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• Get More From Your Service Request

  - by Get Proactive Customer Adoption Team

  Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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• Class design issue

  - by user2865206

  I'm new to OOP and a lot of times I become stumped in situations similar to this example: Task: Generate an XML document that contains information about a person. Assume the information is readily available in a database. Here is an example of the structure: <Person> <Name>John Doe</Name> <Age>21</Age> <Address> <Street>100 Main St.</Street> <City>Sylvania</City> <State>OH</State> </Address> <Relatives> <Parents> <Mother> <Name>Jane Doe</Name> </Mother> <Father> <Name>John Doe Sr.</Name> </Father> </Parents> <Siblings> <Brother> <Name>Jeff Doe</Name> </Brother> <Brother> <Name>Steven Doe</Name> </Brother> </Siblings> </Relatives> </Person> Ok lets create a class for each tag (ie: Person, Name, Age, Address) Lets assume each class is only responsible for itself and the elements directly contained Each class will know (have defined by default) the classes that are directly contained within them Each class will have a process() function that will add itself and its childeren to the XML document we are creating When a child is drawn, as in the previous line, we will have them call process() as well Now we are in a recursive loop where each object draws their childeren until all are drawn But what if only some of the tags need to be drawn, and the rest are optional? Some are optional based on if the data exists (if we have it, we must draw it), and some are optional based on the preferences of the user generating the document How do we make sure each object has the data it needs to draw itself and it's childeren? We can pass down a massive array through every object, but that seems shitty doesnt it? We could have each object query the database for it, but thats a lot of queries, and how does it know what it's query is? What if we want to get rid of a tag later? There is no way to reference them. I've been thinking about this for 20 hours now. I feel like I am misunderstanding a design principle or am just approaching this all wrong. How would you go about programming something like this? I suppose this problem could apply to any senario where there are classes that create other classes, but the classes created need information to run. How do I get the information to them in a way that doesn't seem fucky? Thanks for all of your time, this has been kicking my ass.

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• PCI Encryption Key Management

  - by Unicorn Bob

  (Full disclosure: I'm already an active participant here and at StackOverflow, but for reasons that should hopefully be obvious, I'm choosing to ask this particular question anonymously). I currently work for a small software shop that produces software that's sold commercially to manage small- to mid-size business in a couple of fairly specialized industries. Because these industries are customer-facing, a large portion of the software is related to storing and managing customer information. In particular, the storage (and securing) of customer credit card information. With that, of course, comes PCI compliance. To make a long story short, I'm left with a couple of questions about why certain things were done the way they were, and I'm unfortunately without much of a resource at the moment. This is a very small shop (I report directly to the owner, as does the only other full-time employee), and the owner doesn't have an answer to these questions, and the previous developer is...err...unavailable. Issue 1: Periodic Re-encryption As of now, the software prompts the user to do a wholesale re-encryption of all of the sensitive information in the database (basically credit card numbers and user passwords) if either of these conditions is true: There are any NON-encrypted pieces of sensitive information in the database (added through a manual database statement instead of through the business object, for example). This should not happen during the ordinary use of the software. The current key has been in use for more than a particular period of time. I believe it's 12 months, but I'm not certain of that. The point here is that the key "expires". This is my first foray into commercial solution development that deals with PCI, so I am unfortunately uneducated on the practices involved. Is there some aspect of PCI compliance that mandates (or even just strongly recommends) periodic key updating? This isn't a huge issue for me other than I don't currently have a good explanation to give to end users if they ask why they are being prompted to run it. Question 1: Is the concept of key expiration standard, and, if so, is that simply industry-standard or an element of PCI? Issue 2: Key Storage Here's my real issue...the encryption key is stored in the database, just obfuscated. The key is padded on the left and right with a few garbage bytes and some bits are twiddled, but fundamentally there's nothing stopping an enterprising person from examining our (dotfuscated) code, determining the pattern used to turn the stored key into the real key, then using that key to run amok. This seems like a horrible practice to me, but I want to make sure that this isn't just one of those "grin and bear it" practices that people in this industry have taken to. I have developed an alternative approach that would prevent such an attack, but I'm just looking for a sanity check here. Question 2: Is this method of key storage--namely storing the key in the database using an obfuscation method that exists in client code--normal or crazy? Believe me, I know that free advice is worth every penny that I've paid for it, nobody here is an attorney (or at least isn't offering legal advice), caveat emptor, etc. etc., but I'm looking for any input that you all can provide. Thank you in advance!

