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• Hell and Diplomacy: Notes on Software Integration

  - by ericajanine

  Well, I'm getting cabin fever and short-timer's ADD all at the same time. I haven't been anywhere outside of my greater city area in FOREVER and I'm only days away from my vacation. I have brainlock because the last few days have been non-stop diffusing amazingly hostile conversations. I think I'll write about that. So then, I "do" software. At the end of the day, software is pretty straightforward. Software is that thing we love and try to make do things not currently in play, in existence. If a process around getting software to do something is broken (like most actually are), then we should acknowledge it and move on. We are professional. We are helpful beyond the normal call of duty. We live and breathe making the lives better for those apps being active in the world. But above all--the shocker: We are SERVICE. In a service frame of mind, all perspectives shift to what is best overall for system stabilization vs. what must be in production to meet business objectives. It doesn't matter how much you like or dislike the creator of said software. It doesn't matter what time you went to bed last night or if your mate appreciates your Death March attitude. Getting a product in and when is an age-old dilemma in a software environment where more than, say, 3 people are involved. We know this. Taking a servant's perspective eliminates the drama surrounding what a group of half-baked developers forgot to tell each other in the 11th hour about their trampling changes before check-in. We, my counterparts in society, get paid to deal with that drama. I get paid to diffuse that drama and make everything integrate as smoothly as possible. At the end of the day, attacking someone over a minor detail not only makes things worse, it's against the whole point of our real existence. Being in support or software integration means you are to keep your eyes on the end game. That end game? It's making a solution work for all stakeholders, not just you or your immediate superior. Development and technology groups exist because business groups need them to exist and solve their issues. The end game? Doing what is best for those business groups ultimately. Period. Note: That does not mean you let your business users solely dictate when and if something gets changed in an environment you ultimately own. That's just crazy. Software and its environments are legitimately owned by those who manage it directly, no matter how important a business group believes it is to the existence of mankind. So, you both negotiate the terms of changing that environment and only do so upon that negotiation. Diplomacy is in order. So, to finish my thoughts: If you have no ability to keep your mouth shut in a situation where a business or development group truly need your help to make something work even beyond a deadline, find another profession. Beating up someone verbally because they screw up means a service attitude is not at the forefront of your motivation for doing what is ultimately their work and their product. Software, especially integration, requires a strong will and a soft touch to keep it on track. Not a hammer covered in broken glass.

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• UPOS RFIDScanner data format

  - by Robert Snyder

  A lot of work that I do currently is based in the OPOS/UPOS world. My company has a device that can read 13.56Mhz tags (RFID), Smart Cards, and Mag Stripe cards. Up until somewhat recently I have only been working with RFID for a very specific scenario. That was to read UltraLight C and Desfire cards. These cards were all setup very specifically so that I could take the data read from those cards and force it into a MSR track2 format. The past couple of weeks, however, I have been working on reading RFID credit cards (since I have a Visa card I've been using mine), and Smart Card credit cards. (The visa card I have has both) In learning how to communicate with SmartCard and reading ISO7816 and EMVCO documents I became a little more familiar with how info is stored. But now I have a question regarding UPOS. The RFID data on my Visa is stored (and read) very similar to how the data is stored and read from the Smart Card on my Visa. Cool. Well in the UPOS spec for SmartCardRW the ReadData method returns a byte array. That's cool, I can just return all that data and then parse it as my heart desires. The RFID though has a LinkedList of Tags. Well this makes sense in terms of my Visa card (reminds me of a question I have in regards to SmartCard, but that is for another question) but what about ULC and Desfire, or for that matter any Mifare card. Pages, Files, Purses don't exactly fit the Tag profile. For instance lets just say I read pages 4-12 on my ULC card. Each page I read is 4 bytes long. Does this mean I have 9 tags in my LinkedList? Is my Tag id the page number? Or then how does that translate to Desfire? I open application 123456 and read file 1 and file 2, Do I have 2 tags? and if so what is my tag id? At least with my Visa I think that I have to use the Tag id (ex 5F24 for my expiration date) and value of {0x15, 0x10, 0x31} Part of me says yes..that makes sense. Another part of me says, "well if that is the case then why doesn't SmartCardRW have Tags?" So that is my question. How do I format my data from those different types of media? or is that the job of my Control Object (the application)? Is so how does it know? The only protocols I have are: // Summary: // Enumerates the available predefined RFID tag protocols the device supports. [Flags] public enum RFIDProtocols { EpcClass0 = 1, RFIDSdt0Plus = 2, EpcClass1 = 4, EpcClass1Gen2 = 8, EpcClass2 = 16, Iso14443A = 4096, Iso14443B = 8192, Iso15693 = 12288, Iso180006B = 16384, Other = 16777216, All = 1073741824, } If I use that well all of my cards that I have are all Iso14443A. I use the ATQA and the SAK to know what type of card I really have. There is no RFID property that lets me specify that. So I'm lost.

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• Parsing T-SQL – The easy way

  - by Dave Ballantyne

  Every once in a while, I hit an issue that would require me to interrogate/parse some T-SQL code.  Normally, I would shy away from this and attempt to solve the problem in some other way.  I have written parsers before in the the past using LEX and YACC, and as much fun and awesomeness that path is,  I couldnt justify the time it would take. However, this week I have been faced with just such an issue and at the back of my mind I can remember reading through the SQLServer 2012 feature pack and seeing something called “Microsoft SQL Server 2012 Transact-SQL Language Service “.  This is described there as : “The SQL Server Transact-SQL Language Service is a component based on the .NET Framework which provides parsing validation and IntelliSense services for Transact-SQL for SQL Server 2012, SQL Server 2008 R2, and SQL Server 2008. “ Sounds just what I was after.  Documentation is very scant on this so dont take what follows as best practice or best use, just a practice and a use. Knowing what I was sort of looking for something, I found the relevant assembly in the gac which is the simply named ,’Microsoft.SqlServer.Management.SqlParser’. Even knowing that you wont find much in terms of documentation if you do a web-search, but you will find the MSDN documentation that list the members and methods etc… The “scanner”  class sounded the most appropriate for my needs as that is described as “Scans Transact-SQL searching for individual units of code or tokens.”. After a bit of poking, around the code i ended up with was something like [System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SqlServer.Management.SqlParser") | Out-Null $ParseOptions = New-Object Microsoft.SqlServer.Management.SqlParser.Parser.ParseOptions $ParseOptions.BatchSeparator = 'GO' $Parser = new-object Microsoft.SqlServer.Management.SqlParser.Parser.Scanner($ParseOptions) $Sql = "Create Procedure MyProc as Select top(10) * from dbo.Table" $Parser.SetSource($Sql,0) $Token=[Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]::TOKEN_SET $Start =0 $End = 0 $State =0 $IsEndOfBatch = $false $IsMatched = $false $IsExecAutoParamHelp = $false while(($Token = $Parser.GetNext([ref]$State ,[ref]$Start, [ref]$End, [ref]$IsMatched, [ref]$IsExecAutoParamHelp ))-ne [Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]::EOF) { try{ ($TokenPrs =[Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]$Token) | Out-Null $TokenPrs $Sql.Substring($Start,($end-$Start)+1) }catch{ $TokenPrs = $null } } As you can see , the $Sql variable holds the sql to be parsed , that is pushed into the $Parser object using SetSource,  and then we will use GetNext until the EOF token is returned.  GetNext will also return the Start and End character positions within the source string of the parsed text. This script’s output is : TOKEN_CREATE Create TOKEN_PROCEDURE Procedure TOKEN_ID MyProc TOKEN_AS as TOKEN_SELECT Select TOKEN_TOP top TOKEN_INTEGER 10 TOKEN_FROM from TOKEN_ID dbo TOKEN_TABLE Table note that the ‘(‘, ‘)’  and ‘*’ characters have returned a token type that is not present in the Microsoft.SqlServer.Management.SqlParser.Parser.Tokens Enum that has caused an error which has been caught in the catch block.  Fun, Fun ,Fun , Simple T-SQL Parsing.  Hope this helps someone in the same position,  let me know how you get on.

