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• Talking JavaOne with Rock Star Kirk Pepperdine

  - by Janice J. Heiss

  Kirk Pepperdine is not only a JavaOne Rock Star but a Java Champion and a highly regarded expert in Java performance tuning who works as a consultant, educator, and author. He is the principal consultant at Kodewerk Ltd. He speaks frequently at conferences and co-authored the Ant Developer's Handbook. In the rapidly shifting world of information technology, Pepperdine, as much as anyone, keeps up with what's happening with Java performance tuning. Pepperdine will participate in the following sessions: CON5405 - Are Your Garbage Collection Logs Speaking to You? BOF6540 - Java Champions and JUG Leaders Meet Oracle Executives (with Jeff Genender, Mattias Karlsson, Henrik Stahl, Georges Saab) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Ellen Kraffmiller Martijn Verburg, Jeff Genender, and Henri Tremblay) I asked him what technological changes need to be taken into account in performance tuning. “The volume of data we're dealing with just seems to be getting bigger and bigger all the time,” observed Pepperdine. “A couple of years ago you'd never think of needing a heap that was 64g, but today there are deployments where the heap has grown to 256g and tomorrow there are plans for heaps that are even larger. Dealing with all that data simply requires more horse power and some very specialized techniques. In some cases, teams are trying to push hardware to the breaking point. Under those conditions, you need to be very clever just to get things to work -- let alone to get them to be fast. We are very quickly moving from a world where everything happens in a transaction to one where if you were to even consider using a transaction, you've lost." When asked about the greatest misconceptions about performance tuning that he currently encounters, he said, “If you have a performance problem, you should start looking at code at the very least and for that extra step, whip out an execution profiler. I'm not going to say that I never use execution profilers or look at code. What I will say is that execution profilers are effective for a small subset of performance problems and code is literally the last thing you should look at.And what is the most exciting thing happening in the world of Java today? “Interesting question because so many people would say that nothing exciting is happening in Java. Some might be disappointed that a few features have slipped in terms of scheduling. But I'd disagree with the first group and I'm not so concerned about the slippage because I still see a lot of exciting things happening. First, lambda will finally be with us and with lambda will come better ways.” For JavaOne, he is proctoring for Heinz Kabutz's lab. “I'm actually looking forward to that more than I am to my own talk,” he remarked. “Heinz will be the third non-Sun/Oracle employee to present a lab and the first since Oracle began hosting JavaOne. He's got a great message. He's spent a ton of time making sure things are going to work, and we've got a great team of proctors to help out. After that, getting my talk done, the Java Champion's panel session and then kicking back and just meeting up and talking to some Java heads."Finally, what should Java developers know that they currently do not know? “’Write Once, Run Everywhere’ is a great slogan and Java has come closer to that dream than any other technology stack that I've used. That said, different hardware bits work differently and as hard as we try, the JVM can't hide all the differences. Plus, if we are to get good performance we need to work with our hardware and not against it. All this implies that Java developers need to know more about the hardware they are deploying to.”

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• Is there a theory for "transactional" sequences of failing and no-fail actions?

  - by Ross Bencina

  My question is about writing transaction-like functions that execute sequences of actions, some of which may fail. It is related to the general C++ principle "destructors can't throw," no-fail property, and maybe also with multi-phase transactions or exception safety. However, I'm thinking about it in language-neutral terms. My concern is with correctly designing error handling in C++ functions that must be reliable. I would like to know what the concepts below are called so that I can learn more about them. I'm sorry that I can't ask the question more directly. Since I don't know this area I have provided an example to explain my question. The question is at the end. Here goes: Consider a sequence of steps or actions executed sequentially, where actions belong to one of two classes: those that always succeed, and those that may fail. In the examples below: S stands for an action that always succeeds (called "no-fail" in some settings). F stands for an action that may fail (for example, it might fail to allocate memory or do I/O that could fail). Consider a sequences of actions (executed sequentially from left to right): S->S->S->S Since each action in the sequence above succeeds, the whole sequence succeeds. On the other hand, the following sequence may fail because the last action may fail: S->S->S->F So, claim: a sequence has the no-fail (S) property if and only if all of its actions are no-fail. Now, I'm interested in action sequences that form "atomic transactions", with "failure atomicity," i.e. where either the whole sequence completes successfully, or there is no effect. I.e. if some action fails, the earlier ones must be rolled back. This requires that any successfully executed actions prior to a failing action must always be able to be rolled back. Consider the sequence: S->S->S->F S<-S<-S In the example above, the first row is the forward path of the transaction, and the second row are inverse actions (executed from right to left) that can be used to roll back if the final top row actions fails. It seems to me that for a transaction to support failure atomicity, the following invariant must hold: Claim: To support failure atomicity (either completion or complete roll-back on failure) all actions preceding the latest failable (F) action on the forward path (marked * in the example below) must have no-fail (S) inverses. The following is an example of a sequence that supports failure atomicity: * S->F->F->F S<-S<-S Further, if we want the transaction to be able to attempt cancellation mid-way through, but still guarantee either full completion or full rollback then we need the following property: Claim: To support failure atomicity and cancellation mid-way through execution, in the face of errors in the inverse (cancellation) path, all actions following the earliest failable (F) inverse on the reverse path (marked *) must be no-fail (S). F->F->F->S->S S<-S<-F<-F * I believe that these two conditions guarantee that an abortable/cancelable transaction will never get "stuck". My questions are: What is the study and theory of these properties called? are my claims correct? and what else is there to know? UPDATE 1: Updated terminology: what I previously called "robustness" is called atomicity in the database literature. UPDATE 2: Added explicit reference to failure atomicity, which seems to be a thing.

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• Adaptive Layout for ADF Faces on Tablets

  - by Shay Shmeltzer

  In the 11.1.16 version of Oracle ADF we started adding specific features to the ADF Faces components so they'll work better on iPad tablets. In this entry I'm going to highlight some new capabilities that we have added to the 11.1.2.3 release. (note if you are still on the 11.1.1.* branch - you'll need to wait for 11.1.1.7 to get the features discussed here). The two key additions in the 11.1.2.3 version compared to the 11.1.1.6 features for iPad support include: pagination for tables and adaptive flow layout. The pagination for table is self explanatory, basically since iPad don't support scroll bars, we automatically switch the table component to render with a pagination toolbar that allow you to scroll set of records or directly jump to a specific set. See the image below. The adaptive flow layout takes a bit more explanation. On regular desktops the UI that you usually build for ADF Faces screens is going to use stretch layout - meaning that it stretches to fill the whole area of the browser window. If you resize the browser windoe, the ADF Faces page resizes with it. If your browser window is too small, scroll bars will appear to allow you to scroll to areas that are "hidden". However on an iPad, this is probably not the type of layout you want - you would rather have a flow layout that eliminates scroll bars and instead allows you to scroll down the page. Basically your want the page to be sized based on its content, rather then based on the browser window size. In ADF Faces terminology this can be done with the dimensionsFrom property set to "children". And here comes the tricky part, since in the past(and also today) when you create an ADF Faces page and add a stretchable component to it, the dimensionsFrom property is set to parent by default. This will be true to other layout components you'll add as well. At this point you might be wondering "Does this mean I'll need to go to each of the layout components in my page and modify the dimensionsFrom property value to be children?" ADF Faces to the rescue... To eliminate the need to do this tedious manual changes, we introduced a new web.xml parameter "oracle.adf.view.rich.geometry.DEFAULT_DIMENSIONS" You'll basically add the following to your web.xml <context-param>    <description>      This parameter controls the default value for component geometry on the page.      Supported values are:        legacy - component attributes use the default values as specified for the attributes                 in the tag documentation (default value)        auto   - component attributes use the correct default value given the value of their                 parent component. For example, with this setting, the panelStretchLayout                 will use "auto" as the default value for its "dimensionsFrom" attribute                 instead of "parent".    </description>    <param-name>oracle.adf.view.rich.geometry.DEFAULT_DIMENSIONS</param-name>    <param-value>auto</param-value>  </context-param> Once you set this parameter, you only need to set the dimensionsFrom attribute for the top level layout component on your page, and the rest of the components will adjust accordingly. One trick that you can use, and that is used in the demo below, is to have the dimensionsFrom property depend on the type of client that access your application. This way you can switch between stretch or flow layout based on the device accessing your application. For example I use the following in my page: <af:panelStretchLayout topHeight="70px" startWidth="0px" endWidth="0px"                                       dimensionsFrom="#{adfFacesContext.agent.capabilities['touchScreen'] eq 'none'  ? 'parent' : 'children' }"> Which results in a flow layout for iPads and a stretch layout for regular browsers. Check out the result in the below demo: &amp;lt;span id=&amp;quot;XinhaEditingPostion&amp;quot;&amp;gt;&amp;lt;/span&amp;gt;

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• Most Innovative IDM Projects: Awards at OpenWorld

