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  • I've filed an ITP bug on bugs.debian.org - now how do I get the package into Ubuntu?

    - by George Edison
    I've written a development library that I would like to include in the Ubuntu archives. From what I understand, the best way to do this is to first get the package into Debian and then request a package sync. Here is the ITP bug: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=691467 Now my question is simply... what do I do now? Looking at this page, I see horrifying things like "419 days in preparation" and "last activity 404 days ago". I get the impression that getting a package into Debian is a slow process. Is there anything I can do to speed up the process? I've tried to do as much work as I can to smooth out the process - I've got a branch with Debian packaging (which gets by Lintian without any errors).

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  • Measuring Usability with Common Industry Format (CIF) Usability Tests

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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  • ORA-4030 Troubleshooting

    - by [email protected]
    QUICKLINK: Note 399497.1 FAQ ORA-4030 Note 1088087.1 : ORA-4030 Diagnostic Tools [Video]   Have you observed an ORA-0430 error reported in your alert log? ORA-4030 errors are raised when memory or resources are requested from the Operating System and the Operating System is unable to provide the memory or resources.   The arguments included with the ORA-4030 are often important to narrowing down the problem. For more specifics on the ORA-4030 error and scenarios that lead to this problem, see Note 399497.1 FAQ ORA-4030.   Looking for the best way to diagnose? There are several available diagnostic tools (error tracing, 11g Diagnosibility, OCM, Process Memory Guides, RDA, OSW, diagnostic scripts) that collectively can prove powerful for identifying the cause of the ORA-4030.    Error Tracing   The ORA-4030 error usually occurs on the client workstation and for this reason, a trace file and alert log entry may not have been generated on the server side.  It may be necessary to add additional tracing events to get initial diagnostics on the problem. To setup tracing to trap the ORA-4030, on the server use the following in SQLPlus: alter system set events '4030 trace name heapdump level 536870917;name errorstack level 3';Once the error reoccurs with the event set, you can turn off  tracing using the following command in SQLPlus:alter system set events '4030 trace name context off; name context off';NOTE:   See more diagnostics information to collect in Note 399497.1  11g DiagnosibilityStarting with Oracle Database 11g Release 1, the Diagnosability infrastructure was introduced which places traces and core files into a location controlled by the DIAGNOSTIC_DEST initialization parameter when an incident, such as an ORA-4030 occurs.  For earlier versions, the trace file will be written to either USER_DUMP_DEST (if the error was caught in a user process) or BACKGROUND_DUMP_DEST (if the error was caught in a background process like PMON or SMON). The trace file may contain vital information about what led to the error condition.    Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Informationto Support[Video]  Oracle Configuration Manager (OCM) Oracle Configuration Manager (OCM) works with My Oracle Support to enable proactive support capability that helps you organize, collect and manage your Oracle configurations. Oracle Configuration Manager Quick Start Guide Note 548815.1: My Oracle Support Configuration Management FAQ Note 250434.1: BULLETIN: Learn More About My Oracle Support Configuration Manager    General Process Memory Guides   An ORA-4030 indicates a limit has been reached with respect to the Oracle process private memory allocation.    Each Operating System will handle memory allocations with Oracle slightly differently. Solaris     Note 163763.1Linux       Note 341782.1IBM AIX   Notes 166491.1 and 123754.1HP           Note 166490.1Windows Note 225349.1, Note 373602.1, Note 231159.1, Note 269495.1, Note 762031.1Generic    Note 169706.1   RDAThe RDA report will show more detailed information about the database and Server Configuration. Note 414966.1 RDA Documentation Index Download RDA -- refer to Note 314422.1 Remote Diagnostic Agent (RDA) 4 - Getting Started OS Watcher (OSW)This tool is designed to gather Operating System side statistics to compare with the findings from the database.  This is a key tool in cases where memory usage is higher than expected on the server while not experiencing ORA-4030 errors currently. Reference more details on setup and usage in Note 301137.1 OS Watcher User Guide Diagnostic Scripts   Refer to Note 1088087.1 : ORA-4030 Diagnostic Tools [Video] Common Causes/Solutions The ORA-4030 can occur for a variety of reasons.  Some common causes are:   * OS Memory limit reached such as physical memory and/or swap/virtual paging.   For instance, IBM AIX can experience ORA-4030 issues related to swap scenarios.  See Note 740603.1 10.2.0.4 not using large pages on AIX for more on that problem. Also reference Note 188149.1 for pointers on 10g and stack size issues.* OS limits reached (kernel or user shell limits) that limit overall, user level or process level memory * OS limit on PGA memory size due to SGA attach address           Reference: Note 1028623.6 SOLARIS How to Relocate the SGA* Oracle internal limit on functionality like PL/SQL varrays or bulk collections. ORA-4030 errors will include arguments like "pl/sql vc2" "pmucalm coll" "pmuccst: adt/re".  See Coding Pointers for pointers on application design to get around these issues* Application design causing limits to be reached* Bug - space leaks, heap leaks   ***For reference to the content in this blog, refer to Note.1088267.1 Master Note for Diagnosing ORA-4030