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• AccelerometerInput XNA GameComponent

  - by Michael B. McLaughlin

  Bad accelerometer controls kill otherwise good games. I decided to try to do something about it. So I create an XNA GameComponent called AccelerometerInput. It’s still a beta project but you are welcome to try it, use it, modify it, etc. I’m releasing under the terms of the Microsoft Public License. Important info: First, it only supports tilt-style controls currently. I have not implemented motion-style controls yet (and make no promises as to when I might find time to do so). Second, I commented it heavily so that you can (hopefully) understand what it is doing. Please read the comments and examine the sample game for a usage overview. There are configurable parameters which I encourage you to make use of (both by modifying the default values where your testing shows it to be appropriate and also by implementing a calibration mechanism in your game that lets the user adjust those configurable values based on his or her own circumstances). Third, even with this code, accelerometer controls are still a fairly advanced topic area; you will likely find nothing but disappointment if you simply plunk this into some project without testing it on a device (or preferably on several devices). Fourth, if you do try this code and find that something doesn’t work as expected on your phone, please let me know as I want to improve it and can only do so with your help. Let me know what phone model it is, what you tried doing, what you expected, and what result you had instead. I may or may not be able to incorporate it into the code, but I can let others know at the very least so that they can make appropriate modifications to their games (I’m hopeful that all phones are reasonably similar in their workings and require, at most, a slight calibration change, but I simply don’t know). Fifth, although I’ll do my best to answer any questions you may have about it, I’m very busy with a number of things currently so it might take a little while. Please look through the code and examine the comments and sample game first before asking any questions. It’s likely that the answer is in there. If not, or if you just aren’t really sure, ask away. Sixth, there are differences between a portrait-mode game and a landscape mode game (specifically in the appropriate default tilt adjustment for toward the user/away from the user calculations). This is documented and the default is set for landscape. If you use this for a portrait game, make the appropriate change (look for the TODO: comment in AccelerometerInput.cs). Seventh, no provision whatsoever is made for disabling screen locking. It is up to you to implement that and to take appropriate measures to detect when the user has been idle for too long and timeout the game. That code is very game-specific. If you have questions about such matters, consult the relevant MSDN documentation and, if you still have questions, visit the App Hub forums and ask there. I answer questions there a lot and so I may even stumble across your question and answer it. But that’s a much better forum than the comments section here for questions of that sort so I would appreciate it if you asked idle detection-related questions there (or on some other suitable site that you may be more familiar and comfortable with). Eighth, this is an XNA GameComponent intended for XNA-based games on WP7. A sufficiently knowledgeable Silverlight developer should have no problem adapting it for use in a Silverlight game or app. I may create a Silverlight version at some point myself. Right now I do not have the time, unfortunately. Ok. Without further ado: http://www.bobtacoindustries.com/developers/utils/AccelerometerInput.zip Have a great St. Patrick’s Day!

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• Mastering snow and Java development at jDays in Gothenburg

  - by JavaCecilia

  Last weekend, I took the train from Stockholm to Gothenburg to attend and present at the new Java developer conference jDays. It was professionally arranged in the Swedish exhibition hall close to the amusement park Liseberg and we got a great deal out of the top-level presenters and hallway discussions. Understanding and Improving Your Java Process Our main purpose was to spread information on JVM and our monitoring tools for Java processes, so I held a crash course in the most important terms and concepts if you want to affect the performance of your Java process. From the beginning - the JVM specification to interpretation of heap usage graphs. For correct analysis, you also need to understand something about process memory - you need space for the Java heap (-Xms for initial size and -Xmx for max heap size), but the process memory also contain the thread stacks (to a size of -Xss), JVM internal data structures used for keeping track of Java objects on the heap, method compilation/optimization, native libraries, etc. If you get long pause times, make sure to monitor your application, see the allocation rate and frequency of pause times.My colleague Klara Ward then held a presentation on the Java Mission Control product, the profiling and diagnostics tools suite for HotSpot, coming soon. The room was packed and very appreciated, Klara demonstrated four different scenarios, e.g. how to diagnose and fix latencies due to lock contention for logging.My German colleague, OpenJDK ambassador Dalibor Topic travelled to Sweden to do the second keynote on "Make the Future Java". He let us in on the coming features and roadmaps of Java, now delivering major versions on a two-year schedule (Java 7 2011, Java 8 2013, etc). Also letting us in on where to download early versions of 8, to report problems early on. Software Development in teams Being a scout leader, I'm drilled in different team building and workshop techniques, creating strong groups - of course, I had to attend Henrik Berglund's session on building successful teams. He spoke about the importance of clear goals, autonomy and agreed processes. Thomas Sundberg ended the conference by doing live remote pair programming with Alex in Rumania and a concrete tips for people wanting to try it out (for local collaboration, remember to wash and change clothes). Memory Master Keynote The conference keynote was delivered by the Swedish memory master Mattias Ribbing, showing off by remembering the order of a deck of cards he'd seen once. He made it interactive by forcing the audience to learn a memory mastering technique of remembering ten ordered things by heart, asking us to shout out the order backwards and we made it! I desperately need this - bought the book, will get back on the subject. Continuous Delivery The most impressive presenter was Axel Fontaine on Continuous Delivery. Very well prepared slides with key images of his message and moved about the stage like a rock star. The topic is of course highly interesting, how to create an infrastructure enabling immediate feedback to developers and ability to release your product several times per day. Tomek Kaczanowski delivered a funny and useful presentation on good and bad tests, providing comic relief with poorly written tests and the useful rules of thumb how to rewrite them. To conclude, we had a great time and hope to see you at jDays next year :)

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• A Visual Studio Release Grows in Brooklyn

  - by andrewbrust

  Yesterday, Microsoft held its flagship launch event for Office 2010 in Manhattan.  Today, the Redmond software company is holding a local launch event for Visual Studio (VS) 2010, in Brooklyn.  How come information workers get the 212 treatment and developers are relegated to 718? Well, here’s the thing: the Brooklyn Marriott is actually a great place for an event, but you need some intimate knowledge of New York City to know that.  NBC’s Studio 8H, where the Office launch was held yesterday (and from where SNL is broadcast) is a pretty small venue, but you’d need some inside knowledge to recognize that.  Likewise, while Office 2010 is a product whose value is apparent.  Appreciating VS 2010’s value takes a bit more savvy.  Setting aside its year-based designation, this release of VS, counting the old Visual Basic releases, is the 10th version of the product.  How can a developer audience get excited about an integrated development environment when it reaches double-digit version numbers?  Well, it can be tough.  Luckily, Microsoft sent Jay Schmelzer, a Group Program Manager from the Visual Studio team in Redmond, to come tell the Brooklyn audience why they should be excited. Turns out there’s a lot of reasons.  Support fro SharePoint development is a big one.  In previous versions of VS, that support has been anemic, at best.  Shortage of SharePoint developers is a huge issue in the industry, and this should help.  There’s also built in support for Windows Azure (Microsoft’s cloud platform) and, through a download, support for the forthcoming Windows Phone 7 platform.  ASP.NET MVC, a “close-to-the-metal” Web development option that does away with the Web Forms abstraction layer, has a first-class presence in VS.  So too does jQuery, the Open Source environment that makes JavaScript development a breeze.  The jQuery support is so good that Microsoft now contributes to that Open Source project and offers IntelliSense support for it in the code editor. Speaking of the VS code editor, it now supports multi-monitor setups, zoom-in, and block selection.  If you’re not a developer, this may sound confusing and minute.  I’ll just say that for people who are developers these are little things that really contribute to productivity, and that translates into lower development costs. The really cool demo, though, was around Visual Studio 2010’s new debugging features.  This stuff is hard to showcase, but I believe it’s truly breakthrough technology: imagine being able to step backwards in time to see what might have caused a bug.  Cool?  Now imagine being able to do that, even if you weren’t the tester and weren’t present while the testing was being done.  Then imagine being able to see a video screen capture of what the tester was doing with your app when the bug occurred.  VS 2010 allows all that.  This could be the demise of the IWOMM (“it works on my machine”) syndrome. After the keynote, I asked Schmelzer if any of Microsoft’s competitors have debugging tools that come close to VS 2010’s.  His answer was an earnest “we don’t think so.”  If that’s true, that’s a big deal, and a huge advantage for developer teams who adopt it.  It will make software development much cheaper and more efficient.  Kind of like holding a launch event at the Brooklyn Marriott instead of 30 Rock in Manhattan! VS 2010 (version 10) and Office 2010 (version 14) aren’t the only new product versions Microsoft is releasing right now.  There’s also SQL Server 2008 R2 (version 10.5), Exchange 2010 (version 8, I believe), SharePoint 2010 (version 4) and, of course, Windows 7.  With so many new versions at such levels of maturity, I think it’s fair to say Microsoft has reached middle-age.  How does a company stave off a potential mid-life crisis, especially when with young Turks like Google coming along and competing so fiercely?  Hard to say.  But if focusing on core value, including value that’s hard to play into a sexy demo, is part oft the answer, then Microsoft’s doing OK.  And if some new tricks, like Windows Phone 7, can gain some traction, that might round things out nicely. Are the legacy products old tricks, or are they revised classics?  I honestly don’t know, because it’s the market’s prerogative to pass that judgement.  I can say this though: based on today’s show, I think Microsoft’s been doing its homework.

