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• WebCenter Innovation Award Winners

  - by Michael Snow

  Of course, here on our WebCenter blog – we’d like to highlight and brag about our great WebCenter winners. The 2012 WebCenter Innovation Award Winners University of Louisville Location: Louisville, KY, USA Industry: Higher Education Fusion Middleware Products: WebCenter Portal, WebCenter Content, JDeveloper, WebLogic, Oracle BI, Oracle IdM University of Louisville is a state supported research university Statewide Informatics Network to improve public health The University of Louisville has implemented WebCenter as part of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems. ---------- News Limited Country/Region: Australia Industry: News/Media FMW Products: WebCenter Sites Single platform running websites for 50% of Australia's newspapers News Corp is running half of Australia's newspaper websites on this shared platform powered by Oracle WebCenter Sites and have overtaken their nearest competitors and are now leading in terms of monthly page impressions. At peak they have over 250 editors on the system publishing in real-time.Sites include: www.newsspace.com.au, www.news.com.au, www.theaustralian.com.au and many others ------ Life Technologies Corp. Country/Region: Carlsbad, CA, USAIndustry: Life SciencesFMW Products: WebCenter Portal, SOA Suite Life Technologies Corp. is a global biotechnology tools company dedicated to improving the human condition with innovative life science products. They were awarded an innovation award for their solution utilizing WebCenter Portal for remotely monitoring & repairing biotech instruments. They deployed WebCenter as a portal that accesses Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired.  The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers.  The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. ----- China Mobile Jiangsu China Mobile Jiangsu is one of the biggest subsidiaries of China Mobile. It has over 25,000 employees and 40 million mobile subscribers. Country/Region: Jiangsu, China Industry: Telecommunications FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM They were awarded an Innovation Award for their new employee platform powered by WebCenter Portal is designed to serve their 25,000+ employees and help them drive collaboration & productivity. JSMCC (Chian Mobile Jiangsu) Employee Enterprise Portal and Collaboration Platform. It is one of the China Mobile’s most important IT innovation projects. The new platform is designed to serve for JSMCC’s 25000+ employees and to help them improve the working efficiency, changing their traditional working mode to social ways, encouraging employees on business collaboration and innovation. The solution is built on top of Oracle WebCenter Portal Framework and WebCenter Spaces while also leveraging Weblogic Server, UCM, OID, OAM, SES, IRM and Oracle Database 11g. By providing rich collaboration services, knowledge management services, sensitive document protection services, unified user identity management services, unified information search services and personalized information integration capabilities, the working efficiency of JSMCC employees has been greatly improved. Main Functionality : Information portal, office automation integration, personal space, group space, team collaboration with web2.0 services, unified search engine for multiple data sources, document management and protection. SSO for multiple platforms. -------- LADWP – Los Angeles Department for Water and Power Los Angeles Department of Water and Power (LADWP) is the largest public utility company in United States with over 1.6 Million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another city department. Country/Region: US – Los Angeles, CA Industry: Public Utility FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM The new infrastructure consists of: Oracle WebCenter Portal including mobile portal Oracle WebCenter Content for Content Management and Digital Asset Management (DAM) Oracle OAM (IDM, OVD, OAM) integrated with AD for enterprise identity management Oracle Siebel for CRM Oracle DB Oracle SOA Suite for integration of various subsystems and back end systems  The new portal's features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser)

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• When reversing a Google Analytics e-commerce transaction is the per-unit price positive or negative?

  - by Michael Glenn

  Google's own instructions for reversing an e-commerce transaction seem to contradict themselves regarding the unit price. In the instructions it states The item field has a positive per-unit price and a negative quantity. yet, the code sample has a negative per-unit price and negative quantity. _gaq.push(['_addItem', '1234', // order ID - necessary to associate item with transaction 'DD44', // SKU/code - required 'T-Shirt', // product name 'Olive Medium', // category or variation '-11.99', // unit price - required '-1' // quantity - required ]); Which is correct?

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• Is there any reason to use "container" classes?

  - by Michael

  I realize the term "container" is misleading in this context - if anyone can think of a better term please edit it in. In legacy code I occasionally see classes that are nothing but wrappers for data. something like: class Bottle { int height; int diameter; Cap capType; getters/setters, maybe a constructor } My understanding of OO is that classes are structures for data and the methods of operating on that data. This seems to preclude objects of this type. To me they are nothing more than structs and kind of defeat the purpose of OO. I don't think it's necessarily evil, though it may be a code smell. Is there a case where such objects would be necessary? If this is used often, does it make the design suspect?

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• Corona SDK: Animation takes a long time to play after "prepare" step

  - by Michael Taufen

  First off, I'm using the current publicly available build, version 2011.704 I'm building a platformer, and have a character that runs along and jumps when the screen is tapped. While jumping, the animation code has him assume a svelte jumping pose, and upon the detection of a collision with the ground, he returns to running. All of this happens. The problem is that there is this strange gap of time, about 1/2 a second by the feel of it, where my character sits on the first frame of the run animation after landing, before it actually starts playing. This leads me to believe that the problem is somewhere between the "prepare" step of loading up a sprite set's animation sequence and the "play" step. Thanks in advance for any help :). My code for when my character lands is as follows: local function collisionHandler ( event ) if (event.object1.myName == "character") and (event.object2.type == "terrain") then inAir = false characterInstance:prepare( "run" ) -- TODO: time between prepare and play is curiously long... characterInstance:play() end end

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• Do MORE with WebCenter - Webcast Overview & TIES Tour

  - by Michael Snow

  Today's post is from Michelle Huff, Senior Director, Product Management, Oracle WebCenter `````````````````  In case you missed it, I presented on a webcast yesterday focused on how you can “Do More with Oracle WebCenter – Expand Beyond Content Management.” As you may remember, we rebranded Oracle’s Enterprise Content Management (ECM) Suite, which some people knew by the wonderfully techie three-letter acronyms -- UCM, URM & IPM -- to Oracle WebCenter Content last year. Since it’s a unified ECM platform, I’ve seen many customers over the years continue to expand the number of content-centric solutions and application integrations powered by WebCenter throughout their organizations. But, did you know WebCenter also provides portal, collaboration and web experience management capabilities as well? This enables you to leverage your existing investment in the WebCenter platform as well as the information you’re managing to create engaging sites, collaborative spaces, or self-service portals and composite applications. In the webcast I walked through six different ways that you can do more with WebCenter: Collaborative content contribution and sharing environment Share content across intranets and extranets Combine content in composite applications Create targeted online experiences Manage interactive social experiences Optimize multi-channel customer experiences Joining me on the call was Greg Utecht with TIES. TIES is a joint powers cooperative owned by 46 Minnesota school districts, represents 514 schools – and provides software applications, hardware and software, internet service and professional development designed by educators for education. I was having a lot of fun over the past few days talking with Greg about the TIES implementation and future plans with WebCenter. He joined me on the call for a little Q&A to explain how he’s using WebCenter today for their iContent implementation for document management, records management and archiving. And also covered how they have expanded their implementation to create a collaborative space called their HRPay System with WebCenter to facilitate collaboration and to better engage their users within the school districts. During our conversation a few questions came from the audience about their implementation. They were curious to see how the system looked – so let’s take a peak. This first screenshot shows the screen that a human resources or payroll worker in one of our member districts would see upon logging in, based on their credentials and role in their district. This shows the result of clicking on the SUBSCRIBE link on the main page. It allows the user to subscribe to parts of the portal which will e-mail him/her when those are updated in any way. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Resources link. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Finance Advisory link. It shows the discussion threads and document sharing areas. This shows the screen that appears when the forum topic on the preceding screen is clicked. This shows the screen portlet up close with shared documents. This shows the screen that appears when a shared document is clicked on. Note that there is also a download button and an update button, meaning people can work on these collaboratively. If you missed the webcast, check it out! You can watch the replay OnDemand HERE. If you attended the webcast, thanks for joining - I hoped you learned a little from the session. I learned that kids are getting digital report cards today! Wow, have times changed with technology. Uh oh, is this when I start saying “You know, back in my days…?”

