Search Results

Search found 1684 results on 68 pages for 'crm adoption'.

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

Page 17/68 | < Previous Page | 13 14 15 16 17 18 19 20 21 22 23 24  | Next Page >

  • CX en la nube

    - by Noelia Gomez
    Las organizaciones con más éxito del mundo optan por ofrecer un servicio al cliente en la nube. Echa un vistazo a esta infografía para saber por qué 1024x768 Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Si quieres saber más sobre la experiencia del cliente: · Customer Concepts Magazine · Customer Concepts Exchange in LinkedIn · Customer Concepts Web TV · Customer Experience @ Oracle.com · Customer Experience Facebook Hub · Customer Experience YouTube Channel · Customer Experience Twitter

    Read the article

  • IX eCommerce Forum: Oracle ed Euronics presentano il loro caso di successo

    - by Claudia Caramelli-Oracle
    Promosso da Netcomm, l'evento ha raggiunto la nona edizione. La tematica principale permette di indagare le dinamiche di tutta la filiera del commercio elettronico, offrendo spunti utili grazie al coinvolgimento di ospiti illustri e relatori. L'e-Commerce Forum è il luogo ideale per scoprire le opportunità del mercato italiano.Oracle, insieme a Reply, ha organizzato un workshop lunch rivolto a tutti coloro che sono interessati a sentire storie di successo circa come la piattaforma eCommerce di Oracle è stata implementata con successo. Il testimonial in questa occasione è stato Euronics. Abbiamo avuto in sala quasi 40 persone che hanno trascorso la loro pausa pranzo con noi! La tematica del resto è attuale e in continua evoluzione/espansione: l'interesse è alto e Oracle offre i mezzi più all'avanguardia per costruire la propria storia di successo proiettando le altre realtà sempre più avanti nel commercio elettronico.Per maggiori informazioni scrivi a Silvia Valgoi

    Read the article

  • What's New in OIC Analytics 11g?

    - by LuciaC
    Oracle Incentive Compensation (OIC) Analytics for Oracle Data Integrator (ODI) breaks down traditional front and back office silos bringing together sales performance data with those responsible for the sale and selling costs. It is a framework for Sales Performance Management  based on a data mart of key performance metrics regardless of whether or not these metrics are incentivized.Commissionable metrics are brought into OIC for commission calculation and brought back to enrich the performance data mart.  Executives and Product Marketing/Product Line Managers are provided with actionable sales performance analytics.  Incentivized salesreps and partners are provided with commission dashboards on a frequent basis to inform them how they are doing and how far they are from their goals.OIC Analytics is now certified with 11g and has additional features.  Oracle continues to invest in OIC Analytics but the baseline for the investments will be the 11gR1 certification version of OIC Analytics.  Read about what's new and the certification details in Doc ID 1590729.1.

    Read the article

  • Webcast: Oracle Service Charges - Introduction/Overview

    - by LuciaC
    December 5, 2012 at 12 pm ET, 11 am CT, 10 am MT, 9 am PT Have you wondered how Service Charges flow through into Order Management?  Do you want to understand more about the functional flows for Service Charges?  If you use Service Charges as part of your service implementation then you won't want to miss this webcast which explains Oracle Service Charges functionality and integration points with other products.   Topics will include: Functional flows involving Service Charges Integration points Data flow Available UI's Available API's. Go to Doc ID 1455786.1 to register. Current Schedule and Archived Downloads can be found on Doc ID 740966.1.

    Read the article

  • Join the Customer Revolution – 25 oct 2012 - Paris

    - by Valérie De Montvallon
    Faites redécouvrir votre marque à vos clients !   Rendez-vous le 25 octobre à 19h pour découvrir comment les outils de nouvelle génération peuvent permettre à vos équipes de proposer une nouvelle expérience client.   Table ronde animée par Arnaud le Gal, rédacteur en chef des Echos Avec les témoignages d’ACCOR et Bouygues Telecom. Informations, inscriptions sur la page Oracle Customer Experience

