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  • Trying to install Canon iP7250 printer

    - by Chris Burmajster
    I'm trying to install my Canon iP7250 printer on a fresh install of 13:10 64bit. Last time I installed it successfully via http://handytutorial.com/install-canon-printer-driver-for-ubuntu-13-04-12-10-12-04 which entailed adding a repository via the terminal and then updating it. I then opened Synaptic and searched for my printer model and Synaptic then installed everything. This time round I added the repositories but the update failed with the following error: Failed to fetch http://ppa.launchpad.net/michael-gru...amd64/Packages 404 Not Found Failed to fetch http://ppa.launchpad.net/michael-gru...-i386/Packages 404 Not Found Some index files failed to download. They have been ignored, or old ones used instead. An internet search failed to find another way of installing this printer so I'm stuck. My laptop also runs 64 bit 13:10 and the printer works, as I installed it months ago. Is there any way I can take something off that to use on this new machine? Thank you all in advance P.S. I have just found and downloaded the official Canon driver from the Canon website and extracted it, but I don't know how to install it.

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  • Visual Studio Little Wonders: Quick Launch / Quick Access

    - by James Michael Hare
    Once again, in this series of posts I look at features of Visual Studio that may seem trivial, but can help improve your efficiency as a developer. The index of all my past little wonders posts can be found here. Well, my friends, this post will be a bit short because I’m in the middle of a bit of a move at the moment.  But, that said, I didn’t want to let the blog go completely silent this week, so I decided to add another Little Wonder to the list for the Visual Studio IDE. How often have you wanted to change an option or execute a command in Visual Studio, but can’t remember where the darn thing is in the menu, settings, etc.?  If so, Quick Launch in VS2012 (or Quick Access in VS2010 with the Productivity Power Tools extension) is just for you! Quick Launch / Quick Access – find a command or option quickly For those of you using Visual Studio 2012, Quick Launch is built right into the IDE at the top of the title bar, near the minimize, maximize, and close buttons: But do not despair if you are using Visual Studio 2010, you can get Quick Access from the Productivity Power Tools extension.  To do this, you can go to the extension manager: And then go to the gallery and search for Productivity Power Tools and install it.  If you don’t have VS2012 yet, then the Productivity Power Tools is the next best thing.  This extension updates VS2010 with features such as Quick Access, the Solution Navigator, searchable Add Reference Dialog, better tab wells, etc.  I highly recommend it! But back to the topic at hand!  In VS2012 Quick Launch is built into the IDE and can be accessed by clicking in the Quick Launch area of the title bar, or by pressing CTRL+Q.  If you have VS2010 with the PPT installed, though, it is called Quick Access and is accessible through View –> Quick Access: Regardless of which IDE you are using, the feature behaves mostly the same.  It allows you to search all of Visual Studio’s commands and options for a particular topic.  For example, let’s say you want to change from tabs to tabs expanded to spaces, but don’t remember where that option is buried.  You can bring up Quick Launch / Quick Access and type in “tabs”: And it brings up a list of all options on tabs, you can then choose the one appropriate to you and click on it and it will take you right there! A lot easier than diving through the options tree to find what you are looking for!  It also works on menu commands, for example if you can’t remember how to open the Output window: It shows you the menu items that will get you to the Output window, and (if applicable) the keyboard shortcuts.  Again, clicking on one of these will perform the action for you as well. There are also some tasks you can perform directly from Quick Launch / Quick Access.  For example, perhaps you are one of those people who like to have the line numbers in your editor (I do), so let’s bring up Quick Launch / Quick Access and type “line numbers”: And let’s select Turn Line Numbers On, and now our editor looks like: And Voila!  We have line numbers in VS2010.  You can do this in VS2012 too, but it takes you to the option settings instead of directly turning them off and on.  There are bound to be differences between the way the two editors organize settings and commands, but you get the point. So, as you can see, the Quick Launch / Quick Access feature in Visual Studio makes it easy to jump right to the options, commands, or tasks you are interested in without all the digging. Summary An IDE as powerful as Visual Studio has so many options and commands that it can be confusing to remember how to find and invoke them.  Quick Launch (Quick Access in VS2010 with Productivity Power Tools extension) is a quick and handy way to jump to any of these options, commands, or tasks quickly without having to remember in what menu or screen they are buried!  Technorati Tags: C#,CSharp,.NET,Little Wonders,Visual Studio,Quick Access,Quick Launch

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  • The Application Architecture Domain

