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  • ?My Oracle Support???????????????

    - by user763198
    Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:105%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:major-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:major-latin; mso-fareast-language:EN-US; mso-bidi-language:EN-US;} l ????????? ??????Help ??????? Table of Contents? ????Certification? ??,????????: My Oracle Support Help - Certifications (Doc ID 870956.5) l ????????? ?????????????????????????,???My Oracle Support Help - Certifications (Doc ID 870956.5)????????????????????,??? Global Customer Support ????? l ??????????? ????????????: http://www.oracle.com/support/contact.html l ???????????? ????????????: https://shop.oracle.com/pls/ostore/f?p=dstore:home:0:::::&tz=8:00 ????????????????,???? “Contact Us” ??? l ???????,??? Export ??? ???????:    1. ???????,????,????Copy Selected Row,??Actions?????Copy Selected Rows? 2. ??????spreadsheet,??????? email ???? ?????????????table ??,????table ??,????Printable View????????????????,?????????????? ????tables????Export??, ??????export???????CSV???? ??:???Printable View ?Export?????????,??????????????? l ?????????? ?Oracle Education ??????????: http://education.oracle.com ????????????? ???????????,???Oracle Education ??(????????????)? l ????? License codes/Keys? http://www.oracle.com/us/support/licensecodes/index.html ?????????License Codes ?????????????(?????),????????????????????Oracle license code ?????????,????Customer Support Identifier (CSI)? l ???Software Delivery Cloud ????????? ???Software Delivery Cloud ???????? (Doc ID 1070969.1) ??? http://edelivery.oracle.com/ ,Oracle Software Delivery Cloud. ??“Sign In/Register” button. ??Terms & Restrictions ????Continue ????????,????Go ????????Continue ????????? l ??????Oracle.com ???? 1, ? www.oracle.com 2, ???????“Help” 3, ?????,???“Oracle.com login FAQ” 4, ???????????? 5, Oracle.com ???????????? l ????CRM Ondemand ????? ?CRMOD ??,????????: (i) CRMOD ??????: http://www.oracle.com/us/products/applications/crmondemand/support/customer-care-support-337680.html (ii) CRMOD ?????????,?????????????????: https://ebusiness.siebel.com/odcustomercare/contact/contact_cc.asp l ???? Oracle Software Delivery Cloud ??? ????Oracle Software Delivery Cloud – ??Oracle ??????,???/????????email ???????? ???????: 1. ? www.oracle.com ?????Single Sign-On (SSO) ?? 2. ?????"Account" 3. ????,?? "Please verify account(?????)" ,????????????email ID 4. ????????,???????? l ???My Oracle Support??????Oracle Database Patchset ? 1. ?????? 2. ??Product ?Product Family: Oracle database. 3. ????:? Oracle 10.2.0.4. 4. ????:?Microsoft x64 (64-bit). 5. ??????: Patchset/Minipack. 6. ?? Go. l ?????????????FTP ??? ???? CD/DVD ? FTP ??: ???My Oracle Support ( https://support.oracle.com ) ???????Contact Us?? ???????????? CD/DVD ? FTP ???????????? ????????,????????,?????????????,????????????

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  • VISIT ORACLE LINUX PAVILION @ORACLE OPENWORLD

    - by Zeynep Koch
    Back by popular demand, Oracle will again host the Oracle Linux Pavilionat Oracle OpenWorld from October 1-3. The pavilion will be located in the Exhibition Hall at Moscone South, Booth 1033, next to the Oracle DEMOgrounds and Oracle Linux demopods. At the pavilion a select group of ISVs, IHVs, and SIs will showcase their products that have been Oracle Linux- and/or Oracle VM-certified. These certified products enable customer applications to run faster, thereby saving money.Partners exhibiting their solutions in the Oracle Linux Pavilion include: BeyondTrust: context-aware security intelligence for dynamic IT infrastructures such as cloud, mobile, and virtual technologies Centrify: control, secure, and audit access to cross-platform systems, mobile devices, and applications Data Intensity: cloud services and application management Fujitsu: technology platforms, private cloud, services, ubiquitous and device solutions HP: converged cloud, converged infrastructure, application transformation, and information optimization LSI: intelligent solid-state storage solutions for breakthrough database acceleration Mellanox: InfiniBand and Ethernet end-to-end server and storage interconnect solutions and services for data centers Micro Focus: mainframe solutions, application modernization and development tools, software quality tools NetApp: storage and data management QLogic: high performance networking Teleran: BI and data warehouse management solutions for Oracle Exadata Database Machine and Oracle Database Be sure to pick up your free Oracle Linux and Oracle VM DVD Kit if you visit one of these partners. And speaking of free, be sure to stop by for some cool treats, courtesy of sponsor QLogic: Smoothie Bar on Monday, October 1 from 2:30 p.m. - 5:30p.m. Ice Cream Social on Wednesday, October 3 from 1:00 p.m. - 2:00 p.m. We look forward to seeing you at the pavilion.

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  • Certify October Updates

    - by Sadia2
    Normal 0 false false false EN-US X-NONE X-NONE We have added some release and platform certifications to MOS Certify. Applications: Oracle Demantra 12.2.2 Collaboration Technologies: Oracle On Track Communication 1.0.0.0.0 Database : Oracle Database 11.2.0.4.0, Oracle Database Client 11.2.0.4.0, 11.2.0.3.0, Oracle Clusterware 12.1.0.1.0, 11.2.0.4.0, Oracle Real Application Clusters 12.1.0.1.0, 11.2.0.4.0, Oracle TimesTen In-Memory Database 11.2.2.5.0, Oracle Audit Vault and Database Firewall 12.1.1.0.0, Oracle Database Client 10.2.0.5, Oracle Secure Enterprise Search 11.2.2.2.0 E-Business Suite: Oracle E-Business Suite 12.2.2, 12.1.3, 12.1.2, 12.1.1, 12.0.4, 11.5.10.2, 11.5.9.2 Edge Applications: Oracle Transportation Management 6.3.2 Enterprise Manager: Enterprise Manager Base Platform – OMS 12.1.0.3.0 FSGBU Insurance Group: Oracle Health Insurance Back Office 10.13.2.0.0 Fusion Middleware: Oracle Application Development Framework 11.1.1.6.0, Oracle Business Intelligence Enterprise Edition 11.1.1.7.0, Oracle BI Answers 11.1.1.7.0, Oracle BI Composer 11.1.1.7.0, Oracle BI Presentation Services 11.1.1.7.0, Oracle BI Delivers 11.1.1.7.0, Oracle BI Interactive Dashboards 11.1.1.7.0, Oracle BI Scorecard and Strategy Management 11.1.1.7.0, Oracle BI Catalog Manager 11.1.1.7.0, Oracle BI Search 11.1.1.7.0, Oracle BIP Enterprise 11.1.1.7.0, Oracle BIP Scheduler 11.1.1.7.0, Oracle Real-Time Decision Center 11.1.1.7.0, Oracle Segmentation Server 11.1.1.7.0, Oracle JRE 1.7.0_45, 1.7.0_40, 1.7.0_25, 1.7.0_21, 1.7.0_17, 1.7.0_15, 1.7.0_13, 1.7.0_11, 1.7.0_10, 1.6.0_65, 1.6.0_26, Oracle JDK 1.7.0_45, 1.7.0_25, 1.7.0_17, 1.7.0_15, 1.7.0_13, 1.7.0_11, 1.6.0_65, 1.6.0_41, 1.6.0_26, Oracle Discoverer 11.1.1.7.0, 11.1.1.6.0, Discoverer Administrator 11.1.1.7.0, 11.1.1.6.0, Discoverer Desktop 11.1.1.7.0, 11.1.1.6.0, Oracle GoldenGate 12.1.2.0.0, Oracle GoldenGate Director 12.1.2.0.0, Java 1.7.0_10, Oracle Fusion Middleware 12.1.2.0.0, Oracle Data Integrator Agent 12.1.2.0.0, Oracle Data Integrator Studio 12.1.2.0.0, Oracle Data Integrator Console 12.1.2.0.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Enterprise Server 9.1.3.0, JD Edwards EnterpriseOne One View Reporting 9.1.3.0, JD Edwards EnterpriseOne Mobile Applications 9.0.2.0, 9.0.0.0, 9.1.2.0, JD Edwards EnterpriseOne for iPad 1.0.0.0 Linux & Server Virtualization (x86): Oracle VM Server for x86 3.2.6.0.0, 3.2.4.0.0, 3.2.3.0.0, 3.2.2.0.0, 3.2.1.0.0 MySQL: MySQL Database Server 5.6, 5.5, MySQL Cluster 7.3, 7.2, 7.1 Oracle Fusion Applications : Oracle Fusion Applications 11.1.7.0.0, 11.1.6.0.0, 11.1.5.0.0, 11.1.4.0.0 PeopleSoft: PeopleSoft PeopleTools 8.53, 8.52, 8.51, 8.5 Primavera GBU: Primavera Project Portfolio Mgmt 6.2.1, Primavera P6 Enterprise Project Portfolio Management 8.3.0.0.0 Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.4.0, 8.1.1.11.0 Siebel Web Server Extension 8.1.1.10.0 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Oracle Database 12c and Oracle Solaris 11 DTrace