    Read the article

  • My Doors - Why Standards Matter to Business

    - by [email protected]
    By Brian Dayton on April 8, 2010 9:27 PM "Standards save money." "Standards accelerate projects." "Standards make better solutions." What do these statements mean to you? You buy technology solutions like Oracle Applications but you're a business person--trying to close the quarter, get performance reviews processed, negotiate a new sourcing contract, etc. When "standards" come up in presentations and discussions do you: - Nod your head politely - Tune out and check your smart phone - Turn to your IT counterpart and say "Bob's all over this standards thing, right Bob?" Here's why standards matter. My wife wants new external doors downstairs, ones that would get more light into the rooms. Am I OK with that? "Uhh, sure...it's a little dark in the kitchen." - 24 hours ago - wife calls to tell me that she's going to the hardware store and may look at doors - 20 hours ago - wife pulls into driveway, informs me that two doors are in the back of her station wagon, ready for me to carry - 19 hours ago - I re-discovered the fact that it's not fun to carry a solid wood door by myself - 5 hours ago - Local handyman, who was at our house anyway, tells me that the doors we bought will likely cost 2-3x the material cost in installation time and labor...the doors are standard but our doorways aren't We could have done more research. I could be more handy. Sure. But the fact is, my 1951 house wasn't built with me in mind. They built what worked and called it a day. The same holds true with a lot of business applications. They were designed and architected for one-time use with one use-case in mind. Today's business climate is different. If you're going to use your processes and technology to differentiate your business you should have at least a working knowledge of: - How standards can benefit your business - Your IT organization's philosophy around standards - Your vendor's track-record around standards...and watch for those who pay lip-service to standards but don't follow through The rallying cry in most IT organizations today is "learn more about the business, drop the acronyms." I'm not advocating that you go out and learn how to code in Java. But I do believe it will help your business and your decision-making process if you meet IT ½...even ¼ of the way there. Epilogue: The door project has been put on hold and yours truly has to return the doors to the hardware store tomorrow.

    Read the article

  • Service Territories White Paper - Setup and Configuration

    - by LuciaC
    If you use Oracle Teleservice then you are probably using Service Territories to route service requests to the right resources such as Call Center Agents, Field Service Technicians, Technical Support Groups etc.  Getting those routings to happen correctly and efficiently is key to delivering high-quality service, so having the correct territory setup is essential.  The Service development team have published a new White Paper to help you do just that!  The White Paper includes information to help with understanding the required setups: Service Territories - Locating and Sorting matching Territories, and Picking winning Territories How to use Rank and Number of Winners The different Access Types that can be setup Operating Unit and how to use it effectively How to setup and use Service Qualifiers The limitation of some Geographic Qualifiers and how to overcome the limitations How to use Web ADI to maintain Territories. Read Doc ID 1234593.1 to access the white paper.  There was also a recent webcast on Territory Setup and Matching Attributes, you can access the recording via Doc ID 1455786.1.

    Read the article

  • Web Applications Desktop Integrator (WebADI) Feature for Install Base Mass Update in 12.1.3

    - by LuciaC
    Purpose The integration of WebADI technology with the Install Base Mass Update function is designed to make creation and update of bulk item instances much easier than in the past. What is it? WebADI is an Excel-based desktop application where users can download an Excel template with item instances pre-populated based on search criteria.  Users can create and update item instances in the Excel sheet and finally upload the Excel data using an "upload" option available in the Excel menu. On upload, the modified data will bulk upload to interface tables which are processed by an asynchronous concurrent program that users can monitor for the uploaded results. Advantage: This allows users to work in a disconnected Environment: session time outs can be avoided, as once a template is downloaded the user can work in a disconnected environment and once all updates are done the new input can be uploaded. Also the data can be saved for later update and upload. For more details review the following: R12.1.3 Install Base WebADI Mass Update Feature (Doc ID 1535936.1) How To Use Install Base WebADI Mass Update Feature In Release 12.1.3 (Doc ID 1536498.1).