    - by Michael Glas
    I have been spending a lot of time thinking about Application Architecture in the context of EA. More specifically, as an Enterprise Architect, what do I need to consider when looking at/defining/designing the Application Architecture Domain?There are several definitions of Application Architecture. TOGAF says “The objective here [in Application Architecture] is to define the major kinds of application system necessary to process the data and support the business”. FEA says the Application Architecture “Defines the applications needed to manage the data and support the business functions”.I agree with these definitions. They reflect what the Application Architecture domain does. However, they need to be decomposed to be practical.I find it useful to define a set of views into the Application Architecture domain. These views reflect what an EA needs to consider when working with/in the Applications Architecture domain. These viewpoints are, at a high level:Capability View: This view reflects how applications alignment with business capabilities. It is a super set of the following views when viewed in aggregate. By looking at the Application Architecture domain in terms of the business capabilities it supports, you get a good perspective on how those applications are directly supporting the business.Technology View: The technology view reflects the underlying technology that makes up the applications. Based on the number of rationalization activities I have seen (more specifically application rationalization), the phrase “complexity equals cost” drives the importance of the technology view, especially when attempting to reduce that complexity through standardization type activities. Some of the technology components to be considered are: Software: The application itself as well as the software the application relies on to function (web servers, application servers). Infrastructure: The underlying hardware and network components required by the application and supporting application software. Development: How the application is created and maintained. This encompasses development components that are part of the application itself (i.e. customizable functions), as well as bolt on development through web services, API’s, etc. The maintenance process itself also falls under this view. Integration: The interfaces that the application provides for integration as well as the integrations to other applications and data sources the application requires to function. Type: Reflects the kind of application (mash-up, 3 tiered, etc). (Note: functional type [CRM, HCM, etc.] are reflected under the capability view). Organization View: Organizations are comprised of people and those people use applications to do their jobs. Trying to define the application architecture domain without taking the organization that will use/fund/change it into consideration is like trying to design a car without thinking about who will drive it (i.e. you may end up building a formula 1 car for a family of 5 that is really looking for a minivan). This view reflects the people aspect of the application. It includes: Ownership: Who ‘owns’ the application? This will usually reflect primary funding and utilization but not always. Funding: Who funds both the acquisition/creation as well as the on-going maintenance (funding to create/change/operate)? Change: Who can/does request changes to the application and what process to the follow? Utilization: Who uses the application, how often do they use it, and how do they use it? Support: Which organization is responsible for the on-going support of the application? Information View: Whether or not you subscribe to the view that “information drives the enterprise”, it is a fact that information is critical. The management, creation, and organization of that information are primary functions of enterprise applications. This view reflects how the applications are tied to information (or at a higher level – how the Application Architecture domain relates to the Information Architecture domain). It includes: Access: The application is the mechanism by which end users access information. This could be through a primary application (i.e. CRM application), or through an information access type application (a BI application as an example). Creation: Applications create data in order to provide information to end-users. (I.e. an application creates an order to be used by an end-user as part of the fulfillment process). Consumption: Describes the data required by applications to function (i.e. a product id is required by a purchasing application to create an order. Application Service View: Organizations today are striving to be more agile. As an EA, I need to provide an architecture that supports this agility. One of the primary ways to achieve the required agility in the application architecture domain is through the use of ‘services’ (think SOA, web services, etc.). Whether it is through building applications from the ground up utilizing services, service enabling an existing application, or buying applications that are already ‘service enabled’, compartmentalizing application functions for re-use helps enable flexibility in the use of those applications in support of the required business agility. The applications service view consists of: Services: Here, I refer to the generic definition of a service “a set of related software functionalities that can be reused for different purposes, together with the policies that should control its usage”. Functions: The activities within an application that are not available / applicable for re-use. This view is helpful when identifying duplication functions between applications that are not service enabled. Delivery Model View: It is hard to talk about EA today without hearing the terms ‘cloud’ or shared services.  Organizations are looking at the ways their applications are delivered for several reasons, to reduce cost (both CAPEX and OPEX), to improve agility (time to market as an example), etc.  From an EA perspective, where/how an application is deployed has impacts on the overall enterprise architecture. From integration concerns to SLA requirements to security and compliance issues, the Enterprise Architect needs to factor in how applications are delivered when designing the Enterprise Architecture. This view reflects how applications are delivered to end-users. The delivery model view consists of different types of delivery mechanisms/deployment options for applications: Traditional: Reflects non-cloud type delivery options. The most prevalent consists of an application running on dedicated hardware (usually specific to an environment) for a single consumer. Private Cloud: The application runs on infrastructure provisioned for exclusive use by a single organization comprising multiple consumers. Public Cloud: The application runs on infrastructure provisioned for open use by the general public. Hybrid: The application is deployed on two or more distinct cloud infrastructures (private, community, or public) that remain unique entities, but are bound together by standardized or proprietary technology that enables data and application portability. While by no means comprehensive, I find that applying these views to the application domain gives a good understanding of what an EA needs to consider when effecting changes to the Application Architecture domain.Finally, the application architecture domain is one of several architecture domains that an EA must consider when developing an overall Enterprise Architecture. The Oracle Enterprise Architecture Framework defines four Primary domains: Business Architecture, Application Architecture, Information Architecture, and Technology Architecture. Each domain links to the others either directly or indirectly at some point. Oracle links them at a high level as follows:Business Capabilities and/or Business Processes (Business Architecture), links to the Applications that enable the capability/process (Applications Architecture – COTS, Custom), links to the Information Assets managed/maintained by the Applications (Information Architecture), links to the technology infrastructure upon which all this runs (Technology Architecture - integration, security, BI/DW, DB infrastructure, deployment model). There are however, times when the EA needs to narrow focus to a particular domain for some period of time. These views help me to do just that.

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  • Website performance tips?

    - by Michael Schinis
    Im kind of having some troubles with the loading of my website: Here's a link to the website: link It sometimes loads fast, then when you refresh it.. most of the times, it will just keep trying to load images, and keep doing that for a minute or so, and none of the javascript will execute. I have followed most of the tips given by yahoo, except caching, which I couldn't get working properly. Does anyone know how to do proper caching of image and javascript files using htaccess? most of the code I found online won't work. Any advice whatsoever is extremely helpful. Thanks

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  • Custommer Centric Wealth Management

    - by michael.seback
    While the world continues to search their way out of the recent financial turmoil and recession, it has no doubt churned out the inherent faults in the wealth management industry and the larger financial system. In order to counter these apprehensions, wealth management firms are now actively seeking and evaluating avenues to re-build the lost trust. They are looking at engaging their customers in managing their investments in a more collaborative and transparent manner. At the same time, wealth managers are also seeking to empower themselves with complete and comprehensive customer information in order to provide the best advice and the best solution at the right time. Read your copy of this new global White Paper on Wealth Management.

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  • Premature-Optimization and Performance Anxiety