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• ArchBeat Link-o-Rama for October 22, 2013

  - by OTN ArchBeat

  The road ahead for WebLogic 12c | Edwin Biemond Oracle ACE Edwin Biemond shares his thoughts on announced new features in Oracle WebLogic 12.1.3 & 12.1.4 and compares those upcoming releases to Oracle WebLogic 12.1.2. Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 2: Setup and Configuration | Michael Rainey Michael Rainey continues his series with another technical article for you GoldenGate fans. There's A Virtual Developer Day in Your Future Have you experienced OTN VDD? Relax, it's not something that requires medical attention. But an OTN Virtual Developer Day event will enlarge your brain with hands-on information on Oracle technologies. Upcoming events will cover Oracle WebLogic and Coherence (Nov 5) and Oracle ADF (Nov 19). My Summary of Oracle Open World 2013 | Luis Weir SOA/Middleware specialist Luis Weir's first trip to Oracle OpenWorld was what you might call a total immersion experience. His blog post includes details about what kept him very, very busy during his OOW13 experience. Live Blog: Book Review of Building Modular Cloud Apps with OSGi by Bert Ertman and Paul Bakker | Lucas Jellema This interesting post from Oracle ACE Director Lucas Jellema is a work in progress. He's updating as he goes. Check it out. Thought for the Day padding-left: 20px; padding-right: 20px;"> "In the information age, you don't teach philosophy as they did after feudalism. You perform it. If Aristotle were alive today he'd have a talk show." — Timothy Leary, American psychologist and writer (October 22, 1920 – May 31, 1996) Source: brainyquote.com

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• Set which pulseaudio sync is affected by volume control buttons

  - by Michael K

  On my previous installation of ubuntu 10.04 it was possible to set a sync in pavucontrol, which is affected by the volume up-/down buttons on my keyboard. Now in Lubuntu 11.10 this does not work anymore. I can check the green tick, but this affects nothing, still always one and the same sink is affected. Did anybody have this before? Where is this function configured - is there a config file, in which I could change this configuration directly?

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• What are some good examples of exuberant in-game instructions for telling the player to repeatedly smash a button?

  - by Michael

  What are some good examples of exuberant in-game instructions for telling the player to repeatedly and quickly press a button or perform an action? I'm especially interested in examples in retro games (e.g., from the NES, SNES, and 1980-90s arcade eras), and I would love to see examples with text, graphics, or both. To illustrate, here are a few examples of the type of instructions that I'm thinking of: Smash the A button to lift something heavy! Toggle the joystick back and forth to break free! Quickly press the button to build power in a meter! I'm working on a 2D iOS game with retro-style pixel art, and there's a point where I want the player to quickly tap on a sprite to complete an action. I have a serviceable starting point -- the word "TAP" flashing with an arrow repeatedly moving downward beneath it: But it still doesn't feel quite right. I would love to see some actual examples from the golden days of 2D gaming to use as reference material. I know examples abound, but I'm just struggling to think of any concrete ones at the moment. Can you think of any examples of this type of thing in old games?

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• "Page Size" and "Orientation" are disabled when printing from some applications

  - by Michael

  There are many different Print dialogs but one is very common and is used by Gimp, Shutter, Evloution and Simple Scan. In all these apps the "Page Size" and "Orientation" are disabled. The same dialog in Firefox, Thunderbird and GEdit works OK. I program in Gambas3 which uses this dialog in conjunction with the GTK+ library and it also has these options disabled. If I use the QT4 library then a different print dialog is displayed with no problems. Anybody else notice this problem and found a solution?

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• How do I install Sublime Text 2?

  - by Michael Gruber

  I installed Sublime Text 2 on 12.04 as per this tutorial. However I don't have adequate permissions when launching the program from the Unity launcher. For example I cannot install packages, or if I add a folder to the sidebar when I close Sublime and reopen, the folder is no longer listed. If I run sudo sublime in the terminal all changes remain after closing. I've tried chown-ing the Sublime Text 2 folder in usr/lib sudo chown -R mylogin:mylogin /usr/lib/"Sublime Text 2" but this seemed to have no effect.

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• C#/.NET Little Wonders: Skip() and Take()