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  • Low coupling processing big quantities of data

    - by vitalik
    Usually I achieve low coupling by creating classes that exchange lists, sets, and maps between them. Now I am developing a batch application and I can't put all the data inside a data structure because there isn't enough memory. I have to read and process one chunk of data and then going to the next one. So having low coupling is much more difficult because I have to check somewhere if there is still data to read, etc. What I am using now is: Source - Process - Persist The classes that process have to ask to the Source classes if there are more rows to read. What are the best practices and or useful patterns in such situations? I hope I am explaining myself, if not tell me.

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  • Pair programming business logic with a non-IT person

    - by user1598390
    Have you have any experience in which a non-IT person works with a programmer during the coding process? It's like pair programming, but one person is a non-IT person that knows a lot about the business, maybe a process engineer with math background who knows how things are calculated and can understand non-idiomatic, procedural code. I've found that some procedural, domain-specific languages like PL/SQL are quite understandable by non-IT engineers. These person end up being co-authors of the code and guarantee the correctness of formulas, factors etc. I've found this kind of pair programming quite productive, this kind of engineer user feel they are also "owners" and "authors" of the code and help minimize misunderstanding in the communication process. They even help design the test cases. Is this practice common ? Does it have a name ? Have you had similar experiences ?

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  • Differences between software testing processes and techniques?

    - by Aptos
    I get confused between these terms. For examples, should Unit testing be listed as a software testing process or technique? I think unit testing is a software testing technique. And how about Test driven development? Can you give me some examples for software testing processes and techniques? In my opinion, software testing process is a part of the software development life cycle. For example, if we use V-Model, the software testing process will be System test, Acceptance test, Integration Test... Thank you.

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  • Root filesystem check fails after power failure during installation

    - by Oo Nwoye
    During the "install" phase of the upgrade there was a power failure. After when starting up again the following errors are reported: init: udevtrigger main process (420) terminated with status 1 init: udevtrigger post-stop process (428) terminated with status 1 init: udevmonitor main process (419) killed by TERM signal The disk drive for / is not ready yet or not present Continue to wait; or press S to skip mounting or M for manual recovery Pressing M gives me the following message: Root filesystem check failed. A maintenance shell will now be started. CONTROL-D will terminate this shell and reboot the system.

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  • Adventures in Windows 8: Understanding and debugging design time data in Expression Blend

