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• What is a good support knowledge base tool?

  - by Guillaume

  I have been searching for a tool to help my team organize its knowledge for resolving recurring support cases. I know this question will probably be closed, but I'll try my change anyway because I know that I can have some good answers about that. Context: our team is developing and supporting an huge applications (lots of different screens and workflow processes. We already have a good tool for managing our documentation, but we are struggling with support cases. Support action involve often quite a lot of manual steps to fix stuff and the knowledge for these actions is more 'oral transmission' than modern tools. We need an efficient way to store them in a knowledge base to be able to retrieve similar cases based on patterns (a stacktrace, an error message, a component name, a workflow step, ...) and ranked by similarity. Our wiki search is not very powerful when it come to this kind of search and the team members don't want to 'waste' time writing a report that will never be found... Do you know efficient knowledge base tool for this kind of use case ?

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• Enabling Multi-touch features of the Apple Magic Mouse on Ubuntu 12.04

  - by Martin

  I want to write a simple app that uses Apple's Magic Trackpad, nothing special, just so that it recognizes atleast one gesture. The thing is, Ubuntu itself doesnt really recognize this device. I'm using Ubuntu 12.04 and by default the device works with 1 finger, but without tap-click or doubletap, 3 fingers move the window and 3 finger spread makes it fullscreen. I managed to enable 2 finger scrolling with "xinput set-prop 8 'Two-Finger Scrolling' 1 1", but thats about it. No other gestures work, ginn doesnt start, giesview detects the device but doesnt respond to any of the gestures, and touchegg doesnt start either. I tried example apps from qt that come with ubuntu but they dont work. So... what do i do? i tried using qt but all i get from the app is "Got touch without getting TouchBegin for id XX" what else can i use to get my app to work with multitouch devices?

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• Javascript: Machine Constants Applicable?

  - by DavidB2013

  I write numerical routines for students of science and engineering (although they are freely available for use by anybody else as well) and am wondering how to properly use machine constants in a JavaScript program, or if they are even applicable. For example, say I am writing a program in C++ that numerically computes the roots of the following equation: exp(-0.7x) + sin(3x) - 1.2x + 0.3546 = 0 A root-finding routine should be able to compute roots to within the machine epsilon. In C++, this value is specified by the language: DBL_EPSILON. C++ also specifies the smallest and largest values that can be held by a float or double variable. However, how does this convert to JavaScript? Since a Javascript program runs in a web browser, and I don't know what kind of computer will run the program, and JavaScript does not have corresponding predefined values for these quantities, how can I implement my own version of these constants so that my programs compute results to as much accuracy as allowed on the computer running the web browser? My first draft is to simply copy over the literal constants from C++: FLT_MIN: 1.17549435082229e-038 FLT_MAX: 3.40282346638529e+038 DBL_EPSILON: 2.2204460492503131e-16 I am also willing to write small code blocks that could compute these values for each machine on which the program is run. That way, a supercomputer might compute results to a higher accuracy than an old, low-level, PC. BUT, I don't know if such a routine would actually reach the computer, in which case, I would be wasting my time. Anybody here know how to compute and use (in Javascript) values that correspond to machine constants in a compiled language? Is it worth my time to write small programs in Javascript that compute DBL_EPSILON, FLT_MIN, FLT_MIN, etc. for use in numerical routines? Or am I better off simply assigning literal constants that come straight from C++ on a standard Windows PC?

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• Yet Another Way To Create An Object

  - by Ricardo Peres

  After I wrote this post, I come up with yet another way to create an object... Here it is: Stopwatch watch = new Stopwatch(); ConstructorInfo ci = typeof(StringBuilder).GetConstructor(new Type[0]); NewExpression expr = Expression.New(ci); Func<StringBuilder> func = Expression.Lambda(typeof(Func<StringBuilder>), expr).Compile() as Func<StringBuilder>; watch.Start(); for (Int32 i = 0; i < 100; ++i) { StringBuilder builder = func(); } Int64 time4 = watch.ElapsedTicks; watch.Reset(); I know of only one other way, which is by using CodeDOM. If you know of any other ways to create an object, let me know! SyntaxHighlighter.config.clipboardSwf = 'http://alexgorbatchev.com/pub/sh/2.0.320/scripts/clipboard.swf'; SyntaxHighlighter.brushes.CSharp.aliases = ['c#', 'c-sharp', 'csharp']; SyntaxHighlighter.all();

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• Software Tester to Developer [closed]

  - by Mayu Mayooresan

  Possible Duplicate: How do I become a developer? Its not a question related to programming but related to career. Last 2 and half year I've been working as a Software Tester and i'm seriously considering a track change to programmer. but the problems I think of is.. 1. My age (28) 2. My IT experience with Testing 3. Salary wont match if I change the track as I have to start from scrach. Wot do you think guys?? Please advice me. Is it better to change track or stay in Tester job?? I think I dont seem to like tester job. Please advice. Thanks in advance.

