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  • Software requirements specification, please help!

    - by Nicholas Chow
    For a school project, I had to create a SRS for a "fictional" application. However they did not show us what it exactly entails, and were very vague with explanations. The SRS asked of us has to have at least 5 functional requirements, 5 non functional requirements and 1 constraint. Now I have tried my best to make one however I think there are still a lot of mistakes in it. Could you all please look at it and provide me with some feedback on which parts I can improve or just tell me which parts are plain out wrong and how to make it better? (The project has a maximum of 12 pages so it is a bit long, I will post it below. FR1 Registration of Organizer FR1 describes the registration of an Organizer on CrowdFundum FR1.1 The system shall display a registration form on the website. FR1.2 The system shall require a Name, Username, Document number passport/ID card, Address, Zip code, City, Email address, Telephone number, Bank account, Captcha code on the registration form when a user registers.

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  • Programming Geek's CV Design

    - by benhowdle89
    What is the best practice or advice for a programmer's CV? If I were a graphic designer or more of a web designer as opposed to a programmer, then I'd imagine a CV would have a bit more flourish to it. Yet as a programmer, aren't we judged on not only efficiency and results but also creativity, imagination and initiative? Should this be reflected in a CV? Or is it all about the information, no wishy washy designs in sight? Has anyone experimented with an original alternative to a PDF CV with a template from MS Word or Mac Pages?

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  • Broken Links in different browsers

    - by kdorival
    Hi I'm having problems with our website, http://www.accessiblehomehealthcare.com, which is a wordpress 2.7 (version). All of a sudden our RSS links broke on the right side, which has happened before and I fixed it within 5 mins. Now, when I fix it, it doesn't look right in different version of I.E. or Firefox, I have I.E. 8 and Firefox 3.6.15 and it looks good for the most part, but there are a few parts where the links are broken. One browser the links would look ok but go to another page and the links or logos would be broken. Certain parts of the website should be static(identical) to the other pages of the site, but if a link is broken on one page, its perfect on another page. I was wondering was there a secret code for wordpress to keep the sites compatible with all browser versions or is there a bigger issue???? Any help or suggestions will help???

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  • Making your ASP.NET/HTML Websites Indic aware &ndash; accepting Tamil, Telugu, Kannada, Hindi and ot