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• Talking JavaOne with Rock Star Kirk Pepperdine

  - by Janice J. Heiss

  Kirk Pepperdine is not only a JavaOne Rock Star but a Java Champion and a highly regarded expert in Java performance tuning who works as a consultant, educator, and author. He is the principal consultant at Kodewerk Ltd. He speaks frequently at conferences and co-authored the Ant Developer's Handbook. In the rapidly shifting world of information technology, Pepperdine, as much as anyone, keeps up with what's happening with Java performance tuning. Pepperdine will participate in the following sessions: CON5405 - Are Your Garbage Collection Logs Speaking to You? BOF6540 - Java Champions and JUG Leaders Meet Oracle Executives (with Jeff Genender, Mattias Karlsson, Henrik Stahl, Georges Saab) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Ellen Kraffmiller Martijn Verburg, Jeff Genender, and Henri Tremblay) I asked him what technological changes need to be taken into account in performance tuning. “The volume of data we're dealing with just seems to be getting bigger and bigger all the time,” observed Pepperdine. “A couple of years ago you'd never think of needing a heap that was 64g, but today there are deployments where the heap has grown to 256g and tomorrow there are plans for heaps that are even larger. Dealing with all that data simply requires more horse power and some very specialized techniques. In some cases, teams are trying to push hardware to the breaking point. Under those conditions, you need to be very clever just to get things to work -- let alone to get them to be fast. We are very quickly moving from a world where everything happens in a transaction to one where if you were to even consider using a transaction, you've lost." When asked about the greatest misconceptions about performance tuning that he currently encounters, he said, “If you have a performance problem, you should start looking at code at the very least and for that extra step, whip out an execution profiler. I'm not going to say that I never use execution profilers or look at code. What I will say is that execution profilers are effective for a small subset of performance problems and code is literally the last thing you should look at.And what is the most exciting thing happening in the world of Java today? “Interesting question because so many people would say that nothing exciting is happening in Java. Some might be disappointed that a few features have slipped in terms of scheduling. But I'd disagree with the first group and I'm not so concerned about the slippage because I still see a lot of exciting things happening. First, lambda will finally be with us and with lambda will come better ways.” For JavaOne, he is proctoring for Heinz Kabutz's lab. “I'm actually looking forward to that more than I am to my own talk,” he remarked. “Heinz will be the third non-Sun/Oracle employee to present a lab and the first since Oracle began hosting JavaOne. He's got a great message. He's spent a ton of time making sure things are going to work, and we've got a great team of proctors to help out. After that, getting my talk done, the Java Champion's panel session and then kicking back and just meeting up and talking to some Java heads."Finally, what should Java developers know that they currently do not know? “’Write Once, Run Everywhere’ is a great slogan and Java has come closer to that dream than any other technology stack that I've used. That said, different hardware bits work differently and as hard as we try, the JVM can't hide all the differences. Plus, if we are to get good performance we need to work with our hardware and not against it. All this implies that Java developers need to know more about the hardware they are deploying to.”

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• Finding it Hard to Deliver Right Customer Experience: Think BPM!

  - by Ajay Khanna

  Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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• Need WIF Training?

  - by Your DisplayName here!

  I spend numerous hours every month answering questions about WIF and identity in general. This made me realize that this is still quite a complicated topic once you go beyond the standard fedutil stuff. My good friend Brock and I put together a two day training course about WIF that covers everything we think is important. The course includes extensive lab material where you take standard application and apply all kinds of claims and federation techniques and technologies like WS-Federation, WS-Trust, session management, delegation, home realm discovery, multiple identity providers, Access Control Service, REST, SWT and OAuth. The lab also includes the latest version of the thinktecture identityserver and you will learn how to use and customize it. If you are looking for an open enrollment style of training, have a look here. Or contact me directly! The course outline looks as follows: Day 1 Intro to Claims-based Identity & the Windows Identity Foundation WIF introduces important concepts like conversion of security tokens and credentials to claims, claims transformation and claims-based authorization. In this module you will learn the basics of the WIF programming model and how WIF integrates into existing .NET code. Externalizing Authentication for Web Applications WIF includes support for the WS-Federation protocol. This protocol allows separating business and authentication logic into separate (distributed) applications. The authentication part is called identity provider or in more general terms - a security token service. This module looks at this scenario both from an application and identity provider point of view and walks you through the necessary concepts to centralize application login logic both using a standard product like Active Directory Federation Services as well as a custom token service using WIF’s API support. Externalizing Authentication for SOAP Services One big benefit of WIF is that it unifies the security programming model for ASP.NET and WCF. In the spirit of the preceding modules, we will have a look at how WIF integrates into the (SOAP) web service world. You will learn how to separate authentication into a separate service using the WS-Trust protocol and how WIF can simplify the WCF security model and extensibility API. Day 2 Advanced Topics:  Security Token Service Architecture, Delegation and Federation The preceding modules covered the 80/20 cases of WIF in combination with ASP.NET and WCF. In many scenarios this is just the tip of the iceberg. Especially when two business partners decide to federate, you usually have to deal with multiple token services and their implications in application design. Identity delegation is a feature that allows transporting the client identity over a chain of service invocations to make authorization decisions over multiple hops. In addition you will learn about the principal architecture of a STS, how to customize the one that comes with this training course, as well as how to build your own. Outsourcing Authentication:  Windows Azure & the Azure AppFabric Access Control Service Microsoft provides a multi-tenant security token service as part of the Azure platform cloud offering. This is an interesting product because it allows to outsource vital infrastructure services to a managed environment that guarantees uptime and scalability. Another advantage of the Access Control Service is, that it allows easy integration of both the “enterprise” protocols like WS-* as well as “web identities” like LiveID, Google or Facebook into your applications. ACS acts as a protocol bridge in this case where the application developer doesn’t need to implement all these protocols, but simply uses a service to make it happen. Claims & Federation for the Web and Mobile World Also the web & mobile world moves to a token and claims-based model. While the mechanics are almost identical, other protocols and token types are used to achieve better HTTP (REST) and JavaScript integration for in-browser applications and small footprint devices. Also patterns like how to allow third party applications to work with your data without having to disclose your credentials are important concepts in these application types. The nice thing about WIF and its powerful base APIs and abstractions is that it can shield application logic from these details while you can focus on implementing the actual application. HTH

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• Social Targeting: This One's Just for You

  - by Mike Stiles

  Think of social targeting in terms of the archery competition we just saw in the Olympics. If someone loaded up 5 arrows and shot them straight up into the air all at once, hoping some would land near the target, the world would have united in laughter. But sadly for hysterical YouTube video viewing, that’s not what happened. The archers sought to maximize every arrow by zeroing in on the spot that would bring them the most points. Marketers have always sought to do the same. But they can only work with the tools that are available. A firm grasp of the desired target does little good if the ad products aren’t there to deliver that target. On the social side, both Facebook and Twitter have taken steps to enhance targeting for marketers. And why not? As the demand to monetize only goes up, they’re quite motivated to leverage and deliver their incredible user bases in ways that make economic sense for advertisers. You could target keywords on Twitter with promoted accounts, and get promoted tweets into search. They would surface for your followers and some users that Twitter thought were like them. Now you can go beyond keywords and target Twitter users based on 350 interests in 25 categories. How does a user wind up in one of these categories? Twitter looks at that user’s tweets, they look at whom they follow, and they run data through some sort of Twitter secret sauce. The result is, you have a much clearer shot at Twitter users who are most likely to welcome and be responsive to your tweets. And beyond the 350 interests, you can also create custom segments that find users who resemble followers of whatever Twitter handle you give it. That means you can now use boring tweets to sell like a madman, right? Not quite. This ad product is still quality-based, meaning if you’re not putting out tweets that lead to interest and thus, engagement, that tweet will earn a low quality score and wind up costing you more under Twitter’s auction system to maintain. That means, as the old knight in “Indiana Jones and the Last Crusade” cautions, “choose wisely” when targeting based on these interests and categories to make sure your interests truly do line up with theirs. On the Facebook side, they’re rolling out ad targeting that uses email addresses, phone numbers, game and app developers’ user ID’s, and eventually addresses for you bigger brands. Why? Because you marketers asked for it. Here you were with this amazing customer list but no way to reach those same customers should they be on Facebook. Now you can find and communicate with customers you gathered outside of social, and use Facebook to do it. Fair to say such users are a sensible target and will be responsive to your message since they’ve already bought something from you. And no you’re not giving your customer info to Facebook. They’ll use something called “hashing” to make sure you don’t see Facebook user data (beyond email, phone number, address, or user ID), and Facebook can’t see your customer data. The end result, social becomes far more workable and more valuable to marketers when it delivers on the promise that made it so exciting in the first place. That promise is the ability to move past casting wide nets to the masses and toward concentrating marketing dollars efficiently on the targets most likely to yield results.

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• Documentation Changes in Solaris 11.1

