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• How to manage preventive maintenance planning for external IT support?

  - by code-gijoe

  I am a bit puzzled by the way to handle server upgrade planning for software we maintain on remote sites. This is my case: I work for a software company that has many external clients. We are trying to be more Agile in our development so we plan to release small improvements every quarter and we wish to keep our clients informed of maintenance schedules. Instead of having angry clients that believe there ROI of our support plan is low, we want to be more proactive. Lets say we have 100 machines to take care of, is there some tool to assist me in planing the maintenance with clients? Right now I get a call from a client that is unhappy requesting we upgrade them, that is when we go into panic mode and start making calls. That is when I need to check my calendar, coordinate with the other guys, call a few times, change the date again and again until everyone is happy. Can this be done better?

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• Win 2003 STD network adapter always showing DHCP when in static IP configuration, + it loses the DNS

  - by Darragh

  Hi, I have a server that after the first configuration it was DHCP, now I have added it to our domain and in a static IP, however after a few moments it returns to DHCP but with only some of the IPv4 setting staying the same, It loses DNS for example. I'm not sure what is causing the problem but all I know is this started to happen after I added it to the domain, Would it be a domain policy? or the NIC drivers Spec; Dell M605 Blade server Windows 2003 STD SP1 Intel Xeon Quad core NIC: Dual embedded Broadcom NetXtreme IITM 5708 Gigabit Ethernet NIC w/ TOE

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• How to connect a remote IP Phone to our VOIP Network?

  - by Mistiry

  We have an IP phone system in our office, and about 8 VoIP phones running on the system. We have a remote worker, who is literally states away. We'd like to connect his phone to our VoIP network, so that he has a business phone and an extension to which we could transfer calls. I was thinking, although I don't know for sure, that a pair of Cisco routers could be used in some way to make this work. I imagine a VPN solution, where I have one router connected to the phone network and the other router connected to the remote phone. Then have a site-to-site VPN set up so that the remote router... And that's where I'm stuck. I know the remote router will need to use the DHCP server of the phone system. I've never set up something like this, so I am seeking the help of the community here. What is the best way to get this remote VoIP phone RELIABLY connected to our internal VoIP network?

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• Why ping another inet machine from MacBook get netgate's ip address?

  - by Xinwang

  I have three machine in my home network connected by a wireless router. One is server installed linux at 192.168.1.1, another is Thinkpad with MS Windows XP at 192.168.1.2, last one is MacBook Pro with Mac OS X 10.6.3 at 192.168.1.3. When I ping the Linux Server from Thinkpad (MS Windows XP) I can get the correct ip address, but when I ping it from Mac I get the global address of my router, like 61.135.181.175. Could you tell me why this happen? And how do I get same ping result on Mac and Windows. Thanks

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• How to set up a DNS name server to always resolve to a constant IP address for every request

  - by Andy Higgins

  I am looking for a simple DNS name server set up to always return the same IP address no matter what the request is. The reason for this is we are a domain registrar and when a domain is first registered we need it to have valid name servers (and don't want to have to first create name server records before registering a domain). We will then subsequently change the name server records after the domain has been registered. I assume this is possible to do with bind but was wondering if there might be a simpler solution available using one of the more light weight name servers out there? Any suggestions on how to accomplish this in a simple manner will be appreciated.

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• Can't copy Ilias-folder via FQDN, but via ip-address?

  - by Lars

  I have an Ilias-Installation, which is available through two virtual hosts: the FQDN and the ip-address. The first server is ssl only, the second plain http. Both configuration files look the same except for the SSL-part: SSLEngine on SSLCertificateFile /etc/apache2/ssl/ilias.pem In the Ilias-Webinterface, I can copy a folder on the plain http. But if I try to copy the same folder on the ssl virtual host, I get the notice, that the copy was started (rough german translation here), but the folder does not show up. There are no errors in the error-logs of php or the webserver and as said, no differences beside the ssl-part. The guys at an ilias-forum did not have an idea, either. Any ideas in here?

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• How to use MacBook Pro with external monitor / keyboard / mouse while running on battery only?

