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• CodePlex Daily Summary for Sunday, June 01, 2014

  CodePlex Daily Summary for Sunday, June 01, 2014Popular ReleasesSandcastle Help File Builder: Help File Builder and Tools v2014.5.31.0: General InformationIMPORTANT: On some systems, the content of the ZIP file is blocked and the installer may fail to run. Before extracting it, right click on the ZIP file, select Properties, and click on the Unblock button if it is present in the lower right corner of the General tab in the properties dialog. This release completes removal of the branding transformations and implements the new VS2013 presentation style that utilizes the new lightweight website format. Several breaking cha...Tooltip Web Preview: ToolTip Web Preview: Version 1.0Database Helper: Release 1.0.0.0: First Release of Database HelperCoMaSy: CoMaSy1.0.2: !Contact Management SystemImage View Slider: Image View Slider: This is a .NET component. We create this using VB.NET. Here you can use an Image Viewer with several properties to your application form. We wish somebody to improve freely. Try this out! Author : Steven Renaldo Antony Yustinus Arjuna Purnama Putra Andre Wijaya P Martin Lidau PBK GENAP 2014 - TI UKDWAspose for Apache POI: Missing Features of Apache POI WP - v 1.1: Release contain the Missing Features in Apache POI WP SDK in Comparison with Aspose.Words for dealing with Microsoft Word. What's New ?Following Examples: Insert Picture in Word Document Insert Comments Set Page Borders Mail Merge from XML Data Source Moving the Cursor Feedback and Suggestions Many more examples are yet to come here. Keep visiting us. Raise your queries and suggest more examples via Aspose Forums or via this social coding site.babelua: V1.5.6.0: V1.5.6.0 - 2014.5.30New feature: support quick-cocos2d-x project now; support text search in scripts folder now, you can use this function in Search Result Window;SEToolbox: 01.032.014 Release 1: Added fix when loading game Textures for icons causing 'Unable to read beyond the end of the stream'. Added new Resource Report, that displays all in game resources in a concise report. Added in temp directory cleaner, to keep excess files from building up. Fixed use of colors on the windows, to work better with desktop schemes. Adding base support for multilingual resources. This will allow loading of the Space Engineers resources to show localized names, and display localized date a...ClosedXML - The easy way to OpenXML: ClosedXML 0.71.2: More memory and performance improvements. Fixed an issue with pivot table field order.Fancontroller: Fancontroller: Initial releaseVi-AIO SearchBar: Vi – AIO Search Bar: Version 1.0Top Verses ( Ayat Emas ): Binary Top Verses: This one is the bin folder of the component. the .dll component is inside.Traditional Calendar Component: Traditional Calender Converter: Duta Wacana Christian University This file containing Traditional Calendar Component and Demo Aplication that using Traditional Calendar Component. This component made with .NET Framework 4 and the programming language is C# .SQLSetupHelper: 1.0.0.0: First Stable Version of SQL SetupComposite Iconote: Composite Iconote: This is a composite has been made by Microsoft Visual Studio 2013. Requirement: To develop this composite or use this component in your application, your computer must have .NET framework 4.5 or newer.Magick.NET: Magick.NET 6.8.9.101: Magick.NET linked with ImageMagick 6.8.9.1. Breaking changes: - Int/short Set methods of WritablePixelCollection are now unsigned. - The Q16 build no longer uses HDRI, switch to the new Q16-HDRI build if you need HDRI.fnr.exe - Find And Replace Tool: 1.7: Bug fixes Refactored logic for encoding text values to command line to handle common edge cases where find/replace operation works in GUI but not in command line Fix for bug where selection in Encoding drop down was different when generating command line in some cases. It was reported in: https://findandreplace.codeplex.com/workitem/34 Fix for "Backslash inserted before dot in replacement text" reported here: https://findandreplace.codeplex.com/discussions/541024 Fix for finding replacing...VG-Ripper & PG-Ripper: VG-Ripper 2.9.59: changes NEW: Added Support for 'GokoImage.com' links NEW: Added Support for 'ViperII.com' links NEW: Added Support for 'PixxxView.com' links NEW: Added Support for 'ImgRex.com' links NEW: Added Support for 'PixLiv.com' links NEW: Added Support for 'imgsee.me' links NEW: Added Support for 'ImgS.it' linksToolbox for Dynamics CRM 2011/2013: XrmToolBox (v1.2014.5.28): XrmToolbox improvement XrmToolBox updates (v1.2014.5.28)Fix connecting to a connection with custom authentication without saved password Tools improvement New tool!Solution Components Mover (v1.2014.5.22) Transfer solution components from one solution to another one Import/Export NN relationships (v1.2014.3.7) Allows you to import and export many to many relationships Tools updatesAttribute Bulk Updater (v1.2014.5.28) Audit Center (v1.2014.5.28) View Layout Replicator (v1.2014.5.28) Scrip...Microsoft Ajax Minifier: Microsoft Ajax Minifier 5.10: Fix for Issue #20875 - echo switch doesn't work for CSS CSS should honor the SASS source-file comments JS should allow multi-line comment directivesNew ProjectsCet MicroWPF: WPF-like library for simple graphic-UI application using Netduino (Plus) 2 and the FTDI FT800 Eve board.Fakemons: Some Fakmons, powered by XML, XSLT, CSS and JavascriptFling OS: Fling OS is a C# operating system project aiming to create a new, managed operating system from the ground up.MudRoom: Experimental tool sets in mud parsing and area definitionOOP-2112110158: My name's NgocDungRoslynResearch: Roslyn ResearchTHD - Control de Usuarios: control de usuarios y permisosWPF Kinect User Controls: WPF Kinect User Control project provide simple Tilt and Skeleton Tracking Parameter Controls.

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• CodePlex Daily Summary for Wednesday, June 15, 2011

  CodePlex Daily Summary for Wednesday, June 15, 2011Popular ReleasesTerraria World Viewer: Version 1.2: Update June 15thNew User Interface Map drawing will not cause the program to freeze anymore Fixed the "Draw Symbols" (now called "Markers") checkbox not having any effectMVC Controls Toolkit: Mvc Controls Toolkit 1.1.5 RC: Added Extended Dropdown allows a prompt item to be inserted as first element. RequiredAttribute, if present, trggers if no element is chosen Client side javascript function to set/get the values of DateTimeInput, TypedTextBox, TypedEditDisplay, and to bind/unbind a "change" handler The selected page in the pager is applied the attribute selected-page="selected" that can be used in the definition of CSS rules to style the selected page items controls now interpret a null value as an empr...Umbraco CMS: Umbraco CMS 5.0 CTP 1: Umbraco 5 Community Technology Preview Umbraco 5 will be the next version of everyone's favourite, friendly ASP.NET CMS that already powers over 100,000 websites worldwide. Try out our first CTP of version 5 today! If you're new to Umbraco and would like to get a quick low-down on our popular and easy-to-learn approach to content management, check out our intro video here. What's in the v5 CTP box? This is a preview version of version 5 and includes support for the following familiar Umbr...Ribbon Browser for Microsoft Dynamics CRM 2011: Ribbon Browser (1.0.514.30): Initial releaseTerrariViewer: TerrariViewer v3.0 [Terraria Inventory Editor]: In this version, I did an overhaul of the GUI of the program. The only pop-up window you will receive now is a warning box for for when you click on the "Delete" button. Everything has been integrated into the tabs on the form. I added every item included with v1.0.4 of Terraria and added the option to set inventory/bank slots to "No Item". This WILL work with characters that have not been opened in v1.0.4patterns & practices: Project Silk: Project Silk Community Drop 11 - June 14, 2011: Changes from previous drop: Many code changes: please see the readme.mht for details. New "Client Data Management and Caching" chapter. Updated "Application Notifications" chapter. Updated "Architecture" chapter. Updated "jQuery UI Widget" chapter. Updated "Widget QuickStart" appendix and code. Guidance Chapters Ready for Review The Word documents for the chapters are included with the source code in addition to the CHM to help you provide feedback. The PDF is provided as a separat...Orchard Project: Orchard 1.2: Build: 1.2.41 Published: 6/14/2010 How to Install Orchard To install Orchard using Web PI, follow these instructions: http://www.orchardproject.net/docs/Installing-Orchard.ashx. Web PI will detect your hardware environment and install the application. Alternatively, to install the release manually, download the Orchard.Web.1.2.41.zip file. http://orchardproject.net/docs/Manually-installing-Orchard-zip-file.ashx The zip contents are pre-built and ready-to-run. Simply extract the contents o...PowerGUI Visual Studio Extension: PowerGUI VSX 1.3.4: Changes - Got rid of suppressed exceptions on assemblies loading at project startup - Fixed Issue #28535 "No Print Support" - Enabled IntelliSence commands wich are supported by ActiPro Syntax Editor control: ToggleBookmark, NextBookmark, PreviousBookmark, ShowMemberList - Added missing Import directives in PS Script project template - Fixed exception occurring on debug start - Fixed an issue: after creating a new PS project, a debugging session hung being run for the second timeSnippet Designer: Snippet Designer 1.4.0: Snippet Designer 1.4.0 for Visual Studio 2010 Change logSnippet Explorer ChangesReworked language filter UI to work better in the side bar. Added result count drop down which lets you choose how many results to see. Language filter and result count choices are persisted after Visual Studio is closed. Added file name to search criteria. Search is now case insensitive. Snippet Editor Changes Snippet Editor ChangesAdded menu option for the $end$ symbol which indicates where the c...SizeOnDisk: 1.0.9.0: Can handle Right-To-Left languages (issue 316) About box (issue 310) New language: Deutsch (thanks to kyoka) Fix: file and folder context menuDropBox Linker: DropBox Linker 1.1: Added different popup descriptions for actions (copy/append/update/remove) Added popup timeout control (with live preview) Added option to overwrite clipboard with the last link only Notification popup closes on user click Notification popup default timeout increased to 3 sec. Added codeplex link to about .NET Framework 4.0 Client Profile requiredWCF Community Site: WCF Express Interop Bindings 1.0: Welcome to the first release of the WCF Express Interop BindingsThis project provides a starter kit for WCF service developers wishing to connect with Java clients in WebSphere, WebLogic, Metro and Apache. It supports security, MTOM and RM features. For more information see the Landing page We welcome your feedback (Topic: Interop Bindings). Please submit any feature requests / bug fixes via the issue tracker. FeaturesVSIX Installer WCF Bindings for Oracle WebLogic, Oracle Metro, IBM WebS...Mobile Device Detection and Redirection: 1.0.4.1: Stable Release 51 Degrees.mobi Foundation is the best way to detect and redirect mobile devices and their capabilities on ASP.NET and is being used on thousands of websites worldwide. We’re highly confident in our software and we recommend all users update to this version. Changes to Version 1.0.4.1Changed the BlackberryHandler and BlackberryVersion6Handler to have equal CONFIDENCE values to ensure they both get a chance at detecting BlackBerry version 4&5 and version 6 devices. Prior to thi...Kouak - HTTP File Share Server: Kouak Beta 3 - Clean: Some critical bug solved and dependecy problems There's 3 package : - The first, contains the cli server and the graphical server. - The second, only the cli server - The third, only the graphical client. It's a beta release, so don't hesitate to emmit issue ;pRawr: Rawr 4.1.06: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr AddonWe now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including bag and bank items) like Char...AcDown????? - Anime&Comic Downloader: AcDown????? v3.0 Beta6: ??AcDown?????????????，?????????????，????、????。?????Acfun????? ????32??64? Windows XP/Vista/7 ????????????? ??：????????Windows XP???,?????????.NET Framework 2.0???(x86)?.NET Framework 2.0???(x64)，?????"?????????"??? ??v3.0 Beta6 ?????(imanhua.com)????? ???? ?? ??"????","?????","?????","????"?????? "????"?????"????????"?? ??????????? ?????????????? ?????????????/???? ?? ????Windows 7???????????? ????????? ?? ????????????? ???????/??????????? ???????????? ?? ?? ?????(imanh...Pulse: Pulse Beta 2: - Added new wallpapers provider http://wallbase.cc. Supports english search, multiple keywords* - Improved font rendering in Options window - Added "Set wallpaper as logon background" option* - Fixed crashes if there is no internet connection - Fixed: Rewalls downloads empty images sometimes - Added filters* Note 1: wallbase provider supports only english search. Rewalls provider supports only russian search but Pulse automatically translates your english keyword into russian using Google Tr...WPF Application Framework (WAF): WPF Application Framework (WAF) 2.0.0.7: Version: 2.0.0.7 (Milestone 7): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Remark The sample applications are using Microsoft’s IoC container MEF. However, the WPF Application Framework (WAF) doesn’t force you to use the same IoC container in your application. You can use ...SimplePlanner: v2.0b: For 2011-2012 Sem 1 ???2011-2012 ????Visual Studio 2010 Help Downloader: 1.0.0.3: Domain name support for proxy Cleanup old packages bug Writing to EventLog with UAC enabled bug Small fixes & RefactoringNew Projects360U: 360UAd Configuration + Rotator for Windows Phone: Ad Configuration and Rotator for Windows Phone is a set of classes and controls which allow you to remotely manage advertising providers used inside your Windows Phone application. Advertising providers can be plugged in on an 'as needed' so application only ship with the providers being used.CommerceShopSystem: CommerceShopSystemContour strikes again: Collection of extensions for the Umbraco Contour form builderFarseer Physics & GLEED2D Link: This project includes c# files usable to implement the Farseer Physics engine in a level created using GLEED2D.FolderComparer: This DLL holds an extension of the DirectoryInfo class. It contains a logic that helps compare the contents of two folders. HierList Hierarchial Outline ASP.NET Server Control ( using UL or OL and LI ): The HierList ASP WebControl generates a hierarchial list using the UL, OL, and LI html tags. Images Organizator: A C# .Net program that organizes all pictures in a folder by date.KiggDemo: i study kiggLavieOrnamentos: LavieOrnamentos is a MVC project written in C# for a standard business website. I plan to use it as a base for a bigger project, a standard business site framework targeting small companies that just want to display their products and latest news.Multiple Choice Training Application: This is an ASP.Net (VB.Net) Web based training application. This application can be configured to ask multiple choice questions for multiple groups, score based on percentage, create completion certificates and be completely managed via a web interface,Orchard Windows Authentication: This module allows Windows domain users to be authenticated in Orchard.Party Estimator: Party Estimator is a training project based on requirements from O'Reilly's _Head First C#_, and is not intended for widespread use. SharePoint Enforcer - Ensuring large sites comply with standards: SharePoint Enforcer is a utility that aids in governance of large SharePoint sites to ensure that the sites comply with various business rules that have been created to keep the site from growing out of control.SharePoint WarmUp Tool (Claims+FBA): This tools is for warming up (waking) SharPoint sites. It addresses the issue of a 403 forbidden error when the SharePoint web app is in claims mode and FBA. It uses Windows authentication to warm up the sites and bypasses the FBA login redirection causing the 403 forbidden error.Super Mario Limitless: Super Mario Limitless is an in-production Super Mario level engine. It allows you to play your own levels and worlds, play others' levels and worlds, and even play online. With limitless features, you'll spend hours playing and creating.VB.NET ASP.NET MVC 2 - Music Store: This project is a port using the VB language with ASP.NET MVC 2 of the MusicStore application that can be found at : http://mvcmusicstore.codeplex.com/ Veni, Vedi, Velcro...: A personal phone 7 social media app that shows basic elements of design, ad model, panorama etc.XMLServiceMonitor: A Windows service (VB.Net) that allows the monitoring of failure of Servers, Services, Applications, Scheduled Tasks and SQL Jobs. The service is configurable with simple XML files and sends out email notifications of failures.

