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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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  • Oracle üzleti intelligencia és MySQL adatforrás

    - by Fekete Zoltán
    A tegnap Oracle sajtóhír a következo bejelentésrol szól: megjelent a MySQL Cluster 7.1 új verziója. Ez is az Oracle elkötelezettségét jelzi a MySQL fejlesztése és az Open Source mellett. A témáról nemrég irt a HWSW a következo cikkben: Az Oracle betekintést engedett a MySQL jövojébe. Idézetek a cikkbol: "Santa Clarában az O'Reilly MySQL Conference and Expo rendezvényen személyesen az Oracle fomérnöke, Edward Screven beszélt arról, milyen jövot szánnak a MySQL-nek." "Screven igyekezett megerosíteni az Oracle korábbi vállalásait. "Továbbra is fejleszteni és javítani és támogatni fogjuk a MySQL-t" - szögezte le a fomérnök..." Miért is érdekes ez? Azért mert Oracle Business Intelligence csomagok egyik adatforrása a MySQL adatbázis. Azért mert az Oracle BI csomagok lelke, az Oracle BI Server egyedülállóan jól integrál heterogén adatforrásokat, mindezt egyetlen közös üzleti metaadat réteggel! Többek között erre nem képesek más szállítók.

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  • Windows Azure Platform Training Kit - June Update

    Microsoft released an update to its Azure training kit. Here is what is new in the kit: Introduction to Windows Azure - VS2010 version Introduction To SQL Azure - VS2010 version Introduction to the Windows Azure Platform AppFabric Service Bus - VS2010 version Introduction to Dallas - VS2010 version Introduction to the Windows Azure Platform AppFabric Access Control Service - VS2010 version Web Services and Identity in the Cloud Exploring Windows Azure Storage VS2010...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Blogging platform for shared hosting?

    - by Ankit
    First of all, this is not for flame wars. So, please do not bash some blogging platform :P I have a shared hosting account. I want to setup a blog on it. Now, the thing is that as it is shared hosting, I do not have as much bandwidth as some expensive hosting. I have tried using Wordpress with the caching plugins configured. It still does not seem to speed it much. Also if I create a simple PHP website, the speed is fine. Can someone suggest me some lightweight platform?

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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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  • Recommendation for a platform to teach game development to kids [closed]

    - by Moshe Kravchik
    My 11 years old son decided he want to create a Web game. He does not know much about programming and I never did any game development so I'm not the best teacher of the topic. On one hand I really want him to get into building things and doing his own game sounds perfect. So I'd like to find a way to keep him interested and progressing by himself. This means that I'm looking for a platform that is: 1. Simple for understanding and use, intuitive interface 2. Powerful 3. Good tools, preferrably free 4. Significant community for questions and tips 5. Localization - my son's English is quite poor (native Hebrew). We looked at Alice, but it was too limited in its abilities and isn't really a Web game building platform. HTML/CSS and Javascript - too low level for a kid to keep the interest. What would you recommend?

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  • JavaFX, Google Maps, and NetBeans Platform