    - by James Michael Hare
    While writing my post analyzing the new .NET 4 ConcurrentDictionary class (here), I fell into one of the classic blunders that I myself always love to warn about.  After analyzing the differences of time between a Dictionary with locking versus the new ConcurrentDictionary class, I noted that the ConcurrentDictionary was faster with read-heavy multi-threaded operations.  Then, I made the classic blunder of thinking that because the original Dictionary with locking was faster for those write-heavy uses, it was the best choice for those types of tasks.  In short, I fell into the premature-optimization anti-pattern. Basically, the premature-optimization anti-pattern is when a developer is coding very early for a perceived (whether rightly-or-wrongly) performance gain and sacrificing good design and maintainability in the process.  At best, the performance gains are usually negligible and at worst, can either negatively impact performance, or can degrade maintainability so much that time to market suffers or the code becomes very fragile due to the complexity. Keep in mind the distinction above.  I'm not talking about valid performance decisions.  There are decisions one should make when designing and writing an application that are valid performance decisions.  Examples of this are knowing the best data structures for a given situation (Dictionary versus List, for example) and choosing performance algorithms (linear search vs. binary search).  But these in my mind are macro optimizations.  The error is not in deciding to use a better data structure or algorithm, the anti-pattern as stated above is when you attempt to over-optimize early on in such a way that it sacrifices maintainability. In my case, I was actually considering trading the safety and maintainability gains of the ConcurrentDictionary (no locking required) for a slight performance gain by using the Dictionary with locking.  This would have been a mistake as I would be trading maintainability (ConcurrentDictionary requires no locking which helps readability) and safety (ConcurrentDictionary is safe for iteration even while being modified and you don't risk the developer locking incorrectly) -- and I fell for it even when I knew to watch out for it.  I think in my case, and it may be true for others as well, a large part of it was due to the time I was trained as a developer.  I began college in in the 90s when C and C++ was king and hardware speed and memory were still relatively priceless commodities and not to be squandered.  In those days, using a long instead of a short could waste precious resources, and as such, we were taught to try to minimize space and favor performance.  This is why in many cases such early code-bases were very hard to maintain.  I don't know how many times I heard back then to avoid too many function calls because of the overhead -- and in fact just last year I heard a new hire in the company where I work declare that she didn't want to refactor a long method because of function call overhead.  Now back then, that may have been a valid concern, but with today's modern hardware even if you're calling a trivial method in an extremely tight loop (which chances are the JIT compiler would optimize anyway) the results of removing method calls to speed up performance are negligible for the great majority of applications.  Now, obviously, there are those coding applications where speed is absolutely king (for example drivers, computer games, operating systems) where such sacrifices may be made.  But I would strongly advice against such optimization because of it's cost.  Many folks that are performing an optimization think it's always a win-win.  That they're simply adding speed to the application, what could possibly be wrong with that?  What they don't realize is the cost of their choice.  For every piece of straight-forward code that you obfuscate with performance enhancements, you risk the introduction of bugs in the long term technical debt of the application.  It will become so fragile over time that maintenance will become a nightmare.  I've seen such applications in places I have worked.  There are times I've seen applications where the designer was so obsessed with performance that they even designed their own memory management system for their application to try to squeeze out every ounce of performance.  Unfortunately, the application stability often suffers as a result and it is very difficult for anyone other than the original designer to maintain. I've even seen this recently where I heard a C++ developer bemoaning that in VS2010 the iterators are about twice as slow as they used to be because Microsoft added range checking (probably as part of the 0x standard implementation).  To me this was almost a joke.  Twice as slow sounds bad, but it almost never as bad as you think -- especially if you're gaining safety.  The only time twice is really that much slower is when once was too slow to begin with.  Think about it.  2 minutes is slow as a response time because 1 minute is slow.  But if an iterator takes 1 microsecond to move one position and a new, safer iterator takes 2 microseconds, this is trivial!  The only way you'd ever really notice this would be in iterating a collection just for the sake of iterating (i.e. no other operations).  To my mind, the added safety makes the extra time worth it. Always favor safety and maintainability when you can.  I know it can be a hard habit to break, especially if you started out your career early or in a language such as C where they are very performance conscious.  But in reality, these type of micro-optimizations only end up hurting you in the long run. Remember the two laws of optimization.  I'm not sure where I first heard these, but they are so true: For beginners: Do not optimize. For experts: Do not optimize yet. This is so true.  If you're a beginner, resist the urge to optimize at all costs.  And if you are an expert, delay that decision.  As long as you have chosen the right data structures and algorithms for your task, your performance will probably be more than sufficient.  Chances are it will be network, database, or disk hits that will be your slow-down, not your code.  As they say, 98% of your code's bottleneck is in 2% of your code so premature-optimization may add maintenance and safety debt that won't have any measurable impact.  Instead, code for maintainability and safety, and then, and only then, when you find a true bottleneck, then you should go back and optimize further.

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  • How to mount an ISO (or NRG) image and rip it as if it were a physical CD?

    - by Michael Robinson
    I have an ISO (created from an NRG with nrg2iso) backup of a beloved game from my youth: Dark Reign: Rise of the Shadowhand (1998). I with to relive those better times by listening to game's soundtrack. Is there a way for me to mount said ISO in such a way that I can rip the audio tracks into mp3 files? I ask because although I can successfully mount the ISO, ripit / abcde report no cd inserted. How I mounted the ISO: sudo mount -t iso9660 -o loop iso.iso /media/ISO Alternatively is there another way to recover audio from ISO / NRG images? Update: I was able to mount the NRG version of my backup in a way that ripit recognized using gCDEmu. ripit failed to rip, however, barfing on the first track - which is most definitely a data track. Is there a way to make ripit ignore the first track?

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  • More Fun with C# Iterators and Generators

    - by James Michael Hare
    In my last post, I talked quite a bit about iterators and how they can be really powerful tools for filtering a list of items down to a subset of items.  This had both pros and cons over returning a full collection, which, in summary, were:   Pros: If traversal is only partial, does not have to visit rest of collection. If evaluation method is costly, only incurs that cost on elements visited. Adds little to no garbage collection pressure.    Cons: Very slight performance impact if you know caller will always consume all items in collection. And as we saw in the last post, that con for the cost was very, very small and only really became evident on very tight loops consuming very large lists completely.    One of the key items to note, though, is the garbage!  In the traditional (return a new collection) method, if you have a 1,000,000 element collection, and wish to transform or filter it in some way, you have to allocate space for that copy of the collection.  That is, say you have a collection of 1,000,000 items and you want to double every item in the collection.  Well, that means you have to allocate a collection to hold those 1,000,000 items to return, which is a lot especially if you are just going to use it once and toss it.   Iterators, though, don't have this problem.  Each time you visit the node, it would return the doubled value of the node (in this example) and not allocate a second collection of 1,000,000 doubled items.  Do you see the distinction?  In both cases, we're consuming 1,000,000 items.  But in one case we pass back each doubled item which is just an int (for example's sake) on the stack and in the other case, we allocate a list containing 1,000,000 items which then must be garbage collected.   So iterators in C# are pretty cool, eh?  Well, here's one more thing a C# iterator can do that a traditional "return a new collection" transformation can't!   It can return **unbounded** collections!   I know, I know, that smells a lot like an infinite loop, eh?  Yes and no.  Basically, you're relying on the caller to put the bounds on the list, and as long as the caller doesn't you keep going.  Consider this example:   public static class Fibonacci {     // returns the infinite fibonacci sequence     public static IEnumerable<int> Sequence()     {         int iteration = 0;         int first = 1;         int second = 1;         int current = 0;         while (true)         {             if (iteration++ < 2)             {                 current = 1;             }             else             {                 current = first + second;                 second = first;                 first = current;             }             yield return current;         }     } }   Whoa, you say!  Yes, that's an infinite loop!  What the heck is going on there?  Yes, that was intentional.  Would it be better to have a fibonacci sequence that returns only a specific number of items?  Perhaps, but that wouldn't give you the power to defer the execution to the caller.   The beauty of this function is it is as infinite as the sequence itself!  The fibonacci sequence is unbounded, and so is this method.  It will continue to return fibonacci numbers for as long as you ask for them.  Now that's not something you can do with a traditional method that would return a collection of ints representing each number.  In that case you would eventually run out of memory as you got to higher and higher numbers.  This method, though, never runs out of memory.   Now, that said, you do have to know when you use it that it is an infinite collection and bound it appropriately.  Fortunately, Linq provides a lot of these extension methods for you!   Let's say you only want the first 10 fibonacci numbers:       foreach(var fib in Fibonacci.Sequence().Take(10))     {         Console.WriteLine(fib);     }   Or let's say you only want the fibonacci numbers that are less than 100:       foreach(var fib in Fibonacci.Sequence().TakeWhile(f => f < 100))     {         Console.WriteLine(fib);     }   So, you see, one of the nice things about iterators is their power to work with virtually any size (even infinite) collections without adding the garbage collection overhead of making new collections.    You can also do fun things like this to make a more "fluent" interface for for loops:   // A set of integer generator extension methods public static class IntExtensions {     // Begins counting to inifity, use To() to range this.     public static IEnumerable<int> Every(this int start)     {         // deliberately avoiding condition because keeps going         // to infinity for as long as values are pulled.         for (var i = start; ; ++i)         {             yield return i;         }     }     // Begins counting to infinity by the given step value, use To() to     public static IEnumerable<int> Every(this int start, int byEvery)     {         // deliberately avoiding condition because keeps going         // to infinity for as long as values are pulled.         for (var i = start; ; i += byEvery)         {             yield return i;         }     }     // Begins counting to inifity, use To() to range this.     public static IEnumerable<int> To(this int start, int end)     {         for (var i = start; i <= end; ++i)         {             yield return i;         }     }     // Ranges the count by specifying the upper range of the count.     public static IEnumerable<int> To(this IEnumerable<int> collection, int end)     {         return collection.TakeWhile(item => item <= end);     } }   Note that there are two versions of each method.  One that starts with an int and one that starts with an IEnumerable<int>.  This is to allow more power in chaining from either an existing collection or from an int.  This lets you do things like:   // count from 1 to 30 foreach(var i in 1.To(30)) {     Console.WriteLine(i); }     // count from 1 to 10 by 2s foreach(var i in 0.Every(2).To(10)) {     Console.WriteLine(i); }     // or, if you want an infinite sequence counting by 5s until something inside breaks you out... foreach(var i in 0.Every(5)) {     if (someCondition)     {         break;     }     ... }     Yes, those are kinda play functions and not particularly useful, but they show some of the power of generators and extension methods to form a fluid interface.   So what do you think?  What are some of your favorite generators and iterators?