    Read the article

  • E-Mail Center: How to Debug Auto-Processing Issues

    - by LuciaC
    Do you use E-mail Center Auto-Processing functionality?  Auto-processing rules can be defined which will process an email and initiate actions such as sending an auto-reply, auto-acknowledgement or service request update or creation.  If you're using auto-processing in your environment, then you will have noticed that, when things go wrong, often the only indication that there is an issue is if the email goes to the Supervisor Queue for manual processing instead of being sent.  Oracle Development has developed a script to help you debug when an email is meant to be auto-processed but is failing. There are scripts for R12.0.6 through to R12.1.3. See Doc ID 1427925.1 for details of the script and how to use it.

    Read the article

  • Open Source ASP.NET Contact Management Application?

    - by davemackey
    I'm considering building a Church Management System (ChMS), essentially a CRM, but specifically tailored for churches. I've looked at several existing CRM and open source ChMS solutions but have not been satisfied with any of them. Before I start writing something from the ground up - I was wondering if anyone was aware of an open source asp.net application that might be a good fit for this project? Particularly, the application needs to perform CRUD and optimally allow for dynamic user-based creation/editing of fields associated with contacts etc.

    Read the article

  • Microsoft courtise les clients de Salesforce.com et les invite à tester sa solution Microsoft Dynamics CRM

    Microsoft courtise les clients de Salesforce.com et les invite à tester sa solution Microsoft Dynamics CRM Microsoft s'attaque aux clients de Salesforce.com et les invite à utiliser ses propres solutions CRM en mode Cloud. Redmond n'a pas l'intention de lésiner sur les moyens pour imposer ses solutions professionnelles hébergées. En effet la firme vient de profiter du lancement de la conférence Dreamforce 2010, qui se déroule actuellement (du 6 au 9 décembre), et destinée aux utilisateurs de Salesforce.com, pour publier une lettre les invitant à tester ses produits. Pour mémoire, Salesforce.com est une entreprise spécialisée dans le cloud computing et dans les solutions de gestion ...

    Read the article

  • Le Cloud d'Amazon certifié pour les ERP et CRM d'Oracle, qui deviennent disponibles à la demande, sur-le-champs et avec un support

    Le Cloud d'Amazon certifié pour les ERP et CRM d'Oracle Qui deviennent disponible à la demande, sur-le-champs et avec un support d'Oracle Le service Elastic Cloud d'Amazon permet depuis hier de faire tourner PeopleSoft et JD Edward Enterprise One, les CRM (solution de gestion de relation clients) et ERP (progiciel de gestion d'entreprise) d'Oracle. Amazon EC2 permettait déjà de le faire. Mais à condition de les installer soi-même sur des machines virtuelles tournant sous Windows Server (Amazon annonce le support d'autres OS à venir). A partir d'aujourd'hui, les utilisateurs de PeopleSoft et JD Edward Enterprise One hébergés sur une instance EC2 n'auront plus à « met...

    Read the article

  • How can I save an ASP.NET IFRAME from a custom entity's OnSave event, reliably?

    - by Forgotten Semicolon
    I have a custom ASP.NET solution deployed to the ISV directory of an MS Dynamics CRM 4.0 application. We have created a custom entity, whose data entry requires more dynamism than is possible through the form builder within CRM. To accomplish this, we have created an ASP.NET form surfaced through an IFRAME on the entity's main form. Here is how the saving functionality is currently laid out: There is an ASP.NET button control on the page that saves the entity when clicked. This button is hidden by CSS. The button click event is triggered from the CRM OnSave javascript event. The event fires and the entity is saved. Here are the issues: When the app pool is recycled, the first save (or few) may: not save be delayed (ie. the interface doesn't show an update, until the page has been refreshed after a few sec) Save and Close/New may not save For issue 1.1 and 2, what seems to be happening is that while the save event is fired for the custom ASP.NET page, the browser has moved on/refreshed the page, invalidating the request to the server. This results in the save not actually completing. Right now, this is mitigated with a kludge javascript delay loop for a few seconds after calling the button save event, inside the entity OnSave event. Is there any way to have the OnSave event wait for a callback from the IFRAME?

