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• Cutting Edge versus Just Average? Your SOA, Got BPM? by Mala Ramakrishnan

  - by JuergenKress

  Service Oriented Architecture (SOA) has completely transformed IT from the time it was introduced well over a decade ago. Organizations have been re-plumbing their infrastructure for reusability, efficiency and gain and succeeding with it. Best practices have emerged and people and technology have matured. We have got better at delivering on a stable platform on mission critical applications and services. Yet, there is this one secret that sets some SOA customers apart from the others. These companies grow and revolutionize their business and not just transform their IT infrastructure. The differences seem subtle for an untrained eye examining these organizations externally. And from within the company, it’s a bit like an ant sitting on an elephant, hard to differentiate between the IT trunk and business tail. What is it that some organizations do differently that makes them succeed beyond SOA? These organizations pull in business people more and more to weigh into their IT decisions. They wrench understanding process over services. They don’t settle easily when bridging business metrics and IT performance. They anguish over business requirements not translating seamlessly and quickly into IT. IT is not just an enabler but a pillar that revolutionizes their business. Okay, I’ll give it to you. These organizations layer Business Process Management (BPM) on top of their SOA. Think about lifeblood business processes in your own organizations. If you are Fedex, this would be shipping and handling. If you are Stanford Hospital, this would be patient case-management: from on-boarding through discharge and follow-up care. If you are Wells Fargo, this would be loan origination. Now think about how your SOA ties into your business process. Can you decouple your business processes from your SOA so that the two can transform and change independent of each other? Can you forecast success metrics for your business process, make the changes across the board and then look back over different periods of time to see if you are on track? Are your critical business processes entrenched in the minds of few experts in your organization or does everyone from the receptionist to your enterprise architect to your CEO understand what they can do to revolutionize it? Business Process Management is a superset of SOA. It is the process of getting your business to articulate business value and metrics and have it implemented in IT without any loss in translation. It is the act of extracting the business process from the minds of experts and IT applications in your organization and valuing them as assets for performance and gain. BPM is stepping outside your SOA and moving your organization to the next level of innovation. Oracle is accelerating BPM across industries with the latest launch. Join us to understand how BPM can give your organization a cutting edge over your SOA. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Unit Testing DateTime – The Crazy Way

  - by João Angelo

  We all know that the process of unit testing code that depends on DateTime, particularly the current time provided through the static properties (Now, UtcNow and Today), it’s a PITA. If you go ask how to unit test DateTime.Now on stackoverflow I’ll bet that you’ll get two kind of answers: Encapsulate the current time in your own interface and use a standard mocking framework; Pull out the big guns like Typemock Isolator, JustMock or Microsoft Moles/Fakes and mock the static property directly. Now each alternative has is pros and cons and I would have to say that I glean more to the second approach because the first adds a layer of abstraction just for the sake of testability. However, the second approach depends on commercial tools that not every shop wants to buy or in the not so friendly Microsoft Moles. (Sidenote: Moles is now named Fakes and it will ship with VS 2012) This tends to leave people without an acceptable and simple solution so after reading another of these types of questions in SO I came up with yet another alternative, one based on the first alternative that I presented here but tries really hard to not get in your way with yet another layer of abstraction. So, without further dues, I present you, the Tardis. The Tardis is single section of conditionally compiled code that overrides the meaning of the DateTime expression inside a single class. You still get the normal coding experience of using DateTime all over the place, but in a DEBUG compilation your tests will be able to mock every static method or property of the DateTime class. An example follows, while the full Tardis code can be downloaded from GitHub: using System; using NSubstitute; using NUnit.Framework; using Tardis; public class Example { public Example() : this(string.Empty) { } public Example(string title) { #if DEBUG this.DateTime = DateTimeProvider.Default; this.Initialize(title); } internal IDateTimeProvider DateTime { get; set; } internal Example(string title, IDateTimeProvider provider) { this.DateTime = provider; #endif this.Initialize(title); } private void Initialize(string title) { this.Title = title; this.CreatedAt = DateTime.UtcNow; } private string title; public string Title { get { return this.title; } set { this.title = value; this.UpdatedAt = DateTime.UtcNow; } } public DateTime CreatedAt { get; private set; } public DateTime UpdatedAt { get; private set; } } public class TExample { public void T001() { // Arrange var tardis = Substitute.For<IDateTimeProvider>(); tardis.UtcNow.Returns(new DateTime(2000, 1, 1, 6, 6, 6)); // Act var sut = new Example("Title", tardis); // Assert Assert.That(sut.CreatedAt, Is.EqualTo(tardis.UtcNow)); } public void T002() { // Arrange var tardis = Substitute.For<IDateTimeProvider>(); var sut = new Example("Title", tardis); tardis.UtcNow.Returns(new DateTime(2000, 1, 1, 6, 6, 6)); // Act sut.Title = "Updated"; // Assert Assert.That(sut.UpdatedAt, Is.EqualTo(tardis.UtcNow)); } } This approach is also suitable for other similar classes with commonly used static methods or properties like the ConfigurationManager class.

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• St. Louis ALT.NET

  - by Brian Schroer

  I’m a huge fan of the St. Louis .NET User Group and a regular attendee of their meetings, but always wished there was a local group that discussed more advanced .NET topics. (That’s not a criticism of the group - I appreciate that they want to server developers with a broad range of skill levels). That’s why I was thrilled when Nicholas Cloud started a St. Louis ALT.NET group in 2010. Here’s the “about us” statement from the group’s web site: The ALT.NET community is a loosely coupled, highly cohesive group of like-minded individuals who believe that the best developers do not align themselves with platforms and languages, but with principles and ideas. In 2007, David Laribee created the term "ALT.NET" to explain this "alternative" view of the Microsoft development universe--a view that challenged the "Microsoft-only" approach to software development. He distilled his thoughts into four key developer characteristics which form the basis of the ALT.NET philosophy: You're the type of developer who uses what works while keeping an eye out for a better way. You reach outside the mainstream to adopt the best of any community: Open Source, Agile, Java, Ruby, etc. You're not content with the status quo. Things can always be better expressed, more elegant and simple, more mutable, higher quality, etc. You know tools are great, but they only take you so far. It's the principles and knowledge that really matter. The best tools are those that embed the knowledge and encourage the principles (e.g. Resharper.) The St. Louis ALT.NET meetup group is a place where .NET developers can learn, share, and critique approaches to software development on the .NET stack. We cater to the highest common denominator, not the lowest, and want to help all St. Louis .NET developers achieve a superior level of software craftsmanship. I don’t see a lot of ALT.NET talk in blogs these days. The movement was harmed early on by the negative attitudes of some of its early leaders, including jerk moves like the Entity Framework “vote of no confidence”, but I do see occasional mentions of local groups like the St. Louis one. I think ALT.NET has been successful at bringing some of its ideas into the .NET world, including heavily influencing ASP.NET MVC and raising the general level of software craftsmanship for developers working on the Microsoft stack. The ideas and ideals live on, they’re just not branded as “this is ALT.NET!” In the past 18 months, St. Louis ALT.NET meetups have discussed topics like: NHibernate F# and other functional languages AOP CoffeeScript “How Ruby Is Making Me a Stronger C# Developer” Using rake for builds CQRS .NET dynamic programming micro web frameworks – Nancy & Jessica Git ALT.NET doesn’t mean (to me, anyway) “alternatives to .NET”, but “alternatives for .NET”. We look at how things are done in Ruby and other languages/platforms, but always with the idea “What can I learn from this to take back to my “day job” with .NET?”. Meetings are held at 7PM on the fourth Wednesday of each month at the offices of Professional Employment Group. PEG is located at 999 Executive Parkway (Suite 100 – lower level) in Creve Coeur (South of Olive off of Mason Road - Here's a map). Food is not supplied (sorry if you’re a big fan of the Papa John’s Crust-Lovers’ Pizza that’s a staple of user group meetings), but attendees are encouraged to come early and bring/share beer, so that’s cool. Thanks to Nick for organizing, and to Professional Employment Group for lending their offices. Please visit the meetup site for more information.