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• TFS 2010 SDK: Integrating Twitter with TFS Programmatically

  - by Tarun Arora

  Technorati Tags: Team Foundation Server 2010,TFS API,Integrate Twitter TFS,TFS Programming,ALM,TwitterSharp   Friends at ‘Twitter Sharp’ have created a wonderful .net API for twitter. With this blog post i will try to show you a basic TFS – Twitter integration scenario where i will retrieve the Team Project details programmatically and then publish these details on my twitter page. In future blogs i will be demonstrating how to create a windows service to capture the events raised by TFS and then publishing them in your social eco-system. Download Working Demo: Integrate Twitter - Tfs Programmatically   1. Setting up Twitter API Download Tweet Sharp from => https://github.com/danielcrenna/tweetsharp  Before you can start playing around with this, you will need to register an application on twitter. This is because Twitter uses the OAuth authentication protocol and will not issue an Access token unless your application is registered with them. Go to https://dev.twitter.com/ and register your application   Once you have registered your application, you will need ‘Customer Key’, ‘Customer Secret’, ‘Access Token’, ‘Access Token Secret’ 2. Connecting to Twitter using the Tweet Sharp API Create a new C# windows forms project and add reference to ‘Hammock.ClientProfile’, ‘Newtonsoft.Json’, ‘TweetSharp’ Add the following keys to the App.config (Note – The values for the keys below are in correct and if you try and connect using them then you will get an authorization failure error). Add a new class ‘TwitterProxy’ and use the following code to connect to the TwitterService (Read more about OAuthentication - http://dev.twitter.com/pages/auth) using System;using System.Collections.Generic;using System.Linq;using System.Text;using System.Configuration;using TweetSharp; namespace WindowsFormsApplication2{ public class TwitterProxy { private static string _hero; private static string _consumerKey; private static string _consumerSecret; private static string _accessToken; private static string _accessTokenSecret;  public static TwitterService ConnectToTwitter() { _consumerKey = ConfigurationManager.AppSettings["ConsumerKey"]; _consumerSecret = ConfigurationManager.AppSettings["ConsumerSecret"]; _accessToken = ConfigurationManager.AppSettings["AccessToken"]; _accessTokenSecret = ConfigurationManager.AppSettings["AccessTokenSecret"];  return new TwitterService(_consumerKey, _consumerSecret, _accessToken, _accessTokenSecret); } }} Time to Tweet! _twitterService = Proxy.TwitterProxy.ConnectToTwitter(); _twitterService.SendTweet("Hello World"); SendTweet will return the TweetStatus, If you do not get a 200 OK status that means you have failed authentication, please revisit the Access tokens. --RESPONSE: https://api.twitter.com/1/statuses/update.json HTTP/1.1 200 OK X-Transaction: 1308476106-69292-41752 X-Frame-Options: SAMEORIGIN X-Runtime: 0.03040 X-Transaction-Mask: a6183ffa5f44ef11425211f25 Pragma: no-cache X-Access-Level: read-write X-Revision: DEV X-MID: bd8aa0abeccb6efba38bc0a391a73fab98e983ea Cache-Control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0 Content-Type: application/json; charset=utf-8 Date: Sun, 19 Jun 2011 09:35:06 GMT Expires: Tue, 31 Mar 1981 05:00:00 GMT Last-Modified: Sun, 19 Jun 2011 09:35:06 GMT Server: hi Vary: Accept-Encoding Content-Encoding: Keep-Alive: timeout=15, max=100 Connection: Keep-Alive Transfer-Encoding: chunked   3. Integrate with TFS In my blog post Connect to TFS Programmatically i have in depth demonstrated how to connect to TFS using the TFS API. 1: // Update the AppConfig with the URI of the Team Foundation Server you want to connect to, Make sure you have View Team Project Collection Details permissions on the server 2: private static string _myUri = ConfigurationManager.AppSettings["TfsUri"]; 3: private static TwitterService _twitterService = null; 4:   5: private void button1_Click(object sender, EventArgs e) 6: { 7: lblNotes.Text = string.Empty; 8:   9: try 10: { 11: StringBuilder notes = new StringBuilder(); 12:   13: _twitterService = Proxy.TwitterProxy.ConnectToTwitter(); 14:   15: _twitterService.SendTweet("Hello World"); 16:   17: TfsConfigurationServer configurationServer = 18: TfsConfigurationServerFactory.GetConfigurationServer(new Uri(_myUri)); 19:   20: CatalogNode catalogNode = configurationServer.CatalogNode; 21:   22: ReadOnlyCollection<CatalogNode> tpcNodes = catalogNode.QueryChildren( 23: new Guid[] { CatalogResourceTypes.ProjectCollection }, 24: false, CatalogQueryOptions.None); 25:   26: // tpc = Team Project Collection 27: foreach (CatalogNode tpcNode in tpcNodes) 28: { 29: Guid tpcId = new Guid(tpcNode.Resource.Properties["InstanceId"]); 30: TfsTeamProjectCollection tpc = configurationServer.GetTeamProjectCollection(tpcId); 31:   32: notes.AppendFormat("{0} Team Project Collection : {1}{0}", Environment.NewLine, tpc.Name); 33: _twitterService.SendTweet(String.Format("http://Lunartech.codeplex.com - Connecting to Team Project Collection : {0} ", tpc.Name)); 34:   35: // Get catalog of tp = 'Team Projects' for the tpc = 'Team Project Collection' 36: var tpNodes = tpcNode.QueryChildren( 37: new Guid[] { CatalogResourceTypes.TeamProject }, 38: false, CatalogQueryOptions.None); 39:   40: foreach (var p in tpNodes) 41: { 42: notes.AppendFormat("{0} Team Project : {1} - {2}{0}", Environment.NewLine, p.Resource.DisplayName,  "This is an open source project hosted on codeplex"); 43: _twitterService.SendTweet(String.Format(" Connected to Team Project: '{0}' – '{1}' ", p.Resource.DisplayName, "This is an open source project hosted on codeplex")); 44: } 45: } 46: notes.AppendFormat("{0} Updates posted on Twitter : {1} {0}", Environment.NewLine, @"http://twitter.com/lunartech1"); 47: lblNotes.Text = notes.ToString(); 48: } 49: catch (Exception ex) 50: { 51: lblError.Text = " Message : " + ex.Message + (ex.InnerException != null ? " Inner Exception : " + ex.InnerException : string.Empty); 52: } 53: }   The extensions you can build integrating TFS and Twitter are incredible!   Share this post :

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• Reg Gets a Job at Red Gate (and what happens behind the scenes)

