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• Windows Azure VMs - New "Stopped" VM Options Provide Cost-effective Flexibility for On-Demand Workloads

  - by KeithMayer

  Originally posted on: http://geekswithblogs.net/KeithMayer/archive/2013/06/22/windows-azure-vms---new-stopped-vm-options-provide-cost-effective.aspxDidn’t make it to TechEd this year? Don’t worry!  This month, we’ll be releasing a new article series that highlights the Best of TechEd announcements and technical information for IT Pros.  Today’s article focuses on a new, much-heralded enhancement to Windows Azure Infrastructure Services to make it more cost-effective for spinning VMs up and down on-demand on the Windows Azure cloud platform. NEW! VMs that are shutdown from the Windows Azure Management Portal will no longer continue to accumulate compute charges while stopped! Previous to this enhancement being available, the Azure platform maintained fabric resource reservations for VMs, even in a shutdown state, to ensure consistent resource availability when starting those VMs in the future.  And, this meant that VMs had to be exported and completely deprovisioned when not in use to avoid compute charges. In this article, I'll provide more details on the scenarios that this enhancement best fits, and I'll also review the new options and considerations that we now have for performing safe shutdowns of Windows Azure VMs. Which scenarios does the new enhancement best fit? Being able to easily shutdown VMs from the Windows Azure Management Portal without continued compute charges is a great enhancement for certain cloud use cases, such as: On-demand dev/test/lab environments - Freely start and stop lab VMs so that they are only accumulating compute charges when being actively used.  "Bursting" load-balanced web applications - Provision a number of load-balanced VMs, but keep the minimum number of VMs running to support "normal" loads. Easily start-up the remaining VMs only when needed to support peak loads. Disaster Recovery - Start-up "cold" VMs when needed to recover from disaster scenarios. BUT ... there is a consideration to keep in mind when using the Windows Azure Management Portal to shutdown VMs: although performing a VM shutdown via the Windows Azure Management Portal causes that VM to no longer accumulate compute charges, it also deallocates the VM from fabric resources to which it was previously assigned.  These fabric resources include compute resources such as virtual CPU cores and memory, as well as network resources, such as IP addresses.  This means that when the VM is later started after being shutdown from the portal, the VM could be assigned a different IP address or placed on a different compute node within the fabric. In some cases, you may want to shutdown VMs using the old approach, where fabric resource assignments are maintained while the VM is in a shutdown state.  Specifically, you may wish to do this when temporarily shutting down or restarting a "7x24" VM as part of a maintenance activity.  Good news - you can still revert back to the old VM shutdown behavior when necessary by using the alternate VM shutdown approaches listed below.  Let's walk through each approach for performing a VM Shutdown action on Windows Azure so that we can understand the benefits and considerations of each... How many ways can I shutdown a VM? In Windows Azure Infrastructure Services, there's three general ways that can be used to safely shutdown VMs: Shutdown VM via Windows Azure Management Portal Shutdown Guest Operating System inside the VM Stop VM via Windows PowerShell using Windows Azure PowerShell Module Although each of these options performs a safe shutdown of the guest operation system and the VM itself, each option handles the VM shutdown end state differently. Shutdown VM via Windows Azure Management Portal When clicking the Shutdown button at the bottom of the Virtual Machines page in the Windows Azure Management Portal, the VM is safely shutdown and "deallocated" from fabric resources.  Shutdown button on Virtual Machines page in Windows Azure Management Portal  When the shutdown process completes, the VM will be shown on the Virtual Machines page with a "Stopped ( Deallocated )" status as shown in the figure below. Virtual Machine in a "Stopped (Deallocated)" Status "Deallocated" means that the VM configuration is no longer being actively associated with fabric resources, such as virtual CPUs, memory and networks. In this state, the VM will not continue to allocate compute charges, but since fabric resources are deallocated, the VM could receive a different internal IP address ( called "Dynamic IPs" or "DIPs" in Windows Azure ) the next time it is started.  TIP: If you are leveraging this shutdown option and consistency of DIPs is important to applications running inside your VMs, you should consider using virtual networks with your VMs.  Virtual networks permit you to assign a specific IP Address Space for use with VMs that are assigned to that virtual network.  As long as you start VMs in the same order in which they were originally provisioned, each VM should be reassigned the same DIP that it was previously using. What about consistency of External IP Addresses? Great question! External IP addresses ( called "Virtual IPs" or "VIPs" in Windows Azure ) are associated with the cloud service in which one or more Windows Azure VMs are running.  As long as at least 1 VM inside a cloud service remains in a "Running" state, the VIP assigned to a cloud service will be preserved.  If all VMs inside a cloud service are in a "Stopped ( Deallocated )" status, then the cloud service may receive a different VIP when VMs are next restarted. TIP: If consistency of VIPs is important for the cloud services in which you are running VMs, consider keeping one VM inside each cloud service in the alternate VM shutdown state listed below to preserve the VIP associated with the cloud service. Shutdown Guest Operating System inside the VM When performing a Guest OS shutdown or restart ( ie., a shutdown or restart operation initiated from the Guest OS running inside the VM ), the VM configuration will not be deallocated from fabric resources. In the figure below, the VM has been shutdown from within the Guest OS and is shown with a "Stopped" VM status rather than the "Stopped ( Deallocated )" VM status that was shown in the previous figure. Note that it may require a few minutes for the Windows Azure Management Portal to reflect that the VM is in a "Stopped" state in this scenario, because we are performing an OS shutdown inside the VM rather than through an Azure management endpoint. Virtual Machine in a "Stopped" Status VMs shown in a "Stopped" status will continue to accumulate compute charges, because fabric resources are still being reserved for these VMs.  However, this also means that DIPs and VIPs are preserved for VMs in this state, so you don't have to worry about VMs and cloud services getting different IP addresses when they are started in the future. Stop VM via Windows PowerShell In the latest version of the Windows Azure PowerShell Module, a new -StayProvisioned parameter has been added to the Stop-AzureVM cmdlet. This new parameter provides the flexibility to choose the VM configuration end result when stopping VMs using PowerShell: When running the Stop-AzureVM cmdlet without the -StayProvisioned parameter specified, the VM will be safely stopped and deallocated; that is, the VM will be left in a "Stopped ( Deallocated )" status just like the end result when a VM Shutdown operation is performed via the Windows Azure Management Portal.  When running the Stop-AzureVM cmdlet with the -StayProvisioned parameter specified, the VM will be safely stopped but fabric resource reservations will be preserved; that is the VM will be left in a "Stopped" status just like the end result when performing a Guest OS shutdown operation. So, with PowerShell, you can choose how Windows Azure should handle VM configuration and fabric resource reservations when stopping VMs on a case-by-case basis. TIP: It's important to note that the -StayProvisioned parameter is only available in the latest version of the Windows Azure PowerShell Module.  So, if you've previously downloaded this module, be sure to download and install the latest version to get this new functionality. Want to Learn More about Windows Azure Infrastructure Services? To learn more about Windows Azure Infrastructure Services, be sure to check-out these additional FREE resources: Become our next "Early Expert"! Complete the Early Experts "Cloud Quest" and build a multi-VM lab network in the cloud for FREE!  Build some cool scenarios! Check out our list of over 20+ Step-by-Step Lab Guides based on key scenarios that IT Pros are implementing on Windows Azure Infrastructure Services TODAY!  Looking forward to seeing you in the Cloud! - Keith Build Your Lab! Download Windows Server 2012 Don’t Have a Lab? Build Your Lab in the Cloud with Windows Azure Virtual Machines Want to Get Certified? Join our Windows Server 2012 "Early Experts" Study Group

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• The APEX of Business Value...or...the Business Value of APEX? Oracle Cloud Takes Oracle APEX to New Heights!

