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  • Building a Distributed Commerce Infrastructure in the Cloud using Azure and Commerce Server

    - by Lewis Benge
    One of the biggest questions I routinely get asked is how scalable Commerce Server is. Of course the text book answer is the product has been around for 10 years, powers some of the largest e-Commerce websites in the world, so it scales horizontally extremely well. One argument however though is what if you can't predict the growth of demand required of your Commerce Platform, or need the ability to scale up during busy seasons such as Christmas for a retail environment but are hesitant on maintaining the infrastructure on a year-round basis? The obvious answer is to utilise the many elasticated cloud infrastructure providers that are establishing themselves in the ever-growing market, the problem however is Commerce Server is still product which has a legacy tightly coupled dependency on Windows and IIS components. Commerce Server 2009 codename "R2" however introduced to the concept of an n-tier deployment of Microsoft Commerce Server, meaning you are no longer tied to core objects API but instead have serializable Commerce Entity objects, and business logic allowing for Commerce Server to now be built into a WCF-based SOA architecture. Presentation layers no-longer now need to remain on the same physical machine as the application server, meaning you can now build the user experience into multiple-technologies and host them in multiple places – leveraging the transport benefits that a WCF service may bring, such as message queuing, security, and multiple end-points. All of this logic will still need to remain in your internal infrastructure, for two reasons. Firstly cloud based computing infrastructure does not support PCI security requirements, and secondly even though many of the legacy Commerce Server dependencies have been abstracted away within this version of the application, it is still not a fully supported to be deployed exclusively into the cloud. If you do wish to benefit from the scalability of the cloud however, you can still achieve a great Commerce Server and Azure setup by utilising both the Azure App Fabric in terms of the service bus, and authentication services and Windows Azure to host any online presence you may require. The architecture would be something similar to this: This setup would allow you to construct your Commerce Services as part of your on-site infrastructure. These services would contain all of the channels custom business logic, and provide the overall interface back into the underlying Commerce Server components. It would be recommended that services are constructed around the specific business domain of the application, which based on your business model would usually consist of separate services around Catalogue, Orders, Search, Profiles, and Marketing. The App Fabric service bus is then used to abstract and aggregate further the services, making them available to the cloud and subsequently secured by App Fabrics authentication services. These services are now available for consumption by any client, using any supported technology – not just .NET. Thus meaning you are now able to construct apps for IPhone, integrate with Java based POS Devices, and any many other potential uses. This aggregation is useful, and forms the basis of the further strategy around diversifying and enhancing the e-Commerce experience, but also provides the foundation for the scalability we want to gain from utilising a cloud-based application platform. The Windows Azure application platform is Microsoft solution to benefiting from the true economies of scale in terms of the elasticity of the cloud. Just before the launch of the Azure Platform – Domino's pizza actually managed to run their whole SuperBowl operation from the scalability of Windows Azure, and simply switching back to their traditional operation the next day with no residual infrastructure costs. The platform also natively can subscribe to services and messages exposed within the AppFabric service bus, making it an ideal solution to build and deploy a presentation layer which will need to support of scalable infrastructure – such as a high demand public facing e-Commerce portal, or a promotion element of a brand. Windows Azure has excellent support for ASP.NET, including its own caching providers meaning expensive operations such as catalogue queries can persist in memory on the application server, reducing the demand on internal infrastructure and prioritising it for more business critical operations such as receiving orders and processing payments. Windows Azure also supports other languages too, meaning utilising this approach you can technically build a Commerce Server presentation layer in Java, PHP, or Ruby – or equally in ASP.NET or Silverlight without having to change any of the underlying business or Commerce Server implementation. This SOA-style architecture is one of the primary differentiators for Commerce Server as a product in the e-Commerce market, and now with the introduction of a WCF capability in Commerce Server 2009/2009 R2 the opportunities for extensibility of the both the user experience, and integration into third parties, are drastically increased, all with no effect to the underlying channel logic. So if you are looking at deployment options for your e-Commerce application to help support demand in a cost effective way. I would highly recommend you consider looking at Windows Azure, and if you have any questions in-particular about this style of deployment, please feel free to get in touch!

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  • SQL SERVER – Guest Post by Sandip Pani – SQL Server Statistics Name and Index Creation

    - by pinaldave
    Sometimes something very small or a common error which we observe in daily life teaches us new things. SQL Server Expert Sandip Pani (winner of Joes 2 Pros Contests) has come across similar experience. Sandip has written a guest post on an error he faced in his daily work. Sandip is working for QSI Healthcare as an Associate Technical Specialist and have more than 5 years of total experience. He blogs at SQLcommitted.com and contribute in various forums. His social media hands are LinkedIn, Facebook and Twitter. Once I faced following error when I was working on performance tuning project and attempt to create an Index. Mug 1913, Level 16, State 1, Line 1 The operation failed because an index or statistics with name ‘Ix_Table1_1′ already exists on table ‘Table1′. The immediate reaction to the error was that I might have created that index earlier and when I researched it further I found the same as the index was indeed created two times. This totally makes sense. This can happen due to many reasons for example if the user is careless and executes the same code two times as well, when he attempts to create index without checking if there was index already on the object. However when I paid attention to the details of the error, I realize that error message also talks about statistics along with the index. I got curious if the same would happen if I attempt to create indexes with the same name as statistics already created. There are a few other questions also prompted in my mind. I decided to do a small demonstration of the subject and build following demonstration script. The goal of my experiment is to find out the relation between statistics and the index. Statistics is one of the important input parameter for the optimizer during query optimization process. If the query is nontrivial then only optimizer uses statistics to perform a cost based optimization to select a plan. For accuracy and further learning I suggest to read MSDN. Now let’s find out the relationship between index and statistics. We will do the experiment in two parts. i) Creating Index ii) Creating Statistics We will be using the following T-SQL script for our example. IF (OBJECT_ID('Table1') IS NOT NULL) DROP TABLE Table1 GO CREATE TABLE Table1 (Col1 INT NOT NULL, Col2 VARCHAR(20) NOT NULL) GO We will be using following two queries to check if there are any index or statistics on our sample table Table1. -- Details of Index SELECT OBJECT_NAME(OBJECT_ID) AS TableName, Name AS IndexName, type_desc FROM sys.indexes WHERE OBJECT_NAME(OBJECT_ID) = 'table1' GO -- Details of Statistics SELECT OBJECT_NAME(OBJECT_ID) TableName, Name AS StatisticsName FROM sys.stats WHERE OBJECT_NAME(OBJECT_ID) = 'table1' GO When I ran above two scripts on the table right after it was created it did not give us any result which was expected. Now let us begin our test. 1) Create an index on the table Create following index on the table. CREATE NONCLUSTERED INDEX Ix_Table1_1 ON Table1(Col1) GO Now let us use above two scripts and see their results. We can see that when we created index at the same time it created statistics also with the same name. Before continuing to next set of demo – drop the table using following script and re-create the table using a script provided at the beginning of the table. DROP TABLE table1 GO 2) Create a statistic on the table Create following statistics on the table. CREATE STATISTICS Ix_table1_1 ON Table1 (Col1) GO Now let us use above two scripts and see their results. We can see that when we created statistics Index is not created. The behavior of this experiment is different from the earlier experiment. Clean up the table setup using the following script: DROP TABLE table1 GO Above two experiments teach us very valuable lesson that when we create indexes, SQL Server generates the index and statistics (with the same name as the index name) together. Now due to the reason if we have already had statistics with the same name but not the index, it is quite possible that we will face the error to create the index even though there is no index with the same name. A Quick Check To validate that if we create statistics first and then index after that with the same name, it will throw an error let us run following script in SSMS. Make sure to drop the table and clean up our sample table at the end of the experiment. -- Create sample table CREATE TABLE TestTable (Col1 INT NOT NULL, Col2 VARCHAR(20) NOT NULL) GO -- Create Statistics CREATE STATISTICS IX_TestTable_1 ON TestTable (Col1) GO -- Create Index CREATE NONCLUSTERED INDEX IX_TestTable_1 ON TestTable(Col1) GO -- Check error /*Msg 1913, Level 16, State 1, Line 2 The operation failed because an index or statistics with name 'IX_TestTable_1' already exists on table 'TestTable'. */ -- Clean up DROP TABLE TestTable GO While creating index it will throw the following error as statistics with the same name is already created. In simple words – when we create index the name of the index should be different from any of the existing indexes and statistics. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Error Messages, SQL Index, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: SQL Statistics

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  • Off The Beaten Path—Three Things Growing Midsize Companies are Thankful For

    - by Christine Randle
    By: Jim Lein, Senior Director, Oracle Accelerate Last Sunday I went on a walkabout.  That’s when I just step out the door of my Colorado home and hike through the mountains for hours with no predetermined destination. I favor “social trails”, the unmapped routes pioneered by both animal and human explorers.  These tracks  are usually more challenging than established, marked routes and you can’t be 100% sure of where you’re going to end up. But I’ve found the rewards to be much greater. For awhile, I pondered on how—depending upon your perspective—the current economic situation worldwide could be viewed as either a classic “the glass is half empty” or a “the glass is half full” scenario. Midsize companies buy Oracle to grow and so I’m continually amazed and fascinated by the success stories our customers relate to me.  Oracle’s successful midsize companies are growing via innovation, agility, and opportunity. For them, the glass isn’t half full—it’s overflowing. Growing Midsize Companies are Thankful for: Innovation The sun angling through the pine trees reminded me of a conversation with a European customer a year ago May.  You might not recognize the name but, chances are, your local evening weather report relies on this company’s weather observation, monitoring and measurement products.  For decades, the company was recognized in its industry for product innovation, but its recent rapid growth comes from tailoring end to end product and service solutions based on the needs of distinctly different customer groups across industrial, public sector, and defense sectors.  Hours after that phone call I was walking my dog in a local park and came upon a small white plastic box sprouting short antennas and dangling by a nylon cord from a tree branch.  I cut it down. The name of that customer’s company was stamped on the housing. “It’s a radiosonde from a high altitude weather balloon,” he told me the next day. “Keep it as a souvenir.”  It sits on my fireplace mantle and elicits many questions from guests. Growing Midsize Companies are Thankful for: Agility In July, I had another interesting discussion with the CFO of an Asia-Pacific company which owns and operates a large portfolio of leisure assets. They are best known for their epic outdoor theme parks. However, their primary growth today is coming from a chain of indoor amusement centers in the USA where billiards, bowling, and laser tag take the place of roller coasters, kiddy rides, and wave pools. With mountains and rivers right out my front door, I’m not much for theme parks, but I’ll take a spirited game of laser tag any day.  This company has grown dramatically since first implementing Oracle ERP more than a decade ago. Their profitable expansion into a completely foreign market is derived from the ability to replicate proven and efficient best business practices across diverse operating environments.  They recently went live on Oracle’s Fusion HCM and Taleo. Their CFO explained to me how, with thousands of employees in three countries, Fusion HCM and Taleo would enable them to remain incredibly agile by acting on trends linking individual employee performance to their management, establishing and maintaining those best practices. Growing Midsize Companies are Thankful for: Opportunity I have three GPS apps on my iPhone. I use them mainly to keep track of my stats—distance, time, and vertical gain. However, every once in awhile I need to find the most efficient route back home before dark from my current location (notice I didn’t use the word “lost”). In August I listened in on an interview with the CFO of another European company that designs and delivers telematics solutions—the integrated use of telecommunications and informatics—for managing the mobile workforce. These solutions enable customers to achieve evolutionary step-changes in their performance and service delivery. Forgive the overused metaphor, but this is route optimization on steroids.  The company’s executive team saw an opportunity in this emerging market and went “all in”. Consequently, they are being rewarded with tremendous growth results and market domination by providing the ability for their clients to collect and analyze performance information related to fuel consumption, service workforce safety, and asset productivity. This Thanksgiving, I’m thankful for health, family, friends, and a career with an innovative company that helps companies leverage top tier software to drive and manage growth. And I’m thankful to have learned the lesson that good things happen when you get off the beaten path—both when hiking and when forging new routes through a complex world economy. Halfway through my walkabout on Sunday, after scrambling up a long stretch of scree-covered hill, I crested a ridge with an obstructed view of 14,265 ft Mt Evans just a few miles to the west.  There, nowhere near a house or a trail, someone had placed a wooden lounge chair. Its wood was worn and faded but it was sturdy. I had lunch and a cold drink in my pack. Opportunity knocked and I seized it. Happy Thanksgiving.  