  - by Another Registered User

  I'm using my MacBook Pro like a desktop sometimes. But for some reason, when I unplug the Power Supply, it is impossible. The MacBook Pro immediately shuts off. When I turn it on by hitting any key on the external keyboard, it wakes up for about 10 seconds but then goes to sleep again. Sometimes I want to use my MacBook Pro without the Power plugged in to it, just to use the Battery a little bit. And also sometimes when someone else needs my Power Supply. I couldn't find an option in the system preferences. Is there an trick how to get that work?

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• How to set which IP to use for a HTTP request?

  - by GetFree

  This is probably a silly question. I'm doing some http requests using wget from the command line, and I want those connections to be made through one specific IP of the 4 IPs my server has. Those http requests go to one specific range of IPs so I only want those to be routed differently. The 4 interfaces in my server are eth0, eth0:0, eth0:1, eth0:2. I tried with the following command: route add -net 192.164.10.0/24 dev eth0:0 But when I see the routing table it says: Destination Gateway Genmask Flags MSS Window irtt Iface 192.164.10.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0 The interface is set to eth0 not eth0:0 as my command says. What am I doing wrong?

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• What are 'damaged files' on external hard drive (HFS format for OS X)?

  - by dtlussier

  I have an external HD formatted to default HFS (Mac OS Extended - Journaled) and very once and a while I get a folder called DamagedFiles in the root of the volume. The folder contains a collection of links to files on the drive. In general the files seem fine as I am for example able to open the images or text files without a problem. Is this serious? What can I do to fix this problem? Any advice would be great as I couldn't find anything on here or via Google that addressed this problem in particular. Many thanks.

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• How can I retrieve data from a Western Digital Passport External Disk which is not getting recognized but getting shown as healthy in Device manager

  - by Rabimba Karanjai

  When I plug in this external harddisk It is not getting shown in the My Computer. But it gets shown perfectly well in the Device Manager When I go into the Computer Administrative panel and into the disk manager it asks me to initialize the disk Now when I try to initialize it, regardless of the method I try it shows me an error "Incorrect Function" As you can see windows tells me it is working properly. Is there anyway I can retrieve data from this?/access it? I have googled and it seems to be a frequent problem with WD drives. Anyone has any solutions on how I can get the data back?

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• Should I use VFAT or ext3 for a 1Tb external usb hard drive?

  - by ihuston

  I have a 1 Tb USB external hard drive which I want to use to backup data from my home and office desktops (both running Linux). Should I format the drive (possibly split into a few partitions) as vfat or ext3? I don't anticipate using the drive with Windows very often so this is not a primary concern. The main thing holding me back from just using ext3 is the problems you can have when two different users (home and work accounts) try to access each others data. Is there any way to mount an ext3 drive with user id mapping?

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• Viruses on external hard drive -- how to clean files?

  - by Jade

  Last year my Dell laptop caught some pretty nasty viruses; I saved all my important stuff on an external hard drive. In an unrelated turn of events, I replaced my Dell with a Mac and have been able to retrieve data from the hard drive without trouble. The problem is, I'm sure the hard drive has a few lingering viruses and I really don't want to infect any more PCs with it. I was planning to reformat it anyway, but I'd like to be able to save my files. Would transferring those files to my Mac and then scanning them for Windows viruses before throwing them back onto the newly reformatted hard drive be enough?

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• Map localhost to IP address on Windows XP & Internet Explorer 7+?

  - by roblocop

  I'm trying to map 'localhost' to an IP address elsewhere on the network, say '10.0.1.1' for example. I've tried editing my hosts file, changing the entry from: 127.0.0.1 localhost to 10.0.1.1 localhost with no luck. The closest I've gotten is using DNS spoofing via Charles. Adding a DNS spoof entry mapping the host name 'localhost' to '10.0.1.1' works fine in Firefox, but fails in Internet Explorer, basically showing IE's 404 page. I'm wondering if there's some specific setting or way I can get DNS spoofing to work in IE? The main issue I'm trying to resolve is that our development environment points to 'localhost' and rather than setting the dev env up in a legacy Windows laptop to try and debug, point to a server that has it all setup and I can make the changes remotely.