    - by Harish Ranganathan
    Its been a month since I wrote my last post.  Much of work has been happening around planning for Tech Ed India, the upcoming Virtual TechDays this week as well as our Developer content at the Great Indian Developer Summit 2010.  Its going to be one exciting period starting this week and I am glad I would be able to meet a lot of folks who have written to me personally that they would like to catch up at Tech Ed India. For now, I had a chance to meet the Microsoft India Development Centre team that worked on the Microsoft Indic Language Input Tool (erstwhile Akshara). The team updated me that they have also released the scripts  so that the Indic input feature can be encapsulated into your own websites.  For example, if you are having a web page where you collect user information, you can pretty much make your site indic aware i.e. accept inputs in Tamil, Telugu, Kannada, Hindi etc.,  All you would need to include would be a bunch of scripts onto your web pages and you are ready to make it, like I said, “indic aware” I have built a sample web page that accepts First Name, Last Name, Address and an additional field.  When it comes to accepting indic, sometimes, you may want to avoid the indic input in certain fields and accept it in English.  You can specify the MicrosoftILITWebAttach="false" attribute to the Text Boxes and Text Areas (TextMode=”Multiline” in ASP.NET) so that the particular field automatically switches over to English input.  Similarly, the moment you specify that the TextMode=”Password” to make it as a password field, it automatically ignores all indic recognition and shows the masked dots for the words entered. Note that, this is, when we are going for the Opt-out mode, where we are specifying that by default all the input controls would need indic awareness and we would specify for those controls where it is not required.  The other mode is Opt-in mode where you would need to add a different property to the script definition i.e. attachMode=”optin” .  When we do this, we need to explicitly add the MicrosoftILITWebAttach="true" attribute for every control where we need indic input. I have created a sample web page which accepts First Name, Last Name, Address and an additional input field to demonstrate the “Opt-out”.   You can copy paste this into any of your web pages to check it <form id="form1" runat="server">     <!-- Microsoft Indic Language Input Tool embed code --> <input type="hidden" id="MicrosoftILITWebEmbedInfo" attachMode="optout" value="" /> <script type="text/javascript" src="http://ilit.microsoft.com/bookmarklet/script/Tamil.js" defer="defer"></script>     <div>     <h2>         Welcome to the Registration Page     </h2>     <p>         First Name: <asp:TextBox runat="server" ID="txtFirstName" />         <br />         <br />         Last Name: <asp:TextBox runat="server" ID="txtLastName" />         <br />         <br />         Password:         <asp:TextBox runat="server" ID="txtPassword" TextMode="Password" />         <br />         <br />         Address: <asp:TextBox runat="server" ID="txtAddress" TextMode="MultiLine" Height="100" Width="200" />         <br />         <br />         English Text: <asp:TextBox ID="txtEnglishText" runat="server" MicrosoftILITWebAttach="false" />     </p>     <p>         <!-- Microsoft Indic Language Input Tool attribution image link --> <a style="text-decoration: none" href="http://go.microsoft.com/fwlink/?LinkID=184205&clcid=0x409"><img style="border: 0px" alt="Transliteration by Microsoft" src="http://ilit.microsoft.com/bookmarklet/images/attribution.png"></a>     </p>     </div>     </form> If you note the code snippet above, I have included the scripts in the top with the attachMode set to “optout” and for the last TextBox, I have mentioned the MicrosoftILITWebAttach="false” attribute to make it accept English input.   Additionally, you also need to add the “Microsoft Indic Language Input Tool attribution image” to your web page as a courtesy to the team that developed this feature.  It would basically add a image saying “Transliteration by Microsoft” similar to a Copy Right image.  You can see the screen shot below where I have typed it in Tamil.  In that you will notice that the password field behaves as expected and the last field accepts English Text.  You can also notice the icon that comes in the first textbox that indicates that, the field is going to accept indic text.   This sample is using Tamil, but you can pretty much do it for Hindi, Telugu, Kannada, Marathi, Bengali etc.,   The website for getting the Indic script and other instructions is http://specials.msn.co.in/ilit/WebEmbed.aspx?language=Tamil You can replace the querystring value “Tamil” to other languages as mentioned above to get the respective script. This also works for plain HTML based websites and doesn’t necessarily need you to use ASP.NET to achieve the functionality. Note that, this form is not completely localized.  This is transliterated.  You can add label controls for FirstName, LastName indication etc., and use the Visual Studio tools to localize and get those values from resource files.  In the resource files, you can enter the text in different languages to make this a truly localized page.  If you just want to download the Indic Tool Desktop version (that can be used for typing in Word, Excel, pretty much any input area), you can download it from http://specials.msn.co.in/ilit/  In the same page, there is also a web version where you can type and get text then and there if you dont want to install the desktop version. So, go ahead, download / use them in your websites and enjoy the power of Indic. Cheers !!!

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  • SQL Table stored as a Heap - the dangers within

