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  • Oracle Joins XBRL US To Help Drive Adoption

    - by Theresa Hickman
    Recently, Oracle joined XBRL US, the national consortium for XML business reporting standards to stay ahead of the technology and help increase XBRL adoption by U.S. companies by 2011. Large accelerated filers were mandated to use XBRL starting in 2009; other large filers started in 2010 and all other public companies must comply in June 2011. Here is a list of other organizations that recently joined XBRL US: Oracle Citi Federal Filings LLC Edgar Agents LLC XSP For those of you who have been living under a rock, XBRL stands for eXtensible Business Reporting Language. Simply put, it's reporting electronically. Just like PDFs or spreadsheets are a type of output, XBRL is another output option in electronic form. Right now, the transition to XBRL means extra work for publicly traded companies because they need to file their financial statements in both EDGAR and XBRL formats. Once the SEC phases out the EDGAR system, XBRL will be the primary way to deliver financial information with footnotes and supporting schedules to multiple audiences without having to re-key or reformat the information. A single XBRL document can be converted to printed output, published via the Web, fed into an SEC database (e.g. EDGAR) or forwarded to a creditor for analysis. Question: How does Oracle support XBRL reporting? Answer: The latest XBRL 2.1 specifications are supported by Oracle Hyperion Disclosure Management, which is part of Oracle's Hyperion Financial Close Suite along with Hyperion Financial Management, Hyperion Financial Data Quality Management and Hyperion Financial Close Management. Hyperion Disclosure Management supports the authoring of financial filings in Microsoft Office, with "hot links" to reports and data stored in Hyperion Financial Management or Oracle Essbase. It supports the XBRL tagging of financial statements as well as the disclosures and footnotes within your 10K and 10Q filings. Because many of our customers use Hyperion Financial Management (HFM) for their consolidation needs, they simply generate XBRL statements from their consolidated financial results. Question: What if you don't use Hyperion Financial Management, and you only use E-Business Suite General Ledger or PeopleSoft General Ledger? Answer: No problem, all you need is Hyperion Disclosure Management to generate XBRL from your general ledger. Here are the steps: Upload the XBRL taxonomy from the SEC or XBRL website into Hyperion Disclosure Management. Publish your financial statements out of general ledger to Excel. Perform the XBRL tag mapping from the Excel output to Hyperion Disclosure Management. For more information and some interesting background on XBRL, I recommend reading What You Need To Know About XBRL written by our EPM expert, John O'Rourke.

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  • Filtering option list values based on security in UCM

    - by kyle.hatlestad
    Fellow UCM blog writer John Sim recently posted a comment asking about filtering values based on the user's security. I had never dug into that detail before, but thought I would take a look. It ended up being tricker then I originally thought and required a bit of insider knowledge, so I thought I would share. The first step is to create the option list table in Configuration Manager. You want to define the column for the option list value and any other columns desired. You then want to have a column which will store the security attribute to apply to the option list value. In this example, we'll name the column 'dGroupName'. Next step is to create a View based on the new table. For the Internal and Visible column, you can select the option list column name. Then click on the Security tab, uncheck the 'Publish view data' checkbox and select the 'Use standard document security' radio button. Click on the 'Edit Values...' button and add the values for the option list. In the dGroupName field, enter the Security Group (or Account if you use Accounts for security) to apply to that value. Create the custom metadata field and apply the View just created. The next step requires file system access to the server. Open the file [ucm directory]\data\schema\views\[view name].hda in a text editor. Below the line '@Properties LocalData', add the line: schSecurityImplementorColumnMap=dGroupName:dSecurityGroup The 'dGroupName' value designates the column in the table which stores the security value. 'dSecurityGroup' indicates the type of security to check against. It would be 'dDocAccount' if using Accounts. Save the file and restart UCM. Now when a user goes to the check-in page, they will only see the options for which they have read and write privileges to the associated Security Group. And on the Search page, they will see the options for which they have just read access. One thing to note is if a value that a user normally can't view on Check-in or Search is applied to a document, but the document is viewable by the user, the user will be able to see the value on the Content Information screen.

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  • Mixing It Up with BluesMix

    - by Oracle OpenWorld Blog Team
    By Karen Shamban At home base in London prior to making a swing on the US west coast later this month, BluesMix took a few minutes to answer some musical questions. Q: What are the top three things people should know about your music? A: We focus on original material and blend funk with blues. We're big on songwriting but also performance, groove, and feel of the music. It's music you can dance to! We're from London, England and have been labeled 'one of the UK's leading blues/funk bands'. Oh - that's four things! :) Q: Do you prefer smaller, intimate venues or larger, louder ones? A: Actually both, for different reasons. We play many intimate club shows in London at prestigious venues such as the 100 Club. There's lots of musical history with these types of clubs where the likes of the Rolling Stones used to play week-in week-out in the '60s. Usually these shows generally have a fantastic atmosphere, with a close connection to the audience, who are packed close to the stage. They often turn up surprises too…for example, we've had artists such as Amy Winehouse and Mick Abrahams in the crowd enjoying the show and then asking to come onstage and play with the band. Lots of fun! The larger venues are great too, in a different way. We've played to 3,000-person+ crowds and the atmosphere with so many people enjoying the show is a real buzz. It's also nice to play outdoor venues, especially in places with nice weather like California! Q: What's new and different in the music you are playing today, versus a year or two ago? A: Well, we released a new album earlier this year. It's called Flat Nine; it's on the Proper Records label. Whilst our music has always been a blend of blues and vintage funk, this album in particular has evolved our funk side even further. We've received some really great reviews from the music press in the UK and had generous comparisons to the likes of The Meters, Dr. John, The Average White Band, Howlin' Wolf. The album has generated lots of interest, which is fantastic. We're playing to regular sellout shows in the UK and are also opening for some legends of the funk music scene, such as The New Mastersounds. BluesMix are headlining the Oracle OpenWorld Welcome Reception in Yerba Buena Gardens on Sunday, September 30 and are playing at the Oracle OpenWorld Music Festival at Slim's on Tuesday, October 2. More on the music: Oracle OpenWorld Music Festival BluesMix  >>

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  • So, what&rsquo;s your blog URL?

