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• Jagran Prakashan Increases Staff Productivity by 40%

  - by Michael Snow

  Jagran Prakashan Increases Staff Productivity by 40%, Launches New IT Projects up to 4x Faster, Enables Mobile Service, and Improves Business Agility Oracle Customer: JPL Location:  Uttar Pradesh, India Industry: Media and Entertainment Employees:  10,000 Annual Revenue:  $100 to $500 Million Jagran Prakashan Ltd. (JPL) is one of India's premier media and communications groups with interests spanning print, advertising, event management, and mobile services for weather, cricket scores, and educational activities. It is a major media enterprise, with 300 locations across 15 states. Its impressive stable of print publications includes Dainik Jagran, the world’s most widely read daily newspaper––with a readership of over 55 million––the country’s leading afternoon dailies, and a range of popular local, bilingual, and English language newspapers. JPL was using multiple systems to manage its business processes. Users were resistant to using multiple passwords for various applications, preferring to continue their less efficient, legacy work practices. In addition, there was no single repository for sharing documents across the organization, such as company announcements or project documents. The company relied on e-mail to disseminate up-to-date company information, often missing employees. It was also time-consuming and difficult for managers to track the status of ongoing assignments or projects because collaboration and document sharing was inefficient and ineffective.With diverse businesses and many geographic locations, JPL needed to implement a centralized and user-friendly enterprise portal to improve document sharing and collaboration and increase business agility. The company implemented Oracle WebCenter Portal to create a dynamic, secure, and intuitive self-service enterprise portal to improve the user experience and increase operating efficiency. It improved staff productivity by 40%, accelerated new IT projects by up to 4x, boosted staff morale, and increased business agility.   Increases Staff Productivity by 40%, Launches New Products up to 2x Faster A word from JPL "With Oracle WebCenter Portal, we gained a dynamic, secure, and intuitive self-service enterprise portal that provided an exceptional user experience and enabled us to engage employees in a collaborative environment. It increased IT staff productivity by 40%, delivered new projects up to 4x faster, and enabled mobile service to improve our business agility.” Sarbani Bhatia, Vice President IT, Jagran Prakashahn Ltd Before implementing Oracle WebCenter Portal, JPL stored project-critical information, such as page planning of daily newspaper editions and the launch of new editions or supplements on individual laptops or in the e-mail system. Collaboration between colleagues was limited to physical meetings, telephone discussions, and e-mail. It was difficult to trace and recover important project documents when a staff member resigned, which represented a significant risk to business continuity. Employees were also averse to multiple passwords and resisted using the systems, affecting staff productivity. With Oracle WebCenter Portal, JPL created a dynamic, secure, and intuitive self-service enterprise portal with business activity streams. The portal allowed users to navigate, discover, and access information, such as advertising rates, requisition approvals, ad-hoc queries, and employee surveys from a single entry point with a single password. Managers can also upload important documents, such as new pricing for advertisers or newspaper distributors, and share them through the information and instruction section in the portal. In addition, managers can now easily track and review timelines for projects online rather than gathering information from meetings and e-mails. The company gained the ability to centrally manage information, ensured business continuity, and improved staff productivity by 40%.“In the media industry, news has a very short shelf life, so speed is crucial. Information delayed is like information lost,” said Sarbani Bhatia, vice president IT, Jagran Prakashahn Ltd. “Thanks to Oracle WebCenter Portal’s contextual collaboration tools, we can provide and share feedback for new project launches, such as career or education supplements, up to 2x faster through discussion forums or knowledge groups. Tasks that previously required four months, we now complete in one month.”In addition, the company can broadcast announcements, flash employee birthdays, and promote important events through the message section on the webpage, instead of using the e-mail system. The company can also conduct opinion polls to gauge employee response to organizational issues and improve management decision-making.“With over 10,000 employees across 300 locations, it is critical for management to hear the voice of employees and develop a cohesive organizational culture. Oracle WebCenter Portal enables employees to engage with business processes and systems in a collaborative environment, providing users with an exceptional experience,” Bhatia said. Enables Mobility Access and Increases Business Agility Newspaper advertisements generate the majority of JPL’s revenue. With most sales staff on the move, the company needed to ensure timely approval of print advertisement discounts for specific clients and meet tight publication deadlines.  By integrating Oracle WebCenter Portal seamlessly with its enterprise resource planning (ERP) system and other applications, such as the organizational mass mailing system, business intelligence, and management information system, JPL embedded its approval workflow processes into the enterprise portal and provided users with an integrated and intuitive interface. About 30% of JPL’s sales staff members now have tablets and receive advertising discount approval from managers while in the field and no longer need to return to the office, which has significantly improved efficiency and increased business agility.“Application mobility was critical for sales representatives in the field to meet stringent auditing requirements for online accountability, particularly for our newspaper advertising business. Staff member satisfaction has improved significantly now that the sales team can use tablets to access the portal––a capability we will extend to smart phones in the second stage of the implementation,” Bhatia said. Accelerates Application Development by up to 4x and Cuts Costs by up to 60% With Oracle WebCenter Portal, users can easily create, modify, and upload information to their personalized webpages without IT assistance. By seamlessly integrating Oracle WebCenter Portal with the payroll database, managers can decide which members of their team can access the page and with whom they will share information, a decision based on role or geographical location. A sales representative selling advertising space for a local language daily newspaper, for example, can upload an updated advertising rate relevant only to that particular publication. Users can also easily adapt to the new platform, thanks to its intuitive design and look, reducing the need for training and lowering resistance to using the system.Using Oracle WebCenter Portal’s out-of-the-box reusable components, such as portal pages and templates, provided JPL’s developers with a comprehensive and flexible user experience platform and increased the speed of application development. In less than five months, JPL developed more than 55 workflows. The IT team accelerated deployment of new applications by up to 4x, as they do not need to install them on individual machines now that they have a web-based environment.   “Previously, we would have spent a whole day deploying a new application for each department or location. With a browser-based environment, we have cut costs by up to 60% by reducing deployment time to zero, because our IT team can roll out a new application from a single point, thanks to Oracle WebCenter Portal,” Bhatia said. Challenges Provide a dynamic, secure, and intuitive self-service enterprise portal to improve staff productivity and ensure business continuity Enable seamless integration with multiple enterprise applications to improve workflow efficiency—including approval of print advertisement discounts—and increase business agility Improve engagement with employees and enable collaboration to enhance management decision-making Accelerate time-to-market for new services, such as new advertising programs Solutions Oracle Product and ServicesOracle WebCenter Portal 11g Increased staff productivity by 40% and enhanced user satisfaction by enabling employees to easily navigate, discover, and access information from a single, self-service enterprise portal without IT assistance Launched new products, such as career or education supplements, up to 2x faster by enabling peer collaboration and incorporating feedback generated through discussion forums, thanks to Oracle WebCenter Portal’s out-of-the-box collaboration tools Accelerated application development up to 4x by enabling developers to optimize reusable components for managing and deploying new applications in a browser-based environment rather than spending one day to install applications for each department, cutting costs by up to 60% Ensured business continuity by enabling managers to easily track and review project timelines online rather than storing important documents on individual laptops or relying on the e-mail system Increased business agility and operational efficiency by seamlessly integrating with the in-house, ERP system and embedding business processes into a single portal Boosted company revenue by enabling sales team members to submit print-advertising discount requests through mobile devices instead of waiting to return to office, ensuring timely approval from managers to meet tight publication deadlines Improved management decision-making by enabling employees to easily share and access feedback through opinion polls or forums, boosting staff morale Introduced the single sign-on capability and enhanced security by enabling managers to decide access level for staff members based on role or geographical location Reduced the need for staff training and minimized user resistance to systems by providing a dynamic and intuitive user experience Why Oracle JPL did not consider other products because the company was already using Oracle Database, Enterprise Edition with Real Application Clusters and had a positive experience with Oracle. JPL chose Oracle WebCenter Portal to ensure no compatibility issues for integration with its existing Oracle products and to take advantage of the experience and support of a reputable vendor to ensure business continuity. “We chose Oracle because we knew we could rely on its support and experience. In addition, Oracle WebCenter Portal’s speed, agility, and mobile access features were a perfect fit for our business requirements,” Bhatia said. Implementation Process JPL launched the enterprise portal to 500 users in the first phase of the project, and plans to extend this to 2,000 users when the portal is fully launched. Oracle partner PricewaterhouseCoopers used Oracle Application Development Framework for the intial set-up, user training and to develop and design sample workflows. JPL’s internal IT staff then took charge of the implementation, bringing it to completion on budget. Partner Oracle PartnerPricewaterhouseCoopers (India)