    - by Larry Wake
    As you may have heard, Oracle Database 12c is now available for Oracle Solaris and Oracle Linux. Among other things, that means we now have the opportunity to share some of the cool things the Oracle Database and Oracle Solaris engineering teams have been doing together. And here's a good one: In this screencast, Jon Haslam describes how on Oracle Solaris 11, DTrace is now integrated into Oracle Database V$ views to provide a top-to-bottom picture of a database transaction I/O -- from storage devices, through the Oracle Solaris kernel, up to Oracle Database 12c itself: With this end-to-end view, you can easily identify I/O outliers -- transactions that are taking an unusually long time to complete -- and use this comprehensive data to identify and mitigate storage system problems that were previously extremely hard to debug. This is a great example of the power of DTrace, which is just about to celebrate its 10th anniversary in the wild. The screencast has some nice examples of DTrace's power on its own, as well as diving into the DTrace/Oracle Database 12c synergy. There's more, of course.  Over on the OTN Garage blog, Rick Ramsey has put together a nice compendium of ways the OS makes the database scream, and Ginny Henningsen's written an article on the same topic.  And, we've also got an OTN page that digs further into Oracle Database / Oracle Solaris synergies.

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  • Oracle OpenWorld Series: Amit Zavery’s General Session

    - by Michelle Kimihira
    Join Amit Zavery, Vice President of Fusion Middleware Product Management in this strategy and roadmap session for Fusion Middleware, Innovation Platform for Oracle Apps, including Oracle Fusion Applications (GEN9504) on Monday, October 1st at 10:45 AM – 11:45 AM in Moscone West, 3002/3003. Learn the value of Oracle Fusion Applications’ architecture and the role of Oracle Application Development Framework, Oracle SOA Suite, Oracle Business Intelligence, Oracle WebCenter, and Oracle Identity Management. Hear how customers like Boeing and Electronic Art have implemented Oracle Fusion Middleware to improve productivity and lower IT costs today with Oracle Applications and lay a foundation for business innovation. Boeing, world’s largest aerospace company will talk about their need to automate, streamline, and standardize a common process for Order Capture through Orchestration and Financial/ Contract Closeout activities, while dramatically reducing costs. Electronic Art, leading global interactive entertainment software company will talk about their challenge with overwhelming amount of data arriving in different formats and their need to rationalize their architecture to handle this transformation. Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Oracle OpenWorld Blog ·         Focus On Docs: Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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  • Oracle OpenWorld Series: Fusion Middleware Lineup

    - by Michelle Kimihira
    With Oracle OpenWorld just days away, I just wanted to highlight once again these three must-attend session: Monday, 10/1 10:45 AM – 11:45 AM GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Fusion Applications Amit Zavery, Vice President, Fusion Middleware Product Management Strategy and roadmap session for Fusion Middleware for Enterprise Applications with customers, Boeing, Electronic Arts and Underwriters Laboratories Moscone West, 3002/3004 Tuesday, 10/2 10:15 AM – 11:15 AM GEN9394 - General Session: Oracle Fusion Middleware Strategies Driving Business Innovation Hasan Rizvi, Executive Vice President of Product Development Strategy and roadmap session for Fusion Middleware with customers, Nintendo, Los Angeles Dept. of Water & Power and Nike Moscone North, Hall D Tuesday, 10/2 11:45 AM – 12:45AM CON9162 – Oracle Fusion Middleware: Meet This Year’s Most Impressive Customer Projects Hear from the winners of the 2012 Oracle Fusion Middleware Innovation Awards and see which customers are taking home a trophy for the 2012 Oracle Fusion Middleware Innovation Award.  Read more about the Innovation Awards here. Moscone West, 3001 Be sure to check out the individual Focus On documents to serve as your roadmap to must-attend sessions and demos. All other Focus On documents can be found here. Best of Oracle Fusion Middleware Mobile Computing Fusion Middleware for Enterprise Applications Oracle ADF and Fusion Development Business Process Management Oracle Coherence Cloud Application Foundation Oracle WebLogic Server Data Integration SOA and BPM Exalogic Elastic Cloud SOA for Developers Identity Management Social Master Data Management WebCenter   We look forward to seeing you at Oracle OpenWorld and in our Fusion Middleware sessions! Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Amit Zavery’s General Session, Hasan Rizvi’s General Session, All Things Mobile, Oracle OpenWorld Blog ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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  • Oracle VM VirtualBox 4.0 Now Available