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• How to import ejb project classes into web project on eclipse?

  - by Jhonnytunes

  I have 3 projects on eclipse, maven ejb project, maven wicket webapp project and a enterprise application project that includes ejb and web I mentioned before, as modules. But my question is, How from my web project can I use classes on the ejb project. Lets say ClassA is on the ejb project and I want to say from web project: ClassA cl = new ClassA. I wont be allowed since web project doesnt have ClassA but ejb project. I want to use ejb project as a Business Logic, JPA part. Also I want to include here some not beans classes that I want to use from the web. Dont know if its possible. The web project goes without Business logic, just the wicket pages calling ejb, and using ther classes. Im new in the EE world. Never made an ear file including a war and ejb jar for deploying it on Glassfish. Thanks in advanced.

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• Touchpad not working on HP DV4 notebook

  - by Blaze

  the touchpad doesn't respond at all. i had to use an external usb mouse even to install ubuntu. I dont know the name of the manufacturer too. i am a newbie to ubuntu. i checked many related answers but they didnt help some are: sudo rmmod psmouse sudo modprobe psmouse proto=imps i used deconf editor_ in that it shows that touchpad is enabled but nothing haapens. i tried changing the setting 'disable while typing' that didn't work either. please help me. i really want to use ubuntu as i find it really good but without touchpad it would be pointless. literally.

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• GWB | Comment Spam On The Rise

  - by Geekswithblogs Administrator

  I don’t know a member on Geekswithblogs.net that is not frustrated with the amount of spam they get. It is a major problem that we have been dealing with for 6+ years and trying to come up with new ways to fight. As spammers get smarter, we have to continue to upgrade the tools we use to combat it. Just like any spam filter, sometimes good comments will get caught up. This has been a huge concern for some bloggers causing us to tame what we call spam and not spam. So this post is here just to state we know the spam problem is like a wave, sometimes it is not so bad, other times it gets worse. Right now it is worse. One measure we will take is a requirement for CAPTCHA soon if it continues since most members don’t clean up their spam via the admin tools (which are not the best tools, I know). Also I want to solicit a better approach from the members, what would you like the spam interface on GWB to be like? Be realistic cause we all want “Zero Spam, Good Comment live”. Related Tags: Geekswithblogs.net, Spam

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• Screen problems on 11.10 using VGA compatible controller 2nd Generation Core Processor Family Integrated Graphics Controller

  - by MorrisseyJ

  I am having problems with my display. The problem manifests as lots of screen artefacts, which seem to be worse in Unity than in Gnome 3, are worse after i have used suspend and are intolerable if i set myself up on a dual monitor. Specific issues include: icons disappearing, lines occurring all over the screen, the backgrounds of certain windows going another colour and window borders disappearing or being filled with text from other parts of the screen. The most annoying problem is lines of text disappearing from a host of word processing programmes (libreoffice, gedit, bluefish etc), as i type. In most circumstances the screen problem can be temporarily fixed (so that i can see the screen clearly) by either scrolling the text off the screen and then scrolling it back onto the screen, or highlighting the offending area of the desktop, by clicking and dragging. Errors on parts of the screen that don't seem to redraw (window borders (off the universal menu) or the screen area outside of a LO document, in print layout view, for example) can't seem to be fixed in a session. I am running 11.10, 64 bit on my Thinkpad x121e Display information is: description: VGA compatible controller product: 2nd Generation Core Processor Family Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 09 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:42 memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:4000(size=64) There appear to be a few problems with the Intel graphics and Ubuntu but i am not sure if they are all the same. If anyone knows if this is a known bug it'd be great to know, otherwise i'll file a report. Should anyone know of a fix i would greatly appreciate hearing about it. Let me know if you need any more information. Thanks