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• Azure Service Bus - Authorization failure

  - by Michael Stephenson

  I fell into this trap earlier in the week with a mistake I made when configuring a service to send and listen on the azure service bus and I thought it would be worth a little note for future reference as I didnt find anything online about it.  After configuring everything when I ran my code sample I was getting the below error. WebHost failed to process a request.Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/28316044Exception: System.ServiceModel.ServiceActivationException: The service '/-------/BrokeredMessageService.svc' cannot be activated due to an exception during compilation.  The exception message is: Generic: There was an authorization failure. Make sure you have specified the correct SharedSecret, SimpleWebToken or Saml transport client credentials.. ---> Microsoft.ServiceBus.AuthorizationFailedException: Generic: There was an authorization failure. Make sure you have specified the correct SharedSecret, SimpleWebToken or Saml transport client credentials.   at Microsoft.ServiceBus.RelayedOnewayTcpClient.ConnectRequestReplyContext.Send(Message message, TimeSpan timeout, IDuplexChannel& channel)   at Microsoft.ServiceBus.RelayedOnewayTcpListener.RelayedOnewayTcpListenerClient.Connect(TimeSpan timeout)   at Microsoft.ServiceBus.RelayedOnewayTcpClient.EnsureConnected(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.CommunicationObject.Open(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.RefcountedCommunicationObject.Open(TimeSpan timeout)   at Microsoft.ServiceBus.RelayedOnewayChannelListener.OnOpen(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)   at Microsoft.ServiceBus.SocketConnectionTransportManager.OnOpen(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.TransportManager.Open(TimeSpan timeout, TransportChannelListener channelListener)   at Microsoft.ServiceBus.Channels.TransportManagerContainer.Open(TimeSpan timeout, SelectTransportManagersCallback selectTransportManagerCallback)   at Microsoft.ServiceBus.SocketConnectionChannelListener`2.OnOpen(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.CommunicationObject.Open(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath)   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)   --- End of inner exception stack trace ---   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)   at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath)Process Name: w3wpProcess ID: 8056As recommended by the error message I checked everything about the application configuration and also the keys and eventually I found the problem.When I set the permissions in the ACS rule group I had copied and pasted the claim name for net.windows.servicebus.action from the Azure portal and hadnt spotted the <space> character on the end of it like you sometimes pick up when copying text in the browser.  This meant that the listen and send permissions were not setup correctly which is why (as you would expect) my two applications could not connect to the service bus.So lesson learnt here, if you do copy and paste into the ACS rules just be careful you dont leave a space on the end of anything otherwise it will be difficult to spot that its configured incorrectly

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• C#/.NET Little Wonders: Static Char Methods

