  The big banks are working on their own network called clearXchange that could provide stiff competition. VeriFone just bought European payment processor Point for around $1B.  By itself this would not have caught my attention except for the fact that VeriFone also announced the acquisition of GlobalBay earlier this month.  In addition to their core business of selling stand-beside payment terminals, with GlobalBay they get employee-operated mobile selling tools and with Point they get a very big payment processing platform. MasterCard and Intel announced a partnership around payments, starting with PayPass, MasterCard's new payment technology.  Intel will lend its expertise to add additional levels of security, which seems to be the biggest barrier for consumer adoption.  Everyone is scrambling to get their piece of cash transactions, which still represents 85% of all transactions. Apple was awarded another mobile payment patent further cementing the rumors that the iPhone 5 will support NFC payments.  As usual, Apple is upsetting the apple cart (sorry) by moving control of key data from the carriers to Apple.  With Apple's vast number of iTunes accounts, they have a ready-made customer base to use the payment infrastructure, which I bet will slowly transition people away from credit cards and toward cheaper ACH.  Gary Schwartz explains the three step process Apple is taking to become a payment processor. Below is a picture I drew representing payments in the retail industry. There's certainly a lot of innovation happening.

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• It’s On! Oracle Open World 2012 Opens Call for Papers is Open

  - by David Hope-Ross

  Oracle OpenWorld is among the world’s largest industry events for good reason. It offers a vast array of learning and networking opportunities in one of the planet’s great cities.  And one of the key reasons for its popularity among procurement and supply chain professionals is the prominence of presentations by customers.   If you’d like to deliver a presentation based on your experience, now is the time to submit your abstract for review by the selection panel. The competition is strong: roughly 18% of entries are accepted each year from more than 3,000 submissions. Review panels are made up of experts both internal and external to Oracle. Successful submissions often (but not exclusively) focus on customer successes, how-tos, or best practices. What’s in it for you? Recognition, for one thing. Accepted sessions are publicized in the content catalog, which goes live in mid-June, and sessions given by external speakers often prove the most popular. Plus, accepted speakers get a complimentary pass to Oracle OpenWorld with access to all sessions and networking events- that could save you up to $2,595!   Be sure designate your session for inclusion in the correct track by selecting  “APPLICATIONS: Supply Chain Management” or “APPLICATIONS: Sourcing and Procurement” from the Primary Track drop down menu.   We look forward to seeing you in San Francisco!

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