    - by Geertjan
    Thanks to a great new article by Rob Terpilowski, and other work and research he describes in that article, it's now trivial to introduce a map component to a NetBeans Platform application. Making use of the GMapsFX library, as described in Rob's article, which provides a JavaFX API for Google Maps, you can very quickly knock this application together. Click to enlarge the image. Here's all the code (from Rob's article): @TopComponent.Description( preferredID = "MapTopComponent", persistenceType = TopComponent.PERSISTENCE_ALWAYS ) @TopComponent.Registration(mode = "editor", openAtStartup = true) @ActionID(category = "Window", id = "org.map.MapTopComponent") @ActionReference(path = "Menu/Window" /*, position = 333 */) @TopComponent.OpenActionRegistration( displayName = "#CTL_MapWindowAction", preferredID = "MapTopComponent" ) @NbBundle.Messages({ "CTL_MapWindowAction=Map", "CTL_MapTopComponent=Map Window", "HINT_MapTopComponent=This is a Map window" }) public class MapWindow extends TopComponent implements MapComponentInitializedListener { protected GoogleMapView mapComponent; protected GoogleMap map; private static final double latitude = 52.3667; private static final double longitude = 4.9000; public MapWindow() { setName(Bundle.CTL_MapTopComponent()); setToolTipText(Bundle.HINT_MapTopComponent()); setLayout(new BorderLayout()); JFXPanel panel = new JFXPanel(); Platform.setImplicitExit(false); Platform.runLater(() -> { mapComponent = new GoogleMapView(); mapComponent.addMapInializedListener(this); BorderPane root = new BorderPane(mapComponent); Scene scene = new Scene(root); panel.setScene(scene); }); add(panel, BorderLayout.CENTER); } @Override public void mapInitialized() { //Once the map has been loaded by the Webview, initialize the map details. LatLong center = new LatLong(latitude, longitude); MapOptions options = new MapOptions(); options.center(center) .mapMarker(true) .zoom(9) .overviewMapControl(false) .panControl(false) .rotateControl(false) .scaleControl(false) .streetViewControl(false) .zoomControl(false) .mapType(MapTypeIdEnum.ROADMAP); map = mapComponent.createMap(options); //Add a couple of markers to the map. MarkerOptions markerOptions = new MarkerOptions(); LatLong markerLatLong = new LatLong(latitude, longitude); markerOptions.position(markerLatLong) .title("My new Marker") .animation(Animation.DROP) .visible(true); Marker myMarker = new Marker(markerOptions); MarkerOptions markerOptions2 = new MarkerOptions(); LatLong markerLatLong2 = new LatLong(latitude, longitude); markerOptions2.position(markerLatLong2) .title("My new Marker") .visible(true); Marker myMarker2 = new Marker(markerOptions2); map.addMarker(myMarker); map.addMarker(myMarker2); //Add an info window to the Map. InfoWindowOptions infoOptions = new InfoWindowOptions(); infoOptions.content("<h2>Center of the Universe</h2>") .position(center); InfoWindow window = new InfoWindow(infoOptions); window.open(map, myMarker); } } Awesome work Rob, will be useful for many developers out there.

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  • Saját kezuleg próbálja ki az Oracle elemzo-lekérdezo üzleti intelligencia csomagját

    - by Fekete Zoltán
    Április 19-én, hétfon délután rendezzük meg az Oracle Test Drive, Bi Hands On rendezvényt, ahol természetesen magyar nyelven próbálhatja ki az Oracle Business Intelligence Enterprise Edition csomagot. Ezen a kifejezetten végfelhasználóknak szóló rendezvényen az üzleti felhasználók probálhatják ki az Oracle BI csomagot egy vezetett példa kapcsán. Az interaktív irányítópultok (interactive dashboards) és az ad-hoc elemzo eszköz (Answers) lesz a fókuszban. Aki szeretne jelentkezni, küldjön számomra egy mail-t a jelentkezési szándékáról, s visszajelzek, maradt-e még hely a teremben. A leveleket a [email protected] e-mail címre várom.

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  • which platform to choose for designing a game

    - by Pramod
    I am new to gaming platform and don't have any experience in gaming as well. I want to develop a small shooting game and don't have any idea from where to start and which platform to use like things. I have some experience in java and .net. Can anyone help me in giving me a start? I don't mind even if this question is voted down or closed. But please do help me. I've tried searching other similar questions but everyone is already into gaming and i can't get any of the words. Please refer me to some books or tutorials

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  • Reuseable Platform For Custom Board Game

    - by George Bailey
    Is there a generic platform to allow me to customize the rules to a board game. The board game uses a square grid, similar to Checkers or Chess. I was hoping to take some of the work out of creating this computer opponent, by reusing what is already written. I would think that there would be a pre-written routine for deciding which moves would lead to the best outcome, and all that I would need to program is the pieces, legal moves, what layout constitutes a win/lose or draw, and perhaps some kind of scoring for value of pieces. I have seen chess programs that appear to use a recursive routine, so they think anywhere from 2 to 20 moves ahead to create varying degrees of difficulty. I have noticed this on chess.com. The game I am programming will not be as complex. Is there a platform designed to be re-used for different grid/piece based games. JavaScript would be preferable, but Java or Perl would be acceptable.

