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• SQL SERVER – 3 Online SQL Courses at Pluralsight and Free Learning Resources

  - by pinaldave

  Usain Bolt is an inspiration for all. He broke his own record multiple times because he wanted to do better! Read more about him on wikipedia. He is great and indeed fastest man on the planet. Usain Bolt – World’s Fastest Man “Can you teach me SQL Server Performance Tuning?” This is one of the most popular questions which I receive all the time. The answer is YES. I would love to do performance tuning training for anyone, anywhere.  It is my favorite thing to do, and it is my favorite thing to train others in.  If possible, I would love to do training 24 hours a day, 7 days a week, 365 days a year.  To me, it doesn’t feel like a job. Of course, as much as I would love to do performance tuning 24/7/365, obviously I am just one human being and can only be in one place t one time.  It is also very difficult to train more than one person at a time, and it is difficult to train two or more people at a time, especially when the two people are at different levels.  I am also limited by geography.  I live in India, and adjust to my own time zone.  Trying to teach a live course from India to someone whose time zone is 12 or more hours off of mine is very difficult.  If I am trying to teach at 2 am, I am sure I am not at my best! There was only one solution to scale – Online Trainings. I have built 3 different courses on SQL Server Performance Tuning with Pluralsight. Now I have no problem – I am 100% scalable and available 24/7 and 365. You can make me say the same things again and again till you find it right. I am in your mobile, PC as well as on XBOX. This is why I am such a big fan of online courses.  I have recorded many performance tuning classes and you can easily access them online, at your own time.  And don’t think that just because these aren’t live classes you won’t be able to get any feedback from me.  I encourage all my viewers to go ahead and ask me questions by e-mail, Twitter, Facebook, or whatever way you can get a hold of me. Here are details of three of my courses with Pluralsight. I suggest you go over the description of the course. As an author of the course, I have few FREE codes for watching the free courses. Please leave a comment with your valid email address, I will send a few of them to random winners. SQL Server Performance: Introduction to Query Tuning  SQL Server performance tuning is an art to master – for developers and DBAs alike. This course takes a systematic approach to planning, analyzing, debugging and troubleshooting common query-related performance problems. This includes an introduction to understanding execution plans inside SQL Server. In this almost four hour course we cover following important concepts. Introduction 10:22 Execution Plan Basics 45:59 Essential Indexing Techniques 20:19 Query Design for Performance 50:16 Performance Tuning Tools 01:15:14 Tips and Tricks 25:53 Checklist: Performance Tuning 07:13 The duration of each module is mentioned besides the name of the module. SQL Server Performance: Indexing Basics This course teaches you how to master the art of performance tuning SQL Server by better understanding indexes. In this almost two hour course we cover following important concepts. Introduction 02:03 Fundamentals of Indexing 22:21 Practical Indexing Implementation Techniques 37:25 Index Maintenance 16:33 Introduction to ColumnstoreIndex 08:06 Indexing Practical Performance Tips and Tricks 24:56 Checklist : Index and Performance 07:29 The duration of each module is mentioned besides the name of the module. SQL Server Questions and Answers This course is designed to help you better understand how to use SQL Server effectively. The course presents many of the common misconceptions about SQL Server, and then carefully debunks those misconceptions with clear explanations and short but compelling demos, showing you how SQL Server really works. In this almost 2 hours and 15 minutes course we cover following important concepts. Introduction 00:54 Retrieving IDENTITY value using @@IDENTITY 08:38 Concepts Related to Identity Values 04:15 Difference between WHERE and HAVING 05:52 Order in WHERE clause 07:29 Concepts Around Temporary Tables and Table Variables 09:03 Are stored procedures pre-compiled? 05:09 UNIQUE INDEX and NULLs problem 06:40 DELETE VS TRUNCATE 06:07 Locks and Duration of Transactions 15:11 Nested Transaction and Rollback 09:16 Understanding Date/Time Datatypes 07:40 Differences between VARCHAR and NVARCHAR datatypes 06:38 Precedence of DENY and GRANT security permissions 05:29 Identify Blocking Process 06:37 NULLS usage with Dynamic SQL 08:03 Appendix Tips and Tricks with Tools 20:44 The duration of each module is mentioned besides the name of the module. SQL in Sixty Seconds You will have to login and to get subscribed to the courses to view them. Here are my free video learning resources SQL in Sixty Seconds. These are 60 second video which I have built on various subjects related to SQL Server. Do let me know what you think about them? Here are three of my latest videos: Identify Most Resource Intensive Queries – SQL in Sixty Seconds #028 Copy Column Headers from Resultset – SQL in Sixty Seconds #027 Effect of Collation on Resultset – SQL in Sixty Seconds #026 You can watch and learn at your own pace.  Then you can easily ask me any questions you have.  E-mail is easiest, but for really tough questions I’m willing to talk on Skype, Gtalk, or even Facebook chat.  Please do watch and then talk with me, I am always available on the internet! Here is the video of the world’s fastest man.Usain St. Leo Bolt inspires us that we all do better than best. We can go the next level of our own record. We all can improve if we have a will and dedication.  Watch the video from 5:00 mark. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, SQLServer, T SQL, Technology, Video

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• How I do VCS

  - by Wes McClure

  After years of dabbling with different version control systems and techniques, I wanted to share some of what I like and dislike in a few blog posts.  To start this out, I want to talk about how I use VCS in a team environment.  These come in a series of tips or best practices that I try to follow.  Note: This list is subject to change in the future. Always use some form of version control for all aspects of software development. Development is an evolution.  Looking back at where we were is an invaluable asset in that process.  This includes data schemas and documentation. Reverting / reapplying changes is absolutely critical for efficient development. The tools I use: Code: Hg (preferred), SVN Database: TSqlMigrations Documents: Sometimes in code repository, also SharePoint with versioning Always tag a commit (changeset) with comments This is a quick way to describe to someone else (or your future self) what the changeset entails. Be brief but courteous. One or two sentences about the task, not the actual changes. Use precommit hooks or setup the central repository to reject changes without comments. Link changesets to documentation If your project management system integrates with version control, or has a way to externally reference stories, tasks etc then leave a reference in the commit.  This helps locate more information about the commit and/or related changesets. It’s best to have a precommit hook or system that requires this information, otherwise it’s easy to forget. Ability to work offline is required, including commits and history Yes this requires a DVCS locally but doesn’t require the central repository to be a DVCS.  I prefer to use either Git or Hg but if it isn’t possible to migrate the central repository, it’s still possible for a developer to push / pull changes to that repository from a local Hg or Git repository. Never lock resources (files) in a central repository… Rude! We have merge tools for a reason, merging sucked a long time ago, it doesn’t anymore… stop locking files! This is unproductive, rude and annoying to other team members. Always review everything in your commit. Never ever commit a set of files without reviewing the changes in each. Never add a file without asking yourself, deep down inside, does this belong? If you leave to make changes during a review, start the review over when you come back.  Never assume you didn’t touch a file, double check. This is another reason why you want to avoid large, infrequent commits. Requirements for tools Quickly show pending changes for the entire repository. Default action for a resource with pending changes is a diff. Pluggable diff & merge tool Produce a unified diff or a diff of all changes.  This is helpful to bulk review changes instead of opening each file. The central repository is not your own personal dump yard.  Breaking this rule is a sure fire way to get the F bomb dropped in front of your name, multiple times. If you turn on Visual Studio’s commit on closing studio option, I will personally break your fingers. By the way, the person(s) in charge of this feature should be fired and never be allowed near programming, ever again. Commit (integrate) to the central repository / branch frequently I try to do this before leaving each day, especially without a DVCS.  One never knows when they might need to work from remote the following day. Never commit commented out code If it isn’t needed anymore, delete it! If you aren’t sure if it might be useful in the future, delete it! This is why we have history. If you don’t know why it’s commented out, figure it out and then either uncomment it or delete it. Don’t commit build artifacts, user preferences and temporary files. Build artifacts do not belong in VCS, everything in them is present in the code. (ie: bin\*, obj\*, *.dll, *.exe) User preferences are your settings, stop overriding my preferences files! (ie: *.suo and *.user files) Most tools allow you to ignore certain files and Hg/Git allow you to version this as an ignore file.  Set this up as a first step when creating a new repository! Be polite when merging unresolved conflicts. Count to 10, cuss, grab a stress ball and realize it’s not a big deal.  Actually, it’s an opportunity to let you know that someone else is working in the same area and you might want to communicate with them. Following the other rules, especially committing frequently, will reduce the likelihood of this. Suck it up, we all have to deal with this unintended consequence at times.  Just be careful and GET FAMILIAR with your merge tool.  It’s really not as scary as you think.  I personally prefer KDiff3 as its merging capabilities rock. Don’t blindly merge and then blindly commit your changes, this is rude and unprofessional.  Make sure you understand why the conflict occurred and which parts of the code you want to keep.  Apply scrutiny when you commit a manual merge: review the diff! Make sure you test the changes (build and run automated tests) Become intimate with your version control system and the tools you use with it. Avoid trial and error as much as is possible, sit down and test the tool out, read some tutorials etc.  Create test repositories and walk through common scenarios. Find the most efficient way to do your work.  These tools will be used repetitively, so inefficiencies will add up. Sometimes this involves a mix of tools, both GUI and CLI. I like a combination of both Tortoise Hg and hg cli to get the job efficiently. Always tag releases Create a way to find a given release, whether this be in comments or an explicit tag / branch.  This should be readily discoverable. Create release branches to patch bugs and then merge the changes back to other development branch(es). If using feature branches, strive for periodic integrations. Feature branches often cause forked code that becomes irreconcilable.  Strive to re-integrate somewhat frequently with the branch this code will ultimately be merged into.  This will avoid merge conflicts in the future. Feature branches are best when they are mutually exclusive of active development in other branches. Use and abuse local commits , at least one per task in a story. This builds a trail of changes in your local repository that can be pushed to a central repository when the story is complete. Never commit a broken build or failing tests to the central repository. It’s ok for a local commit to break the build and/or tests.  In fact, I encourage this if it helps group the changes more logically.  This is one of the main reasons I got excited about DVCS, when I wanted more than one changeset for a set of pending changes but some files could be grouped into both changesets (like solution file / project file changes). If you have more than a dozen outstanding changed resources, there should probably be more than one commit involved. Exceptions when maintaining code bases that require shotgun surgery, in this case, it’s a design smell :) Don’t version sensitive information Especially usernames / passwords   There is one area I haven’t found a solution I like yet: versioning 3rd party libraries and/or code.  I really dislike keeping any assemblies in the repository, but seems to be a common practice for external libraries.  Please feel free to share your ideas about this below.    -Wes

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• C#: Does an IDisposable in a Halted Iterator Dispose?

  - by James Michael Hare

  If that sounds confusing, let me give you an example. Let's say you expose a method to read a database of products, and instead of returning a List<Product> you return an IEnumerable<Product> in iterator form (yield return). This accomplishes several good things: The IDataReader is not passed out of the Data Access Layer which prevents abstraction leak and resource leak potentials. You don't need to construct a full List<Product> in memory (which could be very big) if you just want to forward iterate once. If you only want to consume up to a certain point in the list, you won't incur the database cost of looking up the other items. This could give us an example like: 1: // a sample data access object class to do standard CRUD operations. 2: public class ProductDao 3: { 4: private DbProviderFactory _factory = SqlClientFactory.Instance 5:  6: // a method that would retrieve all available products 7: public IEnumerable<Product> GetAvailableProducts() 8: { 9: // must create the connection 10: using (var con = _factory.CreateConnection()) 11: { 12: con.ConnectionString = _productsConnectionString; 13: con.Open(); 14:  15: // create the command 16: using (var cmd = _factory.CreateCommand()) 17: { 18: cmd.Connection = con; 19: cmd.CommandText = _getAllProductsStoredProc; 20: cmd.CommandType = CommandType.StoredProcedure; 21:  22: // get a reader and pass back all results 23: using (var reader = cmd.ExecuteReader()) 24: { 25: while(reader.Read()) 26: { 27: yield return new Product 28: { 29: Name = reader["product_name"].ToString(), 30: ... 31: }; 32: } 33: } 34: } 35: } 36: } 37: } The database details themselves are irrelevant. I will say, though, that I'm a big fan of using the System.Data.Common classes instead of your provider specific counterparts directly (SqlCommand, OracleCommand, etc). This lets you mock your data sources easily in unit testing and also allows you to swap out your provider in one line of code. In fact, one of the shared components I'm most proud of implementing was our group's DatabaseUtility library that simplifies all the database access above into one line of code in a thread-safe and provider-neutral way. I went with my own flavor instead of the EL due to the fact I didn't want to force internal company consumers to use the EL if they didn't want to, and it made it easy to allow them to mock their database for unit testing by providing a MockCommand, MockConnection, etc that followed the System.Data.Common model. One of these days I'll blog on that if anyone's interested. Regardless, you often have situations like the above where you are consuming and iterating through a resource that must be closed once you are finished iterating. For the reasons stated above, I didn't want to return IDataReader (that would force them to remember to Dispose it), and I didn't want to return List<Product> (that would force them to hold all products in memory) -- but the first time I wrote this, I was worried. What if you never consume the last item and exit the loop? Are the reader, command, and connection all disposed correctly? Of course, I was 99.999999% sure the creators of C# had already thought of this and taken care of it, but inspection in Reflector was difficult due to the nature of the state machines yield return generates, so I decided to try a quick example program to verify whether or not Dispose() will be called when an iterator is broken from outside the iterator itself -- i.e. before the iterator reports there are no more items. So I wrote a quick Sequencer class with a Dispose() method and an iterator for it. Yes, it is COMPLETELY contrived: 1: // A disposable sequence of int -- yes this is completely contrived... 2: internal class Sequencer : IDisposable 3: { 4: private int _i = 0; 5: private readonly object _mutex = new object(); 6:  7: // Constructs an int sequence. 8: public Sequencer(int start) 9: { 10: _i = start; 11: } 12:  13: // Gets the next integer 14: public int GetNext() 15: { 16: lock (_mutex) 17: { 18: return _i++; 19: } 20: } 21:  22: // Dispose the sequence of integers. 23: public void Dispose() 24: { 25: // force output immediately (flush the buffer) 26: Console.WriteLine("Disposed with last sequence number of {0}!", _i); 27: Console.Out.Flush(); 28: } 29: } And then I created a generator (infinite-loop iterator) that did the using block for auto-Disposal: 1: // simply defines an extension method off of an int to start a sequence 2: public static class SequencerExtensions 3: { 4: // generates an infinite sequence starting at the specified number 5: public static IEnumerable<int> GetSequence(this int starter) 6: { 7: // note the using here, will call Dispose() when block terminated. 8: using (var seq = new Sequencer(starter)) 9: { 10: // infinite loop on this generator, means must be bounded by caller! 11: while(true) 12: { 13: yield return seq.GetNext(); 14: } 15: } 16: } 17: } This is really the same conundrum as the database problem originally posed. Here we are using iteration (yield return) over a large collection (infinite sequence of integers). If we cut the sequence short by breaking iteration, will that using block exit and hence, Dispose be called? Well, let's see: 1: // The test program class 2: public class IteratorTest 3: { 4: // The main test method. 5: public static void Main() 6: { 7: Console.WriteLine("Going to consume 10 of infinite items"); 8: Console.Out.Flush(); 9:  10: foreach(var i in 0.GetSequence()) 11: { 12: // could use TakeWhile, but wanted to output right at break... 13: if(i >= 10) 14: { 15: Console.WriteLine("Breaking now!"); 16: Console.Out.Flush(); 17: break; 18: } 19:  20: Console.WriteLine(i); 21: Console.Out.Flush(); 22: } 23:  24: Console.WriteLine("Done with loop."); 25: Console.Out.Flush(); 26: } 27: } So, what do we see? Do we see the "Disposed" message from our dispose, or did the Dispose get skipped because from an "eyeball" perspective we should be locked in that infinite generator loop? Here's the results: 1: Going to consume 10 of infinite items 2: 0 3: 1 4: 2 5: 3 6: 4 7: 5 8: 6 9: 7 10: 8 11: 9 12: Breaking now! 13: Disposed with last sequence number of 11! 14: Done with loop. Yes indeed, when we break the loop, the state machine that C# generates for yield iterate exits the iteration through the using blocks and auto-disposes the IDisposable correctly. I must admit, though, the first time I wrote one, I began to wonder and that led to this test. If you've never seen iterators before (I wrote a previous entry here) the infinite loop may throw you, but you have to keep in mind it is not a linear piece of code, that every time you hit a "yield return" it cedes control back to the state machine generated for the iterator. And this state machine, I'm happy to say, is smart enough to clean up the using blocks correctly. I suspected those wily guys and gals at Microsoft engineered it well, and I wasn't disappointed. But, I've been bitten by assumptions before, so it's good to test and see. Yes, maybe you knew it would or figured it would, but isn't it nice to know? And as those campy 80s G.I. Joe cartoon public service reminders always taught us, "Knowing is half the battle...". Technorati Tags: C#,.NET