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  • OPN Oracle ECM 10g R3 Implementation Boot Camp - (12-14/Abr/10)

    - by Claudia Costa
    É com entusiasmo que lhe anunciamos o bootcamp de Oracle ECM 10g R3 Implementation que irá realizar nos dias 12-14 de Abril  que abordará os tópicos abaixo descritos. Com o objectivo de ajudar os parceiros a desenvolver competências, a Oracle University e a Oracle Alliances&Channel, desenharam este bootcamp, compactando os conteúdos e reduzindo assim os custos. Preço por participante (3 dias) - 1.250 Eur + Iva  Oracle offers the most unified, usable enterprise content management platform in today's market. With centralized control across single or multiple repositories, common core functionality, and easily scalable content management capabilities, Oracle provides content management solutions for many content types and users-wherever they work in the enterprise.   The Oracle Enterprise Content Management (ECM) Implementation Boot Camp examines the fundamental concepts, techniques, and architecture of Oracle's ECM technologies. Join this training to learn how you can manage and maintain unstructured content   Target Audience:  The Oracle ECM Implementation Boot Camp is designed for architects, technical consultants, team/project leaders and functional consultants of our system integrator partners who want to ramp-up on ECM technology.   Contents:  The ECM Implementation Boot Camp is a three-day hands-on workshop, designed for Oracle Partners who are new to ECM, and will provide implementation instruction on the ECM technology offered by Oracle. The boot camp will: • Provide hands-on experience in implementing Oracle's truly unified, open and standard base ECM technology • Provide the strategic direction about Oracle's Fusion Middleware/Enterprise 2.0 and its role in composite application development • Expose broad set of Oracle's ECM technologies.   Objectives: The Oracle ECM Implementation Boot Camp is primarily focused on the Oracle's ECM offering to manage and maintain unstructured content and covers Universal Content Management (UCM), Image and Process Management (IPM), Universal Records Management (URM), and Information Rights Management (IRM):   Topics Covered • Introduction to Oracle UCM o UCM Overview o UCM Architecture Overview • Content Server and Document Management basics o Installation and Administration Skills § User and Security Admin § Configuration (metadata, DCLs, profiles, rules, etc.) § Workflow Admin § System Properties and Component Manager § Managing Subscriptions o Contributing Content § Browser form § WebDAV folder § Desktop Integration o Searching • Web Content Management o Site Studio • Universal Records Management • Information Right Management (IRM) • Image & Process Management (IPM) • Oracle Document Capture • Oracle eMail Archive Service. Labs • Content Server Installation • Use and Administration of Content Server • Introduction to Site Studio • Use and Administration of Records Manager Demo: The R&D Group and the New Patent Focus: Information Rights Management, Knowledge Management, Accounts Payable Image Automation, Imaging and Process Management Case Study Use Case 1: Enable City of Xalco to streamline internal processes by empowering city employees to quickly and efficiently manage and publish information on their employee intranet and eventually public Web site. Use Case 2: Help Acme & Co in archiving its goal is to become "paperless" by managing all of their company's business content in a central, Web-based repository. Acme's business content ranges from policies and procedures to Employee listings and marketing materials.   Agenda: Day 1 ·         ECM Overview & Content Server ·         ECM Overview ·         ECM Architecture and Installation ·         UCM and Digital Asset Management DEMO ·         Lab 1 - Content Server Installation ·         Lab 2 - Use and Administration of Content Server   Day 2 ·         Web Content Management ·         Lab 2 - Use and Administration of Content ·         Server (continued) ·         Introduction to Web Content Management ·         Lab 3 - Site Studio   Day 3 ·         URM/IRM/IPM ·         Introduction to Universal Records Management ·         Lab 4 - URM ·         Introduction to Information Rights Management ·         Information Rights Management DEMO ·         Introduction to Image and Process Management ·         Image and Process Management Demo ·         Oracle Document Capture ·         Oracle eMail Archive   Material needed for Bootcamp: This Boot camp requires attendees to provide their own laptops for this class. Attendee laptops must meet the following minimum hardware/software requirements: Hardware • RAM: 2GB RM minimum (1 GB RAM is not enough) • HDD: 15 GB free HDD space   Pre requistes: To ensure a valuable learning experience, participation in this boot camp requires completing the prerequisite courses and successfully passing the prerequisite assessment test that is mapped into the Oracle Enterprise Content Management Implementation Boot Camp guided learning path. At a minimum, participants with equivalent skills and background should review the guided learning path and successfully pass the prerequisite assessment test to ensure they possess the background necessary to benefit from participation in the boot Camp.   ---------------------------------------------------------------------   Para mais informações/inscrições, contacte: Mónica Pires  21 423 51 44 Horário e Local 9:30h - 12:30h e 14:00h - 17:00 ( 6 horas/dia )Oracle, Porto Salvo - Oeiras.

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  • Unique Business Value vs. Unique IT

    - by barry.perkins
    When the age of computing started, technology was new, exciting, full of potential and had a long way to grow. Vendor architectures were proprietary, and limited in function at first, growing in capability and complexity over time. There were few if any "standards", let alone "open standards" and the concepts of "open systems", and "open architectures" were far in the future. Companies employed intelligent, talented and creative people to implement the best possible solutions for their company. At first, those solutions were "unique" to each company. As time progressed, standards emerged, companies shared knowledge, business capability supplied by technology grew, and companies continued to expand their use of technology. Taking advantage of change required companies to struggle through periodic "revolutionary" change cycles, struggling through costly changes that were fraught with risk, resulted in solutions with an increasingly shorter half-life, and frequently required altering existing business processes and retraining employees and partner businesses. The pace of technological invention and implementation grew at an ever increasing rate, making the "revolutionary" approach based upon "proprietary" or "closed" architectures or technologies no longer viable. Concurrent with the advancement of technology, the rate of change in business increased, leading us to the incredibly fast paced, highly charged, and competitive global economy that we have today, where the most successful companies are companies that are good at implementing, leveraging and exploiting change. Fast forward to today, a world where dramatic changes in business and technology happen continually, a world where "evolutionary" change is crucial. Companies can no longer afford to build "unique IT", nor can they afford regular intervals of "revolutionary" change, with the associated costs and risks. Human ingenuity was once again up to the task, turning technology into a platform supporting business through evolutionary change, by employing "open": open standards; open systems; open architectures; and open solutions. Employing "open", enables companies to implement systems based upon technology, capability and standards that will evolve over time, providing a solid platform upon which a company can drive business needs, requirements, functions, and processes down into the technology, rather than exposing technology to the business, allowing companies to focus on providing "unique business value" rather than "unique IT". The big question! Does moving from "older" technology that no longer meets the needs of today's business, to new "open" technology require yet another "revolutionary change"? A "revolutionary" change with a short half-life, camouflaging reality with great marketing? The answer is "perhaps". With the endless options available to choose from, it is entirely possible to implement a solution that may work well today, but in 5 years time will become yet another albatross for the company to bear. Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution. There is no such thing as a "1 size fits all" IT solution for business. If all companies implemented business solutions based upon technology that required, or forced the same business processes across all businesses in an industry, it would be extremely difficult to show competitive advantage through "unique business value". It would be equally difficult to "evolve" to meet or exceed business needs and keep up with today's rapid pace of change. How does one ensure that they do not jump from one trap directly into another? Or to put it positively, there are solutions available today that can address these challenges and issues. How does one ensure that the buying decision of today will serve the business well for years into the future? Intelligent & Informed decisions - "buying right" In a previous blog entry, we discussed the value of linking tactical to strategic The key is driving the focus to what is best for your business, handling today's tactical issues while also aligning with a roadmap/strategy that is tightly aligned with your strategic business objectives. When considering the plethora of possible options that provide various approaches to solving today's complex business problems, it is extremely important to ensure that vendors supplying those options, focus on what is best for your business, supplying sufficient information, providing adequate answers to questions, addressing challenges, issues, concerns and objections honestly and openly, and focus on supplying solutions that are tailored for, and deliver the most business value possible for your business. Here are a few questions to consider relative to the proposed options that should help ensure that today's solution doesn't become tomorrow's problem. Do the proposed solutions: Solve the problem(s) you are trying to address? Provide a solid foundation upon which to grow/enhance your business? Provide tactical gains that align with and enable your strategic business goals/objectives? Provide an infrastructure that can be leveraged with subsequent projects? Solve problems for the business overall, the lines of business, or just IT? Simplify your current environment Provide the basis for business: Efficiency Agility Clarity governance, risk, compliance real time business visibility and trend analysis Does your IT staff have the knowledge/experience to successfully manage the proposed systems once they are deployed in production? Done well, you will be presented with options tailored to your business, that enable you to drive the "unique business value" necessary to help your business stand out from others, creating a distinct competitive advantage, delivering what your customers need, when they need it, so you can attract new customers, new business, and grow top line revenue, all at a cost that provides a strong Return on Investment/Return on Assets. The net result is growth with managed cost providing significantly improved profit margin and shareholder value.

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  • World Record Oracle Business Intelligence Benchmark on SPARC T4-4

    - by Brian
    Oracle's SPARC T4-4 server configured with four SPARC T4 3.0 GHz processors delivered the first and best performance of 25,000 concurrent users on Oracle Business Intelligence Enterprise Edition (BI EE) 11g benchmark using Oracle Database 11g Release 2 running on Oracle Solaris 10. A SPARC T4-4 server running Oracle Business Intelligence Enterprise Edition 11g achieved 25,000 concurrent users with an average response time of 0.36 seconds with Oracle BI server cache set to ON. The benchmark data clearly shows that the underlying hardware, SPARC T4 server, and the Oracle BI EE 11g (11.1.1.6.0 64-bit) platform scales within a single system supporting 25,000 concurrent users while executing 415 transactions/sec. The benchmark demonstrated the scalability of Oracle Business Intelligence Enterprise Edition 11g 11.1.1.6.0, which was deployed in a vertical scale-out fashion on a single SPARC T4-4 server. Oracle Internet Directory configured on SPARC T4 server provided authentication for the 25,000 Oracle BI EE users with sub-second response time. A SPARC T4-4 with internal Solid State Drive (SSD) using the ZFS file system showed significant I/O performance improvement over traditional disk for the Web Catalog activity. In addition, ZFS helped get past the UFS limitation of 32767 sub-directories in a Web Catalog directory. The multi-threaded 64-bit Oracle Business Intelligence Enterprise Edition 11g and SPARC T4-4 server proved to be a successful combination by providing sub-second response times for the end user transactions, consuming only half of the available CPU resources at 25,000 concurrent users, leaving plenty of head room for increased load. The Oracle Business Intelligence on SPARC T4-4 server benchmark results demonstrate that comprehensive BI functionality built on a unified infrastructure with a unified business model yields best-in-class scalability, reliability and performance. Oracle BI EE 11g is a newer version of Business Intelligence Suite with richer and superior functionality. Results produced with Oracle BI EE 11g benchmark are not comparable to results with Oracle BI EE 10g benchmark. Oracle BI EE 11g is a more difficult benchmark to run, exercising more features of Oracle BI. Performance Landscape Results for the Oracle BI EE 11g version of the benchmark. Results are not comparable to the Oracle BI EE 10g version of the benchmark. Oracle BI EE 11g Benchmark System Number of Users Response Time (sec) 1 x SPARC T4-4 (4 x SPARC T4 3.0 GHz) 25,000 0.36 Results for the Oracle BI EE 10g version of the benchmark. Results are not comparable to the Oracle BI EE 11g version of the benchmark. Oracle BI EE 10g Benchmark System Number of Users 2 x SPARC T5440 (4 x SPARC T2+ 1.6 GHz) 50,000 1 x SPARC T5440 (4 x SPARC T2+ 1.6 GHz) 28,000 Configuration Summary Hardware Configuration: SPARC T4-4 server 4 x SPARC T4-4 processors, 3.0 GHz 128 GB memory 4 x 300 GB internal SSD Storage Configuration: "> Sun ZFS Storage 7120 16 x 146 GB disks Software Configuration: Oracle Solaris 10 8/11 Oracle Solaris Studio 12.1 Oracle Business Intelligence Enterprise Edition 11g (11.1.1.6.0) Oracle WebLogic Server 10.3.5 Oracle Internet Directory 11.1.1.6.0 Oracle Database 11g Release 2 Benchmark Description Oracle Business Intelligence Enterprise Edition (Oracle BI EE) delivers a robust set of reporting, ad-hoc query and analysis, OLAP, dashboard, and scorecard functionality with a rich end-user experience that includes visualization, collaboration, and more. The Oracle BI EE benchmark test used five different business user roles - Marketing Executive, Sales Representative, Sales Manager, Sales Vice-President, and Service Manager. These roles included a maximum of 5 different pre-built dashboards. Each dashboard page had an average of 5 reports in the form of a mix of charts, tables and pivot tables, returning anywhere from 50 rows to approximately 500 rows of aggregated data. The test scenario also included drill-down into multiple levels from a table or chart within a dashboard. The benchmark test scenario uses a typical business user sequence of dashboard navigation, report viewing, and drill down. For example, a Service Manager logs into the system and navigates to his own set of dashboards using Service Manager. The BI user selects the Service Effectiveness dashboard, which shows him four distinct reports, Service Request Trend, First Time Fix Rate, Activity Problem Areas, and Cost Per Completed Service Call spanning 2002 to 2005. The user then proceeds to view the Customer Satisfaction dashboard, which also contains a set of 4 related reports, drills down on some of the reports to see the detail data. The BI user continues to view more dashboards – Customer Satisfaction and Service Request Overview, for example. After navigating through those dashboards, the user logs out of the application. The benchmark test is executed against a full production version of the Oracle Business Intelligence 11g Applications with a fully populated underlying database schema. The business processes in the test scenario closely represent a real world customer scenario. See Also SPARC T4-4 Server oracle.com OTN Oracle Business Intelligence oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN WebLogic Suite oracle.com OTN Oracle Solaris oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 30 September 2012.

