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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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  • Oracle ??????????? -2012?4??: Composite Patches

    - by James Zhang
      ???????DBA?????????????bundle patches, ??Patch Set Updates(PSU)????????,??oracle??????bundle patches,??PSU,??,??????????????,???????????????????(one-off patch),????overlay patches,???????????????   Oracle?????????,???2012?4???Database PSU 11.2.0.3.2??,??????patch??Composite Patches. Composite Patches ??:    * ?????    * ?????????overlay patches???    ?????????composite patches??,???????????????:Patch Set Update : ??????Cumulative patch(????),????, EM ??????????????????Patch Conflict   : 2??????????????,???????????Cumulative Patch : ????????,?????bug???,????Cumulative Patch?????????Cumulative PatchInterim Patch    : ???????????????Overlay Patch    : ?????????????,????????,????PSU???? ?merge patch??Sub-patch        : ??composite patch??2?????sub-patches?? ???Composite Patches?Composite Patches?????????,???????cumulative patch????composite patch?????Composite Patch?????????????. Composite Patches????????,Composite Patches???PSU??Bundle Patch????????????????????Composite Patches,???Composite Patches??????patch???????????Composite Patches,?????????Composite Patches???????????patches?????????overlay patches?Composite Patches???,???????overlay patches,???????,????overlay patches,???????????Composite Patches??overlay patches. cumulative patch?composite patch??????:* Cumulative Patch1.????Cumulative Patch?,??????????Cumulative Patch.2.???????overlay patches,?????overlay patches,??overlay patches?????cumulative patch??,???????cumulative patch??overlay patches,??????cumulative patch???overlay patches* Composite Patch1.???????????composite Patch,?????????Composite Patches??????2.???????overlay patches???cumulative patch???,???????overlay patches,??????cumulative patch. ????,?????overlay patches,??????cumulative patch??overlay patches? ???????????sub-patches??composite patch????????overlay patches* 11.2.0.3.1, 11.2.0.3.2, 11.2.0.3.3, 11.2.0.3.4 (??????) ??composite patch 11.2.0.3.4(?????)????(sub-patches)?????composite patch?,??sub-patches?????,?????????Composite Patch?????????????,??composite patch??????? * Overlay patches?composite patch(????) ???,?????overlay patch,????????composite patch????overly patch * ???11.2.0.3.4 ?,Overlay patches?composite patch(??????????)??,?????overlay patch,?????11.2.0.3.4 ??overlay patches,????11.2.0.3.4???overaly patches? ???PSU 11.2.0.3.2??????composite??????PSU, ?????composite patch?????,?????????newletter???????????,??????????:    Video - Bundle Patch Improvement - Composite Patching (03:43) [Trouble seeing this video?]    * Note 1376691.1 Composite Patches for Oracle Products (includes the brief informative video above)    * Note 854428.1   Patch Set Updates for Oracle Products    * Note 1299688.1 Patch conflict resolution    * Note 1321267.1 Database Patch conflict resolution

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  • Oracle Database 11gR2 Windows-on is

    - by Lajos Sárecz
    Megjelent az Oracle Database 11g R2 Windows-ra is, mely letöltheto az OTN-rol. Aki eddig erre várt, most már tényleg válthat a legfrissebb verzióra. Hogy milyen elonyökkel jár, és mire kell ügyelni egy upgrade során, arról érdemes tájékozódni az új Oracle Database 11gR2 weboldalon.

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  • Use Those Schemas, People!

    - by BuckWoody
    Database Schemas are just containers – they aren’t users or anything else – think of a sub-directory on the hard drive. In early versions of SQL Server we “hid” schemas, placing all objects under “dbo”, which gave the erroneous perception that Schemas are users. In SQL Server 2005, we “un-hid” or re-introduced schemas within the database. Users can have a default schema (a place where their new objects go), you can add new schemas and transfer objects between them, and they have many other benefits. But I still see a lot of applications, developed by shops I know as well as vendors, that don’t make use of a Schema. Everything is piled under dbo. I completely understand this – since permissions can be granted to a schema, they feel a lot like a user, so it’s just easier not to worry about both users and schemas when you create a database. But if you’ll use them properly you can make your application more understandable and portable. You should at least take a few minutes and read more about them – you owe it to your users: http://msdn.microsoft.com/en-us/library/ms190387.aspx Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Backup those keys, citizen