  - by James Michael Hare

  Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. I’ve covered many valuable methods from System.Linq class library before, so you already know it’s packed with extension-method goodness.  Today I’d like to cover two small families I’ve neglected to mention before: Skip() and Take().  While these methods seem so simple, they are an easy way to create sub-sequences for IEnumerable<T>, much the way GetRange() creates sub-lists for List<T>. Skip() and SkipWhile() The Skip() family of methods is used to ignore items in a sequence until either a certain number are passed, or until a certain condition becomes false.  This makes the methods great for starting a sequence at a point possibly other than the first item of the original sequence.   The Skip() family of methods contains the following methods (shown below in extension method syntax): Skip(int count) Ignores the specified number of items and returns a sequence starting at the item after the last skipped item (if any).  SkipWhile(Func<T, bool> predicate) Ignores items as long as the predicate returns true and returns a sequence starting with the first item to invalidate the predicate (if any).  SkipWhile(Func<T, int, bool> predicate) Same as above, but passes not only the item itself to the predicate, but also the index of the item.  For example: 1: var list = new[] { 3.14, 2.72, 42.0, 9.9, 13.0, 101.0 }; 2:  3: // sequence contains { 2.72, 42.0, 9.9, 13.0, 101.0 } 4: var afterSecond = list.Skip(1); 5: Console.WriteLine(string.Join(", ", afterSecond)); 6:  7: // sequence contains { 42.0, 9.9, 13.0, 101.0 } 8: var afterFirstDoubleDigit = list.SkipWhile(v => v < 10.0); 9: Console.WriteLine(string.Join(", ", afterFirstDoubleDigit)); Note that the SkipWhile() stops skipping at the first item that returns false and returns from there to the rest of the sequence, even if further items in that sequence also would satisfy the predicate (otherwise, you’d probably be using Where() instead, of course). If you do use the form of SkipWhile() which also passes an index into the predicate, then you should keep in mind that this is the index of the item in the sequence you are calling SkipWhile() from, not the index in the original collection.  That is, consider the following: 1: var list = new[] { 1.0, 1.1, 1.2, 2.2, 2.3, 2.4 }; 2:  3: // Get all items < 10, then 4: var whatAmI = list 5: .Skip(2) 6: .SkipWhile((i, x) => i > x); For this example the result above is 2.4, and not 1.2, 2.2, 2.3, 2.4 as some might expect.  The key is knowing what the index is that’s passed to the predicate in SkipWhile().  In the code above, because Skip(2) skips 1.0 and 1.1, the sequence passed to SkipWhile() begins at 1.2 and thus it considers the “index” of 1.2 to be 0 and not 2.  This same logic applies when using any of the extension methods that have an overload that allows you to pass an index into the delegate, such as SkipWhile(), TakeWhile(), Select(), Where(), etc.  It should also be noted, that it’s fine to Skip() more items than exist in the sequence (an empty sequence is the result), or even to Skip(0) which results in the full sequence.  So why would it ever be useful to return Skip(0) deliberately?  One reason might be to return a List<T> as an immutable sequence.  Consider this class: 1: public class MyClass 2: { 3: private List<int> _myList = new List<int>(); 4:  5: // works on surface, but one can cast back to List<int> and mutate the original... 6: public IEnumerable<int> OneWay 7: { 8: get { return _myList; } 9: } 10:  11: // works, but still has Add() etc which throw at runtime if accidentally called 12: public ReadOnlyCollection<int> AnotherWay 13: { 14: get { return new ReadOnlyCollection<int>(_myList); } 15: } 16:  17: // immutable, can't be cast back to List<int>, doesn't have methods that throw at runtime 18: public IEnumerable<int> YetAnotherWay 19: { 20: get { return _myList.Skip(0); } 21: } 22: } This code snippet shows three (among many) ways to return an internal sequence in varying levels of immutability.  Obviously if you just try to return as IEnumerable<T> without doing anything more, there’s always the danger the caller could cast back to List<T> and mutate your internal structure.  You could also return a ReadOnlyCollection<T>, but this still has the mutating methods, they just throw at runtime when called instead of giving compiler errors.  Finally, you can return the internal list as a sequence using Skip(0) which skips no items and just runs an iterator through the list.  The result is an iterator, which cannot be cast back to List<T>.  Of course, there’s many ways to do this (including just cloning the list, etc.) but the point is it illustrates a potential use of using an explicit Skip(0). Take() and TakeWhile() The Take() and TakeWhile() methods can be though of as somewhat of the inverse of Skip() and SkipWhile().  That is, while Skip() ignores the first X items and returns the rest, Take() returns a sequence of the first X items and ignores the rest.  Since they are somewhat of an inverse of each other, it makes sense that their calling signatures are identical (beyond the method name obviously): Take(int count) Returns a sequence containing up to the specified number of items. Anything after the count is ignored. TakeWhile(Func<T, bool> predicate) Returns a sequence containing items as long as the predicate returns true.  Anything from the point the predicate returns false and beyond is ignored. TakeWhile(Func<T, int, bool> predicate) Same as above, but passes not only the item itself to the predicate, but also the index of the item. So, for example, we could do the following: 1: var list = new[] { 1.0, 1.1, 1.2, 2.2, 2.3, 2.4 }; 2:  3: // sequence contains 1.0 and 1.1 4: var firstTwo = list.Take(2); 5:  6: // sequence contains 1.0, 1.1, 1.2 7: var underTwo = list.TakeWhile(i => i < 2.0); The same considerations for SkipWhile() with index apply to TakeWhile() with index, of course.  Using Skip() and Take() for sub-sequences A few weeks back, I talked about The List<T> Range Methods and showed how they could be used to get a sub-list of a List<T>.  This works well if you’re dealing with List<T>, or don’t mind converting to List<T>.  But if you have a simple IEnumerable<T> sequence and want to get a sub-sequence, you can also use Skip() and Take() to much the same effect: 1: var list = new List<double> { 1.0, 1.1, 1.2, 2.2, 2.3, 2.4 }; 2:  3: // results in List<T> containing { 1.2, 2.2, 2.3 } 4: var subList = list.GetRange(2, 3); 5:  6: // results in sequence containing { 1.2, 2.2, 2.3 } 7: var subSequence = list.Skip(2).Take(3); I say “much the same effect” because there are some differences.  First of all GetRange() will throw if the starting index or the count are greater than the number of items in the list, but Skip() and Take() do not.  Also GetRange() is a method off of List<T>, thus it can use direct indexing to get to the items much more efficiently, whereas Skip() and Take() operate on sequences and may actually have to walk through the items they skip to create the resulting sequence.  So each has their pros and cons.  My general rule of thumb is if I’m already working with a List<T> I’ll use GetRange(), but for any plain IEnumerable<T> sequence I’ll tend to prefer Skip() and Take() instead. Summary The Skip() and Take() families of LINQ extension methods are handy for producing sub-sequences from any IEnumerable<T> sequence.  Skip() will ignore the specified number of items and return the rest of the sequence, whereas Take() will return the specified number of items and ignore the rest of the sequence.  Similarly, the SkipWhile() and TakeWhile() methods can be used to skip or take items, respectively, until a given predicate returns false.    Technorati Tags: C#, CSharp, .NET, LINQ, IEnumerable<T>, Skip, Take, SkipWhile, TakeWhile

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• Delayed Durability–I start to like it!

  - by Michael Zilberstein

  In my previous post about the subject I’ve complained that according to BOL , this feature is enabled for Hekaton only. Panagiotis Antonopoulos from Microsoft commented that actually BOL is wrong – delayed durability can be used with all sorts of transactions, not just In-Memory ones. There is a database-level setting for delayed durability: default value is “Disabled”, other two options are “Allowed” and “Forced”. We’ll switch between “Disabled” and “Forced” and measure IO generated by a simple...(read more)

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• How are minimum system requirements determined?

  - by Michael McGowan

  We've all seen countless examples of software that ships with "minimum system requirements" like the following: Windows XP/Vista/7 1GB RAM 200 MB Storage How are these generally determined? Obviously sometimes there are specific constraints (if the program takes 200 MB on disk then that is a hard requirement). Aside from those situations, many times for things like RAM or processor it turns out that more/faster is better with no hard constraint. How are these determined? Do developers just make up numbers that seem reasonable? Does QA go through some rigorous process testing various requirements until they find the lowest settings with acceptable performance? My instinct says it should be the latter but is often the former in practice.

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• rails fake data, considering switch from faker to forgery, any advantages or pitfalls?

  - by Michael Durrant

  With Ruby on Rails I've usually used Forgery for generating dummy data for testing. I've noticed recently that several clients and tutorials are using Faker They both seem fairly similar in use and popularity: Faker 128 forks, 418 watchers. Forgery 59 forks, 399 watchers. They both seem similar in how current they are: Faker Most updates are from 6 and 9 months ago. Forgery Most updates are from 4 and 9 months ago. The one distinguishing factor I've found so far is that Forgery seems like it has better instructions. Are there any particular benefits or disadvantages to using one over the other? Have you ever needed to switch from one to another for a particular reason?