  - by James Michael Hare

  Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. Often times in our code we deal with the bigger classes and types in the BCL, and occasionally forgot that there are some nice methods on the primitive types as well.  Today we will discuss some of the handy static methods that exist on the char (the C# alias of System.Char) type. The Background I was examining a piece of code this week where I saw the following: 1: // need to get the 5th (offset 4) character in upper case 2: var type = symbol.Substring(4, 1).ToUpper(); 3:  4: // test to see if the type is P 5: if (type == "P") 6: { 7: // ... do something with P type... 8: } Is there really any error in this code?  No, but it still struck me wrong because it is allocating two very short-lived throw-away strings, just to store and manipulate a single char: The call to Substring() generates a new string of length 1 The call to ToUpper() generates a new upper-case version of the string from Step 1. In my mind this is similar to using ToUpper() to do a case-insensitive compare: it isn’t wrong, it’s just much heavier than it needs to be (for more info on case-insensitive compares, see #2 in 5 More Little Wonders). One of my favorite books is the C++ Coding Standards: 101 Rules, Guidelines, and Best Practices by Sutter and Alexandrescu.  True, it’s about C++ standards, but there’s also some great general programming advice in there, including two rules I love:         8. Don’t Optimize Prematurely         9. Don’t Pessimize Prematurely We all know what #8 means: don’t optimize when there is no immediate need, especially at the expense of readability and maintainability.  I firmly believe this and in the axiom: it’s easier to make correct code fast than to make fast code correct.  Optimizing code to the point that it becomes difficult to maintain often gains little and often gives you little bang for the buck. But what about #9?  Well, for that they state: “All other things being equal, notably code complexity and readability, certain efficient design patterns and coding idioms should just flow naturally from your fingertips and are no harder to write then the pessimized alternatives. This is not premature optimization; it is avoiding gratuitous pessimization.” Or, if I may paraphrase: “where it doesn’t increase the code complexity and readability, prefer the more efficient option”. The example code above was one of those times I feel where we are violating a tacit C# coding idiom: avoid creating unnecessary temporary strings.  The code creates temporary strings to hold one char, which is just unnecessary.  I think the original coder thought he had to do this because ToUpper() is an instance method on string but not on char.  What he didn’t know, however, is that ToUpper() does exist on char, it’s just a static method instead (though you could write an extension method to make it look instance-ish). This leads me (in a long-winded way) to my Little Wonders for the day… Static Methods of System.Char So let’s look at some of these handy, and often overlooked, static methods on the char type: IsDigit(), IsLetter(), IsLetterOrDigit(), IsPunctuation(), IsWhiteSpace() Methods to tell you whether a char (or position in a string) belongs to a category of characters. IsLower(), IsUpper() Methods that check if a char (or position in a string) is lower or upper case ToLower(), ToUpper() Methods that convert a single char to the lower or upper equivalent. For example, if you wanted to see if a string contained any lower case characters, you could do the following: 1: if (symbol.Any(c => char.IsLower(c))) 2: { 3: // ... 4: } Which, incidentally, we could use a method group to shorten the expression to: 1: if (symbol.Any(char.IsLower)) 2: { 3: // ... 4: } Or, if you wanted to verify that all of the characters in a string are digits: 1: if (symbol.All(char.IsDigit)) 2: { 3: // ... 4: } Also, for the IsXxx() methods, there are overloads that take either a char, or a string and an index, this means that these two calls are logically identical: 1: // check given a character 2: if (char.IsUpper(symbol[0])) { ... } 3:  4: // check given a string and index 5: if (char.IsUpper(symbol, 0)) { ... } Obviously, if you just have a char, then you’d just use the first form.  But if you have a string you can use either form equally well. As a side note, care should be taken when examining all the available static methods on the System.Char type, as some seem to be redundant but actually have very different purposes.  For example, there are IsDigit() and IsNumeric() methods, which sound the same on the surface, but give you different results. IsDigit() returns true if it is a base-10 digit character (‘0’, ‘1’, … ‘9’) where IsNumeric() returns true if it’s any numeric character including the characters for ½, ¼, etc. Summary To come full circle back to our opening example, I would have preferred the code be written like this: 1: // grab 5th char and take upper case version of it 2: var type = char.ToUpper(symbol[4]); 3:  4: if (type == 'P') 5: { 6: // ... do something with P type... 7: } Not only is it just as readable (if not more so), but it performs over 3x faster on my machine:    1,000,000 iterations of char method took: 30 ms, 0.000050 ms/item.    1,000,000 iterations of string method took: 101 ms, 0.000101 ms/item. It’s not only immediately faster because we don’t allocate temporary strings, but as an added bonus there less garbage to collect later as well.  To me this qualifies as a case where we are using a common C# performance idiom (don’t create unnecessary temporary strings) to make our code better. Technorati Tags: C#,CSharp,.NET,Little Wonders,char,string

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• C#/.NET Little Wonders: Constraining Generics with Where Clause