  - by alanc

  One of the first places you can see Solaris 11.1 changes are in the docs, which have now been posted in the Solaris 11.1 Library on docs.oracle.com. I spent a good deal of time reviewing documentation for this release, and thought some would be interesting to blog about, but didn't review all the changes (not by a long shot), and am not going to cover all the changes here, so there's plenty left for you to discover on your own. Just comparing the Solaris 11.1 Library list of docs against the Solaris 11 list will show a lot of reorganization and refactoring of the doc set, especially in the system administration guides. Hopefully the new break down will make it easier to get straight to the sections you need when a task is at hand. Packaging System Unfortunately, the excellent in-depth guide for how to build packages for the new Image Packaging System (IPS) in Solaris 11 wasn't done in time to make the initial Solaris 11 doc set. An interim version was published shortly after release, in PDF form on the OTN IPS page. For Solaris 11.1 it was included in the doc set, as Packaging and Delivering Software With the Image Packaging System in Oracle Solaris 11.1, so should be easier to find, and easier to share links to specific pages the HTML version. Beyond just how to build a package, it includes details on how Solaris is packaged, and how package updates work, which may be useful to all system administrators who deal with Solaris 11 upgrades & installations. The Adding and Updating Oracle Solaris 11.1 Software Packages was also extended, including new sections on Relaxing Version Constraints Specified by Incorporations and Locking Packages to a Specified Version that may be of interest to those who want to keep the Solaris 11 versions of certain packages when they upgrade, such as the couple of packages that had functionality removed by an (unusual for an update release) End of Feature process in the 11.1 release. Also added in this release is a document containing the lists of all the packages in each of the major package groups in Solaris 11.1 (solaris-desktop, solaris-large-server, and solaris-small-server). While you can simply get the contents of those groups from the package repository, either via the web interface or the pkg command line, the documentation puts them in handy tables for easier side-by-side comparison, or viewing the lists before you've installed the system to pick which one you want to initially install. X Window System We've not had good X11 coverage in the online Solaris docs in a while, mostly relying on the man pages, and upstream X.Org docs. In this release, we've integrated some X coverage into the Solaris 11.1 Desktop Adminstrator's Guide, including sections on installing fonts for fontconfig or legacy X11 clients, X server configuration, and setting up remote access via X11 or VNC. Of course we continue to work on improving the docs, including a lot of contributions to the upstream docs all OS'es share (more about that another time). Security One of the things Oracle likes to do for its products is to publish security guides for administrators & developers to know how to build systems that meet their security needs. For Solaris, we started this with Solaris 11, providing a guide for sysadmins to find where the security relevant configuration options were documented. The Solaris 11.1 Security Guidelines extend this to cover new security features, such as Address Space Layout Randomization (ASLR) and Read-Only Zones, as well as adding additional guidelines for existing features, such as how to limit the size of tmpfs filesystems, to avoid users driving the system into swap thrashing situations. For developers, the corresponding document is the Developer's Guide to Oracle Solaris 11 Security, which has been the source for years for documentation of security-relevant Solaris API's such as PAM, GSS-API, and the Solaris Cryptographic Framework. For Solaris 11.1, a new appendix was added to start providing Secure Coding Guidelines for Developers, leveraging the CERT Secure Coding Standards and OWASP guidelines to provide the base recommendations for common programming languages and their standard API's. Solaris specific secure programming guidance was added via links to other documentation in the product doc set. In parallel, we updated the Solaris C Libary Functions security considerations list with details of Solaris 11 enhancements such as FD_CLOEXEC flags, additional *at() functions, and new stdio functions such as asprintf() and getline(). A number of code examples throughout the Solaris 11.1 doc set were updated to follow these recommendations, changing unbounded strcpy() calls to strlcpy(), sprintf() to snprintf(), etc. so that developers following our examples start out with safer code. The Writing Device Drivers guide even had the appendix updated to list which of these utility functions, like snprintf() and strlcpy(), are now available via the Kernel DDI. Little Things Of course all the big new features got documented, and some major efforts were put into refactoring and renovation, but there were also a lot of smaller things that got fixed as well in the nearly a year between the Solaris 11 and 11.1 doc releases - again too many to list here, but a random sampling of the ones I know about & found interesting or useful: The Privileges section of the DTrace Guide now gives users a pointer to find out how to set up DTrace privileges for non-global zones and what limitations are in place there. A new section on Recommended iSCSI Configuration Practices was added to the iSCSI configuration section when it moved into the SAN Configuration and Multipathing administration guide. The Managing System Power Services section contains an expanded explanation of the various tunables for power management in Solaris 11.1. The sample dcmd sources in /usr/demo/mdb were updated to include ::help output, so that developers like myself who follow the examples don't forget to include it (until a helpful code reviewer pointed it out while reviewing the mdb module changes for Xorg 1.12). The README file in that directory was updated to show the correct paths for installing both kernel & userspace modules, including the 64-bit variants.

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• WiX, MSDeploy and an appealing configuration/deployment paradigm

  - by alexhildyard

  I do a lot of application and server configuration; I've done this for many years and have tended to view the complexity of this strictly in terms of the complexity of the ultimate configuration to be deployed. For example, specific APIs aside, I would tend to regard installing a server certificate as a more complex activity than, say, copying a file or adding a Registry entry.My prejudice revolved around the idea of a sequential deployment script that not only had the explicit prescription to apply a specific server configuration, but also made the implicit presumption that the server in question was in a good known state. Scripts like this fail for hundreds of reasons -- the Default Website didn't exist; the application had already been deployed; the application had already been partially deployed and failed to rollback fully, and so on. And so the problem is that the more complex the configuration activity, the more scope for error in any individual part of that activity, and therefore the greater the chance the server in question will not end up at exactly the desired configuration level.Recently I was introduced to a completely different mindset, which, for want of a better turn of phrase, I will call the "make it so" mindset. It's extremely simple both to explain and to implement. In place of the head-down, imperative script you used to use, you substitute a set of checks -- much like exception handlers -- around each configuration activity, starting with a check of the current system state. Thus the configuration logic becomes: "IF these services aren't started then start them, and IF XYZ website doesn't exist then create it, and IF these shares don't exist then create them, and IF these shares aren't permissioned in some particular way, then permission them so." This works. Really well, in my experience. Scenario 1: You want to get a system into a good known state; it's already in a good known state; you quickly realise there is nothing to do.Scenario 2: You want to get the system into a good known state; your script is flawed or the system is bust; it cannot be put into that state. You know exactly where (at least part of) the problem is and why.Scenario 3: You want to get the system into a good known state; people are fiddling around with the system just now. That's fine. You do what you can, and later you come back and try it againScenario 4: No one wants to deploy anything; they want you to prove that the previous deployment was successful. So you re-run the deployment script with the "-WhatIf" flag. It reports that there was nothing to change. There's your proof.I mentioned two technologies in the title -- MSI and MSDeploy. I am thinking specifically of the conversation that took place here. Having worked with both technologies, I think Rob Mensching's response is appropriately nuanced, and in essence the difference is this: sometimes your target is either to achieve a specific new server state, or to rollback to a known good one. Then again, your target may be to configure what you can, and to understand what you can't. Implicitly MSDeploy's "rollback" is simply to redeploy the previous version, whereas a well-crafted MSI will actively put your system into that state without further intervention. Either way, if all goes well it will leave you with a system in one of two states, whereas MSDeploy could leave your system in one of many states. The key is that MSDeploy and MSI are complementary technologies; which suits you best depends as much on Operational guidance as your Configuration remit.What I wanted to say was that I have always been for atomic, transactional-based configuration, but having worked with the "make it so" paradigm, I have been favourably impressed by the actual results. I'm tempted to put a more technical post up on this in due course.

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• In 10.10, USB 3.0 PCI Express card recognized by lspci but not lsusb or dmesg. How to fix?

  - by Paul

  Asus N PC, runs 10.10 x86_64 The Asus N comes with 4 usb 2.0 ports, each labelled 2.0 on the case. Attempting to add two usb 3.0 ports to be provided by a generic usb 3.0 pci express card installed in the pci expres slot. The new card says usb 3.0 and has the blue ports. The card is installed into the laptop unpowered, then the laptop is powered on and boots normally. Nothing happens when a USB 3.0 flash drive is inserted into the usb 3.0 port. uname -a Linux drpaulbrewer-N90SV 2.6.35.8 #1 SMP Fri Jan 14 15:54:11 EST 2011 x86_64 GNU/Linux lspci -v 00:00.0 Host bridge: Silicon Integrated Systems [SiS] 671MX Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64 Kernel modules: sis-agp 00:01.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 0000d000-0000dfff Memory behind bridge: fa000000-fdefffff Prefetchable memory behind bridge: 00000000d0000000-00000000dfffffff Capabilities: [d0] Express Root Port (Slot+), MSI 00 Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [f4] Power Management version 2 Capabilities: [70] Subsystem: Silicon Integrated Systems [SiS] PCI-to-PCI bridge Kernel driver in use: pcieport 00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS968 [MuTIOL Media IO] (rev 01) Flags: bus master, medium devsel, latency 0 00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE] (rev 01) (prog-if 80 [Master]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 128 I/O ports at 01f0 [size=8] I/O ports at 03f4 [size=1] I/O ports at 0170 [size=8] I/O ports at 0374 [size=1] I/O ports at ffe0 [size=16] Capabilities: [58] Power Management version 2 Kernel driver in use: pata_sis 00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64, IRQ 20 Memory at f9fff000 (32-bit, non-prefetchable) [size=4K] Kernel driver in use: ohci_hcd 00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64, IRQ 21 Memory at f9ffe000 (32-bit, non-prefetchable) [size=4K] Kernel driver in use: ohci_hcd 00:03.3 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20 [EHCI]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64, IRQ 22 Memory at f9ffd000 (32-bit, non-prefetchable) [size=4K] Capabilities: [50] Power Management version 2 Kernel driver in use: ehci_hcd 00:04.0 Ethernet controller: Silicon Integrated Systems [SiS] 191 Gigabit Ethernet Adapter (rev 02) Subsystem: ASUSTeK Computer Inc. Device 11f5 Flags: bus master, medium devsel, latency 0, IRQ 19 Memory at f9ffcc00 (32-bit, non-prefetchable) [size=128] I/O ports at cc00 [size=128] Capabilities: [40] Power Management version 2 Kernel driver in use: sis190 Kernel modules: sis190 00:05.0 IDE interface: Silicon Integrated Systems [SiS] SATA Controller / IDE mode (rev 03) (prog-if 8f [Master SecP SecO PriP PriO]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64, IRQ 17 I/O ports at c800 [size=8] I/O ports at c400 [size=4] I/O ports at c000 [size=8] I/O ports at bc00 [size=4] I/O ports at b800 [size=16] I/O ports at b400 [size=128] Capabilities: [58] Power Management version 2 Kernel driver in use: sata_sis Kernel modules: sata_sis 00:06.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 Memory behind bridge: fdf00000-fdffffff Capabilities: [b0] Subsystem: Silicon Integrated Systems [SiS] Device 0004 Capabilities: [c0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [d0] Express Root Port (Slot+), MSI 00 Capabilities: [f4] Power Management version 2 Kernel driver in use: pcieport 00:07.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=03, subordinate=06, sec-latency=0 I/O behind bridge: 0000e000-0000efff Memory behind bridge: fe000000-febfffff Prefetchable memory behind bridge: 00000000f6000000-00000000f8ffffff Capabilities: [b0] Subsystem: Silicon Integrated Systems [SiS] Device 0004 Capabilities: [c0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [d0] Express Root Port (Slot+), MSI 00 Capabilities: [f4] Power Management version 2 Kernel driver in use: pcieport 00:0f.0 Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller Subsystem: ASUSTeK Computer Inc. Device 17b3 Flags: bus master, medium devsel, latency 0, IRQ 18 Memory at f9ff4000 (32-bit, non-prefetchable) [size=16K] Capabilities: [50] Power Management version 2 Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 01:00.0 VGA compatible controller: nVidia Corporation G96 [GeForce GT 130M] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device 2021 Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at fc000000 (32-bit, non-prefetchable) [size=16M] Memory at d0000000 (64-bit, prefetchable) [size=256M] Memory at fa000000 (64-bit, non-prefetchable) [size=32M] I/O ports at dc00 [size=128] [virtual] Expansion ROM at fde80000 [disabled] [size=512K] Capabilities: [60] Power Management version 3 Capabilities: [68] MSI: Enable- Count=1/1 Maskable- 64bit+ Capabilities: [78] Express Endpoint, MSI 00 Capabilities: [b4] Vendor Specific Information: Len=14 <?> Kernel driver in use: nvidia Kernel modules: nvidia-current, nouveau, nvidiafb 02:00.0 Network controller: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01) Subsystem: Device 1a3b:1067 Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at fdff0000 (64-bit, non-prefetchable) [size=64K] Capabilities: [40] Power Management version 2 Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit- Capabilities: [60] Express Legacy Endpoint, MSI 00 Capabilities: [90] MSI-X: Enable- Count=1 Masked- Kernel driver in use: ath9k Kernel modules: ath9k 03:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03) (prog-if 30) Flags: bus master, fast devsel, latency 0, IRQ 10 Memory at febfe000 (64-bit, non-prefetchable) [size=8K] Capabilities: [50] Power Management version 3 Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+ Capabilities: [90] MSI-X: Enable- Count=8 Masked- Capabilities: [a0] Express Endpoint, MSI 00 lsusb Bus 003 Device 002: ID 0b05:1751 ASUSTek Computer, Inc. BT-253 Bluetooth Adapter Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader Bus 001 Device 002: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub dmesg trying to post dmesg exceeded the stackexchange posting limit of 30K... but nothing there is usb 3.0

