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• How can I reorder parts of a video file

  - by sandeep

  I have download a mkv movie file which gave me 3 files suffixed .001, .002, and .003. When i join them together with different tools like winrar, 7zip, hjsplit, concatenated file shows only last 40 min/1.22 hrs of the total length of the movie. If I play all the (.001, .002, .003) parts with vlc player, I can see that .003 is the first part of the video and .001 is the last part. Can anyone tell me how can join this parts of movie with correct position or how I can convert .003 file into .001 file.

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• Slow network file copy on Windows 7

  - by Jason V.

  I wrote a program that uses xcopy to transfer files (usually between 1KB and 2MB) over our intranet. Usually, I am copying files from my host machine (Windows 7 x64) to a VMWare virtual machine running Windows Server 2008 (the VM is running on my host machine, if that matters). On Windows XP, the file transfers usually only require a few seconds to complete. But on my Windows 7 machine, the transfer of the first file (1.5 MB) takes around 1.5 minutes to complete. This is true whether I use xcopy, robocopy, or programmatically using File.Copy(). I noticed that if I use File.Copy, the first transfer is very slow and subsequent transfers are much faster. Any clue how I can speed up the process? Is there a setting in Windows 7 (or server 2008) that I could try?

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• Can't delete file from windows 7

  - by r.s.mahanti

  I downloaded a torrent file from internet. The problem is it's size is showing 0 bytes. I tried to scan it with antivirus, upload it to virus total, delete it but it's showing the file is not found. I tried to delete it in safe mode also but no success. Can anybody explain me, what can be reason for this and what is the way to delete this file? Thanks in advance. My operating system is windows 7. EDIT : the name of the file is "[Torrentreactor.to] - Site Translator 4.06.torrent."

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• Windows OS level file open event trigger

  - by john

  Colleagues, I have need to run a script/program on certain basic OS level events. In particular when a file in Windows is opened. The open may be read-only or to edit, and may be initiated by a number of means, either from windows explorer (open or ), be selected from a viewing or editing application from the native file chooser, or drag-n-drop into an editing or viewing application. Further, i need the trigger to "hold" the event from completing the action until the runtime on the program has completed. The event handler program may return a pass state, or fail state. If fail state has been returned, then the event must disallow the initially requested action. Lastly, I need to add to the file in question a property or attribute that will contain metadata that will be used by the above event trigger handler program to make a determination as to the pass/fail condition that will ultimately determine if the user is permitted to open the file. Please note that this is NOT a windows event log situation, but one at the OS level file open event. thanks very much for your help. regards, j

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• Rebuilding a file if files have changed

  - by Todd Strauch

  I'm having a hard time wrapping my head around this. It seems trivial, but I'm not getting it. I have two files. If either of those two files changes, I want to rebuild one of them. Essentially: if file a changes or file b changes then file {"a": content => template('a.erb', 'b.erb'), } I know I can audit a file for change, I just don't know how to include that within a conditional. Can anyone point me in the right direction?

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• C file read leaves garbage characters

  - by KJ

  Hi. I'm trying to read the contents of a file into my program but I keep occasionally getting garbage characters at the end of the buffers. I haven't been using C a lot (rather I've been using C++) but I assume it has something to do with streams. I don't really know what to do though. I'm using MinGW. Here is the code (this gives me garbage at the end of the second read): include include char* filetobuf(char *file) { FILE *fptr; long length; char *buf; fptr = fopen(file, "r"); /* Open file for reading */ if (!fptr) /* Return NULL on failure */ return NULL; fseek(fptr, 0, SEEK_END); /* Seek to the end of the file */ length = ftell(fptr); /* Find out how many bytes into the file we are */ buf = (char*)malloc(length+1); /* Allocate a buffer for the entire length of the file and a null terminator */ fseek(fptr, 0, SEEK_SET); /* Go back to the beginning of the file */ fread(buf, length, 1, fptr); /* Read the contents of the file in to the buffer */ fclose(fptr); /* Close the file */ buf[length] = 0; /* Null terminator */ return buf; /* Return the buffer */ } int main() { char* vs; char* fs; vs = filetobuf("testshader.vs"); fs = filetobuf("testshader.fs"); printf("%s\n\n\n%s", vs, fs); free(vs); free(fs); return 0; } The filetobuf function is from this example http://www.opengl.org/wiki/Tutorial2:_VAOs,_VBOs,_Vertex_and_Fragment_Shaders_%28C_/_SDL%29. It seems right to me though. So anyway, what's up with that?

