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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • My co-worker has not been doing such a good job for the past decade. What do I do? [closed]

    - by stijn
    Possible Duplicate: How do I approach a coworker about his or her code quality? I started working with him almost a decade ago and back then I had never really programmed before, being a young hardware engineer. Right now however I have made quite some progress in all areas being part of software design and i am much, much more skilled than my co-worker who is 15 years older and has been programming more than twice as long. He is super nice and definitely smart enough, but lately his lack of skill and performance are starting to drag me down because we're more and more working on the same codebase. And soon we are going to do a quite ambitious start from scratch creating a whole new hard/software system. I feel it is time to address all issues now, but i do not know how to start. Here are some of the things that I would like to see him improve on: no consistent usage of style, spaces nor tabs (eg if(something ) a =b ) adds newlines around pieces of code to make it easier to read, then commits those with messages like 'no changes made' overall commit messages are useless and so are most of the comments, if there are any (eg 'remove solves for bug Rik' if Rik reported a bug). There is no function/class documentation. lots of spelling errors, in both English and native language, which sometimes are mixed 6/7/8 level deep deep nesting is no exception, a lot of functions start with one level already like if(ptr!=Null){ even when ptr is the result of allocation via new in the constructor numerous source files have over 10k lines of those lines, a major part is simply a result of copy-pasting functionality instead of using a function. This includes copying comments so we end up with 50 occurrences of var=NULL; //TODO TEST this!!!!!!! another part is hundreds of lines of dead code knows what versioning does, yet comments out old code and places new code underneath it when making changes coding skills are below par, especially for the type of rather high precision applications we do. Yet somehow, after a lot of trying and testing, stuff starts to work. But then breaks again some time later because every change casues a waterfall effect. violates every single item in the C++ FAQ lite, practices every bad practice I can think of still doesn't know how to properly use the debugger, but spends hours inspecting messy logfiles in notepad on a tiny laptop screen. Does not make any adjustments to the settings of the software he uses. Never uses keyboard shortcuts. does not seem to progress or learn new things at all. Work rather slow, mostly due to the lack of planning and incorrect usage of tools. How does one deal with this? For starters, how do I make him aware of all these problems? Should I tell the staff about it? And the next step, how to get him to learn new things and adopt another way of working?

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  • My First 5K, the recap.

    - by Chris Williams
    It was a nice day to be outside (and trust me, those aren't words you'll hear from me often.) I got to the site around 7:45, hit the pre-reg table and got my number along with a goody bag full of coupons for racing gear, a water bottle and a tshirt. Oh and a map. Stashed all that stuff in the jeep, emptied my pockets of everything but my iPhone and my jeep key, and proceeded to walk around for a bit as people started showing up and signing in. It was fairly breezy, and there was definitely a storm coming... but it was anyone's guess on when it would actually arrive. It was interesting to see everyone who was participating. If I had to guess, I would say the event was 60-70% women, with a pretty broad distribution of age... as young as 13 to well over 60 (in both genders.) I don't know exactly how many folks were there, but it was well over 300. Eventually it was time to kick things off, and everyone made their way to the start line. All of the 5k and 10k runners were mixed together, starting at the same time. All the walkers and the people with strollers or dogs were in the back. It was pretty chaotic at first, once things started, but it thinned out fairly quickly. The 10k people and the hardcore runners sped ahead of everyone else and the walkers gradually lagged behind. The 5K course was pretty nice, winding around a lake down in Eden Prairie. The 10K course overlapped most of ours, but branched off a couple times too. I didn't run the whole time, but I started the race running and I ended it running, and did a mix of walking and running along the way. I met my goals, which were a) don't ever stop and b) don't be last. The weather managed to hold out for the entire race. It never got too hot, there was a nice breeze and it was mostly overcast. Pretty much perfect in my book. About 20-30 minutes after I left, the rain came down pretty hard. I had a good time, and will most likely do more of them. We'll see.

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  • Why can't the IT industry deliver large, faultless projects quickly as in other industries?

    - by MainMa
    After watching National Geographic's MegaStructures series, I was surprised how fast large projects are completed. Once the preliminary work (design, specifications, etc.) is done on paper, the realization itself of huge projects take just a few years or sometimes a few months. For example, Airbus A380 "formally launched on Dec. 19, 2000", and "in the Early March, 2005", the aircraft was already tested. The same goes for huge oil tankers, skyscrapers, etc. Comparing this to the delays in software industry, I can't help wondering why most IT projects are so slow, or more precisely, why they cannot be as fast and faultless, at the same scale, given enough people? Projects such as the Airbus A380 present both: Major unforeseen risks: while this is not the first aircraft built, it still pushes the limits if the technology and things which worked well for smaller airliners may not work for the larger one due to physical constraints; in the same way, new technologies are used which were not used yet, because for example they were not available in 1969 when Boeing 747 was done. Risks related to human resources and management in general: people quitting in the middle of the project, inability to reach a person because she's on vacation, ordinary human errors, etc. With those risks, people still achieve projects like those large airliners in a very short period of time, and despite the delivery delays, those projects are still hugely successful and of a high quality. When it comes to software development, the projects are hardly as large and complicated as an airliner (both technically and in terms of management), and have slightly less unforeseen risks from the real world. Still, most IT projects are slow and late, and adding more developers to the project is not a solution (going from a team of ten developer to two thousand will sometimes allow to deliver the project faster, sometimes not, and sometimes will only harm the project and increase the risk of not finishing it at all). Those which are still delivered may often contain a lot of bugs, requiring consecutive service packs and regular updates (imagine "installing updates" on every Airbus A380 twice per week to patch the bugs in the original product and prevent the aircraft from crashing). How can such differences be explained? Is it due exclusively to the fact that software development industry is too young to be able to manage thousands of people on a single project in order to deliver large scale, nearly faultless products very fast?

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  • Help writing server script to ban IP's from a list

    - by Chev_603
    I have a VPS that I use as an openvpn and web server. For some reason, my apache log files are filled with thousands of these hack attempts: "POST /xmlrpc.php HTTP/1.0" 404 395 These attack attempts fill up 90% of my logs. I think it's a WordPress vulnerability they're looking for. Obviously they are not successful (I don't even have Wordpress on my server), but it's annoying and probably resource consuming as well. I am trying to write a bash script that will do the following: Search the apache logs and grab the offending IP's (even if they try it once), Sort them into a list with each unique IP on a seperate line, And then block them using the IP table rules. I am a bash newb, and so far my script does everything except Step 3. I can manually block the IP's, but that's tedious and besides, this is Linux and it's perfectly capable of doing it for me. I also want the script to be customizable so that I (or anyone else who wants to use it) can change the variables to suit whatever situation I/they may deal with in the future. Here is the script so far: #!/bin/bash ##IP LIST GENERATOR ##Author Chev Young ##Script to search Apache logs and list IP's based on custom filters ## ##Define our variables: DIRECT=~/Script ##Location of script&where to put results/temp files LOGFILE=/var/log/apache2/access.log ## Logfile to search for offenders TEMPLIST=xml_temp ## Temporary file name IP_LIST=ipstoban ## Name of results file FILTER1=xmlrpc ## What are we looking for? (Requests we want to ban) cd $DIRECT if [ ! -f $TEMPLIST ];then touch $TEMPLIST ##Create temp file fi cat $LOGFILE | grep $FILTER1 >> $DIRECT/$TEMPLIST ## Only interested in the IP's, so: sed -e 's/\([0-9]\+\.[0-9]\+\.[0-9]\+\.[0-9]\+\).*$/\1/' -e t -e d $DIRECT/$TEMPLIST | sort | uniq > $DIRECT/$IP_LIST rm $TEMPLIST ## Clean temp file echo "Done. Results located at $DIRECT/$IP_LIST" So I need help with the next part of the script, which should ban the IP's (incoming and perhaps outgoing too) from the resulting $IP_LIST file. I don't care if it utilizes UFW or IPTables directly, as long as it bans the IP's. I'd probably run it as a cron task. What I'm having trouble with is understanding how to use line of the result file as a seperate variable to do something like: ufw deny $IP1 $IP2 $IP3, ect Any ideas? Thanks.