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  • Silverlight Cream for April 30, 2010 -- #852

    - by Dave Campbell
    In this Issue: Michael Washington, Tim Greenfield, Jaime Rodriguez, and The WP7 Team. Shoutouts: Mike Taulty has a pretty complete set of links up for information about VS2010, Silverlight, Blend, Phone 7 Upgrade Christian Schormann announced Blend for Windows Phone: Update Available, and has other links up as well. From SilverlightCream.com: Silverlight Simplified MVVM Modal Popup Michael Washington is demonstrating a modal popup in MVVM and also shows the implementation of a value converter XPath support in Silverlight 4 + XPathPad Tim Greenfield blogged about XPath support in Silverlight 4 and his XPathPad tool... check out what all you can do with it... then go grab it, or the source too! Windows phone capabilities security model Jaime Rodriguez is discussing the WP7 capabilities exposed with the latest refresh such as location services, microphone, media library, gamer services, phone dialoer, push notification... how to code for them and other tips. Windows Phone 7 Series Developer Training Kit The WP7 Team is discussing the WP7 capabilities exposed with the latest refresh such as location services, microphone, media library, gamer services, phone dialoer, push notification... how to code for them and other tips. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Tomboy error while tring to sync with Ubuntu one; Can anyone help?

    - by Michael Chapman
    So I'm sure you've heard the song before, but after trying to sync my notes with Ubuntu One(on 10.10 AMD64) I get "Could not synchronize notes. Check the details below and try again." Of course the problem is that there are no details and trying again doesn't help. So I ran tomboy -debug and compared my error to any thing I could find about similar problems (such as the post here) but found nothing useful. Any way here's my first error, I got this using preferencessynchronizationUbuntu_one [ERROR 21:08:42.271] Synchronization failed with the following exception: String was not recognized as a valid DateTime. at System.DateTime.Parse (System.String s, IFormatProvider provider, DateTimeStyles styles) [0x00000] in <filename unknown>:0 at System.DateTime.Parse (System.String s, IFormatProvider provider) [0x00000] in <filename unknown>:0 at System.DateTime.Parse (System.String s) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.Api.NoteInfo.ParseJson (Hyena.Json.JsonObject jsonObj) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.Api.UserInfo.ParseJsonNoteArray (Hyena.Json.JsonArray jsonArray) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.Api.UserInfo.ParseJsonNotes (System.String jsonString, System.Nullable`1& latestSyncRevision) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.Api.UserInfo.GetNotes (Boolean includeContent, Int32 sinceRevision, System.Nullable`1& latestSyncRevision) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.WebSyncServer.GetNoteUpdatesSince (Int32 revision) [0x00000] in <filename unknown>:0 at Tomboy.Sync.SyncManager.SynchronizationThread () [0x00000] in <filename unknown>:0 The next thing I tried was using preferencessynchronizationtomboy_web with the default 'http://one.ubuntu.com/notes/' and got the same error plus one more. [ERROR 21:12:31.949] System.ObjectDisposedException: The object was used after being disposed. at System.Net.HttpListener.CheckDisposed () [0x00000] in <filename unknown>:0 at System.Net.HttpListener.EndGetContext (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.WebSyncPreferencesWidget.<OnAuthButtonClicked>m__1 (IAsyncResult localResult) [0x00000] in <filename unknown>:0 [ERROR 21:13:19.245] Synchronization failed with the following exception: String was not recognized as a valid DateTime. at System.DateTime.Parse (System.String s, IFormatProvider provider, DateTimeStyles styles) [0x00000] in <filename unknown>:0 at System.DateTime.Parse (System.String s, IFormatProvider provider) [0x00000] in <filename unknown>:0 at System.DateTime.Parse (System.String s) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.Api.NoteInfo.ParseJson (Hyena.Json.JsonObject jsonObj) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.Api.UserInfo.ParseJsonNoteArray (Hyena.Json.JsonArray jsonArray) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.Api.UserInfo.ParseJsonNotes (System.String jsonString, System.Nullable`1& latestSyncRevision) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.Api.UserInfo.GetNotes (Boolean includeContent, Int32 sinceRevision, System.Nullable`1& latestSyncRevision) [0x00000] in <filename unknown>:0 at Tomboy.WebSync.WebSyncServer.GetNoteUpdatesSince (Int32 revision) [0x00000] in <filename unknown>:0 at Tomboy.Sync.SyncManager.SynchronizationThread () [0x00000] in <filename unknown>:0 I Have also tried removing then re-adding My computer from my Ubuntu One account, but that did not help either. The only other Thing I have noticed is that under systempreferencesubuntu one services, "Notes" is not listed as a service. I don't know if this is normal or not. Thanks for any help and please let me know if anything is confusing.

