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  • Nest reinvents smoke detectors. Introduces smart and talking smoke detector that keeps quite when you wave

    - by Gopinath
    Nest, the leading smart thermostat maker has introduced a smart home device today- Nest Protect, a smart, talking smoke & carbon monoxide detector that can quite when you wave your hand. Less annoyances and more intelligence Smoke detectors are around for hundreds of years and playing a major role in providing safety from fire accidents at home. But the technology of these devices is stale and there is no major innovation for the past several years. With the introduction of Nest Protect, the landscape of smoke detectors is all set to change just like how Nest thermostat redefined the industry two years ago. Nest Protect is internet enabled and equipped with motion- and smoke-detection sensors so that when it starts beeping you can silence it by waving hand instead of doing circus feats to turn off the alarm. Everyone who cooks in a home equipped with smoke detector would know how annoying it is to turn off sensitive smoke detectors that goes off control quite often. Apart from addressing the annoyances of regular smoke detector, Nest Protect has talking capabilities. It can alert users with clear & actionable instructions when it detects a danger. Instead of harsh beeps it actually speak to you so you know what is happening. It will tell you what smoke it has detected and in which room it is detected. Multiple Nest Protects installed in a home can communicate with each other. Lets say that there is a smoke in bed room, the Nest Protect installed in bed room shares this information to all Nest Protects installed in the home and your kitchen device can alert you that there is a smoke in bed room. There is an App for that The internet enabled Nest Protect has an app to view its status and various alerts. When the Protect is running on low battery it alerts you to replace them soon. If there is a smoke at home and you are away, you will get message alerts. The app works on all major smartphones as well as tablets. Auto shuts down gas furnaces/heaters on smoke Apart from forming a network with other Nest Protect devices installed at home, they can also communicate with Nest Thermostat if it is installed. When carbon monoxide is detected it can shut off your gas furnace automatically. Also with the help of motion detectors it improves Nest Thermostat’s auto-away functionality. It looks elegant and costs a lot more than a regular smoke detector Just like Nest Thermostat, Nest Protect is elegant and adorable. You just fall in love with it the moment you see it. It’s another master piece from the designer of Apple’s iPod. All is good with the Nest Protect, except the price!! It costs whooping $129, which is almost 4 times more expensive than the best selling conventional thermostats available at $30. A single bed room apartment would require at least 3 detectors and it costs around $390 to install Nest Protects compared to 90$ required for conventional smoke detectors. Though Nest Thermostat is an expensive one compared to conventional thermostats, it offered great savings through its intelligent auto-away feature. Users were able to able to see returns on their investments. If Nest Protect also can provide good return on investment the it will be very successful.

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  • Standards Corner: Preventing Pervasive Monitoring

    - by independentid
     Phil Hunt is an active member of multiple industry standards groups and committees and has spearheaded discussions, creation and ratifications of industry standards including the Kantara Identity Governance Framework, among others. Being an active voice in the industry standards development world, we have invited him to share his discussions, thoughts, news & updates, and discuss use cases, implementation success stories (and even failures) around industry standards on this monthly column. Author: Phil Hunt On Wednesday night, I watched NBC’s interview of Edward Snowden. The past year has been tumultuous one in the IT security industry. There has been some amazing revelations about the activities of governments around the world; and, we have had several instances of major security bugs in key security libraries: Apple's ‘gotofail’ bug  the OpenSSL Heartbleed bug, not to mention Java’s zero day bug, and others. Snowden’s information showed the IT industry has been underestimating the need for security, and highlighted a general trend of lax use of TLS and poorly implemented security on the Internet. This did not go unnoticed in the standards community and in particular the IETF. Last November, the IETF (Internet Engineering Task Force) met in Vancouver Canada, where the issue of “Internet Hardening” was discussed in a plenary session. Presentations were given by Bruce Schneier, Brian Carpenter,  and Stephen Farrell describing the problem, the work done so far, and potential IETF activities to address the problem pervasive monitoring. At the end of the presentation, the IETF called for consensus on the issue. If you know engineers, you know that it takes a while for a large group to arrive at a consensus and this group numbered approximately 3000. When asked if the IETF should respond to pervasive surveillance attacks? There was an overwhelming response for ‘Yes'. When it came to 'No', the room echoed in silence. This was just the first of several consensus questions that were each overwhelmingly in favour of response. This is the equivalent of a unanimous opinion for the IETF. Since the meeting, the IETF has followed through with the recent publication of a new “best practices” document on Pervasive Monitoring (RFC 7258). This document is extremely sensitive in its approach and separates the politics of monitoring from the technical ones. Pervasive Monitoring (PM) is widespread (and often covert) surveillance through intrusive gathering of protocol artefacts, including application content, or protocol metadata such as headers. Active or passive wiretaps and traffic analysis, (e.g., correlation, timing or measuring packet sizes), or subverting the cryptographic keys used to secure protocols can also be used as part of pervasive monitoring. PM is distinguished by being indiscriminate and very large scale, rather than by introducing new types of technical compromise. The IETF community's technical assessment is that PM is an attack on the privacy of Internet users and organisations. The IETF community has expressed strong agreement that PM is an attack that needs to be mitigated where possible, via the design of protocols that make PM significantly more expensive or infeasible. Pervasive monitoring was discussed at the technical plenary of the November 2013 IETF meeting [IETF88Plenary] and then through extensive exchanges on IETF mailing lists. This document records the IETF community's consensus and establishes the technical nature of PM. The draft goes on to further qualify what it means by “attack”, clarifying that  The term is used here to refer to behavior that subverts the intent of communicating parties without the agreement of those parties. An attack may change the content of the communication, record the content or external characteristics of the communication, or through correlation with other communication events, reveal information the parties did not intend to be revealed. It may also have other effects that similarly subvert the intent of a communicator.  The past year has shown that Internet specification authors need to put more emphasis into information security and integrity. The year also showed that specifications are not good enough. The implementations of security and protocol specifications have to be of high quality and superior testing. I’m proud to say Oracle has been a strong proponent of this, having already established its own secure coding practices. 

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  • Get Your Enterprise Working With Oracle On Track Communication 1.0

    - by Josh Lannin
    The On Track Development team is very pleased to announce that today On Track is available for our customers to download and evaluate.  To learn more about what On Track does start with our whitepaper and datasheet.   If you are a developer, take a look at our documentation and samples posted to our OTN page. For this first blog post, I’ll be speaking to several notable points about our product. Graceful Escalation via Conversations: On Track addresses the “Collaboration Problem” through a single guiding principle – graceful escalation – within the construct of a Conversation. In On Track, collaboration is based on a context (called a “Conversation”) that gracefully escalates in form, structure, and content, as dictated by the particular needs of a given collaboration.  Within that context, On Track provides a rich set of tools to choose from.  These tools provide for communication, coordination, content management, organization, decision making, and analysis -- all essential aspects of collaboration, but not all of them are essential all of the time.  Every collaborative interaction will evolve differently.  Some will evolve to represent work spreading over the course of years and involving a large, distributed team, while others may involve few people and not evolve at all.  Regardless, all collaborative contexts are built from the same parts, utilize the same concepts, and start the same way.  The principle of graceful escalation is that you only use the tools and structure you need; so you only incur the complexity you need. Purposeful Collaboration: Through application integration, On Track Conversations bring enterprise application users the communication and collaboration capabilities required to complete business process.  By association with specific processes or business objects conversations extend the possible interactions and broaden participation to internal or external non-application users and provide a sophisticated interaction experience, all the while enhancing the data set within the owning application.  Purposeful collaboration not only needs to happen in the context of applications, it must support a full range of real-time and long-running interactions to provide the greatest value. Multi Client, Multi Modal: This On Track 1.0 product release includes the same day availability of  multiple clients, including iPhone and iPad applications which are now available on the Apple Store, a fully capable and accessible Outlook Add-In, along with our browser web client.  With each client we have sought to leverage the strengths of each unique device- our iPhone client supports picture and voice posts, the iPad is optimized for meeting room situations and document viewing, and our Outlook add-in allows you to take emails in context and bring them into On Track.  In addition to supporting a diverse array of clients, On Track provides a unified multi modal experience support starting with basic messages moving through to integrated documents with live annotations, snapshots, application sharing, and voice. Next Generation Web Architecture: We believe On Track will help move the bar higher for what users can expect from all web applications, most notably ones that involve real-time activity.  On Track is built from the ground up with an innovative, real-time architecture that leverages the extensive push capabilities of our server.  Whether you are receiving a new message, viewing where crowds of people are collaborating, or doing live annotation on a document with a set of people, that information comes to you immediately without refreshes or moving back and forth between pages.  We’ve leveraged this core architecture across the product experience and raised the user experience bar for this type of application.  As well these capabilities are based on open standards and protocols, and are fully extensible by anyone- enabling sophisticated integrations to be created with a wide variety of both legacy and next-generation applications. Agile Product Development: As a product team we operate using continuous feedback and modified agile development methodologies.  We have thousands of active internal Oracle users who have helped pilot our product for critical business functions, and the On Track product development team uses our product as our primary vehicle for all our collaboration.  Additionally we been working with early access customers who are adopting our technology and providing us valuable feedback - which our process has rapidly realized in improvements to our software.  On Track agility extends to our server as well, which is built to scale, and is very simple to install and configure. We are pleased to make this product announcement and encourage you to join us on Facebook or follow us on Twitter, as well as checking back here for the latest product information.