    - by johndoucette
    Asked by many of my colleagues often enough, I decided to take the plunge and begin blogging. After many attempts to start and long discussions about what I should write about, I decided to give my “buddies” a series of lessons and tidbits to help them understand what it takes to manage a software development project in the real world. Stories of success and failure to keep hope alive. I am formally trained as a developer (BS/CS) and have scattered my code throughout the matrix since 1985 (officially working for the man). As I moved from job-to-job over my career, I have had good managers, bad ones, and ones who were – well, just sitting in the corner office. It wasn't until I began the transition and commitment to the role of project management that I began to take real software development management seriously. A boss once told me “put down the code. Start managing the people and process.” That was a scary time in my career. I loved solving really cool problems with a blank sheet of paper. It was an adrenaline rush to get an opportunity to start from scratch and write an application solution people would actually use and help them in their work/business. I felt that moving into “management” would remove me from the thrill and ownership I felt as a developer. It was a hard step to take, and one which I believe is hard for any developer. Well, I am here to help you through this transition. For those of you wanting to read my stories or learn about the tools and techniques I use on a daily basis, you too might just learn something you would have never thought of as an architect/developer. I am currently a Sr. Consultant at Magenic with the Boston branch office and primarily work with clients in the New England area. I am typically engaged as the lead project manager on our engagements, but also perform Application Lifecycle Management (ALM) assessments for development organizations as well as augment the Technical Evangelists for Microsoft and perform many Team Foundation Server (TFS) demos, installs and “get started” engagements. I have spoken at the New England Code Camp, our most recent CodeMastery event in Boston, and have written several whitepapers.   I am looking forward to helping you “Put down the code.” John Doucette

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  • Using Movemail with Thunderbird on Ubuntu

    - by rxt
    I'm trying to read local mail with Thunderbird on Ubuntu (with both 12.04 and 13.04). I've followed the instructions found here: How can I access system mail in /var/mail/ via thunderbird? I can read mail on the system using alpine or vim, so I know the mailbox is not empty. When I click the get-mail button, nothing happens. I see no Inbox (or any folder structure) for the specific account. I've set the rights for /var/mail to 1777. Settings server name: localhost username: john How can I get this working? Okay, considering the extra bounty, I would like to get this working like normal mail. The accepted answer from Qasim resulted in a much more usable situation than before - opening mail in Thunderbird with layout. I still face three problems though. When new mail is received in the mailbox, Thunderbird won't see this until after I restart Thunderbird. When Thunderbird is restarted, all mail is reset to unread and deleted mail is undone. This is probably because Thunderbird reads the mail from the /var/mail/www-data file, but doesn't update this file. So after restarting, it simply reads this file again, with the new mail and all old mail. This is probably a postfix issue: mail is sent out to existing mail addresses, but cannot be delivered because the receiving mailserver cannot be reached. This results in "Undelivered mail returned to sender". Only one mailserver can be reached: localhost. Because this is a test system, I don't want real customers to receive mail. I've blocked mail ports in UFW to be sure. When opening the returned mail, I can scroll down and then I see the original mail with proper layout. So I can read the mail, see if the proper images are included, and for me that's workable. Having to restart TB to read new mail - I know when new mail arrives, so I know when to restart. Having old mail restored after a restart - not big problem as well. I can delete the mail file if it gets too much. I know how it works, but it would be nice if it worked like normal.

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  • Java Spotlight Episode 56: Stephan Jenssen, Java Champion, on Devoxx and Parleys

    - by Roger Brinkley
    Tweet Interview with Stephan Janssen, Java Champion, on Devoxx and Parleys Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador and Alexis Moussine-Pouchkine, Java EE Developer Advocate. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Devoxx Live Recording of the Java Spotlight Podcast. Come be part of the live recording. November 18, 10:45am in BOF 1 room next to the info desk Wanted: Java Code Brainteasers Adopt a JSR Flash to Focus on PC Browsing and Mobile Apps; Adobe to More Aggressively Contribute to HTML5 First binary snapshots of Project Lambda are available JSF 2.2 recent progress - Early Draft Latest OEPE (11.1.1.8) - Eclipse 3.7.1-based  Events Nov 14-18 Devoxx, Antwerp Nov 15-17, DOAG, Nuremberg, Germany Nov 22-25, OTN Developer Days in the Nordics Nov 22-23, Goto Conference, Prague Dec 6-8, Java One Brazil, Sao Paulo Feature interview Stephan Janssen is a serial entrepreneur that has founded several successful organizations such as the Belgian Java User Group (BeJUG) in 1996, JCS Int. in 1998, JavaPolis in 2002 and now Parleys.com in 2006. He has been using Java since its early releases in 1995 with experience of developing and implementing real world Java solutions in the finance and manufacturing industries. Today Stephan is the CTO of the Java Competence Center at RealDolmen. He was selected by BEA Systems as the first European (independent) BEA Technical Director. He has also been recognized by the Server Side as one of the 54 Who is Who in Enterprise Java 2004. Sun has recognized in 2005 his efforts for the Java Community and has engaged him in the Java Champion project. He has spoken at numerous Java and JUG conferences around the world. Mail Bag What's Cool Increased interest in Mobile and Embedded topics, on the heels of the JavaOne announcements. Speaking engagements, etc PodFodder: John Duimovich on IBM & OpenJDK at JavaOne 2011 Oracle Releases Oracle Solaris 11, the First Cloud OS Show Transcripts Transcript for this show is available here when available.