  - by Gene Eun

  The attraction of Oracle Application Express (APEX) has increased tremendously with the recent launch of the Oracle Cloud. APEX already supported departmental development and deployment of business applications with minimal involvement from the IT department. Positioned as the ideal replacement for MS Access, APEX probably has managed better to capture the eye of developers and was used for enterprise application development at least as much as for the kind of tactical applications that Oracle strategically positioned it for. With APEX as PaaS from the Oracle Cloud, a leap is made to a much higher level of business value. Now the IT department is not even needed to make infrastructure available with a database running  on it. All the business needs is a credit card. And the business application that is developed, managed and used from the cloud through a standard browser can now just as easily be accessed by users from around the world as by users from the business department itself. As a bonus – the development of the APEX application is also done in the cloud – with no special demands on the location or the enterprise access privileges of the developers. To sum it up: APEX from Oracle Cloud Database Service get the development environment up and running in minutes no involvement from the internal IT department required (not for infrastructure, platform, or development) superior availability and scalability is offered by Oracle users from anywhere in the world can be invited to access the application developers from anywhere in the world can participate in creating and maintaining the application In addition: because the Oracle Cloud platform is the same as the on-premise platform, you can still decide to move the APEX application between the cloud and the local environment – and back again. The REST-ful services that are available through APEX allow programmatic interaction with the database under the APEX application. That means that this database can be synchronized with on premise databases or data stores in (other) clouds. Through the Oracle Cloud Messaging Service, the APEX application can easily enter into asynchronous conversations with other APEX applications, Fusion Middleware applications (ADF, SOA, BPM) and any other type of REST-enabled application. In my opinion, now, for the first time perhaps, APEX offers the attraction to the business that has been suggested before: because of the cloud, all the business needs is  a credit card (a budget of $175 per month), an internet-connection and a browser. Not like before, with a PC hidden under a desk or a database running somewhere in the data center. No matter how unattended: equipment is needed, power is consumed, the database needs to be kept running and if Oracle Database XE does not suffice, software licenses are required as well. And this set up always has a security challenge associated with it. The cloud fee for the Oracle Cloud Database Service includes infrastructure, power, licenses, availability, platform upgrades, a collection of reusable application components and the development and runtime environments containing the APEX platform. Of course this not only means that business departments can move quickly without having to convince their IT colleagues to move along – it also means that small organizations that do not even have IT colleagues can do the same. Getting tailored applications or applications up and running to get in touch with users and customers all over the world is now within easy reach for small outfits – without any investment. My misunderstanding For a long time, I was under the impression that the essence of APEX was that the business could create applications themselves – meaning that business ‘people’ would actually go into APEX to create the application. To me APEX was too much of a developers’ tool to see that happen – apart from the odd business analyst who missed his or her calling as an IT developer. Having looked at various other cloud based development offerings – including Force.com, Mendix, WaveMaker, WorkXpress, OrangeScape, Caspio and Cordys- I have come to realize my mistake. All these platforms are positioned for 'the business' but require a fair amount of coding and technical expertise. However, they make the business happy nevertheless, because they allow the  business to completely circumvent the IT department. That is the essence. Not having to go through the red tape, not having to wait for IT staff who (justifiably) need weeks or months to provide an environment, not having to deal with administrators (again, justifiably) refusing to take on that 'strange environment'. Being able to think of an initiative and turn into action right away. The business does not have to build the application - it can easily hire some external developers or even that nerdy boy next door. They can get started, get an application up and running and invite users in – especially external users such as customers. They will worry later about upgrades and life cycle management and integration. To get applications up and running quickly and start turning ideas into action and results rightaway. That is the key selling point for all these cloud offerings, including APEX from the Cloud. And it is a compelling story. For APEX probably even more so than for the others. While I consider APEX a somewhat proprietary framework compared with ‘regular’ Java/JEE web development (or even .NET and PHP  development), it is still far more open than most cloud environments. APEX is SQL and PL/SQL based – nothing special about those languages – and can run just as easily on site as in the cloud. It has been around since 2004 (that is not including several predecessors that fed straight into APEX) so it can be considered pretty mature. Oracle as a company seems pretty stable – so investments in its technology are bound to last for some time to come. By the way: neither APEX nor the other Cloud DevaaS offerings are targeted at creating applications with enormous life times. They fit into a trend of agile development and rapid life cycle management, with fairly light weight user interfaces that quickly adapt to taste, technology trends and functional requirements and that are easily replaced. APEX and ADF – a match made in heaven?! (or at least in the sky) Note that using APEX only for cloud based database with REST-ful Services is also a perfectly viable scenario: any UI – mobile or browser based – capable of consuming REST-ful services can be created against such a business tier. Creating an ADF Mobile application for example that runs aginst REST-ful services is a best practice for mobile development. Such REST-ful services can be consumed from any service provider – including the Cloud based APEX powered REST-ful services running against the Oracle Cloud Database Service! The ADF Mobile architecture overview can easily be morphed to fit the APEX services in – allowing for a cloud based mobile app: Want to learn more about Oracle Database Cloud Service or Oracle Cloud, just visit cloud.oracle.com  or oracle.com/cloud. Repost of a blog entry by Rick Greenwald, Director of Product Management, Oracle Database Cloud Service.

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• Silverlight MEF – Download On Demand

  - by PeterTweed

  Take the Slalom Challenge at www.slalomchallenge.com! A common challenge with building complex applications in Silverlight is the initial download size of the xap file.  MEF enables us to build composable applications that allows us to build complex composite applications.  Wouldn’t it be great if we had a mechanism to spilt out components into different Silverlight applications in separate xap files and download the separate xap file only if needed?   MEF gives us the ability to do this.  This post will cover the basics needed to build such a composite application split between different silerlight applications and download the referenced silverlight application only when needed. Steps: 1.     Create a Silverlight 4 application 2.     Add references to the following assemblies: System.ComponentModel.Composition.dll System.ComponentModel.Composition.Initialization.dll 3.     Add a new Silverlight 4 application called ExternalSilverlightApplication to the solution that was created in step 1.  Ensure the new application is hosted in the web application for the solution and choose to not create a test page for the new application. 4.     Delete the App.xaml and MainPage.xaml files – they aren’t needed. 5.     Add references to the following assemblies in the ExternalSilverlightApplication project: System.ComponentModel.Composition.dll System.ComponentModel.Composition.Initialization.dll 6.     Ensure the two references above have their Copy Local values set to false.  As we will have these two assmblies in the original Silverlight application, we will have no need to include them in the built ExternalSilverlightApplication build. 7.     Add a new user control called LeftControl to the ExternalSilverlightApplication project. 8.     Replace the LayoutRoot Grid with the following xaml:     <Grid x:Name="LayoutRoot" Background="Beige" Margin="40" >         <Button Content="Left Content" Margin="30"></Button>     </Grid> 9.     Add the following statement to the top of the LeftControl.xaml.cs file using System.ComponentModel.Composition; 10.   Add the following attribute to the LeftControl class     [Export(typeof(LeftControl))]   This attribute tells MEF that the type LeftControl will be exported – i.e. made available for other applications to import and compose into the application. 11.   Add a new user control called RightControl to the ExternalSilverlightApplication project. 12.   Replace the LayoutRoot Grid with the following xaml:     <Grid x:Name="LayoutRoot" Background="Green" Margin="40"  >         <TextBlock Margin="40" Foreground="White" Text="Right Control" FontSize="16" VerticalAlignment="Center" HorizontalAlignment="Center" ></TextBlock>     </Grid> 13.   Add the following statement to the top of the RightControl.xaml.cs file using System.ComponentModel.Composition; 14.   Add the following attribute to the RightControl class     [Export(typeof(RightControl))] 15.   In your original Silverlight project add a reference to the ExternalSilverlightApplication project. 16.   Change the reference to the ExternalSilverlightApplication project to have it’s Copy Local value = false.  This will ensure that the referenced ExternalSilverlightApplication Silverlight application is not included in the original Silverlight application package when it it built.  The ExternalSilverlightApplication Silverlight application therefore has to be downloaded on demand by the original Silverlight application for it’s controls to be used. 1.     In your original Silverlight project add the following xaml to the LayoutRoot Grid in MainPage.xaml:         <Grid.RowDefinitions>             <RowDefinition Height="65*" />             <RowDefinition Height="235*" />         </Grid.RowDefinitions>         <Button Name="LoaderButton" Content="Download External Controls" Click="Button_Click"></Button>         <StackPanel Grid.Row="1" Orientation="Horizontal" HorizontalAlignment="Center" >             <Border Name="LeftContent" Background="Red" BorderBrush="Gray" CornerRadius="20"></Border>             <Border Name="RightContent" Background="Red" BorderBrush="Gray" CornerRadius="20"></Border>         </StackPanel>       The borders will hold the controls that will be downlaoded, imported and composed via MEF when the button is clicked. 2.     Add the following statement to the top of the MainPage.xaml.cs file using System.ComponentModel.Composition; 3.     Add the following properties to the MainPage class:         [Import(typeof(LeftControl))]         public LeftControl LeftUserControl { get; set; }         [Import(typeof(RightControl))]         public RightControl RightUserControl { get; set; }   This defines properties accepting LeftControl and RightControl types.  The attrributes are used to tell MEF the discovered type that should be applied to the property when composition occurs. 17.   Add the following event handler for the button click to the MainPage.xaml.cs file:         private void Button_Click(object sender, RoutedEventArgs e)         {                   DeploymentCatalog deploymentCatalog =     new DeploymentCatalog("ExternalSilverlightApplication.xap");                   CompositionHost.Initialize(deploymentCatalog);                   deploymentCatalog.DownloadCompleted += (s, i) =>                 {                     if (i.Error == null)                     {                         CompositionInitializer.SatisfyImports(this);                           LeftContent.Child = LeftUserControl;                         RightContent.Child = RightUserControl;                         LoaderButton.IsEnabled = false;                     }                 };                   deploymentCatalog.DownloadAsync();         } This is where the magic happens!  The deploymentCatalog object is pointed to the ExternalSilverlightApplication.xap file.  It is then associated with the CompositionHost initialization.  As the download will be asynchronous, an eventhandler is created for the DownloadCompleted event.  The deploymentCatalog object is then told to start the asynchronous download. The event handler that executes when the download is completed uses the CompositionInitializer.SatisfyImports() function to tell MEF to satisfy the Imports for the current class.  It is at this point that the LeftUserControl and RightUserControl properties are initialized with composed objects from the downloaded ExternalSilverlightApplication.xap package. 18.   Run the application click the Download External Controls button and see the controls defined in the ExternalSilverlightApplication application loaded into the original Silverlight application. Congratulations!  You have implemented download on demand capabilities for composite applications using the MEF DeploymentCatalog class.  You are now able to segment your applications into separate xap file for deployment.