  - by red(at)work

  Mr Reg Gater works at one of Cambridge’s many high-tech companies. He doesn’t love his job, but he puts up with it because... well, it could be worse. Every day he drives to work around the Red Gate roundabout, wondering what his boss is going to blame him for today, and wondering if there could be a better job out there for him. By late morning he already feels like handing his notice in. He got the hacky look from his boss for being 5 minutes late, and then they ran out of tea. Again. He goes to the local sandwich shop for lunch, and picks up a Red Gate job menu and a Book of Red Gate while he’s waiting for his order. That night, he goes along to Cambridge Geek Nights and sees some very enthusiastic Red Gaters talking about the work they do; it sounds interesting and, of all things, fun. He takes a quick look at the job vacancies on the Red Gate website, and an hour later realises he’s still there – looking at videos, photos and people profiles. He especially likes the Red Gate’s Got Talent page, and is very impressed with Simon Johnson’s marathon time. He thinks that he’d quite like to work with such awesome people. It just so happens that Red Gate recently decided that they wanted to hire another hot shot team member. Behind the scenes, the wheels were set in motion: the recruitment team met with the hiring manager to understand exactly what they’re looking for, and to decide what interview tests to do, who will do the interviews, and to kick-start any interview training those people might need. Next up, a job description and job advert were written, and the job was put on the market. Reg applies, and his CV lands in the Recruitment team’s inbox and they open it up with eager anticipation that Reg could be the next awesome new starter. He looks good, and in a jiffy they’ve arranged an interview. Reg arrives for his interview, and is greeted by a smiley receptionist. She offers him a selection of drinks and he feels instantly relaxed. A couple of interviews and an assessment later, he gets a job offer. We make his day and he makes ours by accepting, and becoming one of the 60 new starters so far this year. Behind the scenes, things start moving all over again. The HR team arranges for a “Welcome” goodie box to be whisked out to him, prepares his contract, sends an email to Information Services (Or IS for short - we’ll come back to them), keeps in touch with Reg to make sure he knows what to expect on his first day, and of course asks him to fill in the all-important wiki questionnaire so his new colleagues can start to get to know him before he even joins. Meanwhile, the IS team see an email in SupportWorks from HR. They see that Reg will be starting in the sales team in a few days’ time, and they know exactly what to do. They pull out a new machine, and within minutes have used their automated deployment software to install every piece of software that a new recruit could ever need. They also check with Reg’s new manager to see if he has any special requirements that they could help with. Reg starts and is amazed to find a fully configured machine sitting on his desk, complete with stationery and all the other tools he’ll need to do his job. He feels even more cared for after he gets a workstation assessment, and realises he’d be comfier with an ergonomic keyboard and a footstool. They arrive minutes later, just like that. His manager starts him off on his induction and sales training. Along with job-specific training, he’ll also have a buddy to help him find his feet, and loads of pre-arranged demos and introductions. Reg settles in nicely, and is great at his job. He enjoys the canteen, and regularly eats one of the 40,000 meals provided each year. He gets used to the selection of teas that are available, develops a taste for champagne launch parties, and has his fair share of the 25,000 cups of coffee downed at Red Gate towers each year. He goes along to some Feel Good Fund events, and donates a little something to charity in exchange for a turn on the chocolate fountain. He’s looking a little scruffy, so he decides to get his hair cut in between meetings, just in time for the Red Gate birthday company photo. Reg starts a new project: identifying existing customers to up-sell to new bundles. He talks with the web team to generate lists of qualifying customers who haven’t recently been sent marketing emails, and sends emails out, using a new in-house developed tool to schedule follow-up calls in CRM for the same group. The customer responds, saying they’d like to upgrade but are having a licensing problem – Reg sends the issue to Support, and it gets routed to the web team. The team identifies a workaround, and the bug gets scheduled into the next maintenance release in a fortnight’s time (hey; they got lucky). With all the new stuff Reg is working on, he realises that he’d be way more efficient if he had a third monitor. He speaks to IS and they get him one - no argument. He also needs a test machine and then some extra memory. Done. He then thinks he needs an iPad, and goes to ask for one. He gets told to stop pushing his luck. Some time later, Reg’s wife has a baby, so Reg gets 2 weeks of paid paternity leave and a bunch of flowers sent to his house. He signs up to the childcare scheme so that he doesn’t have to pay National Insurance on the first £243 of his childcare. The accounts team makes it all happen seamlessly, as they did with his Give As You Earn payments, which come out of his wages and go straight to his favorite charity. Reg’s sales career is going well. He’s grateful for the help that he gets from the product support team. How do they answer all those 900-ish support calls so effortlessly each month? He’s impressed with the patches that are sent out to customers who find “interesting behavior” in their tools, and to the customers who just must have that new feature. A little later in his career at Red Gate, Reg decides that he’d like to learn about management. He goes on some management training specially customised for Red Gate, joins the Management Book Club, and gets together with other new managers to brainstorm how to get the most out of one to one meetings with his team. Reg decides to go for a game of Foosball to celebrate his good fortune with his team, and has to wait for Finance to finish. While he’s waiting, he reflects on the wonderful time he’s had at Red Gate. He can’t put his finger on what it is exactly, but he knows he’s on to a good thing. All of the stuff that happened to Reg didn’t just happen magically. We’ve got teams of people working relentlessly behind the scenes to make sure that everyone here is comfortable, safe, well fed and caffeinated to the max.

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• In Case You Weren’t There: Blogwell NYC

  - by Mike Stiles

  0 0 1 1009 5755 Vitrue 47 13 6751 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";} Your roving reporter roved out to another one of Socialmedia.org’s fantastic Blogwell events, this time in NYC. As Central Park and incredible weather beckoned, some of the biggest brand names in the world gathered to talk about how they’re incorporating social into marketing and CRM, as well as extending social across their entire organizations internally. Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it. 

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• Oracle's Global Single Schema

  - by david.butler(at)oracle.com

  Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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• The illusion of Competence

  - by tony_lombardo

  Working as a contractor opened my eyes to the developer food chain.  Even though I had similar experiences earlier in my career, the challenges seemed much more vivid this time through.  I thought I’d share a couple of experiences with you, and the lessons that can be taken from them. Lesson 1: Beware of the “funnel” guy.  The funnel guy is the one who wants you to funnel all thoughts, ideas and code changes through him.  He may say it’s because he wants to avoid conflicts in source control, but the real reason is likely that he wants to hide your contributions.  Here’s an example.  When I finally got access to the code on one of my projects, I was told by the developer that I had to funnel all of my changes through him.  There were 4 of us coding on the project, but only 2 of us working on the UI.  The other 2 were working on a separate application, but part of the overall project.  So I figured, I’ll check it into SVN, he reviews and accepts then merges in.  Not even close.  I didn’t even have checkin rights to SVN, I had to email my changes to the developer so he could check those changes in.  Lesson 2: If you point out flaws in code to someone supposedly ‘higher’ than you in the developer chain, they’re going to get defensive.  My first task on this project was to review the code, familiarize myself with it.  So of course, that’s what I did.  And in familiarizing myself with it, I saw so many bad practices and code smells that I immediately started coming up with solutions to fix it.  Of course, when I reviewed these changes with the developer (guy who originally wrote the code), he smiled and nodded and said, we can’t make those changes now, it’s too destabilizing.  I recommended we create a new branch and start working on refactoring, but branching was a new concept for this guy and he was worried we would somehow break SVN. How about some concrete examples? I started out by recommending we remove NUnit dependency and tests from the application project, and create a separate Unit testing project.  This was met with a little bit of resistance because - “How do I access the private methods?”  As it turned out there weren’t really any private methods that weren’t exposed by public methods, so I quickly calmed this fear. Win 1 Loss 0 Next, I recommended that all of the File IO access be wrapped in Using clauses, or at least properly wrapped in try catch finally.  This recommendation was accepted.. but never implemented. Win 2  Loss 1 Next recommendation was to refactor the command pattern implementation.  The command pattern was implemented, but it wasn’t really necessary for the application.  More over, the fact that we had 100 different command classes, each with it’s own specific command parameters class, made maintenance a huge hassle.  The same code repeated over and over and over.  This recommendation was declined, the code was too fragile and this change would destabilize it.  I couldn’t disagree, though it was the commands themselves in many cases that were fragile. Win 2 Loss 2 Next recommendation was to aid performance (and responsiveness) of the application by using asynchronous service calls.  This on was accepted. Win 2 Loss 3 If you’re paying any attention, you’re wondering why the async service calls was scored as a loss.. Let me explain.  The service call was made using the async pattern.  Followed by a thread.sleep  <facepalm>. Now it’s easy to be harsh on this kind of code, especially if you’re an experienced developer.  But I understood how most of this happened.  One junior guy, working as hard as he can to build his first real world application, with little or no guidance from anyone else.  He had his pattern book and theory of programming to help him, but no real world experience.  He didn’t know how difficult it would be to trace the crashes to the coding issues above, but he will one day.  The part that amazed me was the management position that “this guy should be a team lead, because he’s worked so hard”.  I’m all for rewarding hard work, but when you reward someone by promoting them past the point of their competence, you’re setting yourself and them up for failure.  And that’s lesson 3.  Just because you’ve got a hard worker, doesn’t mean he should be leading a development project.  If you’re a junior guy busting your ass, keep at it.  I encourage you to try new things, but most importantly to learn from your mistakes.  And correct your mistakes.  And if someone else looks at your code and shows you a laundry list of things that should be done differently, don’t take it personally – they’re really trying to help you.  And if you’re a senior guy, working with a junior guy, it’s your duty to point out the flaws in the code.  Even if it does make you the bad guy.  And while I’ve used “guy” above, I mean both men and women.  And in some cases mutant dinosaurs. 

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• New Replication, Optimizer and High Availability features in MySQL 5.6.5!

  - by Rob Young

  As the Product Manager for the MySQL database it is always great to announce when the MySQL Engineering team delivers another great product release.  As a field DBA and developer it is even better when that release contains improvements and innovation that I know will help those currently using MySQL for apps that range from modest intranet sites to the most highly trafficked web sites on the web.  That said, it is my pleasure to take my hat off to MySQL Engineering for today's release of the MySQL 5.6.5 Development Milestone Release ("DMR"). The new highlighted features in MySQL 5.6.5 are discussed here: New Self-Healing Replication ClustersThe 5.6.5 DMR improves MySQL Replication by adding Global Transaction Ids and automated utilities for self-healing Replication clusters.  Prior to 5.6.5 this has been somewhat of a pain point for MySQL users with most developing custom solutions or looking to costly, complex third-party solutions for these capabilities.  With 5.6.5 these shackles are all but removed by a solution that is included with the GPL version of the database and supporting GPL tools.  You can learn all about the details of the great, problem solving Replication features in MySQL 5.6 in Mat Keep's Developer Zone article.  New Replication Administration and Failover UtilitiesAs mentioned above, the new Replication features, Global Transaction Ids specifically, are now supported by a set of automated GPL utilities that leverage the new GTIDs to provide administration and manual or auto failover to the most up to date slave (that is the default, but user configurable if needed) in the event of a master failure. The new utilities, along with links to Engineering related blogs, are discussed in detail in the DevZone Article noted above. Better Query Optimization and ThroughputThe MySQL Optimizer team continues to amaze with the latest round of improvements in 5.6.5. Along with much refactoring of the legacy code base, the Optimizer team has improved complex query optimization and throughput by adding these functional improvements: Subquery Optimizations - Subqueries are now included in the Optimizer path for runtime optimization.  Better throughput of nested queries enables application developers to simplify and consolidate multiple queries and result sets into a single unit or work. Optimizer now uses CURRENT_TIMESTAMP as default for DATETIME columns - For simplification, this eliminates the need for application developers to assign this value when a column of this type is blank by default. Optimizations for Range based queries - Optimizer now uses ready statistics vs Index based scans for queries with multiple range values. Optimizations for queries using filesort and ORDER BY.  Optimization criteria/decision on execution method is done now at optimization vs parsing stage. Print EXPLAIN in JSON format for hierarchical readability and Enterprise tool consumption. You can learn the details about these new features as well all of the Optimizer based improvements in MySQL 5.6 by following the Optimizer team blog. You can download and try the MySQL 5.6.5 DMR here. (look under "Development Releases")  Please let us know what you think!  The new HA utilities for Replication Administration and Failover are available as part of the MySQL Workbench Community Edition, which you can download here .Also New in MySQL LabsAs has become our tradition when announcing DMRs we also like to provide "Early Access" development features to the MySQL Community via the MySQL Labs.  Today is no exception as we are also releasing the following to Labs for you to download, try and let us know your thoughts on where we need to improve:InnoDB Online OperationsMySQL 5.6 now provides Online ADD Index, FK Drop and Online Column RENAME.  These operations are non-blocking and will continue to evolve in future DMRs.  You can learn the grainy details by following John Russell's blog.InnoDB data access via Memcached API ("NotOnlySQL") - Improved refresh of an earlier feature releaseSimilar to Cluster 7.2, MySQL 5.6 provides direct NotOnlySQL access to InnoDB data via the familiar Memcached API. This provides the ultimate in flexibility for developers who need fast, simple key/value access and complex query support commingled within their applications.Improved Transactional Performance, ScaleThe InnoDB Engineering team has once again under promised and over delivered in the area of improved performance and scale.  These improvements are also included in the aggregated Spring 2012 labs release:InnoDB CPU cache performance improvements for modern, multi-core/CPU systems show great promise with internal tests showing:    2x throughput improvement for read only activity 6x throughput improvement for SELECT range Read/Write benchmarks are in progress More details on the above are available here. You can download all of the above in an aggregated "InnoDB 2012 Spring Labs Release" binary from the MySQL Labs. You can also learn more about these improvements and about related fixes to mysys mutex and hash sort by checking out the InnoDB team blog.MySQL 5.6.5 is another installment in what we believe will be the best release of the MySQL database ever.  It also serves as a shining example of how the MySQL Engineering team at Oracle leads in MySQL innovation.You can get the overall Oracle message on the MySQL 5.6.5 DMR and Early Access labs features here. As always, thanks for your continued support of MySQL, the #1 open source database on the planet!