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• Is Your Company Social on the Inside?

  - by Mike Stiles

  As we talk about the extension of social from an outbound-facing marketing tool to a platform that will reach across the entire enterprise, servicing multiple functions of that enterprise, it might be time to take a look at how social can be effectively employed for internal communications. Remember the printed company newsletter? Yeah, nobody reads it. Remember the emailed company newsletter? Yeah, nobody reads it. Why not? Shouldn’t your employees care about the company more than anything else in life and be voraciously hungry for any information related to it? The more realistic prospect is that a company’s employees don’t behave much differently at work where information is concerned than they do in their personal lives. They “tune in” to information that’s immediately relevant to them, that peaks their interest, and/or that’s presented in a visually engaging way. That currently makes an internal social platform the most ideal way to communicate within the organization. It not only facilitates more immediate, more targeted (and thus more relevant) messaging from the company out to employees, it sets a stage for employees to communicate with each other and efficiently get answers to questions from peers. It’s a collaboration tool on steroids. If you build such an internal social portal and you do it right, will employees use it? Considering social media has officially been declared more addictive than cigarettes, booze and sex…probably. But what does it mean to do an internal social platform “right”? The bar has been set pretty high. Your employees are used to Twitter and Facebook, and would roll their eyes at anything less simple or harder to navigate than those. All the Facebook best practices would apply to your internal social as well, including the importance of managing posting frequency, using photos and video, moderation & response, etc. And don’t worry, you won’t be the first to jump in. WPP's global digital agency Possible has its own social network called Colab. Nestle has “The Nest.” Red Robin’s got one. I myself got an in-depth look at McGraw-Hill’s internal social platform at Blogwell NYC. Some of these companies are building their own platforms, others are buying them off the shelf or customizing readymade solutions. But you won’t be the last either. Prescient Digital Media and the IABC learned 39% of companies don’t offer employees any social tools. Not a social network, not discussion forums, not even IM. And a great many continue to ban the use of Facebook and Twitter on the premises. That’s pretty astonishing since social has become as essential a modern day communications tool as the telephone. But such holdouts will pay a big price for being mired in fear while competitors exploit social connections unchallenged. Fish where the fish are. If social has become the way people communicate and take in information, let that be the way communication is trafficked in the organization.

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• Getting Started with Cloud Computing