    - by Paulo Folgado
    Delivering on Oracle's commitment to open source, Oracle VM VirtualBox 4.0 is now available, further enhancing the popular, open source, cross-platform virtualization software.   "Oracle VM VirtualBox 4.0 is the third major product release in just over a year, and adds to the many new product releases across the Oracle Virtualization product line, illustrating the investment and importance that Oracle places on providing a comprehensive desktop to datacenter virtualization solution," says Wim Coekaerts, senior vice president, Linux and Virtualization Engineering, Oracle. "With an improved user interface and added virtual hardware support, customers will find Oracle VM VirtualBox 4.0 provides a richer user experience." Part of Oracle's comprehensive portfolio of virtualization solutions, Oracle VM VirtualBox enables desktop or laptop computers to run multiple guest operating systems simultaneously, allowing users to get the most flexibility and utilization out of their PCs, and supports a variety of host operating systems, including Windows, Mac OS X, most popular flavors of Linux (including Oracle Linux), and Oracle Solaris. Oracle VM VirtualBox 4.0 delivers increased capacity and throughput to handle greater workloads, enhanced virtual appliance capabilities, and significant usability improvements. Support for the latest in virtual hardware, including chipsets supporting PCI Express, further extends the value delivered to customers, partners, and developers. Highlights of Oracle VM VirtualBox 4.0 include New Open Architecture - Oracle and community developers can now create extensions that customize Oracle VM VirtualBox and add features not previously available.Enhanced Usability - A new scalable display mode enables users to view more virtual displays on their existing monitors. Improvements to VM management, including visual VM previews, an optional attributes display, and easy launch shortcut creation enables administrators and power users to customize the interface to make it as simple or as comprehensive as required.Increased Capacity and Throughput - A new asynchronous I/O model for networked (iSCSI) and local storage delivers significant storage related performance improvements, while new optimizations allow larger datacenter-class workloads, such as Oracle's middeware, to be run on 32-bit Windows hosts for testing and demo purposes. Powerful Virtual Appliance Sharing Capabilities - Enhanced support for standards-compliant OVF appliances and added support for OVA format descriptors. All information about a VM may be stored in a single folder to facilitate easier direct sharing among VMs. Support for Latest Virtual Hardware - A new, modern virtual chipset supporting PCI Express and other hardware enhancements including high-definition audio devices helps ensure support for the most demanding virtual workloads.

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  • Oracle OpenWorld Countdown Begins

    - by Michelle Kimihira
    Oracle OpenWorld is a little over 3 weeks away and it is bigger than ever!  We are very excited to meet with you and share our exciting innovations around Oracle Fusion Middleware. To help you navigate, there will be a series of blogs to help you make the most out of the event. Thomas Kurian, Executive Vice President, Product Development will be delivering his keynote, “The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy” on Tuesday, October 2 at 8:00 AM – 9:45 AM in Moscone North, Hall D. Be sure to attend this session and gain insight on how Oracle’s complete suite of cloud applications are transforming how customers manage their businesses. Here are the top 5 Oracle Fusion Middleware General Sessions you don’t want to miss: Monday, 10/1 10:45 AM – 11:45 AM GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Fusion Applications Amit Zavery, Vice President, Fusion Middleware Product Management Moscone West, 3002/3004 Monday, 10/1 1:45PM – 2:45 PM GEN11554 – General Session: Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies Moscone West, 3002/3004 Monday, 10/1 4:45 PM – 5:45 PM GEN11422 – General Session: Building and Managing a Private Oracle Java and Middleware Cloud Moscone West, 3014 Tuesday, 10/2 10:15 AM – 11:15 AM GEN9394 - General Session: Oracle Fusion Middleware Strategies Driving Business Innovation Hassan Rizvi, Executive Vice President of Product Development Moscone North, Hall D Tuesday, 10/2 11:45 AM – 12:45AM CON9162 – Oracle Fusion Middleware: Meet This Year’s Most Impressive Customer Projects Moscone West, 3001 Here is what else you can expect to see on the Oracle Fusion Middleware Blog leading up to Oracle OpenWorld 2012. §  Week of 10-14 September: Best of Oracle Fusion Middleware and Oracle Fusion Middleware for Enterprise Applications §  Week of 17-21 September: What to expect in Hassan Rizvi’s (Executive Vice President of Product Development) and Amit Zavery’s (Vice President of Product Management) sessions §  Week of 24-28 September: All Things Mobile and Fusion Middleware Lineup

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  • Oracle E-Business Suite Release 12.1 Certified on Solaris 11

    - by John Abraham
    Oracle Solaris 11 was announced last week, and I'm pleased to also announce that Oracle E-Business Suite Release 12.1 is now certified on Oracle Solaris on SPARC (64-bit). This new operating system release represents a culmination of years of hard work by our Solaris engineering group.  It has a number of new and advanced features including simplified deployment and lifecycle management tools, built-in certified virtualization technologies, support on the latest generation SPARC chips, and more. New installations of the E-Business Suite R12 on this platform will require version 12.1.1 or higher and the latest Rapid Install startCD version 12.1.1.13.  For existing 12.1 installations, we have also certified an "in place" OS upgrade or the use of cloning to a target Solaris 11 system. There are also specific requirements to upgrade technology components such as the Oracle Database and Fusion Middleware.  These requirements are noted in the links below. References Oracle E-Business Suite Installation and Upgrade Notes Release 12 (12.1.1) for Oracle Solaris on SPARC (64-bit) (My Oracle Support Document 761568.1) Oracle Database Installation Guide 11g Release 2 (11.2) for Oracle Solaris Interoperability Notes Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) (My Oracle Support Document 1058763.1) Cloning Oracle Applications Release 12 with Rapid Clone (My Oracle Support Document 406982.1) Related Articles New Rapid Install StartCD (12.1.1.13) for Oracle E-Business Suite Release 12.1 Now Available Oracle E-Business Suite Release 12.1.3 Now Available

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  • Oracle Partner Days and Oracle Days are coming to a city in EMEA near you!

    - by Javier Puerta
    Oracle Partner Days A new round of Oracle Partner Days is coming to a large number of European cities. These events are exclusive for Oracle partners and will deliver to you real Business return on your OPN membership.You will hear the business opportunities coming from the adoption of the entire Oracle stack, the latest products value propositions and related sales strategy and be able to connect directly with Oracle executives and find new business opportunities with other partners in your region.The EMEA Oracle Partner Days are Local/Regional live events targeting the key contacts in sales and consultancy delivering Oracle strategy, engaging around the several perspectives of the Oracle portfolio, executive keynotes and deep dive Business content-related breakout sessions. The first city will be Frankfurt, on Oct. 29. Check the full list to find an Oracle Partner Day in a city near you. Oracle Days Oracle Days will be hosted after Oracle OpenWorld across EMEA, along October and November. By attending an Oracle Day, customers and partners can: Learn about how to leverage the power of the Oracle stack, by hearing customer case studies about successful business transformation, and by following cross-stack solution tracks within the agenda Discuss key issues for business and IT executives in cloud, big data, social, and mobile solutions, and network with peers who are facing the same challenges Meet Oracle experts and watch live demos of new products Get the latest news from Oracle OpenWorld. See full calendar and cities here

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  • Oracle WebCenter: Common User Experience Architecture

