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• how can I make a "downstream only" copy of a file in TFS

  - by jcollum

  I've got this SQL script that needs to exist in two places in source control. I want to have only one real copy of this file and keep a virtual copy of the file in the other solution. One is needed for a unit test and the other for a development tool. The files, should, by definition, always be the same. If they have differences then there's a problem with our process. In Sourcegear I could make a virtual copy of a specific version of a file and keep it somewhere else in the source tree. That doesn't seem to be possible in TFS. Is it possible in SVN? So what are my options here? Branching/merging -- which is what the TFS team says I should be doing here -- means just another step that I have to remember to do. Plus it isn't automatic and I would prefer that this be automated. Is there some way to run an exe on checkin of a specific file? I'm thinking if I could do that then I could do a checkout-edit-checkin of the downstream copy of the file.

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• Vacancy Tracking Algorithm implementation in C++

  - by Dave

  I'm trying to use the vacancy tracking algorithm to perform transposition of multidimensional arrays in C++. The arrays come as void pointers so I'm using address manipulation to perform the copies. Basically, there is an algorithm that starts with an offset and works its way through the whole 1-d representation of the array like swiss cheese, knocking out other offsets until it gets back to the original one. Then, you have to start at the next, untouched offset and do it again. You repeat until all offsets have been touched. Right now, I'm using a std::set to just fill up all possible offsets (0 up to the multiplicative fold of the dimensions of the array). Then, as I go through the algorithm, I erase from the set. I figure this would be fastest because I need to randomly access offsets in the tree/set and delete them. Then I need to quickly find the next untouched/undeleted offset. First of all, filling up the set is very slow and it seems like there must be a better way. It's individually calling new[] for every insert. So if I have 5 million offsets, there's 5 million news, plus re-balancing the tree constantly which as you know is not fast for a pre-sorted list. Second, deleting is slow as well. Third, assuming 4-byte data types like int and float, I'm using up actually the same amount of memory as the array itself to store this list of untouched offsets. Fourth, determining if there are any untouched offsets and getting one of them is fast -- a good thing. Does anyone have suggestions for any of these issues?

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• matching images inside a link in regex

  - by user225269

  What is wrong with regex pattern that I created: $link_image_pattern = '/\<a\shref="([^"]*)"\>\<img\s.+\><\/a\>/'; preg_match_all($link_image_pattern, $str, $link_images); What I'm trying to do is to match all the links which has images inside of them. But when I try to output $link_images it contains everything inside the first index: <pre> <?php print_r($link_images); ?> </pre> The markup looks something like this: Array ( [0] = Array ([0] = " <p>&nbsp;</p> <p><strong><a href="url">Title</a></strong></p> <p>Desc</p> <p><a href="{$image_url2}"><img style="background-image:none;padding-left:0;padding-right:0;display:inline;padding-top:0;border-width:0;" title="image" border="0" alt="image" src="{$image_url2}" width="569" height="409"></a></p> But when outputting the contents of the matches, it simply returns the first string that matches the pattern plus all the other markup in the page like this: <a href="{$image_url}"><img style="background-image:none;padding-left:0;padding-right:0;display:inline;padding-top:0;border-width:0;" title="image" border="0" alt="image" src="{$image_url}" width="568" height="347"></a></p> <p>&nbsp;</p> <p><strong><a href="url">Title</a></strong></p> <p>Desc</p> <p><a href="{$image_url2}"><img style="background-image:none;padding-left:0;padding-right:0;display:inline;padding-top:0;border-width:0;" title="image" border="0" alt="image" src="{$image_url2}" width="569" height="409"></a></p>")

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• Looking for PyQt4 embeddable terminal widget

  - by redShadow

  I wrote an application that, among other things, launches some "backend" processes to do some stuff. These subprocesses are very likely to fail or have unexpected behavior since they have to operate in quite hard conditions, so I prefer to give full control over them to the operator. NOTE: I am running these processes using a subprocess module based class instead of QProcess to have some more control functionality over the running process. At the moment, I'm using a QPlainTextEdit widget to which I append standard output/error from the subprocess, plus some buttons to quickly send some common signals (INT, STOP, CONT, KILL, ..), but: In some cases it would be useful to send some input too. Although it could be done with a text input box, I would prefer using something more "professional" Of course, there is no direct way to interpret special control characters, such as color codes, cursor movement, etc.. I had to implement an auto-scroll management of the console, but it is not guaranteed 100% to work nicely (sometimes the scroll locking doesn't work as expected, etc.) So: does anyone know something I could use to accomplish these needs? I found qtermwidget but it seems more oriented on handling a shell process (and the Python bindings seems to let you run /bin/bash only) by itself than communicating with an already existing process I/O.

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• PDF reviewer in C# (ASP.NET/Silverlight?)

  - by Anders Holmström

  Hi. I'm essentially planning to mimic the comment functions on PDF files, but online. That is; a user should be able to log in and upload a PDF file, and then numerous different users should be able to add comments etc to this same file (and view the file, with comments, online). External libraries are ok. Free obviously preferred, but commercial ones are fine if they provide a lot of the needed functionality. Note that this is meant to be used in a commercial environment. Comments don't necessarily need to be able to be exported from the site. I.e. if the comments are just put as a layer on top of a PDF file (and not in the actual file) that's ok. But obviously the more export functionality the better. I have looked at a few libraries (using the related questions and google) and while I find some that seem to do sort of what I want I'm not sure they are the bee's knees plus I would like to do as much myself as possible. The three basic approaches I've thought of is: Use some sort of native PDF viewing and then just smack down a layer on top of it where you can move around comments etc. Convert PDFs to HTML and work from there. Problem here it would either require proper PDFs (e.g. non-scanned) or really good OCR which seems a bit tedious. Convert PDFs to images and work from there. I'm afraid this will create massive images however. We're talking PDFs that can be hundreds of pages. One option would of course to just display one PDF page (image) at a time. And last - should I look at Silverlight for this or go with ASP.NET? Ideas and input concerning this project are much appreciated.