    - by BuckWoody
    Periodically I back up the keys within my servers and databases, and when I do, I blog a reminder here. This should be part of your standard backup rotation – the keys should be backed up often enough to have at hand and again when they change. The first key you need to back up is the Service Master Key, which each Instance already has built-in. You do that with the BACKUP SERVICE MASTER KEY command, which you can read more about here. The second set of keys are the Database Master Keys, stored per database, if you’ve created one. You can back those up with the BACKUP MASTER KEY command, which you can read more about here. Finally, you can use the keys to create certificates and other keys – those should also be backed up. Read more about those here. Anyway, the important part here is the backup. Make sure you keep those keys safe! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Coping with infrastructure upgrades

    - by Fatherjack
    A common topic for questions on SQL Server forums is how to plan and implement upgrades to SQL Server. Moving from old to new hardware or moving from one version of SQL Server to another. There are other circumstances where upgrades of other systems affect SQL Server DBAs. For example, where I work at the moment there is an Microsoft Exchange (email) server upgrade in progress. It it being handled by a different team so I’m not wholly sure on the details but we are in a situation where there are currently 2 Exchange email servers – the old one and the new one. Users mail boxes are being transferred in a planned process but as we approach the old server being turned off we have to also make sure that our SQL Servers get updated to use the new SMTP server for all of the SQL Agent notifications, SSIS packages etc. My servers have a number of profiles so that various jobs can send emails on behalf of various departments and different systems. This means there are lots of places that the old server name needs to be replaced by the new one. Anyone who has set up DBMail and enjoyed the click-tastic odyssey of screens to create Profiles and Accounts and so on and so forth ought to seek some professional help in my opinion. It’s a nightmare of back and forth settings changes and it stinks. I wasn’t looking forward to heading into this mess of a UI and changing the old Exchange server name for the new one on all my SQL Instances for all of the accounts I have set up. So I did what any Englishmen with a shed would do, I decided to take it apart and see if I can fix it another way. I took a guess that we are going to be working in MSDB and Books OnLine was remarkably helpful and amongst a lot of information told me about a couple of procedures that can be used to interrogate DBMail settings. USE [msdb] -- It's where all the good stuff is kept GO EXEC dbo.sysmail_help_profile_sp; EXEC dbo.sysmail_help_account_sp; Both of these procedures take optional parameters with the same name – ID and Name. If you provide an ID or a name then the results you get back are for that specific Profile or Account. Otherwise you get details of all Profiles and Accounts on the server you are connected to. As you can see (click for a bigger image), the Account has the SMTP server information in the servername column. We want to change that value to NewSMTP.Contoso.com. Now it appears that the procedure we are looking at gets it’s data from the sysmail_account and sysmail_server tables, you can get the results the stored procedure provides if you run the code below. SELECT [account_id] , [name] , [description] , [email_address] , [display_name] , [replyto_address] , [last_mod_datetime] , [last_mod_user] FROM dbo.sysmail_account AS sa; SELECT [account_id] , [servertype] , [servername] , [port] , [username] , [credential_id] , [use_default_credentials] , [enable_ssl] , [flags] , [last_mod_datetime] , [last_mod_user] , [timeout] FROM dbo.sysmail_server AS sms Now, we have no real idea how these tables are linked and whether making an update direct to one or other of them is going to do what we want or whether it will entirely cripple our ability to send email from SQL Server so we wont touch those tables with any UPDATE TSQL. So, back to Books OnLine then and we find sysmail_update_account_sp. It’s exactly what we need. The examples in BOL take the form (as below) of having every parameter explicitly defined. Not wanting to totally obliterate the existing values by not passing values in all of the parameters I set to writing some code to gather the existing data from the tables and re-write the SMTP server name and then execute the resulting TSQL. IF OBJECT_ID('tempdb..#sysmailprofiles') IS NOT NULL DROP TABLE #sysmailprofiles GO CREATE TABLE #sysmailprofiles ( account_id INT , [name] VARCHAR(50) , [description] VARCHAR(500) , email_address VARCHAR(500) , display_name VARCHAR(500) , replyto_address VARCHAR(500) , servertype VARCHAR(10) , servername VARCHAR(100) , port INT , username VARCHAR(100) , use_default_credentials VARCHAR(1) , ENABLE_ssl VARCHAR(1) ) INSERT [#sysmailprofiles] ( [account_id] , [name] , [description] , [email_address] , [display_name] , [replyto_address] , [servertype] , [servername] , [port] , [username] , [use_default_credentials] , [ENABLE_ssl] ) EXEC [dbo].[sysmail_help_account_sp] DECLARE @TSQL NVARCHAR(1000) SELECT TOP 1 @TSQL = 'EXEC [dbo].[sysmail_update_account_sp] @account_id = ' + CAST([s].[account_id] AS VARCHAR(20)) + ', @account_name = ''' + [s].[name] + '''' + ', @email_address = N''' + [s].[email_address] + '''' + ', @display_name = N''' + [s].[display_name] + '''' + ', @replyto_address = N''' + s.replyto_address + '''' + ', @description = N''' + [s].[description] + '''' + ', @mailserver_name = ''NEWSMTP.contoso.com''' + +', @mailserver_type = ' + [s].[servertype] + ', @port = ' + CAST([s].[port] AS VARCHAR(20)) + ', @username = ' + COALESCE([s].[username], '''''') + ', @use_default_credentials =' + CAST(s.[use_default_credentials] AS VARCHAR(1)) + ', @enable_ssl =' + [s].[ENABLE_ssl] FROM [#sysmailprofiles] AS s WHERE [s].[servername] = 'SMTP.Contoso.com' SELECT @tsql EXEC [sys].[sp_executesql] @tsql This worked well for me and testing the email function EXEC dbo.sp_send_dbmail afterwards showed that the settings were indeed using our new Exchange server. It was only later in writing this blog that I tried running the sysmail_update_account_sp procedure with only the SMTP server name parameter value specified. Despite what Books OnLine might intimate, you can do this and only the values for parameters specified get changed. If a parameter is not specified in the execution of the procedure then the values remain unchanged. This renders most of the above script unnecessary as I could have simply specified the account_id that I want to amend and the new value for the parameter I want to update. EXEC sysmail_update_account_sp @account_id = 1, @mailserver_name = 'NEWSMTP.Contoso.com' This wasn’t going to be the main reason for this post, it was meant to describe how to capture values from a stored procedure and use them in dynamic TSQL but instead we are here and (re)learning the fact that Books Online is a little flawed in places. It is a fantastic resource for anyone working with SQL Server but the reader must adopt an enquiring frame of mind and use a little curiosity to try simple variations on examples to fully understand the code you are working with. I think the author(s) of this part of Books OnLine missed an opportunity to include a third example that had fewer than all parameters specified to give a lead to this method existing.

