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• Passing an array of data as an input parameter to an Oracle procedure

  - by Sathya

  I'm trying to pass an array of (varchar) data into an Oracle procedure. The Oracle procedure would be either called from SQL*Plus or from another PL/SQL procedure like so: BEGIN pr_perform_task('1','2','3','4'); END; pr_perform_task will read each of the input parameters and perform the tasks. I'm not sure as to how I can achieve this. My first thought was to use an input parameter of type varray but I'm getting Error: PLS-00201: identifier 'VARRAY' must be declared error, when the procedure definiton looks like this: CREATE OR REPLACE PROCEDURE PR_DELETE_RECORD_VARRAY(P_ID VARRAY) IS To summarize, how can I pass the data as an array, let the SP loop through each of the parameters and perform the task ? I'm using Oracle 10gR2 as my database.

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• Statically Compiled Oracle Client Drivers/Code

  - by blockcipher

  Hello, I'm looking to write a command-line program that can execute database scripts against an Oracle server, however the machine the program will be run on may not have an Oracle client installed on it. I also don't want to rely on a language that requires a VM as there's no guarantee that the VM will be installed, so a language like C is preferable for this. Is there a way that I can statically compile/build this program and not have to have the user install the Oracle client on that machine? I'm trying to be as unobtrusive as possible. Thanks.

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• Developing Schema Compare for Oracle (Part 4): Script Configuration

  - by Simon Cooper

  If you've had a chance to play around with the Schema Compare for Oracle beta, you may have come across this screen in the synchronization wizard: This screen is one of the few screens that, along with the project configuration form, doesn't come from SQL Compare. This screen was designed to solve a couple of issues that, although aren't specific to Oracle, are much more of a problem than on SQL Server: Datatype conversions and NOT NULL columns. 1. Datatype conversions SQL Server is generally quite forgiving when it comes to datatype conversions using ALTER TABLE. For example, you can convert from a VARCHAR to INT using ALTER TABLE as long as all the character values are parsable as integers. Oracle, on the other hand, only allows ALTER TABLE conversions that don't change the internal data format. Essentially, every change that requires an actual datatype conversion has to be done using a rebuild with a conversion function. That's OK, as we can simply hard-code the various conversion functions for the valid datatype conversions and insert those into the rebuild SELECT list. However, as there always is with Oracle, there's a catch. Have a look at the NUMTODSINTERVAL function. As well as specifying the value (or column) to convert, you have to specify an interval_unit, which tells oracle how to interpret the input number. We can't hardcode a default for this parameter, as it is entirely dependent on the user's data context! So, in order to convert NUMBER to INTERVAL DAY TO SECOND/INTERVAL YEAR TO MONTH, we need to have feedback from the user as to what to put in this parameter while we're generating the sync script - this requires a new step in the engine action/script generation to insert these values into the script, as well as new UI to allow the user to specify these values in a sensible fashion. In implementing the engine and UI infrastructure to allow this it made much more sense to implement it for any rebuild datatype conversion, not just NUMBER to INTERVALs. For conversions which we can do, we pre-fill the 'value' box with the appropriate function from the documentation. The user can also type in arbitary SQL expressions, which allows the user to specify optional format parameters for the relevant conversion functions, or indeed call their own functions to convert between values that don't have a built-in conversion defined. As the value gets inserted as-is into the rebuild SELECT list, any expression that is valid in that context can be specified as the conversion value. 2. NOT NULL columns Another problem that is solved by the new step in the sync wizard is adding a NOT NULL column to a table. If the table contains data (as most database tables do), you can't just add a NOT NULL column, as Oracle doesn't know what value to put in the new column for existing rows - the DDL statement will fail. There are actually 3 separate scenarios for this problem that have separate solutions within the engine: Adding a NOT NULL column to a table without a rebuild Here, the workaround is to add a column default with an appropriate value to the column you're adding: ALTER TABLE tbl1 ADD newcol NUMBER DEFAULT <value> NOT NULL; Note, however, there is something to bear in mind about this solution; once specified on a column, a default cannot be removed. To 'remove' a default from a column you change it to have a default of NULL, hence there's code in the engine to treat a NULL default the same as no default at all. Adding a NOT NULL column to a table, where a separate change forced a table rebuild Fortunately, in this case, a column default is not required - we can simply insert the default value into the rebuild SELECT clause. Changing an existing NULL to a NOT NULL column To implement this, we run an UPDATE command before the ALTER TABLE to change all the NULLs in the column to the required default value. For all three, we need some way of allowing the user to specify a default value to use instead of NULL; as this is essentially the same problem as datatype conversion (inserting values into the sync script), we can re-use the UI and engine implementation of datatype conversion values. We also provide the option to alter the new column to allow NULLs, or to ignore the problem completely. Note that there is the same (long-running) problem in SQL Compare, but it is much more of an issue in Oracle as you cannot easily roll back executed DDL statements if the script fails at some point during execution. Furthermore, the engine of SQL Compare is far less conducive to inserting user-supplied values into the generated script. As we're writing the Schema Compare engine from scratch, we used what we learnt from the SQL Compare engine and designed it to be far more modular, which makes inserting procedures like this much easier.

