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  • I have Ubuntu 12.04 installed on my pc and the pc hangs and does not restart more (translated)

    - by adail
    Translated from google My pc is an intel atom + Yes, it came with windows 7, formatted and installed Ubuntu 12.04, but the pc is unstable, it will not turn off properly and alone, appearing msg that there is no image signal, what to do? Meu pc é um Sim+ intel aton, veio com o windows 7, formatei e instalei o ubunto 12.04, mas o pc está instavel, ele não liga corretamente e desliga sozinho, aparecendo a msg que não ha sinal de imagem, o que fazer?

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  • Leviton Manufacturing Upgrades to Oracle E-Business Suite Release 12.1

    Leviton Manufacturing is a global manufacturer of electrical wiring devices, data center connectivity solutions, and lighting energy mgmt systems. It's portfolio consists of more than 25,000 devices and systems used in homes, business, and industry. Leviton upgraded to the latest version of Oracle E-Business Suite Release 12.1 to support its service business with change management, purchasing, accounts payable, and an internal IT help desk. They consolidated seven Web sites that are used to host individually onto iStore. In addition, they run a site, using the Oracle E-Business Suite configurator, pricing and quoting for their sales agents to do configuration work. This site can now generate a complete sales proposal using Oracle functionality.

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  • Sign E-Business Suite JAR Files Now

    - by Steven Chan (Oracle Development)
    Oracle E-Business Suite uses Java, notably for running Forms-based content via the Java Runtime Environment (JRE) browser plug-in.  The default security settings for the JRE plug-in are expected to become more stringent over time.  To prepare for upcoming changes to Java security, all EBS 11i, 12.0, 12.1, and 12.2 system administrators must follow the procedures documented here: Enhanced Signing of Oracle E-Business Suite JAR Files (Note 1591073.1 ) More information about Java security is available here: Security of the Java Platform Getting help If you have questions about Java Security, please log a Service Request with Java Support. If you need assistance with the steps for signing EBS JAR files, please log a Service Request against the "Oracle Applications Technology Stack (TXK)" > "Java."

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  • Process Accelerators for BPM Suite

    - by JuergenKress
    This page contains documentation and installation downloads for the latest Oracle Process Accelerators version (11.1.1.7.1) Product / File Description File Size Download Documentation 28 MB OraclePADocumentation111171.zip Installation 665 MB OraclePA111171.zip Oracle Process Accelerators version (11.1.1.7.1) run on Oracle Business Process Management Suite 11.1.1.7. Please refer to the Installation Guide for the complete set of prerequisites SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Process Accelerators,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Microsoft décide de bannir iTunes de Windows, suite à l'arrivée des doubles standards

    Microsoft décide de bannir iTunes de Windows, suite à l'arrivée des doubles standards Bill Gates vient d'annoncer qu'iTunes serait dorénavant banni de son système d'exploitation Windows. Voici ses déclarations officielles sur le sujet : "Au départ, nous étions très satisfaits qu'Apple ai déployé iTunes sur Windows ; nous avons gagné beaucoup d'utilisateurs grâce à cette seule application. Et puis nous avons entendu dire, par une source fiable, qu'Apple utilisait la même base de code pour iTunes Mac que pour la version Windows. Pire encore, il nous est apparu suite à une inspection plus approfondie qu'iTunes n'utilisait même pas l'API Windows ! Apple a conçu son propre système de scroll sans s'insp...

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  • Java ME Embedded?Java Embedded Suite????