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• Try a sample: Using the counter predicate for event sampling

  - by extended_events

  Extended Events offers a rich filtering mechanism, called predicates, that allows you to reduce the number of events you collect by specifying criteria that will be applied during event collection. (You can find more information about predicates in Using SQL Server 2008 Extended Events (by Jonathan Kehayias)) By evaluating predicates early in the event firing sequence we can reduce the performance impact of collecting events by stopping event collection when the criteria are not met. You can specify predicates on both event fields and on a special object called a predicate source. Predicate sources are similar to action in that they typically are related to some type of global information available from the server. You will find that many of the actions available in Extended Events have equivalent predicate sources, but actions and predicates sources are not the same thing. Applying predicates, whether on a field or predicate source, is very similar to what you are used to in T-SQL in terms of how they work; you pick some field/source and compare it to a value, for example, session_id = 52. There is one predicate source that merits special attention though, not just for its special use, but for how the order of predicate evaluation impacts the behavior you see. I’m referring to the counter predicate source. The counter predicate source gives you a way to sample a subset of events that otherwise meet the criteria of the predicate; for example you could collect every other event, or only every tenth event. Simple CountingThe counter predicate source works by creating an in memory counter that increments every time the predicate statement is evaluated. Here is a simple example with my favorite event, sql_statement_completed, that only collects the second statement that is run. (OK, that’s not much of a sample, but this is for demonstration purposes. Here is the session definition: CREATE EVENT SESSION counter_test ON SERVERADD EVENT sqlserver.sql_statement_completed    (ACTION (sqlserver.sql_text)    WHERE package0.counter = 2)ADD TARGET package0.ring_bufferWITH (MAX_DISPATCH_LATENCY = 1 SECONDS) You can find general information about the session DDL syntax in BOL and from Pedro’s post Introduction to Extended Events. The important part here is the WHERE statement that defines that I only what the event where package0.count = 2; in other words, only the second instance of the event. Notice that I need to provide the package name along with the predicate source. You don’t need to provide the package name if you’re using event fields, only for predicate sources. Let’s say I run the following test queries: -- Run three statements to test the sessionSELECT 'This is the first statement'GOSELECT 'This is the second statement'GOSELECT 'This is the third statement';GO Once you return the event data from the ring buffer and parse the XML (see my earlier post on reading event data) you should see something like this: event_name sql_text sql_statement_completed SELECT ‘This is the second statement’ You can see that only the second statement from the test was actually collected. (Feel free to try this yourself. Check out what happens if you remove the WHERE statement from your session. Go ahead, I’ll wait.) Percentage Sampling OK, so that wasn’t particularly interesting, but you can probably see that this could be interesting, for example, lets say I need a 25% sample of the statements executed on my server for some type of QA analysis, that might be more interesting than just the second statement. All comparisons of predicates are handled using an object called a predicate comparator; the simple comparisons such as equals, greater than, etc. are mapped to the common mathematical symbols you know and love (eg. = and >), but to do the less common comparisons you will need to use the predicate comparators directly. You would probably look to the MOD operation to do this type sampling; we would too, but we don’t call it MOD, we call it divides_by_uint64. This comparator evaluates whether one number is divisible by another with no remainder. The general syntax for using a predicate comparator is pred_comp(field, value), field is always first and value is always second. So lets take a look at how the session changes to answer our new question of 25% sampling: CREATE EVENT SESSION counter_test_25 ON SERVERADD EVENT sqlserver.sql_statement_completed    (ACTION (sqlserver.sql_text)    WHERE package0.divides_by_uint64(package0.counter,4))ADD TARGET package0.ring_bufferWITH (MAX_DISPATCH_LATENCY = 1 SECONDS)GO Here I’ve replaced the simple equivalency check with the divides_by_uint64 comparator to check if the counter is evenly divisible by 4, which gives us back every fourth record. I’ll leave it as an exercise for the reader to test this session. Why order matters I indicated at the start of this post that order matters when it comes to the counter predicate – it does. Like most other predicate systems, Extended Events evaluates the predicate statement from left to right; as soon as the predicate statement is proven false we abandon evaluation of the remainder of the statement. The counter predicate source is only incremented when it is evaluated so whether or not the counter is incremented will depend on where it is in the predicate statement and whether a previous criteria made the predicate false or not. Here is a generic example: Pred1: (WHERE statement_1 AND package0.counter = 2)Pred2: (WHERE package0.counter = 2 AND statement_1) Let’s say I cause a number of events as follows and examine what happens to the counter predicate source. Iteration Statement Pred1 Counter Pred2 Counter A Not statement_1 0 1 B statement_1 1 2 C Not statement_1 1 3 D statement_1 2 4 As you can see, in the case of Pred1, statement_1 is evaluated first, when it fails (A & C) predicate evaluation is stopped and the counter is not incremented. With Pred2 the counter is evaluated first, so it is incremented on every iteration of the event and the remaining parts of the predicate are then evaluated. In this example, Pred1 would return an event for D while Pred2 would return an event for B. But wait, there is an interesting side-effect here; consider Pred2 if I had run my statements in the following order: Not statement_1 Not statement_1 statement_1 statement_1 In this case I would never get an event back from the system because the point at which counter=2, the rest of the predicate evaluates as false so the event is not returned. If you’re using the counter target for sampling and you’re not getting the expected events, or any events, check the order of the predicate criteria. As a general rule I’d suggest that the counter criteria should be the last element of your predicate statement since that will assure that your sampling rate will apply to the set of event records defined by the rest of your predicate. Aside: I’m interested in hearing about uses for putting the counter predicate criteria earlier in the predicate statement. If you have one, post it in a comment to share with the class. - Mike Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Tailoring the Oracle Fusion Applications User Interface with Oracle Composer

  - by mvaughan

  By Killian Evers, Oracle Applications User Experience Changing the user interface (UI) is one of the most common modifications customers perform to Oracle Fusion Applications. Typically, customers add or remove a field based on their needs. Oracle makes the process of tailoring easier for customers, and reduces the burden for their IT staff, which you can read about on the Usable Apps website or in an earlier VoX post.This is the first in a series of posts that will talk about the tools that Oracle has provided for tailoring with its family of composers. These tools are designed for business systems analysts, and they allow employees other than IT staff to make changes in an upgrade-safe and patch-friendly manner. Let’s take a deep dive into one of these composers, the Oracle Composer. Oracle Composer allows business users to modify existing UIs after they have been deployed and are in use. It is an integral component of our SaaS offering. Using Oracle Composer, users can control:     •    Who sees the changes     •    When the changes are made     •    What changes are made Change for me, change for you, change for all of youOne of the most powerful aspects of Oracle Composer is its flexibility. Oracle uses Oracle Composer to make changes for a user or group of users – those who see the changes. A user of Oracle Fusion Applications can make changes to the user interface at runtime via Oracle Composer, and these changes will remain every time they log into the system. For example, they can rearrange certain objects on a page, add and remove designated content, and save queries.Business systems analysts can make changes to Oracle Fusion Application UIs for groups of users or all users. Oracle’s Fusion Middleware Metadata Services (MDS) stores these changes and retrieves them at runtime, merging customizations with the base metadata and revealing the final experience to the end user. A tailored application can have multiple customization layers, and some layers can be specific to certain Fusion Applications. Some examples of customization layers are: site, organization, country, or role. Customization layers are applied in a specific order of precedence on top of the base application metadata. This image illustrates how customization layers are applied.What time is it?Users make changes to UIs at design time, runtime, and design time at runtime. Design time changes are typically made by application developers using an integrated development environment, or IDE, such as Oracle JDeveloper. Once made, these changes are then deployed to managed servers by application administrators. Oracle Composer covers the other two areas: Runtime changes and design time at runtime changes. When we say users are making changes at runtime, we mean that the changes are made within the running application and take effect immediately in the running application. A prime example of this ability is users who make changes to their running application that only affect the UIs they see. What is new with Oracle Composer is the last area: Design time at runtime.  A business systems analyst can make changes to the UIs at runtime but does not have to make those changes immediately to the application. These changes are stored as metadata, separate from the base application definitions. Customizations made at runtime can be saved in a sandbox so that the changes can be isolated and validated before being published into an environment, without the need to redeploy the application. What can I do?Oracle Composer can be run in one of two modes. Depending on which mode is chosen, you may have different capabilities available for changing the UIs. The first mode is view mode, the most common default mode for most pages. This is the mode that is used for personalizations or user customizations. Users can access this mode via the Personalization link (see below) in the global region on Oracle Fusion Applications pages. In this mode, you can rearrange components on a page with drag-and-drop, collapse or expand components, add approved external content, and change the overall layout of a page. However, all of the changes made this way are exclusive to that particular user.The second mode, edit mode, is typically made available to select users with access privileges to edit page content. We call these folks business systems analysts. This mode is used to make UI changes for groups of users. Users with appropriate privileges can access the edit mode of Oracle Composer via the Administration menu (see below) in the global region on Oracle Fusion Applications pages. In edit mode, users can also add components, delete components, and edit component properties. While in edit mode in Oracle Composer, there are two views that assist the business systems analyst with making UI changes: Design View and Source View (see below). Design View, the default view, is a WYSIWYG rendering of the page and its content. The business systems analyst can perform these actions: Add content – including custom content like a portlet displaying news or stock quotes, or predefined content delivered from Oracle Fusion Applications (including ADF components and task flows) Rearrange content – performed via drag-and-drop on the page or by using the actions menu of a component or portlet to move content around Edit component properties and parameters – for specific components, control the visual properties such as text or display labels, or parameters such as RSS feeds Hide or show components – hidden components can be re-shown Delete components Change page layout – users can select from eight pre-defined layouts Edit page properties – create or edit a page’s parameters and display properties Reset page customizations – remove edits made to the page in the current layer and/or reset the page to a previous state. Detailed information on each of these capabilities and the additional actions not covered in the list above can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.This image shows what the screen looks like in Design View.Source View, the second option in the edit mode of Oracle Composer, provides a WYSIWYG and a hierarchical rendering of page components in a component navigator. In Source View, users can access and modify properties of components that are not otherwise selectable in Design View. For example, many ADF Faces components can be edited only in Source View. Users can also edit components within a task flow. This image shows what the screen looks like in Source View.Detailed information on Source View can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.Oracle Composer enables any application or portal to be customized or personalized after it has been deployed and is in use. It is designed to be extremely easy to use so that both business systems analysts and users can edit Oracle Fusion Applications pages with a few clicks of the mouse. Oracle Composer runs in all modern browsers and provides a rich, dynamic way to edit JSF application and portal pages.From the editor: The next post in this series about composers will be on Data Composer. You can also catch Killian speaking about extensibility at OpenWorld 2012 and in her Faces of Fusion video.