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• Upgrade Oracle database from 9.2.0.7 to 9.2.0.8

  - by b_dws

  We are planning to upgrade from Oracle 9.2.0.7 to 9.2.0.8. Main reason of the proposed upgrade is to address the issue in relation to exception "terminated with error: ORA-00904: "T2"."SYS_DS_ALIAS_4": invalid identifier" when we try to execute DBMS_STATS.GATHER_SCHEMA_STATS. We are concerned that the proposed upgrade may have negative impact on our Java application or in the worst case may not even support by our Java application. What are the possible approaches or strategies that we can take to ensure the upgrade from Oracle 9.2.0.7 to 9.2.0.8 will not have adverse impact on our Java application or will not cause our Java application to function incorrectly. Essentially we just want to confirm that our application will still support Oracle 9.2.0.8. Thank you.

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• Geeting internal Oracle connection from Hibernate in JBoss

  - by espressoshot

  Hello, I need to set an application context through Hibernate. I found there is a method setApplicationContext on oracle.jdbc.internal.OracleConnection. I wrote a test, in which I was getting the Oracle connection from the Hibernate session and it worked fine. However, when I moved the code to my application running under JBoss where connections are obtained from the pool the solution won't work. The error is: $Proxy51 cannot be cast to oracle.jdbc.internal.OracleConnection. (1) How can I get the internal connection in that environment? (2) Is there a better way to set an application context through Hibernate (docs don't say anything about it). Thanks so much. Kris

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• Oracle, slow performance when using sub select

  - by Wyass

  I have a view that is very slow if you fetch all rows. But if I select a subset (providing an ID in the where clause) the performance is very good. I cannot hardcode the ID so I create a sub select to get the ID from another table. The sub select only returns one ID. Now the performance is very slow and it seems like Oracle is evaluating the whole view before using the where clause. Can I somehow help Oracle so SQL 2 and 3 have the same performance? I’m using Oracle 10g 1 slow select * from ci.my_slow_view 2 fast select * from ci.my_slow_view where id = 1; 3 slow select * from ci.my_slow_view where id in (select id from active_ids)

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• Arabic SQL query (on Oracle DB) returns empty result

  - by unprecedented

  I have this query (that runs on Oracle 10g database): SELECT ge.*, ge.concept AS glossarypivot FROM s_glossary_entries ge WHERE (ge.glossaryid = '161' OR ge.sourceglossaryid = '161') AND (ge.approved != 0 OR ge.userid = 361) AND concept = '?' ORDER BY ge.concept The query must display all words that begin with the arabic letter "?" but unfortunately, it returns empty result .. However, if I run the same query on the same database which runs on MYSQL, it works well and displays the correct result .. What should I do in order to get this query working the right way on oracle 10 database? P.S. the oracle database character set is : "AL32UTF8" thank you so much in advance

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• Oracle Apex License fees

  - by innot

  Hi, Do you think that apex is a good choice for programs which are made to small size companies. For example I will develop a web application to a high school. They can not pay money to Oracle 10g or Oracle 11g license. So I must find cheap and rapid solutions. Can I use Oracle XE and Apex for corporate applications without paying any money? And I do not know whether I need to pay money foran application server?(like IIS,Apacahe, Tomcat...)

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• How do I fix "ORA-01033: ORACLE initialization or shutdown in progress" error?

  - by Rick

  I have an Oracle 9.2 database. The server has crashed. After rebooting any attempt to connect to the Oracle server returns error ORA-01033 (as in title). I've tried stopping and starting the Oracle services (from Control Panel - Administrative Tools - Services). Also, I have waited half an hour, so I don't think the Oracle server is legitimately still starting up. My feeling is that more likely something is corrupted.

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• How do I notify Oracle that an IIS Worker Process is about to recycle?

  - by Brien

  I have an ASP.NET web application with an Oracle back end. The worker process recycling in IIS is set for 40 minutes, and when that occurs, the Oracle server sets a mutex lock while it cleans up all of its open connections. During this cleanup (up to a few minutes in duration), all DB requests get a timeout. Is there a way for IIS to notify Oracle that a worker process recycle is about to occur, so Oracle can be smarter about how it cleans up its resources without locking the entire database?

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• Relaying to tech "support" that computer is actually broken.

  - by Sion

  First some background: I have a Dell Inspiron 15R M050, it is still under the Dell limited warranty and the Best Buy Extended warranty. I am currently dual booting Debian Squeeze and Windows 7, the only reason I go into Windows is to play video games specifically steam games. Issue: When I play my games in Windows I am capable of playing for anywhere from 5 minutes to 2 hours before I suffer a hard-lock. I cannot alt-tab, ctrl-alt-delete, ctrl-shift-escape do anything for 2-3 minutes. After this hard-lock period everything runs fine, I can continue the game for probably another hour at least before I suffer another lock. Games: Borderlands, Splinter Cell: Chaos Theory, Starcraft 2, Garrys Mod What I have tried: Running the diagnostic suite in the dell bios, restoring the OEM Windows recovery partition on the HD, fresh installing Windows 7 Professional, updating BIOS, Calling tech support and having them run a software Hardware Diagnostics suite. The question: I think from the research that I have performed that it might be a lack of thermal paste on the CPU, would I be able to go to Best Buy and have them do a hardware diagnostic from the hardware level then have them be able to tell Dell that there is a hardware issue? Or would there be a different problem?

