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• The Future of Project Management is Social

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Kazim Isfahani, Director, Product Marketing, Oracle Rapid Ascent. Breakneck Speed. Lightning Fast. Perhaps even overwhelming. No matter which set of adjectives we use to describe it, social media’s rise into the enterprise mainstream has been unprecedented. Indeed, the big 4 social media powerhouses (Facebook, Google+, LinkedIn, and Twitter), have nearly 2 Billion users between them. You may be asking (as you should really) “That’s all well and good for the consumer, but for me at my company, what’s your point? Beyond the fact that I can check and post updates, that is.” Good question, kind sir. Impact of Social and Collaboration on Project Management I’ll dovetail this discussion to the project management realm, since that’s what I’m writing about. Speed is a big challenge for project-driven organizations. Anything that can help speed up project delivery - be it a new product introduction effort or a geographical expansion project - fast is a good thing. So where does this whole social thing fit particularly since there are already a host of tools to help with traditional project execution? The fact is companies have seen improvements in their productivity by deploying departmental collaboration and other social-oriented solutions. McKinsey’s survey on social tools shows we have reached critical scale: 72% of respondents report that their companies use at least one and over 40% say they are using social networks and blogs. We don’t hear as much about the impact of social media technologies at the project and project manager level, but that does not mean there is none. Consider the new hire. The type of individual entering the workforce and executing on projects is a generation of worker expecting visually appealing, easy to use and easy to understand technology meshing hand-in-hand with business processes. Consider the project manager. The social era has enhanced the role that the project manager must play. Today’s project manager must be a supreme communicator, an influencer, a sympathizer, a negotiator, and still manage to keep all stakeholders in the loop on project progress. Social tools play a significant role in this effort. Now consider the impact to the project team. The way that a project team functions has changed, with newer, social oriented technologies making the process of information dissemination and team communications much more fluid. It’s clear that a shift is occurring where “social” is intersecting with project management. The Rise of Social Project Management We refer to the melding of project management and social networking as Social Project Management. Social Project Management is based upon the philosophy that the project team is one part of an integrated whole, and that valuable and unique abilities exist within the larger organization. For this reason, Social Project Management systems should be integrated into the collaborative platform(s) of an organization, allowing communication to proceed outside the project boundaries. What makes social project management "social" is an implicit awareness where distributed teams build connected links in ways that were previously restricted to teams that were co-located. Just as critical, Social Project Management embraces the vision of seamless online collaboration within a project team, but also provides for, (and enhances) the use of rigorous project management techniques. Social Project Management acknowledges that projects (particularly large projects) are a social activity - people doing work with people, for other people, with commitments to yet other people. The more people (larger projects), the more interpersonal the interactions, and the more social affects the project. The Epitome of Social - Fusion Project Portfolio Management If I take this one level further to discuss Fusion Project Portfolio Management, the notion of Social Project Management is on full display. With Fusion Project Portfolio Management, project team members have a single place for interaction on projects and access to any other resources working within the Fusion ERP applications. This allows team members the opportunity to be informed with greater participation and provide better information. The application’s the visual appeal, and highly graphical nature makes it easy to navigate information. The project activity stream adds to the intuitive user experience. The goal of productivity is pervasive throughout Fusion Project Portfolio Management. Field research conducted with Oracle customers and partners showed that users needed a way to stay in the context of their core transactions and yet easily access social networking tools. This is manifested in the application so when a user executes a business process, they not only have the transactional application at their fingertips, but also have things like e-mail, SMS, text, instant messaging, chat – all providing a number of different ways to interact with people and/or groups of people, both internal and external to the project and enterprise. But in the end, connecting people is relatively easy. The larger issue is finding a way to serve up relevant, system-generated, actionable information, in real time, which will allow for more streamlined execution on key business processes. Fusion Project Portfolio Management’s design concept enables users to create project communities, establish discussion threads, manage event calendars as well as deliver project based work spaces to organize communications within the context of a project – all within a secure business environment. We’d love to hear from you and get your thoughts and ideas about how Social Project Management is impacting your organization. To learn more about Oracle Fusion Project Portfolio Management, please visit this link

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• NUMA-aware placement of communication variables

  - by Dave

  For classic NUMA-aware programming I'm typically most concerned about simple cold, capacity and compulsory misses and whether we can satisfy the miss by locally connected memory or whether we have to pull the line from its home node over the coherent interconnect -- we'd like to minimize channel contention and conserve interconnect bandwidth. That is, for this style of programming we're quite aware of where memory is homed relative to the threads that will be accessing it. Ideally, a page is collocated on the node with the thread that's expected to most frequently access the page, as simple misses on the page can be satisfied without resorting to transferring the line over the interconnect. The default "first touch" NUMA page placement policy tends to work reasonable well in this regard. When a virtual page is first accessed, the operating system will attempt to provision and map that virtual page to a physical page allocated from the node where the accessing thread is running. It's worth noting that the node-level memory interleaving granularity is usually a multiple of the page size, so we can say that a given page P resides on some node N. That is, the memory underlying a page resides on just one node. But when thinking about accesses to heavily-written communication variables we normally consider what caches the lines underlying such variables might be resident in, and in what states. We want to minimize coherence misses and cache probe activity and interconnect traffic in general. I don't usually give much thought to the location of the home NUMA node underlying such highly shared variables. On a SPARC T5440, for instance, which consists of 4 T2+ processors connected by a central coherence hub, the home node and placement of heavily accessed communication variables has very little impact on performance. The variables are frequently accessed so likely in M-state in some cache, and the location of the home node is of little consequence because a requester can use cache-to-cache transfers to get the line. Or at least that's what I thought. Recently, though, I was exploring a simple shared memory point-to-point communication model where a client writes a request into a request mailbox and then busy-waits on a response variable. It's a simple example of delegation based on message passing. The server polls the request mailbox, and having fetched a new request value, performs some operation and then writes a reply value into the response variable. As noted above, on a T5440 performance is insensitive to the placement of the communication variables -- the request and response mailbox words. But on a Sun/Oracle X4800 I noticed that was not the case and that NUMA placement of the communication variables was actually quite important. For background an X4800 system consists of 8 Intel X7560 Xeons . Each package (socket) has 8 cores with 2 contexts per core, so the system is 8x8x2. Each package is also a NUMA node and has locally attached memory. Every package has 3 point-to-point QPI links for cache coherence, and the system is configured with a twisted ladder "mobius" topology. The cache coherence fabric is glueless -- there's not central arbiter or coherence hub. The maximum distance between any two nodes is just 2 hops over the QPI links. For any given node, 3 other nodes are 1 hop distant and the remaining 4 nodes are 2 hops distant. Using a single request (client) thread and a single response (server) thread, a benchmark harness explored all permutations of NUMA placement for the two threads and the two communication variables, measuring the average round-trip-time and throughput rate between the client and server. In this benchmark the server simply acts as a simple transponder, writing the request value plus 1 back into the reply field, so there's no particular computation phase and we're only measuring communication overheads. In addition to varying the placement of communication variables over pairs of nodes, we also explored variations where both variables were placed on one page (and thus on one node) -- either on the same cache line or different cache lines -- while varying the node where the variables reside along with the placement of the threads. The key observation was that if the client and server threads were on different nodes, then the best placement of variables was to have the request variable (written by the client and read by the server) reside on the same node as the client thread, and to place the response variable (written by the server and read by the client) on the same node as the server. That is, if you have a variable that's to be written by one thread and read by another, it should be homed with the writer thread. For our simple client-server model that means using split request and response communication variables with unidirectional message flow on a given page. This can yield up to twice the throughput of less favorable placement strategies. Our X4800 uses the QPI 1.0 protocol with source-based snooping. Briefly, when node A needs to probe a cache line it fires off snoop requests to all the nodes in the system. Those recipients then forward their response not to the original requester, but to the home node H of the cache line. H waits for and collects the responses, adjudicates and resolves conflicts and ensures memory-model ordering, and then sends a definitive reply back to the original requester A. If some node B needed to transfer the line to A, it will do so by cache-to-cache transfer and let H know about the disposition of the cache line. A needs to wait for the authoritative response from H. So if a thread on node A wants to write a value to be read by a thread on node B, the latency is dependent on the distances between A, B, and H. We observe the best performance when the written-to variable is co-homed with the writer A. That is, we want H and A to be the same node, as the writer doesn't need the home to respond over the QPI link, as the writer and the home reside on the very same node. With architecturally informed placement of communication variables we eliminate at least one QPI hop from the critical path. Newer Intel processors use the QPI 1.1 coherence protocol with home-based snooping. As noted above, under source-snooping a requester broadcasts snoop requests to all nodes. Those nodes send their response to the home node of the location, which provides memory ordering, reconciles conflicts, etc., and then posts a definitive reply to the requester. In home-based snooping the snoop probe goes directly to the home node and are not broadcast. The home node can consult snoop filters -- if present -- and send out requests to retrieve the line if necessary. The 3rd party owner of the line, if any, can respond either to the home or the original requester (or even to both) according to the protocol policies. There are myriad variations that have been implemented, and unfortunately vendor terminology doesn't always agree between vendors or with the academic taxonomy papers. The key is that home-snooping enables the use of a snoop filter to reduce interconnect traffic. And while home-snooping might have a longer critical path (latency) than source-based snooping, it also may require fewer messages and less overall bandwidth. It'll be interesting to reprise these experiments on a platform with home-based snooping. While collecting data I also noticed that there are placement concerns even in the seemingly trivial case when both threads and both variables reside on a single node. Internally, the cores on each X7560 package are connected by an internal ring. (Actually there are multiple contra-rotating rings). And the last-level on-chip cache (LLC) is partitioned in banks or slices, which with each slice being associated with a core on the ring topology. A hardware hash function associates each physical address with a specific home bank. Thus we face distance and topology concerns even for intra-package communications, although the latencies are not nearly the magnitude we see inter-package. I've not seen such communication distance artifacts on the T2+, where the cache banks are connected to the cores via a high-speed crossbar instead of a ring -- communication latencies seem more regular.

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• Probation is Over: PASS Board Year 1, Q2

  - by Denise McInerney

  Though it's not always official every job begins with a probation period. You start out with lots of questions and every day you find out how much more you have to learn. Usually after a few months you discover that you can actually answer some questions and have at least an idea of what you are supposed to be doing. Now at the end of my second quarter on the "job" of serving on the PASS Board I have reached that point. My probation period is over. The last three months were busy for the entire Board with the budget process, an in-person meeting and moving forward with PASS Global Growth plans. I had also set a specific goal for myself for my 2nd quarter: to see the Board to adopt a Code of Conduct for the PASS Summit. Code of Conduct When I ran for the Board I included my desire to see PASS establish a code of conduct in my campaign platform.  I was motivated to do this for a few reasons. Other technical conferences have had incidents of harassment. Most of these did not have a policy in place prior to having a problem, though several conference organizers have since adopted anti-harassment policies or codes of conduct. I felt it would be in PASS' interest to establish a policy so we would be prepared should there be an incident.   "This is Community" Adopting a code of conduct would reinforce our community orientation and send a message about the positive character of the Summit. PASS is a leader among technical organizations for its promotion and support of women. Adopting a code of conduct would further demonstrate our leadership in this area. After researching similar polices from other organizations I published a first draft in April. I solicited feedback from the Board, HQ staff and some PASS members. Incorporating that feedback I presented version 4 at the May Board meeting, where we had a good discussion. You can read the meeting minutes for details. I incorporated points from  the Board discussion as well as feedback from a legal review to produce a final version which has been submitted to the Board. It will be discussed at the Board meeting July 12. You can read the full text at the end of this post. Virtual Chapters In the first quarter we started ramping up marketing support for the Virtual Chapters. Since then each edition of the Connector has highlighted a different VC to help get out the message about the variety of eductional opporutnities that are offered. These VC profiles will continue in the coming months. I was very pleased to welcome the new DBA Fundamentals VC which is geared toward new DBAs, people who are considering entering the field and those transitioning from a different IT role. Thanks to the contributions of Erin Stellato, Michelle Nalliah and Karla Landrum we published a "Virtual Chapter Guidebook". This document includes great advice on how to build and promote a VC. It's also a reference for how things work, from budgets to webinar hosting. I think this document will be extremely valuable to all our VC leaders and am grateful to those who put it together. Board Meeting/SQL Rally The Board met in May in Dallas. Among the items discussed were Global Growth, the budget, future events and the upcoming elections. We covered a lot of ground in two days and I will again refer you to the meeting minutes for details. The meeting schedule allowed us to participate in the SQL Rally networking events and one full day of the conference. I enjoyed having the opportunity to meet and talk with many PASS members. And my hat is off to the SQL Rally organizers who put on an outstanding event. Global Growth PASS has undertaken a major intitiative to reach and engage SQL Server professionals around the world. This Global Growth plan is ambitious and will have a significant impact on the strategic direction of the organization. We have been reaching out to the community for feedback, including hosting Twitter chats and live Town Hall meetings. I co-hosted two of these events and appreciated hearing the different perspectives of the people who participated If you have not done so I encourage you to read about the Global Growth vision and proposed governance changes  and submit your feedback. FY13 Budget July 1 is the beginning of PASS' fiscal year, which makes the end of June the deadline for approving a budget. Each director submits a budget for his or her portfolio. For the Virtual Chapter portfolio I focused on how we can allocate resources to grow the VCs. Budgeting is a give-and-take process, and while I didn't get everything I asked for I'm pleased the FY13 budget includes a significant increase in financial support for the Virtual Chapters. Many people put a lot of work into the budget, but no two people deserve credit more than VP of Finance Douglas McDowell and Accounting Manager Sandy Cherry. Thanks to both of them for getting us across the goal line on time. SQL Saturday I attended SQL Saturdays in Orange Co. CA and Phoenix. It's always inspiring to see the enthusiasm in the community for learning and networking. These events are successful due to the hard work of many volunteers. Thanks to the organizers in both cities for all your efforts. Next Up This quarter we'll be gearing up plans for the VCs at the Summit and exploring ways the VCs can best support PASS' Global Growth work. I'll also be wrapping up work on the Code of Conduct and attending a Board meeting in September. And I will be at SQL Saturday #144 in Sacramento later this month. Here is the language of the Code of Conduct I have submitted to the Board for consideration: PASS Code of Conduct The PASS Summit provides database professionals from a variety of backgrounds with an opportunity to connect, share and learn.  We value the strong sense of community that characterizes this event and we seek to foster an inclusive, professional atmosphere. We are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, race, sexual orientation, disability, physical appearance, religion or any other protected classification.  Everyone at the Summit is expected to follow the Code of Conduct. This includes but is not limited to: PASS Staff, Exhibitors, Speakers, Attendees and anyone affiliated with the event. Participants are expected to follow the Code of Conduct at all Summit events, including PASS-sponsored social events. Participant behavior Harassment includes, but is not limited to, offensive verbal comments related to gender, race, sexual orientation, disability, physical appearance, religion, or any other protected classification.  Intimidation, threats, stalking, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact and unwelcome attention will also be considered harassment. Similarly, sexual, racist, derogatory, threatening or other inappropriate language and imagery are not appropriate for any conference venue, including sessions.  Recourse If a participant engages in any conduct that is prohibited under this Code of Conduct, the conference organizers may take any action they deem appropriate, including warning the offender or expelling the offender from the conference. No refunds will be granted to attendees expelled from the Summit due to violations of the Code of Conduct. If you are being harassed, witness harassment, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified by their “Headquarters/Staff” shirts and are trained to handle the situation appropriately. A Code of Conduct Committee (CCC) made up of the Executive Manager and three members of the Board of Directors designated by the President will be authorized to take action in response to an incident or behavior that violates the Code of Conduct.