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  • Goodbye FY14, Welcome FY15!

    - by Alliances & Channels Redaktion
    FY14, ein spannendes Geschäftsjahr liegt gerade hinter uns. Das ist immer auch ein Anlass, um Bilanz zu ziehen. Lassen wir also gemeinsam 12 ereignisreiche Monate Revue passieren! Beim Blick auf die Ereignisse des FY14 stehen natürlich Sie, unsere Partner, an allererster Stelle, denn Sie leisten einen ungeheuer wichtigen Beitrag zum Erfolg von Oracle. Dafür möchte ich Ihnen heute im Namen von Oracle A&C ganz herzlich danken! Von all den Events und Highlights im Partnerbereich war die Oracle Open World auch in FY14 schon allein quantitativ das Beeindruckendste: 60.000 Besucherinnen und Besucher aus 145 Ländern, 2.555 Sessions und 3.599 Speaker. Die angereisten Partner kamen in San Francisco zum Oracle PartnerNetwork Exchange zusammen. Dort tauschten sie sich über aktuelle Fragen zu Applications, Cloud, Engineered Systems, Big Data sowie Industry Solutions aus – Themen die uns auch in FY15 sicher bewegen werden! FY14 war bei Oracle auch das Jahr der Datenbank-Offensive: Auf der Open World wurde die neue In-Memory-Option für Datenbanken präsentiert, das Schlagwort Datenbank-Tuning machte die Runde. Als Meilenstein gilt vor allem die enorme Beschleunigung, die mit Version 12.1.0.1 der Oracle Database 12c möglich wird. Diese und weitere Innovationen sorgten für viel positives Presseecho. Im Januar 2014 kamen die Partner aus ganz Deutschland nach München zum Oracle Partner Day und zur Verleihung der Oracle Excellence Awards. Wie immer war unsere Blogredaktion natürlich live vor Ort. Zu den Höhepunkten des Partner Day zählte die Key Note zur Oracle Strategie von Helene Lengler, Vice President Sales Fusion Middleware & Engineered Systems. Spannend für die Partner war auch der Blick in die Zukunft mit Andreas Zilch (Experton): Industrie 4.0 lautete eines seiner zentralen Themen - also die Frage der Informatisierung der klassischen Industrien und damit natürlich auch das Internet of Things. Ich freue mich auf neue Herausforderungen im FY2015 und vor allem auf die anregende Zusammenarbeit mit Ihnen! Wir werden gemeinsam daran arbeiten, spannende Projekte u.a. mit Big Data, Customer Experience oder Cloud zu entwickeln. Uns allen wünsche ich ein gutes, erfolgreiches Geschäftsjahr 2015. Herzlichst, Ihr Christian Werner Senior Director Alliances & Channels Deutschland

