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• Selling an open source project: some issues

  - by Sander

  I am the creator / main developer of a small sized open source (PHP) project (GPL3). Currently there is a development team of 3 people (me included). This team has been quite active for some time, but since almost 2 years not much has happened. I myself have decided I want to stop working on the project, but I can't just leave the project because I care about it and I know if I abandon it, it will just be a matter of time before the project completely dies. At this moment, there are still some users and the project is only slightly out-of-date. So I'm thinking about selling the whole project. Of course I'd need to get consent of the other developers, but for now I'm assuming that's not a big problem. So at this moment I have 2 questions: 1) If the project would be sold to a commercial party, would it be possible for them to convert the project to closed source? I would prefer to sell the project to a company/organization that would continue the development under an open source license. 2) Does anyone have any tips to find interested parties? I don't know if I just want to put up a "For Sale" sign on the website of the project. Maybe someone has experience with a comparable situation. Ok guys, thanks in advance!

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• The Oracle Platform

  - by Naresh Persaud

  Today’s enterprises typically create identity management infrastructures using ad-hoc, multiple point solutions. Relying on point solutions introduces complexity and high cost of ownership leading many organizations to rethink this approach. In a recent worldwide study of 160 companies conducted by Aberdeen Research, there was a discernible shift in this trend as businesses are now looking to move away from the point solution approach from multiple vendors and adopt an integrated platform approach. By deploying a comprehensive identity and access management strategy using a single platform, companies are saving as much as 48% in IT costs, while reducing audit deficiencies by nearly 35%. According to Aberdeen's research, choosing an integrated suite or “platform” of solutions for Identity Management from a single vendor can have many advantages over choosing “point solutions” from multiple vendors. The Oracle Identity Management Platform is uniquely designed to offer several compelling benefits to our customers.  Shared Services: Instead of separate solutions for - Administration, Authentication, Authorization, Audit and so on–  Oracle Identity Management offers a set of share services that allows these services to be consumed by each component in the stack and by developers of new applications  Actionable Intelligence: The most compelling benefit of the Oracle platform is ” Actionable intelligence” which means if there is a compliance violation, the same platform can fix it. And If a user is logging in from an un-trusted device or we detect an attack and act proactively on that information. Suite Interoperability: With the oracle platform the components all connect and integrated with each other. So if an organization purchase the platform for provisioning and wants to manage access, then the same platform can offer access management which leads to cost savings. Extensible and Configurable: With point solutions – you typically get limited ability to extend the tool to address custom requirements. But with the Oracle platform all of the components have a common way to extend the UI and behavior Find out more about the Oracle Platform approach in this presentation. Platform approach-series-the oracleplatform-final View more PowerPoint from OracleIDM

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• Payroll Customers Must Apply Mandatory Patches to Maintain Your Supportability

  - by DanaD

  The HRMS Suite of products has minimum required Rollup Patch (RUP) levels as well as additional mandatory patches that our customers must apply to ensure they are in compliance for support.  Without these patches, customers risk not being able to apply any fixes for issues they encounter as these RUPs and mandatory patches are the minimum patch level expected by Oracle Support and Oracle Development.  Core Payroll and International Payroll customers must apply the yearly Rollup Patch within 12 months of its issue. Legislative Payroll customers have additional requirements for the Rollup Patch, as the RUP generally is a pre-requisite for the next Year End/Fourth Quarter/Year Begin payroll processing supported by Oracle. These minimum RUP patches and other mandatory patches for your product or legislation are created with the following goals in mind: Compliance: Manage the people in your organization within the requirements of a specific country. Supportability: Ensure you are on a common code base so that if problems are identified, patches can be readily provided to you. Reliability: Reliable code with multiple customer downloads and comprehensive testing. For the listing of Mandatory Rollup Patches for Oracle Payroll please view: Doc ID 295406.1: Mandatory Family Pack/Rollup Patch (RUP) Levels for Oracle Payroll. For the listing of Mandatory Patches for the HRMS Suite please view: Doc ID 1160507.1: Oracle E-Business Suite HCM Information Center – Consolidated HRMS Mandatory Patch List. For information on the latest Rollup Patches (RUPs) for the HRMS Suite please view: Doc ID 135266.1: Oracle HRMS Product Family – Release 11i & 12 Information.