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  • First Impressions of a MacBook (from a PC guy)

    - by dgreen
    Disclaimer: I've been a PC guy my entire working career. I'd probably characterize myself as a power user. Never afraid to bust out the console line. But working with a Mac is totally foreign to me. So for those Mac guys who are curious, this is how your world appears from the outside to a computer literate person :)My Macbook Air has arrived! And it's a thing of beauty:First, the specs: 13" MacBook Air, 2.0GHz Core i7 processor. Upgraded to 8GB of RAM for an additional $100, SSD flash storage  = 256GB. The plan is ultimately to use this baby for some iOS development but also some decent lifting in Windows with Visual Studio. Done a lot of reading  and between VMWare Fusion, Parallels and Bootcamp...I'm going to go with VMWare Fusion for $49.99And now my impressions (please re-read disclaimer before proceeding!):I open the box and am trying to understand exactly how the magsafe connector works (and how to disconnect it).  Why does it have two socket outlet plugs? Who knows.  I feel like Hansel in Zoolander. The files are "in" the computer.Stuck in my external hard drive (usb). So how do I get to the files? To the Googles!Argh...it can't read my external NTFS drive. Fat32 can't support field over 4GB…problematic since some of my existing VMWare image files are much larger than 4GB. Didn't see this coming.Three year old loves iPhoto. Super easy to use. Don't even know what I'm doing but I've already (accidentally) discovered the image filtering options. Fun stuff.First thing I downloaded ever => Chrome. I need something to ground me, something familiar. My token, if you will (sorry, gratuitous Inception joke).Ok, I get it… Finder == windows explorer. But where is my hierarchical structure? I miss the tree :(On that note, yeah…how do I see what "path" my files reside in? I'm afraid to know the answer. You know what scares more though…this notion of a smart folder. Feel like the godfather - just get the job done, I don't care how you handle it, I don't want to know...just get it done. What the hell is AirDrop?Mail…just worked. Still in shock that they have a free client for yahoo mail (please no yahoo jokes).mail -> deleting a message takes 5 seconds. Have they heard of async?"Command" key instead of "Control" ok, then what the $%&^! is the control key for then"aliases" == shortcuts I thinkI don't see the file system. And I'm scared. All these things I'm downloading…these .dmg files (bad name) where are they going? Can't seem to delete when they're doneUgh...realized need to buy a mini-to-vga adaptor if I want to use my external monitor ($13 on ebay, $39 in apple store).Windows docking is trickiest for me…this notion of detached windows with a menu bar at the top. I don't like this paradigm, it's confusing. But maybe because I've been using Windows for too long.Evernote, Dropbox desktop clients seem almost identical…few quirks here and there I need to get used to.iTunes is still a bit gross. In a weird way it's actually worse on a Mac if thats possible. This is not the MacBook's fault…this is a software design issue. Overall: UI will take some getting used to. Can't decide if this represents the future and I'm stuck in the past…or this is the past and I've been spoiled by the future (which would be Windows…don't be hating I happen to be very productive in Win7)  So there you go - my 90 minute first impression of the MacBook universe.

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  • VirtualBox 3.2 is released! A Red Letter Day?

    - by Fat Bloke
    Big news today! A new release of VirtualBox packed full of innovation and improvements. Over the next few weeks we'll take a closer look at some of these new features in a lot more depth, but today we'll whet your appetite with the headline descriptions. To start with, we should point out that this is the first Oracle-branded version which makes today a real Red-letter day ;-)  Oracle VM VirtualBox 3.2 Version 3.2 moves VirtualBox forward in 3 main areas ( handily, all beginning with "P" ) : performance, power and supported guest operating system platforms.  Let's take a look: Performance New Latest Intel hardware support - Harnessing the latest in chip-level support for virtualization, VirtualBox 3.2 supports new Intel Core i5 and i7 processor and Intel Xeon processor 5600 Series support for Unrestricted Guest Execution bringing faster boot times for everything from Windows to Solaris guests; New Large Page support - Reducing the size and overhead of key system resources, Large Page support delivers increased performance by enabling faster lookups and shorter table creation times. New In-hypervisor Networking - Significant optimization of the networking subsystem has reduced context switching between guests and host, increasing network throughput by up to 25%. New New Storage I/O subsystem - VirtualBox 3.2 offers a completely re-worked virtual disk subsystem which utilizes asynchronous I/O to achieve high-performance whilst maintaining high data integrity; New Remote Video Acceleration - The unique built-in VirtualBox Remote Display Protocol (VRDP), which is primarily used in virtual desktop infrastructure deployments, has been enhanced to deliver video acceleration. This delivers a rich user experience coupled with reduced computational expense, which is vital when servers are running hundreds of virtual machines; Power New Page Fusion - Traditional Page Sharing techniques have suffered from long and expensive cache construction as pages are scrutinized as candidates for de-duplication. Taking a smarter approach, VirtualBox Page Fusion uses intelligence in the guest virtual machine to determine much more rapidly and accurately those pages which can be eliminated thereby increasing the capacity or vm density of the system; New Memory Ballooning- Ballooning provides another method to increase vm density by allowing the memory of one guest to be recouped and made available to others; New Multiple Virtual Monitors - VirtualBox 3.2 now supports multi-headed virtual machines with up to 8 virtual monitors attached to a guest. Each virtual monitor can be a host window, or be mapped to the hosts physical monitors; New Hot-plug CPU's - Modern operating systems such Windows Server 2008 x64 Data Center Edition or the latest Linux server platforms allow CPUs to be dynamically inserted into a system to provide incremental computing power while the system is running. Version 3.2 introduces support for Hot-plug vCPUs, allowing VirtualBox virtual machines to be given more power, with zero-downtime of the guest; New Virtual SAS Controller - VirtualBox 3.2 now offers a virtual SAS controller, enabling it to run the most demanding of high-end guests; New Online Snapshot Merging - Snapshots are powerful but can eat up disk space and need to be pruned from time to time. Historically, machines have needed to be turned off to delete or merge snapshots but with VirtualBox 3.2 this operation can be done whilst the machines are running. This allows sophisticated system management with minimal interruption of operations; New OVF Enhancements - VirtualBox has supported the OVF standard for virtual machine portability for some time. Now with 3.2, VirtualBox specific configuration data is also stored in the standard allowing richer virtual machine definitions without compromising portability; New Guest Automation - The Guest Automation APIs allow host-based logic to drive operations in the guest; Platforms New USB Keyboard and Mouse - Support more guests that require USB input devices; New Oracle Enterprise Linux 5.5 - Support for the latest version of Oracle's flagship Linux platform; New Ubuntu 10.04 ("Lucid Lynx") - Support for both the desktop and server version of the popular Ubuntu Linux distribution; And as a man once said, "just one more thing" ... New Mac OS X (experimental) - On Apple hardware only, support for creating virtual machines run Mac OS X. All in all this is a pretty powerful release packed full of innovation and speedups. So what are you waiting for?  -FB 

