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• Forcing an External Activation with Service Broker

  - by Davide Mauri

  In these last days I’ve been working quite a lot with Service Broker, a technology I’m really happy to work with, since it can give a lot of satisfaction. The scale-out solution one can easily build is simply astonishing. I’m helping a company to build a very scalable and – yet almost inexpensive – invoicing system that has to be able to scale out using commodity hardware. To offload the work from the main server to satellite “compute nodes” (yes, I’ve borrowed this term from PDW) we’re using Service Broker and the External Activator application available in the SQL Server Feature Pack. For those who are not used to work with SSB, the External Activation is a feature that allows you to intercept the arrival of a message in a queue right from your application code. http://msdn.microsoft.com/en-us/library/ms171617.aspx (Look for “Event-Based Activation”) In order to make life even more easier, Microsoft released the External Activation application that saves you even from writing even this code. http://blogs.msdn.com/b/sql_service_broker/archive/tags/external+activator/ The External Activator application can be configured to execute your own application so that each time a message – an invoice in my case – arrives in the target queue, the invoking application is executed and the invoice is calculated. The very nice feature of External Activator is that it can automatically execute as many configured application in order to process as many messages as your system can handle.  This also a lot of create a scale-out solution, leaving to the developer only a fraction of the problems that usually came with asynchronous programming. Developers are also shielded from Service Broker since everything can be encapsulated in Stored Procedures, so that – for them – developing such scale-out asynchronous solution is not much more complex than just executing a bunch of Stored Procedures. Now, if everything works correctly, you don’t have to bother of anything else. You put messages in the queue and your application, invoked by the External Activator, process them. But what happen if for some reason your application fails to process the messages. For examples, it crashes? The message is safe in the queue so you just need to process it again. But your application is invoked by the External Activator application, so now the question is, how do you wake up that app? Service Broker will engage the activation process only if certain conditions are met: http://msdn.microsoft.com/en-us/library/ms171601.aspx But how we can invoke the activation process manually, without having to wait for another message to arrive (the arrival of a new message is a condition that can fire the activation process)? The “trick” is to do manually with the activation process does: sending a system message to a queue in charge of handling External Activation messages: declare @conversationHandle uniqueidentifier; declare @n xml = N' <EVENT_INSTANCE>   <EventType>QUEUE_ACTIVATION</EventType>   <PostTime>' + CONVERT(CHAR(24),GETDATE(),126) + '</PostTime>   <SPID>' + CAST(@@SPID AS VARCHAR(9)) + '</SPID>   <ServerName>[your_server_name]</ServerName>   <LoginName>[your_login_name]</LoginName>   <UserName>[your_user_name]</UserName>   <DatabaseName>[your_database_name]</DatabaseName>   <SchemaName>[your_queue_schema_name]</SchemaName>   <ObjectName>[your_queue_name]</ObjectName>   <ObjectType>QUEUE</ObjectType> </EVENT_INSTANCE>' begin dialog conversation     @conversationHandle from service        [<your_initiator_service_name>] to service          '<your_event_notification_service>' on contract         [http://schemas.microsoft.com/SQL/Notifications/PostEventNotification] with     encryption = off,     lifetime = 6000 ; send on conversation     @conversationHandle message type     [http://schemas.microsoft.com/SQL/Notifications/EventNotification] (@n) ;     end conversation @conversationHandle; That’s it! Put the code in a Stored Procedure and you can add to your application a button that says “Force Queue Processing” (or something similar) in order to start the activation process whenever you need it (which should not occur too frequently but it may happen). PS I know that the “fire-and-forget” (ending the conversation without waiting for an answer) technique is not a best practice, but in this case I don’t see how it can hurts so I decided to stay very close to the KISS principle []

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• No, iCloud Isn’t Backing Them All Up: How to Manage Photos on Your iPhone or iPad

  - by Chris Hoffman

  Are the photos you take with your iPhone or iPad backed up in case you lose your device? If you’re just relying on iCloud to manage your important memories, your photos may not be backed up at all. Apple’s iCloud has a photo-syncing feature in the form of “Photo Stream,” but Photo Stream doesn’t actually perform any long-term backups of your photos. iCloud’s Photo Backup Limitations Assuming you’ve set up iCloud on your iPhone or iPad, your device is using a feature called “Photo Stream” to automatically upload the photos you take to your iCloud storage and sync them across your devices. Unfortunately, there are some big limitations here. 1000 Photos: Photo Stream only backs up the latest 1000 photos. Do you have 1500 photos in your Camera Roll folder on your phone? If so, only the latest 1000 photos are stored in your iCloud account online. If you don’t have those photos backed up elsewhere, you’ll lose them when you lose your phone. If you have 1000 photos and take one more, the oldest photo will be removed from your iCloud Photo Stream. 30 Days: Apple also states that photos in your Photo Stream will be automatically deleted after 30 days “to give your devices plenty of time to connect and download them.” Some people report photos aren’t deleted after 30 days, but it’s clear you shouldn’t rely on iCloud for more than 30 days of storage. iCloud Storage Limits: Apple only gives you 5 GB of iCloud storage space for free, and this is shared between backups, documents, and all other iCloud data. This 5 GB can fill up pretty quickly. If your iCloud storage is full and you haven’t purchased any more storage more from Apple, your photos aren’t being backed up. Videos Aren’t Included: Photo Stream doesn’t include videos, so any videos you take aren’t automatically backed up. It’s clear that iCloud’s Photo Stream isn’t designed as a long-term way to store your photos, just a convenient way to access recent photos on all your devices before you back them up for real. iCloud’s Photo Stream is Designed for Desktop Backups If you have a Mac, you can launch iPhoto and enable the Automatic Import option under Photo Stream in its preferences pane. Assuming your Mac is on and connected to the Internet, iPhoto will automatically download photos from your photo stream and make local backups of them on your hard drive. You’ll then have to back up your photos manually so you don’t lose them if your Mac’s hard drive ever fails. If you have a Windows PC, you can install the iCloud Control Panel, which will create a Photo Stream folder on your PC. Your photos will be automatically downloaded to this folder and stored in it. You’ll want to back up your photos so you don’t lose them if your PC’s hard drive ever fails. Photo Stream is clearly designed to be used along with a desktop application. Photo Stream temporarily backs up your photos to iCloud so iPhoto or iCloud Control Panel can download them to your Mac or PC and make a local backup before they’re deleted. You could also use iTunes to sync your photos from your device to your PC or Mac, but we don’t really recommend it — you should never have to use iTunes. How to Actually Back Up All Your Photos Online So Photo Stream is actually pretty inconvenient — or, at least, it’s just a way to temporarily sync photos between your devices without storing them long-term. But what if you actually want to automatically back up your photos online without them being deleted automatically? The solution here is a third-party app that does this for you, offering the automatic photo uploads with long-term storage. There are several good services with apps in the App Store: Dropbox: Dropbox’s Camera Upload feature allows you to automatically upload the photos — and videos — you take to your Dropbox account. They’ll be easily accessible anywhere there’s a Dropbox app and you can get much more free Dropbox storage than you can iCloud storage. Dropbox will never automatically delete your old photos. Google+: Google+ offers photo and video backups with its Auto Upload feature, too. Photos will be stored in your Google+ Photos — formerly Picasa Web Albums — and will be marked as private by default so no one else can view them. Full-size photos will count against your free 15 GB of Google account storage space, but you can also choose to upload an unlimited amount of photos at a smaller resolution. Flickr: The Flickr app is no longer a mess. Flickr offers an Auto Upload feature for uploading full-size photos you take and free Flickr accounts offer a massive 1 TB of storage for you to store your photos. The massive amount of free storage alone makes Flickr worth a look. Use any of these services and you’ll get an online, automatic photo backup solution you can rely on. You’ll get a good chunk of free space, your photos will never be automatically deleted, and you can easily access them from any device. You won’t have to worry about storing local copies of your photos and backing them up manually. Apple should fix this mess and offer a better solution for long-term photo backup, especially considering the limitations aren’t immediately obvious to users. Until they do, third-party apps are ready to step in and take their place. You can also automatically back up your photos to the web on Android with Google+’s Auto Upload or Dropbox’s Camera Upload. Image Credit: Simon Yeo on Flickr     

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• Protecting offline IRM rights and the error "Unable to Connect to Offline database"

  - by Simon Thorpe

  One of the most common problems I get asked about Oracle IRM is in relation to the error message "Unable to Connect to Offline database". This error message is a result of how Oracle IRM is protecting the cached rights on the local machine and if that cache has become invalid in anyway, this error is thrown. Offline rights and security First we need to understand how Oracle IRM handles offline use. The way it is implemented is one of the main reasons why Oracle IRM is the leading document security solution and demonstrates our methodology to ensure that solutions address both security and usability and puts the balance of these two in your control. Each classification has a set of predefined roles that the manager of the classification can assign to users. Each role has an offline period which determines the amount of time a user can access content without having to communicate with the IRM server. By default for the context model, which is the classification system that ships out of the box with Oracle IRM, the offline period for each role is 3 days. This is easily changed however and can be as low as under an hour to as long as years. It is also possible to switch off the ability to access content offline which can be useful when content is very sensitive and requires a tight leash. So when a user is online, transparently in the background, the Oracle IRM Desktop communicates with the server and updates the users rights and offline periods. This transparent synchronization period is determined by the server and communicated to all IRM Desktops and allows for users rights to be kept up to date without their intervention. This allows us to support some very important scenarios which are key to a successful IRM solution. A user doesn't have to make any decision when going offline, they simply unplug their laptop and they already have their offline periods synchronized to the maximum values. Any solution that requires a user to make a decision at the point of going offline isn't going to work because people forget to do this and will therefore be unable to legitimately access their content offline. If your rights change to REMOVE your access to content, this also happens in the background. This is very useful when someone has an offline duration of a week and they happen to make a connection to the internet 3 days into that offline period, the Oracle IRM Desktop detects this online state and automatically updates all rights for the user. This means the business risk is reduced when setting long offline periods, because of the daily transparent sync, you can reflect changes as soon as the user is online. Of course, if they choose not to come online at all during that week offline period, you cannot effect change, but you take that risk in giving the 7 day offline period in the first place. If you are added to a NEW classification during the day, this will automatically be synchronized without the user even having to open a piece of content secured against that classification. This is very important, consider the scenario where a senior executive downloads all their email but doesn't open any of it. Disconnects the laptop and then gets on a plane. During the flight they attempt to open a document attached to a downloaded email which has been secured against an IRM classification the user was not even aware they had access to. Because their new role in this classification was automatically synchronized their experience is a good one and the document opens. More information on how the Oracle IRM classification model works can be found in this article by Martin Abrahams. So what about problems accessing the offline rights database? So onto the core issue... when these rights are cached to your machine they are stored in an encrypted database. The encryption of this offline database is keyed to the instance of the installation of the IRM Desktop and the Windows user account. Why? Well what you do not want to happen is for someone to get their rights for content and then copy these files across hundreds of other machines, therefore getting access to sensitive content across many environments. The IRM server has a setting which controls how many times you can cache these rights on unique machines. This is because people typically access IRM content on more than one computer. Their work desktop, a laptop and often a home computer. So Oracle IRM allows for the usability of caching rights on more than one computer whilst retaining strong security over this cache. So what happens if these files are corrupted in someway? That's when you will see the error, Unable to Connect to Offline database. The most common instance of seeing this is when you are using virtual machines and copy them from one computer to the next. The virtual machine software, VMWare Workstation for example, makes changes to the unique information of that virtual machine and as such invalidates the offline database. How do you solve the problem? Resolution is however simple. You just delete all of the offline database files on the machine and they will be recreated with working encryption when the Oracle IRM Desktop next starts. However this does mean that the IRM server will think you have your rights cached to more than one computer and you will need to rerequest your rights, even though you are only going to be accessing them on one. Because it still thinks the old cache is valid. So be aware, it is good practice to increase the server limit from the default of 1 to say 3 or 4. This is done using the Enterprise Manager instance of IRM. So to delete these offline files I have a simple .bat file you can use; Download DeleteOfflineDBs.bat Note that this uses pskillto stop the irmBackground.exe from running. This is part of the IRM Desktop and holds open a lock to the offline database. Either kill this from task manager or use pskillas part of the script.