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• Java iterative vs recursive

  - by user1389813

  Can anyone explain why the following recursive method is faster than the iterative one (Both are doing it string concatenation) ? Isn't the iterative approach suppose to beat up the recursive one ? plus each recursive call adds a new layer on top of the stack which can be very space inefficient. private static void string_concat(StringBuilder sb, int count){ if(count >= 9999) return; string_concat(sb.append(count), count+1); } public static void main(String [] arg){ long s = System.currentTimeMillis(); StringBuilder sb = new StringBuilder(); for(int i = 0; i < 9999; i++){ sb.append(i); } System.out.println(System.currentTimeMillis()-s); s = System.currentTimeMillis(); string_concat(new StringBuilder(),0); System.out.println(System.currentTimeMillis()-s); } I ran the program multiple time, and the recursive one always ends up 3-4 times faster than the iterative one. What could be the main reason there that is causing the iterative one slower ?

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• Unable to run JAR file (created in Eclipse)

  - by Trist

  I hate starting a post with this but I'm new to Java... I've followed this tutorial to create a socket server (mines in Eclipse). I can run the server within Eclipse, all is well. But when I try to export the project I can't figure out how to run it. I keep getting this error (it varies depending on how I run it) Exception in thread "main" java.lang.NoClassDefFoundError: xsocketserver/Main Caused by: java.lang.ClassNotFoundException: xsocketserver.Main at java.net.URLClassLoader$1.run(URLClassLoader.java:200) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(URLClassLoader.java:188) at java.lang.ClassLoader.loadClass(ClassLoader.java:315) at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:330) at java.lang.ClassLoader.loadClass(ClassLoader.java:250) at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:398) I've read this problem relates to class paths being set. I've tried the following: java -cp libs/xSocket-2.8.12.jar xsocketserver.Main java -jar xSocketServer.jar java -classpath xSocketServer:xSocketServer/libs/xSocket-2.8.12.jar xsocketserver.Main plus many others. The file structure within the JAR is as follows: xSocketServer.jar -> xsocketserver -> Main.class -> xSocketDataHandler.class -> META-INF -> MANIFEST.MF -> libs -> xSocket-2.8.12.jar Incidentally I've tried adding my own manifest file which contains the Class-Path but when I check it it always reads: Manifest-Version: 1.0 Main-Class: xsocketserver.Main I'm guessing this is a common problem based on the number of hits I've seen in Google but I can't fathom what I'm doing wrong. Wrong Export settings maybe??

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• CodeIgniter subfolders and URI routing

  - by shummel7845

  I’ve read the manual on URI routing and views and something is not clicking with me. In my views folder, I have a subfolder called products. In there is a file called product_view. In my controller, I have: function index() { $data['title'] = 'Product Overview'; $data['main_content'] = 'products/product_view'; $this->load->view('templates/main.php', $data); } The template loads a header view, a footer view and a navigation view, plus the view as a main content variable. In my URI routing, I have: $route['products/product-overview'] = 'products/product_view']; This causes a 404 error when I try to go to domain.com/products/product-overview. Do I need to do something with my .htaccess? If so, what? Here is my .htaccess: Options +FollowSymLinks Options -Indexes DirectoryIndex index.php RewriteEngine on RewriteCond $1 !^(index\.php|resources|images|css|js|robots\.txt|favicon\.ico) RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ index.php?/$1 [L,QSA] I’d appreciate some specific help, as the documentation isn’t specific on how to address this. I’ve done a little searching in the forums, and didn’t see anything, but I’m posting this while I keep looking.

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• Yii 'limit' on related model's scope

  - by pethee

  I have a model called Guesses that has_many Comments. I'm making eager queries to this to then pass on as JSON as response to an API call. The relations are obviously set between the two models and they are correct(one2many <= belongs2) I added a scope to Comments called 'api' like this: public function scopes() { return array( 'api' => array( 'select' => 'id, comment, date', 'limit'=>3, 'order'=>'date DESC', 'together'=>true, ), ); } And I'm running the following one-liner query: $data = Guesses::model()->with('comments:api')->findAll(); The issue here is that when calling the 'api' scope using a with('relation'), the limit property simply doesn't apply. I added the 'together'=true there for another type of scope, plus I hear it might help. It doesn't make a difference. I don't need all the comments of all Guesses. I want the top 3 (or 5). I am also trying to keep the one-liner call intact and simple, manage everything through scopes, relations and parameterized functions so that the API call itself is clean and simple. Any advice?

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• Dealing with large directories in a checkout

  - by Eric

  I am trying to come up with a version control process for a web app that I work on. Currently, my major stumbling blocks are two directories that are huge (both over 4GB). Only a few people need to work on things within the huge directories; most people don't even need to see what's in them. Our directory structure looks something like: / --file.aspx --anotherFile.aspx --/coolThings ----coolThing.aspx --/bigFolder ----someHugeMovie.mov ----someHugeSound.mp3 --/anotherBigFolder ----... I'm sure you get the picture. It's hard to justify a checkout that has to pull down 8GB of data that's likely useless to a developer. I know, it's only once, but even once could be really frustrating for someone (and will make it harder for me to convince everyone to use source control). (Plus, clean checkouts will be painfully slow.) These folders do have to be available in the web application. What can I do? I've thought about separate repositories for the big folders. That way, you only download if you need it; but then how do I manage checking these out onto our development server? I've also thought about not trying to version control those folders: just update them directly on the web server... but I am not enamored of this idea. Is there some magic way to simply exclude directories from a checkout that I haven't found? (Pretty sure there is not.) Of course, there's always the option to just give up, bite the bullet, and accept downloading 8 useless GB. What say you? Have you encountered this problem before? How did you solve it?