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  • Security and the Mobile Workforce

    - by tobyehatch
    Now that many organizations are moving to the BYOD philosophy (bring your own devices), security for phones and tablets accessing company sensitive information is of paramount importance. I had the pleasure to interview Brian MacDonald, Principal Product Manager for Oracle Business Intelligence (BI) Mobile Products, about this subject, and he shared some wonderful insight about how the Oracle Mobile Security Tool Kit is addressing mobile security and doing some pretty cool things.  With the rapid proliferation of phones and tablets, there is a perception that mobile devices are a security threat to corporate IT, that mobile operating systems are not secure, and that there are simply too many ways to inadvertently provide access to critical analytic data outside the firewall. Every day, I see employees working on mobile devices at the airport, while waiting for their airplanes, and using public WIFI connections at coffee houses and in restaurants. These methods are not typically secure ways to access confidential company data. I asked Brian to explain why. “The native controls for mobile devices and applications are indeed insufficiently secure for corporate deployments of Business Intelligence and most certainly for businesses where data is extremely critical - such as financial services or defense - although it really applies across the board. The traditional approach for accessing data from outside a firewall is using a VPN connection which is not a viable solution for mobile. The problem is that once you open up a VPN connection on your phone or tablet, you are creating an opening for the whole device, for all the software and installed applications. Often the VPN connection by itself provides insufficient encryption – if any – which means that data can be potentially intercepted.” For this reason, most organizations that deploy Business Intelligence data via mobile devices will only do so with some additional level of control. So, how has the industry responded? What are companies doing to address this very real threat? Brian explained that “Mobile Device Management (MDM) and Mobile Application Management (MAM) software vendors have rapidly created solutions for mobile devices that provide a vast array of services for controlling, managing and establishing enterprise mobile usage policies. On the device front, vendors now support full levels of encryption behind the firewall, encrypted local data storage, credential management such as federated single-sign-on as well as remote wipe, geo-fencing and other risk reducing features (should a device be lost or stolen). More importantly, these software vendors have created methods for providing these capabilities on a per application basis, allowing for complete isolation of the application from the mobile operating system. Finally, there are tools which allow the applications themselves to be distributed through enterprise application stores allowing IT organizations to manage who has access to the apps, when updates to the applications will happen, and revoke access after an employee leaves. So even though an employee may be using a personal device, access to company data can be controlled while on or near the company premises. So do the Oracle BI mobile products integrate with the MDM and MAM vendors? Brian explained that our customers use a wide variety of mobile security vendors and may even have more than one in-house. Therefore, Oracle is ensuring that users have a choice and a mechanism for linking together Oracle’s BI offering with their chosen vendor’s secure technology. The Oracle BI Mobile Security Toolkit, which is a version of the Oracle BI Mobile HD application, delivered through the Oracle Technology Network (OTN) in its component parts, helps Oracle users to build their own version of the Mobile HD application, sign it with their own enterprise development certificates, link with their security vendor of choice, then deploy the combined application through whichever means they feel most appropriate, including enterprise application stores.  Brian further explained that Oracle currently supports most of the major mobile security vendors, has close relationships with each, and maintains strong partnerships enabling both Oracle and the vendors to test, update and release a cooperating solution in lock-step. Oracle also ensures that as new versions of the Oracle HD application are made available on the Apple iTunes store, the same version is also immediately made available through the Security Toolkit on OTN.  Rest assured that as our workforce continues down the mobile path, company sensitive information can be secured.  To listen to the entire podcast, click here. To learn more about the Oracle BI Mobile HD, click  here To learn more about the BI Mobile Security Toolkit, click here 

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  • Isis Finally Rolls Out

    - by David Dorf
    Google has rolled their wallet out for several chains; I see the NFC readers in Walgreen's when I'm sent their for milk.  But Isis has been relatively quiet until now.  As of last week they have finally launched in their two test cities: Austin, and Salt Lake City.  Below are the supported carriers and phones as of now, but more phones will be added later. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} AT&T supports: HTC One™ X, LG Escape™, Samsung Galaxy Exhilarate™, Samsung Galaxy S® III, Samsung Galaxy Rugby Pro™ T-Mobile supports: Samsung Galaxy S® II, Samsung Galaxy S® III, Samsung Galaxy S® Relay 4G Verizon supports: Droid Incredible 4G LTE. Of course iPhone owners have no wallet since Apple didn't included an NFC chip. To start using Isis, you have to take your NFC-capable phone to your carrier's store to get the SIM replaced with a more sophisticated one that has a secure element configured for Isis.  The "secure element" is the cryptographic logic that secures mobile payments.  Carriers like the secure element in the SIM while non-carriers (like Google) prefer the secure element in the phone's electronics. (I'm not entirely sure if you could support both Isis and Google Wallet on the same phone.  Anybody know?) Then you can download the Isis app from Google Play and load your cards.  Most credit cards are supported, and there's a process to verify the credit cards are valid.  Then you can select from the list of participating retailers to "follow."  Selecting a retailer allows that retailer to give you offers via the app. The app is well done and easy to use.  You can select a default payment type and also switch between them easily.  When the phone is tapped on the reader, there are two exchanges of information.  The payment information is transferred, and then the Isis "SmartTap" information which includes optional loyalty number and digital coupons.  Of course the value of mobile wallets comes from the ease of handling all three data types (i.e. payment, loyalty, offers). There are several advertisements for Isis running now, and my favorite is below.

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  • Comparing Isis, Google, and Paypal

    - by David Dorf
    Back in 2010 I was sure NFC would make great strides, but here we are two years later and NFC doesn't seem to be sticking. The obvious reason being the chicken-and-egg problem.  Retailers don't want to install the terminals until the phones support NFC, and vice-versa. So consumers continue to sit on the sidelines waiting for either side to blink and make the necessary investment.  In the meantime, EMV is looking for a way to sneak into the US with the help of the card brands. There are currently three major solutions that are battling in the marketplace.  All three know that replacing mag-stripe alone is not sufficient to move consumers.  Long-term it's the offers and loyalty programs combined with tendering that make NFC attractive. NFC solutions cross lots of barriers, so a strong partner system is required.  The solutions need to include the carriers, card brands, banks, handset manufacturers, POS terminals, and most of all lots of merchants.  Lots of coordination is necessary to make the solution seamless to the consumer. Google Wallet Google's problem has always been that only the Nexus phone has an NFC chip that supports their wallet.  There are a couple of additional phones out there now, but adoption is still slow.  They acquired Zavers a while back to incorporate digital coupons, but the the bulk of their users continue to be non-NFC.  They have taken an open approach by not specifying particular payment brands.  Google is piloting in San Francisco and New York, supporting both MasterCard PayPass and stored value. I suppose the other card brands may eventually follow.  There's no cost for consumers or merchants -- Google will make money via targeted ads. Isis Not long after Google announced its wallet, AT&T, Verizon, and T-Mobile announced a joint venture called Isis.  They are in the unique position of owning the SIM in the phones they issue.  At first it seemed Isis was a vehicle for the carriers to compete with the existing card brands, but Isis later switched to a generic wallet that supports the major card brands.  Isis reportedly charges issuers a $5 fee per customer per year.  Isis will pilot this summer in Salt Lake City and Austin. PayPal PayPal, the clear winner in the online payment space beyond traditional credit cards, is trying to move into physical stores.  After negotiations with Google to provide a wallet broke off, PayPal decided to avoid NFC altogether, at least for now, and focus on payments without any physical card or phone.  By avoiding NFC, consumers don't need an NFC-enabled phone and merchants don't need a new reader.  Consumers must enter their phone number and PIN in the merchant's existing device, or they can enter their PIN in the PayPal inStore app running on their phone, then show the merchant a unique barcode which authorizes payment. Paypal is free for consumers and charges a fee for merchants.  Its not clear, at least to me, how PayPal handles fraudulent transactions and whether the consumer is protected. The wildcard is, of course, Apple.  Their mobile technologies set the standard, so incorporating NFC chips would certainly accelerate adoption of many payment solutions.  Their announcement today of the iOS Passbook is a step in the right direction, but stops short of handling payments. For those retailers that have invested in modern terminals, it seems the best strategy is to support all the emerging solutions and let the consumers choose the winner.