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• Unlocking Productivity

  - by Michael Snow

  Unlocking Productivity in Life Sciences with Consolidated Content Management by Joe Golemba, Vice President, Product Management, Oracle WebCenter As life sciences organizations look to become more operationally efficient, the ability to effectively leverage information is a competitive advantage. Whether data mining at the drug discovery phase or prepping the sales team before a product launch, content management can play a key role in developing, organizing, and disseminating vital information. The goal of content management is relatively straightforward: put the information that people need where they can find it. A number of issues can complicate this; information sits in many different systems, each of those systems has its own security, and the information in those systems exists in many different formats. Identifying and extracting pertinent information from mountains of farflung data is no simple job, but the alternative—wasted effort or even regulatory compliance issues—is worse. An integrated information architecture can enable health sciences organizations to make better decisions, accelerate clinical operations, and be more competitive. Unstructured data matters Often when we think of drug development data, we think of structured data that fits neatly into one or more research databases. But structured data is often directly supported by unstructured data such as experimental protocols, reaction conditions, lot numbers, run times, analyses, and research notes. As life sciences companies seek integrated views of data, they are typically finding diverse islands of data that seemingly have no relationship to other data in the organization. Information like sales reports or call center reports can be locked into siloed systems, and unavailable to the discovery process. Additionally, in the increasingly networked clinical environment, Web pages, instant messages, videos, scientific imaging, sales and marketing data, collaborative workspaces, and predictive modeling data are likely to be present within an organization, and each source potentially possesses information that can help to better inform specific efforts. Historically, content management solutions that had 21CFR Part 11 capabilities—electronic records and signatures—were focused mainly on content-enabling manufacturing-related processes. Today, life sciences companies have many standalone repositories, requiring different skills, service level agreements, and vendor support costs to manage them. With the amount of content doubling every three to six months, companies have recognized the need to manage unstructured content from the beginning, in order to increase employee productivity and operational efficiency. Using scalable and secure enterprise content management (ECM) solutions, organizations can better manage their unstructured content. These solutions can also be integrated with enterprise resource planning (ERP) systems or research systems, making content available immediately, in the context of the application and within the flow of the employee’s typical business activity. Administrative safeguards—such as content de-duplication—can also be applied within ECM systems, so documents are never recreated, eliminating redundant efforts, ensuring one source of truth, and maintaining content standards in the organization. Putting it in context Consolidating structured and unstructured information in a single system can greatly simplify access to relevant information when it is needed through contextual search. Using contextual filters, results can include therapeutic area, position in the value chain, semantic commonalities, technology-specific factors, specific researchers involved, or potential business impact. The use of taxonomies is essential to organizing information and enabling contextual searches. Taxonomy solutions are composed of a hierarchical tree that defines the relationship between different life science terms. When overlaid with additional indexing related to research and/or business processes, it becomes possible to effectively narrow down the amount of data that is returned during searches, as well as prioritize results based on specific criteria and/or prior search history. Thus, search results are more accurate and relevant to an employee’s day-to-day work. For example, a search for the word "tissue" by a lab researcher would return significantly different results than a search for the same word performed by someone in procurement. Of course, diverse data repositories, combined with the immense amounts of data present in an organization, necessitate that the data elements be regularly indexed and cached beforehand to enable reasonable search response times. In its simplest form, indexing of a single, consolidated data warehouse can be expected to be a relatively straightforward effort. However, organizations require the ability to index multiple data repositories, enabling a single search to reference multiple data sources and provide an integrated results listing. Security and compliance Beyond yielding efficiencies and supporting new insight, an enterprise search environment can support important security considerations as well as compliance initiatives. For example, the systems enable organizations to retain the relevance and the security of the indexed systems, so users can only see the results to which they are granted access. This is especially important as life sciences companies are working in an increasingly networked environment and need to provide secure, role-based access to information across multiple partners. Although not officially required by the 21 CFR Part 11 regulation, the U.S. Food and Drug Administraiton has begun to extend the type of content considered when performing relevant audits and discoveries. Having an ECM infrastructure that provides centralized management of all content enterprise-wide—with the ability to consistently apply records and retention policies along with the appropriate controls, validations, audit trails, and electronic signatures—is becoming increasingly critical for life sciences companies. Making the move Creating an enterprise-wide ECM environment requires moving large amounts of content into a single enterprise repository, a daunting and risk-laden initiative. The first key is to focus on data taxonomy, allowing content to be mapped across systems. The second is to take advantage new tools which can dramatically speed and reduce the cost of the data migration process through automation. Additional content need not be frozen while it is migrated, enabling productivity throughout the process. The ability to effectively leverage information into success has been gaining importance in the life sciences industry for years. The rapid adoption of enterprise content management, both in operational processes as well as in scientific management, are clear indicators that the companies are looking to use all available data to be better informed, improve decision making, minimize risk, and increase time to market, to maintain profitability and be more competitive. As more and more varieties and sources of information are brought under the strategic management umbrella, the ability to divine knowledge from the vast pool of information is increasingly difficult. Simple search engines and basic content management are increasingly unable to effectively extract the right information from the mountains of data available. By bringing these tools into context and integrating them with business processes and applications, we can effectively focus on the right decisions that make our organizations more profitable. More Information Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• Oracle Partner Store (OPS) New Enhancements

  - by Kristin Rose

  Effective June 29th, Oracle Partner Store (OPS) will release the enhancements listed below to improve your overall ordering experience. v Online Transactional Oracle Master Agreement (Online TOMA) The Online TOMA enables end users to execute a transactional end user license agreement with Oracle. The new Online TOMA in OPS will replace the need for you to obtain a signed hard copy of the TOMA from the end user. You will now initiate the Online TOMA via OPS. Navigation: OPS Home > Order Tools > Online TOMA Query > Request Online TOMA> End User Contact, click “Select for TOMA” > Select Language > Submit (an automated email is sent immediately to the requestor and the end user) Ø The Online TOMA can also be initiated from the ‘My OPS’ tab. Under the Online TOMA Query section partners can track Online TOMA request details submitted to end users. The status of the Online TOMA request and the OMA Key generated (once Ts&Cs of the Online TOMA are accepted by an end user) are also displayed in this table. There is also the ability to resend pending Online TOMA requests by clicking ‘Resend’. Navigation: OPS Home > Order Tools > Online TOMA Query For more details on the Transactional OMA, please click here. v Convert Deals to Carts The partner deal registration system within OPS will now allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart on all of their partners' registrations, regardless of whether they submitted on their partner's behalf, or the partner submitted themselves. Navigation: Login > Deal Registrations > Deal Registration List > Open the approved deal > Click Deal Reg ID number link to open > Click on 'Create Cart' link You can locate your newly created cart in the Saved Carts section of OPS. Links are also available from within an open deal or from the Deal Registration List. Click on the cart number to proceed. v Partner Opportunity Management: Deal Registration on OPS now allows you to see updated information on your opportunities from Oracle’s Fusion CRM opportunity management system.  Key fields such as close date, sales stage, products and status can be viewed by clicking the opportunity ID associated with the deal registration.  This new feature allows you to see regular updates to your opportunities after registrations are approved.  Through ongoing communication with Oracle Channel Managers and Sales Reps, you can ensure that Oracle has the latest information on your active registered deals. v Product Recommendations: When adding products to the Deal Registrations tab, OPS will now show additional products that you can try to include to maximize your sale and rebate. v Advanced Customer Support(ACS) Services Note: This will be available from July 9th. Initiate the purchase of the complete stack (HW/SW/Services) online with one single OPS order. More ACS services now supported online with exception of Start-Up Pack: · New SW installation services for Standard Configurations & stand alone System Software. · New Pre-production & Go-live services for Standard & Engineered Systems · New SW configuration & Platinum Pre-Production & Go-Live services for Engineered Systems · New Travel & Expenses Estimate included · New Partner & VAD volume discount supported v Software as a Service (SaaS) for Independent Software Vendors (ISVs): Oracle SaaS ISVs can now use OPS to submit their monthly usage reports to Oracle within 20 days after the end of every month. Navigation: OPS Home > Cart > Transaction Type: Partner SaaS for ISV’s > Add Eligible Products > Check out v Existing Approvals: In an effort to reduce the processing time of discount approvals, we have added a new section in the Request Approval page for you to communicate pre-existing approvals without having to attach the DAT. Just enter the Approval ID and submit your request. In case of existing software approvals, you will be required to submit the DAT with the Contact Information section filled out. v Additional data for Shipping Box Labels and Packing Slips OPS now has additional fields in the Shipping Notes section for you to add PO details. This will help you easily identify shipments as they arrive. Partners will have an End User PO field, whereas VADs will have VAR and End User PO fields. v Shipping Notes on OPS Hardware delivery Shipping Notes will now have multiple options to better suit your requirements. v Reminders for Royalty Reporting Partners: If you have not submitted your royalty report online, OPS will now send an automated alert to remind you. v Order Tracker Changes: · Order Tracker will now have a deal reg flag (Yes/No). You can now clearly distinguish between orders that have registered opportunities. · All lines of the order will be visible in the order details list. v Changes in Terminology · You will notice textual changes on some of our labels and messages relating to approval requests. “Discount Requests” has been replaced with “Approval Requests” to cater to some of our other offerings. · First Line Support (FLS) transaction type has been renamed to Support Provider Partner (SPP). OPS Support For more details on these enhancements, please request a training here. For assistance on the Oracle Partner Store, please contact the OPS support team in your region. NAMER: [email protected] LAD: [email protected] EMEA : [email protected] APAC: [email protected] Japan: [email protected] You can even call us on our Hotline! Find your local number here.     Thank you, Oracle Partner Store Support Team      

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• BizTalk: Internals: the Partner Direct Ports and the Orchestration Chains

  - by Leonid Ganeline

  Partner Direct Port is one of the BizTalk hidden gems. It opens simple ways to the several messaging patterns. This article based on the Kevin Lam’s blog article. The article is pretty detailed but it still leaves several unclear pieces. So I have created a sample and will show how it works from different perspectives. Requirements We should create an orchestration chain where the messages should be routed from the first stage to the second stage. The messages should not be modified. All messages has the same message type. Common artifacts Source code can be downloaded here. It is interesting but all orchestrations use only one port type. It is possible because all ports are one-way ports and use only one operation. I have added a B orchestration. It helps to test the sample, showing all test messages in channel. The Receive shape Filter is empty. A Receive Port (R_Shema1Direct) is a plain Direct Port. As you can see, a subscription expression of this direct port has only one part, the MessageType for our test schema: A Filer is empty but, as you know, a link from the Receive shape to the Port creates this MessageType expression. I use only one Physical Receive File port to send a message to all processes. Each orchestration outputs a Trace.WriteLine(“<Orchestration Name>”). Forward Binding This sample has three orchestrations: A_1, A_21 and A_22. A_1 is a sender, A_21 and A_22 are receivers. Here is a subscription of the A_1 orchestration: It has two parts A MessageType. The same was for the B orchestration. A ReceivePortID. There was no such parameter for the B orchestration. It was created because I have bound the orchestration port with Physical Receive File port. This binding means the PortID parameter is added to the subscription. How to set up the ports? All ports involved in the message exchange should be the same port type. It forces us to use the same operation and the same message type for the bound ports. This step as absolutely contra-intuitive. We have to choose a Partner Orchestration parameter for the sending orchestration, A_1. The first strange thing is it is not a partner orchestration we have to choose but an orchestration port. But the most strange thing is we have to choose exactly this orchestration and exactly this port.It is not a port from the partner, receive orchestrations, A_21 or A_22, but it is A_1 orchestration and S_SentFromA_1 port. Now we have to choose a Partner Orchestration parameter for the received orchestrations, A_21 and A_22. Nothing strange is here except a parameter name. We choose the port of the sender, A_1 orchestration and S_SentFromA_1 port. As you can see the Partner Orchestration parameter for the sender and receiver orchestrations is the same. Testing I dropped a test file in a file folder. There we go: A dropped file was received by B and by A_1 A_1 sent a message forward. A message was received by B, A_21, A_22 Let’s look at a context of a message sent by A_1 on the second step: A MessageType part. It is quite expected. A PartnerService, a ParnerPort, an Operation. All those parameters were set up in the Partner Orchestration parameter on both bound ports.     Now let’s see a subscription of the A_21 and A_22 orchestrations. Now it makes sense. That’s why we have chosen such a strange value for the Partner Orchestration parameter of the sending orchestration. Inverse Binding This sample has three orchestrations: A_11, A_12 and A_2. A_11 and A_12 are senders, A_2 is receiver. How to set up the ports? All ports involved in the message exchange should be the same port type. It forces us to use the same operation and the same message type for the bound ports. This step as absolutely contra-intuitive. We have to choose a Partner Orchestration parameter for a receiving orchestration, A_2. The first strange thing is it is not a partner orchestration we have to choose but an orchestration port. But the most strange thing is we have to choose exactly this orchestration and exactly this port.It is not a port from the partner, sent orchestrations, A_11 or A_12, but it is A_2 orchestration and R_SentToA_2 port. Now we have to choose a Partner Orchestration parameter for the sending orchestrations, A_11 and A_12. Nothing strange is here except a parameter name. We choose the port of the sender, A_2 orchestration and R_SentToA_2 port. Testing I dropped a test file in a file folder. There we go: A dropped file was received by B, A_11 and by A_12 A_11 and A_12 sent two messages forward. The messages were received by B, A_2 Let’s see what was a context of a message sent by A_1 on the second step: A MessageType part. It is quite expected. A PartnerService, a ParnerPort, an Operation. All those parameters were set up in the Partner Orchestration parameter on both bound ports. Here is a subscription of the A_2 orchestration. Models I had a hard time trying to explain the Partner Direct Ports in simple terms. I have finished with this model: Forward Binding Receivers know a Sender. Sender doesn’t know Receivers. Publishers know a Subscriber. Subscriber doesn’t know Publishers. 1 –> 1 1 –> M Inverse Binding Senders know a Receiver. Receiver doesn’t know Senders. Subscribers know a Publisher. Publisher doesn’t know Subscribers. 1 –> 1 M –> 1 Notes   Orchestration chain It’s worth to note, the Partner Direct Port Binding creates a chain opened from one side and closed from another. The Forward Binding: A new Receiver can be added at run-time. The Sender can not be changed without design-time changes in Receivers. The Inverse Binding: A new Sender can be added at run-time. The Receiver can not be changed without design-time changes in Senders.