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• Oracle Exalogic Customer Momentum @ OOW'12

  - by Sanjeev Sharma

  [Adapted from here]  At Oracle Open World 2012, i sat down with some of the Oracle Exalogic early adopters  to discuss the business benefits these businesses were realizing by embracing the engineered systems approach to data-center modernization and application consolidation. Below is an overview of the 4 businesses that won the Oracle Fusion Middleware Innovation Award for Oracle Exalogic this year. Company: Netshoes About: Leading online retailer of sporting goods in Latin America.Challenges: Rapid business growth resulted in frequent outages and poor response-time of online store-front Conventional ad-hoc approach to horizontal scaling resulted in high CAPEX and OPEX Poor performance and unavailability of online store-front resulted in revenue loss from purchase abandonment Solution: Consolidated ATG Commerce and Oracle WebLogic running on Oracle Exalogic.Business Impact:Reduced abandonment rates resulting in a two-digit increase in online conversion rates translating directly into revenue up-liftCompany: ClaroAbout: Leading communications services provider in Latin America.Challenges: Support business growth over the next 3  - 5 years while maximizing re-use of existing middleware and application investments with minimal effort and risk Solution: Consolidated Oracle Fusion Middleware components (Oracle WebLogic, Oracle SOA Suite, Oracle Tuxedo) and JAVA applications onto Oracle Exalogic and Oracle Exadata. Business Impact:Improved partner SLA’s 7x while improving throughput 5X and response-time 35x for  JAVA applicationsCompany: ULAbout: Leading safety testing and certification organization in the world.Challenges: Transition from being a non-profit to a profit oriented enterprise and grow from a $1B to $5B in annual revenues in the next 5 years Undertake a massive business transformation by aligning change strategy with execution Solution: Consolidated Oracle Applications (E-Business Suite, Siebel, BI, Hyperion) and Oracle Fusion Middleware (AIA, SOA Suite) on Oracle Exalogic and Oracle ExadataBusiness Impact:Reduced financial and operating risk in re-architecting IT services to support new business capabilities supporting 87,000 manufacturersCompany: Ingersoll RandAbout: Leading manufacturer of industrial, climate, residential and security solutions.Challenges: Business continuity risks due to complexity in enforcing consistent operational and financial controls; Re-active business decisions reduced ability to offer differentiation and compete Solution: Consolidated Oracle E-business Suite on Oracle Exalogic and Oracle ExadataBusiness Impact:Service differentiation with faster order provisioning and a shorter lead-to-cash cycle translating into higher customer satisfaction and quicker cash-conversionCheck out the winners of the Oracle Fusion Middleware Innovation awards in other categories here.

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• Customer Experience in the Year Ahead

  - by Christina McKeon

  With 2012 coming to an end soon, we find ourselves reflecting on the year behind us and the year ahead. Now is a good time for reflection on your customer experience initiatives to see how far you have come and where you need to go. Looking back on your customer experience efforts this year, were you able to accomplish the following? Customer journey mapping Align processes across the entire customer lifecyle (buying and owning) Connect all functional areas to the same customer data Deliver consistent and personal experiences across all customer touchpoints Make it easy and rewarding to be your customer Hire and develop talent that drives better customer experiences Tie key performance indicators (KPIs) to each of your customer experience objectives This is by no means a complete checklist for your customer experience strategy, but it does help you determine if you have moved in the right direction for delivering great customer experiences. If you are just getting started with customer experience planning or were not able to get to everything on your list this year, consider focusing on customer journey mapping in 2013. This exercise really helps your organization put your customer in the center and understand how everything you do affects that customer. At Oracle, we see organizations in various stages of customer experience maturity all learn a lot when they go through journey mapping. Companies just starting out with customer experience get a complete understanding of what it is like to be a customer and how everything they do affects that customer. And, organizations that are further along with customer experience often find journey mapping helps provide perspective when re-visiting their customer experience strategy. Happy holidays and best wishes for delivering great customer journeys in 2013!