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• CodePlex Daily Summary for Sunday, March 28, 2010

  CodePlex Daily Summary for Sunday, March 28, 2010New ProjectsFeed Tracker: Feed Tracker allows you to track your favorite feeds (RSS 2.0 and Atom 1.0) and open them up directly in your browser.FIM 2010 Resource Management Client: The Forefront Identity Management 2010 Resource Management Client is a library to communicate with the FIM 2010 web service. The development langu...Infection Protection: A game about controlling disease outbreak in a city. Developed for OGPC 2010, using Qt.OrthoLab: Homepage of Orthocone open-source laboratory.Paragliding ThermalMarker: Paragliding / Hanggliding Windows Application that receives waypoint files and returns only the thermals that get triggered more often in a place.RSSFalls: RssFalls makes it easier for developers to download RSS or Podcast enclosures.String Library for C++ Language: StrLib++ is a string library for C++ language. for now it support only ANSI strings, later Unicode support will added for UT8, UTF16 and UTF32 for...Sweeper: Sweeper is a Visual Studio 2008 add-in for C# that takes care of many of the trivial code-formatting issues that developers run into - particularly...System.Common: A .Net library that provides methods, properties and more that the .Net Framework doesn't provide.Tiveriad: The framework is designed to help you more easily build modular Windows applicationT-Shirts Online: Online shop build in Silverlight 4 using DIBS as payment module.New ReleasesArkSwitch: ArkSwitch v1.1.3: This release has some important changes. Thanks to MichyPrima for helping with some of the code. 1. Improved theming to more easily support multip...Catharsis: Catharsis 2.5 on catarsa.com: The Catharsis framework has finally its own portal http://catarsa.com The latest release version is 2.5 - string names of properties are not any ...EffiProz - A Pure C# Database: EffiProz CF 1.0: EffiProz for .Net compact framework.Encrypted Notes: Encrypted Notes 1.6: This is the latest version of Encrypted Notes (1.6). It has an installer - it will create a directory 'CPascoe' in My Documents. Once you have ext...Extend SmallBasic: Teaching Extensions v.009: Added Pentagon Crazy Recipe QuizGapi.NET - .NET (C#) wrapper for Google API: Gapi.NET 0.5.0.0: - Fixed some minor bugs. - Add minor features. - Performance improvement. See code check-ins for detailed informationHouseFly experimental controls: HouseFly experimental control: Alpha version of HouseFly experimental controlsiTuner - The iTunes Companion: iTuner 1.2.3738 Beta 2: V1.2 allows you to synchronize one or more iTunes playlists to a USB MP3 player. Beta 2 resolves all known issues. This continues the evolution ye...jQuery Library for SharePoint Web Services: SPServices 0.5.4: IMPORTANT NOTE: This release is in an alpha state. You should only download it if you know what you are getting and are interested in testing it f...JSINQ - LINQ to Objects for JavaScript: JSINQ 1.0: This is the first stable release of JSINQ. It is fully compatible with the 0.9 beta release. It contains the following new features: Now supports ...MSBuild Mercurial Tasks: 1.0.0 Beta: First release of the application. This version integrates all the basic functionalities of Mercurial as defined in the Use Case 1.Open Portal Foundation: Open Portal Foundation V1.4.2: What's news? noscript template was updated naming convention for layout autogenerated controls now use the "master" prefix. The documentation ce...Open Portal Foundation: Open Portal Foundation V1.4.4: What's news? ASP .NET Master page support for custom aspx integrated pages New usercontrols for ASCX, ASPX and Master page integration : Link: f...Paint.NET PSD Plugin: 1.5.0: RLE compression is now working fully on save. File sizes are now competitive with Photoshop's. Saving takes about twice as long with RLE compressi...Paragliding ThermalMarker: ThermalMarker_Alfa0.1: Release Alfa 1Simple Service Locator: Simple Service Locator v0.7: The Simple Service Locator is an easy-to-use Inversion of Control library that is a complete implementation of the Common Service Locator interface...String Library for C++ Language: Release 0.9: version 0.9 beta release DO NOT USE IN SERIOUS PROJECTS this release use default application heap, and because visual studio is using special debug...Sweeper: Sweeper Alpha 1: SweeperA Visual Studio Add-in for C# Code Formatting - Visual Studio 2008 Includes: A UI for options, Enable or disable any specific task you want ...T-Shirts Online: 1.0: First release of the online shop.Twilio Server Library for .NET (TSL.NET): v0.1.0 Beta: This is the first release of TSL.NET. This v0.1.0 release is a Beta. Subsequent builds will be posted as v0.1.x and release-candidate Betas will be...Vr30 OS: Facebook 1.0: Connect you to Facebook without your web browser.Vr30 OS: SkyBlog 1.0: SkyBlog without web browser.Vr30 OS: YouTube 1.0: Youtube without web browserWeb Image Resize Handler: Web Image Resize, Zoom, Rotate and Greyscale v.1.0: Efficient Web Image Resize, Zoom, Rotate and Greyscale cacheing handler for ASP.Net.WinXound: WinXound 3.3.0 Beta 1 for Mac OsX: This is the first Beta release for Apple Mac OsX (Universal Binary). DEBUG HELP NEEDED ! Please signal bugs, suggestions or feedback to: stefano_b...Most Popular ProjectsMetaSharpRawrWBFS ManagerASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesManaged Extensibility FrameworkBlogEngine.NETMicrosoft Biology Foundationpatterns & practices: Composite WPF and SilverlightLINQ to TwitterFarseer Physics EngineTable2ClassNB_Store - Free DotNetNuke Ecommerce Catalog Module

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• SQL SERVER – Weekly Series – Memory Lane – #032

  - by Pinal Dave

  Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Complete Series of Database Coding Standards and Guidelines SQL SERVER Database Coding Standards and Guidelines – Introduction SQL SERVER – Database Coding Standards and Guidelines – Part 1 SQL SERVER – Database Coding Standards and Guidelines – Part 2 SQL SERVER Database Coding Standards and Guidelines Complete List Download Explanation and Example – SELF JOIN When all of the data you require is contained within a single table, but data needed to extract is related to each other in the table itself. Examples of this type of data relate to Employee information, where the table may have both an Employee’s ID number for each record and also a field that displays the ID number of an Employee’s supervisor or manager. To retrieve the data tables are required to relate/join to itself. Insert Multiple Records Using One Insert Statement – Use of UNION ALL This is very interesting question I have received from new developer. How can I insert multiple values in table using only one insert? Now this is interesting question. When there are multiple records are to be inserted in the table following is the common way using T-SQL. Function to Display Current Week Date and Day – Weekly Calendar Straight blog post with script to find current week date and day based on the parameters passed in the function.  2008 In my beginning years, I have almost same confusion as many of the developer had in their earlier years. Here are two of the interesting question which I have attempted to answer in my early year. Even if you are experienced developer may be you will still like to read following two questions: Order Of Column In Index Order of Conditions in WHERE Clauses Example of DISTINCT in Aggregate Functions Have you ever used DISTINCT with the Aggregation Function? Here is a simple example about how users can do it. Create a Comma Delimited List Using SELECT Clause From Table Column Straight to script example where I explained how to do something easy and quickly. Compound Assignment Operators SQL SERVER 2008 has introduced new concept of Compound Assignment Operators. Compound Assignment Operators are available in many other programming languages for quite some time. Compound Assignment Operators is operator where variables are operated upon and assigned on the same line. PIVOT and UNPIVOT Table Examples Here is a very interesting question – the answer to the question can be YES or NO both. “If we PIVOT any table and UNPIVOT that table do we get our original table?” Read the blog post to get the explanation of the question above. 2009 What is Interim Table – Simple Definition of Interim Table The interim table is a table that is generated by joining two tables and not the final result table. In other words, when two tables are joined they create an interim table as resultset but the resultset is not final yet. It may be possible that more tables are about to join on the interim table, and more operations are still to be applied on that table (e.g. Order By, Having etc). Besides, it may be possible that there is no interim table; sometimes final table is what is generated when the query is run. 2010 Stored Procedure and Transactions If Stored Procedure is transactional then, it should roll back complete transactions when it encounters any errors. Well, that does not happen in this case, which proves that Stored Procedure does not only provide just the transactional feature to a batch of T-SQL. Generate Database Script for SQL Azure When talking about SQL Azure the most common complaint I hear is that the script generated from stand-along SQL Server database is not compatible with SQL Azure. This was true for some time for sure but not any more. If you have SQL Server 2008 R2 installed you can follow the guideline below to generate a script which is compatible with SQL Azure. Convert IN to EXISTS – Performance Talk It is NOT necessary that every time when IN is replaced by EXISTS it gives better performance. However, in our case listed above it does for sure give better performance. You can read about this subject in the associated blog post. Subquery or Join – Various Options – SQL Server Engine Knows the Best Every single time whenever there is a performance tuning exercise, I hear the conversation from developer where some prefer subquery and some prefer join. In this two part blog post, I explain the same in the detail with examples. Part 1 | Part 2 Merge Operations – Insert, Update, Delete in Single Execution MERGE is a new feature that provides an efficient way to do multiple DML operations. In earlier versions of SQL Server, we had to write separate statements to INSERT, UPDATE, or DELETE data based on certain conditions; however, at present, by using the MERGE statement, we can include the logic of such data changes in one statement that even checks when the data is matched and then just update it, and similarly, when the data is unmatched, it is inserted. 2011 Puzzle – Statistics are not updated but are Created Once Here is the quick scenario about my setup. Create Table Insert 1000 Records Check the Statistics Now insert 10 times more 10,000 indexes Check the Statistics – it will be NOT updated – WHY? Question to You – When to use Function and When to use Stored Procedure Personally, I believe that they are both different things - they cannot be compared. I can say, it will be like comparing apples and oranges. Each has its own unique use. However, they can be used interchangeably at many times and in real life (i.e., production environment). I have personally seen both of these being used interchangeably many times. This is the precise reason for asking this question. 2012 In year 2012 I had two interesting series ran on the blog. If there is no fun in learning, the learning becomes a burden. For the same reason, I had decided to build a three part quiz around SEQUENCE. The quiz was to identify the next value of the sequence. I encourage all of you to take part in this fun quiz. Guess the Next Value – Puzzle 1 Guess the Next Value – Puzzle 2 Guess the Next Value – Puzzle 3 Guess the Next Value – Puzzle 4 Simple Example to Configure Resource Governor – Introduction to Resource Governor Resource Governor is a feature which can manage SQL Server Workload and System Resource Consumption. We can limit the amount of CPU and memory consumption by limiting /governing /throttling on the SQL Server. If there are different workloads running on SQL Server and each of the workload needs different resources or when workloads are competing for resources with each other and affecting the performance of the whole server resource governor is a very important task. Tricks to Replace SELECT * with Column Names – SQL in Sixty Seconds #017 – Video  Retrieves unnecessary columns and increases network traffic When a new columns are added views needs to be refreshed manually Leads to usage of sub-optimal execution plan Uses clustered index in most of the cases instead of using optimal index It is difficult to debug SQL SERVER – Load Generator – Free Tool From CodePlex The best part of this SQL Server Load Generator is that users can run multiple simultaneous queries again SQL Server using different login account and different application name. The interface of the tool is extremely easy to use and very intuitive as well. A Puzzle – Swap Value of Column Without Case Statement Let us assume there is a single column in the table called Gender. The challenge is to write a single update statement which will flip or swap the value in the column. For example if the value in the gender column is ‘male’ swap it with ‘female’ and if the value is ‘female’ swap it with ‘male’. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Emit Knowledge - social network for knowledge sharing

  - by hajan

  Emit Knowledge, as the words refer - it's a social network for emitting / sharing knowledge from users by users. Those who can benefit the most out of this network is perhaps all of YOU who have something to share with others and contribute to the knowledge world. I've been closely communicating with the core team of this very, very interesting, brand new social network (with specific purpose!) about the concept, idea and the vision they have for their product and I can say with a lot of confidence that this network has real potential to become something from which we will all benefit. I won't speak much about that and would prefer to give you link and try it yourself - http://www.emitknowledge.com Mainly, through the past few months I've been testing this network and it is getting improved all the time. The user experience is great, you can easily find out what you need and it follows some known patterns that are common for all social networks. They have some real good ideas and plans that are already under development for the next updates of their product. You can do micro blogging or you can do regular normal blogging… it’s up to you, and the way it works, it is seamless. Here is a short Question and Answers (QA) interview I made with the lead of the team, Marijan Nikolovski: 1. Can you please explain us briefly, what is Emit Knowledge? Emit Knowledge is a brand new knowledge based social network, delivering quality content from users to users. We believe that people’s knowledge, experience and professional thoughts compose quality content, worth sharing among millions around the world. Therefore, we created the platform that matches people’s need to share and gain knowledge in the most suitable and comfortable way. Easy to work with, Emit Knowledge lets you to smoothly craft and emit knowledge around the globe. 2. How 'old' is Emit Knowledge? In hamster’s years we are almost five years old start-up :). Just kidding. We’ve released our public beta about three months ago. Our official release date is 27 of June 2012. 3. How did you come up with this idea? Everything started from a simple idea to solve a complex problem. We’ve seen that the social web has become polluted with data and is on the right track to lose its base principles – socialization and common cause. That was our start point. We’ve gathered the team, drew some sketches and started to mind map the idea. After several idea refactoring’s Emit Knowledge was born. 4. Is there any competition out there in the market? Currently we don't have any competitors that share the same cause. What makes our platform different is the ideology that our product promotes and the functionalities that our platform offers for easy socialization based on interests and knowledge sharing. 5. What are the main technologies used to build Emit Knowledge? Emit Knowledge was built on a heterogeneous pallet of technologies. Currently, we have four of separation: UI – Built on ASP.NET MVC3 and Knockout.js; Messaging infrastructure – Build on top of RabbitMQ; Background services – Our in-house solution for job distribution, orchestration and processing; Data storage – Build on top of MongoDB; What are the main reasons you've chosen ASP.NET MVC? Since all of our team members are .NET engineers, the decision was very natural. ASP.NET MVC is the only Microsoft web stack that sticks to the HTTP behavioral standards. It is easy to work with, have a tiny learning curve and everyone who is familiar with the HTTP will understand its architecture and convention without any difficulties. 6. What are the main reasons for choosing ASP.NET MVC? Since all of our team members are .NET engineers, the decision was very natural. ASP.NET MVC is the only Microsoft web stack that sticks to the HTTP behavioral standards. It is easy to work with, have a tiny learning curve and everyone who is familiar with the HTTP will understand its architecture and convention without any difficulties. 7. Did you use some of the latest Microsoft technologies? If yes, which ones? Yes, we like to rock the cutting edge tech house. Currently we are using Microsoft’s latest technologies like ASP.NET MVC, Web API (work in progress) and the best for the last; we are utilizing Windows Azure IaaS to the bone. 8. Can you please tell us shortly, what would be the benefit of regular bloggers in other blogging platforms to join Emit Knowledge? Well, unless you are some of the smoking ace gurus whose blogs are followed by a large number of users, our platform offers knowledge based segregated community equipped with tools that will enable both current and future users to expand their relations and to self-promote in the community based on their activity and knowledge sharing. 10. I see you are working very intensively and there is already integration with some third-party services to make the process of sharing and emitting knowledge easier, which services did you integrate until now and what do you plan do to next? We have “reemit” functionality for internal sharing and we also support external services like: Twitter; LinkedIn; Facebook; For the regular bloggers we have an extra cream, Windows Live Writer support for easy blog posts emitting. 11. What should we expect next? Currently, we are working on a new fancy community feature. This means that we are going to support user groups to be formed. So for all existing communities and user groups out there, wait us a little bit, we are coming for rescue :). One of the top next features they are developing is the Community Feature. It means, if you have your own User Group, Community Group or any other Group on which you and your users are mostly blogging or sharing (emitting) knowledge in various ways, Emit Knowledge as a platform will help you have everything you need to promote your group, make new followers and host all the necessary stuff that you have had need of. I would invite you to try the network and start sharing knowledge in a way that will help you gather new followers and spread your knowledge faster, easier and in a more efficient way! Let’s Emit Knowledge!

