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• Analytics in an Omni-Channel World

  - by David Dorf

  Retail has been around ever since mankind started bartering.  The earliest transactions were very specific to the individuals buying and selling, then someone had the bright idea to open a store.  Those transactions were a little more generic, but the store owner still knew his customers and what they wanted.  As the chains rolled out, customer intimacy was sacrificed for scale, and retailers began to rely on segments and clusters.  But thanks to the widespread availability of data and the technology to convert said data into information, retailers are getting back to details. The retail industry is following a maturity model for analytics that is has progressed through five stages, each delivering more value than the previous. Store Analytics Brick-and-mortar retailers (and pure-play catalogers as well) that collect anonymous basket-level data are able to get some sense of demand to help with allocation decisions.  Promotions and foot-traffic can be measured to understand marketing effectiveness and perhaps focus groups can help test ideas.  But decisions are influenced by the majority, using faceless customer segments and aggregated industry data points.  Loyalty programs help a little, but in many cases the cost outweighs the benefits. Web Analytics The Web made it much easier to collect data on specific, yet still anonymous consumers using cookies to track visits. Clickstreams and product searches are analyzed to understand the purchase journey, gauge demand, and better understand up-selling opportunities.  Personalization begins to allow retailers target market consumers with recommendations. Cross-Channel Analytics This phase is a minor one, but where most retailers probably sit today.  They are able to use information from one channel to bolster activities in another. However, there are technical challenges combining data silos so its not an easy task.  But for those retailers that are able to perform analytics on both sources of data, the pay-off is pretty nice.  Revenue per customer begins to go up as customers have a better brand experience. Mobile & Social Analytics Big data technologies are enabling a 360-degree view of the customer by incorporating psychographic data from social sites alongside traditional demographic data.  Retailers can track individual preferences, opinions, hobbies, etc. in order to understand a consumer's motivations.  Using mobile devices, consumers can interact with brands anywhere, anytime, accessing deep product information and reviews.  Mobile, combined with a loyalty program, presents an opportunity to put shopping into geographic context, understanding paths to the store, patterns within the store, and be an always-on advertising conduit. Omni-Channel Analytics All this data along with the proper technology represents a new paradigm in which the clock is turned back and retail becomes very personal once again.  Rich, individualized data better illuminates demand, allows for highly localized assortments, and helps tailor up-selling.  Interactions with all channels help build an accurate profile of each consumer, and allows retailers to tailor the retail experience to meet the heightened expectations of today's sophisticated shopper.  And of course this culminates in greater customer satisfaction and business profitability.

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• Comparing Isis, Google, and Paypal

  - by David Dorf

  Back in 2010 I was sure NFC would make great strides, but here we are two years later and NFC doesn't seem to be sticking. The obvious reason being the chicken-and-egg problem.  Retailers don't want to install the terminals until the phones support NFC, and vice-versa. So consumers continue to sit on the sidelines waiting for either side to blink and make the necessary investment.  In the meantime, EMV is looking for a way to sneak into the US with the help of the card brands. There are currently three major solutions that are battling in the marketplace.  All three know that replacing mag-stripe alone is not sufficient to move consumers.  Long-term it's the offers and loyalty programs combined with tendering that make NFC attractive. NFC solutions cross lots of barriers, so a strong partner system is required.  The solutions need to include the carriers, card brands, banks, handset manufacturers, POS terminals, and most of all lots of merchants.  Lots of coordination is necessary to make the solution seamless to the consumer. Google Wallet Google's problem has always been that only the Nexus phone has an NFC chip that supports their wallet.  There are a couple of additional phones out there now, but adoption is still slow.  They acquired Zavers a while back to incorporate digital coupons, but the the bulk of their users continue to be non-NFC.  They have taken an open approach by not specifying particular payment brands.  Google is piloting in San Francisco and New York, supporting both MasterCard PayPass and stored value. I suppose the other card brands may eventually follow.  There's no cost for consumers or merchants -- Google will make money via targeted ads. Isis Not long after Google announced its wallet, AT&T, Verizon, and T-Mobile announced a joint venture called Isis.  They are in the unique position of owning the SIM in the phones they issue.  At first it seemed Isis was a vehicle for the carriers to compete with the existing card brands, but Isis later switched to a generic wallet that supports the major card brands.  Isis reportedly charges issuers a $5 fee per customer per year.  Isis will pilot this summer in Salt Lake City and Austin. PayPal PayPal, the clear winner in the online payment space beyond traditional credit cards, is trying to move into physical stores.  After negotiations with Google to provide a wallet broke off, PayPal decided to avoid NFC altogether, at least for now, and focus on payments without any physical card or phone.  By avoiding NFC, consumers don't need an NFC-enabled phone and merchants don't need a new reader.  Consumers must enter their phone number and PIN in the merchant's existing device, or they can enter their PIN in the PayPal inStore app running on their phone, then show the merchant a unique barcode which authorizes payment. Paypal is free for consumers and charges a fee for merchants.  Its not clear, at least to me, how PayPal handles fraudulent transactions and whether the consumer is protected. The wildcard is, of course, Apple.  Their mobile technologies set the standard, so incorporating NFC chips would certainly accelerate adoption of many payment solutions.  Their announcement today of the iOS Passbook is a step in the right direction, but stops short of handling payments. For those retailers that have invested in modern terminals, it seems the best strategy is to support all the emerging solutions and let the consumers choose the winner.