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• How can I copy files to an external drive and verify their integrity in OS X?

  - by jedavis

  I'm moving large amounts of data from one external drive to another larger one. The files are important and the smaller drives need to be cleared and reused (HD camera). Is there some utility for moving files and verifying their integrity? I've been using this command find . -type f -exec md5 '{}' \; > md5list.txt in the terminal to create a list of MD5s for each file then using diff to compare the two. However, I am moving 320GB at a time, which takes a while by itself. Computing the checksums takes another hour or so. It would be much more efficient to do this on the fly, during the copy. I'm just hoping someone has already written the software...

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• Reducing storage cost by moving old files to external USB HDDs. Your thoughts?

  - by cparker4486

  I've got about 300GB of pictures and marketing data that is rarely accessed and I'd like to get it off my main storage. I was thinking to simply add two external USB HDDs to the server and move all the files to one of the drives. The second drive would be the backup destination for the first drive. I'm working with Server 2003 R2 SP2. This will help me free a good amount of space on my main storage as well as reduce the complexity, backup window, and usage of my backups to tape.

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• Windows updates behind a physical firewall with only IP based rules and generic outbound connections are turned off

  - by user125245

  I have some boxes that I do not want to allow any in or outbound traffic to the internet Except for windows updates. However the fire wall in place (Cisco ASA) apparently only supports ip based rules. As best I can tell access to Microsoft updates via anything other then the half dozen URL masks the Microsoft lists as needed does not appear possible. I have kicked around building a full WSUS that I would then manually copy the update files to so that no direct Microsoft access is needed but this sounds very top heavy for the very few boxes involved. I have also kicked around manual updates all around but am not certain how to be conveniently and confidently sure that the correct updates are being applied in the correct order. Any ideas from any direction would be appreciated. I want this as simple / cost effective as possible but have very little flexibility on the only absolutely required internet access policy.

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• The project estimates the installation of external and internal surveillance. [closed]

  - by Zhasulan Berdybekov

  The project estimates the installation of external and internal surveillance. Here are our objects: 1 - Number of cameras 2 - These are objects 3 - setting this distance to the Situation Centre 11 - New Alphabet - 1,5 km 11 - New Alphabet - 1 km 19 - New Alphabet - 800 m 19 - New Alphabet - 1 km 35 - The building - 200 m 35 - The building - 100 m 18 - The building - 100 m 22 - Outside videonalyudenie - 50 m to 1 km Please tell how many need to DVRs, and where they put on the object or situation center How to bring information to the Situation Centre. What cables needed. Your advice and comment. Thank you for your efforts!

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• Can I use static routing to allow me to use my public IP from my LAN?

  - by jnm2

  I would like to be able to use the same hostname to connect to my computer from my phone whether I'm at home or away. Currently I have to maintain duplicate entries for remote desktop, for instance. My router doesn't seem to have a NAT loopback option. I have two routers in fact, a cable modem which goes straight to my main router which does wireless. I can add to the static routing tables on each. Can I use this to loopback the public IP or do I need different routers?

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• What laptops can run an external 27" or 30" screen at 2560x1600 native resolution? [closed]

  - by Moin Zaman

  SU Folks, What laptops do you know off that can run a 27" or 30" external monitor as a secondary display (Extending desktop onto second screen, without switching off the laptop's own built in screen) at the screens native resolution of 2560x1600. I'm not interested docks or USB video adapters etc. Just via the laptop's built in display ports. List the port used and cable as well if possible. Reference links / posts that confirm it are an added bonus. I'm hoping people who've tried it themselves and / or confirmed it can list specific models of laptops so we can build up a good list.

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• Folder sync application which can sync over Internet (the other machine specified by an IP)?

  - by Adal

  I need to sync some folders between two Win 7 machines. While they are connected to the same LAN, they can't see each-other over Windows Networking since sharing is disabled on both of them (security reasons). Do you know any sync app which can work over IP? The folder I need to sync has 500,000 files in it (80 GB in total), so the sync app should be pretty efficient. At the moment I copy the files from one machine to the other over FTP, but it takes forever, since a separate connection is opened for each file. Or maybe you know some app which can efficiently transfer a large number of files between two machines on the Internet?