  - by James Michael Hare

  Back when I was primarily a C++ developer, I loved C++ templates.  The power of writing very reusable generic classes brought the art of programming to a brand new level.  Unfortunately, when .NET 1.0 came about, they didn’t have a template equivalent.  With .NET 2.0 however, we finally got generics, which once again let us spread our wings and program more generically in the world of .NET However, C# generics behave in some ways very differently from their C++ template cousins.  There is a handy clause, however, that helps you navigate these waters to make your generics more powerful. The Problem – C# Assumes Lowest Common Denominator In C++, you can create a template and do nearly anything syntactically possible on the template parameter, and C++ will not check if the method/fields/operations invoked are valid until you declare a realization of the type.  Let me illustrate with a C++ example: 1: // compiles fine, C++ makes no assumptions as to T 2: template <typename T> 3: class ReverseComparer 4: { 5: public: 6: int Compare(const T& lhs, const T& rhs) 7: { 8: return rhs.CompareTo(lhs); 9: } 10: }; Notice that we are invoking a method CompareTo() off of template type T.  Because we don’t know at this point what type T is, C++ makes no assumptions and there are no errors. C++ tends to take the path of not checking the template type usage until the method is actually invoked with a specific type, which differs from the behavior of C#: 1: // this will NOT compile! C# assumes lowest common denominator. 2: public class ReverseComparer<T> 3: { 4: public int Compare(T lhs, T rhs) 5: { 6: return lhs.CompareTo(rhs); 7: } 8: } So why does C# give us a compiler error even when we don’t yet know what type T is?  This is because C# took a different path in how they made generics.  Unless you specify otherwise, for the purposes of the code inside the generic method, T is basically treated like an object (notice I didn’t say T is an object). That means that any operations, fields, methods, properties, etc that you attempt to use of type T must be available at the lowest common denominator type: object.  Now, while object has the broadest applicability, it also has the fewest specific.  So how do we allow our generic type placeholder to do things more than just what object can do? Solution: Constraint the Type With Where Clause So how do we get around this in C#?  The answer is to constrain the generic type placeholder with the where clause.  Basically, the where clause allows you to specify additional constraints on what the actual type used to fill the generic type placeholder must support. You might think that narrowing the scope of a generic means a weaker generic.  In reality, though it limits the number of types that can be used with the generic, it also gives the generic more power to deal with those types.  In effect these constraints says that if the type meets the given constraint, you can perform the activities that pertain to that constraint with the generic placeholders. Constraining Generic Type to Interface or Superclass One of the handiest where clause constraints is the ability to specify the type generic type must implement a certain interface or be inherited from a certain base class. For example, you can’t call CompareTo() in our first C# generic without constraints, but if we constrain T to IComparable<T>, we can: 1: public class ReverseComparer<T> 2: where T : IComparable<T> 3: { 4: public int Compare(T lhs, T rhs) 5: { 6: return lhs.CompareTo(rhs); 7: } 8: } Now that we’ve constrained T to an implementation of IComparable<T>, this means that our variables of generic type T may now call any members specified in IComparable<T> as well.  This means that the call to CompareTo() is now legal. If you constrain your type, also, you will get compiler warnings if you attempt to use a type that doesn’t meet the constraint.  This is much better than the syntax error you would get within C++ template code itself when you used a type not supported by a C++ template. Constraining Generic Type to Only Reference Types Sometimes, you want to assign an instance of a generic type to null, but you can’t do this without constraints, because you have no guarantee that the type used to realize the generic is not a value type, where null is meaningless. Well, we can fix this by specifying the class constraint in the where clause.  By declaring that a generic type must be a class, we are saying that it is a reference type, and this allows us to assign null to instances of that type: 1: public static class ObjectExtensions 2: { 3: public static TOut Maybe<TIn, TOut>(this TIn value, Func<TIn, TOut> accessor) 4: where TOut : class 5: where TIn : class 6: { 7: return (value != null) ? accessor(value) : null; 8: } 9: } In the example above, we want to be able to access a property off of a reference, and if that reference is null, pass the null on down the line.  To do this, both the input type and the output type must be reference types (yes, nullable value types could also be considered applicable at a logical level, but there’s not a direct constraint for those). Constraining Generic Type to only Value Types Similarly to constraining a generic type to be a reference type, you can also constrain a generic type to be a value type.  To do this you use the struct constraint which specifies that the generic type must be a value type (primitive, struct, enum, etc). Consider the following method, that will convert anything that is IConvertible (int, double, string, etc) to the value type you specify, or null if the instance is null. 1: public static T? ConvertToNullable<T>(IConvertible value) 2: where T : struct 3: { 4: T? result = null; 5:  6: if (value != null) 7: { 8: result = (T)Convert.ChangeType(value, typeof(T)); 9: } 10:  11: return result; 12: } Because T was constrained to be a value type, we can use T? (System.Nullable<T>) where we could not do this if T was a reference type. Constraining Generic Type to Require Default Constructor You can also constrain a type to require existence of a default constructor.  Because by default C# doesn’t know what constructors a generic type placeholder does or does not have available, it can’t typically allow you to call one.  That said, if you give it the new() constraint, it will mean that the type used to realize the generic type must have a default (no argument) constructor. Let’s assume you have a generic adapter class that, given some mappings, will adapt an item from type TFrom to type TTo.  Because it must create a new instance of type TTo in the process, we need to specify that TTo has a default constructor: 1: // Given a set of Action<TFrom,TTo> mappings will map TFrom to TTo 2: public class Adapter<TFrom, TTo> : IEnumerable<Action<TFrom, TTo>> 3: where TTo : class, new() 4: { 5: // The list of translations from TFrom to TTo 6: public List<Action<TFrom, TTo>> Translations { get; private set; } 7:  8: // Construct with empty translation and reverse translation sets. 9: public Adapter() 10: { 11: // did this instead of auto-properties to allow simple use of initializers 12: Translations = new List<Action<TFrom, TTo>>(); 13: } 14:  15: // Add a translator to the collection, useful for initializer list 16: public void Add(Action<TFrom, TTo> translation) 17: { 18: Translations.Add(translation); 19: } 20:  21: // Add a translator that first checks a predicate to determine if the translation 22: // should be performed, then translates if the predicate returns true 23: public void Add(Predicate<TFrom> conditional, Action<TFrom, TTo> translation) 24: { 25: Translations.Add((from, to) => 26: { 27: if (conditional(from)) 28: { 29: translation(from, to); 30: } 31: }); 32: } 33:  34: // Translates an object forward from TFrom object to TTo object. 35: public TTo Adapt(TFrom sourceObject) 36: { 37: var resultObject = new TTo(); 38:  39: // Process each translation 40: Translations.ForEach(t => t(sourceObject, resultObject)); 41:  42: return resultObject; 43: } 44:  45: // Returns an enumerator that iterates through the collection. 46: public IEnumerator<Action<TFrom, TTo>> GetEnumerator() 47: { 48: return Translations.GetEnumerator(); 49: } 50:  51: // Returns an enumerator that iterates through a collection. 52: IEnumerator IEnumerable.GetEnumerator() 53: { 54: return GetEnumerator(); 55: } 56: } Notice, however, you can’t specify any other constructor, you can only specify that the type has a default (no argument) constructor. Summary The where clause is an excellent tool that gives your .NET generics even more power to perform tasks higher than just the base "object level" behavior.  There are a few things you cannot specify with constraints (currently) though: Cannot specify the generic type must be an enum. Cannot specify the generic type must have a certain property or method without specifying a base class or interface – that is, you can’t say that the generic must have a Start() method. Cannot specify that the generic type allows arithmetic operations. Cannot specify that the generic type requires a specific non-default constructor. In addition, you cannot overload a template definition with different, opposing constraints.  For example you can’t define a Adapter<T> where T : struct and Adapter<T> where T : class.  Hopefully, in the future we will get some of these things to make the where clause even more useful, but until then what we have is extremely valuable in making our generics more user friendly and more powerful!   Technorati Tags: C#,.NET,Little Wonders,BlackRabbitCoder,where,generics