    - by ksky
    JavaOne 2012??????????????????????Java?2?????????????: Oracle Java ME Embedded ????? ??????? Java ME Embedded???????????????????????????Java???????????CLDC + IMP-NG???????????????130 KB RAM/350 KB ROM???????????????700 KB RAM/1.5 MB ROM???????????????????????????GPIO??????????????????API??XML?Web Service?Location????????API????????? ARM??????????(GUI?????)?????????M2M????????????????????????????????????????????????????NetbBans?Eclipse?????????SDK?????????????ARM KEIL?????(ARM Cortex M-3)????????????????????????? Oracle Java Embedded Suite ????? ??????? Java Embedded Suite??????Java???????????????????????????????1????????????????????????????????????????: Java SE Embedded 7 Java DB 10.8 GlassFish 3.1 Embedded Profile Jersey 1.11 ???Java ME Embedded????????????????????????Java??64MB RAM??70MB?ROM/Flash/Disk????????M2M???????????????????????????????????????????????????????????????????????ARMv6/7 Linux?????x86 Linux????????????????(??????????????)? ??2????????JavaOne?????????????Java Embedded @ JavaOne???????????????????????

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  • Windows Media Sharing not 'always' being detected by PS3

    - by Ahmad
    I'm having a weird problem with Windows Media Sharing on Windows 7 .. I have the following hardware in my network: PC 1 --- My main PC --- runs Windows 7 Ultimate x64 PC 2 --- My backup PC --- runs Windows 7 Ultimate x32 PS3 PC 1 is my main PC which has all my data/media on it .. PC 2 is a backup PC I have, but I use it like once in 2 months .. It has nothing installed on it apart from some very very basic software ... Problem is, my PS3 always sees the media sharing service coming from PC 2, but it never sees the media sharing service coming from PC 1 initially .. Both PC 1 and PC 2 have the same media sharing configuration (All everything on all devices on all networks) ... But when I restart both PCs, the PS3 will only detect PC 2's media sharing service, not PC1 .... However here's the twist .. When PC 1 is restarted, and if I view my 'Network' on PC 2, I do see PC 1's Media Sharing Service, and I'm able to play from it too on PC 2 .. To get my PS3 to also see PC 1's media sharing service, I have to do either of the following 2 things: 1) Play something from PC 1's media sharing service on PC 2 ... The PS3 will then magically also detect PC 1's media sharing service .. 2) Go into the Services area on PC 1 and restart the 'Windows Media Player Network Sharing Service' ... After this, the PS3 also instantly starts to see PC 1's media sharing service .. Since my PS3 is like a month old and is properly detecting PC 1's media sharing service, I think the problem is somewhere in the configuration of PC 1's media sharing service ... Also, on PC 1 I have Norton Internet Security 2012 installed, but I've disabled it completely, and have also disabled Windows Firewall (from PC 1 only) .. Can someone shed some light onto this ?

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  • P2V converter for desktop MS Virtual PC

    - by Wavel
    Are there any tools available for converting a desktop vista machine into a virtual machine to run with MS Virtual PC? I am buying a new workstation and would like to virtualize my old machine onto the new one. I know of the tools for Hyper-V, but i'll be running Win7 on the new machine, not Hyper-V server.

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  • Launch Webcast Q&A: Oracle WebCenter Suite 11g - The Platform for the Modern User Experience