  - by juanlarios

  You’ve likely heard about how Office 365 and Windows Intune are great applications to get you started with Cloud Computing. Many of you emailed me asking for more info on what Cloud Computing is, including the distinction between "Public Cloud" and "Private Cloud". I want to address these questions and help you get started. Let's begin with a brief set of definitions and some places to find more info; however, an excellent place where you can always learn more about Cloud Computing is the Microsoft Virtual Academy. Public Cloud computing means that the infrastructure to run and manage the applications users are taking advantage of is run by someone else and not you. In other words, you do not buy the hardware or software to run your email or other services being used in your organization – that is done by someone else. Users simply connect to these services from their computers and you pay a monthly subscription fee for each user that is taking advantage of the service. Examples of Public Cloud services include Office 365, Windows Intune, Microsoft Dynamics CRM Online, Hotmail, and others. Private Cloud computing generally means that the hardware and software to run services used by your organization is run on your premises, with the ability for business groups to self-provision the services they need based on rules established by the IT department. Generally, Private Cloud implementations today are found in larger organizations but they are also viable for small and medium-sized businesses since they generally allow an automation of services and reduction in IT workloads when properly implemented. Having the right management tools, like System Center 2012, to implement and operate Private Cloud is important in order to be successful. So – how do you get started? The first step is to determine what makes the most sense to your organization. The nice thing is that you do not need to pick Public or Private Cloud – you can use elements of both where it makes sense for your business – the choice is yours. When you are ready to try and purchase Public Cloud technologies, the Microsoft Volume Licensing web site is a good place to find links to each of the online services. In particular, if you are interested in a trial for each service, you can visit the following pages: Office 365, CRM Online, Windows Intune, and Windows Azure. For Private Cloud technologies, start with some of the courses on Microsoft Virtual Academy and then download and install the Microsoft Private Cloud technologies including Windows Server 2008 R2 Hyper-V and System Center 2012 in your own environment and take it for a spin. Also, keep up to date with the Canadian IT Pro blog to learn about events Microsoft is delivering such as the IT Virtualization Boot Camps and more to get you started with these technologies hands on. Finally, I want to ask for your help to allow the team at Microsoft to continue to provide you what you need. Twice a year through something we call "The Global Relationship Study" – they reach out and contact you to see how they're doing and what Microsoft could do better. If you get an email from "Microsoft Feedback" with the subject line "Help Microsoft Focus on Customers and Partners" between March 5th and April 13th, please take a little time to tell them what you think. Cloud Computing Resources: Microsoft Server and Cloud Computing site – information on Microsoft's overall cloud strategy and products. Microsoft Virtual Academy – for free online training to help improve your IT skillset. Office 365 Trial/Info page – get more information or try it out for yourself. Office 365 Videos – see how businesses like yours have used Office 365 to transition to the cloud. Windows Intune Trial/Info – get more information or try it out for yourself. Microsoft Dynamics CRM Online page – information on trying and licensing Microsoft Dynamics CRM Online. Additional Resources You May Find Useful: Springboard Series Your destination for technical resources, free tools and expert guidance to ease the deployment and management of your Windows-based client infrastructure. TechNet Evaluation Center Try some of our latest Microsoft products for free, Like System Center 2012 Pre-Release Products, and evaluate them before you buy. AlignIT Manager Tech Talk Series A monthly streamed video series with a range of topics for both infrastructure and development managers. Ask questions and participate real-time or watch the on-demand recording. Tech·Days Online Discover what's next in technology and innovation with Tech·Days session recordings, hands-on labs and Tech·Days TV.

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• College Ratings via the Federal Government

  - by user9147039

  A few weeks back you might remember news about a higher education rating system proposal from the Obama administration. As I've discussed previously, political and stakeholder pressures to improve outcomes and increase transparency are stronger than ever before. The executive branch proposal is intended to make progress in this area. Quoting from the proposal itself, "The ratings will be based upon such measures as: Access, such as percentage of students receiving Pell grants; Affordability, such as average tuition, scholarships, and loan debt; and Outcomes, such as graduation and transfer rates, graduate earnings, and advanced degrees of college graduates.” This is going to be quite complex, to say the least. Most notably, higher ed is not monolithic. From community and other 2-year colleges, to small private 4-year, to professional schools, to large public research institutions…the many walks of higher ed life are, well, many. Designing a ratings system that doesn't wind up with lots of unintended consequences and collateral damage will be difficult. At best you would end up potentially tarnishing the reputation of certain institutions that were actually performing well against the metrics and outcome measures that make sense in their "context" of education. At worst you could spend a lot of time and resources designing a system that would lose credibility with its "customers". A lot of institutions I work with already have in place systems like the one described above. They are tracking completion rates, completion timeframes, transfers to other institutions, job placement, and salary information. As I talk to these institutions there are several constants worth noting: • Deciding on which metrics to measure is complicated. While employment and salary data are relatively easy to track, qualitative measures are more difficult. How do you quantify the benefit to someone who studies in one field that may not compensate him or her as well as another field but that provides huge personal fulfillment and reward is a difficult measure to quantify? • The data is available but the systems to transform the data into actual information that can be used in meaningful ways are not. Too often in higher ed information is siloed. As such, much of the data that need to be a part of a comprehensive system sit in multiple organizations, oftentimes outside the reach of core IT. • Politics and culture are big barriers. One of the areas that my team and I spend a lot of time talking about with higher ed institutions all over the world is the imperative to optimize for student success. This, like the tracking of the students’ achievement after graduation, requires a level or organizational capacity that does not currently exist. The primary barrier is the culture of "data islands" in higher ed, and the need for leadership to drive out the divisions between departments, schools, colleges, etc. and institute academy-wide analytics and data stewardship initiatives that will enable student success. • Data quality is a very big issue. So many disparate systems exist (some on premise, some "in the cloud") that keep data about "persons" using different means to identify them. Establishing a single source of truth about an individual and his or her data is difficult without some type of data quality policy and tools. Good tools actually exist but are seldom leveraged. Don't misunderstand - I think it's a great idea to drive additional transparency and accountability into the system of higher education. And not just at home, but globally. Students and parents need access to key data to make informed, responsible choices. The tools exist to not only enable this kind of information to be shared but to capture the very metrics stakeholders care most about and in a way that makes sense in the context of a given institution's "place" in the overall higher ed panoply.