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• Versioning and Continuous Integration with project settings files

  - by Michael Stephenson

  I came across something which was a bit of a pain in the bottom the other week. Our scenario was that we had implemented a helper style assembly which had some custom configuration implemented through the project settings. I'm sure most of you are familiar with this where you end up with a settings file which is viewable through the C# project file and you can configure some basic settings. The settings are embedded in the assembly during compilation to be part of a DefaultValue attribute. You have the ability to override the settings by adding information to your app.config and if the app.config doesn’t override the settings then the embedded default is used. All normal C# stuff so far… Where our pain started was when we implement Continuous Integration and we wanted to version all of this from our build. What I was finding was that the assembly was versioned fine but the embedded default value was maintaining the non CI build version number. I ended up getting this to work by using a build task to change the version numbers in the following files: App.config Settings.settings Settings.designer.cs I think I probably could have got away with just the settings.designer.cs, but wanted to keep them all consistent incase we had to look at the code on the build server for some reason. I think the reason this was painful was because the settings.designer.cs is only updated through Visual Studio and it writes out the code to this file including the DefaultValue attribute when the project is saved rather than as part of the compilation process. The compile just compiles the already existing C# file. As I said we got it working, and it was a bit of a pain. If anyone has a better solution for this I'd love to hear it

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• Batch file to Delete Old Virtual Directories.

  - by Michael Freidgeim

  On some servers we have many old Virtual Directories created for previous versions of our application. IIS user interface allows to delete only one in a time. Fortunately we can use IIS scripts as described in How to manage Web sites and Web virtual directories by using command-line scripts in IIS 6.0 I've created batch file DeleteOldVDirs.cmd rem http://support.microsoft.com/kb/816568 rem syntax: iisvdir /delete WebSite [/Virtual Path]Name [/s Computer [/u [Domain\]User /p Password]] REM list all directories and create batch of deletes iisvdir /query "Default Web Site" echo "Enter Ctrl-C  if you want to stop deleting" Pause iisvdir /delete "Default Web Site/VDirName1" iisvdir /delete "Default Web Site/VDirName2" ...   If the name of WebSite or Virtual directory contain spaces(e.g  "Default Web Site"), don't forget to use double quotes. Note that the batch doesn't delete physical directories from flie system.You need to delete them using Windows Explorer, but it does support multiple selection!

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• DataContractSerializer: type is not serializable because it is not public?

  - by Michael B. McLaughlin

  I recently ran into an odd and annoying error when working with the DataContractSerializer class for a WP7 project. I thought I’d share it to save others who might encounter it the same annoyance I had. So I had an instance of  ObservableCollection<T> that I was trying to serialize (with T being a class I wrote for the project) and whenever it would hit the code to save it, it would give me: The data contract type 'ProjectName.MyMagicItemsClass' is not serializable because it is not public. Making the type public will fix this error. Alternatively, you can make it internal, and use the InternalsVisibleToAttribute attribute on your assembly in order to enable serialization of internal members - see documentation for more details. Be aware that doing so has certain security implications. This, of course, was malarkey. I was trying to write an instance of MyAwesomeClass that looked like this: [DataContract] public class MyAwesomeClass { [DataMember] public ObservableCollection<MyMagicItemsClass> GreatItems { get; set; }   [DataMember] public ObservableCollection<MyMagicItemsClass> SuperbItems { get; set; }     public MyAwesomeClass { GreatItems = new ObservableCollection<MyMagicItemsClass>(); SuperbItems = new ObservableCollection<MyMagicItemsClass>(); } }   That’s all well and fine. And MyMagicItemsClass was also public with a parameterless public constructor. It too had DataContractAttribute applied to it and it had DataMemberAttribute applied to all the properties and fields I wanted to serialize. Everything should be cool, but it’s not because I keep getting that “not public” exception. I could tell you about all the things I tried (generating a List<T> on the fly to make sure it wasn’t ObservableCollection<T>, trying to serialize the the Collections directly, moving it all to a separate library project, etc.), but I want to keep this short. In the end, I remembered my the “Debug->Exceptions…” VS menu option that brings up the list of exception-related circumstances under which the Visual Studio debugger will break. I checked the “Thrown” checkbox for “Common Language Runtime Exceptions”, started the project under the debugger, and voilà: the true problem revealed itself. Some of my properties had fairly elaborate setters whose logic I wanted to ignore. So for some of them, I applied an IgnoreDataMember attribute to them and applied the DataMember attribute to the underlying fields instead. All of which, in line with good programming practices, were private. Well, it just so happens that WP7 apps run in a “partial trust” environment and outside of “full trust”-land, DataContractSerializer refuses to serialize or deserialize non-public members. Of course that exception was swallowed up internally by .NET so all I ever saw was that bizarre message about things that I knew for certain were public being “not public”. I changed all the private fields I was serializing to public and everything worked just fine. In hindsight it all makes perfect sense. The serializer uses reflection to build up its graph of the object in order to write it out. In partial trust, you don’t want people using reflection to get at non-public members of an object since there are potential security problems with allowing that (you could break out of the sandbox pretty quickly by reflecting and calling the appropriate methods and cause some havoc by reflecting and setting the appropriate fields in certain circumstances. The fact that you cannot reflect your own assembly seems a bit heavy-handed, but then again I’m not a compiler writer or a framework designer and I have no idea what sorts of difficulties would go into allowing that from a compilation standpoint or what sorts of security problems allowing that could present (if any). So, lesson learned. If you get an incomprehensible exception message, turn on break on all thrown exceptions and try running it again (it might take a couple of tries, depending) and see what pops out. Chances are you’ll find the buried exception that actually explains what was going on. And if you’re getting a weird exception when trying to use DataContractSerializer complaining about public types not being public, chances are you’re trying to serialize a private or protected field/property.

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• C#/.NET Little Wonders: Constraining Generics with Where Clause