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• Scaling Down Pixel Art?

  - by Michael Stum

  There's plenty of algorithms to scale up pixel art (I prefer hqx personally), but are there any notable algorithms to scale it down? In my case, the game is designed to run at 1280x720, but if someone plays at a lower resolution I want it to still look good. Most Pixel Art discussions center around 320x200 or 640x480 and upscaling for use in console emulators, but I wonder how modern 2D games like the Monkey Island Remake look good on lower resolutions? (Ignoring the options of having multiple versions of assets (essentially, mipmapping))

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• Compiz Fusion And Unity Tool

  - by David Michael Rice

  I tried to install compiz fusion on ubuntu studio 13 and all I got was this Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: compiz-fusion-plugins-extra:i386 : Depends: compiz-core:i386 but it is not going to be installed Depends: compiz-fusion-plugins-main:i386 but it is not going to be installed Recommends: compizconfig-settings-manager:i386 but it is not going to be installed compiz-gnome : Depends: libcompizconfig0 but it is not going to be installed compizconfig-settings-manager : Depends: python-compizconfig (>= 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1) but it is not going to be installed libcompizconfig-backend-gconf:i386 : Depends: libcompizconfig0:i386 but it is not going to be installed E: Unable to correct problems, you have held broken packages. david@Nebuchadnezzar:~$ Also I installed Unity tweak tool through the software center, and now I cannot find it at all, not even in search apps. I feel like every time I try to install something I have to jump through flaming hoops...

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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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• C#/.NET Little Wonders: Comparer&lt;T&gt;.Default

  - by James Michael Hare

  I’ve been working with a wonderful team on a major release where I work, which has had the side-effect of occupying most of my spare time preparing, testing, and monitoring.  However, I do have this Little Wonder tidbit to offer today. Introduction The IComparable<T> interface is great for implementing a natural order for a data type.  It’s a very simple interface with a single method: 1: public interface IComparer<in T> 2: { 3: // Compare two instances of same type. 4: int Compare(T x, T y); 5: }  So what do we expect for the integer return value?  It’s a pseudo-relative measure of the ordering of x and y, which returns an integer value in much the same way C++ returns an integer result from the strcmp() c-style string comparison function: If x == y, returns 0. If x > y, returns > 0 (often +1, but not guaranteed) If x < y, returns < 0 (often –1, but not guaranteed) Notice that the comparison operator used to evaluate against zero should be the same comparison operator you’d use as the comparison operator between x and y.  That is, if you want to see if x > y you’d see if the result > 0. The Problem: Comparing With null Can Be Messy This gets tricky though when you have null arguments.  According to the MSDN, a null value should be considered equal to a null value, and a null value should be less than a non-null value.  So taking this into account we’d expect this instead: If x == y (or both null), return 0. If x > y (or y only is null), return > 0. If x < y (or x only is null), return < 0. But here’s the problem – if x is null, what happens when we attempt to call CompareTo() off of x? 1: // what happens if x is null? 2: x.CompareTo(y); It’s pretty obvious we’ll get a NullReferenceException here.  Now, we could guard against this before calling CompareTo(): 1: int result; 2:  3: // first check to see if lhs is null. 4: if (x == null) 5: { 6: // if lhs null, check rhs to decide on return value. 7: if (y == null) 8: { 9: result = 0; 10: } 11: else 12: { 13: result = -1; 14: } 15: } 16: else 17: { 18: // CompareTo() should handle a null y correctly and return > 0 if so. 19: result = x.CompareTo(y); 20: } Of course, we could shorten this with the ternary operator (?:), but even then it’s ugly repetitive code: 1: int result = (x == null) 2: ? ((y == null) ? 0 : -1) 3: : x.CompareTo(y); Fortunately, the null issues can be cleaned up by drafting in an external Comparer.  The Soltuion: Comparer<T>.Default You can always develop your own instance of IComparer<T> for the job of comparing two items of the same type.  The nice thing about a IComparer is its is independent of the things you are comparing, so this makes it great for comparing in an alternative order to the natural order of items, or when one or both of the items may be null. 1: public class NullableIntComparer : IComparer<int?> 2: { 3: public int Compare(int? x, int? y) 4: { 5: return (x == null) 6: ? ((y == null) ? 0 : -1) 7: : x.Value.CompareTo(y); 8: } 9: }  Now, if you want a custom sort -- especially on large-grained objects with different possible sort fields -- this is the best option you have.  But if you just want to take advantage of the natural ordering of the type, there is an easier way.  If the type you want to compare already implements IComparable<T> or if the type is System.Nullable<T> where T implements IComparable, there is a class in the System.Collections.Generic namespace called Comparer<T> which exposes a property called Default that will create a singleton that represents the default comparer for items of that type.  For example: 1: // compares integers 2: var intComparer = Comparer<int>.Default; 3:  4: // compares DateTime values 5: var dateTimeComparer = Comparer<DateTime>.Default; 6:  7: // compares nullable doubles using the null rules! 8: var nullableDoubleComparer = Comparer<double?>.Default;  This helps you avoid having to remember the messy null logic and makes it to compare objects where you don’t know if one or more of the values is null. This works especially well when creating say an IComparer<T> implementation for a large-grained class that may or may not contain a field.  For example, let’s say you want to create a sorting comparer for a stock open price, but if the market the stock is trading in hasn’t opened yet, the open price will be null.  We could handle this (assuming a reasonable Quote definition) like: 1: public class Quote 2: { 3: // the opening price of the symbol quoted 4: public double? Open { get; set; } 5:  6: // ticker symbol 7: public string Symbol { get; set; } 8:  9: // etc. 10: } 11:  12: public class OpenPriceQuoteComparer : IComparer<Quote> 13: { 14: // Compares two quotes by opening price 15: public int Compare(Quote x, Quote y) 16: { 17: return Comparer<double?>.Default.Compare(x.Open, y.Open); 18: } 19: } Summary Defining a custom comparer is often needed for non-natural ordering or defining alternative orderings, but when you just want to compare two items that are IComparable<T> and account for null behavior, you can use the Comparer<T>.Default comparer generator and you’ll never have to worry about correct null value sorting again.     Technorati Tags: C#,.NET,Little Wonders,BlackRabbitCoder,IComparable,Comparer