    - by Laurent Bugnion
    One of my favorite features in Expression Blend is the ability to attach a Visual Studio debugger to Blend. First let’s start by answering the question: why exactly do you want to do that? Note: If you are familiar with the creation and usage of design time data, feel free to scroll down to the paragraph titled “When design time data fails”. Creating design time data for your app When a designer works on an app, he needs to see something to design. For “static” UI such as buttons, backgrounds, etc, the user interface elements are going to show up in Blend just fine. If however the data is fetched dynamically from a service (web, database, etc) or created dynamically, most probably Blend is going to show just an empty element. The classical way to design at that stage is to run the application, navigate to the screen that is under construction (which can involve delays, need to log in, etc…), to measure what is on the screen (colors, margins, width and height, etc) using various tools, going back to Blend, editing the properties of the elements, running again, etc. Obviously this is not ideal. The solution is to create design time data. For more information about the creation of design time data by mocking services, you can refer to two talks of mine “Deep dive MVVM” and “MVVM Applied From Silverlight to Windows Phone to Windows 8”. The source code for these talks is here and here. Design time data in MVVM Light One of the main reasons why I developed MVVM Light is to facilitate the creation of design time data. To illustrate this, let’s create a new MVVM Light application in Visual Studio. Install MVVM Light from here: http://mvvmlight.codeplex.com (use the MSI in the Download section). After installing, make sure to read the Readme that opens up in your favorite browser, you will need one more step to install the Project Templates. Start Visual Studio 2012. Create a new MvvmLight (Win8) app. Run the application. You will see a string showing “Welcome to MVVM Light”. In the Solution explorer, right click on MainPage.xaml and select Open in Blend. Now you should see “Welcome to MVVM Light [Design]” What happens here is that Expression Blend runs different code at design time than the application runs at runtime. To do this, we use design-time detection (as explained in a previous article) and use that information to initialize a different data service at design time. To understand this better, open the ViewModelLocator.cs file in the ViewModel folder and see how the DesignDataService is used at design time, while the DataService is used at runtime. In a real-life applicationm, DataService would be used to connect to a web service, for instance. When design time data fails Sometimes however, the creation of design time data fails. It can be very difficult to understand exactly what is happening. Expression Blend is not giving a lot of information about what happened. Thankfully, we can use a trick: Attaching a debugger to Expression Blend and debug the design time code. In WPF and Silverlight (including Windows Phone 7), you could simply attach the debugger to Blend.exe (using the “Managed (v4.5, v4.0) code” option even for Silverlight!!) In Windows 8 however, things are just a bit different. This is because the designer that renders the actual representation of the Windows 8 app runs in its own process. Let’s illustrate that: Open the file DesignDataService in the Design folder. Modify the GetData method to look like this: public void GetData(Action<DataItem, Exception> callback) { throw new Exception(); // Use this to create design time data var item = new DataItem("Welcome to MVVM Light [design]"); callback(item, null); } Go to Blend and build the application. The build succeeds, but now the page is empty. The creation of the design time data failed, but we don’t get a warning message. We need to investigate what’s wrong. Close MainPage.xaml Go to Visual Studio and select the menu Debug, Attach to Process. Update: Make sure that you select “Managed (v4.5, v4.0) code” in the “Attach to” field. Find the process named XDesProc.exe. You should have at least two, one for the Visual Studio 2012 designer surface, and one for Expression Blend. Unfortunately in this screen it is not obvious which is which. Let’s find out in the Task Manager. Press Ctrl-Alt-Del and select Task Manager Go to the Details tab and sort the processes by name. Find the one that says “Blend for Microsoft Visual Studio 2012 XAML UI Designer” and write down the process ID. Go back to the Attach to Process dialog in Visual Studio. sort the processes by ID and attach the debugger to the correct instance of XDesProc.exe. Open the MainViewModel (in the ViewModel folder) Place a breakpoint on the first line of the MainViewModel constructor. Go to Blend and open the MainPage.xaml again. At this point, the debugger breaks in Visual Studio and you can execute your code step by step. Simply step inside the dataservice call, and find the exception that you had placed there. Visual Studio gives you additional information which helps you to solve the issue. More info and Conclusion I want to thank the amazing people on the Expression Blend team for being very fast in guiding me in that matter and encouraging me to blog about it. More information about the XDesProc.exe process can be found here. I had to work on a Windows 8 app for a few days without design time data because of an Exception thrown somewhere in the code, and it was really painful. With the debugger, finding the issue was a simple matter of stepping into the code until it threw the exception.   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • System went to sleep while running do-release-upgrade

    - by Sebi
    I am trying to upgrade from Ubuntu 12.04 to 14.04 on a laptop. I have run sudo do-release-upgrade During the upgrade process the laptop went into sleep/locked screen mode. I have rebooted and noticed that dependencies are broken. Running: lsb_release -a shows that the version has been upgraded to 14.04. However, the upgrade process did not finish(there was no output, I had to restart the workstation as the screen was blinking continuously). Now, following this question I have run sudo apt-get -u dist-upgrade and am now waiting for the process to finish.