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• MacGyver Moments

  - by Geoff N. Hiten

  Denny Cherry tagged me to write about my best MacGyver Moment.  Usually I ignore blogosphere fluff and just use this space to write what I think is important.  However, #MVP10 just ended and I have a stronger sense of community.  Besides, where else would I mention my second best Macgyver moment was making a BIOS jumper out of a soda can.  Aluminum is conductive and I didn't have any real jumpers lying around. My best moment is probably my entire home computer network.  Every system but one is hand-built, usually cobbled together out of spare parts and 'adapted' from its original purpose. My Primary Domain Controller is a Dell 2300.   The Service Tag indicates it was shipped to the original owner in 1999.  Box has a PERC/1 RAID controller.  I acquired this from a previous employer for $50.  It runs Windows Server 2003 Enterprise Edition.  Does DNS, DHCP, and RADIUS services as a bonus.  RADIUS authentication is used for VPN and Wireless access.  It is nice to sign in once and be done with it. The Secondary Domain Controller is an old desktop.  Dual P-III 933 with some extra drives. My VPN box is a P-II 250 with 384MB of RAM and a 21 GB hard drive.  I did a P-to-V to my Hyper-V box a year or so ago and retired the hardware again.  Dynamic DNS lets me connect no matter how often Comcast shuffles my IP. The Hyper-V box is a desktop system with 8GB RAM and an AMD Athlon 5000+ processor.  Cost me less than $500 to put together nearly two years ago.  I reasoned that if Vista and Windows 2008 were the same code then Vista 64-bit certified meant the drivers for Vista would load into Windows 2008.  Turns out I was right. Later I added three 1TB drives but wasn't too happy with how that turned out.  I recovered two of the drives yesterday and am building an iSCSI storage unit. (Much thanks to Starwind.  Great product).  I am using an old AMD 1.1GhZ box with 1.5 GB RAM (cobbled together from three old PCs) as my storave server.  The Hyper-V box is slated for an OS rebuild to 2008 R2 once I get the storage system worked out.  maybe in a week or two. A couple of DLink Gigabit switches ties everything together. Add in the Vonage box, the three PCs, the Wireless-N Access Point, the two notebooks and the XBox and you have gone from MacGyver to darn near Rube Goldberg. The only thing I really spend money on is power supplies and fans.  I buy top-of-the-line for both. I even pull and crimp my own cables. Oh, and if my kids hose up a PC, I have all of their data on a server elsewhere.  Every PC and laptop is pretty much interchangable for email and basic workstation tasks.  That helps a lot too. Of course I will tag SQLVariant.

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• Url rewrite subfolder to root and forbid accessing subfolder

  - by Alessandro Pezzato

  I have drupal installed in a subfolder drupal, but I want to access pages as it is in root folder: http://www.example.com instead of http://www.example.com/drupal I'm able to have this working, but it's also working with url containing subfolder, so I have http://www.example.com and a clone site in http://www.example.com/drupal What is the rule to forbid access to subfolder? I want all url starting with http://www.example.com/drupal being forbidden. This is .htaccess in / directory: Options -Indexes Options +FollowSymLinks <IfModule mod_rewrite.c> RewriteEngine on RewriteCond %{HTTP_HOST} ^www\.(.+)$ [NC] RewriteRule ^ http://%1%{REQUEST_URI} [L,R=301] RewriteRule ^(.*+)$ drupal/$1 [L,QSA] </IfModule> And this is drupal .htaccess in /drupal/ directory: Options -Indexes Options +FollowSymLinks ErrorDocument 404 index.php DirectoryIndex index.php index.html index.htm # Override PHP settings that cannot be changed at runtime. See # sites/default/default.settings.php and drupal_initialize_variables() in # includes/bootstrap.inc for settings that can be changed at runtime. # PHP 5, Apache 1 and 2. <IfModule mod_php5.c> php_flag magic_quotes_gpc off php_flag magic_quotes_sybase off php_flag register_globals off php_flag session.auto_start off php_value mbstring.http_input pass php_value mbstring.http_output pass php_flag mbstring.encoding_translation off </IfModule> # Requires mod_expires to be enabled. <IfModule mod_expires.c> # Enable expirations. ExpiresActive On # Cache all files for 2 weeks after access (A). ExpiresDefault A1209600 <FilesMatch \.php$> # Do not allow PHP scripts to be cached unless they explicitly send cache # headers themselves. Otherwise all scripts would have to overwrite the # headers set by mod_expires if they want another caching behavior. This may # fail if an error occurs early in the bootstrap process, and it may cause # problems if a non-Drupal PHP file is installed in a subdirectory. ExpiresActive Off </FilesMatch> </IfModule> # Various rewrite rules. <IfModule mod_rewrite.c> RewriteEngine on # Block access to "hidden" directories whose names begin with a period. This # includes directories used by version control systems such as Subversion or # Git to store control files. Files whose names begin with a period, as well # as the control files used by CVS, are protected by the FilesMatch directive # above. RewriteRule "(^|/)\." - [F] # To redirect all users to access the site WITH the 'www.' prefix, # (http://example.com/... will be redirected to http://www.example.com/...) # uncomment the following: # RewriteCond %{HTTP_HOST} !^www\. [NC] # RewriteRule ^ http://www.%{HTTP_HOST}%{REQUEST_URI} [L,R=301] # # To redirect all users to access the site WITHOUT the 'www.' prefix, # (http://www.example.com/... will be redirected to http://example.com/...) # uncomment the following: RewriteCond %{HTTP_HOST} ^www\.(.+)$ [NC] RewriteRule ^ http://%1%{REQUEST_URI} [L,R=301] RewriteBase /drupal # Pass all requests not referring directly to files in the filesystem to # index.php. Clean URLs are handled in drupal_environment_initialize(). RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico #RewriteRule ^ index.php [L] RewriteRule ^(.*)$ index.php?q=$1 [L,QSA] # Rules to correctly serve gzip compressed CSS and JS files. # Requires both mod_rewrite and mod_headers to be enabled. <IfModule mod_headers.c> # Serve gzip compressed CSS files if they exist and the client accepts gzip. RewriteCond %{HTTP:Accept-encoding} gzip RewriteCond %{REQUEST_FILENAME}\.gz -s RewriteRule ^(.*)\.css $1\.css\.gz [QSA] # Serve gzip compressed JS files if they exist and the client accepts gzip. RewriteCond %{HTTP:Accept-encoding} gzip RewriteCond %{REQUEST_FILENAME}\.gz -s RewriteRule ^(.*)\.js $1\.js\.gz [QSA] # Serve correct content types, and prevent mod_deflate double gzip. RewriteRule \.css\.gz$ - [T=text/css,E=no-gzip:1] RewriteRule \.js\.gz$ - [T=text/javascript,E=no-gzip:1] <FilesMatch "(\.js\.gz|\.css\.gz)$"> # Serve correct encoding type. Header append Content-Encoding gzip # Force proxies to cache gzipped & non-gzipped css/js files separately. Header append Vary Accept-Encoding </FilesMatch> </IfModule> </IfModule>

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• InfoPath 2010 Form Design and Web Part Deployment

  - by JKenderdine

  In January I had the pleasure to speak at SharePoint Saturday Virginia Beach.  I presented a session on InfoPath 2010 forms design which included some of the basics of Forms Design, description of some of the new options with InfoPath 2010 and SharePoint 2010, and other integration possibilities.  Included below is the information presented as well as the solution to create the demo: First thing you need to understand is what the difference is between an InfoPath List form and a Form Library Form?  SharePoint List Forms:  Store data directly in a SharePoint list.  Each control (e.g. text box) in the form is bound to a column in the list. SharePoint list forms are directly connected to the list, which means that you don’t have to worry about setting up the publish and submit locations. You also do not have the option for back-end code. Form Library Forms:  Store data in XML files in a SharePoint form library.  This means they are more flexible and you can do more with them.  For example, they can be configured to save drafts and submit to different locations. However, they are more complex to work with and require more decisions to be made during configuration.  You do have the option of back-end code with these type of forms. Next steps: You need to create your File Architecture Plan.  Plan the location for the saved template – both Test and Production (This is pretty much a given, but just in case - Always make sure to have a test environment) Plan for the location of the published template Then you need to document your Form Template Design Plan.  Some questions to ask to gather your requirements: What will the form be designed to do? Will it gather user information? Will it display data from a data source? Do we need to show different views to different users? What do we base this on? How will it be implemented for the users? Browser or Client based form Site collection content type – Published through Central Admin Form Library – Published directly to form library So what are the requirements for this template?  Business Card Request Form Template Design Plan Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Show and hide fields as necessary for requirements Create multiple views – one for those submitting the form and another view for the executive assistants placing the orders. Browser based form integrated into SharePoint team site Published directly to form library The form was published through Central Administration and incorporated into the site as a content type. Utilizing the new InfoPath Web part, the form is integrated into the page and the users can complete the form directly from within that page. For now, if you are interested in the final form XSN, contact me using the Contact link above.   I will post soon with the details on how the form was created and how it integrated the requirements detailed above.