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• Please help me decide if I should I change jobs [closed]

  - by KindaNewbie

  About me: I am very entrepreneurial and believe I would do well working solo as a consultant and possibly hiring help. I do want to do that at some point. I love to learn and a good challenge. Please help me make this decision! Current job (I am there for about 4 years): Pros: secure job good pay (I guess I am 80 percentile for my level/geographical area) large corporation - main business is not software excellent health insurance for low cost to me, pension, 401k matching, 6 weeks paid time off per year small dev team use of latest technologies (mostly WPF/silverlight) low supervision (I can do personal things all the time) I get to do a lot of moonlighting and my goal was to go solo full-time in a year or so. Cons: small team of non-professional devs 50% of my time I do things I don't enjoy projects are not meaningful to the organization If I left it wouldn't be too hard for them - business would resume as usual. Nobody besides my small team of 3 has any idea about software development whatsoever. Prospect job: Pros: small/agile software company same salary as current job same size dev team but all are very sharp (I would probably be the weakest of the team in the beginning) technology used is outside my comfort zone (latest cool web technolgies such as html5/jquery/...) - I am not a web dev and they know that. ton of learning opportunity Start-up - possibility of stock option/partial ownership of some sort Cons: Small office space - not able to do personal things as often (may be pro) No room for moonlighting less benefits (but salary can compensate for that)

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• Is it bad to be the only person supporting software you have developed?

  - by trpt4him

  My employer has a need for a web-based application to manage and share data within the department, with approximately 50-75 possible users. I feel I have the ability to write it for them. I would likely use Python/Django with a MySQL database, so it would be open source. However, I'm the only IT person in my department (our larger organization has a separate IT support staff with which I often work, but not for web development). I want to develop this application, but if I leave in 1-2 years, and someone else has to come in after me and support it, will this be seen as a bad decision? This is assuming all the obvious points -- I will write documentation, I will comment my code, and I will strive to follow good application design principles. But will that be enough? In principle, is it acceptable for one person to develop and support an entire web application? Is this a "do first, then show and ask" kind of situation, or should I be certain it will be adopted by everyone involved first?

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• Call for papers for Oracle OpenWorld and JavaOne 2012!

  - by Javier Puerta

  Organization for Oracle OpenWorld and JavaOne 2012 has started. Watch out for further information to come in the coming weeks. Oracle OpenWorld Exhibition and Sponsorship Opportunities Exhibiting, sponsoring and advertising at Oracle OpenWorld 2012 is your best opportunity to achieve critical marketing and sales objectives. As the world's preeminent Oracle conference, Oracle OpenWorld attracts influential users and decision-makers from customer organizations globally. Explore exhibition, branding and sponsorship opportunities now. Register NOW and Save - Super Saver Period Ends 30. March Register today and save $800 on your Oracle OpenWorld full conference pass. Call For Papers Opens 14. March Oracle OpenWorld Call for Papers will open Wednesday, 14. March.  Speak your mind to the world's largest gathering of the most-knowledgeable IT decision-makers, leading-edge developers, and advanced technologists. Don’t delay – the call for papers closes 11:59 PM PST on 9. April 2012. JavaOne Exhibition and Sponsorship Opportunities Exhibiting, sponsoring, and advertising at JavaOne 2012 provide premium opportunities for you to connect with a market that boasts 9 million Java developers. As the world's most authoritative Java conference, JavaOne attracts Java developers, architects, and enthusiasts from around the globe. Check out the exhibition, branding, and sponsorship opportunities available now. Register NOW and Save - Super Saver Period Ends 30. March Register today and save $600 on your JavaOne full conference pass. Call For Papers Opens 14. March Show and Tell. Call for papers will open Wednesday, 14. March.  Lead a session and share your fresh insights and best practices to drive the advancement JavaOne. Don’t delay – the call for papers closes 11:59 PM PST on 9. April 2012.

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• Call for papers for Oracle OpenWorld and JavaOne 2012!