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• What’s Your Tax Strategy? Automate the Tax Transfer Pricing Process!

  - by tobyehatch

  Does your business operate in multiple countries? Well, whether you like it or not, many local and international tax authorities inspect your tax strategy.  Legal, effective tax planning is perceived as a “moral” issue. CEOs are being asked to testify on their process of tax transfer pricing between multinational legal entities.  Marc Seewald, Senior Director of Product Management for EPM Applications specializing in all tax subjects and Product Manager for Oracle Hyperion Tax Provisioning, and Bart Stoehr, Senior Director of Product Strategy for Oracle Hyperion Profitability and Cost Management joined me for a discussion/podcast on this interesting subject.  So what exactly is “tax transfer pricing”? Marc defined it this way. “Tax transfer pricing is a profit allocation methodology required to be used by multinational corporations. Specifically, the ultimate goal of the transfer pricing is to ensure that the global multinational pays their fair share of income tax in each of their local markets. Specifically, it prevents companies from unfairly moving profit from ‘high tax’ countries to ‘low tax’ countries.” According to Marc, in today’s global economy, profitability can be significantly impacted by goods and services exchanged between the related divisions within a single multinational company.  To ensure that these cost allocations are done fairly, there are rules that govern the process. These rules ensure that intercompany allocations fairly represent the actual nature of the businesses activity- as if two divisions were unrelated - and provide a clear audit trail of how the costs have been allocated to prove that allocations fall within reasonable ranges.  What are the repercussions of improper tax transfer pricing? How important is it? Tax transfer pricing allocations can materially impact the amount of overall corporate income taxes paid by a company worldwide, in some cases by hundreds of millions of dollars!  Since so much tax revenue is at stake, revenue agencies like the IRS, and international regulatory bodies like the Organization for Economic Cooperation and Development (OECD) are pushing to reform and clarify reporting for tax transfer pricing. Most recently the OECD announced an “Action Plan for Base Erosion and Profit Shifting”. As Marc explained, the times are changing and companies need to be responsive to this issue. “It feels like every other week there is another company being accused of avoiding taxes,” said Marc. Most recently, Caterpillar was accused of avoiding billions of dollars in taxes. In the last couple of years, Apple, GE, Ikea, and Starbucks, have all been accused of tax avoidance. It’s imperative that companies like these have a clear and auditable tax transfer process that enables them to justify tax transfer pricing allocations and avoid steep penalties and bad publicity. Transparency and efficiency are what is needed when it comes to the tax transfer pricing process. Bart explained that tax transfer pricing is driving a deeper inspection of profit recognition specifically focused on the tax element of profit.  However, allocations needed to support tax profitability are nearly identical in process to allocations taking place in other parts of the finance organization. For example, the methods and processes necessary to arrive at tax profitability by legal entity are no different than those used to arrive at fully loaded profitability for a product line. In fact, there is a great opportunity for alignment across these two different functions.So it seems that tax transfer pricing should be reflected in profitability in general. Bart agreed and told us more about some of the critical sub-processes of an overall tax transfer pricing process within the Oracle solution for tax transfer pricing.  “First, there is a ton of data preparation, enrichment and pre-allocation data analysis that is managed in the Oracle Hyperion solution. This serves as the “data staging” to the next, critical sub-processes.  From here, we leverage the Oracle EPM platform’s ability to re-use dimensions and legal entity driver data and financial data with Oracle Hyperion Profitability and Cost Management (HPCM).  Within HPCM, we manage the driver data, define the legal entity to legal entity allocation rules (like cost plus), and have the option to test out multiple, simultaneous tax transfer pricing what-if scenarios.  Once processed, a tax expert can evaluate the effectiveness of any one scenario result versus another via a variance analysis configured with HPCM’s pre-packaged reporting capability known as Oracle Hyperion SmartView for Office.”   Further, Bart explained that the ability to visibly demonstrate how a cost or revenue has been allocated is really helpful and auditable.  “HPCM’s Traceability Maps are that visual representation of all allocation flows that have been executed and is the tax transfer analyst’s best friend in maintaining clear documentation for tax transfer pricing audits. Simply click and drill as you inspect the chain of allocation definitions and results. Once final, the post-allocated tax data can be compared to the GL to create invoices and journal entries for posting to your GL system of choice.  Of course, there is a framework for overall governance of the journal entries, allocation percentages, and reporting to include necessary approvals.” Lastly, Marc explained that the key value in using the Oracle Hyperion solution for tax transfer pricing is that it keeps everything in alignment in one single place. Specifically, Oracle Hyperion effectively becomes the single book of record for the GAAP, management, and the tax set of books. There are many benefits to having one source of the truth. These include EFFICIENCY, CONTROLS and TRANSPARENCY.So, what’s your tax strategy? Why not automate the tax transfer pricing process!To listen to the entire podcast, click here.To learn more about Oracle Hyperion Profitability and Cost Management (HPCM), click here.

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• Integrate BING API for Search inside ASP.Net web application

  - by sreejukg

  As you might already know, Bing is the Microsoft Search engine and is getting popular day by day. Bing offers APIs that can be integrated into your website to increase your website functionality. At this moment, there are two important APIs available. They are Bing Search API Bing Maps The Search API enables you to build applications that utilize Bing’s technology. The API allows you to search multiple source types such as web; images, video etc. and supports various output prototypes such as JSON, XML, and SOAP. Also you will be able to customize the search results as you wish for your public facing website. Bing Maps API allows you to build robust applications that use Bing Maps. In this article I am going to describe, how you can integrate Bing search into your website. In order to start using Bing, First you need to sign in to http://www.bing.com/toolbox/bingdeveloper/ using your windows live credentials. Click on the Sign in button, you will be asked to enter your windows live credentials. Once signed in you will be redirected to the Developer page. Here you can create applications and get AppID for each application. Since I am a first time user, I don’t have any applications added. Click on the Add button to add a new application. You will be asked to enter certain details about your application. The fields are straight forward, only thing you need to note is the website field, here you need to enter the website address from where you are going to use this application, and this field is optional too. Of course you need to agree on the terms and conditions and then click Save. Once you click on save, the application will be created and application ID will be available for your use. Now we got the APP Id. Basically Bing supports three protocols. They are JSON, XML and SOAP. JSON is useful if you want to call the search requests directly from the browser and use JavaScript to parse the results, thus JSON is the favorite choice for AJAX application. XML is the alternative for applications that does not support SOAP, e.g. flash/ Silverlight etc. SOAP is ideal for strongly typed languages and gives a request/response object model. In this article I am going to demonstrate how to search BING API using SOAP protocol from an ASP.Net application. For the purpose of this demonstration, I am going to create an ASP.Net project and implement the search functionality in an aspx page. Open Visual Studio, navigate to File-> New Project, select ASP.Net empty web application, I named the project as “BingSearchSample”. Add a Search.aspx page to the project, once added the solution explorer will looks similar to the following. Now you need to add a web reference to the SOAP service available from Bing. To do this, from the solution explorer, right click your project, select Add Service Reference. Now the new service reference dialog will appear. In the left bottom of the dialog, you can find advanced button, click on it. Now the service reference settings dialog will appear. In the bottom left, you can find Add Web Reference button, click on it. The add web reference dialog will appear now. Enter the URL as http://api.bing.net/search.wsdl?AppID=<YourAppIDHere>&version=2.2 (replace <yourAppIDHere> with the appID you have generated previously) and click on the button next to it. This will find the web service methods available. You can change the namespace suggested by Bing, but for the purpose of this demonstration I have accepted all the default settings. Click on the Add reference button once you are done. Now the web reference to Search service will be added your project. You can find this under solution explorer of your project. Now in the Search.aspx, that you previously created, place one textbox, button and a grid view. For the purpose of this demonstration, I have given the identifiers (ID) as txtSearch, btnSearch, gvSearch respectively. The idea is to search the text entered in the text box using Bing service and show the results in the grid view. In the design view, the search.aspx looks as follows. In the search.aspx.cs page, add a using statement that points to net.bing.api. I have added the following code for button click event handler. The code is very straight forward. It just calls the service with your AppID, a query to search and a source for searching. Let us run this page and see the output when I enter Microsoft in my textbox. If you want to search a specific site, you can include the site name in the query parameter. For e.g. the following query will search the word Microsoft from www.microsoft.com website. searchRequest.Query = “site:www.microsoft.com Microsoft”; The output of this query is as follows. Integrating BING search API to your website is easy and there is no limit on the customization of the interface you can do. There is no Bing branding required so I believe this is a great option for web developers when they plan for site search.

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• Part 14: Execute a PowerShell script