  - by James Michael Hare

  Back when I was primarily a C++ developer, I loved C++ templates.  The power of writing very reusable generic classes brought the art of programming to a brand new level.  Unfortunately, when .NET 1.0 came about, they didn’t have a template equivalent.  With .NET 2.0 however, we finally got generics, which once again let us spread our wings and program more generically in the world of .NET However, C# generics behave in some ways very differently from their C++ template cousins.  There is a handy clause, however, that helps you navigate these waters to make your generics more powerful. The Problem – C# Assumes Lowest Common Denominator In C++, you can create a template and do nearly anything syntactically possible on the template parameter, and C++ will not check if the method/fields/operations invoked are valid until you declare a realization of the type.  Let me illustrate with a C++ example: 1: // compiles fine, C++ makes no assumptions as to T 2: template <typename T> 3: class ReverseComparer 4: { 5: public: 6: int Compare(const T& lhs, const T& rhs) 7: { 8: return rhs.CompareTo(lhs); 9: } 10: }; Notice that we are invoking a method CompareTo() off of template type T.  Because we don’t know at this point what type T is, C++ makes no assumptions and there are no errors. C++ tends to take the path of not checking the template type usage until the method is actually invoked with a specific type, which differs from the behavior of C#: 1: // this will NOT compile! C# assumes lowest common denominator. 2: public class ReverseComparer<T> 3: { 4: public int Compare(T lhs, T rhs) 5: { 6: return lhs.CompareTo(rhs); 7: } 8: } So why does C# give us a compiler error even when we don’t yet know what type T is?  This is because C# took a different path in how they made generics.  Unless you specify otherwise, for the purposes of the code inside the generic method, T is basically treated like an object (notice I didn’t say T is an object). That means that any operations, fields, methods, properties, etc that you attempt to use of type T must be available at the lowest common denominator type: object.  Now, while object has the broadest applicability, it also has the fewest specific.  So how do we allow our generic type placeholder to do things more than just what object can do? Solution: Constraint the Type With Where Clause So how do we get around this in C#?  The answer is to constrain the generic type placeholder with the where clause.  Basically, the where clause allows you to specify additional constraints on what the actual type used to fill the generic type placeholder must support. You might think that narrowing the scope of a generic means a weaker generic.  In reality, though it limits the number of types that can be used with the generic, it also gives the generic more power to deal with those types.  In effect these constraints says that if the type meets the given constraint, you can perform the activities that pertain to that constraint with the generic placeholders. Constraining Generic Type to Interface or Superclass One of the handiest where clause constraints is the ability to specify the type generic type must implement a certain interface or be inherited from a certain base class. For example, you can’t call CompareTo() in our first C# generic without constraints, but if we constrain T to IComparable<T>, we can: 1: public class ReverseComparer<T> 2: where T : IComparable<T> 3: { 4: public int Compare(T lhs, T rhs) 5: { 6: return lhs.CompareTo(rhs); 7: } 8: } Now that we’ve constrained T to an implementation of IComparable<T>, this means that our variables of generic type T may now call any members specified in IComparable<T> as well.  This means that the call to CompareTo() is now legal. If you constrain your type, also, you will get compiler warnings if you attempt to use a type that doesn’t meet the constraint.  This is much better than the syntax error you would get within C++ template code itself when you used a type not supported by a C++ template. Constraining Generic Type to Only Reference Types Sometimes, you want to assign an instance of a generic type to null, but you can’t do this without constraints, because you have no guarantee that the type used to realize the generic is not a value type, where null is meaningless. Well, we can fix this by specifying the class constraint in the where clause.  By declaring that a generic type must be a class, we are saying that it is a reference type, and this allows us to assign null to instances of that type: 1: public static class ObjectExtensions 2: { 3: public static TOut Maybe<TIn, TOut>(this TIn value, Func<TIn, TOut> accessor) 4: where TOut : class 5: where TIn : class 6: { 7: return (value != null) ? accessor(value) : null; 8: } 9: } In the example above, we want to be able to access a property off of a reference, and if that reference is null, pass the null on down the line.  To do this, both the input type and the output type must be reference types (yes, nullable value types could also be considered applicable at a logical level, but there’s not a direct constraint for those). Constraining Generic Type to only Value Types Similarly to constraining a generic type to be a reference type, you can also constrain a generic type to be a value type.  To do this you use the struct constraint which specifies that the generic type must be a value type (primitive, struct, enum, etc). Consider the following method, that will convert anything that is IConvertible (int, double, string, etc) to the value type you specify, or null if the instance is null. 1: public static T? ConvertToNullable<T>(IConvertible value) 2: where T : struct 3: { 4: T? result = null; 5:  6: if (value != null) 7: { 8: result = (T)Convert.ChangeType(value, typeof(T)); 9: } 10:  11: return result; 12: } Because T was constrained to be a value type, we can use T? (System.Nullable<T>) where we could not do this if T was a reference type. Constraining Generic Type to Require Default Constructor You can also constrain a type to require existence of a default constructor.  Because by default C# doesn’t know what constructors a generic type placeholder does or does not have available, it can’t typically allow you to call one.  That said, if you give it the new() constraint, it will mean that the type used to realize the generic type must have a default (no argument) constructor. Let’s assume you have a generic adapter class that, given some mappings, will adapt an item from type TFrom to type TTo.  Because it must create a new instance of type TTo in the process, we need to specify that TTo has a default constructor: 1: // Given a set of Action<TFrom,TTo> mappings will map TFrom to TTo 2: public class Adapter<TFrom, TTo> : IEnumerable<Action<TFrom, TTo>> 3: where TTo : class, new() 4: { 5: // The list of translations from TFrom to TTo 6: public List<Action<TFrom, TTo>> Translations { get; private set; } 7:  8: // Construct with empty translation and reverse translation sets. 9: public Adapter() 10: { 11: // did this instead of auto-properties to allow simple use of initializers 12: Translations = new List<Action<TFrom, TTo>>(); 13: } 14:  15: // Add a translator to the collection, useful for initializer list 16: public void Add(Action<TFrom, TTo> translation) 17: { 18: Translations.Add(translation); 19: } 20:  21: // Add a translator that first checks a predicate to determine if the translation 22: // should be performed, then translates if the predicate returns true 23: public void Add(Predicate<TFrom> conditional, Action<TFrom, TTo> translation) 24: { 25: Translations.Add((from, to) => 26: { 27: if (conditional(from)) 28: { 29: translation(from, to); 30: } 31: }); 32: } 33:  34: // Translates an object forward from TFrom object to TTo object. 35: public TTo Adapt(TFrom sourceObject) 36: { 37: var resultObject = new TTo(); 38:  39: // Process each translation 40: Translations.ForEach(t => t(sourceObject, resultObject)); 41:  42: return resultObject; 43: } 44:  45: // Returns an enumerator that iterates through the collection. 46: public IEnumerator<Action<TFrom, TTo>> GetEnumerator() 47: { 48: return Translations.GetEnumerator(); 49: } 50:  51: // Returns an enumerator that iterates through a collection. 52: IEnumerator IEnumerable.GetEnumerator() 53: { 54: return GetEnumerator(); 55: } 56: } Notice, however, you can’t specify any other constructor, you can only specify that the type has a default (no argument) constructor. Summary The where clause is an excellent tool that gives your .NET generics even more power to perform tasks higher than just the base "object level" behavior.  There are a few things you cannot specify with constraints (currently) though: Cannot specify the generic type must be an enum. Cannot specify the generic type must have a certain property or method without specifying a base class or interface – that is, you can’t say that the generic must have a Start() method. Cannot specify that the generic type allows arithmetic operations. Cannot specify that the generic type requires a specific non-default constructor. In addition, you cannot overload a template definition with different, opposing constraints.  For example you can’t define a Adapter<T> where T : struct and Adapter<T> where T : class.  Hopefully, in the future we will get some of these things to make the where clause even more useful, but until then what we have is extremely valuable in making our generics more user friendly and more powerful!   Technorati Tags: C#,.NET,Little Wonders,BlackRabbitCoder,where,generics

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• C#/.NET Little Wonders: Static Char Methods