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• How to implement a score database in Android

  - by Michael Seun Araromi

  I making a 2d game for android using opengl-es technology. It is a space shooting game where the player shoots enemy ships. I want to keep a track of score for the amount of enemy ships destroyed and a record of a local highscore, I want the score to be incremented whenever an enemy is destroyed. I also want a way of displaying both score and highscore on the game screen. I am not farmiliar with databases at all and I will appreciate a clear answer or a link to a good tutorial for my cause. Thanks

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• Web Experience Management: Segmentation & Targeting - Chalk Talk with John

  - by Michael Snow

  Today's post comes from our WebCenter friend, John Brunswick.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Having trouble getting your arms around the differences between Web Content Management (WCM) and Web Experience Management (WEM)?  Told through story, the video below outlines the differences in an easy to understand manner. By following the journey of Mr. and Mrs. Smith on their adventure to find the best amusement park in two neighboring towns, we can clearly see what an impact context and relevancy play in our decision making within online channels.  Just as when we search to connect with the best products and services for our needs, the Smiths have their grandchildren coming to visit next week and finding the best park is essential to guarantee a great family vacation.  One town effectively Segments and Targets visitors to enhance their experience, reducing the effort needed to learn about their park. Have a look below to join the Smiths in their search.    Learn MORE about how you might measure up: Deliver Engaging Digital Experiences Drive Digital Marketing SuccessAccess Free Assessment Tool

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• sys.dm_exec_query_profiles – FAQ

  - by Michael Zilberstein

  As you probably know, this DMV is new in SQL Server 2014. It had been first announced in CTP1 but only in BOL . Now in CTP2 everyone can “play” with it. Since BOL is a little bit unclear (understatement detected), I’ve prepared this small FAQ as a result of discussion with Adam Machanic ( blog | twitter ) and Matan Yungman ( blog | twitter ). Q: What did you expect from sys.dm_exec_query_profiles? A: Expectations were very high – it promised, for the first time, ability to see _actual_ execution...(read more)

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• Systems of Engagement

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  Engagement Week 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This week we’ll be looking at the ever evolving topic of systems of engagement. This topic continues generating widespread discussion around how we connect with businesses, employers, governments, and extended social communities across multiple channels spanning web, mobile and human face to face contact. Earlier in our Social Business Thought Leader Webcast Series, we had AIIM President John Mancini presenting "Moving from Records to Engagement to Insight" discussing the factors that are driving organizations to think more strategically about the intersection of content management, social technologies, and business processes. John spoke about how Content Management and Enterprise IT are being changed by social technologies and how new technologies are being used to drive innovation and transform processes along and what the implications of this transformation are for information professionals. He used these two slides below to illustrate the evolution from Systems of Record to Systems of Engagement. The AIIM White Paper is available for download from the AIIM website. Later this week (09/20), we'll have another session in our Social Business Thought Leader Webcast Series featuring  R “Ray” Wang (@rwang0) Principal Analyst & CEO from Constellation Research presenting: "Engaging Customers in the Era of Overexposure"  More info to come tomorrow on the upcoming webcast this week. ~~~~~~ In the spirit of spreading good karma - one of the first things that came to mind as I was thinking about "Engagement" was the evolution of the Marriage Proposal.  Someone sent me a link to this link a couple of months ago and it raises the bar on all proposals. I hope you'll enjoy!

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• Microsoft Wireless Keyboard 3000 v2.0 doesnt recognize "Flip Key"

  - by Michael Clare

  The Microsoft Wireless Keyboard 3000 v2.0 has a new key called a "flip key" where the right windows button should be (to the right of the right alt key). This is a picture, the key in question is called "Windows Flip": http://www.microsoft.com/hardware/en-us/p/digital-media-keyboard-3000#details I am using Ubuntu 11.10 and this key is not recognized at all by the system: I have run "sudo showkey" with no results. Any help would be greatly appreciated, I would like to map this to be a Right-Super key as it should be.