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• Building Tag Cloud Declarative ADF Component

  - by Arunkumar Ramamoorthy

  When building a website, there could a requirement to add a tag cloud to let the users know the popular tags (or terms) used in the site. In this blog, we would build a simple declarative component to be used as tag cloud in the page. To start with, we would first create the declarative component, which could display the tag cloud. We will do that by creating a new custom application from the new gallery. Give a name for the app and the project and from the new gallery, let us create a new ADF Declarative Component We need to specify the name for the declarative component, attributes in it etc. as follows For displaying the tags as cloud, we need to pass the content to this component. So, we will create an attribute to hold the values for the tag. Let us name it as "value" and make it as java.lang.String  type. Once after this, to hold the component, we need to create a tag library. This can be done by clicking on the Add Tag Library button. Clicking on OK buttons in all the open dialogs would create a declarative component for us. Now, we need to display the tag cloud based on the value passed to the component. To do that, we assume that the value is a Tree Binding and has two attributes in it, say "Name" and "Weight". To make a tag cloud, we would put together the "Name" in a loop and set it's font size based on the "Weight". After putting our logic to work, here is how the source look Attributes added to the declarative components can be retrieved by using #{attrs.<attribute_name>}. Now, we need to deploy this project as ADF Library Jar file, so that this can be distributed to the consuming applications. We'll select ADF Library Jar as type and create the profile. We would be getting the jar file after deployment. To test the functionality, we could create a simple Fusion Web Application. To add our custom component to the consuming application, we can create a file system connection pointing to the location where the jar file is and add it or, add through the project properties of the ViewController project. Now, our custom component has been added to the consuming application. We could test that by creating a VO in the model project with a query like, select 'Faces' as Name,25 as Weight from dual union all select 'ADF', 15 from dual  union all select 'ADFdi', 30 from dual union all select 'BC4J', 20 from dual union all select 'EJB', 40 from dual union all select 'WS', 35 from dual Add this VO to the AppModule, so that it would be exposed to the data control. Then, we could create a jspx page, and add a tree binding to the VO created. We can now see our Tag Cloud declarative component is available in the component palette.  It can be inserted from the component palette to our page and set it's value property to CollectionModel of the tree binding created. Now that we've created the Declarative component and added that to our page successfully, we can run the page to see how it looks. As per the query, the Tags are displayed in different fonts, based on their weight.

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• Lessons learnt in implementing Scrum in a Large Organization that has traditional values

  - by MarkPearl

  I recently had the experience of being involved in a “test” scrum implementation in a large organization that was used to a traditional project management approach. Here are some lessons that I learnt from it. Don’t let the Project Manager be the Product Owner First lesson learnt is to identify the correct product owner – in this instance the product manager assumed the role of the product owner which was a mistake. The product owner is the one who has the most to loose if the project fails. With a methodology that advocates removing the role of the project manager from the process then it is not in the interests of the person who is employed as a project manager to be the product owner – in fact they have the most to gain should the project fail. Know the time commitments of team members to the Project Second lesson learnt is to get a firm time commitment of the members on a team for the sprint and to hold them to it. In this project instance many of the issues we faced were with team members having to double up on supporting existing projects/systems and the scrum project. In many situations they just didn’t get round to doing any work on the scrum project for several days while they tried to meet other commitments. Initially this was not made transparent to the team – in stand up team members would say that had done some work but would be very vague on how much time they had actually spent using the blackhole of their other legacy projects as an excuse – putting up a time burn down chart made time allocations transparent and easy to hold the team to. In addition, how can you plan for a sprint without knowing the actual time available of the members – when I mean actual time, the exercise of getting them to go through all their appointments and lunch times and breaks and removing them from their time commitment helps get you to a realistic time that they can dedicate. Make sure you meet your minimum team sizes In a recent post I wrote about the difference between a partnership and a team. If you are going to do scrum in a large organization make sure you have a minimum team size of at least 3 developers. My experience with larger organizations is that people have a tendency to be sick more, take more leave and generally not be around – if you have a team size of two it is so easy to loose momentum on the project – the more people you have in the team (up to about 9) the more the momentum the project will have when people are not around. Swapping from one methodology to another can seem as waste to the customer It sounds bad, but most customers don’t care what methodology you use. Often they have bought into the “big plan upfront”. If you can, avoid taking a project on midstream from a traditional approach unless the customer has not bought into the process – with this particular project they had a detailed upfront planning breakaway with the customer using the traditional approach and then before the project started we moved onto a scrum implementation – this seemed as waste to the customer. We should have managed the customers expectation properly. Don’t play the role of the scrum master if you can’t be the scrum master With this particular implementation I was the “scrum master”. But all I did was go through the process of the formal meetings of scrum – I attended stand up, retrospectives and planning – but I was not hands on the ground. I was not performing the most important role of removing blockages – and by the end of the project there were a number of blockages “cropping up”. What could have been a better approach was to take someone on the team and train them to be the scrum master and be present to coach them. Alternatively actually be on the team on a fulltime basis and be the scrum master. By just going through the meetings of scrum didn’t mean we were doing scrum. So we failed with this one, if you fail look at it from an agile perspective As this particular project drew to a close and it became more and more apparent that it was not going to succeed the failure of it became depressing. Emotions were expressed by various people on the team that we not encouraging and enforced the failure. Embracing the failure and looking at it for what it is instead of taking it as the end of the world can change how you grow from the experience. Acknowledging that it failed and then focussing on learning from why and how to avoid the failure in the future can change how you feel emotionally about the team, the project and the organization.