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• SSIS: Deploying OLAP cubes using C# script tasks and AMO

  - by DrJohn

  As part of the continuing series on Building dynamic OLAP data marts on-the-fly, this blog entry will focus on how to automate the deployment of OLAP cubes using SQL Server Integration Services (SSIS) and Analysis Services Management Objects (AMO). OLAP cube deployment is usually done using the Analysis Services Deployment Wizard. However, this option was dismissed for a variety of reasons. Firstly, invoking external processes from SSIS is fraught with problems as (a) it is not always possible to ensure SSIS waits for the external program to terminate; (b) we cannot log the outcome properly and (c) it is not always possible to control the server's configuration to ensure the executable works correctly. Another reason for rejecting the Deployment Wizard is that it requires the 'answers' to be written into four XML files. These XML files record the three things we need to change: the name of the server, the name of the OLAP database and the connection string to the data mart. Although it would be reasonably straight forward to change the content of the XML files programmatically, this adds another set of complication and level of obscurity to the overall process. When I first investigated the possibility of using C# to deploy a cube, I was surprised to find that there are no other blog entries about the topic. I can only assume everyone else is happy with the Deployment Wizard! SSIS "forgets" assembly references If you build your script task from scratch, you will have to remember how to overcome one of the major annoyances of working with SSIS script tasks: the forgetful nature of SSIS when it comes to assembly references. Basically, you can go through the process of adding an assembly reference using the Add Reference dialog, but when you close the script window, SSIS "forgets" the assembly reference so the script will not compile. After repeating the operation several times, you will find that SSIS only remembers the assembly reference when you specifically press the Save All icon in the script window. This problem is not unique to the AMO assembly and has certainly been a "feature" since SQL Server 2005, so I am not amazed it is still present in SQL Server 2008 R2! Sample Package So let's take a look at the sample SSIS package I have provided which can be downloaded from here: DeployOlapCubeExample.zip  Below is a screenshot after a successful run. Connection Managers The package has three connection managers: AsDatabaseDefinitionFile is a file connection manager pointing to the .asdatabase file you wish to deploy. Note that this can be found in the bin directory of you OLAP database project once you have clicked the "Build" button in Visual Studio TargetOlapServerCS is an Analysis Services connection manager which identifies both the deployment server and the target database name. SourceDataMart is an OLEDB connection manager pointing to the data mart which is to act as the source of data for your cube. This will be used to replace the connection string found in your .asdatabase file Once you have configured the connection managers, the sample should run and deploy your OLAP database in a few seconds. Of course, in a production environment, these connection managers would be associated with package configurations or set at runtime. When you run the sample, you should see that the script logs its activity to the output screen (see screenshot above). If you configure logging for the package, then these messages will also appear in your SSIS logging. Sample Code Walkthrough Next let's walk through the code. The first step is to parse the connection string provided by the TargetOlapServerCS connection manager and obtain the name of both the target OLAP server and also the name of the OLAP database. Note that the target database does not have to exist to be referenced in an AS connection manager, so I am using this as a convenient way to define both properties. We now connect to the server and check for the existence of the OLAP database. If it exists, we drop the database so we can re-deploy. svr.Connect(olapServerName); if (svr.Connected) { // Drop the OLAP database if it already exists Database db = svr.Databases.FindByName(olapDatabaseName); if (db != null) { db.Drop(); } // rest of script } Next we start building the XMLA command that will actually perform the deployment. Basically this is a small chuck of XML which we need to wrap around the large .asdatabase file generated by the Visual Studio build process. // Start generating the main part of the XMLA command XmlDocument xmlaCommand = new XmlDocument(); xmlaCommand.LoadXml(string.Format("<Batch Transaction='false' xmlns='http://schemas.microsoft.com/analysisservices/2003/engine'><Alter AllowCreate='true' ObjectExpansion='ExpandFull'><Object><DatabaseID>{0}</DatabaseID></Object><ObjectDefinition/></Alter></Batch>", olapDatabaseName));  Next we need to merge two XML files which we can do by simply using setting the InnerXml property of the ObjectDefinition node as follows: // load OLAP Database definition from .asdatabase file identified by connection manager XmlDocument olapCubeDef = new XmlDocument(); olapCubeDef.Load(Dts.Connections["AsDatabaseDefinitionFile"].ConnectionString); // merge the two XML files by obtain a reference to the ObjectDefinition node oaRootNode.InnerXml = olapCubeDef.InnerXml;   One hurdle I had to overcome was removing detritus from the .asdabase file left by the Visual Studio build. Through an iterative process, I found I needed to remove several nodes as they caused the deployment to fail. The XMLA error message read "Cannot set read-only node: CreatedTimestamp" or similar. In comparing the XMLA generated with by the Deployment Wizard with that generated by my code, these read-only nodes were missing, so clearly I just needed to strip them out. This was easily achieved using XPath to find the relevant XML nodes, of which I show one example below: foreach (XmlNode node in rootNode.SelectNodes("//ns1:CreatedTimestamp", nsManager)) { node.ParentNode.RemoveChild(node); } Now we need to change the database name in both the ID and Name nodes using code such as: XmlNode databaseID = xmlaCommand.SelectSingleNode("//ns1:Database/ns1:ID", nsManager); if (databaseID != null) databaseID.InnerText = olapDatabaseName; Finally we need to change the connection string to point at the relevant data mart. Again this is easily achieved using XPath to search for the relevant nodes and then replace the content of the node with the new name or connection string. XmlNode connectionStringNode = xmlaCommand.SelectSingleNode("//ns1:DataSources/ns1:DataSource/ns1:ConnectionString", nsManager); if (connectionStringNode != null) { connectionStringNode.InnerText = Dts.Connections["SourceDataMart"].ConnectionString; } Finally we need to perform the deployment using the Execute XMLA command and check the returned XmlaResultCollection for errors before setting the Dts.TaskResult. XmlaResultCollection oResults = svr.Execute(xmlaCommand.InnerXml);  // check for errors during deployment foreach (Microsoft.AnalysisServices.XmlaResult oResult in oResults) { foreach (Microsoft.AnalysisServices.XmlaMessage oMessage in oResult.Messages) { if ((oMessage.GetType().Name == "XmlaError")) { FireError(oMessage.Description); HadError = true; } } } If you are not familiar with XML programming, all this may all seem a bit daunting, but perceiver as the sample code is pretty short. If you would like the script to process the OLAP database, simply uncomment the lines in the vicinity of Process method. Of course, you can extend the script to perform your own custom processing and to even synchronize the database to a front-end server. Personally, I like to keep the deployment and processing separate as the code can become overly complex for support staff.If you want to know more, come see my session at the forthcoming SQLBits conference.