  - by Javier Puerta

  Organization for Oracle OpenWorld and JavaOne 2012 has started. Watch out for further information to come in the coming weeks. Oracle OpenWorld Exhibition and Sponsorship Opportunities Exhibiting, sponsoring and advertising at Oracle OpenWorld 2012 is your best opportunity to achieve critical marketing and sales objectives. As the world's preeminent Oracle conference, Oracle OpenWorld attracts influential users and decision-makers from customer organizations globally. Explore exhibition, branding and sponsorship opportunities now. Register NOW and Save - Super Saver Period Ends 30. March Register today and save $800 on your Oracle OpenWorld full conference pass. Call For Papers Opens 14. March Oracle OpenWorld Call for Papers will open Wednesday, 14. March.  Speak your mind to the world's largest gathering of the most-knowledgeable IT decision-makers, leading-edge developers, and advanced technologists. Don’t delay – the call for papers closes 11:59 PM PST on 9. April 2012. JavaOne Exhibition and Sponsorship Opportunities Exhibiting, sponsoring, and advertising at JavaOne 2012 provide premium opportunities for you to connect with a market that boasts 9 million Java developers. As the world's most authoritative Java conference, JavaOne attracts Java developers, architects, and enthusiasts from around the globe. Check out the exhibition, branding, and sponsorship opportunities available now. Register NOW and Save - Super Saver Period Ends 30. March Register today and save $600 on your JavaOne full conference pass. Call For Papers Opens 14. March Show and Tell. Call for papers will open Wednesday, 14. March.  Lead a session and share your fresh insights and best practices to drive the advancement JavaOne. Don’t delay – the call for papers closes 11:59 PM PST on 9. April 2012.

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• Can Dungeons & Dragons Make You More Successful? [Video]

  - by Jason Fitzpatrick

  Dungeons & Dragons gets a bit of a bad rap in popular culture, but in this video treatise from Idea Channel, they propose that Dungeons & Dragons wires players for success. There are some deeply ingrained stereotypes about Dungeons & Dragons, and those stereotypes usually begin and end with people shouting “NERD!!!” But the reality of the D&D universe is a whole lot more complex. Rather than being an escape from reality, D&D is actually a way to enhance some important real life skillz! It’s a chance to learn problem solving, visualization, interaction, organization, people management… the list could go on and on. Plus, there are some very famous non-nerds who have declared an affinity for D&D, so best stop criticizing and join in if you want to be a successful at the game of life. While we’re trying not to let our love of all things gaming cloud our judgement, we’re finding it difficult to disagree with the premise that open-ended play fosters creative and adaptive thinking. Can Dungeons & Dragons Make You A Confident & Successful Person? [via Boing Boing] HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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• Oracle E-Business Suite is Helping to Save Lives at the National Marrow Donor Program

  - by Di Seghposs

  To improve the management of its life-saving operations, the National Marrow Donor Program recently modernized its financial and procurement operations by upgrading to Oracle E-Business Suite 12.1.   As the global leader in bone marrow and umbilical cord blood transplants, the NMDP manages a complex ecosystem of donor, patient, hospital, and biological data. “Maintaining accurate data and having an efficient matching process is essential, particularly as our global database of bone marrow patients grows and donor lists expand,” says Bruce Schmaltz, director of finance/controller. “We rely on the Oracle E-Business Suite to ensure our procurement and financial management processes meet the highest standards, enabling our growing non-profit to work swiftly and efficiently to help improve and save lives.” As the non-profit organization and its registry grew larger, NMDP needed a modern platform to store and integrate its financial information and complicated procurement process. It selected Oracle E-Business Suite for its ability to fit seamlessly into NMDP’s enterprise architecture. NMDP initially implemented Oracle E-Business Suite release 12 by leveraging Oracle Business Accelerators, which are rapid implementation tools and templates that help reduce implementation time and costs. With Oracle Financial Management and Oracle Procurement, NMDP has streamlined back-office processes and integrated its procure-to-pay business processes by leveraging industry leading accounts payable, accounts receivable, and general ledger modules. NMDP is currently rolling out Oracle Hyperion Performance Management applications and plans to implement Oracle Order Management and Oracle Advanced Pricing by the end of 2012. Read more details about NMDP’s modernization efforts.  For more updates on Oracle Financial Management Solutions, view our November 2012 Oracle Information InDepth Financial Management newsletter. Subscribe Now. 