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• Part 1 - 12c Database and WLS - Overview

  - by Steve Felts

  The download of Oracle 12c database became available on June 25, 2013.  There are some big new features in 12c database and WebLogic Server will take advantage of them. Immediately, we will support using 12c database and drivers with WLS 10.3.6 and 12.1.1.  When the next version of WLS ships, additional functionality will be supported (those rows in the table below with all "No" values will get a "Yes).  The following table maps the Oracle 12c Database features supported with various combinations of currently available WLS releases, 11g and 12c Drivers, and 11g and 12c Databases. Feature WebLogic Server 10.3.6/12.1.1 with 11g drivers and 11gR2 DB WebLogic Server 10.3.6/12.1.1 with 11g drivers and 12c DB WebLogic Server 10.3.6/12.1.1 with 12c drivers and 11gR2 DB WebLogic Server 10.3.6/12.1.1 with 12c drivers and 12c DB JDBC replay No No No Yes (Active GridLink only in 10.3.6, add generic in 12.1.1) Multi Tenant Database No Yes (except set container) No Yes (except set container) Dynamic switching between Tenants No No No No Database Resident Connection pooling (DRCP) No No No No Oracle Notification Service (ONS) auto configuration No No No No Global Database Services (GDS) No Yes (Active GridLink only) No Yes (Active GridLink only) JDBC 4.1 (using ojdbc7.jar files & JDK 7) No No Yes Yes  The My Oracle Support (MOS) document covering this is "WebLogic Server 12.1.1 and 10.3.6 Support for Oracle 12c Database [ID 1564509.1]" at the link https://support.oracle.com/epmos/faces/DocumentDisplay?id=1564509.1. The following documents are also key references:12c Oracle Database Developer Guide http://docs.oracle.com/cd/E16655_01/appdev.121/e17620/toc.htm 12c Oracle Database Administrator's Guide http://docs.oracle.com/cd/E16655_01/server.121/e17636/toc.htm . I plan to write some related blog articles not to duplicate existing product documentation but to introduce the features, provide some examples, and tie together some information to make it easier to understand. How do you get started with 12c?  The easiest way is to point your data source at a 12c database.  The only change on the WLS side is to update the URL in your data source (assuming that you are not just upgrading your database).  You can continue to use the 11.2.0.3 driver jar files that shipped with WLS 10.3.6 or 12.1.1.  You shouldn't see any changes in your application.  You can take advantage of enhancements on the database side that don't affect the mid-tier.  On the WLS side, you can take advantage of using Global Data Service or connecting to a tenant in a multi-tenant database transparently. If you want to use the 12c client jar files, it's a bit of work because they aren't shipped with WLS and you can't just drop in ojdbc6.jar as in the old days.  You need to use a matched set of jar files and they need to come before existing jar files in the CLASSPATH.  The MOS article is written from the standpoint that you need to get the jar files directly - download almost 1G and install over 600M footprint to get 15 jar files.  Assuming that you have the database installed and you can get access to the installation (or ask the DBA), you need to copy the 15 jar files to each machine with a WLS installation and get them in your CLASSPATH.  You can play with setting the PRE_CLASSPATH but the more practical approach may be to just update WL_HOME/common/bin/commEnv.sh directly.  There's a change in the transaction completion behavior (read the MOS) so if you think you might run into that, you will want to set -Doracle.jdbc.autoCommitSpecCompliant=false.  Also if you are running with Active GridLink, you must set -Doracle.ucp.PreWLS1212Compatible=true (how's that for telling you that this is fixed in WLS 12.1.2).  Once you get the configuration out of the way, you can start using the new ojdbc7.jar in place of the ojdbc6.jar to get the new JDBC 4.1 API's.  You can also start using Application Continuity.  This feature is also known as JDBC Replay because when a connection fails you get a new one with all JDBC operations up to the failure point automatically replayed.  As you might expect, there are some limitations but it's an interesting feature.  Obviously I'm going to focus on the 12c database features that we can leverage in WLS data source.  You will need to read other sources or the product documentation to get all of the new features.

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• IBM Keynote: (hardware,software)–>{IBM.java.patterns}

  - by Janice J. Heiss

  On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster.  He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich.  He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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• Exadata Parameter _AUTO_MANAGE_EXADATA_DISKS

  - by AVargas

  Normal 0 false false false EN-US X-NONE HE MicrosoftInternetExplorer4 DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ 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UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi;} Exadata auto disk management is controlled by the parameter _AUTO_MANAGE_EXADATA_DISKS. The default value for this parameter is TRUE.When _AUTO_MANAGE_EXADATA_DISKS is enabled, Exadata automate the following disk operations:If a griddisk becomes unavailable/available, ASM will OFFLINE/ONLINE it.If a physicaldisk fails or its status change to predictive failure, for all griddisks built on it ASM will DROP FORCE the failed ones and DROP the ones with predictive failures.If a flashdisk performance degrades, if there are griddisks built on it, they will be DROPPED FORCE in ASM.If a physicaldisk is replaced, the celldisk and griddisks will be recreated and the griddisks will be automatically ADDED in ASM, if they were automatically dropped by ASM. If you manually drop the disks, that will not happen.If a NORMAL, ONLINE griddisk is manually dropped, FORCE option should not be used, otherwise the disk will be automatically added back in ASM. If a gridisk is inactivated, ASM will automatically OFFLINE it.If a gridisk is activated, ASM will automatically ONLINED it. There are some error conditions that may require to temporarily disable _AUTO_MANAGE_EXADATA_DISKS.Details on MOS 1408865.1 - Exadata Auto Disk Management Add disk failing and ASM Rebalance interrupted with error ORA-15074. Immediately after taking care of the problem _AUTO_MANAGE_EXADATA_DISKS should be set back to its default value of TRUE. Full details on Auto disk management feature in Exadata (Doc ID 1484274.1)

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• Getting your bearings and defining the project objective

  - by johndoucette

  I wrote this two years ago and thought it was worth posting… Some may think this is a daunting task and some may even say “what a waste of time” and want to open MS Project and start typing out tasks because someone asked for an estimate and a task list. Hell, maybe you even use Excel and pump out a spreadsheet with some real scientific formula for guessing how long it will take to code a bunch of classes. However, this short exercise will provide the basis for the entire project, whether small or large and be a great friend when communicating to anyone on your team or even your client. I call this the Project Brief. If you find yourself going beyond a single page, then you must decompose the sections and summarize your findings so there is a complete and clear picture of the project you are working on in a relatively short statement. Here is a great quote from the PMBOK (Project Management Body of Knowledge) relative to what a project is;   A project is a temporary endeavor undertaken to create a unique product, service or result. With this in mind, the project brief should encompass the entirety (objective) of the endeavor in its explanation and what it will take (goals) to create the product, service or result (deliverables). Normally the process of identifying the project objective is done during the first stage of a project called the Project Kickoff, but you can perform this very important step anytime to help you get a bearing. There are many more parts to helping a project stay on course, but this is usually the foundation where it can be grounded on. Through a series of 3 exercises, you should be able to come up with the objective, goals and deliverables on your project. Follow these steps, and in no time (about &frac12; hour), you will have the foundation of your project plan. (See examples below) Exercise 1 – Objectives Begin with the end in mind. Think about your project in business terms with a couple things to help you understand the objective; Reference the business benefit in terms of cost, speed and / or quality, Provide a higher level of what the outcome will look like (future sense) It should be non-measurable, that’s what the goals are all about The output should be a single paragraph with three sentences and take 10 minutes to write. *Typically, agreement must be reached on the objectives of the project before you would proceed to the next steps of the project. Exercise 2 – Goals A project goal is a statement that answers questions about who, what, why, where and when. A good project goal statement; Answers the five “W” questions for the project Is measurable in each of its parts Is published and agreed on by all the owners This helps the Project Manager receive confirmation on defining the project target. Using the established project objective done in the first exercise, think about the things it will take to get the job done. Think about tangible activities which are the top level tasks in a typical Work Breakdown Structure (WBS). The overall goal statement plus all the deliverables (next exercise) can be seen as the project team’s contract with the project owners. Write 3 - 5 goals in about 10 minutes. You should not write the words “Who, what, why, where and when, but merely be able to answer the questions when you read a goal. Exercise 3 – Deliverables Every project creates some type of output and these outputs are called deliverables. There are two classes of deliverables; Internal – produced for project team members to meet their goals External – produced for project owners to meet their expectations The list you enter here provides a checklist for the team’s delivery and/or is a statement of all the expectations of the project owners. Here are some typical project deliverables; Product and product documentation End product/system Requirements/feature documents Installation guides Demo/prototype System design documents User guides/help files Plans Project plan Training plan Conversion/installation/delivery plan Test plans Documentation plan Communication plan Reports and general documentation Progress reports System acceptance tests Outstanding bug list Procedures Risk and issue logs Project history Deliverables should go with each of the goals. Have 3-5 deliverables for each goal. When you are done, you will have established a great foundation for the clarity of your project. This exercise can take some time, but with practice, you should be able to whip this one out in 10 minutes as well, especially if you are intimate with an ongoing project. Samples  Objective [Client] is implementing a series of MOSS sites to support external public (Internet), internal employee (Intranet) and an external secure (password protected Internet) applications. This project will focus on the public-facing web site and will provide [Client] with architectural recommendations based on the current design being done by their design partner [Partner] and the internal Content Team. In addition, it will provide [Client] with a development plan and confidence they need to deploy a world class public Internet website. Goals 1.  [Consultant] will provide technical guidance and set project team expectations for the implementation of the MOSS Internet site based on provided features/functions within three weeks. 2.  [Consultant] will understand phase 2 secure password-protected Internet site design and provide recommendations.   Deliverables 1.1  Public Internet (unsecure) Architectural Recommendation Plan 1.2  Physical Site construction Work Breakdown Structure and plan (Time, cost and resources needed) 2.1  Two Factor authentication recommendation document   Objective [Client] is currently using an application developed by [Consultant] many years ago called "XXX". This application, although functional, does not meet their new updated business requirements and contains a few defects which [Client] has developed work-around processes. [Client] would like to have a "new and improved" system to support their membership management needs by expanding membership and subscription capabilities, provide accounting integration with internal (GL) and external (VeriSign) systems, and implement hooks to the current CRM solution. This effort will take place through a series of phases, beginning with envisioning. Goals 1. Through discussions with users, [Consultant] will discover current issues/bugs which need to be resolved which must meet the current functionality requirements within three weeks. 2. [Consultant] will gather requirements from the users about what is "needed" vs. "what they have" for enhancements and provide a high level document supporting their needs. 3. [Consultant] will meet with the team members through a series of meetings and help define the overall project plan to deliver a new and improved solution. Deliverables 1.1 Prioritized list of Current application issues/bugs that need to be resolved 1.2 Provide a resolution plan on the issues/bugs identified in the current application 1.3 Risk Assessment Document 2.1 Deliver a Requirements Document showing high-level [Client] needs for the new XXX application. · New feature functionality not in the application today · Existing functionality that will remain in the new functionality 2.2 Reporting Requirements Document 3.1 A Project Plan showing the deliverables and cost for the next (second) phase of this project. 3.2 A Statement of Work for the next (second) phase of this project. 3.3 An Estimate of any work that would need to follow the second phase.

