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• The Oracle Retail Week Awards - most exciting awards yet?

  - by sarah.taylor(at)oracle.com

  Last night's annual Oracle Retail Week Awards saw the UK's top retailers come together to celebrate the very best of our industry over the last year.  The Grosvenor House Hotel on Park Lane in London was the setting for an exciting ceremony which this year marked several significant milestones in British - and global - retail.  Check out our videos about the event at our Oracle Retail YouTube channel, and see if you were snapped by our photographer on our Oracle Retail Facebook page. There were some extremely hot contests for many of this year's awards - and all very deserving winners.  The entries have demonstrated beyond doubt that retailers have striven to push their standards up yet again in all areas over the past year.  The judging panel includes some of the most prestigious names in the retail industry - to impress the panel enough to win an award is a substantial achievement.  This year the panel included the likes of Andy Clarke - Chief Executive of ASDA Group; Mark Newton Jones - CEO of Shop Direct Group; Richard Pennycook - the finance director at Morrisons; Rob Templeman - Chief Executive of Debenhams; and Stephen Sunnucks - the president of Gap Europe.  These are retail veterans  who have each helped to shape the British High Street over the last decade.  It was great to chat with many of them in the Oracle VIP area last night.  For me, last night's highlight was honouring both Sir Stuart Rose and Sir Terry Leahy for their contributions to the retail industry.  Both have set the standards in retailing over the last twenty years and taken their respective businesses from strength to strength, demonstrating that there is always a need for innovation even in larger businesses, and that a business has to adapt quickly to new technology in order to stay competitive.  Sir Terry Leahy's retirement this year marks the end of an era of global expansion for the Tesco group and a milestone in the progression of British retail.  Sir Terry has helped steer Tesco through nearly 20 years of change, with 14 years as Chief Executive.  During this time he led the drive for international expansion and an aggressive campaign to increase market share.  He has led the way for High Street retailers in adapting to the rise of internet retailing and nurtured a very successful home delivery service.  More recently he has pioneered the notion of cross-channel retailing with the introduction of Tesco apps for the iPhone and Android mobile phones allowing customers to scan barcodes of items to add to a shopping list which they can then either refer to in store or order for delivery.  John Lewis Partnership was a very deserving winner of The Oracle Retailer of the Year award for their overall dedication to excellent retailing practices.  The business was also named the American Express Marketing/Advertising Campaign of the Year award for their memorable 'Never Knowingly Undersold' advert series, which included a very successful viral video and radio campaign with Fyfe Dangerfield's cover of Billy Joel's 'She's Always a Woman' used for the adverts.  Store Design of the Year was another exciting category with Topshop taking the accolade for its flagship Oxford Street store in London, which combines boutique concession-style stalls with high fashion displays and exclusive collections from leading designers.  The store even has its own hairdressers and food hall, making it a truly all-inclusive fashion retail experience and a global landmark for any self-respecting international fashion shopper. Over the next few weeks we'll be exploring some of the winning entries in more detail here on the blog, so keep an eye out for some unique insights into how the winning retailers have made such remarkable achievements. 

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• SQL SERVER – Quiz and Video – Introduction to Hierarchical Query using a Recursive CTE

  - by pinaldave

  This blog post is inspired from SQL Queries Joes 2 Pros: SQL Query Techniques For Microsoft SQL Server 2008 – SQL Exam Prep Series 70-433 – Volume 2.[Amazon] | [Flipkart] | [Kindle] | [IndiaPlaza] This is follow up blog post of my earlier blog post on the same subject - SQL SERVER – Introduction to Hierarchical Query using a Recursive CTE – A Primer. In the article we discussed various basics terminology of the CTE. The article further covers following important concepts of common table expression. What is a Common Table Expression (CTE) Building a Recursive CTE Identify the Anchor and Recursive Query Add the Anchor and Recursive query to a CTE Add an expression to track hierarchical level Add a self-referencing INNER JOIN statement Above six are the most important concepts related to CTE and SQL Server.  There are many more things one has to learn but without beginners fundamentals one can’t learn the advanced  concepts. Let us have small quiz and check how many of you get the fundamentals right. Quiz 1) You have an employee table with the following data. EmpID FirstName LastName MgrID 1 David Kennson 11 2 Eric Bender 11 3 Lisa Kendall 4 4 David Lonning 11 5 John Marshbank 4 6 James Newton 3 7 Sally Smith NULL You need to write a recursive CTE that shows the EmpID, FirstName, LastName, MgrID, and employee level. The CEO should be listed at Level 1. All people who work for the CEO will be listed at Level 2. All of the people who work for those people will be listed at Level 3. Which CTE code will achieve this result? WITH EmpList AS (SELECT Boss.EmpID, Boss.FName, Boss.LName, Boss.MgrID, 1 AS Lvl FROM Employee AS Boss WHERE Boss.MgrID IS NULL UNION ALL SELECT E.EmpID, E.FirstName, E.LastName, E.MgrID, EmpList.Lvl + 1 FROM Employee AS E INNER JOIN EmpList ON E.MgrID = EmpList.EmpID) SELECT * FROM EmpList WITH EmpListAS (SELECT EmpID, FirstName, LastName, MgrID, 1 as Lvl FROM Employee WHERE MgrID IS NULL UNION ALL SELECT EmpID, FirstName, LastName, MgrID, 2 as Lvl ) SELECT * FROM BossList WITH EmpList AS (SELECT EmpID, FirstName, LastName, MgrID, 1 as Lvl FROM Employee WHERE MgrID is NOT NULL UNION SELECT EmpID, FirstName, LastName, MgrID, BossList.Lvl + 1 FROM Employee INNER JOIN EmpList BossList ON Employee.MgrID = BossList.EmpID) SELECT * FROM EmpList 2) You have a table named Employee. The EmployeeID of each employee’s manager is in the ManagerID column. You need to write a recursive query that produces a list of employees and their manager. The query must also include the employee’s level in the hierarchy. You write the following code segment: WITH EmployeeList (EmployeeID, FullName, ManagerName, Level) AS ( –PICK ANSWER CODE HERE ) SELECT EmployeeID, FullName, ” AS [ManagerID], 1 AS [Level] FROM Employee WHERE ManagerID IS NULL UNION ALL SELECT emp.EmployeeID, emp.FullName mgr.FullName, 1 + 1 AS [Level] FROM Employee emp JOIN Employee mgr ON emp.ManagerID = mgr.EmployeeId SELECT EmployeeID, FullName, ” AS [ManagerID], 1 AS [Level] FROM Employee WHERE ManagerID IS NULL UNION ALL SELECT emp.EmployeeID, emp.FullName, mgr.FullName, mgr.Level + 1 FROM EmployeeList mgr JOIN Employee emp ON emp.ManagerID = mgr.EmployeeId Now make sure that you write down all the answers on the piece of paper. Watch following video and read earlier article over here. If you want to change the answer you still have chance. Solution 1) 1 2) 2 Now compare let us check the answers and compare your answers to following answers. I am very confident you will get them correct. Available at USA: Amazon India: Flipkart | IndiaPlaza Volume: 1, 2, 3, 4, 5 Please leave your feedback in the comment area for the quiz and video. Did you know all the answers of the quiz? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• St. Louis ALT.NET

  - by Brian Schroer

  I’m a huge fan of the St. Louis .NET User Group and a regular attendee of their meetings, but always wished there was a local group that discussed more advanced .NET topics. (That’s not a criticism of the group - I appreciate that they want to server developers with a broad range of skill levels). That’s why I was thrilled when Nicholas Cloud started a St. Louis ALT.NET group in 2010. Here’s the “about us” statement from the group’s web site: The ALT.NET community is a loosely coupled, highly cohesive group of like-minded individuals who believe that the best developers do not align themselves with platforms and languages, but with principles and ideas. In 2007, David Laribee created the term "ALT.NET" to explain this "alternative" view of the Microsoft development universe--a view that challenged the "Microsoft-only" approach to software development. He distilled his thoughts into four key developer characteristics which form the basis of the ALT.NET philosophy: You're the type of developer who uses what works while keeping an eye out for a better way. You reach outside the mainstream to adopt the best of any community: Open Source, Agile, Java, Ruby, etc. You're not content with the status quo. Things can always be better expressed, more elegant and simple, more mutable, higher quality, etc. You know tools are great, but they only take you so far. It's the principles and knowledge that really matter. The best tools are those that embed the knowledge and encourage the principles (e.g. Resharper.) The St. Louis ALT.NET meetup group is a place where .NET developers can learn, share, and critique approaches to software development on the .NET stack. We cater to the highest common denominator, not the lowest, and want to help all St. Louis .NET developers achieve a superior level of software craftsmanship. I don’t see a lot of ALT.NET talk in blogs these days. The movement was harmed early on by the negative attitudes of some of its early leaders, including jerk moves like the Entity Framework “vote of no confidence”, but I do see occasional mentions of local groups like the St. Louis one. I think ALT.NET has been successful at bringing some of its ideas into the .NET world, including heavily influencing ASP.NET MVC and raising the general level of software craftsmanship for developers working on the Microsoft stack. The ideas and ideals live on, they’re just not branded as “this is ALT.NET!” In the past 18 months, St. Louis ALT.NET meetups have discussed topics like: NHibernate F# and other functional languages AOP CoffeeScript “How Ruby Is Making Me a Stronger C# Developer” Using rake for builds CQRS .NET dynamic programming micro web frameworks – Nancy & Jessica Git ALT.NET doesn’t mean (to me, anyway) “alternatives to .NET”, but “alternatives for .NET”. We look at how things are done in Ruby and other languages/platforms, but always with the idea “What can I learn from this to take back to my “day job” with .NET?”. Meetings are held at 7PM on the fourth Wednesday of each month at the offices of Professional Employment Group. PEG is located at 999 Executive Parkway (Suite 100 – lower level) in Creve Coeur (South of Olive off of Mason Road - Here's a map). Food is not supplied (sorry if you’re a big fan of the Papa John’s Crust-Lovers’ Pizza that’s a staple of user group meetings), but attendees are encouraged to come early and bring/share beer, so that’s cool. Thanks to Nick for organizing, and to Professional Employment Group for lending their offices. Please visit the meetup site for more information.