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• What Counts For a DBA: Ego

  - by Louis Davidson

  Leaving aside, for a second, Freud’s psychoanalytical definitions, the term “ego” generally refers to a person’s sense of self, and their self-esteem. In casual usage, however, it usually appears in the adjectival form, “egotistical” (most often followed by “jerk”). You don’t need to be a jerk to be a DBA; humility is important. However, ego is important too. A good DBA needs a certain degree of self-esteem…a belief and pride in what he or she can do better than anyone else can. The ideal DBA needs to be humble enough to admit when they are wrong but egotistical enough to know when they are right, and to stand up for that knowledge and make their voice heard. In most organizations, the DBA team is seriously outnumbered by headstrong developers and clock driven managers, and “great” DBAs will often be outnumbered by…well…the not so great. In order to be heard in this environment, a DBA will not only need to be very skilled, but will also need a healthy dose of ego. As Freud might have put it, the unconscious desire of the DBA (the id) is for iron-fist control over their databases, and code that runs in them. However, the ego moderates this desire, seeking to “satisfy the id in realistic ways that, in the long term, bring benefit rather than grief“. In other words, the ego understands the need to exert a measure of control and self-belief, but also to tolerate and play nicely with developers and other DBAs. The trick, naturally, is learning how to be heard when it is important, but also to make everyone around you welcome that input, even when you have to be bold to make the “I know what I am talking about, and you…well…not so much” decisions. Consider a baseball team, bottom of the ninth inning of the championship game, man on first and down one run. Almost anyone on that team will have the ability to hit a home run, but only one or two will have the iron belief that they can pull it off in this critical, end-game situation. The player you need in this situation is the one who has passionately gone the extra mile preparing for just this moment, is bursting at the seams with self-confidence, and can look the coach in the eye and state, boldly, “Put me in, I am your best bet“. Likewise, on those occasions when high customer demand coincides with copious system errors, and panic is bubbling just beneath the surface, you don’t need the minimally qualified support person, armed with the “reboot and hope” technique (though that sometimes works!). You need the DBA who steps up and says, “Put me in” and has the skill and tenacity to back up those words and to fix the pinpoint and fix the problem, whatever it takes, while keeping customers and managers happy. Of course, the egotistical DBA will happily spend hours telling you how great they are at their job, and how brilliantly they put out a previous fire, and this is no guarantee that they can deliver. However, if an otherwise-humble DBA looks you in the eye and says, “I can do it”, then hear them out. Sometimes, this burst of ego will be exactly what’s required.

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• Access Denied

  - by Tony Davis

  When Microsoft executives wake up in the night screaming, I suspect they are having a nightmare about their own version of Frankenstein's monster. Created with the best of intentions, without thinking too hard of the long-term strategy, and having long outlived its usefulness, the monster still lives on, occasionally wreaking vengeance on the innocent. Its name is Access; a living synthesis of disparate body parts that is resistant to all attempts at a mercy-killing. In 1986, Microsoft had no database products, and needed one for their new OS/2 operating system, the successor to MSDOS. In 1986, they bought exclusive rights to Sybase DataServer, and were also intent on developing a desktop database to capture Ashton-Tate's dominance of that market, with dbase. This project, first called 'Omega' and later 'Cirrus', eventually spawned two products: Visual Basic in 1991 and Access in late 1992. Whereas Visual Basic battled with PowerBuilder for dominance in the client-server market, Access easily won the desktop database battle, with Dbase III and DataEase falling away. Access did an excellent job of abstracting and simplifying the task of building small database applications in a short amount of time, for a small number of departmental users, and often for a transient requirement. There is an excellent front end and forms generator. We not only see it in Access but parts of it also reappear in SSMS. It's good. A business user can pull together useful reports, without relying on extensive technical support. A skilled Access programmer can deliver a fairly sophisticated application, whilst the traditional client-server programmer is still sharpening his pencil. Even for the SQL Server programmer, the forms generator of Access is useful for sketching out application designs. So far, so good, but here's where the problems start; Access ties together two different products and the backend of Access is the bugbear. The limitations of Jet/ACE are well-known and documented. They range from MDB files that are prone to corruption, especially as they grow in size, pathetic security, and "copy and paste" Backups. The biggest problem though, was an infamous lack of scalability. Because Microsoft never realized how long the product would last, they put little energy into improving the beast. Microsoft 'ate their own dog food' by using Access for Microsoft Exchange and Outlook. They choked on it. For years, scalability and performance problems with Exchange Server have been laid at the door of the Jet Blue engine on which it relies. Substantial development work in Exchange 2010 was required, just in order to improve the engine and storage schema so that it more efficiently handled the reading and writing of mails. The alternative of using SQL Server just never panned out. The Jet engine was designed to limit concurrent users to a small number (10-20). When Access applications outgrew this, bitter experience proved that there really is no easy upgrade path from Access to SQL Server, beyond rewriting the whole lot from scratch. The various initiatives to do this never quite bridged the cultural gulf between Access and a true relational database So, what are the obvious alternatives for small, strategic database applications? I know many users who, for simple 'list maintenance' requirements are very happy using Excel databases. Surely, now that PowerPivot has led the way, it is time for Microsoft to offer a new RAD package for database application development; namely an Excel-based front end for SQL Server Express. In that way, we'll have a powerful and familiar front end, to a scalable database, and a clear upgrade path when an app takes off and needs to go enterprise. Cheers, Tony.

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• Taking Your Business Scorecard Golfing

  - by tobyehatch

  Our workplace world is definitely changing. Not only are we taking work home, but we are working during odd hours in some very strange places.  I had the pleasure of interviewing Jacques Vigeant, Product Strategy Manager for Oracle Business Intelligence and Enterprise Performance Management, on a Podcast, and he enlightened me about how our mobile devices and business scorecards are enabling us to be more accountable and keep a watchful eye on business – even while on the golf course.Business scorecards have been around for many years - so I asked Jacques if he felt they had changed significantly due to technology. His answer was, “Yes, and no.”  Jacques agreed that scorecard enthusiasts are still passionate about executing the company strategy and monitoring Key Performance Indicators (KPIs), but scorecards and Business Intelligence (BI) as a whole have changed.  He explained that five to six years ago, people did BI work at the office and, for the most part, disconnected from their computer and workplace when they went home – with the exception of checking email and making a phone call or two. But now, that is no longer the case. People are virtually always connected with work and, more importantly, expect their BI and scorecards to be ‘always on,’ regardless of whether they are at their desk or somewhere else.Basically, the BI paradigm has changed from a 'pull' model, where employees are at their desks querying or pulling information from the system, to a 'push' model where employees expect their BI and scorecard systems to reach out (or push information) to them when there is something of note to learn or something on which they need to take action. I found this very interesting. However mobile devices do have their limitations with respect to screen sizes – does it really make sense to look at your strategy/scorecard on tiny devices? What kind of scorecard activities can you really expect to be able to do? Jacques’ answer was very logical. “When you think of a scorecard, it is really comprised of an organization of KPIs that are aligned with the strategic objectives of your company. KPIs are the heart of how you will execute your strategy. So, if you decompose that a little more, each KPI is well defined with the thresholds that you should keep an eye on and who is responsible for them. When we talk about scorecarding on a phone, we aren’t talking about surfing the strategy and exploring the strategy map like we do on the desktop. In a scorecarding context, we use the phone more as an alerting mechanism or simple monitoring device for your KPIs.”Jacques gave a great example of an inventory manager who took part of an afternoon off to go golfing before winter finally hit, and while on the front nine holes, his phone vibrated. His scorecard was alerting him that the inventory levels for one of the products was below some threshold that he had set.  From his phone, he had set up three options within Oracle Scorecard and Strategy Management (OSSM) for this type of situation:  1. Contact the warehouse manager directly by phone and work it out (standard phone function)  2. Tap/hold the KPI and add an annotation to the KPI in OSSM using the dictation capabilities of the phone and deal with it more fully when he gets back to the office  3. Tap/hold the KPI and invoke a business process from OSSM to transfer product from another warehouse with higher stock levels to the one that needs it  Being on a phone should still give you options to quickly deal with situations as needed, but mobile phones are not designed for nor should try to replicate the full desktop experience. We covered other interesting subjects in the interview, including how Oracle is keeping pace with mobile innovation and new devices such as Google Glasses, Galaxy Gear, Pebble Watches and more, and how Oracle is handling mobile security– which is great news for our mobile workforce. To listen to the entire Podcast, click here.To learn more about Oracle Scorecard and Strategy Management, click here.