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  • Failed Administrator login on WSO2 IS with external OpenLDAP

    - by Marco Rivadeneyra
    I have an installation of WSO2 Identity Server and I'm trying to make it work with an external OpenLDAP instance I have followed this guide: http://wso2.org/project/solutions/identity/3.2.3/docs/user-core/admin_guide.html#LDAP For the read-only mode. But when I try to log-in I get a failed login and the following error on the console: TID: [0] [WSO2 Identity Server] [2012-08-10 17:10:25,493] WARN {org.wso2.carbon.core.services.util.CarbonAuthenticationUtil} - Failed Administrator login attempt 'john[0]' at [2012-08-10 17:10:25,0493] from IP address 127.0.0.1 {org.wso2.carbon.core.services.util.CarbonAuthenticationUtil} Full log: http://pastebin.com/pHUGXBqv My configuration file looks as follows: <UserManager> <Realm> <Configuration> <AdminRole>admin</AdminRole> <AdminUser> <UserName>john</UserName> <Password>johnldap</Password> </AdminUser> <EveryOneRoleName>everyone</EveryOneRoleName> <!-- By default users in this role sees the registry root --> <ReadOnly>true</ReadOnly> <MaxUserNameListLength>500</MaxUserNameListLength> <Property name="url">jdbc:h2:repository/database/WSO2CARBON_DB</Property> <Property name="userName">wso2carbon</Property> <Property name="password">wso2carbon</Property> <Property name="driverName">org.h2.Driver</Property> <Property name="maxActive">50</Property> <Property name="maxWait">60000</Property> <Property name="minIdle">5</Property> </Configuration> <UserStoreManager class="org.wso2.carbon.user.core.ldap.LDAPUserStoreManager"> <Property name="ReadOnly">true</Property> <Property name="MaxUserNameListLength">100</Property> <Property name="ConnectionURL">ldap://192.168.81.144:389</Property> <Property name="ConnectionName">cn=admin,dc=example,dc=com</Property> <Property name="ConnectionPassword">admin</Property> <Property name="UserSearchBase">ou=People,dc=example,dc=com</Property> <Property name="UserNameListFilter">(objectClass=inetOrgPerson)</Property> <Property name="UserNameAttribute">uid</Property> <Property name="ReadLDAPGroups">false</Property> <Property name="GroupSearchBase">ou=Groups,dc=example,dc=com</Property> <Property name="GroupSearchFilter">(objectClass=groupOfNames)</Property> <Property name="GroupNameAttribute">uid</Property> <Property name="MembershipAttribute">member</Property> </UserStoreManager> <AuthorizationManager class="org.wso2.carbon.user.core.authorization.JDBCAuthorizationManager"></AuthorizationManager> </Realm> I followed this guide to configure my LDAP server up to Loggging: https://help.ubuntu.com/12.04/serverguide/openldap-server.html Could you suggest what might be wrong? The LDAP log is available at: http://pastebin.com/T9rFYEAW

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  • Building Great-Looking, Usable Apps: A two-day workshop applying Oracle’s best UX practices in ADF

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceI have been with Oracle for more than 12 years. It is a company that has granted me extraordinary creative freedom to help deliver compelling experiences for customers.I am beyond proud to talk about one of the experiences we just took for a test drive. Recently, we delivered a first-of-its-kind, three-team collaboration, train-the-trainer event in Reading, U.K., on building great-looking, usable apps based on Oracle Fusion Applications -- using the ADF tool kit. A new kind of workshopKevin Li, Platform Product Director, asked the Oracle Applications User Experience VP, Jeremy Ashley, if the team had anything to help partners and customers build applications that looked like Fusion. He was receiving this request from European partners and customers.Some quick conversations ensued, and the idea for the workshop was born: We would conduct an experiment.  We would work with feedback from the key Platform Technology Solutions (PTS) trainers under Andre Pavanello, Director, Platform Technology Solutions, in Europe, Middle East, and Africa. We would partner with the ADF team lead by Grant Ronald, Director of Product Management, title> and leverage the Applications UX expertise in Ashley’s team.The goal: Create a pilot workshop that in two days would explain to an ADF developer how to leverage the next-generation user experience best-practices developed for Fusion Apps. Why? Customers who need integrations with Oracle Fusion Applications, who are looking for custom applications that need to co-exist with Fusion, or who quite simply want a next-generation design for a custom app, need their solutions to reflect the next-generation research and design.Building an event for an ADF developerThe biggest hurdle was figuring out where to start.  How far into user experience country do you take an ADF developer? How far into ADF do you need to go if you are a UX professional?After some time in the UX kitchen, the workshop recipe looked like this: Mix equal parts: Fusion user experience design principles and functional design patterns The art and science behind UX How to wireframe designs that you can build in Fusion How to translate those designs into an ADF application Ultan O’Broin, Director of Global User Experience, explaining the trouble ticket wireframe design exerciseLynn Munsinger, Senior Group Product Manager, explaining the follow-on trouble ticket ADF coding exercise For spice, add:•    Debra Lilley, Fujitsu and ACE director, showcasing some of the latest ADF design work in the new face of Fusion Applications •    Partner show-and-tell of example apps they have built with FMW and ADF that are dynamic, beautiful, and interactive.Debra Lilley, Oracle ACE Director and Fujitsu Fusion Champion on the new face of Fusion built with ADF and Fusion extensibility with composers as a window into “the possible”?The taste testThis first go-round of the workshop was aimed squarely at ADF developers and partners.  We were privileged to have participation and feedback from:•    Sten Vesterli, Scott/Tiger S. A., Denmark•    John Sim, Fishbowl Solutions, UK•    Josef Huber, Primus Delphi Group, Munich•    Thaddaus Weindl, Primus Delphi, Group , Munich•    Praveen Pillalamarri, EiS Technologies, Bangalore•    Balaji Kamepalli, EiS Technologies, Bangalore•    Plinio Arbizu, Services & Processes Solutions S. A., Mexico•    Yannick Ongena, infoMENTUM, UK•    Jakub Ciszek, infoMENTUM, UK•    Mauro Flores, infoMENTUM, UK•    Matteo Formica, infoMENTUM, UKRichard Bingham, Oracle, Mauro Flores and Matteo Formica, infoMENTUMWhy is this so exciting?  Oracle has invested heavily in the research and development of the Oracle Fusion Applications user experience. This investment has been and continues to be applied across the product lines. Now, we finally get to teach customers and partners how to take advantage of this investment for custom solutions.This event was a pilot to test-drive the content, as well as a train-the-trainer event that our EMEA colleagues will be using with partners who want to build with Fusion Apps design patterns.What did attendees think?"I liked most the science stuff, like eye-tracking, design patterns and best-practice (color, contrast),” Josef Huber said. “It was a very good introduction to UI design, and most developers and project managers are very bad in that.  So this course would be good for all developers and even project managers." Team Anonymous: John Sim, Fishbowl Solutions, Flavius Sana, Oracle, Josef Huber, infoMENTUM, Mireille Duroussaud, Oracle. Winners of the wireframing design exercise.  Sten Vesterli, of Scott/Tiger, said he attended to learn techniques he could use in his own projects. He wants to ensure that his applications better meet the needs of his users, and he said sessions during the workshop on user interface design and wireframing were most useful to him.  “Go to this event to learn the art and science of good user interfaces from people who really know how to do it,” he said.Sten Vesterli, Scott/Tiger, Angelo Santagata, Oracle Plinio Arbizu said the workshop fulfilled his goals, thanks to the recommendations given in how to design user interfaces to facilitate the adoption of applications among the final users. “The workshop combined these recommendations with an exercise that improved the technical comprehension, permitting the usage of JDeveloper to set forth our solutions,” he said. He added: “The first session that I really enjoyed was the five Fusion design principles. It was incredible to discover how these simple principles were included in an inherit manner in Fusion Applications, and I had been using many of them applying only ADF components.  Another topic that I enjoyed a lot was the eight recommendations about the visual design of UIs. The issues that were raised in that lesson are unknown to the developers and of great value to achieve an attractive presentation layer to the end users.  Participate in this workshop, and include these usability features in your projects and in this manner not only to facilitate and improve the user productivity, but also to distinguish you as a professional who takes advantage fully of the functionalities offered by Oracle technology. Praveen Pillalamarri came to the workshop to learn about the difficulties faced in UI and UX development, and how this can be resolved with the help of ADF.  He also appreciated the opportunity to talk with other individuals who came to the workshop. Pillalmarri said, “The way we looked at things in terms of work and projects were sharpened.  UI and UX design knowledge shared by you was quite interesting, especially the minute things which we ignored in the UI or UX design.” Plinio Arbizu, Services & Processes Solutions S. A., Richard Bingham, Oracle, Balaji Kamepalli, & Praveen Pillalamarri, EiS TechnologiesReady to spread the wordIn EMEA, Oracle customers and partners have access to three world-class trainers via Platform Technology Solutions: Mireille Duroussaud, Flavius Sana, and Angelo Santagata. Contact Andre Pavanello if you like to experience this workshop firsthand, or you have customers or partners who would benefit from the training.We are looking to bring the event to the U.S. in spring 2013. If you have interest in this kind of a workshop, leave a comment below. For those who want to follow the action, join the ADF Enterprise Methodology Group run by Oracle’s Chris Muir. Ask questions and continue with the conversation in this forum, or check blogs.oracle.com/usableapps for topics emerging from the workshop.