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• Conflict Minerals - Design to Compliance

  - by C. Chadwick

  Dr. Christina  Schröder - Principal PLM Consultant, Enterprise PLM Solutions EMEA What does the Conflict Minerals regulation mean? Conflict Minerals has recently become a new buzz word in the manufacturing industry, particularly in electronics and medical devices. Known as the "Dodd-Frank Section 1502", this regulation requires SEC listed companies to declare the origin of certain minerals by 2014. The intention is to reduce the use of tantalum, tungsten, tin, and gold which originate from mines in the Democratic Republic of Congo (DRC) and adjoining countries that are controlled by violent armed militia abusing human rights. Manufacturers now request information from their suppliers to see if their raw materials are sourced from this region and which smelters are used to extract the metals from the minerals. A standardized questionnaire has been developed for this purpose (download and further information). Soon, even companies which are not directly affected by the Conflict Minerals legislation will have to collect and maintain this information since their customers will request the data from their suppliers. Furthermore, it is expected that the public opinion and consumer interests will force manufacturers to avoid the use of metals with questionable origin. Impact for existing products Several departments are involved in the process of collecting data and providing conflict minerals compliance information. For already marketed products, purchasing typically requests Conflict Minerals declarations from the suppliers. In order to address requests from customers, technical operations or product management are usually responsible for keeping track of all parts, raw materials and their suppliers so that the required information can be provided. For complex BOMs, it is very tedious to maintain complete, accurate, up-to-date, and traceable data. Any product change or new supplier can, in addition to all other implications, have an effect on the Conflict Minerals compliance status. Influence on product development  It makes sense to consider compliance early in the planning and design of new products. Companies should evaluate which metals are needed or contained in supplier parts and if these could originate from problematic sources. The answer influences the cost and risk analysis during the development. If it is known early on that a part could be non-compliant with respect to Conflict Minerals, alternatives can be evaluated and thus costly changes at a later stage can be avoided. Integrated compliance management  Ideally, compliance data for Conflict Minerals, but also for other regulations like REACH and RoHS, should be managed in an integrated supply chain system. The compliance status is directly visible across the entire BOM at any part level and for the finished product. If data is missing, a request to the supplier can be triggered right away without having to switch to another system. The entire process, from identification of the relevant parts, requesting information, handling responses, data entry, to compliance calculation is fully covered end-to-end while being transparent for all stakeholders. Agile PLM Product Governance and Compliance (PG&C) The PG&C module extends Agile PLM with exactly this integrated functionality. As with the entire Agile product suite, PG&C can be configured according to customer requirements: data fields, attributes, workflows, routing, notifications, and permissions, etc… can be quickly and easily tailored to a customer’s needs. Optionally, external databases can be interfaced to query commercially available sources of Conflict Minerals declarations which obviates the need for a separate supplier request in many cases. Suppliers can access the system directly for data entry through a special portal. The responses to the standard EICC-GeSI questionnaire can be imported by the supplier or internally. Manual data entry is also supported. A set of compliance-specific dashboards and reports complement the functionality Conclusion  The increasing number of product compliance regulations, for which Conflict Minerals is just one example, requires companies to implement an efficient data and process management in this area. Consumer awareness in this matter increases as well so that an integrated system from development to production also provides a competitive advantage. Follow this link to learn more about Agile's PG&C solution