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• How to create or recover Windows Bootloader after deleting Ubuntu boot drive

  - by Kincaid

  I have a computer that dual-boots (or tri-boots) Windows 8 Release Preview, Windows 7, and Ubuntu 12.04. Grub boots between Windows 8 and Ubuntu; for which I use primarily. Recently, I decided to remove Ubuntu, as I hardly used it. I deleted the Ubuntu partition accidentally before replacing the Grub bootloader. Now, whenever I want to boot the machine, it gives me the "grub-rescue" prompt -- I am unable to boot into either Windows (8 nor 7), nor Ubuntu (except via USB, of course). I do not have any Windows 7/8 recovery media, so that isn't an option. Please note that after I deleted the Ubuntu partition, I put the PC into hibernate, and then turned it on. This means the C:\ [Windows 8] drive cannot be mounted. I don't know if that is bad, but it definitely doesn't make things better. I am currently booting Ubuntu via USB, in an effort to restore the Windows bootloader. I have looked into using boot-repair to solve the problem using the instructions here, although after attempting to apply the changes, it gave the error: "Please install the [mbr] packages. Then try again." I don't know why I'm getting this error; is there a way to install the 'mbr packages?' I honestly don't know what exactly they are, nor how to install them. Are there any other options I have not yet exhausted to be able to boot back into Windows, in the case that there is a better way? I want to set the bootloader to boot into Windows 8, but booting into either Windows 7 or 8 is fine (I can use EasyBCD from there). Is there a simple solution to this? I've checked BIOS, and I haven't been able to find a way to boot into Windows.

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• Atheros 9250 wireless card keeps on disconnecting

  - by Vizi Balázs

  So I bought a Lenovo G575 laptop for learning purposes and found that the connection just simply disconnects if i'ts in use for downloading and it also does disconnect in every 2-5 minutes while browsing.I tested the card with Win7, it worked nicely.Since then I searched through all the topics connected to this card, also tried using older distros, Maverick ended up with the same results as the actual 12.04 distribution.I dont think it's the router cause i could access it from Win7.It's causing me a trouble using an external usb, cause it's taken from another PC in the house.I would be really grateful if someone could explain what should i do to fix it. Thanks in advance for the help

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• Video capture Performance

  - by volting

  I have noticed high CPU utilization in a number of applications (except mplayer) which read from the embedded webcam on my laptop. Bizarrely CPU utilization varies proportionately to the level of illumination present. I know that that high CPU usage has nothing to do with rendering the video, as I have written a simple app using the OpenCV library to simply grab frames from the webcam, and cpu usage is still high. I think that mplayer might be using my GPU (and the other apps aren't), but since its not an issue with rendering, I dont think this explains anything. Cheese Low light --- ~12% CPU Bright Light ---- ~63% CPU Camorama Low light --- ~7% CPU Bright Light ---- ~30% CPU Opencv C++ library, (display in a single highgui window) Low light --- ~13% CPU Bright Light ---- ~40% CPU (same test on windows 7, 4-9%) Mplayer No problem, 1-2% regardless of light levels Note: If all I want't to do is capture a feed from my webcam I would use mplayer and forget about it, but I'm developing an application which uses the OpenCV to capture a video feed among other things, performance is important.

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• Increase traffic to a site through a site on subdomain [closed]

  - by user1716672

  Possible Duplicate: Subdomain versus subdirectory We have two sites, one is mainly a portfolio site (built with Yii framework) and the other is a digital shop (built with open cart) where we sell plugins and themes. The url's look like www.mydomian.com and www.store.mydomain.com. But of these sites are in the same server. We use google analytics tools and have no problem getting traffic to our store. But we have very little to our portfolio site and we want to increase our Google ranking for this site. Assuming increased traffic to our site will increase our google ranking, we were thinking to use URl masking so the link will be www.mydomain.com/shop and this will load www.store.mydomain.com. Will this count as hits for our portfolio site? Because the .htaccess rules will ensure the subdomain is served. So I dont know if these hits will count on our store or our portfolio site...

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• Where can I find programming work online ?

  - by explorest

  I have setup an ideal, quiet, non-interrupting environment at home. I am extremely productive here. I dont want to leave my home, not my room, not even my couch. How/where do I find work online so that I don't have to travel to it? Kindly post about your own personal experiences. Have you done it full time from home? Where and how? I am outside United States in a third world country so a lower pay is not an issue. The issue is the work-enviroment.