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• My version of UnhandledExceptionModule

  - by Michael Freidgeim

  I've created my own version of UnhandledExceptionModule independantly of codePlex project in 2007, I've used code from http://support.microsoft.com/kb/911816 with considerations from http://www.eggheadcafe.com/articles/20060305.asp   and done some refactoring. It also allows to use AppSettings["EventLogSourceName"]   The zip file also includes TestUnhandledExceptionWAP test project, that I used to investigate issue legacyUnhandledExceptionPolicy enabled="true" doesn't prevent ASP.NET application restarting   I've upload the code as patch here

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• Code review recommendations and Code Smells

  - by Michael Freidgeim

  Some time ago Twitter told that I am similar to Boris Lipschitz . Indeed he is also .Net programmer from Russia living in Australia. I‘ve read his list of Code Review points and found them quite comprehensive. A few points  were not clear for me, and it forced me for a further reading.In particular the statement “Exception should not be used to return a status or an error code.” wasn’t fully clear for me, because sometimes we store an exception as an object with all error details and I believe it’s a valid approach. However I agree that throwing exceptions should be avoided, if you expect to return error as a part of a normal flow. Related link: http://codeutopia.net/blog/2010/03/11/should-a-failed-function-return-a-value-or-throw-an-exception/ Another point slightly puzzled me“If Thread.Sleep() is used, can it be replaced with something else, ei Timer, AutoResetEvent, etc” . I believe, that there are very rare cases, when anyone using Thread.Sleep in any production code. Usually it is used in mocks and prototypes.I had to look further to clarify “Dependency injection is used instead of Service Location pattern”.Even most of articles has some preferences to Dependency injection, there are also advantages to use Service Location. E.g see http://geekswithblogs.net/KyleBurns/archive/2012/04/27/dependency-injection-vs.-service-locator.aspx. http://www.cookcomputing.com/blog/archives/000587.html  refers to Concluding Thoughts of Martin Fowler The choice between Service Locator and Dependency Injection is less important than the principle of separating service configuration from the use of services within an applicationThe post had a link to excellent article Code Smells of Jeff Atwood, but the statement, that “code should not pass a review if it violates any of the  code smells” sound too strict for my environment. In particular, I disagree with “Dead Code” recommendation “Ruthlessly delete code that isn't being used. That's why we have source control systems!”. If there is a chance that not used code will be required in a future, it is convenient to keep it as commented or #if/#endif blocks with appropriate explanation, why it could be required in the future. TFS is a good source control system, but context search in source code of current solution is much easier than finding something in the previous versions of the code.I also found a link to a good book “Clean Code.A.Handbook.of.Agile.Software”

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• Verizon Business Delivers New Sales and Support Tools

  - by michael.seback

  Verizon Business Delivers New Sales and Support Tools and Improves System Performance by 35% Verizon Business, a unit of Verizon Communications, is a global leader in communications and IT solutions. With one of the world's most connected internet protocol networks, Verizon Business delivers communications, IT, security, and network solutions to many of the largest businesses and governments. ..."Our work with Accenture to upgrade our Oracle systems has improved system performance significantly. In a recent survey, 84% of users said performance was 'faster' or 'much faster.' Plus, our sales and support staff have new tools to improve productivity and customer service, which ultimately drives customer retention and revenue." - Rob Moore, Director Verizon Business ...Read more.

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• Light shaped like a line

  - by Michael

  I am trying to figure out how line-shaped lights fit into the standard point light/spotlight/directional light scheme. The way I see it, there are two options: Seed the line with regular point lights and just deal with the artifacts. Easy, but seems wasteful. Make the line some kind of emissive material and apply a bloom effect. Sounds like it could work, but I can't test it in my engine yet. Is there a standard way to do this? Or for non-point lights in general?

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• PostSharp deployment to build machine- use Setup installation, not NuGet package.

  - by Michael Freidgeim

  PostSharp has well documented different methods of installation. I've chosen installing NuGet packages, because according to  Deploying PostSharp into a Source Repository NuGet is the easiest way to add PostSharp to a project without installing the product on every machine. However it didn't work well for me. I've added PostSharp NuGet package to one project in the solution.  When I wanted to use PostSharp in other project, Visual Studio tab showed that PostSharp is not enabled for this project I've added the NuGet package to the new project, which installed a new version of the package in the new Packages subfolder. When I wanted to refer PostSharp from the third project, I've ended up with another version of PostSharp installed. Additionally multiple versions of Diagnostics were created. It definitely causes confusion and errors.   More problems we experienced on build server. According to Using PostSharp on a Build Server "If you chose to deploy PostSharp in the source repository, it does not need to be installed specifically on the build server. " It didn't work on our build server. I kept getting errors "The "AddIns" parameter is not supported by the "PostSharp21" task." and "The "DisableSystemBindingPolicies" parameter is not supported by the "PostSharp21" task."   From my experience the only way to have the latest version of PostSharp working on the build server is to install it using Setup as described in Deploying PostSharp with the Setup Program     Gael acknowledged the issues with possible version conflicts. see http://support.sharpcrafters.com/discussions/problems/388-the-postsharp21-task-failed-unexpectedly

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• Helper method to Replace/Remove characters that do not match the Regular Expression