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  • Where can I find out the following info on python (coming from Ruby)

    - by Michael Durrant
    I'm coming from Ruby and Ruby on Rails to Python. Where can I find or find resources about: The command prompt, what is python's version of 'irb' django, what is a good resource for installing, using, etc. pythoncasts... is there anything like railscats, i.e. good video tutorials web sites with the api info about what version have what and which to use. info and recommendations on editors, plugins and IDE's common gotchas for newbies and good things to know at the outset scaling issues, common reasons what is the equivalent of 'gems', i.e. components I can plug in what are popular plugins for django authentication and forms similar to devise and simple_form testing, what's available, anything similar to rspec? database adapters - any preferences? framework info - is django MVC like rails? OO'yness. Is everything an object that gets send messages? Different paradign? syntax - anything like jslint for checking for well-formed code?

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  • Get Social At The Oracle Social Summit, November 14–15, 2012, Wynn Las Vegas

    - by Michael Hylton
    More and more power has shifted to the customer with the advent of social media networks—beyond the direct control of the brand. Customers today have so many resources available to them to share their experiences about brands, both positive and negative—it’s astounding and it can be difficult to sift through. Do you know what your customers are saying about your brand? Join top brand marketers, agency executives, and social development leaders for networking and sharing of best practices with industry peers at the Oracle Social Summit, November 14–15, 2012, at the Wynn in Las Vegas, NV. At the Summit you will learn how: Marketing Leaders are bringing key parts of their enterprise together with Social Relationship Management Social Content & Community Managers implement best practices and share tips-of-the-trade for managing a brand's social presence Social Agency & Marketing Developers stay ahead of new social technologies and development best practices Speakers include David Kirkpatrick, founder and CEO of Techonomy Media and author of The Facebook Effect; Reggie Bradford, Oracle Senior Vice President; Matt Dickman, EVP of Social Business Innovation, Weber Shandwick; Matt Thomson, VP of Business Development & Platform, Klout; Lyndsay Iorio, Social Media & Communications Manager, NBC Sports Group; Teresa Caro, VP Social Marketing, Engauge; and many more.  Click here to learn more and register for this exciting social event!

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  • Code Reuse is (Damn) Hard

    - by James Michael Hare
    Being a development team lead, the task of interviewing new candidates was part of my job.  Like any typical interview, we started with some easy questions to get them warmed up and help calm their nerves before hitting the hard stuff. One of those easier questions was almost always: “Name some benefits of object-oriented development.”  Nearly every time, the candidate would chime in with a plethora of canned answers which typically included: “it helps ease code reuse.”  Of course, this is a gross oversimplification.  Tools only ease reuse, its developers that ultimately can cause code to be reusable or not, regardless of the language or methodology. But it did get me thinking…  we always used to say that as part of our mantra as to why Object-Oriented Programming was so great.  With polymorphism, inheritance, encapsulation, etc. we in essence set up the concepts to help facilitate reuse as much as possible.  And yes, as a developer now of many years, I unquestionably held that belief for ages before it really struck me how my views on reuse have jaded over the years.  In fact, in many ways Agile rightly eschews reuse as taking a backseat to developing what's needed for the here and now.  It used to be I was in complete opposition to that view, but more and more I've come to see the logic in it.  Too many times I've seen developers (myself included) get lost in design paralysis trying to come up with the perfect abstraction that would stand all time.  Nearly without fail, all of these pieces of code become obsolete in a matter of months or years. It’s not that I don’t like reuse – it’s just that reuse is hard.  In fact, reuse is DAMN hard.  Many times it is just a distraction that eats up architect and developer time, and worse yet can be counter-productive and force wrong decisions.  Now don’t get me wrong, I love the idea of reusable code when it makes sense.  These are in the few cases where you are designing something that is inherently reusable.  The problem is, most business-class code is inherently unfit for reuse! Furthermore, the code that is reusable will often fail to be reused if you don’t have the proper framework in place for effective reuse that includes standardized versioning, building, releasing, and documenting the components.  That should always be standard across the board when promoting reusable code.  All of this is hard, and it should only be done when you have code that is truly reusable or you will be exerting a large amount of development effort for very little bang for your buck. But my goal here is not to get into how to reuse (that is a topic unto itself) but what should be reused.  First, let’s look at an extension method.  There’s many times where I want to kick off a thread to handle a task, then when I want to reign that thread in of course I want to do a Join on it.  But what if I only want to wait a limited amount of time and then Abort?  Well, I could of course write that logic out by hand each time, but it seemed like a great extension method: 1: public static class ThreadExtensions 2: { 3: public static bool JoinOrAbort(this Thread thread, TimeSpan timeToWait) 4: { 5: bool isJoined = false; 6:  7: if (thread != null) 8: { 9: isJoined = thread.Join(timeToWait); 10:  11: if (!isJoined) 12: { 13: thread.Abort(); 14: } 15: } 16: return isJoined; 17: } 18: } 19:  When I look at this code, I can immediately see things that jump out at me as reasons why this code is very reusable.  Some of them are standard OO principles, and some are kind-of home grown litmus tests: Single Responsibility Principle (SRP) – The only reason this extension method need change is if the Thread class itself changes (one responsibility). Stable Dependencies Principle (SDP) – This method only depends on classes that are more stable than it is (System.Threading.Thread), and in itself is very stable, hence other classes may safely depend on it. It is also not dependent on any business domain, and thus isn't subject to changes as the business itself changes. Open-Closed Principle (OCP) – This class is inherently closed to change. Small and Stable Problem Domain – This method only cares about System.Threading.Thread. All-or-None Usage – A user of a reusable class should want the functionality of that class, not parts of that functionality.  That’s not to say they most use every method, but they shouldn’t be using a method just to get half of its result. Cost of Reuse vs. Cost to Recreate – since this class is highly stable and minimally complex, we can offer it up for reuse very cheaply by promoting it as “ready-to-go” and already unit tested (important!) and available through a standard release cycle (very important!). Okay, all seems good there, now lets look at an entity and DAO.  I don’t know about you all, but there have been times I’ve been in organizations that get the grand idea that all DAOs and entities should be standardized and shared.  While this may work for small or static organizations, it’s near ludicrous for anything large or volatile. 1: namespace Shared.Entities 2: { 3: public class Account 4: { 5: public int Id { get; set; } 6:  7: public string Name { get; set; } 8:  9: public Address HomeAddress { get; set; } 10:  11: public int Age { get; set;} 12:  13: public DateTime LastUsed { get; set; } 14:  15: // etc, etc, etc... 16: } 17: } 18:  19: ... 20:  21: namespace Shared.DataAccess 22: { 23: public class AccountDao 24: { 25: public Account FindAccount(int id) 26: { 27: // dao logic to query and return account 28: } 29:  30: ... 31:  32: } 33: } Now to be fair, I’m not saying there doesn’t exist an organization where some entites may be extremely static and unchanging.  But at best such entities and DAOs will be problematic cases of reuse.  Let’s examine those same tests: Single Responsibility Principle (SRP) – The reasons to change for these classes will be strongly dependent on what the definition of the account is which can change over time and may have multiple influences depending on the number of systems an account can cover. Stable Dependencies Principle (SDP) – This method depends on the data model beneath itself which also is largely dependent on the business definition of an account which can be very inherently unstable. Open-Closed Principle (OCP) – This class is not really closed for modification.  Every time the account definition may change, you’d need to modify this class. Small and Stable Problem Domain – The definition of an account is inherently unstable and in fact may be very large.  What if you are designing a system that aggregates account information from several sources? All-or-None Usage – What if your view of the account encompasses data from 3 different sources but you only care about one of those sources or one piece of data?  Should you have to take the hit of looking up all the other data?  On the other hand, should you have ten different methods returning portions of data in chunks people tend to ask for?  Neither is really a great solution. Cost of Reuse vs. Cost to Recreate – DAOs are really trivial to rewrite, and unless your definition of an account is EXTREMELY stable, the cost to promote, support, and release a reusable account entity and DAO are usually far higher than the cost to recreate as needed. It’s no accident that my case for reuse was a utility class and my case for non-reuse was an entity/DAO.  In general, the smaller and more stable an abstraction is, the higher its level of reuse.  When I became the lead of the Shared Components Committee at my workplace, one of the original goals we looked at satisfying was to find (or create), version, release, and promote a shared library of common utility classes, frameworks, and data access objects.  Now, of course, many of you will point to nHibernate and Entity for the latter, but we were looking at larger, macro collections of data that span multiple data sources of varying types (databases, web services, etc). As we got deeper and deeper in the details of how to manage and release these items, it quickly became apparent that while the case for reuse was typically a slam dunk for utilities and frameworks, the data access objects just didn’t “smell” right.  We ended up having session after session of design meetings to try and find the right way to share these data access components. When someone asked me why it was taking so long to iron out the shared entities, my response was quite simple, “Reuse is hard...”  And that’s when I realized, that while reuse is an awesome goal and we should strive to make code maintainable, often times you end up creating far more work for yourself than necessary by trying to force code to be reusable that inherently isn’t. Think about classes the times you’ve worked in a company where in the design session people fight over the best way to implement a class to make it maximally reusable, extensible, and any other buzzwordable.  Then think about how quickly that design became obsolete.  Many times I set out to do a project and think, “yes, this is the best design, I can extend it easily!” only to find out the business requirements change COMPLETELY in such a way that the design is rendered invalid.  Code, in general, tends to rust and age over time.  As such, writing reusable code can often be difficult and many times ends up being a futile exercise and worse yet, sometimes makes the code harder to maintain because it obfuscates the design in the name of extensibility or reusability. So what do I think are reusable components? Generic Utility classes – these tend to be small classes that assist in a task and have no business context whatsoever. Implementation Abstraction Frameworks – home-grown frameworks that try to isolate changes to third party products you may be depending on (like writing a messaging abstraction layer for publishing/subscribing that is independent of whether you use JMS, MSMQ, etc). Simplification and Uniformity Frameworks – To some extent this is similar to an abstraction framework, but there may be one chosen provider but a development shop mandate to perform certain complex items in a certain way.  Or, perhaps to simplify and dumb-down a complex task for the average developer (such as implementing a particular development-shop’s method of encryption). And what are less reusable? Application and Business Layers – tend to fluctuate a lot as requirements change and new features are added, so tend to be an unstable dependency.  May be reused across applications but also very volatile. Entities and Data Access Layers – these tend to be tuned to the scope of the application, so reusing them can be hard unless the abstract is very stable. So what’s the big lesson?  Reuse is hard.  In fact it’s damn hard.  And much of the time I’m not convinced we should focus too hard on it. If you’re designing a utility or framework, then by all means design it for reuse.  But you most also really set down a good versioning, release, and documentation process to maximize your chances.  For anything else, design it to be maintainable and extendable, but don’t waste the effort on reusability for something that most likely will be obsolete in a year or two anyway.