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• How do I find out what process Id and thread id / name has a file open

  - by peter

  Hi All, I am using C# in an application and am having some problems with a file becoming locked. The piece of code does this, while (true) { Read a packet from a socket (with data in it to add to the file) Open a file Writes data to it Close a file } But in the process the file becomes locked. I don't really understand how, we are are definately catching and reporting exceptions so I don't see how the file doesn't get closed every time. My best guess is that something else is opening the file, but I want to prove it. Can someone please provide a piece of code to check whether the file is open and if so report what processid and threadid has the file open. For example if I had this code, StreamWriter streamWriter1 = new StreamWriter(@"c:\logs\test.txt"); streamWriter1.WriteLine("Test"); // code to check for locks?? StreamWriter streamWriter2 = new StreamWriter(@"c:\logs\test.txt"); streamWriter1.Close(); streamWriter2.Close(); That will throw an exception because the file is locked when we try and open it the second time. So where the comment is what could I put in there to report that the current app (process Id) and the current thread (thread Id) have the file locked? Thanks.

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• MVC 4 Beta with Mobile Project FIle Upload does not work

  - by Jim Shaffer

  I am playing around with the new MVC 4 beta release. I created a new web project using the Mobile Application template. I simply added a controller and a view to upload a file, but the file is always null in the action result. Is this a bug, or am I doing something wrong? Controller Code: using System.IO; using System.Web; using System.Web.Mvc; namespace MobileWebExample.Controllers { public class FileUploadController : Controller { public ActionResult Index() { return View(); } [AllowAnonymous] [HttpPost] [AcceptVerbs(HttpVerbs.Post)] public ActionResult Upload(HttpPostedFileBase file) { int i = Request.Files.Count; if (file != null) { if (file.ContentLength > 0) { var fileName = Path.GetFileName(file.FileName); var path = Path.Combine(Server.MapPath("~/App_Data/uploads"), fileName); file.SaveAs(path); } } return RedirectToAction("Index"); } } } And the view looks like this: @{ ViewBag.Title = "Index"; } <h2>Index</h2> <form action="@Url.Action("Upload")" method="post" enctype="multipart/form-data"> <label for="file">Filename:</label> <input type="file" name="file" id="file" /> <input type="submit" value="Submit" /> </form>

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• larger file upload problem with php

  - by chris

  I need to upload a csv file to a server. works fine for smaller files but when the file is 3-6 meg its not working. $allowedExtensions = array("csv"); foreach ($_FILES as $file) { if ($file['tmp_name'] > '') { if (!in_array(end(explode(".", strtolower($file['name']))), $allowedExtensions)) { die($file['name'].' is an invalid file type!<br/>'. '<a href="javascript:history.go(-1);">'. '&lt;&lt Go Back</a>'); } if (move_uploaded_file($file['tmp_name'], $uploadfile)) { echo "File is valid, and was successfully uploaded.\n"; } else { echo "Possible file upload attack!\n"; } echo "File has been uploaded"; } //upload form <form name="upload" enctype="multipart/form-data" action="<? echo $_SERVER['php_self'];?>?action=upload_process" method="POST"> <!-- MAX_FILE_SIZE must precede the file input field --> <input type="hidden" name="MAX_FILE_SIZE" value="31457280" /> <!-- Name of input element determines name in $_FILES array --> Send this file: <input name="userfile" type="file" /> <input type="submit" value="Send File" /> </form> I have also added this to htaccess php_value upload_max_filesize 20M php_value post_max_size 20M php_value max_execution_time 200 php_value max_input_time 200 Where am i going wrong?

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• Python file iterator over a binary file with newer idiom.