  - by James Michael Hare

  Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. Often times in our code we deal with the bigger classes and types in the BCL, and occasionally forgot that there are some nice methods on the primitive types as well.  Today we will discuss some of the handy static methods that exist on the char (the C# alias of System.Char) type. The Background I was examining a piece of code this week where I saw the following: 1: // need to get the 5th (offset 4) character in upper case 2: var type = symbol.Substring(4, 1).ToUpper(); 3:  4: // test to see if the type is P 5: if (type == "P") 6: { 7: // ... do something with P type... 8: } Is there really any error in this code?  No, but it still struck me wrong because it is allocating two very short-lived throw-away strings, just to store and manipulate a single char: The call to Substring() generates a new string of length 1 The call to ToUpper() generates a new upper-case version of the string from Step 1. In my mind this is similar to using ToUpper() to do a case-insensitive compare: it isn’t wrong, it’s just much heavier than it needs to be (for more info on case-insensitive compares, see #2 in 5 More Little Wonders). One of my favorite books is the C++ Coding Standards: 101 Rules, Guidelines, and Best Practices by Sutter and Alexandrescu.  True, it’s about C++ standards, but there’s also some great general programming advice in there, including two rules I love:         8. Don’t Optimize Prematurely         9. Don’t Pessimize Prematurely We all know what #8 means: don’t optimize when there is no immediate need, especially at the expense of readability and maintainability.  I firmly believe this and in the axiom: it’s easier to make correct code fast than to make fast code correct.  Optimizing code to the point that it becomes difficult to maintain often gains little and often gives you little bang for the buck. But what about #9?  Well, for that they state: “All other things being equal, notably code complexity and readability, certain efficient design patterns and coding idioms should just flow naturally from your fingertips and are no harder to write then the pessimized alternatives. This is not premature optimization; it is avoiding gratuitous pessimization.” Or, if I may paraphrase: “where it doesn’t increase the code complexity and readability, prefer the more efficient option”. The example code above was one of those times I feel where we are violating a tacit C# coding idiom: avoid creating unnecessary temporary strings.  The code creates temporary strings to hold one char, which is just unnecessary.  I think the original coder thought he had to do this because ToUpper() is an instance method on string but not on char.  What he didn’t know, however, is that ToUpper() does exist on char, it’s just a static method instead (though you could write an extension method to make it look instance-ish). This leads me (in a long-winded way) to my Little Wonders for the day… Static Methods of System.Char So let’s look at some of these handy, and often overlooked, static methods on the char type: IsDigit(), IsLetter(), IsLetterOrDigit(), IsPunctuation(), IsWhiteSpace() Methods to tell you whether a char (or position in a string) belongs to a category of characters. IsLower(), IsUpper() Methods that check if a char (or position in a string) is lower or upper case ToLower(), ToUpper() Methods that convert a single char to the lower or upper equivalent. For example, if you wanted to see if a string contained any lower case characters, you could do the following: 1: if (symbol.Any(c => char.IsLower(c))) 2: { 3: // ... 4: } Which, incidentally, we could use a method group to shorten the expression to: 1: if (symbol.Any(char.IsLower)) 2: { 3: // ... 4: } Or, if you wanted to verify that all of the characters in a string are digits: 1: if (symbol.All(char.IsDigit)) 2: { 3: // ... 4: } Also, for the IsXxx() methods, there are overloads that take either a char, or a string and an index, this means that these two calls are logically identical: 1: // check given a character 2: if (char.IsUpper(symbol[0])) { ... } 3:  4: // check given a string and index 5: if (char.IsUpper(symbol, 0)) { ... } Obviously, if you just have a char, then you’d just use the first form.  But if you have a string you can use either form equally well. As a side note, care should be taken when examining all the available static methods on the System.Char type, as some seem to be redundant but actually have very different purposes.  For example, there are IsDigit() and IsNumeric() methods, which sound the same on the surface, but give you different results. IsDigit() returns true if it is a base-10 digit character (‘0’, ‘1’, … ‘9’) where IsNumeric() returns true if it’s any numeric character including the characters for ½, ¼, etc. Summary To come full circle back to our opening example, I would have preferred the code be written like this: 1: // grab 5th char and take upper case version of it 2: var type = char.ToUpper(symbol[4]); 3:  4: if (type == 'P') 5: { 6: // ... do something with P type... 7: } Not only is it just as readable (if not more so), but it performs over 3x faster on my machine:    1,000,000 iterations of char method took: 30 ms, 0.000050 ms/item.    1,000,000 iterations of string method took: 101 ms, 0.000101 ms/item. It’s not only immediately faster because we don’t allocate temporary strings, but as an added bonus there less garbage to collect later as well.  To me this qualifies as a case where we are using a common C# performance idiom (don’t create unnecessary temporary strings) to make our code better. Technorati Tags: C#,CSharp,.NET,Little Wonders,char,string

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• Azure Service Bus - Authorization failure

  - by Michael Stephenson

  I fell into this trap earlier in the week with a mistake I made when configuring a service to send and listen on the azure service bus and I thought it would be worth a little note for future reference as I didnt find anything online about it.  After configuring everything when I ran my code sample I was getting the below error. WebHost failed to process a request.Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/28316044Exception: System.ServiceModel.ServiceActivationException: The service '/-------/BrokeredMessageService.svc' cannot be activated due to an exception during compilation.  The exception message is: Generic: There was an authorization failure. Make sure you have specified the correct SharedSecret, SimpleWebToken or Saml transport client credentials.. ---> Microsoft.ServiceBus.AuthorizationFailedException: Generic: There was an authorization failure. Make sure you have specified the correct SharedSecret, SimpleWebToken or Saml transport client credentials.   at Microsoft.ServiceBus.RelayedOnewayTcpClient.ConnectRequestReplyContext.Send(Message message, TimeSpan timeout, IDuplexChannel& channel)   at Microsoft.ServiceBus.RelayedOnewayTcpListener.RelayedOnewayTcpListenerClient.Connect(TimeSpan timeout)   at Microsoft.ServiceBus.RelayedOnewayTcpClient.EnsureConnected(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.CommunicationObject.Open(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.RefcountedCommunicationObject.Open(TimeSpan timeout)   at Microsoft.ServiceBus.RelayedOnewayChannelListener.OnOpen(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)   at Microsoft.ServiceBus.SocketConnectionTransportManager.OnOpen(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.TransportManager.Open(TimeSpan timeout, TransportChannelListener channelListener)   at Microsoft.ServiceBus.Channels.TransportManagerContainer.Open(TimeSpan timeout, SelectTransportManagersCallback selectTransportManagerCallback)   at Microsoft.ServiceBus.SocketConnectionChannelListener`2.OnOpen(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.CommunicationObject.Open(TimeSpan timeout)   at Microsoft.ServiceBus.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath)   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)   --- End of inner exception stack trace ---   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)   at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath)Process Name: w3wpProcess ID: 8056As recommended by the error message I checked everything about the application configuration and also the keys and eventually I found the problem.When I set the permissions in the ACS rule group I had copied and pasted the claim name for net.windows.servicebus.action from the Azure portal and hadnt spotted the <space> character on the end of it like you sometimes pick up when copying text in the browser.  This meant that the listen and send permissions were not setup correctly which is why (as you would expect) my two applications could not connect to the service bus.So lesson learnt here, if you do copy and paste into the ACS rules just be careful you dont leave a space on the end of anything otherwise it will be difficult to spot that its configured incorrectly

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• Compiz Fusion And Unity Tool

  - by David Michael Rice

  I tried to install compiz fusion on ubuntu studio 13 and all I got was this Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: compiz-fusion-plugins-extra:i386 : Depends: compiz-core:i386 but it is not going to be installed Depends: compiz-fusion-plugins-main:i386 but it is not going to be installed Recommends: compizconfig-settings-manager:i386 but it is not going to be installed compiz-gnome : Depends: libcompizconfig0 but it is not going to be installed compizconfig-settings-manager : Depends: python-compizconfig (>= 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1) but it is not going to be installed libcompizconfig-backend-gconf:i386 : Depends: libcompizconfig0:i386 but it is not going to be installed E: Unable to correct problems, you have held broken packages. david@Nebuchadnezzar:~$ Also I installed Unity tweak tool through the software center, and now I cannot find it at all, not even in search apps. I feel like every time I try to install something I have to jump through flaming hoops...