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• Modern/Metro Internet Explorer: What were they thinking???

  - by Rick Strahl

  As I installed Windows 8.1 last week I decided that I really should take a closer look at Internet Explorer in the Modern/Metro environment again. Right away I ran into two issues that are real head scratchers to me.Modern Split Windows don't resize Viewport but Zoom OutThis one falls in the "WTF, really?" department: It looks like Modern Internet Explorer's Modern doesn't resize the browser window as every other browser (including IE 11 on the desktop) does, but rather tries to adjust the zoom to the width of the browser. This means that if you use the Modern IE browser and you split the display between IE and another application, IE will be zoomed out, with text becoming much, much smaller, rather than resizing the browser viewport and adjusting the pixel width as you would when a browser window is typically resized.Here's what I'm talking about in a couple of pictures. First here's the full screen Internet Explorer version (this shot is resized down since it's full screen at 1080p, click to see the full image):This brings up the first issue which is: On the desktop who wants to browse a site full screen? Most sites aren't fully optimized for 1080p widescreen experience and frankly most content that wide just looks weird. Even in typical 10" resolutions of 1280 width it's weird to look at things this way. At least this issue can be worked around with @media queries and either constraining the view, or adding additional content to make use of the extra space. Still running a desktop browser full screen is not optimal on a desktop machine - ever.Regardless, this view, while oversized, is what I expect: Everything is rendered in the right ratios, with font-size and the responsive design styling properly respected.But now look what happens when you split the desktop windows and show half desktop and have modern IE (this screen shot is not resized but cropped - this is actual size content as you can see in the cropped Twitter window on the right half of the screen):What's happening here is that IE is zooming out of the content to make it fit into the smaller width, shrinking the content rather than resizing the viewport's pixel width. In effect it looks like the pixel width stays at 1080px and the viewport expands out height-wise in response resulting in some crazy long portrait view.There goes responsive design - out the window literally. If you've built your site using @media queries and fixed viewport sizes, Internet Explorer completely screws you in this split view. On my 1080p monitor, the site shown at a little under half width becomes completely unreadable as the fonts are too small and break up. As you go into split view and you resize the window handle the content of the browser gets smaller and smaller (and effectively longer and longer on the bottom) effectively throwing off any responsive layout to the point of un-readability even on a big display, let alone a small tablet screen.What could POSSIBLY be the benefit of this screwed up behavior? I checked around a bit trying different pages in this shrunk down view. Other than the Microsoft home page, every page I went to was nearly unreadable at a quarter width. The only page I found that worked 'normally' was the Microsoft home page which undoubtedly is optimized just for Internet Explorer specifically.Bottom Address Bar opaquely overlays ContentAnother problematic feature for me is the browser address bar on the bottom. Modern IE shows the status bar opaquely on the bottom, overlaying the content area of the Web Page - until you click on the page. Until you do though, the address bar overlays the bottom content solidly. And not just a little bit but by good sizable chunk.In the application from the screen shot above I have an application toolbar on the bottom and the IE Address bar completely hides that bottom toolbar when the page is first loaded, until the user clicks into the content at which point the address bar shrinks down to a fat border style bar with a … on it. Toolbars on the bottom are pretty common these days, especially for mobile optimized applications, so I'd say this is a common use case. But even if you don't have toolbars on the bottom maybe there's other fixed content on the bottom of the page that is vital to display. While other browsers often also show address bars and then later hide them, these other browsers tend to resize the viewport when the address bar status changes, so the content can respond to the size change. Not so with Modern IE. The address bar overlays content and stays visible until content is clicked. No resize notification or viewport height change is sent to the browser.So basically Internet Explorer is telling me: "Our toolbar is more important than your content!" - AND gives me no chance to re-act to that behavior. The result on this page/application is that the user sees no actionable operations until he or she clicks into the content area, which is terrible from a UI perspective as the user has no idea what options are available on initial load.It's doubly confounding in that IE is running in full screen mode and has an the entire height of the screen at its disposal - there's plenty of real estate available to not require this sort of hiding of content in the first place. Heck, even Windows Phone with its more constrained size doesn't hide content - in fact the address bar on Windows Phone 8 is always visible.What were they thinking?Every time I use anything in the Modern Metro interface in Windows 8/8.1 I get angry.  I can pretty much ignore Metro/Modern for my everyday usage, but unfortunately with Internet Explorer in the modern shell I have to live with, because there will be users using it to access my sites. I think it's inexcusable by Microsoft to build such a crappy shell around the browser that impacts the actual usability of Web content. In both of the cases above I can only scratch my head at what could have possibly motivated anybody designing the UI for the browser to make these screwed up choices, that manipulate the content in a totally unmaintainable way.© Rick Strahl, West Wind Technologies, 2005-2013Posted in Windows  HTML5   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• How to Use the Signature Editor in Outlook 2013

  - by Lori Kaufman

  The Signature Editor in Outlook 2013 allows you to create a custom signature from text, graphics, or business cards. We will show you how to use the various features of the Signature Editor to customize your signatures. To open the Signature Editor, click the File tab and select Options on the left side of the Account Information screen. Then, click Mail on the left side of the Options dialog box and click the Signatures button. For more details, refer to one of the articles mentioned above. Changing the font for your signature is pretty self-explanatory. Select the text for which you want to change the font and select the desired font from the drop-down list. You can also set the justification (left, center, right) for each line of text separately. The drop-down list that reads Automatic by default allows you to change the color of the selected text. Click OK to accept your changes and close the Signatures and Stationery dialog box. To see your signature in an email, click Mail on the Navigation Bar. Click New Email on the Home tab. The Message window displays and your default signature is inserted into the body of the email. NOTE: You shouldn’t use fonts that are not common in your signatures. In order for the recipient to see your signature as you intended, the font you choose also needs to be installed on the recipient’s computer. If the font is not installed, the recipient would see a different font, the wrong characters, or even placeholder characters, which are empty square boxes. Close the Message window using the File tab or the X button in the upper, right corner of the Message window. You can save it as a draft if you want, but it’s not necessary. If you decide to use a font that is not common, a better way to do so would be to create a signature as an image, or logo. Create your image or logo in an image editing program making it the exact size you want to use in your signature. Save the image in a file size as small as possible. The .jpg format works well for pictures, the .png format works well for detailed graphics, and the .gif format works well for simple graphics. The .gif format generally produces the smallest files. To insert an image in your signature, open the Signatures and Stationery dialog box again. Either delete the text currently in the editor, if any, or create a new signature. Then, click the image button on the editor’s toolbar. On the Insert Picture dialog box, navigate to the location of your image, select the file, and click Insert. If you want to insert an image from the web, you must enter the full URL for the image in the File name edit box (instead of the local image filename). For example, http://www.somedomain.com/images/signaturepic.gif. If you want to link to the image at the specified URL, you must also select Link to File from the Insert drop-down list to maintain the URL reference. The image is inserted into the Edit signature box. Click OK to accept your changes and close the Signatures and Stationery dialog box. Create a new email message again. You’ll notice the image you inserted into the signature displays in the body of the message. Close the Message window using the File tab or the X button in the upper, right corner of the Message window. You may want to put a link to a webpage or an email link in your signature. To do this, open the Signatures and Stationery dialog box again. Enter the text to display for the link, highlight the text, and click the Hyperlink button on the editor’s toolbar. On the Insert Hyperlink dialog box, select the type of link from the list on the left and enter the webpage, email, or other type of address in the Address edit box. You can change the text that will display in the signature for the link in the Text to display edit box. Click OK to accept your changes and close the dialog box. The link displays in the editor with the default blue, underlined text. Click OK to accept your changes and close the Signatures and Stationery dialog box. Here’s an example of an email message with a link in the signature. Close the Message window using the File tab or the X button in the upper, right corner of the Message window. You can also insert your contact information into your signature as a Business Card. To do so, click Business Card on the editor’s toolbar. On the Insert Business Card dialog box, select the contact you want to insert as a Business Card. Select a size for the Business Card image from the Size drop-down list. Click OK. The Business Card image displays in the Signature Editor. Click OK to accept your changes and close the Signatures and Stationery dialog box. When you insert a Business Card into your signature, the Business Card image displays in the body of the email message and a .vcf file containing your contact information is attached to the email. This .vcf file can be imported into programs like Outlook that support this format. Close the Message window using the File tab or the X button in the upper, right corner of the Message window. You can also insert your Business Card into your signature without the image or without the .vcf file attached. If you want to provide recipients your contact info in a .vcf file, but don’t want to attach it to every email, you can upload the .vcf file to a location on the internet and add a link to the file, such as “Get my vCard,” in your signature. NOTE: If you want to edit your business card, such as applying a different template to it, you must select a different View other than People for your Contacts folder so you can open the full contact editing window.     

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• SQL University: What and why of database refactoring

  - by Mladen Prajdic

  This is a post for a great idea called SQL University started by Jorge Segarra also famously known as SqlChicken on Twitter. It’s a collection of blog posts on different database related topics contributed by several smart people all over the world. So this week is mine and we’ll be talking about database testing and refactoring. In 3 posts we’ll cover: SQLU part 1 - What and why of database testing SQLU part 2 - What and why of database refactoring SQLU part 3 - Tools of the trade This is a second part of the series and in it we’ll take a look at what database refactoring is and why do it. Why refactor a database To know why refactor we first have to know what refactoring actually is. Code refactoring is a process where we change module internals in a way that does not change that module’s input/output behavior. For successful refactoring there is one crucial thing we absolutely must have: Tests. Automated unit tests are the only guarantee we have that we haven’t broken the input/output behavior before refactoring. If you haven’t go back ad read my post on the matter. Then start writing them. Next thing you need is a code module. Those are views, UDFs and stored procedures. By having direct table access we can kiss fast and sweet refactoring good bye. One more point to have a database abstraction layer. And no, ORM’s don’t fall into that category. But also know that refactoring is NOT adding new functionality to your code. Many have fallen into this trap. Don’t be one of them and resist the lure of the dark side. And it’s a strong lure. We developers in general love to add new stuff to our code, but hate fixing our own mistakes or changing existing code for no apparent reason. To be a good refactorer one needs discipline and focus. Now we know that refactoring is all about changing inner workings of existing code. This can be due to performance optimizations, changing internal code workflows or some other reason. This is a typical black box scenario to the outside world. If we upgrade the car engine it still has to drive on the road (preferably faster) and not fly (no matter how cool that would be). Also be aware that white box tests will break when we refactor. What to refactor in a database Refactoring databases doesn’t happen that often but when it does it can include a lot of stuff. Let us look at a few common cases. Adding or removing database schema objects Adding, removing or changing table columns in any way, adding constraints, keys, etc… All of these can be counted as internal changes not visible to the data consumer. But each of these carries a potential input/output behavior change. Dropping a column can result in views not working anymore or stored procedure logic crashing. Adding a unique constraint shows duplicated data that shouldn’t exist. Foreign keys break a truncate table command executed from an application that runs once a month. All these scenarios are very real and can happen. With the proper database abstraction layer fully covered with black box tests we can make sure something like that does not happen (hopefully at all). Changing physical structures Physical structures include heaps, indexes and partitions. We can pretty much add or remove those without changing the data returned by the database. But the performance can be affected. So here we use our performance tests. We do have them, right? Just by adding a single index we can achieve orders of magnitude performance improvement. Won’t that make users happy? But what if that index causes our write operations to crawl to a stop. again we have to test this. There are a lot of things to think about and have tests for. Without tests we can’t do successful refactoring! Fixing bad code We all have some bad code in our systems. We usually refer to that code as code smell as they violate good coding practices. Examples of such code smells are SQL injection, use of SELECT *, scalar UDFs or cursors, etc… Each of those is huge code smell and can result in major code changes. Take SELECT * from example. If we remove a column from a table the client using that SELECT * statement won’t have a clue about that until it runs. Then it will gracefully crash and burn. Not to mention the widely unknown SELECT * view refresh problem that Tomas LaRock (@SQLRockstar on Twitter) and Colin Stasiuk (@BenchmarkIT on Twitter) talk about in detail. Go read about it, it’s informative. Refactoring this includes replacing the * with column names and most likely change to application using the database. Breaking apart huge stored procedures Have you ever seen seen a stored procedure that was 2000 lines long? I have. It’s not pretty. It hurts the eyes and sucks the will to live the next 10 minutes. They are a maintenance nightmare and turn into things no one dares to touch. I’m willing to bet that 100% of time they don’t have a single test on them. Large stored procedures (and functions) are a clear sign that they contain business logic. General opinion on good database coding practices says that business logic has no business in the database. That’s the applications part. Refactoring such behemoths requires writing lots of edge case tests for the stored procedure input/output behavior and then start to refactor it. First we split the logic inside into smaller parts like new stored procedures and UDFs. Those then get called from the master stored procedure. Once we’ve successfully modularized the database code it’s best to transfer that logic into the applications consuming it. This only leaves the stored procedure with common data manipulation logic. Of course this isn’t always possible so having a plethora of performance and behavior unit tests is absolutely necessary to confirm we’ve actually improved the codebase in some way.   Refactoring is not a popular chore amongst developers or managers. The former don’t like fixing old code, the latter can’t see the financial benefit. Remember how we talked about being lousy at estimating future costs in the previous post? But there comes a time when it must be done. Hopefully I’ve given you some ideas how to get started. In the last post of the series we’ll take a look at the tools to use and an example of testing and refactoring.