  - by Tanu Sood

  On Tuesday at Oracle OpenWorld 2012, Oracle recognized the winners of Innovation Awards 2012 at a ceremony presided over by Hasan Rizvi, Executive Vice President at Oracle. Oracle Fusion Middleware Innovation Awards recognize customers for achieving significant business value through innovative uses of Oracle Fusion Middleware offerings. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. This year’s Award honors customers for their cutting-edge solutions driving business innovation and IT modernization using Oracle Fusion Middleware. The program has grown over the past 6 years, receiving a record number of nominations from customers around the globe. The winners were selected by a panel of judges that ranked each nomination across multiple different scoring categories. Congratulations to both Avea and ETS for winning this year’s Innovation Award for Identity Management. Identity Management Innovation Award 2012 Winner – Avea Company: Founded in 2004, AveA is the sole GSM 1800 mobile operator of Turkey and has reached a nationwide customer base of 12.8 million as of the end of 2011 Region: Turkey (EMEA) Products: Oracle Identity Manager, Oracle Identity Analytics, Oracle Access Management Suite Business Drivers: ·         To manage the agility and scale required for GSM Operations and enable call center efficiency by enabling agents to change their identity profiles (accounts and entitlements) rapidly based on call load. ·         Enhance user productivity and call center efficiency with self service password resets ·         Enforce compliance and audit reporting ·         Seamless identity management between AveA and parent company Turk Telecom Innovation and Results: ·         One of the first Sun2Oracle identity management migrations designed for high performance provisioning and trusted reconciliation built with connectors developed on the ICF architecture that provides custom user interfaces for  dynamic and rapid management of roles and entitlements along with entitlement level attestation using closed loop remediation between Oracle Identity Manager and Oracle Identity Analytics. ·         Dramatic reduction in identity administration and call center password reset tasks leading to 20% reduction in administration costs and 95% reduction in password related calls. ·         Enhanced user productivity by up to 25% to date ·         Enforced enterprise security and reduced risk ·         Cost-effective compliance management ·         Looking to seamlessly integrate with parent and sister companies’ infrastructure securely. Identity Management Innovation Award 2012 Winner – Education Testing Service (ETS)       See last year's winners here --Company: ETS is a private nonprofit organization devoted to educational measurement and research, primarily through testing. Region: U.S.A (North America) Products: Oracle Access Manager, Oracle Identity Federation, Oracle Identity Manager Business Drivers: ETS develops and administers more than 50 million achievement and admissions tests each year in more than 180 countries, at more than 9,000 locations worldwide.  As the business becomes more globally based, having a robust solution to security and user management issues becomes paramount. The organizations was looking for: ·         Simplified user experience for over 3000 company users and more than 6 million dynamic student and staff population ·         Infrastructure and administration cost reduction ·         Managing security risk by controlling 3rd party access to ETS systems ·         Enforce compliance and manage audit reporting ·         Automate on-boarding and decommissioning of user account to improve security, reduce administration costs and enhance user productivity ·         Improve user experience with simplified sign-on and user self service Innovation and Results: 1.    Manage Risk ·         Centralized system to control user access ·         Provided secure way of accessing service providers' application using federated SSO. ·         Provides reporting capability for auditing, governance and compliance. 2.    Improve efficiency ·         Real-Time provisioning to target systems ·         Centralized provisioning system for user management and access controls. ·         Enabling user self services. 3.    Reduce cost ·         Re-using common shared services for provisioning, SSO, Access by application reducing development cost and time. ·         Reducing infrastructure and maintenance cost by decommissioning legacy/redundant IDM services. ·         Reducing time and effort to implement security functionality in business applications (“onboard” instead of new development). ETS was able to fold in new and evolving requirement in addition to the initial stated goals realizing quick ROI and successfully meeting business objectives. Congratulations to the winners once again. We will be sure to bring you more from these Innovation Award winners over the next few months.

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• Parsing T-SQL – The easy way

  - by Dave Ballantyne

  Every once in a while, I hit an issue that would require me to interrogate/parse some T-SQL code.  Normally, I would shy away from this and attempt to solve the problem in some other way.  I have written parsers before in the the past using LEX and YACC, and as much fun and awesomeness that path is,  I couldnt justify the time it would take. However, this week I have been faced with just such an issue and at the back of my mind I can remember reading through the SQLServer 2012 feature pack and seeing something called “Microsoft SQL Server 2012 Transact-SQL Language Service “.  This is described there as : “The SQL Server Transact-SQL Language Service is a component based on the .NET Framework which provides parsing validation and IntelliSense services for Transact-SQL for SQL Server 2012, SQL Server 2008 R2, and SQL Server 2008. “ Sounds just what I was after.  Documentation is very scant on this so dont take what follows as best practice or best use, just a practice and a use. Knowing what I was sort of looking for something, I found the relevant assembly in the gac which is the simply named ,’Microsoft.SqlServer.Management.SqlParser’. Even knowing that you wont find much in terms of documentation if you do a web-search, but you will find the MSDN documentation that list the members and methods etc… The “scanner”  class sounded the most appropriate for my needs as that is described as “Scans Transact-SQL searching for individual units of code or tokens.”. After a bit of poking, around the code i ended up with was something like [System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SqlServer.Management.SqlParser") | Out-Null $ParseOptions = New-Object Microsoft.SqlServer.Management.SqlParser.Parser.ParseOptions $ParseOptions.BatchSeparator = 'GO' $Parser = new-object Microsoft.SqlServer.Management.SqlParser.Parser.Scanner($ParseOptions) $Sql = "Create Procedure MyProc as Select top(10) * from dbo.Table" $Parser.SetSource($Sql,0) $Token=[Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]::TOKEN_SET $Start =0 $End = 0 $State =0 $IsEndOfBatch = $false $IsMatched = $false $IsExecAutoParamHelp = $false while(($Token = $Parser.GetNext([ref]$State ,[ref]$Start, [ref]$End, [ref]$IsMatched, [ref]$IsExecAutoParamHelp ))-ne [Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]::EOF) { try{ ($TokenPrs =[Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]$Token) | Out-Null $TokenPrs $Sql.Substring($Start,($end-$Start)+1) }catch{ $TokenPrs = $null } } As you can see , the $Sql variable holds the sql to be parsed , that is pushed into the $Parser object using SetSource,  and then we will use GetNext until the EOF token is returned.  GetNext will also return the Start and End character positions within the source string of the parsed text. This script’s output is : TOKEN_CREATE Create TOKEN_PROCEDURE Procedure TOKEN_ID MyProc TOKEN_AS as TOKEN_SELECT Select TOKEN_TOP top TOKEN_INTEGER 10 TOKEN_FROM from TOKEN_ID dbo TOKEN_TABLE Table note that the ‘(‘, ‘)’  and ‘*’ characters have returned a token type that is not present in the Microsoft.SqlServer.Management.SqlParser.Parser.Tokens Enum that has caused an error which has been caught in the catch block.  Fun, Fun ,Fun , Simple T-SQL Parsing.  Hope this helps someone in the same position,  let me know how you get on.

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• Construction Paper, Legos, and Architectural Modeling

  I can remember as a kid playing with construction paper and Legos to explore my imagination. Through my exploration I was able to build airplanes, footballs, guns, and more, out of paper. Additionally I could create entire cities, robots, or anything else I could image out of Legos.  These toys, I now realize were in fact tools that gave me an opportunity to explore my ideas in the physical world through the use of modeling.  My imagination was allowed to run wild as I, unknowingly at the time, made design decisions that directly affected the models I was building from the raw materials.  To prove my point further, I can remember building a paper airplane that seemed to go nowhere when I tried to throw it. So I decided to attach a paper clip to the plane before I decided to throw it the next time to test my concept that by adding more weight to the plane that it would fly better and for longer distances. The paper airplane allowed me to model my design decision through the use of creating an artifact in that I created a paper airplane that was carrying extra weight through the incorporation of the paper clip in to the design. Also, I remember using Legos to build all sorts of creations, and these creations became artifacts of my imagination. As I further and further defined my Lego creations through the process of playing I was able to create elaborate artifacts of my imagination. These artifacts represented design decision I had made in the evolution of my creation through my child like design process. In some form or fashion the artifacts I created as a kid are very similar to the artifacts that I create when I model a software architectural concept or a software design in that the process of making decisions is directly translated in to a tangible model in the form of an architectural model. Architectural models have been defined as artifacts that depict design decisions of a system’s architecture.  The act of creating architectural models is the act of architectural modeling. Furthermore, architectural modeling is the process of creating a physical model based architectural concepts and documenting these design decisions. In the process of creating models, the standard notation used is Architectural modeling notation. This notation is the primary method of capturing the essence of design decisions regarding architecture.  Modeling notations can vary based on the need and intent of a project; typically they range from natural language to a diagram based notation. Currently, Unified Markup Language (UML) is the industry standard in terms of architectural modeling notation  because allows for architectures to be defined through a series of boxes, lines, arrows and other basic symbols that encapsulate design designs in to virtual components, connectors, configurations and interfaces.  Furthermore UML allows for additional break down of models through the use of natural language as to explain each section of the model in plain English. One of the major factors in architectural modeling is to define what is to be modeled. As a basic rule of thumb, I tend to model architecture based on the complexity of systems or sub sub-systems of architecture. Another key factor is the level of detail that is actually needed for a model. For example if I am modeling a system for a CEO to view then the low level details will be omitted. In comparison, if I was modeling a system for another engineer to actually implement I would include as much detailed information as I could to help the engineer implement my design.