  In the series the following parts have been published Part 1: Introduction Part 2: Add arguments and variables Part 3: Use more complex arguments Part 4: Create your own activity Part 5: Increase AssemblyVersion Part 6: Use custom type for an argument Part 7: How is the custom assembly found Part 8: Send information to the build log Part 9: Impersonate activities (run under other credentials) Part 10: Include Version Number in the Build Number Part 11: Speed up opening my build process template Part 12: How to debug my custom activities Part 13: Get control over the Build Output Part 14: Execute a PowerShell script Part 15: Fail a build based on the exit code of a console application With PowerShell you can add powerful scripting to your build to for example execute a deployment. If you want more information on PowerShell, please refer to http://technet.microsoft.com/en-us/library/aa973757.aspx For this example we will create a simple PowerShell script that prints “Hello world!”. To create the script, create a new text file and name it “HelloWorld.ps1”. Add to the contents of the script: Write-Host “Hello World!” To test the script do the following: Open the command prompt To run the script you must change the execution policy. To do this execute in the command prompt: powershell set-executionpolicy remotesigned Now go to the directory where you have saved the PowerShell script Execute the following command powershell .\HelloWorld.ps1 In this example I use a relative path, but when the path to the PowerShell script contains spaces, you need to change the syntax to powershell "& '<full path to script>' " for example: powershell "& ‘C:\sources\Build Customization\SolutionToBuild\PowerShell Scripts\HellloWorld.ps1’ " In this blog post, I create a new solution and that solution includes also this PowerShell script. I want to create an argument on the Build Process Template that holds the path to the PowerShell script. In the Build Process Template I will add an InvokeProcess activity to execute the PowerShell command. This InvokeProcess activity needs the location of the script as an argument for the PowerShell command. Since you don’t know the full path at the build server of this script, you can either specify in the argument the relative path of the script, but it is hard to find out what the relative path is. I prefer to specify the location of the script in source control and then convert that server path to a local path. To do this conversion you can use the ConvertWorkspaceItem activity. So to complete the task, open the Build Process Template CustomTemplate.xaml that we created in earlier parts, follow the following steps Add a new argument called “DeploymentScript” and set the appropriate settings in the metadata. See Part 2: Add arguments and variables  for more information. Scroll down beneath the TryCatch activity called “Try Compile, Test, and Associate Changesets and Work Items” Add a new If activity and set the condition to "Not String.IsNullOrEmpty(DeploymentScript)" to ensure it will only run when the argument is passed. Add in the Then branch of the If activity a new Sequence activity and rename it to “Start deployment” Click on the activity and add a new variable called DeploymentScriptFilename (scoped to the “Start deployment” Sequence Add a ConvertWorkspaceItem activity on the “Start deployment” Sequence Add a InvokeProcess activity beneath the ConvertWorkspaceItem activity in the “Start deployment” Sequence Click on the ConvertWorkspaceItem activity and change the properties DisplayName = Convert deployment script filename Input = DeploymentScript Result = DeploymentScriptFilename Workspace = Workspace Click on the InvokeProcess activity and change the properties Arguments = String.Format(" ""& '{0}' "" ", DeploymentScriptFilename) DisplayName = Execute deployment script FileName = "PowerShell" To see results from the powershell command drop a WriteBuildMessage activity on the "Handle Standard Output" and pass the stdOutput variable to the Message property. Do the same for a WriteBuildError activity on the "Handle Error Output" To publish it, check in the Build Process Template This leads to the following result We now go to the build definition that depends on the template and set the path of the deployment script to the server path to the HelloWorld.ps1. (If you want to see the result of the PowerShell script, change the Logging verbosity to Detailed or Diagnostic). Save and run the build. A lot of the deployment scripts you have will have some kind of arguments (like username / password or environment variables) that you want to define in the Build Definition. To make the PowerShell configurable, you can follow the following steps. Create a new script and give it the name "HelloWho.ps1". In the contents of the file add the following lines: param (         $person     ) $message = [System.String]::Format(“Hello {0}!", $person) Write-Host $message When you now run the script on the command prompt, you will see the following So lets change the Build Process Template to accept one parameter for the deployment script. You can of course make it configurable to add a for-loop that reads through a collection of parameters but that is out of scope of this blog post. Add a new Argument called DeploymentScriptParameter In the InvokeProcess activity where the PowerShell command is executed, modify the Arguments property to String.Format(" ""& '{0}' '{1}' "" ", DeploymentScriptFilename, DeploymentScriptParameter) Check in the Build Process Template Now modify the build definition and set the Parameter of the deployment to any value and run the build. You can download the full solution at BuildProcess.zip. It will include the sources of every part and will continue to evolve.

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• JavaScript Intellisense with Telerik in ASP.NET Master Page Project with VS 2010

  - by Otto Neff

  Today I was looking for a solution to get finally the JScript/Javascript/jQuery Intellisense Featureworking with my ASP.Net Webform Project to work. I found some good articles: - JScript IntelliSense Overview- JScript IntelliSense: A Reference for the “Reference” Tag- Enabling JavaScript intellisense in VS.NET 2010 to work with SharePoint 2010- Rich IntelliSense for jQueryBUT, all of suggested solutions did not work right with my Master Page based Visual Studio 2010 Solution.Only with physical Javascript Files (Telerik includes certain Javascript Files like jQuery as Ressource) or/andconfigure always a new ASP.NET Scriptmanager / RadScriptManager on every page derived from the Master Page, wasn't exactly what I was looking for. So I came up with the following simple Solution, to Trick VS2010and still have the Project running with multiple runat="server" Scriptmanagers. In short:- New ASP.NET control derived from ScriptManager with emtpy overwritten OnInit() to use it as emtpy wrapper for VS2010. In detail:New RadScriptManager Classusing System; using System.Collections.Generic; using System.Linq; using System.Web; using Telerik.Web.UI; namespace IntellisenseJavascript.Controls { public class IntelliJS : RadScriptManager { protected override void OnInit(EventArgs e) { } protected override void OnPreRender(EventArgs e) { } protected override void OnLoad(EventArgs e) { } protected override void Render(System.Web.UI.HtmlTextWriter writer) { } public override void RenderControl(System.Web.UI.HtmlTextWriter writer) { } } } web.config<configuration> ... <system.web> ... <pages> <controls> <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI, Version=2011.3.1115.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4"/> <add tagPrefix="VSFix" namespace="IntellisenseJavascript.Controls" assembly="IntellisenseJavascript"/> </controls> </pages> ... Master Page<%@ Master Language="C#" AutoEventWireup="true" CodeBehind="Site.master.cs" Inherits="IntellisenseJavascript.Site" %> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html > <head id="head" runat="server"> <title></title> <telerik:RadStyleSheetManager ID="radStyleSheetManager" runat="server" /> </head> <body> <form id="form" runat="server"> <telerik:RadScriptManager ID="radScriptManager" runat="server"> <Scripts> <asp:ScriptReference Assembly="Telerik.Web.UI, Version=2011.3.1115.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" Name="Telerik.Web.UI.Common.Core.js" /> <asp:ScriptReference Assembly="Telerik.Web.UI, Version=2011.3.1115.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" Name="Telerik.Web.UI.Common.jQuery.js" /> <asp:ScriptReference Assembly="Telerik.Web.UI, Version=2011.3.1115.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" Name="Telerik.Web.UI.Common.jQueryInclude.js" /> </Scripts> </telerik:RadScriptManager> <telerik:RadAjaxManager ID="radAjaxManager" runat="server"> </telerik:RadAjaxManager> <div> #MASTER CONTENT# <asp:ContentPlaceHolder ID="contentPlaceHolder" runat="server"> </asp:ContentPlaceHolder> </div> </form> <script type="text/javascript"> $(function () { // Masterpage ready $('body').css('margin', '50px'); }); </script> </body> </html> ASPX Page<%@ Page Title="" Language="C#" MasterPageFile="~/Site.Master" AutoEventWireup="true" CodeBehind="Default.aspx.cs" Inherits="IntellisenseJavascript.Default" %> <asp:Content ID="Content1" ContentPlaceHolderID="contentPlaceHolder" runat="server"> <VSFix:IntelliJS runat="server" ID="intelliJS"> <Scripts> <asp:ScriptReference Assembly="Telerik.Web.UI, Version=2011.3.1115.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" Name="Telerik.Web.UI.Common.Core.js" /> <asp:ScriptReference Assembly="Telerik.Web.UI, Version=2011.3.1115.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" Name="Telerik.Web.UI.Common.jQuery.js" /> <asp:ScriptReference Assembly="Telerik.Web.UI, Version=2011.3.1115.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" Name="Telerik.Web.UI.Common.jQueryInclude.js" /> </Scripts> </VSFix:IntelliJS> <div style="border: 5px solid #FF9900;"> #PAGE CONTENT# </div> <script type="text/javascript"> $(function () { // Page ready $('body').css('border', '5px solid #888'); }); </script> </asp:Content> The Result I know, this is not the way it meant to be... but now at least you can have a Main ScriptManager for all Common Scripts and Settings, inject page specific Javascripts in PageLoad Event in normal ASPX Files and have JavaScript Intellisense for defined Scripts from JS Files or Assembly Ressouce in your Content Maybe, vNext will fix this.

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• repair broken packages-"dpkg: error: conflicting actions -f (--field) and -r (--remove)"

  - by yinon

  Ubuntu 12.04 LTS. if more information will be needed, tell me and'll give. the main problem is: tzach@tzach-pc:~$ sudo apt-get install docky [sudo] password for tzach: Reading package lists... Done Building dependency tree Reading state information... Done docky is already the newest version. You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: ca-certificates-java : Depends: openjdk-6-jre-headless (>= 6b16-1.6.1-2) but it is not going to be installed or java6-runtime-headless openjdk-7-jre-lib : Depends: openjdk-7-jre-headless (>= 7~b130~pre0) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). tzach@tzach-pc:~$ and also: tzach@tzach-pc:~$ sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these. **The following packages have unmet dependencies: ca-certificates-java : Depends: openjdk-6-jre-headless (>= 6b16-1.6.1-2) but it is not installed or java6-runtime-headless openjdk-7-jre-lib : Depends: openjdk-7-jre-headless (>= 7~b130~pre0) but it is not installed E: Unmet dependencies. Try using ******* so we tryied the guide here in messege #9: http://ubuntuforums.org/showthread.php?t=947124 we run all the first 4 commands and the last one-"sudo apt-get autoremove" gave us: tzach@tzach-pc:~$ sudo apt-get autoremove Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these. The following packages have unmet dependencies: **ca-certificates-java** : Depends: openjdk-6-jre-headless (>= 6b16-1.6.1-2) but it is not installed or java6-runtime-headless **openjdk-7-jre-lib** : Depends: openjdk-7-jre-headless (>= 7~b130~pre0) but it is not installed E: Unmet dependencies. Try using -f. so we run the last command twice: sudo dpkg --remove -force --force-remove-reinstreq ca-certificates-java and sudo dpkg --remove -force --force-remove-reinstreq openjdk-7-jre-lib but both of them gives: tzach@tzach-pc:~$ sudo dpkg --remove -force --force-remove-reinstreq ca-certificates-java [sudo] password for tzach: dpkg: error: conflicting actions -f (--field) and -r (--remove) Type dpkg --help for help about installing and deinstalling packages [*]; Use `dselect' or `aptitude' for user-friendly package management; Type dpkg -Dhelp for a list of dpkg debug flag values; Type dpkg --force-help for a list of forcing options; Type dpkg-deb --help for help about manipulating *.deb files; Options marked [*] produce a lot of output - pipe it through `less' or `more' ! EDIT FOR green7-output of "sudo apt-get -f install": tzach@tzach-pc:~$ sudo apt-get -f install [sudo] password for tzach: Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: icedtea-7-jre-cacao icedtea-7-jre-jamvm java-common openjdk-7-jre-headless tzdata-java Suggested packages: default-jre equivs sun-java6-fonts ttf-dejavu-extra fonts-ipafont-gothic fonts-ipafont-mincho ttf-telugu-fonts ttf-oriya-fonts ttf-kannada-fonts ttf-bengali-fonts The following packages will be REMOVED: ttf-mscorefonts-installer The following NEW packages will be installed: icedtea-7-jre-cacao icedtea-7-jre-jamvm java-common openjdk-7-jre-headless tzdata-java 0 upgraded, 5 newly installed, 1 to remove and 355 not upgraded. 5 not fully installed or removed. Need to get 0 B/29.6 MB of archives. After this operation, 88.5 MB of additional disk space will be used. Do you want to continue [Y/n]? y debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable dpkg: warning: there's no installed package matching ttf-mscorefonts-installer:amd64 Setting up tzdata (2012e-0ubuntu0.12.04) ... debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable dpkg: error processing tzdata (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Errors were encountered while processing: tzdata E: Sub-process /usr/bin/dpkg returned an error code (1) EDIT2 FOR green7: tzach@tzach-pc:~$ sudo apt-get remove --purge tzdata [sudo] password for tzach: Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: ca-certificates-java : Depends: openjdk-6-jre-headless (>= 6b16-1.6.1-2) but it is not going to be installed or java6-runtime-headless libc6 : Depends: tzdata but it is not going to be installed libc6:i386 : Depends: tzdata:i386 libical0 : Depends: tzdata but it is not going to be installed openjdk-7-jre-lib : Depends: openjdk-7-jre-headless (>= 7~b130~pre0) but it is not going to be installed python-dateutil : Depends: tzdata but it is not going to be installed ubuntu-minimal : Depends: tzdata but it is not going to be installed util-linux : Depends: tzdata (>= 2006c-2) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). EDIT3 FOR green7: tzach@tzach-pc:~$ sudo apt-get install openjdk-7-jre-headless [sudo] password for tzach: Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: openjdk-7-jre-headless : Depends: tzdata-java but it is not going to be installed Depends: java-common (>= 0.28) but it is not going to be installed Recommends: icedtea-7-jre-cacao (= 7~u3-2.1.1~pre1-1ubuntu3) but it is not going to be installed Recommends: icedtea-7-jre-jamvm (= 7~u3-2.1.1~pre1-1ubuntu3) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). some things in the text also supposed to be bolded. but not critic (: Thanks for the editing! Thanks a lot for your assistance.