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• Migrating VB6 to HTML5 is not a fiction - Customer success story

  - by Webgui

  All of you VB developers in the present or past would probably find it hard to believe that the old VB code can be migrated and modernized into the latest .NET based HTML5 without having to rewrite the application. But we have been working on such tools for the past couple of years and already have several real world applications that were fully 'transposed' from VB6. The solution is called Instant CloudMove and its main tool is called the TranspositionStudio. It is a unique solution that relies on the concept of transposition. Transposition comes from mathematics and music and refers to exchanging elements while everything else remains the same or moving an element as is from one environment to another. This means that we are taking the source code and put it in a modern technological environment with relatively few adjustments.The concept is based on a set of Mapping Expressions which are basically links between an element in the source environment and one in the target environment that has the same functionality. About 95% of the code is usually mapped out-of-the-box and the rest is handled with easy-to-use mapping tools designed for Visual Studio developers providing them with a familiar environment and concepts for completing the mapping and allowing them to extend and customize existing mapping expressions. The solution is also based on a circular workflow that enables developers to make any changes as required until the result is satisfying.As opposed to existing migration solutions that offer automation are usually a “black box” to the user, the transposition concept enables full visibility, flexibility and control over the code and process at all times allowing to also add/change functionalities or upgrade the UI within the process and tools.This is exactly the case with our customer’s aging VB6 PMS (Property Management System) which needed a technological update as well as a design refresh. The decision was to move the VB6 application which had about 1 million lines of code into the latest web technology. Since the application was initially written 13 years ago and had many upgrades since the code must be very patchy and includes unused sections. As a result, the company Mihshuv Group considered rewriting the entire application in Java since it already had the knowledge. Rewrite would allow starting with a clean slate and designing functionality, database architecture, UI without any constraints. On the other hand, rewrite entitles a long and detailed specification work as well as a thorough QA and this translates into a long project with high risk and costs.So the company looked for a migration solution as an alternative; the research lead to Gizmox and after examining the technology it was decided to perform a hybrid project which would include an automatic transposition of the core of the VB6 application (200,000 lines of code) while they redesigning the UI, adding new functionality, deleting unused code and rewriting about 140 reports with Crystal Reports will be done manually using Visual WebGui development tools.The migration part of the project was completed in 65 days by 3 developers from Mihshuv Group guided by Gizmox migration experts while the rewrite and UI upgrade tasks took about the same. So in only a few months period Mihshuv Group generated an up-to-date product, written in the latest Web technology with modern, friendly UI and improved functionality. Guest selection screen of the original VB6 PMS Guest selection screen on the new web–based PMS Compared to the initial plan to rewrite the entire application in Java, the hybrid migration/rewrite approach taken by Mihshuv Group using Gizmox technology proved as a great decision. In terms of time and cost there were substantial savings; from a project that was priced for at least a year (without taking into account the huge risk and uncertainty) it became a few months project only. More about this and other customer stories can be found here

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• Capgemini Global Business Process Management Report

  - by JuergenKress

  Welcome to the Capgemini Global Business Process Management (BPM) Report. This report is an exploration of key trends in BPM as seen by CXOs across a broad selection of sectors and geographies. BPM is perhaps at a tipping point - it’s certainly at an exciting stage in its evolution. As both an engineer and an Operational Research practitioner in my early career, and subsequently as a consultant, I have seen BPM through its development over the last 26 years. BPM has its roots in management practices such as Total Quality Management, Business Process Reengineering & Model Based Development; but the advent of the new generation of sophisticated modelling and process execution technologies has greatly enhanced BPM’s power to truly transform businesses. This has created one of the most rapidly growing and attractive market sectors for both services and technology. We see BPM as a critical management discipline that when executed against clear, cross organizational business objectives, can deliver exceptional value to that organization. However, we also see that the potential for BPM is not well understood. Our decision to conduct this global survey stemmed from discussions with our clients. We sought to gain a better impression of their understanding of BPM, how they measure its value, and how far it is prioritized within their Business and Technology Transformation efforts. This research confirms our belief that BPM needs to be a jointly owned Business and IT discipline. It also demonstrates that it is starting to gain significant traction in the market and investments are starting to pay dividends to the early adopters. At Capgemini we are being asked by our clients to help them simplify and improve their business models and the technology that supports them and we are already seeing BPM become an integral and key part of this proposition. Business Process Management is becoming ever more relevant to both large and small organizations in the current economic climate. At a time when many different market sectors are facing slow revenue growth, customer churn and increased pressures on costs, BPM becomes a critical weapon in the battle for efficiency and effectiveness in processes. Furthermore, in a challenging and changing business environment that is characterized by uncertainty, it allows organizations to adapt, be more agile and fleet of foot. Capgemini is seeing strong demand for BPM services in markets such as the USA, the UK, the Netherlands and France; and there are clear signs of increased interest in other geographies such as, Germany, Sweden, Spain, Italy and Australia. In sector terms, the financial services industry has led the way in BPM adoption over the recent past, driven by increased focus on customer- centricity and regulatory compliance. Other sectors, public sector, utilities, telco, retail and manufacturing are now not only catching up, but are starting o use BPM in new ways to create new business models to serve customers and outsmart the competition. The research findings also show however that this is a complex landscape, and we are not seeing adoption of BPM in a clear and consistent way. This report also looks at some of the barriers to adoption, with organizational silos being a major obstacle. Waters are further muddied by fragmented budgets, lack of clear governance and ownership and internal politics. The objective of our investment in this research project was to shed some light on these elements with a view to assisting organizations to create strategies that avoid or at least mitigate some of these barriers to success. Management of change in such endea vours is a key part in enabling the appropriate alignment of business and technology to support their transformation efforts. I hope that you find this report of benefit in the further adoption of Business Process Management. Get the full report here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,bpm report,bpm market,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Construction Paper, Legos, and Architectural Modeling

  I can remember as a kid playing with construction paper and Legos to explore my imagination. Through my exploration I was able to build airplanes, footballs, guns, and more, out of paper. Additionally I could create entire cities, robots, or anything else I could image out of Legos.  These toys, I now realize were in fact tools that gave me an opportunity to explore my ideas in the physical world through the use of modeling.  My imagination was allowed to run wild as I, unknowingly at the time, made design decisions that directly affected the models I was building from the raw materials.  To prove my point further, I can remember building a paper airplane that seemed to go nowhere when I tried to throw it. So I decided to attach a paper clip to the plane before I decided to throw it the next time to test my concept that by adding more weight to the plane that it would fly better and for longer distances. The paper airplane allowed me to model my design decision through the use of creating an artifact in that I created a paper airplane that was carrying extra weight through the incorporation of the paper clip in to the design. Also, I remember using Legos to build all sorts of creations, and these creations became artifacts of my imagination. As I further and further defined my Lego creations through the process of playing I was able to create elaborate artifacts of my imagination. These artifacts represented design decision I had made in the evolution of my creation through my child like design process. In some form or fashion the artifacts I created as a kid are very similar to the artifacts that I create when I model a software architectural concept or a software design in that the process of making decisions is directly translated in to a tangible model in the form of an architectural model. Architectural models have been defined as artifacts that depict design decisions of a system’s architecture.  The act of creating architectural models is the act of architectural modeling. Furthermore, architectural modeling is the process of creating a physical model based architectural concepts and documenting these design decisions. In the process of creating models, the standard notation used is Architectural modeling notation. This notation is the primary method of capturing the essence of design decisions regarding architecture.  Modeling notations can vary based on the need and intent of a project; typically they range from natural language to a diagram based notation. Currently, Unified Markup Language (UML) is the industry standard in terms of architectural modeling notation  because allows for architectures to be defined through a series of boxes, lines, arrows and other basic symbols that encapsulate design designs in to virtual components, connectors, configurations and interfaces.  Furthermore UML allows for additional break down of models through the use of natural language as to explain each section of the model in plain English. One of the major factors in architectural modeling is to define what is to be modeled. As a basic rule of thumb, I tend to model architecture based on the complexity of systems or sub sub-systems of architecture. Another key factor is the level of detail that is actually needed for a model. For example if I am modeling a system for a CEO to view then the low level details will be omitted. In comparison, if I was modeling a system for another engineer to actually implement I would include as much detailed information as I could to help the engineer implement my design.

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• Brazil is Hot for Social Media

  - by Mike Stiles

  Today’s guest blog is from Oracle SVP Product Development Reggie Bradford, fresh off a visit to Sao Paulo, Brazil where he spoke at the Dachis Social Business Summit and spent some time getting a personal taste for the astonishing growth of social in Brazil, both in terms of usage and engagement. I knew it was big, but I now have an all-new appreciation for why the Wall Street Journal branded Brazil the “social media capital of the universe.” Brazil has the world’s 5th largest economy, an expanding middle class, an active younger demo market, a connected & outgoing culture, and an ongoing embrace of the social media platforms. According to comScore's 2012 Brazil Digital Future in Focus report, 97% are using social media, and that’s not even taking mobile-only users into account. There were 65 million Facebook users in 2012, spending an average 535 minutes there, up 208%. It’s one of Twitter’s fastest growing markets and the 2nd biggest market for YouTube. Instagram usage has grown over 300% since last year. That by itself is exciting, but look at the opportunity for social marketing brands. 74% of Brazilian social users follow brands on Facebook, and 59% have praised a company on either Twitter or Facebook. A 2011 Oh! Panel study found 81% of social networkers there used social to research new products and 75% went there looking for discounts. B2C eCommerce sales in Brazil is projected to hit $26.9 billion by 2015. I bet I’m not the only one who sees great things ahead, and I was fortunate enough give a keynote ABRADI, an association of leading digital agencies in Brazil with 53 execs from 35 agencies attending. I was also afforded the opportunity to give my impressions of what’s going on in Brazil to Jornal Propoganda & Marketing, one of the most popular publications in Latin America for marketers. I conveyed that especially in an environment like Brazil, where social users are so willing to connect and engage brands, marketers need to back away from the heavy-handed, one-way messaging of old school advertising and move toward genuine relationships and trust-building. To aide in this, organizational and operation changes must be embraced inside the enterprise. We've talked often about the new, tighter partnership forming between the CIO and CMO. If this partnership is not encouraged, fostered and resourced, the increasing amount of time consumers spend on mobile and digital, and the efficiencies and integrations offered by cloud-based software cannot be exploited. These are the kinds of changes that can yield social data that, when combined with enterprise data, helps you come to know your social audiences intimately and predict their needs. Consumers are always connected and need your brand to be accessible at any time, be it for information or customer service. And, of course, all of this is happening quite publicly. The holistic, socially-enable enterprise connects social to customer service systems and all other customer touch points, facilitating the kind of immediate, real-time, gratifying response customers are coming to expect. Social users in Brazil are highly active and clearly willing to meet us as brands more than halfway. Empowering yourself with a social management technology platform will have you set up to maximize this booming social market…from listening & monitoring to engagement to analytics to workflow & automation to globalization & language support. Brands, it’s time to be as social as the great people of Brazil are. Obrigado! @reggiebradfordPhoto: Gualberto107, freedigitalphotos.net