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  • OBIEE version 11.1.1.7.131017 has been released

    - by inowodwo
    The Business Intelligence Enterprise Edition 11.1.1.7.131017 patch set has been released, and is available to download from My Oracle Support (https:\\support.oracle.com). Per the patch readme: This patch set is available for all customers who are using Oracle Business Intelligence Enterprise Edition 11.1.1.7.0 and 11.1.1.7.1. It is also available for Exalytics customers who have applied the Exalytics PS3 patch. Patch 17530796 - OBIEE BUNDLE PATCH 11.1.1.7.131017 (Patch) is comprised of the following patches, which are not available separately:     Patch 16913445 - Patch 11.1.1.7.131017 (1 of 8) Oracle Business Intelligence Installer (BIINST)     Patch 17463314 - Patch 11.1.1.7.131017 (2 of 8) Oracle Business Intelligence Publisher (BIP)     Patch 17300417 - Patch 11.1.1.7.131017 (3 of 8) Enterprise Performance Management Components Installed from BI Installer 11.1.1.7.0 (BIFNDNEPM))     Patch 17463395 - Patch 11.1.1.7.131017 (4 of 8) Oracle Business Intelligence Server (BIS)     Patch 17463376 - Patch 11.1.1.7.131017 (5 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 17300045 - Patch 11.1.1.7.131017 (6 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 16997936 - Patch 11.1.1.7.131017 (7 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 17463403 - Patch 11.1.1.7.131017 (8 of 8) Oracle Business Intelligence Platform Client Installers and MapViewer Also you must download: Patch 16569379 - Dynamic Monitoring Service patch The instructions to apply the bundle patch are given in the patch readme along with some important notes if you are upgrading from 11.1.1.6.x versions. The new functionality in this patch includes:     Support for Microsoft Internet Explorer 10     Support for Oracle BI Mobile App Designer     Support for improved exporting functionality into Microsoft Excel For more information please refer to document: OBIEE 11g 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics (Doc ID 1595219.1) In addition we strongly recommend you review this document: OBIEE Suite Bundle Patches (Doc ID 1591422.1), which explains the new naming convention, the strategy behind bundle patches and other interesting facts about OBIEE patching. Please take some time to review it.

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  • Video monetising and simple shop, platform?

    - by fieldman
    I have this client that wants a single-product website. The product is a training-video that they want to deliver virtually and optionally physically. I usually do all the front-end design and back-end development but the budget is close to $0 to start with. So I'm looking for a platform like shopify or something where a shop/cart can be set up quickly and simply with minimal up-front cost - but which can accomodate some kind of paywall (DRM too?) for the online video with an option to purchase for an aditional cost the physical DVD. Am I approaching the wrong way all together? Or do you know of any platform that will accomodate the specs?

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  • OBIEE 11.1.1.7.140527 supports IE 11

    - by Lia Nowodworska - Oracle
    A common question we're getting in Support is whether the latest OBIEE bundle patch works with Internet Explorer 11. Well, we're pleased to announce it does.  OBIEE 11.1.1.7.140527  supports IE 11. Its official.... See OBIEE 11g - Browser Certification Advisor (Doc ID 1615805.2), under the Internet Explorer tab For your certification questions please post them to the Certifications for BI Community (https://community.oracle.com/community/support/business_intelligence/certifications_for_bi)

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  • Internet Explorer 10 Platform Preview 2 disponible, support accru du HTML5, CSS3

    Internet Explorer 10 Platform Preview 2 disponible Support accru du HTML5, CSS3 Mise à jour du 30/06/11, par Hinault Romaric Microsoft vient de publier la seconde Platform Preview d'Internet Explorer 10, et ce moins de trois mois après la présentation de la première lors de conférence Mix 10 de Las Vegas (lire ci-avant). Cette version embarque en natif le « moteur HTML5», déjà présenté dans une démonstration sur Windows 8, qui améliore encore le support du standard avec notamment la prise en charge du HTML5 Drag-drop et la validation HTML 5 Forms. On notera également le soutien de plusieurs technologies comme le ...