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• Curing the Database-Application mismatch

  - by Phil Factor

  If an application requires access to a database, then you have to be able to deploy it so as to be version-compatible with the database, in phase. If you can deploy both together, then the application and database must normally be deployed at the same version in which they, together, passed integration and functional testing.  When a single database supports more than one application, then the problem gets more interesting. I’ll need to be more precise here. It is actually the application-interface definition of the database that needs to be in a compatible ‘version’.  Most databases that get into production have no separate application-interface; in other words they are ‘close-coupled’.  For this vast majority, the whole database is the application-interface, and applications are free to wander through the bowels of the database scot-free.  If you’ve spurned the perceived wisdom of application architects to have a defined application-interface within the database that is based on views and stored procedures, any version-mismatch will be as sensitive as a kitten.  A team that creates an application that makes direct access to base tables in a database will have to put a lot of energy into keeping Database and Application in sync, to say nothing of having to tackle issues such as security and audit. It is not the obvious route to development nirvana. I’ve been in countless tense meetings with application developers who initially bridle instinctively at the apparent restrictions of being ‘banned’ from the base tables or routines of a database.  There is no good technical reason for needing that sort of access that I’ve ever come across.  Everything that the application wants can be delivered via a set of views and procedures, and with far less pain for all concerned: This is the application-interface.  If more than zero developers are creating a database-driven application, then the project will benefit from the loose-coupling that an application interface brings. What is important here is that the database development role is separated from the application development role, even if it is the same developer performing both roles. The idea of an application-interface with a database is as old as I can remember. The big corporate or government databases generally supported several applications, and there was little option. When a new application wanted access to an existing corporate database, the developers, and myself as technical architect, would have to meet with hatchet-faced DBAs and production staff to work out an interface. Sure, they would talk up the effort involved for budgetary reasons, but it was routine work, because it decoupled the database from its supporting applications. We’d be given our own stored procedures. One of them, I still remember, had ninety-two parameters. All database access was encapsulated in one application-module. If you have a stable defined application-interface with the database (Yes, one for each application usually) you need to keep the external definitions of the components of this interface in version control, linked with the application source,  and carefully track and negotiate any changes between database developers and application developers.  Essentially, the application development team owns the interface definition, and the onus is on the Database developers to implement it and maintain it, in conformance.  Internally, the database can then make all sorts of changes and refactoring, as long as source control is maintained.  If the application interface passes all the comprehensive integration and functional tests for the particular version they were designed for, nothing is broken. Your performance-testing can ‘hang’ on the same interface, since databases are judged on the performance of the application, not an ‘internal’ database process. The database developers have responsibility for maintaining the application-interface, but not its definition,  as they refactor the database. This is easily tested on a daily basis since the tests are normally automated. In this setting, the deployment can proceed if the more stable application-interface, rather than the continuously-changing database, passes all tests for the version of the application. Normally, if all goes well, a database with a well-designed application interface can evolve gracefully without changing the external appearance of the interface, and this is confirmed by integration tests that check the interface, and which hopefully don’t need to be altered at all often.  If the application is rapidly changing its ‘domain model’  in the light of an increased understanding of the application domain, then it can change the interface definitions and the database developers need only implement the interface rather than refactor the underlying database.  The test team will also have to redo the functional and integration tests which are, of course ‘written to’ the definition.  The Database developers will find it easier if these tests are done before their re-wiring  job to implement the new interface. If, at the other extreme, an application receives no further development work but survives unchanged, the database can continue to change and develop to keep pace with the requirements of the other applications it supports, and needs only to take care that the application interface is never broken. Testing is easy since your automated scripts to test the interface do not need to change. The database developers will, of course, maintain their own source control for the database, and will be likely to maintain versions for all major releases. However, this will not need to be shared with the applications that the database servers. On the other hand, the definition of the application interfaces should be within the application source. Changes in it have to be subject to change-control procedures, as they will require a chain of tests. Once you allow, instead of an application-interface, an intimate relationship between application and database, we are in the realms of impedance mismatch, over and above the obvious security problems.  Part of this impedance problem is a difference in development practices. Whereas the application has to be regularly built and integrated, this isn’t necessarily the case with the database.  An RDBMS is inherently multi-user and self-integrating. If the developers work together on the database, then a subsequent integration of the database on a staging server doesn’t often bring nasty surprises. A separate database-integration process is only needed if the database is deliberately built in a way that mimics the application development process, but which hampers the normal database-development techniques.  This process is like demanding a official walking with a red flag in front of a motor car.  In order to closely coordinate databases with applications, entire databases have to be ‘versioned’, so that an application version can be matched with a database version to produce a working build without errors.  There is no natural process to ‘version’ databases.  Each development project will have to define a system for maintaining the version level. A curious paradox occurs in development when there is no formal application-interface. When the strains and cracks happen, the extra meetings, bureaucracy, and activity required to maintain accurate deployments looks to IT management like work. They see activity, and it looks good. Work means progress.  Management then smile on the design choices made. In IT, good design work doesn’t necessarily look good, and vice versa.

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• Cost Comparison Hard Disk Drive to Solid State Drive on Price per Gigabyte - dispelling a myth!