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• Social Targeting: This One's Just for You

  - by Mike Stiles

  Think of social targeting in terms of the archery competition we just saw in the Olympics. If someone loaded up 5 arrows and shot them straight up into the air all at once, hoping some would land near the target, the world would have united in laughter. But sadly for hysterical YouTube video viewing, that’s not what happened. The archers sought to maximize every arrow by zeroing in on the spot that would bring them the most points. Marketers have always sought to do the same. But they can only work with the tools that are available. A firm grasp of the desired target does little good if the ad products aren’t there to deliver that target. On the social side, both Facebook and Twitter have taken steps to enhance targeting for marketers. And why not? As the demand to monetize only goes up, they’re quite motivated to leverage and deliver their incredible user bases in ways that make economic sense for advertisers. You could target keywords on Twitter with promoted accounts, and get promoted tweets into search. They would surface for your followers and some users that Twitter thought were like them. Now you can go beyond keywords and target Twitter users based on 350 interests in 25 categories. How does a user wind up in one of these categories? Twitter looks at that user’s tweets, they look at whom they follow, and they run data through some sort of Twitter secret sauce. The result is, you have a much clearer shot at Twitter users who are most likely to welcome and be responsive to your tweets. And beyond the 350 interests, you can also create custom segments that find users who resemble followers of whatever Twitter handle you give it. That means you can now use boring tweets to sell like a madman, right? Not quite. This ad product is still quality-based, meaning if you’re not putting out tweets that lead to interest and thus, engagement, that tweet will earn a low quality score and wind up costing you more under Twitter’s auction system to maintain. That means, as the old knight in “Indiana Jones and the Last Crusade” cautions, “choose wisely” when targeting based on these interests and categories to make sure your interests truly do line up with theirs. On the Facebook side, they’re rolling out ad targeting that uses email addresses, phone numbers, game and app developers’ user ID’s, and eventually addresses for you bigger brands. Why? Because you marketers asked for it. Here you were with this amazing customer list but no way to reach those same customers should they be on Facebook. Now you can find and communicate with customers you gathered outside of social, and use Facebook to do it. Fair to say such users are a sensible target and will be responsive to your message since they’ve already bought something from you. And no you’re not giving your customer info to Facebook. They’ll use something called “hashing” to make sure you don’t see Facebook user data (beyond email, phone number, address, or user ID), and Facebook can’t see your customer data. The end result, social becomes far more workable and more valuable to marketers when it delivers on the promise that made it so exciting in the first place. That promise is the ability to move past casting wide nets to the masses and toward concentrating marketing dollars efficiently on the targets most likely to yield results.

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• Building Tag Cloud Declarative ADF Component

  - by Arunkumar Ramamoorthy

  When building a website, there could a requirement to add a tag cloud to let the users know the popular tags (or terms) used in the site. In this blog, we would build a simple declarative component to be used as tag cloud in the page. To start with, we would first create the declarative component, which could display the tag cloud. We will do that by creating a new custom application from the new gallery. Give a name for the app and the project and from the new gallery, let us create a new ADF Declarative Component We need to specify the name for the declarative component, attributes in it etc. as follows For displaying the tags as cloud, we need to pass the content to this component. So, we will create an attribute to hold the values for the tag. Let us name it as "value" and make it as java.lang.String  type. Once after this, to hold the component, we need to create a tag library. This can be done by clicking on the Add Tag Library button. Clicking on OK buttons in all the open dialogs would create a declarative component for us. Now, we need to display the tag cloud based on the value passed to the component. To do that, we assume that the value is a Tree Binding and has two attributes in it, say "Name" and "Weight". To make a tag cloud, we would put together the "Name" in a loop and set it's font size based on the "Weight". After putting our logic to work, here is how the source look Attributes added to the declarative components can be retrieved by using #{attrs.<attribute_name>}. Now, we need to deploy this project as ADF Library Jar file, so that this can be distributed to the consuming applications. We'll select ADF Library Jar as type and create the profile. We would be getting the jar file after deployment. To test the functionality, we could create a simple Fusion Web Application. To add our custom component to the consuming application, we can create a file system connection pointing to the location where the jar file is and add it or, add through the project properties of the ViewController project. Now, our custom component has been added to the consuming application. We could test that by creating a VO in the model project with a query like, select 'Faces' as Name,25 as Weight from dual union all select 'ADF', 15 from dual  union all select 'ADFdi', 30 from dual union all select 'BC4J', 20 from dual union all select 'EJB', 40 from dual union all select 'WS', 35 from dual Add this VO to the AppModule, so that it would be exposed to the data control. Then, we could create a jspx page, and add a tree binding to the VO created. We can now see our Tag Cloud declarative component is available in the component palette.  It can be inserted from the component palette to our page and set it's value property to CollectionModel of the tree binding created. Now that we've created the Declarative component and added that to our page successfully, we can run the page to see how it looks. As per the query, the Tags are displayed in different fonts, based on their weight.

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• Finding it Hard to Deliver Right Customer Experience: Think BPM!

  - by Ajay Khanna

  Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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• Common reasons for the &lsquo;Sys is undefined&rsquo; error in ASP.NET Ajax applications

    In this blog I will try to summarize the most common reasons for getting the famous 'Sys is undefined' error when running an Ajax enabled web site or application (there are almost one milion results on Google for that phrase). Where does it come from? In every Ajax web pages source you will see a code like this: <script type="text/javascript"> //<![CDATA[ Sys.WebForms.PageRequestManager._initialize('ScriptManager1', document.getElementById('form1')); Sys.WebForms.PageRequestManager.getInstance()._updateControls([], [], [], 90); //]]> </script>   This is the initialization script of the ScriptManager. So, if for some reason the Sys namespace is not available when the code executes you get the Sys is undefined error. Here are the most common reasons and solutions for that problem:   1. The error occurs when you have added a control from RadControls for ASP.NET AJAX, but your application is not configured to use ASP.NET AJAX. For example, in VS 2005 you created a new Blank Site instead of a new Ajax-Enabled Web Site and the Sys is undefined message pops up. To fix it you need to follow the steps described at Configuring ASP.NET Ajax article (check the topic called Adding ASP.NET AJAX Configuration Elements to an Existing Web Site) or simply create the Ajax-Enabled Web Site. You can also check my other blog post on the matter: Visual Studio 2008: Where is the new ASP.NET Ajax-Enabled Web Site template?   2. Authentication - as the website denies access to all pages to unauthorized users, access to the Telerik.Web.UI.WebResource.axd handler is unauthorized (this is the default handler of RadScriptManager). This causes the handler to serve the content of the login page instead of the combined scripts, hence the error. To solve it - add a <location> section to the application configuration file to allow access to Telerik.Web.UI.WebResource.axd to all users, like: <configuration> ... <location path="Telerik.Web.UI.WebResource.axd"> <system.web> <authorization> <allow users="*"/> </authorization> </system.web> </location> ... </configuration>   Note that the access to the standard ScriptResource.axd and WebResource.axd is automatically allowed for all users (authenticated and unauthenticated), so if you use the ScriptManager instead of RadScriptManager - you will not face this problem. The authentication problem does not manifest when you disable script combining or use the CDN. Adding the above configuration section will make it work with RadScriptManagers combined script.   3. The IE6 browser fails to load the compressed script. The problem does not appear in any other browser. There is a well known bug in the older versions of IE6 which lose the first 2,048 bytes of data that are sent back from a Web server that uses HTTP compression. Latest versions of RadScriptManager does not compress the output at all if the client is IE6, but in the previous versions you need to manually disable the output compression to prevent the error. So, if you get the Sys is undefined error in IE6 - update to the latest version of RadControls or simply disable the output compression.   4. Requests to the *.axd files returns Error Code 404 - Not Found. This could  be fixed easily: Check in the IIS management console that the .axd extension (the default HTTP handler extension) is allowed:     Also check if the Verify if file exists checkbox is unchecked (click on the Edit button appearing in the previous screenshot to check). More information can be found in our troubleshooting article and from the ASP.NET QA team blog post   5. The virtual directory in IIS is not marked as Web Application. Converting it to Web Application should fix the problem.   6. Check for the <xhtmlConformance mode="Legacy"/> option in your web.config and remove it. It would be rather rare to become a victim of this exact case, but still have it in mind. Scott Guthrie describes it in more details   In the above points I mentioned several times the terms web resources, javascript output, compressed script. If you want to find out more about these please see the Web Resources Demystified series of my friend and colleague Atanas Korchev   I hope that one of the above solutions will help you get rid of the Sys is undefined error.   Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• The Rise of Project Intelligence and Why It Matters

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Amy DeWolf Are you doing any of these in your organization? How are you leveraging historical data to forecast projects? There’s a lot going on in government today. The economic pressures agencies feel from the uncertainty of budget cuts and sequestration effect every part of an organization, including the Project Management Office (PMO).  The PMO is responsible for monitoring and administering government IT projects. As time goes on, priorities shift, technology advances, and new regulations are imposed, all of which make planning and executing projects more difficult.  For example, think about your own projects.  How many boxes do you need to check and hoops do you need to jump through to ensure you comply with new regulations? While new regulations and technology advancements can be a good thing, they add an additional layer of complexity to already complex projects. To overcome some of these pressures, particularly new regulations, many in the PMO world are adopting a new approach- Project Intelligence (PI). According to a new Oracle Primavera white paper, The Rise of Project Intelligence: When Project Management is Just Not Enough, “PI uses Business Intelligence methods to leverage historical project data to make more informed decisions and greatly enhance project execution.” Currently, project managers plan and forecast the possible phases in an execution cycle.  However, most project managers don’t have the proper tools to do this as effectively as they would like. As the white paper noted, “The underlying deficiencies in most forecasting approaches are that 1) the PM fails in most instances to leverage historical data and 2) the PM doesn’t employ current Business Intelligence tools.” PI seeks to overturn this by combining modeling tools used in Business Intelligence for projects with the understanding of Emotional Intelligence for managing people.   Simply put, Project Intelligence is built off four main pillars: Actively use historical data to forecast project cycles Understand the intricacies of complex projects Enhance social and emotional intelligence in projects Actively use Business intelligence tools Read our complimentary whitepaper and discover the importance of emotional intelligence and best practices for improving projects, specifically in terms of communication.