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• I.T. Chargeback : Core to Cloud Computing

  - by Anand Akela

  Contributed by Mark McGill Consolidation and Virtualization have been widely adopted over the years to help deliver benefits such as increased server utilization, greater agility and lower cost to the I.T. organization. These are key enablers of cloud, but in themselves they do not provide a complete cloud solution. Building a true enterprise private cloud involves moving from an admin driven world, where the I.T. department is ultimately responsible for the provisioning of servers, databases, middleware and applications, to a world where the consumers of I.T. resources can provision their infrastructure, platforms and even complete application stacks on demand. Switching from an admin-driven provisioning model to a user-driven model creates some challenges. How do you ensure that users provisioning resources will not provision more than they need? How do you encourage users to return resources when they have finished with them so that others can use them? While chargeback has existed as a concept for many years (especially in mainframe environments), it is the move to this self-service model that has created a need for a new breed of chargeback applications for cloud. Enabling self-service without some form of chargeback is like opening a shop where all of the goods are free. A successful chargeback solution will be able to allocate the costs of shared I.T. infrastructure based on the relative consumption by the users. Doing this creates transparency between the I.T. department and the consumers of I.T. When users are able to understand how their consumption translates to cost they are much more likely to be prudent when it comes to their use of I.T. resources. This also gives them control of their I.T. costs, as moderate usage will translate to a lower charge at the end of the month. Implementing Chargeback successfully create a win-win situation for I.T. and the consumers. Chargeback can help to ensure that I.T. resources are used for activities that deliver business value. It also improves the overall utilization of I.T. infrastructure as I.T. resources that are not needed are not left running idle. Enterprise Manager 12c provides an integrated metering and chargeback solution for Enterprise Manager Targets. This solution is built on top of the rich configuration and utilization information already available in Enterprise Manager. It provides metering not just for virtual machines, but also for physical hosts, databases and middleware. Enterprise Manager 12c provides metering based on the utilization and configuration of the following types of Enterprise Manager Target: Oracle VM Host Oracle Database Oracle WebLogic Server Using Enterprise Manager Chargeback, administrators are able to create a set of Charge Plans that are used to attach prices to the various metered resources. These plans can contain fixed costs (eg. $10/month/database), configuration based costs (eg. $10/month if OS is Windows) and utilization based costs (eg. $0.05/GB of Memory/hour) The self-service user provisioning these resources is then able to view a report that details their usage and helps them understand how this usage translates into cost. Armed with this information, the user is able to determine if the resources are delivering adequate business value based on what is being charged. Figure 1: Chargeback in Self-Service Portal Enterprise Manager 12c provides a variety of additional interfaces into this data. The administrator can access summary and trending reports. Summary reports allow the administrator to drill-down through the cost center hierarchy to identify, for example, the top resource consumers across the organization. Figure 2: Charge Summary Report Trending reports can be used for I.T. planning and budgeting as they show utilization and charge trends over a period of time. Figure 3: CPU Trend Report We also provide chargeback reports through BI Publisher. This provides a way for users who do not have an Enterprise Manager login (such as Line of Business managers) to view charge and usage information. For situations where a bill needs to be produced, chargeback can be integrated with billing applications such as Oracle Billing and Revenue Management (BRM). Further information on Enterprise Manager 12c’s integrated metering and chargeback: White Paper Screenwatch Cloud Management on OTN

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• Cloud Fact for Business Managers #3: Where You Data Is, and Who Has Access to It Might Surprise You