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  • My Tech Ed North America Preview - Content Edition

    - by Chris Gardner
    As I promised in my last post, I feel the need to give you a rundown on all the technical content I am looking forward to checking out at Tech Ed this year. We shall start with the content I know I'll be able to see. This would be some demo stations in the Technical Learning Center. I will DEFINITELY be checking out the Windows Phone Device Bar. I will admit that I am a bit of a phone snob, and I just want to manhandle all that sexy, sexy tech. I am also planning on talking to the Windows Phone team and the Azure team. Year after year, I end up spending more time in either the TLC or taking certification tests than anywhere else. This leads me to the one "Exam Cram" session I hope to attend. There is a session to cram for 70-599: Designing and Developing Windows Phone Applications. I know this seems odd. I'm (sort of) an XNA guru. However, I'm not that up on my Silverlight. I know enough to add Silverlight to an XNA project. Now, let's talk breakout sessions. We always need to keep track of where we're going. I know, I talk about solving problems over forcing buzz words. However, it is important to know what those buzz words before you tell people not to use them. For this, we will look to the "What's New in Visual Studio 11" and "What's New in Microsoft .NET Framework 4.5." Of course, we do talk bad about buzz words around here. For this, I'm really looking forward to "Visual C#/Visual Basic: Becoming a Guru with Existing Features." I still have .NET 2 tricks that are crucial to my internal libraries. In depth knowledge will NEVER trump shortcut libraries. There is a session in ASP.NET for phones and tablets. For those of you that have not tried to use ASP.NET on a mobile device, there is one thing you really need to understand. Mobile devices don't use scroll bars. That's right; the thing with the least screen real estate doesn't use scroll bars. Thus, I am hoping this session will give some good advice in having an ASP.NET site target both mobile and desktop. The last "business only" session "The Accidental Team Foundation Server Admin." T & W Operations is a VERY small business. As such, I am the TFS admin because I'm the developer that is also the SQL Guru. I keep my server up, but it'd be nice to know some really cool tricks for the part time guy. This leads us the the fun sessions. Coding4Fun has a Kinect session. The Twitter followers will remember that I now have a Kinect for Windows sitting on my desk at work. I have gotten pretty handy with the device, but I KNOW I'm missing some good stuff. Finally, we come to Brian Prince's session on "Making Crazy Money with Games and the Cloud." Never mind the fact that we're using Azure at work. Never mind the fact that I'm actually using the cloud in a game. Never mind the fact that the session has the terms "Crazy Money" and "Games" in the title. If you've never seen Brian Prince speak, you're missing out. In the Hands-on-Labs, we are not allowed to make our own schedule. Instead, we're asked what sessions we can't miss, and they try to schedule around those times. This was the one session I said I couldn't miss. This should complete the technical content for the conference. Coming soon, I'll dig into the certifications I hope to attain. Then, we'll talk about the social activities for the week. Here's a preview of that. I am a member of The Krewe...

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  • WordPress SEO Plugins to make your Blog Search Engine Friendly

    - by Vaibhav
    WordPress is the most common blogging system in use today and its use as a CMS is also wide spread. With hundreds of millions of sites using wordpress, getting correct SEO for your WordPress based Blog or Site is very important. We get regular queries from people who want Search Engine Optimisation for their site or blog which is made using wordpress. Here is a list of 16 of the best WordPress Plug-ins That can help you achieve better rankings: All in one SEO Pack This is most popular plugin among all SEO plugins for WordPress. It is easy to use and is compatible with most of the WordPress plugins. It works as a complete package of SEO plugin – automatically generating META tags and optimizing search engines for your titles and avoiding duplicate content. You can also include META tags manually (Met title, Meta description and Met keywords) for all pages and post in your website. HeadSpace2 HeasSpace2 is available in different languages , you can manage a wide range of SEO Tasks related with meta data, you can tag your posts, Custom descriptions and titles. So your page can rank the created relevancy on Search engines and you can load different settings for different pages. Platinum SEO plugin Automatic 301 redirects permalink changes, META tags generation, avoids duplicate content, and does SEO optimization of post and page titles and a lots of other features. TGFI.net SEO WordPress Plugin It’s a modified version of all-in-one SEO Pack. It has some unique feature over All-in-one SEO plugin, It generate titles, meta descriptions and meta keywords automatically when overrides are not present. Google XML Sitemaps Sitemaps Generated by this tool are supported by  Google,  Yahoo,  Bing, and Ask. We all know Sitemaps make indexing of web pages easier for web crawlers. Crawlers can retrieve complete structure of site and more information by sitemaps. They notify all major search engines about new posts every time you create a new post. Sitemap Generator You can generate highly customizable sitemap for your WordPress page. You can choose what to show and what not to show, you can list the items in your choice of orde. It supports pages and permalinks and multi-level categories. SEO Slugs They can generate more search engine friendly URLs for your site. Slugs are filename assigned to your post , this plugin removes all  common words like ‘a’, ‘the’, ‘in’, ‘what’, ‘you’ from slug which are assigned automatically to your post. SEO Post Links This is a similar plugin to SEO Slug, it removes unnecessary keywords from slug to make it short and SEO friendly and you can fix the number of characters in your post. Automatic SEO links With this tool you can create auto linking in your post. You can use this tool for inter linking or external linking too. Just select your words, anchor text target URL nature of links ( Do fallow / No follow ). This plugin will replace the matches found in post, WP Backlinks A helpful plugin for link exchange , whenever any webmaster submits a link for link exchange, the plugin will spider webmasters site for reciprocal link, and if everything is found good , your link will be exchanged. SEO Title Tag You can optimize your Title  tags of  Word press blog through this plugin . You can also override the title tag with custom titles , mass editing and title tags for 404 pages which are the main feature of this plugin. 404 SEO plugin With this Plugin you can customize 404 page of your site; you can give customized error message and links to relevant pages of your site. Redirection A powerful plugins to manage 301 redirection and logs related with redirection, with this plugin you can track 404 errors and track the log of all redirected URLs , this plugin can redirect  post automatically when URL changes for that post. AddToAny This plugin helps your readers to share, save, email and bookmark your posts and pages. It supports more than a hundred social bookmarking , networking and sharing sites. SEO Friendly Images You can make SEO friendly images available on your site with the help of this tool. It updates images with proper titles and ALT tags. Robots Meta A plugin which prevents Search engines to index comments on your post, login and admin pages. It also allows to add tags for individual pages.

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  • The Year 2010, The Year of Change

    As I look back on the year of 2010, I could have never predicted the wonderful changes that have occurred for my wife and me. The beginning of this year started out as the 9th year that we lived in South Florida, and my fourth year working for DentalPlans.com as a software engineer/network admin. About 3 months in to the year I was given an excellent opportunity to work for MovieTickets.com in the software engineering department. This opportunity allowed me to gain experience with jQuery due to one of my projects was to reengineering MovieTickets.com existing Marketing Panel System. About 3 months after working at MovieTickets.com, my wife and I were offered an opportunity of a life time. I was offered a Job in a large background\information security company located in Nashville, TN as software engineer II.  I must note that after living in South Florida for 9 years, my wife and I really had a strong distaste for the South Florida life style and the general attitude/culture of the area. Even though we shared a strong dislike for the area in which we lived I must admit that it was a tough decision to leave MovieTickets.com because I was really doing well and I made some great new friends like Chris Catto, and Tyson Nero.  In fact, they introduced me to Local Microsoft User Groups, and software development podcast like DotNetRocks.com and Hanselminutes.com.  In addition, we also went to my first Microsoft launch down in Miami for Visual Studios 2010. I must admit it was a cool experience.  I truly hope to keep in touch with them to see how their careers grow, and I know they will. I must admit I was nervous and excited to start the next chapter in our live as I started up the 26 foot U-Haul truck and got on the road for Nashville from Boca Raton. I knew that the change was going to lead to new adventures and new opportunities that I could never imagine.  As we pulled in to the long driveway of our rental house, we knew that this was the right place for my wife and I. Natalie, my wife had actually come up to Nashville and within one week of my job offer had set up a nice rental home for us to restart our lives in TN.  I must admit that the wonderful southern hospitality took a bit to get use to due to the type of people we were used to dealing with on a regular basis. Our first 2 months seemed like we were living a dream because of our new area and the wonderful people we live around. So far my new job is going really well and I really like the people on my team and department. In fact after 6 months I am now in charge of all application builds for our new deployment process. I am also leading up a push for setting up of continuous integration within our new build process.  In addition to starting my new job, I was also offered a position as an adjust instructor at ITT Tech teaching course like VB.net, Java Script, Ajax, and database development. So far I have really like teaching at the college level.  Information technology has really been great for my life so I am really glad to be able to give back. That is actually why I started DotNetBlocks. This site allows me to document things I have learned as I work with technology, and allows others to borrow from my experiences.  I hope that this site can help others as others have helped me get where I am. Finally, I am glade to report that I only have 4 classes left for my master’s degree at Capella University. I am proud to announce that I am still on track to graduate with 3.91 GPA.  This last class was really a test because I had a crazy idea that I could work full time as a software engineer, teach two college courses as a first time teacher and also take an advanced masters class in application architecture. I have no idea how I actually survived, but I am really surprised how well I actually did. I was invited back to reach again at ITT Tech, and I passed my masters class with an “A”.  I have decided to take this next term off from my master’s program so that I do not get burned out.  Also, so that my new current employer will pay for more of my education, tuition reimbursement is an awesome benefit. This was my year 2010, how was yours?

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  • Configuring Expert Search in Communicator 14 and SharePoint 2010

    Communicator 14 provides functionality to be able to search for contacts not just by name, but by skill.  For example a customer service agent at an airline can search for other agents with Travel Advisory experience by typing the search criteria into the Communicator search box and performing a search by keyword.  The search results will return users who have specified that skill in their profile on their SharePoint My Site.  This is actually pretty easy to configure, Ill show you how. Create Search and People Search Results Pages in SharePoint Communicator 14 Expert Search works by using the SharePoint 2010 Search Service to search SharePoint for user profiles with matching keywords.  This requires that you have an Enterprise Search site in your site collection which includes the search service and also the People Results pages.  The easiest way to do this is to create a Search Center site in your site collection. Note: I get an error when trying to create an Enterprise Search site in a Team Site in the SharePoint 2010 RTM bits, so I created it as a site collection that is evident in the URLs you see below. In the screenshots below, you can see that the URL of the SharePoint search service in the Search site collection is http://sps2010/sites/search/_vti_bin/search.asmx, and the URL of the People Search Results page is http://sps2010/sites/Search/Pages/peopleresults.aspx. Point Communications Server 14 to Search and People Search Results Pages For Communicator 14 to be able to perform an Expert Search, you need to configure Communications Server 14 to point to the Search Service and People Search Results page URLs. From a server with the OCS Core bits installed, fire up the Communications Server Management Shell and type Get-CsClientPolicy. Scroll down to the bottom of the output, were interested in setting the values of: SPSearchInternalURL SPSearchExternalURL SPSearchCenterInternalURL SPSearchCenterExternalURL SPSearchInternalURL and SPSearchExternalURL correspond to the internal and external URLs of the SharePoint search service in the Search site collection, while SPSearchCenterInternalURL and SPSearchCenterExternalURL correspond to the internal and external URLs of the people search results pages. Well use the Communications Server Management Shell to set the values of these CS policy properties. For simplicity, Im only going to set the internal URLs here. Set-CsClientPolicy SPSearchInternalURL http://sps2010/sites/search/_vti_bin/search.asmx     -SPSearchCenterInternalURL http://sps2010/sites/Search/Pages/peopleresults.aspx Log out and back into Communicator.  You can verify that these settings were applied by running the Get-CsClientPolicy cmdlet again from the Communications Server Management Shell. However, theres another super-secret ninja trick to verify that the settings were applied: Find the Communicator icon in the Windows System Tray Hold down the Ctrl button Click (left) the Communicator icon in the Windows System Tray do not depress the Ctrl button You should now see an extra menu item called Configuration Information, click it. Scroll down and locate the Expert Search URL and SharePoint Search Center URL keys and verify that their values correspond to those you set using the Set-CsClientPolicy PowerShell cmdlet. Configure a Sharepoint User Profile Import Im not going to provide detailed steps here except to say that you need to configure the SharePoint 2010 User Profile  Service Application to import user account details from Active Directory on a scheduled basis. This is a critical step because there are several user profile properties e.g. SipAddress that are only populated by a user profile import.  When performing an Expert Search, Communicator can only render results for users who have a SipAddress specified. Add Skills to User Profiles Navigate to your My Site and click on My Profile.  This page allows you to set many contact details that are searchable in SharePoint.  Were particularly interested in the Ask Me About property of a users profile.  Expert Search searches against this property to find users with matching skills. Configure a SharePoint Search Crawl Ensure that you have a scheduled job to crawl your Local SharePoint Sites content source.  Depending on how you have this configured, it will also crawl the My Site site collection and add user properties such as Ask Me About to the search index. Thats It! SharePoint 2010 provides new social and collaboration features to help users find other users with similar skills or interests. Expert Search extends this functionality directly into Microsoft Communicator 14, allowing you to interact with the users directly from the search results. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Oracle WebCenter: uma nova vis&atilde;o para os Portais