    - by howard.beader(at)oracle.com
    Did you have a chance to watch the Oracle WebCenter Suite 11g Launch Webcast yet? Andy MacMillan presented some great information on the webcast and answered quite a few of your questions in the Q&A session as well. For your reading pleasure we have captured a number of the questions and answers and they are summarized below: Question: Can you tell me what should our Portal strategy be for integrating and extending our Oracle enterprise applications? Answer: We recommend that you look at this in two steps, the first would be to ensure that you have a good understanding of our common user experience architecture. Internally our product teams at Oracle are already investing in this quite heavily today for Fusion Applications and this is driving natural convergence from a UX strategy standpoint. The second step would be to look at how best to componentize the back office applications so that the business users across your organization can take advantage of these -- don't make it just about putting a new skin on top of what you already have from an application standpoint, instead look at how best to embed the social computing capabilities as part of the solution for your business users. Question: We are currently using the BEA WebLogic Portal now, should we stay on WLP or should we be looking at moving to WebCenter or when should we move to WebCenter? Answer: Our strategy has been called "Continue & Converge", this theme means that you can continue to use WebLogic or Plumtree portals until your organization is ready to move to WebCenter and in the mean time you can continue to deploy what you need to in your organization of WLP or WCI Portals with the full support of Oracle. In addition WebCenter Services can be leveraged for social computing to complement what you are already doing today and enable your organization to take advantage of some of the latest and greatest social computing capabilities. We have migration scripts and conversion capabilities available as well as programs where Oracle can help you evaluate your options to decide how best to move forward. WebCenter provides the best of the best capabilities and will enable you to take advantage of new capabilities that may not exist in your current portal today. In the end though it's up to you as a customer as to when you want to make the transition to Oracle WebCenter Suite. Question: Can you tell me how is Oracle leveraging WebCenter internally and for its Application and Middleware product UX strategies? Answer: Internally, Oracle is leveraging WebCenter for our employees and thus far we are seeing significant updates with our users taking advantage of the business activity streams, team spaces and collaboration capabilities. From a product strategy standpoint, our product teams are taking advantage of the common user experience architecture and leveraging WebCenter to provide social and collaborative capabilities to the Oracle Applications and providing new types of composite applications with what is coming with Fusion Applications. WebCenter also provides a common user experience across all the products in the Oracle Fusion Middleware family as well. Question: Our organization is currently using SharePoint, but we are also an Oracle Applications customer, how should we be thinking about WebCenter as we move forward? Answer: Great question. Typically, we are seeing organizations using SharePoint for its core use cases of small team collaboration and file server replacement. WebCenter can connect to SharePoint as a content source to feed into WebCenter quite easily and it leverages the robust Oracle ECM product under WebCenter as well. In addition, SharePoint team sites can be connected to WebCenter utilizing our SharePoint connector. With Oracle WebCenter though, we are really targeting business users and enterprise applications, thus affecting positive change on the processes that drive the business to improve productivity across your organization. Question: Are organizations today using WebCenter as a Web platform for externally facing public websites? Answer: Yes, we are seeing a convergence around web content management and portal types of websites with customers converting them from just broadcasting content to making it a much richer personalized experience and also exposing back-office applications as well. Web Content Management capabilities are already embedded in WebCenter so that organizations can take advantage now of the benefits a personalized web experience provides for your customers. This is simply a short summary of a few of the questions addressed on the webcast, please tune in now to learn more about Oracle WebCenter, the user experience platform for the enterprise and the web! The Oracle WebCenter Suite 11g Launch Webcast can be found here

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  • Move "XP Mode" from Windows Virtual PC to VirtualBox?

    - by JoelFan
    I installed "XP Mode" in Windows 7 (which uses Windows Virtual PC to host XP). I have now discovered that VirtualBox, which I have installed on the same Windows 7 machine, refuses to run at the same time as Windows Virtual PC (it gives me an error about not running multiple visualization programs). Is there any way I can convert the "XP Mode" image so that it will run inside VirtualBox instead of Windows Virtual PC? That way I will be able to run XP as well as other VM's at the same time.

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  • Move "XP Mode" from Windows Virtual PC to VirtualBox?

    - by JoelFan
    I installed "XP Mode" in Windows 7 (which uses Windows Virtual PC to host XP). I have now discovered that VirtualBox, which I have installed on the same Windows 7 machine, refuses to run at the same time as Windows Virtual PC (it gives me an error about not running multiple visualization programs). Is there any way I can convert the "XP Mode" image so that it will run inside VirtualBox instead of Windows Virtual PC? That way I will be able to run XP as well as other VM's at the same time.

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  • Serve up PC hard drive as USB mass storage

    - by sheepsimulator
    Is there a software package available that can serve up a hard-drive internal to a PC and make it available over USB to other USB Master nodes as mass storage? Ex: take your C: or /dev/hda drive on a PC (let's call the computer PC-A), and run a driver program which makes your C: or /dev/hda drive available to external devices as USB mass storage. When you'd hook up another PC (PC-B) to PC-A via USB, it would detect a USB mass storage device, which is C: or /dev/hda on PC-A. Is this even possible? EDIT: I know that there are other ways of making data on a drive available between two different computers (eg. putting PC-A's hdd in a USB-drive-enclosure, or having PC-A make the hdd available via a network share). But I'd like to know if the method that I describe above is even technically possible.