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• Silverlight Cream for December 27, 2010 -- #1016

  - by Dave Campbell

  In this Issue: Sacha Barber, David Anson, Jesse Liberty, Shawn Wildermuth, Jeff Blankenburg(-2-), Martin Krüger, Ryan Alford(-2-), Michael Crump, Peter Kuhn(-2-). Above the Fold: Silverlight: "Part 4 of 4 : Tips/Tricks for Silverlight Developers" Michael Crump WP7: "Navigating with the WebBrowser Control on WP7" Shawn Wildermuth Shoutouts: John Papa posted that the open call is up for MIX11 presenters: Your Chance to Speak at MIX11 From SilverlightCream.com: Aspect Examples (INotifyPropertyChanged via aspects) If you're wanting to read a really in-depth discussion of aspect oriented programming (AOP), check out the article Sacha Barber has up at CodeProject discussing INPC via aspects. How to: Localize a Windows Phone 7 application that uses the Windows Phone Toolkit into different languages David Anson has a nice tutorial up on localizing your WP7 app, including using the Toolkit and controls such as DatePicker... remember we're talking localized Windows Phone From Scratch – Animation Part 1 Jesse Liberty continues in his 'From Scratch' series with this first post on WP7 Animation... good stuff, Jesse! Navigating with the WebBrowser Control on WP7 In building his latest WP7 app, Shawn Wildermuth ran into some obscure errors surrounding browser.InvokeScript. He lists the simple solution and his back, refresh, and forward button functionality for us. What I Learned In WP7 – Issue #7 In the time I was out, Jeff Blankenburg got ahead of me, so I'll catch up 2 at a time... in this number 7 he discusses making videos of your apps, links to the Learn Visual Studio series, and his new website What I Learned In WP7 – Issue #8 Jeff Blankenburg's number 8 is a very cool tip on using the return key on the keyboard to handle the loss of focus and handling of text typed into a textbox. Resize of a grid by using thumb controls Martin Krüger has a sample in the Expression Gallery of a grid that is resizable by using 'thumb controls' at the 4 corners... all source, so check it out! Silverlight 4 – Productivity Power Tools and EF4 Ryan Alford found a very interesting bug associated with EF4 and the Productivity Power Tools, and the way to get out of it is just weird as well. Silverlight 4 – Toolkit and Theming Ryan Alford also had a problem adding a theme from the Toolkit, and what all you might have to do to get around this one.... Part 4 of 4 : Tips/Tricks for Silverlight Developers. Michael Crump has part 4 of his series on Silverlight Development tips and tricks. This is numbers 16 through 20 and covers topics such as Version information, Using Lambdas, Specifying a development port, Disabling ChildWindow Close button, and XAML cleanup. The XML content importer and Windows Phone 7 Peter Kuhn wanted to use the XML content inporter with a WP7 app and ran into problems implementing the process and a lack of documentation as well... he pounded through it all and has a class he's sharing for loading sounds via XML file settings. WP7 snippet: analyzing the hyperlink button style In a second post, Peter Kuhn responds to a forum discussion about the styles for the hyperlink button in WP7 and why they're different than SL4 ... and styles-to-go to get all the hyperlink goodness you want... wrapped text, or even non-text content. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise

  - by ken.pulverman

    ERP has been the backbone of enterprise software.  The data held in your ERP system is core of most companies.  Efficiencies gained through the accounting and resource allocation through ERP software have literally saved companies trillions of dollars. Not only does everything seem to be fine with your ERP system, you haven't had to touch it in years.  Why aren't you ready for what comes next? Well judging by the growth rates in the space (Oracle posted only a 3% growth rate, while SAP showed a 12% decline) there hasn't been much modernization going on, just a little replacement activity. If you are like most companies, your ERP system is connected to a proprietary middleware solution that only effectively talks with a handful of other systems you might have acquired from the same vendor.   Connecting your legacy system through proprietary middleware is expensive and brittle and if you are like most companies, you were only willing to pay an SI so much before you said "enough."  So your ERP is working.  It's humming along.  You might not be able to get Order to Promise information when you take orders in your call center, but there are work arounds that work just fine. So what's the problem? The problem is that you built your business around your ERP core, and now there is such pressure to innovate your business processes to keep up that you need a whole new slew of modern apps and you need ERP data to be accessible from everywhere.   Every time you change a sales territory or a comp plan or change a benefits provider your ERP system, literally the economic brain of your business, needs to know what's going on.  And this giant need to access and provide information to your ERP is only growing. What makes matters even more challenging is that apps today come in every flavor under the Sun™.   SaaS, cloud, managed, hybrid, outsourced, composite....and they all have different integration protocols. The only easy way to get ahead of all this is to modernize the way you connect and run your applications.  Unlike the middleware solutions of yesteryear, modern middleware is effectively the operating system of the enterprise.  In the same way that you rely on Apple, Microsoft, and Google to find a video driver for your 23" monitor or to ensure the Word or Keynote runs, modern middleware takes care of intra-application connectivity and process execution.  It effectively allows you to take ERP out of the middle while ensuring connectivity to your vital data for anything you want to do.  The diagram below reflects that change.    In this model, the hegemony of ERP is over.  It too has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information.  And through modern middleware it will connect to everything.  So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise. I want to Thank Andrew Zoldan, Group Vice President Oracle Manufacturing Industries Business Unit for introducing me to how some of his biggest customers have benefited by modernizing their applications infrastructure and making ERP a connected application. by John Burke, Group Vice President, Applications Business Unit

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• Java EE 6 Pocket Guide from O'Reilly - Now Available in Paperback and Kindle Edition

  - by arungupta

  Hot off the press ... Java EE 6 Pocket Guide from 'OReilly Media is now available in Paperback and Kindle Edition. Here are the book details: Release Date: Sep 21, 2012 Language: English Pages: 208 Print ISBN: 978-1-4493-3668-4 | ISBN 10:1-4493-3668-X Ebook ISBN:978-1-4493-3667-7 | ISBN 10:1-4493-3667-1 The book provides a comprehensive summary of the Java EE 6 platform. Main features of different technologies from the platform are explained and accompanied by tons of samples. A chapter is dedicated to Managed Beans, Servlets, Java Persistence API, Enterprise JavaBeans, Contexts and Dependency Injection, JavaServer Faces, SOAP-Based Web Services, RESTful Web Services, Java Message Service, and Bean Validation in that format. Many thanks to Markus Eisele, John Yeary, and Bert Ertman for reviewing and providing valuable comments. This book was not possible without their extensive feedback! This book was mostly written by compiling my blogs, material from 2-day workshops, and several hands-on workshops around the world. The interactions with users of different technologies and whiteboard discussions with different specification leads helped me understand the technology better. Many thanks to them for helping me be a better user! The long international flights during my travel around the world proved extremely useful for authoring the content. No phone, no email, no IM, food served on the table, power outlet = a perfect recipe for authoring ;-) Markus wrote a detailed review of the book. He was one of the manuscript reviewers of the book as well and provided valuable guidance. Some excerpts from his blog: It covers the basics you need to know of Java EE 6 and gives good examples of all relevant parts. ... This is a pocket guide which is comprehensively written. I could follow all examples and it was a good read overall. No complicated constructs and clear writing. ... GO GET IT! It is the only book you probably will need about Java EE 6! It is comprehensive, wonderfully written and covers everything you need in your daily work. It is not a complete reference but provides a great shortcut to the things you need to know. To me it is a good beginners guide and also works as a companion for advanced users. Here is the first tweet feedback ... Jeff West was super prompt to place the first pre-order of my book, pretty much the hour it was announced. Thank you Jeff! @mike_neck posted the very first tweet about the book, thanks for that! The book is now available in Paperback and Kindle Edition from the following websites: O'Reilly Media (Ebook, Print & Ebook, Print) Amazon.com (Kindle Edition and Paperback) Barnes and Noble Overstock (1% off Amazon) Buy.com Booktopia.com Tower Books Angus & Robertson Shopping.com Here is how I can use your help: Help spread the word about the book If you bought a Paperback or downloaded Kindle Edition, then post your review here. If you have not bought, then you can buy it at amazon.com and multiple other websites mentioned above. If you are coming to JavaOne, you'll have an opportunity to get a free copy at O'Reilly's booth on Monday (October 1) from 2-3pm. And you can always buy it from the JavaOne Bookstore. I hope you enjoy reading it and learn something new from it or hone your existing skills. As always, looking forward to your feedback!