    - by Denisd
    O conceito de “Portal” existe há muito tempo, mas está sempre mudando. Afinal de contas, o que é um portal? Nos primórdios da internet, o termo “portal” era utilizado para sites que guardavam muitas páginas (ou seja, muita informação). “Portal de notícias” era um termo comum, embora estes “portais” não passassem de um conjunto de páginas estáticas, que basicamente serviam conteúdo aos usuários. Com a evolução da tecnologia, os web sites passaram a ficar mais dinâmicos, permitindo uma interação maior do usuário. Sites de comunidades sociais são o melhor exemplo disso. Neste momento, o “portal” passou a ser não apenas um grupo de páginas, mas um conjunto de serviços e recursos dinâmicos, como a possibilidade de publicar fotos e vídeos, e compartilhar este conteúdo com amigos on-line. Aqui temos o que podemos chamar de “Portais Sociais”. Ao mesmo tempo, dentro das empresas, outra mudança estava acontecendo: a criação de padrões de comunicação entre aplicativos, sendo o mais famoso destes padrões a tecnologia de Web Services. Com estes padrões, as aplicações podem trocar informações e facilitar a experiência dos usuários. Desta forma, é possível desenvolver mini-aplicativos (chamados “portlets”), que publicam informações dos sistemas corporativos nas páginas dos portais internos. Estes portlets permitem interações com os sistemas, para permitir que os usuários tenham acesso rápido e fácil às informações. Podemos chamar estes portais de “Portais Transacionais”. Aqui temos 2 pontos que eu gostaria de chamar a atenção: 1 – O desenvolvimento de portlets é necessário porque eu não consigo publicar uma aplicação inteira no portal, normalmente por uma questão de padrões de desenvolvimento. Explicando de uma forma simples, a aplicação não foi feita para rodar dentro de um portal. Portanto, é necessário desenvolvimento adicional para criar mini-aplicativos que replicam (ou melhor, duplicam) a lógica do aplicativo principal, dentro do portal. 2 – Os aplicativos corporativos normalmente não incluem os recursos colaborativos de um portal (por exemplo, fóruns de discussão, lista de contatos com sensores de presença on-line, wikis, tags, etc), simplesmente porque este tipo de recurso normalmente não está disponível de forma “empacotada” para ser utilizada em um aplicativo. Desta forma, se eu quiser que a minha aplicação tenha um fórum de discussão para que os meus clientes conversem com a minha equipe técnica, eu tenho que desenvolver todo o motor do fórum de discussão dentro do meu aplicativo, o que se torna inviável, devido ao custo, tempo e ao fato de que este tipo de recurso normalmente não está no escopo da minha aplicação. O que acaba acontecendo é que os usuários fazem a parte “transacional” dentro do aplicativo, mas acabam utilizando outras interfaces para atender suas demandas de colaboração (neste caso, utilizariam um fórum fora da aplicação para discutir problemas referentes ao aplicativo). O Oracle WebCenter 11g vem para resolver estes dois pontos citados acima. O WebCenter não é simplesmente um novo portal, com alguns recursos interessantes; ele é uma nova forma de se pensar em Portais Corporativos (portais que reúnem os cenários citados acima: conteúdo, social e transacional). O WebCenter 11g é extenso demais para ser descrito em um único post, e nem é a minha intenção entrar no detalhe deste produto agora. Mas podemos definir o WebCenter 11g como sendo 3 “coisas”: - Um framework de desenvolvimento, aonde os recursos que as minhas aplicações irão utilizar (por exemplo, validação de crédito, consulta à estoque, registro de um pedido, etc), são desenvolvidos de forma a serem reutilizados por qualquer outra aplicação ou portlet que seja executado neste framework. Este tipo de componente reutilizável é chamado de “Task Flow”. - Um conjunto de serviços voltados à colaboração, como fóruns, wikis, blogs, tags, links, people connections, busca, bibliotecas de documentos, etc. Todos estes recursos colaborativos também estão disponíveis como Task Flows, desta forma, qualquer aplicação que eu desenvolva pode se beneficiar destes recursos. - Um “Portal”, do ponto de vista tradicional, aonde os usuários podem criar páginas, inserir e compartilhar conteúdo com outros usuários. Este Portal consegue utilizar os recursos desenvolvidos no Framework, garantindo o reuso. A imagem abaixo traz uma visão deste Portal. Clique para ver em tamanho maior. A grande inovação que o WebCenter traz é que a divisão entre “portal” e “aplicação” desaparece: qualquer aplicação agora pode ser desenvolvida com recursos de portal. O meu sistema de CRM, por exemplo, pode ter um fórum de discussão para os clientes. O meu sistema de suporte pode utilizar Wikis para montar FAQs de forma rápida. O sistema financeiro pode incluir uma biblioteca de documentos para que o usuário possa consultar os manuais de procedimento. Portanto, não importa se eu estou desenvolvendo uma “aplicação” ou um “portal”; o que importa é que os meus usuários agora terão em uma única interface as funcionalidades dos aplicativos e os recursos de colaboração. Este conceito, dentro da Oracle, é chamado de “Composite Applications”, e é a base para a próxima geração dos aplicativos Oracle. Nos próximos posts iremos falar (é claro) sobre como o WebCenter e o UCM se relacionam, e que tipo de recursos podem ser aproveitados nas aplicações/portais. Até breve!

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  • A Graduate&rsquo;s Journey at Oracle &ndash; Bhaskar Ghosh From Oracle India

    - by david.talamelli
    I am Bhaskar Ghosh, and I work as an Applications Engineer with Oracle. Well, it was three years ago when my journey with one of the largest software companies started. It was a fine day and a decisive moment, when I was placed in Oracle as a campus recruit from College of Engineering Guindy, Anna University, Chennai! I always thought of looking back, the time that helped me learn beyond my boundaries, think broader and ahead, and grow – technically, professionally and personally. Hmmn! Let me recall the eventful moments once again. My first day as an intern at Oracle started in late 2007. I met one of the Oracle Managers at the Oracle Campus in Hyderabad and on the same day I also met another Oracle employee who was to later to become my first manager. I was charged and thrilled with the environment and the wonderful people around me! I was joined by two other interns, who also had a Masters in Computer Applications. We formed a very friendly group with all the interns and the new hires, and shared our excitement and learning. Myself and one of the other Graduates started working on a very interesting project on Semantic technology. We finally had our names added as co-developers for this very project. This phase of five months was the time and we learnt tremendously and worked very hard, partly because we had to travel back and forth to our colleges to submit reports and present for the Masters in Computer Applications final year project reviews. After completing my MCA, I joined as a full-time employee in 2008. During the next year, we worked on interesting and bleeding edge technologies - OWL, RDF, SPARQL, Visualization, J2EE, Social Web features, Semantic Web technologies, Web Services and many more! We developed cool, rich internet and desktop applications. Little did I know at that time, that this learning would help me tremendously for my the next project in Oracle. The following year saw me being assigned a role in a different project that my other team members were working on for the last two years. It took me two months to understand and get into a flow with this new task. I was fortunate that this phase helped me enhance my inter-personal and communication skills, as much as it helped me grow professionally with better ability to tackle multiple priorities and switch between tasks based on the team’s requirements. I was made the POC for all communications with our team and other product teams. I personally feel that this time enhanced me tremendously in technologies like Oracle Forms, J2EE, and Java and Web Services. The last six months, saw myself becoming an Institute of Electrical and Electronics Engineer member, and continuing my higher education International Institute of Information Technology, Hyderabad. Oracle supports its employees becoming members of professional bodies, and higher studies are supported by management, I think it is tremendously helpful in the professional and technical growth of the employees. Last three months, I have been working on great and useful enhancements to our product. Ah beautiful! All these years, there have been other moments and events of fun that are too worth mentioning. Clubs and groups at Oracle such as Employee Club, Oracle Volunteers, Football Club, etc. have always kept on organizing numerous events and competitions, full of fun and entertainment. I really enjoyed participating, even if it was small, in the intra-Oracle football tourney, Oracle Volunteer Days, OraFora, OraOvations, and a few more. Those ‘Seasons of Sharing’, those ‘Blood Donation camps’, those ‘Diwali and Christmas gifts and events’, those ‘fun events at the annual function called OraOvations’, those ‘books and cycle stalls’, and those so many other things… It only fills my mind with pleasure. The last three years have been very eventful:they have been full of learning and growth, and under the very able and encouraging guidance of my manager. I have got the opportunity to know about and/or interact with many wonderful personalities, and learn from them, here at Oracle. The environment, the people, and the fellow developers have been so friendly, and always ever ready to help, when we were in doubt.. I really love the big office space, and the flexible timings, and the caring people around. I look forward to a beautiful, learning and motivating journey with Oracle.

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  • BPM Suite 11gR1 Released

    - by Manoj Das
    This morning (April 27th, 2010), Oracle BPM Suite 11gR1 became available for download from OTN and eDelivery. If you have been following our plans in this area, you know that this is the release unifying BEA ALBPM product, which became Oracle BPM10gR3, with the Oracle stack. Some of the highlights of this release are: BPMN 2.0 modeling and simulation Web based Process Composer for BPMN and Rules authoring Zero-code environment with full access to Oracle SOA Suite’s rich set of application and other adapters Process Spaces – Out-of-box integration with Web Center Suite Process Analytics – Native process cubes as well as integration with Oracle BAM You can learn more about this release from the documentation. Notes about downloading and installing Please note that Oracle BPM Suite 11gR1 is delivered and installed as part of SOA 11.1.1.3.0, which is a sparse release (only incremental patch). To install: Download and install SOA 11.1.1.2.0, which is a full release (you can find the bits at the above location) Download and install SOA 11.1.1.3.0 During configure step (using the Fusion Middleware configuration wizard), use the Oracle Business Process Management template supplied with the SOA Suite11g (11.1.1.3.0) If you plan to use Process Spaces, also install Web Center 11.1.1.3.0, which also is delivered as a sparse release and needs to be installed on top of Web Center 11.1.1.2.0 Some early feedback We have been receiving very encouraging feedback on this release. Some quotes from partners are included below: “I just attended a preview workshop on BPM Studio, Oracle's BPMN 2.0 tool, held by Clemens Utschig Utschig from Oracle HQ. The usability and ease to get started are impressive. In the business view analysts can intuitively start modeling, then developers refine in their own, more technical view. The BPM Studio sets itself apart from pure play BPMN 2.0 tools by being seamlessly integrated inside a holistic SOA / BPM toolset: BPMN models are placed in SCA-Composites in SOA Suite 11g. This allows to abstract away the complexities of SOA integration aspects from business process aspects. For UIs in BPMN tasks, you have the richness of ADF 11g based Frontends. With BPM Studio we architects have a new modeling and development IDE that gives us interesting design challenges to grasp and elaborate, since many things BPMN 2.0 are different from good ol' BPEL. For example, for simple transformations, you don't use BPEL "assign" any more, but add the transformation directly to the service call. There is much less XPath involved. And, there is no translation from model to BPEL code anymore, so the awkward process model to BPEL roundtrip, which never really worked as well as it looked on marketing slides, is obsolete: With BPMN 2.0 "the model is the code". Now, these are great times to start the journey into BPM! Some tips: Start Projects smoothly, with initial processes being not overly complex and not using the more esoteric areas of BPMN, to manage the learning path and to stay successful with each iteration. Verify non functional requirements by conducting performance and load tests early. As mentioned above, separate all technical integration logic into SOA Suite or Oracle Service Bus. And - share your experience!” Hajo Normann, SOA Architect - Oracle ACE Director - Co-Leader DOAG SIG SOA   "Reuse of components across the Oracle 11G Fusion Middleware stack, like for instance a Database Adapter, is essential. It improves stability and predictability of the solution. BPM just is one of the components plugging into the stack and reuses all other components." Mr. Leon Smiers, Oracle Solution Architect, Capgemini   “I had the opportunity to follow a hands-on workshop held by Clemens for Oracle partners and I was really impressed of the overall offering of BPM11g. BPM11g allows the execution of BPMN 2.0 processes, without having to transform/translate them first to BPEL in order to be executable. The fact that BPMN uses the same underlying service infrastructure of SOA Suite 11g has a lot of benefits for us already familiar with SOA Suite 11g. BPMN is just another SCA component within a SCA composite and can (re)use all the existing components like Rules, Human Workflow, Adapters and Mediator. I also like the fact that BPMN runs on the same service engine as BPEL. By that all known best practices for making a BPEL  process reliable are valid for BPMN processes as well. Last but not least, BPMN is integrated into the superior end-to-end tracing of SOA Suite 11g. With BPM11g, Oracle offers a very competitive product which will have a big effect on the IT market. Clemens and Jürgen: Thanks for the great workshop! I’m really looking forward to my first project using Oracle BPM11g!” Guido Schmutz, Technology Manager / Oracle ACE Director for Fusion Middleware and SOA, Company:  Trivadis Some earlier feedback were summarized in this post.