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  • Virtual PC 2007 as programming environment

    - by Gern Blandston
    I'd like to create a VM in Virtual PC 2007 for use as a development environment/sandbox for an existing ASP.NET application in Visual Studio 2005/SQL Server 2005 (and VSS for source control). I'm thinking that I need to create a 'base' copy of the environment (with the os, Visual Studio, and Sql Server), and then copy that to a 'work' version that I do actual development in. I would be sharing this VM with one or two other developers who would be working on different parts of the app. Is this a good idea? What is the best way to get my app/databases in and out of the VM and the changes I make into VSS? Is it just a copy from the host location to the VM share and back again? How do I keep everything synchronized? Thanks!

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  • Desktop PC Raid 5 or JBOD?

    - by Sean Lim
    I have a desktop PC and I want to get alot of space for movies, music, and pictures. I probably will not be deleting files. I am running Windows 7 on my system. It is kind of silly I just want the physical drives to be labeled as a single letter drive. And probably map my video, documents, pictures and music on that single drive. The main reason I considered RAID 5 because I would be lazy to get the data I lost and hopefully that if I get a new drive, it would rebuild it. So my question is which would be better? A second question is can I get RAID card that has only 2 internal connectors and still do RAID 5? or do I have to get a RAID card that has 4 internal connectors.

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  • Virtual PC (XPMode) - How to access Webserver on guest from host

    - by sannoble
    I have Windows XP running inside Windows 7 via Virtual PC (XPMode) and installed Zend Server CE on the virtual XP guest. The webserver is running and can be accessed on the guest, but I cannot access the webserver from the Win7 host. I configured a static IP address and subnet of 255.255.255.0 on the guest and can ping this IP from the guest but not from the host. The other way it works fine, i.e. I can ping the host from the guest. I can also access the internet from the virtual XP guest. I tried different Network Options in the VirtualPC settings, but nothing helps. Googling the topic I couldn't find anything helpful yet. Any idea, what I could try to access the webserver on the virtual XP guest from the Win7 host?

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  • PC reboots instead of shutting down, no software problem. What could be the cause?

    - by DaVinci
    Hi, first of all: I'm not sure if superuser is the right site for my question and google didn't help. I have a pc here that prefers rebooting to shuting down. Everytime I try to shut the pc down it reboots, however it is possible to turn the pc off by pressing the power button. The problem is not windows-specific, the Ubuntu LiveCD does exactly the same that's why I said that it is no software problem. I checked wake on LAN, it is disabled and I also resetted the BIOS settings to factory default. That might not mean that it can't be a BIOS problem but I don't know what else to try here. I did not check any hardware yet but nothing exploded so far. I don't know what could have caused this behaviour as it is not my PC. The Mainboard is a ASUS P5Q-E P45.