  - by yaldahhakim

  Written by: David Krauss While data security and operational risk conversations usually happen around the desk of a CCO/CSO (chief compliance and/or security officer), or perhaps the CFO, since business managers are now selecting cloud providers, they need to be able to at least ask some high-level questions on the topic of risk and compliance.  While the report found that 76% of adopters were motivated to adopt cloud apps because of quick access to software, most of these managers found that after they made a purchase decision their access to exciting new capabilities in the cloud could be hindered due to performance and scalability constraints put forth  by their cloud provider.  If you are going to let your business consume their mission critical business applications as a service, then it’s important to understand who is providing those cloud services and what kind of performance you are going to get.  Different types of departments, companies and industries will all have unique requirements so it’s key to take this also into consideration.   Nothing puts a CEO in a bad mood like a public data breach or finding out the company lost money when customers couldn’t buy a product or service because your cloud service provider had a problem.  With 42% of business managers having seen a data security breach in their department associated directly with the use of cloud applications, this is happening more than you think.   We’ve talked about the importance of being able to avoid information silos through a unified cloud approach and platform.  This is also important when keeping your data safe and secure, and a key conversation to have with your cloud provider.  Your customers want to know that their information is protected when they do business with you, just like you want your own company information protected.   This is really hard to do when each line of business is running different cloud application services managed by different cloud providers, all with different processes and controls.   It only adds to the complexity, and the more complex, the more risky and the chance that something will go wrong. What about compliance? Depending on the cloud provider, it can be difficult at best to understand who has access to your data, and were your data is actually stored.  Add to this multiple cloud providers spanning multiple departments and it becomes very problematic when trying to comply with certain industry and country data security regulations.  With 73% of business managers complaining that having cloud data handled externally by one or more cloud vendors makes it hard for their department to be compliant, this is a big time suck for executives and it puts the organization at risk. Is There A Complete, Integrated, Modern Cloud Out there for Business Executives?If you are a business manager looking to drive faster innovation for your business and want a cloud application that your CIO would approve of, I would encourage you take a look at Oracle Cloud.  It’s everything you want from a SaaS based application, but without compromising on functionality and other modern capabilities like embedded business intelligence, social relationship management (for your entire business), and advanced mobile.  And because Oracle Cloud is built and managed by Oracle, you can be confident that your cloud application services are enterprise-grade.  Over 25 Million users and 10 thousands companies around the globe rely on Oracle Cloud application services everyday – maybe your business should too.  For more information, visit cloud.oracle.com. Additional Resources •    Try it: cloud.oracle.com•    Learn more: http://www.oracle.com/us/corporate/features/complete-cloud/index.html•    Research Report: Cloud for Business Managers: The Good, the Bad, and the Ugly

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• Building Enterprise Smartphone App &ndash; Part 1: Why Build Smart Phone Apps

  - by Tim Murphy

  This is part 1 in a series of post based on a talk I gave recently at the Chicago Information Technology Architects Group.  Feel free to leave feedback. Intro Most of us already carry smartphones. We play games on them. We keep up with what is going on with our friends and our favorite teams. We take pictures of our kids at their events. But the question is if that is all they are good for. Many companies have aspects of their business that lend themselves to being performed by mobile devices. Some of them lean toward larger device such as tablets, but many can be executed on smartphones. This and the following articles will discuss some of the possible applications of smartphone technology for businesses, the platforms that are available and the considerations you need to make when building them. I'll take a look at some specific scenarios and wrap up with a couple of capabilities that are just emerging that can be used in the future. Why Build Enterprise Smartphone Applications So what are some of the ways that you can leverage smartphone technology to gain efficiency in your business or a clients business. There are a few major areas that I have seen mobile platforms being an advantage to. Your mobile sales force is a key candidate for leveraging smartphone apps.  They can visit clients in their retail location and place orders on site. It is a more personal approach which can gain you customer loyalty.  A sales person may also gather information about the way a client does business or who their target market is. This allows them you to focus marketing information or build customized support for your customer. You may also have need to track physical inventory in a store. This is something that has historically been done with laser scanners, but with the camera capabilities in today's phones and tablets it is possible to use more general multi-purpose devices.  This can save costs on both hardware and telecommunication contracts. Delivery verification is another area that historically has been the domain of specialized devices but can now be accomplished with smartphones.  This also reduces costs because it is also used for communicating with the driver and other operations.  Add to that the navigation capability of smartphones and you can see how the return on investment increases. Executives are always on the go. They spend most of their time in meetings and yet they need access to decision making information at their finger tips. With a smartphone app they can get alerts when major sales are closed or critical accounting process are completed that may need their attention. They can also answer questions by instantly pulling up BI reports. I have often heard operations support people say that they need things like VPN and RDP from their phones. If they can also have notifications of outages or critical support requests they can be react to situations without needing to be tied to their desks. These are all valid reasons to need smartphone applications.  In the next installment I will discuss platforms and features. del.icio.us Tags: Smartphones,Enterprise Smartphone Apps,Architecture