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  • Creating a multi-column rollover image gallery with HTML 5

    - by nikolaosk
    I know it has been a while since I blogged about HTML 5. I have two posts in this blog about HTML 5. You can find them here and here.I am creating a small content website (only text,images and a contact form) for a friend of mine.He wanted to create a rollover gallery.The whole concept is that we have some small thumbnails on a page, the user hovers over them and they appear enlarged on a designated container/placeholder on a page. I am trying not to use Javascript scripts when I am using effects on a web page and this is what I will be doing in this post.  Well some people will say that HTML 5 is not supported in all browsers. That is true but most of the modern browsers support most of its recommendations. For people who still use IE6 some hacks must be devised.Well to be totally honest I cannot understand why anyone at this day and time is using IE 6.0.That really is beyond me.Well, the point of having a web browser is to be able to ENJOY the great experience that the WE? offers today.  Two very nice sites that show you what features and specifications are implemented by various browsers and their versions are http://caniuse.com/ and http://html5test.com/. At this times Chrome seems to support most of HTML 5 specifications.Another excellent way to find out if the browser supports HTML 5 and CSS 3 features is to use the Javascript lightweight library Modernizr.In this hands-on example I will be using Expression Web 4.0.This application is not a free application. You can use any HTML editor you like.You can use Visual Studio 2012 Express edition. You can download it here. In order to be absolutely clear this is not (and could not be ) a detailed tutorial on HTML 5. There are other great resources for that.Navigate to the excellent interactive tutorials of W3School.Another excellent resource is HTML 5 Doctor.For the people who are not convinced yet that they should invest time and resources on becoming experts on HTML 5 I should point out that HTML 5 websites will be ranked higher than others. Search engines will be able to locate better the content of our site and its relevance/importance since it is using semantic tags. Let's move now to the actual hands-on example. In this case (since I am mad Liverpool supporter) I will create a rollover image gallery of Liverpool F.C legends. I create a folder in my desktop. I name it Liverpool Gallery.Then I create two subfolders in it, large-images (I place the large images in there) and thumbs (I place the small images in there).Then I create an empty .html file called LiverpoolLegends.html and an empty .css file called style.css.Please have a look at the HTML Markup that I typed in my fancy editor package below<!doctype html><html lang="en"><head><title>Liverpool Legends Gallery</title><meta charset="utf-8"><link rel="stylesheet" type="text/css" href="style.css"></head><body><header><h1>A page dedicated to Liverpool Legends</h1><h2>Do hover over the images with the mouse to see the full picture</h2></header><ul id="column1"><li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=8927200#"><img src="thumbs/john-barnes.jpg" alt=""><img class="large" src="large-images/john-barnes-large.jpg" alt=""></a></li><li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=8927200#"><img src="thumbs/ian-rush.jpg" alt=""><img class="large" src="large-images/ian-rush-large.jpg" alt=""></a></li><li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=8927200#"><img src="thumbs/graeme-souness.jpg" alt=""><img class="large" src="large-images/graeme-souness-large.jpg" alt=""></a></li></ul><ul id="column2"><li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=8927200#"><img src="thumbs/steven-gerrard.jpg" alt=""><img class="large" src="large-images/steven-gerrard-large.jpg" alt=""></a></li><li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=8927200#"><img src="thumbs/kenny-dalglish.jpg" alt=""><img class="large" src="large-images/kenny-dalglish-large.jpg" alt=""></a></li><li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=8927200#"><img src="thumbs/robbie-fowler.jpg" alt=""><img class="large" src="large-images/robbie-fowler-large.jpg" alt=""></a></li></ul><ul id="column3"><li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=8927200#"><img src="thumbs/alan-hansen.jpg" alt=""><img class="large" src="large-images/alan-hansen-large.jpg" alt=""></a></li><li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=8927200#"><img src="thumbs/michael-owen.jpg" alt=""><img class="large" src="large-images/michael-owen-large.jpg" alt=""></a></li></ul></body></html> It is very easy to follow the markup. Please have a look at the new doctype and the new semantic tag <header>. I have 3 columns and I place my images in there.There is a class called "large".I will use this class in my CSS code to hide the large image when the mouse is not on (hover) an image Make sure you validate your HTML 5 page in the validator found hereHave a look at the CSS code below that makes it all happen.img { border:none;}#column1 { position: absolute; top: 30; left: 100; }li { margin: 15px; list-style-type:none;}#column1 a img.large {  position: absolute; top: 0; left:700px; visibility: hidden;}#column1 a:hover { background: white;}#column1 a:hover img.large { visibility:visible;}#column2 { position: absolute; top: 30; left: 195px; }li { margin: 5px; list-style-type:none;}#column2 a img.large { position: absolute; top: 0; left:510px; margin-left:0; visibility: hidden;}#column2 a:hover { background: white;}#column2 a:hover img.large { visibility:visible;}#column3 { position: absolute; top: 30; left: 400px; width:108px;}li { margin: 5px; list-style-type:none;}#column3 a img.large { width: 260px; height:260px; position: absolute; top: 0; left:315px; margin-left:0; visibility: hidden;}#column3 a:hover { background: white;}#column3 a:hover img.large { visibility:visible;}?n the first line of the CSS code I set the images to have no border.Then I place the first column in the page and then remove the bullets from the list elements.Then I use the large CSS class to create a position for the large image and hide it.Finally when the hover event takes place I make the image visible.I repeat the process for the next two columns. I have tested the page with IE 10 and the latest versions of Opera,Chrome and Firefox.Feel free to style your HTML 5 gallery any way you want through the magic of CSS.I did not bother adding background colors and borders because that was beyond the scope of this post. Hope it helps!!!!