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• Bowing to User Experience

  As a consumer of geeky news it is hard to check my Google Reader without running into two or three posts about Apples iPad and in particular the changes to the developer guidelines which seemingly restrict developers to using Apples Xcode tool and Objective-C language for iPad apps. One of the alternatives to Objective-C affected, is MonoTouch, an option with some appeal to me as it is based on the Mono implementation of C#. Seemingly restricted is the key word here, as far as I can tell, no official announcement has been made about its fate. For more details around MonoTouch for iPhone OS, check out Miguel de Icazas post: http://tirania.org/blog/archive/2010/Apr-28.html. These restrictions have provoked some outrage as the perception is that Apple is arrogantly restricting developers freedom to create applications as they choose and perhaps unwittingly shortchanging iPhone/iPad users who wont benefit from these now never-to-be-made great applications. Apples response has mostly been to say they are concentrating on providing a certain user experience to their customers, and to do this, they insist everyone uses the tools they approve. Which isnt a surprising line of reasoning given Apple restricts the hardware used and content of the apps already. The vogue term for this approach is curated, as in a benevolent museum director selecting only the finest artifacts for display or a wise gardener arranging the plants in a garden just so. If this is what a curated experience is like it is hard to argue that consumers are not responding. My iPhone is probably the most satisfying piece of technology I own. Coming from the Razr, it really was an revolution in how the form factor, interface and user experience all tied together. While the curated approach reinvented the smart phone genre, it is easy to forget that this is not a new approach for Apple. Macbooks and Macs are Apple hardware that run Apple software. And theyve been successful, but not quite in the same way as the iPhone or iPad (based on early indications). Why not? Well a curated approach can only be wildly successful if the curator a) makes the right choices and b) offers choices that no one else has. Although its advantages are eroding, the iPhone was different from other phones, a unique, focused, touch-centric experience. The iPad is an attempt to define another category of computing. Macs and Macbooks are great devices, but are not fundamentally a different user experience than a PC, you still have windows, file folders, mouse and keyboard, and similar applications. So the big question for Apple is can they hold on to their market advantage, continuing innovating in user experience and stay on top? Or are they going be like Xerox, and the rest of the world says thank you for the windows metaphor, now let me implement that better? It will be exciting to watch, with Android already a viable competitor and Microsoft readying Windows Phone 7. And to close the loop back to the restrictions on developing for iPhone OS. At this point the main target appears to be Adobe and Adobe Flash. Apples calculation is that a) they dont need those developers or b) the developers they want will learn Apples stuff anyway. My guess is that they are correct; that as much as I like the idea of developers having more options, I am not going to buy a competitors product to spite Apple unless that product is just as usable. For a non-technical consumer, I dont know that this conversation even factors into the buying decision. If it did, wed be talking about how Microsoft is trying to retake a slice of market share from the behemoth that is Linux.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• The Social Content Conundrum