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• Cannot Display Data from MySQL table

  - by MxmastaMills

  I've got a pretty standard call to a MySQL database and for some reason I can't get the code to work. Here's what I have: $mysqli = mysqli_connect("localhost","username","password"); if (!$mysqli) { die('Could not connect: ' . mysqli_error($mysqli)); } session_start(); $sql = "SELECT * FROM jobs ORDER BY id DESC"; $result = $mysqli->query($sql); $num_rows = mysqli_num_rows($result); Now, first, I know that it is connecting properly because I'm not getting the die method plus I added an else conditional in there previously and it checked out. Then the page displays but I get the errors: Warning: mysqli_num_rows() expects parameter 1 to be mysqli_result, boolean given in blablabla/index.php on line 11 Warning: mysqli_fetch_array() expects parameter 1 to be mysqli_result, boolean given in blablabla/index.php on line 12 I've double-checked my database and there is a table called jobs with a row of "id" (it's the primary row). The thing that confuses me is this is code that I literally copied and pasted from another site I built and for some reason the code doesn't work on this one (I obviously copy and pasted it and then just changed the table name and rows accordingly). I saw the error and tried: $num_rows = $mysqli_result->num_rows; $row_array = $mysqli_result->fetch_array; and that fixed the errors but resulted in no data being passed (because obviously $mysqli_result has no value). I don't know why the error is calling for that (is it a difference in version of MySQL or PHP from the other site)? Can someone help me track down the problem? Thanks so much. Sorry if it's something super simple that I'm overlooking, I've been at it for a while.

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• Set tier price on different products (special conditions) in Magento?

  - by user1547625

  Let’s say I sell mobile phones. I might sell phones with the following tiered pricing iPhone4 (1x$200ea. 3x$150ea. 10x$100ea.) iPhone4s (1x$300ea. 3x$250ea. 10x$200ea.) iPhone5 (1x$500ea. 3x$400ea. 10x$1300ea.) Plus maybe I sell Samsungs, Nokias, accessories, etc. So let’s say a customer wants to buy 3 iphones, but they want 1x iPhone 4, 1x iPhone 4s and 1x iPhone 5. Instead of getting the single unit price for each, we would want to group iphones, so that they would get the 3x price for each unit. So they would spend $150 on the iPhone 4, $250 on the iPhone 4s and $400 on the iPhone 5.... We’d have several categories and could create some type of spreadsheet for you, but would want to also have the ability to set up this categorization in the future. So please tell me how to get this done from magento admin or any other way?

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• Failing to use Array.Copy() in my WPF App

  - by Steven Wilson

  I am a C++ developer and recently started working on WPF. Well I am using Array.Copy() in my app and looks like I am not able to completely get the desired result. I had done in my C++ app as follows: static const signed char version[40] = { 'A', 'U', 'D', 'I', 'E', 'N', 'C', 'E', // name 0 , 0 , 0 , 0 , 0 , 0 , 0 , 0 , // reserved, firmware size 0 , 0 , 0 , 0 , 0 , 0 , 0 , 0 , // board number 0 , 0 , 0 , 0 , 0 , 0 , 0 , 0 , // variant, version, serial 0 , 0 , 0 , 0 , 0 , 0 , 0 , 0 // date code, reserved }; unsigned char sendBuf[256] = {}; int memloc = 0; sendBuf[memloc++] = 0; sendBuf[memloc++] = 0; // fill in the audience header memcpy(sendBuf+memloc, version, 8); // the first 8 bytes memloc += 16; // the 8 copied, plus 8 reserved bytes I did the similar operation in my WPF (C#) app as follows: Byte[] sendBuf = new Byte[256]; char[] version = { 'A', 'U', 'D', 'I', 'E', 'N', 'C', 'E', // name '0', '0', '0', '0', '0', '0', '0', '0' , // reserved, firmware size '0', '0', '0', '0', '0', '0', '0', '0' , // board number '0', '0', '0', '0', '0', '0', '0', '0' , // variant, version, serial '0', '0', '0', '0', '0', '0', '0', '0' // date code, reserved }; // fill in the address to write to -- 0 sendBuf[memloc++] = 0; sendBuf[memloc++] = 0; // fill in the audience header Array.Copy(sendBuf + memloc, version, 8); // the first 8 bytes memloc += 16; But it throws me an error at Array.Copy(sendBuf + memloc, version, 8); as Operator '+' cannot be applied to operands of type 'byte[]' and 'int'. How can achieve this???? :) please help :)

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• Where to find new Micro-BTX (uBTX) motherboards? Or should I just replace the box?