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• Oracle Announces Leading ISV Integration With Oracle Sales and Marketing Cloud Service

  - by Richard Lefebvre

  More Than 100 ISVs, including Big Machines, Marketo and Xactly, now Provide Integrated Offerings to Help Maximize Sales and Single Customer Viewpoint Demonstrating its continued commitment to business value via open standards and the cloud, Oracle today announced that more than 100 leading ISVs are integrating in the cloud with Oracle Sales and Marketing Cloud Service, a service available through Oracle Cloud. For the first time Oracle Sales and Marketing Cloud Service users can choose from a wide array of directly integrated third-party solutions, providing a new level of choice, seamless deployment and single view of customers with preferred implementations. Top partners, including ActivePrime, Avaya, BigMachines, Box, Brainshark, Callidus Software, CirrusPath, Clicktools, CRMIT, DBSync, EchoSign from Adobe, Eloqua, Fliptop, FPX, HarQen, HubSpot, iHance, InsideSales.com, InsideView, Interactive Intelligence, Lingotek, LinkPoint360, Marketo, Nuance, PerspecSys, Postcode Anywhere, Revegy, salesElement, StrikeIron, upsourceIT, White Springs, X+1 and Xactly, have announced their availability and integration today. By integrating with Oracle Sales and Marketing Cloud Service, ISV solutions can easily be leveraged by customersBy choosing Oracle Sales and Marketing Cloud Service as a sales platform, customers will continue to have complete choice of their own quoting, lead management and sales methodology solutions and it will all be pre-integrated with Oracle Sales and Marketing Cloud Service. With demonstrable integration fusing standards-based technologies, such as SOAP web services, Oracle Sales and Marketing Cloud Service customers choosing ISV integrations will also benefit from familiar ease-of-use and the Oracle Sales and Marketing Cloud ervice user interface, including buttons, links and custom objects for a rich user experience. ISV integration with Oracle Sales and Marketing Cloud Service also enables on-demand contextual data exchange capabilities, linking Oracle Sales and Marketing Cloud Service business data with third-party application data for a complete CRM view. ISVs building robust, repeatable integrations with Oracle Sales and Marketing Cloud Service can begin the process of achieving Oracle Validated Integration, an Oracle PartnerNetwork program that recognizes Oracle partner solutions with proven integration to Oracle Applications. ISVs can learn more about Oracle Validated Integration    here. For customers, Oracle Validated Integration means that a partner’s integration has been tested and validated as functionally and technically sound, that the partner solution is integrated with Oracle Sales and Marketing Cloud Service in a reliable, standardized way, and that the integration operates and performs as documented. Oracle Cloud provides a broad portfolio of Platform Services, Application Services, and Social Services, all on a subscription basis. Oracle Cloud delivers instant value and productivity for end users, administrators, and developers through functionally rich, integrated, secure, enterprise cloud services. Supporting Quotes “BigMachines is a leader in Configure, Price, and Quote solutions in the Cloud. Our solution delivers accurate quotes directly from an opportunity, integrated with the leading Oracle Sales and Marketing Cloud application from Oracle,” says John Pulling, Senior Vice President of Products at Big Machines. “Together, Big Machines and Oracle efficiently automate changes, enabling a faster, more efficient sales process for our joint customers.”   ”Modern marketing and sales must engage customers and prospects in real time across the web, email, social media, online and offline channels to understand where and how to allocate their budgets for maximum return,” said Srini Venkatesan, Senior VP, Products and Engineering at Marketo. “Alignment and integration with Oracle Sales and Marketing Cloud Service allows Marketo’s solutions to deliver innovative capabilities for sales and marketing to adapt and grow their business on the core Oracle platform for CRM.”   “Sales incentives are the best way to drive better performance. Well managed incentives improve the bottom line, particularly when combined with effective sales systems,” said Christopher Cabrera, president and CEO of Xactly Corporation. “With Oracle Sales and Marketing Cloud Service and Xactly working together, customers gain insight and efficiencies. The combination can create more effective compensation programs, while motivating sales to work to its full potential."   “The tremendous integration of leading ISVs with Oracle Sales and Marketing Cloud Service is a testament to the undeniable business value and demand from customers,” said Anthony Lye, SVP of Oracle CRM. “Oracle Sales and Marketing Cloud Service continues to define the industry, and we are proud to work with these leading ISVs to help users simultaneously maximize sales and revenue and extend their current deployments for a deeper and single customer viewpoint.” Supporting Resources Oracle Sales and Marketing Cloud Service Learn More About Oracle Cloud

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• Java in Flux: Utopia or Deuteranopia?

  - by Tori Wieldt

  What a difference a year makes, indeed. Steve Harris, Senior VP, App Server Dev, Oracle and Adam Messinger, VP, Fusion Middleware Group, Oracle presented an informative keynote at the TheServerSide Java Symposium today. With a title "Java in Flux: Utopia or Deuteranopia?" you know things are going to be interesting (see Aeon Flux if you don't get the title reference).What a YearThey started with a little background, explaining that the reactions to Oracle's acquisition of Sun (and therefore Java) one year ago varied greatly, from "Freak Out!" to "Don't Panic." From the Oracle perspective, being the steward of and key contributor to Java requires a lot of sausage making.  They admitted to Oracle's fair share of Homer Simpson-esque "D'oh" moments in the past year, which was complicated by Oracle's communication style.   "Oracle has a tradition has a saying a few things and sticking by then, in contrast to Sun who was much more open," Adam explained. "We laid out the Java roadmap and are executing on it, and we hope that speaks to our commitment."Java SEAdam talked about having a long term perspective on the Java language (20+ years), letting ideas mature in more experimental languages, then bringing them into Java. Current priorities include: JVM convergence (getting the best features of JRockit into Hotspot); support of parallel/multi-core programming, and of course, all the improvements in JDK7. The JDK7 Developer Preview is underway (please download now and report bugs!). The Oracle development team is also working on Lambda and modularity (Jigsaw) for SE 8. Less certain, but also under discussion are improvements for Java SE 9. Adam is thinking of it as a "back to basics" release. He mentioned reworking JNI, improving data integration and improved device support.Java EE To provide context about Java EE, Steve said Java EE was great at getting businesses on the internet. The success of Java EE resulted in an incredible expansion of the middleware marketplace for developers and vendors.  But with success, came more. Java EE kept piling on capabilities, but that created excess baggage.  Doing simple things was no longer so simple. That's where Java community is so valuable: "When Java EE was too complex and heavyweight, many people were happy to tell us what we were doing wrong and popularize solutions," Steve explained. Because of that feedback, the Java EE teams focused on making things simple again: POJOs and annotations, and leveraging changes in Java SE.  Steve said that "innovation doesn't happen in expert groups, it happens on the ground where developers are solving problems," and platform stewards need to pay attention and take advantage of changes that are taking place.Enter the Cloud "Developers are restless, they want cloud functionality from their own IT dept" Steve explained. With the cloud, the scope of problem has expanded to include the data center itself, with multiple tenants. To move forward, existing APIs in Java EE need to be updated to be tenant-aware, service-enabled, and EE needs to support various styles of deployment. The goal is to get all that done in Java EE 8.Adam questioned Steve about timing and schedule. "Yes, the schedule is aggressive, but it'll work" Steve said. Then Adam asked about modularization. If Java SE 8 comes out at the end of 2012, when can Java EE deliver modularization? Steve suggested that key stakeholders can come with up some pre-SE 8 agreement on how to expose the metadata about modules. He then alluded to Mark Reinhold and John Duimovich's keynote at EclipseCON next week. Stay tuned.Evil Master PlanIn conclusion, Adam finally admitted to Oracle's Evil Master Plan: 1) Invest in and improve Java SE and EE 2) Collaborate with the community 3) Broaden the marketplace for Java development. Bwaaaaaaaaahahaha! <rubs hands together>Key LinksJDK7 Developer Preview  http://jdk7.java.net/preview/Oracle Technology Network http://www.oracle.com/technetwork/java/index.htmlTheServerSide Java Symposium  http://javasymposium.techtarget.com/"Utopia or Deuteranopia?" http://en.wikipedia.org/wiki/Aeon_Flux