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  • Exchange Server 2010: move mailboxes from recoveded and mounted edb to user’s mailbox

    - by user36090
    One of our exchange servers crashed, and I am trying to recover the mailboxes. We had 1 exchange 2003 server named "apex" and 1 exchange 2010 server named "2008Enterprise. the exchange 2010 server named "2008Enterprise" crashed. I created a new exchange 2010 server named "Providence". I ran the command on Providence: New-MailboxDatabase -Recovery -Name JBCMail -Server Providence -EdbFilePath "c:\data\Exchange\Mailbox\Mailbox Database 0579285147\Mailbox Database 0579285147.edb" -LogFolderPath "c:\data\Exchange\Mailbox\Mailbox Database 0579285147" this command executed and finished without error I then ran the command: eseutil /p E00 this command was executed from the below directory: c:\data\Exchange\Mailbox\Mailbox Database 0579285147 I then mounted the JBCMail with the mount command note: I do not have my full typed command. Inside my Exchange Management Console (EMC) I can view the new mailbox database named JBCMail. The JBCMail database is show as mounted on the exchange server named Providence. I can see the crashed Exchange server named 2008Exchange. In the EMC the crashed exchange server states the Copy Status under ServerConfiguration-Mailbox is ServiceDown. From here I need to recover three mailboxes The mail boxes are on the apex server. How do I move the mailboxs from apex to Providence? How do I restore the mailboxes from JBCmail mounted database to the user's mailbox? I do not fully understand how to use the Restore-Mailbox command because when I use this command it tries to restore the mailbox to the dead apex server. Restore-Mailbox -ID 'Jason Young' -RecoveryDatabase JBCMail

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  • How to write files in specific order?

    - by Bernie
    Okay, here's a weird problem -- My wife just bought a 2014 Nissan Altima. So, I took her iTunes library and converted the .m4a files to .mp3, since the car audio system only supports .mp3 and .wma. So far so good. Then I copied the files to a DOS FAT-32 formatted USB thumb drive, and connected the drive to the car's USB port, only to find all of the tracks were out of sequence. All tracks begin with a two digit numeric prefix, i.e., 01, 02, 03, etc. So you would think they would be in order. So I called Nissan Connect support and the rep told me that there is a known problem with reading files in the correct order. He said the files are read in the same order they are written. So, I manually copied a few albums with the tracks in a predetermined order, and sure enough he was correct. So I copied about 6 albums for testing, then changed to the top level directory and did a "find . music.txt". Then I passed this file to rsync like this: rsync -av --files-from=music.txt . ../Marys\ Music\ Sequenced/ The files looked like they were copied in order, but when I listed the files in order of modified time, they were in the same sequence as the original files: ../Marys Music Sequenced/Air Supply/Air Supply Greatest Hits ls -1rt 01 Lost In Love.mp3 04 Every Woman In The World.mp3 03 Chances.mp3 02 All Out Of Love.mp3 06 Here I Am (Just When I Thought I Was Over You).mp3 05 The One That You Love.mp3 08 I Want To Give It All.mp3 07 Sweet Dreams.mp3 11 Young Love.mp3 So the question is, how can I copy files listed in a file named music.txt, and copy them to a destination, and ensure the modification times are in the same sequence as the files are listed?

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  • Pre-rentrée Oracle Open World 2012 : à vos agendas