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  In previous weeks we've provided an overview of Oracle WebCenter and discussed some of the other key goals and this week, we'll focus on how the new release of Oracle WebCenter delivers a Common User Experience Architecture.When Oracle talks about a Common User Experience Architecture, it really focuses on a core set of areas.  First, the way that information is accessed needs to be consistent and extensible so that as requirements change, the applications don't need to be rewritten for every change. Second, this information access layer needs to be securely accessible to any application, site, or any other channel that needs to leverage this information.  Third, there needs to be a consistent presentation layout, Oracle calls it a UI shell, so that all resources can fit together in a useable, productive way.  Fourth, there needs to be a common set of design patterns for how different menus, features, and services fit into this UI Shell for broad and productive usability.  Fifth, there needs to be a set of design patterns for the individual services that plug into this UI shell so that end users can move from one module of the application to another without new learning.  Finally, all of these layers need to be customizable in an easy way that insulates IT from patching and upgrading problems and allows the business owners the agility to quickly change with the market conditions.As Oracle has already announced, we will release our next generation of enterprise applications called Oracle Fusion Applications.  We have thousands of developers building these applications that all had different programming tool experience and UI design experience.  We've educated over 6,000 developers building Oracle Fusion Applications to leverage these Common User Experience Architecture patterns to speed their learning curve of the new Java standards as well as SOA principles to deliver a revolutionary new set of applications.  You could imagine the big challenge with getting all these developers with different backgrounds and different UI design skills to deliver a completely integrated application user experience.  This is why Oracle invested heavily in designing this Common User Experience Architecture, based on Oracle WebCenter and the Oracle Application Development Framework (ADF).  It pulls together the best practices and design patterns that Oracle development required in order to bring Fusion Applications to market and Oracle WebCenter is the user experience layer that all of this is surfaced through.  In this way, customers can quickly brand a deployment for new partnerships without having to redevelop a new site.  Or they can quickly add new options to the UI Shell to enable their line of business managers to quickly adapt to a new competitive product.  And with the core integration of the activities to produce a Business Activity Stream, customers are able to stay on top of all their key business actions when they happen as they happen and more importantly, the system can recommend actions or resources to help act on these activities.And we've authored this whole set of design patterns for Oracle development to take advantage of in delivering Fusion Applications.  We're also applying these design patterns to our existing eBusiness Suite, Peoplesoft, Siebel, and JD Edwards applications so that they can tie in the exact same way that Fusion Applications has been brought together.  This will provide customers with a complete Common User Experience Architecture for their entire ecosystem of applications within their enterprise whether they are from Oracle, another vender, or custom built applications. And this is all provided in the new release of Oracle WebCenter.  These design patterns cover elements around delivering a complete, aggregated menu of all the capabilities that their role allows independent of which application they are trying to access.   It means that as they move from one application to another, they will have a consistent user experience.  And if they are using an Oracle application, any customizations that are made to the application are preserved and managed through upgrades and patches.Be sure to check back this week as we share more information and resources on Oracle's Common User Experience Architecture.

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  • Oracle Coherence, Split-Brain and Recovery Protocols In Detail