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• Server cannot set status after HTTP headers have been sent IIS7.5

  - by marcinn

  Hi, Sometimes I get exception in my production environment: Process information Process ID: 3832 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information Exception type: System.Web.HttpException Exception message: Server cannot set status after HTTP headers have been sent. Request information Request URL: http://www.myulr.pl/logon Request path: /logon User host address: 10.11.9.1 User: user001 Is authenticated: True Authentication Type: Forms Thread account name: NT AUTHORITY\NETWORK SERVICE Thread information Thread ID: 10 Thread account name: NT AUTHORITY\NETWORK SERVICE Is impersonating: False Stack trace: at System.Web.HttpResponse.set_StatusCode(Int32 value) at System.Web.HttpResponseWrapper.set_StatusCode(Int32 value) at System.Web.Mvc.HandleErrorAttribute.OnException(ExceptionContext filterContext) at System.Web.Mvc.ControllerActionInvoker.InvokeExceptionFilters(ControllerContext controllerContext, IList(1) filters, Exception exception) at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName) at System.Web.Mvc.Controller.ExecuteCore() at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__4() at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass1.<MakeVoidDelegate>b__0() at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass8(1).<BeginSynchronous>b__7(IAsyncResult _) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult(1).End() at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& ompletedSynchronously) I didn't noticed this error on my test environment what should I check? I am using ASP.NET MVC 2 (Release Candidate 2)

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• Using Three20's TTThumbsViewController in conjunction with TabBarController

  - by E-Madd

  I've been struggling to get TTThumbsViewController to work with my application's tab bar and navigation. Bit-by-bt, I've solved most of the problems. The first problem is what I see when I get to what is supposed to be a full-screen image view. It is creating a white block where the status bar used to be. See screen-shots... Any suggestions?

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• How to hide close button in wpf window?

  - by Michael Hedgpeth

  I'm writing a modal dialog in wpf. How do I set a wpf window to not have a close button? I'd still like for its WindowState to have a normal title bar. I found ResizeMode, WindowState, and WindowStyle, but none of those properties allow me to hide the close button but show the title bar, as in modal dialogs.

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• BASH: Convert absolute path into relative path given a current directory

  - by Paul Tarjan

  absolute="/foo/bar" current="/foo/baz/foo" # magic relative="../../bar" Can you help me with magic? (Hopefully not too complicated code...)

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• Converting a URI path to a relative file system path in .NET

  - by acdx

  How do I convert an absolute or relative URI path (e.g. /foo/bar.txt) to a corresponding relative file system path (e.g. foo\bar.txt)?

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• Problem registering a dll - Access Denied

  - by Vidar

  When trying to run regasm in Win2008 Server: regasm "C:\Program Files\FooProg\Bar.dll" /tlb:"C:\Program Files\FooProg\Bar.tlb" I get the following error: RegAsm : error RA0000 : An error occurred while saving the exported type library: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) what does this mean

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• how to replace latex macros with their definitions (using latex)

  - by RamyenHead

  How can I replace all occurrence of user defined latex macros with their definitions? For example, given this file old.tex \newcommand{\blah}[2]{#1 \to #2} ... foo \blah{egg}{spam} bar ... how to generate the file below in an automatic way new.tex ... foo egg \to spam bar ... Instead of reimplementing latex macro logic with perl, can I use latex or tex engine itself to do this?