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• Can Oracle Label Security be configured with an alternative LDAP server?

  - by Joshua

  Oracle mentions the ability to connect to their LDAP server - the Oracle Internet Directory http://download.oracle.com/docs/cd/B19306_01/network.102/b14267/olsoid.htm. Can Oracle Label Security be configured with an alternative LDAP server such as Active Directory?

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• The “Customer” Experience Revolution is Here

  - by Jeri Kelley

  A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City.  You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do:  #OracleCX, #ExperienceRevolution

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• The “Customer” Experience Revolution is Here

  - by Jeri Kelley

  A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City.  You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do:  #OracleCX, #ExperienceRevolution

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• Sam's Story: It's About Life

  - by user801960

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle recently released a video illustrating how Oracle products and services impact people every day of their lives. This overview demonstrates just how many different industries rely on Oracle’s world-leading technology solutions to gather and process data, enabling them to engineer systems together in the cloud and in the data centre. The video explores how Oracle solutions are impacting the retail, automotive, pharmaceutical, medical and travel industries. Through the central character, Sam, this video highlights how cross-industry solutions like collaboration software, data processing and business intelligence platforms can improve business performance, reliability and flexibility; lower the cost and complexity of IT implementation and management; and deliver greater productivity, agility and better business intelligence. To find out more about how Oracle’s products and services can help you to deliver better results, visit www.oracle.com/retail

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• Learn to Create Applications Using MySQL with MySQL for Developers Course

  - by Antoinette O'Sullivan

  If you are a database developer who wants to create applications using MySQL, then the MySQL for Developers course is for you. This course covers how to plan, design and implement applications using the MySQL database with realistic examples in Java and PHP. To see more details of the content of the MySQL for Developers course, go to http://oracle.com/education/mysql and click on the Learning Paths tab and select the MySQL Developer path. You can take this course as a: Live-Virtual Event: Follow this live instructor-led event from your own desk - no travel required. Choose from a selection of events on the calendar in languages such as English, German and Korean. In-Class Event: Travel to an education center to take this class. Below is a sample of events on the schedule.  Location  Date  Language  Vienna, Austria  4 March 2013  German  London, England  4 March 2013  English  Gummersbach, Germany  11 February 2013  Germany  Hamburg, Germany  14 January 2013  Germany  Munich, Germany  15 April 2013  Germany  Budapest, Hungary  15 April 2013  Hungarian  Milan, Italy  21 January 2013  Italy  Rome, Italy  11 March 2013  Italy  Amsterdam, Netherlands  28 January 2013  Dutch  Nieuwegein, Netherlands  13 May 2013  Dutch  Lisbon, Portugal  18 February 2013  European Portugese  Porto, Portugal  18 February 2013  European Portugese  Barcelona, Spain  18 February 2013  Spanish  Madrid, Spain  28 January 2013  Spanish  Bern, Switzerland  11 April 2013  German  Zurich, Switzerland  11 April 2013  German  Nairobi, Kenya  21 January 2013  English  Petaling Jaya, Malaysia  17 December 2012  English  Sao Paulo, Brazil  11 March 2013  Brazilian Portugese For more information on this class or other courses on the authentic MySQL curriculum, or to express your interest in additional events, go to http://oracle.com/education/mysql. Note, many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL will broaden your career path with growing job demand.

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• Elastic versus Distributed in caching.

  - by Mike Reys

  Until now, I hadn't heard about Elastic Caching yet. Today I read Mike Gualtieri's Blog entry. I immediately thought about Oracle Coherence and got a little scare throughout the reading. Elastic Caching is the next step after Distributed Caching. As we've always positioned Coherence as a Distributed Cache, I thought for a brief instance that Oracle had missed a new trend/technology. But then I started reading the characteristics of an Elastic Cache. Forrester definition: Software infrastructure that provides application developers with data caching services that are distributed across two or more server nodes that consistently perform as volumes grow can be scaled without downtime provide a range of fault-tolerance levels Hey wait a minute, doesn't Coherence fullfill all these requirements? Oh yes, I think it does! The next defintion in the article is about Elastic Application Platforms. This is mainly more of the same with the addition of code execution. Now there is analytics functionality in Oracle Coherence. The analytics capability provides data-centric functions like distributed aggregation, searching and sorting. Coherence also provides continuous querying and event-handling. I think that when it comes to providing an Elastic Application Platform (as in the Forrester definition), Oracle is close, nearly there. And what's more, as Elastic Platform is the next big thing towards the big C word, Oracle Coherence makes you cloud-ready ;-) There you go! Find more info on Oracle Coherence here.