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  • Adding Column to a SQL Server Table

    - by Dinesh Asanka
    Adding a column to a table is  common task for  DBAs. You can add a column to a table which is a nullable column or which has default values. But are these two operations are similar internally and which method is optimal? Let us start this with an example. I created a database and a table using following script: USE master Go --Drop Database if exists IF EXISTS (SELECT 1 FROM SYS.databases WHERE name = 'AddColumn') DROP DATABASE AddColumn --Create the database CREATE DATABASE AddColumn GO USE AddColumn GO --Drop the table if exists IF EXISTS ( SELECT 1 FROM sys.tables WHERE Name = 'ExistingTable') DROP TABLE ExistingTable GO --Create the table CREATE TABLE ExistingTable (ID BIGINT IDENTITY(1,1) PRIMARY KEY CLUSTERED, DateTime1 DATETIME DEFAULT GETDATE(), DateTime2 DATETIME DEFAULT GETDATE(), DateTime3 DATETIME DEFAULT GETDATE(), DateTime4 DATETIME DEFAULT GETDATE(), Gendar CHAR(1) DEFAULT 'M', STATUS1 CHAR(1) DEFAULT 'Y' ) GO -- Insert 100,000 records with defaults records INSERT INTO ExistingTable DEFAULT VALUES GO 100000 Before adding a Column Before adding a column let us look at some of the details of the database. DBCC IND (AddColumn,ExistingTable,1) By running the above query, you will see 637 pages for the created table. Adding a Column You can add a column to the table with following statement. ALTER TABLE ExistingTable Add NewColumn INT NULL Above will add a column with a null value for the existing records. Alternatively you could add a column with default values. ALTER TABLE ExistingTable Add NewColumn INT NOT NULL DEFAULT 1 The above statement will add a column with a 1 value to the existing records. In the below table I measured the performance difference between above two statements. Parameter Nullable Column Default Value CPU 31 702 Duration 129 ms 6653 ms Reads 38 116,397 Writes 6 1329 Row Count 0 100000 If you look at the RowCount parameter, you can clearly see the difference. Though column is added in the first case, none of the rows are affected while in the second case all the rows are updated. That is the reason, why it has taken more duration and CPU to add column with Default value. We can verify this by several methods. Number of Pages The number of data pages can be obtained by using DBCC IND command. Though, this an undocumented dbcc command, many experts are ok to use this command in production. However, since there is no official word from Microsoft, use this “at your own risk”. DBCC IND (AddColumn,ExistingTable,1) Before Adding the Columns 637 Adding a Column with NULL 637 Adding a column with DEFAULT value 1270 This clearly shows that pages are physically modified. Please note, a high value indicated in the Adding a column with DEFAULT value  column is also a result of page splits. Continues…

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  • One Week To Go: OTN Architect Day: Cloud Computing

    - by Bob Rhubart
    One week remains until OTN Architect Day: Cloud Computing kicks of at the spectacular Oracle HQ campus in Redwood Shores, CA. The event is free, and there is still time to register. When: Tuesday July 9, 2013 8:30am - 12:30pm Where: Oracle Conference Center350 Oracle Pkwy Redwood City, CA 94065 Register now. It's free! Here's the latest update to the event agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Markus Michalewicz Senior Principal Product Manager Oracle Real Application Clusters (RAC) New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Markus Michalewicz respond to audience questions. Registration is free, but seating is limited, so register now.