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• Welcome 2011

  - by PSteele

  About this time last year, I wrote a blog post about how January of 2010 was almost over and I hadn’t done a single blog post.  Ugh…  History repeats itself. 2010 in Review If I look back at 2010, it was a great year in terms of technology and development: Visited Redmond to attend the MVP Summit in February.  Had a great time with the MS product teams and got to connect with some really smart people. Continued my work on Visual Studio Magazine’s “C# Corner” column.  About mid-year, the column changed from an every-other-month print column to an every-other-month print column along with bi-monthly web-only articles.  Needless to say, this kept me even busier and away from my blog. Participated in another GiveCamp!  Thanks to the wonderful leadership of Michael Eaton and all of his minions, GiveCamp 2010 was another great success.  Planning for GiveCamp 2011 will be starting soon… I switched to DVCS full time.  After years of being a loyal SVN user, I got bit by the DVCS bug.  I played around with both Mercurial and Git and finally settled on Mercurial.  It’s seamless integration with Windows Explorer along with it’s wealth of plugins made me fall in love.  I can’t imagine going back and using a centralized version control system. Continued to work with the awesome group of talent at SRT Solutions.  Very proud that SRT won it’s third consecutive FastTrack award! Jumped off the BlackBerry train and enjoying the smooth ride of Android.  It was time to replace the old BlackBerry Storm so I did some research and settled on the Motorola DroidX.  I couldn’t be happier.  Android is a slick OS and the DroidX is a sweet piece of hardware.  Been dabbling in some Android development with both Eclipse and IntelliJ IDEA (I like IntelliJ IDEA a lot better!).   2011 Plans On January 1st I was pleasantly surprised to get an email from the Microsoft MVP program letting me know that I had received the MVP award again for my community work in 2010.  I’m honored and humbled to be recognized by Microsoft as well as my peers! I’ll continue to do some Android development.  I’m currently working on a simple app to get me feet wet.  It may even makes it’s way into the Android Market. I’ve got a project that could really benefit from WPF so I’ll be diving into WPF this year.  I’ve played around with WPF a bit in the past – simple demos and learning exercises – but this will give me a chance to build an entire application in WPF.  I’m looking forward to the increased freedom that a WPF UI should give me. I plan on blogging a lot more in 2011! Technorati Tags: Android,MVP,Mercurial,WPF,SRT,GiveCamp

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• Implementing Search for BlogReader Windows 8 Sample

  - by Harish Ranganathan

  The BlogReader sample is an excellent place to start speeding up your Windows 8 development skills.  The tutorial is available here and the complete source code is available here Create a project called WindowsBlogReader and create pages for ItemsPage.xaml, SplitPage.xaml and DetailPage.xaml and copy the corresponding code blocks from the sample listed above. Created a class file FeedData.cs and copy the code.  Finally, create a class DateConverter.cs and copy the code associated with it. With that you should be able to build and run the project.  There seems to be one issue in the sample feeds listed that the first week (feed1) doesn’t seem to expose it.  So you can skip that and use the second feed as first feed.  You will end up with one feed less but it works. I had demonstrated this in the recent TechDays at Chennai.  How we can use the Search Contract and implement Search for within the Blog Titles. First off, we need to declare that the App will be using Search Contract, in the Package.appmanifest file Next, we would need a handle of the Search Contract when user types on the search window in Charms Menu. If you had completed the code sample from the link above, you would have ItemsPage.xaml and ItemsPage.xaml.cs.  Open the ItemsPage.xaml.cs. Import the namespaces using System.Collections.ObjectModel and System.Linq. in the ItemsPage() constructor, right after this.InitializeComponent(); add the following code Windows.ApplicationModel.Search.SearchPane.GetForCurrentView().QuerySubmitted += ItemsPage_QuerySubmitted; This event is fired when users open up the Search Panel from Charms Menu, type something and hit enter. We need to handle this event declared in the delegate.  For that we need to pull the FeedDataSource instantiation to the root of the class to make it global. So, add the following as the first line within the partial class FeedDataSource feedDataSource; Also, modify the LoadState method, as follows:- protected override void LoadState(Object navigationParameter, Dictionary<String, Object> pageState)        {            feedDataSource = (FeedDataSource)App.Current.Resources["feedDataSource"];            if (feedDataSource != null)            {                this.DefaultViewModel["Items"] = feedDataSource.Feeds;            }        } Next is to implement the ItemsPage_QuerySubmitted method void ItemsPage_QuerySubmitted(Windows.ApplicationModel.Search.SearchPane sender, Windows.ApplicationModel.Search.SearchPaneQuerySubmittedEventArgs args)         {             this.DefaultViewModel["Items"] = from dynamic item in feedDataSource.Feeds                                              where                                              item.Title.Contains(args.QueryText)                                              select item;         } As you can see we are almost using the same defaultviewmodel with the change that we are using a linq query to do a search on feeds which has the Title that matches QueryText. With this we are ready to run the app. Run the App.  Hit the Charms Menu with Windows + C key combination and type a text to search within the blog. You can see that it filters the Blogs which has the matching text. We can modify the above Linq query to do a search for the Text in other attributes like description, actual blog content etc., I have uploaded the complete code since the original WindowsBlogReader Code is not available for download.  You can download it from here note:  this code is provided as-is without any warranties.  Cheers!!!

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• Managing Scripts in Oracle SQL Developer

  - by thatjeffsmith

  You backup your databases, right? You backup you home computer – your media collection, tax documents, bank accounts, etc, right? You backup your handy-dandy SQL scripts, right? Ok, now that I’ve got your head nodding, I want to answer a question I get every so often: How can I manage my scripts in SQL Developer? This is an interesting question. First, it assumes that one SHOULD manage their scripts in their IDE. Now, what I think the question generally gets around to is, how can we: Navigate to our scripts Open them Execute them What a good IDE should have is an interface to your existing Version Control System (VCS.) SQL Developer supports out-of-the-box both Subversion and Git. You can also download an extension via check-for-updates to get support for CVS. Now, what I’m about to show you COULD be done without versioning and controlling your scripts – but I want to ask you why you wouldn’t want to do this? So, I’m going to proceed and assume that you do INDEED version your scripts already. Seeing what scripts you’ve already got in your repository This is very straightforward – just open the Team Versions panel. Then connect to your repository. Shows you the files in your source control system. Now, I could ‘preview’ said file right away. If I open the file from here, we get a temp file copy down from the server to the local machine. This is a local temp copy of the controlled script – I can read/execute, but not write to it. And that might be all you need. But, if your script calls other scripts, then you’re going to want to check out the server copy of your stuff down your local SVN working copy directory. That way when your script calls another script – you’re executing the PRODUCTION APPROVED copies of said scripts. And if you do SPOOL or other file I/O stuff, it will work as expected. To get to those said client copies of your scripts… Enter the Files Panel The Files panel is accessible from the View menu. You can get to your files, one of two ways. If you’ve touched the file recently, you can see it under the Recent tree. Otherwise, you can navigate to your local ‘checked out’ copies of your script(s). Open your local copies, see what’s changed, etc. And I can access the change history and see what’s been touched… What changes am I going to ‘push out’ if I commit this back to the server? Most of us work on teams, yes? This panel also gives me a heads up if someone else is making changes to the same file. I can see the ‘incoming’ changes as well. To Sum It Up… If I want to get a script to run: do a full get to your local directory open the script(s) The files panel will tell you if your local copy is out of date from the server and if you have made local changes you’ve forgotten to commit back up to the server and your fellow teammates. Now, if you’re the selfish type and don’t want to share, that’s fine. But you should still be backing up your scripts, and you can still use the Files panel to manage your scripts.

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• Blueprints for Oracle NoSQL Database

  - by dan.mcclary

  I think that some of the most interesting analytic problems are graph problems.  I'm always interested in new ways to store and access graphs.  As such, I really like the work being done by Tinkerpop to create Open Source Software to make property graphs more accessible over a wide variety of datastores.  Since key-value stores like Oracle NoSQL Database are well-suited to storing property graphs, I decided to extend the Blueprints API to work with it.  Below I'll discuss some of the implementation details, but you can check out the finished product here: http://github.com/dwmclary/blueprints-oracle-nosqldb.  What's in a Property Graph?  In the most general sense, a graph is just a collection of vertices and edges.  Vertices and edges can have properties: weights, names, or any number of other traits.  In an undirected graph, edges connect vertices without direction.  A directed graph specifies that all edges have a head and a tail --- a direction.  A multi-graph allows multiple edges to connect two vertices.  A "property graph" encompasses all of these traits. Key-Value Stores for Property Graphs Key-Value stores like Oracle NoSQL Database tend to be ideal for implementing property graphs.  First, if any vertex or edge can have any number of traits, we can treat it as a hash map.  For example: Vertex["name"] = "Mary" Vertex["age"] = 28 Vertex["ID"] = 12345  and so on.  This is a natural key-value relationship: the key "name" maps to the value "Mary."  Moreover if we maintain two hash maps, one for vertex objects and one for edge objects, we've essentially captured the graph.  As such, any scalable key-value store is fertile ground for planting graphs. Oracle NoSQL Database as a Scalable Graph Database While Oracle NoSQL Database offers useful features like tunable consistency, what lends it to storing property graphs is the storage guarantees around its key structure.  Keys in Oracle NoSQL Database are divided into two parts: a major key and a minor key.  The storage guarantee is simple.  Major keys will be distributed across storage nodes, which could encompass a large number of servers.  However, all minor keys which are children of a given major key are guaranteed to be stored on the same storage node.  For example, the vertices: /Personnel/Vertex/1  and /Personnel/Vertex/2 May be stored on different servers, but /Personnel/Vertex/1-/name and  /Personnel/Vertex/1-/age will always be on the same server.  This means that we can structure our graph database such that retrieving all the properties for a vertex or edge requires I/O from only a single storage node.  Moreover, Oracle NoSQL Database provides a storeIterator which allows us to store a huge number of vertices and edges in a scalable fashion.  By storing the vertices and edges as major keys, we guarantee that they are distributed evenly across all storage nodes.  At the same time we can use a partial major key to iterate over all the vertices or edges (e.g. we search over /Personnel/Vertex to iterate over all vertices). Fork It! The Blueprints API and Oracle NoSQL Database present a great way to get started using a scalable key-value database to store and access graph data.  However, a graph store isn't useful without a good graph to work on.  I encourage you to fork or pull the repository, store some data, and try using Gremlin or any other language to explore.