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• Turn off laptop display and have monitor

  - by Ryan B

  My laptop display has stopped working and is unfixable! Anyway, I got a full HD monitor and plugged that into the HDMI port of the laptop. I have changed the power settings so that I can close the lid and still have the monitor on, and this all works. However because it is on "mirror displays", I cannot get the full 1080p resolution that the monitor supports, and when I turn off mirror displays and switch off the laptop screen, the monitor will also switch off! I'm really stuck, as I can only get the monitor to display its full resolution if I have it with the laptop screen turned on, and I dont want this because (as the laptop display does not work) things get lost on that side of the screen. HELP. (Dell Studio 1537 Monitor is Samsung SA300 Connected through HDMI Ubuntu 11.10)

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• Avoid apt-get update while installing softwares on ubuntu, possible?

  - by Rohan

  I want to install a 27KB lens( reddit-lens: here ) & this "apt-get update" is going to download 20MBs(!) of data for the same. I want to avoid this update bcoz i am on a limited bandwidth connection. I also tried to install .deb file(27KB) for this lens but it says "dependancy is not satisfiable gir1.2-unity-3.0". I went on to http://www.pkgs.org to get that package & there is no version available for ubuntu 12.04. What should I do? Can i install softwares without updating cache? Is that update necessary? Also installation of some softwares requires updating cache while others dont, why?

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• Unity bar and Menu bar Gone

  - by user121134

  I have a bootable usb stick that has Ubuntu 12.10 on it, so I loaded it onto my computer which is semi old because it was really full and ubuntu is nice software when it works. And all went well until I booted it up the first time and it said that the Compiz thing was missing and I looked that up on the internet and I must have typed 20 different codes into terminal, and nothing seemed to work. Can you please help? I dont know what to do anymore and the only thing I can do it open up terminal because nothing pops up on the screen. Thanks :)

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• PHPForm Generate PDF Send to Email

  - by tom

  I'm a beginner in PHP I was wondering if this is easy to do or if i'd have to outsource this to a programmer - Basically when a user fills in the PHP Form and submits it I need this to generate as a PDF which will then email/attach to MY email and NOT the user who submitted this form. I have looked at tcpdf, fpdi but i dont think any of those scripts allow me to do this specifically as from what i heard it generates a download link for the user, and that is not what i need. If anyone can help me it would be greatly appreciated. Regards Tom

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• How broad should a computer science/engineering student go?

  - by AskQuestions

  I have less than 2 years of college left and I still don't know what to focus on. But this is not about me, this is about being a future developer. I realize that questions like "Which language should I learn next?" are not really popular, but I think my question is broader than that. I often see people write things like "You have to learn many different things. Being a developer is not about learning one programming language / technology and then doing that for the rest of your life". Well, sure, but it's impossible to really learn everything thoroughly. Does that mean that one should just learn the basics of everything and then learn some things more thoroughly AFTER getting a particular job? I mean, the best way to learn programming is by actually programming stuff... But projects take time. Does an average developer really switch between (for example) being a web developer, doing artificial intelligence and machine learning related stuff and programming close to the hardware? I mean, I know a lot of different things, but I don't feel proficient in any of those things. If I want to find a job as a web developer (that's just an example) after I finish college, shouldn't I do some web related project (maybe using something I still don't know) rather than try to learn functional programming? So, the question is: How broad should a computer science student's field of focus be? One programming language is surely far too narrow, but what is too broad?

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• How can I remove new kernel versions after downgrading?

  - by Pawel

  i have some problem. First i upgraded ubuntu to 12.04 and all of packages. But after that i have a lot of problems so i decided to downgrade to 11.10. After i did that i have two kernels 3.2.x and 3.0.x. I found a lot of solutions how to remove older kernels but i have no idea how to remove newer kernel ? I dont see 3.2 kernel when im using a 3.0 kernel. But i see it in grub. When i type uname -r in terminal i see only 3.0.x kernel which im using at the moment.. Any solutions to delete 3.2 kernel ?

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• Symlink are using both locations?