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• Ubuntu Server 12 not spawning a serial ttyS0 when running on Xen

  - by segfaultreloaded

  I have this problem on more than one host, so the specific hardware is not an issue. Bare metal Ubuntu 12 is not creating a login process on the only serial port, in the default configuration. The serial port works correctly with the firmware. It works correctly with Grub2. I have even connected the serial line to 2 different external client boxes, so the problem is neither the hardware nor the remote client. When finally booted, the system fails to create the login process. root@xenpro3:~# ps ax | grep tty 1229 tty4 Ss+ 0:00 /sbin/getty -8 38400 tty4 1233 tty5 Ss+ 0:00 /sbin/getty -8 38400 tty5 1239 tty2 Ss+ 0:00 /sbin/getty -8 38400 tty2 1241 tty3 Ss+ 0:00 /sbin/getty -8 38400 tty3 1245 tty6 Ss+ 0:00 /sbin/getty -8 38400 tty6 1403 tty1 Ss+ 0:00 /sbin/getty -8 38400 tty1 1996 pts/0 S+ 0:00 grep --color=auto tty root@xenpro3:~# dmesg | grep tty [ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-3.2.0-30-generic root=/dev/mapper/xenpro3-root ro console=ttyS0,115200n8 [ 0.000000] Kernel command line: BOOT_IMAGE=/vmlinuz-3.2.0-30-generic root=/dev/mapper/xenpro3-root ro console=ttyS0,115200n8 [ 0.000000] console [ttyS0] enabled [ 2.160986] serial8250: ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A [ 2.203396] serial8250: ttyS1 at I/O 0x2f8 (irq = 3) is a 16550A [ 2.263296] 00:08: ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A [ 2.323102] 00:09: ttyS1 at I/O 0x2f8 (irq = 3) is a 16550A root@xenpro3:~# uname -a Linux xenpro3 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:52:48 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux root@xenpro3:~# I have tried putting a ttyS0.conf file in /etc/initab, which solves the problem bare metal but I still cannot get the serial port to work when booting Ubuntu on top of Xen, as domain 0. My serial line output looks like this, when booting Xen /dev/ttyS0 at 0x03f8 (irq = 4) is a 16550A * Exporting directories for NFS kernel daemon... [ OK ] * Starting NFS kernel daemon [ OK ] SSL tunnels disabled, see /etc/default/stunnel4 [ 18.654627] XENBUS: Unable to read cpu state [ 18.659631] XENBUS: Unable to read cpu state [ 18.664398] XENBUS: Unable to read cpu state [ 18.669248] XENBUS: Unable to read cpu state * Starting Xen daemons [ OK ] mountall: Disconnected from Plymouth At this point, the serial line is no longer connected to a process. Xen itself is running just fine. Dmesg gives me a long list of [ 120.236841] init: ttyS0 main process ended, respawning [ 120.239717] ttyS0: LSR safety check engaged! [ 130.240265] init: ttyS0 main process (1631) terminated with status 1 [ 130.240294] init: ttyS0 main process ended, respawning [ 130.242970] ttyS0: LSR safety check engaged! which is no surprise because I see root@xenpro3:~# ls -l /dev/ttyS? crw-rw---- 1 root tty 4, 64 Nov 7 14:04 /dev/ttyS0 crw-rw---- 1 root dialout 4, 65 Nov 7 14:04 /dev/ttyS1 crw-rw---- 1 root dialout 4, 66 Nov 7 14:04 /dev/ttyS2 crw-rw---- 1 root dialout 4, 67 Nov 7 14:04 /dev/ttyS3 crw-rw---- 1 root dialout 4, 68 Nov 7 14:04 /dev/ttyS4 crw-rw---- 1 root dialout 4, 69 Nov 7 14:04 /dev/ttyS5 crw-rw---- 1 root dialout 4, 70 Nov 7 14:04 /dev/ttyS6 crw-rw---- 1 root dialout 4, 71 Nov 7 14:04 /dev/ttyS7 crw-rw---- 1 root dialout 4, 72 Nov 7 14:04 /dev/ttyS8 crw-rw---- 1 root dialout 4, 73 Nov 7 14:04 /dev/ttyS9 If I manually change the group of /dev/ttyS0 to dialout, it gets changed back. I have made no changes to the default udev rules, so I cannot see where this problem is coming from. Sincerely, John

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• What's New in Oracle's EPM System?

  - by jmorourke

  Oracle’s EPM System R11.1.2.2  is now generally available to customers and partners on the download center.  Although the release number doesn’t sound significant, this is a major release of Oracle’s Hyperion EPM Suite with new modules as well as significant enhancements across the suite.  This release was announced back on April 4th as part of Oracle’s Business Analytics Strategy launch, so analytics is a key aspect of the release.  But the three biggest pieces of news in this release are Oracle Hyperion Planning support for the Exalytics In-Memory Machine, the new Project Financial Planning Application and the new Account Reconciliations Manager module. The Oracle Exalytics In-Memory Machine was announced back in October 2011, at Oracle OpenWorld.  It’s the latest installment from Oracle in a line of engineered systems that combine Oracle Sun hardware, with Oracle database and application technologies – in solutions that are designed to provide high scalability and performance for specific tasks.  Exalytics is the first engineered system specifically designed for high performance analytics.  Running in-memory versions of Oracle Essbase, as well as the Oracle TimesTen database and Oracle BI tools, Exalytics provides speed of thought response times for complex analytic processes with advanced visualizations.  Early adopter customers have achieved 5X to 100X faster interactivity and 6X to 10X faster planning cycles.  Hyperion Planning running with Oracle Exalytics will support enterprise-wide planning, budgeting and forecasting with more detailed data, with hundreds to thousands of users across an organization getting speed of thought performance. The new Hyperion Project Financial Planning application delivered with EPM 11.1.2.2 is also great news for Oracle customers.  This application follows on the heels of other special-purpose planning applications that Oracle has delivered for Workforce and Capital Asset planning.  It allows Project Managers to identify project-related expenses and revenues, plan and propose new projects, and track results over time. Finance Managers can evaluate and compare different projects, manage the funding process, monitor and report the actual financial results and impacts of projects and project portfolios. This new application is applicable to capital projects, contract projects and indirect projects like IT and HR projects across all industries.  This application is a great complement to existing Project Management applications, and helps bridge the gap between these applications, and the financial planning and budgeting process. Account reconciliations has to be one of the biggest bottlenecks and risks in the financial close and reporting process, and many organizations rely on spreadsheets and manual processes to perform this critical process.  To help address this problem, Oracle developed an Account Reconciliation Manager module that is being delivered as part of Oracle Hyperion Financial Close Management.   This module helps automate and streamline account reconciliations and eliminates the chances for errors, omissions and fraud.  But unlike standalone account reconciliation packages, it’s integrated with the rest of the Oracle Hyperion Financial Close suite, and can integrate balances from any source system.  This can help alleviate a major bottleneck in the financial close process, increase accuracy and reduce risk, and can complement existing investments in Hyperion Financial Management, as well as Oracle and non-Oracle transaction processing systems. Other enhancements in this release include an enhanced Web 2.0 interface for Hyperion Planning and Hyperion Financial Management (HFM), configurable dimensionality in HFM, new Predictive Planning feature in Hyperion Planning, new Detailed Profitability feature in Hyperion Profitability and Cost Management, new Smart View interface for Hyperion Strategic Finance, and integration of the Hyperion applications with JD Edwards Financials. For more information about Oracle EPM System R11.1.2.2 check out the links below: Press Release:  http://www.oracle.com/us/corporate/press/1575775 Product Information on O.com:  http://www.oracle.com/us/solutions/business-analytics/overview/index.html Product Information on OTN:  http://www.oracle.com/technetwork/middleware/epm/downloads/index.html Webcast Replay:  http://www.oracle.com/us/go/index.html?Src=7317510&Act=65&pcode=WWMK11054701MPP046 Please contact me if you have any questions or need additional information – john[email protected]