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• How do you get better working conditions? [closed]

  - by 0A0D

  I work at a business who has a software side and manufacturing side. The software we write is sold as a package along with other hardware that our customers purchase. I basically work in a warehouse. There is one door that seperates the engineers from the warehouse noise. I have asked for noise cancelling walls to be put in. I have asked multiple times over 6 months to be moved up front to one of two vacant sales offices, but they seem reluctant to let an Engineer move into a sales office. In fact, sales are the only ones with windows and they get commission though they make mistakes or overpromise to the customer. So, my question is how can I get better working conditions without necessarily having to leave my current job? It is very hard to work and concentrate. UPDATE I think I can finally close this chapter in my life. I have moved on to a large corporation which follows CMMI religiously and has even started using Agile in many of its projects. Nevertheless, there is organization, respect, and genuine care for the engineers and scientists that work for them. Pierre was right - quitting was the right answer. My life does not nearly have the amount of stress it used to have because I now work for a place that is organized and knows what it wants its engineers to do along with treating them like they should be treated.

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• SQL SERVER – FIX ERROR – Cannot connect to . Login failed. The login is from an untrusted domain and cannot be used with Windows authentication. (Microsoft SQL Server, Error: 18452)

  - by pinaldave

  Just a day ago, I was doing small attempting to connect to my local SQL Server using IP 127.0.0.1. The IP is of my local machine and SQL Server is installed on the local box as well. However, whenever I try to connect to the server it gave me following strange error. Cannot connect to 127.0.0.1. Login failed. The login is from an untrusted domain and cannot be used with Windows authentication. (Microsoft SQL Server, Error: 18452) The reason was indeed strange as I was trying to connect from local box to local box and it said my login was from an untrusted domain. As my system is not part of any domain, this was really confusing to me. Another thing was that I have been always able to connect always using 127.0.0.1 to SQL Server and this was a bit strange to me. I started to think what did I change since it  last time I connected to SQL Server. Suddenly I remembered that I had modified my computer’s host file for some other purpose. Solution: I opened my host file and immediately added entry like 127.0.0.1 localhost. Once I added it I was able to reconnect to SQL Server as usual. The location of the host file is C:\Windows\System32\drivers\etc. You will find file with the name hosts in it, make sure to open it with notepad. If you are part of a domain and your organization is using active directory, make sure that your account is added properly to active directory as well have proper security permissions to execute the task. Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Error Messages, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• A Cost Effective Solution to Securing Retail Data

  - by MichaelM-Oracle

  By Mike Wion, Director, Security Solutions, Oracle Consulting Services As so many noticed last holiday season, data breaches, especially those at major retailers, are now a significant risk that requires advance preparation. The need to secure data at all access points is now driven by an expanding privacy and regulatory environment coupled with an increasingly dangerous world of hackers, insider threats, organized crime, and other groups intent on stealing valuable data. This newly released Oracle whitepaper entitled Cost Effective Security Compliance with Oracle Database 12c outlines a powerful story related to a defense in depth, multi-layered, security model that includes preventive, detective, and administrative controls for data security. At Oracle Consulting Services (OCS), we help to alleviate the fears of massive data breach by providing expert services to assist our clients with the planning and deployment of Oracle’s Database Security solutions. With our deep expertise in Oracle Database Security, Oracle Consulting can help clients protect data with the security solutions they need to succeed with architecture/planning, implementation, and expert services; which, in turn, provide faster adoption and return on investment with Oracle solutions. On June 10th at 10:00AM PST , Larry Ellison will present an exclusive webcast entitled “The Future of Database Begins Soon”. In this webcast, Larry will launch the highly anticipated Oracle Database In-Memory technology that will make it possible to perform true real-time, ad-hoc, analytic queries on your organization’s business data as it exists at that moment and receive the results immediately. Imagine real-time analytics available across your existing Oracle applications! Click here to download the whitepaper entitled Cost Effective Security Compliance with Oracle Database 12c.

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• Failed Project: When to call it?

  - by Dan Ray

  A few months ago my company found itself with its hands around a white-hot emergency of a project, and my entire team of six pulled basically a five week "crunch week". In the 48 hours before go-live, I worked 41 of them, two back to back all-nighters. Deep in the middle of that, I posted what has been my most successful question to date. During all that time there was never any talk of "failure". It was always "get it done, regardless of the pain." Now that the thing is over and we as an organization have had some time to sit back and take stock of what we learned, one question has occurred to me. I can't say I've ever taken part in a project that I'd say had "failed". Plenty that were late or over budget, some disastrously so, but I've always ended up delivering SOMETHING. Yet I hear about "failed IT projects" all the time. I'm wondering about people's experience with that. What were the parameters that defined "failure"? What was the context? In our case, we are a software shop with external clients. Does a project that's internal to a large corporation have more space to "fail"? When do you make that call? What happens when you do? I'm not at all convinced that doing what we did is a smart business move. It wasn't my call (I'm just a code monkey) but I'm wondering if it might have been better to cut our losses, say we're not delivering, and move on. I don't just say that due to the sting of the long hours--the company royally lost its shirt on the project, plus the intangible costs to the company in terms of employee morale and loyalty were large. Factor that against the PR hit of failing to deliver a high profile project like this one was... and I don't know what the right answer is.