    - by Ricardo Ferreira
    This article provides a high level conceptual overview of Split-Brain scenarios in distributed systems. It will focus on a specific example of cluster communication failure and recovery in Oracle Coherence. This includes a discussion on the witness protocol (used to remove failed cluster members) and the panic protocol (used to resolve Split-Brain scenarios). Note that the removal of cluster members does not necessarily indicate a Split-Brain condition. Oracle Coherence does not (and cannot) detect a Split-Brain as it occurs, the condition is only detected when cluster members that previously lost contact with each other regain contact. Cluster Topology and Configuration In order to create an good didactic for the article, let's assume a cluster topology and configuration. In this example we have a six member cluster, consisting of one JVM on each physical machine. The member IDs are as follows: Member ID  IP Address  1  10.149.155.76  2  10.149.155.77  3  10.149.155.236  4  10.149.155.75  5  10.149.155.79  6  10.149.155.78 Members 1, 2, and 3 are connected to a switch, and members 4, 5, and 6 are connected to a second switch. There is a link between the two switches, which provides network connectivity between all of the machines. Member 1 is the first member to join this cluster, thus making it the senior member. Member 6 is the last member to join this cluster. Here is a log snippet from Member 6 showing the complete member set: 2010-02-26 15:27:57.390/3.062 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=main, member=6): Started DefaultCacheServer... SafeCluster: Name=cluster:0xDDEB Group{Address=224.3.5.3, Port=35465, TTL=4} MasterMemberSet ( ThisMember=Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) OldestMember=Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) ActualMemberSet=MemberSet(Size=6, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=5, Timestamp=2010-02-26 15:27:49.095, Address=10.149.155.79:8088, MachineId=1103, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:3229, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) RecycleMillis=120000 RecycleSet=MemberSet(Size=0, BitSetCount=0 ) ) At approximately 15:30, the connection between the two switches is severed: Thirty seconds later (the default packet timeout in development mode) the logs indicate communication failures across the cluster. In this example, the communication failure was caused by a network failure. In a production setting, this type of communication failure can have many root causes, including (but not limited to) network failures, excessive GC, high CPU utilization, swapping/virtual memory, and exceeding maximum network bandwidth. In addition, this type of failure is not necessarily indicative of a split brain. Any communication failure will be logged in this fashion. Member 2 logs a communication failure with Member 5: 2010-02-26 15:30:32.638/196.928 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=2): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=5, Timestamp=2010-02-26 15:27:49.095, Address=10.149.155.79:8088, MachineId=1103, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:3229, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) ) The Coherence clustering protocol (TCMP) is a reliable transport mechanism built on UDP. In order for the protocol to be reliable, it requires an acknowledgement (ACK) for each packet delivered. If a packet fails to be acknowledged within the configured timeout period, the Coherence cluster member will log a packet timeout (as seen in the log message above). When this occurs, the cluster member will consult with other members to determine who is at fault for the communication failure. If the witness members agree that the suspect member is at fault, the suspect is removed from the cluster. If the witnesses unanimously disagree, the accuser is removed. This process is known as the witness protocol. Since Member 2 cannot communicate with Member 5, it selects two witnesses (Members 1 and 4) to determine if the communication issue is with Member 5 or with itself (Member 2). However, Member 4 is on the switch that is no longer accessible by Members 1, 2 and 3; thus a packet timeout for member 4 is recorded as well: 2010-02-26 15:30:35.648/199.938 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=2): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) Member 1 has the ability to confirm the departure of member 4, however Member 6 cannot as it is also inaccessible. At the same time, Member 3 sends a request to remove Member 6, which is followed by a report from Member 3 indicating that Member 6 has departed the cluster: 2010-02-26 15:30:35.706/199.996 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=2): MemberLeft request for Member 6 received from Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) 2010-02-26 15:30:35.709/199.999 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=2): MemberLeft notification for Member 6 received from Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) The log for Member 3 determines how Member 6 departed the cluster: 2010-02-26 15:30:35.161/191.694 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=3): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) ) 2010-02-26 15:30:35.165/191.698 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=3): Member departure confirmed by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) ); removing Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) In this case, Member 3 happened to select two witnesses that it still had connectivity with (Members 1 and 2) thus resulting in a simple decision to remove Member 6. Given the departure of Member 6, Member 2 is left with a single witness to confirm the departure of Member 4: 2010-02-26 15:30:35.713/200.003 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=2): Member departure confirmed by MemberSet(Size=1, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) ); removing Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) In the meantime, Member 4 logs a missing heartbeat from the senior member. This message is also logged on Members 5 and 6. 2010-02-26 15:30:07.906/150.453 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=PacketListenerN, member=4): Scheduled senior member heartbeat is overdue; rejoining multicast group. Next, Member 4 logs a TcpRing failure with Member 2, thus resulting in the termination of Member 2: 2010-02-26 15:30:21.421/163.968 Oracle Coherence GE 3.5.3/465p2 <D4> (thread=Cluster, member=4): TcpRing: Number of socket exceptions exceeded maximum; last was "java.net.SocketTimeoutException: connect timed out"; removing the member: 2 For quick process termination detection, Oracle Coherence utilizes a feature called TcpRing which is a sparse collection of TCP/IP-based connections between different members in the cluster. Each member in the cluster is connected to at least one other member, which (if at all possible) is running on a different physical box. This connection is not used for any data transfer, only heartbeat communications are sent once a second per each link. If a certain number of exceptions are thrown while trying to re-establish a connection, the member throwing the exceptions is removed from the cluster. Member 5 logs a packet timeout with Member 3 and cites witnesses Members 4 and 6: 2010-02-26 15:30:29.791/165.037 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=5): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) 2010-02-26 15:30:29.798/165.044 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=5): Member departure confirmed by MemberSet(Size=2, BitSetCount=2 Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ); removing Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) Eventually we are left with two distinct clusters consisting of Members 1, 2, 3 and Members 4, 5, 6, respectively. In the latter cluster, Member 4 is promoted to senior member. The connection between the two switches is restored at 15:33. Upon the restoration of the connection, the cluster members immediately receive cluster heartbeats from the two senior members. In the case of Members 1, 2, and 3, the following is logged: 2010-02-26 15:33:14.970/369.066 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=1): The member formerly known as Member(Id=4, Timestamp=2010-02-26 15:30:35.341, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) has been forcefully evicted from the cluster, but continues to emit a cluster heartbeat; henceforth, the member will be shunned and its messages will be ignored. Likewise for Members 4, 5, and 6: 2010-02-26 15:33:14.343/336.890 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=4): The member formerly known as Member(Id=1, Timestamp=2010-02-26 15:30:31.64, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) has been forcefully evicted from the cluster, but continues to emit a cluster heartbeat; henceforth, the member will be shunned and its messages will be ignored. This message indicates that a senior heartbeat is being received from members that were previously removed from the cluster, in other words, something that should not be possible. For this reason, the recipients of these messages will initially ignore them. After several iterations of these messages, the existence of multiple clusters is acknowledged, thus triggering the panic protocol to reconcile this situation. When the presence of more than one cluster (i.e. Split-Brain) is detected by a Coherence member, the panic protocol is invoked in order to resolve the conflicting clusters and consolidate into a single cluster. The protocol consists of the removal of smaller clusters until there is one cluster remaining. In the case of equal size clusters, the one with the older Senior Member will survive. Member 1, being the oldest member, initiates the protocol: 2010-02-26 15:33:45.970/400.066 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=1): An existence of a cluster island with senior Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) containing 3 nodes have been detected. Since this Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) is the senior of an older cluster island, the panic protocol is being activated to stop the other island's senior and all junior nodes that belong to it. Member 3 receives the panic: 2010-02-26 15:33:45.803/382.336 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=3): Received panic from senior Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) caused by Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member 4, the senior member of the younger cluster, receives the kill message from Member 3: 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. In turn, Member 4 requests the departure of its junior members 5 and 6: 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. 2010-02-26 15:33:43.343/349.015 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=6): Received a Kill message from a valid Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer); stopping cluster service. Once Members 4, 5, and 6 restart, they rejoin the original cluster with senior member 1. The log below is from Member 4. Note that it receives a different member id when it rejoins the cluster. 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. 2010-02-26 15:33:46.921/369.468 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Service Cluster left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Invocation:InvocationService, member=4): Service InvocationService left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=OptimisticCache, member=4): Service OptimisticCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=ReplicatedCache, member=4): Service ReplicatedCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=DistributedCache, member=4): Service DistributedCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Invocation:Management, member=4): Service Management left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service Management with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service DistributedCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service ReplicatedCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service OptimisticCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service InvocationService with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member(Id=6, Timestamp=2010-02-26 15:33:47.046, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) left Cluster with senior member 4 2010-02-26 15:33:49.218/371.765 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=main, member=n/a): Restarting cluster 2010-02-26 15:33:49.421/371.968 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=n/a): Service Cluster joined the cluster with senior service member n/a 2010-02-26 15:33:49.625/372.172 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=n/a): This Member(Id=5, Timestamp=2010-02-26 15:33:50.499, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer, Edition=Grid Edition, Mode=Development, CpuCount=2, SocketCount=1) joined cluster "cluster:0xDDEB" with senior Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer, Edition=Grid Edition, Mode=Development, CpuCount=2, SocketCount=2) Cool isn't it?