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• Connect to running web role on Azure using Remote Desktop Connection and VS2012

  - by Magnus Karlsson

  We want to be able to collect IntelliTrace information from our running app and also use remote desktop to connect to the IIS and look around(probably debugging). 1. Create certificate 1.1 Right-click the cloud project (marked in red) and select “Configure remote desktop”. 1.2 In the drop down list of certificates, choose <create> at the bottom. 1.3. Follow the instructions, you can set it up with default values. 1.4 When done. Choose the certificate and click “Copy to File…” as seen in the left of the picture above. 1.5. Save the file with any name you want. Now we will save it to local storage to be able to import it to our solution through the azure configuration manager in step 3. 2. Save certificate to local storage Now we need to attach it to our local certificate storage to be able to reach it from our confiuguration manager in visual studio. Microsoft provides the following steps for doing this: http://support.microsoft.com/kb/232137 In order to view the Certificates store on the local computer, perform the following steps: Click Start, and then click Run. Type "MMC.EXE" (without the quotation marks) and click OK. Click Console in the new MMC you created, and then click Add/Remove Snap-in. In the new window, click Add. Highlight the Certificates snap-in, and then click Add. Choose the Computer option and click Next. Select Local Computer on the next screen, and then click OK. Click Close , and then click OK. You have now added the Certificates snap-in, which will allow you to work with any certificates in your computer's certificate store. You may want to save this MMC for later use. Now that you have access to the Certificates snap-in, you can import the server certificate into you computer's certificate store by following these steps: Open the Certificates (Local Computer) snap-in and navigate to Personal, and then Certificates. Note: Certificates may not be listed. If it is not, that is because there are no certificates installed. Right-click Certificates (or Personal if that option does not exist.) Choose All Tasks, and then click Import. When the wizard starts, click Next. Browse to the PFX file you created containing your server certificate and private key. Click Next. Enter the password you gave the PFX file when you created it. Be sure the Mark the key as exportable option is selected if you want to be able to export the key pair again from this computer. As an added security measure, you may want to leave this option unchecked to ensure that no one can make a backup of your private key. Click Next, and then choose the Certificate Store you want to save the certificate to. You should select Personal because it is a Web server certificate. If you included the certificates in the certification hierarchy, it will also be added to this store. Click Next. You should see a summary of screen showing what the wizard is about to do. If this information is correct, click Finish. You will now see the server certificate for your Web server in the list of Personal Certificates. It will be denoted by the common name of the server (found in the subject section of the certificate). Now that you have the certificate backup imported into the certificate store, you can enable Internet Information Services 5.0 to use that certificate (and the corresponding private key). To do this, perform the following steps: Open the Internet Services Manager (under Administrative Tools) and navigate to the Web site you want to enable secure communications (SSL/TLS) on. Right-click on the site and click Properties. You should now see the properties screen for the Web site. Click the Directory Security tab. Under the Secure Communications section, click Server Certificate. This will start the Web Site Certificate Wizard. Click Next. Choose the Assign an existing certificate option and click Next. You will now see a screen showing that contents of your computer's personal certificate store. Highlight your Web server certificate (denoted by the common name), and then click Next. You will now see a summary screen showing you all the details about the certificate you are installing. Be sure that this information is correct or you may have problems using SSL or TLS in HTTP communications. Click Next, and then click OK to exit the wizard. You should now have an SSL/TLS-enabled Web server. Be sure to protect your PFX files from any unwanted personnel. Image of a typical MMC.EXE with the certificates up.   3. Import the certificate to you visual studio project. 3.1 Now right click your equivalent to the MvcWebRole1 (as seen in the first picture under the red oval) and choose properties. 3.2 Choose Certificates. Right click the ellipsis to the right of the “thumbprint” and you should be able to select your newly created certificate here. After selecting it- save the file.   4. Upload the certificate to your Azure subscription. 4.1 Go to the azure management portal, click the services menu icon to the left and choose the service. Click Upload in the bottom menu.     5. Connect to server. Since I tried to use account settings(have to use another name) we have to set up a new name for the connection. No biggie. 5.1 Go to azure management portal, select your service and in the bottom menu, choose “REMOTE”. This will display the configuration for remote connection. It will actually change your ServiceConfiguration.cscfg file. After you change It here it might be good to choose download and replace the one in your project. Set a name that is not your windows azure account name and not Administrator. 5.2 Goto visual studio, click Server Explorer. Choose as selected in the picture below and click “COnnect using remote desktop”.   5.2 You will now be able to log in with the name and password set up in step 5.1. and voila! Windows server 2012, IIS and other nice stuff!   To do this one I’ve been using http://msdn.microsoft.com/en-us/library/windowsazure/ff683671.aspx where you can collect some of this information and additional one.

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• Use a Fake Http Channel to Unit Test with HttpClient

  - by Steve Michelotti

  Applications get data from lots of different sources. The most common is to get data from a database or a web service. Typically, we encapsulate calls to a database in a Repository object and we create some sort of IRepository interface as an abstraction to decouple between layers and enable easier unit testing by leveraging faking and mocking. This works great for database interaction. However, when consuming a RESTful web service, this is is not always the best approach. The WCF Web APIs that are available on CodePlex (current drop is Preview 3) provide a variety of features to make building HTTP REST services more robust. When you download the latest bits, you’ll also find a new HttpClient which has been updated for .NET 4.0 as compared to the one that shipped for 3.5 in the original REST Starter Kit. The HttpClient currently provides the best API for consuming REST services on the .NET platform and the WCF Web APIs provide a number of extension methods which extend HttpClient and make it even easier to use. Let’s say you have a client application that is consuming an HTTP service – this could be Silverlight, WPF, or any UI technology but for my example I’ll use an MVC application: 1: using System; 2: using System.Net.Http; 3: using System.Web.Mvc; 4: using FakeChannelExample.Models; 5: using Microsoft.Runtime.Serialization; 6:   7: namespace FakeChannelExample.Controllers 8: { 9: public class HomeController : Controller 10: { 11: private readonly HttpClient httpClient; 12:   13: public HomeController(HttpClient httpClient) 14: { 15: this.httpClient = httpClient; 16: } 17:   18: public ActionResult Index() 19: { 20: var response = httpClient.Get("Person(1)"); 21: var person = response.Content.ReadAsDataContract<Person>(); 22:   23: this.ViewBag.Message = person.FirstName + " " + person.LastName; 24: 25: return View(); 26: } 27: } 28: } On line #20 of the code above you can see I’m performing an HTTP GET request to a Person resource exposed by an HTTP service. On line #21, I use the ReadAsDataContract() extension method provided by the WCF Web APIs to serialize to a Person object. In this example, the HttpClient is being passed into the constructor by MVC’s dependency resolver – in this case, I’m using StructureMap as an IoC and my StructureMap initialization code looks like this: 1: using StructureMap; 2: using System.Net.Http; 3:   4: namespace FakeChannelExample 5: { 6: public static class IoC 7: { 8: public static IContainer Initialize() 9: { 10: ObjectFactory.Initialize(x => 11: { 12: x.For<HttpClient>().Use(() => new HttpClient("http://localhost:31614/")); 13: }); 14: return ObjectFactory.Container; 15: } 16: } 17: } My controller code currently depends on a concrete instance of the HttpClient. Now I *could* create some sort of interface and wrap the HttpClient in this interface and use that object inside my controller instead – however, there are a few why reasons that is not desirable: For one thing, the API provided by the HttpClient provides nice features for dealing with HTTP services. I don’t really *want* these to look like C# RPC method calls – when HTTP services have REST features, I may want to inspect HTTP response headers and hypermedia contained within the message so that I can make intelligent decisions as to what to do next in my workflow (although I don’t happen to be doing these things in my example above) – this type of workflow is common in hypermedia REST scenarios. If I just encapsulate HttpClient behind some IRepository interface and make it look like a C# RPC method call, it will become difficult to take advantage of these types of things. Second, it could get pretty mind-numbing to have to create interfaces all over the place just to wrap the HttpClient. Then you’re probably going to have to hard-code HTTP knowledge into your code to formulate requests rather than just “following the links” that the hypermedia in a message might provide. Third, at first glance it might appear that we need to create an interface to facilitate unit testing, but actually it’s unnecessary. Even though the code above is dependent on a concrete type, it’s actually very easy to fake the data in a unit test. The HttpClient provides a Channel property (of type HttpMessageChannel) which allows you to create a fake message channel which can be leveraged in unit testing. In this case, what I want is to be able to write a unit test that just returns fake data. I also want this to be as re-usable as possible for my unit testing. I want to be able to write a unit test that looks like this: 1: [TestClass] 2: public class HomeControllerTest 3: { 4: [TestMethod] 5: public void Index() 6: { 7: // Arrange 8: var httpClient = new HttpClient("http://foo.com"); 9: httpClient.Channel = new FakeHttpChannel<Person>(new Person { FirstName = "Joe", LastName = "Blow" }); 10:   11: HomeController controller = new HomeController(httpClient); 12:   13: // Act 14: ViewResult result = controller.Index() as ViewResult; 15:   16: // Assert 17: Assert.AreEqual("Joe Blow", result.ViewBag.Message); 18: } 19: } Notice on line #9, I’m setting the Channel property of the HttpClient to be a fake channel. I’m also specifying the fake object that I want to be in the response on my “fake” Http request. I don’t need to rely on any mocking frameworks to do this. All I need is my FakeHttpChannel. The code to do this is not complex: 1: using System; 2: using System.IO; 3: using System.Net.Http; 4: using System.Runtime.Serialization; 5: using System.Threading; 6: using FakeChannelExample.Models; 7:   8: namespace FakeChannelExample.Tests 9: { 10: public class FakeHttpChannel<T> : HttpClientChannel 11: { 12: private T responseObject; 13:   14: public FakeHttpChannel(T responseObject) 15: { 16: this.responseObject = responseObject; 17: } 18:   19: protected override HttpResponseMessage Send(HttpRequestMessage request, CancellationToken cancellationToken) 20: { 21: return new HttpResponseMessage() 22: { 23: RequestMessage = request, 24: Content = new StreamContent(this.GetContentStream()) 25: }; 26: } 27:   28: private Stream GetContentStream() 29: { 30: var serializer = new DataContractSerializer(typeof(T)); 31: Stream stream = new MemoryStream(); 32: serializer.WriteObject(stream, this.responseObject); 33: stream.Position = 0; 34: return stream; 35: } 36: } 37: } The HttpClientChannel provides a Send() method which you can override to return any HttpResponseMessage that you want. You can see I’m using the DataContractSerializer to serialize the object and write it to a stream. That’s all you need to do. In the example above, the only thing I’ve chosen to do is to provide a way to return different response objects. But there are many more features you could add to your own re-usable FakeHttpChannel. For example, you might want to provide the ability to add HTTP headers to the message. You might want to use a different serializer other than the DataContractSerializer. You might want to provide custom hypermedia in the response as well as just an object or set HTTP response codes. This list goes on. This is the just one example of the really cool features being added to the next version of WCF to enable various HTTP scenarios. The code sample for this post can be downloaded here.

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• Communities - The importance of exchange and discussion

  Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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• Five Key Strategies in Master Data Management

  - by david.butler(at)oracle.com

  Here is a very interesting Profit Magazine article on MDM: A recent customer survey reveals the deleterious effects of data fragmentation. by Trevor Naidoo, December 2010   Across industries and geographies, IT organizations have grown in complexity, whether due to mergers and acquisitions, or decentralized systems supporting functional or departmental requirements. With systems architected over time to support unique, one-off process needs, they are becoming costly to maintain, and the Internet has only further added to the complexity. Data fragmentation has become a key inhibitor in delivering flexible, user-friendly systems. The Oracle Insight team conducted a survey assessing customers' master data management (MDM) capabilities over the past two years to get a sense of where they are in terms of their capabilities. The responses, by 27 respondents from six different industries, reveal five key areas in which customers need to improve their data management in order to get better financial results. 1. Less than 15 percent of organizations surveyed understand the sources and quality of their master data, and have a roadmap to address missing data domains. Examples of the types of master data domains referred to are customer, supplier, product, financial and site. Many organizations have multiple sources of master data with varying degrees of data quality in each source -- customer data stored in the customer relationship management system is inconsistent with customer data stored in the order management system. Imagine not knowing how many places you stored your customer information, and whether a customer's address was the most up to date in each source. In fact, more than 55 percent of the respondents in the survey manage their data quality on an ad-hoc basis. It is important for organizations to document their inventory of data sources and then profile these data sources to ensure that there is a consistent definition of key data entities throughout the organization. Some questions to ask are: How do we define a customer? What is a product? How do we define a site? The goal is to strive for one common repository for master data that acts as a cross reference for all other sources and ensures consistent, high-quality master data throughout the organization. 2. Only 18 percent of respondents have an enterprise data management strategy to ensure that data is treated as an asset to the organization. Most respondents handle data at the department or functional level and do not have an enterprise view of their master data. The sales department may track all their interactions with customers as they move through the sales cycle, the service department is tracking their interactions with the same customers independently, and the finance department also has a different perspective on the same customer. The salesperson may not be aware that the customer she is trying to sell to is experiencing issues with existing products purchased, or that the customer is behind on previous invoices. The lack of a data strategy makes it difficult for business users to turn data into information via reports. Without the key building blocks in place, it is difficult to create key linkages between customer, product, site, supplier and financial data. These linkages make it possible to understand patterns. A well-defined data management strategy is aligned to the business strategy and helps create the governance needed to ensure that data stewardship is in place and data integrity is intact. 3. Almost 60 percent of respondents have no strategy to integrate data across operational applications. Many respondents have several disparate sources of data with no strategy to keep them in sync with each other. Even though there is no clear strategy to integrate the data (see #2 above), the data needs to be synced and cross-referenced to keep the business processes running. About 55 percent of respondents said they perform this integration on an ad hoc basis, and in many cases, it is done manually with the help of Microsoft Excel spreadsheets. For example, a salesperson needs a report on global sales for a specific product, but the product has different product numbers in different countries. Typically, an analyst will pull all the data into Excel, manually create a cross reference for that product, and then aggregate the sales. The exact same procedure has to be followed if the same report is needed the following month. A well-defined consolidation strategy will ensure that a central cross-reference is maintained with updates in any one application being propagated to all the other systems, so that data is synchronized and up to date. This can be done in real time or in batch mode using integration technology. 4. Approximately 50 percent of respondents spend manual efforts cleansing and normalizing data. Information stored in various systems usually follows different standards and formats, making it difficult to match the data. A customer's address can be stored in different ways using a variety of abbreviations -- for example, "av" or "ave" for avenue. Similarly, a product's attributes can be stored in a number of different ways; for example, a size attribute can be stored in inches and can also be entered as "'' ". These types of variations make it difficult to match up data from different sources. Today, most customers rely on manual, heroic efforts to match, cleanse, and de-duplicate data -- clearly not a scalable, sustainable model. To solve this challenge, organizations need the ability to standardize data for customers, products, sites, suppliers and financial accounts; however, less than 10 percent of respondents have technology in place to automatically resolve duplicates. It is no wonder, therefore, that we get communications about products we don't own, at addresses we don't reside, and using channels (like direct mail) we don't like. An all-too-common example of a potential challenge follows: Customers end up receiving duplicate communications, which not only impacts customer satisfaction, but also incurs additional mailing costs. Cleansing, normalizing, and standardizing data will help address most of these issues. 5. Only 10 percent of respondents have the ability to share data that was mastered in a master data hub. Close to 60 percent of respondents have efforts in place that profile, standardize and cleanse data manually, and the output of these efforts are stored in spreadsheets in various parts of the organization. This valuable information is not easily shared with the rest of the organization and, more importantly, this enriched information cannot be sent back to the source systems so that the data is fixed at the source. A key benefit of a master data management strategy is not only to clean the data, but to also share the data back to the source systems as well as other systems that need the information. Aside from the source systems, another key beneficiary of this data is the business intelligence system. Having clean master data as input to business intelligence systems provides more accurate and enhanced reporting.  Characteristics of Stellar MDM When deciding on the right master data management technology, organizations should look for solutions that have four main characteristics: enterprise-grade MDM performance complete technology that can be rapidly deployed and addresses multiple business issues end-to-end MDM process management with data quality monitoring and assurance pre-built MDM business relevant applications with data stores and workflows These master data management capabilities will aid in moving closer to a best-practice maturity level, delivering tremendous efficiencies and savings as well as revenue growth opportunities as a result of better understanding your customers.  Trevor Naidoo is a senior director in Industry Strategy and Insight at Oracle. 