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  • JavaOne Afterglow by Simon Ritter

    - by JuergenKress
    Last week was the eighteenth JavaOne conference and I thought it would be a good idea to write up my thoughts about how things went. Firstly thanks to Yoshio Terada for the photos, I didn't bother bringing a camera with me so it's good to have some pictures to add to the words. Things kicked off full-throttle on Sunday.  We had the Java Champions and JUG leaders breakfast, which was a great way to meet up with a lot of familiar faces and start talking all things Java.  At midday the show really started with the Strategy and Technical Keynotes.  This was always going to be tougher job than some years because there was no big shiny ball to reveal to the audience.  With the Java EE 7 spec being finalised a few months ago and Java SE 8, Java ME 8 and JDK8 not due until the start of next year there was not going to be any big announcement.  I thought both keynotes worked really well each focusing on the things most important to Java developers: Strategy One of the things that is becoming more and more prominent in many companies marketing is the Internet of Things (IoT).  We've moved from the conventional desktop/laptop environment to much more mobile connected computing with smart phones and tablets.  The next wave of the internet is not just billions of people connected, but 10s or 100s of billions of devices connected to the network, all generating data and providing much more precise control of almost any process you can imagine.  This ties into the ideas of Big Data and Cloud Computing, but implementation is certainly not without its challenges.  As Peter Utzschneider explained it's about three Vs: Volume, Velocity and Value.  All these devices will create huge volumes of data at very high speed; to avoid being overloaded these devices will need some sort of processing capabilities that can filter the useful data from the redundant.  The raw data then needs to be turned into useful information that has value.  To make this happen will require applications on devices, at gateways and on the back-end servers, all very tightly integrated.  This is where Java plays a pivotal role, write once, run everywhere becomes essential, having nine million developers fluent in the language makes it the defacto lingua franca of IoT.  There will be lots more information on how this will become a reality, so watch this space. Technical How do we make the IoT a reality, technically?  Using the game of chess Mark Reinhold, with the help of people like John Ceccarelli, Jasper Potts and Richard Bair, showed what you could do.  Using Java EE on the back end, Java SE and JavaFX on the desktop and Java ME Embedded and JavaFX on devices they showed a complete end-to-end demo. This was really impressive, using 3D features from JavaFX 8 (that's included with JDK8) to make a 3D animated Duke chess board.  Jasper also unveiled the "DukePad" a home made tablet using a Raspberry Pi, touch screen and accelerometer. Although the Raspberry Pi doesn't have earth shattering CPU performance (about the same level as a mid 1990s Pentium), it does have really quite good GPU performance so the GUI works really well.  The plans are all open sourced and available here.  One small, but very significant announcement was that Java SE will now be included with the NOOB and Raspbian Linux distros provided by the Raspberry Pi foundation (these can be found here).  No more hassle having to download and install the JDK after you've flashed your SD card OS image.  The finale was the Raspberry Pi powered chess playing robot.  Really very, very cool.  I talked to Jasper about this and he told me each of the chess pieces had been 3D printed and then he had to use acetone to give them a glossy finish (not sure what his wife thought of him spending hours in the kitchen in a gas mask!)  The way the robot arm worked was very impressive as it did not have any positioning data (like a potentiometer connected to each motor), but relied purely on carefully calibrated timings to get the arm to the right place.  Having done things like this myself in the past I know how easy it is to find a small error gets magnified into very big mistakes. Here's some pictures from the keynote: The "Dukepad" architecture Nice clear perspex case so you can see the innards. The very nice 3D chess set.  Maya's obviously a great tool. Read the full article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Simon Ritter,Java One,OOW,Oracle OpenWorld,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Verizon Wireless Supports its Mission-Critical Employee Portal with MySQL

    - by Bertrand Matthelié
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Verizon Wireless, the #1 mobile carrier in the United States, operates the nation’s largest 3G and 4G LTE network, with the most subscribers (109 millions) and the highest revenue ($70.2 Billion in 2011). Verizon Wireless built the first wide-area wireless broadband network and delivered the first wireless consumer 3G multimedia service in the US, and offers global voice and data services in more than 200 destinations around the world. To support 4.2 million daily wireless transactions and 493,000 calls and emails transactions produced by 94.2 million retail customers, Verizon Wireless employs over 78,000 employees with area headquarters across the United States. The Business Challenge Seeing the stupendous rise in social media, video streaming, live broadcasting…etc which redefined the scope of technology, Verizon Wireless, as a technology savvy company, wanted to provide a platform to its employees where they could network socially, view and host microsites, stream live videos, blog and provide the latest news. The IT team at Verizon Wireless had abundant experience with various technology platforms to support the huge number of applications in the company. However, open-source products weren’t yet widely used in the organization and the team had the ambition to adopt such technologies and see if the architecture could meet Verizon Wireless’ rigid requirements. After evaluating a few solutions, the IT team decided to use the LAMP stack for Vzweb, its mission-critical, 24x7 employee portal, with Drupal as the front end and MySQL on Linux as the backend, and for a few other internal websites also on MySQL. The MySQL Solution Verizon Wireless started to support its employee portal, Vzweb, its online streaming website, Vztube, and internal wiki pages, Vzwiki, with MySQL 5.1 in 2010. Vzweb is the main internal communication channel for Verizon Wireless, while Vztube hosts important company-wide webcasts regularly for executive-level announcements, so both channels have to be live and accessible all the time for its 78,000 employees across the United States. However during the initial deployment of the MySQL based Intranet, the application experienced performance issues. High connection spikes occurred causing slow user response time, and the IT team applied workarounds to continue the service. A number of key performance indexes (KPI) for the infrastructure were identified and the operational framework redesigned to support a more robust website and conform to the 99.985% uptime SLA (Service-Level Agreement). The MySQL DBA team made a series of upgrades in MySQL: Step 1: Moved from MyISAM to InnoDB storage engine in 2010 Step 2: Upgraded to the latest MySQL 5.1.54 release in 2010 Step 3: Upgraded from MySQL 5.1 to the latest GA release MySQL 5.5 in 2011, and leveraging MySQL Thread Pool as part of MySQL Enterprise Edition to scale better After making those changes, the team saw a much better response time during high concurrency use cases, and achieved an amazing performance improvement of 1400%! In January 2011, Verizon CEO, Ivan Seidenberg, announced the iPhone launch during the opening keynote at Consumer Electronic Show (CES) in Las Vegas, and that presentation was streamed live to its 78,000 employees. The event was broadcasted flawlessly with MySQL as the database. Later in 2011, Hurricane Irene attacked the East Coast of United States and caused major life and financial damages. During the hurricane, the team directed more traffic to its west coast data center to avoid potential infrastructure damage in the East Coast. Such transition was executed smoothly and even though the geographical distance became longer for the East Coast users, there was no impact in the performance of Vzweb and Vztube, and the SLA goal was achieved. “MySQL is the key component of Verizon Wireless’ mission-critical employee portal application,” said Shivinder Singh, senior DBA at Verizon Wireless. “We achieved 1400% performance improvement by moving from the MyISAM storage engine to InnoDB, upgrading to the latest GA release MySQL 5.5, and using the MySQL Thread Pool to support high concurrent user connections. MySQL has become part of our IT infrastructure, on which potentially more future applications will be built.” To learn more about MySQL Enterprise Edition, Get our Product Guide.

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  • top tweets WebLogic Partner Community – March 2012

    - by JuergenKress
    Send us your tweets @wlscommunity #WebLogicCommunity and follow us on twitter http://twitter.com/wlscommunity PeterPaul ? RT @JDeveloper: EJB 3 Deployment guide for WebLogic Server Version: 10.3.4.0 dlvr.it/1J5VcV Andrejus Baranovskis ?Open ADF PopUp on Page Load fb.me/1Rx9LP3oW Sten Vesterli ? RT @OracleBlogs: Using the Oracle E-Business Suite SDK for Java on ADF Applications ow.ly/1hVKbB <- Neat! No more WS calls Java Buddy ?JavaFX 2.0: Example of MediaPlay java-buddy.blogspot.com/2012/03/javafx… Georges Saab Build improvements coming to #openJDK for #jdk8 mail.openjdk.java.net/pipermail/buil… NetBeans Team Share your #Java experience! JavaOne 2012 India call for papers: ow.ly/9xYg0 GlassFish ? GlassFish 3.1.2 Screencasts & Videos – bit.ly/zmQjn2 chriscmuir ?G+: New blog post: ADF Runtimes vs WLS versions as of JDeveloper 11.1.1.6.0 – bit.ly/y8tkgJ Michael Heinrichs New article: Creating a Sprite Animation with JavaFX blog.netopyr.com/2012/03/09/cre… Oracle WebLogic ? #WebLogic Devcast Webinar Series for March: Enterprise Java Scale Out, JPA, Distributed Grid Data Cache bit.ly/zeUXEV #Coherence Andrejus Baranovskis ?Extending Application Module for ADF BC Proxy User DB Connection fb.me/Bj1hLUqm OTNArchBeat ? Oracle Fusion Middleware on JDK 7 | Mark Nelson bit.ly/w7IroZ OTNArchBeat ? Java Champion Jonas Bonér Explains the Akka Platform bit.ly/x2GbXm Adam Bien ? (Java) FX Experience Tools–Feels Like Native Mac App: FX Experience Tools application comes with a native Mac O… bit.ly/waHF3H GlassFish ? GlassFish new recruit and Eclipse integration progress – bit.ly/y5eEkk JDeveloper & ADF Prototyping ADF Libraries dlvr.it/1Hhnw0 Eric Elzinga ?Oracle Fusion Middleware on JDK 7, bit.ly/xkphFQ ADF EMG ? Working with ADF in Arabic, Hebrew or other right-to-left-written language? Oracle UX asks for your help. groups.google.com/forum/?fromgro… Java ? A simple #JavaFX Login Form with a TRON like effect ow.ly/9n9AG JDeveloper & ADF ? Logging in Oracle ADF Applications dlvr.it/1HZhcX OTNArchBeat ? Oracle Cloud Conference: dates and locations worldwide bit.ly/ywXydR UK Oracle User Group ? Simon Haslam, ACE Director present on #WebLogic for DBAs at #oug_ire2012 j.mp/zG6vz3 @oraclewebcenter @oracleace #dublin Steven Davelaar ? Working with ADF and not a member of ADF EMG? You miss lots of valuable info, join now! sites.google.com/site/oracleemg… Simon Haslam @MaciejGruszka: Oracle plans to provide Forms & Reports plug-in for OVAB next year to help deployment. #ukoug MW SIG GlassFish ? Introducing JSR 357: Social Media API – bit.ly/yC8vez JAX London ? Are you coming to Java EE workshops by @AdamBien at JAX Days? Save £100 by registering today. #jaxdays #javaee jaxdays.com WebLogic Community ?Welcome to our Munich WebLogic 12c Bootcamp in Munich! If you also want to attend a training register for the Community oracle.com/partners/goto/… chriscmuir ? My first webcast for Oracle! (be kind) Basing ADF Business Component View Objects on More that one Entity Object bit.ly/ArKija OTNArchBeat ? Oracle Weblogic Server 12c is available on Oracle Solaris 11 (SPARC and x86) bit.ly/xE3TLg JDeveloper & ADF ? Basing ADF Business Component View Objects on More that one Entity Object – YouTube dlvr.it/1H93Qr OTNArchBeat ? Application-Driven Virtualization with Oracle Virtual Assembly Builder | Ronen Kofman bit.ly/wF1C1N Oracle WebLogic ? Steve Button’s blog: WebLogic Server Singleton Services ow.ly/1hOu4U Barbara Ann May ?@oracledevtools: New update: #NetBeans IDE 7.1.1, with support for #GlassFish 3.1.2 bit.ly/mOLcQd #java #developer OTNArchBeat ? Using Coherence with JDeveloper: bit.ly/AkoEQb WebLogic Community ? WebLogic Partner Community Newsletter February 2012 wp.me/p1LMIb-f3 GlassFish ? GlassFish 3.1.2 – new Podcast episode : bit.ly/wc6oBE Frank Nimphius ?Cool! Open JDeveloper 11.1.1.5, go help–>check for updates. First thing shown is that 11.1.1.6 is available. Never miss a new release Adam Bien ?5 Minutes (Video) With Java EE …Or With NetBeans + GlassFish: This screencast covers a 5-minute development of a… bit.ly/xkOJMf WebLogic Community ? Free Oracle WebLogic Certification Application Grid Implementation Specialist wp.me/p1LMIb-eT OTNArchBeat ?Oracle Coherence: First Steps Using Clusters and Basic API Usage | Ricardo Ferreira bit.ly/yYQ3Wz GlassFish ? JMS 2.0 Early Draft is here – bit.ly/ygT1VN OTNArchBeat ? Exalogic Networking Part 2 | The Old Toxophilist bit.ly/xuYMIi OTNArchBeat ?New Release: GlassFish Server 3.1.2. Read All About It! | Paul Davies bit.ly/AtlGxo Oracle WebLogic ?OTN Virtual Developer Day: #WebLogic 12c & #Coherence ost-conference on-demand page live with bonus #Virtualbox lab – bit.ly/xUy6BJ Oracle WebLogic ? Steve Button’s blog: WebLogic Server 11g (10.3.6) Documentation ow.ly/1hJgUB Lucas Jellema ? Just published an article on the AMIS blog: technology.amis.nl/2012/03/adf-11… ADF 11g – programmatically sorting rich table columns. Java Certification ? New Course! Learn how to create mobile applications using Java ME: bit.ly/xZj1Jh Simon Haslam ? @MaciejGruszka WebLogic 12c can run against 11g domain config without changes …and can rollback to 11. #ukoug MW SIG Justin Kestelyn ? Learn Advanced ADF, free and online bit.ly/wEKSRc WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: twitter,WebLogic,WebLogic Community,OPN,Oracle,Jürgen Kress,WebLogic 12c