    - by Eric Bezille
    A maintenant moins d'un mois de l’événement majeur d'Oracle, qui se tient comme chaque année à San Francisco, fin septembre, début octobre, les spéculations vont bon train sur les annonces qui vont y être dévoilées... Et sans lever le voile, je vous engage à prendre connaissance des sujets des "Key Notes" qui seront tenues par Larry Ellison, Mark Hurd, Thomas Kurian (responsable des développements logiciels) et John Fowler (responsable des développements systèmes) afin de vous donner un avant goût. Stratégie et Roadmaps Oracle Bien entendu, au-delà des séances plénières qui vous donnerons  une vision précise de la stratégie, et pour ceux qui seront sur place, je vous engage à ne pas manquer les séances d'approfondissement qui auront lieu dans la semaine, dont voici quelques morceaux choisis : "Accelerate your Business with the Oracle Hardware Advantage" avec John Fowler, le lundi 1er Octobre, 3:15pm-4:15pm "Why Oracle Softwares Runs Best on Oracle Hardware" , avec Bradley Carlile, le responsable des Benchmarks, le lundi 1er Octobre, 12:15pm-13:15pm "Engineered Systems - from Vision to Game-changing Results", avec Robert Shimp, le lundi 1er Octobre 1:45pm-2:45pm "Database and Application Consolidation on SPARC Supercluster", avec Hugo Rivero, responsable dans les équipes d'intégration matériels et logiciels, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle’s SPARC Server Strategy Update", avec Masood Heydari, responsable des développements serveurs SPARC, le mardi 2 Octobre, 10:15am - 11:15am "Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap", avec Markus Flier, responsable des développements Solaris, le mercredi 3 Octobre, 10:15am - 11:15am "Oracle Virtualization Strategy and Roadmap", avec Wim Coekaerts, responsable des développement Oracle VM et Oracle Linux, le lundi 1er Octobre, 12:15pm-1:15pm "Big Data: The Big Story", avec Jean-Pierre Dijcks, responsable du développement produits Big Data, le lundi 1er Octobre, 3:15pm-4:15pm "Scaling with the Cloud: Strategies for Storage in Cloud Deployments", avec Christine Rogers,  Principal Product Manager, et Chris Wood, Senior Product Specialist, Stockage , le lundi 1er Octobre, 10:45am-11:45am Retours d'expériences et témoignages Si Oracle Open World est l'occasion de partager avec les équipes de développement d'Oracle en direct, c'est aussi l'occasion d'échanger avec des clients et experts qui ont mis en oeuvre  nos technologies pour bénéficier de leurs retours d'expériences, comme par exemple : "Oracle Optimized Solution for Siebel CRM at ACCOR", avec les témoignages d'Eric Wyttynck, directeur IT Multichannel & CRM  et Pascal Massenet, VP Loyalty & CRM systems, sur les bénéfices non seulement métiers, mais également projet et IT, le mercredi 3 Octobre, 1:15pm-2:15pm "Tips from AT&T: Oracle E-Business Suite, Oracle Database, and SPARC Enterprise", avec le retour d'expérience des experts Oracle, le mardi 2 Octobre, 11:45am-12:45pm "Creating a Maximum Availability Architecture with SPARC SuperCluster", avec le témoignage de Carte Wright, Database Engineer à CKI, le mercredi 3 Octobre, 11:45am-12:45pm "Multitenancy: Everybody Talks It, Oracle Walks It with Pillar Axiom Storage", avec le témoignage de Stephen Schleiger, Manager Systems Engineering de Navis, le lundi 1er Octobre, 1:45pm-2:45pm "Oracle Exadata for Database Consolidation: Best Practices", avec le retour d'expérience des experts Oracle ayant participé à la mise en oeuvre d'un grand client du monde bancaire, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle Exadata Customer Panel: Packaged Applications with Oracle Exadata", animé par Tim Shetler, VP Product Management, mardi 2 Octobre, 1:15pm-2:15pm "Big Data: Improving Nearline Data Throughput with the StorageTek SL8500 Modular Library System", avec le témoignage du CTO de CSC, Alan Powers, le jeudi 4 Octobre, 12:45pm-1:45pm "Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC", avec le témoignage de Syed Qadri, Lead DBA et Michael Arnold, System Architect d'US Cellular, le mardi 2 Octobre, 10:15am-11:15am "Transform Data Center TCO with Oracle Optimized Servers: A Customer Panel", avec les témoignages notamment d'AT&T et Liberty Global, le mardi 2 Octobre, 11:45am-12:45pm "Data Warehouse and Big Data Customers’ View of the Future", avec The Nielsen Company US, Turkcell, GE Retail Finance, Allianz Managed Operations and Services SE, le lundi 1er Octobre, 4:45pm-5:45pm "Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization", le témoignage de l'IT interne d'Oracle sur la transformation et la migration de l'ensemble de notre infrastructure de stockage, mardi 2 Octobre, 1:15pm-2:15pm Echanges avec les groupes d'utilisateurs et les équipes de développement Oracle Si vous avez prévu d'arriver suffisamment tôt, vous pourrez également échanger dès le dimanche avec les groupes d'utilisateurs, ou tous les soirs avec les équipes de développement Oracle sur des sujets comme : "To Exalogic or Not to Exalogic: An Architectural Journey", avec Todd Sheetz - Manager of DBA and Enterprise Architecture, Veolia Environmental Services, le dimanche 30 Septembre, 2:30pm-3:30pm "Oracle Exalytics and Oracle TimesTen for Exalytics Best Practices", avec Mark Rittman, de Rittman Mead Consulting Ltd, le dimanche 30 Septembre, 10:30am-11:30am "Introduction of Oracle Exadata at Telenet: Bringing BI to Warp Speed", avec Rudy Verlinden & Eric Bartholomeus - Managers IT infrastructure à Telenet, le dimanche 30 Septembre, 1:15pm-2:00pm "The Perfect Marriage: Sun ZFS Storage Appliance with Oracle Exadata", avec Melanie Polston, directeur, Data Management, de Novation et Charles Kim, Managing Director de Viscosity, le dimanche 30 Septembre, 9:00am-10am "Oracle’s Big Data Solutions: NoSQL, Connectors, R, and Appliance Technologies", avec Jean-Pierre Dijcks et les équipes de développement Oracle, le lundi 1er Octobre, 6:15pm-7:00pm Testez et évaluez les solutions Et pour finir, vous pouvez même tester les technologies au travers du Oracle DemoGrounds, (1133 Moscone South pour la partie Systèmes Oracle, OS, et Virtualisation) et des "Hands-on-Labs", comme : "Deploying an IaaS Environment with Oracle VM", le mardi 2 Octobre, 10:15am-11:15am "Virtualize and Deploy Oracle Applications in Minutes with Oracle VM: Hands-on Lab", le mardi 2 Octobre, 11:45am-12:45pm (il est fortement conseillé d'avoir suivi le "Hands-on-Labs" précédent avant d'effectuer ce Lab. "x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance", le mercredi 3 Octobre, 5:00pm-6:00pm "StorageTek Tape Analytics: Managing Tape Has Never Been So Simple", le mercredi 3 Octobre, 1:15pm-2:15pm "Oracle’s Pillar Axiom 600 Storage System: Power and Ease", le lundi 1er Octobre, 12:15pm-1:15pm "Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c", le lundi 1er Octobre, 1:45pm-2:45pm "Managing Storage in the Cloud", le mardi 2 Octobre, 5:00pm-6:00pm "Learn How to Write MapReduce on Oracle’s Big Data Platform", le lundi 1er Octobre, 12:15pm-1:15pm "Oracle Big Data Analytics and R", le mardi 2 Octobre, 1:15pm-2:15pm "Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications", le lundi 1er Octobre, 10:45am-11:45am "Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11", le lundi 1er Octobre, 4:45pm-5:45pm "Virtualizing Your Oracle Solaris 11 Environment", le mardi 2 Octobre, 1:15pm-2:15pm "Large-Scale Installation and Deployment of Oracle Solaris 11", le mercredi 3 Octobre, 3:30pm-4:30pm En conclusion, une semaine très riche en perspective, et qui vous permettra de balayer l'ensemble des sujets au coeur de vos préoccupations, de la stratégie à l'implémentation... Cette semaine doit se préparer, pour tailler votre agenda sur mesure, à travers les plus de 2000 sessions dont je ne vous ai fait qu'un extrait, et dont vous pouvez retrouver l'ensemble en ligne.

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  • "Learning" Linux

    - by Strider
    I've been interested in computers for a long time and have fiddled with a lot of stuff which includes Linux. I started out with Red Hat when I was young (around 13) and lost all data, converting a FAT32 drive to something else. Later it was Knoppix which was really helpful in recovery and such. Then, it was Ubuntu. Also, I fiddled with Arch for some time, but, it breaks too often for my liking (maybe, I should have been more careful). Anyway, currently I use Ubuntu 9.04. I want to dig deeper into the Linux world now. I want to learn how things work and use the terminal more. I am a programmer as well, so, it will help a lot. So, the thing I wanted to ask were: Good books to learn and understand Linux Good habits to use Linux more efficiently. Good tools about which I should know. Amount of time you set aside to learn about new things each day. As a programmer, how do you setup and use Linux efficiently. Long list. I will be grateful to the answerers.

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  • Windows 3 Animated Background/Desktop/Wallpaper

    - by Synetech
    In the summer of 1995, I visited some family in Los Angeles. My uncle had a computer with Windows 3 (or some version thereof since Windows 95 had not been released yet). In Windows 3, there was no desktop or wallpaper like in later versions; instead you could set it to a simple pattern (still possible in later versions before XP) like hounds-tooth or bricks (interestingly, there seems to be next to nothing available on the Internet about this anymore; no screenshots and almost no pages). I recall being amused when I found a program (on the still young “world-wide web”) that would actually let you set an animated background. It was smooth and fluid and was quite an amazing thing at the time. If I recall correctly, it had several built-in animations including one of a light-orange-pink background over which storks flew towards the top-left, possibly with some light stuff floating in the “background” (they were actually animated and flapped their wings, not simply translated coordinates). The storks were somewhat simplified, black-line drawings. Over the years, I’ve tried finding it again a few times but never could. Worse, it’s become harder and harder over time as new programs came out and polluted the search results. I’m hoping that someone remembers this software and knows some useful information like the author or where to download it. (No, it’s not ScreenPaper. That was created in 1997 to let you set a screensaver as the Windows 95/NT4 background. This was at least two years earlier for Windows 3 and I’m almost certain it had these animations built-in—I don’t recall any stork screensavers for Windows 3.)

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  • Does fast typing influence fast programming?