  - by Mike Stiles

  Here’s the social content conundrum: people who are not entertainers are being asked to entertain. Despite a world of skilled MBAs, marketing savants, technological innovators, analysts, social strategists and consultants, every development in social for brands keeps boomeranging right back to the same unavoidable truth. Success hinges on having content creators who know how to entertain the target audience. You can’t make this all about business-processes. You can’t make this all about technology, though data is critical and helps inform content. This is about having human beings who know the audience, know what they’d love to see, and can create the magic that will draw and hold them. Since showing up in the News Feed is critical for exposition and engagement, and since social ads primarily serve to amplify content that’s performing well, I’m comfortable saying content creators are becoming exponentially recruited and valued. They will no longer be commodities. They’ll be your stars. Social has fundamentally changed the relationship between brand and consumer. No longer can the customer be told to sit down, shut up, and listen to our ads. It’s now all about what consumers are willing to watch or read. Their patience for subjecting themselves to material they aren’t interested in is waning. Therefore, brands must now be producers of entertainment and information content, not merely placers of ads within someone else’s content. Social has given you a huge stage, with an audience sitting out there waiting to see what you’re going to do. What are you putting on that stage? For most corporate environments, entertaining is alien. It’s risky and subjective. Most operate around two foundational principles: control and fear. To entertain and inform with branded content, some control has to go. You control the product. Past that, control is being transferred into the hands of the consumer. The “fear first” culture also has to yield. If you strive to never make waves, you will move absolutely nothing. Because most corporations don’t house entertainers, they must be found then trusted. They’re usually a little weird. The ideas they’ll bring may seem “out there.” But like any business professional, they’ve gone through the training and experiences that make them uniquely good at what they do, even if you don’t quite understand them. It’s okay. It’s what the audience thinks that matters. Get it right, and you’ll be generating one ambassador after another who’s proud to be identified with the brand and will regularly consume and share your content. Entertainment entities are able to shape our culture and succeed beyond their wildest dreams by being beholden to one thing…what the public likes and wants. When brands put the same emphasis on crowd-pleasing content, they too will enjoy brand fame the likes of which they’ve never seen. The stage is yours. Now get out there and go for that applause.

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• g++ C++0x enum class Compiler Warnings

  - by Travis G

  I've been refactoring my horrible mess of C++ type-safe psuedo-enums to the new C++0x type-safe enums because they're way more readable. Anyway, I use them in exported classes, so I explicitly mark them to be exported: enum class __attribute__((visibility("default"))) MyEnum : unsigned int { One = 1, Two = 2 }; Compiling this with g++ yields the following warning: type attributes ignored after type is already defined This seems very strange, since, as far as I know, that warning is meant to prevent actual mistakes like: class __attribute__((visibility("default"))) MyClass { }; class __attribute__((visibility("hidden"))) MyClass; Of course, I'm clearly not doing that, since I have only marked the visibility attributes at the definition of the enum class and I'm not re-defining or declaring it anywhere else (I can duplicate this error with a single file). Ultimately, I can't make this bit of code actually cause a problem, save for the fact that, if I change a value and re-compile the consumer without re-compiling the shared library, the consumer passes the new values and the shared library has no idea what to do with them (although I wouldn't expect that to work in the first place). Am I being way too pedantic? Can this be safely ignored? I suspect so, but at the same time, having this error prevents me from compiling with Werror, which makes me uncomfortable. I would really like to see this problem go away.

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• ActiveMq NMS Disconnects after about 30 seconds

  - by Kelly

  'm trying to do simple pub/sub with ActiveMq. I can get it all working fine, but the subscriber disconnects after about 30 seconds. I've looked for a timeout type of value I can change but nothing seems to be working. Here is the subscriber: using System; using Apache.NMS; using Apache.NMS.ActiveMQ; using Apache.NMS.ActiveMQ.Commands; namespace ActiveMQCatcher { internal class Program { private static void Main(string[] args) { IConnectionFactory factory = new ConnectionFactory("tcp://localhost:61616/"); using (IConnection connection = factory.CreateConnection()) { connection.ClientId = "MYID"; connection.Start(); using (ISession session = connection.CreateSession()) { IMessageConsumer consumer = session.CreateConsumer(new ActiveMQTopic("MYTOPIC"), null, false); consumer.Listener += consumer_Listener; Console.ReadLine(); } connection.Stop(); } } private static void consumer_Listener(IMessage message) { Console.WriteLine("Got: " + ((ITextMessage) message).Text); } } } I tried this: connection.RequestTimeout = TimeSpan.MaxValue; But it didn't seem to change anything. To get the problem just run the program and sit waiting for about 30 seconds. You can see the connection disappear in the ActiveMQ Console (http://localhost:8161/admin/connections.jsp by default) Any ideas?