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  • XNA Notes 005

    - by George Clingerman
    Another week and another crazy amount of activity going on in the XNA community. I’m fairly certain I missed over half of it. In fact, if I am missing things, make sure to email me and I’ll try and make sure I catch it next week! ([email protected]). Also, if you’ve got any advice, things you like/don’t like about the way these XNA Notes are going let me know. I always appreciate feedback (currently spammers are leaving me the nicest comments so you guys have work to do!) Without further ado, here’s this week’s notes! Time Critical XNA News The XNA Team Blob reminds us that February 7th is the last day to submit XNA 3.1 games to peer review! http://blogs.msdn.com/b/xna/archive/2011/01/31/7-days-left-to-submit-xna-gs-3-1-games-on-app-hub.aspx XNA MVPS Chris Williams kicks off the marketing campaign for our book http://geekswithblogs.net/cwilliams/archive/2011/01/28/143680.aspx Catalin Zima posts the comparison cheat sheet for why Angry Birds is different than Chickens Can’t Fly http://www.amusedsloth.com/2011/02/comparison-cheat-sheet-for-chickens-cant-fly-and-angry-birds/ Jim Perry congratulates the developers selected by Game Developer Magazine for Best Xbox LIVE Indie Games of 2010 http://machxgames.com/blog/?p=24 @NemoKrad posts his XNAKUUG talks for all to enjoy http://twitter.com/NemoKrad/statuses/33142362502864896 http://xna-uk.net/blogs/randomchaos/archive/2011/02/03/xblig-uk-2011-january-amp-february-talk.aspx George  (that’s me!) preps for his XNA talk coming up on the 8th http://twitter.com/clingermangw/statuses/32669550554124288 http://www.portlandsilverlight.net/Meetings/Details/15 XNA Developers FireFly posts the last tutorial in his XNA Tower Defense tutorial series http://forums.create.msdn.com/forums/p/26442/451460.aspx#451460 http://xnatd.blogspot.com/2011/01/tutorial-14-polishing-game.html @fredericmy posts the main difference when porting a game from Windows Phone 7 to Xbox 360 http://fairyengine.blogspot.com/2011/01/main-differences-when-porting-game-from.html @ElementCy creates a pretty rad video of a MineCraft type terrain created using XNA http://www.youtube.com/watch?v=Waw1f7wnl9I Andrew Russel gets the first XNA badge on gamedev.stackexchange http://twitter.com/_AndrewRussell/statuses/32322877004972032 http://gamedev.stackexchange.com/badges?tab=tags And his funding for ExEn has passed $7000 only $3000 to go http://twitter.com/_AndrewRussell/statuses/33042412804771840 Subodh Pushpak blogs about his Windows Phone 7 XNA talk http://geekswithblogs.net/subodhnpushpak/archive/2011/02/01/windows-phone-7-silverlight--xna-development-talk.aspx Slyprid releases the latest version of Transmute and needs more people to test http://twitter.com/slyprid/statuses/32452488418299904 http://forgottenstarstudios.com/ SpynDoctorGames celebrates the 1 year anniversary of Your Doodles Are Bugged! Congrats! http://twitter.com/SpynDoctorGames/statuses/32511689068908544 Noogy (creator of Dust the Elysian Tail) prepares his conversion to XNA 4.0 http://twitter.com/NoogyTweet/statuses/32522008449253376 @philippedasilva posts about the Indiefreaks Game Framework v0.2.0.0 Input management system http://twitter.com/philippedasilva/statuses/32763393957957632 http://indiefreaks.com/2011/02/02/behind-smart-input-system-feature/ Mommy’s Best Games debates what to do about High Scores with their new update http://mommysbest.blogspot.com/2011/02/high-score-shake-up.html @BinaryTweedDeej want to know if there’s anything the community needs to make XNA games for the PC. Give him some feedback! http://twitter.com/BinaryTweedDeej/status/32895453863354368 @mikebmcl promises to write us all a book (I can’t wait to read it!) http://twitter.com/mikebmcl/statuses/33206499102687233 @werezompire is going to live, LIVE, thanks to all the generosity and support from the community! http://twitter.com/werezompire/statuses/32840147644977153 Xbox LIVE Indie Games (XBLIG) Making money in Xbox 360 indie game development. Is it possible? http://www.bitmob.com/articles/making-money-in-xbox-360-indie-game-development-is-it-possible @AlejandroDaJ posts some thoughts abut the bitmob article http://twitter.com/AlejandroDaJ/statuses/31068552165330944 http://www.apathyworks.com/blog/view.php?id=00215 Kobun gets my respect as an XBLIG champion. I’m not sure who Kobun is, but if you’ve every read through the comment sections any time Kotaku writes about XBLIGs you’ll see a lot of confusion, disinformation in there. Kobun has been waging a secret war battling that lack of knowledge and he does it well. Also he’s running a pretty kick ass site for Xbox LIVE Indie Game reviews http://xboxindies.teamkobun.com/ @radiangames releases his last Xbox LIVE Indie Game...for now http://bit.ly/gMK6lE Playing Avaglide with the Kinect controller http://www.youtube.com/watch?v=UqAYbHww53o http://www.joystiq.com/2011/01/30/kinect-hacks-take-to-the-skies-with-avaglide/ Luke Schneider of Radiangames interviewed in Edge magazine http://www.next-gen.biz/features/radiangames-venture Digital Quarters posts thoughts on why XBLIG’s online requirement kills certain genres http://digitalquarters.blogspot.com/2011/02/thoughts-why-xbligs-online-requirement.html Mommy’s Best Games shares the news that several XBLIGs were featured in the March 2011 issue of Famitsu 360 http://forums.create.msdn.com/forums/p/33455/451487.aspx#451487 NaviFairy continues with his Indie-Game-A-Day http://gaygamer.net/2011/02/indie_game_a_day_epic_dungeon.html http://gaygamer.net/2011/02/indie_game_a_day_break_limit_r.html and more every day...that’s kind of the point! Keep your eye on this series! VVGTV continues with it’s awesome reviews/promotions for XBLIGs http://vvgtv.com/ http://vvgtv.com/2011/02/03/iredia-atrams-secret-xblig-review-2/ http://vvgtv.com/2011/02/02/poopocalypse-coming-soon-to-xblig/ ….and even more, you get the point. Magicka is an Indie Game doing really well on Steam AND it’s made using XNA http://www.magickagame.com/ http://twitter.com/Magickagame/statuses/32712762580799488 GameMarx reviews Antipole http://www.gamemarx.com/reviews/73/antipole-is-vvvvvvery-good.aspx Armless Octopus review Alpha Squad http://www.armlessoctopus.com/2011/01/28/xbox-indie-review-alpha-squad/ An interesting article about Kodu that Jim Perry found http://twitter.com/MachXGames/statuses/32848044105924608 http://www.develop-online.net/news/36915/10-year-old-Jordan-makes-games-The-UK-needs-more-like-her XNA Game Development Sgt. Conker posts about the Natur beta, a new book and whether you can make money with XBLIG http://www.sgtconker.com/ http://www.sgtconker.com/2011/01/a-new-book-on-the-block-and-a-new-natur-beta/ http://www.sgtconker.com/2011/01/making-money-in-xbox-360-indie-game-development-is-it-possible/ Tips for setting up SVN http://bit.ly/fKxgFh @bsimser found tons of royalty free music and soundfx for your XNA Games http://twitter.com/bsimser/statuses/31426632933711872 Post on the new features in the next Sunburn Editor http://www.synapsegaming.com/blogs/fivesidedbarrel/archive/2011/01/28/new-editor-features-prefabs-components-and-more.aspx @jasons_novaleaf posts source code for light pre-pass optimizations for #xna http://twitter.com/jasons_novaleaf/statuses/33348855403642880 http://jcoluna.wordpress.com/2011/02/01/xna-4-0-light-pre-pass-optimization-round-one/ I’ve been learning about doing an A.I. for turn based games and this article was a great resource. http://www.gamasutra.com/view/feature/1535/designing_ai_algorithms_for_.php?print=1

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  • Oracle’s Web Experience Management

    - by Christie Flanagan
    Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.Oracle’s Web Experience Management (WEM) solution enables organizations to optimize the online channel for driving marketing and customer experience management success. It empowers business users to manage the web presence and create rich and engaging online experiences for customers and prospects. Oracle's WEM platform provides a framework to simplify the integration of Oracle, third-party and custom-built applications. This framework essentially allows the creation and integration of applications using one single business interface called the WEM interface. It includes the following: Single sign-on access control for all integrated applications using the Central Authentication Service (CAS) component. A single centralized administration window for user, role, and native applications management including site management. Community server management, gadget server management as well as management for partner integrated technologies. A Representational State Transfer (REST) API for accessing WebCenter Sites data. REST services are supported on both Oracle WebCenter Sites and Oracle WebCenter Sites Satellite Server to leverage the satellite server cache. All REST requests are cached for web consuming applications as well for the high performance delivery of native applications on the mobile channel. Oracle WebCenter Sites’ Web Experience Management environment enables organizations to deliver a compelling online experience to customers by simplifying the deployment and management of sophisticated and engaging websites. The WebCenter Sites platform automates the entire process of managing web content including: Authoring:  Business users can easily contribute and manage web content in real-time, with intuitive interfaces and drag-and-drop content authoring and layout capabilities designed for the non-technical user. Contextual Content Targeting: Marketers are empowered to create and manage targeted campaigns with relevant recommendations and promotions based on the context of the session of the visitor such as his or her navigation history, user profile, language, location or other information shared during the visitor session. Content Publishing and Deployment: It offers advanced multi-site management capabilities for departmental or regional sites, as well as strong multi-lingual and multi-locale content management. The remote satellite server caching infrastructure provides high-performance, distributed caching, tuned to deliver high-volume, targeted and multi-lingual sites. Analytics and Optimization: Business users and marketers have the ability to measure the effectiveness of their online content and campaigns at a granular level. Editors and marketers can immediately determine whether a given article or promotion is relevant to a particular customer segment. User-generated Content: Marketers can enable blogs, comments, rating and reviews on the website.  All comments and reviews posted to the website can be moderated from the administrator interface either manually or automatically using filters, whitelists, blacklists or community based moderation. Personalized Gadget Dashboards:  Site managers can deploy gadgets, small applications using web content, individually or as part of dashboards containing multiple gadgets.  These gadget dashboards enable site visitors to create their own “MyPage” on a given site where they can select and customize the gadgets that the site administrator has made available.  Any gadget that conforms to the iGoogle/OpenSocial standard can be made available to site visitors, or they can be created within the WEM interface. Oracle's WEM platform also provides a unique environment for the delivery of a rich, multichannel online experience for site visitors through its advanced management modules for mobile. With Oracle’s WEM solution, it’s easy to control branding and deliver a consistent message while repurposing web content for publication to mobile devices, kiosks and much more. This distinctive approach provides: HTML5 Delivery: HTML5 delivery which includes native support for adaptive design that responds to the user’s computer screen resolution and orientation. The approach is less driven by the particular hardware and more driven by the user’s interactions with the device. In other words, this approach takes both the screen interactions (either cursor or touch) and screen sizes and orientation into consideration. A Unique Native Mobile Extension Environment for Contributors: From the WEM interface, a contributor can directly manage their mobile channel, using the tooling already in place for driving the traditional web presence. This includes the mobile presentation, as well as mobile insite editing, drag and drop page layout, and in-context recommendations and personalization. Optimized REST APIs for High Performance Content Delivery on Native Mobile Device Applications: WebCenter Sites’ REST API uses the underlying HTTP methods (GET, POST, PUT, DELETE) to interact with resources. Resources support two types of input and output formats -- XML and JSON. REST calls are customizable to optimize the interactions between the content repositories and the client applications. Caching is essential to decrease network loads and improve overall reliability and usability of the applications and user interactions. REST results are cached through the highly efficient Oracle WebCenter Sites caching architecture.