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    - by mvaughan
    By Kathy Miedema & Misha Vaughan, Oracle Applications User Experience Oracle has made a huge investment into the user experience of its many different software product families, and recent releases showcase big changes and features that aim to promote end user engagement and efficiency by streamlining navigation and simplifying the user interface. But making Oracle’s enterprise software great-looking and usable doesn’t stop when Oracle products go out the door. The Applications User Experience (UX) team recognizes that our customers may need to customize software to fit their work processes. And that’s why we provide tools such as user experience design patterns to help you maintain the Oracle user experience as you tailor your application to fit your business needs. Often, however, customers may need some context around user experience. How has the Oracle user experience been designed and constructed? Why is a good user experience important for users? How does understanding what goes into the user experience benefit the people who purchase the software for users? There’s a short answer to these questions, and you can read about it on Usable Apps. But truly understanding Oracle’s investment and seeing how it applies across product families occasionally requires a deeper dive into the Oracle user experience, especially if you’re an influencer or decision-maker about Oracle products. To help frame these decisions, the Communications & Outreach team has developed several targeted workshops that explore what Oracle means when it talks about user experience, and provides a roadmap into where the Oracle user experience is going. These workshops require non-disclosure agreements, and have been delivered to Oracle sales folks, Oracle partners, Oracle ACE Directors and ACEs, and a few customers. Some of these audience members have been developers or have a technical background; just as many did not. Here’s a breakdown of the kind of training you can get around the Oracle user experience from the OAUX Communications & Outreach team.For Partners: George Papazzian, Principal, Naviscent with Joyce Ohgi, Oracle Oracle Fusion Applications HCM Pre-Sales Seminar:  In concert with Worldwide Alliances  and  Channels under Applications Partner Enablement Director Jonathan Vinoskey’s guidance, the Applications User Experience team delivers a two-day workshop.  Day one focuses on Oracle Fusion Applications HCM and pre-sales strategy, and Day two focuses on positioning and leveraging Oracle’s investment in the Oracle Fusion Applications user experience.  The next workshops will occur on the following dates: December 4-5, 2013 @ Manchester, UK January 29-30, 2014 @ Reston, Virginia February 2014 @ Guadalajara, Mexico (email: Shannon Whiteman) March 11-12, 2014 @ Dubai, United Arab Emirates April 1-2, 2014 @ Chicago, Illinois Partner Advisory Board: A two-day board meeting in the U.S. and U.K. to discuss four main user experience areas for Oracle Fusion Applications: simplicity, visualization & analytics, mobility, & futures. This event is limited to Oracle Diamond Partners, UX bloggers, and key UX influencers and requires legal documentation.  We will be talking about the Oracle applications UX strategy and roadmap. Partner Implementation Training on User Interface: How to Build Great-Looking, Usable Apps:  In this two-day, hands-on workshop built around Oracle’s Application Development Framework, learn how to build desktop and mobile user interfaces and mobile user interfaces based on Oracle’s experience with Fusion Applications. This workshop is for partners with a technology background who are looking for ways to tailor Fusion Applications using ADF, or have built their own custom solutions using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs. Nov 5-6, 2013 @ Redwood Shores, CA, USA January 28-29th, 2014 @ Reston, Virginia, USA February 25-26, 2014 @ Guadalajara, Mexico March 9-10, 2014 @ Dubai, United Arab Emirates To register, contact [email protected] Simplified UI Customization & Extensibility:  Pilot workshop:  We will be reviewing the proposed content for communicating the user experience tool kit available with the next release of Oracle Fusion Applications.  Our core focus will be on what toolkit components our system implementors and independent software vendors will need to respond to customer demand, whether they are extending Fusion Applications, or building custom applications, that will need to leverage the simplified UI. Dec 11th, 2013 @ Reading, UK For information: contact [email protected] Private lab tour and demos: Interested in seeing what’s going on in the Apps UX Labs?  If you are headed to the San Francisco Bay Area, let us know. We can arrange a spin through our usability labs at headquarters. OAUX Expo: This open-house forum gives partners a look at what the UX team is working on, and showcases the next-generation user experiences in a demo environment where attendees can see and touch the applications. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For CustomersAngela Johnston, Gozel Aamoth, Teena Singh, and Yen Chan, Oracle Lab tours: See demos of soon-to-be-released products, and take a spin on usability research equipment such as our eye-tracker. Watch this video to get an idea of what you’ll see. Get our newsletter: Learn about newly released products and see where you can meet us at user group conferences. Participate in a feedback session: Join a focus group or customer feedback session to get an early look at user experience designs for the next generation of software, and provide your thoughts on how well it will work. Join the OUAB: The Oracle Usability Advisory Board meets several times a year to discuss trends in the workforce and provide direction on user experience designs. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Developers (customers, partners, and consultants): Plinio Arbizu, SP Solutions, Richard Bingham, Oracle, Balaji Kamepalli, EiSTechnoogies, Praveen Pillalamarri, EiSTechnologies How to Build Great-Looking, Usable Apps: This workshop is for attendees with a strong technology background who are looking for ways to tailor customer software using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.  See above for dates and times. UX design patterns web site: Cut the length of your project down by months. Use these patterns to build out the task flow you need to develop for your users. The patterns have already been usability-tested and represent the best practices that the Oracle UX research team has found in its studies. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Oracle Sales Mike Klein, Jeremy Ashley, Brent White, Oracle Contact your local sales person for more information about the Oracle user experience and the training available from the Applications User Experience Communications & Outreach team. See customer-friendly user experience collateral ranging from the new simplified UI in Oracle Fusion Applications Release 7, to E-Business Suite user experience highlights, to Siebel, PeopleSoft, and JD Edwards user experience highlights.   Receive access to the same pre-sales and implementation training we provide to partners. For Oracle Sales only: Oracle-only training on the Oracle Fusion Applications UX Innovation Sales Kit.

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  • Virtual Developer Day: Oracle Fusion Development - December 11th - 10:00-14:00 CET

    - by Richard Lefebvre
    Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff. Oracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF's integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don't miss this opportunity. December 11th, 2012 9:00 – 13:00 GMT 10:00 – 14:00 CET 12:00 – 16:00 AST 13:00 – 17:00 MSK 14:30 – 18:30 IST Register online now for this FREE event! Agenda 9:00 a.m. – 9:30 a.m. Opening 9:30 a.m. – 10:00 a.m. Keynote Oracle Fusion Development Track 1 Introduction to Fusion Development Track 2 What's New in Fusion Development Track 3 Fusion Development in the Enterprise Track 4 Hands On Lab - WebCenter Portal and ADF Lab w/ JDeveloper 10:00 a.m. – 11:00 a.m. Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development Lab materials can be found on event wiki here. Q&A about the lab is available throughout the event. 11:00 a.m. – 12:00 p.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 p.m. – 1:00 p.m. Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration View Session Abstracts We look forward to welcoming you at this free event!  

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  • Think It's Hard to Integrate the Front and Back Office? Think Again...

    - by ruth.donohue
    There's no doubt about it, fragmented customer information across application silos exist because integration isn't easy. It can be expensive. And it can be further complicated by proprietary architectures and vendors. But by leveraging Oracle Application Integration Architecure, Pillar Data Systems was able to integrate Oracle CRM On Demand with Oracle E-Business Suite in six weeks, reducing the time required to complete the integration by 50% and the maintenance by 20% to 25% to free IT resources to focus on strategic initiatives. Learn more...

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  • Oracle WebCenter in Action: Best Practices from Oracle Consulting

    - by Kellsey Ruppel
    Oracle WebCenter in Action: Best Practices from Oracle ConsultingSee concrete, real-world examples of deployments throughout the Oracle WebCenter stack. Oracle Consulting will lead you through a discussion about best practices and key customer use cases, as well as offer practical tips to support web experience management, enterprise content management, and portal deployments.Watch this webcast as our presenters discuss: Best practices for deployments of large complex architectures with Oracle WebCenter Sites Key deployments and helpful hints for Oracle WebCenter Content Performance tuning takeaways when using Oracle WebCenter Portal Watch the webcast by registering now. REGISTER NOW

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  • Oracle Unifies Oracle ATG Commerce and Oracle Endeca to Help Businesses Deliver Complete Cross-Channel Customer Experiences

    - by Jeri Kelley
    Today, Oracle announced Oracle Commerce, which unifies Oracle ATG Commerce and Oracle Endeca into one complete commerce solution. Oracle Commerce is designed to help businesses deliver consistent, relevant and personalized cross-channel customer experiences. “Oracle Commerce combines the best web commerce and customer experience solutions to enable businesses, whether B2C or B2B, to optimize the cross channel commerce experience,” said Ken Volpe, SVP, Product Development, Oracle Commerce. “Oracle Commerce demonstrates our focus on helping businesses leverage every aspect of its operations and technology investments to anticipate and exceed customer expectations.”Click here to learn more about this announcement.  

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  • Virtual Developer Day: Oracle Fusion Development

    - by mseika
    Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff. Oracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF's integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don't miss this opportunity December 11th, 2012 9:00 – 13:00 GMT 10:00 – 14:00 CET 12:00 – 16:00 AST 13:00 – 17:00 MSK 14:30 – 18:30 IST Register online now for this FREE event! Agenda 9:00 a.m. – 9:30 a.m. Opening 9:30 a.m. – 10:00 a.m. Keynote Oracle Fusion Development Track 1 Introduction to Fusion Development Track 2 What's New in Fusion Development Track 3 Fusion Development in the Enterprise Track 4 Hands On Lab - WebCenter Portal and ADF Lab w/ JDeveloper 10:00 a.m. – 11:00 a.m. Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development Lab materials can be found on event wiki here. Q&A about the lab is available throughout the event. 11:00 a.m. – 12:00 p.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 p.m. – 1:00 p.m. Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration View Session Abstracts We look forward to welcoming you at this free event!