  - by John Rudy

  OK, so I'm guessing that it's dead. It's not my machine, and the owner is on a very fixed (IE, none) income. I'm generous, but I'm not that generous, since I already gave him what (at the time) was a fully functional and fairly well-equipped machine. (Aside from the mobo and proc, almost nothing else in it was stock. I'd taken it up to 3GB of RAM, upgraded the hard drive, added a decent video card, installed a wireless adapter, running Vista, etc.) According to further research, the machine uses a Micro-BTX (uBTX) motherboard, and since it's an AMD Athlon64, the AM2 socket. So I'm looking at a few options, and am wondering what's the best route to take? Find an AM2 socket uBTX mobo. I can't find them new online anywhere, leading me to believe that this is an obsolete form factor/chip combination. I don't want a refurb or a system pull because, quite honestly, once I deal with this mess, I don't want to go through it again in another year or two. Find an Intel uBTX mobo and a (relatively -- hah, I still want at least a dual-core) inexpensive Intel CPU. At this point, the only things stock in the machine would be the case and the PSU. :) Buy a bare-bones kit (mobo/proc/PSU/case, sometimes even RAM) from somewhere like CompUSA/TigerDirect or Fry's and move all of the other hardware over. This makes life difficult because the copy of Vista is an upgrade, tied to the copy of XP which shipped on the Gateway, which is OEM and won't install on the new box. :) If I change the CPU brand (AMD to Intel), will I need to reinstall Windows, or can it just be reactivated? Where can I actually find a new, in-box, not system pull, not refurb AM2 uBTX mobo? Do they even exist anymore? What kind of money are we talking (US dollars)? The end goal is to get the machine functional again as cheaply as humanly possible. If it were my own machine, I wouldn't even be asking this, I'd be custom-building a new one. However, it's not mine, I'm shelling out of pocket for the fix (plus the work), and thus want to keep that end price low-low-low.

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• Vista install works on one computer, but bluescreens another (on which Vista is known to work)

  - by Ken

  I hope my explanations make some sense -- please ask for clarification if they don't. I had a computer running Windows Vista (Ultimate, 64-bit). All was well! Then one day there was a nasty power surge at the office, and it died. (We didn't have surge protectors at the office, unfortunately. I assumed our lines were conditioned elsewhere, or was not an issue here. Oops.) After some testing, it was determined that the PSU, motherboard, and RAM were bad. While waiting for new hardware to arrive, I put my hard disk in a spare PC which had identical parts (mobo/CPU/RAM/PSU/video). Everything worked perfectly. The only way I could even tell it wasn't my computer is because Vista asked to re-activate itself with the new hardware, which worked fine, too. So the hard disk seems OK. Then the new parts arrived. The old motherboard model is no longer manufactured, so it's a new one with the same CPU/RAM/videocard/etc. slots. The PSU is also new, while the RAM I'm using is from the spare PC mentioned above. When I put it together and tried booting with my old hard disk, it starts to boot Windows, and then (fairly early in the process) gives a bluescreen and immediately reboots (so I can't see whatever the bluescreen is trying to tell me). I tried "safe mode", which also bluescreened. I tried booting the Vista DVD and running the repair utility, which found a Vista install, confirmed that it would not boot, and, eventually, declared that it was unable to repair it. I installed Vista fresh on a new hard disk, with the new mobo/etc., and it works perfectly. (That's what I'm running now.) I've also booted a Linux CD here, which ran great, and I've run Memtest86+ for a while, which found no errors. So all the hardware apart from the old hard disk seems OK, too. I don't think the problem is with my old Vista hard disk, since I used that with another mobo/CPU just fine. I don't think it's any other part of the new hardware, since I'm able to use it (and test it) with no trouble. It's just the combination of my old Vista install plus the new PC hardware that's not happy. I can get my data off my old hard disk and onto my new hard disk, and reinstall my apps, but it would be nice if I could fix things so I could continue to use my old hard disk as before. The latest hypothesis I've heard is that Vista had trouble with the new hardware (i.e., motherboard), but we have no idea what to do about that (except Safe Mode, which didn't work). Suggestions? Hypotheses for what's not right about this combination of Vista install and motherboard? Thanks!

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• SQL 2000: Intermittent Error 7399 with OLE DB Provider for Microsoft Jet

  - by Tim Lara

  I am using SQL Server 2000 on Windows Server 2003 SP2 and have set up a linked server to point at an Access 97 database using the OLE DB Provider 4.0 for Microsoft Jet. The problem I am having sounds almost exactly like the one described in this Microsoft KB article, except that the error I am getting is intermittent: http://support.microsoft.com/kb/814398 The SQL Server is running under the Local System account (which I don't have authority to change), and the Access 97 .mdb file that the linked server points to is on a Win XP Pro machine on the same LAN as the SQL Server machine, inside of a shared folder with permissions set to "Everyone" and "Full Control". Now, if the linked server connection never worked, it would make more sense that the problem is merely a permissions issue with the Local System account as the KB article above suggests, but the maddening thing is that sometimes the connection works just fine. When it fails, the error message is always the same: Error 7399: OLE DB provider 'Microsoft.Jet.OLEDB.4.0' reported an error. [OLE/DB provider returned message: Unspecified error] OLE DB error trace [OLE/DB Provider 'Microsoft.Jet.OLEDB.4.0' IDBInitialize::Initialize returned 0x80004005: ]. Also, not only does the linked server setup occasionally work just fine on this one particular SQL Server, what is supposed to be exactly the same setup on 25 other servers works just fine EVERY TIME! Obviously, something in the non-working setup must not be exactly the same, but I'm having trouble figuring out where to look for the differences since the error message SQL Server returns is so vague. I know our sysadmins have had numerous issues with Active Directory replication across our domain, so my best guess is that there is some sort of odd group policy corruption going on, but I thought I'd ask here to see if I might be overlooking something more straightforward. Any ideas on how to further isolate the error would be greatly appreciated! For the record, here is a list of things I've already tried: Rebooting the SQL Server machine. Fixes the issue temporarily, then the error returns within a minute or two of startup. (This is why I suspect a rogue group policy that is slow to apply fouling things up.) Importing all database objects from the Access 97 mdb into a new, clean mdb file. Makes no difference. Moving the Access 97 mdb file to a local directory on the SQL Server machine instead of accessing it via a share on the Win XP Pro LAN machine. This works, but does not solve the problem because the mdb needs to be on the client machine for performance reasons and the ability to work "stand alone". Plus, the same shared folder access works fine on all other servers / clients on my network. Compared all the SQL Server, Windows Server, etc versions to a known working setup and everything appears to be the same.