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• I want to reformat my external hard disk but disk utility said it could not be unmounted

  - by Faith

  Hi I wanted to reformat my HP 500GB hard disk to MS DOS (FAT) by using Disk Utility but Disk Utility kept saying that the hard disk cannot be unmounted. I tried googling it but nothing seems to answer my question. I'm not trying to reformat the hard disk in my Mac but my external hard disk! I usually format my hard disks to clear the documents I no longer need. And I'll change it to ExFat but currently, whenever I plug in my hard disk on Windows, the whole system just hangs there. Can someone help??

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• XP Filesharing works with IP's but not computer names.

  - by Luminose

  I recently ran into a problem where I was setting up a 5 person LAN. I enabled filesharing on the main computer and wanted to allow the other 4 computers to have access. 2 computers were able to access \expample without any issues. 1 computer would only connect if I uses the ip address \x.x.x.x\data. The third computer was able to access \example but required the user to login every time they tried to access the share. Why is there such inconsistency in these connections? All 5 computers are Windows XP Professional.

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• Can a VPN tell my country besides looking at my IP address?

  - by Tankgurl

  I VPN into a network daily. I'm currently in the USA, but will relocate soon. I am looking into buying a dedicated IP address located in the USA and setting up my router to use that from the other country. Is there a way those operating the VPN network could tell my location through whatever information their VPN sees? I already know the time/date stamp on my computer is an issue because I don't have admin rights to change it – so I'm working on a solution for that.

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• IP Helper service uses 50-60% CPU every 1 minute for 3-4 seconds on Windows 7

  - by Sarveshwar

  I have checked everything - all the processes in the process explorer. IP Helper service is causing CPU usage of over 50 % every 1 minute for 3-4 seconds then comes back to normal. In the task manager, the process is svchost.exe and the service is iphlpsvc. Here's the result of "ipconfig /all" command: ![alt text][1] [1]: From Snapshots Here's a screenshot of "netsh interface teredo show state" command: ![alt text][1] [1]: From Snapshots Please help me resolve this. Also utorrent is not showing the teredo address.

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• C#: How to avoid WIA-error when scanning documents with 2400dpi or more?

  - by Stephan_W

  Hello, when we scan a document with a resolution of 2400dpi or higher, we recieve (for example) the following error-message: COMException: Ausnahme von HRESULT: 0x80010100 (RPC_E_SYS_CALL_FAILED) or COMException: Ausnahme von HRESULT: 0x8021006F in one of the following lines img = itm.Transfer(scanFormat.ScanFormat) as WIA.ImageFile; img = ip.Apply(img as WIA.ImageFile); some screenshots for the mentioned errors: http://www.amarant-it.de/TempDownload/WIA_Error01.png or the same path with WIA_Error02.png and WIA_Error03.png for scanning we use the following code: #region Image-Convert-Settings //IP.Filters.Add IP.FilterInfos("Convert").FilterID //IP.Filters(1).Properties("FormatID").Value = wiaFormatJPEG WIA.IImageProcess ip = new WIA.ImageProcessClass(); object convert = "Convert"; WIA.IFilterInfo fi = ip.FilterInfos.get_Item(ref convert); ip.Filters.Add(fi.FilterID, 0); convert = "FormatID"; object formatstring = scanFormat.ScanFormat; WIA.IFilter filter; foreach (WIA.IFilter fTemp in ip.Filters) { filter = fTemp; WIA.IProperty prop = filter.Properties.get_Item(ref convert); prop.set_Value(ref formatstring); } #endregion #region Image-Scan + Convert img = itm.Transfer(scanFormat.ScanFormat) as WIA.ImageFile; img = ip.Apply(img as WIA.ImageFile); img.SaveFile("D:\\scan2." + img.FileExtension); Image image = Image.FromFile("D:\\scan2." + img.FileExtension); ilImages.Images.Add(image.ToString(), image); alImages.Add(image); if (ImageScanned != null) { ImageScanned(image); } #endregion can anyone help us with this problem? thanks

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