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• elffile: ELF Specific File Identification Utility

  - by user9154181

  Solaris 11 has a new standard user level command, /usr/bin/elffile. elffile is a variant of the file utility that is focused exclusively on linker related files: ELF objects, archives, and runtime linker configuration files. All other files are simply identified as "non-ELF". The primary advantage of elffile over the existing file utility is in the area of archives — elffile examines the archive members and can produce a summary of the contents, or per-member details. The impetus to add elffile to Solaris came from the effort to extend the format of Solaris archives so that they could grow beyond their previous 32-bit file limits. That work introduced a new archive symbol table format. Now that there was more than one possible format, I thought it would be useful if the file utility could identify which format a given archive is using, leading me to extend the file utility: % cc -c ~/hello.c % ar r foo.a hello.o % file foo.a foo.a: current ar archive, 32-bit symbol table % ar r -S foo.a hello.o % file foo.a foo.a: current ar archive, 64-bit symbol table In turn, this caused me to think about all the things that I would like the file utility to be able to tell me about an archive. In particular, I'd like to be able to know what's inside without having to unpack it. The end result of that train of thought was elffile. Much of the discussion in this article is adapted from the PSARC case I filed for elffile in December 2010: PSARC 2010/432 elffile Why file Is No Good For Archives And Yet Should Not Be Fixed The standard /usr/bin/file utility is not very useful when applied to archives. When identifying an archive, a user typically wants to know 2 things: Is this an archive? Presupposing that the archive contains objects, which is by far the most common use for archives, what platform are the objects for? Are they for sparc or x86? 32 or 64-bit? Some confusing combination from varying platforms? The file utility provides a quick answer to question (1), as it identifies all archives as "current ar archive". It does nothing to answer the more interesting question (2). To answer that question, requires a multi-step process: Extract all archive members Use the file utility on the extracted files, examine the output for each file in turn, and compare the results to generate a suitable summary description. Remove the extracted files It should be easier and more efficient to answer such an obvious question. It would be reasonable to extend the file utility to examine archive contents in place and produce a description. However, there are several reasons why I decided not to do so: The correct design for this feature within the file utility would have file examine each archive member in turn, applying its full abilities to each member. This would be elegant, but also represents a rather dramatic redesign and re-implementation of file. Archives nearly always contain nothing but ELF objects for a single platform, so such generality in the file utility would be of little practical benefit. It is best to avoid adding new options to standard utilities for which other implementations of interest exist. In the case of the file utility, one concern is that we might add an option which later appears in the GNU version of file with a different and incompatible meaning. Indeed, there have been discussions about replacing the Solaris file with the GNU version in the past. This may or may not be desirable, and may or may not ever happen. Either way, I don't want to preclude it. Examining archive members is an O(n) operation, and can be relatively slow with large archives. The file utility is supposed to be a very fast operation. I decided that extending file in this way is overkill, and that an investment in the file utility for better archive support would not be worth the cost. A solution that is more narrowly focused on ELF and other linker related files is really all that we need. The necessary code for doing this already exists within libelf. All that is missing is a small user-level wrapper to make that functionality available at the command line. In that vein, I considered adding an option for this to the elfdump utility. I examined elfdump carefully, and even wrote a prototype implementation. The added code is small and simple, but the conceptual fit with the rest of elfdump is poor. The result complicates elfdump syntax and documentation, definite signs that this functionality does not belong there. And so, I added this functionality as a new user level command. The elffile Command The syntax for this new command is elffile [-s basic | detail | summary] filename... Please see the elffile(1) manpage for additional details. To demonstrate how output from elffile looks, I will use the following files: FileDescription configA runtime linker configuration file produced with crle dwarf.oAn ELF object /etc/passwdA text file mixed.aArchive containing a mixture of ELF and non-ELF members mixed_elf.aArchive containing ELF objects for different machines not_elf.aArchive containing no ELF objects same_elf.aArchive containing a collection of ELF objects for the same machine. This is the most common type of archive. The file utility identifies these files as follows: % file config dwarf.o /etc/passwd mixed.a mixed_elf.a not_elf.a same_elf.a config: Runtime Linking Configuration 64-bit MSB SPARCV9 dwarf.o: ELF 64-bit LSB relocatable AMD64 Version 1 /etc/passwd: ascii text mixed.a: current ar archive, 32-bit symbol table mixed_elf.a: current ar archive, 32-bit symbol table not_elf.a: current ar archive same_elf.a: current ar archive, 32-bit symbol table By default, elffile uses its "summary" output style. This output differs from the output from the file utility in 2 significant ways: Files that are not an ELF object, archive, or runtime linker configuration file are identified as "non-ELF", whereas the file utility attempts further identification for such files. When applied to an archive, the elffile output includes a description of the archive's contents, without requiring member extraction or other additional steps. Applying elffile to the above files: % elffile config dwarf.o /etc/passwd mixed.a mixed_elf.a not_elf.a same_elf.a config: Runtime Linking Configuration 64-bit MSB SPARCV9 dwarf.o: ELF 64-bit LSB relocatable AMD64 Version 1 /etc/passwd: non-ELF mixed.a: current ar archive, 32-bit symbol table, mixed ELF and non-ELF content mixed_elf.a: current ar archive, 32-bit symbol table, mixed ELF content not_elf.a: current ar archive, non-ELF content same_elf.a: current ar archive, 32-bit symbol table, ELF 64-bit LSB relocatable AMD64 Version 1 The output for same_elf.a is of particular interest: The vast majority of archives contain only ELF objects for a single platform, and in this case, the default output from elffile answers both of the questions about archives posed at the beginning of this discussion, in a single efficient step. This makes elffile considerably more useful than file, within the realm of linker-related files. elffile can produce output in two other styles, "basic", and "detail". The basic style produces output that is the same as that from 'file', for linker-related files. The detail style produces per-member identification of archive contents. This can be useful when the archive contents are not homogeneous ELF object, and more information is desired than the summary output provides: % elffile -s detail mixed.a mixed.a: current ar archive, 32-bit symbol table mixed.a(dwarf.o): ELF 32-bit LSB relocatable 80386 Version 1 mixed.a(main.c): non-ELF content mixed.a(main.o): ELF 64-bit LSB relocatable AMD64 Version 1 [SSE]

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• &lt;%: %&gt;, HtmlEncode, IHtmlString and MvcHtmlString

  - by Shaun

  One of my colleague and friend, Robin is playing and struggling with the ASP.NET MVC 2 on a project these days while I’m struggling with a annoying client. Since it’s his first time to use ASP.NET MVC he was meetings with a lot of problem and I was very happy to share my experience to him. Yesterday he asked me when he attempted to insert a <br /> element into his page he found that the page was rendered like this which is bad. He found his <br /> was shown as a part of the string rather than creating a new line. After checked a bit in his code I found that it’s because he utilized a new ASP.NET markup supported in .NET 4.0 – “<%: %>”. If you have been using ASP.NET MVC 1 or in .NET 3.5 world it would be very common that using <%= %> to show something on the page from the backend code. But when you do it you must ensure that the string that are going to be displayed should be Html-safe, which means all the Html markups must be encoded. Otherwise this might cause an XSS (cross-site scripting) problem. So that you’d better use the code like this below to display anything on the page. In .NET 4.0 Microsoft introduced a new markup to solve this problem which is <%: %>. It will encode the content automatically so that you will no need to check and verify your code manually for the XSS issue mentioned below. But this also means that it will encode all things, include the Html element you want to be rendered. So I changed his code like this and it worked well. After helped him solved this problem and finished a spreadsheet for my boring project I considered a bit more on the <%: %>. Since it will encode all thing why it renders correctly when we use “<%: Html.TextBox(“name”) %>” to show a text box? As you know the Html.TextBox will render a “<input name="name" id="name" type="text"/>” element on the page. If <%: %> will encode everything it should not display a text box. So I dig into the source code of the MVC and found some comments in the class MvcHtmlString. 1: // In ASP.NET 4, a new syntax <%: %> is being introduced in WebForms pages, where <%: expression %> is equivalent to 2: // <%= HttpUtility.HtmlEncode(expression) %>. The intent of this is to reduce common causes of XSS vulnerabilities 3: // in WebForms pages (WebForms views in the case of MVC). This involves the addition of an interface 4: // System.Web.IHtmlString and a static method overload System.Web.HttpUtility::HtmlEncode(object). The interface 5: // definition is roughly: 6: // public interface IHtmlString { 7: // string ToHtmlString(); 8: // } 9: // And the HtmlEncode(object) logic is roughly: 10: // - If the input argument is an IHtmlString, return argument.ToHtmlString(), 11: // - Otherwise, return HtmlEncode(Convert.ToString(argument)). 12: // 13: // Unfortunately this has the effect that calling <%: Html.SomeHelper() %> in an MVC application running on .NET 4 14: // will end up encoding output that is already HTML-safe. As a result, we're changing out HTML helpers to return 15: // MvcHtmlString where appropriate. <%= Html.SomeHelper() %> will continue to work in both .NET 3.5 and .NET 4, but 16: // changing the return types to MvcHtmlString has the added benefit that <%: Html.SomeHelper() %> will also work 17: // properly in .NET 4 rather than resulting in a double-encoded output. MVC developers in .NET 4 will then be able 18: // to use the <%: %> syntax almost everywhere instead of having to remember where to use <%= %> and where to use 19: // <%: %>. This should help developers craft more secure web applications by default. 20: // 21: // To create an MvcHtmlString, use the static Create() method instead of calling the protected constructor. The comment said the encoding rule of the <%: %> would be: If the type of the content is IHtmlString it will NOT encode since the IHtmlString indicates that it’s Html-safe. Otherwise it will use HtmlEncode to encode the content. If we check the return type of the Html.TextBox method we will find that it’s MvcHtmlString, which was implemented the IHtmlString interface dynamically. That is the reason why the “<input name="name" id="name" type="text"/>” was not encoded by <%: %>. So if we want to tell ASP.NET MVC, or I should say the ASP.NET runtime that the content is Html-safe and no need, or should not be encoded we can convert the content into IHtmlString. So another resolution would be like this. Also we can create an extension method as well for better developing experience. 1: using System; 2: using System.Collections.Generic; 3: using System.Linq; 4: using System.Web; 5: using System.Web.Mvc; 6:  7: namespace ShaunXu.Blogs.IHtmlStringIssue 8: { 9: public static class Helpers 10: { 11: public static MvcHtmlString IsHtmlSafe(this string content) 12: { 13: return MvcHtmlString.Create(content); 14: } 15: } 16: } Then the view would be like this. And the page rendered correctly.         Summary In this post I explained a bit about the new markup in .NET 4.0 – <%: %> and its usage. I also explained a bit about how to control the page content, whether it should be encoded or not. We can see the ASP.NET MVC gives us more points to control the web pages.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• Master-slave vs. peer-to-peer archictecture: benefits and problems