  - by tonyrogerson

  It is often said that Hard Disk Drive storage is significantly cheaper per GiByte than Solid State Devices – this is wholly inaccurate within the database space. People need to look at the cost of the complete solution and not just a single component part in isolation to what is really required to meet the business requirement. Buying a single Hitachi Ultrastar 600GB 3.5” SAS 15Krpm hard disk drive will cost approximately £239.60 (http://scan.co.uk, 22nd March 2012) compared to an OCZ 600GB Z-Drive R4 CM84 PCIe costing £2,316.54 (http://scan.co.uk, 22nd March 2012); I’ve not included FusionIO ioDrive because there is no public pricing available for it – something I never understand and personally when companies do this I immediately think what are they hiding, luckily in FusionIO’s case the product is proven though is expensive compared to OCZ enterprise offerings. On the face of it the single 15Krpm hard disk has a price per GB of £0.39, the SSD £3.86; this is what you will see in the press and this is what sales people will use in comparing the two technologies – do not be fooled by this bullshit people! What is the requirement? The requirement is the database will have a static size of 400GB kept static through archiving so growth and trim will balance the database size, the client requires resilience, there will be several hundred call centre staff querying the database where queries will read a small amount of data but there will be no hot spot in the data so the randomness will come across the entire 400GB of the database, estimates predict that the IOps required will be approximately 4,000IOps at peak times, because it’s a call centre system the IO latency is important and must remain below 5ms per IO. The balance between read and write is 70% read, 30% write. The requirement is now defined and we have three of the most important pieces of the puzzle – space required, estimated IOps and maximum latency per IO. Something to consider with regard SQL Server; write activity requires synchronous IO to the storage media specifically the transaction log; that means the write thread will wait until the IO is completed and hardened off until the thread can continue execution, the requirement has stated that 30% of the system activity will be write so we can expect a high amount of synchronous activity. The hardware solution needs to be defined; two possible solutions: hard disk or solid state based; the real question now is how many hard disks are required to achieve the IO throughput, the latency and resilience, ditto for the solid state. Hard Drive solution On a test on an HP DL380, P410i controller using IOMeter against a single 15Krpm 146GB SAS drive, the throughput given on a transfer size of 8KiB against a 40GiB file on a freshly formatted disk where the partition is the only partition on the disk thus the 40GiB file is on the outer edge of the drive so more sectors can be read before head movement is required: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 3,733 IOps at an average latency of 34.06ms (34 MiB/s). The same test was done on the same disk but the test file was 130GiB: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 528 IOps at an average latency of 217.49ms (4 MiB/s). From the result it is clear random performance gets worse as the disk fills up – I’m currently writing an article on short stroking which will cover this in detail. Given the work load is random in nature looking at the random performance of the single drive when only 40 GiB of the 146 GB is used gives near the IOps required but the latency is way out. Luckily I have tested 6 x 15Krpm 146GB SAS 15Krpm drives in a RAID 0 using the same test methodology, for the same test above on a 130 GiB for each drive added the performance boost is near linear, for each drive added throughput goes up by 5 MiB/sec, IOps by 700 IOps and latency reducing nearly 50% per drive added (172 ms, 94 ms, 65 ms, 47 ms, 37 ms, 30 ms). This is because the same 130GiB is spread out more as you add drives 130 / 1, 130 / 2, 130 / 3 etc. so implicit short stroking is occurring because there is less file on each drive so less head movement required. The best latency is still 30 ms but we have the IOps required now, but that’s on a 130GiB file and not the 400GiB we need. Some reality check here: a) the drive randomness is more likely to be 50/50 and not a full 100% but the above has highlighted the effect randomness has on the drive and the more a drive fills with data the worse the effect. For argument sake let us assume that for the given workload we need 8 disks to do the job, for resilience reasons we will need 16 because we need to RAID 1+0 them in order to get the throughput and the resilience, RAID 5 would degrade performance. Cost for hard drives: 16 x £239.60 = £3,833.60 For the hard drives we will need disk controllers and a separate external disk array because the likelihood is that the server itself won’t take the drives, a quick spec off DELL for a PowerVault MD1220 which gives the dual pathing with 16 disks 146GB 15Krpm 2.5” disks is priced at £7,438.00, note its probably more once we had two controller cards to sit in the server in, racking etc. Minimum cost taking the DELL quote as an example is therefore: {Cost of Hardware} / {Storage Required} £7,438.60 / 400 = £18.595 per GB £18.59 per GiB is a far cry from the £0.39 we had been told by the salesman and the myth. Yes, the storage array is composed of 16 x 146 disks in RAID 10 (therefore 8 usable) giving an effective usable storage availability of 1168GB but the actual storage requirement is only 400 and the extra disks have had to be purchased to get the  IOps up. Solid State Drive solution A single card significantly exceeds the IOps and latency required, for resilience two will be required. ( £2,316.54 * 2 ) / 400 = £11.58 per GB With the SSD solution only two PCIe sockets are required, no external disk units, no additional controllers, no redundant controllers etc. Conclusion I hope by showing you an example that the myth that hard disk drives are cheaper per GiB than Solid State has now been dispelled - £11.58 per GB for SSD compared to £18.59 for Hard Disk. I’ve not even touched on the running costs, compare the costs of running 18 hard disks, that’s a lot of heat and power compared to two PCIe cards!Just a quick note: I've left a fair amount of information out due to this being a blog! If in doubt, email me :)I'll also deal with the myth that SSD's wear out at a later date as well - that's just way over done still, yes, 5 years ago, but now - no.

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• ASP.NET MVC: Using ProfileRequiredAttribute to restrict access to pages

  - by DigiMortal

  If you are using AppFabric Access Control Services to authenticate users when they log in to your community site using Live ID, Google or some other popular identity provider, you need more than AuthorizeAttribute to make sure that users can access the content that is there for authenticated users only. In this posting I will show you hot to extend the AuthorizeAttribute so users must also have user profile filled. Semi-authorized users When user is authenticated through external identity provider then not all identity providers give us user name or other information we ask users when they join with our site. What all identity providers have in common is unique ID that helps you identify the user. Example. Users authenticated through Windows Live ID by AppFabric ACS have no name specified. Google’s identity provider is able to provide you with user name and e-mail address if user agrees to publish this information to you. They both give you unique ID of user when user is successfully authenticated in their service. There is logical shift between ASP.NET and my site when considering user as authorized. For ASP.NET MVC user is authorized when user has identity. For my site user is authorized when user has profile and row in my users table. Having profile means that user has unique username in my system and he or she is always identified by this username by other users. My solution is simple: I created my own action filter attribute that makes sure if user has profile to access given method and if user has no profile then browser is redirected to join page. Illustrating the problem Usually we restrict access to page using AuthorizeAttribute. Code is something like this. [Authorize] public ActionResult Details(string id) {     var profile = _userRepository.GetUserByUserName(id);     return View(profile); } If this page is only for site users and we have user profiles then all users – the ones that have profile and all the others that are just authenticated – can access the information. It is okay because all these users have successfully logged in in some service that is supported by AppFabric ACS. In my site the users with no profile are in grey spot. They are on half way to be users because they have no username and profile on my site yet. So looking at the image above again we need something that adds profile existence condition to user-only content. [ProfileRequired] public ActionResult Details(string id) {     var profile = _userRepository.GetUserByUserName(id);     return View(profile); } Now, this attribute will solve our problem as soon as we implement it. ProfileRequiredAttribute: Profiles are required to be fully authorized Here is my implementation of ProfileRequiredAttribute. It is pretty new and right now it is more like working draft but you can already play with it. public class ProfileRequiredAttribute : AuthorizeAttribute {     private readonly string _redirectUrl;       public ProfileRequiredAttribute()     {         _redirectUrl = ConfigurationManager.AppSettings["JoinUrl"];         if (string.IsNullOrWhiteSpace(_redirectUrl))             _redirectUrl = "~/";     }              public override void OnAuthorization(AuthorizationContext filterContext)     {         base.OnAuthorization(filterContext);           var httpContext = filterContext.HttpContext;         var identity = httpContext.User.Identity;           if (!identity.IsAuthenticated || identity.GetProfile() == null)             if(filterContext.Result == null)                 httpContext.Response.Redirect(_redirectUrl);          } } All methods with this attribute work as follows: if user is not authenticated then he or she is redirected to AppFabric ACS identity provider selection page, if user is authenticated but has no profile then user is by default redirected to main page of site but if you have application setting with name JoinUrl then user is redirected to this URL. First case is handled by AuthorizeAttribute and the second one is handled by custom logic in ProfileRequiredAttribute class. GetProfile() extension method To get user profile using less code in places where profiles are needed I wrote GetProfile() extension method for IIdentity interface. There are some more extension methods that read out user and identity provider identifier from claims and based on this information user profile is read from database. If you take this code with copy and paste I am sure it doesn’t work for you but you get the idea. public static User GetProfile(this IIdentity identity) {     if (identity == null)         return null;       var context = HttpContext.Current;     if (context.Items["UserProfile"] != null)         return context.Items["UserProfile"] as User;       var provider = identity.GetIdentityProvider();     var nameId = identity.GetNameIdentifier();       var rep = ObjectFactory.GetInstance<IUserRepository>();     var profile = rep.GetUserByProviderAndNameId(provider, nameId);       context.Items["UserProfile"] = profile;       return profile; } To avoid round trips to database I cache user profile to current request because the chance that profile gets changed meanwhile is very minimal. The other reason is maybe more tricky – profile objects are coming from Entity Framework context and context has also HTTP request as lifecycle. Conclusion This posting gave you some ideas how to finish user profiles stuff when you use AppFabric ACS as external authentication provider. Although there was little shift between us and ASP.NET MVC with interpretation of “authorized” we were easily able to solve the problem by extending AuthorizeAttribute to get all our requirements fulfilled. We also write extension method for IIdentity that returns as user profile based on username and caches the profile in HTTP request scope.