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  • Oracle Reduces Human Capital Compliance Risks

    Fred speaks with Mark Silverstein, CEO for Xcelicor, and Lane Leskela, Oracle's Senior Compliance Product Marketing Director, about the impact of Sarbanes-Oxley on Human Capital Management and how Oracle technology reduces this compliance risk.

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  • You Probably Already Have a “Private Cloud”

    - by BuckWoody
    I’ve mentioned before that I’m not a fan of the word “Cloud”. It’s too marketing-oriented, gimmicky and non-specific. A better definition (in many cases) is “Distributed Computing”. That means that some or all of the computing functions are handled somewhere other than under your specific control. But there is a current use of the word “Cloud” that does not necessarily mean that the computing is done somewhere else. In fact, it’s a vector of Cloud Computing that can better be termed “Utility Computing”. This has to do with the provisioning of a computing resource. That means the setup, configuration, management, balancing and so on that is needed so that a user – which might actually be a developer – can do some computing work. To that person, the resource is just “there” and works like they expect, like the phone system or any other utility. The interesting thing is, you can do this yourself. In fact, you probably already have been, or are now. It’s got a cool new trendy term – “Private Cloud”, but the fact is, if you have your setup automated, the HA and DR handled, balancing and performance tuning done, and a process wrapped around it all, you can call yourself a “Cloud Provider”. A good example here is your E-Mail system. your users – pretty much your whole company – just logs into e-mail and expects it to work. To them, you are the “Cloud” provider. On your side, the more you automate and provision the system, the more you act like a Cloud Provider. Another example is a database server. In this case, the “end user” is usually the development team, or perhaps your SharePoint group and so on. The data professionals configure, monitor, tune and balance the system all the time. The more this is automated, the more you’re acting like a Cloud Provider. Lots of companies help you do this in your own data centers, from VMWare to IBM and many others. Microsoft's offering in this is based around System Center – they have a “cloud in a box” provisioning system that’s actually pretty slick. The most difficult part of operating a Private Cloud is probably the scale factor. In the case of Windows and SQL Azure, we handle this in multiple ways – and we're happy to share how we do it. It’s not magic, and the algorithms for balancing (like the one we started with called Paxos) are well known. The key is the knowledge, infrastructure and people. Sure, you can do this yourself, and in many cases such as top-secret or private systems, you probably should. But there are times where you should evaluate using Azure or other vendors, or even multiple vendors to spread your risk. All of this should be based on client need, not on what you know how to do already. So congrats on your new role as a “Cloud Provider”. If you have an E-mail system or a database platform, you can just put that right on your resume.

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  • Five hours of Task Flow Overview Recordings Available

    - by Frank Nimphius
    In addition to the ADF Controller task flow documentation in Oracle Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework 11g Release 1 http://download.oracle.com/docs/cd/E21764_01/web.1111/b31974/partpage3.htm#BABHIIAI The ADF Insider website … http://www.oracle.com/technetwork/developer-tools/adf/learnmore/adfinsider-093342.html … hosts five online videos that explain how to build and work with ADF Controller task flows in Oracle ADF. ADF Task Flow - Overview (Part 1) This 90 minute recording introduces the concept of ADF unbounded and bounded task flows, as well as other ADF Controller features. The session starts with an overview of unbounded task flows, bounded task flows and the different activities that exist for developers to build complex application flows. Exception handling and the Train navigation model is also covered in this first part of a two part series. By example of developing a sample application, the recording guides viewers through building unbounded and bounded task flows. This session is continued in a second part. http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/taskflow-overview-p1/taskflow-overview-p1.html ADF Task Flow - Overview (Part 2) This 75 minute session continues where part 1 ended and completes the sample application that guides viewers through different aspects of unbounded and bounded task flow development. In this recording, memory scopes, save for later, task flow opening in dialogs and remote task flow calls are explained and demonstrated. If you are new to ADF Task Flow, then it is recommended to first watch part 1 of this series to be able to follow the explanation guided by the sample application. http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/taskflow-overview-p2/taskflow-overview-p2.html ADF Region Interaction - An Overview This session covers most of the options that exist for communicating between regions. It briefly discusses what it takes to build regions from bounded task flows before going into details using slides and samples. The following interaction is explained: contextual events, queue action in region, input parameters and PPR, drag and drop, shared Data Controls, parent action and region navigation listener. http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/adf-region-interaction/adf-region-interaction.html ADF Region Interaction - Contextual Events Contextual event is used as a communication channel between a parent view and its contained regions, as well as between regions. By example, this session explains how to set up contextual events, how to define producers and event listeners and how to define the payload message. http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/AdfInsiderContextualEvents/AdfInsiderContextualEvents.html