  - by Ashok_Ora

  Normal 0 false false false EN-US X-NONE X-NONE Almost two decades ago, I was a member of a database development team that introduced adaptive locking. Locking, the most popular concurrency control technique in database systems, is pessimistic. Locking ensures that two or more conflicting operations on the same data item don’t “trample” on each other’s toes, resulting in data corruption. In a nutshell, here’s the issue we were trying to address. In everyday life, traffic lights serve the same purpose. They ensure that traffic flows smoothly and when everyone follows the rules, there are no accidents at intersections. As I mentioned earlier, the problem with typical locking protocols is that they are pessimistic. Regardless of whether there is another conflicting operation in the system or not, you have to hold a lock! Acquiring and releasing locks can be quite expensive, depending on how many objects the transaction touches. Every transaction has to pay this penalty. To use the earlier traffic light analogy, if you have ever waited at a red light in the middle of nowhere with no one on the road, wondering why you need to wait when there’s clearly no danger of a collision, you know what I mean. The adaptive locking scheme that we invented was able to minimize the number of locks that a transaction held, by detecting whether there were one or more transactions that needed conflicting eyou could get by without holding any lock at all. In many “well-behaved” workloads, there are few conflicts, so this optimization is a huge win. If, on the other hand, there are many concurrent, conflicting requests, the algorithm gracefully degrades to the “normal” behavior with minimal cost. We were able to reduce the number of lock requests per TPC-B transaction from 178 requests down to 2! Wow! This is a dramatic improvement in concurrency as well as transaction latency. The lesson from this exercise was that if you can identify the common scenario and optimize for that case so that only the uncommon scenarios are more expensive, you can make dramatic improvements in performance without sacrificing correctness. So how does this relate to the architecture and design of some of the modern NoSQL systems? NoSQL systems can be broadly classified as master-slave sharded, or peer-to-peer sharded systems. NoSQL systems with a peer-to-peer architecture have an interesting way of handling changes. Whenever an item is changed, the client (or an intermediary) propagates the changes synchronously or asynchronously to multiple copies (for availability) of the data. Since the change can be propagated asynchronously, during some interval in time, it will be the case that some copies have received the update, and others haven’t. What happens if someone tries to read the item during this interval? The client in a peer-to-peer system will fetch the same item from multiple copies and compare them to each other. If they’re all the same, then every copy that was queried has the same (and up-to-date) value of the data item, so all’s good. If not, then the system provides a mechanism to reconcile the discrepancy and to update stale copies. So what’s the problem with this? There are two major issues: First, IT’S HORRIBLY PESSIMISTIC because, in the common case, it is unlikely that the same data item will be updated and read from different locations at around the same time! For every read operation, you have to read from multiple copies. That’s a pretty expensive, especially if the data are stored in multiple geographically separate locations and network latencies are high. Second, if the copies are not all the same, the application has to reconcile the differences and propagate the correct value to the out-dated copies. This means that the application program has to handle discrepancies in the different versions of the data item and resolve the issue (which can further add to cost and operation latency). Resolving discrepancies is only one part of the problem. What if the same data item was updated independently on two different nodes (copies)? In that case, due to the asynchronous nature of change propagation, you might land up with different versions of the data item in different copies. In this case, the application program also has to resolve conflicts and then propagate the correct value to the copies that are out-dated or have incorrect versions. This can get really complicated. My hunch is that there are many peer-to-peer-based applications that don’t handle this correctly, and worse, don’t even know it. Imagine have 100s of millions of records in your database – how can you tell whether a particular data item is incorrect or out of date? And what price are you willing to pay for ensuring that the data can be trusted? Multiple network messages per read request? Discrepancy and conflict resolution logic in the application, and potentially, additional messages? All this overhead, when all you were trying to do was to read a data item. Wouldn’t it be simpler to avoid this problem in the first place? Master-slave architectures like the Oracle NoSQL Database handles this very elegantly. A change to a data item is always sent to the master copy. Consequently, the master copy always has the most current and authoritative version of the data item. The master is also responsible for propagating the change to the other copies (for availability and read scalability). Client drivers are aware of master copies and replicas, and client drivers are also aware of the “currency” of a replica. In other words, each NoSQL Database client knows how stale a replica is. This vastly simplifies the job of the application developer. If the application needs the most current version of the data item, the client driver will automatically route the request to the master copy. If the application is willing to tolerate some staleness of data (e.g. a version that is no more than 1 second out of date), the client can easily determine which replica (or set of replicas) can satisfy the request, and route the request to the most efficient copy. This results in a dramatic simplification in application logic and also minimizes network requests (the driver will only send the request to exactl the right replica, not many). So, back to my original point. A well designed and well architected system minimizes or eliminates unnecessary overhead and avoids pessimistic algorithms wherever possible in order to deliver a highly efficient and high performance system. If you’ve every programmed an Oracle NoSQL Database application, you’ll know the difference! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Augmenting your Social Efforts via Data as a Service (DaaS)

  - by Mike Stiles

  The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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• BI Applications overview

  - by sv744

  Welcome to Oracle BI applications blog! This blog will talk about various features, general roadmap, description of functionality and implementation steps related to Oracle BI applications. In the first post we start with an overview of the BI apps and will delve deeper into some of the topics below in the upcoming weeks and months. If there are other topics you would like us to talk about, pl feel free to provide feedback on that. The Oracle BI applications are a set of pre-built applications that enable pervasive BI by providing role-based insight for each functional area, including sales, service, marketing, contact center, finance, supplier/supply chain, HR/workforce, and executive management. For example, Sales Analytics includes role-based applications for sales executives, sales management, as well as front-line sales reps, each of whom have different needs. The applications integrate and transform data from a range of enterprise sources—including Siebel, Oracle, PeopleSoft, SAP, and others—into actionable intelligence for each business function and user role. This blog  starts with the key benefits and characteristics of Oracle BI applications. In a series of subsequent blogs, each of these points will be explained in detail. Why BI apps? Demonstrate the value of BI to a business user, show reports / dashboards / model that can answer their business questions as part of the sales cycle. Demonstrate technical feasibility of BI project and significantly lower risk and improve success Build Vs Buy benefit Don’t have to start with a blank sheet of paper. Help consolidate disparate systems Data integration in M&A situations Insulate BI consumers from changes in the OLTP Present OLTP data and highlight issues of poor data / missing data – and improve data quality and accuracy Prebuilt Integrations BI apps support prebuilt integrations against leading ERP sources: Fusion Applications, E- Business Suite, Peoplesoft, JD Edwards, Siebel, SAP Co-developed with inputs from functional experts in BI and Applications teams. Out of the box dimensional model to source model mappings Multi source and Multi Instance support Rich Data Model    BI apps have a very rich dimensionsal data model built over 10 years that incorporates best practises from BI modeling perspective as well as reflect the source system complexities  Thanks for reading a long post, and be on the lookout for future posts.  We will look forward to your valuable feedback on these topics as well as suggestions on what other topics would you like us to cover. I Conformed dimensional model across all business subject areas allows cross functional reporting, e.g. customer / supplier 360 Over 360 fact tables across 7 product areas CRM – 145, SCM – 47, Financials – 28, Procurement – 20, HCM – 27, Projects – 18, Campus Solutions – 21, PLM - 56 Supported by 300 physical dimensions Support for extensive calendars; Gregorian, enterprise and ledger based Conformed data model and metrics for real time vs warehouse based reporting  Multi-tenant enabled Extensive BI related transformations BI apps ETL and data integration support various transformations required for dimensional models and reporting requirements. All these have been distilled into common patterns and abstracted logic which can be readily reused across different modules Slowly Changing Dimension support Hierarchy flattening support Row / Column Hybrid Hierarchy Flattening As Is vs. As Was hierarchy support Currency Conversion :-  Support for 3 corporate, CRM, ledger and transaction currencies UOM conversion Internationalization / Localization Dynamic Data translations Code standardization (Domains) Historical Snapshots Cycle and process lifecycle computations Balance Facts Equalization of GL accounting chartfields/segments Standardized values for categorizing GL accounts Reconciliation between GL and subledgers to track accounted/transferred/posted transactions to GL Materialization of data only available through costly and complex APIs e.g. Fusion Payroll, EBS / Fusion Accruals Complex event Interpretation of source data – E.g. o    What constitutes a transfer o    Deriving supervisors via position hierarchy o    Deriving primary assignment in PSFT o    Categorizing and transposition to measures of Payroll Balances to specific metrics to support side by side comparison of measures of for example Fixed Salary, Variable Salary, Tax, Bonus, Overtime Payments. o    Counting of Events – E.g. converting events to fact counters so that for example the number of hires can easily be added up and compared alongside the total transfers and terminations. Multi pass processing of multiple sources e.g. headcount, salary, promotion, performance to allow side to side comparison. Adding value to data to aid analysis through banding, additional domain classifications and groupings to allow higher level analytical reporting and data discovery Calculation of complex measures examples: o    COGs, DSO, DPO, Inventory turns  etc o    Transfers within a Hierarchy or out of / into a hierarchy relative to view point in hierarchy. Configurability and Extensibility support  BI apps offer support for extensibility for various entities as automated extensibility or part of extension methodology Key Flex fields and Descriptive Flex support  Extensible attribute support (JDE)  Conformed Domains ETL Architecture BI apps offer a modular adapter architecture which allows support of multiple product lines into a single conformed model Multi Source Multi Technology Orchestration – creates load plan taking into account task dependencies and customers deployment to generate a plan based on a customers of multiple complex etl tasks Plan optimization allowing parallel ETL tasks Oracle: Bit map indexes and partition management High availability support    Follow the sun support. TCO BI apps support several utilities / capabilities that help with overall total cost of ownership and ensure a rapid implementation Improved cost of ownership – lower cost to deploy On-going support for new versions of the source application Task based setups flows Data Lineage Functional setup performed in Web UI by Functional person Configuration Test to Production support Security BI apps support both data and object security enabling implementations to quickly configure the application as per the reporting security needs Fine grain object security at report / dashboard and presentation catalog level Data Security integration with source systems  Extensible to support external data security rules Extensive Set of KPIs Over 7000 base and derived metrics across all modules Time series calculations (YoY, % growth etc) Common Currency and UOM reporting Cross subject area KPIs (analyzing HR vs GL data, drill from GL to AP/AR, etc) Prebuilt reports and dashboards 3000+ prebuilt reports supporting a large number of industries Hundreds of role based dashboards Dynamic currency conversion at dashboard level Highly tuned Performance The BI apps have been tuned over the years for both a very performant ETL and dashboard performance. The applications use best practises and advanced database features to enable the best possible performance. Optimized data model for BI and analytic queries Prebuilt aggregates& the ability for customers to create their own aggregates easily on warehouse facts allows for scalable end user performance Incremental extracts and loads Incremental Aggregate build Automatic table index and statistics management Parallel ETL loads Source system deletes handling Low latency extract with Golden Gate Micro ETL support Bitmap Indexes Partitioning support Modularized deployment, start small and add other subject areas seamlessly Source Specfic Staging and Real Time Schema Support for source specific operational reporting schema for EBS, PSFT, Siebel and JDE Application Integrations The BI apps also allow for integration with source systems as well as other applications that provide value add through BI and enable BI consumption during operational decision making Embedded dashboards for Fusion, EBS and Siebel applications Action Link support Marketing Segmentation Sales Predictor Dashboard Territory Management External Integrations The BI apps data integration choices include support for loading extenral data External data enrichment choices : UNSPSC, Item class etc. Extensible Spend Classification Broad Deployment Choices Exalytics support Databases :  Oracle, Exadata, Teradata, DB2, MSSQL ETL tool of choice : ODI (coming), Informatica Extensible and Customizable Extensible architecture and Methodology to add custom and external content Upgradable across releases

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• General Policies and Procedures for Maintaining the Value of Data Assets

  Here is a general list for policies and procedures regarding maintaining the value of data assets. Data Backup Policies and Procedures Backups are very important when dealing with data because there is always the chance of losing data due to faulty hardware or a user activity. So the need for a strategic backup system should be mandatory for all companies. This being said, in the real world some companies that I have worked for do not really have a good data backup plan. Typically when companies tend to take this kind of approach in data backups usually the data is not really recoverable.  Unfortunately when companies do not regularly test their backup plans they get a false sense of security because they think that they are covered. However, I can tell you from personal and professional experience that a backup plan/system is never fully implemented until it is regularly tested prior to the time when it actually needs to be used. Disaster Recovery Plan Expanding on Backup Policies and Procedures, a company needs to also have a disaster recovery plan in order to protect its data in case of a catastrophic disaster.  Disaster recovery plans typically encompass how to restore all of a company’s data and infrastructure back to a restored operational status.  Most Disaster recovery plans also include time estimates on how long each step of the disaster recovery plan should take to be executed.  It is important to note that disaster recovery plans are never fully implemented until they have been tested just like backup plans. Disaster recovery plans should be tested regularly so that the business can be confident in not losing any or minimal data due to a catastrophic disaster. Firewall Policies and Content Filters One way companies can protect their data is by using a firewall to separate their internal network from the outside. Firewalls allow for enabling or disabling network access as data passes through it by applying various defined restrictions. Furthermore firewalls can also be used to prevent access from the internal network to the outside by these same factors. Common Firewall Restrictions Destination/Sender IP Address Destination/Sender Host Names Domain Names Network Ports Companies can also desire to restrict what their network user’s view on the internet through things like content filters. Content filters allow a company to track what webpages a person has accessed and can also restrict user’s access based on established rules set up in the content filter. This device and/or software can block access to domains or specific URLs based on a few factors. Common Content Filter Criteria Known malicious sites Specific Page Content Page Content Theme  Anti-Virus/Mal-ware Polices Fortunately, most companies utilize antivirus programs on all computers and servers for good reason, virus have been known to do the following: Corrupt/Invalidate Data, Destroy Data, and Steal Data. Anti-Virus applications are a great way to prevent any malicious application from being able to gain access to a company’s data.  However, anti-virus programs must be constantly updated because new viruses are always being created, and the anti-virus vendors need to distribute updates to their applications so that they can catch and remove them. Data Validation Policies and Procedures Data validation is very important to ensure that only accurate information is stored. The existence of invalid data can cause major problems when businesses attempt to use data for knowledge based decisions and for performance reporting. Data Scrubbing Policies and Procedures Data scrubbing is valuable to companies in one of two ways. The first can be used to clean data prior to being analyzed for report generation. The second is that it allows companies to remove things like personally Identifiable information from its data prior to transmit it between multiple environments or if the information is sent to an external location. An example of this can be seen with medical records in regards to HIPPA laws that prohibit the storage of specific personal and medical information. Additionally, I have professionally run in to a scenario where the Canadian government does not allow any Canadian’s personal information to be stored on a server not located in Canada. Encryption Practices The use of encryption is very valuable when a company needs to any personal information. This allows users with the appropriated access levels to view or confirm the existence or accuracy of data within a system by either decrypting the information or encrypting a piece of data and comparing it to the stored version.  Additionally, if for some unforeseen reason the data got in to the wrong hands then they would have to first decrypt the data before they could even be able to read it. Encryption just adds and additional layer of protection around data itself. Standard Normalization Practices The use of standard data normalization practices is very important when dealing with data because it can prevent allot of potential issues by eliminating the potential for unnecessary data duplication. Issues caused by data duplication include excess use of data storage, increased chance for invalidated data, and over use of data processing. Network and Database Security/Access Policies Every company has some form of network/data access policy even if they have none. These policies help secure data from being seen by inappropriate users along with preventing the data from being updated or deleted by users. In addition, without a good security policy there is a large potential for data to be corrupted by unassuming users or even stolen. Data Storage Policies Data storage polices are very important depending on how they are implemented especially when a company is trying to utilize them in conjunction with other policies like Data Backups. I have worked at companies where all network user folders are constantly backed up, and if a user wanted to ensure the existence of a piece of data in the form of a file then they had to store that file in their network folder. Conversely, I have also worked in places where when a user logs on or off of the network there entire user profile is backed up. Training Policies One of the biggest ways to prevent data loss and ensure that data will remain a company asset is through training. The practice of properly train employees on how to work with in systems that access data is crucial when trying to ensure a company’s data will remain an asset. Users need to be trained on how to manipulate a company’s data in order to perform their tasks to reduce the chances of invalidating data.

