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• Internet (Flash) video without a PC

  - by Rob Allen

  I am looking to retire my HTPC. So much of what we do with it can be done with one of our video game consoles or an AppleTV that is seems like a waste of space, power and time to maintain. The trouble is that my wife does streaming yoga classes served up via specific websites. I am assuming they are Flash based and so far I have been unable to find Apps for these content providers. My question is, is there a GOOD way to handle flash-based or even HTML5/h.264 web content with one of the other Internet enabled devices in our stack? So far we have: Nintendo Wii Playstation 3 XBox 360 And we're looking to purchase a current generation AppleTV. update The sites are YogisAnonymmous.com and YogaJournal.com, both are confirmed as Flash.

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• Exception while bamboo is checking for changes in svn

  - by tangens

  While configuring a new test plan in Atlassian bamboo, I get the following exception in the log: Recording error: Unable to detect changes : <projectname> Caused by: org.tmatesoft.svn.core.SVNException: svn: Unrecognized SSL message, plaintext connection? svn: OPTIONS request failed on <repo-path> I tried to access the svn repository by hand and it worked (URL looks like this: https://myrepo.org/path/to/repo). The svn sits behind an apache http server. Both the bamboo server and the svn server are running Debian 4.0. Has anybody seen this error before and can give me a hint how to fix it?

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• Inverted question mark only on Microsoft Office applications

  - by inerte

  My dad has a notebook and the key which has the "/?°" symbols acts like ctrl. Known factory problem. Anyway, his keyboard also has a "?" marked under the "w" key. Pressing "ctrl + alt + w" will display the "?" character (question, interrogation mark). Except on Office applications, like Word and Outlook, which will output "¿". I've searched Word and Outlook menus looking for a parameter that could be, somehow, remapping the notebooks keyboards, applying different regional configurations, language, or encodings. Since it only happens on Office apps, I believe the solution is within its options, but I was unable to find it where. Pressing "ctrl + alt gr + w" will display ? correctly, but I am stumped by this problem. I could remap the keys and make "/?° behave correctly, but my curiosity now is eating me alive. Why only on Office! Thanks,

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• Can't connect to exchange thru my smart phone

  - by Hoorayo

  We just moved Exchange server from our company to Local data center. Everything is working except mobile access. There is no problem with receiving and sending email from outlook of my laptop, but I can’t connect to exchange server from my smart phone to receive email. While I am setting up exchange account for my phone(Google) , it recognizes when I put wrong password. But it says “Unable to open connection to server” with right password and ID. Is there any option for IP address for this service when I move my server to different location? Please, help me out for any clue.

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• How can we achive a 403 Permissions Denied for a subdomain?

  - by marikamitsos

  We have a multisite installed in the root directory (multisite.com) and also a wordpress single installation on a subdomain (help.multisite.com) In the root .htaccess we placed: #START Security: Disallow access to folders Options All -Indexes # END Security On the main site (as expected we get) "403 Permission Denied. You do not have permission for this request /wp-content/blogs.dir/83/" Nice. :) BUT. We just noticed that when trying to access the subdomains folders we get: Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request.... Additionally, a 500 Internal Server Error error... This is something we do NOT want. So the question is: How can we avoid the above result and make the message for the subdomains be "403 Permission Denied" (the same as for the main site and NOT "500 Internal Server Error" (as it is now)? We put what, where?

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• Can't install LibreOffice on Windows 7

  - by Eric Wilson

  I've just downloaded LibreOffice 4.1.3 (twice) on a newly refurbished Windows 7 Thinkpad. When I click the .msi to install, I get "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package" How do I obtain a usable copy of LibreOffice for Windows? I also tried 4.1.2 and 4.0.6 also, after 4.1.3 failed. 4.1.2 started fine, but encountered an error and failed to install. 4.0.6 fails in the same way as 4.1.3. I have used 7-zip to test the 4.1.3 msi, and it is unable to open it ...

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• Windows 7 EFI Partition Deleted

  - by Sam Clark

  I converted my Windows 7 GPT disk to dynamic, which resulted in it being unable to boot. So I used EaseUs Partition Master on my second Win 7 installation to convert the disk back to basic. Now, I have one partition, which is my C: drive, and I can't figure out how to recovery my EFI partition. I no longer see the "Windows" entry in my EFI boot menu. The Windows 7 repair on the install DVD doesn't see my installation. Please let me know how to restore the EFI partition.