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  • The Healthy Tension That Mobility Creates

    - by Kathryn Perry
    A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps In my previous post, I talked about the value of the mobile revolution on businesses and workers. Now let me put on a different hat and view the world from the IT department and the IT leader’s viewpoint. The IT leader has different concerns – around privacy, potential liability of information leakage, and intellectual property protection. These concerns and the leader’s goals create a healthy tension with the users. For example, effective device management becomes a must have for the IT leader, especially if you look at the Android ecosystem as an example. There are benefits to the Android strategy, but there are also drawbacks, such as uniformity – in device management, in operating systems, and in the application taxonomy and capabilities. Whereas, if you compare Android to iOS, Apple's operating system, iOS is more unified, more streamlined, and easier to manage. In either case, this is where mobile device management in the cloud makes good sense. I don't think IT departments should be hosting device management and managing that complexity. It should be a cloud service and I predict it's going to be key for our customers. A New Focus for IT Departments So where does that leave the IT departments? I think their futures are in governance, which is a more strategic play than a tactical one. Device management is tactical and it's the “now” topic. But the mobile phenomenon, if you will, is going to drive significant change in terms of how IT plans, hosts, and deploys enterprise applications. For example, opening up enterprise applications for mobile users presents some challenges unless you deploy more complicated network topologies, such as virtual private networks and threat protection technology. If you really want employees to be mobile you need to remove those kinds of barriers. But I don’t think IT departments want to wrestle with exposing their private enterprise data centers and being responsible for hosted business applications – applications in a sense that they’re making vulnerable to the public world. This opens up a significant need and a significant driver for cloud applications. However, it's not just about taking away the complexity – it's also about taking away the responsibility. Why should every business have to carry the responsibility and figure out all the nuts and bolts of how to protect themselves in this public, mobile world? When you use apps in the cloud, either your vendor or your hosting partner should have figured all that out. They need to assure the business that they are adhering to all sorts of security and compliance regulations so users can be connected and have access to information anywhere anytime. More Ideas and Better Service What’s more interesting is the world of possibilities that the connected, cloud-based world enables. I believe that the one-size-fits-all, uber-best practices, lowest-common denominator-like capabilities will go away. IT will now be able to solve very specific business challenges for the different corporate functions it serves. In this new world, IT will play a key role in enabling different organizations within a company to be best in class and delivering greater value to the line of business managers. IT will actually help to differentiate. Net result is a more agile workforce and business because each department is getting work done its own way.

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  • It happens only at Devoxx ...

    - by arungupta
    After attending several Java conferences world wide, this was my very first time at Devoxx. Here are some items I found that happens only at Devoxx ... Pioneers of theater-style seating - This not only provides comfortable seating for each attendee but the screens are very clearly visible to everybody in the room. Intellectual level of attendees is very high - Read more explanation on the Java EE 6 lab blog. In short, a lab, 1/3 of the content delivered at Devoxx 2011, could not be completed at other developer days in more than 1/3 the time. Snack box for lunches - Even though this suits well to the healthy lifestyle of multiple-snacks-during-a-day style but leaves attendees hungry sooner in the day. The longer breaks before the next snack in the evening does not help at all. Fortunately, Azure cupcakes and Android ice creams turned out to be handy. I finally carried my own apple :-) Wrist band instead of lanyard - The good part about this is that once tied to your hand then you are less likely to forget in your room. But OTOH you are a pretty much a branded conference attendee all through out the city. It was cost effective as it costed 20c as opposed to 1 euro for the lanyard. Live streaming from theater #8 (the biggest room) on parleys.com All talks recorded and released on parleys.com over next year. This allows attendees to not to miss any session and watch replay at their own leisure. Stephan promised to start sharing the sessions by mid December this year. No need to pre-register for a session - This is true for most of the conferences but bigger rooms (+ overflow room for key sessions) provide sufficient space for all those who want to attend the session. And of course all sessions are available on parleys.com anyway! Community votes on whiteboard - Devoxx attendees gets a chance to vote on topics ranging from their favorite non-Java language, operating system, or love from Oracle. Captured pictures at the end of Day 2 are shown below. Movie on the last but one night - This year it was The Adventures of Tintin and was lots of fun. Fries with mayo - This is a typical Belgian thing. Guys going in ladies room to avoid the long queues ... wow! Tweet wall everywhere and I mean literally everywhere, in rooms, hallways, front desk, and other places. The tweet picking algorithm was not very clear as I never saw my tweet appear on the wall ;-) You can also watch it at wall.devoxx.com. Cozy speaker dinner with great food and wine List of parallel and upcoming sessions displayed on the screen - This makes the information more explicit with the attendees. REST API with multiple mobile clients - This API is also used by some other conferences as well. And there always is iphone.devoxx.com. Steering committee members were recognized multiple times. The committee members were clearly identifiable wearing red hoodies. The wireless SSID was intuitive "Devoxx" but hidden to avoid some crap from Microsoft Windows. All of 9000 addresses were used up most of the times with each attendee having multiple devices. A 1 GB fibre optic cable was stretched to Metropolis to support the required network bandwidth. Stephan is already planning to upgrade the equipment and have a better infrastructure next year. Free water, soda, juice in a cooler Kinect connected to TV screens so that attendees can use their hands to browse through the list of sesssions. #devoxxblog, #devoxxwomen, #devoxxfrance, #devoxxgreat, #devoxxsuggestions And Devoxx attendees are called Devoxxians ... how cool is that ? :-) What other things do you think happen only at Devoxx ? And now the pictures from the community whiteboard: And a more complete album (including bigger pics of community votes) is available below:

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  • Getting the number of fragments which passed the depth test

    - by Etan
    In "modern" environments, the "NV Occlusion Query" extension provides a method to get the number of fragments which passed the depth test. However, on the iPad / iPhone using OpenGL ES, the extension is not available. What is the most performant approach to implement a similar behaviour in the fragment shader? Some of my ideas: Render the object completely in white, then count all the colors together using a two-pass shader where first a vertical line is rendered and for each fragment the shader computes the sum over the whole row. Then, a single vertex is rendered whose fragment sums all the partial sums of the first pass. Doesn't seem to be very efficient. Render the object completely in white over a black background. Downsample recursively, abusing the hardware linear interpolation between textures until being at a reasonably small resolution. This leads to fragments which have a greyscale level depending on the number of white pixels where in their corresponding region. Is this even accurate enough? Use mipmaps and simply read the pixel on the 1x1 level. Again the question of accuracy and if it is even possible using non-power-of-two textures. The problem wit these approaches is, that the pipeline gets stalled which results in major performance issues. Therefore, I'm looking for a more performant way to accomplish my goal. Using the EXT_OCCLUSION_QUERY_BOOLEAN extension Apple introduced EXT_OCCLUSION_QUERY_BOOLEAN in iOS 5.0 for iPad 2. "4.1.6 Occlusion Queries Occlusion queries use query objects to track the number of fragments or samples that pass the depth test. An occlusion query can be started and finished by calling BeginQueryEXT and EndQueryEXT, respectively, with a target of ANY_SAMPLES_PASSED_EXT or ANY_SAMPLES_PASSED_CONSERVATIVE_EXT. When an occlusion query is started with the target ANY_SAMPLES_PASSED_EXT, the samples-boolean state maintained by the GL is set to FALSE. While that occlusion query is active, the samples-boolean state is set to TRUE if any fragment or sample passes the depth test. When the occlusion query finishes, the samples-boolean state of FALSE or TRUE is written to the corresponding query object as the query result value, and the query result for that object is marked as available. If the target of the query is ANY_SAMPLES_PASSED_CONSERVATIVE_EXT, an implementation may choose to use a less precise version of the test which can additionally set the samples-boolean state to TRUE in some other implementation dependent cases." The first sentence hints on a behavior which is exactly what I'm looking for: getting the number of pixels which passed the depth test in an asynchronous manner without much performance loss. However, the rest of the document describes only how to get boolean results. Is it possible to exploit this extension to get the pixel count? Does the hardware support it so that there may be hidden API to get access to the pixel count? Other extensions which could be exploitable would be debugging features like the number of times the fragment shader was invoked (PSInvocations in DirectX - not sure if something simila is available in OpenGL ES). However, this would also result in a pipeline stall.