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• ArchBeat Link-o-Rama Top 10 for October 28 - November 3, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of Oct 28 - Nov 3, 2012. Eventually, 90% of tech budgets will be outside IT departments | ZDNet Another interesting post from ZDNet blogger Joe McKendrick about changing roles in IT. ADF Mobile - Login Functionality | Andrejus Baranovskis "The new ADF Mobile approach with native deployment is cool when you want to access phone functionality (camera, email, sms and etc.), also when you want to build mobile applications with advanced UI," reports Oracle ACE Director Andrejus Baranovskis. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over… And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. Podcast: Are You Future Proof? - Part 2 In Part 2, practicing architects and Oracle ACE Directors Ron Batra (AT&T), Basheer Khan (Innowave Technology), and Ronald van Luttikhuizen discuss re-tooling one’s skill set to reflect changes in enterprise IT, including the knowledge to steer stakeholders around the hype to what’s truly valuable. Easy way to access JPA with REST (JSON / XML) | Edwin Biemond Oracle ACE Edwin Biemond shows you "what is possible with JPA-RS, how easy it is and howto setup your own EclipseLink REST service." Clustering ODI11g for High-Availability Part 1: Introduction and Architecture | Richard Yeardley "JEE agents can be deployed alongside, or instead of, standalone agents," says Rittman Meade's Richard Yeardley. "But there is one key advantage in using JEE agents and WebLogic: when you deploy JEE agents as part of a WebLogic cluster they can be configured together to form a high availability cluster." Learn more in Yeardley's extensive post. 2012 IOUG Virtualization SIG – Online Symposium on Nov 7 and Nov 8 | Kai Yu Oracle ACE Director Kai Yu shares information on this week's IOUG Virtualization SIG online event. Does that make it a virtual virtualization event? Thought for the Day "If McDonalds were run like a software company, one out of every hundred Big Macs would give you food poisoning — and the response would be, 'We’re sorry, here’s a coupon for two more.'" — Mark Minasi Source: SoftwareQuotes.com

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• GWB | May 2010 Newsletter

  - by Staff of Geeks

  Geekswithblogs.net - May 2010 Newsletter   Was your newsletter messed up? If the first newsletter we sent was all white with links all over the place, I apologize. We haven’t sent a newsletter in quite some time and I forgot the rules of theming for email clients.   TechEd 2010 New Orleans - Who is coming? John and Jeff will be at TechEd 2010 New Orleans for a short time to pass out shirts to our bloggers. These are the standard GWB shirts you see some of our other bloggers wearing and one could be yours if you let us know you are coming and what your size is. We will announce where we will be once we arrive so you can wear your Geekswithblogs.net shirt and let everyone know where you blog. These shirts will be without URLs, if you want one of those, you will have to join the contest mentioned later in the newsletter. Deadline for response is next Wednesday? Email [email protected] to let us know you are coming!   wblo.gs Shortened Url Everyone has URL shorteners these days so we needed our own. Currently Geekswithblogs.net has implemented http://wblo.gs as a shortened URL for you blog. Instead of pushing people to geekswithblogs.net/your_url you can now use wblo.gs/your_url. We hope to published a version of the shortener that will give each post a short URL and a button via your blog to publish to Twitter. This release should be available in the early summer time period.   Always wanted one of our awesome Geekswithblogs.net T-Shirts? Starting on May 15th until July 13th, we will giving our Geekswithblogs.net t-shirts away to those members who create 30 technical posts. That is 30 posts in 60 days! This should not be a difficult task with all the new releases from Microsoft. You have Visual Studio 2010, Team Foundation 2010, SharePoint 2010, Silverlight 4.0, Office 2010, SQL Server 2008 R2, and so many others to pick from. We will be keeping an eye on the results and publishing those bloggers who successfully meet the requirements by the date. A few rules to remember. The post must be technical in nature, the post must be original content created by the blogger, and the post must be originated during the contest (no pulling content from you old blog). Each shirt will be customized with your URL on the back and you can let us know you size and address when you successfully complete the contest.   What features do you want to see? We would love to hear your feedback. It has been awhile since we have published a release of Geekswithblogs.net and we want to get your feature requests in it. Do you like a particular skin we don’t have? Do you want to see comments change? Do you want to see more Twitter integration? Whatever it is, we want to know. Submit your thoughts to [email protected] and we will start a dialog with you shortly after we receive them.   Follow Us on Twitter We want to hear from you and make sure you know what is going on with Geekswithblogs.net. Follow the staff on Twitter (@StaffOfGeeks) and feel free to let us know what you think or questions you have here.

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• Oracle CX Journey Mapping Workshop en Lisboa

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ¿Alguna vez ha pensado y analizado, paso a paso, el recorrido que hacen sus clientes desde la “intención de la compra” hacia el “post venta”? Pues eso es lo que hicieron nuestros clientes, y es que,después de recorrer el mundo desde Tokyo a Londres, pasando por Madrid, el Oracle CX Journey Mapping Workshop aterrizó en Lisboa el pasado 10 de Octubre. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Este Workshop proporcionó a los clientes de Oracle una introducción práctica a la técnica “Journey Mapping”, una metodología desarrollada por Brian Curran y John Kembel de Oracle en asociación con la “d.school“ de la Universidad de Stanford. Contarmos con la presencia de Paolo Maraziti, que albergó una sesión interactiva de 3 horas, con un énfasis en cómo pueden aplicar la metodología en su propio entorno operacional.  Tras la alta afluencia el grado de satisfacción de nuestos clientes, podemos afirmar que, sin duda, fue una oportunidad única para descubrir cómo las organizaciones pueden añadir valor a la experiencia de sus clientes. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• 13 Things From the Oracle Social Summit You Should Know

  - by Mike Stiles

  Oracle held its first annual Oracle Social Summit, “The School for the Socially Gifted,” this past week in Las Vegas.  If anyone came to the event uncertain as to why Oracle has such an interest in social, and what its plans for social are, they left with an entirely new vision of where social is headed, and why.For those unable to attend, I was able to keep my MacBook charged just long enough to capture some of the more pertinent takeaways.1. The social enterprise is inevitable.  Social technology is disrupting the hierarchies of big companies.  It’s a revolution in corporate structures, just as it has been in various governments.  It’s not crazy to ask yourself if your CEO is the next Mubarak.  (David Kilpatrick Author of “The Facebook Effect” and founder of the Techonomy Conference) 2. The social enterprise represents collaboration on steroids.  It’s tapping into the power of your people, as opposed to keeping them “in their place.”  3. 1 in every 7 humans on earth is an active Facebook user.  75% have posted a negative comment after a poor customer experience.  The average user will inform 53 people of a bad experience.4. Checking social media is the 2nd biggest use of phones now.  Reading posts from brands is 4th.5. 70% of marketers have little or no understanding of the social conversations happening around their brand.6. Advertising, when done well, is content we care about, preferably informed by those we trust.7. Acquiring low-quality fans through gimmicks, or focusing purely on fan acquisition is a mistake.  And relying purely on organic distribution is a mistake.  (John Yi, Head of Marketing Partnerships – Facebook)8. Using all this newfound data and insight serves to positively affect the customer experience.  It allows organizations to now leverage the investments they’ve made in social up to now.9. Social is not a marketing utopia where everything is free.  It’s pay to play.  The paid component is about driving attention.  10. We are only in the infancy of ad-targeting opportunities in social.  There’s an evolution underway from interest-based targeting to action-based targeting.11. There’s actually very little overlap of the people following you on different social platforms.  Don’t assume it’s the same audience on each.12. People who can create content and who also have an understanding of what drives that content are growing increasingly valuable.13. Oracle Social’s future is enterprise SRM, integrated across marketing, selling, service, HR and every other corner of the organization.And in case you thought those were the only gems to come out of the summit, you may want to keep an eye out for Tuesday’s Social Spotlight, ever so aptly titled “13 More Things from the Oracle Social Summit You Should Know.”

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• Oracle is #1 in Life Sciences!

  - by Michael Snow

  Guest post today by: John Klinke, Senior Principal Product Manager, Oracle WebCenter Content 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Based on the announcement last week at EMC World about Documentum for Life Sciences, it looks like EMC is starting to have regrets about pulling out of the life sciences space over the last few years. Certainly their content management customers and partners in life sciences have noticed their retreat. Many of them are now talking to us about WebCenter Content since they’ve seen the writing on the wall regarding Documentum’s decline, including falling revenue, shrinking investment, departure of key executives, and EMC’s auditing of existing customers. While EMC has been neglecting the life sciences industry over the last few years, Oracle has been increasing its investment and commitment by providing best-of-breed solutions to enable pharmaceutical, medical device, biotech and CRO companies to improve productivity and drive innovation. As a result, according to IDC Health Insights, Oracle is #1 in life sciences. From research and development through clinical development and manufacturing to sales and marketing, Oracle provides the solutions that life sciences companies depend on to accelerate R&D, expedite clinical trials, and speed time to market. Specifically for Oracle WebCenter, our life sciences business is booming thanks to our comprehensive offerings led by Oracle WebCenter Content, our 21 CFR Part 11 compliant enterprise content management platform. Unlike Documentum, WebCenter Content is all about keeping the cost of ownership low - through simplicity, flexibility, and out-of-the-box integrations. WebCenter Content is a single, comprehensive ECM platform that can handle all your content management needs, from controlled documents to digital asset management, records management and document imaging and capture. And it is much more flexible, letting you do configuration changes instead of customizations to meet your business needs. It also saves you money by being pre-integrated with the rest of the Oracle Fusion Middleware technology stack and with leading enterprise applications like Siebel (including Siebel CTMS), Primavera, E-Business Suite, JD Edwards and PeopleSoft. So if you think EMC’s announcement last week was too little and too late, I’m happy to report that Oracle is here to help. Back in October, we announced our Move Off Documentum offer, which provides a 100% trade-in credit for your Documentum licenses when you purchase Oracle WebCenter, and the good news is, this offer is still available for a limited time. So stop maintaining Documentum and start innovating with Oracle WebCenter. For more details see www.oracle.com/moveoff/documentum.