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  • Cold Start

    - by antony.reynolds
    Well we had snow drifts 3ft deep on Saturday so it must be spring time.  In preparation for Spring we decided to move the lawn tractor.  Of course after sitting in the garage all winter it refused to start.  I then come into the office and need to start my 11g SOA Suite installation.  I thought about this and decided my tractor might be cranky but at least I can script the startup of my SOA Suite 11g installation. So with this in mind I created 6 scripts.  I created them for Linux but they should translate to Windows without too many problems.  This is left as an exercise to the reader, note you will have to hardcode more than I did in the Linux scripts and create separate script files for the sqlplus and WLST sections. Order to start things I believe there should be order in all things, especially starting the SOA Suite.  So here is my preferred order. Start Database This is need by EM and the rest of SOA Suite so best to start it before the Admin Server and managed servers. Start Node Manager on all machines This is needed if you want the scripts to work across machines. Start Admin Server Once this is done in theory you can manually stat the managed servers using WebLogic console.  But then you have to wait for console to be available.  Scripting it all is quicker and easier way of starting. Start Managed Servers & Clusters Best to start them one per physical machine at a time to avoid undue load on the machines.  Non-clustered install will have just soa_server1 and bam_serv1 by default.  Clusters will have at least SOA and BAM clusters that can be started as a group or individually.  I have provided scripts for standalone servers, but easy to change them to work with clusters. Starting Database I have provided a very primitive script (available here) to start the database, the listener and the DB console.  The section highlighted in red needs to match your database name. #!/bin/sh echo "##############################" echo "# Setting Oracle Environment #" echo "##############################" . oraenv <<-EOF orcl EOF echo "#####################" echo "# Starting Database #" echo "#####################" sqlplus / as sysdba <<-EOF startup exit EOF echo "#####################" echo "# Starting Listener #" echo "#####################" lsnrctl start echo "######################" echo "# Starting dbConsole #" echo "######################" emctl start dbconsole read -p "Hit <enter> to continue" Starting SOA Suite My script for starting the SOA Suite (available here) breaks the task down into five sections. Setting the Environment First set up the environment variables.  The variables highlighted in red probably need changing for your environment. #!/bin/sh echo "###########################" echo "# Setting SOA Environment #" echo "###########################" export MW_HOME=~oracle/Middleware11gPS1 export WL_HOME=$MW_HOME/wlserver_10.3 export ORACLE_HOME=$MW_HOME/Oracle_SOA export DOMAIN_NAME=soa_std_domain export DOMAIN_HOME=$MW_HOME/user_projects/domains/$DOMAIN_NAME Starting the Node Manager I start node manager with a nohup to stop it exiting when the script terminates and I redirect the standard output and standard error to a file in a logs directory. cd $DOMAIN_HOME echo "#########################" echo "# Starting Node Manager #" echo "#########################" nohup $WL_HOME/server/bin/startNodeManager.sh >logs/NodeManager.out 2>&1 & Starting the Admin Server I had problems starting the Admin Server from Node Manager so I decided to start it using the command line script.  I again use nohup and redirect output. echo "#########################" echo "# Starting Admin Server #" echo "#########################" nohup ./startWebLogic.sh >logs/AdminServer.out 2>&1 & Starting the Managed Servers I then used WLST (WebLogic Scripting Tool) to start the managed servers.  First I waited for the Admin Server to come up by putting a connect command in a loop.  I could have put the WLST commands into a separate script file but I wanted to reduce the number of files I was using and so used redirected input (here syntax). $ORACLE_HOME/common/bin/wlst.sh <<-EOF import time sleep=time.sleep print "#####################################" print "# Waiting for Admin Server to Start #" print "#####################################" while True:   try:     connect(adminServerName="AdminServer")     break   except:     sleep(10) I then start the SOA server and tell WLST to wait until it is started before returning.  If starting a cluster then the start command would be modified accordingly to start the SOA cluster. print "#######################" print "# Starting SOA Server #" print "#######################" start(name="soa_server1", block="true") I then start the BAM server in the same way as the SOA server. print "#######################" print "# Starting BAM Server #" print "#######################" start(name="bam_server1", block="true") EOF Finally I let people know the servers are up and wait for input in case I am running in a separate window, in which case the result would be lost without the read command. echo "#####################" echo "# SOA Suite Started #" echo "#####################" read -p "Hit <enter> to continue" Stopping the SOA Suite My script for shutting down the SOA Suite (available here)  is basically the reverse of my startup script.  