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• Following my passion

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} What makes you go the extra mile? What makes you move forward and be ambitious? My name is Alin Gheorghe and I am currently working as a Contracts Administrator in the Shared Service Centre in Bucharest, Romania. I have graduated from the Political Science Faculty of the National School of Political and Administrative Studies here in Bucharest and I am currently undergoing a Master Program on Security and Diplomacy at the same university. Although I have been working a full time job here at Oracle since January 2011 and also going to school after work, I am going to tell you how I spend my spare time and about my passion. I always thought that if one doesn’t have something that he would consider a passion it’s always just a matter of time until he would discover one. Looking back, I can tell you that I discovered mine when I was 14 years old and I remember watching a football game when suddenly I became fascinated by the “man in black” that all football players obeyed during the match. That year I attended and promoted a referee course within my local referee committee and about 6 months later I was delegated to my first official game at youth tournament. Almost 10 years have passed since then and I can tell you that I very much love and appreciate this activity that I have spent doing, each and every weekend, 9 months every year, acquiring more than 600 official games until now. And even if not having a real free weekend or holiday might be sound very consuming, I can say that having something I am passionate about helps me to keep myself balanced and happy while giving me an option to channel any stress or anxiety I may feel. I think it’s important to have something of your own besides work that you spend time and effort on. Whether it’s painting, writing or a sport, having a passion can only have a positive effect on your life. And as every extra thing, it’s not always easy to follow your passion, but is it worth it? Speaking from my own experience I am sure it is, and here are some tips and tricks I constantly use not to give up on my passion: Normal 0 false false false EN-US X-NONE X-NONE -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} No matter how much time you spend at work and how much credit you get for that, it will always be the passion related achievements that will comfort you more and boost your self esteem and nothing compares to that feeling you get. I always try to keep this in mind so that each time I think about giving up I get even more ambitious to move forward. Everybody can just do what they are paid to do or what they are requested to do at work but not everybody can go that extra mile when it comes to following their passion and putting in extra work for that. By exercising this constantly you get used to also applying this attitude on the work related tasks. It takes accurate planning, anticipation and forecasting in order to combine your work with your passion. Therefore having a full schedule and keeping up with it will only help develop and exercise such skills and also will prove to you that you are up to such a challenge. I always keep in mind as a final goal that if you get very good at your passion you can actually start earning from it. And I think that is the ultimate level when you can say that you make a living by doing exactly what you are passionate about. In conclusion, by taking the easy way not only do you miss out on something nice, but life’s priceless rewards are usually given by those things that you actually believe in and know how to stand up for over time.

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• Projected Results

  - by Sylvie MacKenzie, PMP

  Excerpt from PROFIT - ORACLE - by Monica Mehta Yasser Mahmud has seen a revolution in project management over the past decade. During that time, the former Primavera product strategist (who joined Oracle when his company was acquired in 2008) has not only observed a transformation in the way IT systems support corporate projects but the role project portfolio management (PPM) plays in the enterprise. “15 years ago project management was the domain of project management office (PMO),” Mahmud recalls of earlier days. “But over the course of the past decade, we've seen it transform into a mission critical enterprise discipline, that has made Primavera indispensable in the board room. Now, as a senior manager, a board member, or a C-level executive you have direct and complete visibility into what’s kind of going on in the organization—at a level of detail that you're going to consume that information.” Now serving as Oracle’s vice president of product strategy and industry marketing, Mahmud shares his thoughts on how Oracle’s Primavera solutions have evolved and how best-in-class project portfolio management systems can help businesses stay competitive. Profit: What do you feel are the market dynamics that are changing project management today? Mahmud: First, the data explosion. We're generating data at twice the rate at which we can actually store it. The same concept applies for project-intensive organizations. A lot of data is gathered, but what are we really doing with it? Are we turning data into insight? Are we using that insight and turning it into foresight with analytics tools? This is a key driver that will separate the very good companies—the very competitive companies—from those that are not as competitive. Another trend is centered on the explosion of mobile computing. By the year 2013, an estimated 35 percent of the world’s workforce is going to be mobile. That’s one billion people. So the question is not if you're going to go mobile, it’s how fast you are going to go mobile. What kind of impact does that have on how the workforce participates in projects? What worked ten to fifteen years ago is not going to work today. It requires a real rethink around the interfaces and how data is actually presented. Profit: What is the role of project management in this new landscape? Mahmud: We recently conducted a PPM study with the Economist Intelligence Unit centered to determine how important project management is considered within organizations. Our target was primarily CFOs, CIOs, and senior managers and we discovered that while 95 percent of participants believed it critical to their business, only six percent were confident that projects were delivered on time and on budget. That’s a huge gap. Most organizations are looking for efficiency, especially in these volatile financial times. But senior management can’t keep track of every project in a large organization. As a result, executives are attempting to inventory the work being conducted under their watch. What is often needed is a very high-level assessment conducted at the board level to say, “Here are the 50 initiatives that we have underway. How do they line up with our strategic drivers?” This line of questioning can provide early warning that work and strategy are out of alignment; finding the gap between what the business needs to do and the actual performance scorecard. That’s low-hanging fruit for any executive looking to increase efficiency and save money. But it can only be obtained through proper assessment of existing projects—and you need a project system of record to get that done. Over the next decade or so, project management is going to transform into holistic work management. Business leaders will want make sure key projects align with corporate strategy, but also the ability to drill down into daily activity and smaller projects to make sure they line up as well. Keeping employees from working on tasks—even for a few hours—that don’t line up with corporate goals will, in many ways, become a competitive differentiator. Profit: How do all of these market challenges and shifting trends impact Oracle’s Primavera solutions and meeting customers’ needs? Mahmud: For Primavera, it’s a transformation from being a project management application to a PPM system in the enterprise. Also making that system a mission-critical application by connecting to other key applications within the ecosystem, such as the enterprise resource planning (ERP), supply chain, and CRM systems. Analytics have also become a huge component. Business analytics have made Oracle’s Primavera applications pertinent in the boardroom. Now, as a senior manager, a board member, a CXO, CIO, or CEO, you have direct visibility into what’s going on in the organization at a level that you're able to consume that information. In addition, all of this information pairs up really well with your financials and other data. Certainly, when you're an Oracle shop, you have that visibility that you didn’t have before from a project execution perspective. Profit: What new strategies and tools are being implemented to create a more efficient workplace for users? Mahmud: We believe very strongly that just because you call something an enterprise project portfolio management system doesn’t make it so—you have to get people to want to participate in the system. This can’t be mandated down from the top. It simply doesn’t work that way. A truly adoptable solution is one that makes it super easy for all types users to participate, by providing them interfaces where they live. Keeping that in mind, a major area of development has been alternative user interfaces. This is increasingly resulting in the creation of lighter weight, targeted interfaces such as iOS applications, and smartphones interfaces such as for iPhone and Android platform. Profit: How does this translate into the development of Oracle’s Primavera solutions? Mahmud: Let me give you a few examples. We recently announced the launch of our Primavera P6 Team Member application, which is a native iOS application for the iPhone. This interface makes it easier for team members to do their jobs quickly and effectively. Similarly, we introduced the Primavera analytics application, which can be consumed via mobile devices, and when married with Oracle Spatial capabilities, users can get a geographical view of what’s going on and which projects are occurring in various locations around the world. Lastly, we introduced advanced email integration that allows project team members to status work via E-mail. This functionality leverages the fact that users are in E-mail system throughout the day and allows them to status their work without the need to launch the Primavera application. It comes back to a mantra: provide as many alternative user interfaces as possible, so you can give people the ability to work, to participate, to raise issues, to create projects, in the places where they live. Do it in such a way that it’s non-intrusive, do it in such a way that it’s easy and intuitive and they can get it done in a short amount of time. If you do that, workers can get back to doing what they're actually getting paid for.

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• Simplifying Human Capital Management with Mobile Applications

  - by HCM-Oracle

  By Aaron Green If you're starting to think 'mobility' is a recurring theme in your reading, you'd be right. For those who haven't started to build organisational capabilities to leverage it, it's fair to say you're late to the party. The good news: better late than never. Research firm eMarketer says the worldwide smartphone audience will total 1.75 billion this year, while communications technology and services provider Ericsson suggests smartphones will triple to 5.6 billion globally by 2019. It should be no surprise, smart phone adoption is reaching the farthest corners of the globe; the subsequent impact of enterprise applications enabled by these devices is driving business performance improvement and will continue to do so. Companies using advanced workforce analytics can add significantly to the bottom line, while impacting customer satisfaction, quality and productivity. It's a statement that makes most business leaders sit forward in their chairs. Achieving these three standards is like sipping The Golden Elixir for the business world. No-one would argue their importance. So what are 'advanced workforce analytics?' Simply, they're unprecedented access to workforce trends and performance markers. Many are made possible by a mobile world and the enterprise applications that come with it on smart devices. Some refer to it as 'the consumerisation of IT'. As this phenomenon has matured and become more widely appreciated it has impacted the spectrum of functional units within an enterprise differently, but powerfully. Whether it's sales, HR, marketing, IT, or operations, all have benefited from a more mobile approach. It has been the catalyst for improvement in, and management of, the employee experience. The net result of which is happier customers. The obvious benefits but the lesser realised impact Most people understand that mobility allows for greater efficiency and productivity, collaboration and flexibility, but how that translates into business outcomes within the various functional groups is lesser known. In actuality mobility has helped galvanise partnerships between cross-functional groups within the enterprise. Where in some quarters it was once feared mobility could fragment a workforce, its rallying cry of support is coming from what you might describe as an unlikely source - HR. As the bedrock of an enterprise, it is conceivable HR might contemplate the possible negative impact of a mobile workforce that no-longer sits in an office, at the same desks every day. After all, who would know what they were doing or saying? How would they collaborate? It's reasonable to see why HR might have a legitimate claim to try and retain as much 'perceived control' as possible. The reality however is mobility has emancipated human capital and its management. Mobility and enterprise applications are expediting decision making. Google calls it Zero Moment of Truth, or ZMOT. It enables smoother operation and can contribute to faster growth. From a collaborative perspective, with the growing use of enterprise social media, which in many cases is being driven by HR, workforce planning and the tangible impact of change is much easier to map. This in turn provides a platform from which individuals and teams can thrive. With more agility and ability to anticipate, staff satisfaction and retention is higher, and real time feedback constant. The management team can save time, energy and costs with more accurate data, which is then intelligently applied across the workforce to truly engage with staff, customers and partners. From a human capital management (HCM) perspective, mobility can help you close the loop on true talent management. It can enhance what managers can offer and what employees can provide in return. It can create nested relationships and powerful partnerships. IT and HR - partners and stewards of mobility One effect of enterprise mobility is an evolution in the nature of the relationship between HR and IT from one of service provision to partnership. The reason for the dynamic shift is largely due to the 'bring your own device' (BYOD) movement, which is transitioning to a 'bring your own application' (BYOA) scenario. As enterprise technology has in some ways reverse-engineered its solutions to help manage this situation, the partnership between IT (the functional owner) and HR (the strategic enabler) is deeply entrenched. And it has to be. The CIO and the HR leader are faced with compliance and regulatory issues and concerns around information security and personal privacy on a daily basis, complicated by global reach and varied domestic legislation. There are tens of thousands of new mobile apps entering the market each month and, unlike many consumer applications which get downloaded but are often never opened again after initial perusal, enterprise applications are being relied upon by functional groups, not least by HR to enhance people management. It requires a systematic approach across all applications in use within the enterprise in order to ensure they're used to best effect. No turning back, and no desire to With real time analytics on performance and the ability for immediate feedback, there is no turning back for managers. In my experience with Oracle, our customers' operational efficiency is at record levels. It's clear as a result of the combination of individual KPIs and organisational goals, CIOs have been able to give HR leaders the ability to build predictive models that feed into an enterprise organisations' evolving strategy. It also helps them ensure regulatory compliance much more easily. Once an arduous task, with mobile enabled automation and quality data, compliance is simpler. Their world has changed for the better. For the CIO, mobility also assists them to optimise performance. While it doesn't come without challenges, mobile-enabled applications and the native experience users have with them means employees don't need high-level technical expertise to train users. It reduces the training and engagement required from the IT team so they can focus on other things that deliver value to the bottom line; all the while lowering the cost of assets and related maintenance work by simplifying processes. Rewards of a mobile enterprise outweigh risks With mobile tools allowing us to increasingly integrate our personal and professional lives, terms like "office hours" are becoming irrelevant, so work/life balance is a cultural must. Enterprises are expected to offer tools that enable workers to access information from anywhere, at any time, from any device. Employees want simplicity and convenience but it doesn't stop at private enterprise. This is a societal shift. Governments, which traditionally have been known to be slower to adopt newer technology, are also offering support for local businesses to go mobile. Several state government websites have advice on how to create mobile apps and more. And as recently as last week the Victorian Minister for Technology Gordon Rich-Phillips unveiled his State government's ICT roadmap for the next two years, which details an increased use of the public cloud, as well as mobile communications, and improved access to online data-sets. Tech giants are investing significantly in solutions designed to simplify mobile deployment and enablement. The mobility trend is creating a wave of change in the industry and driving transformation in the enterprise. If you're not on that wave, the business risk continues to rise as your competitiveness drops. Aaron is the Vice President of HCM Strategy at Oracle Corporation where he is responsible for researching and identifying emerging trends in the practice of Human Resources and works to deliver industry-leading technology solutions. Other responsibilities include, ownership of Oracle's innovative HCM solutions across JAPAC and enabling organisations to transform and modernise their workforce tools. Follow him on Twitter @aaronjgreen

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• OS8- AK8- The bad news...