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  • Oracle Manageability Presentations at Collaborate 2012

    - by Get_Specialized!
    Attending the Collaborate 2012 event, April 22-26th in Las Vegas, and interested in learning more about becoming specialized on Oracle Manageability? Be sure and checkout these sessions below presented by subject matter experts while your onsite. Set up a meeting or be one of the first Oracle Partners onsite to ask me, and we'll request one of the limited FREE Oracle Enterprise Manager 12c partner certification exam vouchers for you. Can't travel this year? the  COLLABORATE 12 Plug Into Vegas may be another option for you to attend from your own desk presentations like session #489 Oracle Enterprise Manager 12c: What's Changed? What's New? presented by Oracle Specialized Partners like ROLTA   Session ID Title Presented by Day/Time 920 Enterprise Manager 12c Cloud Control: New Features and Best Practices Dell Sun 9536 Release 12 Apps DBA 101 Justadba, LLC Mon 932 Monitoring Exadata with Cloud Control Oracle Mon 397 OEM Cloud Control Hands On Performance Tuning Mon 118 Oracle BI Sys Mgmt Best Practices & New Features Rittman Mead Consulting Mon 548 High Availability Boot Camp: RAC Design, Install, Manage Database Administration, Inc Mon 926 The Only Complete Cloud Management Solution -- Oracle Enterprise Manager Oracle Mon 328 Virtualization Boot Camp Dell Mon 292 Upgrading to Oracle Enterprise Manager 12c - Best Practices Southern Utah University Mon 793 Exadata 101 - What You Need to Know Rolta Tues 431 & 1431 Extreme Database Administration: New Features for Expert DBAs Oracle Tue Wed 521 What's New for Oracle WebLogic Management: Capabilities that Scripting Cannot Provide Oracle Thu 338 Oracle Real Application Testing: A look under the hood PayPal Tue 9398 Reduce TCO Using Oracle Application Management Suite for Oracle E-Business Suite Oracle Tue 312 Configuring and Managing a Private Cloud with Oracle Enterprise Manager 12c Dell Tue 866 Making OEM Sing and Dance with EMCLI Portland General Electric Tue 533 Oracle Exadata Monitoring: Engineered Systems Management with Oracle Enterprise Manager Oracle Wed 100600 Optimizing EnterpriseOne System Administration Oracle Wed 9565 Optimizing EBS on Exadata Centroid Systems Wed 550 Database-as-a-Service: Enterprise Cloud in Three Simple Steps Oracle Wed 434 Managing Oracle: Expert Panel on Techniques and Best Practices Oracle Partners: Dell, Keste, ROLTA, Pythian Wed 9760 Cloud Computing Directions: Understanding Oracle's Cloud AT&T Wed 817 Right Cloud: Use Oracle Technologies to Avoid False Cloud Visual Integrator Consulting Wed 163 Forgetting something? Standardize your database monitoring environment with Enterprise Manager 11g Johnson Controls Wed 489 Oracle Enterprise Manager 12c: What's Changed? What's New? ROLTA Thu    

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  • OM: Effective Troubleshooting Techniques to Debug Order Import

    - by ChristineS
    There is a new document available to help you debug Order Import in Order Management:  Effective Troubleshooting Techniques to Debug Order Import Issues (Doc ID 1558196.1) The white paper addresses debugging from a technical perspective. This approach is to assist users in understanding the actual issue, as well as help them in the early resolution of any order import issue. It will walk you through several cases, with supporting debug logs / trace files taken for each case. Educating you along the way for what debug logs / trace files should be gathered, as trace files are not always needed.  It will also walk you through the supporting documents so you will know what to look for in your case. Please refer to this note the next time you have an Order Import error. Or you could step through it now, so you are informed the next time you encounter an Order Import error.  Happy debugging!

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  • Oracle Sun Solaris 11.1 Completes EAL4+ Common Criteria Evaluation

    - by Joshua Brickman-Oracle
    Oracle is pleased to announce that the Oracle Solaris 11.1 operating system has achieved a Common Criteria certification at Evaluation Assurance Level (EAL) 4 augmented by Flaw Remediation under the Canadian Communications Security Establishment’s (CSEC) Canadian Common Criteria  Scheme (CCCS).  EAL4 is the highest level achievable for commercial software, and is the highest level mutually recognized by 26 countries under the current Common Criteria Recognition Arrangement (CCRA).  Oracle Solaris 11.1 is conformant to the BSI Operating System Protection Profile v2.0 with the following four extended packages. (1) Advanced Management, (2) Extended Identification and Authentication, (3) Labeled Security, and (4) Virtualization. Common Criteria is an international framework (ISO/IEC 15408) which defines a common approach for evaluating security features and capabilities of Information Technology security products. A certified product is one that a recognized Certification Body asserts as having been evaluated by a qualified, accredited, and independent evaluation laboratory competent in the field of IT security evaluation to the requirements of the Common Criteria and Common Methodology for Information Technology Security Evaluation. Oracle Solaris is the industry’s most widely deployed UNIXtm operating system, delivers mission critical cloud infrastructure with built-in virtualization, simplified software lifecycle management, cloud scale data management, and advanced protection for public, private, and hybrid cloud environments. It provides a suite of technologies and applications that create an operating system with optimal performance. Oracle Solaris 11.1 includes key technologies such as Trusted Extensions, the Oracle Solaris Cryptographic Framework, Zones, the ZFS File System, Image Packaging System (IPS), and multiple boot environments. The Oracle Solaris 11.1 Certification Report and Security Target can be viewed on the Communications Security Establishment Canada (CSEC) site and on the Common Criteria Portal. For more information on Oracle’s participation in the Common Criteria program, please visit the main Common Criteria information page here: (http://www.oracle.com/technetwork/topics/security/oracle-common-criteria-095703.html) For a complete list of Oracle products with Common Criteria certifications and FIPS 140-2 validations, please see the Security Evaluations website here: (http://www.oracle.com/technetwork/topics/security/security-evaluations-099357.html).