    - by MikeD
    Nearly all of the time I create a table, I include a primary key, and often that PK is implemented as a clustered index. Those two don't always have to go together, but in my world they almost always do. On a recent project, I was working on a data warehouse and a set of SSIS packages to import data from an OLTP database into my data warehouse. The data I was importing from the business database into the warehouse was mostly new rows, sometimes updates to existing rows, and sometimes deletes. I decided to use the MERGE statement to implement the insert, update or delete in the data warehouse, I found it quite performant to have a stored procedure that extracted all the new, updated, and deleted rows from the source database and dump it into a working table in my data warehouse, then run a stored proc in the warehouse that was the MERGE statement that took the rows from the working table and updated the real fact table. Use Warehouse CREATE TABLE Integration.MergePolicy (PolicyId int, PolicyTypeKey int, Premium money, Deductible money, EffectiveDate date, Operation varchar(5)) CREATE TABLE fact.Policy (PolicyKey int identity primary key, PolicyId int, PolicyTypeKey int, Premium money, Deductible money, EffectiveDate date) CREATE PROC Integration.MergePolicy as begin begin tran Merge fact.Policy as tgtUsing Integration.MergePolicy as SrcOn (tgt.PolicyId = Src.PolicyId) When not matched by Target then Insert (PolicyId, PolicyTypeKey, Premium, Deductible, EffectiveDate)values (src.PolicyId, src.PolicyTypeKey, src.Premium, src.Deductible, src.EffectiveDate) When matched and src.Operation = 'U' then Update set PolicyTypeKey = src.PolicyTypeKey,Premium = src.Premium,Deductible = src.Deductible,EffectiveDate = src.EffectiveDate When matched and src.Operation = 'D' then Delete ;delete from Integration.WorkPolicy commit end Notice that my worktable (Integration.MergePolicy) doesn't have any primary key or clustered index. I didn't think this would be a problem, since it was relatively small table and was empty after each time I ran the stored proc. For one of the work tables, during the initial loads of the warehouse, it was getting about 1.5 million rows inserted, processed, then deleted. Also, because of a bug in the extraction process, the same 1.5 million rows (plus a few hundred more each time) was getting inserted, processed, and deleted. This was being sone on a fairly hefty server that was otherwise unused, and no one was paying any attention to the time it was taking. This week I received a backup of this database and loaded it on my laptop to troubleshoot the problem, and of course it took a good ten minutes or more to run the process. However, what seemed strange to me was that after I fixed the problem and happened to run the merge sproc when the work table was completely empty, it still took almost ten minutes to complete. I immediately looked back at the MERGE statement to see if I had some sort of outer join that meant it would be scanning the target table (which had about 2 million rows in it), then turned on the execution plan output to see what was happening under the hood. Running the stored procedure again took a long time, and the plan output didn't show me much - 55% on the MERGE statement, and 45% on the DELETE statement, and table scans on the work table in both places. I was surprised at the relative cost of the DELETE statement, because there were really 0 rows to delete, but I was expecting to see the table scans. (I was beginning now to suspect that my problem was because the work table was being stored as a heap.) Then I turned on STATS_IO and ran the sproc again. The output was quite interesting.Table 'Worktable'. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0.Table 'Policy'. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0.Table 'MergePolicy'. Scan count 1, logical reads 433276, physical reads 60, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. I've reproduced the above from memory, the details aren't exact, but the essential bit was the very high number of logical reads on the table stored as a heap. Even just doing a SELECT Count(*) from Integration.MergePolicy incurred that sort of output, even though the result was always 0. I suppose I should research more on the allocation and deallocation of pages to tables stored as a heap, but I haven't, and my original assumption that a table stored as a heap with no rows would only need to read one page to answer any query was definitely proven wrong. It's likely that some sort of physical defragmentation of the table may have cleaned that up, but it seemed that the easiest answer was to put a clustered index on the table. After doing so, the execution plan showed a cluster index scan, and the IO stats showed only a single page read. (I aborted my first attempt at adding a clustered index on the table because it was taking too long - instead I ran TRUNCATE TABLE Integration.MergePolicy first and added the clustered index, both of which took very little time). I suspect I may not have noticed this if I had used TRUNCATE TABLE Integration.MergePolicy instead of DELETE FROM Integration.MergePolicy, since I'm guessing that the truncate operation does some rather quick releasing of pages allocated to the heap table. In the future, I will likely be much more careful to have a clustered index on every table I use, even the working tables. Mike  

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  • Filtering content from response body HTML (mod_security or other WAFs)

    - by Bingo Star
    We have Apache on Linux with mod_security as the Web App Firewall (WAF) layer. To prevent content injections, we have some rules that basically disable a page containing some text patterns from showing up at all. For example, if an HTML page on webserver has slur words (because some webmaster may have copied/pasted text without proofreading) the Apache server throws a 406 error. Our requirement now is a little different: we would like to show the page as regular 200, but if such a pattern is matched, we want to strip out the offending content. Not block the entire page. If we had a server side technology we could easily code for this, but sadly this is for a website with 1000s of static html pages. Another solution might have been to do a cronjob of find/replace strings and run them on folders en-masse, maybe, but we don't have access to the file system in this case (different department). We do have control over WAF or Apache rules if any. Any pointers or creative ideas?