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• Gain More From Your Oracle Investments

  - by Oracle OpenWorld Blog Team

  By Yaldah Hakim, Oracle Managed Cloud ServicesOracle Managed Cloud Services enables organizations to leverage their Oracle investments by extending them into the cloud—for greater value, choice, and confidence. At Oracle OpenWorld, Oracle Managed Cloud Services has numerous activities and educational sessions planned so you can explore how your organization will benefit from the power of Oracle software and hardware in the cloud.Here are just a few of the Oracle Managed Cloud Services breakout sessions you can attend Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} : Moving into the Cloud with Oracle Cloud Services Upgrade your Oracle Applications into the Cloud Cloud Services: Security and Compliance in the Cloud  And don’t forget to check out the Oracle Cloud Services Lounge at Moscone West Level 3, where you can schedule one-on-one meetings with the cloud services experts.  Lounge Hours:Monday, October 1: 10:00 a.m. - 6:00 p.m.Tuesday, October 2: 10:00 a.m. - 6:00 p.m.Wednesday, October 3: 10:00 a.m. - 4:00 p.m.Thursday, October 4: 10:00 a.m. - 2:00 p.m. For a schedule of all Managed Cloud Services activities at Oracle OpenWorld, go here.

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• Congratulations to 2012 Innovation Award winners in BPM category

  - by Manoj Das

  Last year many of our customers went live on BPM 11g. It is my extreme pleasure to congratulate two of them – Amadeus and Navistar – for being awarded Oracle Fusion Middleware Innovation Award at Oracle OpenWorld 2012. We invited our customers to submit their most innovative BPM implementations that have delivered substantiated value to them. This year we saw more than 20 submissions from our customers seeing significant business value from their live BPM 11g deployments. The submissions came from across the world, spanning various industry verticals including manufacturing, healthcare, logistics, Hi-Tech, Public Sector, Education and covering many process usage patterns. Award submissions were evaluated based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. Amadeus Team Receiving Innovation Award from Hasan Rizvi Congratulations to Amadeus and Navistar and their teams on being recognized from among some very strong submissions and more importantly for the business value delivered. It is an honor to be part of your success and to play a small role in the innovation you drive. Navistar is a leading truck manufacturing company which produces International® brand commercial and military trucks, MaxxForce® brand diesel engines, IC Bus™ brand school and commercial buses, and Navistar RV brands of recreational vehicles. The company also provides truck and diesel engine service parts. Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to both travellers and travel providers. Both Navistar and Amadeus have leveraged Oracle BPM Suite to improve visibility into their business and made their business more agile and efficient. We congratulate them again and wish them continued success in their business and future BPM initiatives.

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• Impacting the Future through Collaboration at Alliance 14

  - by Jeb Dasteel-Oracle

  We’re hearing good things about the Alliance 14 conference held in Las Vegas by the Higher Education Users Group (HEUG) back in March. For those of you who aren’t familiar with Alliance 14 conferences, they are global events dedicated to enhancing and educating its members and the world on how higher educational institutions can utilize Oracle applications to change how they do business. The HEUG is an all-volunteer organization made up of individuals who collaborate with Oracle as part of the evolving higher education industry. Conference participants network with peers from other institutions (regionally and globally) to share the challenges; discuss solutions and ideas, and collaborate on HEUG strategic initiatives. The HEUG enables each institution to be a part of the ever-changing Oracle landscape. Watch the video below and hear directly from the attendees about their experience with Oracle and how being part of the HEUG has allowed them to  collaborate with one of their most importance resources... and with each other. Oracle is committed to fostering a strong and independent network of user groups worldwide. Currently over 900+ groups provide dynamic forums for customers to share information, experiences and expertise. If you’re interested in more information or joining an Oracle User Group, click and become part of a vibrant network of engaged users finding the best ways to get the most value from their Oracle investment and collaborating to provide a unified feedback voice to Oracle. Catch you next time, Jeb