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  • ArchBeat Link-o-Rama for 2012-04-05

    - by Bob Rhubart
    Webcast: Oracle Maximum Availability Architecture Best Practices event.on24.com Date: Thursday, April 12, 2012 Time: 10:00 AM PDT Oracle expert Tom Kyte discusses how Oracle’s Maximum Availability Architecture can help to minimize the costs and risk of downtime. Oracle Enterprise Manager Ops Center 12c Launch - Interactive Webcast and Live Chat www.oracle.com Thursday, April 12, 2012. 9 a.m. PT / 12 p.m. ET / 4 p.m. GMT. Speakers: Steve Wilson (VP Systems Management, Oracle) John Fowler (Exec VP Systems, Oracle) Brad Cameron (VP Development, Oracle Fusion Middleware) Bill Nesheim (VP Oracle Solaris) Dennis Reno (VP Customer Portal Experience, Oracle) Mike Wookey (Chief Architect, Oracle Enterprise Manager Ops Center) Prasad Pai (Sr Director, Oracle Enterprise Manager Ops Center) 2012 Real World Performance Tour Dates |Performance Tuning | Performance Engineering www.ioug.org Coming to your town: a full day of real world database performance with Tom Kyte, Andrew Holdsworth, and Graham Wood. Rochester, NY - March 8 Los Angeles, CA - April 30 Orange County, CA - May 1 Redwood Shores, CA - May 3 Oracle Technology Network Developer Day: MySQL - New York www.oracle.com Wednesday, May 02, 2012 8:00 AM – 4:30 PM Grand Hyatt New York 109 East 42nd Street, Grand Central Terminal New York, NY 10017 Webcast Series: Data Warehousing Best Practices event.on24.com April 19, 2012 - Best Practices for Workload Management of a Data Warehouse on Oracle Exadata May 10, 2012 - Best Practices for Extreme Data Warehouse Performance on Oracle Exadata How to create a Global Rule that stores a document’s folder path in a custom metadata field | Nicolas Montoya blogs.oracle.com An illustrated how-to from Oracle Fusion Middleware A-Team blogger Nicolas Montoya. Get Proactive with Fusion Middleware | Daniel Mortimer blogs.oracle.com Daniel Mortimer shows how to access "a one stop shop for navigating to proactive support material, tools, and communication channels related to Oracle Fusion Middleware." Build an enterprise on 'other peoples' work', via SOA and cloud | Joe McKendrick www.zdnet.com Are you down with OPW? Joe McKendrick's synopsis of a recent presentation by David Linthicum focuses on reuse. Oracle Fusion Middleware Security: Unsolicited login with OAM 11g | Chris Johnson fusionsecurity.blogspot.com Chris Johnson shows how to create a shopping cart login model using "plain old HTML." How to use the Human WorkFlow Web Services | Edwin Biemond biemond.blogspot.com Oracle ACE Edwin Biemond shows how to invoke two WorkFlow web services to query the Human task in Oracle SOA Suite with your own ordering and restrictions. Bad Practice Use Case for LOV Performance Implementation in ADF BC | Andrejus Baranovskis andrejusb.blogspot.com "If you want to learn something well, there is nothing better [than] to learn bad practices first," says Oracle ACE Director Andrejus Baranovskis. Thought for the Day "The best meetings get real work done. When your people learn that your meetings actually accomplish something, they will stop making excuses to be elsewhere." — Larry Constantine

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  • Welcome To The Nashorn Blog

    - by Homma
    ??? ??? jlaskey ??? Nashorn Blog ????????????? https://blogs.oracle.com/nashorn/entry/welcome_to_the_nashorn_blog ???????? ?? ??????????????Nashorn ????????????????????????????????????????????????????????????????????????????? Nashorn ?????????????????????????????????????????????????????? ????? JavaOne ??????????Nashorn ???????????????????????????????? Georges Saab ????????????????????????????????????????????????????????????????? JavaOne ????????????????????????????????? ?Nashorn: JVM ??? JavaScript ????????????? ?????????(????????)??????????????????????????????????????????????????JVM ???????????????????????????????????????????????????????????????? ?Nashorn: JVM ?? JavaScript? ??? Nashorn ???????????????????????????????????????????????????Nashorn ???????????????????????????250 ??????????????????????????Twitter ? Sam Pullara ??? Mustache.js ???????(Rhino ? 20 ?????)???????????NetBeans ? John Ceccarelli ??? Nashorn ? Netbeans ??????????????????????????????? Q & A ???????????????? ?Nashorn JavaScript Team ???? Michel ? Attila ? Marcus ??? Q & A ??????????????(??????????????????????????)?????????? Node.jar ??????????Nashorn + Node.jar ???????????????????????????????? Node.jar ? Akhil ??????????????????? ?Nashorn ? Node ? Java Persistence? Doug Clarke ? Akhil ?????????????????(????????? ???????)?????? Q & A ??????????? 80 ??????? ?????? Node.jar ????????Doug ? Nashorn + JPA ??????? ?????????????Nashorn ????????????????? ????????????????? : Nashorn ? Java ???????? Attila ??????? Dynalink ? Nashorn ??????????????????????????????????????????????????????JVM ???????????????????????????????????? ????JavaOne ?? Java ??????????? JVM ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????? Nashorn ???? how to ?????????????????????????????????????????????? ??????????!