    Read the article

  • problem with creating a new module using vtlib 2.1 for vtiger CRM 5.0.4

    - by gsk
    I have created a new module in vtigerCRM using the vtlib 2.1 api doc as provided in the following link. http://wiki.vtiger.com/index.php/Vtiger_CRM_5_Developer_Guide/VTLIB Though the module appears to have been created successfully I am getting the following error when I try to add a new record. ( ! ) WebServiceException: Permission to perform the operation is denied in C:\xampp\htdocs\dnbcrm\include\Webservices\Retrieve.php on line 30 Call Stack # Time Memory Function Location 1 0.0037 338824 {main}( ) ..\index.php:0 2 0.8090 21393040 include( 'C:\xampp\htdocs\dnbcrm\modules\TargetModule\Save.php' ) ..\index.php:693 3 0.8209 21498512 CRMEntity->save( ) ..\Save.php:21 4 0.9772 23107304 VTEventsManager->triggerEvent( ) ..\CRMEntity.php:859 5 0.9773 23107304 VTEventTrigger->trigger( ) ..\VTEventsManager.inc:118 6 1.0133 23415848 VTWorkflowEventHandler->handleEvent( ) ..\VTEventTrigger.inc:119 7 1.0218 23433280 VTEntityCache->forId( ) ..\VTEventHandler.inc:51 8 1.0218 23433600 VTWorkflowEntity->__construct( ) ..\VTEntityCache.inc:83 9 1.0218 23433992 vtws_retrieve( ) ..\VTEntityCache.inc:16

    Read the article

  • How do you balance the speed of Sprints with the customer's conservative adoption schedule?

    - by Cheeso
    I'd prefer to have sprints that last 3-4 weeks, but customers don't want to adopt new feature/function every 3-4 weeks. Existing customers are conservative and, once we meet their minimum bar for features and capabilities, they like to remain on a stable release for much longer than 4 weeks. Even a 3-month cycle would be pushing it for them. On the other hand, newer customers tend to have more feature requests, and are willing to follow sprints. But this willingness dissipates after we've met their bar. How do you balance the need for rapid sprints with the customer's conservative view of application change? I'm particularly interested in SaaS scenarios.

    Read the article

  • Google Maps pour iOS aurait une influence positive sur l'adoption d'iOS 6 mais les avis sont partagés, l'appli numéro 1 sur l'AppStore

    Apple pourrait refuser d'intégrer l'application Google Maps dans l'AppStore D'après Google, qui se dit « peu optimiste » Selon The Guardian, ce n'est pas de sitôt que l'application Google Maps fera son retour sur iOS. C'est en tout cas ce qu'aurait laissé entendre une source du journal britannique, un employé de Google proche de la division qui travaille sur ce projet. Cette source affirme que Google n'est « pas optimiste » sur l'attitude que va avoir Apple lors de la prochaine soumission de l'application sur l'AppStore. Pour mémoire, une des « nouveautés » d'iOS 6 a été ...

    Read the article

  • UE : l'adoption des solutions libres devrait entraîner une réduction des coûts de plus d'un milliard d'euros pour le secteur public européen

    Le secteur public pourrait économiser plus d'un milliard d'euros en adoptant les solutions libres selon l'Union européenne, qui publie un guide pour aider les institutions L'Europe estime que l'ouverture des entreprises européennes aux solutions libres peut entraîner d'énormes réductions des coûts.La commission européenne met en garde les institutions publiques sur les dangers de trop compter sur un fournisseur unique des solutions d'informations, en particulier ceux proposant des produits « fermés ».L'organisation a publié un guide dont le but est d'aider les pouvoirs publics à adopter davantage les standards ouverts. Selon le guide, ce virage pourrait réduire les coûts de 1,1 milliard d'euros ...

    Read the article

  • Sortie de la première beta de Symfony 2.1, Composer, chargement automatique des classes et adoption des règles de codage de la communauté

    Symfony2 est un projet très communautaire, depuis le début (des centaines de bundles étaient disponibles bien avant les premières RC de la 2.0), une tendance qui se confirme : 250 contributeurs, 1 000 pull requests sur GitHub pour la première version beta de Symfony 2.1 ! Après les difficultés de migration avec symfony 1.x, l'équipe a tenté autant que possible de restreindre les changements à même de casser la rétrocompatibilité ; de même, le refactoring du module de formulaires a fait que la version finale de la 2.1 devrait sortir en août, afin de concentrer autant que possible les changements et faire que de plus en plus de code ne devra pas être modifié lors de la migration d'une version à l'autre. Ainsi, n'hésitez pas à tenter de migrer vos applications vers cette beta,...