After setting the environment I connect to the Admin Server using WLST and shut down the managed servers and the admin server.  Again the script would need modifying for a cluster. Stopping the Servers If I cannot connect to the Admin Server I try to connect to the node manager, in case the Admin Server is down but the managed servers are up. #!/bin/sh echo "###########################" echo "# Setting SOA Environment #" echo "###########################" export MW_HOME=~oracle/Middleware11gPS1 export WL_HOME=$MW_HOME/wlserver_10.3 export ORACLE_HOME=$MW_HOME/Oracle_SOA export DOMAIN_NAME=soa_std_domain export DOMAIN_HOME=$MW_HOME/user_projects/domains/$DOMAIN_NAME cd $DOMAIN_HOME $MW_HOME/Oracle_SOA/common/bin/wlst.sh <<-EOF try:   print("#############################")   print("# Connecting to AdminServer #")   print("#############################")   connect(username='weblogic',password='welcome1',url='t3://localhost:7001') except:   print "#########################################"   print "#   Unable to connect to Admin Server   #"   print "# Attempting to connect to Node Manager #"   print "#########################################"   nmConnect(domainName=os.getenv("DOMAIN_NAME")) print "#######################" print "# Stopping BAM Server #" print "#######################" shutdown('bam_server1') print "#######################" print "# Stopping SOA Server #" print "#######################" shutdown('soa_server1') print "#########################" print "# Stopping Admin Server #" print "#########################" shutdown('AdminServer') disconnect() nmDisconnect() EOF Stopping the Node Manager I stopped the node manager by searching for the java node manager process using the ps command and then killing that process. echo "#########################" echo "# Stopping Node Manager #" echo "#########################" kill -9 `ps -ef | grep java | grep NodeManager |  awk '{print $2;}'` echo "#####################" echo "# SOA Suite Stopped #" echo "#####################" read -p "Hit <enter> to continue" Stopping the Database Again my script for shutting down the database is the reverse of my start script.  It is available here.  The only change needed might be to the database name. #!/bin/sh echo "##############################" echo "# Setting Oracle Environment #" echo "##############################" . oraenv <<-EOF orcl EOF echo "######################" echo "# Stopping dbConsole #" echo "######################" emctl stop dbconsole echo "#####################" echo "# Stopping Listener #" echo "#####################" lsnrctl stop echo "#####################" echo "# Stopping Database #" echo "#####################" sqlplus / as sysdba <<-EOF shutdown immediate exit EOF read -p "Hit <enter> to continue" Cleaning Up Cleaning SOA Suite I often run tests and want to clean up all the log files.  The following script (available here) does this for the WebLogic servers in a given domain on a machine.  After setting the domain I just remove all files under the servers logs directories.  It also cleans up the log files I created with my startup scripts.  These scripts could be enhanced to copy off the log files if you needed them but in my test environments I don’t need them and would prefer to reclaim the disk space. #!/bin/sh echo "###########################" echo "# Setting SOA Environment #" echo "###########################" export MW_HOME=~oracle/Middleware11gPS1 export WL_HOME=$MW_HOME/wlserver_10.3 export ORACLE_HOME=$MW_HOME/Oracle_SOA export DOMAIN_NAME=soa_std_domain export DOMAIN_HOME=$MW_HOME/user_projects/domains/$DOMAIN_NAME echo "##########################" echo "# Cleaning SOA Log Files #" echo "##########################" cd $DOMAIN_HOME rm -Rf logs/* servers/*/logs/* read -p "Hit <enter> to continue" Cleaning Database I also created a script to clean up the dump files of an Oracle database instance and also the EM log files (available here).  This relies on the machine name being correct as the EM log files are stored in a directory that is based on the hostname and the Oracle SID. #!/bin/sh echo "##############################" echo "# Setting Oracle Environment #" echo "##############################" . oraenv <<-EOF orcl EOF echo "#############################" echo "# Cleaning Oracle Log Files #" echo "#############################" rm -Rf $ORACLE_BASE/admin/$ORACLE_SID/*dump/* rm -Rf $ORACLE_HOME/`hostname`_$ORACLE_SID/sysman/log/* read -p "Hit <enter> to continue" Summary Hope you find the above scripts useful.  They certainly stop me hanging around waiting for things to happen on my test machine and make it easy to run a test, change parameters, bounce the SOA Suite and clean the logs between runs so I can see exactly what is happening. Now I need to get that mower started…