  - by Steve Tunstall

  Ok I told you I would give you the bad news of AK8 to go along with all the cool new stuff, so here it is. It's not that bad, really, just things you need to be aware of. First, the 2013.1 code is being called OS8, AK8 and 2013.1 by different people. I mean different people INSIDE Oracle!! It was supposed to be easy, but it never is. So for the rest of this blog entry, I'm calling it AK8. AK8 is not compatible with the 7x10 series. Ever. The 7x10 series is not supported with AK8, and if you try to upgrade one, it will fail at the healthcheck. All 7x20 series, all of them regardless of age, are supported with AK8. Drive trays. Let's talk about drive trays and SAS cards. The older drive trays for the 7x20 series were called the "Riverwalk 2" or "DS2" trays. They were technically the "J4410" series JBODs that Sun used to sell a la carte before we stopped selling JBODs. Don't get me started on that, it still makes me mad. We used these for many years, and you can still buy them right now until December 15th, 2013, when they will no longer be sold. The DS2 tray only came as a 4u, 24 drive shelf. It held 3.5" drives, and you had a choice of 2TB, 3TB, 300GB or 600GB drives. The SAS HBA in the 7x20 series was called a "Thebe" card, with a part # of 7105394. The 7420, for example, came standard with two of these "Thebe" cards for connecting to the disk trays. Two Thebe cards could handle up to 12 trays, so one would add two more cards to go to 24 trays, or have up to six Thebe cards to handle 36 trays. This card was for external SAS only. It did not connect to the internal OS drives or the Readzillas, both of which used the internal SCSI controller of the server. These Riverwalk 2 trays ARE supported with AK8. You can upgrade your older 7420 or 7320, no problem, as-is. The much older Riverwalk 1 trays or J4400 trays are NOT supported by AK8. However, they were only used by the 7x10 series, and we already said that the 7x10 series was not supported. Here's where it gets tricky. Since last January, we have been selling the new style disk trays. We call them the "DE2-24P" and the "DE2-24C" trays. The "C" tray is for capacity drives, which are 3.5" 3TB or 4TB drives. The "P" trays are for performance drives, which are 2.5" 300GB and 900GB drives. These trays are NOT Riverwalk 2 trays, even though the "C" series may kind of look like it. Different manufacturer and different firmware. They are not new. Like I said, we've been selling them with the 7x20 series since last January. They are the only disk trays we will be selling going forward. Of course, AK8 supports them. So what's the problem? The problem is going to be for people who have to mix drive trays. Remember, your older 7x20 series has Thebe SAS2 HBAs. These have 2 SAS ports per card.  The new ZS3-2 and ZS3-4 systems, however, have the new "Thebe2" SAS2 HBAs. These Thebe2 cards have 4 ports per card. This is very cool, as we can now do more SAS channels with less cards. Instead of needing 4 SAS cards to grow to 24 trays like we did with the old Thebe cards, I can now do 24 trays with only 2 Thebe2 cards. This means more IO slots for fun things like Infiniband and 10G. So far, so good, right? These Thebe2 cards work with any disk tray. You can even mix older DS2 trays with the newer DE2 trays in the same system, as long as you have Thebe2 cards. Ah, there's your problem. You don't have Thebe2 cards in your old 7420, do you? Well, I told you the bad news wasn't that bad, right? We can take out your Thebe cards and replace them with Thebe2. You can then plug your older DS2 trays right back in, and also now get newer DE2 trays going forward. However, it's important that the trays are on different SAS channels. You can mix them in the same system, but not on the same channel. Ask your local SC if you need help with the new cable layout. By the way, the new ZS3-2 and ZS3-4 systems also include a new IO card called "Erie" cards. These are for INTERNAL SAS to the OS drives and the Readzillas. So those are now SAS2 instead of SATA like the older models. Yes, the Erie card uses an IO slot, but that's OK, because the Thebe2 cards allow us to use less SAS HBAs to grow the system, right? That's it. Not too much bad news and really not that bad. AK8 does not support the 7x10 series, and you may need new Thebe2 cards in your older systems if you want to add on newer DE2 trays. I think we can all agree that there are worse things out there. Like our Congress.   Next up.... More good news and cool AK8 tricks. Such as virtual NICS. 

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• Right-Time Retail Part 1

  - by David Dorf

  This is the first in a three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Revolution Technology enables some amazing feats in retail. I can order flowers for my wife while flying 30,000 feet in the air. I can order my groceries in the subway and have them delivered later that day. I can even see how clothes look on me without setting foot in a store. Who knew that a TV, diamond necklace, or even a car would someday be as easy to purchase as a candy bar? Can technology make a mattress an impulse item? Wake-up and your back is hurting, so you rollover and grab your iPad, then a new mattress is delivered the next day. Behind the scenes the many processes are being choreographed to make the sale happen. This includes moving data between systems with the least amount for friction, which in some cases is near real-time. But real-time isn’t appropriate for all the integrations. Think about what a completely real-time retailer would look like. A consumer grabs toothpaste off the shelf, and all systems are immediately notified so that the backroom clerk comes running out and pushes the consumer aside so he can replace the toothpaste on the shelf. Such a system is not only cost prohibitive, but it’s also very inefficient and ineffectual. Retailers must balance the realities of people, processes, and systems to find the right speed of execution. That’ what “right-time retail” means. Retailers used to sell during the day and count the money and restock at night, but global expansion and the Web have complicated that simplistic viewpoint. Our 24hr society demands not only access but also speed, which constantly pushes the boundaries of our IT systems. In the last twenty years, there have been three major technology advancements that have moved us closer to real-time systems. Networking is the first technology that drove the real-time trend. As systems became connected, it became easier to move data between them. In retail we no longer had to mail the daily business report back to corporate each day as the dial-up modem could transfer the data. That was soon replaced with trickle-polling, when sale transactions were occasionally sent from stores to corporate throughout the day, often through VSAT. Then we got terrestrial networks like DSL and Ethernet that allowed the constant stream of data between stores and corporate. When corporate could see the sales transactions coming from stores, it could better plan for replenishment and promotions. That drove the need for speed into the supply chain and merchandising, but for many years those systems were stymied by the huge volumes of data. Nordstrom has 150 million SKU/Store combinations when planning (RPAS); The Gap generates 110 million price changes during end-of-season (RPM); Argos does 1.78 billion calculations executed each day for replenishment planning (AIP). These areas are now being alleviated by the second technology, storage. The typical laptop disk drive runs at 5,400rpm with PCs stepping up to 7,200rpm and servers hitting 15,000rpm. But the platters can only spin so fast, so to squeeze more performance we’ve had to rely on things like disk striping. Then solid state drives (SSDs) were introduced and prices continue to drop. (Augmenting your harddrive with a SSD is the single best PC upgrade these days.) RAM continues to be expensive, but compressing data in memory has allowed more efficient use. So a few years back, Oracle decided to build a box that incorporated all these advancements to move us closer to real-time. This family of products, often categorized as engineered systems, combines the hardware and software so that they work together to provide better performance. How much better? If Exadata powered a 747, you’d go from New York to Paris in 42 minutes, and it would carry 5,000 passengers. If Exadata powered baseball, games would last only 18 minutes and Boston’s Fenway would hold 370,000 fans. The Exa-family enables processing more data in less time. So with faster networks and storage, that brings us to the third and final ingredient. If we continue to process data in traditional ways, we won’t be able to take advantage of the faster networks and storage. Enter what Harvard calls “The Sexiest Job of the 21st Century” – the data scientist. New technologies like the Hadoop-powered Oracle Big Data Appliance, Oracle Advanced Analytics, and Oracle Endeca Information Discovery change the way in which we organize data. These technologies allow us to extract actionable information from raw data at incredible speeds, often ad-hoc. So the foundation to support the real-time enterprise exists, but how does a retailer begin to take advantage? The most visible way is through real-time marketing, but I’ll save that for part 3 and instead begin with improved integrations for the assets you already have in part 2.

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• Why does my MacBook Pro have long ping times over Wi-Fi?

  - by randynov

  I have been having problems connecting with my Wi-Fi. It is weird, the ping times to the router (<30 feet away) seem to surge, often getting over 10 seconds before slowly coming back down. You can see the trend below. I'm on a MacBook Pro and have done the normal stuff (reset the PRAM and SMC, changed wireless channels, etc.). It happens across different routers, so I think it must be my laptop, but I don't know what it could be. The RSSI value hovers around -57, but I've seen the transmit rate flip between 0, 48 and 54. The signal strength is ~60% with 9% noise. Currently, there are 17 other wireless networks in range, but only one in the same channel. 1 - How can I figure out what's going on? 2 - How can I correct the situation? PING 192.168.1.1 (192.168.1.1): 56 data bytes 64 bytes from 192.168.1.1: icmp_seq=0 ttl=254 time=781.107 ms 64 bytes from 192.168.1.1: icmp_seq=1 ttl=254 time=681.551 ms 64 bytes from 192.168.1.1: icmp_seq=2 ttl=254 time=610.001 ms 64 bytes from 192.168.1.1: icmp_seq=3 ttl=254 time=544.915 ms 64 bytes from 192.168.1.1: icmp_seq=4 ttl=254 time=547.622 ms 64 bytes from 192.168.1.1: icmp_seq=5 ttl=254 time=468.914 ms 64 bytes from 192.168.1.1: icmp_seq=6 ttl=254 time=237.368 ms 64 bytes from 192.168.1.1: icmp_seq=7 ttl=254 time=229.902 ms 64 bytes from 192.168.1.1: icmp_seq=8 ttl=254 time=11754.151 ms 64 bytes from 192.168.1.1: icmp_seq=9 ttl=254 time=10753.943 ms 64 bytes from 192.168.1.1: icmp_seq=10 ttl=254 time=9754.428 ms 64 bytes from 192.168.1.1: icmp_seq=11 ttl=254 time=8754.199 ms 64 bytes from 192.168.1.1: icmp_seq=12 ttl=254 time=7754.138 ms 64 bytes from 192.168.1.1: icmp_seq=13 ttl=254 time=6754.159 ms 64 bytes from 192.168.1.1: icmp_seq=14 ttl=254 time=5753.991 ms 64 bytes from 192.168.1.1: icmp_seq=15 ttl=254 time=4754.068 ms 64 bytes from 192.168.1.1: icmp_seq=16 ttl=254 time=3753.930 ms 64 bytes from 192.168.1.1: icmp_seq=17 ttl=254 time=2753.768 ms 64 bytes from 192.168.1.1: icmp_seq=18 ttl=254 time=1753.866 ms 64 bytes from 192.168.1.1: icmp_seq=19 ttl=254 time=753.592 ms 64 bytes from 192.168.1.1: icmp_seq=20 ttl=254 time=517.315 ms 64 bytes from 192.168.1.1: icmp_seq=37 ttl=254 time=1.315 ms 64 bytes from 192.168.1.1: icmp_seq=38 ttl=254 time=1.035 ms 64 bytes from 192.168.1.1: icmp_seq=39 ttl=254 time=4.597 ms 64 bytes from 192.168.1.1: icmp_seq=21 ttl=254 time=18010.681 ms 64 bytes from 192.168.1.1: icmp_seq=22 ttl=254 time=17010.449 ms 64 bytes from 192.168.1.1: icmp_seq=23 ttl=254 time=16010.430 ms 64 bytes from 192.168.1.1: icmp_seq=24 ttl=254 time=15010.540 ms 64 bytes from 192.168.1.1: icmp_seq=25 ttl=254 time=14010.450 ms 64 bytes from 192.168.1.1: icmp_seq=26 ttl=254 time=13010.175 ms 64 bytes from 192.168.1.1: icmp_seq=27 ttl=254 time=12010.282 ms 64 bytes from 192.168.1.1: icmp_seq=28 ttl=254 time=11010.265 ms 64 bytes from 192.168.1.1: icmp_seq=29 ttl=254 time=10010.285 ms 64 bytes from 192.168.1.1: icmp_seq=30 ttl=254 time=9010.235 ms 64 bytes from 192.168.1.1: icmp_seq=31 ttl=254 time=8010.399 ms 64 bytes from 192.168.1.1: icmp_seq=32 ttl=254 time=7010.144 ms 64 bytes from 192.168.1.1: icmp_seq=33 ttl=254 time=6010.113 ms 64 bytes from 192.168.1.1: icmp_seq=34 ttl=254 time=5010.025 ms 64 bytes from 192.168.1.1: icmp_seq=35 ttl=254 time=4009.966 ms 64 bytes from 192.168.1.1: icmp_seq=36 ttl=254 time=3009.825 ms 64 bytes from 192.168.1.1: icmp_seq=40 ttl=254 time=16000.676 ms 64 bytes from 192.168.1.1: icmp_seq=41 ttl=254 time=15000.477 ms 64 bytes from 192.168.1.1: icmp_seq=42 ttl=254 time=14000.388 ms 64 bytes from 192.168.1.1: icmp_seq=43 ttl=254 time=13000.549 ms 64 bytes from 192.168.1.1: icmp_seq=44 ttl=254 time=12000.469 ms 64 bytes from 192.168.1.1: icmp_seq=45 ttl=254 time=11000.332 ms 64 bytes from 192.168.1.1: icmp_seq=46 ttl=254 time=10000.339 ms 64 bytes from 192.168.1.1: icmp_seq=47 ttl=254 time=9000.338 ms 64 bytes from 192.168.1.1: icmp_seq=48 ttl=254 time=8000.198 ms 64 bytes from 192.168.1.1: icmp_seq=49 ttl=254 time=7000.388 ms 64 bytes from 192.168.1.1: icmp_seq=50 ttl=254 time=6000.217 ms 64 bytes from 192.168.1.1: icmp_seq=51 ttl=254 time=5000.084 ms 64 bytes from 192.168.1.1: icmp_seq=52 ttl=254 time=3999.920 ms 64 bytes from 192.168.1.1: icmp_seq=53 ttl=254 time=3000.010 ms 64 bytes from 192.168.1.1: icmp_seq=54 ttl=254 time=1999.832 ms 64 bytes from 192.168.1.1: icmp_seq=55 ttl=254 time=1000.072 ms 64 bytes from 192.168.1.1: icmp_seq=58 ttl=254 time=1.125 ms 64 bytes from 192.168.1.1: icmp_seq=59 ttl=254 time=1.070 ms 64 bytes from 192.168.1.1: icmp_seq=60 ttl=254 time=2.515 ms

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• Windows 7 Machine Makes Router Drop -All- Wireless Connections

  - by Hammer Bro.

  Some background: My home network consists of my Desktop, a two-month old Windows 7 (x64) machine which is online most frequently (N-spec), as well as three other Windows XP laptops (all G) that only connect every now and then (one for work, one for Netflix, and the other for infrequent regular laptop uses). I used to have a Belkin F5D8236-4 wireless router, and everything worked great. A week ago, however, I found out that the Belkin absolutely in no way would establish a VPN connection, something that has become important for work. So I bought a Netgear WNR3500v2/U/L. The wireless was acting a little sketchy at first for just the Windows 7 machine, but I thought it had something to do with 802.11N and I was in a hurry so I just fished up an ethernet cable and disabled the computer's wireless. It has now become apparent, though, that whenever the Windows 7 machine is connected to the router, all wireless connections become unstable. I was using my work laptop for a solid six hours today with no trouble, having multiple SSH connections open over VPN and streaming internet radio in the background. Then, within two minutes of turning on this Windows 7 box, I had lost all connectivity over the wireless. And I was two feet away from the router. The same sort of thing happens on all of the other laptops -- Netflix can be playing stuff all weekend, but if I come up here and do things on this (W7) computer, the streaming will be dead within ten minutes. So here are my basic observations: If the Windows 7 machine is off, then all connections will have a Signal Strength of Very Good or Excellent and a Speed of 48-54 Mbps for an indefinite amount of time. Shortly after the Windows 7 machine is turned on, all wireless connections will experience a consistent decline in Speed down to 1.0 Mbps, eventually losing their connection entirely. These machines will continue to maintain 70% signal strength, as observed by themselves and router. Once dropped, a wireless connection will have difficulty reconnecting. And, if a connection manages to become established, it will quickly drop off again. The Windows 7 machine itself will continue to function just fine if it's using a wired connection, although it will experience these same issues over the wireless. All of the drivers and firmwares are up to date, and this happened both with the stock Netgear firmware as well as the (current) DD-WRT. What I've tried: Making sure each computer is being assigned a distinct IP. (They are.) Disabling UPnP and Stateful Packet Inspection on the router. Disabling Network Sharing, SSDP Discovery, TCP/IP NetBios Helper and Computer Browser services on the Windows 7 machine. Disabling QoS Packet Scheduler, IPv6, and Link Layer Topology Discovery options on my ethernet controller (leaving only Client for Microsoft Networks, File and Printer Sharing, and IPv4 enabled). What I think: It seems awfully similar to the problems discussed in detail at http://social.msdn.microsoft.com/Forums/en/wsk/thread/1064e397-9d9b-4ae2-bc8e-c8798e591915 (which was both the most relevant and concrete information I could dig up on the internet). I still think that something the Windows 7 IP stack (or just Operating System itself) is doing is giving the router fits. However, I could be wrong, because I have two key differences. One is that most instances of this problem are reported as the entire router dying or restarting, and mine still works just fine over the wired connection. The other is that it's a new router, tested with both the factory firmware and the (I assume) well-maintained DD-WRT project. Even if Windows 7 is still secretly sending IPv6 packets or the TCP Window Scaling implementation that I hear Vista caused some trouble with (even though I've tried my best to disable anything fancy), this router should support those functions. I don't want to get a new or a replacement router unless someone can convince me that this is a defective unit. But the problem seems too specific and predictable by my instincts to be a hardware hiccup. And I don't want to deal with the inevitable problems that always seem to take half a day to resolve when getting a new router, since I'm frantically working (including tomorrow) to complete a project by next week's deadline. Plus, I think in the worst case scenario, I could keep this router connected directly to the modem, disable its wireless entirely, and connect the old Belkin to it directly. That should allow me to still use VPN (although I'll have to plug my work laptop directly into that router), and then maintain wireless connections for all of the other computers. But that feels so wrong to me. Anyone have any ideas what the cause and possible solution could be? Clarifications: The Windows 7 machine is directly connected via an ethernet cable to the router for everything above. But while it is online, all other computers' wireless connections become unusable. It is not an issue of signal strength or interference -- no other devices within scanning range are using Channel 1, and the problem will affect computers that are literally feet away from the router with 95% signal strength.