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  • Why do my pyramids fade black and then back to colour again

    - by geminiCoder
    I have the following vertecies and norms GLfloat verts[36] = { -0.5, 0, 0.5, 0, 0, -0.5, 0.5, 0, 0.5, 0, 0, -0.5, 0.5, 0, 0.5, 0, 1, 0, -0.5, 0, 0.5, 0, 0, -0.5, 0, 1, 0, 0.5, 0, 0.5, -0.5, 0, 0.5, 0, 1, 0 }; GLfloat norms[36] = { 0, -1, 0, 0, -1, 0, 0, -1, 0, -1, 0.25, 0.5, -1, 0.25, 0.5, -1, 0.25, 0.5, 1, 0.25, -0.5, 1, 0.25, -0.5, 1, 0.25, -0.5, 0, -0.5, -1, 0, -0.5, -1, 0, -0.5, -1 }; I am writing my fists Open GL game, But I need to know for sure if my Normals are correct as the colours aren't rendering correctly. my Pyramids are coloured then fade to black every half rotation then back again. My app so far is based on the boiler plate code provided by apple. heres my modified setUp Method [EAGLContext setCurrentContext:self.context]; [self loadShaders]; self.effect = [[GLKBaseEffect alloc] init]; self.effect.light0.enabled = GL_TRUE; self.effect.light0.diffuseColor = GLKVector4Make(1.0f, 0.4f, 0.4f, 1.0f); glEnable(GL_DEPTH_TEST); glGenVertexArraysOES(1, &_vertexArray); //create vertex array glBindVertexArrayOES(_vertexArray); glGenBuffers(1, &_vertexBuffer); glBindBuffer(GL_ARRAY_BUFFER, _vertexBuffer); glBufferData(GL_ARRAY_BUFFER, sizeof(verts) + sizeof(norms), NULL, GL_STATIC_DRAW); //create vertex buffer big enough for both verts and norms and pass NULL as data.. uint8_t *ptr = (uint8_t *)glMapBufferOES(GL_ARRAY_BUFFER, GL_WRITE_ONLY_OES); //map buffer to pass data to it memcpy(ptr, verts, sizeof(verts)); //copy verts memcpy(ptr+sizeof(verts), norms, sizeof(norms)); //copy norms to position after verts glUnmapBufferOES(GL_ARRAY_BUFFER); glEnableVertexAttribArray(GLKVertexAttribPosition); glVertexAttribPointer(GLKVertexAttribPosition, 3, GL_FLOAT, GL_FALSE, 0, BUFFER_OFFSET(0)); //tell GL where verts are in buffer glEnableVertexAttribArray(GLKVertexAttribNormal); glVertexAttribPointer(GLKVertexAttribNormal, 3, GL_FLOAT, GL_FALSE, 0, BUFFER_OFFSET(sizeof(verts))); //tell GL where norms are in buffer glBindVertexArrayOES(0); And the update method. - (void)update { float aspect = fabsf(self.view.bounds.size.width / self.view.bounds.size.height); GLKMatrix4 projectionMatrix = GLKMatrix4MakePerspective(GLKMathDegreesToRadians(65.0f), aspect, 0.1f, 100.0f); self.effect.transform.projectionMatrix = projectionMatrix; GLKMatrix4 baseModelViewMatrix = GLKMatrix4MakeTranslation(0.0f, 0.0f, -4.0f); baseModelViewMatrix = GLKMatrix4Rotate(baseModelViewMatrix, _rotation, 0.0f, 1.0f, 0.0f); // Compute the model view matrix for the object rendered with GLKit GLKMatrix4 modelViewMatrix = GLKMatrix4MakeTranslation(0.0f, 0.0f, -1.5f); modelViewMatrix = GLKMatrix4Rotate(modelViewMatrix, _rotation, 1.0f, 1.0f, 1.0f); modelViewMatrix = GLKMatrix4Multiply(baseModelViewMatrix, modelViewMatrix); self.effect.transform.modelviewMatrix = modelViewMatrix; // Compute the model view matrix for the object rendered with ES2 modelViewMatrix = GLKMatrix4MakeTranslation(0.0f, 0.0f, 1.5f); modelViewMatrix = GLKMatrix4Rotate(modelViewMatrix, _rotation, 1.0f, 1.0f, 1.0f); modelViewMatrix = GLKMatrix4Multiply(baseModelViewMatrix, modelViewMatrix); _normalMatrix = GLKMatrix3InvertAndTranspose(GLKMatrix4GetMatrix3(modelViewMatrix), NULL); _modelViewProjectionMatrix = GLKMatrix4Multiply(projectionMatrix, modelViewMatrix); _rotation += self.timeSinceLastUpdate * 0.5f; } But providing I understand this correct one pyramid is using the GLKit base effect shaders and the other the shaders which are included in the project. So for both of them to have the same error, I thought it would be the Norms?

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  • Web Safe Area (optimal resolution) for web app design?

    - by M.A.X
    I'm in the process of designing a new web app and I'm wondering for what 'Web Safe Area' should I optimize the app layout and design. By Web Safe Area I mean the actual area available to display the website in the browser (which is influenced by monitor resolution as well as the space taken up by the browser and OS) I did some investigation and thinking on my own but wanted to share this to see what the general opinion is. Here is what I found: Optimal Display Resolution: w3schools web stats seems to be the most referenced source (however they state that these are results from their site and is biased towards tech savvy users) http://www.w3counter.com/globalstats.php (aggregate data from something like 15,000 different sites that use their tracking services) StatCounter Global Stats Display Resolution (Stats are based on aggregate data collected by StatCounter on a sample exceeding 15 billion pageviews per month collected from across the StatCounter network of more than 3 million websites) NetMarketShare Screen Resolutions (marketshare.hitslink.com) (a web analytics consulting firm, they get data from browsers of site visitors to their on-demand network of live stats customers. The data is compiled from approximately 160 million visitors per month) Display Resolution Summary: There is a bit of variation between the above sources but in general as of Jan 2011 looks like 1024x768 is about 20%, while ~85% have a higher resolution of at least 1280x768 (1280x800 is the most common of these with 15-20% of total web, depending on the source; 1280x1024 and 1366x768 follow behind with 9-14% of the share). My guess would be that the higher resolution values will be even more common if we filter on North America, and even higher if we filter on N.American corporate users (unfortunately I couldn't find any free geographically filtered statistics). Another point to note is that the 1024x768 desktop user population is likely lower than the aforementioned 20%, seeing as the iPad (1024x768 native display) is likely propping up those number (the app I'm designing is flash based, Apple mobile devices don't support flash so iPad support isn't a concern). My recommendation would be to optimize around the 1280x768 constraint (*note: 1280x768 is actually a relatively rare resolution, but I think it's a valid constraint range considering that 1366x768 is relatively common and 1280 is the most common horizontal resolution). Browser + OS Constraints: To further add to the constraints we have to subtract the space taken up by the browser (assuming IE, which is the most space consuming) and the OS (assuming WinXP-Win7): Win7 has the biggest taskbar footprint at a height of 40px (XP's and Vista's is 30px) The default IE8 view uses up 25px at the bottom of the screen with the status bar and a further 120px at the top of the screen with the windows title bar and the browser UI (assuming the default 'favorites' toolbar is present, it would instead be 91px without the favorites toolbar). Assuming no scrollbar, we also loose a total of 4px horizontally for the window outline. This means that we are left with 583px of vertical space and 1276px of horizontal. In other words, a Web Safe Area of 1276 x 583 Is this a correct line of thinking? I'm really surprised that I couldn't find this type of investigation anywhere on the web. Lots of websites talk about designing for 1024x768, but that's only half the equation! There is no mention of browser/OS influences on the actual area you have to display the site/app. Any help on this would be greatly appreciated! Thanks. EDIT Another caveat to my line of thinking above is that different browsers actually take up different amounts of pixels based on the OS they're running on. For example, under WinXP IE8 takes up 142px on top of the screen (instead the aforementioned 120px for Win7) because the file menu shows up by default on XP while in Win7 the file menu is hidden by default. So it looks like on WinXP + IE8 the Web Safe Area would be a mere 572px (768px-142-30-24=572)