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  • Getting Current Native Thread

    - by Ricardo Peres
    The native OS threads running in the current process are exposed through the Threads property of the Process class. Please note that this is not the same as a managed thread, these are the actual native threads running on the operating system. In order to get a pointer to the current executing thread, we must use P/Invoke. Here's how we do it: [DllImport("kernel32.dll")] public static extern UInt32 GetCurrentThreadId(); UInt32 id = GetCurrentThreadId(); ProcessThread thread = Process.GetCurrentProcess().Threads.Cast().Where(t = t.Id == id).Single(); SyntaxHighlighter.config.clipboardSwf = 'http://alexgorbatchev.com/pub/sh/2.0.320/scripts/clipboard.swf'; SyntaxHighlighter.brushes.CSharp.aliases = ['c#', 'c-sharp', 'csharp']; SyntaxHighlighter.all();

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  • Error occurred in deployment step 'Activate Features': The field with Id {GUID} defined in feature {GUID} was found in the current site collection or in a subsite.

    - by Jayant Sharma
    Hi all, In SharePoint 2010, This is rare error, I got when I deploy and activate Feature using VS2010. Deployment works file  but in activation process it get stuct and throws error. Error occurred in deployment step 'Activate Features': The field with Id {GUID} defined in feature {GUID} was found in the current site collection or in a subsite. When I googled I found very good solution  from Sandeep Snahta Blog. http://snahta.blogspot.hk/2011/10/error-in-activate-features-from-visual.html As suggested in this blog, there is two option to overcome this error; Close VS2010 and restart again. Or Kill VSSHost4 Process either through Task Manager or Via Power Shell Command    stop-process -processname vssphost4 -force   Jayant Sharma

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  • AWR Performance Report and Read by Other Session Waits

    - by user702295
    For the questions regarding "read by other session" and its relation to "db file sequential/scattered read", the logic is like this: When a "db file sequential/scattered read" is done, the blocks are either already in the cache or on the disk.  Since any operation on blocks is done in the cache and since and the issue is "read by other session" I will relate to the case the blocks are on the disk. Process A is reading the needed block from the disk to the cache.  During that time, if process B (and C and others) need the same block, it will wait on "read by other session".  A and B can be threads of the same process running in parallel or unrelated processes.  For example two processes doing full table scan on mdp_matrix etc. Solutions for that can be lowering the number of processes competing on the same blocks, increasing PCTFREE.  If it is a full table scan, maybe an index is missing that can result in less blocks being read from the cache and so on.

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  • Hiring Developers - Any tips on being more efficient?

    - by DotnetDude
    I represent a software company that is in process of building a large software development team. We are picky in who we hire and have really good retention rate (most of the devs have been here for an average of 5-6 years). We've been spending a lot of developers' and HR time and have a low applications to hire ratio. Here's the process we use: HR Interview on phone - Involves asking basic behaviorial and tech questions Online test - Involves a 30 minute technical test Technical Phone interview - A 60 minute interview by a developer Onsite Interview - A 60-90 minute interview by several senior developers Although this process has been working, we've been spending way too much time on interviews. Any thoughts on how this can be done differently? Our goal is to automate any tasks if possible still retaining the quality of talent.

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  • The practical cost of swapping effects

    - by sebf
    I use XNA for my projects and on those forums I sometimes see references to the fact that swapping an effect for a mesh has a relatively high cost, which surprises me as I thought to swap an effect was simply a case of copying the replacement shader program to the GPU along with appropriate parameters. I wondered if someone could explain exactly what is costly about this process? And put, if possible, 'relatively' into context? For example say I wanted to use a short shader to help with picking, I would: Change the effect on every object, calculting a unique color to identify it and providing it to the shader. Draw all the objects to a render target in memory. Get the color from the target and use it to look up the selected object. What portion of the total time taken to complete that process would be spent swapping the shaders? My instincts would say that rendering the scene again, no matter how simple the shader, would be an order of magnitude slower than any other part of the process so why all the concern over effects?