  - by Tiago Rossi

  Ive made a research and didnt found any answers, so I decided to ask here. To make you know, the /dev/sda2 disk of my WHM/Cpanel webserver got 100% full. The /var/ folder are the /dev/sda2 and I've found the reason of that isse are the /var/lib/mysql folder. To fix it I need to move the /var/lib/mysql folder from /dev/sda2 to /home/ where I have a lot of space in disk. Then I used the command lines: service mysql stop cp -r -p /var/lib/mysql/ /home/databasesmysql/ mv /var/lib/mysql /var/lib/mysql.backup/ ln -s /home/databasesmysql/ /var/lib/mysql service mysql start Ok, now to check if its running at the new location I just renamed the /var/lib/mysql to /var/lib/mysql.backup and MySQL stopped working. Also when I rename the /home/databasesmysql/ folder MySQL also stop to work. I dont know whats happening, the symlink are using both locations? Thanks very much.

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• Find location using only distance and bearing?

  - by pinnacler

  Triangulation works by checking your angle to three KNOWN targets. "I know the that's the Lighthouse of Alexandria, it's located here (X,Y) on a map, and it's to my right at 90 degrees." Repeat 2 more times for different targets and angles. Trilateration works by checking your distance from three KNOWN targets. "I know the that's the Lighthouse of Alexandria, it's located here (X,Y) on a map, and I'm 100 meters away from that." Repeat 2 more times for different targets and ranges. But both of those methods rely on knowing WHAT you're looking at. Say you're in a forest and you can't differentiate between trees, but you know where key trees are. These trees have been hand picked as "landmarks." You have a robot moving through that forest slowly. Do you know of any ways to determine location based solely off of angle and range, exploiting geometry between landmarks? Note, you will see other trees as well, so you won't know which trees are key trees. Ignore the fact that a target may be occluded. Our pre-algorithm takes care of that. 1) If this exists, what's it called? I can't find anything. 2) What do you think the odds are of having two identical location 'hits?' I imagine it's fairly rare. 3) If there are two identical location 'hits,' how can I determine my exact location after I move the robot next. (I assume the chances of having 2 occurrences of EXACT angles in a row, after I reposition the robot, would be statistically impossible, barring a forest growing in rows like corn). Would I just calculate the position again and hope for the best? Or would I somehow incorporate my previous position estimate into my next guess? If this exists, I'd like to read about it, and if not, develop it as a side project. I just don't have time to reinvent the wheel right now, nor have the time to implement this from scratch. So if it doesn't exist, I'll have to figure out another way to localize the robot since that's not the aim of this research, if it does, lets hope it's semi-easy.

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• mysql does not start or work

  - by Artem Moskalev

  Recently I installed LAMP with tasksel. Then I remember I issued some commands to get into the mysql console - it worked. Right now I checked - apache and php modules work perfectly. But as for mysql - whatever commands I issue - it does not start the console. It writes: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' How can I fix it and start mysql? Why did this happen? Where is it installed (I used the default location for the installation), because I dont understand what is started when I issue the commands?

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• How much effort should you put into a junior developer?

  - by Crazy Eddie

  At what point should one give up? I've tried helping them out by having them shadow me. We agree to break a minute, and then they go missing in action for a while...then just go back to their desk. Even when I know they've done this, part of me feels like I shouldn't have to go get them but that they should be showing interest in learning. Frankly, it's a bunch of time I don't have explaining things as I go when I could just do it. Am I expecting too much to expect that if they want to learn they'll make sure I know they're ready and willing? They go to meetings that they where not told they had to, good, but then sit in the corner and sleep...bad. I don't even know what to do with that. Sometimes I give them something small to do and they do it great, so I give them something just a touch harder and they totally fail, hard. Check in things without testing them. Part of me thinks that maybe I should be spending more time with them but at the same time I don't see a lot of interest and I really, honestly don't have time teaching the same things over and over. Sometimes I get asked questions that are really, really easy to answer if you just do a little bit of your own work trying to find out. Other times I'm not asked anything. I'm sure I could be doing better but honestly...I don't really want to anymore.

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• What threading pratice is good 90% of the time?

  - by acidzombie24

  Since my SO thread was closed i guess i can ask it here. What practice or practices are good 90% of the time when working with threading with multiple cores? Personally all i have done was share immutable classes and pass (copy) data to a queue to the destine thread. Note: This is for research and when i say 90% of the time i dont mean it is allowed to fail 10% of the time (thats ridiculous!) i mean 90% it is a good solution while the other 10% it is not so desirable due to implementation or efficiently reasons (or plainly another technique fits the problem domain a lot better).

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