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  • Rasbperry Pi Mod Offers One Button Audiobook Playback

    - by Jason Fitzpatrick
    How do you design an audiobook player for an elderly book lover who doesn’t want to wrestle with new technology? Simple and with a single button interface is a great place to start. This clever and thoughtful build comes to us courtesy of tinker Michael Clemens. His wife’s grandmother, in her 90s, is visually impaired but still loves to take in books via audiobooks. In an effort to make modern MP3 audiobooks accessible to her, Michael built a dedicated audiobook reader based off Rasbperry Pi and programmed it to use a single button. The system boots, loads the audiobook it finds on the attached USB drive, and loads up its track position from memory. Press the button to resume play or, for a refresher, hold the button for four seconds to start the track over. While you may not be in the market for a one-button audiobook player for an elderly relative, the same simple design could be easily adopted, via new scripts, to another function. Hit up the link below to read more about the build. The One Button Audiobook Player [via Hack A Day] How To Play DVDs on Windows 8 6 Start Menu Replacements for Windows 8 What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives?

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  • Is there any reason to use "plain old data" classes?

    - by Michael
    In legacy code I occasionally see classes that are nothing but wrappers for data. something like: class Bottle { int height; int diameter; Cap capType; getters/setters, maybe a constructor } My understanding of OO is that classes are structures for data and the methods of operating on that data. This seems to preclude objects of this type. To me they are nothing more than structs and kind of defeat the purpose of OO. I don't think it's necessarily evil, though it may be a code smell. Is there a case where such objects would be necessary? If this is used often, does it make the design suspect?

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  • ANTS Memory Profiler 7.0