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  • Java JRE 1.7.0_60 Certified with Oracle E-Business Suite

    - by Steven Chan (Oracle Development)
    Java Runtime Environment 7u60 (a.k.a. JRE 7u60-b19) and later updates on the JRE 7 codeline are now certified with Oracle E-Business Suite Release 11i and 12.0, 12.1, and 12.2 for Windows-based desktop clients. Effects of new support dates on Java upgrades for EBS environments Support dates for the E-Business Suite and Java have changed.  Please review the sections below for more details: What does this mean for Oracle E-Business Suite users? Will EBS users be forced to upgrade to JRE 7 for Windows desktop clients? Will EBS users be forced to upgrade to JDK 7 for EBS application tier servers? All JRE 6 and 7 releases are certified with EBS upon release Our standard policy is that all E-Business Suite customers can apply all JRE updates to end-user desktops from JRE 1.6.0_03 and later updates on the 1.6 codeline, and from JRE 7u10 and later updates on the JRE 7 codeline.  We test all new JRE 1.6 and JRE 7 releases in parallel with the JRE development process, so all new JRE 1.6 and 7 releases are considered certified with the E-Business Suite on the same day that they're released by our Java team.  You do not need to wait for a certification announcement before applying new JRE 1.6 or JRE 7 releases to your EBS users' desktops. What's new in JRE 1.7.0_60? JDK 7u60 contains IANA time zone data version 2014b. For more information, refer to Timezone Data Versions in the JRE Software. It is strongly recommended that all customers upgrade to this release.  Details about update in this release are listed in the release notes. 32-bit and 64-bit versions certified This certification includes both the 32-bit and 64-bit JRE versions for various Windows operating systems. See the respective Recommended Browser documentation for your EBS release for details. Where are the official patch requirements documented? All patches required for ensuring full compatibility of the E-Business Suite with JRE 7 are documented in these Notes: For EBS 11i: Deploying Sun JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite Release 11i (Note 290807.1) Upgrading Developer 6i with Oracle E-Business Suite 11i (Note 125767.1) For EBS 12.0, 12.1, 12.2 Deploying Sun JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite Release 12 (Note 393931.1) Upgrading OracleAS 10g Forms and Reports in Oracle E-Business Suite Release 12 (Note 437878.1) EBS + Discoverer 11g Users JRE 1.7.0_60 is certified for Discoverer 11g in E-Business Suite environments with the following minimum requirements: Discoverer (11g) 11.1.1.6 plus Patch 13877486 and later  Reference: How To Find Oracle BI Discoverer 10g and 11g Certification Information (Document 233047.1) Worried about the 'mismanaged session cookie' issue? No need to worry -- it's fixed.  To recap: JRE releases 1.6.0_18 through 1.6.0_22 had issues with mismanaging session cookies that affected some users in some circumstances. The fix for those issues was first included in JRE 1.6.0_23. These fixes will carry forward and continue to be fixed in all future JRE releases on the JRE 6 and 7 codelines.  In other words, if you wish to avoid the mismanaged session cookie issue, you should apply any release after JRE 1.6.0_22 on the JRE 6 codeline, and JRE 7u10 and later JRE 7 codeline updates. Implications of Java 6 End of Public Updates for EBS Users The Support Roadmap for Oracle Java is published here: Oracle Java SE Support Roadmap The latest updates to that page (as of Sept. 19, 2012) state (emphasis added): Java SE 6 End of Public Updates Notice After February 2013, Oracle will no longer post updates of Java SE 6 to its public download sites. Existing Java SE 6 downloads already posted as of February 2013 will remain accessible in the Java Archive on Oracle Technology Network. Developers and end-users are encouraged to update to more recent Java SE versions that remain available for public download. For enterprise customers, who need continued access to critical bug fixes and security fixes as well as general maintenance for Java SE 6 or older versions, long term support is available through Oracle Java SE Support . What does this mean for Oracle E-Business Suite users? EBS users fall under the category of "enterprise users" above.  Java is an integral part of the Oracle E-Business Suite technology stack, so EBS users will continue to receive Java SE 6 updates from February 2013 to the end of Java SE 6 Extended Support in June 2017. In other words, nothing changes for EBS users after February 2013.  EBS users will continue to receive critical bug fixes and security fixes as well as general maintenance for Java SE 6 until the end of Java SE 6 Extended Support in June 2017. How can EBS customers obtain Java 6 updates after the public end-of-life? EBS customers can download Java 6 patches from My Oracle Support.  For a complete list of all Java SE patch numbers, see: All Java SE Downloads on MOS (Note 1439822.1) Both JDK and JRE packages are contained in a single combined download after 6u45.  Download the "JDK" package for both the desktop client JRE and the server-side JDK package.  Will EBS users be forced to upgrade to JRE 7 for Windows desktop clients? This upgrade is highly recommended but remains optional while Java 6 is covered by Extended Support. Updates will be delivered via My Oracle Support, where you can continue to receive critical bug fixes and security fixes as well as general maintenance for JRE 6 desktop clients.  Java 6 is covered by Extended Support until June 2017.  All E-Business Suite customers must upgrade to JRE 7 by June 2017. Coexistence of JRE 6 and JRE 7 on Windows desktops The upgrade to JRE 7 is highly recommended for EBS users, but some users may need to run both JRE 6 and 7 on their Windows desktops for reasons unrelated to the E-Business Suite. Most EBS configurations with IE and Firefox use non-static versioning by default. JRE 7 will be invoked instead of JRE 6 if both are installed on a Windows desktop. For more details, see "Appendix B: Static vs. Non-static Versioning and Set Up Options" in Notes 290807.1 and 393931.1. Applying Updates to JRE 6 and JRE 7 to Windows desktops Auto-update will keep JRE 7 up-to-date for Windows users with JRE 7 installed. Auto-update will only keep JRE 7 up-to-date for Windows users with both JRE 6 and 7 installed.  JRE 6 users are strongly encouraged to apply the latest Critical Patch Updates as soon as possible after each release. The Jave SE CPUs will be available via My Oracle Support.  EBS users can find more information about JRE 6 and 7 updates here: Information Center: Installation & Configuration for Oracle Java SE (Note 1412103.2) The dates for future Java SE CPUs can be found on the Critical Patch Updates, Security Alerts and Third Party Bulletin.  An RSS feed is available on that site for those who would like to be kept up-to-date. What do Mac users need? Mac users running Mac OS X 10.9 can run JRE 7 plug-ins.  See this article: EBS Release 12 Certified with Mac OS X 10.9 with Safari 7 and JRE 7 Will EBS users be forced to upgrade to JDK 7 for EBS application tier servers? JRE is used for desktop clients.  JDK is used for application tier servers JDK upgrades for E-Business Suite application tier servers are highly recommended but currently remain optional while Java 6 is covered by Extended Support. Updates will be delivered via My Oracle Support, where you can continue to receive critical bug fixes and security fixes as well as general maintenance for JDK 6 for application tier servers.  Java SE 6 is covered by Extended Support until June 2017.  All EBS customers with application tier servers on Windows, Solaris, and Linux must upgrade to JDK 7 by June 2017. EBS customers running their application tier servers on other operating systems should check with their respective vendors for the support dates for those platforms. JDK 7 is certified with E-Business Suite 12.  See: Java (JDK) 7 Certified for E-Business Suite 12.0 and 12.1 Servers Java (JDK) 7 Certified with E-Business Suite 12.2 Servers References Recommended Browsers for Oracle Applications 11i (Metalink Note 285218.1) Upgrading Sun JRE (Native Plug-in) with Oracle Applications 11i for Windows Clients (Metalink Note 290807.1) Recommended Browsers for Oracle Applications 12 (MetaLink Note 389422.1) Upgrading JRE Plugin with Oracle Applications R12 (MetaLink Note 393931.1) Related Articles Mismanaged Session Cookie Issue Fixed for EBS in JRE 1.6.0_23 Roundup: Oracle JInitiator 1.3 Desupported for EBS Customers in July 2009

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