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  • Server-Sent Events using GlassFish (TOTD #179)

    - by arungupta
    Bhakti blogged about Server-Sent Events on GlassFish and I've been planning to try it out for past some days. Finally, I took some time out today to learn about it and build a simplistic example showcasing the touch points. Server-Sent Events is developed as part of HTML5 specification and provides push notifications from a server to a browser client in the form of DOM events. It is defined as a cross-browser JavaScript API called EventSource. The client creates an EventSource by requesting a particular URL and registers an onmessage event listener to receive the event notifications. This can be done as shown var url = 'http://' + document.location.host + '/glassfish-sse/simple';eventSource = new EventSource(url);eventSource.onmessage = function (event) { var theParagraph = document.createElement('p'); theParagraph.innerHTML = event.data.toString(); document.body.appendChild(theParagraph);} This code subscribes to a URL, receives the data in the event listener, adds it to a HTML paragraph element, and displays it in the document. This is where you'll parse JSON and other processing to display if some other data format is received from the URL. The URL to which the EventSource is subscribed to is updated on the server side and there are multipe ways to do that. GlassFish 4.0 provide support for Server-Sent Events and it can be achieved registering a handler as shown below: @ServerSentEvent("/simple")public class MySimpleHandler extends ServerSentEventHandler { public void sendMessage(String data) { try { connection.sendMessage(data); } catch (IOException ex) { . . . } }} And then events can be sent to this handler using a singleton session bean as shown: @Startup@Statelesspublic class SimpleEvent { @Inject @ServerSentEventContext("/simple") ServerSentEventHandlerContext<MySimpleHandler> simpleHandlers; @Schedule(hour="*", minute="*", second="*/10") public void sendDate() { for(MySimpleHandler handler : simpleHandlers.getHandlers()) { handler.sendMessage(new Date().toString()); } }} This stateless session bean injects ServerSentEventHandlers listening on "/simple" path. Note, there may be multiple handlers listening on this path. The sendDate method triggers every 10 seconds and send the current timestamp to all the handlers. The client side browser simply displays the string. The HTTP request headers look like: Accept: text/event-streamAccept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3Accept-Encoding: gzip,deflate,sdchAccept-Language: en-US,en;q=0.8Cache-Control: no-cacheConnection: keep-aliveCookie: JSESSIONID=97ff28773ea6a085e11131acf47bHost: localhost:8080Referer: http://localhost:8080/glassfish-sse/faces/index2.xhtmlUser-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.54 Safari/536.5 And the response headers as: Content-Type: text/event-streamDate: Thu, 14 Jun 2012 21:16:10 GMTServer: GlassFish Server Open Source Edition 4.0Transfer-Encoding: chunkedX-Powered-By: Servlet/3.0 JSP/2.2 (GlassFish Server Open Source Edition 4.0 Java/Apple Inc./1.6) Notice, the MIME type of the messages from server to the client is text/event-stream and that is defined by the specification. The code in Bhakti's blog can be further simplified by using the recently-introduced Twitter API for Java as shown below: @Schedule(hour="*", minute="*", second="*/10") public void sendTweets() { for(MyTwitterHandler handler : twitterHandler.getHandlers()) { String result = twitter.search("glassfish", String.class); handler.sendMessage(result); }} The complete source explained in this blog can be downloaded here and tried on GlassFish 4.0 build 34. The latest promoted build can be downloaded from here and the complete source code for the API and implementation is here. I tried this sample on Chrome Version 19.0.1084.54 on Mac OS X 10.7.3.

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  • A .NET Developers day with the iPad.

    - by mbcrump
    The Apple iPad is currently getting a lot of buzz because of the app store, the book store and of course iTunes. I had the chance to play with one and this is what I have learned about the device. Let’s get this out of the way first, the iPad is awesome. It is the device for media consumption and casual web browsing. But how does it measure up to those of us with .NET on our brains all days. Let’s find out… Main Screen – you can customize everything on this page. I guess I should replace that image with a C# or VS logo. Its pretty standard stuff if you have an iPhone.   Programming Books If you have a subscription to Safari Books Online, then you are in luck, its very easy to read the books on the iPad. Just fire up Safari web browser and goto the Safari Books Online. The biggest benefit that I can see with the iPad is the ability to read books wherever and not have to worry about purchasing books that I already have the .PDF for. Below is a sample from Code Complete 2nd Edition. Below is a PDF of the ECMA-334 C# Language Specification. As you can see its very readable and you should have no problem reading actual code.   Example of Code shown below: It is however easier to read the PDF and store them with a 3rd party PDF reader. I have seen several for .99 cents or less. You can however switch the screen to vertical to get more viewing space as shown below: I was disappointed with the iBooks application. I could not find a single .NET programming book anywhere. I was able to download the excellent sci-fi book “A memory of Wind” for free though. If I just overlooked them, then please email me with the names and titles. I couldn’t even find a technology category in the categories list. Web Surfing – Technical Sites Below is an example of my site in Safari. The code is very readable and the experience was identical to viewing it in Firefox. I tried multiple programming site and the pages looked great except those that used flash and of course it did not display on those pages.   News Apps - Technical Content The standard NY Times and USA Today looked great, but the Technical Content was lacking. It would probably be better to use Google Reader for online technical news.     YouTube Videos – Technical Content  Since its YouTube, we already know that a lot of technical content exist and it plays great on the iPad. I watched several programming videos and could clearly see the code being written. Taking Technical Notes The iPad comes with a great notepad for taking notes. I found that it was easy to take notes regarding projects that I am currently working on.   Calendar The calendar that ships with the iPad is great for organizing. You can setup exchange server or manually enter the information. Pretty standard stuff.    Random Applications that I like: TweetDeck.   and Adobe Ideas. Adobe Ideas is kinda like SketchFlow except you use your finger to mock up the sketches.  Don’t forget that the iPad is great for any type of podcasting. That pretty much sums it up, I would definitely recommend this device as it will only get better. I believe the iOS4 comes out on the 24th and the iPad will only get more and more apps. You could save a few bucks by waiting for the 2nd generation, but that’s a call that only you can make.