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• Launching Ops Center 12c

  - by user12601629

  Oracle Enterprise Manager Ops Center 12c is most ambitious version of the Ops Center tooling that we've ever released. I think that make it appropriate that we launched it in grand style! When it became clear we were going to be complete with the 12c final release about this time of year, the marketing team proposed that we roll the launch of 12c into Oracle OpenWorld Tokyo.  I thought that sounded like a fine idea!  You see, I have always loved Japan.  I even studied a bit of Japanese language back in school. OpenWorld Tokyo was an outstanding even this year.  It was held in Roppongi, one of the most stylish districts in Tokyo. And, to make things even better, the Sakura (cherry blossoms) were blooming.  If you've never been in Japan for cherry blossom season, it's a must see!  Here are a couple of pics for you. Here is a picture from Roppongi, near the conference.  Here's a picture near the Imperial Palace.  A couple of friends from the local sales team took me here before my flight out. So, now back to the product launch! We choose to launch the product in John Fowler's "Engineered Systems" keynote address.  It made perfect sense because of the close ties of Ops Center to the Systems portfolio of products.  It was a packed house for the keynote.  Here's a picture I took just before we started -- there were also hundreds more people in "overflow" rooms in other parts of the venue. Here's a picture of me on stage during the launch. While there are countless new features in Ops Center 12c that customers will love, I had to limit myself to discussing just three. Mission Critical Clouds Solaris 11 Engineered Systems So, what does Mission Critical Cloud mean?  It means we've expanded EM's cloud capabilities in a couple of key areas. First, we've expanded the "self service provisioning" capabilities we have to include SPARC -- not just x86.  Now you can build clouds of Solaris Zones with ease!  Second, we've much more deeply integrated high-end storage and network management into the cloud layers.  These may our IaaS story is now much more powerful! For Solaris 11, we didn't simply port our monitoring agent to S11.  That would have been easy, but also boring! We support S11 deeply.  Full access to the power of the IPS packaging system, the new virtualized networking stack, new Zones features, the Auto Install framework.  If you're ready to try Solaris 11 then Ops Center is ready for you. Last is on the area of Engineered Systems.  These combinations of hardware and software are fast and powerful. However, we're also on a mission to make them ever easier to manage.  We've made major strides with Ops Center 12c. Manage these systems as racks, not individual components.  The new capabilities for the new engineered systems like Exalogic and SPARC SuperCluster and striking. You can read more here: Oracle Unveils Oracle Enterprise Manager Ops Center 12c So, I'll wrap this up with one final bit of fun. One of my friends from the Oracle marketing department found a super cool place to get dinner.  It's a restaurant called Gonpachi. It turns out this is the place that inspired the scene in the Quentin Taratino movie Kill Bill where Uma Thurman fights 88 Ninjas.  Here is a picture I snapped while we were there. It was surely a good time. Check it out next time you're in Tokyo.

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• Notes from a short presentation on NodeJs

  - by Aligned

  Originally posted on: http://geekswithblogs.net/Aligned/archive/2014/05/30/notes-from-a-short-presentation-on-nodejs.aspxI volunteered myself to give a short 30 minute presentation at a work lunch and learn on NodeJs. With my limited experience I see using Node as a great tool for build process improvement, scaffolding with yeoman, and running tests with Karma. I haven’t looked into using as a full server or development stack. I guess I’m too stuck on IIS and Visual Studio :-). Here are my notes, that aren’t very well formatted, but I wanted to share it anyways. What is it? "Node.js is a platform built on Chrome's JavaScript runtime for easily building fast, scalable network applications. Node.js uses an event-driven, non-blocking I/O model that makes it lightweight and efficient, perfect for data-intensive real-time applications that run across distributed devices." Why should you be interested? another popular tool that can help you get the job done you can use the command prompt! can be run at build or release time to automate tasks What are some uses? https://www.npmjs.org/ - NuGet for Node packages http://bower.io/ - NuGet for UI JavaScript libraries (jQuery, Bootstrap, Angular, etc) http://yeoman.io/ "Our workflow is comprised of three tools for improving your productivity and satisfaction when building a web app: yo (the scaffolding tool), grunt (the build tool) and bower (for package management)." -> yeoman asks which components you want alternative - http://joakimbeng.eu01.aws.af.cm/slush-replacing-yeoman-with-gulp/ https://www.npmjs.org/package/generator-cg-angular - phantom js, less, // git is needed for bower http://git-scm.com/ run installer in Windows before you can use bower // select Run Git from the Windows Command Prompt in the installer // requires a reboot http://stackoverflow.com/questions/20069297/bower-git-not-in-the-path-error npm install -g git npm install -g yo npm install -g generator-cg-angular mkdir myapp cd myapp yo cg-angular npm install -g bower npm install -g grunt-cli yo bower grunt serve grunt test grunt build // there are many generators (generator-angular) is another one // I like the Nuget HotTowel-Angular from John Papa myself // needed IIS Node for Express -> prompt from WebMatrix Karma bat to startup Karma - see below image compression - https://www.npmjs.org/search?q=optimize+images, https://github.com/heldr/node-smushit - do it from the command line LESS compiling js and css combine and minification at build with Gulp for requireJS apps quick lightweight HTTP server - "Express" Build pipeline with Grunt or Gulp http://www.johnpapa.net/gulp-and-grunt-at-anglebrackets/ Gulp is the newer and improved over Grunt. Supposed to be easier to use, but Grunt is more established. https://github.com/johnpapa/ng-demos/tree/master/grunt-gulp https://github.com/assetgraph/assetgraph-builder Does a lot of the minimizing, combining, image optimization etc using Node. Looks interesting.... http://nodejs.org http://nodeschool.io/ http://sub.watchmecode.net/getting-started-with-nodejs-installing-and-writing-your-first-code/ https://stormpath.com/blog/build-a-killer-node-dot-js-client-for-your-rest-plus-json-api/ https://codio.com/ http://www.hanselman.com/blog/ItsJustASoftwareIssueEdgejsBringsNodeAndNETTogetherOnThreePlatforms.aspx run unit tests - Karma in msBuild karma-start.bat @echo off cd %~dp0\.. REM 604800 is to make sure we only update once every 7 days call npm install --cache-min 604800 -g grunt-cli call npm install --cache-min 604800 call npm install --cache-min 604800 -g karma-cli karma start UnitTests\karma.conf.js REM karma start UnitTests\karma.conf.js --single-run REM see karma-start.bat and karam.config.js REM jsHint comes from Nuget

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• Oracle at HR Tech: What a Difference a Year Makes

  - by Natalia Rachelson

  Last week, I had the privilege of attending the famous HR Technology Conference (HR Tech) in my new hometown of Chicago. This annual event, which draws the who of who in the world of HR technology, was by far the biggest.  It wasn't just the highest level of attendance that was mind blowing, but also the amazing quality of attendees. Kudos go to the organizers, especially Bill Kutik for pulling together such a phenomenal conference. Conference highlights included Naomi Bloom's (http://infullbloom.us) Masters Panel and Mark Hurd's General Session on the last day of the conference. Naomi managed to do the seemingly impossible -- get all of the industry heavyweights and fierce competitors to travel to Chicago for her panel. Here are the executives she hosted: Our own Steve Miranda Sanjay Poonen, President Global Solutions, SAP Stan Swete, CTO, Workday Mike Capone, VP for Product Development and CIO, ADP John Wookey, EVP, Social Applications, Salesforce.com Adam Rogers, CTO, Ultimate Software       I bet you think "WOW" when you look at these names. Just this panel by itself would have been enough of a draw for any tech conference, so Naomi and Bill really scored. TechTarget published a great review of the conference here.  And here are a few highlights from Steve. "Steve Miranda, EVP Apps Dev Oracle, said delivering software in the cloud helps vendors shape their products to customer needs more efficiently. "As vendors, we're able to improve the software faster," he said. "We can see in real time what customers are using and not using." Miranda underscored Oracle's commitment to socializing its HCM platform,and named recruiting as an area where social has had a significant impact. "We want to make social a part of the fabric, not a separate piece," he said. "Already, if you're doing recruiting without social, it probably doesn't make any sense."" Having Mark Hurd at the conference was another real treat and everyone took notice.  The Business of HR publication covered Mark's participation at HR Tech and the full article is available here. Here is what Business of HR had to say: "In truth, the story of Oracle today is a story similar to many of the current and potential customers they faced at the conference this week. Their business is changing and growing. They've dealt with acquisitions of their own and their competitors continue to nip at their heels. They are dealing with growth (and yes, they are hiring in case you're interested). They have concerns about talent as well. If Oracle feels as strongly about their products as they seem to be, they will be getting their co-president in front of a lot more groups of current and potential customers like they did at the HR Technology Conference this year. And here's hoping this is one executive who won't stop talking about the importance of talent just because he isn't at the HR tech conference anymore." Natalia RachelsonSenior Director, Oracle Applications