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• SQL 2000: Intermittent Error 7399 with OLE DB Provider for Microsoft Jet

  - by Tim Lara

  I am using SQL Server 2000 on Windows Server 2003 SP2 and have set up a linked server to point at an Access 97 database using the OLE DB Provider 4.0 for Microsoft Jet. The problem I am having sounds almost exactly like the one described in this Microsoft KB article, except that the error I am getting is intermittent: http://support.microsoft.com/kb/814398 The SQL Server is running under the Local System account (which I don't have authority to change), and the Access 97 .mdb file that the linked server points to is on a Win XP Pro machine on the same LAN as the SQL Server machine, inside of a shared folder with permissions set to "Everyone" and "Full Control". Now, if the linked server connection never worked, it would make more sense that the problem is merely a permissions issue with the Local System account as the KB article above suggests, but the maddening thing is that sometimes the connection works just fine. When it fails, the error message is always the same: Error 7399: OLE DB provider 'Microsoft.Jet.OLEDB.4.0' reported an error. [OLE/DB provider returned message: Unspecified error] OLE DB error trace [OLE/DB Provider 'Microsoft.Jet.OLEDB.4.0' IDBInitialize::Initialize returned 0x80004005: ]. Also, not only does the linked server setup occasionally work just fine on this one particular SQL Server, what is supposed to be exactly the same setup on 25 other servers works just fine EVERY TIME! Obviously, something in the non-working setup must not be exactly the same, but I'm having trouble figuring out where to look for the differences since the error message SQL Server returns is so vague. I know our sysadmins have had numerous issues with Active Directory replication across our domain, so my best guess is that there is some sort of odd group policy corruption going on, but I thought I'd ask here to see if I might be overlooking something more straightforward. Any ideas on how to further isolate the error would be greatly appreciated! For the record, here is a list of things I've already tried: Rebooting the SQL Server machine. Fixes the issue temporarily, then the error returns within a minute or two of startup. (This is why I suspect a rogue group policy that is slow to apply fouling things up.) Importing all database objects from the Access 97 mdb into a new, clean mdb file. Makes no difference. Moving the Access 97 mdb file to a local directory on the SQL Server machine instead of accessing it via a share on the Win XP Pro LAN machine. This works, but does not solve the problem because the mdb needs to be on the client machine for performance reasons and the ability to work "stand alone". Plus, the same shared folder access works fine on all other servers / clients on my network. Compared all the SQL Server, Windows Server, etc versions to a known working setup and everything appears to be the same.

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• How to set up a mini call center?

  - by Ralph

  I'm trying to figure out how to set up a miniature call center for a small business. Like, for 1-4 people to take calls, but hopefully expandable to more. We want to accept nation-wide calls, and then I guess distribute the calls among the available agents. If no one is available, I guess it should either put them in a queue and play some annoying music for them, or forward to call to an agent who has least-recently taken a call who can then quickly answer and say "please hold" until they're done their call. We want to have one phone number that customers can call. I guess we then need some kind of ACD system which would take each call and forward it to an agent based on some algorithm? Then we would need to purchase a separate phone line for each agent, plus one just for the distributor? Or do we need several "extra" lines to maintain a queue (one for each customer waiting too)? This "ACD" thing, is it just a device that you would plug a phone line into (or several?), and maybe connect to a computer, aided by some software? Or is a subscription thing that I would need from my local telephone provider? Next, the business we're running, the callers will be repeat customers. It would be helpful to automatically pull up their profile based on the incoming number. The "software" our agents will be running will just be a website where they can log in (preferably from home) and then enter some information they would obtain through the call. So, the system would have to somehow interface with the website if possible. If not, we'll just have to ask each customer for an identifier (phone number, username, customer number, or something). Is this possible? I guess each computer would need a device that the call would pass through, and then if I can somehow hook into that, then I can write some software that will interface with the site. So, where do I start? What hardware do we need to buy? What subscriptions do we need? We were thinking this magicJack might help us in accepting long-distance calls for cheaper, but my understanding is that they provide you with some weird-looking number, is there a way we could "mask" it with our toll-free number? And then pass the incoming calls through the distributor system, which would then get passed to the call-accepting device which would both allow an agent to answer the call and have a software hook? (I realize this might be partially out of the scope of SU, but I wasn't sure where else to ask. It is about computer(-aided) hardware and software anyway.) P.S.: I don't need any of that "press 1 to talk to..." or "say xyz to..." junk. Just a straight-forward, connect-to-next-available-agent system.

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• CYGWin and sshd. Accepts authentication, but won't connect