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  • Java update alert: issue with EAS 11.1.2.3

    - by inowodwo
    (in via Nancy) Customers using EPM 11.1.2.3 and a web browser to launch the Essbase Administration Services Console will lose the ability to launch EAS Console via the Web URL if they apply Java 1.7 build 45. Development is currently investigating this issue. Workaround: If Java 1.7 Update 45 has been installed, it will need to be uninstalled and a previous version will need to be installed. Older versions of Java are available in the Java Archive Note: Though it may work, Java 1.7 is not supported in previous versions of EAS. Customers running a version of EAS Console prior to 11.1.2.3 need to install the supported version of JRE. Follow this in the Community

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  • New MOS Community: Hyperion Financial Close Management

    - by inowodwo
    Christmas has come early with a new Community in the Business Analytics Area! posted by Melanie Lunt: In the spirit of Christmas let's unwrap this community.....  The new community is the Hyperion Financial Close Management (FCM) Community. This community can be found under the Hyperion EPM Category.  Please post you questions about Hyperion Financial Close Management (FCM), including Close Manager and Account Reconciliation Manager (ARM) in this community. This communities are moderated by Oracle and we are looking forward to see you post your questions and help us build a strong community where you can collaborate with other customer, peers and Oracle. Merry Christmas and Happy New Year!

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  • How to detect Windows 64 bit platform with .net?

    - by Marc
    In a .net 2.0 C# application I use the following code to detect the operating system platform: string os_platform = System.Environment.OSVersion.Platform.ToString();<br/> This returns "Win32NT". The problem is that it returns "Win32NT" even when running on Windows Vista 64bit. Is there any other method to know the correct platform (32 or 64bit)? Note that it should also detect 64bit when run as 32bit app on Windows 64bit.

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  • SEO on an existing platform

    - by Simon
    I'm given the task to increase user visits and conversions on for a recruitment website. Conversions would be interested job seekers submitting their CV. The manager would first like to increase the organic search results and optimize the website before starting with targeted campaigns. The problem is, they are using a proprietary recruitment software platform which I can barely add changes to. For example, the url's all look like dynamic url's without any semantic meaning and the markup is almost completely build automatically by that platform. I'm also confident that the lack of submitted CV's is due to a bad user experience of the website (no incentives or clear CTA to register) Besides optimizing the static texts and page titles, is there anything I can do? Thanks

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  • Smart Meter Management on the NetBeans Platform

    - by Geertjan
    Netinium® NCC is the operator console for the Netinium® AMM+ platform, a Head End system for multi-vendor smart meter and smart grid infrastructures. The role based NCC provides a uniform operations environment for grid operators and utilities to securely manage millions of smart meters, in-home displays and other smart devices using different types of communication networks such as IP, PLC, GPRS, CDMA and BPL. Based on the NetBeans Platform, the NCC offers the flexibility to easily extend the GUI with new functionality when new devices are added to the system.  For more information visit http://www.netinium.com.

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  • Advisor Webcast: Hyperion Planning: Migrating Business Rules to Calc Manager

    - by inowodwo
    As you may be aware EPM 11.1.2.1 was the terminal release of Hyperion Business Rules (see Hyperion Business Rules Statement of Direction (Doc ID 1448421.1). This webcast aims to help you migrate from Business Rules to Calc Manager. Date: January 10, 2013 at 3:00 pm, GMT Time (London, GMT) / 4:00 pm, Europe Time (Berlin, GMT+01:00) / 07:00 am Pacific / 8:00 am Mountain / 10:00 am Eastern TOPICS WILL INCLUDE:    Calculation Manager in 11.1.2.2    Migration Consideration    How to migrate the the HBR rules from 11.1.2.1 to Calculation Manager 11.1.2.2    How to migrate the security of the Business Rules.    How to approach troubleshooting and known issues with migration. For registration details please go to Migrating Business Rules to Calc Manager (Doc ID 1506296.1). Alternatively, to view all upcoming webcasts go to Advisor Webcasts: Current Schedule and Archived recordings [ID 740966.1] and chose Oracle Business Analytics from the drop down menu.

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  • Latest Business Analytics Support News has been released

    - by paul.a
    The latest edition of Business Analytics Support News is now available. You can read our quarterly newsletter Volume 5 Doc ID 1347131.1Featured topics include details on Smartview 64-Bit Support Patch Set Update information for various products Social Media for EPM Documentation plus more Did you miss any of the newsletters and want to find archived copies?  Volumes one to four are all listed on the News Index Doc ID 1347159.1 To ensure you don't miss out on future releases and recent changes you can subscribe to the Product News.More details about the subscription are outlined in the volume 5 "Subscribe to Product Support News" section.

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