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• Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

  - by Charles Knapp

  The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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• Sustainability at Oracle OpenWorld

  - by Oracle OpenWorld Blog Team

  By Evelyn Neumayr Leading businesses - not to mention individuals - recognize that environmental responsibility is good business. Well-thought out and well-structured environmental practices deliver triple benefit: to people, profits, and our planet. IT, as a central part of most organizations' business strategies, plays a pivotal role in developing environmental initiatives. Any Oracle OpenWorld attendee interested in learning how to use Oracle products to reduce both their organization’s environmental footprint, as well as their costs, should attend one of the many sustainability sessions being held at the conference. If you can only attend one sustainability-focused session, this is the one not to miss, where you can learn about innovative sustainability practices from customers on the leading edge. Eco-Enterprise Innovation Awards and the Business Case for SustainabilityWednesday, October 3, Moscone West 300510:15 - 11:15 a.m. If you can attend several sessions that have a sustainability focus, look here to find the listing of sessions that drill down into a specific product, where the discussion will focus on how that product can help achieve sustainability while improving enterprise operational efficiencies. Regardless of size and scope, all efforts are worthwhile. To learn more, go to the Sustainability Matters blog.

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• Keeping Your Employees Engaged Requires More Than Bright Shiny Objects

  - by Oracle Accelerate for Midsize Companies

  by Jim Lein | Sr. Principal Product Marketing Director | Oracle Midsize Programs | @JimLein If you are experiencing the challenges of hiring and retaining the best talent then you understand how important it is to keep employees engaged. An engaged employee is "one who understands his/her place in the organization and fully comprehends how they contribute to and participate in the firm's execution of its Mission and Vision". It goes deeper than just what I call "bright shiny objects". During my ski bum days, all my boss at the ski shop had to do was say, "If you put all these boots away before noon you can make a few powder runs and come back for the afternoon rush". That's as bright and shiny as it gets. Pamela Stroko heads up Oracle's HCM Sales Enablement and Development and is Talent Management and Expert and Evangelist. Our Oracle Accelerate quarterly newsletter features a Q&A with Stroko on the Current State of Employee Engagement. Stroko provides perspective on how to keep employees engaged when hiring managers are challenged to find and retain top talent. Read the entire Q&A here. Click here to see the entire newsletter. Remember to subscribe.

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• How do you keep SOA DRY?

  - by TaylorOtwell

  In our organization, we've shifted to a more "service oriented architecture". To give an example, let's assume we need to retrieve a "Quote" object. This quote has a shipper, a consignee, phone numbers, contacts, email addresses, and other location information. In other words, a Quote object is made up of many other objects. So, it seems like it would make sense to make a "Quote Retrieval Service". In our situation, we've accomplished this by creating a .NET solution and writing the service. The service API looks something like this (in pseudo-code): Function GetQuote(String ID) Returns Quote So, so far so good. Now, when this service is consumed, to keep things "de-coupled", we are creating essentially a duplicate of the Quote object and mapping from the QuoteService version of the Quote into the consumer's version of the Quote. In many cases, these classes will have the exact same properties. So, if the Quote service is consumed by 5 other applications, we would have 6 definitions of what a "Quote" is. One for each consumer, and one for the service. This feels wrong. I thought code was supposed to be DRY, but it seems like our method of SOA is forcing us to create tons of duplicated class definitions. What are we doing wrong, or is the code duplication just a "necessary evil" of SOA?