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  • ArchBeat Link-o-Rama for July 2, 2013

    - by Bob Rhubart
    One Week To Go: OTN Architect Day: Cloud Computing - July 9, 2013, Redwood Shores, CA. The first OTN Architect Day event of 2013 happens in just one week, on Tuesday July 9 at the Oracle Conference Center in Redwood Shores, CA. Registration is free and you get three sessions by three experts on cloud computing in the real world — plus a panel Q&A for answers to all of your questions. Register now! Oracle Database 12c: Flashback Moving Forward | Lucas Jellema Oracle ACE Director Lucas Jellema's latest of several recent blog posts dealing with various aspects of the recently released Oracle Database 12c. Detroit, Embracing New Auto Technologies, Seeks App Builders This story from the New York Times paints a rosy picture indeed for app developers as the internet of things continues to evolve. Advanced View Criteria Implementation in ADF BC | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis' post focuses on advanced declarative View Criteria features. JDeveloper: Showing a Popup when Selecting an af:selectOneRadio | Timo Hahn Oracle ACE Timo Hahn illustrates a use case in which a popup is displayed each time the user clicks on one of the radio buttons of a button group. Can Technology Innovation Save The New York Times? One of the standout keynotes from the recent QCon New York event, this presentation by New York Times Sr. VP/CIO Marc Frons and CTO/VP Rajiv Pant paints a detailed portrait of the complete transformation of an organization -- not just the IT. Enterprise architects will find this particularly interesting. Video: Meet Growing IT Demand for Databases with Private DBaaS Do you understand the difference between traditional database deployment and database as a service? If not, you'll want to check out this video, which includes an overview of Oracle Enterprise Manager's capabilities for rapid deployment of DBaaS. S Webcast: Zero-Downtime Migration to Oracle Exadata Using Oracle GoldenGate: A Customer Case Study Presenters Alok Pareek (VP, Product Management/Development, Oracle Data Integration) and John F. Martin (CEO of Emerging Markets and CTO IQNavigator) discuss how IQNavigator is using Oracle GoldenGate with Oracle Exadata. Free eBook: Building a Database Cloud for Dummies This free quick-reference guide, organized into six short chapters and supplemented with helpful illustrations, provides a clear overview of the cloud and step-by-step instructions on deploying database as a service. (Registration required.) Thought for the Day "My motto is: Live every day to the fullest – in moderation." — Lindsay Lohan (Born July 2, 1986) Source: brainyquote.com

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  • ArchBeat Link-o-Rama for 2012-06-05

    - by Bob Rhubart
    Why is enterprise software often so complicated? | Rajesh Raheja rraheja.wordpress.com Rajesh Raheja shares "a few examples of requirements that lead to creation of complex platform infrastructures that up the complex enterprise software." Educause Top-Ten IT Issues - the most change in a decade or more | Cole Clark blogs.oracle.com Cole Clark discusses why "higher education IT must change in order to fully realize the potential for transforming the institution, and therefore it's people must learn new skills, understand and accept new ways of solving problems, and not be tied down by past practices or institutional inertia." Oracle VM RAC template - what it took | Wim Coekaerts blogs.oracle.com Wim Coekaerts shares an example that shows how easy it is to deploy a complete Oracle RAC cluster with Oracle VM. Oracle Cloud and Oracle Platinum Services Announcements oracle.com Featuring Larry Ellison and Mark Hurd. Wednesday, June 06, 2012. 1:00 p.m. PT – 2:30 p.m. PT Creating an Oracle Endeca Information Discovery 2.3 Application Part 1 : Scoping and Design | Mark Rittman www.rittmanmead.com Oracle ACE Director Mark Rittman launches a new series that dives into "the various stages in building a simple Oracle Endeca Information Discovery application, using the recent Endeca Information Discovery 2.3 release." Introducing Decision Tables in the SOA Suite 11g | Lucas Jellama technology.amis.nl Oracle ACE Director Lucas Jellema demonstrates how "the decision table can be put to good use to implement the business logic behind the classical game of Rock, Paper and Scissors." Application integration: reorganise, recycle, repurpose | Andrew Clarke radiofreetooting.blogspot.com "Integration is a topic which is in everybody's baliwick," says Oracle ACE Andrew Clarke. "The business people want to get the best value from their existing IT investments. The architects need to understand the interfaces between the silos and across the layers. The developers have to implement it." Using XA Transactions in Coherence-based Applications | Jonathan Purdy blogs.oracle.com Purdy shares "a few common approaches when integrating Coherence into applications via the use of an application server's transaction manager." Thought for the Day "The difficulty lies, not in the new ideas, but in escaping from the old ones..." — John Maynard Keynes (June 5, 1883 - April 4, 1946) Source: Quotations Page

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  • TechEd 2012: Recap

    - by Tim Murphy
    TechEd this week was a great experience and I wanted to wrap it up with a summary post. First let me say a thank you to John and Jeff from GWB for supplying power, connectivity and a place to work in between sessions.  The blogging hub was a great experience in itself.  Getting to talk with other bloggers and other conference goers turned into a series of interesting conversations.  And where else can you almost end up in the day 1 highlights video? The sessions at TechEd were a mixed bag of value.  The Keynotes rocked, both figuratively and literally and most of the sessions that I want to were a good experience and had gems of information to take away.  There were a few exceptions though.  A couple of the sessions turned out to be sales jobs.  Nothing turns me off more than that (there will be some really honest comments on those surveys). TechEd re-enforced for me that much of the value is not in the sessions, but in the networking opportunities. I got to talk with several Microsoft team members and MVPs as well as some of the vendor representative for companies like Inrule and ComponentOne. Also got to expand both my local and extended community with discussions at meal times and waiting for sessions to start. I think this is one of the benefits that a lot of people don’t take advantage of in these conferences that should be a bigger part of the advertising. Exposure to a wide variety of topics, many of which I had not been able to make time for up to this point was envigorating.  The list of topic includes: Office 365, Windows Server 2012, Windows 8, Metro, Azure.  I can’t wait to get back to work and dig into these subjects in more depth. The one complaint that I had and heard from other attendees was that there weren’t enough sessions that were actually about development.  I realize that TechEd started as an event for IT Pros, but there needs to be more value for the Devs.  It all went by too fast and it will take a couple more days to digest the material, but the batteries are and I’m ready to leverage what I’ve learned.  Hopefully we will do it again next year. del.icio.us Tags: TechEd,TechEd 2012