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  • Visual Studio 2010: Custom Start Page

    - by Steve Clements
    As Visual Studio 2010 IDE has been mostly written in WPF, extending the start page has become pretty darn easy and I for one find this quite interesting as I always open with the start page and the more customisation I can have the better! There are a few things you will need to install first to get going Visual Studio 2010 SDK Start page project template, which you can either get from the New Project dialog, in the online gallery section in VS or download from here   I was going to write a blog post on how to create a custom start page, but decided that msdn have done such a good job I was pretty much wasting my time, so take a look here, it has in detail everything you need to know to get it done! :) Technorati Tags: Visual Studio 2010,Custom Start Pages

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  • What all items can I put on my resume without it looking tacky? [closed]

    - by Earlz
    I've been searching for work, and so far it's very hard for me to even get a call back. So, I'm looking at adding things to my resume. I know a resume doesn't need to be over 2 pages. I have the basics: Objective/personal info General skills (languages known, etc) Work experience Some things I'm considering adding to it: My college education (though I don't have a degree) Awards given for programming skills in high school (curriculum contests and AP test scores) Open source projects? Would any of these 3 items look tacky? And I only have about 1.5 years of work experience, but I've been programming since I was 13. Is there anything else I can add to my resume that would give me a better chance of getting my foot in the door?

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  • Accessing UI elements from delegate function in Windows Phone 7

    - by EpsilonVector
    I have the following scenario: a page with a bunch of UI elements (grids, textblocks, whatever), and a button that when clicked launches an asynchronous network transaction which, when finished, launches a delegate function. I want to reference the page's UI elements from that delegate. Ideally I would like to do something like currentPage.getUIElementByName("uielement").insert(data), or even uielement.insert(data), or something similar. Is there a way to do this? No matter what I try an exception is being thrown saying that I don't have permissions to access that element. Is there a more correct way to handle updating pages with data retrieved over network?

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  • Should I start learning WPF?

    - by questron
    Hi, I've been studying C# for about 2 months so far, I have a few years experience programming however in VBA and VB6, but nothing too in depth (I've written simple tools, but nothing too advanced). I am very interested in WPF and I was wondering whether it would be too early for me to start learning how to use it? For reference, I am about 400 pages into 'Head First C#' and I've written a program that can quickly tag image files for moving into a predefined folder or to delete (Allows the user to pull images off of a camera memory card and sort VERY quickly). That's the most advanced app I've written.

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  • Announcement: New Tutorial - Using ADF Faces and ADF Controller with OEPE

    - by Juan Camilo Ruiz
    We are happy to announce the publication of our newest tutorial, that explores some of the latest features added in our OEPE 12c release for ADF Development. The tutorial walks you through the creation of an ADF application that uses the ADF Faces Rich Client components, in combination with the ADF Controler, ADF Model and JPA. By developing this tutorial you will work and understand various features added into OEPE 12c that are specific to ADF development such as: ADF taskflow editor Visual pageDefinition editor ADF integration with AppXRay Navigation across artifacts such as pages, pageDefinition, managed beans, etc. Property inspector for ADF Faces components. Stay tunned for more and exciting tutorials that explore this and much more OEPE features. And of course your feedback is always welcome!

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  • Methods of Geotargeting and optimising for location

    - by Switchfire
    This is somewhat an SEO question and somewhat a general web developer question. Our company website is pretty awful, I'm currently redesigning the new one, the problem is they have a directory called regions, which contains page for around 200 different locations around the country, all stuffed to the brim with keywords and useless things. Some of these pages work and the traffic's good enough to keep a few of them. Apart from creating a page for everyone again, is there another way of targeting all these locations without having to create a new page for each or is the a more dynamic way to do it? Any ideas or suggestions?