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• Jagran Prakashan Increases Staff Productivity by 40%

  - by Michael Snow

  Jagran Prakashan Increases Staff Productivity by 40%, Launches New IT Projects up to 4x Faster, Enables Mobile Service, and Improves Business Agility Oracle Customer: JPL Location:  Uttar Pradesh, India Industry: Media and Entertainment Employees:  10,000 Annual Revenue:  $100 to $500 Million Jagran Prakashan Ltd. (JPL) is one of India's premier media and communications groups with interests spanning print, advertising, event management, and mobile services for weather, cricket scores, and educational activities. It is a major media enterprise, with 300 locations across 15 states. Its impressive stable of print publications includes Dainik Jagran, the world’s most widely read daily newspaper––with a readership of over 55 million––the country’s leading afternoon dailies, and a range of popular local, bilingual, and English language newspapers. JPL was using multiple systems to manage its business processes. Users were resistant to using multiple passwords for various applications, preferring to continue their less efficient, legacy work practices. In addition, there was no single repository for sharing documents across the organization, such as company announcements or project documents. The company relied on e-mail to disseminate up-to-date company information, often missing employees. It was also time-consuming and difficult for managers to track the status of ongoing assignments or projects because collaboration and document sharing was inefficient and ineffective.With diverse businesses and many geographic locations, JPL needed to implement a centralized and user-friendly enterprise portal to improve document sharing and collaboration and increase business agility. The company implemented Oracle WebCenter Portal to create a dynamic, secure, and intuitive self-service enterprise portal to improve the user experience and increase operating efficiency. It improved staff productivity by 40%, accelerated new IT projects by up to 4x, boosted staff morale, and increased business agility.   Increases Staff Productivity by 40%, Launches New Products up to 2x Faster A word from JPL "With Oracle WebCenter Portal, we gained a dynamic, secure, and intuitive self-service enterprise portal that provided an exceptional user experience and enabled us to engage employees in a collaborative environment. It increased IT staff productivity by 40%, delivered new projects up to 4x faster, and enabled mobile service to improve our business agility.” Sarbani Bhatia, Vice President IT, Jagran Prakashahn Ltd Before implementing Oracle WebCenter Portal, JPL stored project-critical information, such as page planning of daily newspaper editions and the launch of new editions or supplements on individual laptops or in the e-mail system. Collaboration between colleagues was limited to physical meetings, telephone discussions, and e-mail. It was difficult to trace and recover important project documents when a staff member resigned, which represented a significant risk to business continuity. Employees were also averse to multiple passwords and resisted using the systems, affecting staff productivity. With Oracle WebCenter Portal, JPL created a dynamic, secure, and intuitive self-service enterprise portal with business activity streams. The portal allowed users to navigate, discover, and access information, such as advertising rates, requisition approvals, ad-hoc queries, and employee surveys from a single entry point with a single password. Managers can also upload important documents, such as new pricing for advertisers or newspaper distributors, and share them through the information and instruction section in the portal. In addition, managers can now easily track and review timelines for projects online rather than gathering information from meetings and e-mails. The company gained the ability to centrally manage information, ensured business continuity, and improved staff productivity by 40%.“In the media industry, news has a very short shelf life, so speed is crucial. Information delayed is like information lost,” said Sarbani Bhatia, vice president IT, Jagran Prakashahn Ltd. “Thanks to Oracle WebCenter Portal’s contextual collaboration tools, we can provide and share feedback for new project launches, such as career or education supplements, up to 2x faster through discussion forums or knowledge groups. Tasks that previously required four months, we now complete in one month.”In addition, the company can broadcast announcements, flash employee birthdays, and promote important events through the message section on the webpage, instead of using the e-mail system. The company can also conduct opinion polls to gauge employee response to organizational issues and improve management decision-making.“With over 10,000 employees across 300 locations, it is critical for management to hear the voice of employees and develop a cohesive organizational culture. Oracle WebCenter Portal enables employees to engage with business processes and systems in a collaborative environment, providing users with an exceptional experience,” Bhatia said. Enables Mobility Access and Increases Business Agility Newspaper advertisements generate the majority of JPL’s revenue. With most sales staff on the move, the company needed to ensure timely approval of print advertisement discounts for specific clients and meet tight publication deadlines.  By integrating Oracle WebCenter Portal seamlessly with its enterprise resource planning (ERP) system and other applications, such as the organizational mass mailing system, business intelligence, and management information system, JPL embedded its approval workflow processes into the enterprise portal and provided users with an integrated and intuitive interface. About 30% of JPL’s sales staff members now have tablets and receive advertising discount approval from managers while in the field and no longer need to return to the office, which has significantly improved efficiency and increased business agility.“Application mobility was critical for sales representatives in the field to meet stringent auditing requirements for online accountability, particularly for our newspaper advertising business. Staff member satisfaction has improved significantly now that the sales team can use tablets to access the portal––a capability we will extend to smart phones in the second stage of the implementation,” Bhatia said. Accelerates Application Development by up to 4x and Cuts Costs by up to 60% With Oracle WebCenter Portal, users can easily create, modify, and upload information to their personalized webpages without IT assistance. By seamlessly integrating Oracle WebCenter Portal with the payroll database, managers can decide which members of their team can access the page and with whom they will share information, a decision based on role or geographical location. A sales representative selling advertising space for a local language daily newspaper, for example, can upload an updated advertising rate relevant only to that particular publication. Users can also easily adapt to the new platform, thanks to its intuitive design and look, reducing the need for training and lowering resistance to using the system.Using Oracle WebCenter Portal’s out-of-the-box reusable components, such as portal pages and templates, provided JPL’s developers with a comprehensive and flexible user experience platform and increased the speed of application development. In less than five months, JPL developed more than 55 workflows. The IT team accelerated deployment of new applications by up to 4x, as they do not need to install them on individual machines now that they have a web-based environment.   “Previously, we would have spent a whole day deploying a new application for each department or location. With a browser-based environment, we have cut costs by up to 60% by reducing deployment time to zero, because our IT team can roll out a new application from a single point, thanks to Oracle WebCenter Portal,” Bhatia said. Challenges Provide a dynamic, secure, and intuitive self-service enterprise portal to improve staff productivity and ensure business continuity Enable seamless integration with multiple enterprise applications to improve workflow efficiency—including approval of print advertisement discounts—and increase business agility Improve engagement with employees and enable collaboration to enhance management decision-making Accelerate time-to-market for new services, such as new advertising programs Solutions Oracle Product and ServicesOracle WebCenter Portal 11g Increased staff productivity by 40% and enhanced user satisfaction by enabling employees to easily navigate, discover, and access information from a single, self-service enterprise portal without IT assistance Launched new products, such as career or education supplements, up to 2x faster by enabling peer collaboration and incorporating feedback generated through discussion forums, thanks to Oracle WebCenter Portal’s out-of-the-box collaboration tools Accelerated application development up to 4x by enabling developers to optimize reusable components for managing and deploying new applications in a browser-based environment rather than spending one day to install applications for each department, cutting costs by up to 60% Ensured business continuity by enabling managers to easily track and review project timelines online rather than storing important documents on individual laptops or relying on the e-mail system Increased business agility and operational efficiency by seamlessly integrating with the in-house, ERP system and embedding business processes into a single portal Boosted company revenue by enabling sales team members to submit print-advertising discount requests through mobile devices instead of waiting to return to office, ensuring timely approval from managers to meet tight publication deadlines Improved management decision-making by enabling employees to easily share and access feedback through opinion polls or forums, boosting staff morale Introduced the single sign-on capability and enhanced security by enabling managers to decide access level for staff members based on role or geographical location Reduced the need for staff training and minimized user resistance to systems by providing a dynamic and intuitive user experience Why Oracle JPL did not consider other products because the company was already using Oracle Database, Enterprise Edition with Real Application Clusters and had a positive experience with Oracle. JPL chose Oracle WebCenter Portal to ensure no compatibility issues for integration with its existing Oracle products and to take advantage of the experience and support of a reputable vendor to ensure business continuity. “We chose Oracle because we knew we could rely on its support and experience. In addition, Oracle WebCenter Portal’s speed, agility, and mobile access features were a perfect fit for our business requirements,” Bhatia said. Implementation Process JPL launched the enterprise portal to 500 users in the first phase of the project, and plans to extend this to 2,000 users when the portal is fully launched. Oracle partner PricewaterhouseCoopers used Oracle Application Development Framework for the intial set-up, user training and to develop and design sample workflows. JPL’s internal IT staff then took charge of the implementation, bringing it to completion on budget. Partner Oracle PartnerPricewaterhouseCoopers (India)