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  • How to Use the Avira Rescue CD to Clean Your Infected PC

    - by The Geek
    When you’ve got a PC completely infected with viruses, sometimes it’s best to reboot into a rescue disc and run a full virus scan from there. Here’s how to use the Avira Rescue CD to clean an infected PC. We’ve previously covered how to clean an infected PC using the BitDefender or Kaspersky rescue disks, and loads of readers have written in saying thanks, and reporting that they were able to clean their PC easily. Be sure and check out our previous articles on the subject: How to Use the BitDefender Rescue CD to Clean Your Infected PC How to Use the Kaspersky Rescue Disk to Clean Your Infected PC Otherwise, keep reading for how it all works with Avira, a well-respected anti-virus solution Latest Features How-To Geek ETC The Complete List of iPad Tips, Tricks, and Tutorials The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor Deathwing the Destroyer – WoW Cataclysm Dragon Wallpaper Drag2Up Lets You Drag and Drop Files to the Web With Ease The Spam Police Parts 1 and 2 – Goodbye Spammers [Videos] Snow Angels Theme for Windows 7 Exploring the Jungle Ruins Wallpaper Protect Your Privacy When Browsing with Chrome and Iron Browser

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  • Fraud Detection with the SQL Server Suite Part 1

    - by Dejan Sarka
    While working on different fraud detection projects, I developed my own approach to the solution for this problem. In my PASS Summit 2013 session I am introducing this approach. I also wrote a whitepaper on the same topic, which was generously reviewed by my friend Matija Lah. In order to spread this knowledge faster, I am starting a series of blog posts which will at the end make the whole whitepaper. Abstract With the massive usage of credit cards and web applications for banking and payment processing, the number of fraudulent transactions is growing rapidly and on a global scale. Several fraud detection algorithms are available within a variety of different products. In this paper, we focus on using the Microsoft SQL Server suite for this purpose. In addition, we will explain our original approach to solving the problem by introducing a continuous learning procedure. Our preferred type of service is mentoring; it allows us to perform the work and consulting together with transferring the knowledge onto the customer, thus making it possible for a customer to continue to learn independently. This paper is based on practical experience with different projects covering online banking and credit card usage. Introduction A fraud is a criminal or deceptive activity with the intention of achieving financial or some other gain. Fraud can appear in multiple business areas. You can find a detailed overview of the business domains where fraud can take place in Sahin Y., & Duman E. (2011), Detecting Credit Card Fraud by Decision Trees and Support Vector Machines, Proceedings of the International MultiConference of Engineers and Computer Scientists 2011 Vol 1. Hong Kong: IMECS. Dealing with frauds includes fraud prevention and fraud detection. Fraud prevention is a proactive mechanism, which tries to disable frauds by using previous knowledge. Fraud detection is a reactive mechanism with the goal of detecting suspicious behavior when a fraudster surpasses the fraud prevention mechanism. A fraud detection mechanism checks every transaction and assigns a weight in terms of probability between 0 and 1 that represents a score for evaluating whether a transaction is fraudulent or not. A fraud detection mechanism cannot detect frauds with a probability of 100%; therefore, manual transaction checking must also be available. With fraud detection, this manual part can focus on the most suspicious transactions. This way, an unchanged number of supervisors can detect significantly more frauds than could be achieved with traditional methods of selecting which transactions to check, for example with random sampling. There are two principal data mining techniques available both in general data mining as well as in specific fraud detection techniques: supervised or directed and unsupervised or undirected. Supervised techniques or data mining models use previous knowledge. Typically, existing transactions are marked with a flag denoting whether a particular transaction is fraudulent or not. Customers at some point in time do report frauds, and the transactional system should be capable of accepting such a flag. Supervised data mining algorithms try to explain the value of this flag by using different input variables. When the patterns and rules that lead to frauds are learned through the model training process, they can be used for prediction of the fraud flag on new incoming transactions. Unsupervised techniques analyze data without prior knowledge, without the fraud flag; they try to find transactions which do not resemble other transactions, i.e. outliers. In both cases, there should be more frauds in the data set selected for checking by using the data mining knowledge