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  • Disqus Comment Form Missing from Posts

    - by Saad
    I decided to transition from IntenseDebate to Disqus for the blog. So I uninstalled ID via their uninstall process (you upload the template to them, they remove code, you reupload your new template onto the site). Then I went to install Disqus into the site through their Blogger widget method. The problem is that there is no comment form present on any of the blog posts' pages. For example, when you click on the 'Comments' link it jumps to #disqus-thread but there is no thread there. So is there any fix that I can do in order to make the comment form appear? I checked Disqus' knowledgebase for Blogger installation but as far as I can tell my template should be compatible.

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  • On github (gist) what is the star-button used for?

    - by user unknown
    On github::gist what is the star-button used for? For example here: https://gist.github.com/1372818 I have 3 Buttons in the headline, they are edit download (un)star With the last one changing from star to unstar. My first idea was: Upvote system. But I can star my own code, and I didn't mention some star appearing somewhere. Next idea: a favorite, a bookmark. I can select 'starred gists' but the page came up even before I starred it. Reading the Help didn't let me find something about 'star', and the searchbox is for searching in code, in pages - not to search the helppages of github::gist.

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  • Creating Google sitemap.xml , is it okay for the images to be wrapped in url tags?

    - by AzizAG
    I'm using a tool to generate the sitemap.xml file for me, it started to crawl my website, got the pages and all images, but when exporting it, I review the xml(to make sure nothing is wrong) and I noticed that the images in my website are wrapped in url tags(I think it should be in image tags). See this: <url><loc>http://mywebsite.com/images/12.jpg</loc><lastmod>2012-05-23T13:39:02+00:00</lastmod><changefreq>weekly</changefreq><priority>0.50</priority></url> Shouldn't it be wrapped in image tag?(just like videos wrapped in video tag) Thanks.

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  • New Oracle Information Rights Management release (11.1.1.3)

    - by Simon Thorpe
    Just released is the latest version of the market leading document security technology from Oracle. Oracle IRM 11g is the result of over 12 years of development and innovation to allow customers to provide persistent security to their most confidential documents and emails. This latest release continues our refinement of the technology and features the following; Continued improvements to the web based Oracle IRM Management Website New features in the out of the box classification model New Java APIs improving application integration support Support for DB2 as the IRM database. Over the coming months we will see more releases from this technology as we improve format support, platform support and continue the strategy to for Oracle IRM as the most secure, scalable and usable document security solution in the market. Want to learn more about Oracle IRM? View our video presentation and demonstration or try using it for your self via our simple online self service demo. Keep up to date on Oracle via this blog or on our Twitter, YouTube and Facebook pages.

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  • Should Site Title be Before or After Page Title?

    - by NickAldwin
    Possible Duplicate: Does the order of keywords matter in a page title? Apologies if this is a dupe. I tried searching, but didn't find anything specifically addressing this concern. When creating a large(ish) site, page titles usually reference both the site name and the current page name. However, it seems there are two main conventions: Bob's Awesome Site - Contact Page and Contact Page - Bob's Awesome Site I've looked around, and pages usually use one of the two variants above. Is there any reason to use one over the other? SEO/readability/usability/etc? I've thought about it, and have only come up with: Page first - Differentiates the tab when the browser is crowded with lots of tabs Site first - Immediately see the "parent" site, so to speak; more cohesive experience

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  • Will small random dynamic snippets break caching

    - by Saif Bechan
    I am busy writing a WordPress plugin. Now most users have cache plugins installed, they cache the pages. I know also some webservers as nginx have php caching and whatnot. There are also things like memcached. Now I have to admit I do not know exactly how they work, if anyone have some good links on how they work I would be glad. Some links where it's explained simple, not to technical. Now the question. My plugin displays different statistics on posts, they are always different, will this break the caching of the page. To take is a step further, sometimes the statistics of the post needs updating, and there is a small javascript snippet added to the page. Now will these two action result in the page not caching, or am I ok.