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• Partner Blog Series: PwC Perspectives - Looking at R2 for Customer Organizations

  - by Tanu Sood

  Welcome to the first of our partner blog series. November Mondays are all about PricewaterhouseCoopers' perespective on Identity and R2. In this series, we have identity management experts from PricewaterhouseCoopers (PwC) share their perspective on (and experiences with) the recent identity management release, Oracle Identity Management R2. The purpose of the series is to discuss real world identity use cases that helped shape the innovations in the recent R2 release and the implementation strategies that customers are employing today with expertise from PwC. Part 1: Looking at R2 for Customer Organizations In this inaugural post, we will discuss some of the new features of the R2 release of Oracle Identity Manager that some of our customer organizations are implementing today and the business rationale for those. Oracle's R2 Security portfolio represents a solid step forward for a platform that is already market-leading.  Prior to R2, Oracle was an industry titan in security with reliable products, expansive compatibility, and a large customer base.  Oracle has taken their identity platform to the next level in their latest version, R2.  The new features include a customizable UI, a request catalog, flexible security, and enhancements for its connectors, and more. Oracle customers will be impressed by the new Oracle Identity Manager (OIM) business-friendly UI.  Without question, Oracle has invested significant time in responding to customer feedback about making access requests and related activities easier for non-IT users.  The flexibility to add information to screens, hide fields that are not important to a particular customer, and adjust web themes to suit a company's preference make Oracle's Identity Manager stand out among its peers.  Customers can also expect to carry UI configurations forward with minimal migration effort to future versions of OIM.  Oracle's flexible UI will benefit many organizations looking for a customized feel with out-of-the-box configurations. Organizations looking to extend their services to end users will benefit significantly from new usability features like OIM’s ‘Catalog.’  Customers familiar with Oracle Identity Analytics' 'Glossary' feature will be able to relate to the concept.  It will enable Roles, Entitlements, Accounts, and Resources to be requested through the out-of-the-box UI.  This is an industry-changing feature as customers can make the process to request access easier than ever.  For additional ease of use, Oracle has introduced a shopping cart style request interface that further simplifies the experience for end users.  Common requests can be setup as profiles to save time.  All of this is combined with the approval workflow engine introduced in R1 that provides the flexibility customers need to meet their compliance requirements. Enhanced security was also on the list of features Oracle wanted to deliver to its customers.  The new end-user UI provides additional granular access controls.  Common Help Desk use cases can be implemented with ease by updating the application profiles.  Access can be rolled out so that administrators can only manage a certain department or organization.  Further, OIM can be more easily configured to select which fields can be read-only vs. updated.  Finally, this security model can be used to limit search results for roles and entitlements intended for a particular department.  Every customer has a different need for access and OIM now matches this need with a flexible security model. One of the important considerations when selecting an Identity Management platform is compatibility.  The number of supported platform connectors and how well it can integrate with non-supported platforms is a key consideration for selecting an identity suite.  Oracle has a long list of supported connectors.  When a customer has a requirement for a platform not on that list, Oracle has a solution too.  Oracle is introducing a simplified architecture called Identity Connector Framework (ICF), which holds the potential to simplify custom connectors.  Finally, Oracle has introduced a simplified process to profile new disconnected applications from the web browser.  This is a useful feature that enables administrators to profile applications quickly as well as empowering the application owner to fulfill requests from their web browser.  Support will still be available for connectors based on previous versions in R2. Oracle Identity Manager's new R2 version has delivered many new features customers have been asking for.  Oracle has matured their platform with R2, making it a truly distinctive platform among its peers. In our next post, expect a deep dive into use cases for a customer considering R2 as their new Enterprise identity solution. In the meantime, we look forward to hearing from you about the specific challenges you are facing and your experience in solving those. Meet the Writers Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years. Praveen Krishna is a Manager in the Advisory  Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving.

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• HTG Explains: Should You Buy Extended Warranties?

  - by Chris Hoffman

  Buy something at an electronics store and you’ll be confronted by a pushy salesperson who insists you need an extended warranty. You’ll also see extended warranties pushed hard when shopping online. But are they worth it? There’s a reason stores push extended warranties so hard. They’re almost always pure profit for the store involved. An electronics store may live on razor-thin product margins and make big profits on extended warranties and overpriced HDMI cables. You’re Already Getting Multiple Warranties First, back up. The product you’re buying already includes a warranty. In fact, you’re probably getting several different types of warranties. Store Return and Exchange: Most electronics stores allow you to return a malfunctioning product within the first 15 or 30 days and they’ll provide you with a new one. The exact period of time will vary from store to store. If you walk out of the store with a defective product and have to swap it for a new one within the first few weeks, this should be easy. Manufacturer Warranty: A device’s manufacturer — whether the device is a laptop, a television, or a graphics card — offers their own warranty period. The manufacturer warranty covers you after the store refuses to take the product back and exchange it. The length of this warranty depends on the type of product. For example, a cheap laptop may only offer a one-year manufacturer warranty, while a more expensive laptop may offer a two-year warranty. Credit Card Warranty Extension: Many credit cards offer free extended warranties on products you buy with that credit card. Credit card companies will often give you an additional year of warranty. For example, if you buy a laptop with a two year warranty and it fails in the third year, you could then contact your credit card company and they’d cover the cost of fixing or replacing it. Check your credit card’s benefits and fine print for more information. Why Extended Warranties Are Bad You’re already getting a fairly long warranty period, especially if you have a credit card that offers you a free extended warranty — these are fairly common. If the product you get is a “lemon” and has a manufacturing error, it will likely fail pretty soon — well within your warranty period. The extended warranty matters after all your other warranties are exhausted. In the case of a laptop with a two-year warranty that you purchase with a credit card giving you a one-year warranty extension, your extended warranty will kick in three years after you purchase the laptop. In that many years, your current laptop will likely feel pretty old and laptops that are as good — or better — will likely be pretty cheap. If it’s a television, better television displays will be available at a lower price point. You’ll either want to upgrade to a newer model or you’ll be able to buy a new, just-as-good product for very cheap. You’ll only have to pay out-of-pocket if your device fails after the normal warranty period — in over two or three years for typical laptops purchased with a decent credit card. Save the money you would have spent on the warranty and put it towards a future upgrade. How Much Do Extended Warranties Cost? Let’s look at an example from a typical pushy retail outlet, Best Buy. We went to Best Buy’s website and found a pretty standard $600 Samsung laptop. This laptop comes with a one-year warranty period. If purchased with a fairly common credit card, you can easily get a two-year warranty period on this laptop without spending an additional penny. (Yes, such credit cards are available with no yearly fees.) During the check-out process, Best Buy tries to sell you a Geek Squad “Accidental Protection Plan.” To get an additional year of Best Buy’s extended warranty, you’d have to pay $324.98 for a “3-Year Accidental Protection Plan”. You’d basically be paying more than half the price of your laptop for an additional year of warranty — remember, the standard warranties would cover you anyway for the first two years. If this laptop did break sometime between two and three years from now, we wouldn’t be surprised if you could purchase a comparable laptop for about $325 anyway. And, if you don’t need to replace it, you’ve saved that money. Best Buy would object that this isn’t a standard extended warranty. It’s a supercharged warranty plan that will also provide coverage if you spill something on your laptop or drop it and break it. You just have to ask yourself a question. What are the odds that you’ll drop your laptop or spill something on it? They’re probably pretty low if you’re a typical human being. Is it worth spending more than half the price of the laptop just in case you’ll make an uncommon mistake? Probably not. There may be occasional exceptions to this — some Apple users swear by Apple’s AppleCare, for example — but you should generally avoid buying these things. There’s a reason stores are so pushy about extended warranties, and it’s not because they want to help protect you. It’s because they’re making lots of profit from these plans, and they’re making so much profit because they’re not a good deal for customers. Image Credit: Philip Taylor on Flickr     

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• Introduction to Human Workflow 11g

  - by agiovannetti

  Human Workflow is a component of SOA Suite just like BPEL, Mediator, Business Rules, etc. The Human Workflow component allows you to incorporate human intervention in a business process. You can use Human Workflow to create a business process that requires a manager to approve purchase orders greater than $10,000; or a business process that handles article reviews in which a group of reviewers need to vote/approve an article before it gets published. Human Workflow can handle the task assignment and routing as well as the generation of notifications to the participants. There are three common patterns or usages of Human Workflow: 1) Approval Scenarios: manage documents and other transactional data through approval chains . For example: approve expense report, vacation approval, hiring approval, etc. 2) Reviews by multiple users or groups: group collaboration and review of documents or proposals. For example, processing a sales quote which is subject to review by multiple people. 3) Case Management: workflows around work management or case management. For example, processing a service request. This could be routed to various people who all need to modify the task. It may also incorporate ad hoc routing which is unknown at design time. SOA 11g Human Workflow includes the following features: Assignment and routing of tasks to the correct users or groups. Deadlines, escalations, notifications, and other features required for ensuring the timely performance of a task. Presentation of tasks to end users through a variety of mechanisms, including a Worklist application. Organization, filtering, prioritization and other features required for end users to productively perform their tasks. Reports, reassignments, load balancing and other features required by supervisors and business owners to manage the performance of tasks. Human Workflow Architecture The Human Workflow component is divided into 3 modules: the service interface, the task definition and the client interface module. The Service Interface handles the interaction with BPEL and other components. The Client Interface handles the presentation of task data through clients like the Worklist application, portals and notification channels. The task definition module is in charge of managing the lifecycle of a task. Who should get the task assigned? What should happen next with the task? When must the task be completed? Should the task be escalated?, etc Stages and Participants When you create a Human Task you need to specify how the task is assigned and routed. The first step is to define the stages and participants. A stage is just a logical group. A participant can be a user, a group of users or an application role. The participants indicate the type of assignment and routing that will be performed. Stages can be sequential or in parallel. You can combine them to create any usage you require. See diagram below: Assignment and Routing There are different ways a task can be assigned and routed: Single Approver: task is assigned to a single user, group or role. For example, a vacation request is assigned to a manager. If the manager approves or rejects the request, the employee is notified with the decision. If the task is assigned to a group then once one of managers acts on it, the task is completed. Parallel : task is assigned to a set of people that must work in parallel. This is commonly used for voting. For example, a task gets approved once 50% of the participants approve it. You can also set it up to be a unanimous vote. Serial : participants must work in sequence. The most common scenario for this is management chain escalation. FYI (For Your Information) : task is assigned to participants who can view it, add comments and attachments, but can not modify or complete the task. Task Actions The following is the list of actions that can be performed on a task: Claim : if a task is assigned to a group or multiple users, then the task must be claimed first to be able to act on it. Escalate : if the participant is not able to complete a task, he/she can escalate it. The task is reassigned to his/her manager (up one level in a hierarchy). Pushback : the task is sent back to the previous assignee. Reassign :if the participant is a manager, he/she can delegate a task to his/her reports. Release : if a task is assigned to a group or multiple users, it can be released if the user who claimed the task cannot complete the task. Any of the other assignees can claim and complete the task. Request Information and Submit Information : use when the participant needs to supply more information or to request more information from the task creator or any of the previous assignees. Suspend and Resume :if a task is not relevant, it can be suspended. A suspension is indefinite. It does not expire until Resume is used to resume working on the task. Withdraw : if the creator of a task does not want to continue with it, for example, he wants to cancel a vacation request, he can withdraw the task. The business process determines what happens next. Renew : if a task is about to expire, the participant can renew it. The task expiration date is extended one week. Notifications Human Workflow provides a mechanism for sending notifications to participants to alert them of changes on a task. Notifications can be sent via email, telephone voice message, instant messaging (IM) or short message service (SMS). Notifications can be sent when the task status changes to any of the following: Assigned/renewed/delegated/reassigned/escalated Completed Error Expired Request Info Resume Suspended Added/Updated comments and/or attachments Updated Outcome Withdraw Other Actions (e.g. acquiring a task) Here is an example of an email notification: Worklist Application Oracle BPM Worklist application is the default user interface included in SOA Suite. It allows users to access and act on tasks that have been assigned to them. For example, from the Worklist application, a loan agent can review loan applications or a manager can approve employee vacation requests. Through the Worklist Application users can: Perform authorized actions on tasks, acquire and check out shared tasks, define personal to-do tasks and define subtasks. Filter tasks view based on various criteria. Work with standard work queues, such as high priority tasks, tasks due soon and so on. Work queues allow users to create a custom view to group a subset of tasks in the worklist, for example, high priority tasks, tasks due in 24 hours, expense approval tasks and more. Define custom work queues. Gain proxy access to part of another user's tasks. Define custom vacation rules and delegation rules. Enable group owners to define task dispatching rules for shared tasks. Collect a complete workflow history and audit trail. Use digital signatures for tasks. Run reports like Unattended tasks, Tasks productivity, etc. Here is a screenshoot of what the Worklist Application looks like. On the right hand side you can see the tasks that have been assigned to the user and the task's detail. References Introduction to SOA Suite 11g Human Workflow Webcast Note 1452937.2 Human Workflow Information Center Using the Human Workflow Service Component 11.1.1.6 Human Workflow Samples Human Workflow APIs Java Docs

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• Delight and Excite

  - by Applications User Experience

  Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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