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• RuntimeBinderException with dynamic in C# 4.0

  - by Terence Lewis

  I have an interface: public abstract class Authorizer<T> where T : RequiresAuthorization { public AuthorizationStatus Authorize(T record) { // Perform authorization specific stuff // and then hand off to an abstract method to handle T-specific stuff // that should happen when authorization is successful } } Then, I have a bunch of different classes which all implement RequiresAuthorization, and correspondingly, an Authorizer<T> for each of them (each business object in my domain requires different logic to execute once the record has been authorized). I'm also using a UnityContainer, in which I register various Authorizer<T>'s. I then have some code as follows to find the right record out of the database and authorize it: void Authorize(RequiresAuthorization item) { var dbItem = ChildContainer.Resolve<IAuthorizationRepository>() .RetrieveRequiresAuthorizationById(item.Id); var authorizerType = type.GetType(String.Format("Foo.Authorizer`1[[{0}]], Foo", dbItem.GetType().AssemblyQualifiedName)); dynamic authorizer = ChildContainer.Resolve(type) as dynamic; authorizer.Authorize(dbItem); } Basically, I'm using the Id on the object to retrieve it out of the database. In the background NHibernate takes care of figuring out what type of RequiresAuthorization it is. I then want to find the right Authorizer for it (I don't know at compile time what implementation of Authorizer<T> I need, so I've got a little bit of reflection to get the fully qualified type). To accomplish this, I use the non-generic overload of UnityContainer's Resolve method to look up the correct authorizer from configuration. Finally, I want to call Authorize on the authorizer, passing through the object I've gotten back from NHibernate. Now, for the problem: In Beta2 of VS2010 the above code works perfectly. On RC and RTM, as soon as I make the Authorize() call, I get a RuntimeBinderException saying "The best overloaded method match for 'Foo.Authorizer<Bar>.Authorize(Bar)' has some invalid arguments". When I inspect the authorizer in the debugger, it's the correct type. When I call GetType().GetMethods() on it, I can see the Authorize method which takes a Bar. If I do GetType() on dbItem it is a Bar. Because this worked in Beta2 and not in RC, I assumed it was a regression (it seems like it should work) and I delayed sorting it out until after I'd had a chance to test it on the RTM version of C# 4.0. Now I've done that and the problem still persists. Does anybody have any suggestions to make this work? Thanks Terence

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• Joining Multiple Fields Using Unix Join

  - by neversaint

  How can I do it? I have a file that looks like this foo 1 scaf 3 bar 2 scaf 3.3 File2 looks like this foo 1 scaf 4.5 foo 1 boo 2.3 bar 2 scaf 1.00 What I want to do is to fine lines that co-occur in file1 and file2 when field 1,2,3 are the same. Is there a way to do it?

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• append set to another set

  - by mr.bio

  Hi Is there a better way of appending a set to another set than iterating through each element ? i have : set<string> foo ; set<string> bar ; ..... for (set<string>::const_iterator p = foo.begin( );p != foo.end( ); ++p) bar.insert(*p); Is there a more efficient way to do this ?

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• Upgrade to Azure 2.2 SDK is causing roles to fail

  - by Jon Leach

  I have 3 worker roles and a web role in my project and I upgraded it to the new 2.2 SDK (required in VS2013). Ever since the upgrade, all of the worker roles are failing and they instantly recycle as soon as they're started. When the roles start, I'm getting these messages: Microsoft.WindowsAzure.ServiceRuntime Information: 200 : Role entrypoint . CALLING OnStart() Microsoft.WindowsAzure.ServiceRuntime Information: 202 : Role entrypoint . COMPLETED OnStart() The thread 0x441c has exited with code 259 (0x103). Microsoft.WindowsAzure.ServiceRuntime Information: 203 : Role entrypoint . CALLING Run() Microsoft.WindowsAzure.ServiceRuntime Warning: 204 : Role entrypoint . COMPLETED Run() ==> ROLE RECYCLING INITIATED Microsoft.WindowsAzure.ServiceRuntime Information: 503 : Role instance recycling is starting The thread 0x2684 has exited with code 259 (0x103) Two things draw my attention: I've started to see a bunch of errors "Cannot find or open the PDB file." But I don't know that this is directly relevant. I'm using VS 2013 and while the project lists the SDK as 2.2, the references within the roles are the 2.1 versions. Do I need to upgrade the components? Why wouldn't the project upgrade these automatically when I pulled the project into VS as it only support 2.2? Any thoughts on how to attach this are appreciated.