  - by timramich

  Everything I find relating to this is the "ssh-exchange-identification:" error. This doesn't happen for me. I get two lines: Connection to localhost closed by remote host. Connection to localhost closed. ssh -v localhost spits out: OpenSSH_5.8p1, OpenSSL 0.9.8r 8 Feb 2011 debug1: Reading configuration data /etc/ssh_config debug1: Connecting to localhost [::1] port 22. debug1: Connection established. debug1: identity file /home/tim/.ssh/id_rsa type -1 debug1: identity file /home/tim/.ssh/id_rsa-cert type -1 debug1: identity file /home/tim/.ssh/id_dsa type -1 debug1: identity file /home/tim/.ssh/id_dsa-cert type -1 debug1: identity file /home/tim/.ssh/id_ecdsa type -1 debug1: identity file /home/tim/.ssh/id_ecdsa-cert type -1 debug1: Remote protocol version 2.0, remote software version OpenSSH_5.8 debug1: match: OpenSSH_5.8 pat OpenSSH* debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_5.8 debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug1: kex: server->client aes128-ctr hmac-md5 none debug1: kex: client->server aes128-ctr hmac-md5 none debug1: sending SSH2_MSG_KEX_ECDH_INIT debug1: expecting SSH2_MSG_KEX_ECDH_REPLY debug1: Server host key: ECDSA 64:e3:27:90:ef:48:93:21:38:ea:9b:0e:0b:07:b0:2a debug1: Host 'localhost' is known and matches the ECDSA host key. debug1: Found key in /home/tim/.ssh/known_hosts:1 debug1: ssh_ecdsa_verify: signature correct debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug1: SSH2_MSG_NEWKEYS received debug1: Roaming not allowed by server debug1: SSH2_MSG_SERVICE_REQUEST sent debug1: SSH2_MSG_SERVICE_ACCEPT received debug1: Authentications that can continue: publickey,password,keyboard-interactive debug1: Next authentication method: publickey debug1: Trying private key: /home/tim/.ssh/id_rsa debug1: Trying private key: /home/tim/.ssh/id_dsa debug1: Trying private key: /home/tim/.ssh/id_ecdsa debug1: Next authentication method: keyboard-interactive debug1: Authentications that can continue: publickey,password,keyboard-interactive debug1: Next authentication method: password tim@localhost's password: debug1: Authentication succeeded (password). Authenticated to localhost ([::1]:22). debug1: channel 0: new [client-session] debug1: Requesting [email protected] debug1: Entering interactive session. debug1: channel 0: free: client-session, nchannels 1 Connection to localhost closed by remote host. Connection to localhost closed. Transferred: sent 2008, received 1376 bytes, in 0.0 seconds Bytes per second: sent 64774.0, received 44387.0 debug1: Exit status -1 I'm really at wit's end here because I couldn't get Windows' remote shell to even work. I'm so sick of using VNC just to get to a shell. Plus Windows' shell sucks because there is nothing like screen. Thanks

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• Accidentally Removed Permissions for the XP SP3 Registry key HKEY_CLASSES_ROOT! Workaround Please!

  - by Praveen Kumar

  This is Praveen and I am using Microsoft Windows XP SP3 Build 2600. I had problems with using Microsoft Office 2010. It was keeping on saying, "Please wait while windows configures Microsoft Office Professional Plus 2010". After seeing this link: http://social.answers.microsoft.com/Forums/en-US/outlookcontact/thread/6e9c3f2e-010a-4b74-b433-0c41548ee468?prof=required I thought of giving the Registry Key: HKEY_CLASSES_ROOT, full access permissions for Everyone. I went to the registry, right-clicked on HKEY_CLASSES_ROOT and clicked on Permissions. I added Everyone and gave Full Control to the ACL and clicked on Apply. Also I checked "Replace permission entries on all child objects with entries shown here that apply to child objects." After a long time, it said with an error, cannot replace for few entries. Now, the key, HKEY_CLASSES_ROOT has no access to any user. My system is not starting up. Some of my friends asked me to try the Last Known Good Configuration. Even that did not work out. When I tried to open in the Safe Mode, I got only one driver to load and even that didn't load well. Another friend suggested me to put the Setup disk and reinstall the OS. I tried that and after completing the "Installing Device Drivers" part, when it started "Installing Network", the system is getting restarted. Now, the setup is also half way through and even if I open in Safe Mode to try System Restore, it popped up a message saying, "Setup cannot run under Safe Mode. Setup will restart now." and the system is restarting. All my official files and my software, which I developed for Registry Security, resides in my system now. I am unable to access the system and I want it to be working to submit the project, as the deadline is this week. I had no better solutions from elsewhere. Can anyone please help me out with this issue. If it is possible to open the registry editor's stored file from another system and restore the access permissions, I hope it would solve the problem. Please do help me. Thanking You, Praveen.

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• Pros/Cons of switching from Exchange to GMail

  - by Brent

  We are a medium-large non-profit company, with around 1000 staff and volunteers, and have been using MS Exchange (currently 2003) for our mail system for years. I recently attended a Google conference where they were positing that "Cloud computing is the way of the future", and encouraging us to switch from doing our own email with Exchange, to using GMail and Google Apps for everything. Additionally, one of our departments has been pushing from inside to do this transition within their own department, if not throughout the entire organization. I can definitely see some benefits - such as: Archive space - we never seem to have the space our users want, and of course, the more we get, the more we have to back up OS Agnostic - Exchange is definitely built for windows, and with mac and linux users on the rise, these users increasingly demand better tools / support. Google offers this. Better archiving - potential of e-discovery, that doesn't exist in a practical way with our current setup. Switching would relieve us of a fair bit of server administration, give more options to our end users, and free up the server resources we are now using for Exchange. Our IT department wants to be perceived as providing up-to-date solutions to technical problems, and this change would definitely provide such an image. Google's infrastructure is obviously much more robust than ours, and they employ some of the world's best security and network experts. However, there are also some serious drawbacks: We would be essentially outsourcing one of our mission-critical systems to a 3rd party The switch would inevitably involve Google Apps and perhaps more as well. That means we would have a-lot more at the mercy of a single (potentially weak) password. (is there a way to make this more secure using a password plus physical key of some sort??) Our data would not remain under our roof - or even in our country (Canada). This obviously has plusses on the Disaster Recovery side, but I think there are potential negatives on the legal side. I can't imagine that somebody as large as Google would be as responsive as we would want with regard to non-critical issues such as tracing missing emails, etc. (not sure how much access we would have to basic mail logs - for instance) Can anyone help me evaluate this decision? What issues am I overlooking? What experiences have you had with this transition (or the opposite - gmail to Exchange) Can you add to the points I have already outlined?