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  • Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution

    - by Kellsey Ruppel
    Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution CUSTOMER AND PARTNER INFORMATION Customer Name – Siemens AG, Sector Healthcare Customer Revenue – 73,515 Billion Euro (2011, Siemens AG total) Customer Quote – “The realization of our complex requirements within a very short amount of time was enabled through the competent implementation partner Sapient, who fully used the  very broad scope of standard functionality provided in the Oracle WebCenter Portal, and the management of customer services, who continuously supported the project setup. ” – Joerg Modlmayr, Project Manager, Healthcare Customer Service Portal, Siemens AG The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. To ensure greater transparency, increased efficiency, higher user acceptance, and additional services, Siemens AG, Sector Healthcare, replaced several existing legacy portal solutions that could not meet the company’s future needs with Oracle WebCenter Portal. Various existing portal solutions that cannot meet future demands will be successively replaced by the new central service portal, which will also allow for the efficient and intuitive implementation of new service concepts.  With Oracle, doctors and hospitals using Siemens medical solutions now have access to a central information portal that provides important information and services at just the push of a button.  Customer Name – Siemens AG, Sector Healthcare Customer URL – www.siemens.com Customer Headquarters – Erlangen, Germany Industry – Industrial Manufacturing Employees – 360,000  Challenges – Replace disparate medical service portals to meet future demands and eliminate an  unnecessarily high level of administrative work caused by heterogeneous installations Ensure portals meet current user demands to improve user-acceptance rates and increase number of total users Enable changes and expansion through standard functionality to eliminate the need for reliance on IT and reduce administrative efforts and associated high costs Ensure efficient and intuitive implementation of new service concepts for all devices and systems Ensure hospitals and clinics to transparently monitor and measure services rendered for the various medical devices and systems  Increase electronic interaction and expand services to achieve a higher level of customer loyalty Solution –  Deployed Oracle WebCenter Portal to ensure greater transparency, and as a result, a higher level of customer loyalty  Provided a centralized platform for doctors and hospitals using Siemens’ medical technology solutions that provides important information and services at the push of a button Reduced significantly the administrative workload by centralizing the solution in the new customer service portal Secured positive feedback from customers involved in the pilot program developed by design experts from Oracle partner Sapient. The interfaces were created with customer needs in mind. The first survey taken shortly after implementation came back with 2.4 points on a scale of 0-3 in the category “customer service portal intuitiveness level” Met all requirements including alignment with the Siemens Style Guide without extensive programming Implemented additional services via the portal such as benchmarking options to ensure the optimal use of the Customer Device Park Provided option for documentation of all services rendered in conjunction with the medical technology systems to ensure that the value of the services are transparent for the decision makers in the hospitals  Saved and stored all machine data from approximately 100,000 remote systems in the central service and information platform Provided the option to register errors online and follow the call status in real-time on the portal Made  available at the push of a button all information on the medical technology devices used in hospitals or clinics—from security checks and maintenance activities to current device statuses Provided PDF format Service Performance Reports that summarize information from periods of time ranging from previous weeks up to one year, meeting medical product law requirements  Why Oracle – Siemens AG favored Oracle for many reasons, however, the company ultimately decided to go with Oracle due to the enormous range of functionality the solutions offered for the healthcare sector.“We are not programmers; we are service providers in the medical technology segment and focus on the contents of the portal. All the functionality necessary for internet-based customer interaction is already standard in Oracle WebCenter Portal, which is a huge plus for us. Having Oracle as our technology partner ensures that the product will continually evolve, providing a strong technology platform for our customer service portal well into the future,” said Joerg Modlmayr project manager, Healthcare Customer Service Portal, Siemens AG. Partner Involvement – Siemens AG selected Oracle Partner Sapient because the company offered a service portfolio that perfectly met Siemens’ requirements and had a wealth of experience implementing Oracle WebCenter Portal. Additionally, Sapient had designers with a very high level of expertise in usability—an aspect that Siemens considered to be of vast importance for the project.  “The Sapient team completely met all our expectations. Our tightly timed project was completed on schedule, and the positive feedback from our users proves that we set the right measures in terms of usability—all thanks to the folks at Sapient,” Modlmayr said.  Partner Name – Sapient GmbH Deutschland Partner URL – www.sapient.com

