Wife's Email going into Junk Mail folder in Outlook despite turning off Junk Mail
- by Adam V
I recently started a new job. Today I tried emailing my wife from my new company email account. When she responded, her email went into the "Junk E-mail" folder. So I tried a few things:
Added her to the "Safe Senders" list
Added her as an Outlook contact and checked the "Also trust email from my Contacts" box in the "Safe Senders" tab
Added her domain to the "Safe Senders" list
Switched from "Low" to "No Automatic Filtering" in the Junk Email options
No matter what I would do, her emails would still go into the Junk Email folder.
Can anyone recommend additional things to try?
EDIT: This is using Exchange.