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• Ubuntu dpkg error , after crash and filesystem error recovery

  - by Radian

  Ubuntu recently crashed , causing it's partition damaged ( which is EXT4) and Ubuntu was unable to boot , because it couldn't mount anything , only displays Busybox So I used the Live CD to run fsck on the partition, which fixed it , but deleted some nodes Now Ubuntu is working , but some files were missing , for example I lost the Panels configurations and Chromium's Extensions The Most Annoying problem , that there is some files corrupted , for example when I try to install any program, I got this (Reading database ... 95%dpkg: unrecoverable fatal error, aborting: files list file for package 'libservlet2.4-java' is missing final newline I tried these commands dpkg --configure -a apt-get -f install and from GUI , Synaptic Package Manager Fix Broken Packages So this file "libservlet2.4-java" Does anyone knows what it does ! and where it's location ? and how can I fix/get-correct-version-of it ? Also , is there any way I could tell Ubuntu to Check for ALL it's file , and if there is something corrupted it should recover it form the CD ?

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• Cannot upgrade to Lion using DVD

  - by James

  When I first setup my MBP on 10.6 I made a lot of newb mistakes, and was unable to get Ruby on Rails to install, amongst a lot of other things. Because of this, I decided to backup everything on to a Time Machine HDD and re-install Lion. I had a bunch of problems but managed to sort them out, requiring me to go back to 10.6 from the original disc that came with the MBP. Before I did anything however, I burnt the Lion installer that I got from the App Store to a DVD. Now though, when I try to run it, I get the following: Cannot download additional components. I've managed to download software updates, so I know it can connect to the Apple servers.

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• DNS error only in IE

  - by Le_Quack

  Our Intranet page has stopped working on some machines/some user accounts. The error I am getting points to a DNS issue but If I ping the site from the command line the it responds fine. The error I'm gettting on IE is Error: The web filter could not find the address for the requested site Why are you seeing this: The system is unable too determine the IP address of intranet.example.com I'm not quite sure why it mentions the web filter as there is a proxy exception for the intranet page and if I run a trace route it doesn't go via the web proxy (filtering system). Finally it isn't affecting everyone, just random users, also it doesn't affect the random users on all the client machines they use. I have one user where it happens on any client they log onto where most its just certian clients. It's even "fixed" itself for a few peoples. EDIT: hey Mikey thanks for the fast response. Proxies are correct and automatic configuration is off (both via GPO)

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• Skipping hardlinks when using TSM Backup

  - by Lars Haugseth

  We need to backup a filesystem with lots of hardlinks. Since there are several hardlinks for each "true" file, we would like to skip all the hardlinks when backing up the filesystem to avoid n exact copies of each file. The backup is done using Tivoli Storage Manager Backup, and we've been unable to get it to treat hardlinks as anything other than separate files to be backed up alongside each other. In case it's relevant for possible solutions, I'd like to note that it's possible to tell a hardlink from a proper file by the filename: foobarbaz-123.ext # file foobarbaz-123-1.ext # hardlink foobarbaz-123-2.ext # hardlink barbazfoo-456.ext # file barbazfoo-456-1.ext # hardlink barbazfoo-456-2.ext # hardlink barbazfoo-456-3.ext # hardlink That is, all hardlinks have two hyphens in the filename, where as proper files have just the one. The server is running Ubuntu Linux, and the files are situated on a gfs volume on our SAN.

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• Inserting a very long Excel table into Word

  - by Fred

  I have a very long excel (2003) s/sheet with in excess of 600 rows that I want to paste into an MS Word document (also 2003). However, I want to ensure that: 1) The header row appears automatically at the top of each page. 2) The s/sheet automatically formats to the correct page width (the one I have is slightly wider than my Word page). This can obviously be done manually by cutting and pasting each page seperately but this is very laborious and time consuming and I once saw somebody achieve this automatically (maybe with a macro) but have been unable to locate them, or the methodology. Can anyone please assist? Thanks in advance, Fred.

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• Regedit as Current User

  - by user1013264

  I'm trying to apply a registry fix for an Outlook/O365 issue on a user's account. The issue is that "regedit" is blocked by a domain GPO. I'm able to run "gpedit" using the local admin account. Question : When I run "regedit as the local admin, am I modifying the registry for the local admin user or the domain user who's actually logged onto the workstation? I'm trying to apply the following fix: http://support.microsoft.com/kb/2843677 Also, the path for the above mentioned registry should end in " \Preferences" which is what I'm unable to locate. I'm able to navigate up until \Outlook. Any suggestions would be appreciated. Thank you. Running Outlook 2010.