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  • More Collateral to drive Remarketer Activity

    - by martin.morganti(at)oracle.com
    Over the last few months we have added a range of marketing materials to the Remarketer Level pages including an extensive set of Marketing Kits to support the Solution Kits previously available. As part of the continuing program, we have just added some additional training for Remarketers at no cost. In addition to the Oracle 1-Click Technology Products Guided Learning Path which explains about the program and how to position the products, we have added Oracle Database 11g 1-Click Technology Sales Guided Learning Path. This Learning path allows Remarketers to get access to more detailed training on the Oracle 11G database and so develop their understanding of the opportunities they could be benefiting from today, by reselling the 1-click products. This is in direct response to requests to make more training available to the Remarketers, so take the opportunity to let your Remarketer customers and prospects know about this additional training and how they can Jump Start a resell business with Oracle today with No Fees, No Barriers and No Excuses.

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Macbook Pro 8,2 Graphics switching - Ubuntu 12.04

    - by fgs
    I've been reading docs and various pages for a few hours now and can't seem to put all of the pieces together on this. Basically I am trying to get 12.04 installed on my MBP 8,2 with graphics card switching working in some way or another. My basic understanding is that I need to do an EFI boot install of ubuntu so that graphics card switching will work (due to the hardware design). From there I may be able to use one of the kernel modules for graphics switching: https://help.ubuntu.com/community/HybridGraphics That article isn't clear on whether I need to do an EFI install. I have also seen comments in posts here that say and EFI install works by default as long as you have refit installed. Overall, I'm quite lost as to the simplest way to proceed to get an install up and running with graphics switching. I don't mind using open source GFX drivers as long as the basics work. Any help towards a solution is greatly appreciated.

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  • How to remove duplicate content, which is still indexed, but not linked to anymore?

    - by David
    A bug in the tool, which we use to create search-engine-friendly URLs changed our whole URL-structure overnight, and we only noticed after Google already indexed the page. Now, we have a massive duplicate content issue, causing a harsh drop in rankings. Webmaster Tools shows over 1,000 duplicate title tags, so I don't think, Google understands what is going on. Right URL: abc.com/price/sharp-ah-l13-12000-btu.html Wrong URL: abc.com/item/sharp-l-series-ahl13-12000-btu.html (created by mistake) After that, we ... Changed back all URLs to the "Right URLs" Set up a 301-redirect for all "Wrong URLs" a few days later Now, still a massive amount of pages is in the index twice. As we do not link internally to the "Wrong URLs" anymore, I am not sure, if Google will re-crawl them very soon. What can we do to solve this issue and tell Google, that all the "Wrong URLs" now redirect to the "Right URLs"? Best, David

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  • Firefox profile issue

    - by vooda gopal
    Is there any limit in the number of firefox profiles that can be created? My issue is I am currently doing selenium webdriver automation in linux for a device. There are 50 devices of same kind and framework will pickup a device depending on availability. I need to by pass unsigned ssl pages. I am using firefox 14. I have implemented following but it is not consistent. everytime a device is chosen adds cer of device to the cert file in firefox profile but I am getting sec_error_bad_signature very frequently. So I started recreating cert [delete and create if by opening firefox] file for every run. Now this is posing a problem if multiple devices are run at the same time. Hence I want to create separate firefox profile

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  • Allowing users to create an email address

    - by user532887
    I am creating a website and would like to allow users to create their own email forward. Basically, the site will allow groups to create pages on the site, each of which will be able to have its own domain name. I would like users to be able to automatically create an email address on the site that will forward any incoming emails to their own email account. Right now I have to manually set these up in my hosting account control panel but I'm hoping there is a way to do this automatically. Does anyone have experience with doing something similar?

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  • Dynamic User Specific CSS Selection at Run Time

    I had a cool question while I was at MIX. A developer needed the ability to have his site render pages using a CSS file selected based on some user specific criteria. ASP.NET 4 controls generate CSS friendly output and more and more we web developers are using CSS for layout etc. Using multiple CSS files in our site wide templates we can not only provide different aesthetic experiences but we can chage the style based on the device type (Printer ot Phone) or the special needs of the end user...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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