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• Windows 7 x64 installation freezes on new PC build

  - by jhsowter

  Symptoms While attempting to install Windows 7 (64 bit) on my new PC build, it freezes usually at the point where it is expanding the windows image, but has frozen as early as accepting the licence agreement, and as late as just after the first restart. My specs are at the bottom of the post. So far I have tried the following to identify the problem, in rough chronological order: Tried different hard drives with different sata cables. Same symptoms. I later used a different computer to install windows on the same hard drive with no problems. Tried the RAM in different slots, and tried one RAM stick instead of two. Same symptoms. Updated the BIOS to 1.60. Same symptoms. Ran Memtest86+ with RAM in dual channel. It passed about 6 times when I left it running overnight. Used USB to install windows instead of an optical drive. Same symptoms. Change SATA configuration from AHCI to IDE. Same symptoms. Tried various different SATA ports. Same symptoms. Updated BIOS to 1.70. Same symptoms. I saw the RAM did not list my motherboard as being supported even though the motherboard did list the RAM as being supported. So I tried some Kingston DDR3 1333MHz RAM instead. Same symptoms. Other (possibly) pertinent information My CPU idles at about 30 °C. I can't tell what it gets to when it's working. When I installed the CPU, the lever which locks the CPU in place took quite a bit of force to pull down. Now I didn't just yank it down without rechecking the CPU was seated properly about 5 times, but it does seems unusual, and I wonder if the CPU was seated badly if I would see these symptoms? I am out of ideas and don't know how to diagnose any further. I suppose either the motherboard or CPU must be the problem. I am on the verge of taking it to a specialist. The Question How should I proceed from here? Is there anything I can rule out as being the source of the symptoms I am seeing? My Specs CPU: Intel i5 3570k RAM: G.Skill RipjawsX 8GB kit HDD: single 3.5" 500GB SATA or 160GB 2.5" SATA (at different times and sometime together. But no RAID or anything). MB: ASRock Extreme4 Z77 PSU: Silverstone Strider Plus 600W ST60F-P

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• Issue with VMWare vSphere and NFS: re occurring apd state

  - by Bastian N.

  I am experiencing issues with VMWare vSphere 5.1 and NFS storage on 2 different setups, which result in an "All Path Down" state for the NFS shares. This first happened once or twice a day, but lately it occurs much more frequent, as specially when Acronis Backup jobs are running. Setup 1 (Production): 2 ESXi 5.1 hosts (Essentials Plus) + OpenFiler with NFS as storage Setup 2 (Lab): 1 ESXi 5.1 host + Ubuntu 12.04 LTS with NFS as storage Here is an example from the vmkernel.log: 2013-05-28T08:07:33.479Z cpu0:2054)StorageApdHandler: 248: APD Timer started for ident [987c2dd0-02658e1e] 2013-05-28T08:07:33.479Z cpu0:2054)StorageApdHandler: 395: Device or filesystem with identifier [987c2dd0-02658e1e] has entered the All Paths Down state. 2013-05-28T08:07:33.479Z cpu0:2054)StorageApdHandler: 846: APD Start for ident [987c2dd0-02658e1e]! 2013-05-28T08:07:37.485Z cpu0:2052)NFSLock: 610: Stop accessing fd 0x410007e4cf28 3 2013-05-28T08:07:37.485Z cpu0:2052)NFSLock: 610: Stop accessing fd 0x410007e4d0e8 3 2013-05-28T08:07:41.280Z cpu1:2049)StorageApdHandler: 277: APD Timer killed for ident [987c2dd0-02658e1e] 2013-05-28T08:07:41.280Z cpu1:2049)StorageApdHandler: 402: Device or filesystem with identifier [987c2dd0-02658e1e] has exited the All Paths Down state. 2013-05-28T08:07:41.281Z cpu1:2049)StorageApdHandler: 902: APD Exit for ident [987c2dd0-02658e1e]! 2013-05-28T08:07:52.300Z cpu1:3679)NFSLock: 570: Start accessing fd 0x410007e4d0e8 again 2013-05-28T08:07:52.300Z cpu1:3679)NFSLock: 570: Start accessing fd 0x410007e4cf28 again As long as the issue occurred once or twice a day it really wasn't a problem, but now this issue has impact on the VMs. The VMs get slow or even hang, resulting in a reset through vCenter in the production environment. I searched the web extensively and asked in forums, but till now nobody was able to help me. Based on blog posts and VMWare KB articles I tried the following NFS settings: Net.TcpipHeapSize = 32 Net.TcpipHeapMax = 128 NFS.HartbeatFrequency = 12 NFS.HartbeatMaxFailures = 10 NFS.HartbeatTimeout = 5 NFS.MaxQueueDepth = 64 Instead of NFS.MaxQueueDepth = 64 I already tried other settings like NFS.MaxQueueDepth = 32 or even NFS.MaxQueueDepth = 1. Unfortunately without any luck. It would be great if someone could help me on this issue. It is really annoying. Thanks in advance for all the help. [UPDATE] As I explained in the comment below, here is the network setup: On the production setup the NFS traffic is bound to a separate VLAN with ID 20. I am using a HP 1810 24 Port Switch. The OpenFiler system is connected to the VLAN with 4 Intel GbE NICs with dynamic LACP. The ESXis both have 4 Intel GbE NICs using 2 static LACP trunks containing 2 NICs each. One pair is connected to the regular LAN and the other one to the VLAN 20. And here is a screenshot of the vSwitch: Switch configuration: Port configuration: On the lab setup its a single Intel NIC on each side without VLAN, but with different IP subnet.