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• Mastering snow and Java development at jDays in Gothenburg

  - by JavaCecilia

  Last weekend, I took the train from Stockholm to Gothenburg to attend and present at the new Java developer conference jDays. It was professionally arranged in the Swedish exhibition hall close to the amusement park Liseberg and we got a great deal out of the top-level presenters and hallway discussions. Understanding and Improving Your Java Process Our main purpose was to spread information on JVM and our monitoring tools for Java processes, so I held a crash course in the most important terms and concepts if you want to affect the performance of your Java process. From the beginning - the JVM specification to interpretation of heap usage graphs. For correct analysis, you also need to understand something about process memory - you need space for the Java heap (-Xms for initial size and -Xmx for max heap size), but the process memory also contain the thread stacks (to a size of -Xss), JVM internal data structures used for keeping track of Java objects on the heap, method compilation/optimization, native libraries, etc. If you get long pause times, make sure to monitor your application, see the allocation rate and frequency of pause times.My colleague Klara Ward then held a presentation on the Java Mission Control product, the profiling and diagnostics tools suite for HotSpot, coming soon. The room was packed and very appreciated, Klara demonstrated four different scenarios, e.g. how to diagnose and fix latencies due to lock contention for logging.My German colleague, OpenJDK ambassador Dalibor Topic travelled to Sweden to do the second keynote on "Make the Future Java". He let us in on the coming features and roadmaps of Java, now delivering major versions on a two-year schedule (Java 7 2011, Java 8 2013, etc). Also letting us in on where to download early versions of 8, to report problems early on. Software Development in teams Being a scout leader, I'm drilled in different team building and workshop techniques, creating strong groups - of course, I had to attend Henrik Berglund's session on building successful teams. He spoke about the importance of clear goals, autonomy and agreed processes. Thomas Sundberg ended the conference by doing live remote pair programming with Alex in Rumania and a concrete tips for people wanting to try it out (for local collaboration, remember to wash and change clothes). Memory Master Keynote The conference keynote was delivered by the Swedish memory master Mattias Ribbing, showing off by remembering the order of a deck of cards he'd seen once. He made it interactive by forcing the audience to learn a memory mastering technique of remembering ten ordered things by heart, asking us to shout out the order backwards and we made it! I desperately need this - bought the book, will get back on the subject. Continuous Delivery The most impressive presenter was Axel Fontaine on Continuous Delivery. Very well prepared slides with key images of his message and moved about the stage like a rock star. The topic is of course highly interesting, how to create an infrastructure enabling immediate feedback to developers and ability to release your product several times per day. Tomek Kaczanowski delivered a funny and useful presentation on good and bad tests, providing comic relief with poorly written tests and the useful rules of thumb how to rewrite them. To conclude, we had a great time and hope to see you at jDays next year :)

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• How to convert pitch and yaw to x, y, z rotations?

  - by Aaron Anodide

  I'm a beginner using XNA to try and make a 3D Asteroids game. I'm really close to having my space ship drive around as if it had thrusters for pitch and yaw. The problem is I can't quite figure out how to translate the rotations, for instance, when I pitch forward 45 degrees and then start to turn - in this case there should be rotation being applied to all three directions to get the "diagonal yaw" - right? I thought I had it right with the calculations below, but they cause a partly pitched forward ship to wobble instead of turn.... :( So my quesiton is: how do you calculate the X, Y, and Z rotations for an object in terms of pitch and yaw? Here's current (almost working) calculations for the Rotation acceleration: float accel = .75f; // Thrust +Y / Forward if (currentKeyboardState.IsKeyDown(Keys.I)) { this.ship.AccelerationY += (float)Math.Cos(this.ship.RotationZ) * accel; this.ship.AccelerationX += (float)Math.Sin(this.ship.RotationZ) * -accel; this.ship.AccelerationZ += (float)Math.Sin(this.ship.RotationX) * accel; } // Rotation +Z / Yaw if (currentKeyboardState.IsKeyDown(Keys.J)) { this.ship.RotationAccelerationZ += (float)Math.Cos(this.ship.RotationX) * accel; this.ship.RotationAccelerationY += (float)Math.Sin(this.ship.RotationX) * accel; this.ship.RotationAccelerationX += (float)Math.Sin(this.ship.RotationY) * accel; } // Rotation -Z / Yaw if (currentKeyboardState.IsKeyDown(Keys.K)) { this.ship.RotationAccelerationZ += (float)Math.Cos(this.ship.RotationX) * -accel; this.ship.RotationAccelerationY += (float)Math.Sin(this.ship.RotationX) * -accel; this.ship.RotationAccelerationX += (float)Math.Sin(this.ship.RotationY) * -accel; } // Rotation +X / Pitch if (currentKeyboardState.IsKeyDown(Keys.F)) { this.ship.RotationAccelerationX += accel; } // Rotation -X / Pitch if (currentKeyboardState.IsKeyDown(Keys.D)) { this.ship.RotationAccelerationX -= accel; } I'm combining that with drawing code that does a rotation to the model: public void Draw(Matrix world, Matrix view, Matrix projection, TimeSpan elsapsedTime) { float seconds = (float)elsapsedTime.TotalSeconds; // update velocity based on acceleration this.VelocityX += this.AccelerationX * seconds; this.VelocityY += this.AccelerationY * seconds; this.VelocityZ += this.AccelerationZ * seconds; // update position based on velocity this.PositionX += this.VelocityX * seconds; this.PositionY += this.VelocityY * seconds; this.PositionZ += this.VelocityZ * seconds; // update rotational velocity based on rotational acceleration this.RotationVelocityX += this.RotationAccelerationX * seconds; this.RotationVelocityY += this.RotationAccelerationY * seconds; this.RotationVelocityZ += this.RotationAccelerationZ * seconds; // update rotation based on rotational velocity this.RotationX += this.RotationVelocityX * seconds; this.RotationY += this.RotationVelocityY * seconds; this.RotationZ += this.RotationVelocityZ * seconds; Matrix translation = Matrix.CreateTranslation(PositionX, PositionY, PositionZ); Matrix rotation = Matrix.CreateRotationX(RotationX) * Matrix.CreateRotationY(RotationY) * Matrix.CreateRotationZ(RotationZ); model.Root.Transform = rotation * translation * world; model.CopyAbsoluteBoneTransformsTo(boneTransforms); foreach (ModelMesh mesh in model.Meshes) { foreach (BasicEffect effect in mesh.Effects) { effect.World = boneTransforms[mesh.ParentBone.Index]; effect.View = view; effect.Projection = projection; effect.EnableDefaultLighting(); } mesh.Draw(); } }

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• In 10.10, USB 3.0 PCI Express card recognized by lspci but not lsusb or dmesg. How to fix?