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• Customer Experience Gipfel – ein Nachbericht

  - by A&C Redaktion

  Am 14. Juni fand der Customer Experience Gipfel statt, der von Dialogum exklusiv für Oracle und seine Partner durchgeführt wurde. Dort konnten Partner und Endkunden über die Zukunft des Kundenmanagements diskutieren und erfuhren, was sich hinter dem Begriff „Customer Experience“ alles verbirgt. Die Konferenz begann mit einem Networking Dinner am Vorabend, an dem den 80 Teilnehmern in einer ersten Präsentation das Thema „Mobile Commerce“ vorgestellt wurde. Nach einem guten Abendessen hatten alle die Möglichkeit, auf einer Großleinwand beim EM-Spiel Deutschland gegen Holland mitzufiebern. Insgesamt war es ein sehr gelungener Abend, waren die deutschen Jungs doch siegreich und sicherten sich den Einzug ins Viertelfinale. Der Customer Experience Gipfel selbst hat dann alle Erwartungen übertroffen: 150 Teilnehmer, ein Drittel mehr als erwartet, zeigten großes Interesse an Multichannel-Strategien, Loyalty und wie man jeden einzelnen Schritt des Kunden im Kontakt mit dem Unternehmen zu einem positiven Kundenerlebnis werden lässt. So standen überwiegend Unternehmenspräsentationen aus den unterschiedlichen Branchen wie Telekommunikation, Handel oder Travel & Transportation auf dem Programm. Neun Round Tables, fast alle von den teilnehmenden Oracle Partnern moderiert, und 1:1-Gespräche rundeten die Konferenz ab. Und Zeit zum Networking blieb natürlich auch. Bei diesem Angebot war das Teilnehmer-Fazit demnach durchwegs positiv, vor allem sind die Kunden (und Partner) schon auf Oracle Customer Experience (CX) und die Vorteile für das eigene Kundenmanagement gespannt. Bedanken möchten wir uns bei den Oracle Partnern, die die Konferenz als Sponsoren unterstützt haben: Accenture, ARKADIA, buw consulting, CapGemini, communicode, Deloitte Consulting, NTT DATA, Riverland Reply, Sapient und SkyTech. Weiter Informationen zur Oracle Customer Experience: Pressemitteilung vom 25.6.2012 Customer Concepts 2/2012 (S. 3) Oracle Customer Experience @ Facebook

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• Only One Month to OpenWorld-San Francisco!

  - by Stephen Slade

  From around the world, the city is expecting 50,000+ guests to flock to this annual extravaganza.  Over 2,000 sessions will focus on Oracle’s latest product offerings, customer case studies, panels of experts and a variety of other hardware, technology, middleware and applications. For those interested  in the latest capabilities delivered by Oracle’s supply chain applications, the ‘Focus-On’ documents are now avaiable to help guide you in your schedule builder. Schedule builder allows the capability to create a personalized agenda for the sessions you wish to attend, such as: Monday October 1, 2012 TIME TITLE LOCATION  3:15 pm –4:15 pm General Session: Supply Chain Management—Strategy, Update, and Roadmap Richard Jewell, Senior Vice President, Applications Development, Oracle Moscone West Level 2 Room 3014 Tuesday October 2, 2012 TIME TITLE LOCATION  10:15 am –11:15 am Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap Jon Chorley, CSO & VP, Product Strategy, Oracle Moscone West  Level 2 Room 2006 There is an exciting lineup of about 100 supply chain sessions at OpenWorld. Contact your sales rep or Oracle Partner to obtain a copy of the most current Focus-On document, segmented by pillars such as Manufacturing, Maintenance/EAM, Value Chain Planning, Value Chain Execution, Procurement and Agile/Product Lifecycle Management.  They will provide you with a better informed view to schedule your time in San Francisco.

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• FMw Diagnostic Framework : Automatic Capture of Diagnostic Data Upon First Failure!