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  • What's a good tool for Scrum Project Management in game development? [closed]

    - by BleakCabalist
    I'm looking for an efficient, easy-to-learn tool for Scrum project management not for proffesional use but to use it in my thesis concerning the use of Scrum in game development. Basically I want to visualize a production process of a hypothetical game. Some fragments of the production process should be really detailed to make my point, so basically user stories, tasks, burndown charts etc. are a must. I'm using Scrum, Kanban and some Lean practices for eliminating waste. I also want to use Extreme Programming practices in this production process including TDD and Continuous Integration. I have zero experience in proffesional project management so I need something that's fairly simple to use for a newb like me. Anyone can recommend a tool like that? For now I was thinking about TargetProcess and ScrumWorks. Thanks.

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  • PASS 2014 Nomination Campaign.

    - by Testas
    After discussion with a number of friends, I decided to apply for the PASS Nomination Committee for the 2014 elections. The line-up for this year is very strong, and there are fine candidates that all would do a fine job on the committee. You can see the other candidates here. My own application for the Nomination Committee can be found here. This provides an explanation as to the reasons for my application. It is also where you can find the application itself. It would be an honour to be involved in the process of helping select the candidates that will be part of the PASS Board of Director elections later in the year. There are discussions taking place about the Nom Comm process at the following link.  Alternatively you can catch me on twitter at @ctesta_oneill I wish all candidates the best in the process, the community has a very difficult choice! Thanks Chris

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  • Very heavy .PDF file. How to handle it?

    - by Luigi
    I should print this file on paper, but it is heavy (2,3 MB) and the printing process is very slow. But this is not the whole problem. I should first create another .pdf file (grayscale) with four pages on each sheet. When I try to print this file as a .pdf file, the process of creation of the new file is even slower than the printing process, and the output file is much heavier than the original (hundreds of megabytes). How can I shrink the pdf file? Is there a way to create a printer friendly .pdf version of the file? Before you ask, I can't simply print it on pages. I must create this .pdf file with four pages on each sheet.

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  • The practical cost of swapping effects

    - by sebf
    Hello, I use XNA for my projects and on those forums I sometimes see references to the fact that swapping an effect for a mesh has a relatively high cost, which surprises me as I thought to swap an effect was simply a case of copying the replacement shader program to the GPU along with appropriate parameters. I wondered if someone could explain exactly what is costly about this process? And put, if possible, 'relatively' into context? For example say I wanted to use a short shader to help with picking, I would: Change the effect on every object, calculting a unique color to identify it and providing it to the shader. Draw all the objects to a render target in memory. Get the color from the target and use it to look up the selected object. What portion of the total time taken to complete that process would be spent swapping the shaders? My instincts would say that rendering the scene again, no matter how simple the shader, would be an order of magnitude slower than any other part of the process so why all the concern over effects?

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  • C# output of running command prompt

    - by Kaushal Singh
    In this following code whenever I send any command like dir or anything this function get stuck in while loop... I want the output of the command prompt each time I send it command to execute without closing the process after the execution of command. public void shell(String cmd) { ProcessStartInfo PSI = new ProcessStartInfo(); PSI.FileName = "c:\\windows\\system32\\cmd.exe"; PSI.RedirectStandardInput = true; PSI.RedirectStandardOutput = true; PSI.RedirectStandardError = true; PSI.UseShellExecute = false; Process p = Process.Start(PSI); StreamWriter CSW = p.StandardInput; StreamReader CSR = p.StandardOutput; CSW.WriteLine(cmd); CSW.Flush(); while(!(CSR.EndOfStream)) { Console.WriteLine(CSR.ReadLine()); } CSR.Close(); }

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  • 12.04 Install Freeze, Blank Cursor Page

    - by smmilke
    I have been trying to install Ubuntu 12.04 via a live CD and most recently with the windows installer I found on line. The windows installer seemed to be working; I selected the partitioned portion of the drive on which to install Ubuntu and started the install process. The process freezes on a page with a flashing cursor and nothing else displayed. I have read about similar problems but have not been able to implement any of the solutions people have discussed. Any ideas on what might be hanging up the process, or how to get a better idea of what is causing the problem would be helpful. If anyone has had this problem and has a solution it would be GREATLY appreciated!