  - by drewk

  In Python, for a binary file, I can write this: buf_size=1024*64 # this is an important size... with open(file, "rb") as f: while True: data=f.read(buf_size) if not data: break # deal with the data.... With a text file that I want to read line-by-line, I can write this: with open(file, "r") as file: for line in file: # deal with each line.... Which is shorthand for: with open(file, "r") as file: for line in iter(file.readline, ""): # deal with each line.... This idiom is documented in PEP 234 but I have failed to locate a similar idiom for binary files. I have tried this: >>> with open('dups.txt','rb') as f: ... for chunk in iter(f.read,''): ... i+=1 >>> i 1 # 30 MB file, i==1 means read in one go... I tried putting iter(f.read(buf_size),'') but that is a syntax error because of the parens after the callable in iter(). I know I could write a function, but is there way with the default idiom of for chunk in file: where I can use a buffer size versus a line oriented? Thanks for putting up with the Python newbie trying to write his first non-trivial and idiomatic Python script.

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• tf14087 Cannot undelete [file] because not all of the deletion is being undeleted

  - by Kaius

  We are getting this error when we try to merge from a development branch (Dev) back to its parent branch (Main). Main did have some changesets rolled back a few weeks ago which included the deletion of some folders which exist in Dev. We believe this is the source of the problem. What is the best way to resolve this. Main should pretty much match up with Dev but currently it is missing some sub folders. How can I get these folders / files to move from Dev to Main? We are trying to manually resolve the changes but it is a bit of a mess. It hard to believe that TFS makes things this hard to resolve.

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• Handling file renames in git

  - by Greg K

  I'd read that when renaming files in git, you should commit any changes, perform your rename and then stage your renamed file. Git will recognise the file from the contents, rather than seeing it as a new untracked file, and keep the change history. However, doing just this tonight I ended up reverting to git mv. > $ git status # On branch master # Changes to be committed: # (use "git reset HEAD <file>..." to unstage) # # modified: index.html # Rename my stylesheet in Finder from iphone.css to mobile.css > $ git status # On branch master # Changes to be committed: # (use "git reset HEAD <file>..." to unstage) # # modified: index.html # # Changed but not updated: # (use "git add/rm <file>..." to update what will be committed) # (use "git checkout -- <file>..." to discard changes in working directory) # # deleted: css/iphone.css # # Untracked files: # (use "git add <file>..." to include in what will be committed) # # css/mobile.css So git now thinks I've deleted one CSS file, and added a new one. Not what I want, lets undo the rename and let git do the work. > $ git reset HEAD . Unstaged changes after reset: M css/iphone.css M index.html Back to where I began. > $ git status # On branch master # Changes to be committed: # (use "git reset HEAD <file>..." to unstage) # # modified: index.html # Lets use git mv instead. > $ git mv css/iphone.css css/mobile.css > $ git status # On branch master # Changes to be committed: # (use "git reset HEAD <file>..." to unstage) # # renamed: css/iphone.css -> css/mobile.css # # Changed but not updated: # (use "git add <file>..." to update what will be committed) # (use "git checkout -- <file>..." to discard changes in working directory) # # modified: index.html # Looks like we're good. So why didn't git recognise the rename the first time around when I used Finder?

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• Ada: Adding an exception in a separate procedure when reading a file

  - by yCalleecharan

  This is a follow-up of this question: Ada: reading from a file . I would like to add an exception that checks if the file that I'm opening actually exists or not. I have made a separate procedure to avoid code clutter. Here is the main code test_read.adb: with Ada.Text_IO; use Ada.Text_IO; with Ada.Long_Float_Text_IO; with Ada.Float_Text_IO; procedure Test_Read is Input_File : File_Type; Value : Long_Float; procedure Open_Data (File : in Ada.Text_IO.File_Type; Name : in String) is separate; begin Ada.Text_IO.Open (File => Input_File, Mode => Ada.Text_IO.In_File, Name => "fx.txt"); while not End_Of_File (Input_File) loop Ada.Long_Float_Text_IO.Get (File => Input_File, Item => Value); Ada.Long_Float_Text_IO.Put (Item => value, Fore => 3, Aft => 5, Exp => 0); Ada.Text_IO.New_Line; end loop; Ada.Text_IO.Close (File => Input_File); end Test_Read; And here is the separate body test_read-open_data.adb of the procedure Open_Data: separate(test_read) procedure Open_Data (File : in Ada.Text_IO.File_Type; Name : in String) is --this procedure prepares a file for reading begin begin Ada.Text_IO.Open (File => File, Mode => Ada.Text_IO.In_File, Name => Name); exception when Ada.Text_IO.Name_Error => Ada.Text_IO.Put(File => Standard_Error, Item => "File not found."); end; end Open_Data; On compilation I get an error message in the separate body test_read-open_data.adb: actual for "File" must be a variable How to fix this? Thanks a lot...