  - by Daniel Mortimer

  Introduction There is nothing more frustrating than a problem that "cannot be reproduced". Logs, configuration files have been analysed but there just isn't enough information to establish the root cause. The issue maybe closed, but you are left with the feeling that the problem will raise its ugly head again in the future. Trouble is, to resolve such issues you need to capture diagnostic data at the exact time the incident occurs. Step forward Fusion Middleware Diagnostic Framework!  Diagnostic Framework monitors WebLogic Managed Servers and delivers "Automatic capture of diagnostic data upon first failure". To quote fromOracle Fusion Middleware Administrator's Guide 11g Release 1 (11.1.1)Chapter 13 Diagnosing Problems "When a critical error occurs ... the Diagnostic Framework automatically collects diagnostics, such as thread dumps, DMS metric dumps, and WebLogic Diagnostics Framework (WLDF) server image dumps ... The data is stored in a file-based repository and is accessible with command-line utilities." In other words the data collected upon first failure - especially the thread and image dumps - provides a snapshot of the system as or immediately after the problem occurs. The table below shows the type of WebLogic Server issues which fall into the scope of Diagnostic Framework How to Configure Diagnostic Framework? Depending on your Fusion Middleware product choice you may not need to do anything! Diagnostic Framework is automatically installed, configured and initiated for any WebLogic Domain which has the Oracle Java Required Files (JRF) template applied. This template is applied by default whenever you configure WebLogic Managed Servers for products such as Portal / Forms / Reports / Discoverer Identity Management ( OID , OAM , OIM etc) WebCenter SOA Check your WebLogic Domain directory structure. If you have an "adr" sub directory under DOMAIN_HOME/servers/<servername>/ then JRF template has been applied and Diagnostic Framework will be in play. Should the "adr" sub directory not exist, review the advice given in My Oracle Support article How to Apply FMW ( EM ) Control and JRF to a WebLogic Domain and Managed Servers [ID 947043.1] If you are working with a standalone WebLogic Server solution and applying Oracle JRF is not acceptable, consider using WLDF - WebLogic Diagnostic Framework. (Fusion Middleware Diagnostic Framework makes use of WLDF under the covers.) Couple of useful links about WLDF are listed below Configuring and Using the Diagnostics Framework for Oracle WebLogic Server 11g WebLogic Diagnostics Framework-A Very Useful Tool [A nice blog which describes a WLDF use case] How to Get Started With Diagnostic Framework To be frank, the Fusion Middleware Administrator's Guide is the best place to start your learning Oracle Fusion Middleware Administrator's Guide 11g Release 1 (11.1.1)Chapter 13 Diagnosing Problems A lot of reading here,  but if you are in hurry and just want to get the right information to Oracle Support to help resolve your issue, check out the next section below. How to Upload Diagnostic Framework Incident Data to Oracle Support Some Background Information There are three interfaces to the Repository: Enterprise Manager Cloud Control (Support Workbench) WLST (Command Line) ADRCI (Command Line) The Enterprise Manager Cloud Control does provide a nice GUI interface to search, view and package diagnostic framework incidents. However, this software is not to be confused with Fusion Middleware (EM) Control. Cloud Control (formerly known as Grid Control) is part of the Enterprise Manager media package. EM Cloud Control has it's own install and configuration story. Therefore, for the benefit of those yet to install and play with Cloud Control, I am going to describe how to use the command line tools. Ideally, you would only need to one command line interface, but currently I suggest using both - mainly due to the fact that ADRCI SHOW INCIDENTS does not reveal the description behind the Diagnostic Framework error code. Instructions: Note: WLST and ADRCI are case sensitive when it comes to handling parameter values. If you make a mistake, expect an unfriendly syntax error message. 1) Find the incident Note: The managed server which you are troubleshooting must be up and running. If the managed server is down, ensure the domain's Admin Server is accessible. If you cannot connect to the Admin Server or the Managed Server the example WLST commands will not work. a) Launch WLST  Note: Use the WLST which resides in the "oracle_common" directory (not WL_HOME/common/bin) otherwise you will get a syntax error like the one below Traceback (innermost last):  File "<console>", line 1, in ?NameError: listIncidents MW_HOME/oracle_common/common/bin/wlst.sh b) Connect to the managed server or the admin server e.g. wls:/offline> connect('weblogic','welcome1','t3://localhost:7020') c) Run the command wls:/MyDomain/serverConfig> listIncidents() This will list the incidents for the server to which you have connected. If you have connected to the Admin Server and want to list the incidents for a managed server within the domain, use the command wls:/MyDomain/serverConfig> listIncidents(adrHome='diag\ofm\MyDomain\MyManagedServer' ,server='MyManagedServer') Example output Incident Id     Problem Key              Incident Time         1       DFW-99998 [java.lang.NullPointerException] [oracle.error.simulator.ErrorSimulator.createNullPointerException][errorWebApp_1-0-0-0]        Fri Nov 02 10:38:46 GMT 2012  The piece highlighted in bold is the description you do not see when using the ADRCI 'SHOW INCIDENT' command. Make a note of the incident id. You are ready to move to step 2 2. Package the incident a) Set up the environment - example commands below are for Unix cd <DOMAIN_HOME>/bin . ./setDomainEnv.sh If you want ADRCI to run a Remote Diagnostic Agent collection (recommended) at generate package time, point ORACLE_HOME at oracle_common ORACLE_HOME=$MW_HOME/oracle_common; export ORACLE_HOME To prevent ADRCI from running RDA at generate package time, point ORACLE_HOME at WL_HOME/server/adr directory.  ORACLE_HOME=$WL_HOME/server/adr; export ORACLE_HOME b) Launch adrci $WL_HOME/server/adr/adrci c) Set BASE and HOMEPATH adrci> SET BASE /oracle/middleware/user_projects/domains/ mydomain/servers/mymanagedserver/adr adrci> SET HOMEPATH diag/ofm/mydomain/mymanagedserver d)  Optionally run SHOW INCIDENTS e.g. adrci> SHOW INCIDENTS -MODE DETAIL ADR Home = /oracle/middleware/user_projects/domains/mydomain/ servers/mymanagedserver/adr/diag/ofm/mydomain/mymanagedserver:***********************************************************************************************************************************INCIDENT INFO RECORD 1**********************************************************   INCIDENT_ID                   1   STATUS                        ready   CREATE_TIME                   2012-11-02 10:38:46.468000 +00:00   PROBLEM_ID                    1   CLOSE_TIME                    <NULL>   FLOOD_CONTROLLED              none   ERROR_FACILITY                DFW   ERROR_NUMBER                  99998   ERROR_ARG1                    <NULL>   ERROR_ARG2                    <NULL>   ERROR_ARG3                    <NULL>   ERROR_ARG4                    <NULL>   ERROR_ARG5                    <NULL>   ERROR_ARG6                    <NULL>   ERROR_ARG7                    <NULL>   ERROR_ARG8                    <NULL>   ERROR_ARG9                    <NULL>   ERROR_ARG10                   <NULL>   ERROR_ARG11                   <NULL>   ERROR_ARG12                   <NULL>   SIGNALLING_COMPONENT          <NULL>   SIGNALLING_SUBCOMPONENT       <NULL>   SUSPECT_COMPONENT             <NULL>   SUSPECT_SUBCOMPONENT          <NULL>   ECID                          5162744c6a2eea5e:155ff445:13ac0aae7cb:-8000-0000000000000325   IMPACTS                       01 rows fetched e)  Create a logical package IPS CREATE PACKAGE INCIDENT incident_number e.g. adrci> IPS CREATE PACKAGE INCIDENT 1Created package 1 based on incident id 1, correlation level typical f) Generate the package IPS GENERATE PACKAGE package_number IN path e.g. adrci> IPS GENERATE PACKAGE 1 IN /tmp Generated package 1 in file /tmp/DFW99998j_20121102113633_COM_1.zip, mode complete Note: If the generate package command hangs, ADRCI may be experiencing an issue when running RDA. To avoid such trouble, exit ADRCI and point the ORACLE_HOME environment variable at WL_HOME/server/adr 3) Upload the package zip to Oracle Support via your Service Request a) Log into My Oracle Support and locate your Service Request b) Click on "Add Attachments c) And upload the zip file