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• ArchBeat Link-o-Rama Top 10 for September 9-15, 2012

  - by Bob Rhubart

  The Top 10 most-viewed items shared on the OTN ArchBeat Facebook page for the week of September 9-15, 2017. 15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. Attend OTN Architect Day – by Architects, for Architects – October 25 You won't need 3D glasses to take in these live presentations (8 sessions, two tracks) on Cloud computing, SOA, and engineered systems. And the ticket price is: Zero. Nothing. Absolutely free. Register now for Oracle Technology Network Architect Day in Los Angeles. Thursday October 25, 2012, 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles , 8555 Beverly Boulevard , Los Angeles, CA 90048. Cloud API and service designers, stop thinking small | Cloud Computing - InfoWorld "The focus must shift away from fine-grained APIs that provide some type of primitive service, such as pushing data to a block of storage or perhaps making a request to a cloud-rooted database," says InfoWorld's David Linthicum. "To go beyond primitives, you must understand how these services should be used in a much larger architectural context. In other words, you need to understand how businesses will employ these services to form real workplace solutions—inside and outside the enterprise." Adding a runtime picker to a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena shows how to create an Oracle WebCenter popup to allow users to "select items or do more complex things." Oracle IAM 11g R2 docs are now available "One of the great things about the new doc set is the inclusion of ePub files," says Fusion Middleware A-Team blogger Chris Johnson. "This means that if you have an iPad you can load up the doc library onto that and read the docs on the couch." Setting up a local Yum Server using the Exalogic ZFS Storage Appliance | Donald A concise technical post from the man named Donald. What's New in Oracle VM VirtualBox 4.2? | The Fat Bloke Sings "One of the trends we've seen is that as the average host platform becomes more powerful, our users are consistently running more and more vm's," says The Fat Bloke. "Some of our users have large libraries of vm's of various vintages, whilst others have groups of vm's that are run together as an assembly of the various tiers in a multi-tiered software solution, for example, a database tier, middleware tier, and front-ends." The new VirtualBox release, a year in the making, addresses the needs of these users, he explains. Configuring Oracle Business Intelligence 11g MDS XML Source Control Management with Git Version Control | Christian Screen Oracle ACE Christian Screen developed this tutorial for those interested in learning how to configure the Oracle Business Intelligence 11g (11.1.1.6) metadata repository for development using the new MDS XML source control management functionality. Identity and Access Management at Oracle Open World 2012 | Brian Eidelman Fusion Middleware A-Team blogger Brian Eideleman highlights three Oracle Openworld sessions that will put Identity and Access Management in the spotlight, and shares a link to the "Focus On: Identity Management" document, a comprehensive listing of Openworld activities also dealing with IM. Starting and stopping WebLogic automatically using Upstart | Chris Johnson "In Ubuntu, RedHat and Oracle Linux there's a new flavor of init called Upstart that all the kids are using," says Oracle Fusion Middleware A-Team member Chris Johnson. "It's the new hotness when it comes to making programs into daemons and wiring them to start and stop at appropriate times." Thought for the Day "The purpose of software engineering is to control complexity, not to create it." — Pamela Zave Source: SoftwareQuotes.com

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• Free and Open Source Software in Oracle Solaris 11.1

  - by user13277799

  Oracle Solaris 11.1 contains number of Free and Open Source packages. The following table contains important FOSS packages with their versions available in this latest Oracle Solaris release. a2ps 4.14 aalib 1.4.0 pmtools 20071116 apache-ant 1.7.1 httpd 2.2.22 mod_dtrace 0.3.1 mod_fcgid 2.3.6 tomcat-connectors 1.2.28 mod_perl 2.0.4 mod_proxy_html 3.1.1 modsecurity-apache 2.5.9 mod_wsgi 3.3 apr 1.3.9 apr-util 1.3.9 areca 7.1 autoconf 2.68 autogen 5.9 automake 1.10 automake 1.11.2 automake 1.9.6 bash 4.1 bcc 0.16.17 beanshell 2.0b4 db 5.1.25 bind 9.6-ESV-R7-P2 binutils 2.21.1 bison 2.3 bzip2 1.0.6 cdrtools 3.00 clisp 2.47 cmake 2.8.6 gnu 0.5.11 conflict 20100627 convmv 1.15 coreutils 8.5 cups 1.4.5 curl 7.21.2 cvs 1.12.13 diffutils 2.8.7 doxygen 1.7.6.1 ejabberd 2.1.8 elinks 0.11.7 emacs 23.4 otp_src R12B-5 fcgi 2.4.0 fetchmail 6.3.22 flex 2.5.35 foomatic-db 20080903 foomatic-db-engine 3.0-20080903 foomatic-filters 4.0.15 foomatic-filters-ppds 20080818 fping 2.4b2_to gawk 3.1.8 gcc 3.4.3 gcc 4.5.2 gd 2.0.35 gdb 6.8 gdbm 1.8.3 gettext 0.16.1 grep 2.10 ghostscript 9.00 git 1.7.9.2 gnu-gs-fonts-other 6.0 gnu-gs-fonts-std 6.0 gmp 4.3.2 gnupg 2.0.17 gnuplot 4.6.0 pth 2.0.7 gocr 0.48 gperf 3.0.3 gpgme 1.1.8 grails 1.0.3 graphviz 2.28.0 tar 1.26 guile 1.8.6 gutenprint 5.2.7 gzip 1.4 hal-cups-utils 0.6.19 hexedit 1.2.12 hplip 3.10.9 httping 1.4.4 hwdata 0.5.11 iftop 0.17 ilmbase 1.0.1 ImageMagick 6.3.4 iperf 2.0.4 ipmitool 1.8.11 ircii 20060725 dhcp 4.1-ESV-R7 junit 4.10 INIT 2011-02-08 lcms 1.19 less 436 lftp 4.3.1 libassuan 2.0.1 confuse 2.6 libedit 20110802-3.0 libee 0.3.2 libestr 0.1.2 libevent 1.4.14b expat 2.1.0 libidn 1.19 libksba 1.1.0 libmcrypt 2.5.8 libmemcached 0.16 libmng 1.0.10 neon 0.29.5 libnet 1.1.5 libpcap 1.1.1 librsync 0.9.7 libsigsegv 2.6 libsndfile 1.0.23 libtecla 1.6.1 libtool 2.4.2 libtorrent 0.12.2 libusbugen 0.1.8 libusb 0.1.8 libxml2 2.7.6 libxslt 1.1.26 lighttpd 1.4.23 links 1.03 logilab-astng 0.19.0 logilab-common 0.40.0 lua 5.1.4 m4 1.4.12 make 3.82 mc 4.7.5.2 meld 1.4.0 memcached 1.4.5 memcached-java 2.0.1 mercurial 2.2.1 mpc 0.9 mpfr 2.4.2 mutt 1.5.21 mysql 5.1.37 ncftp 3.2.3 net-snmp 5.4.1 nethack 3.4.3 nmap 5.51 ntp-dev 4.2.5 open-fabrics 1.5.3 openexr 1.6.1 openldap 2.4.30 openscap 0.8.1 openssl 0.9.8q openssl 1.0.0j libopenusb 1.0.1 p7zip 9.20.1 pam_pkcs11 0.6.0 patch 2.5.9 pconsole 1.0 pcre 8.21 perl 5.12.4 DBI 1.58 Net-SSLeay 1.36 pmtools 1.10 XML-Parser 2.36 XML-Simple 2.18 PHP 5.2.17 PHP 5.3.14 pinentry 0.7.6 privoxy 3.0.17 proftpd 1.3.3 psutils p17 pv 1.2.0 pwgen 2.06 pylint 0.18.0 CherryPy 3.1.2 coverage 3.5 jsonrpclib 0.1.3 ldtp 2.1.1 M2Crypto 0.21.1 Mako 0.4.1 nose 1.1.2 ply 3.1 pybonjour 1.1.1 pycups 1.9.46 pycurl 7.19.0 lxml 2.3.3 pyOpenSSL 0.11 Python 2.6.8 Python 2.7.3 setuptools 0.6 quagga 0.99.19 quilt 0.60 rdiff-backup 1.3.3 readline 5.2 rpm2cpio 0.5.11 rsync 3.0.8 rsyslog 6.2.0 rtorrent 0.8.2 ruby 1.8.7 samba 3.6.6 sane-backends 1.0.19 sane-frontends 1.0.14 screen 4.0.3 sed 4.2.1 sendmail 8.14.5 slang 2.2.4 slib 3b1 slrn 0.9.9 snort 2.8.4.1 sox 14.3.2 spawn-fcgi 1.6.3 squid 3.1.18 stdcxx 4.2.1 subversion 1.7.5 sudo 1.8.4.5 swig 1.3.35 expect 5.45 tcl 8.5.9 tk 8.5.9 tls 1.6 tcpdump 4.1.1 tcsh 6.17.00 texinfo 4.7 tidy 1.0.0 timezone apache-tomcat 6.0.35 top 3.8beta1 trousers 0.3.6 unixODBC 2.3.0 unrar 4.1.4 unzip 6.0 vim 7.3 visual-panels wget 1.12 which 2.16 wireshark 1.8.2 wxGTK 2.8.12 xorriso 0.6.0 xz 5.0.1 zip 3.0 zlib 1.2.3 zsh 4.3.17