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• Clojure: Equivalent to Common Lisp READ function?

  - by jkndrkn

  Hi there. When I want to read in an S-expression stored in a file into a running Common Lisp program, I do the following: (defun load-file (filename) "Loads data corresponding to a s-expression in file with name FILENAME." (with-open-file (stream filename) (read stream))) If, for example, I have a file named foo.txt that contains the S-expression (1 2 3), the above function will return that S-expression if called as follows: (load-file "foo.txt"). I've been searching and searching and have not found an equally elegant solution in Clojure. Any ideas? Thanks!

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• Deletion procedure for a Binary Search Tree

  - by Metz

  Consider the deletion procedure on a BST, when the node to delete has two children. Let's say i always replace it with the node holding the minimum key in its right subtree. The question is: is this procedure commutative? That is, deleting x and then y has the same result than deleting first y and then x? I think the answer is no, but i can't find a counterexample, nor figure out any valid reasoning. EDIT: Maybe i've got to be clearer. Consider the transplant(node x, node y) procedure: it replace x with y (and its subtree). So, if i want to delete a node (say x) which has two children i replace it with the node holding the minimum key in its right subtree: y = minimum(x.right) transplant(y, y.right) // extracts the minimum (it doesn't have left child) y.right = x.right y.left = x.left transplant(x,y) The question was how to prove the procedure above is not commutative.

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• Effective methods for reading and writing large files in C

  - by Bertholt Stutley Johnson

  I'm writing an application that deals with very large user-generated input files. The program will copy about 95 percent of the file, effectively duplicating it and switching a few words and values in the copy, and then appending the copy (in chunks) to the original file, such that each block (consisting of between 10 and 50 lines) in the original is followed by the copied and modified block, and then the next original block, and so on. The user-generated input conforms to a certain format, and it is highly unlikely that any line in the original file is longer than 100 characters long. Which would be the better approach? a) To use one file pointer and use variables that hold the current position of how much has been read and where to write to, seeking the file pointer back and forth to read and write; or b) To use multiple file pointers, one for reading and one for writing. I am mostly concerned with the efficiency of the program, as the input files will reach up to 25,000 lines, each about 50 characters long. Thanks!

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• Efficient data structure for fast random access, search, insertion and deletion

  - by Leonel

  I'm looking for a data structure (or structures) that would allow me keep me an ordered list of integers, no duplicates, with indexes and values in the same range. I need four main operations to be efficient, in rough order of importance: taking the value from a given index finding the index of a given value inserting a value at a given index deleting a value at a given index Using an array I have 1 at O(1), but 2 is O(N) and insertion and deletions are expensive (O(N) as well, I believe). A Linked List has O(1) insertion and deletion (once you have the node), but 1 and 2 are O(N) thus negating the gains. I tried keeping two arrays a[index]=value and b[value]=index, which turn 1 and 2 into O(1) but turn 3 and 4 into even more costly operations. Is there a data structure better suited for this?

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• multiple C++ deletion of a memory pointed by multiple objects

  - by elgcom

  Another c++ pointer deletion question is in the following example: class Foo { public: int *p; ~Foo() { delete p; p = NULL; } }; Foo *f1 = new Foo(); Foo *f2 = new Foo(); f1->p = new int(1); f2->p = f1->p; delete f2; // ok delete f1; // no error? Why I did not get error when calling "delete f1"? didn't I delete the same address (*p) twice? If I directly delete the pointers in the last 2 lines of code, I will get error. delete f2->p; // ok delete f1->p; // error!! *** glibc detected *** double free or corruption (fasttop) ***

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• [BST] Deletion procedure

  - by Metz

  Hi all. Consider the deletion procedure on a BST, when the node to delete has two children. Let's say i always replace it with the node holding the minimum key in its right subtree. The question is: is this procedure commutative? That is, deleting x and then y has the same result than deleting first y and then x? I think the answer is no, but i can't find a counterexample, nor figure out any valid reasoning. Thank you. EDIT: Maybe i've got to be clearer. Consider the transplant(node x, node y) procedure: it replace x with y (and its subtree). So, if i want to delete a node (say x) which has two children i replace it with the node holding the minimum key in its right subtree: y = minimum(x.right) transplant(y, y.right) // extracts the minimum (it doesn't have left child) y.right = x.right y.left = x.left transplant(x,y) The question was how to prove the procedure above is not commutative.