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• Invitation: HARNESSING THE POWER OF FUSION

  - by mseika

  HARNESSING THE POWER OF FUSION: IMPLEMENT AND EXTEND ORACLE'S NEXT-GENERATION APPLICATIONS TO MEET CHANGING CLIENT NEEDSBRUSSELS, BELGIUM, APRIL 23RD, 2012 - APRIL 24th, 2012 The pace of business continues to accelerate. Clients demand solutions that not only meet their needs today, but evolve as quickly as markets, competition and technology. Oracle Fusion Applications can help you to anticipate and satisfy your clients changing needs. Designed for an era of business disruption, they co-exist with existing IT investments, but leverage new technologies (such as mobility and SOA) and breakthrough Cloud computing delivery models as you need them. They also support unprecedented levels of extensibility. To show you how, Oracle's Product Development organization invites you to join an exclusive Fusion Applications presentation and demonstration event for Oracle partners in Europe. This intensive 2-day event will illustrate Fusion Applications capabilities that can enhance ROI for your clients across four major product families: Financials, Procurement and Project Portfolio Management (ERP) Customer Relationship Management (CRM) Human Capital Management (HCM) Supply Chain Management (SCM) Led by Oracle Product Development personnel, this event will also demonstrate how to extend the Fusion Applications user experience, data model, business process and reporting using new Functional Setup and Composer technologies. These can help you address unique client needs without impacting future upgrades. This presentation and demonstration event is intended for consulting business development and delivery personnel. Reserve your Seats today for April 23rd - 24th event To register to this event CLICK HERE For further information please contact me at [email protected]. Best regards Paul ThompsonSenior Director EMEA Alliances and Solutions Partner Programs Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• Invitation: HARNESSING THE POWER OF FUSION

  - by mseika

  HARNESSING THE POWER OF FUSION: IMPLEMENT AND EXTEND ORACLE'S NEXT-GENERATION APPLICATIONS TO MEET CHANGING CLIENT NEEDSBRUSSELS, BELGIUM, APRIL 23RD, 2012 - APRIL 24th, 2012 The pace of business continues to accelerate. Clients demand solutions that not only meet their needs today, but evolve as quickly as markets, competition and technology. Oracle Fusion Applications can help you to anticipate and satisfy your clients changing needs. Designed for an era of business disruption, they co-exist with existing IT investments, but leverage new technologies (such as mobility and SOA) and breakthrough Cloud computing delivery models as you need them. They also support unprecedented levels of extensibility. To show you how, Oracle's Product Development organization invites you to join an exclusive Fusion Applications presentation and demonstration event for Oracle partners in Europe. This intensive 2-day event will illustrate Fusion Applications capabilities that can enhance ROI for your clients across four major product families: Financials, Procurement and Project Portfolio Management (ERP) Customer Relationship Management (CRM) Human Capital Management (HCM) Supply Chain Management (SCM) Led by Oracle Product Development personnel, this event will also demonstrate how to extend the Fusion Applications user experience, data model, business process and reporting using new Functional Setup and Composer technologies. These can help you address unique client needs without impacting future upgrades. This presentation and demonstration event is intended for consulting business development and delivery personnel. Reserve your Seats today for April 23rd - 24th event To register to this event CLICK HERE For further information please contact me at [email protected]. Best regards Paul ThompsonSenior Director EMEA Alliances and Solutions Partner Programs Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