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• JQuery removeClass wildcard

  - by Jasie

  Is there any easy way to remove all classes matching, for example, color-* so if I have an element: <div id="hello" class="color-red color-brown foo bar"></div> after removing, it would be <div id="hello" class="foo bar"></div> Thanks!

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• How do I call a super class method

  - by KandadaBoggu

  I have two classes A, and B. Class B overrides the foo method of class A. Class B has a bar method where I want to call the foo method of the super class. What is the syntax for such a call? class A def foo "hello" end end class B def foo super + " world" end def bar # how to call the `foo` method of the super class? # something similar to super.foo end end

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• Problem with TextViews running into each other in RelativeLayout

  - by Janusz

  I have a problem with two Textviews on the same height in a RelativeLayout running into each other. I use the following Layout. <?xml version="1.0" encoding="utf-8"?> <RelativeLayout xmlns:android="http://schemas.android.com/apk/res/android" android:layout_width="fill_parent" android:layout_height="fill_parent"> <ImageView android:id="@+id/logo" android:layout_width="wrap_content" android:layout_height="wrap_content" android:adjustViewBounds="true" android:scaleType="centerInside" android:src="@drawable/icon" /> <TextView android:id="@+id/name" android:layout_width="fill_parent" android:layout_height="wrap_content" android:text="NameNameNameNameNameNameName" android:layout_alignParentTop="true" android:layout_toRightOf="@id/logo" android:gravity="clip_horizontal" android:lines="1" /> <TextView android:id="@+id/information" android:layout_width="wrap_content" android:layout_height="wrap_content" android:text="information" android:layout_alignParentRight="true" android:layout_alignParentTop="true" /> <TextView android:id="@+id/nrcoupons" android:layout_width="wrap_content" android:layout_height="wrap_content" android:text="Number" android:layout_alignRight="@id/information" android:layout_alignBottom="@id/logo" /> <TextView android:id="@+id/subcategory" android:layout_width="wrap_content" android:layout_height="wrap_content" android:text="Subcategory" android:layout_alignLeft="@id/name" android:layout_alignBottom="@id/logo" /> </RelativeLayout> This gives me this view: Everything is as I need it except the two textviews name and information are displayed on the same screen space with the one on top of the other. How can I avoid this?

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• Custom Installer class , rollback method never called.

  - by yossi1981

  Hi guys. I am having an installer class , Here is a snippet: [RunInstaller(true)] public partial class ServerWrapInstaller : Installer { public override void Install(IDictionary stateSaver) { EventLog.WriteEntry("Installer", "Install", EventLogEntryType.Information); base.Install(stateSaver); } public override void Commit(IDictionary savedState) { EventLog.WriteEntry("Installer", "Commit", EventLogEntryType.Information); base.Commit(savedState); } public override void Rollback(IDictionary savedState) { EventLog.WriteEntry("Installer", "Rollback", EventLogEntryType.Information); base.Rollback(savedState); } public override void Uninstall(IDictionary savedState) { EventLog.WriteEntry("Installer", "UnInstall", EventLogEntryType.Information); base.Uninstall(savedState); } } Now i start the installation in full GUI mode and then click the "Cancel" button in the middle of the process causing the installation to roll back. The problem is that the RollBack method is not called. I don't see the expected entry in the event log. I want to mention that if i let the installation to complete , I do see the "Install" message in the event log and If i then uninstall , I see the "uninstall" message in the event log. But if stop the installtion process in the middle , by pressing the "cancel" button , I do see the progress bar going backward , but the rollback method is not called. what am I doing wrong ? thanks in advance for any help. Edit: Providing more details... The installer is an MSI package. The package is built in vs2009 using a setup project. The installer class is used as a custom action by the setup project. Since this is a MSI Package I have an option to run it in silent mode or in user-interactive more . When I wrote "Full GUI mode" , I ment User-Interactive mode.

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• listFiles() of File not working on symbolic links?

  - by Joset

  I have the following File object pointing to a directory via symbolic link, File directory = new File("/path/symlink/foo/bar"); String[] files = directory.listFiles(); listFiles() returns null, is this because of the symlink? if yes, how will I go about this if I really want to list the files in bar using the path that contains a symlink?

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