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• Juniper Strategy, LLC is hiring SharePoint Developers&hellip;

  - by Mark Rackley

  Isn’t everybody these days? It seems as though there are definitely more jobs than qualified devs these days, but yes, we are looking for a few good devs to help round out our burgeoning SharePoint team. Juniper Strategy is located in the DC area, however we will consider remote devs for the right fit. This is your chance to get in on the ground floor of a bright company that truly “gets it” when it comes to SharePoint, Project Management, and Information Assurance. We need like-minded people who “get it”, enjoy it, and who are looking for more than just a job. We have government and commercial opportunities as well as our own internal product that has a bright future of its own. Our immediate needs are for SharePoint .NET developers, but feel free to submit your resume for us to keep on file as it looks as though we’ll need several people in the coming months. Please email us your resume and salary requirements to [email protected] Below are our official job postings. Thanks for stopping by, we look forward to  hearing from you. Senior SharePoint .NET Developer Senior developer will focus on design and coding of custom, end-to-end business process solutions within the SharePoint framework. Senior developer with the ability to serve as a senior developer/mentor and manage day-to-day development tasks. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. For selected development path, prepare technical specification and build the solution. Assist project manager with defining development task schedule and level-of-effort. Lead technical solution deployment. Job Requirements Minimum of 7 years experience in agile development, with at least 3 years of SharePoint-related development experience (SPS, SharePoint 2007/2010, WSS2-4). Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Experience with using multiple data sources/repositories for database CRUD activities, including relational databases, SAP, Oracle e-Business. Experience with designing and deploying performance-based solutions in SharePoint for business processes that involve a very large number of records. Experience designing dynamic dashboards and mashups with data from multiple sources (internal to SharePoint as well as from external sources). Experience designing custom forms to facilitate user data entry, both with and without leveraging Forms Services. Experience building custom web part solutions. Experience with designing custom solutions for processing underlying business logic requirements including, but not limited to, SQL stored procedures, C#/ASP.Net workflows/event handlers (including timer jobs) to support multi-tiered decision trees and associated computations. Ability to create complex solution packages for deployment (e.g., feature-stapled site definitions). Must have impeccable communication skills, both written and verbal. Seeking a "tinkerer"; proactive with a thirst for knowledge (and a sense of humor). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. Applicants must pass a skills assessment test. MCP/MCTS or comparable certification preferred. Salary & Travel Negotiable SharePoint Project Lead Define project task schedule, work breakdown structure and level-of-effort. Serve as principal liaison to the customer to manage deliverables and expectations. Day-to-day project and team management, including preparation and maintenance of project plans, budgets, and status reports. Prepare technical briefings and presentation decks, provide briefs to C-level stakeholders. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. The SharePoint Project Lead will be working with SharePoint architects and system owners to perform requirements/gap analysis and develop the underlying functional specifications. Once we have functional specifications as close to "final" as possible, the Project Lead will be responsible for preparation of the associated technical specification/development blueprint, along with assistance in preparing IV&V/test plan materials with support from other team members. This person will also be responsible for day-to-day management of "developers", but is also expected to engage in development directly as needed.  Job Requirements Minimum 8 years of technology project management across the software development life-cycle, with a minimum of 3 years of project management relating specifically to SharePoint (SPS 2003, SharePoint2007/2010) and/or Project Server. Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Ability to interact and collaborate effectively with team members and stakeholders of different skill sets, personalities and needs. General "development" skill set required is a fundamental understanding of MOSS 2007 Enterprise, SP1/SP2, from the top-level of skinning to the core of the SharePoint object model. Impeccable communication skills, both written and verbal, and a sense of humor are required. The projects will require being at a client site at least 50% of the time in Washington DC (NW DC) and Maryland (near Suitland). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. PMP certification, PgMP preferred. Salary & Travel Negotiable

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• TFS API-Process Template currently applied to the Team Project

  - by Tarun Arora

  Download Demo Solution - here In this blog post I’ll show you how to use the TFS API to get the name of the Process Template that is currently applied to the Team Project. You can also download the demo solution attached, I’ve tested this solution against TFS 2010 and TFS 2011.    1. Connecting to TFS Programmatically I have a blog post that shows you from where to download the VS 2010 SP1 SDK and how to connect to TFS programmatically. private TfsTeamProjectCollection _tfs; private string _selectedTeamProject;   TeamProjectPicker tfsPP = new TeamProjectPicker(TeamProjectPickerMode.SingleProject, false); tfsPP.ShowDialog(); this._tfs = tfsPP.SelectedTeamProjectCollection; this._selectedTeamProject = tfsPP.SelectedProjects[0].Name; 2. Programmatically get the Process Template details of the selected Team Project I’ll be making use of the VersionControlServer service to get the Team Project details and the ICommonStructureService to get the Project Properties. private ProjectProperty[] GetProcessTemplateDetailsForTheSelectedProject() { var vcs = _tfs.GetService<VersionControlServer>(); var ics = _tfs.GetService<ICommonStructureService>(); ProjectProperty[] ProjectProperties = null; var p = vcs.GetTeamProject(_selectedTeamProject); string ProjectName = string.Empty; string ProjectState = String.Empty; int templateId = 0; ProjectProperties = null; ics.GetProjectProperties(p.ArtifactUri.AbsoluteUri, out ProjectName, out ProjectState, out templateId, out ProjectProperties); return ProjectProperties; } 3. What’s the catch? The ProjectProperties will contain a property “Process Template” which as a value has the name of the process template. So, you will be able to use the below line of code to get the name of the process template. var processTemplateName = processTemplateDetails.Where(pt => pt.Name == "Process Template").Select(pt => pt.Value).FirstOrDefault();   However, if the process template does not contain the property “Process Template” then you will need to add it. So, the question becomes how do i add the Name property to the Process Template. Download the Process Template from the Process Template Manager on your local        Once you have downloaded the Process Template to your local machine, navigate to the Classification folder with in the template       From the classification folder open Classification.xml        Add a new property <property name=”Process Template” value=”MSF for CMMI Process Improvement v5.0” />           4. Putting it all together… using System; using System.Collections.Generic; using System.ComponentModel; using System.Data; using System.Drawing; using System.Linq; using System.Text; using System.Windows.Forms; using Microsoft.TeamFoundation.Client; using Microsoft.TeamFoundation.VersionControl.Client; using Microsoft.TeamFoundation.Server; using System.Diagnostics; using Microsoft.TeamFoundation.WorkItemTracking.Client; namespace TfsAPIDemoProcessTemplate { public partial class Form1 : Form { public Form1() { InitializeComponent(); } private TfsTeamProjectCollection _tfs; private string _selectedTeamProject; private void btnConnect_Click(object sender, EventArgs e) { TeamProjectPicker tfsPP = new TeamProjectPicker(TeamProjectPickerMode.SingleProject, false); tfsPP.ShowDialog(); this._tfs = tfsPP.SelectedTeamProjectCollection; this._selectedTeamProject = tfsPP.SelectedProjects[0].Name; var processTemplateDetails = GetProcessTemplateDetailsForTheSelectedProject(); listBox1.Items.Clear(); listBox1.Items.Add(String.Format("Team Project Selected => '{0}'", _selectedTeamProject)); listBox1.Items.Add(Environment.NewLine); var processTemplateName = processTemplateDetails.Where(pt => pt.Name == "Process Template") .Select(pt => pt.Value).FirstOrDefault(); if (!string.IsNullOrEmpty(processTemplateName)) { listBox1.Items.Add(Environment.NewLine); listBox1.Items.Add(String.Format("Process Template Name: {0}", processTemplateName)); } else { listBox1.Items.Add(String.Format("The Process Template does not have the 'Name' property set up")); listBox1.Items.Add(String.Format("***TIP: Download the Process Template and in Classification.xml add a new property Name, update the template then you will be able to see the Process Template Name***")); listBox1.Items.Add(String.Format(" - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -")); } } private ProjectProperty[] GetProcessTemplateDetailsForTheSelectedProject() { var vcs = _tfs.GetService<VersionControlServer>(); var ics = _tfs.GetService<ICommonStructureService>(); ProjectProperty[] ProjectProperties = null; var p = vcs.GetTeamProject(_selectedTeamProject); string ProjectName = string.Empty; string ProjectState = String.Empty; int templateId = 0; ProjectProperties = null; ics.GetProjectProperties(p.ArtifactUri.AbsoluteUri, out ProjectName, out ProjectState, out templateId, out ProjectProperties); return ProjectProperties; } } } Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Have you come across a better way of doing this, please share your experience here. Questions/Feedback/Suggestions, etc please leave a comment. Thank You! Share this post : CodeProject

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• Oracle Fusion Middleware Innovation Award Winners 2012: ADF & Fusion Development

  - by Dana Singleterry

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Fusion Middleware Innovation Awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The awards were presented during Oracle OpenWorld 2012 and following winners are for the category of ADF & Fusion Development. Micros – an OPN Platinum partner – has been working closely with Oracle product management teams in applying industry best practices in the development of their solutions. Their current application suite for the hospitality industry was built on Oracle Forms and the Oracle database running on MS Windows. The next generation of this suite is being developed and released in modules that are now based on Oracle FMW (including ADF) 11g technologies and Oracle Database 11g all running on Oracle Linux. The primary driver was that of modernization and hence the reason Oracle ADF was selected to provide a rich UI for business processes that could be served up through traditional methods or through mobile devices globally. SOA Suite & ADF allowed for loosely-coupled services that could evolve with the needs of the business. Micros's application innovations includes the use of business application portlets that have been published from ADF Faces Task Flows generated using WebCenter portlet libraries  & Oracle Metadata Services (MDS) with multi-layered customizations using Oracle WebCenter Composer. PCS (Marfin Egnatia Bank of Greece) – PCS Wealth Management is a WM Software Solution, which captures and automates the WM business processes allowing Service Providers to allocate enough time and effort into Customer Service and Investment Strategies, under Advisory or Execution-Only Services. The Product is built upon the latest Web Technologies and ensures Best Practices covering all functional expectations, meeting local regulatory requirements and discovering successful opportunities for the WM Customers' Portfolios. The new unified Wealth Management system offers an unparalleled User Interface taking full advantage of the user friendly ADF Faces Components to a great extent, all serving Private Banking purposes. The application offers a true Account Officer Cockpit with shallow navigation, one-click access to informed decisions and a perfect customer service. ADF Grids and Pivots, the Data Visualization Components, as well as the Calendar and Map Components are cleverly used to help the user eliminate the usage of Excel, Outlook and other systems. PCS's application is unique in the way it leverages the ADF Faces data visualization components to create a truly attractive and insightful dashboard for their application. PCS Wealth Management Demo Qualcomm – Qualcomm, a $17B per year company, designs and sells semiconductor products for wireless telecommunications, mobile and computing markets. In addition, Qualcomm companies provide various hardware and software products to facilitate the design, development and deployment of phones and the applications that run on them. Qualcomm’s challenge has been to not only develop and deploy new business system functions to keep pace with customer demand, but also to provide a customer collaboration capability that is sufficiently robust, easy to use, and flexible to meet emerging and future needs. Qualcomm has taken successful steps in building and deploying the customer engagement platform Ieveraging various Oracle technologies including Fusion Middleware (ADF, SOA, OBIEE) and their proven ERP foundation of EBS and 11g databases. The new platform delivers a more unified and “seamless” business solution with a consistent, modern “look and feel” all based on standard business processes which facilitate efficient collaboration with Qualcomm and its customers. The look and feel leverages ADF in innovative ways and includes hover over navigation, custom pagination components, and skinning. Qualcomm has exposed a services layer that provides significant functionality including order-to-ship, quote-to-order, customer on-boarding and contract validation. Qualcomm's creative designs leverage Oracle's SOA Suite to integrate with Oracle EBS and desperate applications to provide a rich user interface through the use use of Oracle ADF Faces Rich Client Components providing a self-service solution to their customers.