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  • Content in Context: The right medicine for your business applications

    - by Lance Shaw
    For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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  • When designing a job queue, what should determine the scope of a job?

    - by Stuart Pegg
    We've got a job queue system that'll cheerfully process any kind of job given to it. We intend to use it to process jobs that each contain 2 tasks: Job (Pass information from one server to another) Fetch task (get the data, slowly) Send task (send the data, comparatively quickly) The difficulty we're having is that we don't know whether to break the tasks into separate jobs, or process the job in one go. Are there any best practices or useful references on this subject? Is there some obvious benefit to a method that we're missing? So far we can see these benefits for each method: Split Job lease length reflects job length: Rather than total of two Finer granularity on recovery: If we lose outgoing connectivity we can tell them all to retry The starting state of the second task is saved to job history: Helps with debugging (although similar logging could be added in single task method) Single Single job to be scheduled: Less processing overhead Data not stale on recovery: If the outgoing downtime is quite long, the pending Send jobs could be outdated

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  • Upgrade to 12.04, nothing in dash, no date&time

    - by Nicolas
    I've upgraded from ubuntu netbook remix something to 12.04 lts, and I've got two issues. (Got an Asus eeePc 32bits, Intel 945GME x86/MMX/SSE2 and Intel Atom CPU N270 @ 1.6Ghz x2) Nothing in the dash. Only the "home" tab, other tabs are missing. No search result whatsoever. Missing elements in the system panel, privacy and date&time. No date&time on the right corner either. I've tried to reset unity with the terminal but the process was a whole mess full of errors. It did show date&time in the system panel (not on the top-right corner) while the process was going on in the terminal. But then it was such a mess (no more icons on the right corner amongst other things), and the process wouldn't complete: so I had to reboot the computer and get unity as before, still no date&time and privacy. Thanks for any help. nic

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  • New! EBS CRM Service Request Templating Online

    - by Oracle_EBS
    In an effort to improve the user experience changes have been made to Service Request (SR) creation process using My Oracle Support (MOS). This change is now online for several high-use CRM products. We aimed to streamline the process by reducing the number of questions, making subsequent questions conditional on previous responses, reducing lists of problem categories, and recommending key documents/evidence which should be supplied to help the Support engineer progress the issue. The process is now divided into three steps: Problem - prompts for a summary of the issue, and what steps have to be performed to re-produce the issue More Information - users will see the biggest change, as they select the ‘Problem Type’, which then presents a series of suggested attachments to upload Severity/Contact - section records who to contact, by what means, and the degree of urgency for the issue. The products included are: · Incentive Compensation · Trade Management · Site Hub · Incentive Compensation Analytics for Oracle Data Integrator · TeleService · Install Base · Quoting · Sales · Field Service · Service Contracts

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  • What failure can kill a long running IRC client? [closed]

    - by Xeoncross
    I have an IRC bot that I built in PHP using sockets that attempts to run forever and (if disconnected) reconnects again. I have it listening to several channels. Apparently it's fairly resilient, because it can run for several days before the process ends and CRON has to start it up again. However, based on the fact the process ends I'm assuming there are other conditions I'm not accounting for that are causing problems. I have nothing in my error logs giving me a hint. In addition, sometimes the process will continue running - but I notice it's no longer present in any of the channels on the IRC server which makes me think it violated some part of the protocol. I have logic setup to handle: reply to PING's correctly reconnect on disconnect (and reconnect to channels) respond to private messages (so someone doesn't ban it) prevent memory leaks What other failure could be killing my long-running IRC client?

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