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• Sorting the columns of an HTML table using JQuery

  - by nikolaosk

  In this post I will show you how easy is to sort the columns of an HTML table. I will use an external library,called Tablesorter which makes life so much easier for developers. ?here are other posts in my blog regarding JQuery.You can find them all here. You can find another post regarding HTML tables and JQuery here. We will demonstrate this with a step by step example. I will use Visual Studio 2012 Ultimate. You can also use Visual Studio 2012 Express Edition. You can also use VS 2010 editions.   1) Launch Visual Studio. Create an ASP.Net Empty Web application. Choose an appropriate name for your application. 2) Add a web form, default.aspx page to the application. 3) Add a table from the HTML controls tab control (from the Toolbox) on the default.aspx page 4) Now we need to download the JQuery library. Please visit the http://jquery.com/ and download the minified version.Then we need to download the Tablesorter JQuery plugin. Please donwload it, here. 5) We need to reference the JQuery library and the external JQuery Plugin. In the head section ? add the following lines.   <script src="jquery-1_8_2_min.js" type="text/javascript"></script>  <script src="jquery.tablesorter.js" type="text/javascript"></script>6) We need to type the HTML markup, the HTML table and its columns <body>    <form id="form1" runat="server">    <div>        <h1>Liverpool Legends</h1>        <table style="width: 50%;" border="1" cellpadding="10" cellspacing ="10" class="liverpool">            <thead>                <tr><th>Defenders</th><th>MidFielders</th><th>Strikers</th></tr>            </thead>            <tbody>            <tr>                <td>Alan Hansen</td>                <td>Graeme Souness</td>                <td>Ian Rush</td>            </tr>            <tr>                <td>Alan Kennedy</td>                <td>Steven Gerrard</td>                <td>Michael Owen</td>            </tr>            <tr>                <td>Jamie Garragher</td>                <td>Kenny Dalglish</td>                <td>Robbie Fowler</td>            </tr>            <tr>                <td>Rob Jones</td>                <td>Xabi Alonso</td>                <td>Dirk Kuyt</td>            </tr>                </tbody>        </table>            </div>    </form></body> 7) Inside the head section we also write the simple JQuery code.   <script type="text/javascript"> $(document).ready(function() { $('.liverpool').tablesorter(); }); </script> 8) Run your application.This is how the HTML table looks before the table is sorted on the basis of the selected column.   9) Now I will click on the Midfielders header.Have a look at the picture below  Tablesorter is an excellent JQuery plugin that makes sorting HTML tables a piece of cake. Hope it helps!!!

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• Book Review: Brownfield Application Development in .NET

  - by DotNetBlues

  I recently finished reading the book Brownfield Application Development in .NET by Kyle Baley and Donald Belcham.  The book is available from Manning.  First off, let me say that I'm a huge fan of Manning as a publisher.  I've found their books to be top-quality, over all.  As a Kindle owner, I also appreciate getting an ebook copy along with the dead tree copy.  I find ebooks to be much more convenient to read, but hard-copies are easier to reference. The book covers, surprisingly enough, working with brownfield applications.  Which is well and good, if that term has meaning to you.  It didn't for me.  Without retreading a chunk of the first chapter, the authors break code bases into three broad categories: greenfield, brownfield, and legacy.  Greenfield is, essentially, new development that hasn't had time to rust and is (hopefully) being approached with some discipline.  Legacy applications are those that are more or less stable and functional, that do not expect to see a lot of work done to them, and are more likely to be replaced than reworked. Brownfield code is the gray (brown?) area between the two and the authors argue, quite effectively, that it is the most likely state for an application to be in.  Brownfield code has, in some way, been allowed to tarnish around the edges and can be difficult to work with.  Although I hadn't realized it, most of the code I've worked on has been brownfield.  Sometimes, there's talk of scrapping and starting over.  Sometimes, the team dismisses increased discipline as ivory tower nonsense.  And, sometimes, I've been the ignorant culprit vexing my future self. The book is broken into two major sections, plus an introduction chapter and an appendix.  The first section covers what the authors refer to as "The Ecosystem" which consists of version control, build and integration, testing, metrics, and defect management.  The second section is on actually writing code for brownfield applications and discusses object-oriented principles, architecture, external dependencies, and, of course, how to deal with these when coming into an existing code base. The ecosystem section is just shy of 140 pages long and brings some real meat to the matter.  The focus on "pain points" immediately sets the tone as problem-solution, rather than academic.  The authors also approach some of the topics from a different angle than some essays I've read on similar topics.  For example, the chapter on automated testing is on just that -- automated testing.  It's all well and good to criticize a project as conflating integration tests with unit tests, but it really doesn't make anyone's life better.  The discussion on testing is more focused on the "right" level of testing for existing projects.  Sometimes, an integration test is the best you can do without gutting a section of functional code.  Even if you can sell other developers and/or management on doing so, it doesn't actually provide benefit to your customers to rewrite code that works.  This isn't to say the authors encourage sloppy coding.  Far from it.  Just that they point out the wisdom of ignoring the sleeping bear until after you deal with the snarling wolf. The other sections take a similarly real-world, workable approach to the pain points they address.  As the section moves from technical solutions like version control and continuous integration (CI) to the softer, process issues of metrics and defect tracking, the authors begin to gently suggest moving toward a zero defect count.  While that really sounds like an unreasonable goal for a lot of ongoing projects, it's quite apparent that the authors have first-hand experience with taming some gruesome projects.  The suggestions are grounded and workable, and the difficulty of some situations is explicitly acknowledged. I have to admit that I started getting bored by the end of the ecosystem section.  No matter how valuable I think a good project manager or business analyst is to a successful ALM, at the end of the day, I'm a gear-head.  Also, while I agreed with a lot of the ecosystem ideas, in theory, I didn't necessarily feel that a lot of the single-developer projects that I'm often involved in really needed that level of rigor.  It's only after reading the sidebars and commentary in the coding section that I had the context for the arguments made in favor of a strong ecosystem supporting the development process.  That isn't to say that I didn't support good product management -- indeed, I've probably pushed too hard, on occasion, for a strong ALM outside of just development.  This book gave me deeper insight into why some corners shouldn't be cut and how damaging certain sins of omission can be. The code section, though, kept me engaged for its entirety.  Many technical books can be used as reference material from day one.  The authors were clear, however, that this book is not one of these.  The first chapter of the section (chapter seven, over all) addresses object oriented (OO) practices.  I've read any number of definitions, discussions, and treatises on OO.  None of the chapter was new to me, but it was a good review, and I'm of the opinion that it's good to review the foundations of what you do, from time to time, so I didn't mind. The remainder of the book is really just about how to apply OOP to existing code -- and, just because all your code exists in classes does not mean that it's object oriented.  That topic has the potential to be extremely condescending, but the authors miraculously managed to never once make me feel like a dolt or that they were wagging their finger at me for my prior sins.  Instead, they continue the "pain points" and problem-solution presentation to give concrete examples of how to apply some pretty academic-sounding ideas.  That's a point worth emphasizing, as my experience with most OO discussions is that they stay in the academic realm.  This book gives some very, very good explanations of why things like the Liskov Substitution Principle exist and why a corporate programmer should even care.  Even if you know, with absolute certainty, that you'll never have to work on an existing code-base, I would recommend this book just for the clarity it provides on OOP. This book goes beyond just theory, or even real-world application.  It presents some methods for fixing problems that any developer can, and probably will, encounter in the wild.  First, the authors address refactoring application layers and internal dependencies.  Then, they take you through those layers from the UI to the data access layer and external dependencies.  Finally, they come full circle to tie it all back to the overall process.  By the time the book is done, you're left with a lot of ideas, but also a reasonable plan to begin to improve an existing project structure. Throughout the book, it's apparent that the authors have their own preferred methodology (TDD and domain-driven design), as well as some preferred tools.  The "Our .NET Toolbox" is something of a neon sign pointing to that latter point.  They do not beat the reader over the head with anything resembling a "One True Way" mentality.  Even for the most emphatic points, the tone is quite congenial and helpful.  With some of the near-theological divides that exist within the tech community, I found this to be one of the more remarkable characteristics of the book.  Although the authors favor tools that might be considered Alt.NET, there is no reason the advice and techniques given couldn't be quite successful in a pure Microsoft shop with Team Foundation Server.  For that matter, even though the book specifically addresses .NET, it could be applied to a Java and Oracle shop, as well.