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• Planning in the Cloud - For Real

  - by jmorourke

  One of the hottest topics at Oracle OpenWorld 2012 this week is “the cloud”.  Over the past few years, Oracle has made major investments in cloud-based applications, including some acquisitions, and now has over 100 applications available through Oracle Cloud services.  At OpenWorld this week, Oracle announced seven new offerings delivered via the Oracle Cloud services platform, one of which is the Oracle Planning and Budgeting Cloud Service.  Based on Oracle Hyperion Planning, this service is the first of Oracle’s EPM applications to be to be offered in the Cloud.    This solution is targeted to organizations that are struggling with spreadsheets or legacy planning and budgeting applications, want to deploy a world class solution for financial planning and budgeting, but are constrained by IT resources and capital budgets. With the Oracle Planning and Budgeting Cloud Service, organizations can fast track their way to world-class financial planning, budgeting and forecasting – at cloud speed, with no IT infrastructure investments and with minimal IT resources. Oracle Hyperion Planning is a market-leading budgeting, planning and forecasting application that is used by over 3,300 organizations worldwide.  Prior to this announcement, Oracle Hyperion Planning was only offered on a license and maintenance basis.  It could be deployed on-premise, or hosted through Oracle On-Demand or third party hosting partners.  With this announcement, Oracle’s market-leading Hyperion Planning application will be available as a Cloud Service and through subscription-based pricing. This lowers the cost of entry and deployment for new customers and provides a scalable environment to support future growth. With this announcement, Oracle is the first major vendor to offer one of its core EPM applications as a cloud-based service.  Other major vendors have recently announced cloud-based EPM solutions, but these are only BI dashboards delivered via a cloud platform.   With this announcement Oracle is providing a market-leading, world-class financial budgeting, planning and forecasting as a cloud service, with the following advantages: ·                     Subscription-based pricing ·                     Available standalone or as an extension to Oracle Fusion Financials Cloud Service ·                     Implementation services available from Oracle and the Oracle Partner Network ·                     High scalability and performance ·                     Integrated financial reporting and MS Office interface ·                     Seamless integration with Oracle and non-Oracle transactional applications ·                     Provides customers with more options for their planning and budgeting deployment vs. strictly on-premise or cloud-only solution providers. The OpenWorld announcement of Oracle Planning and Budgeting Cloud Service is a preview announcement, with controlled availability expected in calendar year 2012.  For more information, check out the links below: Press Release Web site If you have any questions or need additional information, please feel free to contact me at john[email protected].

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• Apps UX Launches Blueprints for Mobile User Experiences

  - by mvaughan

  By Misha Vaughan, Oracle Applications User ExperienceAt Oracle OpenWorld 2012 this year, the Oracle Applications User Experience (Apps UX) team announced the release of Mobile User Experience Functional Design Patterns. These patterns are designed to work directly with Oracle’s Fusion Middleware, specifically, ADF Mobile.  The Oracle Application Development Framework for mobile users enables developers to build one application that can be deployed to multiple mobile device platforms. These same mobile design patterns provide the guidance for Oracle teams to develop Fusion Mobile expenses. Application developers can use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone applications. We are sharing our mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile applications quickly.A different way of thinking and designing. Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences for Apps UX, says mobile design has to be compelling. “It needs to be optimized for the device, and be visually rich and simple,” she said. “What is really key is that you are designing for a user’s most personal device, the device that they will have with them at all times of the day.”Katy Massucco, director of the overall design patterns site, said: “You need to start with a simplified task flow. Everything should be a natural interaction. The action should be relevant and leveraging the device. It should be seamless.”She suggests that developers identify the essential tasks that a user would want to do while mobile. “They need to understand the user and the context,” she added. ?A sample inline action design patternWhat people are sayingReactions to the release of the design patterns have been positive. Debra Lilley, Oracle ACE Director and Fusion User Experience Advocate (FXA), has already demo’ed Fusion Mobile Expenses widely.  Fellow Oracle Ace Director Ronald van Luttikhuizen, called it a “cool demo by @debralilley of the new mobile expenses app.” FXA member Floyd Teter says he is already cooking up some plans for using mobile design patterns.  We hope to see those ideas at Collaborate or ODTUG in 2013. For another perspective on why user experience is such an important focus for mobile applications, check out this video by John King, Director, and Monty Latiolais, President, both from ODTUG, or the Oracle Development Tools User Group.In a separate interview by e-mail, Latiolais wrote: “I enjoy the fact we can take something that, in the past, has been largely subjective, and now apply to it a scientifically proven look and feel. Trusting Oracle’s UX Design Patterns, the presentation really can become one less thing to worry about. As someone with limited ADF experience, that is extremely beneficial.”?King, who was also interviewed by e-mail, wrote: “User Experience is about making the task at hand as easy and error-free as possible. Oracle's UX labs worked hard to make the User Experience in the new Fusion Applications as good as possible; ADF makes adding tested, consistent, user experiences a declarative exercise by leveraging that work. As we move applications onto mobile platforms, user experience is the driving factor. Customers are "spoiled" by a bevy of fantastic applications, and ours cannot disappoint them. Creating applications that enable users to quickly and effectively accomplish whatever task is at hand takes thought and practice. Developers must become ’power users’ and then create applications that they and their users will love.”

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• Process Power to the People that Create Engagement

  - by Michael Snow

  Organizations often speak about their engagement problems as if the problem is the people they are trying to engage - employees,  partners, customers and citizens.  The reality of most engagement problems is that the processes put in place to engage are impersonal, inflexible, unintuitive, and often completely ignorant of the population they are trying to serve. Life, Liberty and the Pursuit of Delight? How appropriate during this short week of the US Independence Day Holiday that we're focusing on People, Process and Engagement. As we celebrate this holiday in the US and the historic independence we gained (sorry Brits!) - it's interesting to think back to 1776 to the creation of that pivotal document, the Declaration of Independence. What tremendous pressure to create an engaging document and founding experience they must have felt. "On June 11, 1776, in anticipation of the impending vote for independence from Great Britain, the Continental Congress appointed five men — Thomas Jefferson, John Adams, Benjamin Franklin, Roger Sherman, and Robert Livingston — to write a declaration that would make clear to people everywhere why this break from Great Britain was both necessary and inevitable. The committee then appointed Jefferson to draft a statement. Jefferson produced a "fair copy" of his draft declaration, which became the basic text of his "original Rough draught." The text was first submitted to Adams, then Franklin, and finally to the other two members of the committee. Before the committee submitted the declaration to Congress on June 28, they made forty-seven emendations to the document. During the ensuing congressional debates of July 1-4, 1776, Congress adopted thirty-nine further revisions to the committee draft. (http://www.constitution.org) If anything was an attempt for engaging the hearts and minds of the 13 Colonies at the time, this document certainly succeeded in its mission. ...Their tools at the time were pen and ink and parchment. Although the final document would later be typeset with lead type for a printing press to distribute to the colonies, all of the original drafts were hand written. And today's enterprise complains about using "Review and Track Changes" at times.  Can you imagine the manual revision control process? or lack thereof?  Collaborative process? Time delays? Would  implementing a better process have helped our founding fathers collaborate better? Declaration of Independence rough draft below. One of many during the creation process. Great comparison across multiple versions of the document here. (from http://www.ushistory.org/): While you may not be creating a new independent nation, getting your employees to engage is crucial to your success as a company in today's world. Oracle WebCenter provides the tools that power engagement. Employees that have better tools for communication, collaboration and getting their job done are more engaged employees. Better engaged employees create more engaged customers and partners. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Retrofit Certification