  - by Paul

  Asus N PC, runs 10.10 x86_64 The Asus N comes with 4 usb 2.0 ports, each labelled 2.0 on the case. Attempting to add two usb 3.0 ports to be provided by a generic usb 3.0 pci express card installed in the pci expres slot. The new card says usb 3.0 and has the blue ports. The card is installed into the laptop unpowered, then the laptop is powered on and boots normally. Nothing happens when a USB 3.0 flash drive is inserted into the usb 3.0 port. uname -a Linux drpaulbrewer-N90SV 2.6.35.8 #1 SMP Fri Jan 14 15:54:11 EST 2011 x86_64 GNU/Linux lspci -v 00:00.0 Host bridge: Silicon Integrated Systems [SiS] 671MX Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64 Kernel modules: sis-agp 00:01.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 0000d000-0000dfff Memory behind bridge: fa000000-fdefffff Prefetchable memory behind bridge: 00000000d0000000-00000000dfffffff Capabilities: [d0] Express Root Port (Slot+), MSI 00 Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [f4] Power Management version 2 Capabilities: [70] Subsystem: Silicon Integrated Systems [SiS] PCI-to-PCI bridge Kernel driver in use: pcieport 00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS968 [MuTIOL Media IO] (rev 01) Flags: bus master, medium devsel, latency 0 00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE] (rev 01) (prog-if 80 [Master]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 128 I/O ports at 01f0 [size=8] I/O ports at 03f4 [size=1] I/O ports at 0170 [size=8] I/O ports at 0374 [size=1] I/O ports at ffe0 [size=16] Capabilities: [58] Power Management version 2 Kernel driver in use: pata_sis 00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64, IRQ 20 Memory at f9fff000 (32-bit, non-prefetchable) [size=4K] Kernel driver in use: ohci_hcd 00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64, IRQ 21 Memory at f9ffe000 (32-bit, non-prefetchable) [size=4K] Kernel driver in use: ohci_hcd 00:03.3 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20 [EHCI]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64, IRQ 22 Memory at f9ffd000 (32-bit, non-prefetchable) [size=4K] Capabilities: [50] Power Management version 2 Kernel driver in use: ehci_hcd 00:04.0 Ethernet controller: Silicon Integrated Systems [SiS] 191 Gigabit Ethernet Adapter (rev 02) Subsystem: ASUSTeK Computer Inc. Device 11f5 Flags: bus master, medium devsel, latency 0, IRQ 19 Memory at f9ffcc00 (32-bit, non-prefetchable) [size=128] I/O ports at cc00 [size=128] Capabilities: [40] Power Management version 2 Kernel driver in use: sis190 Kernel modules: sis190 00:05.0 IDE interface: Silicon Integrated Systems [SiS] SATA Controller / IDE mode (rev 03) (prog-if 8f [Master SecP SecO PriP PriO]) Subsystem: ASUSTeK Computer Inc. Device 1b27 Flags: bus master, medium devsel, latency 64, IRQ 17 I/O ports at c800 [size=8] I/O ports at c400 [size=4] I/O ports at c000 [size=8] I/O ports at bc00 [size=4] I/O ports at b800 [size=16] I/O ports at b400 [size=128] Capabilities: [58] Power Management version 2 Kernel driver in use: sata_sis Kernel modules: sata_sis 00:06.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 Memory behind bridge: fdf00000-fdffffff Capabilities: [b0] Subsystem: Silicon Integrated Systems [SiS] Device 0004 Capabilities: [c0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [d0] Express Root Port (Slot+), MSI 00 Capabilities: [f4] Power Management version 2 Kernel driver in use: pcieport 00:07.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=03, subordinate=06, sec-latency=0 I/O behind bridge: 0000e000-0000efff Memory behind bridge: fe000000-febfffff Prefetchable memory behind bridge: 00000000f6000000-00000000f8ffffff Capabilities: [b0] Subsystem: Silicon Integrated Systems [SiS] Device 0004 Capabilities: [c0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [d0] Express Root Port (Slot+), MSI 00 Capabilities: [f4] Power Management version 2 Kernel driver in use: pcieport 00:0f.0 Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller Subsystem: ASUSTeK Computer Inc. Device 17b3 Flags: bus master, medium devsel, latency 0, IRQ 18 Memory at f9ff4000 (32-bit, non-prefetchable) [size=16K] Capabilities: [50] Power Management version 2 Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 01:00.0 VGA compatible controller: nVidia Corporation G96 [GeForce GT 130M] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device 2021 Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at fc000000 (32-bit, non-prefetchable) [size=16M] Memory at d0000000 (64-bit, prefetchable) [size=256M] Memory at fa000000 (64-bit, non-prefetchable) [size=32M] I/O ports at dc00 [size=128] [virtual] Expansion ROM at fde80000 [disabled] [size=512K] Capabilities: [60] Power Management version 3 Capabilities: [68] MSI: Enable- Count=1/1 Maskable- 64bit+ Capabilities: [78] Express Endpoint, MSI 00 Capabilities: [b4] Vendor Specific Information: Len=14 <?> Kernel driver in use: nvidia Kernel modules: nvidia-current, nouveau, nvidiafb 02:00.0 Network controller: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01) Subsystem: Device 1a3b:1067 Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at fdff0000 (64-bit, non-prefetchable) [size=64K] Capabilities: [40] Power Management version 2 Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit- Capabilities: [60] Express Legacy Endpoint, MSI 00 Capabilities: [90] MSI-X: Enable- Count=1 Masked- Kernel driver in use: ath9k Kernel modules: ath9k 03:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03) (prog-if 30) Flags: bus master, fast devsel, latency 0, IRQ 10 Memory at febfe000 (64-bit, non-prefetchable) [size=8K] Capabilities: [50] Power Management version 3 Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+ Capabilities: [90] MSI-X: Enable- Count=8 Masked- Capabilities: [a0] Express Endpoint, MSI 00 lsusb Bus 003 Device 002: ID 0b05:1751 ASUSTek Computer, Inc. BT-253 Bluetooth Adapter Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader Bus 001 Device 002: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub dmesg trying to post dmesg exceeded the stackexchange posting limit of 30K... but nothing there is usb 3.0

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• Capgemini Global Business Process Management Report

  - by JuergenKress

  Welcome to the Capgemini Global Business Process Management (BPM) Report. This report is an exploration of key trends in BPM as seen by CXOs across a broad selection of sectors and geographies. BPM is perhaps at a tipping point - it’s certainly at an exciting stage in its evolution. As both an engineer and an Operational Research practitioner in my early career, and subsequently as a consultant, I have seen BPM through its development over the last 26 years. BPM has its roots in management practices such as Total Quality Management, Business Process Reengineering & Model Based Development; but the advent of the new generation of sophisticated modelling and process execution technologies has greatly enhanced BPM’s power to truly transform businesses. This has created one of the most rapidly growing and attractive market sectors for both services and technology. We see BPM as a critical management discipline that when executed against clear, cross organizational business objectives, can deliver exceptional value to that organization. However, we also see that the potential for BPM is not well understood. Our decision to conduct this global survey stemmed from discussions with our clients. We sought to gain a better impression of their understanding of BPM, how they measure its value, and how far it is prioritized within their Business and Technology Transformation efforts. This research confirms our belief that BPM needs to be a jointly owned Business and IT discipline. It also demonstrates that it is starting to gain significant traction in the market and investments are starting to pay dividends to the early adopters. At Capgemini we are being asked by our clients to help them simplify and improve their business models and the technology that supports them and we are already seeing BPM become an integral and key part of this proposition. Business Process Management is becoming ever more relevant to both large and small organizations in the current economic climate. At a time when many different market sectors are facing slow revenue growth, customer churn and increased pressures on costs, BPM becomes a critical weapon in the battle for efficiency and effectiveness in processes. Furthermore, in a challenging and changing business environment that is characterized by uncertainty, it allows organizations to adapt, be more agile and fleet of foot. Capgemini is seeing strong demand for BPM services in markets such as the USA, the UK, the Netherlands and France; and there are clear signs of increased interest in other geographies such as, Germany, Sweden, Spain, Italy and Australia. In sector terms, the financial services industry has led the way in BPM adoption over the recent past, driven by increased focus on customer- centricity and regulatory compliance. Other sectors, public sector, utilities, telco, retail and manufacturing are now not only catching up, but are starting o use BPM in new ways to create new business models to serve customers and outsmart the competition. The research findings also show however that this is a complex landscape, and we are not seeing adoption of BPM in a clear and consistent way. This report also looks at some of the barriers to adoption, with organizational silos being a major obstacle. Waters are further muddied by fragmented budgets, lack of clear governance and ownership and internal politics. The objective of our investment in this research project was to shed some light on these elements with a view to assisting organizations to create strategies that avoid or at least mitigate some of these barriers to success. Management of change in such endea vours is a key part in enabling the appropriate alignment of business and technology to support their transformation efforts. I hope that you find this report of benefit in the further adoption of Business Process Management. Get the full report here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,bpm report,bpm market,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Documentation Changes in Solaris 11.1

  - by alanc

  One of the first places you can see Solaris 11.1 changes are in the docs, which have now been posted in the Solaris 11.1 Library on docs.oracle.com. I spent a good deal of time reviewing documentation for this release, and thought some would be interesting to blog about, but didn't review all the changes (not by a long shot), and am not going to cover all the changes here, so there's plenty left for you to discover on your own. Just comparing the Solaris 11.1 Library list of docs against the Solaris 11 list will show a lot of reorganization and refactoring of the doc set, especially in the system administration guides. Hopefully the new break down will make it easier to get straight to the sections you need when a task is at hand. Packaging System Unfortunately, the excellent in-depth guide for how to build packages for the new Image Packaging System (IPS) in Solaris 11 wasn't done in time to make the initial Solaris 11 doc set. An interim version was published shortly after release, in PDF form on the OTN IPS page. For Solaris 11.1 it was included in the doc set, as Packaging and Delivering Software With the Image Packaging System in Oracle Solaris 11.1, so should be easier to find, and easier to share links to specific pages the HTML version. Beyond just how to build a package, it includes details on how Solaris is packaged, and how package updates work, which may be useful to all system administrators who deal with Solaris 11 upgrades & installations. The Adding and Updating Oracle Solaris 11.1 Software Packages was also extended, including new sections on Relaxing Version Constraints Specified by Incorporations and Locking Packages to a Specified Version that may be of interest to those who want to keep the Solaris 11 versions of certain packages when they upgrade, such as the couple of packages that had functionality removed by an (unusual for an update release) End of Feature process in the 11.1 release. Also added in this release is a document containing the lists of all the packages in each of the major package groups in Solaris 11.1 (solaris-desktop, solaris-large-server, and solaris-small-server). While you can simply get the contents of those groups from the package repository, either via the web interface or the pkg command line, the documentation puts them in handy tables for easier side-by-side comparison, or viewing the lists before you've installed the system to pick which one you want to initially install. X Window System We've not had good X11 coverage in the online Solaris docs in a while, mostly relying on the man pages, and upstream X.Org docs. In this release, we've integrated some X coverage into the Solaris 11.1 Desktop Adminstrator's Guide, including sections on installing fonts for fontconfig or legacy X11 clients, X server configuration, and setting up remote access via X11 or VNC. Of course we continue to work on improving the docs, including a lot of contributions to the upstream docs all OS'es share (more about that another time). Security One of the things Oracle likes to do for its products is to publish security guides for administrators & developers to know how to build systems that meet their security needs. For Solaris, we started this with Solaris 11, providing a guide for sysadmins to find where the security relevant configuration options were documented. The Solaris 11.1 Security Guidelines extend this to cover new security features, such as Address Space Layout Randomization (ASLR) and Read-Only Zones, as well as adding additional guidelines for existing features, such as how to limit the size of tmpfs filesystems, to avoid users driving the system into swap thrashing situations. For developers, the corresponding document is the Developer's Guide to Oracle Solaris 11 Security, which has been the source for years for documentation of security-relevant Solaris API's such as PAM, GSS-API, and the Solaris Cryptographic Framework. For Solaris 11.1, a new appendix was added to start providing Secure Coding Guidelines for Developers, leveraging the CERT Secure Coding Standards and OWASP guidelines to provide the base recommendations for common programming languages and their standard API's. Solaris specific secure programming guidance was added via links to other documentation in the product doc set. In parallel, we updated the Solaris C Libary Functions security considerations list with details of Solaris 11 enhancements such as FD_CLOEXEC flags, additional *at() functions, and new stdio functions such as asprintf() and getline(). A number of code examples throughout the Solaris 11.1 doc set were updated to follow these recommendations, changing unbounded strcpy() calls to strlcpy(), sprintf() to snprintf(), etc. so that developers following our examples start out with safer code. The Writing Device Drivers guide even had the appendix updated to list which of these utility functions, like snprintf() and strlcpy(), are now available via the Kernel DDI. Little Things Of course all the big new features got documented, and some major efforts were put into refactoring and renovation, but there were also a lot of smaller things that got fixed as well in the nearly a year between the Solaris 11 and 11.1 doc releases - again too many to list here, but a random sampling of the ones I know about & found interesting or useful: The Privileges section of the DTrace Guide now gives users a pointer to find out how to set up DTrace privileges for non-global zones and what limitations are in place there. A new section on Recommended iSCSI Configuration Practices was added to the iSCSI configuration section when it moved into the SAN Configuration and Multipathing administration guide. The Managing System Power Services section contains an expanded explanation of the various tunables for power management in Solaris 11.1. The sample dcmd sources in /usr/demo/mdb were updated to include ::help output, so that developers like myself who follow the examples don't forget to include it (until a helpful code reviewer pointed it out while reviewing the mdb module changes for Xorg 1.12). The README file in that directory was updated to show the correct paths for installing both kernel & userspace modules, including the 64-bit variants.