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  • Pinterest and the Rising Power of Imagery

    - by Mike Stiles
    If images keep you glued to a screen, you’re hardly alone. Countless social users are letting their eyes do the walking, waiting for that special photo to grab their attention. And perhaps more than any other social network, Pinterest has been giving those eyes plenty of room to walk. Pinterest came along in 2010. Its play was that users could simply create topic boards and pin pictures to the appropriate boards for sharing. Yes there are some words, captions mostly, but not many. The speed of its growth raised eyebrows. Traffic quadrupled in the last quarter of 2011, with 7.51 million unique visitors in December alone. It now gets 1.9 billion monthly page views. And it was sticky. In the US, the average time a user spends strolling through boards and photos on Pinterest is 15 minutes, 50 seconds. Proving the concept of browsing a catalogue is not dead, it became a top 5 referrer for several apparel retailers like Land’s End, Nordstrom, and Bergdorfs. Now a survey of online shoppers by BizRate Insights says that Pinterest is responsible for more purchases online than Facebook. Over 70% of its users are going there specifically to keep up with trends and get shopping ideas. And when they buy, the average order value is $179. Pinterest is also scoring better in terms of user engagement. 66% of pinners regularly follow and repin retailers, whereas 17% of Facebook fans turn to that platform for purchase ideas. (Facebook still wins when it comes to reach and driving traffic to 3rd-party sites by the way). Social posting best practices have consistently shown that posts with photos are rewarded with higher engagement levels. You may be downright Shakespearean in your writing, but what makes images in the digital world so much more powerful than prose? 1. They transcend language barriers. 2. They’re fun and addictive to look at. 3. They can be consumed in fractions of a second, important considering how fast users move through their social content (admit it, you do too). 4. They’re efficient gateways. A good picture might get them to the headline. A good headline might then get them to the written content. 5. The audience for them surpasses demographic limitations. 6. They can effectively communicate and trigger an emotion. 7. With mobile use soaring, photos are created on those devices and easily consumed and shared on them. Pinterest’s iPad app hit #1 in the Apple store in 1 day. Even as far back as 2009, over 2.5 billion devices with cameras were on the streets generating in just 1 year, 10% of the number of photos taken…ever. But let’s say you’re not a retailer. What if you’re a B2B whose products or services aren’t visual? Should you worry about your presence on Pinterest? As with all things, you need a keen awareness of who your audience is, where they reside online, and what they want to do there. If it doesn’t make sense to put a tent stake in Pinterest, fine. But ignore the power of pictures at your own peril. If not visually, how are you going to attention-grab social users scrolling down their News Feeds at top speed? You’re competing with every other cool image out there from countless content sources. Bore us and we’ll fly right past you.

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  • No Customer Left Behind

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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  • Caching with AVPlayer and AVAssetExportSession

    - by tba
    I would like to cache progressive-download videos using AVPlayer. How can I save an AVPlayer's item to disk? I'm trying to use AVAssetExportSession on the player's currentItem (which is fully loaded). This code is giving me "AVAssetExportSessionStatusFailed (The operation could not be completed)" : AVAsset *mediaAsset = self.player.currentItem.asset; AVAssetExportSession *es = [[AVAssetExportSession alloc] initWithAsset:mediaAsset presetName:AVAssetExportPresetLowQuality]; NSString *outPath = [NSTemporaryDirectory() stringByAppendingPathComponent:@"out.mp4"]; NSFileManager *fileManager = [NSFileManager defaultManager]; [fileManager removeItemAtPath:outPath error:NULL]; es.outputFileType = @"com.apple.quicktime-movie"; es.outputURL = [[[NSURL alloc] initFileURLWithPath:outPath] autorelease]; NSLog(@"exporting to %@",outPath); [es exportAsynchronouslyWithCompletionHandler:^{ NSString *status = @""; if( es.status == AVAssetExportSessionStatusUnknown ) status = @"AVAssetExportSessionStatusUnknown"; else if( es.status == AVAssetExportSessionStatusWaiting ) status = @"AVAssetExportSessionStatusWaiting"; else if( es.status == AVAssetExportSessionStatusExporting ) status = @"AVAssetExportSessionStatusExporting"; else if( es.status == AVAssetExportSessionStatusCompleted ) status = @"AVAssetExportSessionStatusCompleted"; else if( es.status == AVAssetExportSessionStatusFailed ) status = @"AVAssetExportSessionStatusFailed"; else if( es.status == AVAssetExportSessionStatusCancelled ) status = @"AVAssetExportSessionStatusCancelled"; NSLog(@"done exporting to %@ status %d = %@ (%@)",outPath,es.status, status,[[es error] localizedDescription]); }]; How can I export successfully? I'm looking into copying mediaAsset into an AVMutableComposition, but haven't had much luck with that either. Thanks! PS: Here are some questions from people trying to accomplish the same thing (but with MPMoviePlayerController): Cache Progressive downloaded content in MPMoviePlayerController Simultaneously stream and save a video? Caching videos to disk after successful preload by MPMoviePlayerController

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  • UIViewController presentModalViewController: animated: doing nothing?

    - by ryyst
    Hi, I recently started a project, using Apple's Utility Application example project. In the example project, there's an info button that shows an instance of FlipSideView. If you know the Weather.app, you know what the button acts like. I then changed the MainWindow.xib to contain a scrollview in the middle of the window and a page-control view at the bottom of the window (again, like the Weather.app). The scrollview gets filled with instances of MainView. When I then clicked the info button, the FlipSideView would show, but only in the area that was previously filled by the MainView instance – this means that the page-control view on the bottom of the page still showed when the FlipSideView instance got loaded. So, I thought that I would simply add a UIViewController for the top-most window, which is the one declared inside the AppDelegate created along side with the project. So, I created a subclass of UIViewController, put an instance of it inside MainWindow.xib and connected it's view outlet to the UIWindow declared as window inside the app delegate. I also changed the button's action, so that it know sends a message to the MainWindowController instance. The message does get sent (I checked with NSLog() statements), but the FlipSideView doesn't get shown. Here's the relevant (?) code: FlipsideViewController *controller = [[FlipsideViewController alloc] initWithNibName:@"FlipsideView" bundle:nil]; controller.delegate = self; controller.modalTransitionStyle = UIModalTransitionStyleFlipHorizontal; [self presentModalViewController:controller animated:YES]; [controller release]; Why's this not working? I've uploaded the entire project here for you to be able to see the whole thing. Thanks for help! -- Ry

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  • MPNowPlayingInfoCenter defaultCenter will not update or retrieve information

    - by Jayson Lane
    I'm working to update the MPNowPlayingInfoCenter and having a bit of trouble. I've tried quite a bit to the point where I'm at a loss. The following is my code: self.audioPlayer.allowsAirPlay = NO; Class playingInfoCenter = NSClassFromString(@"MPNowPlayingInfoCenter"); if (playingInfoCenter) { NSMutableDictionary *songInfo = [[NSMutableDictionary alloc] init]; MPMediaItemArtwork *albumArt = [[MPMediaItemArtwork alloc] initWithImage:[UIImage imageNamed:@"series_placeholder"]]; [songInfo setObject:thePodcast.title forKey:MPMediaItemPropertyTitle]; [songInfo setObject:thePodcast.author forKey:MPMediaItemPropertyArtist]; [songInfo setObject:@"NCC" forKey:MPMediaItemPropertyAlbumTitle]; [songInfo setObject:albumArt forKey:MPMediaItemPropertyArtwork]; [[MPNowPlayingInfoCenter defaultCenter] setNowPlayingInfo:songInfo]; } This isn't working, I've also tried: [[MPNowPlayingInfoCenter defaultCenter] setNowPlayingInfo:nil]; In an attempt to get it to remove the existing information from the iPod app (or whatever may have info there). In addition, just to see if I could find out the problem, I've tried retrieving the current information on app launch: NSDictionary *info = [[MPNowPlayingInfoCenter defaultCenter] nowPlayingInfo]; NSString *title = [info valueForKey:MPMediaItemPropertyTitle]; NSString *author = [info valueForKey:MPMediaItemPropertyArtist]; NSLog(@"Currently playing: %@ // %@", title, author); and I get Currently playing: (null) // (null) I've researched this quite a bit and the following articles explain it pretty thoroughly, however, I am still unable to get this working properly. Am I missing something? Would there be anything interfering with this? Is this a service something my app needs to register to access (didn't see this in any docs)? Apple's Docs Change lock screen background audio controls Now playing info ignored UPDATE: I've created a tutorial outlining how I was able to get this functioning properly: http://jaysonlane.net/tech-blog/2012/04/lock-screen-now-playing-with-mpnowplayinginfocenter/

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  • How can I discover zeroconf (Bonjour) services on Android? I'm having trouble with jmDNS.