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• How do you enable syslogd to accept incoming connections on Snow Leopard from remote loggers?

  - by Emmel

  How do I get syslogd to accept incoming connections from remote hosts on Snow Leopard? I'd like to centralize logging such that various devices and systems send logs to Snow Leopard's syslogd, which normally hangs out on UDP 514. However, I'm unable to get them to successfully be accepted by good ole syslogd. I tcpdumped on the Snow Leopard box to verify that packets are being spouted to port 514 -- they are. I checked that syslogd is listening on 514 -- it's not. Googling around told me that, on older versions of OSX (don't you love the way things change so rapidly on OSX), one just had to add a flag to the syslogd daemon to allow remote; one did this in com.apple.syslogd.plist. However the syslogd daemon has no flags (at least in its man page) that suggests any remote anything. What's the solution to this? Secondary, less import but relevant question: What's 'newsyslog'? I see a plist file but it's not running (apparently). Thanks

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• How do I export HKEY_CURRENT_USER\Console\%SystemRoot%_system32_cmd.exe with regedit from cmd.exe?

  - by René Nyffenegger

  I am trying to export the registry key HKEY_CURRENT_USER\Console\%SystemRoot%_system32_cmd.exe but am unable to do so, probably because of the percent signs. I tried to escape the %-sign with a caret or another %-sign, but this didn't help me: regedit /e c:\temp\cmd.reg "HKEY_CURRENT_USER\Console\%%SystemRoot%%_system32_cmd.exe" and regedit /e c:\temp\cmd.reg "HKEY_CURRENT_USER\Console\^%SystemRoot^%_system32_cmd.exe" So, is there a way to do what I want. Edit as per ??????? ???????????'s comment: the key is the exact string, with the percent signs. So I don't want %SystemRoot% expanded, but passed to regedit as is.

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• All my files uploaded have unusable permissions

  - by cosmicbdog

  I've just moved to a new server and have come across some strange permissions issues. Every file I upload has permissions of 600, owned by the user account and is also in the same group. With this permission, the server is unable to make changes to these files. The folder I'm uploading to (via regular ftp) has permissions of 755. Why are any new files I upload here given this permission of 600? And how do I change it so that files added are given permissions so they can be modified by the webserver?

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• Ubuntu, No wireless networks found after correctly installed madwifi