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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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• C#/.NET Little Wonders: Comparer&lt;T&gt;.Default

  - by James Michael Hare

  I’ve been working with a wonderful team on a major release where I work, which has had the side-effect of occupying most of my spare time preparing, testing, and monitoring.  However, I do have this Little Wonder tidbit to offer today. Introduction The IComparable<T> interface is great for implementing a natural order for a data type.  It’s a very simple interface with a single method: 1: public interface IComparer<in T> 2: { 3: // Compare two instances of same type. 4: int Compare(T x, T y); 5: }  So what do we expect for the integer return value?  It’s a pseudo-relative measure of the ordering of x and y, which returns an integer value in much the same way C++ returns an integer result from the strcmp() c-style string comparison function: If x == y, returns 0. If x > y, returns > 0 (often +1, but not guaranteed) If x < y, returns < 0 (often –1, but not guaranteed) Notice that the comparison operator used to evaluate against zero should be the same comparison operator you’d use as the comparison operator between x and y.  That is, if you want to see if x > y you’d see if the result > 0. The Problem: Comparing With null Can Be Messy This gets tricky though when you have null arguments.  According to the MSDN, a null value should be considered equal to a null value, and a null value should be less than a non-null value.  So taking this into account we’d expect this instead: If x == y (or both null), return 0. If x > y (or y only is null), return > 0. If x < y (or x only is null), return < 0. But here’s the problem – if x is null, what happens when we attempt to call CompareTo() off of x? 1: // what happens if x is null? 2: x.CompareTo(y); It’s pretty obvious we’ll get a NullReferenceException here.  Now, we could guard against this before calling CompareTo(): 1: int result; 2:  3: // first check to see if lhs is null. 4: if (x == null) 5: { 6: // if lhs null, check rhs to decide on return value. 7: if (y == null) 8: { 9: result = 0; 10: } 11: else 12: { 13: result = -1; 14: } 15: } 16: else 17: { 18: // CompareTo() should handle a null y correctly and return > 0 if so. 19: result = x.CompareTo(y); 20: } Of course, we could shorten this with the ternary operator (?:), but even then it’s ugly repetitive code: 1: int result = (x == null) 2: ? ((y == null) ? 0 : -1) 3: : x.CompareTo(y); Fortunately, the null issues can be cleaned up by drafting in an external Comparer.  The Soltuion: Comparer<T>.Default You can always develop your own instance of IComparer<T> for the job of comparing two items of the same type.  The nice thing about a IComparer is its is independent of the things you are comparing, so this makes it great for comparing in an alternative order to the natural order of items, or when one or both of the items may be null. 1: public class NullableIntComparer : IComparer<int?> 2: { 3: public int Compare(int? x, int? y) 4: { 5: return (x == null) 6: ? ((y == null) ? 0 : -1) 7: : x.Value.CompareTo(y); 8: } 9: }  Now, if you want a custom sort -- especially on large-grained objects with different possible sort fields -- this is the best option you have.  But if you just want to take advantage of the natural ordering of the type, there is an easier way.  If the type you want to compare already implements IComparable<T> or if the type is System.Nullable<T> where T implements IComparable, there is a class in the System.Collections.Generic namespace called Comparer<T> which exposes a property called Default that will create a singleton that represents the default comparer for items of that type.  For example: 1: // compares integers 2: var intComparer = Comparer<int>.Default; 3:  4: // compares DateTime values 5: var dateTimeComparer = Comparer<DateTime>.Default; 6:  7: // compares nullable doubles using the null rules! 8: var nullableDoubleComparer = Comparer<double?>.Default;  This helps you avoid having to remember the messy null logic and makes it to compare objects where you don’t know if one or more of the values is null. This works especially well when creating say an IComparer<T> implementation for a large-grained class that may or may not contain a field.  For example, let’s say you want to create a sorting comparer for a stock open price, but if the market the stock is trading in hasn’t opened yet, the open price will be null.  We could handle this (assuming a reasonable Quote definition) like: 1: public class Quote 2: { 3: // the opening price of the symbol quoted 4: public double? Open { get; set; } 5:  6: // ticker symbol 7: public string Symbol { get; set; } 8:  9: // etc. 10: } 11:  12: public class OpenPriceQuoteComparer : IComparer<Quote> 13: { 14: // Compares two quotes by opening price 15: public int Compare(Quote x, Quote y) 16: { 17: return Comparer<double?>.Default.Compare(x.Open, y.Open); 18: } 19: } Summary Defining a custom comparer is often needed for non-natural ordering or defining alternative orderings, but when you just want to compare two items that are IComparable<T> and account for null behavior, you can use the Comparer<T>.Default comparer generator and you’ll never have to worry about correct null value sorting again.     Technorati Tags: C#,.NET,Little Wonders,BlackRabbitCoder,IComparable,Comparer

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• Web Experience Management: Segmentation & Targeting - Chalk Talk with John

  - by Michael Snow

  Today's post comes from our WebCenter friend, John Brunswick.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Having trouble getting your arms around the differences between Web Content Management (WCM) and Web Experience Management (WEM)?  Told through story, the video below outlines the differences in an easy to understand manner. By following the journey of Mr. and Mrs. Smith on their adventure to find the best amusement park in two neighboring towns, we can clearly see what an impact context and relevancy play in our decision making within online channels.  Just as when we search to connect with the best products and services for our needs, the Smiths have their grandchildren coming to visit next week and finding the best park is essential to guarantee a great family vacation.  One town effectively Segments and Targets visitors to enhance their experience, reducing the effort needed to learn about their park. Have a look below to join the Smiths in their search.    Learn MORE about how you might measure up: Deliver Engaging Digital Experiences Drive Digital Marketing SuccessAccess Free Assessment Tool

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