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• HDFC Bank's Journey to Oracle Private Database Cloud

  - by Nilesh Agrawal

  One of the key takeaways from a recent post by Sushil Kumar is the importance of business initiative that drives the transformational journey from legacy IT to enterprise private cloud. The journey that leads to a agile, self-service and efficient infrastructure with reduced complexity and enables IT to deliver services more closely aligned with business requirements. Nilanjay Bhattacharjee, AVP, IT of HDFC Bank presented a real-world case study based on one such initiative in his Oracle OpenWorld session titled "HDFC BANK Journey into Oracle Database Cloud with EM 12c DBaaS". The case study highlighted in this session is from HDFC Bank’s Lending Business Segment, which comprises roughly 50% of Bank’s top line. Bank’s Lending Business is always under pressure to launch “New Schemes” to compete and stay ahead in this segment and IT has to keep up with this challenging business requirement. Lending related applications are highly dynamic and go through constant changes and every single and minor change in each related application is required to be thoroughly UAT tested certified before they are certified for production rollout. This leads to a constant pressure in IT for rapid provisioning of UAT databases on an ongoing basis to enable faster time to market. Nilanjay joined Sushil Kumar, VP, Product Strategy, Oracle, during the Enterprise Manager general session at Oracle OpenWorld 2012. Let's watch what Nilanjay had to say about their recent Database cloud deployment. “Agility” in launching new business schemes became the key business driver for private database cloud adoption in the Bank. Nilanjay spent an hour discussing it during his session. Let's look at why Database-as-a-Service(DBaaS) model was need of the hour in this case  - Average 3 days to provision UAT Database for Loan Management Application Silo’ed UAT environment with Average 30% utilization Compliance requirement consume UAT testing resources DBA activities leads to $$ paid to SI for provisioning databases manually Overhead in managing configuration drift between production and test environments Rollout impact/delay on new business initiatives The private database cloud implementation progressed through 4 fundamental phases - Standardization, Consolidation, Automation, Optimization of UAT infrastructure. Project scoping was carried out and end users and stakeholders were engaged early on right from planning phase and including all phases of implementation. Standardization and Consolidation phase involved multiple iterations of planning to first standardize on infrastructure, db versions, patch levels, configuration, IT processes etc and with database level consolidation project onto Exadata platform. It was also decided to have existing AIX UAT DB landscape covered and EM 12c DBaaS solution being platform agnostic supported this model well. Automation and Optimization phase provided the necessary Agility, Self-Service and efficiency and this was made possible via EM 12c DBaaS. EM 12c DBaaS Self-Service/SSA Portal was setup with required zones, quotas, service templates, charge plan defined. There were 2 zones implemented - Exadata zone  primarily for UAT and benchmark testing for databases running on Exadata platform and second zone was for AIX setup to cover other databases those running on AIX. Metering and Chargeback/Showback capabilities provided business and IT the framework for cloud optimization and also visibility into cloud usage. More details on UAT cloud implementation, related building blocks and EM 12c DBaaS solution are covered in Nilanjay's OpenWorld session here. Some of the key Benefits achieved from UAT cloud initiative are - New business initiatives can be easily launched due to rapid provisioning of UAT Databases [ ~3 hours ] Drastically cut down $$ on SI for DBA Activities due to Self-Service Effective usage of infrastructure leading to  better ROI Empowering  consumers to provision database using Self-Service Control on project schedule with DB end date aligned to project plan submitted during provisioning Databases provisioned through Self-Service are monitored in EM and auto configured for Alerts and KPI Regulatory requirement of database does not impact existing project in queue This table below shows typical list of activities and tasks involved when a end user requests for a UAT database. EM 12c DBaaS solution helped reduce UAT database provisioning time from roughly 3 days down to 3 hours and this timing also includes provisioning time for database with production scale data (ranging from 250 G to 2 TB of data) - And it's not just about time to provision,  this initiative has enabled an agile, efficient and transparent UAT environment where end users are empowered with real control of cloud resources and IT's role is shifted as enabler of strategic services instead of being administrator of all user requests. The strong collaboration between IT and business community right from planning to implementation to go-live has played the key role in achieving this common goal of enterprise private cloud. Finally, real cloud is here and this cloud is accompanied with rain (business benefits) as well ! For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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• Windows Azure End to End Examples

  - by BuckWoody

  I’m fascinated by the way people learn. I’m told there are several methods people use to understand new information, from reading to watching, from experiencing to exploring. Personally, I use multiple methods of learning when I encounter a new topic, usually starting with reading a bit about the concepts. I quickly want to put those into practice, however, especially in the technical realm. I immediately look for examples where I can start trying out the concepts. But I often want a “real” example – not just something that represents the concept, but something that is real-world, showing some feature I could actually use. And it’s no different with the Windows Azure platform – I like finding things I can do now, and actually use. So when I started learning Windows Azure, I of course began with the Windows Azure Training Kit – which has lots of examples and labs, presentations and so on. But from there, I wanted more examples I could learn from, and eventually teach others with. I was asked if I would write a few of those up, so here are the ones I use. CodePlex CodePlex is Microsoft’s version of an “Open Source” repository. Anyone can start a project, add code, documentation and more to it and make it available to the world, free of charge, using various licenses as they wish. Microsoft also uses this location for most of the examples we publish, and sample databases for SQL Server. If you search in CodePlex for “Azure”, you’ll come back with a list of projects that folks have posted, including those of us at Microsoft. The source code and documentation are there, so you can learn using actual examples of code that will do what you need. There’s everything from a simple table query to a full project that is sort of a “Corporate Dropbox” that uses Windows Azure Storage. The advantage is that this code is immediately usable. It’s searchable, and you can often find a complete solution to meet your needs. The disadvantage is that the code is pretty specific – it may not cover a huge project like you’re looking for. Also, depending on the author(s), you might not find the documentation level you want. Link: http://azureexamples.codeplex.com/site/search?query=Azure&ac=8    Tailspin Microsoft Patterns and Practices is a group here that does an amazing job at sharing standard ways of doing IT – from operations to coding. If you’re not familiar with this resource, make sure you read up on it. Long before I joined Microsoft I used their work in my daily job – saved a ton of time. It has resources not only for Windows Azure but other Microsoft software as well. The Patterns and Practices group also publishes full books – you can buy these, but many are also online for free. There’s an end-to-end example for Windows Azure using a company called “Tailspin”, and the work covers not only the code but the design of the full solution. If you really want to understand the thought that goes into a Platform-as-a-Service solution, this is an excellent resource. The advantages are that this is a book, it’s complete, and it includes a discussion of design decisions. The disadvantage is that it’s a little over a year old – and in “Cloud” years that’s a lot. So many things have changed, improved, and have been added that you need to treat this as a resource, but not the only one. Still, highly recommended. Link: http://msdn.microsoft.com/en-us/library/ff728592.aspx Azure Stock Trader Sometimes you need a mix of a CodePlex-style application, and a little more detail on how it was put together. And it would be great if you could actually play with the completed application, to see how it really functions on the actual platform. That’s the Azure Stock Trader application. There’s a place where you can read about the application, and then it’s been published to Windows Azure – the production platform – and you can use it, explore, and see how it performs. I use this application all the time to demonstrate Windows Azure, or a particular part of Windows Azure. The advantage is that this is an end-to-end application, and online as well. The disadvantage is that it takes a bit of self-learning to work through.  Links: Learn it: http://msdn.microsoft.com/en-us/netframework/bb499684 Use it: https://azurestocktrader.cloudapp.net/

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• Windows Azure End to End Examples

  - by BuckWoody

  I’m fascinated by the way people learn. I’m told there are several methods people use to understand new information, from reading to watching, from experiencing to exploring. Personally, I use multiple methods of learning when I encounter a new topic, usually starting with reading a bit about the concepts. I quickly want to put those into practice, however, especially in the technical realm. I immediately look for examples where I can start trying out the concepts. But I often want a “real” example – not just something that represents the concept, but something that is real-world, showing some feature I could actually use. And it’s no different with the Windows Azure platform – I like finding things I can do now, and actually use. So when I started learning Windows Azure, I of course began with the Windows Azure Training Kit – which has lots of examples and labs, presentations and so on. But from there, I wanted more examples I could learn from, and eventually teach others with. I was asked if I would write a few of those up, so here are the ones I use. CodePlex CodePlex is Microsoft’s version of an “Open Source” repository. Anyone can start a project, add code, documentation and more to it and make it available to the world, free of charge, using various licenses as they wish. Microsoft also uses this location for most of the examples we publish, and sample databases for SQL Server. If you search in CodePlex for “Azure”, you’ll come back with a list of projects that folks have posted, including those of us at Microsoft. The source code and documentation are there, so you can learn using actual examples of code that will do what you need. There’s everything from a simple table query to a full project that is sort of a “Corporate Dropbox” that uses Windows Azure Storage. The advantage is that this code is immediately usable. It’s searchable, and you can often find a complete solution to meet your needs. The disadvantage is that the code is pretty specific – it may not cover a huge project like you’re looking for. Also, depending on the author(s), you might not find the documentation level you want. Link: http://azureexamples.codeplex.com/site/search?query=Azure&ac=8    Tailspin Microsoft Patterns and Practices is a group here that does an amazing job at sharing standard ways of doing IT – from operations to coding. If you’re not familiar with this resource, make sure you read up on it. Long before I joined Microsoft I used their work in my daily job – saved a ton of time. It has resources not only for Windows Azure but other Microsoft software as well. The Patterns and Practices group also publishes full books – you can buy these, but many are also online for free. There’s an end-to-end example for Windows Azure using a company called “Tailspin”, and the work covers not only the code but the design of the full solution. If you really want to understand the thought that goes into a Platform-as-a-Service solution, this is an excellent resource. The advantages are that this is a book, it’s complete, and it includes a discussion of design decisions. The disadvantage is that it’s a little over a year old – and in “Cloud” years that’s a lot. So many things have changed, improved, and have been added that you need to treat this as a resource, but not the only one. Still, highly recommended. Link: http://msdn.microsoft.com/en-us/library/ff728592.aspx Azure Stock Trader Sometimes you need a mix of a CodePlex-style application, and a little more detail on how it was put together. And it would be great if you could actually play with the completed application, to see how it really functions on the actual platform. That’s the Azure Stock Trader application. There’s a place where you can read about the application, and then it’s been published to Windows Azure – the production platform – and you can use it, explore, and see how it performs. I use this application all the time to demonstrate Windows Azure, or a particular part of Windows Azure. The advantage is that this is an end-to-end application, and online as well. The disadvantage is that it takes a bit of self-learning to work through.  Links: Learn it: http://msdn.microsoft.com/en-us/netframework/bb499684 Use it: https://azurestocktrader.cloudapp.net/