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Configurable tables in sql database

    - by dot
    I have the following tables in my database: Config Table: ====================================== Start_Range | End Range | Config_id 10 | 15 | 1 ====================================== Available_UserIDs ========================== ID | UserID | Used_YN | 1 | 10 | t | 1 | 11 | f | 1 | 12 | f | 1 | 13 | f | 1 | 14 | f | 1 | 15 | f | ========================== Users ========================== UserId | FName | LName | 10 |John | Doe | ========================== This is used in a reservation system of sorts... which lets an administrator specify a range of numbers that will be assigned to users in the config table. Once the range has been defined, the system then populates the Available_userIDs table with all the numbers in between the range, and sets the Used_YN flag to false As users sign up, they grab the next user_id number that's not in use... and reserve it. Then the system adds a record to the Users table. Once the admin has specified a range, it is possible that they can change it. For example, they can start with 10-15... and then when the range is used up, they should be able to specify another range like 16 - 99. I've put a unique constraint on the Available_UserIDs table, as well as on the Users table - to ensure that UserIds can't be duplicated. My questions are as follows: What's the best way to prevent the admins from using a range that's already in use? I thought of the following options: -- check either the Users table to see if the start range or ending range numbers are being used. If they are, assume that all the numbers in between are in use too, and reject the range. -- let them specify whatever they want, try to populate the Available_UserIDs table. If there are duplicates, just ignore that specific error message from the database and continue on. How do I find gaps in the number ranges? For example, if they specify 10-15, and then 20-25, it'd be nice to be able to somehow suggest on my web page that 16-19 is currently available. I found this article: http://stackoverflow.com/questions/1312101/how-to-find-a-gap-in-running-counter-with-sql But it only seems to return the first available number... so in my example above, it would only return the number 16. I'm sure there's a simpler way to do things that I'm overlooking!

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  • Survey: Your Plans for Adopting New Firefox Releases?

    - by Steven Chan (Oracle Development)
    Mozilla is committing to releasing new Firefox versions every six weeks.  Mozilla released Firefox 5 this week.  With this release, Mozilla states that Firefox 4 is End-of-Life and will not receive any additional security updates.  In a comment thread posted on to a Mike Kaply's blog article discussing these new Firefox policies, Asa Dotzler from Mozilla stated: ... Enterprise has never been (and I’ll argue, shouldn’t be) a focus of ours. Until we run out of people who don’t have sysadmins and enterprise deployment teams looking out for them, I can’t imagine why we’d focus at all on the kinds of environments you care so much about.  In a later comment, he added: ... A minute spent making a corporate user happy can better be spent making many regular users happy. I’d much rather Mozilla spending its limited resources looking out for the billions of users that don’t have enterprise support systems already taking care of them. Asa then confirmed that every new Firefox release will put the previous one into End-of-Life: As for John’s concern, “By the time I validate Firefox 5, what guarantee would I have that Firefox 5 won’t go EOL when Firefox 6 is released?” He has the opposite of guarantees that won’t happen. He has my promise that it will happen. Firefox 6 will be the EOL of Firefox 5. And Firefox 7 will be the EOL for Firefox 6.  He added: “You’re basically saying you don’t care about corporations.” Yes, I’m basically saying that I don’t care about making Firefox enterprise friendly. Kev Needham, Channel Manager at Mozilla later stated to PC Mag: The Web and Web browsers continue to evolve rapidly. Mozilla's focus is on providing users with the best Web experience possible, and Firefox needs to evolve at the pace the Web's users and developers expect. By releasing small, focused updates more often, we are able to deliver improved security and stability even as we introduce new features, which is better for our users, and for the Web.We recognize that this shift may not be compatible with a large organization's IT Policy and understand that it is challenging to organizations that have effort-intensive certification polices. However, our development process is geared toward delivering products that support the Web as it is today, while innovating and building future Web capabilities. Tying Firefox product development to an organizational process we do not control would make it difficult for us to continue to innovate for our users and the betterment of the Web.  Your feedback needed for E-Business Suite certifications  Mozilla's new support policy has significant implications for enterprise users of Firefox with Oracle E-Business Suite.  We are reviewing the implications for our certification and support policies for Firefox now.  It would be very helpful if you could let me know about your organisation's plans for Firefox in light of this new information.  Please feel free to drop me a private email, or post a comment here if that's appropriate. 