    - by Lukasz Lew
    Many young programmers think that their bottleneck is typing speed. After some experience one realizes that it is not the case, you have to think much more than type. At some point my room-mate forced me to turn of the light (he sleeps during the night). I had to learn to touch type and I experienced an actual improvement in programming skill. The most surprising was that the improvement not due to sheer typing speed, but to a change in mindset. I'm less afraid now to try new things and refactor them later if they work well. It's like having a new tool in the bag. Have anyone of you had similar experience? Now I trained a touch typing a little with KTouch. I find auto-generate lessons the best. I can use this program to create new lessons out of text files but it's only verbatim training, not auto-generated based on a language model. Do you know any touch typing program that allows creation of custom, but randomized lessons?

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  • Can gnome windows (in Ubuntu) be individually themed?

    - by Peter.O
    (Yes, "individually themed" is an oxymoron, but I still want it.) I've just moved from Windows to Ubuntu Linux, and although I am enjoying this new adventure playground, I've encountered something quite unexpected... and its bugging me. It is probably because there are so many gnome apps in Ubuntu (... how strange :) This is great. and the range of available apps is excellent! ...but because of this one-stop-shop scenario, most of the windows look remarkably similar. I'm certainly not after bling-maximus, but I would like a few differentiating colours for my not-so-young eyes to help identify an app at a glance (especially in the compiz lists) ... I love compiz :) I thought it was just a bit of razzle-dazzle, and that alone would be enough, but it is actually very practical to boot. So, basically, I'm wondering if there is a way to theme individual window components on a per app basis... especially the window decoration; menu bar, etc. Thanks.

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  • Exchange Server 2010: move mailboxes from recoveded and mounted edb to user's mailbox

    - by user36090
    One of our exchange servers crashed, and I am trying to recover the mailboxes. We had 1 exchange 2003 server named "apex" and 1 exchange 2010 server named "2008Enterprise. the exchange 2010 server named "2008Enterprise" crashed. I created a new exchange 2010 server named "Providence". I ran the command on Providence: New-MailboxDatabase -Recovery -Name JBCMail -Server Providence -EdbFilePath "c:\data\Exchange\Mailbox\Mailbox Database 0579285147\Mailbox Database 0579285147.edb" -LogFolderPath "c:\data\Exchange\Mailbox\Mailbox Database 0579285147" this command executed and finished without error I then ran the command: eseutil /p E00 this command was executed from the below directory: c:\data\Exchange\Mailbox\Mailbox Database 0579285147 I then mounted the JBCMail with the mount command note: I do not have my full typed command. Inside my Exchange Management Console (EMC) I can view the new mailbox database named JBCMail. The JBCMail database is show as mounted on the exchange server named Providence. I can see the crashed Exchange server named 2008Exchange. In the EMC the crashed exchange server states the Copy Status under ServerConfiguration-Mailbox is ServiceDown. From here I need to recover three mailboxes The mail boxes are on the apex server. How do I move the mailboxs from apex to Providence? How do I restore the mailboxes from JBCmail mounted database to the user's mailbox? I do not fully understand how to use the Restore-Mailbox command because when I use this command it tries to restore the mailbox to the dead apex server. Restore-Mailbox -ID 'Jason Young' -RecoveryDatabase JBCMail

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  • Windows 7 boot issues

    - by Michael
    Ok, I tried to install linux and dual boot my laptop with 7 ultimate. I messed up. When I tried to boot to 7 it said no. Something along the lines of device not found. So I being young and stupid I uninstalled linux which I could boot into, and I still could not boot to windows. Next step was to run the startup fixes from the boot cd. Swing and a miss, I also ran the fixmbr and fixboot. Which brings us up to my current place. I installed 7 again on my blank partition in hopes I could access my other partion. No dice. So my question to yall is how can I fix my original filesystem or at least get to the stuff on it. In the new 7 install the old partion does not even have a drive letter. That is my sad story any help would be apreciated.

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  • To SYNC or not to SYNC – Part 3

    - by AshishRay
    I can't believe it has been almost a year since my last blog post. I know, that's an absolute no-no in the blogosphere. And I know that "I have been busy" is not a good excuse. So - without trying to come up with an excuse - let me state this - my apologies for taking such a long time to write the next Part. Without further ado, here goes. This is Part 3 of a multi-part blog article where we are discussing various aspects of setting up Data Guard synchronous redo transport (SYNC). In Part 1 of this article, I debunked the myth that Data Guard SYNC is similar to a two-phase commit operation. In Part 2, I discussed the various ways that network latency may or may not impact a Data Guard SYNC configuration. In this article, I will talk in details regarding why Data Guard SYNC is a good thing. I will also talk about distance implications for setting up such a configuration. So, Why Good? Why is Data Guard SYNC a good thing? Because, at the end of the day, this gives you the assurance of zero data loss - it doesn’t matter what outage may befall your primary system. Befall! Boy, that sounds theatrical. But seriously - think about this - it minimizes your data risks. That’s a big deal. Whether you have an outage due to bad disks, faulty hardware components, hardware / software bugs, physical data corruptions, power failures, lightning that takes out significant part of your data center, fire that melts your assets, water leakage from the cooling system, human errors such as accidental deletion of online redo log files - it doesn’t matter - you can have that “Om - peace” look on your face and then you can failover to the standby system, without losing a single bit of data in your Oracle database. You will be a hero, as shown in this not so imaginary conversation: IT Manager: Well, what’s the status? You: John is doing the trace analysis on the storage array. IT Manager: So? How long is that gonna take? You: Well, he is stuck, waiting for a response from <insert your not-so-favorite storage vendor here>. IT Manager: So, no root cause yet? You: I told you, he is stuck. We have escalated with their Support, but you know how long these things take. IT Manager: Darn it - the site is down! You: Not really … IT Manager: What do you mean? You: John is stuck, but Sreeni has already done a failover to the Data Guard standby. IT Manager: Whoa, whoa - wait! Failover means we lost some data, why did you do this without letting the Business group know? You: We didn’t lose any data. Remember, we had set up Data Guard with SYNC? So now, any problems on the production – we just failover. No data loss, and we are up and running in minutes. The Business guys don’t need to know. IT Manager: Wow! Are we great or what!! You: I guess … Ok, so you get it - SYNC is good. But as my dear friend Larry Carpenter says, “TANSTAAFL”, or "There ain't no such thing as a free lunch". Yes, of course - investing in Data Guard SYNC means that you have to invest in a low-latency network, you have to monitor your applications and database especially in peak load conditions, and you cannot under-provision your standby systems. But all these are good and necessary things, if you are supporting mission-critical apps that are supposed to be running 24x7. The peace of mind that this investment will give you is priceless, especially if you are serious about HA. How Far Can We Go? Someone may say at this point - well, I can’t use Data Guard SYNC over my coast-to-coast deployment. Most likely - true. So how far can you go? Well, we have customers who have deployed Data Guard SYNC over 300+ miles! Does this mean that you can also deploy over similar distances? Duh - no! I am going to say something here that most IT managers don’t like to hear - “It depends!” It depends on your application design, application response time / throughput requirements, network topology, etc. However, because of the optimal way we do SYNC, customers have been able to stretch Data Guard SYNC deployments over longer distances compared to traditional, storage-centric ways of doing this. The MAA Database 10.2 best practices paper Data Guard Redo Transport & Network Configuration, and Oracle Database 11.2 High Availability Best Practices Manual talk about some of these SYNC-related metrics. For example, a test deployment of Data Guard SYNC over 330 miles with 10ms latency showed an impact less than 5% for a busy OLTP application. Even if you can’t deploy Data Guard SYNC over your WAN distance, or if you already have an ASYNC standby located 1000-s of miles away, here’s another nifty way to boost your HA. Have a local standby, configured SYNC. How local is “local”? Again - it depends. One customer runs a local SYNC standby across the campus. Another customer runs it across 15 miles in another data center. Both of these customers are running Data Guard SYNC as their HA standard. If a localized outage affects their primary system, no problem! They have all the data available on the standby, to which they can failover. Very fast. In seconds. Wait - did I say “seconds”? Yes, Virginia, there is a Santa Claus. But you have to wait till the next blog article to find out more. I assure you tho’ that this time you won’t have to wait for another year for this.