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• Forcing an External Activation with Service Broker

  - by Davide Mauri

  In these last days I’ve been working quite a lot with Service Broker, a technology I’m really happy to work with, since it can give a lot of satisfaction. The scale-out solution one can easily build is simply astonishing. I’m helping a company to build a very scalable and – yet almost inexpensive – invoicing system that has to be able to scale out using commodity hardware. To offload the work from the main server to satellite “compute nodes” (yes, I’ve borrowed this term from PDW) we’re using Service Broker and the External Activator application available in the SQL Server Feature Pack. For those who are not used to work with SSB, the External Activation is a feature that allows you to intercept the arrival of a message in a queue right from your application code. http://msdn.microsoft.com/en-us/library/ms171617.aspx (Look for “Event-Based Activation”) In order to make life even more easier, Microsoft released the External Activation application that saves you even from writing even this code. http://blogs.msdn.com/b/sql_service_broker/archive/tags/external+activator/ The External Activator application can be configured to execute your own application so that each time a message – an invoice in my case – arrives in the target queue, the invoking application is executed and the invoice is calculated. The very nice feature of External Activator is that it can automatically execute as many configured application in order to process as many messages as your system can handle.  This also a lot of create a scale-out solution, leaving to the developer only a fraction of the problems that usually came with asynchronous programming. Developers are also shielded from Service Broker since everything can be encapsulated in Stored Procedures, so that – for them – developing such scale-out asynchronous solution is not much more complex than just executing a bunch of Stored Procedures. Now, if everything works correctly, you don’t have to bother of anything else. You put messages in the queue and your application, invoked by the External Activator, process them. But what happen if for some reason your application fails to process the messages. For examples, it crashes? The message is safe in the queue so you just need to process it again. But your application is invoked by the External Activator application, so now the question is, how do you wake up that app? Service Broker will engage the activation process only if certain conditions are met: http://msdn.microsoft.com/en-us/library/ms171601.aspx But how we can invoke the activation process manually, without having to wait for another message to arrive (the arrival of a new message is a condition that can fire the activation process)? The “trick” is to do manually with the activation process does: sending a system message to a queue in charge of handling External Activation messages: declare @conversationHandle uniqueidentifier; declare @n xml = N' <EVENT_INSTANCE>   <EventType>QUEUE_ACTIVATION</EventType>   <PostTime>' + CONVERT(CHAR(24),GETDATE(),126) + '</PostTime>   <SPID>' + CAST(@@SPID AS VARCHAR(9)) + '</SPID>   <ServerName>[your_server_name]</ServerName>   <LoginName>[your_login_name]</LoginName>   <UserName>[your_user_name]</UserName>   <DatabaseName>[your_database_name]</DatabaseName>   <SchemaName>[your_queue_schema_name]</SchemaName>   <ObjectName>[your_queue_name]</ObjectName>   <ObjectType>QUEUE</ObjectType> </EVENT_INSTANCE>' begin dialog conversation     @conversationHandle from service        [<your_initiator_service_name>] to service          '<your_event_notification_service>' on contract         [http://schemas.microsoft.com/SQL/Notifications/PostEventNotification] with     encryption = off,     lifetime = 6000 ; send on conversation     @conversationHandle message type     [http://schemas.microsoft.com/SQL/Notifications/EventNotification] (@n) ;     end conversation @conversationHandle; That’s it! Put the code in a Stored Procedure and you can add to your application a button that says “Force Queue Processing” (or something similar) in order to start the activation process whenever you need it (which should not occur too frequently but it may happen). PS I know that the “fire-and-forget” (ending the conversation without waiting for an answer) technique is not a best practice, but in this case I don’t see how it can hurts so I decided to stay very close to the KISS principle []

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• Registration is open - JD Edwards Summit in Dubai

  - by Hartmut Wiese

  Dear all, the registration is now open for the 2nd ECEMEA JD Edwards Summit in Dubai. The event is taking place from NOV 17-21. Please see Agenda details and registration links on those two pages:  Partner and Employee Registration Page:eventreg.oracle.com/profile/web/index.cfm?PKWebId=0x285012625 Customer Registration Page:http://eventreg.oracle.com/profile/web/index.cfm?PKWebId=0x285012625 Partner have to pay a fee and with the registration each partner confirms to do his/her payment. Only accepted method of payment is through PayPal. You will receive a separate email after registration with additional details. Prices are the following: - NOV 17-18: USD 100 per Partner registration - NOV 20-21: USD 100 per Partner and Customer registration (NOV 19 is free of charge, Partner Sponsors can register up to 4 people free of charge for the whole event) After the registration you receive an automatic workflow message which is not the registration confirmation. We first have to check the capacity and once you are approved you will receive a separate email with your registration confirmation. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Speciality this year: An invitation letter can be created for Employees only. The fastest way for Customers/Partners to get a Visa is talking to your hotel or airline. This is an established process within this region Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One workshop is pretty interesting for “JDE in a box” Partner. One standard training (Introduction to Oracle Solaris V.11) was used and we have added some specific content about how to create a “JDE in a box” solution for the X3-2 / T4-1 combination. A “JDE in a box” solution is a Partner Go-to-Market solution where Oracle is helping each partners in identifying the components to use and where we also want to leverage our experiences and help our Partner to successfully combine this to a Partner offering.Target audience are Partner with no or limited Solaris/Sparc knowledge.This is the first version of this training and we all will learn from this experiences. I hope to see a lot of JDEdwards interested people in Dubai during the five days of the event.

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• SQL SERVER – Weekly Series – Memory Lane – #006

  - by pinaldave

  Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2006 This was my very first year of blogging so I was every day learning something new. As I have said many times, that blogging was never an intention. I had really not understood what exactly I am working on or beginning when I was beginning blogging in 2006. I had never knew that my life was going to change forever, once I started blogging. When I look back all of this year, I am happy that we are here together. 2007 IT Outsourcing to India – Top 10 Reasons Companies Outsource Outsourcing is about trust, collaboration and success. Helping other countries in need has been always the course of mankind, outsourcing is nothing different then that. With information technology and process improvements increasing the complexity, costs and skills required to accomplish routine tasks as well as challenging complex tasks, companies are outsourcing such tasks to providers who have the expertise to perform them at lower costs , with greater value and quality outcome. UDF – Remove Duplicate Chars From String This was a very interesting function I wrote in my early career. I am still using this function when I have to remove duplicate chars from strings. I have yet to come across a scenario where it does not work so I keep on using it till today. Please leave a comment if there is any better solution to this problem. FIX : Error : 3702 Cannot drop database because it is currently in use This is a very generic error when DROP Database is command is executed and the database is not dropped. The common mistake user is kept the connection open with this database and trying to drop the database. The database cannot be dropped if there is any other connection open along with it. It is always a good idea to take database in single user mode before dropping it. Here is the quick tutorial regarding how to bring the database in single user mode: Using T-SQL | Using SSMS. 2008 Install SQL Server 2008 – How to Upgrade to SQL Server 2008 – Installation Tutorial This was indeed one of the most popular articles in SQL Server 2008. Lots of people wanted to learn how to install SQL SErver 2008 but they were facing various issues while installation. I build this tutorial which becomes reference points for many. Default Collation of SQL Server 2008 What is the collation of SQL Server 2008 default installations? I often see this question confusing many experienced developers as well. Well the answer is in following image. Ahmedabad SQL Server User Group Meeting – November 2008 User group meetings are fun, now a days I am going to User Group meetings every week but there was a case when I have been just a beginner on this subject. The bug of the community was caught on me years ago when I started to present in Ahmedabad and Gandhinagar SQ LServer User Groups. 2009 Validate an XML document in TSQL using XSD My friend Jacob Sebastian wrote an excellent article on the subject XML and XSD. Because of the ‘eXtensible’ nature of XML (eXtensible Markup Language), often there is a requirement to restrict and validate the content of an XML document to a pre-defined structure and values. XSD (XML Schema Definition Language) is the W3C recommended language for describing and validating XML documents. SQL Server implements XSD as XML Schema Collections. Star Join Query Optimization At present, when queries are sent to very large databases, millions of rows are returned. Also the users have to go through extended query response times when joining multiple tables are involved with such queries. ‘Star Join Query Optimization’ is a new feature of SQL Server 2008 Enterprise Edition. This mechanism uses bitmap filtering for improving the performance of some types of queries by the effective retrieval of rows from fact tables. 2010 These puzzles are very interesting and intriguing – there was lots of interest on this subject. If you have free time this weekend. You may want to try them out. SQL SERVER – Challenge – Puzzle – Usage of FAST Hint (Solution)  SQL SERVER – Puzzle – Challenge – Error While Converting Money to Decimal (Solution)  SQL SERVER – Challenge – Puzzle – Why does RIGHT JOIN Exists (Open)  Additionally, I had great fun presenting SQL Server Performance Tuning seminar at fantastic locations in Hyderabad. Installing AdventeWorks Database This has been the most popular request I have received on my blog. Here is the quick video about how one can install AdventureWorks. 2011 Effect of SET NOCOUNT on @@ROWCOUNT There was an interesting incident once while I was presenting a session. I wrote a code and suddenly 10 hands went up in the air.  This was a bit surprise to me as I do not know why they all got alerted. I assumed that there should be something wrong with either project, screen or my display. However the real reason was very interesting – I suggest you read the complete blog post to understand this interesting scenario. Error: Deleting Offline Database and Creating the Same Name This is very interesting because once a user deletes the offline database the MDF and LDF file still exists and if the user attempts to create a new database with the same name it will give error. I found this very interesting and the blog explains the concept very quickly. Have you ever faced a similar situation? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Backup Your Windows Home Server Off-Site with Asus Webstorage