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• Why does my macbook pro have long ping times over wifi?

  - by randynov

  I have been having problems connecting with my wifi. It is weird, the ping times to the router (<30 feet away) seem to surge, often getting over 10s before slowly coming back down. You can see the trend below. I'm on a macbook pro and have done the normal stuff (reset the pram and smc, changed wireless channels, etc.). It happens across different routers, so I think it must be my laptop, but I don't know what it could be. The RSSI value hovers around -57, but I've seen the transmit rate flip between 0, 48 & 54. The signal strength is ~60% with 9% noise. Currently, there are 17 other wireless networks in range, but only one in the same channel. 1 - How can I figure out what's going on? 2 - How can I correct the situation? TIA! Randall PING 192.168.1.1 (192.168.1.1): 56 data bytes 64 bytes from 192.168.1.1: icmp_seq=0 ttl=254 time=781.107 ms 64 bytes from 192.168.1.1: icmp_seq=1 ttl=254 time=681.551 ms 64 bytes from 192.168.1.1: icmp_seq=2 ttl=254 time=610.001 ms 64 bytes from 192.168.1.1: icmp_seq=3 ttl=254 time=544.915 ms 64 bytes from 192.168.1.1: icmp_seq=4 ttl=254 time=547.622 ms 64 bytes from 192.168.1.1: icmp_seq=5 ttl=254 time=468.914 ms 64 bytes from 192.168.1.1: icmp_seq=6 ttl=254 time=237.368 ms 64 bytes from 192.168.1.1: icmp_seq=7 ttl=254 time=229.902 ms 64 bytes from 192.168.1.1: icmp_seq=8 ttl=254 time=11754.151 ms 64 bytes from 192.168.1.1: icmp_seq=9 ttl=254 time=10753.943 ms 64 bytes from 192.168.1.1: icmp_seq=10 ttl=254 time=9754.428 ms 64 bytes from 192.168.1.1: icmp_seq=11 ttl=254 time=8754.199 ms 64 bytes from 192.168.1.1: icmp_seq=12 ttl=254 time=7754.138 ms 64 bytes from 192.168.1.1: icmp_seq=13 ttl=254 time=6754.159 ms 64 bytes from 192.168.1.1: icmp_seq=14 ttl=254 time=5753.991 ms 64 bytes from 192.168.1.1: icmp_seq=15 ttl=254 time=4754.068 ms 64 bytes from 192.168.1.1: icmp_seq=16 ttl=254 time=3753.930 ms 64 bytes from 192.168.1.1: icmp_seq=17 ttl=254 time=2753.768 ms 64 bytes from 192.168.1.1: icmp_seq=18 ttl=254 time=1753.866 ms 64 bytes from 192.168.1.1: icmp_seq=19 ttl=254 time=753.592 ms 64 bytes from 192.168.1.1: icmp_seq=20 ttl=254 time=517.315 ms 64 bytes from 192.168.1.1: icmp_seq=37 ttl=254 time=1.315 ms 64 bytes from 192.168.1.1: icmp_seq=38 ttl=254 time=1.035 ms 64 bytes from 192.168.1.1: icmp_seq=39 ttl=254 time=4.597 ms 64 bytes from 192.168.1.1: icmp_seq=21 ttl=254 time=18010.681 ms 64 bytes from 192.168.1.1: icmp_seq=22 ttl=254 time=17010.449 ms 64 bytes from 192.168.1.1: icmp_seq=23 ttl=254 time=16010.430 ms 64 bytes from 192.168.1.1: icmp_seq=24 ttl=254 time=15010.540 ms 64 bytes from 192.168.1.1: icmp_seq=25 ttl=254 time=14010.450 ms 64 bytes from 192.168.1.1: icmp_seq=26 ttl=254 time=13010.175 ms 64 bytes from 192.168.1.1: icmp_seq=27 ttl=254 time=12010.282 ms 64 bytes from 192.168.1.1: icmp_seq=28 ttl=254 time=11010.265 ms 64 bytes from 192.168.1.1: icmp_seq=29 ttl=254 time=10010.285 ms 64 bytes from 192.168.1.1: icmp_seq=30 ttl=254 time=9010.235 ms 64 bytes from 192.168.1.1: icmp_seq=31 ttl=254 time=8010.399 ms 64 bytes from 192.168.1.1: icmp_seq=32 ttl=254 time=7010.144 ms 64 bytes from 192.168.1.1: icmp_seq=33 ttl=254 time=6010.113 ms 64 bytes from 192.168.1.1: icmp_seq=34 ttl=254 time=5010.025 ms 64 bytes from 192.168.1.1: icmp_seq=35 ttl=254 time=4009.966 ms 64 bytes from 192.168.1.1: icmp_seq=36 ttl=254 time=3009.825 ms 64 bytes from 192.168.1.1: icmp_seq=40 ttl=254 time=16000.676 ms 64 bytes from 192.168.1.1: icmp_seq=41 ttl=254 time=15000.477 ms 64 bytes from 192.168.1.1: icmp_seq=42 ttl=254 time=14000.388 ms 64 bytes from 192.168.1.1: icmp_seq=43 ttl=254 time=13000.549 ms 64 bytes from 192.168.1.1: icmp_seq=44 ttl=254 time=12000.469 ms 64 bytes from 192.168.1.1: icmp_seq=45 ttl=254 time=11000.332 ms 64 bytes from 192.168.1.1: icmp_seq=46 ttl=254 time=10000.339 ms 64 bytes from 192.168.1.1: icmp_seq=47 ttl=254 time=9000.338 ms 64 bytes from 192.168.1.1: icmp_seq=48 ttl=254 time=8000.198 ms 64 bytes from 192.168.1.1: icmp_seq=49 ttl=254 time=7000.388 ms 64 bytes from 192.168.1.1: icmp_seq=50 ttl=254 time=6000.217 ms 64 bytes from 192.168.1.1: icmp_seq=51 ttl=254 time=5000.084 ms 64 bytes from 192.168.1.1: icmp_seq=52 ttl=254 time=3999.920 ms 64 bytes from 192.168.1.1: icmp_seq=53 ttl=254 time=3000.010 ms 64 bytes from 192.168.1.1: icmp_seq=54 ttl=254 time=1999.832 ms 64 bytes from 192.168.1.1: icmp_seq=55 ttl=254 time=1000.072 ms 64 bytes from 192.168.1.1: icmp_seq=58 ttl=254 time=1.125 ms 64 bytes from 192.168.1.1: icmp_seq=59 ttl=254 time=1.070 ms 64 bytes from 192.168.1.1: icmp_seq=60 ttl=254 time=2.515 ms

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• DNS server not functioning correctly

  - by Shamit Shrestha

  I have setup a DNS server which isnt working properly. My domain is accswift.com which has glued to two name servers ns1.accswift.com and ns2.accswift.com for the same IP address - 203.78.164.18. On domain end everything should be fine. Please check -http://www.intodns.com/accswift.com I am sure its the problem with the linux server. Can anyone help me find where the problem is for me? Below is the settings that I have in the server. ====================== DIG [root@accswift ~]# dig accswift.com ; << DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.el6_4.6 << accswift.com ;; global options: +cmd ;; Got answer: ;; -HEADER<<- opcode: QUERY, status: NOERROR, id: 11275 ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;accswift.com. IN A ;; ANSWER SECTION: accswift.com. 38400 IN A 203.78.164.18 ;; AUTHORITY SECTION: accswift.com. 38400 IN NS ns1.accswift.com. accswift.com. 38400 IN NS ns2.accswift.com. ;; ADDITIONAL SECTION: ns1.accswift.com. 38400 IN A 203.78.164.18 ns2.accswift.com. 38400 IN A 203.78.164.18 ;; Query time: 1 msec ;; SERVER: 127.0.0.1#53(127.0.0.1) ;; WHEN: Wed Nov 6 20:12:16 2013 ;; MSG SIZE rcvd: 114 ============== IP Tables settings vi /etc/sysconfig/iptables *filter :FORWARD ACCEPT [0:0] :INPUT ACCEPT [0:0] :OUTPUT ACCEPT [0:0] -A FORWARD -o eth0 -j LOG --log-level 7 --log-prefix BANDWIDTH_OUT: -A FORWARD -i eth0 -j LOG --log-level 7 --log-prefix BANDWIDTH_IN: -A OUTPUT -o eth0 -j LOG --log-level 7 --log-prefix BANDWIDTH_OUT: -A INPUT -i eth0 -j LOG --log-level 7 --log-prefix BANDWIDTH_IN: -A INPUT -p udp -m udp --sport 53 -j ACCEPT -A OUTPUT -p udp -m udp --dport 53 -j ACCEPT COMMIT Completed on Fri Sep 20 04:20:33 2013 Generated by webmin *mangle :FORWARD ACCEPT [0:0] :INPUT ACCEPT [0:0] :OUTPUT ACCEPT [0:0] :PREROUTING ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] COMMIT Completed Generated by webmin *nat :OUTPUT ACCEPT [0:0] :PREROUTING ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] COMMIT ====DNS settings vi /var/named/accswift.com.host $ttl 38400 @ IN SOA ns1.accswift.com. root.ns1.accswift.com. ( 1382936091 10800 3600 604800 38400 ) @ IN NS ns1.accswift.com. @ IN NS ns2.accswift.com. accswift.com. IN A 203.78.164.18 accswift.com. IN NS ns1.accswift.com. www.accswift.com. IN A 203.78.164.18 ftp.accswift.com. IN A 203.78.164.18 m.accswift.com. IN A 203.78.164.18 ns1 IN A 203.78.164.18 ns2 IN A 203.78.164.18 localhost.accswift.com. IN A 127.0.0.1 webmail.accswift.com. IN A 203.78.164.18 admin.accswift.com. IN A 203.78.164.18 mail.accswift.com. IN A 203.78.164.18 accswift.com. IN MX 5 mail.accswift.com. ====Named.conf vi /etc/named.conf options { listen-on port 53 { 127.0.0.1; }; listen-on-v6 port 53 { ::1; }; directory "/var/named"; dump-file "/var/named/data/cache_dump.db"; statistics-file "/var/named/data/named_stats.txt"; memstatistics-file "/var/named/data/named_mem_stats.txt"; allow-query { any; }; recursion yes; allow-recursion { localhost; 192.168.2.0/24; }; dnssec-enable yes; dnssec-validation yes; dnssec-lookaside auto; /* Path to ISC DLV key */ bindkeys-file "/etc/named.iscdlv.key"; managed-keys-directory "/var/named/dynamic"; forward first; forwarders {192.168.1.1;}; }; logging { channel default_debug { file "data/named.run"; severity dynamic; }; }; zone "." IN { type hint; file "named.ca"; }; include "/etc/named.rfc1912.zones"; include "/etc/named.root.key"; zone "accswift.com" { type master; file "/var/named/accswift.com.hosts"; allow-transfer { 127.0.0.1; localnets; 208.73.211.69; }; }; zone "ns1.accswift.com" { type master; file "/var/named/ns1.accswift.com.hosts"; }; ==================================== Can anybody find any flaw in this? I am still unable to reach accswift.com from any other ISP. But it is browsable from the same network though. Thanks in advance.

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• Postfix configuration - Uing virtual min but server is bouncing back my mail.