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  • Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) published

    - by Greg Kelly
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) can be found at: https://supporthtml.oracle.com/epmos/faces/ui/km/DocumentDisplay.jspx?id=1473194.1 The PeopleSoft PeopleTools 8.53 release continues Oracle’s commitment to protect and extend the value of your PeopleSoft implementation, provide additional technology options and enhancements that reduce ongoing operating costs and provide the applications user a dramatically improved experience. Across the PeopleSoft product development organization we have defined three design principles: Simplicity, Productivity and Total Cost of Ownership. These development principles have directly influenced the PeopleTools product direction during the past few releases. The scope for the PeopleTools 8.53 release again builds additional functionality into the product as a result of direct customer input, industry analysis and internal feature design. New features, bug fixes and new certifications found in PeopleTools 8.53 combine to offer customers improved application user experience, page interaction, and cost-effectiveness. Key PeopleTools 8.53 features include: · PeopleSoft Styles and User Interaction Model · PeopleSoft Data Migration Workbench · PeopleSoft Update Manager · Secure by Default Initiative Be sure to check out the PeopleSoft Update Manager. Many other things are also happening in this time frame. · See the posting on the PeopleSoft Interaction Hub https://blogs.oracle.com/peopletools/entry/introducing_the_peoplesoft_interaction_hub · The application 9.2 RVPs will also be published over the next few months · If you haven't seen it, check out John Webb's posting on the PeopleSoft Information Portal https://blogs.oracle.com/peoplesoft/entry/peoplesoft_information_find_it_quickly

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  • The Minimalist Approach to Content Governance - Create Phase

    - by Kellsey Ruppel
     Originally posted by John Brunswick. In this installment of our Minimalist Approach to Content Governance we finally get to the fun part of the content creation process! Once the content requester has addressed the items outlined in the Request Phase it is time to setup and begin the production of content.   For this to be done correctly it is important the the content be assigned appropriate workflow and security information. As in our prior phase, let's take a look at what can be done to streamline this process - as contributors are focused on getting information to their end users as quickly as possible. This often means that details around how to ensure that the materials are properly managed can be overlooked, but fortunately there are some techniques that leverage our content management system's native capabilities to automatically take care of some of the details. 1. Determine Access Why - Even if content is not something that needs to restricted due to security reasons, it is helpful to apply access rights so that the content ends up being visible only to users that it relates to. This will greatly improve user experience. For instance, if your team is working on a group project many of your fellow company employees do not need to see the content that is being worked on for that project. How - Make use of native content features that allow propagation of security and meta data from parent folders within your content system that have been setup for your particular effort. This makes it painless to enforce security, as well as meta data policies for even the most unorganized users. The default settings at a parent level can be set once the content creation request has been accepted and a location in the content management system is assigned for your specific project. Impact - Users can find information will less effort, as they will only be exposed to what they need for their work and can leverage advanced search features to take advantage of meta data assigned to content. The combination of default security and meta data will also help in running reports against the content in the Manage and Retire stages that we will discuss in the next 2 posts. 2. Assign Workflow (optional depending on nature of content) Why - Every case for workflow is going to be a bit different, but it generally involves ensuring that content conforms to management, legal and or editorial requirements. How - Oracle's Universal Content Management offers two ways of helping to workflow content without much effort. Workflow can be applied to content based on Criteria acting on meta data or explicitly assigned to content with a Basic workflow. Impact - Any content that needs additional attention before release is addressed, allowing users to comment and version until a suitable result is reached. By using inheritance from parent folders within the content management system content can automatically be given the right security, meta data and workflow information for a particular project's content. This relieves the burden of doing this for every piece of content from management teams and content contributors. We will cover more about the management phase within the content lifecycle in our next installment.

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  • Defining a service layer: the text-based adventure

    - by Stacy Vicknair
    Applications these days have more options than ever for a user interface, and it’s only going to grow. A successful product might require native applications for mobile devices, a regular web implementation, or even a gaming console. These systems often will be centralized and data driven. The solution is one that’s fairly solitary, a service layer! Simply put, take what’s shared and put it behind a physical or abstract layer that defines the boundary between the specific user interface and the shared content.   I know, I know, none of this is complicated. But some times it can be difficult to discern what belongs on which side of the line. For instance, say we’re creating a service that will provide content for both an ASP.NET MVC application and a WP7 application. Although the content served to each application is the same, there are different paradigms and patterns for displaying that data in the different environments. In ASP.NET MVC, you may create a model specific to a page that combines necessary information. In the WP7 application you might require different sets of data that you will connect via MVVM with the view. The general rule of thumb is that any shared content, business rules, or data should exist separately. Any element that is specific to the current UI implementation should be included in a separate library or with the UI implementation itself. The WP7 application doesn’t need my MVC specific model classes. My MVC application doesn’t require those INotifyPropertyChanged viewmodels that the WP7 application depends on. In both cases, there should be additional processing done above the service layer to massage the data to the application’s specific needs.   Service-ocalypse: the text based adventure What helps me the most about deciding whether or not something belongs coupled to the UI implementation or in the shared implementation is thinking of the simplest implementation you could have: a console application. You might have played a game like Peasant’s Quest: The console app is the text based adventure game version of your application. If you’re service was consumed in its simplest form, you would simply have a console based API for it that issues requests. Maybe those requests aren’t SWIM TO BOAT, but they might be CREATE USER JOHN. If I issue a request, I expect that request to be issued to the service. If the service has any exceptions or issues with my input, that business logic should be encapsulated in that service, not implemented in the UI. The service layer should be your functional application in its entirety, and anything above that layer should only assist with the display of that information.