compared to selecting the data set with simpler methods; this is known as the lift of a model. Typically, we compare the lift with random sampling. The supervised methods typically give a much better lift than the unsupervised ones. However, we must use the unsupervised ones when we do not have any previous knowledge. Furthermore, unsupervised methods are useful for controlling whether the supervised models are still efficient. Accuracy of the predictions drops over time. Patterns of credit card usage, for example, change over time. In addition, fraudsters continuously learn as well. Therefore, it is important to check the efficiency of the predictive models with the undirected ones. When the difference between the lift of the supervised models and the lift of the unsupervised models drops, it is time to refine the supervised models. However, the unsupervised models can become obsolete as well. It is also important to measure the overall efficiency of both, supervised and unsupervised models, over time. We can compare the number of predicted frauds with the total number of frauds that include predicted and reported occurrences. For measuring behavior across time, specific analytical databases called data warehouses (DW) and on-line analytical processing (OLAP) systems can be employed. By controlling the supervised models with unsupervised ones and by using an OLAP system or DW reports to control both, a continuous learning infrastructure can be established. There are many difficulties in developing a fraud detection system. As has already been mentioned, fraudsters continuously learn, and the patterns change. The exchange of experiences and ideas can be very limited due to privacy concerns. In addition, both data sets and results might be censored, as the companies generally do not want to publically expose actual fraudulent behaviors. Therefore it can be quite difficult if not impossible to cross-evaluate the models using data from different companies and different business areas. This fact stresses the importance of continuous learning even more. Finally, the number of frauds in the total number of transactions is small, typically much less than 1% of transactions is fraudulent. Some predictive data mining algorithms do not give good results when the target state is represented with a very low frequency. Data preparation techniques like oversampling and undersampling can help overcome the shortcomings of many algorithms. SQL Server suite includes all of the software required to create, deploy any maintain a fraud detection infrastructure. The Database Engine is the relational database management system (RDBMS), which supports all activity needed for data preparation and for data warehouses. SQL Server Analysis Services (SSAS) supports OLAP and data mining (in version 2012, you need to install SSAS in multidimensional and data mining mode; this was the only mode in previous versions of SSAS, while SSAS 2012 also supports the tabular mode, which does not include data mining). Additional products from the suite can be useful as well. SQL Server Integration Services (SSIS) is a tool for developing extract transform–load (ETL) applications. SSIS is typically used for loading a DW, and in addition, it can use SSAS data mining models for building intelligent data flows. SQL Server Reporting Services (SSRS) is useful for presenting the results in a variety of reports. Data Quality Services (DQS) mitigate the occasional data cleansing process by maintaining a knowledge base. Master Data Services is an application that helps companies maintaining a central, authoritative source of their master data, i.e. the most important data to any organization. For an overview of the SQL Server business intelligence (BI) part of the suite that includes Database Engine, SSAS and SSRS, please refer to Veerman E., Lachev T., & Sarka D. (2009). MCTS Self-Paced Training Kit (Exam 70-448): Microsoft® SQL Server® 2008 Business Intelligence Development and Maintenance. MS Press. For an overview of the enterprise information management (EIM) part that includes SSIS, DQS and MDS, please refer to Sarka D., Lah M., & Jerkic G. (2012). Training Kit (Exam 70-463): Implementing a Data Warehouse with Microsoft® SQL Server® 2012. O'Reilly. For details about SSAS data mining, please refer to MacLennan J., Tang Z., & Crivat B. (2009). Data Mining with Microsoft SQL Server 2008. Wiley. SQL Server Data Mining Add-ins for Office, a free download for Office versions 2007, 2010 and 2013, bring the power of data mining to Excel, enabling advanced analytics in Excel. Together with PowerPivot for Excel, which is also freely downloadable and can be used in Excel 2010, is already included in Excel 2013. It brings OLAP functionalities directly into Excel, making it possible for an advanced analyst to build a complete learning infrastructure using a familiar tool. This way, many more people, including employees in subsidiaries, can contribute to the learning process by examining local transactions and quickly identifying new patterns.

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