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• IE9 not rendering box-shadow Elements inside of Table Cells

  - by Rick Strahl

  Ran into an annoying problem today with IE 9. Slowly updating some older sites with CSS 3 tags and for the most part IE9 does a reasonably decent job of working with the new CSS 3 features. Not all by a long shot but at least some of the more useful ones like border-radius and box-shadow are supported. Until today I was happy to see that IE supported box-shadow just fine, but I ran into a problem with some old markup that uses tables for its main layout sections. I found that inside of a table cell IE fails to render a box-shadow. Below are images from Chrome (left) and IE 9 (right) of the same content: The download and purchase images are rendered with: <a href="download.asp" style="display:block;margin: 10px;"><img src="../images/download.gif" class="boxshadow roundbox" /></a> where the .boxshadow and .roundbox styles look like this:.boxshadow { -moz-box-shadow: 3px 3px 5px #535353; -webkit-box-shadow: 3px 3px 5px #535353; box-shadow: 3px 3px 5px #535353; } .roundbox { -moz-border-radius: 6px 6px 6px 6px; -webkit-border-radius: 6px; border-radius: 6px 6px 6px 6px; } And the Problem is… collapsed Table Borders Now normally these two styles work just fine in IE 9 when applied to elements. But the box-shadow doesn't work inside of this markup - because the parent container is a table cell.<td class="sidebar" style="border-collapse: collapse"> … <a href="download.asp" style="display:block;margin: 10px;"><img src="../images/download.gif" class="boxshadow roundbox" /></a> …</td> This HTML causes the image to not show a shadow. In actuality I'm not styling inline, but as part of my browser Reset I have the following in my master .css file:table { border-collapse: collapse; border-spacing: 0; } which has the same effect as the inline style. border-collapse by default inherits from the parent and so the TD inherits from table and tr - so TD tags are effectively collapsed. You can check out a test document that demonstrates this behavior here in this CodePaste.net snippet or run it here. How to work around this Issue To get IE9 to render the shadows inside of the TD tag correctly, I can just change the style explicitly NOT to use border-collapse:<td class="sidebar" style="border-collapse: separate; border-width: 0;"> Or better yet (thanks to David's comment below), you can add the border-collapse: separate to the .boxshadow style like this:.boxshadow { -moz-box-shadow: 3px 3px 5px #535353; -webkit-box-shadow: 3px 3px 5px #535353; box-shadow: 3px 3px 5px #535353; border-collapse: separate; } With either of these approaches IE renders the shadows correctly. Do you really need border-collapse? Should you bother with border-collapse? I think so! Collapsed borders render flat as a single fat line if a border-width and border-color are assigned, while separated borders render a thin line with a bunch of weird white space around it or worse render a old skool 3D raised border which is terribly ugly as well. So as a matter of course in any app my browser Reset includes the above code to make sure all tables with borders render the same flat borders. As you probably know, IE has all sorts of rendering issues in tables and on backgrounds (opacity backgrounds or image backgrounds) most of which is caused by the way that IE internally uses ActiveX filters to apply these effects. Apparently collapsed borders are yet one more item that causes problems with rendering. There you have it. Another crappy failure in IE we have to check for now, just one more reason to hate Internet Explorer. Luckily this one has a reasonably easy workaround. I hope this helps out somebody and saves them the hour I spent trying to figure out what caused this problem in the first place. Resources Sample HTML document that demonstrates the behavior Run the Sample© Rick Strahl, West Wind Technologies, 2005-2012Posted in HTML  Internet Explorer   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• What Counts For A DBA: Foresight

  - by drsql

  Of all the valuable attributes of a DBA covered so far in this series, ranging from passion to humility to practicality, perhaps one of the most important attributes may turn out to be the most seemingly-nebulous: foresight. According to Free Dictionary foresight is the "perception of the significance and nature of events before they have occurred". Foresight does not come naturally to most people, as the parent of any teenager will attest. No matter how clearly you see their problems coming they won't listen, and have to fail before eventually (hopefully) learning for themselves. Having graduated from the school of hard knocks, the DBA, the naive teenager no longer, acquires the ability to foretell how events will unfold in response to certain actions or attitudes with the unerring accuracy of a doom-laden prophet. Like Simba in the Lion King, after a few blows to the head, we foretell that a sore head that will be the inevitable consequence of a swing of Rafiki's stick, and we take evasive action. However, foresight is about more than simply learning when to duck. It's about taking the time to understand and prevent the habits that caused the stick to swing in the first place. And based on this definition, I often think there is a lot less foresight on display in my industry than there ought to be. Most DBAs reading this blog will spot a line such as the following in a piece of "working" code, understand immediately why it is less than optimimum, and take evasive action. …WHERE CAST (columnName as int) = 1 However, the programmers who regularly write this sort of code clearly lack that foresight, and this and numerous other examples of similarly-malodorous code prevail throughout our industry (and provide premium-grade fertilizer for the healthy growth of many a consultant's bank account). Sometimes, perhaps harried by impatient managers and painfully tight deadlines, everyone makes mistakes. Yes, I too occasionally write code that "works", but basically stinks. When the problems manifest, it is sometimes accompanied by a sense of grim recognition that somewhere in me existed the foresight to know that that approach would lead to this problem. However, in the headlong rush, warning signs got overlooked, lessons learned previously, which could supply the foresight to the current project, were lost and not applied.   Of course, the problem often is a simple lack of skills, training and knowledge in the relevant technology and/or business space; programmers and DBAs forced to do their best in the face of inadequate training, or to apply their skills in areas where they lack experience. However, often the problem goes deeper than this; I detect in some DBAs and programmers a certain laziness of attitude.   They veer from one project to the next, going with "whatever works", unwilling or unable to take the time to understand where their actions are leading them. Of course, the whole "Agile" mindset is often interpreted to favor flexibility and rapid production over aiming to get things right the first time. The faster you try to travel in the dark, frequently changing direction, the more important it is to have someone who has the foresight to know at least roughly where you are heading. This is doubly true for the data tier which, no matter how you try to deny it, simply cannot be "redone" every month as you learn aspects of the world you are trying to model that, with a little bit of foresight, you would have seen coming.   Sometimes, when as a DBA you can glance briefly at 200 lines of working SQL code and know instinctively why it will cause problems, foresight can feel like magic, but it isn't; it's more like muscle memory. It is acquired as the consequence of good experience, useful communication with those around you, and a willingness to learn continually, through continued education as well as from failure. Foresight can be deployed only by finding time to understand how the lessons learned from other DBAs, and other projects, can help steer the current project in the right direction.   C.S. Lewis once said "The future is something which everyone reaches at the rate of sixty minutes an hour, whatever he does, whoever he is." It cannot be avoided; the quality of what you build now is going to affect you, and others, at some point in the future. Take the time to acquire foresight; it is a love letter to your future self, to say you cared.

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• CodePlex Daily Summary for Sunday, September 02, 2012

  CodePlex Daily Summary for Sunday, September 02, 2012Popular ReleasesThisismyusername's codeplex page.: HTML5 Multitouch Example - Fruit Ninja in HTML5: This is an example of how you could create a game such as Fruit Ninja using HTML5's multitouch capabilities. This example isn't responsive enough, so I will be working on that, and it doesn't have great graphics, either. If I had my own webpage, I could store some graphics and upload the game there and it might look halfway decent, but here the fruits are just circles. I hope you enjoy reading the source code anyway.GmailDefaultMaker: GmailDefaultMaker 3.0.0.2: Add QQ Mail BugfixRuminate XNA 4.0 GUI: Release 1.1.1: Fixed bugs with Slider and TextBox. Added ComboBox.Confuser: Confuser build 76542: This is a build of changeset 76542.SharePoint Column & View Permission: SharePoint Column and View Permission v1.2: Version 1.2 of this project. If you will find any bugs please let me know at enti@zoznam.sk or post your findings in Issue TrackerMihmojsos OS: Mihmojsos OS 3 (Smart Rabbit): !Mihmojsos OS 3 Smart Rabbit Mihmojsos Smart Rabbit is now availableDotNetNuke Translator: 01.00.00 Beta: First release of the project.YNA: YNA 0.2 alpha: Wath's new since 0.1 alpha ? A lot of changes but there are the most interresting : StateManager is now better and faster Mouse events for all YnObjects (Sprites, Images, texts) A really big improvement for YnGroup Gamepad support And the news : Tiled Map support (need refactoring) Isometric tiled map support (need refactoring) Transition effect like "FadeIn" and "FadeOut" (YnTransition) Timers (YnTimer) Path management (YnPath, need more refactoring) Downloads All downloads...Audio Pitch & Shift: Audio Pitch And Shift 5.1.0.2: fixed several issues with streaming modeUrlPager: UrlPager 1.2: Fixed bug in which url parameters will lost after paging; ????????url???bug；Sofire Suite: Sofire v1.5.0.0: Sofire v1.5.0.0 ?? ???????? ?????： 1、?? 2、????EntLib.com????????: EntLib.com???????? v3.0: EntLib eCommerce Solution ???Microsoft .Net Framework?????????????????????。Coevery - Free CRM: Coevery 1.0.0.24: Add a sample database, and installation instructions.Math.NET Numerics: Math.NET Numerics v2.2.1: Major linear algebra rework since v2.1, now available on Codeplex as well (previous versions were only available via NuGet). Since v2.2.0: Student-T density more robust for very large degrees of freedom Sparse Kronecker product much more efficient (now leverages sparsity) Direct access to raw matrix storage implementations for advanced extensibility Now also separate package for signed core library with a strong name (we dropped strong names in v2.2.0) Also available as NuGet packages...Microsoft SQL Server Product Samples: Database: AdventureWorks Databases – 2012, 2008R2 and 2008: About this release This release consolidates AdventureWorks databases for SQL Server 2012, 2008R2 and 2008 versions to one page. Each zip file contains an mdf database file and ldf log file. This should make it easier to find and download AdventureWorks databases since all OLTP versions are on one page. There are no database schema changes. For each release of the product, there is a light-weight and full version of the AdventureWorks sample database. The light-weight version is denoted by ...Christoc's DotNetNuke Module Development Template: DotNetNuke Project Templates V1.1 for VS2012: This release is specifically for Visual Studio 2012 Support, distributed through the Visual Studio Extensions gallery at http://visualstudiogallery.msdn.microsoft.com/ After you build in Release mode the installable packages (source/install) can be found in the INSTALL folder now, within your module's folder, not the packages folder anymore Check out the blog post for all of the details about this release. http://www.dotnetnuke.com/Resources/Blogs/EntryId/3471/New-Visual-Studio-2012-Projec...Home Access Plus+: v8.0: v8.0.0901.1830 RELEASE CHANGED TO BETA Any issues, please log them on http://www.edugeek.net/forums/home-access-plus/ This is full release, NO upgrade ZIP will be provided as most files require replacing. To upgrade from a previous version, delete everything but your AppData folder, extract all but the AppData folder and run your HAP+ install Documentation is supplied in the Web Zip The Quota Services require executing a script to register the service, this can be found in there install ...Phalanger - The PHP Language Compiler for the .NET Framework: 3.0.0.3406 (September 2012): New features: Extended ReflectionClass libxml error handling, constants DateTime::modify(), DateTime::getOffset() TreatWarningsAsErrors MSBuild option OnlyPrecompiledCode configuration option; allows to use only compiled code Fixes: ArgsAware exception fix accessing .NET properties bug fix ASP.NET session handler fix for OutOfProc mode DateTime methods (WordPress posting fix) Phalanger Tools for Visual Studio: Visual Studio 2010 & 2012 New debugger engine, PHP-like debugging ...MabiCommerce: MabiCommerce 1.0.1: What's NewSetup now creates shortcuts Fix spelling errors Minor enhancement to the Map window.ScintillaNET: ScintillaNET 2.5.2: This release has been built from the 2.5 branch. Version 2.5.2 is functionally identical to the 2.5.1 release but also includes the XML documentation comments file generated by Visual Studio. It is not 100% comprehensive but it will give you Visual Studio IntelliSense for a large part of the API. Just make sure the ScintillaNET.xml file is in the same folder as the ScintillaNET.dll reference you're using in your projects. (The XML file does not need to be distributed with your application)....New ProjectsATSV: this is a student project for making a new silverlight UI Bookmark Collector: This project is a best practice example of how to use content items in DotNetNuke. It allows you to quickly and easily manage a listing of external links.BPVotingmachine: BP Vote SystemClean My Space: Sort your files in a fun and fast! With Clean My Space you can!CutePlatform: CutePlatform is a platform game based around the PlanetCute graphics pack from Daniel cook, make him a visit in www.lostgardem.comDancTeX: This project is targeting the integration of LaTeX into VisusalStudio. Epi Info™ Companion for Android: A mobile companion to the Epi Info™ 7 desktop tool for epidemiologic data collection and analysis.Flucene: Object Document Mapper for Lucene.Netfluentserializer: FluentSerializer is a library for .NET usable to create serialize/deserialize data through its fluent interface. The methods it creates are compiled.hongjiapp: hongjiappidealthings educational comprehensive administration system: ?????????????????????????????????????????????.Java Accounting Library: The project aims at providing a Financial Accounting Java Library which may be integrated to any other Java Application independent of its Backend Database.mycnblogs: mycnblogsNETPack: Lightweight and flexible packer for .NETRandom Useful Code: This project is where I will store various useful classes I have built over time. Only the code will be provided, no Library or the like.Suleymaniye Tavimi: Namaz vakitleri hesaplama uygulamasidir. Istenilen yer için hesaplama yapar.