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  • Very high-pitched noise when computer does something intense?

    - by Starkers
    "Intense" is the best word I can use to describe it because I'm not sure what it is, whether it's RAM, GPU or CPU. If I pan the camera in unity: A high pitched noise issues from the computer. The picosecond I start panning the sound starts. Stops the picosecond I stop panning. If I start an infinite loop: 2.0.0p247 :016 > x = 1 => 1 2.0.0p247 :017 > while x < 2 do 2.0.0p247 :018 > puts 'huzzah!' 2.0.0p247 :019?> end huzzah! huzzah! huzzah! An identical high pitched noise can be heard. I don't think it's the GPU due to this simple experiment. Or any monitor-weirdness (although the sound does sound like one of those old CRT monitors if you're old enough to be young when those things were about) The CPU? Or maybe my SSD? It's my first SSD and the first time I've heard this noise. Should I be worried? Regardless, what's causing this sound? I can't think what would cause such high frequency vibrations. I built the PC myself. Not enough heat paste on the CPU? Too much? Just no idea what's going on. Info: CPU Type QuadCore Intel Core i5-3570K, 3800 MHz (38 x 100) Motherboard Name Asus Maximus V Extreme Flash Memory Type Samsung 21nm TLC NAND Video Adapter Asus HD7770

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  • Linux CentOS strange memory readings

    - by user2008937
    I am actually a young junior sys admin. I have a question - i am trying to understand how linux deals with memory... while playing around different monitoring programs I found some strange thing. When I run top on my laptop it shows me that FIREFOX process with pid 8778 takes 18,3% of memory (%MEM column). grep "MemTotal" /proc/meminfo Above command give me 1848336kb/1024 = 1805megs of memory (its ok - i have 2 gigs of ram). So if the firefox process takes 18,3% of MEM(according to tops %MEM column) then it takes 0.183 * 1805 which is approximately 325mb of memory. Quite a lot as for firefox... But well, in Linux there are lots of shared libraries that programs commonly uses (like famous libc). And those libraries are added to memory utilization of every process that uses it in the system, despite they are actually reading same file(single object in memory). So top may show too big mem utilization because of those shared libraries. Well, it is time to use PMAP which should show us the real mem utilization of process. But.. pmap -d $(pidof firefox) mapped: 983460K writeable/private: 757164K shared: 66416K so pmap shows that 983460/1024=993MB of memory is mapped to this process. It is in fact much bigger than mem utilization showed by top. Whats wrong here? How pmap can show more than top? even when top adds also the shared libraries (which in fact are single objects in memory) for each process that uses it? and pmap omits it? Regards Krzysztof

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  • How to set an executable white list?

    - by izabera
    Under Linux, is it possible to set a white-list of executables for a certain group of users? I need them to be unable to use, for example, make, gcc and executables on removable disks. How can this be done? Edit, let me explain better. I'm dealing with a high school IT system, young geeks that (during the lessons) want to play, surf the net, damage those computer however they can. The major step to achieve this goal was to remove the system they're familiar with and install Ubuntu in all the computers. This actually works quite well, but recent events proved that this is not enough. I want to allow them to execute certain safe programs, like Open Office, and to deny any other program, whether it is preinstalled software, something they carry in usb drives, a downloaded program or a script they program on site. It's possible to remove the 'x' permission on any file on the pc, but of course it would be impractical. Furthermore, they would be able to run anything they download. I thought the best solution would be to make a white-list of safe programs and to deny anything else, but I don't really know how to do it. Any idea is helpful.

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  • creating objects in list