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• C# 5 Async, Part 3: Preparing Existing code For Await

  - by Reed

  While the Visual Studio Async CTP provides a fantastic model for asynchronous programming, it requires code to be implemented in terms of Task and Task<T>.  The CTP adds support for Task-based asynchrony to the .NET Framework methods, and promises to have these implemented directly in the framework in the future.  However, existing code outside the framework will need to be converted to using the Task class prior to being usable via the CTP. Wrapping existing asynchronous code into a Task or Task<T> is, thankfully, fairly straightforward.  There are two main approaches to this. Code written using the Asynchronous Programming Model (APM) is very easy to convert to using Task<T>.  The TaskFactory class provides the tools to directly convert APM code into a method returning a Task<T>.  This is done via the FromAsync method.  This method takes the BeginOperation and EndOperation methods, as well as any parameters and state objects as arguments, and returns a Task<T> directly. For example, we could easily convert the WebRequest BeginGetResponse and EndGetResponse methods into a method which returns a Task<WebResponse> via: Task<WebResponse> task = Task.Factory .FromAsync<WebResponse>( request.BeginGetResponse, request.EndGetResponse, null); .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Event-based Asynchronous Pattern (EAP) code can also be wrapped into a Task<T>, though this requires a bit more effort than the one line of code above.  This is handled via the TaskCompletionSource<T> class.  MSDN provides a detailed example of using this to wrap an EAP operation into a method returning Task<T>.  It demonstrates handling cancellation and exception handling as well as the basic operation of the asynchronous method itself. The basic form of this operation is typically: Task<YourResult> GetResultAsync() { var tcs = new TaskCompletionSource<YourResult>(); // Handle the event, and setup the task results... this.GetResultCompleted += (o,e) => { if (e.Error != null) tcs.TrySetException(e.Error); else if (e.Cancelled) tcs.TrySetCanceled(); else tcs.TrySetResult(e.Result); }; // Call the asynchronous method this.GetResult(); // Return the task from the TaskCompletionSource return tcs.Task; } We can easily use these methods to wrap our own code into a method that returns a Task<T>.  Existing libraries which cannot be edited can be extended via Extension methods.  The CTP uses this technique to add appropriate methods throughout the framework. The suggested naming for these methods is to define these methods as “Task<YourResult> YourClass.YourOperationAsync(…)”.  However, this naming often conflicts with the default naming of the EAP.  If this is the case, the CTP has standardized on using “Task<YourResult> YourClass.YourOperationTaskAsync(…)”. Once we’ve wrapped all of our existing code into operations that return Task<T>, we can begin investigating how the Async CTP can be used with our own code.

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• Brazil is Hot for Social Media

  - by Mike Stiles

  Today’s guest blog is from Oracle SVP Product Development Reggie Bradford, fresh off a visit to Sao Paulo, Brazil where he spoke at the Dachis Social Business Summit and spent some time getting a personal taste for the astonishing growth of social in Brazil, both in terms of usage and engagement. I knew it was big, but I now have an all-new appreciation for why the Wall Street Journal branded Brazil the “social media capital of the universe.” Brazil has the world’s 5th largest economy, an expanding middle class, an active younger demo market, a connected & outgoing culture, and an ongoing embrace of the social media platforms. According to comScore's 2012 Brazil Digital Future in Focus report, 97% are using social media, and that’s not even taking mobile-only users into account. There were 65 million Facebook users in 2012, spending an average 535 minutes there, up 208%. It’s one of Twitter’s fastest growing markets and the 2nd biggest market for YouTube. Instagram usage has grown over 300% since last year. That by itself is exciting, but look at the opportunity for social marketing brands. 74% of Brazilian social users follow brands on Facebook, and 59% have praised a company on either Twitter or Facebook. A 2011 Oh! Panel study found 81% of social networkers there used social to research new products and 75% went there looking for discounts. B2C eCommerce sales in Brazil is projected to hit $26.9 billion by 2015. I bet I’m not the only one who sees great things ahead, and I was fortunate enough give a keynote ABRADI, an association of leading digital agencies in Brazil with 53 execs from 35 agencies attending. I was also afforded the opportunity to give my impressions of what’s going on in Brazil to Jornal Propoganda & Marketing, one of the most popular publications in Latin America for marketers. I conveyed that especially in an environment like Brazil, where social users are so willing to connect and engage brands, marketers need to back away from the heavy-handed, one-way messaging of old school advertising and move toward genuine relationships and trust-building. To aide in this, organizational and operation changes must be embraced inside the enterprise. We've talked often about the new, tighter partnership forming between the CIO and CMO. If this partnership is not encouraged, fostered and resourced, the increasing amount of time consumers spend on mobile and digital, and the efficiencies and integrations offered by cloud-based software cannot be exploited. These are the kinds of changes that can yield social data that, when combined with enterprise data, helps you come to know your social audiences intimately and predict their needs. Consumers are always connected and need your brand to be accessible at any time, be it for information or customer service. And, of course, all of this is happening quite publicly. The holistic, socially-enable enterprise connects social to customer service systems and all other customer touch points, facilitating the kind of immediate, real-time, gratifying response customers are coming to expect. Social users in Brazil are highly active and clearly willing to meet us as brands more than halfway. Empowering yourself with a social management technology platform will have you set up to maximize this booming social market…from listening & monitoring to engagement to analytics to workflow & automation to globalization & language support. Brands, it’s time to be as social as the great people of Brazil are. Obrigado! @reggiebradfordPhoto: Gualberto107, freedigitalphotos.net

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• WiX, MSDeploy and an appealing configuration/deployment paradigm

  - by alexhildyard

  I do a lot of application and server configuration; I've done this for many years and have tended to view the complexity of this strictly in terms of the complexity of the ultimate configuration to be deployed. For example, specific APIs aside, I would tend to regard installing a server certificate as a more complex activity than, say, copying a file or adding a Registry entry.My prejudice revolved around the idea of a sequential deployment script that not only had the explicit prescription to apply a specific server configuration, but also made the implicit presumption that the server in question was in a good known state. Scripts like this fail for hundreds of reasons -- the Default Website didn't exist; the application had already been deployed; the application had already been partially deployed and failed to rollback fully, and so on. And so the problem is that the more complex the configuration activity, the more scope for error in any individual part of that activity, and therefore the greater the chance the server in question will not end up at exactly the desired configuration level.Recently I was introduced to a completely different mindset, which, for want of a better turn of phrase, I will call the "make it so" mindset. It's extremely simple both to explain and to implement. In place of the head-down, imperative script you used to use, you substitute a set of checks -- much like exception handlers -- around each configuration activity, starting with a check of the current system state. Thus the configuration logic becomes: "IF these services aren't started then start them, and IF XYZ website doesn't exist then create it, and IF these shares don't exist then create them, and IF these shares aren't permissioned in some particular way, then permission them so." This works. Really well, in my experience. Scenario 1: You want to get a system into a good known state; it's already in a good known state; you quickly realise there is nothing to do.Scenario 2: You want to get the system into a good known state; your script is flawed or the system is bust; it cannot be put into that state. You know exactly where (at least part of) the problem is and why.Scenario 3: You want to get the system into a good known state; people are fiddling around with the system just now. That's fine. You do what you can, and later you come back and try it againScenario 4: No one wants to deploy anything; they want you to prove that the previous deployment was successful. So you re-run the deployment script with the "-WhatIf" flag. It reports that there was nothing to change. There's your proof.I mentioned two technologies in the title -- MSI and MSDeploy. I am thinking specifically of the conversation that took place here. Having worked with both technologies, I think Rob Mensching's response is appropriately nuanced, and in essence the difference is this: sometimes your target is either to achieve a specific new server state, or to rollback to a known good one. Then again, your target may be to configure what you can, and to understand what you can't. Implicitly MSDeploy's "rollback" is simply to redeploy the previous version, whereas a well-crafted MSI will actively put your system into that state without further intervention. Either way, if all goes well it will leave you with a system in one of two states, whereas MSDeploy could leave your system in one of many states. The key is that MSDeploy and MSI are complementary technologies; which suits you best depends as much on Operational guidance as your Configuration remit.What I wanted to say was that I have always been for atomic, transactional-based configuration, but having worked with the "make it so" paradigm, I have been favourably impressed by the actual results. I'm tempted to put a more technical post up on this in due course.