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  • Supporting users if they're not on your site

    - by Roger Hart
    Have a look at this Read Write Web article, specifically the paragraph in bold and the comments. Have a wry chuckle, or maybe weep for the future of humanity - your call. Then pause, and worry about information architecture. The short story: Read Write Web bumps up the Google rankings for "Facebook login" at the same time as Facebook makes UI changes, and a few hundred users get confused and leave comments on Read Write Web complaining about not being able to log in to their Facebook accounts.* Blindly clicking the first Google result is not a navigation behaviour I'd anticipated for folks visiting big names sites like Facebook. But then, I use Launchy and don't know where any of my files are, depend on Firefox auto-complete, view Facebook through my IM client, and don't need a map to find my backside with both hands. Not all our users behave in the same way, which means not all of our architecture is within our control, and people can get to your content in all sorts of ways. Even if the Read Write Web episode is a prank of some kind (there are, after all, plenty of folks who enjoy orchestrated trolling) it's still a useful reminder. Your users may take paths through and to your content you cannot control, and they are unlikely to deconstruct their assumptions along the way. I guess the meaningful question is: can you still support those users? If they get to you from Google instead of your front door, does what they find still make sense? Does your information architecture still work if your guests come in through the bathroom window? Ok, so here they broke into the house next door - you can't be expected to deal with that. But the rest is well worth thinking about. Other off-site interaction It's rarely going to be as funny as the comments at Read Write Web, but your users are going to do, say, and read things they think of as being about you and your products, in places you don't control. That's good. If you pay attention to it, you get data. Your users get a better experience. There are easy wins, too. Blogs, forums, social media &c. People may look for and find help with your product on blogs and forums, on Twitter, and what have you. They may learn about your brand in the same way. That's fine, it's an interaction you can be part of. It's time-consuming, certainly, but you have the option. You won't get a blogger to incorporate your site navigation just in case your users end up there, but you can be there when they do. Again, Anne Gentle, Gordon McLean and others have covered this in more depth than I could. Direct contact Sales people, customer care, support, they all talk to people. Are they sending links to your content? if so, which bits? Do they know about all of it? Do they have the content they need to support them - messaging that funnels sales, FAQ that are realistically frequent, detailed examples of things people want to do, that kind of thing. Are they sending links because users can't find the good stuff? Are they sending précis of your content, or re-writes, or brand new stuff? If so, does that mean your content isn't up to scratch, or that you've got content missing? Direct sales/care/support interactions are enormously valuable, and can help you know what content your users find useful. You can't have a table of contents or a "See also" in a phonecall, but your content strategy can support more interactions than browsing. *Passing observation about Facebook. For plenty if folks, it is  the internet. Its services are simple versions of what a lot of people use the internet for, and they're aggregated into one stop. Flickr, Vimeo, Wordpress, Twitter, LinkedIn, and all sorts of games, have Facebook doppelgangers that are not only friendlier to entry-level users, they're right there, behind only one layer of authentication. As such, it could own a lot of interaction convention. Heavy users may well not be tech-savvy, and be quite change averse. That doesn't make this episode not dumb, but I'm happy to go easy on 'em.

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  • Calling All Agile Customers-Share Your Stories at the Upcoming PLM Summit

    - by Terri Hiskey
    Now that we've closed the door on another Oracle OpenWorld, planning is in full swing for the next PLM Summit, taking place February 4-6, 2013 in San Francisco, in conjunction with the Oracle Value Chain Summit. This event is a must-attend for all Agile PLM customers. We will be holding five tracks with over forty Agile PLM-focused sessions covering a range of topics and industries. If you'd like to be notified once registration is live for this event, be sure to sign up at www.oracle.com/goto/vcs. CALL FOR PRESENTATIONS: We are looking for some fresh, new customer stories to share with attendees. Read below for descriptions of the five tracks, and the suggested topics that we'd like to hear from customers. If you are interested in presenting at the PLM Summit (and getting a FREE pass to attend if your presentation is accepted!) send me an email at terri.hiskey-AT-oracle.com with: Your proposed session title and the track your session fits into 3-5 bullets of takeaways that attendees will get from your presentation Your complete contact information including name, title, company, telephone number and email The deadline for this call for presentations is Thursday, November 15, so get your submission in soon! PLM Track #1:  Product Insights and Best Practices This track will provide executive attendees and line of business managers with an overview of how Agile PLM has been deployed and used at customers to enable and manage critical product-related business processes including enterprise quality and supplier management, compliance, product cost management, portfolio management, commercialization and software lifecycle management. These sessions will also provide details around how to manage the development and rollout of the solutions and how to achieve and track value. Possible session topics: Software Lifecycle Management Enterprise Quality Management New Product Development Integrated Business Planning ECO effectivity planning Rapid Commercialization             Manage the Design to Release Process for Complex Configured Products PLM for Life Sciences Companies I (Compliant Data Set) PLM for Life Sciences Companies II (eMDR, UDI) Discrete CPG – Private Label Mgmt Cost Management and Strategic Sourcing IP Mgmt in the Semiconductor Industry Implementing the Enterprise Training Record using Agile PLM PLM Track #2: Product Deep Dives & Demos This track is aimed at line of business  and IT managers who would like to understand the benefits of expanding their PLM footprint. The sessions in this track will provide attendees with an up-close and in-depth look Agile PLM’s newer and exciting applications, including analytics and innovation management, and will detail features and functionality that are available in the latest version of Agile PLM Possible session topics: Oracle Product Lifecycle Analytics Integrating PLM with Engineering and Supply Chain Systems Streamline PLM Design to Manufacturing Processes with AutoVue Visualization Solutions         Achieve Environmental Compliance (REACH and ROHS) with Agile Product Governance & Compliance PIM Deep Dive Achieving Integrated Change Control with Agile PLM and E-Business Suite Deploying PLM at Small and Midsize Enterprises Enhancing Oracle PQM w/APQP and 8D functionality Advanced Roles and Privileges – Enabling ITAR Model Unit Effectivity Implementing REACH with 9.3.2 Deploying Job Functions, Functional Teams in 9.3.2 to Improve Your Approval Matrix PLM Track #3: Administration & Integrations This track will provide sessions for Agile administrators, managers and daily Agile PLM users who are preparing to upgrade or looking to extend the use of their current PLM implementation through AIA and process extensions. It will include deeper conversation about Agile PLM features and best practices on managing an Agile PLM infrastructure. Possible session topics: Expand the Value of your Agile Investment with Innovative Process Extension Ideas Ensuring Implementation & Upgrade Success Ensure the Integrity and Accuracy of Product Data Across the Enterprise              Maximize the Benefits of an Integrated Architecture with AIA Integrating your PLM Implementation with ERP               Infrastructure Optimization Expanding Your PLM Implementation PLM Administrator Open Forum Q&A/Discussion FDA Validation Best Practices Best Practices for Managing a large Agile Deployment: Clustering, Load Balancing and Firewalls PLM Track #4: Agile PLM for Process This track is aimed at attendees interested in or currently using Agile PLM for Process. The sessions in this track will go over new features and functionality available in the newest version of PLM for Process and will give attendees an overview on how PLM for Process is being used to manage critical business processes such as formulation, recipe and specification management Possible session topics: PLM for Process Strategy, Roadmap and Update New Product Development and Introduction Effective Product Supplier Collaboration             Leverage Agile Formulation and Compliance to Manage Cost, Compliance, Quality, Labeling and Nutrition Menu Management Innovation Data Management Food Safety/ Introduction of P4P Quality Mgmt PLM Track #5: Agile PLM and Innovation Management This track consists of five sessions, and is for attendees interested in learning more about Oracle’s Agile Innovation Management, an exciting new addition to the Agile PLM application family that redefines the industry’s scope of product lifecycle management. Oracle’s innovation solutions enable companies to collaborate in a focused way among various functional groups (marketing, sales, operations, engineering/R&D and sourcing), combining insights of customer needs/requirements, competition, available technologies, alternate design scenarios and portfolio constraints to deliver what customers truly value. The results are better products, higher margins, greater efficiencies, more satisfied customers and the increased ability to continuously innovate. Possible session topics: Product Innovation Management Solution Overview Product Requirements & Ideation Management Concept Design Management Product Lifecycle Portfolio Management Innovation as a Competitive Differentiator

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  • TFS 2010 SDK: Integrating Twitter with TFS Programmatically

    - by Tarun Arora
    Technorati Tags: Team Foundation Server 2010,TFS API,Integrate Twitter TFS,TFS Programming,ALM,TwitterSharp   Friends at ‘Twitter Sharp’ have created a wonderful .net API for twitter. With this blog post i will try to show you a basic TFS – Twitter integration scenario where i will retrieve the Team Project details programmatically and then publish these details on my twitter page. In future blogs i will be demonstrating how to create a windows service to capture the events raised by TFS and then publishing them in your social eco-system. Download Working Demo: Integrate Twitter - Tfs Programmatically   1. Setting up Twitter API Download Tweet Sharp from => https://github.com/danielcrenna/tweetsharp  Before you can start playing around with this, you will need to register an application on twitter. This is because Twitter uses the OAuth authentication protocol and will not issue an Access token unless your application is registered with them. Go to https://dev.twitter.com/ and register your application   Once you have registered your application, you will need ‘Customer Key’, ‘Customer Secret’, ‘Access Token’, ‘Access Token Secret’ 2. Connecting to Twitter using the Tweet Sharp API Create a new C# windows forms project and add reference to ‘Hammock.ClientProfile’, ‘Newtonsoft.Json’, ‘TweetSharp’ Add the following keys to the App.config (Note – The values for the keys below are in correct and if you try and connect using them then you will get an authorization failure error). Add a new class ‘TwitterProxy’ and use the following code to connect to the TwitterService (Read more about OAuthentication - http://dev.twitter.com/pages/auth) using System;using System.Collections.Generic;using System.Linq;using System.Text;using System.Configuration;using TweetSharp; namespace WindowsFormsApplication2{ public class TwitterProxy { private static string _hero; private static string _consumerKey; private static string _consumerSecret; private static string _accessToken; private static string _accessTokenSecret;  public static TwitterService ConnectToTwitter() { _consumerKey = ConfigurationManager.AppSettings["ConsumerKey"]; _consumerSecret = ConfigurationManager.AppSettings["ConsumerSecret"]; _accessToken = ConfigurationManager.AppSettings["AccessToken"]; _accessTokenSecret = ConfigurationManager.AppSettings["AccessTokenSecret"];  return new TwitterService(_consumerKey, _consumerSecret, _accessToken, _accessTokenSecret); } }} Time to Tweet! _twitterService = Proxy.TwitterProxy.ConnectToTwitter(); _twitterService.SendTweet("Hello World"); SendTweet will return the TweetStatus, If you do not get a 200 OK status that means you have failed authentication, please revisit the Access tokens. --RESPONSE: https://api.twitter.com/1/statuses/update.json HTTP/1.1 200 OK X-Transaction: 1308476106-69292-41752 X-Frame-Options: SAMEORIGIN X-Runtime: 0.03040 X-Transaction-Mask: a6183ffa5f44ef11425211f25 Pragma: no-cache X-Access-Level: read-write X-Revision: DEV X-MID: bd8aa0abeccb6efba38bc0a391a73fab98e983ea Cache-Control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0 Content-Type: application/json; charset=utf-8 Date: Sun, 19 Jun 2011 09:35:06 GMT Expires: Tue, 31 Mar 1981 05:00:00 GMT Last-Modified: Sun, 19 Jun 2011 09:35:06 GMT Server: hi Vary: Accept-Encoding Content-Encoding: Keep-Alive: timeout=15, max=100 Connection: Keep-Alive Transfer-Encoding: chunked   3. Integrate with TFS In my blog post Connect to TFS Programmatically i have in depth demonstrated how to connect to TFS using the TFS API. 1: // Update the AppConfig with the URI of the Team Foundation Server you want to connect to, Make sure you have View Team Project Collection Details permissions on the server 2: private static string _myUri = ConfigurationManager.AppSettings["TfsUri"]; 3: private static TwitterService _twitterService = null; 4:   5: private void button1_Click(object sender, EventArgs e) 6: { 7: lblNotes.Text = string.Empty; 8:   9: try 10: { 11: StringBuilder notes = new StringBuilder(); 12:   13: _twitterService = Proxy.TwitterProxy.ConnectToTwitter(); 14:   15: _twitterService.SendTweet("Hello World"); 16:   17: TfsConfigurationServer configurationServer = 18: TfsConfigurationServerFactory.GetConfigurationServer(new Uri(_myUri)); 19:   20: CatalogNode catalogNode = configurationServer.CatalogNode; 21:   22: ReadOnlyCollection<CatalogNode> tpcNodes = catalogNode.QueryChildren( 23: new Guid[] { CatalogResourceTypes.ProjectCollection }, 24: false, CatalogQueryOptions.None); 25:   26: // tpc = Team Project Collection 27: foreach (CatalogNode tpcNode in tpcNodes) 28: { 29: Guid tpcId = new Guid(tpcNode.Resource.Properties["InstanceId"]); 30: TfsTeamProjectCollection tpc = configurationServer.GetTeamProjectCollection(tpcId); 31:   32: notes.AppendFormat("{0} Team Project Collection : {1}{0}", Environment.NewLine, tpc.Name); 33: _twitterService.SendTweet(String.Format("http://Lunartech.codeplex.com - Connecting to Team Project Collection : {0} ", tpc.Name)); 34:   35: // Get catalog of tp = 'Team Projects' for the tpc = 'Team Project Collection' 36: var tpNodes = tpcNode.QueryChildren( 37: new Guid[] { CatalogResourceTypes.TeamProject }, 38: false, CatalogQueryOptions.None); 39:   40: foreach (var p in tpNodes) 41: { 42: notes.AppendFormat("{0} Team Project : {1} - {2}{0}", Environment.NewLine, p.Resource.DisplayName,  "This is an open source project hosted on codeplex"); 43: _twitterService.SendTweet(String.Format(" Connected to Team Project: '{0}' – '{1}' ", p.Resource.DisplayName, "This is an open source project hosted on codeplex")); 44: } 45: } 46: notes.AppendFormat("{0} Updates posted on Twitter : {1} {0}", Environment.NewLine, @"http://twitter.com/lunartech1"); 47: lblNotes.Text = notes.ToString(); 48: } 49: catch (Exception ex) 50: { 51: lblError.Text = " Message : " + ex.Message + (ex.InnerException != null ? " Inner Exception : " + ex.InnerException : string.Empty); 52: } 53: }   The extensions you can build integrating TFS and Twitter are incredible!   Share this post :

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  • Surface and the Uphill Battle to Win Over iPad Users (Namely: Me)