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• As a person getting into mobile development, what's the best mobile platform in terms of profitability? [closed]

  - by Kyle Loman

  I realize this question can range very far so would love to hear any and all opinions on this. However, I'll be honest and say that I have been thinking of this in terms of most profitable. I know how this may sound either way but this is one of my main sticking points. I realize that I'm not guaranteed a single cent and success is never guaranteed but I'm going into this with the thought of making something out of it both financially and also for my own interest. I know that iOS gets a lot of attention on this front but Android commands a lot more market share. However, I know there are drawbacks to Android too, whether it's in the actual development process and programming (though I've heard conflicting reports on this, such as how easy/difficult it is for to address screen res in different devices) or the app ecosystem being flooded. But iOS's app ecosystem has been described as too saturated and harder to compete in for that reason. Since Windows Phone has fewer apps than both of those two, that might be the best place to start in order to be closer to the ground floor of the store and be noticed more? Less saturation = better chances of sales or differentiating? Something like the gold rush during the first years of the iOS App Store (not exactly but at least in concept)? Would it be that despite fewer users on the platform, there's more exposure due to less competition so that may translate to better success at sales? Plus, I know MS is in it for the long haul so I'm not too fearful of something like WebOS going away. Obviously RIM isn't very popular nowadays but I read a recent article that says Blackberry actually has the apps that make the most money, any thoughts on that: http://gigaom.com/mobile/which-mobile-oss-apps-make-most-money-surprise-its-blackberry/ Again, this is all I've heard or known about so if there's anything to add or correct here, please do. In addition, this has actually affected my next personal phone upgrade. I'm eligible for a carrier discount now and I've had my eye on the iPhone 5. However, the Lumia 920 is the one I'm holding out for and I'm open to trying an Android but I'm not sure I can wait that long for any new Nexus or even the Razr HD. Even the new Lumia in November is making me antsy, I'm so close to just getting an iPhone 5. But when I say this has affected my phone choice, I'd want to be able to carry the apps I write with me so that I'm able to pull my phone out to show people without having to carry around a second device to do so. So that's why I'd like to make my personal phone match the main platform I'm developing for. Of course, I will likely expand to other platforms if I gain any decent success but the one I target now would serve well as my personal phone I carry around so that I can use it as a marketing tool, in a sense, showing people my apps if the opportunity presents itself. So what's the best mobile platform to choose, and especially in regards to most lucrative? As said previously, this would influence my personal phone choice greatly. Thanks in advance and I hope this isn't taken the wrong way - I understand there are trade-offs and other factors that may balance this out but making some revenue is key among that. For some background, I have done software development and know programming language concepts so I'm not entirely new to it and I do get the notion of being familiar with these things so that I can translate this skill among a variety of languages but I'm currently just having difficulty choosing my first main mobile platform based on the criteria I've outlined above.

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• Are Chief Digital Officers the Result of CMO/CIO Refusal to Change?

  - by Mike Stiles

  Apparently CDO no longer just stands for “Collateralized Debt Obligations.”  It stands for Chief Digital Officer. And they’re the ones who are supposed to answer the bat signal CEO’s are throwing into the sky, swoop in and POW! drive the transition of the enterprise to integrated digital systems. So imagine being a CMO or a CIO at such an enterprise and realizing it’s been determined that you are not the answer that’s needed. In fact, IntelligentHQ author Ashley Friedlein points out the very rise of the CDO is an admission of C-Suite failure to become savvy enough, quickly enough in modern technology. Is that fair? Despite the repeated drumbeat that CMO’s and CIO’s must enter a new era of cooperation and collaboration to enact the social-enabled enterprise, the verdict seems to be that if it’s happening at all, it’s not happening fast enough. Therefore, someone else is needed with the authority to make things happen. So who is this relatively new beast? Gartner VP David Willis says, “The Chief Digital Officer plays in the place where the enterprise meets the customer, where the revenue is generated, and the mission accomplished.” In other words, where the rubber meets the road. They aren’t just another “C” heading up a unit. They’re the CEO’s personal SWAT team, able to call the shots necessary across all units to affect what has become job one…customer experience. And what are the CMO’s and CIO’s doing while this is going on? Playing corporate games. Accenture reports 38% of CMOs say IT deliberately keeps them out of the loop, with 35% saying marketing’s needs aren’t a very high priority. 31% of CIOs say marketers don’t understand tech and regularly go around them for solutions. Fun! Meanwhile the CEO feels the need to bring in a parental figure to pull it all together. Gartner thinks 25% of all orgs will have a CDO by 2015 as CMO’s and particularly CIO’s (Peter Hinssen points out many CDO’s are coming “from anywhere but IT”) let the opportunity to be the agent of change their company needs slip away. Perhaps most interestingly, these CDO’s seem to be entering the picture already on the fast track. One consultancy counted 7 instances of a CDO moving into the CEO role, which, as this Wired article points out, is pretty astounding since nobody ever heard of the job a few years ago. And vendors are quickly figuring out that this is the person they need to be talking to inside the brand. The position isn’t without its critics. Forrester’s Martin Gill says the reaction from executives at some traditional companies to someone being brought in to be in charge of digital might be to wash their own hands of responsibility for all things digital – a risky maneuver given the pervasiveness of digital in business. They might not even be called Chief Digital Officers. They might be the Chief Customer Officer, Chief Experience Officer, etc. You can call them Twinkletoes if you want to, but essentially anyone who has the mandate direct from the CEO to enact modern technology changes not currently being championed by the CMO or CIO can be regarded as “boss.” @mikestiles @oraclesocialPhoto: freedigitalphotos.net

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• Ask HTG: How Can I Check the Age of My Windows Installation?

  - by Jason Fitzpatrick

  Curious about when you installed Windows and how long you’ve been chugging along without a system refresh? Read on as we show you a simple way to see how long-in-the-tooth your Windows installation is. Dear How-To Geek, It feels like it has been forever since I installed Windows 7 and I’m starting to wonder if some of the performance issues I’m experiencing have something to do with how long ago it was installed. It isn’t crashing or anything horrible, mind you, it just feels slower than it used to and I’m wondering if I should reinstall it to wipe the slate clean. Is there a simple way to determine the original installation date of Windows on its host machine? Sincerely, Worried in Windows Although you only intended to ask one question, you actually asked two. Your direct question is an easy one to answer (how to check the Windows installation date). The indirect question is, however, a little trickier (if you need to reinstall Windows to get a performance boost). Let’s start off with the easy one: how to check your installation date. Windows includes a handy little application just for the purposes of pulling up system information like the installation date, among other things. Open the Start Menu and type cmd in the run box (or, alternatively, press WinKey+R to pull up the run dialog and enter the same command). At the command prompt, type systeminfo.exe Give the application a moment to run; it takes around 15-20 seconds to gather all the data. You’ll most likely need to scroll back up in the console window to find the section at the top that lists operating system stats. What you care about is Original Install Date: We’ve been running the machine we tested the command on since August 23 2009. For the curious, that’s one month and a day after the initial public release of Windows 7 (after we were done playing with early test releases and spent a month mucking around in the guts of Windows 7 to report on features and flaws, we ran a new clean installation and kept on trucking). Now, you might be asking yourself: Why haven’t they reinstalled Windows in all that time? Haven’t things slowed down? Haven’t they upgraded hardware? The truth of the matter is, in most cases there’s no need to completely wipe your computer and start from scratch to resolve issues with Windows and, if you don’t bog your system down with unnecessary and poorly written software, things keep humming along. In fact, we even migrated this machine from a traditional mechanical hard drive to a newer solid-state drive back in 2011. Even though we’ve tested piles of software since then, the machine is still rather clean because 99% of that testing happened in a virtual machine. That’s not just a trick for technology bloggers, either, virtualizing is a handy trick for anyone who wants to run a rock solid base OS and avoid the bog-down-and-then-refresh cycle that can plague a heavily used machine. So while it might be the case that you’ve been running Windows 7 for years and heavy software installation and use has bogged your system down to the point a refresh is in order, we’d strongly suggest reading over the following How-To Geek guides to see if you can’t wrangle the machine into shape without a total wipe (and, if you can’t, at least you’ll be in a better position to keep the refreshed machine light and zippy): HTG Explains: Do You Really Need to Regularly Reinstall Windows? PC Cleaning Apps are a Scam: Here’s Why (and How to Speed Up Your PC) The Best Tips for Speeding Up Your Windows PC Beginner Geek: How to Reinstall Windows on Your Computer Everything You Need to Know About Refreshing and Resetting Your Windows 8 PC Armed with a little knowledge, you too can keep a computer humming along until the next iteration of Windows comes along (and beyond) without the hassle of reinstalling Windows and all your apps.         