  - by brodiebrodie

  I have no experience in setting up postfix, and thought virtualmin minght do the legwork for me. Appears not. When I try to send mail to the domain (either [email protected] [email protected] or [email protected]) I get the following message returned This is the mail system at host dedq239.localdomain. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <[email protected]> (expanded from <[email protected]>): User unknown in virtual alias table Final-Recipient: rfc822; [email protected] Original-Recipient: rfc822;[email protected] Action: failed Status: 5.0.0 Diagnostic-Code: X-Postfix; User unknown in virtual alias table How can I diagnose the problem here? It seems that the mail gets to my server but the server fails to locally deliver the message to the correct user. (This is a guess, truthfully I have no idea what is happening). I have checked my virtual alias table and it seems to be set up correctly (I can post if this would be helpful). Can anyone give me a clue as to the next step? Thanks alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases broken_sasl_auth_clients = yes command_directory = /usr/sbin config_directory = /etc/postfix daemon_directory = /usr/libexec/postfix debug_peer_level = 2 html_directory = no local_recipient_maps = $virtual_mailbox_maps mailq_path = /usr/bin/mailq.postfix manpage_directory = /usr/share/man mydestination = $myhostname, localhost.$mydomain, localhost, $mydomain myorigin = $mydomain newaliases_path = /usr/bin/newaliases.postfix readme_directory = /usr/share/doc/postfix-2.3.3/README_FILES sample_directory = /usr/share/doc/postfix-2.3.3/samples sendmail_path = /usr/sbin/sendmail.postfix setgid_group = postdrop smtpd_recipient_restrictions = permit_mynetworks reject_unauth_destination smtpd_sasl_auth_enable = yes soft_bounce = no unknown_local_recipient_reject_code = 550 virtual_alias_maps = hash:/etc/postfix/virtual My mail log file (the last entry) Sep 30 15:13:47 dedq239 postfix/cleanup[7237]: 207C6B18158: message-id=<[email protected]> Sep 30 15:13:47 dedq239 postfix/qmgr[7177]: 207C6B18158: from=<[email protected]>, size=1805, nrcpt=1 (queue active) Sep 30 15:13:47 dedq239 postfix/error[7238]: 207C6B18158: to=<[email protected]>, orig_to=<[email protected]>, relay=none, delay=0.64, delays=0.61/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table) Sep 30 15:13:47 dedq239 postfix/cleanup[7237]: 8DC13B18169: message-id=<[email protected]> Sep 30 15:13:47 dedq239 postfix/qmgr[7177]: 8DC13B18169: from=<>, size=3691, nrcpt=1 (queue active) Sep 30 15:13:47 dedq239 postfix/bounce[7239]: 207C6B18158: sender non-delivery notification: 8DC13B18169 Sep 30 15:13:47 dedq239 postfix/qmgr[7177]: 207C6B18158: removed Sep 30 15:13:48 dedq239 postfix/smtp[7240]: 8DC13B18169: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[209.85.216.55]:25, delay=1.3, delays=0.02/0.01/0.58/0.75, dsn=2.0.0, status=sent (250 2.0.0 OK 1254348828 36si15082901pxi.91) Sep 30 15:13:48 dedq239 postfix/qmgr[7177]: 8DC13B18169: removed Sep 30 15:14:17 dedq239 postfix/smtpd[7233]: disconnect from mail-bw0-f228.google.com[209.85.218.228] etc.aliases file below I have not touched this file - myvirtualdomain is a replacement for my real domain name # Aliases in this file will NOT be expanded in the header from # Mail, but WILL be visible over networks or from /bin/mail. # # >>>>>>>>>> The program "newaliases" must be run after # >> NOTE >> this file is updated for any changes to # >>>>>>>>>> show through to sendmail. # # Basic system aliases -- these MUST be present. mailer-daemon: postmaster postmaster: root # General redirections for pseudo accounts. bin: root daemon: root adm: root lp: root sync: root shutdown: root halt: root mail: root news: root uucp: root operator: root games: root gopher: root ftp: root nobody: root radiusd: root nut: root dbus: root vcsa: root canna: root wnn: root rpm: root nscd: root pcap: root apache: root webalizer: root dovecot: root fax: root quagga: root radvd: root pvm: root amanda: root privoxy: root ident: root named: root xfs: root gdm: root mailnull: root postgres: root sshd: root smmsp: root postfix: root netdump: root ldap: root squid: root ntp: root mysql: root desktop: root rpcuser: root rpc: root nfsnobody: root ingres: root system: root toor: root manager: root dumper: root abuse: root newsadm: news newsadmin: news usenet: news ftpadm: ftp ftpadmin: ftp ftp-adm: ftp ftp-admin: ftp www: webmaster webmaster: root noc: root security: root hostmaster: root info: postmaster marketing: postmaster sales: postmaster support: postmaster # trap decode to catch security attacks decode: root # Person who should get root's mail #root: marc abuse-myvirtualdomain.com: [email protected] My etc/postfix/virtual file is below - again myvirtualdomain is a replacement. I think this file was generated by Virtualmin and I have tried messing around with is with no success... This is the version without my changes. myunixusername@myvirtualdomain .com myunixusername myvirtualdomain .com myvirtualdomain.com [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

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• Again WPA Connection problem even after changed to latest version ..please help

  - by Renjith G

  I am using hostapd, wireless tools with madwifi for my wireless ap in my board. The WEP, WPA-PSK connections and communications between my board with linux and my desktop PC, Windows XP SP2 (with Olitec USB wireless) are fine. But when I configured the WPA type, the connection seems established but shows the status "TKIP - Key Absent" in the security dialog box. Anyone faced this problem? Am attaching the conf files and the connection status. In the AP side am complaining . I am using the in built radius server conf with the hostapd 0.4.7 hostapd.conf interface=ath0 driver=madwifi logger_syslog=0 logger_syslog_level=0 logger_stdout=0 logger_stdout_level=0 debug=0 eapol_key_index_workaround=1 dump_file=/tmp/hostapd.dump.0.0 ssid=Renjith G wpa wpa=1 wpa_passphrase=mypassphrase wpa_key_mgmt=WPA-EAP wpa_pairwise=TKIP CCMP wpa_group_rekey=600 macaddr_acl=2 /* commented */ ieee8021x=1 /* commented */ eap_authenticator=1 own_ip_addr=172.16.25.1 nas_identifier=renjithg.com auth_server_addr=172.16.25.1 auth_server_port=1812 auth_server_shared_secret=key1 ca_cert=/flash1/ca.crt server_cert=/flash1/server.crt eap_user_file=/etc/hostapd.eap_user hostapd.eap_user "*@renjithg.com" TLS And the commands am using are wlanconfig ath0 create wlandev wifi0 wlanmode ap iwconfig ath0 essid Renjith channel 6 ifconfig ath0 192.168.25.1 netmask 255.255.255.0 up hostapd -ddd /etc/hostapd.conf Please correct if am wrong .. Also am getting the debug messages on my AP when am connecting in my windows machine through WPA ~/wlanexe # ./hostapd -ddd /etc/hostapd.conf Configuration file: /etc/hostapd.conf Line 18: obsolete eap_authenticator used; this has been renamed to eap_server madwifi_set_iface_flags: dev_up=0 Using interface ath0 with hwaddr 00:0b:6b:33:8c:30 and ssid 'Renjith G wpa' madwifi_set_ieee8021x: enabled=1 madwifi_configure_wpa: group key cipher=1 madwifi_configure_wpa: pairwise key ciphers=0xa madwifi_configure_wpa: key management algorithms=0x1 madwifi_configure_wpa: rsn capabilities=0x0 madwifi_configure_wpa: enable WPA= 0x1 madwifi_set_iface_flags: dev_up=1 madwifi_set_privacy: enabled=1 WPA: group state machine entering state GTK_INIT GMK - hexdump(len=32): 9c 77 cd 38 5a 60 3b 16 8a 22 90 e8 65 b3 c2 86 40 5c be c3 dd 84 3e df 58 1d 16 61 1d 13 d1 f2 GTK - hexdump(len=32): 02 78 d7 d3 5d 15 e3 89 9c 62 a8 fe 8a 0f 40 28 ba dc cd bc 07 f4 59 88 1c 08 84 2b 49 3d e2 32 WPA: group state machine entering state SETKEYSDONE madwifi_set_key: alg=TKIP addr=00:00:00:00:00:00 key_idx=1 Flushing old station entries madwifi_sta_deauth: addr=ff:ff:ff:ff:ff:ff reason_code=3 Deauthenticate all stations l2_packet_receive - recvfrom: Network is down Wireless event: cmd=0x8c03 len=20 New STA WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state INITIALIZE madwifi_del_key: addr=00:0a:78:a0:0b:09 key_idx=0 WPA: 00:0a:78:a0:0b:09 WPA_PTK_GROUP entering state IDLE WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state AUTHENTICATION WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state AUTHENTICATION2 IEEE 802.1X: 4 bytes from 00:0a:78:a0:0b:09 IEEE 802.1X: version=1 type=1 length=0 Wireless event: cmd=0x8c04 len=20 madwifi_del_key: addr=00:0a:78:a0:0b:09 key_idx=0 ioctl[unknown???]: Invalid argument WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state DISCONNECTED WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state INITIALIZE madwifi_del_key: addr=00:0a:78:a0:0b:09 key_idx=0 ioctl[unknown???]: Invalid argument Wireless event: cmd=0x8c03 len=20 New STA WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state INITIALIZE madwifi_del_key: addr=00:0a:78:a0:0b:09 key_idx=0 WPA: 00:0a:78:a0:0b:09 WPA_PTK_GROUP entering state IDLE WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state AUTHENTICATION WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state AUTHENTICATION2 IEEE 802.1X: 4 bytes from 00:0a:78:a0:0b:09 IEEE 802.1X: version=1 type=1 length=0 < Register Fail < Register Fail Wireless event: cmd=0x8c04 len=20 madwifi_del_key: addr=00:0a:78:a0:0b:09 key_idx=0 ioctl[unknown???]: Invalid argument WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state DISCONNECTED WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state INITIALIZE madwifi_del_key: addr=00:0a:78:a0:0b:09 key_idx=0 ioctl[unknown???]: Invalid argument Wireless event: cmd=0x8c03 len=20 New STA WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state INITIALIZE madwifi_del_key: addr=00:0a:78:a0:0b:09 key_idx=0 WPA: 00:0a:78:a0:0b:09 WPA_PTK_GROUP entering state IDLE WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state AUTHENTICATION WPA: 00:0a:78:a0:0b:09 WPA_PTK entering state AUTHENTICATION2 IEEE 802.1X: 4 bytes from 00:0a:78:a0:0b:09 IEEE 802.1X: version=1 type=1 length=0 NOW am getting the following error message with latest tools. *This is the latest error messages..please refer this only..* ~/wlanexe # ./hostapd -ddd /etc/hostapd.conf TLS: Trusted root certificate(s) loaded madwifi_set_iface_flags: dev_up=0 madwifi_set_privacy: enabled=0 BSS count 1, BSSID mask ff:ff:ff:ff:ff:ff (0 bits) Flushing old station entries madwifi_sta_deauth: addr=ff:ff:ff:ff:ff:ff reason_code=3 ioctl[IEEE80211_IOCTL_SETMLME]: Invalid argument madwifi_sta_deauth: Failed to deauth STA (addr ff:ff:ff:ff:ff:ff reason 3) Could not connect to kernel driver. Deauthenticate all stations madwifi_sta_deauth: addr=ff:ff:ff:ff:ff:ff reason_code=2 ioctl[IEEE80211_IOCTL_SETMLME]: Invalid argument madwifi_sta_deauth: Failed to deauth STA (addr ff:ff:ff:ff:ff:ff reason 2) madwifi_set_privacy: enabled=0 madwifi_del_key: addr=00:00:00:00:00:00 key_idx=0 madwifi_del_key: addr=00:00:00:00:00:00 key_idx=1 madwifi_del_key: addr=00:00:00:00:00:00 key_idx=2 madwifi_del_key: addr=00:00:00:00:00:00 key_idx=3 Using interface ath0 with hwaddr 00:0b:6b:33:8c:30 and ssid 'RenjithGwpa' SSID - hexdump_ascii(len=11): 52 65 6e 6a 69 74 68 47 77 70 61 RenjithGwpa PSK (ASCII passphrase) - hexdump_ascii(len=12): 6d 79 70 61 73 73 70 68 72 61 73 65 mypassphrase PSK (from passphrase) - hexdump(len=32): a6 55 3e 76 94 8b d9 81 a1 22 5e 24 29 83 33 86 11 a8 7e 93 19 7c a9 ab ab cc 12 58 37 e5 35 b6 RADIUS local address: 172.16.25.1:1024 madwifi_set_ieee8021x: enabled=1 madwifi_configure_wpa: group key cipher=1 madwifi_configure_wpa: pairwise key ciphers=0xa madwifi_configure_wpa: key management algorithms=0x1 madwifi_configure_wpa: rsn capabilities=0x0 madwifi_configure_wpa: enable WPA=0x1 WPA: group state machine entering state GTK_INIT (VLAN-ID 0) GMK - hexdump(len=32): [REMOVED] GTK - hexdump(len=32): [REMOVED] WPA: group state machine entering state SETKEYSDONE (VLAN-ID 0) madwifi_set_key: alg=TKIP addr=00:00:00:00:00:00 key_idx=1 madwifi_set_privacy: enabled=1 madwifi_set_iface_flags: dev_up=1 ath0: Setup of interface done. l2_packet_receive - recvfrom: Network is down Wireless event: cmd=0x8b1a len=24 Wireless event: cmd=0x8c03 len=20 New STA ioctl[unknown???]: Invalid argument madwifi_process_wpa_ie: Failed to get WPA/RSN IE Failed to get WPA/RSN information element. Data frame from not associated STA 00:0a:78:a0:0b:09 Wireless event: cmd=0x8c04 len=20 Wireless event: cmd=0x8c03 len=20 New STA ioctl[unknown???]: Invalid argument madwifi_process_wpa_ie: Failed to get WPA/RSN IE Failed to get WPA/RSN information element. Data frame from not associated STA 00:0a:78:a0:0b:09 Data frame from not associated STA 00:0a:78:a0:0b:09 Data frame from not associated STA 00:0a:78:a0:0b:09 Wireless event: cmd=0x8c04 len=20 Wireless event: cmd=0x8c03 len=20 New STA ioctl[unknown???]: Invalid argument madwifi_process_wpa_ie: Failed to get WPA/RSN IE Failed to get WPA/RSN information element. Data frame from not associated STA 00:0a:78:a0:0b:09

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• If Nvidia Shield can stream a game via WiFi (~150-300Mbps), where is the 1-10Gbps wired streaming?

  - by Enigma

  Facts: It is surprising and uncharacteristic that a wireless game streaming solution is the *first to hit the market when a 1000mbps+ Ethernet connection would accomplish the same feat with roughly 6x the available bandwidth. 150-300mbps WiFi is in no way superior to a 1000mbps+ LAN connection aside from well wireless mobility. Throughout time, (since the internet was created) wired services have **always come first yet in this particular case, the opposite seems to be true. We had wired internet first, wired audio streaming, and wired video streaming all before their wireless counterparts. Why? Largely because the wireless bandwidth was and is inferior. Even today despite being significantly better and capable of a lot more, it is still inferior to a wired connection. Situation: Chief among these is that NVIDIA’s Shield handheld game console will be getting a microconsole-like mode, dubbed “Shield Console Mode”, that will allow the handheld to be converted into a more traditional TV-connected console. In console mode Shield can be controlled with a Bluetooth controller, and in accordance with the higher resolution of TVs will accept 1080p game streaming from a suitably equipped PC, versus 720p in handheld mode. With that said 1080p streaming will require additional bandwidth, and while 720p can be done over WiFi NVIDIA will be requiring a hardline GigE connection for 1080p streaming (note that Shield doesn’t have Ethernet, so this is presumably being done over USB). Streaming aside, in console mode Shield will also support its traditional local gaming/application functionality. - http://www.anandtech.com/show/7435/nvidia-consolidates-game-streaming-tech-under-gamestream-brand-announces-shield-console-mode ^ This is not acceptable to me for a number of reasons not to mention the ridiculousness of having a little screen+controller unit sitting there while using a secondary controller and screen instead. That kind of redundant absurdity exemplifies how wrong of a solution that is. They need a second product for this solution without the screen or controller for it to make sense... at which point your just buying a little computer that does what most other larger computers do better. While this secondary project will provide a wired connection, it still shouldn't be necessary to purchase a Shield to have this benefit. Not only this but Intel's WiDi claims game streaming support as well - wirelessly. Where is the wired streaming? All that is required, by my understanding, is the ability to decode H.264 video compression and transmit control/feedback so by any logical comparison, one (Nvidia especially) should have no difficulty in creating an application for PC's (win32/64 environment) that does the exact same thing their android app does. I have 2 video cards capable of streaming (encoding) H.264 so by right they must be capable of decoding it I would think. I should be able to stream to my second desktop or my laptop both of which by hardware comparison are superior to the Shield. I haven't found anything stating plans to allow non-shield owners to do this. Can a third party create this software or does it hinge on some limitation that only Nvidia can overcome? Reiteration of questions: Is there a technical reason (non marketing) for why Nvidia opted to bottleneck the streaming service with a wireless connection limiting the resolution to 720p and introducing intermittent video choppiness when on a wired connection one could achieve, presumably, 1080p with significantly less or zero choppiness? Is there anything limiting developers from creating a PC/Desktop application emulating the same H.264 decoding functionality that circumvents the need to get an Nvidia Shield altogether? (It is not a matter of being too cheap to support Nvidia - I have many Nvidia cards that aren't being used. One should not have to purchase specialty hardware when = hardware already exists) Same questions go for Intel Widi also. I am just utterly perplexed that there are wireless live streaming solution and yet no wired. How on earth can wireless be the goto transmission medium? Is there another solution that takes advantage of H.264 video compression allowing live streaming over a wired connection? (*) - Perhaps this isn't the first but afaik it is the first complete package. (**) - I cant back that up with hard evidence/links but someone probably could. Edit: Maybe this will be the solution I am looking for but I still find it hard to believe that they would be the first and after wireless solutions already exist. In-home Streaming You can play all your Windows and Mac games on your SteamOS machine, too. Just turn on your existing computer and run Steam as you always have - then your SteamOS machine can stream those games over your home network straight to your TV! - http://store.steampowered.com/livingroom/SteamOS/

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• Windows 7 Machine Makes Router Drop -All- Wireless Connections [closed]

  - by Hammer Bro.