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• Ruby-on-rails: routing problem: controller action looks for show when it should look for finalize

  - by cbrulak

  background: trying to use the twitter gem for ruby-on-rails. in routes: map.resources :twitter_sessions map.finalize_twitter_sessions 'twitter_sessions/finalize', :controller => 'twitter_sessions', :action => 'finalize' (twitter_sessions is the controller for the twitter sessions in my app). The view has one file new.html.erb and is very simple: <% form_tag(twitter_sessions_path) do |f| %> <p><%= submit_tag "twitter!" %></p> <% end %> and the twitter_sessions_controller.rb: def new end def create oauth.set_callback_url(finalize_twitter_sessions_url) session['rtoken'] = oauth.request_token.token session['rsecret'] = oauth.request_token.secret redirect_to oauth.request_token.authorize_url end def destroy reset_session redirect_to new_session_path end def finalize oauth.authorize_from_request(session['rtoken'], session['rsecret'], params[:oauth_verifier]) profile = Twitter::Base.new(oauth).verify_credentials session['rtoken'] = session['rsecret'] = nil session[:atoken] = oauth.access_token.token session[:asecret] = oauth.access_token.secret sign_in(profile) redirect_back_or root_path end However, after I click the "twitter" button, I get this error: 401 Unauthorized .../gems/oauth-0.3.6/lib/oauth/consumer.rb:200:in `token_request' .../gems/oauth-0.3.6/lib/oauth/consumer.rb:128:in `get_request_token' .../gems/twitter-0.9.2/lib/twitter/oauth.rb:32:in `request_token' .../gems/twitter-0.9.2/lib/twitter/oauth.rb:25:in `set_callback_url' app/controllers/twitter_sessions_controller.rb:7:in `create' If I go to the finalize url, http://localhost:3000/twitter_sessions/finalize, directly, I get this error: Unknown action No action responded to show. Actions: create, destroy, finalize, isLoggedInToBeta, login_required, and new Any ideas? Thanks

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• Can I use manifests to consume a COM server without specifying its version?

  - by sharptooth

  Two of our programs use the same COM server (also made by us) with the same class ids. Each program when installing copies the COM server files into its folder and regsvr32s the COM server. The problem is how to install the COM server so that the user can install either one or both of our programs into different folders in any order and likely of different versions. Clearly it's impossible without changing the class ids and that's lots of hassle with configurations. Ideally we would like to use manifests for that and go without regsvr32. The problem is every time I read about reg-free COM (for example, here) there's the version attribute in the assemblyIdentity. The version number should change every nightly build and I totally don't like the idea of (automatically) adjusting it. I understand why specifying dependency on a specific version is good, but it's completely useless in our scenarion. Is there a way to write manifests for both the COM server and the consumer so that they don't specify versions and just work with whatever version of the file happens to be in the folder? Also is there a way to restrict the search to the same folder as the consumer?

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• Is Google the only OpenID provider that requires "identifier_select"?

  - by Skrat

  I am developing an OpenID consumer in PHP and am using the fantastic LightOpenID library (http://gitorious.org/lightopenid). Basing my code off of that found in the example client script I have successfully created a consumer. However, I've run across a snag: Google requires the openid.identity and openid.claimed_id to be set to "http://specs.openid.net/auth/2.0/identifier_select" (see here). If I do that it works but other providers (i.e. AOL) don't. Here are my questions: Is Google a corner case –– is it the only OpenID provider where identifier_select is required, contrary to the OpenID specs? Is there a shortcoming in the LightOpenID library? Is my understanding of how OpenID works incorrect? If Google is not the only provider that requires identifier_select are there a finite number of them which I'll just hardcode in, or is there someway to determine this through the OpenID spec? I'm new to the internals of OpenID so I wouldn't be surprised if this is a dumb question. I haven't been able to find any info on this subject after scouring the Internet.

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• Storing Credit Card Numbers in SESSION - ways around it?

  - by JM4

  I am well aware of PCI Compliance so don't need an earful about storing CC numbers (and especially CVV nums) within our company database during checkout process. However, I want to be safe as possible when handling sensitive consumer information and am curious how to get around passing CC numbers from page to page WITHOUT using SESSION variables if at all possible. My site is built in this way: Step 1) collect Credit Card information from customer - when customer hits submit, the information is first run through JS validation, then run through PHP validation, if all passes he moves to step 2. Step 2) Information is displayed on a review page for customer to make sure the details of their upcoming transaction are shown. Only the first 6 and last 4 of the CC are shown on this page but card type, and exp date are shwon fully. If he clicks proceed, Step 3) The information is sent to another php page which runs one last validation, sends information through secure payment gateway, and string is returned with details. Step 4) If all is good and well, the consumer information (personal, not CC) is stored in DB and redirected to a completion page. If anything is bad, he is informed and told to revisit the CC processing page to try again (max of 3 times). Any suggestions?