  - by Tom Floodeen

  In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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• Clusterware 11gR2 &ndash; Setting up an Active/Passive failover configuration

  - by Gilles Haro

  Oracle provides many interesting ways to ensure High Availability. Dataguard configurations, RAC configurations or even both (as recommended for a Maximum Available Architecture - MAA) are the most frequently found. But when it comes to protecting a system with an Active/Passive architecture with failover capabilities, one often thinks to expensive third party cluster systems. Oracle Clusterware technology, which comes free with Oracle Database, is – in the knowing of most people - often linked to Oracle RAC and therefore, is rarely used to implement failover solutions. 11gR2 Clusterware – which is part of Oracle Grid Infrastructure - provides a comprehensive framework to setup automatic failover configurations. It is actually possible to make “failover-able'” and, therefore to protect, almost every kind of application (from xclock to the more complex Application Server) In the next couple of lines, I will try to present the different steps to achieve this goal : Have a fully operational 11gR2 database protected by automatic failover capabilities. I assume you are fluent in installing Oracle Database 11gR2, Oracle Grid Infrastructure 11gR2 on a Linux system and that ASM is not a problem for you (as I am using it as a shared storage). If not, please have a look at Oracle Documentation. As often, I made my tests using an Oracle VirtualBox environment. The scripts are tested and functional. Unfortunately, there can always be a typo or a mistake. This blog entry is not a course around the Clusterware Framework. I just hope it will let you see how powerful it is and that it will give you the whilst to go further with it…   Prerequisite 2 Linux boxes (OELCluster01 and OELCluster02) at the same OS level. I used OEL 5 Update 5 with Enterprise Kernel. Shared Storage (SAN). On my VirtualBox system, I used Openfiler to simulate the SAN Oracle 11gR2 Database (11.2.0.1) Oracle 11gR2 Grid Infrastructure (11.2.0.1)   Step 1 – Install the software Using asmlib, create 3 ASM disks (ASM_CRS, ASM_DTA and ASM_FRA) Install Grid Infrastructure for a cluster (OELCluster01 and OELCluster02 are the 2 nodes of the cluster) Use ASM_CRS to store Voting Disk and OCR. Use SCAN. Install Oracle Database Standalone binaries on both nodes. Use asmca to check/mount the disk groups on 2 nodes Use dbca to create and configure a database on the primary node Let’s name it DB11G. Copy the pfile, password file to the second node. Create adump directoty on the second node.   Step 2 - Setup the resource to be protected After its creation with dbca, the database is automatically protected by the Oracle Restart technology available with Grid Infrastructure. Consequently, it restarts automatically (if possible) after a crash (ex: kill –9 smon). A database resource has been created for that in the Cluster Registry. We can observe this with the command : crsctl status resource that shows and ora.dba11g.db entry. Let’s save the definition of this resource, for future use : mkdir –p /crs/11.2.0/HA_scripts chown oracle:oinstall /crs/11.2.0/HA_scripts crsctl status resource ora.db11g.db -p > /crs/11.2.0/HA_scripts/myResource.txt Although very interesting, Oracle Restart is not cluster aware and cannot restart the database on any other node of the cluster. So, let’s remove it from the OCR definitions, we don’t need it ! srvctl stop database -d DB11G srvctl remove database -d DB11G Instead of it, we need to create a new resource of a more general type : cluster_resource. Here are the steps to achieve this : Create an action script :  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh #!/bin/bash export ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 export ORACLE_SID=DB11G case $1 in 'start')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   startup EOF   RET=0   ;; 'stop')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   shutdown immediate EOF   RET=0   ;; 'check')    ok=`ps -ef | grep smon | grep $ORACLE_SID | wc -l`    if [ $ok = 0 ]; then      RET=1    else      RET=0    fi    ;; '*')      RET=0   ;; esac if [ $RET -eq 0 ]; then    exit 0 else    exit 1 fi   This script must provide, at least, methods to start, stop and check the database. It is self-explaining and contains nothing special. Just be aware that it is run as Oracle user (because of the ACL property – see later) and needs to know about the environment. It also needs to be present on every node of the cluster. chmod +x /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh scp  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh   oracle@OELCluster02:/crs/11.2.0/HA_scripts Create a new resource file, based on the information we got from previous  myResource.txt . Name it myNewResource.txt. myResource.txt  is shown below. As we can see, it defines an ora.database.type