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• Don't Forget To Enjoy Life

  - by Justin

  I have a pretty clear stance on posting personal information in my blogs. I tend to avoid it almost instinctively. Part of that is because I am a somewhat private person. And the other is because I know how easy it is for personal information to be gathered and collected from sources such as blogs. So, this has remained a tech only blog for me. I've only posted topics mostly related to issues I have encountered at work. In a way this blog is a 'bookmark' for me. If I post something here and run into the issue again it allows me to refer back to a convenient place where the 'fix' is documented in a way that I understand. But today, I am posting something that speaks to everyone. Something PERSONAL. Honestly, I expect this entry to receive zero views. But if nothing else, I can come back to this blog one day when I'm having a bad day or something and run across this post. And I will be reminded... DON'T FORGET TO ENJOY LIFE. Say this to yourself out loud, right now. People, we can get caught up in some rather mundane details as we trek through life. It's so easy to lose track of what really matters that it should be no surprise to find yourself reading something like this and thinking to yourself 'Yeah. You are right, man. Some of this crap I'm clinging on to right now is so small in the grand scheme of things'. I have no reservation, no shame, in saying that I am more often than not caught up in the ever evolving world of 'shit that does not matter'. When you work in technology, you are surrounded by deadlines, upgrades, new versions, support 'end of life', etc. And by time you get done with your 8 hours you go home and put in a few more because you are STILL CAUGHT UP in the things you dealt with at work all day. DO YOURSELF A FAVOR. DO YOUR FAMILY AND FRIEND A FAVOR. When you are done for the day, and you drive home, get those work-related things out of your head before you pull into the driveway. If you are still thinking on them when you park the car, leave the engine running, close your eyes and take a deep breath. If you believe in God, pray. If you don't then meditate for a second with the INTENTION of letting go of the day and becoming the 'real you'. You may have forgotten who the real you is so I'll remind you.... THE REAL YOU IS THAT GUY OR GAL THAT LAUGHS, LOVES, AND LIVES. Be the real you as often as possible. If you can't do it during your 9 - 5, do it at home. YOUR RELATIONSHIPS AND YOUR PERSONAL HAPPINESS DEPEND ON IT. I am going to make you a promise right now. If you do what I've just said, your days will be longer and your joy will be exponential. I can't explain why I know this to be true. But I do know it. And if you are there reading this right now, you know it is true too. We both know it is true because it COMES FROM WITHIN EVERY MAN, WOMAN and CHILD. We are born into love and happiness. Lets not fade away into the darkness so easily found in this world. Lets keep the flame burning. The flame of passion. Passion for LIFE. Peace be with you.

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• Tuple - .NET 4.0 new feature

  - by nmarun

  Something I hit while playing with .net 4.0 – Tuple. MSDN says ‘Provides static methods for creating tuple objects.’ and the example below is: 1: var primes = Tuple.Create(2, 3, 5, 7, 11, 13, 17, 19); Honestly, I’m still not sure with what intention MS provided us with this feature, but the moment I saw this, I said to myself – I could use it instead of anonymous types. In order to put this to test, I created an XML file: 1: <Activities> 2: <Activity id="1" name="Learn Tuples" eventDate="4/1/2010" /> 3: <Activity id="2" name="Finish Project" eventDate="4/29/2010" /> 4: <Activity id="3" name="Attend Birthday" eventDate="4/17/2010" /> 5: <Activity id="4" name="Pay bills" eventDate="4/12/2010" /> 6: </Activities> In my console application, I read this file and let’s say I want to pull all the attributes of the node with id value of 1. Now, I have two ways – either define a class/struct that has these three properties and use in the LINQ query or create an anonymous type on the fly. But if we go the .NET 4.0 way, we can do this using Tuples as well. Let’s see the code I’ve written below: 1: var myActivity = (from activity in loaded.Descendants("Activity") 2:       where (int)activity.Attribute("id") == 1 3:       select Tuple.Create( 4: int.Parse(activity.Attribute("id").Value), 5: activity.Attribute("name").Value, 6: DateTime.Parse(activity.Attribute("eventDate").Value))).FirstOrDefault(); Line 3 is where I’m using a Tuple.Create to define my return type. There are three ‘items’ (that’s what the elements are called) in ‘myActivity’ type.. aptly declared as Item1, Item2, Item3. So there you go, you have another way of creating anonymous types. Just out of curiosity, wanted to see what the type actually looked like. So I did a: 1: Console.WriteLine(myActivity.GetType().FullName); and the return was (formatted for better readability): "System.Tuple`3[                            [System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],                            [System.String, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],                            [System.DateTime, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]                           ]" The `3 specifies the number of items in the tuple. The other interesting thing about the tuple is that it knows the data type of the elements it’s holding. This is shown in the above snippet and also when you hover over myActivity.Item1, it shows the type as an int, Item2 as string and Item3 as DateTime. So you can safely do: 1: int id = myActivity.Item1; 2: string name = myActivity.Item2; 3: DateTime eventDate = myActivity.Item3; Wow.. all I can say is: HAIL 4.0.. HAIL 4.0.. HAIL 4.0

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• Azure Web Sites FTP credentials

  - by Bertrand Le Roy

  A quick tip for all you new enthusiastic users of the amazing new Azure. I struggled for a few minutes finding this, so I thought I’d share. The Azure dashboard doesn’t seem to give easy access to your FTP credentials, and they are not the login and password you use everywhere else. What Azure does give you though is a Publish Profile that you can download: This is a plain XML file that should look something like this: <publishData> <publishProfile profileName="nameofyoursite - Web Deploy" publishMethod="MSDeploy" publishUrl="waws-prod-blu-001.publish.azurewebsites.windows.net:443" msdeploySite="nameofyoursite" userName="$NameOfYourSite" userPWD="sOmeCrYPTicL00kIngStr1nG" destinationAppUrl="http://nameofyoursite.azurewebsites.net" SQLServerDBConnectionString="" mySQLDBConnectionString="" hostingProviderForumLink="" controlPanelLink="http://windows.azure.com"> <databases/> </publishProfile> <publishProfile profileName="nameofyoursite - FTP" publishMethod="FTP" publishUrl="ftp://waws-prod-blu-001.ftp.azurewebsites.windows.net/site/wwwroot" ftpPassiveMode="True" userName="nameofyoursite\$nameofyoursite" userPWD="sOmeCrYPTicL00kIngStr1nG" destinationAppUrl="http://nameofyoursite.azurewebsites.net" SQLServerDBConnectionString="" mySQLDBConnectionString="" hostingProviderForumLink="" controlPanelLink="http://windows.azure.com"> <databases/> </publishProfile> </publishData> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } I’ve highlighted the FTP server name, user name and password. This is what you need to use in Filezilla or whatever you use to access your site remotely. Notice how the password looks encrypted. Well, it’s not really encrypted in fact. This is your password in clear text. It’s just crypto-random gibberish, which is the best kind of password. UPDATE: About 2 minutes after I posted that, David Ebbo mentioned to me on Twitter that if you've configured publishing credentials (for Git typically) those will work too. Don't forget to include the full user name though, which should be of the form nameofthesite\username. The password is the one you defined. That’s it. Enjoy.