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• Lessons learnt in implementing Scrum in a Large Organization that has traditional values

  - by MarkPearl

  I recently had the experience of being involved in a “test” scrum implementation in a large organization that was used to a traditional project management approach. Here are some lessons that I learnt from it. Don’t let the Project Manager be the Product Owner First lesson learnt is to identify the correct product owner – in this instance the product manager assumed the role of the product owner which was a mistake. The product owner is the one who has the most to loose if the project fails. With a methodology that advocates removing the role of the project manager from the process then it is not in the interests of the person who is employed as a project manager to be the product owner – in fact they have the most to gain should the project fail. Know the time commitments of team members to the Project Second lesson learnt is to get a firm time commitment of the members on a team for the sprint and to hold them to it. In this project instance many of the issues we faced were with team members having to double up on supporting existing projects/systems and the scrum project. In many situations they just didn’t get round to doing any work on the scrum project for several days while they tried to meet other commitments. Initially this was not made transparent to the team – in stand up team members would say that had done some work but would be very vague on how much time they had actually spent using the blackhole of their other legacy projects as an excuse – putting up a time burn down chart made time allocations transparent and easy to hold the team to. In addition, how can you plan for a sprint without knowing the actual time available of the members – when I mean actual time, the exercise of getting them to go through all their appointments and lunch times and breaks and removing them from their time commitment helps get you to a realistic time that they can dedicate. Make sure you meet your minimum team sizes In a recent post I wrote about the difference between a partnership and a team. If you are going to do scrum in a large organization make sure you have a minimum team size of at least 3 developers. My experience with larger organizations is that people have a tendency to be sick more, take more leave and generally not be around – if you have a team size of two it is so easy to loose momentum on the project – the more people you have in the team (up to about 9) the more the momentum the project will have when people are not around. Swapping from one methodology to another can seem as waste to the customer It sounds bad, but most customers don’t care what methodology you use. Often they have bought into the “big plan upfront”. If you can, avoid taking a project on midstream from a traditional approach unless the customer has not bought into the process – with this particular project they had a detailed upfront planning breakaway with the customer using the traditional approach and then before the project started we moved onto a scrum implementation – this seemed as waste to the customer. We should have managed the customers expectation properly. Don’t play the role of the scrum master if you can’t be the scrum master With this particular implementation I was the “scrum master”. But all I did was go through the process of the formal meetings of scrum – I attended stand up, retrospectives and planning – but I was not hands on the ground. I was not performing the most important role of removing blockages – and by the end of the project there were a number of blockages “cropping up”. What could have been a better approach was to take someone on the team and train them to be the scrum master and be present to coach them. Alternatively actually be on the team on a fulltime basis and be the scrum master. By just going through the meetings of scrum didn’t mean we were doing scrum. So we failed with this one, if you fail look at it from an agile perspective As this particular project drew to a close and it became more and more apparent that it was not going to succeed the failure of it became depressing. Emotions were expressed by various people on the team that we not encouraging and enforced the failure. Embracing the failure and looking at it for what it is instead of taking it as the end of the world can change how you grow from the experience. Acknowledging that it failed and then focussing on learning from why and how to avoid the failure in the future can change how you feel emotionally about the team, the project and the organization.

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• Consumer Oriented Search In Oracle Endeca Information Discovery - Part 2

  - by Bob Zurek

  As discussed in my last blog posting on this topic, Information Discovery, a core capability of the Oracle Endeca Information Discovery solution enables businesses to search, discover and navigate through a wide variety of big data including structured, unstructured and semi-structured data. With search as a core advanced capabilities of our product it is important to understand some of the key differences and capabilities in the underlying data store of Oracle Endeca Information Discovery and that is our Endeca Server. In the last post on this subject, we talked about Exploratory Search capabilities along with support for cascading relevance. Additional search capabilities in the Endeca Server, which differentiate from simple keyword based "search boxes" in other Information Discovery products also include: The Endeca Server Supports Set Search.  The Endeca Server is organized around set retrieval, which means that it looks at groups of results (all the documents that match a search), as well as the relationship of each individual result to the set. Other approaches only compute the relevance of a document by comparing the document to the search query – not by comparing the document to all the others. For example, a search for “U.S.” in another approach might match to the title of a document and get a high ranking. But what if it were a collection of government documents in which “U.S.” appeared in many titles, making that clue less meaningful? A set analysis would reveal this and be used to adjust relevance accordingly. The Endeca Server Supports Second-Order Relvance. Unlike simple search interfaces in traditional BI tools, which provide limited relevance ranking, such as a list of results based on key word matching, Endeca enables users to determine the most salient terms to divide up the result. Determining this second-order relevance is the key to providing effective guidance. Support for Queries and Filters. Search is the most common query type, but hardly complete, and users need to express a wide range of queries. Oracle Endeca Information Discovery also includes navigation, interactive visualizations, analytics, range filters, geospatial filters, and other query types that are more commonly associated with BI tools. Unlike other approaches, these queries operate across structured, semi-structured and unstructured content stored in the Endeca Server. Furthermore, this set is easily extensible because the core engine allows for pluggable features to be added. Like a search engine, queries are answered with a results list, ranked to put the most likely matches first. Unlike “black box” relevance solutions, which generalize one strategy for everyone, we believe that optimal relevance strategies vary across domains. Therefore, it provides line-of-business owners with a set of relevance modules that let them tune the best results based on their content. The Endeca Server query result sets are summarized, which gives users guidance on how to refine and explore further. Summaries include Guided Navigation® (a form of faceted search), maps, charts, graphs, tag clouds, concept clusters, and clarification dialogs. Users don’t explicitly ask for these summaries; Oracle Endeca Information Discovery analytic applications provide the right ones, based on configurable controls and rules. For example, the analytic application might guide a procurement agent filtering for in-stock parts by visualizing the results on a map and calculating their average fulfillment time. Furthermore, the user can interact with summaries and filters without resorting to writing complex SQL queries. The user can simply just click to add filters. Within Oracle Endeca Information Discovery, all parts of the summaries are clickable and searchable. We are living in a search driven society where business users really seem to enjoy entering information into a search box. We do this everyday as consumers and therefore, we have gotten used to looking for that box. However, the key to getting the right results is to guide that user in a way that provides additional Discovery, beyond what they may have anticipated. This is why these important and advanced features of search inside the Endeca Server have been so important. They have helped to guide our great customers to success. 

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• Waiting for Windows 8: A Long, Hot Summer

  - by andrewbrust

  Microsoft has revealed some things about Windows 8, and revealed a part of the developer story for new Windows 8 “tailored,” “immersive” applications.  In retrospect, very little was shared.  The bit that was revealed to us is that those applications can be developed using a combination of HTML 5 and JavaScript.  Not much else was said, except that additional details would be revealed at Microsoft’s //Build/ conference in Anaheim, California in September. This has left a lot of people in suspense, and it seems that suspended state is going to last all summer.  The problem, of course, is that in the absence of hard information, people fill the void with Speculation, Rumor and Gloom.  That’s a bit like Fear, Uncertainty and Doubt, except that it’s self-imposed by the Microsoft community and not planted by Microsoft’s competitors. This is a less-than-perfect situation.  Not only is it causing developers to worry about the value of their skill sets, but I am already hearing from consulting shops that customers are getting nervous too and, in extreme cases, opting for non-Microsoft tools for their projects as a result.  I’m also hearing from dev tool ISVs that sales have suffered as a result. It’s quite possible that the customers moving off .NET wanted to do so anyway and it’s also possible that dev tool ISVs are suffering slower sales this year due a slowed rate of economic recovery. Without hard information, tend to people interpret things negatively.  Actually, that’s the major point in all of this. While there is multitude of opinions about what the Windows 8 development platform will look like once fully revealed, there is an emerging consensus around one thing: it sure would help if Microsoft revealed more of its strategy…just enough to quash absurd rumors, stabilize the .NET ecosystem and get people to stay calm. We’ve had some reassurances thus far: there will be a Windows desktop mode; we’ll still have Windows Explorer, we’ll still run Office, we’ll still have a task bar, and all the skills and tools we use now will still work there.  But with reassurances like that…people still feel insecure.  Because telling us that Windows 8 will have what is essentially a “classic” mode sure makes it sound like today’s skill sets will soon be “classic” too…and then maybe they’ll just become obsolete. Humans find change scary; it’s natural.  And when left alone with their fears – because no one is saying anything to dispel them – people can go from frightened to paranoid, and can start to viewing things in a downright conspiratorial light.  It would be great if Microsoft stepped into the void now and told us what is coming – especially because whatever they tell us is bound to be at least a little better than what people think they are going to hear. I don’t know what the announcements will be, but I do have it on authority, from a number of sources, that Microsoft isn’t gong to talk until //Build/.  That means no news until September September 13th.  Nothing until after Labor Day.  You get zippo until after the Back-to-School sales are done. What to do?  Try not to let the dark voices of gloom and doom fill your head.  Even in the absence of answers, we still have some important facts: The .NET developer community is huge. Microsoft’s customers have major investments in .NET, and in .NET skills. Political infighting in Redmond might make for irrational decisions, but ultimately public companies can’t just alienate their advocates and piss off their customers.  Spite doesn’t trump fiduciary responsibility. The computing device markets are changing, software is changing, software business models are changing and developers are changing.  Microsoft has to keep up. The HTML + JavaScript community is huge too, and it includes many of the “changed” developers. Public companies can’t ignore new markets nor the popular standards that can help them enter those new markets.  Loyalty doesn’t trump fiduciary responsibility either. If Microsoft can appeal to new developers, then it should. If Microsoft can keep catering to its existing developers and customers -- not just through legacy support, but also through empowering futures -- then it probably will. You don’t have to shove your old friends out into the rain to make room for new ones; you can bring those new constituents in under a bigger tent.  I hope Microsoft will enlarge the tent, and I have trouble imagining why it would not.