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• How To: Using SimpleMembserhipProvider with MySql Connector/Net.

  - by Francisco Tirado

  Now on Connector/Net 6.9 the users will have the ability to use SimpleMembership Provider on MVC4 templates. The configuration is very simple and also have compatibility with OAuth, in this post we'll explain step by step how to configure it in a MVC 4 Web Application. Requirements  The requirements to use SimpleMembership with Connector/Net are: Install Connector/Net 6.9, or download the No Install version. Net Framework 4.0 or greater. MVC 4  Visual Studio 2012 or newer version Creating and configuring a new project In this example we'll use VS2012 to create the project basis on the Internet Aplication template and using Entity Framework to manage the User model. Open VS 2012 and create a new project, we'll create a new MVC 4 Web Application and configure the project to use Net Framework 4.5. Type a name for the project and then click “Ok”. In the next dialog we'll choose the “Internet Application” template and use Razor as engine without creating a test project. Click “Ok” to continue. Now we have a new project with the templates necessaries to run a Web Application with the default values. We'll use the current files to continue working. If you have installed Connector/Net you can skip this step, if you don't have installed but you're planning to do it, please install it and continue with the next step. If you're using the No Install version of Connector/Net we'll need to add the references to our project, the assemblies needed are: MySql.Data, MySql.Data.Entities and MySql.Web. Be sure that the assemblies chosen match the Net Framework version used in our project and the MySql.Data.Entities is compatible with EF5 (EF5 is the default added by the project). Now open the “web.config” file, and under the <connectionStrings> node add a connection string that points to a MySql instance. We'll use the following connection configuration: <add name="MyConnection" connectionString="server=localhost;UserId=root;password=pass;database=MySqlSimpleMembership;" providerName="MySql.Data.MySqlClient"/> Under the node <system.web> we'll add the following configuration: <membership defaultProvider="MySqlSimpleMembershipProvider"><providers><clear/><add name="MySqlSimpleMembershipProvider" type="MySql.Web.Security.MySqlSimpleMembershipProvider,MySql.Web,Version=6.9.3.0,Culture=neutral,PublicKeyToken=c5687fc88969c44d" applicationName="MySqlSimpleMembershipTest" description="MySQLdefaultapplication" connectionStringName="MyConnection"  userTableName="UserProfile" userIdColumn="UserId" userNameColumn="UserName" autoGenerateTables="True"/></providers></membership> In the previous configuration the mandatory properties are: connectionStringName, userTableName, userIdColumn, userNameColumn and autoGenerateTables. If the other properties are not provided a default value is set to it but if the mandatory properties are not set a ProviderException will be thrown. The valid properties for the MySqlSimpleMembership are the same used for MySqlMembership plus the mandatory fields. UserTableName: Name of the table where will be stored the user, this table is independent from the schema generated by the provider and can be edited later by the user. UserId: name of the column that will store the id for the records in the userTableName. UserName : name of the column that will store the name/user for the records in the userTableName. The connectionStringName property must match a connection string defined in web.config file. Once the configuration is done in web.config, we need to be sure that our database context for the Users Table point to the right connection string. In our case we just need to update the class UsersContext in the file AcountModel.cs in the Models folder. The file also contains the UserProfile class which match the configuration for our UserTable. Other class that needs to be updated is the SimpleMembershipInitializer in the file InitializeSimpleMembershipAttribute.cs in the Filters folder. In that class we'll see a call to the method “WebSecurity.InitializeDatabaseConnection”, in that call is where we need to update the parameters to match our configuration. If the database that you configure in your connection string doesn't exists, you need to create it empty. Now we're ready to run our web application, press F5 or the Run button in the tool bar. You'll see the following screen: If you go to your database used by the application you'll see some tables created, now we are using SimpleMembership. Now create a user, click on “Register” at the top-right in the web page. Type your user name and password, then click on “Register”. You'll be redirected to the home page and you'll see the name of your user at the top-right page. If you take a look on the tables just created in your database you will find the data about the user you just register. In our case the tables that contains the information are UserProfile and Webpages_Membership.  Configuring OAuth Other option to access your website will be using OAuth, so you can validate an user using an external account like Facebook, Twitter, Google, etc. In this post we'll enable the authentication for Google account in our application. Go to the class AuthConfig.cs in the folder App_Start. In the method “RegisterAuth” uncomment the last line where is the call to the method “OauthWebSecurity.RegisterGoogleClient”. Run the application. Once the application is running click on “Login”. You will see at the right side the option to login using a Google account, click on “Google”.  You will be asked for Google credentials. If your login is successful you'll see a message asking for your approval to give permission to your site to access your information. Click on “Accept”. Now a page to register your user will be shown, click on “Register”. Now your new user is logged in in your application. You can take a look of the user information created in the tables  UserProfile and Webpages_OauthMembership. If you want to use another external option to authenticate users you must enable the client in the same class where we enable the Google authentication, but for others providers is mandatory to register your Application in their site. Once you have register your application they will give you a token/key and the id for your application, that information you're going to use it to register the client. Thanks for reading.

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• Cannot set ILMerge path to console

  - by KMC

  I install ILMerge.exe; path is C:\Program Files\Microsoft\ILMerge\ILMerge.exe. I want to set the command to the Path so I can type ilmerge anywhere to use the application. I googled and tried all the following but none works: setx -m ilmerge;C:\Program Files\Microsoft\ILMerge\ILMerge.exe setx -M ilmerge;C:\Program Files\Microsoft\ILMerge\ILMerge.exe setx -m %PATH%;C:\Program Files\Microsoft\ILMerge\ILMerge.exe setx /S system /U administrator ilmerge;C:\Program Files\Microsoft\ILMerge\ILMerge.exe I then tried to add, the GUI's Environment Variables, click New and input the variable "ilmerge" and value "C:\Program Files\Microsoft\ILMerge\ILMerge.exe". But in command prompt and type in ilmerge, still gives me 'ilmerge' is not recognized as an internal or external command, operable program or bath file. Why something as basic as setting a path that confusing..

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• HTTP response time profiling

  - by Sparsh Gupta

  Hello I have a nginx reverse proxy. The server is close to serving 600-700 requests per second. I have a Munin HTTP load time plugin which is outputting this: http://monitor.wingify.com/munin/visualwebsiteoptimizer.com/lb1.visualwebsiteoptimizer.com-http_loadtime.html Now, the problem is I am seeing some spikes in the graph. Expected response times should always be under 200ms. I am keeping an eye on syslog and messages but I am unable to figure out the actual cause of this. I was wondering if there is any good HTTP response time profiling system which I can install / embed with this nginx server and get a detailed reports / logs on the breakup of time taken by different things and what exactly is the cause of the spikes. The profiling system would also help me understand bottlenecks and how can I further optimize the latency. Most important right now is to investigate the cause of the spikes in the HTTP load time graphs (similar pattern is reported by external monitors - Pingdom) and to fix it to get consistent response times Thanks

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• Prevent a partition on a USB drive auto-mounting in Linux

  - by nomount

  On Linux (Gnome desktop) how do you prevent one of the partitions on an external USB drive auto-mounting when it attached to the machine? I don't just want to prevent the Nautilus window from popping up -- I want that partition not to mount. Fiddling with /etc/fstab is not acceptable, as this is a removable drive that is attached to different machines. I seem to remember that you create a hidden file in the root of the file system, but I can't remember what it's called. Something like: touch /media/usbdisk/.no-mount How do you actually make this work?