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• High Jinks, Hi Jacks, Exceptional DBA Awards and PASS

  - by Rodney

  The countdown to PASS has counted down.  The day after tomorrow I will board a plane, like many others, on my way for the 4th year in a row to SQL PASS Summit.  The anticipation has been excruciating but luckily I have this little thing called a day job as a DBA that has kept me busy and not thinking too much about the event. Well that is not exactly true since my beautiful wife works for PASS so we get to talk about SQL from the time we wake up until late in the evening. I would not have it any other way and I feel very fortunate to be a part of this great event and to have been chosen as the Exceptional DBA Award judge also for the 4th year in a row.  This year, I will have been again tasked with presenting the award to the winner, Mr. Jeff Moden and it will be a true honor to meet him in person as I have read many of his articles on SSC and have attended his session at PASS previously.  The speech is all ready but one item remains, which will be a surprise to all who attend the party on Tuesday night in Seattle (see links below).  Let's face it, Exceptional DBAs everywhere work very hard protecting our data stores, tuning queries, mentoring, saving money, installing clusters, etc and once in a while there is time to be exceptionally non-professional and have a bit of fun. Once incident that happened this year that falls under the High Jinks category was when my network admin asked if I could Telnet into a SQL instance and see if I could make the connection through the firewall that he had just configured. I was able to establish a connection on port 1433 and it occurred to me that it would be very interesting if I could actually run T-SQL queries via a Telnet session much like you might do with an SMTP server. With that thought, I proceeded to demonstrate this could be possible by convincing my senior DBA Shawn McGehee that I was able to do so. At first he did not believe me. It shook his world view.  It was inconceivable.  What I had done, behind the scenes, of course, was to copy and rename SQLCMD.exe to Telnet.exe and used it to connect and run a simple, "Select * from sys.databases" on the SQL instance. I think if it had been anyone other than Shawn I could have extended this ruse indefinitely but he caught on within 30 seconds. It was a fun thirty seconds though. On the High Jacks side of the house, which is really merged to be SQL HACKS, I finally, after several years of struggling with how to connect to an untrusted domain like in a DMZ with a windows account in SSMS, I stumbled upon a solution that does away with the requirement to use SQL Authentication.  While "Runas" is a great command to use to run an application with a higher privileged account, I had not previously been able to figure out how to connect to the remote domain with SSMS and "Runsas". It never connected and caused a login failure every time for the remote windows domain account. Then I ran across an option for "Runas",   "/netonly".  This option postpones the login until a connection is made and only then passes the remote login you supply when you first launch SSMS with the "Runas" command. So a typical shortcut would look like: "C:\Windows\System32\runas.exe /netonly /user:remotedomain.com\rodlandrum "C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\Ssms.exe" You will want to make sure the passwords are synced between the two domains, your local domain and the remote domain, otherwise you may have account lockout issues, but I have found in weeks of testing this is a stable solution. Now it is time to get ready to head for Seattle. Please, if you see me (@SQLBeat) or my wife (@Karlakay22) please run up and high five me (wait..High Jinks.High Jacks.High Fives.Need to change the title) or give me a big bear hug if you are strong enough to lift me off the ground. And if you do actually do that, I will think you are awesome and will not embarrass you by crying out for help or complaining of a broken back or sciatic nerve damage. And now the links to others who have all of the details. First, for the MVP Deep Dives 2, of which, like John, I was lucky enough to be able to participate in this year. http://www.simple-talk.com/community/blogs/johnm/archive/2011/09/29/103577.aspx And the details of the SSC party where the Exceptional DBA of 2011, Jeff Moden, will be awarded. http://www.simple-talk.com/community/blogs/rebecca_amos/archive/2011/10/05/103661.aspx   Cheers! Rodney

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• Must-see sessions at TCUK11

  - by Roger Hart

  Technical Communication UK is probably the best professional conference I've been to. Last year, I spoke there on content strategy, and this year I'll be co-hosting a workshop on embedded user assistance. Obviously, I'd love people to come along to that; but there are some other sessions I'd like to flag up for anybody thinking of attending. Tuesday 20th Sept - workshops This will be my first year at the pre-conference workshop day, and I'm massively glad that our workshop hasn't been scheduled along-side the one I'm really interested in. My picks: It looks like you're embedding user assistance. Would you like help? My colleague Dom and I are presenting this one. It's our paen to Clippy, to the brilliant idea he represented, and the crashing failure he was. Less precociously, we'll be teaching embedded user assistance, Red Gate style. Statistics without maths: acquiring, visualising and interpreting your data This doesn't need to do anything apart from what it says on the tin in order to be gold dust. But given the speakers, I suspect it will. A data-informed approach is a great asset to technical communications, so I'd recommend this session to anybody event faintly interested. The speakers here have a great track record of giving practical, accessible introductions to big topics. Go along. Wednesday 21st Sept - day one There's no real need to recommend the keynote for a conference, but I will just point out that this year it's Google's Patrick Hofmann. That's cool. You know what else is cool: Focus on the user, the rest follows An intro to modelling customer experience. This is a really exciting area for tech comms, and potentially touches on one of my personal hobby-horses: the convergence of technical communication and marketing. It's all part of delivering customer experience, and knowing what your users need lets you help them, sell to them, and delight them. Content strategy year 1: a tale from the trenches It's often been observed that content strategy is great at banging its own drum, but not so hot on compelling case studies. Here you go, folks. This is the presentation I'm most excited about so far. On a mission to communicate! Skype help their users communicate, but how do they communicate with them? I guess we'll find out. Then there's the stuff that I'm not too excited by, but you might just be. The standards geeks and agile freaks can get together in a presentation on the forthcoming ISO standards for agile authoring. Plus, there's a session on VBA for tech comms. I do have one gripe about day 1. The other big UK tech comms conference, UA Europe, have - I think - netted the more interesting presentation from Ellis Pratt. While I have no doubt that his TCUK case study on producing risk assessments will be useful, I'd far rather go to his talk on game theory for tech comms. Hopefully UA Europe will record it. Thursday 22nd Sept - day two Day two has a couple of slots yet to be confirmed. The rumour is that one of them will be the brilliant "Questions and rants" session from last year. I hope so. It's not ranting, but I'll be going to: RTFMobile: beyond stating the obvious Ultan O'Broin is an engaging speaker with a lot to say, and mobile is one of the most interesting and challenging new areas for tech comms. Even if this weren't a research-based presentation from a company with buckets of technology experience, I'd be going. It is, and you should too. Pattern recognition for technical communicators One of the best things about TCUK is the tendency to include sessions that tackle the theoretical and bring them towards the practical. Kai and Chris delivered cracking and well-received talks last year, and I'm looking forward to seeing what they've got for us on some of the conceptual underpinning of technical communication. Developing an interactive non-text learning programme Annoyingly, this clashes with Pattern Recognition, so I hope at least one of the streams is recorded again this year. The idea of communicating complex information without words us fascinating and this sounds like a great example of this year's third stream: "anything but text". For the localization and DITA crowds, there's rich pickings on day two, though I'm not sure how many of those sessions I'm interested in. In the 13:00 - 13:40 slot, there's an interesting clash between Linda Urban on re-use and training content, and a piece on minimalism I'm sorely tempted by. That's my pick of #TCUK11. I'll be doing a round-up blog after the event, and probably talking a bit more about it beforehand. I'm also reliably assured that there are still plenty of tickets.

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• When does "proper" programming no longer matter?

  - by Kai Qing

  I've been a full time programmer for about 8 years now. Web based mostly, ranging in weird jobs for clients. Never anything I "want" to do. So my experience is limited to what I've been contracted to do, having no real incentive to master anything in particular. So here's my scenario and ultimately what I wonder about... I've been building an android game in my spare time. It's using the libgdx library so quite a bit of the heavy lifting is done for me. I don't read much of the docs cause unless it's in tutorial format I will just not care, and ultimately most of my questions have already been asked on stackoverflow. I get along fine and my game works as expected... Suspiciously well, even. So much so that I wonder why one should bother to be "proper" when coding if the end result is ultimately the same. To be more specific, I used a hashtable because I wanted something close to an associative array. Human readable key values. In other places to achieve similar things, I use a vector. I know libgdx has vector2 and vector3 classes, but I've never used them. When I come across weird problems and search stackoverflow for help, I see a lot of people just reaming the questions that use a certain datatype when another one is technically "proper." Like using an ArrayList because it does not require defined bounds versus re-defining an int[] with new known boundaries. Or even something trivial like this: for(int i = 0; i < items.length; i ++) { // do something } I know it evaluates item.length on every iteration. I just don't care. I know items will never be more than 15 to 20 items. So why bother caring if I evaluate items.length on every iteration? So I wonder - why does everyone get all up in arms over this? Who cares if I use a less efficient datatype to get the job done? I ran some tests to see how the app performs using the lazy, get it done fast and don't look back method I just described versus the proper, follow the tutorial and use the exact data types suggested by the community. The results: Same thing. Average 45 fps. I opened every app on the phone and galaxy tab. Same deal. No difference. My game is pretty graphic intensive. It's not like it's just a simple thing. I expected it to perform kind of badly since I don't care to optimize image assets or... well, you probably get the idea. I'm making the game for fun. As a joke, really. But in doing so I'm working outside the normal scope of my job, which is to always follow the rules and do it the right way. So to say, I am without bounds here and this has caused me to wonder why I ever really care to be "proper" So I guess my question to you is this: Is there a threshold when it no longer matters to be proper? Is there a lasting, longer term consequence to the lazy, get it done and don't look back route? Is it ok to say - "so long as it gets the job done, I don't care?" Disclaimer: When I program my game, I am almost always drunk. I do it to remember why I got into this stuff to begin with because the monotony of client based web work will make you hate being a programmer. I'm having a blast and my game is not crashing, tests well, performs well, looks good on all devices so far and has no noticeable negative impact on any of my testing devices. I expected failure because I was being so drunkenly careless with my code, but to my surprise, it had no noticeable impact. I am now starting to question the need to be careful. Help me regain the ability to care! ... or explain why it's not a bad thing to not care. Secondary disclaimer: I am aware of the benefits of maintainability. For myself and others. Agreed. But it's not like someone happening across my inefficient int[] loop won't know what it does. As an experienced programmer those kinds of things are just clear on sight. I document the complex stuff for myself knowing I was drunk and will probably need a reminder. Those notes would clarify any confusion for someone who might ever gaze upon my ridiculous game - though the reality is that either I maintain it myself or it fades into time. I'm ok with that. But if it doesn't slow the device down, or crash, then crossing the t's and dotting the i's might actually require more time than it's worth.