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• Persuading openldap to work with SSL on Ubuntu with cn=config

  - by Roger

  I simply cannot get this (TLS connection to openldap) to work and would appreciate some assistance. I have a working openldap server on ubuntu 10.04 LTS, it is configured to use cn=config and most of the info I can find for TLS seems to use the older slapd.conf file :-( I've been largely following the instructions here https://help.ubuntu.com/10.04/serverguide/C/openldap-server.html plus stuff I've read here and elsewhere - which of course could be part of the problem as I don't totally understand all of this yet! I have created an ssl.ldif file as follows; dn:cn=config add: olcTLSCipherSuite olcTLSCipherSuite: TLSV1+RSA:!NULL add: olcTLSCRLCheck olcTLSCRLCheck: none add: olcTLSVerifyClient olcTLSVerifyClient: never add: olcTLSCACertificateFile olcTLSCACertificateFile: /etc/ssl/certs/ldap_cacert.pem add: olcTLSCertificateFile olcTLSCertificateFile: /etc/ssl/certs/my.domain.com_slapd_cert.pem add: olcTLSCertificateKeyFile olcTLSCertificateKeyFile: /etc/ssl/private/my.domain.com_slapd_key.pem and I import it using the following command line ldapmodify -x -D cn=admin,dc=mydomain,dc=com -W -f ssl.ldif I have edited /etc/default/slapd so that it has the following services line; SLAPD_SERVICES="ldap:/// ldapi:/// ldaps:///" And everytime I'm making a change, I'm restarting slapd with /etc/init.d/slapd restart The following command line to test out the non TLS connection works fine; ldapsearch -d 9 -D cn=admin,dc=mydomain,dc=com -w mypassword \ -b dc=mydomain,dc=com -H "ldap://mydomain.com" "cn=roger*" But when I switch to ldaps using this command line; ldapsearch -d 9 -D cn=admin,dc=mydomain,dc=com -w mypassword \ -b dc=mydomain,dc=com -H "ldaps://mydomain.com" "cn=roger*" This is what I get; ldap_url_parse_ext(ldaps://mydomain.com) ldap_create ldap_url_parse_ext(ldaps://mydomain.com:636/??base) ldap_sasl_bind ldap_send_initial_request ldap_new_connection 1 1 0 ldap_int_open_connection ldap_connect_to_host: TCP mydomain.com:636 ldap_new_socket: 3 ldap_prepare_socket: 3 ldap_connect_to_host: Trying 127.0.0.1:636 ldap_pvt_connect: fd: 3 tm: -1 async: 0 TLS: can't connect: A TLS packet with unexpected length was received.. ldap_err2string ldap_sasl_bind(SIMPLE): Can't contact LDAP server (-1) Now if I check netstat -al I can see; tcp 0 0 *:www *:* LISTEN tcp 0 0 *:ssh *:* LISTEN tcp 0 0 *:https *:* LISTEN tcp 0 0 *:ldaps *:* LISTEN tcp 0 0 *:ldap *:* LISTEN I'm not sure if this is significant as well ... I suspect it is; openssl s_client -connect mydomain.com:636 -showcerts CONNECTED(00000003) 916:error:140790E5:SSL routines:SSL23_WRITE:ssl handshake failure:s23_lib.c:188: I think I've made all my certificates etc OK and here are the results of some checks; If I do this; certtool -e --infile /etc/ssl/certs/ldap_cacert.pem I get Chain verification output: Verified. certtool -e --infile /etc/ssl/certs/mydomain.com_slapd_cert.pem Gives "certtool: the last certificate is not self signed" but it otherwise seems OK? Where have I gone wrong? Surely getting openldap to run securely on ubuntu should be easy and not require a degree in rocket science! Any ideas?

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• What are some of the best wireless routers for a price-conscious home power-user?

  - by Alain

  I'm extremely dissatisfied with the 'popular' choice for routers in homes and small offices. They are expensive (upwards of 60$), lack a great deal of useful configuration options, and seem to need to be restarted quite often. (Linksys comes to mind). I've been on the market for a good router lately, and slowly collecting a set of requirements I feel good routers should meet. Maximum number of TCP/IP connections. - This isn't something I see any routers advertise, but in terms of supporting torrent applications, I've been screwed by routers that support less than 20 here. From what I understand a fairly standard number is 200, but there are not so expensive routers that support thousands. Router configuration menu - Most have standard menu's that let you set up basic things like your wireless network encryption settings, uPnP, and maybe even DMZ (demilitarized zones). An absolute requirement for me, however, are routers with good enough firmware to support: Explicit Port forwarding Assigning static local ips to specific mac addresses, or at least Port forwarding by MAC address Port, IP and MAC filtering Dynamic DNS service for home users who want to set up a server but have a dynamic IP Traffic shaping (ideally) - giving priority to packets from certain machines or over certain ports. Strong wireless signal - If getting a reliable signal requires me to be so close to the router that I can connect an Ethernet cable, it's not good enough. As many Ethernet ports as possible. - Because I want to be able to switch from console gaming to PC gaming without visiting my router. So far, the best thing I've stumbled upon (in the bargain bin at staples) was a 20$ retail plus router. It was meant to be the cheapest alternative until I could find something better to purchase online, but I was actually blown away by the firmware capabilities. It supports defining reserved bandwidth for certain network traffic, dynamic DNS, reserving local IPs for specific MAC addresses, etc. At 2 am when my roommate is killing our Internet with their torrents, I can limit their bandwidth without outright blacklisting them. I have, however, met serious limitations when it comes to network traffic between local machines. It claims a 300Mbps connection, but I have trouble streaming videos from my PC to my console or other laptops wirelessly. It has a meltdown and needs to be reset once in a while (no more than a couple times a month), and it's got a 200 connection limit. There 4 Ethernet ports in the back but I'm pretty sure the first doesn't work. So some great answers to this question would be: Any metrics you use to compare routers, and requirements you have for new candidates. The best routers you've found for supporting home servers, file management systems, high volume torrent traffic, good price/feature ratio, etc. Good configuration advice (aside from 'use Ethernet whenever possible') Thanks for your feedback and experiences!

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