  - by Michael Freidgeim

  I have a few fields, that use regEx for validation. In case if provided field has unaccepted characters, I don't want to reject the whole field, as most of validators do, but just remove invalid characters. I am expecting to keep only Character Classes for allowed characters and created a helper method to strip unaccepted characters. The allowed pattern should be in Regex format, expect them wrapped in square brackets. function will insert a tilde after opening squere bracket , according to http://stackoverflow.com/questions/4460290/replace-chars-if-not-match.  [^ ] at the start of a character class negates it - it matches characters not in the class.I anticipate that it could work not for all RegEx describing valid characters sets,but it works for relatively simple sets, that we are using.         /// <summary>               /// Replaces  not expected characters.               /// </summary>               /// <param name="text"> The text.</param>               /// <param name="allowedPattern"> The allowed pattern in Regex format, expect them wrapped in brackets</param>               /// <param name="replacement"> The replacement.</param>               /// <returns></returns>               /// //        http://stackoverflow.com/questions/4460290/replace-chars-if-not-match.               //http://stackoverflow.com/questions/6154426/replace-remove-characters-that-do-not-match-the-regular-expression-net               //[^ ] at the start of a character class negates it - it matches characters not in the class.               //Replace/Remove characters that do not match the Regular Expression               static public string ReplaceNotExpectedCharacters( this string text, string allowedPattern,string replacement )              {                     allowedPattern = allowedPattern.StripBrackets( "[", "]" );                      //[^ ] at the start of a character class negates it - it matches characters not in the class.                      var result = Regex .Replace(text, @"[^" + allowedPattern + "]", replacement);                      return result;              }static public string RemoveNonAlphanumericCharacters( this string text)              {                      var result = text.ReplaceNotExpectedCharacters(NonAlphaNumericCharacters, "" );                      return result;              }        public const string NonAlphaNumericCharacters = "[a-zA-Z0-9]";There are a couple of functions from my StringHelper class  http://geekswithblogs.net/mnf/archive/2006/07/13/84942.aspx , that are used here.    //                           /// <summary>               /// 'StripBrackets checks that starts from sStart and ends with sEnd (case sensitive).               ///           'If yes, than removes sStart and sEnd.               ///           'Otherwise returns full string unchanges               ///           'See also MidBetween               /// </summary>               /// <param name="str"></param>               /// <param name="sStart"></param>               /// <param name="sEnd"></param>               /// <returns></returns>               public static string StripBrackets( this string str, string sStart, string sEnd)              {                      if (CheckBrackets(str, sStart, sEnd))                     {                           str = str.Substring(sStart.Length, (str.Length - sStart.Length) - sEnd.Length);                     }                      return str;              }               public static bool CheckBrackets( string str, string sStart, string sEnd)              {                      bool flag1 = (str != null ) && (str.StartsWith(sStart) && str.EndsWith(sEnd));                      return flag1;              }               public static string WrapBrackets( string str, string sStartBracket, string sEndBracket)              {                      StringBuilder builder1 = new StringBuilder(sStartBracket);                     builder1.Append(str);                     builder1.Append(sEndBracket);                      return builder1.ToString();              }v

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• Managing Social Relationships for the Enterprise – Part 1

  - by Michael Hylton

  By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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• Domain forwarding to a IE "trusted site" opens a blank page

  - by Michael Jasper

  My employer, a University, regularly hosts conferences and other events. While websites for these sites are hosted on our domain, they frequently request customized .com urls. We then forward these domains to the specific site. Recently, we discovered a problem, where a page will not load if the following conditions are met(using a current example): website is created on our CMS for a conference http://continue.weber.edu/nulc a domain is created http://www.nulc2012.com and forwarded to http://continue.weber.edu/nulc The user enters http://www.nulc2012.com into their address bar using IE7 or IE8 The user has *.weber.edu listed as a "trusted site" in IE security settings (the case for nearly all on-campus computers) When this happens, their browser will correctly transfer to the page http://continue.weber.edu/nulc/index.php, however the page is blank, returning only: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=windows-1252" http-equiv=Content-Type></HEAD> <BODY></BODY></HTML> Is there any know solution to this problem? Or am I missing something completely? Note: Tested websites do load correctly in Chrome, Firefox, and Safari

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• Read Committed isolation level, indexed views and locking behavior

  - by Michael Zilberstein

  From BOL, " Key-Range Locking " article: Key-range locks protect a range of rows implicitly included in a record set being read by a Transact-SQL statement while using the serializable transaction isolation level . The serializable isolation level requires that any query executed during a transaction must obtain the same set of rows every time it is executed during the transaction. A key range lock protects this requirement by preventing other transactions from inserting new rows whose...(read more)

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• Java Spotlight Episode 102: Freescale on Embedded Java and Java Embedded @ JavaOne

  - by Roger Brinkley

  An interview with Michael O'Donnell of Freescale on Embedded Java and Embedded Java @ JavaOne. Part of this podcast was recorded live at the JavaOne 2012 Glassfish Party at the Thirsty Bear. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Oracle Java ME Embedded 3.2 Java Embedded Server 7.0 Events Oct 3-4, Java Embedded @ JavaONE, San Francisco Oct 15-17, JAX London Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature InterviewFreescale is the global leader in embedded processing solutions, advancing the automotive, consumer, industrial and networking markets. From microprocessors and microcontrollers to sensors, analog ICs and connectivity – our technologies are the foundation to the innovations that make our world greener, safer, healthier and more connected. Michael O'Donnell, is the Director of Software Ecosystem Alliances. The upcoming Freescale Technology Forum - Japan in Tokyo, Japan is an excellent way for developers to learn more about Freescale and Java. What’s Cool Glassfish Party - 6th year Geek Bike Ride

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• Customer Engagement: Are Your Customers Engaged With Your Brands?

  - by Michael Snow

  Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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• SQL Server 2014 – delayed transaction durability

  - by Michael Zilberstein

  As I’m downloading SQL Server 2014 CTP2 at this very moment, I’ve noticed new fascinating feature that hadn’t been announced in CTP1 : delayed transaction durability . It means that if your system is heavy on writes and on another hand you can tolerate data loss on some rare occasions – you can consider declaring transaction as DELAYED_DURABILITY = ON . In this case transaction would be committed when log is written to some buffer in memory – not to disk as usual. This way transactions can become...(read more)

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