  - by Mysticgeek

  Windows Home Server lets you backup machines on your network easily. But what about backing up the server data? Today we take a look at ASUS WebStorage for Windows Home Server, which provides you with secure off-site backup for WHS. To use the ASUS WebStorage service you’ll need to sign up for a free account. It offers 1GB of free storage, then you can purchase an unlimited backup package for $39.99 for a year subscription. Note: They also offer online storage for individual PCs as well. Install ASUS WebStorage for WHS Browse to your shared folders on the server and open the Add-Ins folder and copy over the WHSConnectorSetup2.2.4.088.msi file (link below) then close out of the folder. Now launch Windows Home Server Console from one of the computers on your network, click Settings, then Add-ins. Under Available Add-ins click the Available tab and you’ll see the Asus WebStorage installer file we just copied over. Click the Install button. Installation kicks off and when it’s complete, you’ll need to close out of the console and reconnect. Using ASUS WebStorage WHS Connector  When you reconnect to WHS Console, scroll over to the ASUS WebStorage icon and click on Settings. Now log into your ASUS account… Now select the folders you want to backup to the WebStorage service. Select the radio button next to Enable to initialize the backup process… The backup process begins. You can change which folders are backed up simply by disabling the backup process, uncheck the folder(s), then enable the backup again. ASUS WebStorage Site After you have files backed up to the ASUS site, log into your account, and your presented with an overview of the amount of storage you’re using. It also shows what type of files are taking certain amounts of space.   You can browse through your backed up files and folders. It allows you to share and sync backed up data as well. Navigate to the file you want and you can easily download it by clicking on it, or share it out by clicking the share link below it. If you choose to share it, you’re provided with a link to the file to send out to other users.   Conclusion Users of Windows Home Server have been looking for an inexpensive cloud backup solution for quite some time. There are services such as JungleDisk, KeepVault, Wuala…etc. These services probably do a better job, but can start getting expensive once you start uploading a GBs of data. Another disappointment of ASUS WebStorage is you can only backup your WHS shares (from what we’ve been able to determine), it’s an “all or nothing” type of thing. You cannot go in and select individual files and folders. The initial upload speeds can be a bit slow as well, although that might have something to do with limited upload speeds on the DSL connection we used to test it. Retrieving your data from the ASUS site is a breeze though, and all the data files are organized quite well. The WHS Addin is very easy to install and use. If you’re looking for an off-site solution to backup your WHS data, you can test out ASUS WebStorage for free with a 1GB limit. This is good for testing the service and it might be exactly what you’re looking for. Other users may want a more advanced solution like KeepVault or CloudBerry…which is a front end for Amazon S3 storage. Download ASUS WebStorage WHS Addin Other WHS Offsite Backup Solutions CloudBerry, JungleDisk, KeepVault, Wuala Similar Articles Productive Geek Tips Restore Files from Backups on Windows Home ServerGMedia Blog: Setting Up a Windows Home ServerCreate A Windows Home Server Home Computer Restore DiscRemove a Network Computer from Windows Home ServerShare Ubuntu Home Directories using Samba TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow

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• SQLAuthority News – 7th Anniversary of Blog – A Personal Note

  - by Pinal Dave

  Special Day Today is a very special day – seven years ago I blogged for the very first time.  Seven years ago, I didn’t know what I was doing, I didn’t know how to blog, or even what a blog was or what to write.  I was working as a DBA, and I was trying to solve a problem – at my job, there were a few issues I had to fix again and again and again.  There were days when I was rewriting the same solution over and over, and there were times when I would get very frustrated because I could not write the same elegant solution that I had written before.  I came up with a solution to this problem – posting these solutions online, where I could access them whenever I needed them.  At that point, I had no idea what a blog was, or even how the internet worked, I had no idea that a blog would be visible to others.  Can you believe it? Google it on Yahoo! After a few posts on this “blog,” there was a surprise for me – an e-mail saying that someone had left me a comment.  I was surprised, because I didn’t even know you could comment on a blog!  I logged on and read my comment.  It said: “I like your script,but there is a small bug.  If you could fix it, it will run on multiple other versions of SQL Server.”  I was like, “wow, someone figured out how to find my blog, and they figured out how to fix my script!”  I found the bug, I fixed the script, and a wrote a thank you note to the guy.  My first question for him was: how did you figure it out – not the script, but how to find my blog?  He said he found it from Yahoo Search (this was in the time before Google, believe it or not). From that day, my life changed.  I wrote a few more posts, I got a few more comments, and I started to watch my traffic.  People were reading, commenting, and giving feedback.  At the end of the day, people enjoyed what I was writing.  This was a fantastic feeling!  I never thought I would be writing for others.  Even today, I don’t feel like I am writing for others, but that I am simply posting what I am learning every day.  From that very first day, I decided that I would not change my intent or my blog’s purpose. 72 Million Views – 2600 Posts – 57000 comments – 10 books – 9 courses Today, this blog is my habit, my addiction, my baby.  Every day I try to learn something new, and that lesson gets posted on the blog.  Lately there have been days where I am traveling for a full 24 hours, but even on those days I try to learn something new, and later when I have free time, I will still post it to the blog.  Because of this habit, this blog has over 72 millions views, I have written more than 2600 posts, and there are 57,000 comments and counting.  I have also written 10 books, 9 courses, and learned so many things.  This blog has given me back so much more than I ever put it into it.  It gave me an education, a reason to learn something new every day, and a way to connect to people.  I like to think of it as a learning chain, a relay where we all pass knowledge from one to another. Never Ending Journey When I started the blog, I thought I would write for a few days and stop, but now after seven years I haven’t stopped and I have no intention of stopping!  However, change happens, and for this blog it will start today.  This blog started as a single resource for SQL Server, but now it has grown beyond, to Sharepoint, Personal Development, Developer Training, MySQL, Big Data, and lots of other things.  Truly speaking, this blog is more than just SQL Server, and that was always my intention.  I named it “SQL Authority,” not “SQL Server Authority”!  Loudly and clearly, I would like to announce that I am going to go back to my roots and start writing more about SQL, more about big data, and more about the other technology like relational databases, MySQL, Oracle, and others.  My goal is not to become a comprehensive resource for every technology, my goal is to learn something new every day – and now it can be so much more than just SQL Server.  I will learn it, and post it here for you. I have written a very long post on this anniversary, but here is the summary: Thank You.  You all have been wonderful.  Seven years is a long journey, and it makes me emotional.  I have been “with” this blog before I met my wife, before we had our daughter.  This blog is like a fourth member of the family.  Keep reading, keep commenting, keep supporting.  Thank you all. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: About Me, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL

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• 5 minutes WIF: Make your ASP.NET application use test-STS

  - by DigiMortal

  Windows Identity Foundation (WIF) provides us with simple and dummy STS application we can use to develop our system with no actual STS in place. In this posting I will show you how to add STS support to your existing application and how to generate dummy application that plays you real STS. Word of caution! Although it is relatively easy to build your own STS using WIF tools I don’t recommend you to build it. Identity providers must be highly secure and stable in every means and this makes development of your own STS very complex task. If it is possible then use some known STS solution. I suppose you have WIF and WIF SDK installed on your development machine. If you don’t then here are the links to download pages: Windows Identity Foundation Windows Identity Foundation SDK Adding STS support to your web application Suppose you have web application and you want to externalize authentication so your application is able to detect users, send unauthenticated users to login and work in other terms exactly like it worked before. WIF tools provide you with all you need. 1. Click on your web application project and select “Add STS reference…” from context menu to start adding or updating STS settings for web application. 2. Insert your application URI in application settings window. Note that web.config file is already selected for you. I inserted URI that corresponds to my web application address under IIS Express. This URI must exist (later) because otherwise you cannot use dummy STS service. 3. Select “Create a new STS project in the current solution” and click Next button. 4. Summary screen gives you information about how your site will use STS. You can run this wizard always when you have to modify STS parameters. Click Finish. If everything goes like expected then new web site will be added to your solution and it is named as YourWebAppName_STS. Dummy STS application Image on right shows you dummy STS web site. Yes, it is created as web site project not as web application. But it still works nice and you don’t have to make there any modifications. It just works but it is dummy one. Why dummy STS? Some points about dummy STS web site: Dummy STS is not template for your own custom STS identity provider. Dummy STS is very good and simple replacement of real STS so you have more flexible development environment and you don’t have to authenticate yourself in real service. Of course, you can modify dummy STS web site to mimic some behavior of your real STS. Pages in dummy STS Dummy STS has two pages – Login.aspx and  Default.aspx. Default.aspx is the page that handles requests to STS service. Login.aspx is the page where authentication takes place. Dummy STS authenticates users using FBA. You can insert whatever username you like and dummy STS still works. You can take a look at the code behind these pages to get some idea about how this dummy service is built up. But again – this service is there to simplify your life as developer. Authenticating users using dummy STS If you are using development web server that ships with Visual Studio 2010 I suggest you to switch over to IIS or IIS Express and make some more configuration changes as described in my previous posting Making WIF local STS to work with your ASP.NET application. When you are done with these little modifications you are ready to run your application and see how authentication works. If everything is okay then you are redirected to dummy STS login page when running your web application. Adam Carter is provided as username by default. If you click on submit button you are authenticated and redirected to application page. In my case it looks like this. Conclusion As you saw it is very easy to set up your own dummy STS web site for testing purposes. You coded nothing. You just ran wizard, inserted some data, modified configuration a little bit and you were done. Later, when your application goes to production you can run again this STS configuration utility and it generates correct settings for your real STS service automatically.

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• Getting a handle on mobile data

  - by Eric Jensen

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} written by Ashok Joshi The proliferation of mobile devices in the corporate world is both a blessing as well as a challenge.  Mobile devices improve productivity and the velocity of business for the end users; on the other hand, IT departments need to manage the corporate data and applications that run on these devices. Oracle Database Mobile Server (DMS for short) provides a simple and effective way to deal with the management challenge.  DMS supports data synchronization between a central Oracle database server and data on mobile devices.  It also provides authentication, encryption and application and device management.  Finally, DMS is a highly scalable solution that can be used to manage hundreds of thousands of devices.   Here’s a simplified outline of how such a solution might work. Each device runs local sync and mgmt agents that handle bidirectional data flow with an Oracle enterprise backend, run remote commands, and provide status to the management console. For example, mobile admins could monitor multiple networks of mobile devices, upgrade their software remotely, and even destroy the local database on a compromised device. DMS supports either Oracle Berkeley DB or SQLite for device-local storage, and runs on a wide variety of mobile platforms. The schema for the device-local database is pretty simple – it contains the name of the application that’s installed on the device as well as details such as product name, version number, time of last access etc. Each mobile user has an account on the monitoring system.  DMS supports authentication via the Oracle database authentication mechanisms or alternately, via an external authentication server such as Oracle Identity Management. DMS also provides the option of encrypting the data on disk as well as while it is being synchronized. Whenever a device connects with DMS, it sends the list of all local application changes to the server; the server updates the central repository with this information.  Synchronization can be triggered on-demand, whenever there’s a change on the device (e.g. new application installed or an existing application removed) or via a rule-based schedule (e.g. every Saturday). Synchronization is very fast and efficient, since only the changes are propagated.  This includes resume capability; should synchronization be interrupted for any reason, the next synchronization will resume where the previous synchronization was interrupted. If the device should be lost or stolen, DMS has the capability to remove the applications and/or data from the device. This ability to control access to sensitive data and applications is critical in the corporate environment. The central repository also allows the IT manager to track the kinds of applications that mobile users use and recommend patches and upgrades, while still allowing the mobile user full control over what applications s/he downloads and uses on the device.  This is useful since most devices are used for corporate as well as personal information. In certain restricted use scenarios, the IT manager can also control whether a certain application can be installed on a mobile device.  Should an unapproved application be installed, it can easily be removed the next time the device connects with the central server. Oracle Database mobile server provides a simple, effective and highly secure and scalable solution for managing the data and applications for the mobile workforce.