    Read the article

  • Installing List Compenent on Sharepoint Server

    - by Tom
    I added the Sharepoint site to the 'Document Management' section in CRM with the List Components checked and it added it with no problem. Also when I navigate to the 'Documents' section under an account it shows up with the format of the List components. However, if i click on 'New' or 'Actions' I get the following error message: An Error has occured in the script on this page. Error: Access is denied URL: https://*serveraddress*/crmgrid/scripts/crmmenu.htc Do you want to continue running scripts on this page? I have ran the power script which added the MIME .htc extention to IIS. Does anyone know what might be wrong?

    Read the article

  • Searching for online database software/cms

    - by ButterdBread
    I am searching for a software or CMS that manages and displays large online databases, as some kind of frontend to MySQL or any other database. It should be accessible through the browser, be as secure as possible (offering login). The data I'd like to store would be personal information such as name, adress and birthday - also I'd need to be able to add custom fields as well. Also forms and the possibility to download the data in an excel? table would be great. PHPmyadmin is not an option, it should be similar to a CRM but more closely adapted to managing database tables, searching for entries and filtering data. It should be possible to have many user accounts with different rights, with each of them being able to acces certain parts of the data and entering own data. Is there something out there, that might get close to what I imagine? I appreciate any help!

    Read the article

  • CRM2011 - "The given key was not present in the dictionary"

    - by DJZorrow
    I am what you call a "n00b" in CRM plugin development. I am trying to write a plugin for Microsoft's Dynamics CRM 2011 that will create a new activity entity when you create a new contact. I want this activity entity to be associated with the contact entity. This is my current code: using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.Xrm.Sdk; namespace ITPH_CRM_Deactivate_Account_SSP_Disable { public class SSPDisable_Plugin: IPlugin { public void Execute(IServiceProvider serviceProvider) { // Obtain the execution context from the service provider. IPluginExecutionContext context = (IPluginExecutionContext) serviceProvider.GetService(typeof(IPluginExecutionContext)); IOrganizationServiceFactory serviceFactory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory)); IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId); if (context.InputParameters.Contains("Target") && context.InputParameters["target"] is Entity) { Entity entity = context.InputParameters["Target"] as Entity; if (entity.LogicalName != "account") { return; } Entity followup = new Entity(); followup.LogicalName = "activitypointer"; followup.Attributes = new AttributeCollection(); followup.Attributes.Add("subject", "Created via Plugin."); followup.Attributes.Add("description", "This is generated by the magic of C# ..."); followup.Attributes.Add("scheduledstart", DateTime.Now.AddDays(3)); followup.Attributes.Add("actualend", DateTime.Now.AddDays(5)); if (context.OutputParameters.Contains("id")) { Guid regardingobjectid = new Guid(context.OutputParameters["id"].ToString()); string regardingobjectidType = "account"; followup["regardingobjectid"] = new EntityReference(regardingobjectidType, regardingobjectid); } service.Create(followup); } } } But when i try to run this code: I get an error when i try to create a new contact in the CRM environment. The error is: "The given key was not present in the dictionary" (Link *1). The error pops up right as i try to save the new contact. Link *1: http://puu.sh/4SXrW.png (Translated bold text: "Error on business process") Thanks for any help or suggestions :)

    Read the article

  • Google Apps Marketplace, les applications les plus téléchargées sont de plus en plus complexes : gestion de projet, CRM, ERP, finances

    Google Apps Marketplace, les applications les plus téléchargées Elles sont de plus en plus complexes : gestion de projet, CRM, ERP, finances Le dernier Marketplace en date de Google, la galerie d'applications professionnelles complémentaires des Google Apps (Google Docs, Google Site, Blogger, Gmail, Agenda, etc), est un succès. C'est en tout cas l'avis de Google qui communique aujourd'hui les premiers résultats significatifs depuis le lancement officiel de cette galerie. ...

    Read the article

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

< Previous Page | 13 14 15 16 17 18 19 20 21 22 23 24  | Next Page >