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• CodePlex Daily Summary for Monday, June 02, 2014

  CodePlex Daily Summary for Monday, June 02, 2014Popular ReleasesPortable Class Library for SQLite: Portable Class Library for SQLite - 3.8.4.4: This pull request from mattleibow addresses an issue with custom function creation (define functions in C# code and invoke them from SQLite as id they where regular SQL functions). Impact: Xamarin iOSTweetinvi a friendly Twitter C# API: Tweetinvi 0.9.3.x: Timelines- Added all the parameters available from the Timeline Endpoints in Tweetinvi. - This is available for HomeTimeline, UserTimeline, MentionsTimeline // Simple query var tweets = Timeline.GetHomeTimeline(); // Create a parameter for queries with specific parameters var timelineParameter = Timeline.GenerateHomeTimelineRequestParameter(); timelineParameter.ExcludeReplies = true; timelineParameter.TrimUser = true; var tweets = Timeline.GetHomeTimeline(timelineParameter); Tweets- Add mis...Sandcastle Help File Builder: Help File Builder and Tools v2014.5.31.0: General InformationIMPORTANT: On some systems, the content of the ZIP file is blocked and the installer may fail to run. Before extracting it, right click on the ZIP file, select Properties, and click on the Unblock button if it is present in the lower right corner of the General tab in the properties dialog. This release completes removal of the branding transformations and implements the new VS2013 presentation style that utilizes the new lightweight website format. Several breaking cha...Tooltip Web Preview: ToolTip Web Preview: Version 1.0Database Helper: Release 1.0.0.0: First Release of Database HelperCoMaSy: CoMaSy1.0.2: !Contact Management SystemImage View Slider: Image View Slider: This is a .NET component. We create this using VB.NET. Here you can use an Image Viewer with several properties to your application form. We wish somebody to improve freely. Try this out! Author : Steven Renaldo Antony Yustinus Arjuna Purnama Putra Andre Wijaya P Martin Lidau PBK GENAP 2014 - TI UKDWAspose for Apache POI: Missing Features of Apache POI WP - v 1.1: Release contain the Missing Features in Apache POI WP SDK in Comparison with Aspose.Words for dealing with Microsoft Word. What's New ?Following Examples: Insert Picture in Word Document Insert Comments Set Page Borders Mail Merge from XML Data Source Moving the Cursor Feedback and Suggestions Many more examples are yet to come here. Keep visiting us. Raise your queries and suggest more examples via Aspose Forums or via this social coding site.SEToolbox: 01.032.014 Release 1: Added fix when loading game Textures for icons causing 'Unable to read beyond the end of the stream'. Added new Resource Report, that displays all in game resources in a concise report. Added in temp directory cleaner, to keep excess files from building up. Fixed use of colors on the windows, to work better with desktop schemes. Adding base support for multilingual resources. This will allow loading of the Space Engineers resources to show localized names, and display localized date a...ClosedXML - The easy way to OpenXML: ClosedXML 0.71.2: More memory and performance improvements. Fixed an issue with pivot table field order.Vi-AIO SearchBar: Vi – AIO Search Bar: Version 1.0Top Verses ( Ayat Emas ): Binary Top Verses: This one is the bin folder of the component. the .dll component is inside.Traditional Calendar Component: Traditional Calender Converter: Duta Wacana Christian University This file containing Traditional Calendar Component and Demo Aplication that using Traditional Calendar Component. This component made with .NET Framework 4 and the programming language is C# .SQLSetupHelper: 1.0.0.0: First Stable Version of SQL SetupComposite Iconote: Composite Iconote: This is a composite has been made by Microsoft Visual Studio 2013. Requirement: To develop this composite or use this component in your application, your computer must have .NET framework 4.5 or newer.Magick.NET: Magick.NET 6.8.9.101: Magick.NET linked with ImageMagick 6.8.9.1. Breaking changes: - Int/short Set methods of WritablePixelCollection are now unsigned. - The Q16 build no longer uses HDRI, switch to the new Q16-HDRI build if you need HDRI.fnr.exe - Find And Replace Tool: 1.7: Bug fixes Refactored logic for encoding text values to command line to handle common edge cases where find/replace operation works in GUI but not in command line Fix for bug where selection in Encoding drop down was different when generating command line in some cases. It was reported in: https://findandreplace.codeplex.com/workitem/34 Fix for "Backslash inserted before dot in replacement text" reported here: https://findandreplace.codeplex.com/discussions/541024 Fix for finding replacing...VG-Ripper & PG-Ripper: VG-Ripper 2.9.59: changes NEW: Added Support for 'GokoImage.com' links NEW: Added Support for 'ViperII.com' links NEW: Added Support for 'PixxxView.com' links NEW: Added Support for 'ImgRex.com' links NEW: Added Support for 'PixLiv.com' links NEW: Added Support for 'imgsee.me' links NEW: Added Support for 'ImgS.it' linksToolbox for Dynamics CRM 2011/2013: XrmToolBox (v1.2014.5.28): XrmToolbox improvement XrmToolBox updates (v1.2014.5.28)Fix connecting to a connection with custom authentication without saved password Tools improvement New tool!Solution Components Mover (v1.2014.5.22) Transfer solution components from one solution to another one Import/Export NN relationships (v1.2014.3.7) Allows you to import and export many to many relationships Tools updatesAttribute Bulk Updater (v1.2014.5.28) Audit Center (v1.2014.5.28) View Layout Replicator (v1.2014.5.28) Scrip...Microsoft Ajax Minifier: Microsoft Ajax Minifier 5.10: Fix for Issue #20875 - echo switch doesn't work for CSS CSS should honor the SASS source-file comments JS should allow multi-line comment directivesNew Projects[ISEN] Rendu de projet Naughty3Dogs - Pong3D: Pong3D est un jeu qui reprend le principe classique du Pong en le portant dans un environnement 3D à l'aide du langage c# et du moteur Unity3DBootstrap for MVC: Bootstrap for MVC.F. A. Q. - Najczesciej zadawane pytania: FAQForuMvc: Technifutur short projecthomework456: no.iStoody: Studies organize solution, available through app for Windows and Windows Phone.liaoliao: ???????????Price Tracker: Allows a user to track prices based on parsed emailsRoslynEval: RoslynRx Hub: Rx Hub provides server side computation which initiate by subscriber requestSharepoint Online AppCache Reset: We are an IT resource company providing Virtual IT services and custom and opensource programs for everyday needs. UnitConversionLib : Smart Unit Conversion Library in C#: Conversion of units, arithmetic operation and parsing quantities with their units on run time. Smart unit converter and conversion lib for physical quantities,

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• A deadlock was detected while trying to lock variables in SSIS

  Error: 0xC001405C at SQL Log Status: A deadlock was detected while trying to lock variables "User::RowCount" for read/write access. A lock cannot be acquired after 16 attempts. The locks timed out. Have you ever considered variable locking when building your SSIS packages? I expect many people haven’t just because most of the time you never see an error like the one above. I’ll try and explain a few key concepts about variable locking and hopefully you never will see that error. First of all, what is all this variable locking all about? Put simply SSIS variables have to be locked before they can be accessed, and then of course unlocked once you have finished with them. This is baked into SSIS, presumably to reduce the risk of race conditions, but with that comes some additional overhead in that you need to be careful to avoid lock conflicts in some scenarios. The most obvious place you will come across any hint of locking (no pun intended) is the Script Task or Script Component with their ReadOnlyVariables and ReadWriteVariables properties. These two properties allow you to enter lists of variables to be used within the task, or to put it another way, these lists of variables to be locked, so that they are available within the task. During the task pre-execute phase the variables and locked, you then use them during the execute phase when you code is run, and then unlocked for you during the post-execute phase. So by entering the variable names in one of the two list, the locking is taken care of for you, and you just read and write to the Dts.Variables collection that is exposed in the task for the purpose. As you can see in the image above, the variable PackageInt is specified, which means when I write the code inside that task I don’t have to worry about locking at all, as shown below. public void Main() { // Set the variable value to something new Dts.Variables["PackageInt"].Value = 199; // Raise an event so we can play in the event handler bool fireAgain = true; Dts.Events.FireInformation(0, "Script Task Code", "This is the script task raising an event.", null, 0, ref fireAgain); Dts.TaskResult = (int)ScriptResults.Success; } As you can see as well as accessing the variable, hassle free, I also raise an event. Now consider a scenario where I have an event hander as well as shown below. Now what if my event handler uses tries to use the same variable as well? Well obviously for the point of this post, it fails with the error quoted previously. The reason why is clearly illustrated if you consider the following sequence of events. Package execution starts Script Task in Control Flow starts Script Task in Control Flow locks the PackageInt variable as specified in the ReadWriteVariables property Script Task in Control Flow executes script, and the On Information event is raised The On Information event handler starts Script Task in On Information event handler starts Script Task in On Information event handler attempts to lock the PackageInt variable (for either read or write it doesn’t matter), but will fail because the variable is already locked. The problem is caused by the event handler task trying to use a variable that is already locked by the task in Control Flow. Events are always raised synchronously, therefore the task in Control Flow that is raising the event will not regain control until the event handler has completed, so we really do have un-resolvable locking conflict, better known as a deadlock. In this scenario we can easily resolve the problem by managing the variable locking explicitly in code, so no need to specify anything for the ReadOnlyVariables and ReadWriteVariables properties. public void Main() { // Set the variable value to something new, with explicit lock control Variables lockedVariables = null; Dts.VariableDispenser.LockOneForWrite("PackageInt", ref lockedVariables); lockedVariables["PackageInt"].Value = 199; lockedVariables.Unlock(); // Raise an event so we can play in the event handler bool fireAgain = true; Dts.Events.FireInformation(0, "Script Task Code", "This is the script task raising an event.", null, 0, ref fireAgain); Dts.TaskResult = (int)ScriptResults.Success; } Now the package will execute successfully because the variable lock has already been released by the time the event is raised, so no conflict occurs. For those of you with a SQL Engine background this should all sound strangely familiar, and boils down to getting in and out as fast as you can to reduce the risk of lock contention, be that SQL pages or SSIS variables. Unfortunately we cannot always manage the locking ourselves. The Execute SQL Task is very often used in conjunction with variables, either to pass in parameter values or get results out. Either way the task will manage the locking for you, and will fail when it cannot lock the variables it requires. The scenario outlined above is clear cut deadlock scenario, both parties are waiting on each other, so it is un-resolvable. The mechanism used within SSIS isn’t actually that clever, and whilst the message says it is a deadlock, it really just means it tried a few times, and then gave up. The last part of the error message is actually the most accurate in terms of the failure, A lock cannot be acquired after 16 attempts. The locks timed out.  Now this may come across as a recommendation to always manage locking manually in the Script Task or Script Component yourself, but I think that would be an overreaction. It is more of a reminder to be aware that in high concurrency scenarios, especially when sharing variables across multiple objects, locking is important design consideration. Update – Make sure you don’t try and use explicit locking as well as leaving the variable names in the ReadOnlyVariables and ReadWriteVariables lock lists otherwise you’ll get the deadlock error, you cannot lock a variable twice!