    - by D'Arcy Lussier
    I went away this past weekend and decided to bring along the Windows 8 tablet from the Build conference last year – y’know, to give Windows 8 a try in a typical scenario. I also brought our iPad 2 along since I figured my wife would want to use that. I’d love to tell you how I found using my Windows 8 tablet but I can’t – I used the iPad exclusively the entire weekend. It was during this that I realized what Microsoft needs to do to win me over as an iPad user. As you’ll see, I’m left wondering what it is that Surface is meant to compete with: iPad and other tablets, or thin laptops like the MacBook Air or Ultrabooks. Device Size I really like the size of the iPad compared with the Build tablet. It’s not as long and the thinness/weight of the device makes it feel more like you’re holding a magazine than a computer. I’m pleased that Microsoft will be matching the thinness of the iPad with Surface, but I’m suspect as to what that actually means. The iPad’s edges slant inwards where the Surface has a thicker boxish look (similar to the iPhone 4S). So while they may have the same depth at the deepest part of both devices, I bet the iPad will come off feeling thinner. However, its not lost on me the number of external port options the Surface’s design provides over the iPad (Usb, etc.). With that said, I haven’t missed having a USB slot on my iPad. I’m not a fan of lengthening the Surface screen size to almost a full inch over the iPad, mainly because… Vertical Orientation Experience Did you notice at the announce event, in the images of the devices that have been released, and in any marketing for it, that the surface is always displayed in horizontal orientation. This is a huge beef I have with my Build tablet and why I prefer the iPad. Yes the iPad can do the wide-screenish mode, but the iPad is oriented to be vertical by nature. Don’t agree? Look at the button and camera placement – both on the shorter sides of the device. Compare that with the Surface, where the orientation for the button and camera is on the longer sides. To be fair, Blackberry and the horde of Android tablets out there haven’t gotten this either – since most monitors are widescreen nowadays tablets should be too right? Wrong. Widescreen is great for certain things, but tasks such as reading is not one of them – hence why monitor companies like Dell provide stands that allow you to flip your widescreen monitor to a vertical orientation. That Microsoft has chosen a horizontal orientation by default for Windows 8 is disappointing – hopefully hardware manufacturers will be given the option of a default vertical orientation. Fast Startup Time I like that I can turn off/turn on the iPad very quickly. Even from a true “off” mode and not just sleeping, the iPad boots up very quickly. Windows RT needs to have that same quick response. If I start finding that I’m waiting for the device to boot up for more than 30 seconds that could be a show stopper. No Heat I really hate that the Build tablet has fans that kick in to cool the procs, but its basically a slate computer and I get its part of that prototype build. For Surface, it needs to be the same type of experience as the iPad – no heat! I know Surface doesn’t have fans and uses some cool new vent system or something like that, but even then – I want to sit and read a book on my Surface without having to feel any heat coming from the device, which is the experience I have with the iPad now. What About Apps?! I am definitely not the target client when it comes to app stores. On my iPad I use: Safari Kindle Reader Twitter App Settlers of Catan TSN’s App And that’s it. So really, while its nice that some version of Office might be available, I’m not planning on utilizing a Surface for creating a PowerPoint or working on a Word document – that’s what my laptop is for. I want my tablet to be for information snacking or as an e-reader and occasionally an entertainment device. Surface vs iPad or Surface vs Air? The more that I read up on Surface, the more I wonder if it won’t be a touch-enabled MacBook Air competitor more than an iPad one. Also, I really question if Microsoft gets tablets – when one of your main selling features is a built-in physical keyboard it speaks more to a traditional laptop experience than a tablet one that’s entirely reliant on touch. Still, I really love the Windows Phone interface – way more than iOS – so I’m still very optimistic that the Metro experience on the tablet will be fantastic. I just worry that Microsoft has interpreted a tablet as a computer with a removable keyboard and a touch screen, and that’s not what tablet computing is about at all.

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  • EU Digital Agenda scores 85/100

    - by trond-arne.undheim
    If the Digital Agenda was a bottle of wine and I were wine critic Robert Parker, I would say the Digital Agenda has "a great bouquet, many good elements, with astringent, dry and puckering mouth feel that will not please everyone, but still displaying some finesse. A somewhat controlled effort with no surprises and a few noticeable flaws in the delivery. Noticeably shorter aftertaste than advertised by the producers. Score: 85/100. Enjoy now". The EU Digital Agenda states that "standards are vital for interoperability" and has a whole chapter on interoperability and standards. With this strong emphasis, there is hope the EU's outdated standardization system finally is headed for reform. It has been 23 years since the legal framework of standardisation was completed by Council Decision 87/95/EEC8 in the Information and Communications Technology (ICT) sector. Standardization is market driven. For several decades the IT industry has been developing standards and specifications in global open standards development organisations (fora/consortia), many of which have transparency procedures and practices far superior to the European Standards Organizations. The Digital Agenda rightly states: "reflecting the rise and growing importance of ICT standards developed by certain global fora and consortia". Some fora/consortia, of course, are distorted, influenced by single vendors, have poor track record, and need constant vigilance, but they are the minority. Therefore, the recognition needs to be accompanied by eligibility criteria focused on openness. Will the EU reform its ICT standardization by the end of 2010? Possibly, and only if DG Enterprise takes on board that Information and Communications Technologies (ICTs) have driven half of the productivity growth in Europe over the past 15 years, a prominent fact in the EU's excellent Digital Competitiveness report 2010 published on Monday 17 May. It is ok to single out the ICT sector. It simply is the most important sector right now as it fuels growth in all other sectors. Let's not wait for the entire standardization package which may take another few years. Europe does not have time. The Digital Agenda is an umbrella strategy with deliveries from a host of actors across the Commission. For instance, the EU promises to issue "guidance on transparent ex-ante disclosure rules for essential intellectual property rights and licensing terms and conditions in the context of standard setting", by 2011 in the Horisontal Guidelines now out for public consultation by DG COMP and to some extent by DG ENTR's standardization policy reform. This is important. The EU will issue procurement guidance as interoperability frameworks are put into practice. This is a joint responsibility of several DGs, and is likely to suffer coordination problems, controversy and delays. We have seen plenty of the latter already and I have commented on the Commission's own interoperability elsewhere, with mixed luck. :( Yesterday, I watched the cartoonesque Korean western film The Good, the Bad and the Weird. In the movie (and I meant in the movie only), a bandit, a thief, and a bounty hunter, all excellent at whatever they do, fight for a treasure map. Whether that is a good analogy for the situation within the Commission, others are better judges of than I. However, as a movie fanatic, I still await the final shoot-out, and, as in the film, the only certainty is that "life is about chasing and being chased". The missed opportunity (in this case not following up the push from Member States to better define open standards based interoperability) is a casualty of the chaos ensued in the European Wild West (and I mean that in the most endearing sense, and my excuses beforehand to actors who possibly justifiably cannot bear being compared to fictional movie characters). Instead of exposing the ongoing fight, the EU opted for the legalistic use of the term "standards" throughout the document. This is a term that--to the EU-- excludes most standards used by the IT industry world wide. So, while it, for a moment, meant "weapon down", it will not lead to lasting peace. The Digital Agenda calls for the Member States to "Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013". This is a far cry from the actual Ministerial Declarations which called upon the Commission to help them with this implementation by recognizing and further defining open standards based interoperability. Unless there is more forthcoming from the Commission, the market's judgement will be: you simply fall short. Generally, I think the EU focus now should be "from policy to practice" and the Digital Agenda does indeed stop short of tackling some highly practical issues. There is need for progress beyond the Digital Agenda. Here are some suggestions that would help Europe re-take global leadership on openness, public sector reform, and economic growth: A strong European software strategy centred around open standards based interoperability by 2011. An ambitious new eCommission strategy for 2011-15 focused on migration to open standards by 2015. Aligning the IT portfolio across the Commission into one Digital Agenda DG by 2012. Focusing all best practice exchange in eGovernment on one social networking site, epractice.eu (full disclosure: I had a role in getting that site up and running) Prioritizing public sector needs in global standardization over European standardization by 2014.

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • IBM "per core" comparisons for SPECjEnterprise2010

    - by jhenning
    I recently stumbled upon a blog entry from Roman Kharkovski (an IBM employee) comparing some SPECjEnterprise2010 results for IBM vs. Oracle. Mr. Kharkovski's blog claims that SPARC delivers half the transactions per core vs. POWER7. Prior to any argument, I should say that my predisposition is to like Mr. Kharkovski, because he says that his blog is intended to be factual; that the intent is to try to avoid marketing hype and FUD tactic; and mostly because he features a picture of himself wearing a bike helmet (me too). Therefore, in a spirit of technical argument, rather than FUD fight, there are a few areas in his comparison that should be discussed. Scaling is not free For any benchmark, if a small system scores 13k using quantity R1 of some resource, and a big system scores 57k using quantity R2 of that resource, then, sure, it's tempting to divide: is  13k/R1 > 57k/R2 ? It is tempting, but not necessarily educational. The problem is that scaling is not free. Building big systems is harder than building small systems. Scoring  13k/R1  on a little system provides no guarantee whatsoever that one can sustain that ratio when attempting to handle more than 4 times as many users. Choosing the denominator radically changes the picture When ratios are used, one can vastly manipulate appearances by the choice of denominator. In this case, lots of choices are available for the resource to be compared (R1 and R2 above). IBM chooses to put cores in the denominator. Mr. Kharkovski provides some reasons for that choice in his blog entry. And yet, it should be noted that the very concept of a core is: arbitrary: not necessarily comparable across vendors; fluid: modern chips shift chip resources in response to load; and invisible: unless you have a microscope, you can't see it. By contrast, one can actually see processor chips with the naked eye, and they are a bit easier to count. If we put chips in the denominator instead of cores, we get: 13161.07 EjOPS / 4 chips = 3290 EjOPS per chip for IBM vs 57422.17 EjOPS / 16 chips = 3588 EjOPS per chip for Oracle The choice of denominator makes all the difference in the appearance. Speaking for myself, dividing by chips just seems to make more sense, because: I can see chips and count them; and I can accurately compare the number of chips in my system to the count in some other vendor's system; and Tthe probability of being able to continue to accurately count them over the next 10 years of microprocessor development seems higher than the probability of being able to accurately and comparably count "cores". SPEC Fair use requirements Speaking as an individual, not speaking for SPEC and not speaking for my employer, I wonder whether Mr. Kharkovski's blog article, taken as a whole, meets the requirements of the SPEC Fair Use rule www.spec.org/fairuse.html section I.D.2. For example, Mr. Kharkovski's footnote (1) begins Results from http://www.spec.org as of 04/04/2013 Oracle SUN SPARC T5-8 449 EjOPS/core SPECjEnterprise2010 (Oracle's WLS best SPECjEnterprise2010 EjOPS/core result on SPARC). IBM Power730 823 EjOPS/core (World Record SPECjEnterprise2010 EJOPS/core result) The questionable tactic, from a Fair Use point of view, is that there is no such metric at the designated location. At www.spec.org, You can find the SPEC metric 57422.17 SPECjEnterprise2010 EjOPS for Oracle and You can also find the SPEC metric 13161.07 SPECjEnterprise2010 EjOPS for IBM. Despite the implication of the footnote, you will not find any mention of 449 nor anything that says 823. SPEC says that you can, under its fair use rule, derive your own values; but it emphasizes: "The context must not give the appearance that SPEC has created or endorsed the derived value." Substantiation and transparency Although SPEC disclaims responsibility for non-SPEC information (section I.E), it says that non-SPEC data and methods should be accurate, should be explained, should be substantiated. Unfortunately, it is difficult or impossible for the reader to independently verify the pricing: Were like units compared to like (e.g. list price to list price)? Were all components (hw, sw, support) included? Were all fees included? Note that when tpc.org shows IBM pricing, there are often items such as "PROCESSOR ACTIVATION" and "MEMORY ACTIVATION". Without the transparency of a detailed breakdown, the pricing claims are questionable. T5 claim for "Fastest Processor" Mr. Kharkovski several times questions Oracle's claim for fastest processor, writing You see, when you publish industry benchmarks, people may actually compare your results to other vendor's results. Well, as we performance people always say, "it depends". If you believe in performance-per-core as the primary way of looking at the world, then yes, the POWER7+ is impressive, spending its chip resources to support up to 32 threads (8 cores x 4 threads). Or, it just might be useful to consider performance-per-chip. Each SPARC T5 chip allows 128 hardware threads to be simultaneously executing (16 cores x 8 threads). The Industry Standard Benchmark that focuses specifically on processor chip performance is SPEC CPU2006. For this very well known and popular benchmark, SPARC T5: provides better performance than both POWER7 and POWER7+, for 1 chip vs. 1 chip, for 8 chip vs. 8 chip, for integer (SPECint_rate2006) and floating point (SPECfp_rate2006), for Peak tuning and for Base tuning. For example, at the 8-chip level, integer throughput (SPECint_rate2006) is: 3750 for SPARC 2170 for POWER7+. You can find the details at the March 2013 BestPerf CPU2006 page SPEC is a trademark of the Standard Performance Evaluation Corporation, www.spec.org. The two specific results quoted for SPECjEnterprise2010 are posted at the URLs linked from the discussion. Results for SPEC CPU2006 were verified at spec.org 1 July 2013, and can be rechecked here.

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