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• C# 5 Async, Part 3: Preparing Existing code For Await

  - by Reed

  While the Visual Studio Async CTP provides a fantastic model for asynchronous programming, it requires code to be implemented in terms of Task and Task<T>.  The CTP adds support for Task-based asynchrony to the .NET Framework methods, and promises to have these implemented directly in the framework in the future.  However, existing code outside the framework will need to be converted to using the Task class prior to being usable via the CTP. Wrapping existing asynchronous code into a Task or Task<T> is, thankfully, fairly straightforward.  There are two main approaches to this. Code written using the Asynchronous Programming Model (APM) is very easy to convert to using Task<T>.  The TaskFactory class provides the tools to directly convert APM code into a method returning a Task<T>.  This is done via the FromAsync method.  This method takes the BeginOperation and EndOperation methods, as well as any parameters and state objects as arguments, and returns a Task<T> directly. For example, we could easily convert the WebRequest BeginGetResponse and EndGetResponse methods into a method which returns a Task<WebResponse> via: Task<WebResponse> task = Task.Factory .FromAsync<WebResponse>( request.BeginGetResponse, request.EndGetResponse, null); .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Event-based Asynchronous Pattern (EAP) code can also be wrapped into a Task<T>, though this requires a bit more effort than the one line of code above.  This is handled via the TaskCompletionSource<T> class.  MSDN provides a detailed example of using this to wrap an EAP operation into a method returning Task<T>.  It demonstrates handling cancellation and exception handling as well as the basic operation of the asynchronous method itself. The basic form of this operation is typically: Task<YourResult> GetResultAsync() { var tcs = new TaskCompletionSource<YourResult>(); // Handle the event, and setup the task results... this.GetResultCompleted += (o,e) => { if (e.Error != null) tcs.TrySetException(e.Error); else if (e.Cancelled) tcs.TrySetCanceled(); else tcs.TrySetResult(e.Result); }; // Call the asynchronous method this.GetResult(); // Return the task from the TaskCompletionSource return tcs.Task; } We can easily use these methods to wrap our own code into a method that returns a Task<T>.  Existing libraries which cannot be edited can be extended via Extension methods.  The CTP uses this technique to add appropriate methods throughout the framework. The suggested naming for these methods is to define these methods as “Task<YourResult> YourClass.YourOperationAsync(…)”.  However, this naming often conflicts with the default naming of the EAP.  If this is the case, the CTP has standardized on using “Task<YourResult> YourClass.YourOperationTaskAsync(…)”. Once we’ve wrapped all of our existing code into operations that return Task<T>, we can begin investigating how the Async CTP can be used with our own code.

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• Clouds, Clouds, Clouds Everywhere, Not a Drop of Rain!

  - by sxkumar

  At the recently concluded Oracle OpenWorld 2012, the center of discussion was clearly Cloud. Over the five action packed days, I got to meet a large number of customers and most of them had serious interest in all things cloud.  Public Cloud - particularly the Oracle Cloud - clearly got a lot of attention and interest. I think the use cases and the value proposition for public cloud is pretty straight forward. However, when it comes to private cloud, there were some interesting revelations.  Well, I shouldn’t really call them revelations since they are pretty consistent with what I have heard from customers at other conferences as well as during 1:1 interactions. While the interest in enterprise private cloud remains to be very high, only a handful of enterprises have truly embarked on a journey to create what the purists would call true private cloud - with capabilities such as self-service and chargeback/show back. For a large majority, today's reality is simply consolidation and virtualization - and they are quite far off from creating an agile, self-service and transparent IT infrastructure which is what the enterprise cloud is all about.  Even a handful of those who have actually implemented a close-to-real enterprise private cloud have taken an infrastructure centric approach and are seeing only limited business upside. Quite a few were frank enough to admit that chargeback and self-service isn’t something that they see an immediate need for.  This is in quite contrast to the picture being painted by all those surveys out there that show a large number of enterprises having already implemented an enterprise private cloud.  On the face of it, this seems quite contrary to the observations outlined above. So what exactly is the reality? Well, the reality is that there is undoubtedly a huge amount of interest among enterprises about transforming their legacy IT environment - which is often seen as too rigid, too fragmented, and ultimately too expensive - to something more agile, transparent and business-focused. At the same time however, there is a great deal of confusion among CIOs and architects about how to get there. This isn't very surprising given all the buzz and hype surrounding cloud computing. Every IT vendor claims to have the most unique solution and there isn't a single IT product out there that does not have a cloud angle to it. Add to this the chatter on the blogosphere, it will get even a sane mind spinning.  Consequently, most  enterprises are still struggling to fully understand the concept and value of enterprise private cloud.  Even among those who have chosen to move forward relatively early, quite a few have made their decisions more based on vendor influence/preferences rather than what their businesses actually need.  Clearly, there is a disconnect between the promise of the enterprise private cloud and the current adoption trends.  So what is the way forward?  I certainly do not claim to have all the answers. But here is a perspective that many cloud practitioners have found useful and thus worth sharing. To take a step back, the fundamental premise of the enterprise private cloud is IT transformation. It is the quest to create a more agile, transparent and efficient IT infrastructure that is driven more by business needs rather than constrained by operational and procedural inefficiencies. It is the new way of delivering and consuming IT services - where the IT organizations operate more like enablers of  strategic services rather than just being the gatekeepers of IT resources. In an enterprise private cloud environment, IT organizations are expected to empower the end users via self-service access/control and provide the business stakeholders a transparent view of how the resources are being used, what’s the cost of delivering a given service, how well are the customers being served, etc.  But the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment. Surprised? You shouldn’t be. Just remember how the business users have been at the forefront of public cloud adoption within enterprises and private cloud is no exception.   Such a broad-based transformation makes cloud more than a technology initiative. It requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. In my next blog,  I will share how essential it is for enterprise cloud technology to go hand-in hand with process re-engineering and organization changes to unlock true value of  enterprise cloud. I am sharing a short video from my session "Managing your private Cloud" at Oracle OpenWorld 2012. More videos from this session will be posted at the recently introduced Zero to Cloud resource page. Many other experts of Oracle enterprise private cloud solution will join me on this blog "Zero to Cloud"  and share best practices , deployment tips and information on how to plan, build, deploy, monitor, manage , meter and optimize the enterprise private cloud. We look forward to your feedback, suggestions and having an engaging conversion with you on this blog.

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• Waiting for Windows 8: A Long, Hot Summer

  - by andrewbrust

  Microsoft has revealed some things about Windows 8, and revealed a part of the developer story for new Windows 8 “tailored,” “immersive” applications.  In retrospect, very little was shared.  The bit that was revealed to us is that those applications can be developed using a combination of HTML 5 and JavaScript.  Not much else was said, except that additional details would be revealed at Microsoft’s //Build/ conference in Anaheim, California in September. This has left a lot of people in suspense, and it seems that suspended state is going to last all summer.  The problem, of course, is that in the absence of hard information, people fill the void with Speculation, Rumor and Gloom.  That’s a bit like Fear, Uncertainty and Doubt, except that it’s self-imposed by the Microsoft community and not planted by Microsoft’s competitors. This is a less-than-perfect situation.  Not only is it causing developers to worry about the value of their skill sets, but I am already hearing from consulting shops that customers are getting nervous too and, in extreme cases, opting for non-Microsoft tools for their projects as a result.  I’m also hearing from dev tool ISVs that sales have suffered as a result. It’s quite possible that the customers moving off .NET wanted to do so anyway and it’s also possible that dev tool ISVs are suffering slower sales this year due a slowed rate of economic recovery. Without hard information, tend to people interpret things negatively.  Actually, that’s the major point in all of this. While there is multitude of opinions about what the Windows 8 development platform will look like once fully revealed, there is an emerging consensus around one thing: it sure would help if Microsoft revealed more of its strategy…just enough to quash absurd rumors, stabilize the .NET ecosystem and get people to stay calm. We’ve had some reassurances thus far: there will be a Windows desktop mode; we’ll still have Windows Explorer, we’ll still run Office, we’ll still have a task bar, and all the skills and tools we use now will still work there.  But with reassurances like that…people still feel insecure.  Because telling us that Windows 8 will have what is essentially a “classic” mode sure makes it sound like today’s skill sets will soon be “classic” too…and then maybe they’ll just become obsolete. Humans find change scary; it’s natural.  And when left alone with their fears – because no one is saying anything to dispel them – people can go from frightened to paranoid, and can start to viewing things in a downright conspiratorial light.  It would be great if Microsoft stepped into the void now and told us what is coming – especially because whatever they tell us is bound to be at least a little better than what people think they are going to hear. I don’t know what the announcements will be, but I do have it on authority, from a number of sources, that Microsoft isn’t gong to talk until //Build/.  That means no news until September September 13th.  Nothing until after Labor Day.  You get zippo until after the Back-to-School sales are done. What to do?  Try not to let the dark voices of gloom and doom fill your head.  Even in the absence of answers, we still have some important facts: The .NET developer community is huge. Microsoft’s customers have major investments in .NET, and in .NET skills. Political infighting in Redmond might make for irrational decisions, but ultimately public companies can’t just alienate their advocates and piss off their customers.  Spite doesn’t trump fiduciary responsibility. The computing device markets are changing, software is changing, software business models are changing and developers are changing.  Microsoft has to keep up. The HTML + JavaScript community is huge too, and it includes many of the “changed” developers. Public companies can’t ignore new markets nor the popular standards that can help them enter those new markets.  Loyalty doesn’t trump fiduciary responsibility either. If Microsoft can appeal to new developers, then it should. If Microsoft can keep catering to its existing developers and customers -- not just through legacy support, but also through empowering futures -- then it probably will. You don’t have to shove your old friends out into the rain to make room for new ones; you can bring those new constituents in under a bigger tent.  I hope Microsoft will enlarge the tent, and I have trouble imagining why it would not.