    - by Peter Kirn
    I'm working with a Droid / Android 2.0.1 and encountering an issue apparently many people have: I'm unable to discover services using the one pure-Java zeroconf library I know of, jmDNS. (Apple's Bonjour, while it works on Linux and Windows Java, I believe would be harder to port to Android because of reliance on native code.) I can create services, but not discover them. I'm trying to make sense of what's going on. There is an ongoing issue report here; related to multicast and IPv6, but seems to be throwing users of jmDNS, too: http://code.google.com/p/android/issues/detail?id=2323 Any idea why this person might be having success? See comment 22 in the bug report. (I'm new to SO, so can't post more than one URL.) I have tested their code, but without any luck. Has anyone successfully accomplished zeroconf service discovery on Android, using jmDNS or another library? Is it possible my discovery issue is related to the IPv6 multicast problem?

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  • Need to override drawrect if your UIView is merely a container?

    - by Greg Maletic
    According to Apple's docs, "Subclasses need not override -[UIView drawRect:] if the subclass is a container for other views." I have a custom UIView subclass that is indeed merely a container for other views. Yet the contained views aren't getting drawn. Here's the pertinent code that sets up the custom UIView subclass: - (id)initWithFrame:(CGRect)frame { if ((self = [super initWithFrame:frame])) { // Consists of both an "on" light and an "off" light. We flick between the two depending upon our state. self.onLight = [[[LoyaltyCardNumberView alloc] initWithFrame:frame] autorelease]; self.onLight.backgroundColor = [UIColor clearColor]; self.onLight.on = YES; [self addSubview:self.onLight]; self.offLight = [[[LoyaltyCardNumberView alloc] initWithFrame:frame] autorelease]; self.offLight.backgroundColor = [UIColor clearColor]; self.offLight.on = NO; [self addSubview:self.offLight]; self.on = NO; } return self; } When I run the code that displays this custom UIView, nothing shows up. But when I add a drawRect method... - (void)drawRect:(CGRect)rect { [self.onLight drawRect:rect]; [self.offLight drawRect:rect]; } ...the subviews display. (Clearly, this isn't the right way to be doing this, not only because it's contrary to what the docs say, but because it -always- displays both subviews, completely ignoring some other code in my UIView that sets the hidden property of one of the views, it ignores the z-ordering, etc.) Anyway, the main question: why don't my subviews display when I'm not overriding drawRect:? Thanks!

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  • git pull gives error: 401 Authorization Required while accessing https://git.foo.com/bar.git

    - by spuder
    My macbook pro is able to clone/push/pull from the company git server. My cent 6.3 vm gets a 401 error git clone https://git.acme.com/git/torque-setup "error: The requested URL returned error: 401 Authorization Required while accessing https://git.acme.com/git/torque-setup/info/refs As a work around, I've tried creating a folder, with an empty repository, then setting the remote to the company server. I get the same error when trying a git pull The remotes are identical between the machines MacBook Pro (working) git --version git version 1.7.10.2 (Apple Git-33) git remote -v origin https://git.acme.com/git/torque-setup (fetch) origin https://git.acme.com/git/torque-setup (push) Cent 6.3 (not working) yum install -y git git --version git version 1.7.1 git remote -v origin https://git.acme.com/git/torque-setup (fetch) origin https://git.acme.com/git/torque-setup (push) The git server only allows https. Not git or ssh connections. Why is the macbook pro able to do a git pull, while the cent os machine can't? Solution Update 2013-5-15 As jku mentioned, the culprit is the old version of git installed on the cent box. Unfortunately, 1.7.1 is what you get when you run yum install git The work around is to manually install a newer version of git, or simply add the username to the repo git clone https://[email protected]/git/torque-setup

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  • Noob Objective-C/C++ - Linker Problem/Method Signature Problem

    - by Josh
    There is a static class Pipe, defined in C++ header that I'm including. The static method I'm interested in calling (from Objetive-c) is here: static ERC SendUserGet(const UserId &_idUser,const GUID &_idStyle,const ZoneId &_idZone,const char *_pszMsg); I have access to an objetive-c data structure that appears to store a copy of userID, and zoneID -- it looks like: @interface DataBlock : NSObject { GUID userID; GUID zoneID; } Looked up the GUID def, and its a struct with a bunch of overloaded operators for equality. UserId and ZoneId from the first function signature are #typedef GUID Now when I try to call the method, no matter how I cast it (const UserId), (UserId), etc, I get the following linker error: Ld build/Debug/Seeker.app/Contents/MacOS/Seeker normal i386 cd /Users/josh/Development/project/Mac/Seeker setenv MACOSX_DEPLOYMENT_TARGET 10.5 /Developer/usr/bin/g++-4.2 -arch i386 -isysroot /Developer/SDKs/MacOSX10.5.sdk -L/Users/josh/Development/TS/Mac/Seeker/build/Debug -L/Users/josh/Development/TS/Mac/Seeker/../../../debug -L/Developer/Platforms/iPhoneOS.platform/Developer/usr/lib/gcc/i686-apple-darwin10/4.2.1 -F/Users/josh/Development/TS/Mac/Seeker/build/Debug -filelist /Users/josh/Development/TS/Mac/Seeker/build/Seeker.build/Debug/Seeker.build/Objects-normal/i386/Seeker.LinkFileList -mmacosx-version-min=10.5 -framework Cocoa -framework WebKit -lSAPI -lSPL -o /Users/josh/Development/TS/Mac/Seeker/build/Debug/Seeker.app/Contents/MacOS/Seeker Undefined symbols: "SocPipe::SendUserGet(_GUID const&, _GUID const&, _GUID const&, char const*)", referenced from: -[PeoplePaneController clickGet:] in PeoplePaneController.o ld: symbol(s) not found collect2: ld returned 1 exit status Is this a type/function signature error, or truly some sort of linker error? I have the headers where all these types and static classes are defined #imported -- I tried #include too, just in case, since I'm already stumbling :P Forgive me, I come from a web tech background, so this c-style memory management and immutability stuff is super hazy. Edit: Added full linker error text. Changed "function" to "method" Thanks, Josh

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  • UIScrollView with pages enabled and device rotation/orientation changes (MADNESS)

    - by jbrennan
    I'm having a hard time getting this right. I've got a UIScrollView, with paging enabled. It is managed by a view controller (MainViewController) and each page is managed by a PageViewController, its view added as a subview of the scrollView at the proper offset. Scrolling is left-right, for standard orientation iPhone app. Works well. Basically exactly like the sample provided by Apple and also like the Weather app provided with the iPhone. However, when I try to support other orientations, things don't work very well. I've supported every orientation in both MainViewController and PageViewController with this method: - (BOOL)shouldAutorotateToInterfaceOrientation:(UIInterfaceOrientation)interfaceOrientation { return YES; } However, when I rotate the device, my pages become quite skewed, and there are lots of drawing glitches, especially if only some of the pages have been loaded, then I rotate, then scroll more, etc... Very messy. I've told my views to support auto-resizing with theView.autoresizingMask = UIViewAutoresizingFlexibleWidth | UIViewAutoresizingFlexibleHeight; But to no avail. It seems to just stretch and distort my views. In my MainViewController, I added this line in an attempt to resize all my pages' views: - (void)didRotateFromInterfaceOrientation:(UIInterfaceOrientation)fromInterfaceOrientation { self.scrollView.contentSize = CGSizeMake(self.scrollView.frame.size.width * ([self.viewControllers count]), self.scrollView.frame.size.height); for (int i = 0; i < [self.viewControllers count]; i++) { PageViewController *controller = [self.viewControllers objectAtIndex:i]; if ((NSNull *)controller == [NSNull null]) continue; NSLog(@"Changing frame: %d", i); CGRect frame = self.scrollView.frame; frame.origin.x = frame.size.width * i; frame.origin.y = 0; controller.view.frame = frame; } } But it didn't help too much (because I lazily load the views, so not all of them are necessarily loaded when this executes). Is there any way to solve this problem?

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