  - by Peter

  Hi, I just installed madwifi on my MSI laptop with an Atheros AR5001 wifi card & Lucid. As far as I can see and according to System - Administration - Hardware drivers the install was successful and the card + driver is up and running. However, I don't see any wireless network (my windows PC can see about 5 wireless networks). I tried it with the network manager applet as well as with wicd. If I try to connect to "Hidden Wireless Network" via nm-applet, it will start to connect for a while but is unable too (although I supply it with the correct WEP settings & key) So, I'm unable to use my wireless network. What am i doing wrong? Some information about my system: iwconfig lo no wireless extensions. eth0 no wireless extensions. wifi0 no wireless extensions. ath0 IEEE 802.11g ESSID:"" Mode:Managed Frequency:2.437 GHz Access Point: Not-Associated Bit Rate:0 kb/s Tx-Power:17 dBm Sensitivity=1/1 Retry:off RTS thr:off Fragment thr:off Power Management:off Link Quality=0/70 Signal level=-96 dBm Noise level=-96 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:0 Missed beacon:0 pan0 no wireless extensions. ifconfig ath0 Link encap:Ethernet HWaddr 00:15:af:cf:e2:ca inet6 addr: fe80::215:afff:fecf:e2ca/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) eth0 Link encap:Ethernet HWaddr 00:21:85:4d:82:78 inet addr:192.168.2.101 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::221:85ff:fe4d:8278/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:3800 errors:0 dropped:0 overruns:0 frame:0 TX packets:2944 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:3940261 (3.9 MB) TX bytes:525218 (525.2 KB) Interrupt:27 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:12 errors:0 dropped:0 overruns:0 frame:0 TX packets:12 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:720 (720.0 B) TX bytes:720 (720.0 B) wifi0 Link encap:UNSPEC HWaddr 00-15-AF-CF-E2-CA-00-00-00-00-00-00-00-00-00-00 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:3497 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:280 RX bytes:0 (0.0 B) TX bytes:179947 (179.9 KB) Interrupt:16 lshw -C network *-network description: Wireless interface product: AR5001 Wireless Network Adapter vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:02:00.0 logical name: wifi0 version: 01 serial: 00:15:af:cf:e2:ca width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix bus_master cap_list logical ethernet physical wireless configuration: broadcast=yes driver=ath_pci latency=0 multicast=yes wireless=IEEE 802.11g resources: irq:16 memory:fd7f0000-fd7fffff *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:05:00.0 logical name: eth0 version: 01 serial: 00:21:85:4d:82:78 size: 100MB/s capacity: 1GB/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.2.101 latency=0 link=yes multicast=yes port=MII speed=100MB/s resources: irq:27 ioport:c800(size=256) memory:fe2ff000-fe2fffff memory:fe2c0000-fe2dffff(prefetchable) lspci 00:00.0 Host bridge: ATI Technologies Inc RS690 Host Bridge 00:01.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (Internal gfx) 00:04.0 PCI bridge: ATI Technologies Inc Device 7914 00:06.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 2) 00:07.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 3) 00:12.0 SATA controller: ATI Technologies Inc SB600 Non-Raid-5 SATA 00:13.0 USB Controller: ATI Technologies Inc SB600 USB (OHCI0) 00:13.1 USB Controller: ATI Technologies Inc SB600 USB (OHCI1) 00:13.2 USB Controller: ATI Technologies Inc SB600 USB (OHCI2) 00:13.3 USB Controller: ATI Technologies Inc SB600 USB (OHCI3) 00:13.4 USB Controller: ATI Technologies Inc SB600 USB (OHCI4) 00:13.5 USB Controller: ATI Technologies Inc SB600 USB Controller (EHCI) 00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 14) 00:14.1 IDE interface: ATI Technologies Inc SB600 IDE 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) 00:14.3 ISA bridge: ATI Technologies Inc SB600 PCI to LPC Bridge 00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge 00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration 00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map 00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller 00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control 01:05.0 VGA compatible controller: ATI Technologies Inc RS690M [Radeon X1200 Series] 01:05.2 Audio device: ATI Technologies Inc Radeon X1200 Series Audio Controller 02:00.0 Ethernet controller: Atheros Communications Inc. AR5001 Wireless Network Adapter (rev 01) 05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01) 06:04.0 CardBus bridge: O2 Micro, Inc. OZ711MP1/MS1 MemoryCardBus Controller (rev 21) 06:04.2 SD Host controller: O2 Micro, Inc. Integrated MMC/SD Controller (rev 01) 06:04.3 Bridge: O2 Micro, Inc. Integrated MS/xD Controller (rev 01) 06:04.4 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02) less /proc/modules | grep ath ath_rate_sample 11476 1 - Live 0xf812b000 ath_pci 193197 0 - Live 0xf85c3000 wlan 222892 5 wlan_wep,wlan_scan_sta,ath_rate_sample,ath_pci, Live 0xf8537000 ath_hal 398604 3 ath_rate_sample,ath_pci, Live 0xf8480000 I've been at this for hours now, also tried ndiswrapper and ath5k drivers with no luck, and really could use some help. Cheers.

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• How compatible are VMWare and VirtualBox?

  - by MikeKusold

  At my workplace, everyone uses VMware Player (and some people have licenses for Workstation). We frequently share VMs to save time on development setup. However, I would really like to take advantage of the Snapshot feature in VirtualBox since I am unable to acquire a license for Workstation. I have read that VirtualBox has no issues reading VMWare VMs (including VMs with snapshots). However, I'm worried about how compatible things are the other way. In VirtualBox, I open up a VM created in VMware and create multiple snapshots. Can the resulting files be opened in VMware?

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• smartctl or hddtemp for xvda [on hold]

  - by HST

  I'm trying to check the state of the drives on a remote server running Debian wheezy. I'm using a software RAID10 on top of, I guess, xen, since the entries in /dev are /dev/xvda and /dev/xvdb But it I try smartctl -a /dev/xvda I get /dev/xvda: Unable to detect device type Smartctl: please specify device type with the -d option. I've tried various device type guesses, none work Similar problem with hddtemp, which reports ERROR: /dev/xvda: can't determine bus type (or this bus type is unknown) I've searched the smartmontools documentation, but can't find any discussion of virtual disks. . . How do I get behind the virtualisation to something smart tools or hddtemp can work with?

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• Script to kill process at logoff doesn't execute until process is dead?