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• Hibernate deletion issue

  - by muffytyrone

  I'm trying to write a Java app that imports a data file. The process is as follows Create Transaction Delete all rows from datatable Load data file into datatable Commit OR Rollback if any errors were encountered. The data loaded in step 3 is mostly the same as the data deleted in step3. The deletion is performed using the following DetachedCriteria criteria = DetachedCriteria.forClass(myObject.class); List<myObject> myObjects = hibernateTemplate.findByCriteria(criteria); hibernateTemplate.deleteAll(myObjects); When I then load the datafile, i get the following exception nested exception is org.hibernate.NonUniqueObjectException: a different object with the same identifier value was already associated with the session: The whole process needs to take place in transaction. And I don't really want to have to compare the import file / data table and then perform an insert/update/delete to get them into sync. Any help would be appreciated.

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• ASP.NET profile deletion

  - by Ben Aston

  We use the ASP.NET profile subsystem to associate key-value pairs of information with users. I am implementing functionality for the deletion of users. I have been using the ProfileManager.DeleteProfile(string userName) method, but I have noticed that this leaves a row in the aspnet_Users table in the aspnetdb database we use to store the profile information. Clearly, I could manipulate the database directly, but I am reluctant to do so. What is the best way to ensure all information assocaited with a user is deleted from the aspnetdb? PS: there is a tantalising Membership.DeleteUser(string userName, bool deleteEverything) method, but this returns a database connection error. A web.config issue?

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• Animated record deletion with jquery like mootools example

  - by twitter

  I was reading around and saw this example from David Walsh about how to animate record deletion with mootools. Does the exact same effect exist in jquery? This is his mootools code. window.addEvent('domready',function() { $$('a.delete').each(function(el) { el.addEvent('click',function(e) { e.stop(); var parent = el.getParent('div'); var request = new Request({ url: 'mootools-record-delete.php', link: 'chain', method: 'get', data: { 'delete': parent.get('id').replace('record-',''), ajax: 1 }, onRequest: function() { new Fx.Tween(parent,{ duration:300 }).start('background-color', '#fb6c6c'); }, onSuccess: function() { new Fx.Slide(parent,{ duration:300, onComplete: function() { parent.dispose(); } }).slideOut(); } }).send(); }); }); });

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• Restricting deletion with NHibernate

  - by FrontSvin

  I'm using NHibernate (fluent) to access an old third-party database with a bunch of tables, that are not related in any explicit way. That is a child tables does have parentID columns which contains the primary key of the parent table, but there are no foreign key relations ensuring these relations. Ideally I would like to add some foreign keys, but cannot touch the database schema. My application works fine, but I would really like impose a referential integrity rule that would prohibit deletion of parent objects if they have children, e.i. something similar 'ON DELETE RESTRICT' but maintained by NHibernate. Any ideas on how to approach this would be appreciated. Should I look into the OnDelete() method on the IInterceptor interface, or are there other ways to solve this? Of course any solution will come with a performance penalty, but I can live with that.

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• Reading bmp file for encrypting and decrypting txt file into it

  - by Shantanu Gupta

  I am trying to read a bmp file in C++(Turbo). But i m not able to print binary stream. I want to encode txt file into it and decrypt it. How can i do this. I read that bmp file header is of 54 byte. But how and where should i append txt file in bmp file. ? I know only Turbo C++, so it would be helpfull for me if u provide solution or suggestion related to topic for the same. int main() { ifstream fr; //reads ofstream fw; // wrrites to file char c; int random; clrscr(); char file[2][100]={"s.bmp","s.txt"}; fr.open(file[0],ios::binary);//file name, mode of open, here input mode i.e. read only if(!fr) cout<<"File can not be opened."; fw.open(file[1],ios::app);//file will be appended if(!fw) cout<<"File can not be opened"; while(!fr) cout<<fr.get(); // error should be here. but not able to find out what error is it fr.close(); fw.close(); getch(); } This code is running fine when i pass txt file in binary mode

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• Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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