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• Advanced Record-Level Business Intelligence with Inner Queries

  - by gt0084e1

  While business intelligence is generally applied at an aggregate level to large data sets, it's often useful to provide a more streamlined insight into an individual records or to be able to sort and rank them. For instance, a salesperson looking at a specific customer could benefit from basic stats on that account. A marketer trying to define an ideal customer could pull the top entries and look for insights or patterns. Inner queries let you do sophisticated analysis without the overhead of traditional BI or OLAP technologies like Analysis Services. Example - Order History Constancy Let's assume that management has realized that the best thing for our business is to have customers ordering every month. We'll need to identify and rank customers based on how consistently they buy and when their last purchase was so sales & marketing can respond accordingly. Our current application may not be able to provide this and adding an OLAP server like SSAS may be overkill for our needs. Luckily, SQL Server provides the ability to do relatively sophisticated analytics via inner queries. Here's the kind of output we'd like to see. Creating the Queries Before you create a view, you need to create the SQL query that does the calculations. Here we are calculating the total number of orders as well as the number of months since the last order. These fields might be very useful to sort by but may not be available in the app. This approach provides a very streamlined and high performance method of delivering actionable information without radically changing the application. It's also works very well with self-service reporting tools like Izenda. SELECT CustomerID,CompanyName, ( SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID ) As Orders, DATEDIFF(mm, ( SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) ,getdate() ) AS MonthsSinceLastOrder FROM Customers Creating Views To turn this or any query into a view, just put CREATE VIEW AS before it. If you want to change it use the statement ALTER VIEW AS. Creating Computed Columns If you'd prefer not to create a view, inner queries can also be applied by using computed columns. Place you SQL in the (Formula) field of the Computed Column Specification or check out this article here. Advanced Scoring and Ranking One of the best uses for this approach is to score leads based on multiple fields. For instance, you may be in a business where customers that don't order every month require more persistent follow up. You could devise a simple formula that shows the continuity of an account. If they ordered every month since their first order, they would be at 100 indicating that they have been ordering 100% of the time. Here's the query that would calculate that. It uses a few SQL tricks to make this happen. We are extracting the count of unique months and then dividing by the months since initial order. This query will give you the following information which can be used to help sales and marketing now where to focus. You could sort by this percentage to know where to start calling or to find patterns describing your best customers. Number of orders First Order Date Last Order Date Percentage of months order was placed since last order. SELECT CustomerID, (SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) As Orders, (SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS LastOrder, (SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS FirstOrder, DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) AS MonthsSinceFirstOrder, 100*(SELECT COUNT(DISTINCT 100*DATEPART(yy,OrderDate) + DATEPART(mm,OrderDate)) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) / DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) As OrderPercent FROM Customers

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• Scenarios for Throwing Exceptions

  - by Joe Mayo

  I recently came across a situation where someone had an opinion that differed from mine of when an exception should be thrown. This particular case was an issue opened on LINQ to Twitter for an Exception on EndSession.  The premise of the issue was that the poster didn’t feel an exception should be raised, regardless of authentication status.  As first, this sounded like a valid point.  However, I went back to review my code and decided not to make any changes. Here's my rationale: 1. The exception doesn’t occur if the user is authenticated when EndAccountSession is called. 2. The exception does occur if the user is not authenticated when EndAccountSession is called. 3. The exception represents the fact that EndAccountSession is not able to fulfill its intended purpose - to end the session.  If a session never existed, then it would not be possible to perform the requested action.  Therefore, an exception is appropriate. To help illustrate how to handle this situation, I've modified the following code in Program.cs in the LinqToTwitterDemo project to illustrate the situation: static void EndSession(ITwitterAuthorizer auth) { using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://search.twitter.com/")) { try { //Log twitterCtx.Log = Console.Out; var status = twitterCtx.EndAccountSession(); Console.WriteLine("Request: {0}, Error: {1}" , status.Request , status.Error); } catch (TwitterQueryException tqe) { var webEx = tqe.InnerException as WebException; if (webEx != null) { var webResp = webEx.Response as HttpWebResponse; if (webResp != null && webResp.StatusCode == HttpStatusCode.Unauthorized) Console.WriteLine("Twitter didn't recognize you as having been logged in. Therefore, your request to end session is illogical.\n"); } var status = tqe.Response; Console.WriteLine("Request: {0}, Error: {1}" , status.Request , status.Error); } } } As expected, LINQ to Twitter wraps the exception in a TwitterQueryException as the InnerException.  The TwitterQueryException serves a very useful purpose through it's Response property.  Notice in the example above that the response has Request and Error proprieties.  These properties correspond to the information that Twitter returns as part of it's response payload.  This is often useful while debugging to help you understand why Twitter was unable to perform the  requested action.  Other times, it's cryptic, but that's another story.  At least you have some way of knowing in your code how to anticipate and handle these situations, along with having extra information to debug with. To sum things up, there are two points to make: when and why an exception should be raised and when to wrap and re-throw an exception in a custom exception type. I felt it was necessary to allow the exception to be raised because the called method was unable to perform the task it was designed for.  I also felt that it is inappropriate for a general library to do anything with exceptions because that could potentially hide a problem from the caller.  A related point is that it should be the exclusive decision of the application that uses the library on what to do with an exception.  Another aspect of this situation is that I wrapped the exception in a custom exception and re-threw.  This is a tough call because I don’t want to hide any stack trace information.  However, the need to make the exception more meaningful by including vital information returned from Twitter swayed me in the direction to design an interface that was as helpful as possible to library consumers.  As shown in the code above, you can dig into the exception and pull out a lot of good information, such as the fact that the underlying HTTP response was a 401 Unauthorized.  In all, trade-offs are seldom perfect for all cases, but combining the fact that the method was unable to perform its intended function, this is a library, and the extra information can be more helpful, it seemed to be the better design. @JoeMayo

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• My .NET Technology picks for 2011

  - by shiju

  My Technology predictions for 2011 Cloud computing and Mobile application development will be the hottest trends for 2011. I hope that Windows Azure will be very hot in year 2011 and lot of cloud computing adoption will be happen with Windows Azure on 2011. Web application scalability will be the big challenge for Architects in the next year and architecture approaches like CQRS will get some attention on next year. Architects will look on different options for web application scalability and adoption of NoSQL and Document databases will be more in the year 2011. The following are the my technology picks for .Net stack Windows Azure Windows Azure will be one of the hottest technologies of 2011. Adoption of Cloud and Windows Azure will get big attention on next year. The Windows Azure platform is a flexible cloud–computing platform that lets you focus on solving business problems and addressing customer needs. No need to invest upfront on expensive infrastructure. Pay only for what you use, scale up when you need capacity and pull it back when you don’t. We handle all the patches and maintenance — all in a secure environment with over 99.9% uptime. Silverlight 5 Silverlight is becoming a common technology for variety of development platforms. You can develop Silverlight applications for web, desktop and windows phone. The new Silverlight 5 beta will be available during the starting quarter of the next year with new capabilities and lot of new features. Silverlight 5 will be powerful development platform for both web-based business apps and rich media solutions. We can expect final version of Silverlight 5 on end of 2011. Windows Phone 7 Development Tools Mobile application development will be very hot in year 2011 and Windows Phone 7 will be one of the hottest technologies of next year. You can get introduction on Windows Phone 7 Development Tools from somasegar’s blog post and MSDN documentation available from here. EF Code First I am a big fan of Entity Framework’s Code First approach and hope that Code First approach will attract more people onto Entity Framework 4. EF Code First lets you focus on domain model which will enable Domain-Driven Development for applications. I hope that DDD fans will love the EF Code First approach. The Entity Framework 4 now supports three types of approaches and these will attract different types of developer audience. ASP.NET MVC 3 The ASP.NET MVC 3 will be the hottest technology of Microsoft web stack on the next year. ASP.NET developers will widely move to the ASP.NET MVC Framework from their WebForms development. The new Razor view engine is great and it will increase the adoption of ASP.NET MVC 3. Razor the will improve the productivity when working with ASP.NET MVC 3 Views. You can build great web applications using ASP.NET MVC 3 and jQuery with better maintainability, generation of clean HTML and even better performance. In my opinion, the best technology stack for web development is ASP.NET MVC 3 and Entity Framework 4 Code First as ORM. On the next year, you can expect more articles from my blog on ASP.NET MVC 3 and Entity Framework 4 Code First. RavenDB NoSQL and Document databases will get more attention on the coming year and RavenDB will be the most notable document database in the .NET stack. RavenDB is an Open Source (with a commercial option) document database for the .NET/Windows platform developed by Ayende Rahien. RavenDB is .NET focused document database which comes with a fully functional .NET client API and supports LINQ. I have written few articles on RavenDB and you can read it from here. Managed Extensibility Framework (MEF) Many people didn't realized the power of MEF. The MEF lets you create extensible applications and provides a great solution for the runtime extensibility problem. I hope that .NET developers will more adopt the MEF on the next year for their .NET applications. You can get an excellent introduction on MEF from Anoop Madhusudanan’s blog post MEF or Managed Extensibility Framework – Creating a Zoo and Animals

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• Oracle ties social, CRM, analytics products to customer experience

  - by Richard Lefebvre

  Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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