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• Why does an authorized OAuth request token need to be exchanged for an access token?

  - by Joe Shaw

  I'm wondering what the reasons are for OAuth to require a round-trip to the data provider to exchange an authorized request token for an access token. My understanding of the OAuth workflow is: Requesting site (consumer) gets a request token from the data provider site (service provider). Requesting site asks the data provider site to authenticate the user, passing in a callback. Once the user has been authenticated and authorized the requesting site, the user is directed back to the requesting site (consumer) via the callback provided which passes back the now-authorized request token and a verification code. The requesting site exchanges the request token for an access token. The requesting site uses the access token to get data from the data provider site. Assuming I got that right, why couldn't the callback simply provide the access token to the requesting site directly in step 3, eliminating step 4? Why is the request to exchange the request token for the access token necessary? Does it exist solely for consumers that require users to enter the verification code manually, with the thought that it would be shorter and simpler than the access token itself?

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• Processing XML comments in order using SAX & Cyberneko

  - by Joel

  I'm using cyberneko to clean and process html documents. I need to be able to process all the comments that occur in the original html documents. I've configured the cyberneko sax parser to process comments like so: parser.setProperty("http://xml.org/sax/properties/lexical-handler", consumer); ...using the same consumer as I am for DOM events. I get a callback for each of the comments: @Override public void comment(char[] arg0, int arg1, int arg2) throws SAXException { System.out.println("COMMENT::: "+new String(arg0, arg1, arg2)); } The problem I have is that all the comments are processed first, out of context of the DOM. i.e. I get a callback for all the comments before the document head, body etc.... What I'd like is for the comment callbacks to occur in the order they occur in the DOM. Edit: what I'm actually trying to do is parse the instructions for IE in the original html, such as: <!--[if lte IE 6]><body class="news ie"><![endif]--> At the moment they are all dropped, I need to include them in the cleaned HTML document.

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• Which is faster: Appropriate data input or appropriate data structure?

  - by Anon

  I have a dataset whose columns look like this: Consumer ID | Product ID | Time Period | Product Score 1 | 1 | 1 | 2 2 | 1 | 2 | 3 and so on. As part of a program (written in C) I need to process the product scores given by all consumers for a particular product and time period combination for all possible combinations. Suppose that there are 3 products and 2 time periods. Then I need to process the product scores for all possible combinations as shown below: Product ID | Time Period 1 | 1 1 | 2 2 | 1 2 | 2 3 | 1 3 | 2 I will need to process the data along the above lines lots of times ( 10k) and the dataset is fairly large (e.g., 48k consumers, 100 products, 24 time periods etc). So speed is an issue. I came up with two ways to process the data and am wondering which is the faster approach or perhaps it does not matter much? (speed matters but not at the cost of undue maintenance/readability): Sort the data on product id and time period and then loop through the data to extract data for all possible combinations. Store the consumer ids of all consumers who provided product scores for a particular combination of product id and time period and process the data accordingly. Any thoughts? Any other way to speed up the processing? Thanks

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• Properties!Details (run-time length)

  - by user33666

  When you take clips and turn them into computer playable files, whether .TS or .MOV or .MPG, .MP4, .VOB, etc., do you as the producer actually manually write into some field in a "Details" section of your video editor what the video length is, so that it can be read by the eventual user's video player? Or is this activity performed automatically by the video editor? I'm asking because: when a mouse is passed over a file line item in Windows 7 Shell (Windows Explorer) a little box is displayed where the mouse meets the file line item and provides simple name and size properties, one of which (if it's a media file) is run length. How does that figure get there into the file (later to be read be Windows or OS X)? Thanks for any info.

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• Windows 8 not accepting password for a while

  - by soandos

  I recently upgraded from windows 8 Consumer Preview to Windows 8 Pro (RTM through dreamspark premium), and have the following issue: When I attempt to log in after a restart, it often takes a while (~3 minutes) for the computer to accept the password (Each try goes relatively quickly, a few seconds at most before telling me I have an incorrect password). I changed the password, and this issue is unresolved (the old password came with the upgrade). What could be doing this?

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• Routers with decent parental monitoring / traffic logging?