  - by Bill Evjen

  Impact of Regulations on Cabin Systems Installation John Courtright, Structural Integrity Engineering There are “heightened” FAA attention to technical issues related to IFE and Wi-Fi Systems Installations The Aging Aircraft Safety Rule – EWIS & Damage Tolerance Analysis The Challenge: Maximize Flight Safety While Minimizing Costs Issue Papers & Testing, Testing, Testing The role of Airworthiness Directives (ADs) on the design of many IFE systems and all antenna systems. Goal is safety AND cost-effective maintenance intervals and inspection techniques The STC Process Briefly Stated Type Certifications (TC) Supplemental Type Certifications (STC) The STC Process Project Specific Certification Plan (PSCP) Managed by FAA Aircraft Certification Office (ACO) Type of Project (Electrical/Mechanical Systems or Structural) Specific Type of Aircraft Being Modified Schedule Design & Installation Location What does the STC Plan (PSCP) Cover? System Description – What does the system do? System qualification – Are the components qualified? Certification requirements – What FARs are applicable? Installation detail – what is being modified? Prototype installation – What is new? Functional hazard Assessment (FHA) – is it safe? EZAP-EWIS Requirements – Any aging aircraft issues? Certification Data – How is compliance achieved? Delegation and FAA involvement – Who is doing the work? Proposed certification schedule – When is the installation? Certification documentation – What the FAA Expects to see Cabin Systems Certification Concerns In addition to meeting the requirements for DO-160, Cabin System Certification needs to address issues related to: Power management: Generally, IFE and Wi-Fi Systems are classified as “Non-Essential Equipment” from a certification viewpoint. Connected to “non-essential” power buses Must be able to shed IFE & Wi-Fi Systems in a smoke/fire event or Other electrical emergency (FAA Policy 00-111-160) FAA is more relaxed with testing wi-fi. It used to be that you had to have 150 seats with laptops running wi-fi, but now it is down to around 50. Aging aircraft concerns – electrical and structural Issue papers addressing technical concerns involving: “Structural Certification Criteria for Large Antenna Installations” Antenna “Vibration/Buffeting Compliance Criteria” DO-160 : Environmental Test Procedures DO 160 – “Environmental Conditions and Test Procedures for Airborne Equipment”, Issued by RTCA Provides guidance to equipment manufacturers as to testing requirements Temperature: –40C to +55C Vibration and Shock Contaminant susceptibility – fluids and dust Electro-magnetic Interference Cabin systems are generally classified as “non-essential” Swissair 111 crashed (in part) due to non-standard wiring practices. EWIS Design Implications Installation design must take EWIS Requirements into account. This generally means: Aircraft surveys are needed to identify proper wire routing Ensure existing wiring diagrams are correct Identify primary/Secondary/Tertiary bus locations Verify proper separation of wire bundles exist Required separation from fuel quantity indicator system (FQIS) to prevent fuel tang ignition Enhanced Zonal Analysis Procedure (EZAP) Performed EZAP was developed by the Aging Transport Systems Rulemaking Advisory Committee (ATSRAC) EZAP is the method for analyzing airplane zones with an emphasis on evaluating wiring systems and the existence of combustibles  in the cabin. Certification Considerations for Wi-Fi Systems Electrical – All existing DO 160 testing required Issue papers required Onboard EMI testing – any interference with aircraft systems when multiple wi-fi users are logged on? Vibration/Buffeting compliance criteria – what is the effect of the antenna on aircraft flight characteristics? Structural certification criteria – what are the stress loads on the aircraft at the antenna location and what is the impact on maintenance inspection criteria for the airline? Damage tolerance analysis required Goal – minimize maintenance inspection intervals

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• OPN Exchange General Sessions –Fowler, Kurian & More!

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} With so much excitement about to take place at OPN Exchange @ OpenWorld, it’s hard to decide what to attend, where to go, who to meet and what to eat! Let us help you decide by first asking a question… How often do you get to choose between seven key Oracle Executives as they address the five biggest topics facing the industry today? After the Partner Keynote with Judson Althoff, join us for the OPN Exchange General Sessions: DATE: Sunday September 30th TIME: 3:30-4:30 pm LOCATION: Moscone South, Esplanade Level John Fowler & Tom LaRocca (Technology for Partners: Room 306): Learn how to grow your top and bottom line by selling Oracle on Oracle. Chris Leone (Applications for Partners: Room 303): Catch the partner-only value prop, selling secrets and competitive compares to win with the Fusions Applications product family. Angelo Pruscino & Sohan DeMel (Engineered Systems for Partners: Room 301): Get the secrets to selling and implementing Oracle’s transformational Engineered Systems products. You won’t want to miss the Oracle Database Appliance Unplugged demonstration! Sonny Singh (Industry Solutions: Room 302): Develop profitable practices answering the challenges faced by companies operating in discrete industries and the opportunity represented by Machine2Machine Java. Thomas Kurian (Cloud for Partnesr: Room 304): Today it is all about the Cloud. Oracle offers both traditional cloud infrastructure solutions, as well cloud platform and software services. Attend this session to learn more about Oracle’s Platform, Application, and Social cloud services. Put on your thinking caps because these speakers are ready to blow your mind with five tracks of exclusive content catered to you, our partners. Boom! The OPN Communication Team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• SR Activity Summaries Via Direct Email? You Bet!

  - by PCat

  Courtesy of Ken Walker. I’m a “bottom line” kind of guy.  My friends and co-workers will tell you that I’m a “Direct Communicator” when it comes to work or my social life.  For example, if I were to come up with a fantastic new recipe for a low-fat pan fried chicken, I’d Tweet, email, or find a way to blast the recipe directly to you so that you could enjoy it immediately.  My friends would see the subject, “Awesome New Fried Chicken” and they’d click and see the recipe there before them.Others are “Indirect Communicators.”  My friend Joel is like this.  He would post the recipe in his blog, and then Tweet or email a link back to his blog with a subject, “Fried Chicken.”  Then Joel would sit back and expect his friends to read the email, AND click the link to his blog, and then read the recipe.  As a fan of the “Direct” method, I wish there was a way for me to “Opt-in” for immediate updates from Joel so I could see the recipe without having to click over to his blog to search for it.The same is true for MOS.  If you’ve ever opened a Service Request through My Oracle Support (MOS), you know that most of the communication between you and the Oracle Support Engineer with respect to the issue in the SR, is done via email.  Which type of email would you rather receive in your email account? Example1:Your SR has been updated.  Click HERE to see the update. Or Example2:Your SR has been updated.  Here is the update:  “Hi John, Oracle Development has completed the patch we’ve been waiting for!  Here’s a direct “LINK” to the patch that should resolve your issue.  Please download and install the patch via the instructions (included with the link) and let me know if it does, in fact, resolve your issue!”Example2 is available to you!  All you need to do is to “Opt-In” for the direct email updates.  The default is for the indirect update as seen in Example1.  To turn on “Service Request Details in Email” simply follow these instructions (aided by the screenshot below):1.    Log into MOS, and click on your name in the upper right corner.  Select “My Account.”2.    Make sure “My Account” is highlighted in bold on the left.3.    Turn ON, “Service Request Details in Email” That’s it!  You will now receive the SR Updates, directly in your email account without having to log into MOS, click the SR, scroll down to the updates, etc.  That’s better than Fried Chicken!  (Well; almost better....).

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• Paper-free Customer Engagement

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Appropriate repost from our friends at the AIIM blog: Digital Landfill -- John Mancini, supporting our mission of enabling customer engagement through better technology choices.  ---------- My wife didn't even give me a card for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is the third World Paper Free Day.  I just got off the Tweet Jam, and there was a host of ideas for getting rid of -- or at least reducing -- paper. When we first started talking about "paper-free" most of the reasons raised to pursue this direction were "green" reasons.  I'm glad to see that the thinking has moved on to questions about how getting rid of paper and digitizing processes helps improve customer engagement.  And the bottom line.  And process responsiveness.  Not that the "green" reasons have gone away, but it's nice to see a maturation in the BUSINESS reasons to get rid of paper. Our World Paper Free Handbook (do not, do not, do not print it!) looks at how less paper in the workplace delivers significant benefits. Key findings show eliminating paper from processes can improve the responsiveness of customer service by 300 percent. Removing paper from business processes and moving content to PCs and tablets has the added advantage of helping companies adopt mobile-enable processes and eliminate elapsed time, lost forms, poor data and re-keying. To effectively mobile-enable processes and reduce reliance on paper, data should be captured as close to the point of origination as possible, which makes information easily available to whomever needs it, wherever they are, in the shortest time possible. This handbook summarizes the value of automating manual, paper-based processes. It then goes a step beyond to provide actionable steps that will set you on the path to productivity, profitability, and, yes, less paper.  Get your copy today and send the link around to your peers and colleagues.  Here's the link; please share it! http://www.aiim.org/Research-and-Publications/Research/AIIM-White-Papers/WPFD-Revolution-Handbook And don't miss out on the real world discussions about increasing engagement with WebCenter in new webinars being offered over the next couple of weeks:  October 30, 2012:  ResCare Solves Content Lifecycle Challenges with Oracle WebCenter November 1, 2012: WebCenter Content for Applications: Streamline Processes with Oracle WebCenter Content Management for Human Resources Applications Available On-Demand:  Using Oracle WebCenter to Content-Enable Your Business Applications

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