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• Dropped hard drive won't mount

  - by Dave DeLong

  I have a 2 TB HFS+-formatted external hard drive that got dropped a couple of days ago while transferring files onto a Macbook Pro. Now the drive's partitions won't mount. Disk Utility can see the drive, but doesn't recognize that it has any partitions. I've tried using Data Rescue 2 to recover files off of it, but it couldn't find anything. In addition, our local computer repair shop said they couldn't find anything on there either. I know that I could ship the drive off to someone like DriveSavers, but I was hoping for a cheaper option (since they start at about $500 for the attempt). Is there something else I could try on my own? Would TestDisk be able to help with something like this?

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• Get-ADGroupMember returns nothing while being completed successfully

  - by Volodymyr

  I've tried to list all of the members of one of the groups in AD, but nothing is returned, although the command is completed successfully. It neither works with group DN specified, instead of sAMAccountName. Get-ADGroupMember "sAMAccountName" -Recursive | select name See output below: The following message appears if one views Members from dsa.msc --------------------------- Active Directory Domain Services --------------------------- Some of the object names cannot be shown in their user-friendly form. This can happen if the object is from an external domain and that domain is not available to translate the object's name. --------------------------- OK --------------------------- Can this be a reason for powershell not returning results? Any thoughts? UPD: this doesn't seem to be permissions issue, since dsquery does return group members.

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• ps1xml is not digitally signed

  - by blsub6

  I'm trying to load Exchange Management Shell and it gives me a big 'ol red error that says: Import-Module : There were errors in loading the format data file: Microsoft.PowerShell, , %APPDATA%\Roaming\Microsoft\Exchange\RemotePowerShell\DOMAINNAME.format.ps1xml : File skipped because of the following validation exception: File %APPDATA%\Roaming\Microsoft\Exchange\RemotePowerShell\DOMAINNAME.format.ps1xml cannot be loaded. The file %APPDATA%\Roaming\Microsoft\ExchangeRemotePowerShell\DOMAINNAME\DOMAINNAME.format.ps1xml is not digitally signed. The script will not execute on the system. Please see "get-help about_signing" for more details... The %APPDATA% is stored on an external server on my network (that I can ping to without problems). I am missing a ton of PS cmdlets too, which I'm presuming are stored in '*.format.ps1xml' Can someone tell me where to start?

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• IIS 7.5 URL Rewrite - missing “route to server” option

  - by Martin

  (Question moved from StackOverflow) I am running Windows 7 Ultimate, and have activated IIS (Version 7.5.7600.16385). I have installed the following modules using Microsoft Web Platform Installer 2.0: * IIS URL Rewrite Module 2 * Microsoft Application Request Routing Version 2 for IIS 7 * Microsoft Web Farm Framework Version 1 for IIS 7 * Microsoft External Cache Version 1 for IIS 7 Now I am trying to configure a URL Rewrite rule using the "Route to Server" option. However, in the Edit Inbound Rule page, there is no such option: all I have available are: * Rewrite * None * Redirect * Custom Response * Abort Request Why is there no "route to server" option ?

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• Home networking problem between power line communication and Ethernet

  - by pixeline

  My network runs through the electrical wiring of the house and is organised as such: Groundfloor: an ADSL+network switch, using DHCP (address : 172.19.3.1) (Mac) PCs connected via an electrical adapter (model: D-Link DHP-200) (1 per PC) First Floor: 1 switch (8 ports) connected via an electrical adapter (model: D-Link DHP-200) (address unknown) 2 Mac PCs connected (via RJ45 network wires) to that router using DHCP The Problem On the first floor, file tranfers between PCs are fast and perfect. But if I try to transfer files from or to a computer on the ground floor, the speed is slow and eventually the transfer dies out. The Question So I suspect the 1st floor switch is creating some kind of barrier (firewall?) preventing external PCs from accessing the PCs it is connected to? Am I right and if so, how could I disable that barrier?

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• Ubuntu keyboard detection from bash script

  - by Ryan Brubaker

  Excuse my ignorance of linux OS/hardware issues...I'm just a programmer :) I have an application that calls out to some bash scripts to launch external applications, in this case Firefox. The application runs on a kiosk with touch screen capability. When launching Firefox, I also launch a virtual keyboard application that allows the user to have keyboard input. However, the kiosk also has both PS/2 and USB slots that would allow a user to plug-in a keyboard. If a keyboard were plugged in, it would be nice if I didn't have to launch the virtual keyboard and provide more screen space for the Firefox window. Is there a way for me to detect if a keyboard is plugged in from the bash script? Would it show up in /dev, and if so, would it show up at a consistent location? Would it make a difference if the user used a PS/2 or USB keyboard? Thanks!

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• Move smaller hard drive to partition on a larger hard drive

  - by bluejeansummer

  My parents bought a new hard drive for a laptop that I've owned for several years. It's much larger than the current one, so I plan on splitting it up to dual boot it with Ubuntu. I have no problem with partitioning a drive (I always keep a LiveCD handy), but my question is this: how can I go about moving the existing partition to the new drive? This is a laptop, so I can't simply plug the new drive into another slot. Also, even if I manage to move it, will Windows still work on the new drive in a larger partition? I've had this laptop for quite a while, and I've lost the recovery discs that came with it a long time ago. I also have a lot of software without CDs to reinstall them with. This makes not reinstalling Windows a high priority. In case it helps, both drives use 2.5" PATA, and I have a 1 TB external drive available if it's needed.

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• WRT54G - how use port forwarding and VNC

  - by unknown (yahoo)

  Since I have my home network behind a WRT54G, the router has an external "real" IP address, and the PCs behind it have 192.168.xxx.xxx addresses. I would like to be able to control one of them remotely - preferably using UltraVNC, but I am open to suggestions. Since I can't directly address that PC from the internet, I figured I could address a port on my router and have the traffic forwarded to the PC (and the same in the reverse direction). Is that feasible? Can anyone tell me how to do it (or point me to an URL that does)? Thanks

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• SharePoint MOSS - Serve HTTP content on an HTTPS page without Mixed Content Warning?

  - by kcb263

  Our "portal-like" SharePoint site is served using HTTPS/SSL. So a user goes to https://web.company.com and sees content and different Web Parts. So far, no problem. The desire now is to have new Web Parts added that either frame HTTP content (such as Weather Bug) or HTTP RSS feeds. The issue that arises is that by doing this, results in a "Mixed Content" warning in the browser. Has anybody successfully been able to implement such a scenario, or one similar to it? The options we have looked at, unsuccessfully, have been: using Apache Reverse Proxy Server mirror an external site Custom Web Parts

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• Can't update BIOS on Dell E6530

  - by hasgarion

  I have a problem with the video output on my E6530. It does not show anything during POST on my external screens. As it seems this is related to A09 BIOS which is currently installed. I wanted to upgrade to A11 BIOS and downloaded the installer from the Dell Website. The installer launches correctly and displays the current version, the update versions and reboots the system afterwards. Bit the BIOS version remains A09. I have no idea where to start troubleshooting. Any hints? Thank you very much. System Spec: OS: Windows 7 x64 SP1 AV: Kaspersky Endpoint Security 8.1 UAC: Disabled, my user is in the Administrators group

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• Enabling media streaming from a removable drive using Windows Media Player

  - by Simon Hartcher

  I have Windows Media Player set up to stream video to several devices in my apartment. I had recently run out of space so I purchased an external drive to store my videos/music etc. I can add the media to my WMP library and play it locally without issue. As soon as I try to access the media from another device that supports media streaming (Media player or another PC) only the media stored on a fixed drive is available. Is there a way to enable media sharing from a removable drive or somehow trick WMP that the media is stored on a fixed drive? I tried setting up a SymLink linking a directory on the fixed drive to the removable one but with the same result.

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