    - by James Michael Hare
    I had always been a fan of ANTS products (Reflector is absolutely invaluable, and their performance profiler is great as well – very easy to use!), so I was curious to see what the ANTS Memory Profiler could show me. Background While a performance profiler will track how much time is typically spent in each unit of code, a memory profiler gives you much more detail on how and where your memory is being consumed and released in a program. As an example, I’d been working on a data access layer at work to call a market data web service.  This web service would take a list of symbols to quote and would return back the quote data.  To help consolidate the thousands of web requests per second we get and reduce load on the web services, we implemented a 5-second cache of quote data.  Not quite long enough to where customers will typically notice a quote go “stale”, but just long enough to be able to collapse multiple quote requests for the same symbol in a short period of time. A 5-second cache may not sound like much, but it actually pays off by saving us roughly 42% of our web service calls, while still providing relatively up-to-date information.  The question is whether or not the extra memory involved in maintaining the cache was worth it, so I decided to fire up the ANTS Memory Profiler and take a look at memory usage. First Impressions The main thing I’ve always loved about the ANTS tools is their ease of use.  Pretty much everything is right there in front of you in a way that makes it easy for you to find what you need with little digging required.  I’ve worked with other, older profilers before (that shall remain nameless other than to hint it was created by a very large chip maker) where it was a mind boggling experience to figure out how to do simple tasks. Not so with AMP.  The opening dialog is very straightforward.  You can choose from here whether to debug an executable, a web application (either in IIS or from VS’s web development server), windows services, etc. So I chose a .NET Executable and navigated to the build location of my test harness.  Then began profiling. At this point while the application is running, you can see a chart of the memory as it ebbs and wanes with allocations and collections.  At any given point in time, you can take snapshots (to compare states) zoom in, or choose to stop at any time.  Snapshots Taking a snapshot also gives you a breakdown of the managed memory heaps for each generation so you get an idea how many objects are staying around for extended periods of time (as an object lives and survives collections, it gets promoted into higher generations where collection becomes less frequent). Generating a snapshot brings up an analysis view with very handy graphs that show your generation sizes.  Almost all my memory is in Generation 1 in the managed memory component of the first graph, which is good news to me, because Gen 2 collections are much rarer.  I once3 made the mistake once of caching data for 30 minutes and found it didn’t get collected very quick after I released my reference because it had been promoted to Gen 2 – doh! Analysis It looks like (from the second pie chart) that the majority of the allocations were in the string class.  This also is expected for me because the majority of the memory allocated is in the web service responses, so it doesn’t seem the entities I’m adapting to (to prevent being too tightly coupled to the web service proxy classes, which can change easily out from under me) aren’t taking a significant portion of memory. I also appreciate that they have clear summary text in key places such as “No issues with large object heap fragmentation were detected”.  For novice users, this type of summary information can be critical to getting them to use a tool and develop a good working knowledge of it. There is also a handy link at the bottom for “What to look for on the summary” which loads a web page of help on key points to look for. Clicking over to the session overview, it’s easy to compare the samples at each snapshot to see how your memory is growing, shrinking, or staying relatively the same.  Looking at my snapshots, I’m pretty happy with the fact that memory allocation and heap size seems to be fairly stable and in control: Once again, you can check on the large object heap, generation one heap, and generation two heap across each snapshot to spot trends. Back on the analysis tab, we can go to the [Class List] button to get an idea what classes are making up the majority of our memory usage.  As was little surprise to me, System.String was the clear majority of my allocations, though I found it surprising that the System.Reflection.RuntimeMehtodInfo came in second.  I was curious about this, so I selected it and went into the [Instance Categorizer].  This view let me see where these instances to RuntimeMehtodInfo were coming from. So I scrolled back through the graph, and discovered that these were being held by the System.ServiceModel.ChannelFactoryRefCache and I was satisfied this was just an artifact of my WCF proxy. I also like that down at the bottom of the Instance Categorizer it gives you a series of filters and offers to guide you on which filter to use based on the problem you are trying to find.  For example, if I suspected a memory leak, I might try to filter for survivors in growing classes.  This means that for instances of a class that are growing in memory (more are being created than cleaned up), which ones are survivors (not collected) from garbage collection.  This might allow me to drill down and find places where I’m holding onto references by mistake and not freeing them! Finally, if you want to really see all your instances and who is holding onto them (preventing collection), you can go to the “Instance Retention Graph” which creates a graph showing what references are being held in memory and who is holding onto them. Visual Studio Integration Of course, VS has its own profiler built in – and for a free bundled profiler it is quite capable – but AMP gives a much cleaner and easier-to-use experience, and when you install it you also get the option of letting it integrate directly into VS. So once you go back into VS after installation, you’ll notice an ANTS menu which lets you launch the ANTS profiler directly from Visual Studio.   Clicking on one of these options fires up the project in the profiler immediately, allowing you to get right in.  It doesn’t integrate with the Visual Studio windows themselves (like the VS profiler does), but still the plethora of information it provides and the clear and concise manner in which it presents it makes it well worth it. Summary If you like the ANTS series of tools, you shouldn’t be disappointed with the ANTS Memory Profiler.  It was so easy to use that I was able to jump in with very little product knowledge and get the information I was looking it for. I’ve used other profilers before that came with 3-inch thick tomes that you had to read in order to get anywhere with the tool, and this one is not like that at all.  It’s built for your everyday developer to get in and find their problems quickly, and I like that! Tweet Technorati Tags: Influencers,ANTS,Memory,Profiler

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  • Does GNC mean the death of Internet Explorer?

    - by Monika Michael
    From the wikipedia - Google Native Client (NaCl) is a sandboxing technology for running a subset of Intel x86 or ARM native code using software-based fault isolation. It is proposed for safely running native code from a web browser, allowing web-based applications to run at near-native speeds. (Emphasis mine) (Source) Compiled C++ code running in a browser? Are other companies working on a similar offering? What would it mean for the browser landscape?

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  • How do I change the default .htm file icon?

    - by Michael Clayton
    I really enjoy the look of UBUNTU. The only thing that I want to change is the default icon used for .html (.htm) files. I want to use the icon /usr/lib/firefox/browser/icons/mozicon128.png instead. I do not want to change any other visual element. Is there a practical way to accomplish this small change? edit: @Mitch, I've used assogiate in the past and although I was able to change the icon used for .mht files, I could not get it to change the .htm icon. @Anwar Shah, thanks for the information. I wish that it would work for me. Running 13.10 x86, after I do the copy of the icons, in the folders are a bunch of links to .svg files not actual graphics files. It does not appear that the second copy actually does anything on my system.

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  • Select tool to minimize JavaScript and CSS size

    - by Michael Freidgeim
    There are multiple ways and techniques how to combine and minify JS and CSS files.The good number of links can be found in http://stackoverflow.com/questions/882937/asp-net-script-and-css-compression and in http://www.hanselman.com/blog/TheImportanceAndEaseOfMinifyingYourCSSAndJavaScriptAndOptimizingPNGsForYourBlogOrWebsite.aspx There are 2 major approaches- do it during build or at run-time.In our application there are multiple user-controls, each of them required different JS or CSS files, and they loaded dynamically in the different combinations. We decided that loading all JS or CSS files for each page is not a good idea, but for each page we need to load different set of files.Based on this combining files on the build stage does not looks feasible.After Reviewing  different links I’ve decided that squishit should fit to our needs. http://www.codethinked.com/squishit-the-friendly-aspnet-javascript-and-css-squisherDifferent limitations of using SquishIt.We had some browser specific CSS files, that loaded conditionally depending of browser type(i.e IE and all other browsers). We had to put them in separate bundles,For Resources and AXD files we decide to use HttpModule and HttpHandler created by Mads KristensenTo GZIP html we are using wwWebUtils.GZipEncodePage() http://www.west-wind.com/weblog/posts/2007/Feb/05/More-on-GZip-compression-with-ASPNET-Content Just swap the order of which encoding you apply to start by asking for deflate support and then GZip afterwards.Additional tips about SquishIt.Use CDN: https://groups.google.com/group/squishit/browse_thread/thread/99f3b61444da9ad1Support intellisense and generate bundle in codebehind http://tech.kipusoep.nl/2010/07/23/umbraco-45-visual-studio-2010-dotless-jquery-vsdoc-squishit-masterpages/Links about other Libraries that were consideredA few links from http://stackoverflow.com/questions/5288656/which-one-has-better-minification-between-squishit-and-combres2.Net 4.5 will have out-of-the-box tools for JS/CSS combining.http://weblogs.asp.net/scottgu/archive/2011/11/27/new-bundling-and-minification-support-asp-net-4-5-series.aspx . It suggests default bundle of subfolder, but also seems supporting similar to squishit explicitly specified files.http://www.codeproject.com/KB/aspnet/combres2.aspx  config XML file can specify expiry etchttps://github.com/andrewdavey/cassette http://stackoverflow.com/questions/7026029/alternatives-to-cassetteDynamically loaded JS files requireJS http://requirejs.org/docs/start.html  http://www.west-wind.com/weblog/posts/2008/Jul/07/Inclusion-of-JavaScript-FilesPack and minimize your JavaScript code sizeYUI Compressor (from Yahoo)JSMin (by Douglas Crockford)ShrinkSafe (from Dojo library)Packer (by Dean Edwards)RadScriptManager  & RadStyleSheetManager -fromTeleric(not free)Tools to optimize performance:PageSpeed tools family http://code.google.com/intl/ru/speed/page-speed/download.htmlv