    - by prince23
    List myList = new List { new Users{ Name="Kumar", Gender="M", Age=75, Parent="All"}, new Users{ Name="Suresh",Gender="M", Age=50, Parent="Kumar"}, new Users{ Name="Bennette", Gender="F",Age=45, Parent="Kumar"}, new Users{ Name="kian", Gender="M",Age=20, Parent="Suresh"}, new Users{ Name="Nathani", Gender="M",Age=15, Parent="Suresh"}, new Users{ Name="Peter", Gender="M",Age=90, Parent="All"}, new Users{ Name="Mica", Age=56, Gender="M",Parent="Peter"}, new Users{ Name="Linderman", Gender="M",Age=51, Parent="Peter"}, new Users{ Name="john", Age=25, Gender="M",Parent="Mica"}, new Users{ Name="tom", Gender="M",Age=21, Parent="Mica"}, new Users{ Name="Ando", Age=64, Gender="M",Parent="All"}, new Users{ Name="Maya", Age=24, Gender="M",Parent="Ando"}, new Users{ Name="Niki Sanders", Gender="F",Age=2, Parent="Maya"}, new Users{ Name="Angela Patrelli", Gender="F",Age=3, Parent="Maya"}, }; now i need to format the data like here i need to check the parent based on the parent i will be creating objects under the parent objects now { Name="Kumar", Gender="M", Age=75, Parent="All" } this is the top level as a property Parent ="all" now under parent object kumar here we again create a new object to store these information under object(kumar who is the parent) new Users{ Name="Suresh",Gender="M", Age=50, Parent="Kumar"}, new Users{ Name="Bennette", Gender="F",Age=45, Parent="Kumar"}, what i need to do here is i need to check the parent based on the parent create further objects under it ex: i need to achive like this. looking for the syntax how i can do it. public class SampleProjectData { public static ObservableCollection<Product> GetSampleData() { DateTime dtS = DateTime.Now; ObservableCollection<Product> teams = new ObservableCollection<Product>(); teams.Add(new Product() { PDName = "Product1", OverallStartTime = dtS, OverallEndTime = dtS + TimeSpan.FromDays(3), }); Project emp = new Project() { PName = "Project1", OverallStartTime = dtS + TimeSpan.FromDays(1), OverallEndTime = dtS + TimeSpan.FromDays(6) }; emp.Tasks.Add(new Task() { StartTime = dtS, EndTime = dtS + TimeSpan.FromDays(2), TaskName = "John's Task 3" }); emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(3), EndTime = dtS + TimeSpan.FromDays(4), TaskName = "John's Task 2" }); teams[0].Projects.Add(emp); emp = new Project() { PName = "Project2", OverallStartTime = dtS + TimeSpan.FromDays(1.5), OverallEndTime = dtS + TimeSpan.FromDays(5.5) }; emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(1), EndTime = dtS + TimeSpan.FromDays(4), TaskName = "Victor's Task" }); teams[0].Projects.Add(emp); emp = new Project() { PName = "Project3", OverallStartTime = dtS + TimeSpan.FromDays(2), OverallEndTime = dtS + TimeSpan.FromDays(5) }; emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(1), EndTime = dtS + TimeSpan.FromDays(4), TaskName = "Jason's Task 1" }); emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(7), EndTime = dtS + TimeSpan.FromDays(9), TaskName = "Jason's Task 2" }); teams[0].Projects.Add(emp); teams.Add(new Product() { PDName = "Product2", OverallStartTime = dtS, OverallEndTime = dtS + TimeSpan.FromDays(3) }); emp = new Project() { PName = "Project4", OverallStartTime = dtS + TimeSpan.FromDays(0.5), OverallEndTime = dtS + TimeSpan.FromDays(3.5) }; emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(1.5), EndTime = dtS + TimeSpan.FromDays(4), TaskName = "Vicky's Task" }); teams[1].Projects.Add(emp); emp = new Project() { PName = "Project5", OverallStartTime = dtS + TimeSpan.FromDays(2), OverallEndTime = dtS + TimeSpan.FromDays(6) }; emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(2.2), EndTime = dtS + TimeSpan.FromDays(3.8), TaskName = "Oleg's Task 1" }); emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(5), EndTime = dtS + TimeSpan.FromDays(6), TaskName = "Oleg's Task 2" }); emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(8), EndTime = dtS + TimeSpan.FromDays(9.6), TaskName = "Oleg's Task 3" }); teams[1].Projects.Add(emp); emp = new Project() { PName = "Project6", OverallStartTime = dtS + TimeSpan.FromDays(2.5), OverallEndTime = dtS + TimeSpan.FromDays(4.5) }; emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(0.8), EndTime = dtS + TimeSpan.FromDays(2), TaskName = "Kim's Task" }); teams[1].Projects.Add(emp); teams.Add(new Product() { PDName = "Product3", OverallStartTime = dtS, OverallEndTime = dtS + TimeSpan.FromDays(3) }); emp = new Project() { PName = "Project7", OverallStartTime = dtS + TimeSpan.FromDays(5), OverallEndTime = dtS + TimeSpan.FromDays(7.5) }; emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(1.5), EndTime = dtS + TimeSpan.FromDays(4), TaskName = "Balaji's Task 1" }); emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(5), EndTime = dtS + TimeSpan.FromDays(8), TaskName = "Balaji's Task 2" }); teams[2].Projects.Add(emp); emp = new Project() { PName = "Project8", OverallStartTime = dtS + TimeSpan.FromDays(3), OverallEndTime = dtS + TimeSpan.FromDays(6.3) }; emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(1.75), EndTime = dtS + TimeSpan.FromDays(2.25), TaskName = "Li's Task" }); teams[2].Projects.Add(emp); emp = new Project() { PName = "Project9", OverallStartTime = dtS + TimeSpan.FromDays(2), OverallEndTime = dtS + TimeSpan.FromDays(6) }; emp.Tasks.Add(new Task() { StartTime = dtS + TimeSpan.FromDays(2), EndTime = dtS + TimeSpan.FromDays(3), TaskName = "Stacy's Task" }); teams[2].Projects.Add(emp); return teams; } } above is an sample data where i am grouping them with static data in the same way i need **to for teh data which is cmg from DB and i need to store them list** all these three data are comig from different services. and i am storing them in a list now i have three tables data Product , Project, Task. all the data are coming from webservies. i have created three list where i am storing the data in list. List<Project>objpro= new List<Project>(); List<Product>objproduct= new List<Product>(); LIst<Task>objTask= new List<Task>(); **now what i need to do is i need to do the mapping between these tables. if you see above. i have object of Product under Product i have added object of Project and then under project object i have added task object.** now from the above data which is stored in the list i need to do the same mapping between class. and group the data. public class Product : INotifyPropertyChanged { public Product() { this.Projects = new ObservableCollection<Project>(); } public string PDName { get; set; } public ObservableCollection<Project> Projects { get; set; } private DateTime _st; public DateTime OverallStartTime { get { return _st; } set { if (this._st != value) { TimeSpan dur = this._et - this._st; this._st = value; this.OnPropertyChanged("OverallStartTime"); this.OverallEndTime = value + dur; } } } private DateTime _et; public DateTime OverallEndTime { get { return _et; } set { if (this._et != value) { this._et = value; this.OnPropertyChanged("OverallEndTime"); } } } #region INotifyPropertyChanged Members protected void OnPropertyChanged(string name) { if (this.PropertyChanged != null) this.PropertyChanged(this, new PropertyChangedEventArgs(name)); } public event PropertyChangedEventHandler PropertyChanged; #endregion } public class Project : INotifyPropertyChanged { public Project() { this.Tasks = new ObservableCollection<Task>(); } public string PName { get; set; } public ObservableCollection<Task> Tasks { get; set; } DateTime _st; public DateTime OverallStartTime { get { return _st; } set { if (this._st != value) { TimeSpan dur = this._et - this._st; this._st = value; this.OnPropertyChanged("OverallStartTime"); this.OverallEndTime = value + dur; } } } DateTime _et; public DateTime OverallEndTime { get { return _et; } set { if (this._et != value) { this._et = value; this.OnPropertyChanged("OverallEndTime"); } } } #region INotifyPropertyChanged Members protected void OnPropertyChanged(string name) { if (this.PropertyChanged != null) this.PropertyChanged(this, new PropertyChangedEventArgs(name)); } public event PropertyChangedEventHandler PropertyChanged; #endregion } public class Task : INotifyPropertyChanged { public string TaskName { get; set; } DateTime _st; public DateTime StartTime { get { return _st; } set { if (this._st != value) { TimeSpan dur = this._et - this._st; this._st = value; this.OnPropertyChanged("StartTime"); this.EndTime = value + dur; } } } private DateTime _et; public DateTime EndTime { get { return _et; } set { if (this._et != value) { this._et = value; this.OnPropertyChanged("EndTime"); } } } #region INotifyPropertyChanged Members protected void OnPropertyChanged(string name) { if (this.PropertyChanged != null) this.PropertyChanged(this, new PropertyChangedEventArgs(name)); } public event PropertyChangedEventHandler PropertyChanged; #endregion } hope my question is clear

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  • ImageMagick failing to convert to JPG

    - by johnui
    Hi: We recently installed the latest version of ImageMagick onto our Linux server. I seem to be having issues performing the most basic of tasks. I am running this command line: /usr/bin/convert /location/to/source/design.ai /location/to/save/output.jpg Unfortunatly is saves design.jpg as an illustrator file (if I rename the file to output.ai it opens). Even if I do this: /usr/bin/convert /location/to/source/design.ai -rotate 90 /location/to/save/design.jpg It rotates the file and saves again as an illustrator document. This happens with all filetypes (e.g. png, bmp, etc...) It appears ImageMagick cannot figure out what I want it converted to and just saves as the same file type. Any ideas on fixing this? Regards: John

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  • RAR Password recovery / hash extraction on Mac OS X

    - by Josh K
    I'm running Mac OS X 10.6.2 and have been handed a couple of old files that need to be extracted. Old backups or finances or bills I believe. They are RAR files, and password protected. Is there a way to extract the hash from these files so I can feed it into John The Ripper or Cain and Abel? Edit I have downloaded cRARk, but unfortunately nothing I have (SimplyRAR, RAR Expander, The Unarchiver) will extract it without a password. Can someone verify that I'm crazy and there is no password on the Mac version?

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  • RAR Password recovery / hash extraction on OS X

    - by Josh K
    I'm running 10.6.2 and have been handed a couple of old files that need to be extracted. Old backups or finances or bills I believe. They are RAR files, and password protected. Is there a way to extract the hash from these files so I can feed it into John The Ripper or Cain and Abel? Edit I have downloaded cRARk, but unfortunately nothing I have (SimplyRAR, RAR Expander, The Unarchiver) will extract it without a password. Can someone verify that I'm crazy and there is no password on the Mac version?

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