  - by antiver

  I'm looking for consumer router / firmware recommendations with reasonably robust remote URL / hostname logging & reporting functionality. Most logging functionality I've seen is terrible - reporting only IP addresses, not rolling up reports or reporting any useful statistics. The logs are also often limited to merely the last few minutes/hours when handling high-traffic loads. Bonus points for providing a screenshot of the log reporting interface!

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• Is it safe to leave a broadband router running 24/7?

  - by Anirvan

  My father-in-law's ISP warned him in the strictest possible terms to physically turn off his rented Nokia Siemens C2110 PPPoE broadband router when not in use. Everyone I know leaves their broadband router on all the time, and I've never heard of any negative impacts. Is leaving a consumer broadband router running 24/7 really problematic? Is the ISP in question being ridiculously paranoid?

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• What do we know about Windows 8? [closed]

  - by Larsenal

  Those who have been running Win7 since the early builds (myself included) are eager to know what's coming next. While we may for the time being have little more than hearsay and hints, let's collect our collective SO knowledge on the next consumer version of Windows.

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• Will running CSF & Bastille cause any conflicts?

  - by MatW

  I'm taking my first steps into the world of un-managed servers, and have confused myself whilst reading through the 101 tutorials on server hardening that Google spews out! The most recent advice I have been given is to install both CSF and Bastille on my server (used to serve a consumer-facing ecommerce site and act as the business' email server), but my understanding was that both of these tools were an abstraction layer above netfilter / iptables. Will installing both packages cause any conflicts, or do they play well together?

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• new xp install, but it moves slow

  - by doug

  hi there I just installed new XP windows OS on a old laptop. I did also all the updates I was asked for. I installed also, the latest driver updates from the official laptop producer site. Now, when I try to use that laptop to talk on Yahoo! Messenger, the sound quality is very bad, and I barely hear what the other person is saying. Before I was reinstalling the XP the laptop were working fine. do you have any tips for me? What software utilities to try in order to improve it's performance? what software utilities to install in order to test it's performances?

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• Can I disable certificate error/warning in Firefox/Chrome/Internet Explorer?

  - by Poni

  Exactly as the title says; I don't mind which browser, I just want to type "https://........" and see the page normally without any certificate error, knowing that I might risk myself by allowing an invalid certificate! It seems like every browser producer thinks he knows better than me, the Super User !! =) Now, does anyone know how to remove warning/error related to this? In any of these browsers (Firefox/Chrome/Internet Explorer/[you-may-suggest])? Oh, and don't advise me a workaround like adding to exceptions. Please don't mention that. I'd highly appriciate a concise & precise answer! Edit: The answer I seek concerns ONLY the browser. No third-party objects to be used.

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• Software for capturing still image snapshots from video input

  - by cantabilesoftware

  What software is available that will let me watch video from a USB video capture device at full PAL/NTSC resolution and capture a still image at a button press? More info: I'm using a KaiserBaas USB capture device (http://www.kaiserbaas.com/kaiser-baas-product-page/converters/video-to-dvd-maker), and want to capture screen shots from a PS2 connected to it. I'd like to play the game at the full PS2 resolution and capture certain scenes. The device has a one-touch snapshot button on it, but I can't seem to make it work and there's no mention of it anywhere in the documentation. The device works and the video appears in Power Producer (the included software), but I think it previews it smaller than the full resolution. I could print screen it, but having to crop will be a pain.

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• TV network capabilities.

  - by Narcolapser

  Question: Can the major TV producer's internet TV systems access network resource? Info: I'm looking for large TV's right now for my company to set up in conference rooms. We want the ability to load presentations with out having to have a computer to do so. Our hope is to put things on to network drives and access and display them from there. I've heard that LG's can do this if you convert the power point file in to a show format. that's fine. I just need to get this information to the TV with out the computer attached. Can anyone tell me if companies like LG, Vizio, Sony, Samsung, etc. have TV's that are capable of doing this? Thanks ~n

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• What are the real differences between the different cellular network types? CDMA/GSM/3G, etc?

  - by leftovers

  There are all of these different cellular technologies in use. I'm assuming they all have their own advantages, or maybe use each other in some way. What is the actual difference from both a technology and a consumer standpoint?

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