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• Master Data Management Implementation Styles

  - by david.butler(at)oracle.com

  In any Master Data Management solution deployment, one of the key decisions to be made is the choice of the MDM architecture. Gartner and other analysts describe some different Hub deployment styles, which must be supported by a best of breed MDM solution in order to guarantee the success of the deployment project.   Registry Style: In a Registry Style MDM Hub, the various source systems publish their data and a subscribing Hub stores only the source system IDs, the Foreign Keys (record IDs on source systems) and the key data values needed for matching. The Hub runs the cleansing and matching algorithms and assigns unique global identifiers to the matched records, but does not send any data back to the source systems. The Registry Style MDM Hub uses data federation capabilities to build the "virtual" golden view of the master entity from the connected systems.   Consolidation Style: The Consolidation Style MDM Hub has a physically instantiated, "golden" record stored in the central Hub. The authoring of the data remains distributed across the spoke systems and the master data can be updated based on events, but is not guaranteed to be up to date. The master data in this case is usually not used for transactions, but rather supports reporting; however, it can also be used for reference operationally.   Coexistence Style: The Coexistence Style MDM Hub involves master data that's authored and stored in numerous spoke systems, but includes a physically instantiated golden record in the central Hub and harmonized master data across the application portfolio. The golden record is constructed in the same manner as in the consolidation style, and, in the operational world, Consolidation Style MDM Hubs often evolve into the Coexistence Style. The key difference is that in this architectural style the master data stored in the central MDM system is selectively published out to the subscribing spoke systems.   Transaction Style: In this architecture, the Hub stores, enhances and maintains all the relevant (master) data attributes. It becomes the authoritative source of truth and publishes this valuable information back to the respective source systems. The Hub publishes and writes back the various data elements to the source systems after the linking, cleansing, matching and enriching algorithms have done their work. Upstream, transactional applications can read master data from the MDM Hub, and, potentially, all spoke systems subscribe to updates published from the central system in a form of harmonization. The Hub needs to support merging of master records. Security and visibility policies at the data attribute level need to be supported by the Transaction Style hub, as well.   Adaptive Transaction Style: This is similar to the Transaction Style, but additionally provides the capability to respond to diverse information and process requests across the enterprise. This style emerged most recently to address the limitations of the above approaches. With the Adaptive Transaction Style, the Hub is built as a platform for consolidating data from disparate third party and internal sources and for serving unified master entity views to operational applications, analytical systems or both. This approach delivers a real-time Hub that has a reliable, persistent foundation of master reference and relationship data, along with all the history and lineage of data changes needed for audit and compliance tracking. On top of this persistent master data foundation, the Hub can dynamically aggregate transaction data on demand from different source systems to deliver the unified golden view to downstream systems. Data can also be accessed through batch interfaces, published to a message bus or served through a real-time services layer. New data sources can be readily added in this approach by extending the data model and by configuring the new source mappings and the survivorship rules, meaning that all legacy data hubs can be leveraged to contribute their records/rules into the new transaction hub. Finally, through rich user interfaces for data stewardship, it allows exception handling by business analysts to keep it current with business rules/practices while maintaining the reliability of best-of-breed master records.   Confederation Style: In this architectural style, several Hubs are maintained at departmental and/or agency and/or territorial level, and each of them are connected to the other Hubs either directly or via a central Super-Hub. Each Domain level Hub can be implemented using any of the previously described styles, but normally the Central Super-Hub is a Registry Style one. This is particularly important for Public Sector organizations, where most of the time it is practically or legally impossible to store in a single central hub all the relevant constituent information from all departments.   Oracle MDM Solutions can be deployed according to any of the above MDM architectural styles, and have been specifically designed to fully support the Transaction and Adaptive Transaction styles. Oracle MDM Solutions provide strong data federation and integration capabilities which are key to enabling the use of the Confederated Hub as a possible architectural style approach. Don't lock yourself into a solution that cannot evolve with your needs. With Oracle's support for any type of deployment architecture, its ability to leverage the outstanding capabilities of the Oracle technology stack, and its open interfaces for non-Oracle technology stacks, Oracle MDM Solutions provide a low TCO and a quick ROI by enabling a phased implementation strategy.

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• How to make creating viewmodels at runtime less painful

  - by Mr Happy

  I apologize for the long question, it reads a bit as a rant, but I promise it's not! I've summarized my question(s) below In the MVC world, things are straightforward. The Model has state, the View shows the Model, and the Controller does stuff to/with the Model (basically), a controller has no state. To do stuff the Controller has some dependencies on web services, repository, the lot. When you instantiate a controller you care about supplying those dependencies, nothing else. When you execute an action (method on Controller), you use those dependencies to retrieve or update the Model or calling some other domain service. If there's any context, say like some user wants to see the details of a particular item, you pass the Id of that item as parameter to the Action. Nowhere in the Controller is there any reference to any state. So far so good. Enter MVVM. I love WPF, I love data binding. I love frameworks that make data binding to ViewModels even easier (using Caliburn Micro a.t.m.). I feel things are less straightforward in this world though. Let's do the exercise again: the Model has state, the View shows the ViewModel, and the ViewModel does stuff to/with the Model (basically), a ViewModel does have state! (to clarify; maybe it delegates all the properties to one or more Models, but that means it must have a reference to the model one way or another, which is state in itself) To do stuff the ViewModel has some dependencies on web services, repository, the lot. When you instantiate a ViewModel you care about supplying those dependencies, but also the state. And this, ladies and gentlemen, annoys me to no end. Whenever you need to instantiate a ProductDetailsViewModel from the ProductSearchViewModel (from which you called the ProductSearchWebService which in turn returned IEnumerable<ProductDTO>, everybody still with me?), you can do one of these things: call new ProductDetailsViewModel(productDTO, _shoppingCartWebService /* dependcy */);, this is bad, imagine 3 more dependencies, this means the ProductSearchViewModel needs to take on those dependencies as well. Also changing the constructor is painful. call _myInjectedProductDetailsViewModelFactory.Create().Initialize(productDTO);, the factory is just a Func, they are easily generated by most IoC frameworks. I think this is bad because Init methods are a leaky abstraction. You also can't use the readonly keyword for fields that are set in the Init method. I'm sure there are a few more reasons. call _myInjectedProductDetailsViewModelAbstractFactory.Create(productDTO); So... this is the pattern (abstract factory) that is usually recommended for this type of problem. I though it was genius since it satisfies my craving for static typing, until I actually started using it. The amount of boilerplate code is I think too much (you know, apart from the ridiculous variable names I get use). For each ViewModel that needs runtime parameters you'll get two extra files (factory interface and implementation), and you need to type the non-runtime dependencies like 4 extra times. And each time the dependencies change, you get to change it in the factory as well. It feels like I don't even use a DI container anymore. (I think Castle Windsor has some kind of solution for this [with it's own drawbacks, correct me if I'm wrong]). do something with anonymous types or dictionary. I like my static typing. So, yeah. Mixing state and behavior in this way creates a problem which don't exist at all in MVC. And I feel like there currently isn't a really adequate solution for this problem. Now I'd like to observe some things: People actually use MVVM. So they either don't care about all of the above, or they have some brilliant other solution. I haven't found an in-depth example of MVVM with WPF. For example, the NDDD-sample project immensely helped me understand some DDD concepts. I'd really like it if someone could point me in the direction of something similar for MVVM/WPF. Maybe I'm doing MVVM all wrong and I should turn my design upside down. Maybe I shouldn't have this problem at all. Well I know other people have asked the same question so I think I'm not the only one. To summarize Am I correct to conclude that having the ViewModel being an integration point for both state and behavior is the reason for some difficulties with the MVVM pattern as a whole? Is using the abstract factory pattern the only/best way to instantiate a ViewModel in a statically typed way? Is there something like an in depth reference implementation available? Is having a lot of ViewModels with both state/behavior a design smell?

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• Content Query Web Part and the Yes/No Field

  - by Bil Simser

  The Content Query Web Part (CQWP) is a pretty powerful beast. It allows you to do multiple site queries and aggregate the results. This is great for rolling up content and doing some summary type reporting. Here’s a trick to remember about Yes/No fields and using the CQWP. If you’re building a news style site and want to aggregate say all the announcements that people tag a certain way, up onto the home page this might be a solution. First we need to allow a way for users of all our sites to mark an announcement for inclusion on our Intranet Home Page. We’ll do this by just modifying the Announcement Content type and adding a Yes/No field to it. There are alternate ways of doing this like building a new Announcement type or stapling a feature to all sites to add our column but this is pretty low impact and only affects our current site collection so let’s go with it for now, okay? You can berate me in the comments about the proper way I should have done this part. Go to the Site Settings for the Site Collection and click on Site Content Types under the Galleries. This takes you to the gallery for this site and all subsites. Scroll down until you see the List Content Types and click on Announcements. Now we’re modifying the Announcement content type which affects all those announcement lists that are created by default if you’re building sites using the Team Site template (or creating a new Announcements list on any site for that matter). Click on Add from new site column under the Column list. This will allow us to create a new Yes/No field that users will see in Announcement items. This field will allow the user to flag the announcement for inclusion on the home page. Feel free to modify the fields as you see fit for your environment, this is just an example. Now that we’ve added the column to our Announcements Content type we can go into any site that has an announcement list, modify that announcement and flag it to be included on our home page. See the new Featured column? That was the result of modifying our Announcements Content Type on this site collection. Now we can move onto the dirty part, displaying it in a CQWP on the home page. And here is where the fun begins (and the head scratching should end). On our home page we want to drop a Content Query Web Part and aggregate any Announcement that’s been flagged as Featured by the users (we could also add the filter to handle Expires so we don’t show old content so go ahead and do that if you want). First add a CQWP to the page then modify the settings for the web part. In the first section, Query, we want the List Type to be set to Announcements and the Content type to be Announcement so set your options like this: Click Apply and you’ll see the results display all Announcements from any site in the site collection. I have five team sites created each with a unique announcement added to them. Now comes the filtering. We don’t want to include every announcement, only ones users flag using that Featured column we added. At first blush you might scroll down to the Additional Filters part of the Query options and set the Featured column to be equal to Yes: This seems correct doesn’t it? After all, the column is a Yes/No column and looking at an announcement in the site, it displays the field as Yes or No: However after applying the filter you get this result: (I have the announcements from Team Site 1 and Team Site 4 flagged as Featured) Huh? It’s BACKWARDS! Let’s confirm that. Go back in and change the Additional Filters section from Yes to No and hit Apply and you get this: Wait a minute? Shouldn’t I see Team Site 1 and 4 if the logic is backwards? Why am I seeing the same thing as before. What gives… For whatever reason, unknown to me, a Yes/No field (even though it displays as such) really uses 1 and 0 behind the scenes. Yeah, someone was stuck on using integer values for booleans when they wrote SharePoint (probably after a long night of white boarding ways to mess with developers heads) and came up with this. The solution is pretty simple but not very discoverable. Set the filter to include your flagged items like so: And it will filter the items marked as Featured correctly giving you this result: This kind of solution could also be extended and enhanced. Here are a few suggestions and ideas: Modify the ItemStyle.xsl file to add a new style for this aggregation which would include the first few paragraphs of the body (or perhaps add another field to the Content type called Excerpt or Summary and display that instead) Add an Image column to the Announcement Content type to include a Picture field and display it in the summary Add a Category choice field (Employee News, Current Events, Headlines, etc.) and add multiple CQWPs to the home page filtering each one on a different category I know some may find this topic old and dusty but I didn’t see a lot out there specifically on filtering the Yes/No fields and the whole 1/0 trick was a little wonky, so I figured a few pictures would help walk through overcoming yet another SharePoint weirdness. With a little work and some creative juices you can easily us the power of aggregation and the CQWP to build a news site from content on your team sites.

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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