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• Pinterest and the Rising Power of Imagery

  - by Mike Stiles

  If images keep you glued to a screen, you’re hardly alone. Countless social users are letting their eyes do the walking, waiting for that special photo to grab their attention. And perhaps more than any other social network, Pinterest has been giving those eyes plenty of room to walk. Pinterest came along in 2010. Its play was that users could simply create topic boards and pin pictures to the appropriate boards for sharing. Yes there are some words, captions mostly, but not many. The speed of its growth raised eyebrows. Traffic quadrupled in the last quarter of 2011, with 7.51 million unique visitors in December alone. It now gets 1.9 billion monthly page views. And it was sticky. In the US, the average time a user spends strolling through boards and photos on Pinterest is 15 minutes, 50 seconds. Proving the concept of browsing a catalogue is not dead, it became a top 5 referrer for several apparel retailers like Land’s End, Nordstrom, and Bergdorfs. Now a survey of online shoppers by BizRate Insights says that Pinterest is responsible for more purchases online than Facebook. Over 70% of its users are going there specifically to keep up with trends and get shopping ideas. And when they buy, the average order value is $179. Pinterest is also scoring better in terms of user engagement. 66% of pinners regularly follow and repin retailers, whereas 17% of Facebook fans turn to that platform for purchase ideas. (Facebook still wins when it comes to reach and driving traffic to 3rd-party sites by the way). Social posting best practices have consistently shown that posts with photos are rewarded with higher engagement levels. You may be downright Shakespearean in your writing, but what makes images in the digital world so much more powerful than prose? 1. They transcend language barriers. 2. They’re fun and addictive to look at. 3. They can be consumed in fractions of a second, important considering how fast users move through their social content (admit it, you do too). 4. They’re efficient gateways. A good picture might get them to the headline. A good headline might then get them to the written content. 5. The audience for them surpasses demographic limitations. 6. They can effectively communicate and trigger an emotion. 7. With mobile use soaring, photos are created on those devices and easily consumed and shared on them. Pinterest’s iPad app hit #1 in the Apple store in 1 day. Even as far back as 2009, over 2.5 billion devices with cameras were on the streets generating in just 1 year, 10% of the number of photos taken…ever. But let’s say you’re not a retailer. What if you’re a B2B whose products or services aren’t visual? Should you worry about your presence on Pinterest? As with all things, you need a keen awareness of who your audience is, where they reside online, and what they want to do there. If it doesn’t make sense to put a tent stake in Pinterest, fine. But ignore the power of pictures at your own peril. If not visually, how are you going to attention-grab social users scrolling down their News Feeds at top speed? You’re competing with every other cool image out there from countless content sources. Bore us and we’ll fly right past you.

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• Cloud Adoption Challenges

  - by Herve Roggero

  Originally posted on: http://geekswithblogs.net/hroggero/archive/2013/11/07/cloud-adoption-challenges.aspxWhile cloud computing makes sense for most organizations and countless projects, I have seen customers significantly struggle with cloud adoption challenges. This blog post is not an attempt to provide a generic assessment of cloud adoption; rather it is an account of personal experiences in the field, some of which may or may not apply to your organization. Cloud First, Burst? In the rush to cloud adoption some companies have made the decision to redesign their core system with a cloud first approach. However a cloud first approach means that the system may not work anymore on-premises after it has been redesigned, specifically if the system depends on Platform as a Service (PaaS) components (such as Azure Tables). While PaaS makes sense when your company is in a position to adopt the cloud exclusively, it can be difficult to leverage with systems that need to work in different clouds or on-premises. As a result, some companies are starting to rethink their cloud strategy by designing for on-premises first, and modify only the necessary components to burst when needed in the cloud. This generally means that the components need to work equally well in any environment, which requires leveraging Infrastructure as a Service (IaaS) or additional investments for PaaS applications, or both.  What’s the Problem? Although most companies can benefit from cloud computing, not all of them can clearly identify a business reason for doing so other than in very generic terms. I heard many companies claim “it’s cheaper”, or “it allows us to scale”, without any specific metric or clear strategy behind the adoption decision. Other companies have a very clear strategy behind cloud adoption and can precisely articulate business benefits, such as “we have a 500% increase in traffic twice a year, so we need to burst in the cloud to avoid doubling our network and server capacity”. Understanding the problem being solved through by adopting cloud computing can significantly help organizations determine the optimum path and timeline to adoption. Performance or Scalability? I stopped counting the number of times I heard “the cloud doesn’t scale; our database runs faster on a laptop”.  While performance and scalability are related concepts, they are nonetheless different in nature. Performance is a measure of response time under a given load (meaning with a specific number of users), while scalability is the performance curve over various loads. For example one system could see great performance with 100 users, but timeout with 1,000 users, in which case the system wouldn’t scale. However another system could have average performance with 100 users, but display the exact same performance with 1,000,000 users, in which case the system would scale. Understanding that cloud computing does not usually provide high performance, but instead provides the tools necessary to build a scalable system (usually using PaaS services such as queuing and data federation), is fundamental to proper cloud adoption. Uptime? Last but not least, you may want to read the Service Level Agreement of your cloud provider in detail if you haven’t done so. If you are expecting 99.99% uptime annually you may be in for a surprise. Depending on the component being used, there may be no associated SLA at all! Other components may be restarted at any time, or services may experience failover conditions weekly ( or more) based on current overall conditions of the cloud service provider, most of which are outside of your control. As a result, for PaaS cloud environments (and to a certain extent some IaaS systems), applications need to assume failure and gracefully retry to be successful in the cloud in order to provide service continuity to end users. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting (http://www.bluesyntax.net). Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" and “PRO SQL Server 2012 Practices” from Apress, a PluralSight author, and runs the Azure Florida Association.

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• There are 2 jobs available - which one sounds better all round [closed]

  - by Steve Gates

  I am currently employed at a company where we scrape by each year breaking even, sometimes having a little profit. The development environment is very relaxed and we have a laugh. My colleagues are not interested in improving their knowledge unless they have to, so trying to get them to adopt things like TDD is a non-starter. My development manager is stuck in .Net 2 land and refuses to use things like LINQ. He over complicates architecture and writes very unreadable code, heres an example SortedList<int,<SortedList<int,SortedList<int, MyClass>>>> The MD of the company has no drive and lets the one sales guy bring in the contracts. We are not busy all the time and this allows me time to look at new technology and learn. In terms of using things like TDD, my development manager has no problem with it and can kind of see the purpose of it, he just wont use it himself. This means I am alone in learning new things and am often resorting to StackOverflow to make sure I get things right. The company has a lot of flexibility, I can work from home if needs be and when my daughter was born they let me work from home 1 day a week however they expect this flexibility in return often asking me to travel occasionally on a Friday afternoon for the following week. Sometimes its abroad. We are also pretty much on call 24/5 as we have engineers in various countries. Also we have no testers so most of the testing is done by us developers and some testing by engineers. Either way no-one likes testing! I have been offered a role at a company I worked at 5 years ago. They were quite Victorian in their working practices but it appears to have relaxed now although I suspect still reasonably formal. There is a new team of developers I don't know and they are about to move to new offices. The team lead is a guy that was there when I was and I get the impression he takes his role seriously and likes his formal procedures and documentation. I think some of the Victorian practices may have rubbed off on him. However he did say if things crop up then as long as I can trust the person they can work at home although he prefers people in the office. The team uses SCRUM, TDD and SOLID design principles so they are quite up to date in technology. They are reasonably Microsoft focused. It appears the Technical Director might be the R&D man and research new technology on his own not allowing developers to play with new technology. He possibly might be a super developer and makes all the decisions that no can argue with. They are currently moving to Entity Framework away from NHibernate based on issues that their queries seem to fail sometimes and they feel NHibernate is stagnant. They have analysts and a QA team. The MD is focused and they are an expanding company making profit each year. I'm not sure what the team morale is and whether they have a laugh. When I had a tour around the office they were there in dead silence. I'm really unsure which role is the best for me and going with my gut instinct is useless as I'm not sure what my gut is telling me. Based on the information above which role would you choose and why?

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