  Note: I accidentally originally posted this question over at SuperUser, and I still think the issue is caused by some low-level networking practice of Windows 7, but I think the expertise here would be more apt to figuring it out. Apologies for the cross-post. Some background: My home network consists of my Desktop, a two-month old Windows 7 (x64) machine which is online most frequently (N-spec), as well as three other Windows XP laptops (all G) that only connect every now and then (one for work, one for Netflix, and the other for infrequent regular laptop uses). I used to have a Belkin F5D8236-4 wireless router, and everything worked great. A week ago, however, I found out that the Belkin absolutely in no way would establish a VPN connection, something that has become important for work. So I bought a Netgear WNR3500v2/U/L. The wireless was acting a little sketchy at first for just the Windows 7 machine, but I thought it had something to do with 802.11N and I was in a hurry so I just fished up an ethernet cable and disabled the computer's wireless. It has now become apparent, though, that whenever the Windows 7 machine is connected to the router, all wireless connections become unstable. I was using my work laptop for a solid six hours today with no trouble, having multiple SSH connections open over VPN and streaming internet radio in the background. Then, within two minutes of turning on this Windows 7 box, I had lost all connectivity over the wireless. And I was two feet away from the router. The same sort of thing happens on all of the other laptops -- Netflix can be playing stuff all weekend, but if I come up here and do things on this (W7) computer, the streaming will be dead within ten minutes. So here are my basic observations: If the Windows 7 machine is off, then all connections will have a Signal Strength of Very Good or Excellent and a Speed of 48-54 Mbps for an indefinite amount of time. Shortly after the Windows 7 machine is turned on, all wireless connections will experience a consistent decline in Speed down to 1.0 Mbps, eventually losing their connection entirely. These machines will continue to maintain 70% signal strength, as observed by themselves and router. Once dropped, a wireless connection will have difficulty reconnecting. And, if a connection manages to become established, it will quickly drop off again. The Windows 7 machine itself will continue to function just fine if it's using a wired connection, although it will experience these same issues over the wireless. All of the drivers and firmwares are up to date, and this happened both with the stock Netgear firmware as well as the (current) DD-WRT. What I've tried: Making sure each computer is being assigned a distinct IP. (They are.) Disabling UPnP and Stateful Packet Inspection on the router. Disabling Network Sharing, SSDP Discovery, TCP/IP NetBios Helper and Computer Browser services on the Windows 7 machine. Disabling QoS Packet Scheduler, IPv6, and Link Layer Topology Discovery options on my ethernet controller (leaving only Client for Microsoft Networks, File and Printer Sharing, and IPv4 enabled). What I think: It seems awfully similar to the problems discussed in detail at http://social.msdn.microsoft.com/Forums/en/wsk/thread/1064e397-9d9b-4ae2-bc8e-c8798e591915 (which was both the most relevant and concrete information I could dig up on the internet). I still think that something the Windows 7 IP stack (or just Operating System itself) is doing is giving the router fits. However, I could be wrong, because I have two key differences. One is that most instances of this problem are reported as the entire router dying or restarting, and mine still works just fine over the wired connection. The other is that it's a new router, tested with both the factory firmware and the (I assume) well-maintained DD-WRT project. Even if Windows 7 is still secretly sending IPv6 packets or the TCP Window Scaling implementation that I hear Vista caused some trouble with (even though I've tried my best to disable anything fancy), this router should support those functions. I don't want to get a new or a replacement router unless someone can convince me that this is a defective unit. But the problem seems too specific and predictable by my instincts to be a hardware hiccup. And I don't want to deal with the inevitable problems that always seem to take half a day to resolve when getting a new router, since I'm frantically working (including tomorrow) to complete a project by next week's deadline. Plus, I think in the worst case scenario, I could keep this router connected directly to the modem, disable its wireless entirely, and connect the old Belkin to it directly. That should allow me to still use VPN (although I'll have to plug my work laptop directly into that router), and then maintain wireless connections for all of the other computers. But that feels so wrong to me. Anyone have any ideas what the cause and possible solution could be? Clarifications: The Windows 7 machine is directly connected via an ethernet cable to the router for everything above. But while it is online, all other computers' wireless connections become unusable. It is not an issue of signal strength or interference -- no other devices within scanning range are using Channel 1, and the problem will affect computers that are literally feet away from the router with 95% signal strength.

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• Reverse lookup SERVFAIL

  - by Quan Tran

  I just set up a DNS server and a web server using Virtualbox. The IP address of the DNS server is 192.168.56.101 and the web server 192.168.56.102. Here are my configuration files for the DNS server: named.conf: // // named.conf // // Provided by Red Hat bind package to configure the ISC BIND named(8) DNS // server as a caching only nameserver (as a localhost DNS resolver only). // // See /usr/share/doc/bind*/sample/ for example named configuration files. // options { directory "/var/named"; dump-file "/var/named/data/cache_dump.db"; statistics-file "/var/named/data/named_stats.txt"; memstatistics-file "/var/named/data/named_mem_stats.txt"; //query-source address * port 53; //forward first; forwarders { 8.8.8.8; 8.8.4.4; }; listen-on port 53 { 127.0.0.1; 192.168.56.0/24; }; allow-query { localhost; 192.168.56.0/24; }; recursion yes; dnssec-enable yes; dnssec-validation yes; dnssec-lookaside auto; /* Path to ISC DLV key */ bindkeys-file "/etc/named.iscdlv.key"; managed-keys-directory "/var/named/dynamic"; }; logging { channel default_debug { file "data/named.run"; severity debug 10; print-category yes; print-time yes; print-severity yes; }; }; zone "quantran.com" in { type master; file "named.quantran.com"; }; zone "56.168.192.in-addr.arpa" in { type master; file "named.192.168.56"; allow-update { none; }; }; include "/etc/named.rfc1912.zones"; include "/etc/named.root.key"; named.quantran.com: $TTL 86400 quantran.com. IN SOA dns1.quantran.com. root.quantran.com. ( 100 ; serial 3600 ; refresh 600 ; retry 604800 ; expire 86400 ) IN NS dns1.quantran.com. dns1.quantran.com. IN A 192.168.56.101 www.quantran.com. IN A 192.168.56.102 named.192.168.56: $TTL 86400 $ORIGIN 56.168.192.in-addr.arpa. @ IN SOA dns1.quantran.com. root.quantran.com. ( 100 ; serial 3600 ; refresh 600 ; retry 604800 ; expire 86400 ) ; minimum IN NS dns1.quantran.com. 101.56.168.192.in-addr.arpa. IN PTR dns1.quantran.com. 102 IN PTR www.quantran.com. When I try a normal lookup from the host (I configured so that the only nameserver the host uses is the DNS server 192.168.56.101): quan@quantran:~$ host www.quantran.com www.quantran.com has address 192.168.56.102 quan@quantran:~$ host dns1.quantran.com dns1.quantran.com has address 192.168.56.101 But when I try a reverse lookup: quan@quantran:~$ host -v 192.168.56.101 192.168.56.101 Trying "101.56.168.192.in-addr.arpa" Using domain server: Name: 192.168.56.101 Address: 192.168.56.101#53 Aliases: Host 101.56.168.192.in-addr.arpa not found: 2(SERVFAIL) Received 45 bytes from 192.168.56.101#53 in 0 ms quan@quantran:~$ host -v 192.168.56.102 192.168.56.101 Trying "102.56.168.192.in-addr.arpa" Using domain server: Name: 192.168.56.101 Address: 192.168.56.101#53 Aliases: Host 102.56.168.192.in-addr.arpa not found: 2(SERVFAIL) Received 45 bytes from 192.168.56.101#53 in 0 ms So why can't I perform a reverse lookup? Anything wrong with the zone configuration files? Thanks in advance :) Oh, here is the output from the log file /var/named/data/named.run when I perform the reverse lookup: quan@quantran:~$ host 192.168.56.102 192.168.56.101 Using domain server: Name: 192.168.56.101 Address: 192.168.56.101#53 Aliases: Host 102.56.168.192.in-addr.arpa not found: 2(SERVFAIL) /var/named/data/named.run: 02-Jun-2014 15:18:11.950 client: debug 3: client 192.168.56.1#51786: UDP request 02-Jun-2014 15:18:11.950 client: debug 5: client 192.168.56.1#51786: using view '_default' 02-Jun-2014 15:18:11.950 security: debug 3: client 192.168.56.1#51786: request is not signed 02-Jun-2014 15:18:11.950 security: debug 3: client 192.168.56.1#51786: recursion available 02-Jun-2014 15:18:11.950 client: debug 3: client 192.168.56.1#51786: query 02-Jun-2014 15:18:11.950 client: debug 10: client 192.168.56.1#51786: ns_client_attach: ref = 1 02-Jun-2014 15:18:11.950 query-errors: debug 1: client 192.168.56.1#51786: query failed (SERVFAIL) for 102.56.168.192.in-addr.arpa/IN/PTR at query.c:5428 02-Jun-2014 15:18:11.950 client: debug 3: client 192.168.56.1#51786: error 02-Jun-2014 15:18:11.950 client: debug 3: client 192.168.56.1#51786: send 02-Jun-2014 15:18:11.950 client: debug 3: client 192.168.56.1#51786: sendto 02-Jun-2014 15:18:11.951 client: debug 3: client 192.168.56.1#51786: senddone 02-Jun-2014 15:18:11.951 client: debug 3: client 192.168.56.1#51786: next 02-Jun-2014 15:18:11.951 client: debug 10: client 192.168.56.1#51786: ns_client_detach: ref = 0 02-Jun-2014 15:18:11.951 client: debug 3: client 192.168.56.1#51786: endrequest 02-Jun-2014 15:18:11.951 client: debug 3: client @0xb537e008: udprecv Also, I made some changes to the log section in named.conf.

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• Weighted round robins via TTL - possible?

  - by Joe Hopfgartner

  I currently use DNS round robin for load balancing, which works great. The records look like this (I have a ttl of 120 seconds) ;; ANSWER SECTION: orion.2x.to. 116 IN A 80.237.201.41 orion.2x.to. 116 IN A 87.230.54.12 orion.2x.to. 116 IN A 87.230.100.10 orion.2x.to. 116 IN A 87.230.51.65 I learned that not every ISP / device treats such a response the same way. For example some DNS servers rotate the addresses randomly or always cycle them through. Some just propagate the first entry, others try to determine which is best (regionally near) by looking at the ip address. However if the userbase is big enough (spreads over multiple ISPs etc) it balances pretty well. The discrepancies from highest to lowest loaded server hardly every exceeds 15%. However now I have the problem that I am introducing more servers into the systems, that not all have the same capacities. I currently only have 1gbps servers, but I want to work with 100mbit and also 10gbps servers too. So what I want is I want to introduce a server with 10 GBps with a weight of 100, a 1 gbps server with a weight of 10 and a 100 mbit server with a weight of 1. I used to add servers twice to bring more traffic to them (which worked nice. the bandwidth doubled almost.) But adding a 10gbit server 100 times to DNS is a bit rediculous. So I thought about using the TTL. If I give server A 240 seconds ttl and server B only 120 seconds (which is about about the minimum to use for round robin, as a lot of dns servers set to 120 if a lower ttl is specified.. so i have heard) I think something like this should occour in an ideal scenario: first 120 seconds 50% of requests get server A -> keep it for 240 seconds. 50% of requests get server B -> keep it for 120 seconds second 120 seconds 50% of requests still have server A cached -> keep it for another 120 seconds. 25% of requests get server A -> keep it for 240 seconds 25% of requests get server B -> keep it for 120 seconds third 120 seconds 25% will get server A (from the 50% of Server A that now expired) -> cache 240 sec 25% will get server B (from the 50% of Server A that now expired) -> cache 120 sec 25% will have server A cached for another 120 seconds 12.5% will get server B (from the 25% of server B that now expired) -> cache 120sec 12.5% will get server A (from the 25% of server B that now expired) -> cache 240 sec fourth 120 seconds 25% will have server A cached -> cache for another 120 secs 12.5% will get server A (from the 25% of b that now expired) -> cache 240 secs 12.5% will get server B (from the 25% of b that now expired) -> cache 120 secs 12.5% will get server A (from the 25% of a that now expired) -> cache 240 secs 12.5% will get server B (from the 25% of a that now expired) -> cache 120 secs 6.25% will get server A (from the 12.5% of b that now expired) -> cache 240 secs 6.25% will get server B (from the 12.5% of b that now expired) -> cache 120 secs 12.5% will have server A cached -> cache another 120 secs ... i think i lost something at this point but i think you get the idea.... As you can see this gets pretty complicated to predict and it will for sure not work out like this in practice. But it should definitely have an effect on the distribution! I know that weighted round robin exists and is just controlled by the root server. It just cycles through dns records when responding and returns dns records with a set propability that corresponds to the weighting. My DNS server does not support this, and my requirements are not that precise. If it doesnt weight perfectly its okay, but it should go into the right direction. I think using the TTL field could be a more elegant and easier solution - and it deosnt require a dns server that controls this dynamically, which saves resources - which is in my opinion the whole point of dns load balancing vs hardware load balancers. My question now is... are there any best prectices / methos / rules of thumb to weight round robin distribution using the TTL attribute of DNS records? Edit: The system is a forward proxy server system. The amount of Bandwidth (not requests) exceeds what one single server with ethernet can handle. So I need a balancing solution that distributes the bandwidth to several servers. Are there any alternative methods than using DNS? Of course I can use a load balancer with fibre channel etc, but the costs are rediciulous and it also increases only the width of the bottleneck and does not eliminate it. The only thing i can think of are anycast (is it anycast or multicast?) ip addresses, but I don't have the means to set up such a system.