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• There are 2 jobs available - which one sounds better all round [closed]

  - by Steve Gates

  I am currently employed at a company where we scrape by each year breaking even, sometimes having a little profit. The development environment is very relaxed and we have a laugh. My colleagues are not interested in improving their knowledge unless they have to, so trying to get them to adopt things like TDD is a non-starter. My development manager is stuck in .Net 2 land and refuses to use things like LINQ. He over complicates architecture and writes very unreadable code, heres an example SortedList<int,<SortedList<int,SortedList<int, MyClass>>>> The MD of the company has no drive and lets the one sales guy bring in the contracts. We are not busy all the time and this allows me time to look at new technology and learn. In terms of using things like TDD, my development manager has no problem with it and can kind of see the purpose of it, he just wont use it himself. This means I am alone in learning new things and am often resorting to StackOverflow to make sure I get things right. The company has a lot of flexibility, I can work from home if needs be and when my daughter was born they let me work from home 1 day a week however they expect this flexibility in return often asking me to travel occasionally on a Friday afternoon for the following week. Sometimes its abroad. We are also pretty much on call 24/5 as we have engineers in various countries. Also we have no testers so most of the testing is done by us developers and some testing by engineers. Either way no-one likes testing! I have been offered a role at a company I worked at 5 years ago. They were quite Victorian in their working practices but it appears to have relaxed now although I suspect still reasonably formal. There is a new team of developers I don't know and they are about to move to new offices. The team lead is a guy that was there when I was and I get the impression he takes his role seriously and likes his formal procedures and documentation. I think some of the Victorian practices may have rubbed off on him. However he did say if things crop up then as long as I can trust the person they can work at home although he prefers people in the office. The team uses SCRUM, TDD and SOLID design principles so they are quite up to date in technology. They are reasonably Microsoft focused. It appears the Technical Director might be the R&D man and research new technology on his own not allowing developers to play with new technology. He possibly might be a super developer and makes all the decisions that no can argue with. They are currently moving to Entity Framework away from NHibernate based on issues that their queries seem to fail sometimes and they feel NHibernate is stagnant. They have analysts and a QA team. The MD is focused and they are an expanding company making profit each year. I'm not sure what the team morale is and whether they have a laugh. When I had a tour around the office they were there in dead silence. I'm really unsure which role is the best for me and going with my gut instinct is useless as I'm not sure what my gut is telling me. Based on the information above which role would you choose and why?

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• Why Apple’s New SDK Limitation is So Offensive

  - by TStewartDev

  I am not an Apple fanboy, nor have I ever been. However, I have owned a Mac, an iPod, and an iPhone in my lifetime, and for more than a decade, I have defended Apple against the untruths that the haters so enjoy spewing. I encouraged my wife to buy a MacBook when she needed a new laptop two years ago, and I often recommend them to my friends and relatives. I have proudly and happily used my first generation iPhone for nearly three years. Now, for the first time in well over ten years, I find myself ready to swear off Apple and encourage everyone I know to do the same. I was disappointed when Apple wouldn't allow native apps, but I still bought the iPhone. I've stomached their ambiguous app approval process even though it's apparent that Steve may just reject your app because he doesn't like you or feels threatened by you (I'm still lamenting the rejection of the Google Voice app). But, as a developer, I can no longer tolerate Apple's terms and the kind of totalitarian control they indicate Apple wants. In case you are not already familiar, Apple has dictated in their OS 4.0 SDK license agreement (the now infamous Section 3.3.1) that all apps developed for the iPhone must be coded in C, C++, or Objective C, and moreover, that using any cross-compiling platforms is a violation of the agreement. For those of you who aren't developers, let me try to illustrate why this angers those of us who are. Imagine you're a professional writer. You've had articles published in some journals and magazines, and you've got a couple popular books out there, too. You've got an idea for a new book, and so you take it to your publisher. Your publisher agrees that it's a good idea. "But," says the publisher, "we want to hold our books to a tighter standard so that our readers get the experience we want them to have. Therefore, from now on, all our writers may only use words from this list of the 10,000 most common English words. Furthermore, if you cite any other works or quote anyone, they must comply with that same list, or you'll have to rewrite the entire work as well in case our readers want to look up your citation." What do you do? If your work is a children's book, this probably isn't a big deal to you. If it's an autobiography, textbook, or even a novel, though, you're going to have a lot of trouble describing your content with only common words. It's going to take you longer to complete your book, too, since you'll be looking up less common words frequently to see if you can use them. You could always go to another publisher, but this one has the best ability to distribute your book. The next largest distributor can only do a quarter as much. You could abandon the project altogether, but then everyone loses. Isn't this a silly scenario? Who would put such a limitation on writers? Yet this is very much what Apple is doing. They are using their dominant position in the market to coerce developers to write their apps exclusively for the iPhone OS by making it too expensive to write for multiple platforms. It is at least a threefold attack, striking at Adobe who is set to release a compiler that lets Flash source be compiled to iPhone binaries; striking at Google whose Android platform stands the best chance at the moment of providing serious competition to the iPhone; and reinforcing their own strong position by keeping popular apps exclusively to iPhone. And while developers are already very upset about this, the sad fact is that most of us will cave and give in to Apple because consumers don't know any better. They will continue to buy Apple's toy forcing developers to play Apple's maniacal game in order to make any money, at least until Steve Jobs decides he doesn't like them or he intends to release a competing application (bye-bye OpenFeint). Apple has been kept in check on the desktop front by a very dominant Microsoft, but I'm afraid that their success with iPods, iTunes, and iPhones has created a monster that we may have to bear until it is slain by an anti-trust suit or dies with the retirement of Steve Jobs.

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• Two Weeks To Go, Still Time to Register

  - by speakjava

  Yes, it's now only two weeks to the start of the 17th JavaOne conference! This will be my ninth JavaOne, I came fairly late to this event, attending for the first time in 2002.  Since then I've missed two conferences, 2006 for the birth of my son (a reasonable excuse I think) and 2010 for reasons we'll not go into here.  I have quite the collection of show devices, I've still got the WoWee robot, the HTC phone for JavaFX, the programmable pen and the Sharp Zaurus.  The only one I didn't keep was the homePod music player (I wonder why?) JavaOne is a special conference for many reasons, some of which I list here: A great opportunity to catch up on the latest changes in the Java world.  This is not just in terms of the platform, but as much about what people are doing with Java to build new and cool applications. A chance to meet people.  We have these things called BoFs, which stands for "Birds of a Feather", as in "Birds of a feather, flock together".  The idea being to have sessions where people who are interested in the same topic don't just get to listen to a presentation, but get to talk about it.  These sessions are great, but I find that JavaOne is as much about the people I meet in the corridors and the discussions I have there as it is about the sessions I get to attend. Think outside the box.  There are a lot of sessions at JavaOne covering the full gamut of Java technologies and applications.  Clearly going to sessions that relate to your area of interest is great, but attending some of the more esoteric sessions can often spark thoughts and stimulate the imagination to go off and do new and exciting things once you get back. Get the lowdown from the Java community.  Java is as much about community as anything else and there are plenty of events where you can get involved.  The GlassFish party is always popular and for Java Champions and JUG leaders there's a couple of special events too. Not just all hard work.  Oracle knows how to throw a party and the appreciation event will be a great opportunity to mingle with peers in a more relaxed environment.  This year Pearl Jam and Kings of Leon will be playing live.  Add free beer and what more could you want? So there you have it.  Just a few reasons for why you want to attend JavaOne this year.  Oh, and of course I'll be presenting three sessions which is even more reason to go.  As usual I've gone for some mainstream ("Custom Charts" for JavaFX) and some more 'out there' ("Java and the Raspberry Pi" and "Gestural Interfaces for JavaFX").  Once again I'll be providing plenty of demos so more than half my luggage this year will consist of a Kinect, robot arm, Raspberry Pis, gamepad and even an EEG sensor. If you're a student there's one even more attractive reason for going to JavaOne: It's Free! Registration is here.  Hope to see you there!

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