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  • How to Build Your Own Siri App In a Browser

    - by ultan o'broin
    This post from Applications User Experience team co-worker Mark Vilrokx (@mvilrokx) about building your own Siri-style voice app in a browser using Rails, Chrome, and WolframAlpha is so just good you've now got it thrice! I love these kind of How To posts. They not only show off innovation but inspire others to try it out too. Love the sharing of the code snippets too. Hat tip to Jake at the AppsLab (and now on board with the Applications UX team too) for picking up the original All Things Rails blog post. Oracle Voice & Nuance demo on the Oracle Applications User Experience Usable Apps YouTube Channel Mark recently presented on Oracle Voice at the Oracle Usability Advisory Board on Oracle Voice and Oracle Fusion Applications and opened customers and partners eyes to how this technology can work for their users in the workplace and what's coming down the line! Great job, Mark.

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  • Games at Work Part 2: Gamification and Enterprise Applications

    - by ultan o'broin
    Gamification and Enterprise Applications In part 1 of this article, we explored why people are motivated to play games so much. Now, let's think about what that means for Oracle applications user experience. (Even the coffee is gamified. Acknowledgement @noelruane. Check out the Guardian article Dublin's Frothing with Tech Fever. Game development is big business in Ireland too.) Applying game dynamics (gamification) effectively in the enterprise applications space to reflect business objectives is now a hot user experience topic. Consider, for example, how such dynamics could solve applications users’ problems such as: Becoming familiar or expert with an application or process Building loyalty, customer satisfaction, and branding relationships Collaborating effectively and populating content in the community Completing tasks or solving problems on time Encouraging teamwork to achieve goals Improving data accuracy and completeness of entry Locating and managing the correct resources or information Managing changes and exceptions Setting and reaching targets, quotas, or objectives Games’ Incentives, Motivation, and Behavior I asked Julian Orr, Senior Usability Engineer, in the Oracle Fusion Applications CRM User Experience (UX) team for his thoughts on what potential gamification might offer Oracle Fusion Applications. Julian pointed to the powerful incentives offered by games as the starting place: “The biggest potential for gamification in enterprise apps is as an intrinsic motivator. Mechanisms include fun, social interaction, teamwork, primal wiring, adrenaline, financial, closed-loop feedback, locus of control, flow state, and so on. But we need to know what works best for a given work situation.” For example, in CRM service applications, we might look at the motivations of typical service applications users (see figure 1) and then determine how we can 'gamify' these motivations with techniques to optimize the desired work behavior for the role (see figure 2). Description of Figure 1 Description of Figure 2 Involving Our Users Online game players are skilled collaborators as well as problem solvers. Erika Webb (@erikanollwebb), Oracle Fusion Applications UX Manager, has run gamification events for Oracle, including one on collaboration and gamification in Oracle online communities that involved Oracle customers and partners. Read more... However, let’s be clear: gamifying a user interface that’s poorly designed is merely putting the lipstick of gamification on the pig of work. Gamification cannot replace good design and killer content based on understanding how applications users really work and what motivates them. So, Let the Games Begin! Gamification has tremendous potential for the enterprise application user experience. The Oracle Fusion Applications UX team is innovating fast and hard in this area, researching with our users how gamification can make work more satisfying and enterprises more productive. If you’re interested in knowing more about our gamification research, sign up for more information or check out how your company can get involved through the Oracle Usability Advisory Board. Your thoughts? Find those comments.

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  • I'm blogging again, and about time too

    - by fatherjack
    No, seriously, this one is about time. I recently had an issue in a work database where a query was giving random results, sometimes the query would return a row and other times it wouldn't. There was quite a bit of work distilling the query down to find the reason for this and I'll try to explain by demonstrating what was happening by using some sample data in a table with rather a contrived use case. Let's assume we have a table that is designed to have a start and end date for something, maybe...(read more)

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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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