resource, named ora.db11g.db. A lot of properties are related to this type of resource and do not need to be used for a cluster_resource. NAME=ora.db11g.db TYPE=ora.database.type ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_FAILURE_TEMPLATE= ACTION_SCRIPT= ACTIVE_PLACEMENT=1 AGENT_FILENAME=%CRS_HOME%/bin/oraagent%CRS_EXE_SUFFIX% AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=1 CHECK_TIMEOUT=600 CLUSTER_DATABASE=false DB_UNIQUE_NAME=DB11G DEFAULT_TEMPLATE=PROPERTY(RESOURCE_CLASS=database) PROPERTY(DB_UNIQUE_NAME= CONCAT(PARSE(%NAME%, ., 2), %USR_ORA_DOMAIN%, .)) ELEMENT(INSTANCE_NAME= %GEN_USR_ORA_INST_NAME%) DEGREE=1 DESCRIPTION=Oracle Database resource ENABLED=1 FAILOVER_DELAY=0 FAILURE_INTERVAL=60 FAILURE_THRESHOLD=1 GEN_AUDIT_FILE_DEST=/oracle/admin/DB11G/adump GEN_USR_ORA_INST_NAME= GEN_USR_ORA_INST_NAME@SERVERNAME(oelcluster01)=DB11G HOSTING_MEMBERS= INSTANCE_FAILOVER=0 LOAD=1 LOGGING_LEVEL=1 MANAGEMENT_POLICY=AUTOMATIC NLS_LANG= NOT_RESTARTING_TEMPLATE= OFFLINE_CHECK_INTERVAL=0 ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 PLACEMENT=restricted PROFILE_CHANGE_TEMPLATE= RESTART_ATTEMPTS=2 ROLE=PRIMARY SCRIPT_TIMEOUT=60 SERVER_POOLS=ora.DB11G SPFILE=+DTA/DB11G/spfileDB11G.ora START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STATE_CHANGE_TEMPLATE= STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h USR_ORA_DB_NAME=DB11G USR_ORA_DOMAIN=haroland USR_ORA_ENV= USR_ORA_FLAGS= USR_ORA_INST_NAME=DB11G USR_ORA_OPEN_MODE=open USR_ORA_OPI=false USR_ORA_STOP_MODE=immediate VERSION=11.2.0.1.0 I removed database type related entries from myResource.txt and modified some other to produce the following myNewResource.txt. Notice the NAME property that should not have the ora. prefix Notice the TYPE property that is not ora.database.type but cluster_resource. Notice the definition of ACTION_SCRIPT. Notice the HOSTING_MEMBERS that enumerates the members of the cluster (as returned by the olsnodes command). NAME=DB11G.db TYPE=cluster_resource DESCRIPTION=Oracle Database resource ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_SCRIPT=/crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh PLACEMENT=restricted ACTIVE_PLACEMENT=0 AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=10 DEGREE=1 ENABLED=1 HOSTING_MEMBERS=oelcluster01 oelcluster02 LOGGING_LEVEL=1 RESTART_ATTEMPTS=1 START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h Register the resource. Take care of the resource type. It needs to be a cluster_resource and not a ora.database.type resource (Oracle recommendation) .   crsctl add resource DB11G.db  -type cluster_resource -file /crs/11.2.0/HA_scripts/myNewResource.txt Step 3 - Start the resource crsctl start resource DB11G.db This command launches the ACTION_SCRIPT with a start and a check parameter on the primary node of the cluster. Step 4 - Test this We will test the setup using 2 methods. crsctl relocate resource DB11G.db This command calls the ACTION_SCRIPT  (on the two nodes)  to stop the database on the active node and start it on the other node. Once done, we can revert back to the original node, but, this time we can use a more “MS$ like” method :Turn off the server on which the database is running. After short delay, you should observe that the database is relocated on node 1. Conclusion Once the software installed and the standalone database created (which is a rather common and usual task), the steps to reach the objective are quite easy : Create an executable action script on every node of the cluster. Create a resource file. Create/Register the resource with OCR using the resource file. Start the resource. This solution is a very interesting alternative to licensable third party solutions.   References Clusterware 11gR2 documentation Oracle Clusterware Resource Reference   Gilles Haro Technical Expert - Core Technology, Oracle Consulting   

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• E-Business Suite - Cloning Basics & AMP Cloning - EMEA/APAC

  - by Annemarie Provisero

  ADVISOR WEBCAST: E-Business Suite - Cloning Basics & AMP Cloning - EMEA/APAC PRODUCT FAMILY: EBS – ATG - Utilities July 19, 2011 at 10:00 am CET, 01:30 pm India, 05:00 pm Japan, 06:00 pm Australia This 1.5-hour session is recommended for technical and functional Users who are interested to get an generic overview about the Cloning functionality available in the E-Business Suite Release. We are going to talk about the generic Cloning options and will then go into depth about the cloning scenario when using AMP (Applications Management Pack) within the Enterprise Manager. TOPICS WILL INCLUDE: Cloning Overview Rapidclone steps in Details Rapidclone limitations EM Grid Setup with AMP for Cloning Advantages of Cloning with AMP Cloning Procedures available with AMP Monitoring Clone Operation Few things to remember before Cloning A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support. For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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