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• Database Owner Conundrum

  - by Johnm

  Have you ever restored a database from a production environment on Server A into a development environment on Server B and had some items, such as Service Broker, mysteriously cease functioning? You might want to consider reviewing the database owner property of the database. The Scenario Recently, I was developing some messaging functionality that utilized the Service Broker feature of SQL Server in a development environment. Within the instance of the development environment resided two databases: One was a restored version of a production database that we will call "RestoreDB". The second database was a brand new database that has yet to exist in the production environment that we will call "DevDB". The goal is to setup a communication path between RestoreDB and DevDB that will later be implemented into the production database. After implementing all of the Service Broker objects that are required to communicate within a database as well as between two databases on the same instance I found myself a bit confounded. My testing was showing that the communication was successful when it was occurring internally within DevDB; but the communication between RestoreDB and DevDB did not appear to be working. Profiler to the rescue After carefully reviewing my code for any misspellings, missing commas or any other minor items that might be a syntactical cause of failure, I decided to launch Profiler to aid in the troubleshooting. After simulating the cross database messaging, I noticed the following error appearing in Profiler: An exception occurred while enqueueing a message in the target queue. Error: 33009, State: 2. The database owner SID recorded in the master database differs from the database owner SID recorded in database '[Database Name Here]'. You should correct this situation by resetting the owner of database '[Database Name Here]' using the ALTER AUTHORIZATION statement. Now, this error message is a helpful one. Not only does it identify the issue in plain language, it also provides a potential solution. An execution of the following query that utilizes the catalog view sys.transmission_queue revealed the same error message for each communication attempt: SELECT     * FROM        sys.transmission_queue; Seeing the situation as a learning opportunity I dove a bit deeper. Reviewing the database properties  The owner of a specific database can be easily viewed by right-clicking the database in SQL Server Management Studio and selecting the "properties" option. The owner is listed on the "General" page of the properties screen. In my scenario, the database in the production server was created by Frank the DBA; therefore his server login appeared as the owner: "ServerName\Frank". While this is interesting information, it certainly doesn't tell me much in regard to the SID (security identifier) and its existence, or lack thereof, in the master database as the error suggested. I pulled together the following query to gather more interesting information: SELECT     a.name     , a.owner_sid     , b.sid     , b.name     , b.type_desc FROM        master.sys.databases a     LEFT OUTER JOIN master.sys.server_principals b         ON a.owner_sid = b.sid WHERE     a.name not in ('master','tempdb','model','msdb'); This query also helped identify how many other user databases in the instance were experiencing the same issue. In this scenario, I saw that there were no matching SIDs in server_principals to the owner SID for my database. What login should be used as the database owner instead of Frank's? The system stored procedure sp_helplogins will provide a list of the valid logins that can be used. Here is an example of its use, revealing all available logins: EXEC sp_helplogins;  Fixing a hole The error message stated that the recommended solution was to execute the ALTER AUTHORIZATION statement. The full statement for this scenario would appear as follows: ALTER AUTHORIZATION ON DATABASE:: [Database Name Here] TO [Login Name]; Another option is to execute the following statement using the sp_changedbowner system stored procedure; but please keep in mind that this stored procedure has been deprecated and will likely disappear in future versions of SQL Server: EXEC dbo.sp_changedbowner @loginname = [Login Name]; .And They Lived Happily Ever After Upon changing the database owner to an existing login and simulating the inner and cross database messaging the errors have ceased. More importantly, all messages sent through this feature now successfully complete their journey. I have added the ownership change to my restoration script for the development environment.

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• First Foray&ndash;About timeout

  - by SQLMonger

  It has been quite a while since I signed up for this blog site and high time that something was posted.  I have a list of topics that I will be working through and posting.  Some I am sure will have been posted by others, but I will be sticking to the technical problems and challenges that I’ve recently faced, and the solutions that worked for me.  My motto when learning something new has always been “My kingdom for an example!”, and I plan on delivering useful examples here so others can learn from my efforts, failures and successes.   A bit of background about me… My name is Clayton Groom. I am a founding partner of a consulting firm in St. Louis Missouri, Covenant Technology Partners, LLC and focus on SQL Server Data Warehouse design, Analysis Services and Enterprise Reporting solutions.  I have been working with SQL Server since the early nineties, when it still only ran on OS/2. I love solving puzzles and technical challenges.   Enough about me… On to a real problem… SSIS Connection Time outs versus Command Time outs Last week, I was working on automating the processing for a large Analysis Services cube.  I had reworked an SSIS package and script task originally posted by Vidas Matelis that automates the process of adding new and dropping old partitions to/from an Analysis Services cube.  I had the package working great, tested, and ready for deployment.  It basically performs a query against the source system to determine if there is new data in the warehouse that will require a new partition to be added to the cube, and it checks the cube to see if there are any partitions that are present that are no longer needed in a rolling 60 month window. My client uses Tivoli for running all their production jobs, and not SQL Agent, so I had to build a command line file for Tivoli to use to run the package. Everything was going great. I had tested the command file from my development workstation using an XML configuration file to pass in server-specific parameters into the package when executed using the DTExec utility. With all the pieces ready, I updated the dtsconfig file to point to the UAT environment and started working with the Tivoli developer to test the job.  On the first run, the job failed, and from what I could see in the SSIS log, it had failed because of a timeout. Other errors in the log made me think that perhaps the connection string had not been passed into the package correctly. We bumped the Connection Manager  timeout values from 20 seconds to 120 seconds and tried again. The job still failed. After changing the command line to use the /SET option instead of the /CONFIGFILE option, we tested again, and again failure. After a number more failed attempts, and getting the Teradata DBA involved to monitor and see if we were connecting and failing or just failing to connect, we determined that the job was indeed connecting to the server and then disconnecting itself after 30 seconds.  This seemed odd, as we had the timeout values for the connection manager set to 180 seconds by then.  At this point one of the DBA’s found a post on the Teradata forum that had the clues to the puzzle: There is a separate “CommandTimeout” custom property on the Data source object that may needed to be adjusted for longer running queries.  I opened up the SSIS package, opened the data flow task that generated the partition list table and right-clicked on the data source. from the context menu, I selected “Show Advanced Editor” and found the property. Sure enough, it was set to 30 seconds. The CommandTimeout property can also be edited in the SSIS Properties sheet. In order to determine how long the timeout needed to be, I ran the query from the task in the development environment and received a response in a matter of seconds.  I then tried the same query against the production database and waited several minutes for a response. This did not seem to be a reasonable response time for the query involved, and indeed it wasn’t. The Teradata DBA’s adjusted the query governor settings for the service account I was testing with, and we were able to get the response back down under a minute.  Still, I set the CommandTimeout property to a much higher value in case the job was ever started during a time of high-demand on the production server. With this change in place, the job finally completed successfully.  The lesson learned for me was two-fold: Always compare query execution times between development and production environments, and don’t assume that production will always be faster.  With higher user demands, query governors, and a whole lot more data, the execution time of even what might seem to be simple queries can vary greatly. SSIS Connection time out settings do not affect command time outs.  Connection timeouts control how long the package will wait for a response from the server before assuming the server is not available or is not responding. Command time outs control how long a task will wait for results to start being returned before deciding that the server is not responding. Both lessons seem pretty straight forward, and I felt pretty sheepish once I finally figured out what the issue was.  To be fair though, In the 5+ years that I have been working with SSIS, I could only recall one other time where I had to set the CommandTimeout property, and that memory only resurfaced while I was penning this post.

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• Oracle Partner Store (OPS) New Enhancements

  - by Kristin Rose

  Effective June 29th, Oracle Partner Store (OPS) will release the enhancements listed below to improve your overall ordering experience. v Online Transactional Oracle Master Agreement (Online TOMA) The Online TOMA enables end users to execute a transactional end user license agreement with Oracle. The new Online TOMA in OPS will replace the need for you to obtain a signed hard copy of the TOMA from the end user. You will now initiate the Online TOMA via OPS. Navigation: OPS Home > Order Tools > Online TOMA Query > Request Online TOMA> End User Contact, click “Select for TOMA” > Select Language > Submit (an automated email is sent immediately to the requestor and the end user) Ø The Online TOMA can also be initiated from the ‘My OPS’ tab. Under the Online TOMA Query section partners can track Online TOMA request details submitted to end users. The status of the Online TOMA request and the OMA Key generated (once Ts&Cs of the Online TOMA are accepted by an end user) are also displayed in this table. There is also the ability to resend pending Online TOMA requests by clicking ‘Resend’. Navigation: OPS Home > Order Tools > Online TOMA Query For more details on the Transactional OMA, please click here. v Convert Deals to Carts The partner deal registration system within OPS will now allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart on all of their partners' registrations, regardless of whether they submitted on their partner's behalf, or the partner submitted themselves. Navigation: Login > Deal Registrations > Deal Registration List > Open the approved deal > Click Deal Reg ID number link to open > Click on 'Create Cart' link You can locate your newly created cart in the Saved Carts section of OPS. Links are also available from within an open deal or from the Deal Registration List. Click on the cart number to proceed. v Partner Opportunity Management: Deal Registration on OPS now allows you to see updated information on your opportunities from Oracle’s Fusion CRM opportunity management system.  Key fields such as close date, sales stage, products and status can be viewed by clicking the opportunity ID associated with the deal registration.  This new feature allows you to see regular updates to your opportunities after registrations are approved.  Through ongoing communication with Oracle Channel Managers and Sales Reps, you can ensure that Oracle has the latest information on your active registered deals. v Product Recommendations: When adding products to the Deal Registrations tab, OPS will now show additional products that you can try to include to maximize your sale and rebate. v Advanced Customer Support(ACS) Services Note: This will be available from July 9th. Initiate the purchase of the complete stack (HW/SW/Services) online with one single OPS order. More ACS services now supported online with exception of Start-Up Pack: · New SW installation services for Standard Configurations & stand alone System Software. · New Pre-production & Go-live services for Standard & Engineered Systems · New SW configuration & Platinum Pre-Production & Go-Live services for Engineered Systems · New Travel & Expenses Estimate included · New Partner & VAD volume discount supported v Software as a Service (SaaS) for Independent Software Vendors (ISVs): Oracle SaaS ISVs can now use OPS to submit their monthly usage reports to Oracle within 20 days after the end of every month. Navigation: OPS Home > Cart > Transaction Type: Partner SaaS for ISV’s > Add Eligible Products > Check out v Existing Approvals: In an effort to reduce the processing time of discount approvals, we have added a new section in the Request Approval page for you to communicate pre-existing approvals without having to attach the DAT. Just enter the Approval ID and submit your request. In case of existing software approvals, you will be required to submit the DAT with the Contact Information section filled out. v Additional data for Shipping Box Labels and Packing Slips OPS now has additional fields in the Shipping Notes section for you to add PO details. This will help you easily identify shipments as they arrive. Partners will have an End User PO field, whereas VADs will have VAR and End User PO fields. v Shipping Notes on OPS Hardware delivery Shipping Notes will now have multiple options to better suit your requirements. v Reminders for Royalty Reporting Partners: If you have not submitted your royalty report online, OPS will now send an automated alert to remind you. v Order Tracker Changes: · Order Tracker will now have a deal reg flag (Yes/No). You can now clearly distinguish between orders that have registered opportunities. · All lines of the order will be visible in the order details list. v Changes in Terminology · You will notice textual changes on some of our labels and messages relating to approval requests. “Discount Requests” has been replaced with “Approval Requests” to cater to some of our other offerings. · First Line Support (FLS) transaction type has been renamed to Support Provider Partner (SPP). OPS Support For more details on these enhancements, please request a training here. For assistance on the Oracle Partner Store, please contact the OPS support team in your region. NAMER: [email protected] LAD: [email protected] EMEA : [email protected] APAC: [email protected] Japan: [email protected] You can even call us on our Hotline! Find your local number here.     Thank you, Oracle Partner Store Support Team      

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• The Customer Experience Imperative: A Game Changer for Brands

  - by Jeri Kelley

  By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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