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  • Summit 2014 Registration Is Open

    - by KemButller
    Attention Oracle (employees) Field Team and Oracle JD Edwards Partners REGISTRATION IS NOW OPEN for Oracle's 5th Annual JD Edwards Summit - Monday, January 27th through Friday, January 31st, 2014, in Broomfield, Colorado. The theme of this year's Summit is "Success Through Continued Innovation”.  Our goals are to update you on our current and future product roadmap, new products, selling strategies for new prospects, growing the footprint in our JD Edwards install base, as well as providing a venue for networking.  The JD Edwards Summit is to the selling and servicing community what COLLABORATE is to the user community.  This is a MUST ATTEND event if you recommend, sell, implement and/or support the JD Edwards product, whether you are new to JD Edwards or a seasoned pro, an executive, account executive, in presales or in consulting.  The Summit promises a content-rich and unique networking experience for all attendees. Highlights include:  Monday afternoon kicks off the Summit with a variety of workshops as well as an afternoon preview of the Sponsor Showcase.  Start your networking at the Summit kickoff party Monday evening. Tuesday morning features several informative keynotes in the Summit General Assembly followed by key messages delivered in Super Sessions in the afternoon, focused on each of the JD Edwards community audiences. The educational offerings continue on Wednesday and Thursday with over 90 breakout sessions on topics spanning technology, applications (core JD Edwards, Edge, Fusion), Sales, Presales and Implementation. Friday concludes with new workshops for the implementation community.A Attendees will be enriched with numerous opportunities to network with fellow partners and Oracle throughout the week.  Consider bringing your team and using this venue to hold your own organization kickoff meeting prior to or post Summit. Contact Sheila Ebbitt (Sheila.ebbitt@oracle-DOT-com) for further assistance with your planning.  Attendees will be charged a Summit fee of US$ 250. Online registration cut-off is January 17, 2014. All registration requests after that time will be processed on-site at the event with an attendee fee of US$ 500. Please contact Rene Chapman (rene.chapman@oracle-DOT-com) for information on sponsorship opportunities. For further details on the JD Edwards Summit including agenda, workshops, educational sessions, lodging,  sponsors and Summit registration, click here! Register now! This is going to be an awesome event! John Schiff Vice President JD Edwards Business Development 

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  • The Minimalist Approach to Content Governance - Manage Phase

    - by Kellsey Ruppel
    Originally posted by John Brunswick. Most people would probably agree that creating content is the enjoyable part of the content life cycle. Management, on the other hand, is generally not. This is why we thankfully have an opportunity to leverage meta data, security and other settings that have been applied or inherited in the prior parts of our governance process. In the interests of keeping this process pragmatic, there is little day to day activity that needs to happen here. Most of the activity that happens post creation will occur in the final "Retire" phase in which content may be archived or removed. The Manage Phase will focus on updating content and the meta data associated with it - specifically around ownership. Often times the largest issues with content ownership occur when a content creator leaves and organization or changes roles within an organization.   1. Update Content Ownership (as needed and on a quarterly basis) Why - Without updating content to reflect ownership changes it will be impossible to continue to meaningfully govern the content. How - Run reports against the meta data (creator and department to which the creator belongs) on content items for a particular user that may have left the organization or changed job roles. If the content is without and owner connect with the department marked as responsible. The content's ownership should be reassigned or if the content is no longer needed by that department for some reason it can be archived and or deleted. With a minimal investment it is possible to create reports that use an LDAP or Active Directory system to contrast all noted content owners versus the users that exist in the directory. The delta will indicate which content will need new ownership assigned. Impact - This implicitly keeps your repository and search collection clean. A very large percent of content that ends up no longer being useful to an organization falls into this category. This management phase (automated if possible) should be completed every quarter or as needed. The impact of actually following through with this phase is substantial and will provide end users with a better experience when browsing and searching for content.

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  • Down to the Wire - Yet More Solaris Things to See at OpenWorld (and JavaOne!)

    - by Larry Wake
    San Francisco is bracing for the annual invasion. The airport's jammed, the tweets are flying, and the numbers are crazy: more than 50,000 attendees and 2,500+ sessions, taking over Moscone Convention Center, two streets, Union Square, and seemingly every hotel in town (98,000 hotel room nights). So yeah, it's busy. And it's not just OpenWorld--we've also got JavaOne, MySQL Connect, and four other sub-events going on as well. Speaking of JavaOne, you can find Solaris-related activity there, too -- I've highlighted one hands-on lab below. Here's a last pre-event roundup of activities for consideration; enjoy the show(s)! (Remember, Schedule Builder is your friend; use it with the session numbers below to register.) Monday, October 1st: 3:15 PM - General Session: Accelerate Your Business with the Oracle Hardware Advantage(GEN9691, Moscone North Hall D) John Fowler, head of Oracle's Systems organization, will talk about Oracle hardware technology and how it's co-engineered with other key technologies, including Oracle Solaris. Tuesday, October 2nd: 10:15 AM - Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC(CON4431, Moscone South 270)Get the birds-eye lowdown (whatever that means) on how U.S. Cellular  built its Infrastructure as a Service (IaaS) cloud delivery platform with Oracle’s SPARC T4 servers, Oracle Solaris 11, Oracle Solaris Cluster 4, and Oracle VM Server for SPARC. The session covers the high-level design, business case made, implementation details, and lessons learned. 11:45 AM - Oracle Solaris 11 Panel: Insights and Directions from Oracle Solaris Core Engineering(CON8790, Moscone South 252) This has been one of the livelier Solaris-related sessions in years past (and I'm not saying that just because I get to moderate it this year). A panel of core engineers responsible for a wide range of key Solaris technologies will talk about some of the interesting work they've been doing -- but mostly we keep time open for the panel to take questions from attendees, because that's the fun part. Wednesday, October 3rd: 10:00 AM - Tracing Your Java Application Tuning on Oracle Solaris with DTrace(HOL10214, Hilton San Francisco, Franciscan A/B/C/D) This JavaOne hands-on lab will show how to use the DTrace framework to dynamically trace your Java applications on Oracle Solaris and uncover new tuning opportunities. Thursday, October 4th: 12:45 PM - Oracle Solaris 11: Optimized for Oracle Database, Oracle WebLogic Server, and Java(CON8800, Moscone South 252) Explore how Oracle Solaris 11 has been built to be the best platform for the cloud and enterprise applications, with built-in optimizations to improve performance and deliver unique functionality with Oracle Database, Oracle WebLogic Server, and Java.