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• Sys Admins are kind of like gods, aren't they? [closed]

  - by user75798

  A systems administrator has root access to the entire system. There is nothing they cannot do. They are omnipotent. Their power is absolute. Nothing dan stand before them. Like Sauron, the Dark Lord, they do not share power. There can be but one root. Else contradiction at the most fundamental level is possible, and that can not be tolerated. The sys admin's power is unconditional and non-negotiable. To be a sys admin is like being a god. (And if they are a god, what is the religion?) There is an old saying that absolute power corrupts absolutely. I wonder whether being a sys admin has ended up warping an individual. Perhaps a sys admin has become crazed or even gone berserk? Surely sys admins must need to be very level headed people. For example, imagine being 'the' sys admin for the NSA. (What an awesome job that would be!) Think about the access to data, the encryption keys, the secrets... Perhaps one day a sys admin might go bonkers, turn up for work and 'uninstall the entire NSA'! :) But you would have the same sorts of responsibilities working at a bank or other organization. I wonder whether much emphasis is put on ensuring that sys admins are level headed in the first place and kept sweet in the second. Do they get paid well? I am sure they do not receive half of what they are worth, considering all the hard earned knowledge they have had to gain and the massive responsibility they have.

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• How to Reap Anticipated ROI in Large-Scale Capital Projects

  - by Sylvie MacKenzie, PMP

  Only a small fraction of companies in asset-intensive industries reliably achieve expected ROI for major capital projects 90 percent of the time, according to a new industry study. In addition, 12 percent of companies see expected ROIs in less than half of their capital projects. The problem: no matter how sophisticated and far-reaching the planning processes are, many organizations struggle to manage risks or reap the expected value from major capital investments. The data is part of the larger survey of companies in oil and gas, mining and metals, chemicals, and utilities industries. The results appear in Prepare for the Unexpected: Investment Planning in Asset-Intensive Industries, a comprehensive new report sponsored by Oracle and developed by the Economist Intelligence Unit. Analysts say the shortcomings in large-scale, long-duration capital-investments projects often stem from immature capital-planning processes. The poor decisions that result can lead to significant financial losses and disappointing project benefits, which are particularly harmful to organizations during economic downturns. The report highlights three other important findings. Teaming the right data and people doesn’t guarantee that ROI goals will be achieved. Despite involving cross-functional teams and looking at all the pertinent data, executives are still failing to identify risks and deliver bottom-line results on capital projects. Effective processes are the missing link. Project-planning processes are weakest when it comes to risk management and predicting costs and ROI. Organizations participating in the study said they fail to achieve expected ROI because they regularly experience unexpected events that derail schedules and inflate budgets. But executives believe that using more-robust risk management and project planning strategies will help avoid delays, improve ROI, and more accurately predict the long-term cost of initiatives. Planning for unexpected events is a key to success. External factors, such as changing market conditions and evolving government policies are difficult to forecast precisely, so organizations need to build flexibility into project plans to make it easier to adapt to the changes. The report outlines a series of steps executives can take to address these shortcomings and improve their capital-planning processes. Read the full report or take the benchmarking survey and find out how your organization compares.

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• Why is the use of abstractions (such as LINQ) so taboo?

  - by Matthew Patrick Cashatt

  I am an independent contractor and, as such, I interview 3-4 times a year for new gigs. I am in the midst of that cycle now and got turned down for an opportunity even though I felt like the interview went well. The same thing has happened to me a couple of times this year. Now, I am not a perfect guy and I don't expect to be a good fit for every organization. That said, my batting average is lower than usual so I politely asked my last interviewer for some constructive feedback, and he delivered! The main thing, according to the interviewer, was that I seemed to lean too much towards the use of abstractions (such as LINQ) rather than towards lower-level, organically grown algorithms. On the surface, this makes sense--in fact, it made the other rejections make sense too because I blabbed about LINQ in those interviews as well and it didn't seem that the interviewers knew much about LINQ (even though they were .NET guys). So now I am left with this question: If we are supposed to be "standing on the shoulders of giants" and using abstractions that are available to us (like LINQ), then why do some folks consider it so taboo? Doesn't it make sense to pull code "off the shelf" if it accomplishes the same goals without extra cost? It would seem to me that LINQ, even if it is an abstraction, is simply an abstraction of all the same algorithms one would write to accomplish exactly the same end. Only a performance test could tell you if your custom approach was better, but if something like LINQ met the requirements, why bother writing your own classes in the first place? I don't mean to focus on LINQ here. I am sure that the JAVA world has something comparable, I just would like to know why some folks get so uncomfortable with the idea of using an abstraction that they themselves did not write. UPDATE As Euphoric pointed out, there isn't anything comparable to LINQ in the Java world. So, if you are developing on the .NET stack, why not always try and make use of it? Is it possible that people just don't fully understand what it does?

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