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  • People, Process & Engagement: WebCenter Partner Keste

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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  • T-SQL Tuesday - IO capacity planning

    - by Michael Zilberstein
    This post is my contribution to Adam Machanic's T-SQL Tuesday #004 , hosted this time by Mike Walsh . Being applicative DBA, I usually don't take part in discussions which storage to buy or how to configure it. My interaction with IO is usually via PerfMon. When somebody calls me asking why everything is suddenly so slow on database server, "disk queue length" or "average seconds per transfer" counters provide an overwhelming answer in 60-70% of such cases. Sometimes it can be...(read more)

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  • New Executive Q&As on Oracle's Social Services Solution

    - by michael.seback
    According to Calvin Tu, Senior Director Product Management, for Oracle Public Sector, "Government organizations are experiencing unprecedented demand for social services--but many are hampered by..." Read more about the strategy. "They're going to love the ability to automate the prescreening process and eligibility determination, thanks to a natural-language rules engine that..." says John Garrison, Oracle Vice President For CRM Public Sector. Read the rest of the story.

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  • Do MORE with WebCenter

    - by Michael Snow
    WEBCAST THURSDAY!! 03/22/12 Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top 4 Content Imperatives · Lower Costs - Reduce labor, maintenance fees, storage and electrical consumption · Raise Productivity - Automation and integration, communication, findability · Foster Innovation - Enable collaboration, expertise location · Improve Online Engagement – enable user-driven, dynamic marketing initiatives With the coming technology wave we see four content imperatives. Every organization has had to reduce costs, cost cutting has become a way of life. Everyone is working three jobs as positions are eliminated. And so we have to reduce labor, reduce maintenance, and reduce money we are wasting on things like storing content that is redundant or no longer useful. We also, to fill that gap, need to raise productivity. Knowledge workers represent the fastest growing segment of the workforce, accounting for 40%-75% of the employees at organizations in sectors like financial services, life sciences, healthcare and retail.  What’s more, their wages total 18 percent of the United States GDP. And so we can’t afford information systems that don’t let our top performers be the best they can be. We look to automate the content processes, provide ways to integrate that content into our processes, provide communication to make decisions, and to make content more findable so people can make the right decision and move the process forward. And really to get ourselves out of the current financial status, we can only cut costs so far. We have to innovate out of economic tough times – to find new products and new markets. And to enable the innovation process, we have to enable collaboration and expertise location. So much of innovation is about building on innovations that have come before. To solve problems, we have to be able to find what our organization has already created. We find that problems we need to solve have already been solved if we can find the right document, the right person. So we have to provide systems that enable us to stand on the shoulders of our organization’s accomplishments. Good content drives great marketing. Online engagement is growing as an absolute necessity for modern growing marketing organizations that require the business users be enabled for dynamic marketing content creation, updates and targeted content creation and management. Unfortunately – if you are currently stuck with Documentum, you are really lacking in your Web Experience Management capabilities. Documentum previously used FatWire for web publishing. Now FatWire is part of Oracle. Oracle provides powerful web engagement capabilities: Increase sales and loyalty by optimizing online engagement Create, manage and moderate contextually relevant, targeted and interactive online experiences Optimize customer engagement across, web, mobile and social channels Manage large scale multichannel global online presence with integration to enterprise applications Enable business users to control their content and make their own updates Publish content from native files – enable navigation of project documents, procedures, policy information Enable content display and updates from existing web applications – one click to drag and drop content management functionality So you get the ability to self-publish information and make it navigable, to move the process of publishing from IT to business users, and the ability to address a whole new area of user engagement with web experience management. So… if you are still stuck with Documentum and don’t know what to do – contact us – not only will Oracle help you step away from the ledge, but also with the MoveOff Documentum program, we are offering you a way – trade-in your Documentum licenses for a 100% credit on Oracle WebCenter. How’s that for a nice bonus? It’s time to stop maintaining Documentum, and to start innovating with Oracle WebCenter. Learn More Here! To learn more about what Oracle WebCenter can offer you today – join us for a webcast – your eyes will be opened to all that’s possible. Do More with WebCenter: Extend Beyond Content Management

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  • Why doesn't Unity's OnCollisionEnter give me surface normals, and what's the most reliable way to get them?

    - by michael.bartnett
    Unity's on collision event gives you a Collision object that gives you some information about the collision that happened (including a list of ContactPoints with hit normals). But what you don't get is surface normals for the collider that you hit. Here's a screenshot to illustrate. The red line is from ContactPoint.normal and the blue line is from RaycastHit.normal. Is this an instance of Unity hiding information to provide a simplified API? Or do standard 3D realtime collision detection techniques just not collect this information? And for the second part of the question, what's a surefire and relatively efficient way to get a surface normal for a collision? I know that raycasting gives you surface normals, but it seems I need to do several raycasts to accomplish this for all scenarios (maybe a contact point/normal combination misses the collider on the first cast, or maybe you need to do some average of all the contact points' normals to get the best result). My current method: Back up the Collision.contacts[0].point along its hit normal Raycast down the negated hit normal for float.MaxValue, on Collision.collider If that fails, repeat steps 1 and 2 with the non-negated normal If that fails, try steps 1 to 3 with Collision.contacts[1] Repeat 4 until successful or until all contact points exhausted. Give up, return Vector3.zero. This seems to catch everything, but all those raycasts make me queasy, and I'm not sure how to test that this works for enough cases. Is there a better way?

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