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• Autodetect/mount SDCards and run script for them on Linux

  - by Brendan

  Hey Everyone, I'm currently running SME Server, and need to have a script run upon the attachment of SD Cards to my server. The script itself works fine (it copies the contents of the cards), but the automounting and execution of the script is where I'm having issues. The I have a USB hub consisting of 10 USB ports; that shows up as: [root@server ~]# lsusb Bus 004 Device 002: ID 0000:0000 Bus 004 Device 001: ID 0000:0000 Bus 003 Device 001: ID 0000:0000 Bus 002 Device 001: ID 0000:0000 Bus 001 Device 055: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 051: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 050: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 001: ID 0000:0000 (The hub is the TERMINUS TECHNOLOGY INC entries) As I cannot plug SD Cards directly into the server; I use a USB to SD card attachement (10 of them) plugged into the hub to read the cards. Upon pluggig the 10 attachments (without cards) into the hub; lsusb yields the following: [root@server ~]# lsusb Bus 004 Device 002: ID 0000:0000 Bus 004 Device 001: ID 0000:0000 Bus 003 Device 001: ID 0000:0000 Bus 002 Device 001: ID 0000:0000 Bus 001 Device 073: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 072: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 071: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 070: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 069: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 068: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 067: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 066: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 065: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 064: ID 05e3:0723 Genesys Logic, Inc. Bus 001 Device 055: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 051: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 050: ID 1a40:0101 TERMINUS TECHNOLOGY INC. Bus 001 Device 001: ID 0000:0000 As you can see, the readers are the "Gensys Logic, Inc" entries. Plugging in an SD card to a reader doesn't affect lsusb (it reads exactly as above), however my system recognises the cards fine; as indicated by dmesg: Attached scsi generic sg11 at scsi54, channel 0, id 0, lun 0, type 0 USB Mass Storage device found at 73 SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through sdd: sdd1 SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through sdd: sdd1 SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through SCSI device sdd: 31388672 512-byte hdwr sectors (16071 MB) sdd: Write Protect is on sdd: Mode Sense: 03 00 80 00 sdd: assuming drive cache: write through sdd: sdd1 If I manually mount sdd1 (mount /dev/sdd1 /somedirectory/) this works fine. What I'm really after is a solution that automounts each of the cards as they are inputted into the reader; and executes a script for them (this will involve copying their contents to another directory). My problem is that I don't know how to do this; I don't think udev will work as the USB devices don't change; if I could somehow get udev working with /dev/disk/by-path/ however I think this is doable (it seems to keep constant entries). ls /dev/disk returns: pci-0000:00:1d.7-usb-0:4.1.1.1:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.1.2:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.1.3:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.1.4:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.2:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.3:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.1.4:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.2:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.3:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.4:1.0-scsi-0:0:0:0 pci-0000:00:1d.7-usb-0:4.4:1.0-scsi-0:0:0:0-part1 pci-0000:0b:01.0-scsi-0:0:1:0 pci-0000:0b:01.0-scsi-0:0:1:0-part1 pci-0000:0b:01.0-scsi-0:0:1:0-part2 From above, we can see I have only one card plugged into the reader (pci-0000:00:1d.7-usb-0:4.4:1.0-scsi-0:0:0:0-part1). Going mount /dev/disk/by-path/pci-0000\:00\:1d.7-usb-0\:4.4\:1.0-scsi-0\:0\:0\:0-part1 Works and places the card under /media/usbdisk/, however: mount /dev/disk/by-path/pci-0000\:00\:1d.7-usb-0\:4.4\:1.0-scsi-0\:0\:0\:0-part1 slot1/ doesn't work, and returns "mount: can't get address for /dev/disk/by-path/pci-0000" Any ideas and solutions would be great, I've seen the knowledge of a lot of the guys on here before so I'm hopeful someone can help me out. Thanks

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• CentOS - Configuring Puppet to play nice with SELinux

  - by Mike Purcell

  I am running into an issue every time I attempt to start the puppetmasterd service, for which I receive the following error message: root@service1 ~ # -> /etc/init.d/puppetmaster start Starting puppetmaster: Could not prepare for execution: Got 1 failure(s) while initializing: change from absent to directory failed: Could not set 'directory on ensure: Permission denied - /etc/puppet/ssl [FAILED] Apparently there was a known issue with this scenario as outlined in this bug report, however in the bug report it states the issue has been resolved in selinux-policy-3.9.16-29.fc15, but the latest CentOS default upstream version is 3.7.19-155.el6_3.4. So I am trying to figure out the best solution. I can either create a local security policy to allow puppetmasterd the access it needs, or keep researching and install a newer version of selinux-policy outside of the default upstream channel. Anyone have any recommendations? Please don't recommend disabling SELinux... ----- Update ----- Here is the puppet.conf: [main] # The Puppet log directory. # The default value is '$vardir/log'. logdir = /var/log/puppet # Where Puppet PID files are kept. # The default value is '$vardir/run'. rundir = /var/run/puppet # Where SSL certificates are kept. # The default value is '$confdir/ssl'. ssldir = $vardir/ssl [master] certname=puppetmaster.ownij.lan dns_alt_names=puppetmaster.ownij.lan [agent] # The file in which puppetd stores a list of the classes # associated with the retrieved configuratiion. Can be loaded in # the separate ``puppet`` executable using the ``--loadclasses`` # option. # The default value is '$confdir/classes.txt'. classfile = $vardir/classes.txt # Where puppetd caches the local configuration. An # extension indicating the cache format is added automatically. # The default value is '$confdir/localconfig'. localconfig = $vardir/localconfig server=puppetmaster.ownij.lan And here are the denials per the audit log: type=AVC msg=audit(1349751364.985:666): avc: denied { search } for pid=15093 comm="puppetmasterd" name="/" dev=dm-2 ino=2 scontext=unconfined_u:system_r:puppetmaster_t:s0 tcontext=system_u:object_r:home_root_t:s0 tclass=dir type=SYSCALL msg=audit(1349751364.985:666): arch=c000003e syscall=4 success=no exit=-13 a0=1391420 a1=7fffef09ed10 a2=7fffef09ed10 a3=120c500 items=0 ppid=15092 pid=15093 auid=500 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=pts1 ses=13 comm="puppetmasterd" exe="/usr/bin/ruby" subj=unconfined_u:system_r:puppetmaster_t:s0 key=(null) type=AVC msg=audit(1349751365.302:667): avc: denied { search } for pid=15093 comm="puppetmasterd" name="/" dev=dm-2 ino=2 scontext=unconfined_u:system_r:puppetmaster_t:s0 tcontext=system_u:object_r:home_root_t:s0 tclass=dir type=SYSCALL msg=audit(1349751365.302:667): arch=c000003e syscall=4 success=no exit=-13 a0=1d18530 a1=7fffef0d04d0 a2=7fffef0d04d0 a3=8 items=0 ppid=15092 pid=15093 auid=500 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=pts1 ses=13 comm="puppetmasterd" exe="/usr/bin/ruby" subj=unconfined_u:system_r:puppetmaster_t:s0 key=(null) type=AVC msg=audit(1349751365.465:668): avc: denied { search } for pid=15093 comm="puppetmasterd" name="/" dev=dm-2 ino=2 scontext=unconfined_u:system_r:puppetmaster_t:s0 tcontext=system_u:object_r:home_root_t:s0 tclass=dir type=SYSCALL msg=audit(1349751365.465:668): arch=c000003e syscall=4 success=no exit=-13 a0=1af3930 a1=7fffef0c5c70 a2=7fffef0c5c70 a3=8 items=0 ppid=15092 pid=15093 auid=500 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=pts1 ses=13 comm="puppetmasterd" exe="/usr/bin/ruby" subj=unconfined_u:system_r:puppetmaster_t:s0 key=(null) type=AVC msg=audit(1349751365.467:669): avc: denied { search } for pid=15093 comm="puppetmasterd" name="/" dev=dm-2 ino=2 scontext=unconfined_u:system_r:puppetmaster_t:s0 tcontext=system_u:object_r:home_root_t:s0 tclass=dir type=SYSCALL msg=audit(1349751365.467:669): arch=c000003e syscall=4 success=no exit=-13 a0=1b17aa0 a1=7fffef0c5c70 a2=7fffef0c5c70 a3=8 items=0 ppid=15092 pid=15093 auid=500 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=pts1 ses=13 comm="puppetmasterd" exe="/usr/bin/ruby" subj=unconfined_u:system_r:puppetmaster_t:s0 key=(null) type=AVC msg=audit(1349751366.401:670): avc: denied { write } for pid=15093 comm="puppetmasterd" name="puppet" dev=dm-0 ino=132035 scontext=unconfined_u:system_r:puppetmaster_t:s0 tcontext=system_u:object_r:puppet_etc_t:s0 tclass=dir type=SYSCALL msg=audit(1349751366.401:670): arch=c000003e syscall=83 success=no exit=-13 a0=2d7a400 a1=1f9 a2=2d7a40f a3=7fffef0a6df0 items=0 ppid=15092 pid=15093 auid=500 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=pts1 ses=13 comm="puppetmasterd" exe="/usr/bin/ruby" subj=unconfined_u:system_r:puppetmaster_t:s0 key=(null) And the audit log if I pass through audit2allow: root@service1 ~ # -> fgrep puppetmasterd /var/log/audit/audit.log | audit2allow -m puppetmasterd module puppetmasterd 1.0; require { type home_root_t; type puppetmaster_t; type puppet_etc_t; type puppet_var_run_t; type httpd_sys_content_t; class lnk_file { relabelfrom relabelto }; class file { relabelfrom read getattr open }; class dir { write read search getattr setattr }; } #============= puppetmaster_t ============== allow puppetmaster_t home_root_t:dir { search getattr }; allow puppetmaster_t httpd_sys_content_t:dir read; allow puppetmaster_t httpd_sys_content_t:file { read getattr open }; #!!!! The source type 'puppetmaster_t' can write to a 'dir' of the following types: # puppet_log_t, puppet_var_lib_t, puppet_var_run_t, puppetmaster_tmp_t allow puppetmaster_t puppet_etc_t:dir { write setattr }; allow puppetmaster_t puppet_etc_t:lnk_file { relabelfrom relabelto }; allow puppetmaster_t puppet_var_run_t:file relabelfrom;

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• SharePoint 2010 - Access denied during ApplyWebConfigModifications()

  - by tcoalson

  I have SharePoint 2010 installed on a Windows Server 2008 R2 machine which is also hosting SQL Sever 2008 R2. I am attempting to deploy a solution that includes web parts in the 2010 environment that is working fine in MOSS 2007. The Web Part feature has a feature receiver that updates the web.config. When I try to activate the feature through the Site Collection Feature GUI, I receive an access denied message. I am logged on to the server and in SharePoint with the APP Pool account which is also a member of the domain administrator group, local administrator group and SharePoint Farm Admin group. This account is also dbo on SQL Server. This same feature activates fine using the stsadm command. I have dug into this issue at length and here is what I have found: Looking at the Microsoft assemblies in reflector, my error is coming from the SPWebApplication.ApplyWebConfigModifications() method. I can see the trace statements from SPWebConfigFileChanges.RemoveModificationsWebConfigXMLDocument and SPWebConfigFileChanges.ApplyModificationsWebConfigXMLDocument. The next line is a Save(str). Below is the output from the SharePoint logs that pertain to this error: Apply web config modifications to web app 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation General 8grn Medium WebConfigModification: Applying web config modifications to web app in server tw-s1-m4400-007 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 88gw Medium WebConfigModification: Applying web config modifications to file C:\inetpub\wwwroot\wss\VirtualDirectories\2008\web.config 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 887b Medium Removing web config node - Path configuration/system.web/httpModules Node name add[@name='JivePageController'] 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 887b Medium Removing web config node - Path configuration/system.web/httpHandlers Node name add[@path='ScriptResource.axd'] 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 887b Medium Removing web config node - Path configuration/runtime/*[local-name()="assemblyBinding" and namespace-uri()="urn:schemas-microsoft-com:asm.v1"] Node name [local-name()="dependentAssembly"][/@name="System.Web.Extensions.Design"] 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 887b Medium Removing web config node - Path configuration/runtime/*[local-name()="assemblyBinding" and namespace-uri()="urn:schemas-microsoft-com:asm.v1"] Node name [local-name()="dependentAssembly"][/@name="System.Web.Extensions"] 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 8gp8 Medium WebConfigModification: Adding web config node - Path - configuration/runtime/*[local-name()="assemblyBinding" and namespace-uri()="urn:schemas-microsoft-com:asm.v1"] Node name - [local-name()="dependentAssembly"][/@name="System.Web.Extensions"] Node value - in web.config file C:\inetpub\wwwroot\wss\VirtualDirectories\2008\web.config 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 8gp8 Medium WebConfigModification: Adding web config node - Path - configuration/runtime/*[local-name()="assemblyBinding" and namespace-uri()="urn:schemas-microsoft-com:asm.v1"] Node name - [local-name()="dependentAssembly"][/@name="System.Web.Extensions.Design"] Node value - in web.config file C:\inetpub\wwwroot\wss\VirtualDirectories\2008\web.config 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 8gp8 Medium WebConfigModification: Adding web config node - Path - configuration/system.web/httpHandlers Node name - add[@path='ScriptResource.axd'] Node value - in web.config file C:\inetpub\wwwroot\wss\VirtualDirectories\2008\web.config 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 8gp8 Medium WebConfigModification: Adding web config node - Path - configuration/system.web/httpModules Node name - add[@name='JivePageController'] Node value - in web.config file C:\inetpub\wwwroot\wss\VirtualDirectories\2008\web.config 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.09 w3wp.exe (0x15C4) 0x1444 SharePoint Foundation Topology e5mb Medium WcfReceiveRequest: LocalAddress: 'http://tw-s1-m4400-007.jivedemo.local:32843/15702467ece1408f881abeabac3b5077/MetadataWebService.svc' Channel: 'System.ServiceModel.Channels.ServiceChannel' Action: xxx MessageId: 'urn:uuid:4e859532-ed7f-4937-8b88-68d3af43d589' 9f403ede-2c94-490b-a05c-e169cc5fe58d 02/24/2010 16:05:41.10 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology f6kh High WebConfigModification: Save of web.config file C:\inetpub\wwwroot\wss\VirtualDirectories\2008\web.config for applying modifications to web app SharePoint - 2008 failed. Error message - Access to the path 'C:\inetpub\wwwroot\wss\VirtualDirectories\2008\web.config' is denied. 5a817a37-7bf6-4d26-be51-207369e38f5b 02/24/2010 16:05:41.10 w3wp.exe (0x0F64) 0x1034 SharePoint Foundation Topology 8j2o High WebConfigModification: Changes not applied to web application SharePoint - 2008 with Url xxx 5a817a37-7bf6-4d26-be51-207369e38f5b Any help would be appreciated!

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