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  • vsftpd 500 OOPS: priv_sock_get_int

    - by user1613878
    I have a problem with vsftpd that replies "500 OOPS: priv_sock_get_int" when i do command "ls". following is a snip of ftp client console running on osx. And I'm using test account that has home directory on the ftp server, not virtual account. Connected to 192.0.0.20. 220 satellite Name (192.0.0.20:john): test_account 331 Please specify the password. Password: 230 Login successful. Remote system type is UNIX. Using binary mode to transfer files. ftp> ls 500 OOPS: priv_sock_get_int 421 Service not available, remote server has closed connection. and my vsftpd.conf local_enable=YES write_enable=YES #local_umask=022 local_umask=002 #anon_upload_enable=YES #anon_mkdir_write_enable=YES #dirmessage_enable=YES #xferlog_enable=YES connect_from_port_20=YES #chown_uploads=YES #chown_username=whoever #xferlog_file=/var/log/vsftpd.log #xferlog_std_format=YES #idle_session_timeout=600 #data_connection_timeout=120 #nopriv_user=test #async_abor_enable=YES #ascii_upload_enable=YES #ascii_download_enable=YES ftpd_banner=welcome #deny_email_enable=YES #banned_email_file=/etc/vsftpd.banned_emails #chroot_local_user=YES #chroot_list_enable=YES #chroot_list_file=/etc/vsftpd.chroot_list #ls_recurse_enable=YES listen=YES #listen_ipv6=YES #ssl_enable=NO pasv_enable=YES pasv_max_port=12500 pasv_min_port=12000 port_enable=YES pasv_address=192.0.0.20 pasv_promiscuous=YES port_promiscuous=YES file_open_mode=0666

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  • Sending microphone input over Remote Desktop 7.0

    - by Taylor Price
    I am using Remote Desktop 7 (the new version that came out with Windows 7) to control a Windows XP Pro machine. I have selected "Record from this computer" in the Remote Audio settings. When I connect to the machine, go to the control panel, open the sound panel, and go to the audio tab, I find that the default sound playback device is "Microsoft RDP Audio Driver". However, there is no default sound recording device. As expected, my IP phone thinks there is no recording device. If I am sitting in front of the computer with a mic plugged in, it works just fine. Has anybody else been able to get this work appropriately? Is there anything that I have to setup on the XP machine to get this working? Thanks in advance. Edit: As John T pointed out below, you have to be connecting to a Windows 7 Enterprise or Ultimate machine for this to work. I've also found out that Multi-monitor support has the same requirement.

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  • Mac OS X printing to CUPS - More intuitive authentication failure?

    - by Moduspwnens
    We have a network-wide CUPS server that offers authenticated printer access to all our campus users. We've been pretty disappointed with the way Mac clients handle bad printing authentication, though. In any other authentication dialog, when a user types in a bad username or password, the window shakes briefly, allowing the user to re-enter. With printers, this isn't the case. It'll happily accept (and even save to the keychain, if specified) bad credentials. The authentication dialog is dismissed, and the user then has to deal with the print jobs showing up as "On hold (authentication required)". To get their job printed, they need to select it in the printer's queue, click "Resume", then re-enter appropriate credentials. Is there a way to get failed printing authentication to work more intuitively for Mac OS X clients? We're trying to support a BYOD environment, but our end users have been really confused by this. It's made even worse by the way it pre-populates the user's full login name (e.g. "Smith, John"), which tends to make them think to use their local machine passwords.

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  • scp No such file or directory

    - by Joe
    I've a confusing question for which superuser doesn't seem to have a good answer, and neither google. I'm trying to scp a file from a remote server to my local machine. The command is this scp user@server:/path/to/source/file.gz /path/to/destination The error I get is: scp: /path/to/source/file.gz: No such file or directory user is my username on the server. The command syntax appears fine to me. ssh works fine and I can cd to the file and it doesn't seem to be an access control issue? Thanks; Edit: Thank you John. I spotted the issue. ls returned this: -r--r--r-- 1 nobody users 168967171 Mar 10 2009 /path/to/source/file.gz So, the file was on a read-only file system and user is able to read it but not scp. I just copied the file to a different directory and chown it and worked fine. It would be good if someone can explain why this is the case though.

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  • What are the disadvantages of domain email forwarding?

    - by naivedeveloper
    I have a domain, example.com. My domain registrar gives me two options concerning email. Set up forwarding email addresses (e.g., [email protected] forwarded to [email protected]. Set up Google Apps for email management Thus far, I have gone with option 1. I have a generic GMail email, [email protected], and I subsequently set up various email addresses on my registrar to forward to this gmail address: [email protected] -> [email protected] [email protected] -> [email protected] [email protected] -> [email protected] Through the GMail account, I have the option to alias these addresses when sending email. For example, from [email protected], I can "send email as" [email protected]. That way from the vantage point of the receiver of the email, the email came from [email protected] as opposed to [email protected]. My question is: Are there any disadvantages of this approach? Are these emails more susceptible to being picked up by spam filters vs using the Google Apps approach? Is there any hidden indication that the email is being aliased? When viewing the email headers, it shows the email was sent from [email protected] and not [email protected] or "forwarded from [email protected]" or anything like that. Am I naive in assuming that my cheap approach to email is masked by aliasing my outgoing emails? I have chosen approach number 1 simply because of the ease of setup. With that said, are there any advantages of going with approach 2 (the Google Apps approach)? Thanks for suggestions and advice.

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