  - by robertc

  We have a program that, due to memory leaks in some of the screens, doesn't exit cleanly when the user quits. The problem is that this blocks the normal logoff procedure - you select logout and a few processes disappear but the user doesn't actually log off. Since I'm unable to fix the program, I thought I'd use a script run at logoff to kill the process. I've verified the script kills the process if I run it by double clicking and have added the script to Windows Settings - Scripts - Logoff on my machine in gpedit. Unfortunately it seems that the logoff scripts don't get run until all the processes have died, so it never runs. Is there a way to make the logoff scripts run at an earlier point in the process? Or is there a better approach to the issue?

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• Fatal error on "mode 120000" file during git -> svn migration

  - by Oliver

  Following instructions from the following website: http://code.google.com/p/support/wiki/ImportingFromGit I'm trying to migrate a git repository to svn, but during the "git rebase master tmp" step it fails with the following error after apply the first few patches: $ git rebase master tmp First, rewinding head to replay your work on top of it... Applying: Imported Applying: Cleaned up the readme file Applying: fix problem with versions fatal: unable to write file foobar mode 120000 Patch failed at 0003 fix problem with versions When you have resolved this problem run "git rebase --continue". If you would prefer to skip this patch, instead run "git rebase --skip". To restore the original branch and stop rebasing run "git rebase --abort". I understand that 120000 may refer to a symlink, but Subversion has supported symlinks for a long time now. Subversion installed is 1.6.5, Git is 1.6.3.3. Running on Ubuntu Linux. The system is not running out of disk space and this operation is taking place within my home directory so permissions should not be an issue.

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• Windows 2008 DHCP service fails - "...failed to see a directory server for authorization."

  - by ewwhite

  I have a small environment running Windows 2008 R2 where the DHCP service on the domain controller fails every two weeks. The most-visible error is Event ID 1059 and the Event Viewer message is: "The DHCP service failed to see a directory server for authorization." The setup features two domain controller and the usual services and roles (file, print, Exchange). Restarting the service fails for a variety of reasons. I've had the following messages at different times: "Not enough storage is available to complete this operation". "Unable to determine the DHCP Server version for the Server 192.168.x.x" "The DHCP service has detected that it is running on a DC and has no credentials configured for use with Dynamic DNS registrations initiated by the DHCP service." A reboot of the domain controller resolves the issue for ~2 weeks. The systems are virtualized and there are no network connectivity issues. Any ideas what's happening here?

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• Multiple WAN interfaces in same subnet on Sonicwall NSA220?

  - by Ttamsen

  (eta salutation, which keeps getting eaten.) Hi, all. I see a bunch of related questions, so I'm hesitant to ask, but: I have a situation where I have a Sonicwall NSA220 serving as firewall/router for two internal subnets to two external WAN connections. In some locations this is two separate ISPs. In others, it's the same ISP but with multiple circuits. The problem is that one ISP has been unable to provide unique subnets for each WAN interface. Is there any possibility that I might be able to bond the two WAN interfaces into a single virtual interface, and then use source-routing to get internal subnets communicating out the appropriate physical interface? Or even just use traffic-shaping to give each internal network appropriate shared bandwidth? I haven't found anything in the docs, but it seemed like it might be worth asking. Thanks for any help! -Steve.

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• How can I configure a Linksys EA4500 + usb printer for network printing (without connect cloud)

  - by Larry Kyrala

  The documentation and classic firmware (2.0.37) for Cisco's Linksys EA4500 is a bit sparse on setup details. It says I can connect a USB-printer, but then goes on to try to sell "Connect Cloud" remote management software. I don't want that. I just want to know how to set this up with the existing advanced firmware. Is it possible? AFAIK, to setup a IPP or LDP printer, there is usually some kind of queue configuration on the server (i.e. the ea4500 in this case), but I can't find it in the firmware. I also have been unable to find any existing protocols from win7 or mac osx. (windows network share, IPP/LDP etc.) I'm curious if I need to have the "Storage" accounts active and connect to my router either via the local IP or router name. There's a lot of unknowns here; it would help to know how this particular router actually works.

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• WEP authentication suddenly failing in Ubuntu

  - by kellishaver

  I'm running Ubuntu 9.10 and after a recent reboot, I'm now unable to authenticate to wireless networks using WEP encryption. I can connect fine to open networks (no idea about WPA). When trying to connect via WEP, I'm continually prompted for the network key, which I know I have entered correctly (and should have been/is saved in my keyring anyway). Everything had been working fine until the reboot. No updates had been installed or configuration changes made. Hardware-wise, everything looks fine (http://pastebin.org/113777), and the fact that connecting to an open network works just fine leads me to think this is a software issue. I just don't know where to begin fixing it. Any insights would be greatly appreciated.

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