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• Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

  - by Lionel Dubreuil

  The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke (yogesh.sontakke-AT-oracle-DOT-com)

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• Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

  - by Lionel Dubreuil

  The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke: [email protected].

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• Oracle Open World - 30. September - 4. October 2012, San Francisco, USA

  - by Richard Lefebvre

  Organization for Oracle OpenWorld  (30. September - 4. October 2012, San Francisco, USA) has started. Watch out for further information to come in the coming weeks. Exhibition and Sponsorship Opportunities Exhibiting, sponsoring and advertising at Oracle OpenWorld 2012 is the best opportunity for Oracle partners to achieve critical marketing and sales objectives. As the world's preeminent Oracle conference, Oracle OpenWorld attracts influential users and decision-makers from customer organizations globally. Exhibition and sponsorship opportunities are filling up quickly, so partners should explore exhibition, branding and sponsorship opportunities now. Register NOW and Save - Super Saver Period Ends 30. March You should register today to save $800 on their Oracle OpenWorld full conference pass. There will not be any cheaper prices available afterwards! Partners and Customers - Call For Papers Opens 14. March Oracle OpenWorld Call for Papers will open Wednesday, 14. March. Speak your mind to the world's largest gathering of the most knowledgeable IT decision-makers, leading-edge developers, and advanced technologists. Don't delay - the call for papers closes 11:59 PM PST on 9. April 2012.

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• Mobile App Notifications in the Enterprise Space: UX Considerations

  - by ultan o'broin

  Here is a really super website of UX patterns for Android: Android Patterns. I was particularly interested in the event-driven notification patterns (aka status bar notifications to developers). Android - unlike iOS (i.e., the iPhone) - offers a superior centralized notifications system for users.   (Figure copyright Android Patterns)   Research in the enterprise applications space shows how users on-the-go, prefer this approach, as: Users can manage their notification alerts centrally, across all media, apps and for device activity, and decide the order in which to deal with them, and when. Notifications, unlike messages in a dialog or information message in the UI, do not block a task flow (and we need to keep task completion to under three minutes). See the Anti-Patterns slideshare presentation on this blocking point too. These notifications must never interrupt a task flow by launching an activity from the background. Instead, the user can launch an activity from the notification. What users do need is the ability to filter this centralized approach, and to personalize the experience of which notifications are added, what the reminder is, ability to turn off, and so on. A related point concerning notifications is when used to provide users with a record of actions then you can lighten up on lengthy confirmation messages that pop up (toasts in the Android world) used when transactions or actions are sent for processing or into a workflow. Pretty much all the confirmation needs to say is the action is successful along with key data such as dollar amount, customer name, or whatever. I am a user of Android (Nexus S), BlackBerry (Curve), and iOS devices (iPhone 3GS and 4). In my opinion, the best notifications user experience for the enterprise user is offered by Android. Blackberry is good, but not as polished and way clunkier than Android’s. What you get on the iPhone, out of the box, is useless in the enterprise. Technorati Tags: Android,iPhone,Blackerry,messages,usablility,user assistance,userexperience,Oracle,patterns,notifications,alerts

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• links for 2011-01-03

  - by Bob Rhubart

  Using Solaris zfs + iscsi targets with Oracle VM (Wim Coekaerts Blog) "I was playing with my Oracle VM setup and needed some shared storage that was block based. I did not have a storage array available but I did have a Solaris box, that I use for Oracle VDI, available." - Wim Coekaerts (tags: oracle otn solaris oraclevm virtualization) DanT's GridBlog: Oracle Grid Engine: Changes for a Bright Future at Oracle "Today, we are entering a new chapter in Oracle Grid Engine’s life. Oracle has been working with key members of the open source community to pass on the torch for maintaining the open source code base to the Open Grid Scheduler project hosted on SourceForge." - Dan Templeton (tags: oracle gridengine) Oracle Fusion Middleware Security: How do I secure my services? "I've been up early for a couple of days talking to a customer about how they should secure their services,' says Chris Johnson. "I'm going to tell you what I told them." (tags: oracle fusionmiddleware security) OldSpice your Innovation - Dangers of Status Quo E2.0 | Enterprise 2.0 Blogs "If organizations only leverage E2.0 technologies in a 'me too' fashion, they are essentially using a bucket to bail water from a leaking ship." - John Brunswick (tags: oracle enteprise2.0) The Aquarium: GlassFish in 2011 - What to expect A look into the Glassfish crystal ball... (tags: oracle glassfish) Andrejus Baranovskis's Blog: Fusion Middleware 11g Security - Retrieve Security Groups from ADF 11g Oracle ACE Director Andrejus Baranovskis shows you what to do when you need to access security information directly from an ADF 11g application. (tags: oracle otn fusionmiddleware security adf) @eelzinga: Book review : Oracle SOA Suite 11g R1 Developer's Guide "What I really liked in this book...was the compare/description of the Oracle Service Bus. The authors did a great job on describing functionality of components existing in the SOA Suite and how to model them in your own process." - Oracle ACE Eric ElZinga (tags: oracle oracleace soa bookreview soasuite)

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• How to start with Oracle BPM Suite

  - by JuergenKress

  Oracle Learning Library - BPM Webcasts on-demand Webcast: What’s new in Oracle BPM 11.1.1.7.0 & Webcast: New Directions with Business-Driven BPM BPM Videos Oracle Business Process Management - YouTube & Oracle BPM Suite 11g: Business Driven Modeling to Execution - Video & Customer Experience on your Mind? Think Oracle BPM - Video & Kick-Start BPM with Oracle Process Accelerators - Video Attend the free online training SOA Suite 11g Implementation Specialist & SOA Suite 11g Implementation Specialist & BPM Suite 11g Presales Specialist Pass the free online assessment BPM Suite 11g Presales Specialist Assessment Attend a BPM Bootcamp 3 days hands-on training free of charge for partners Take the exam BPM Suite 11g Certified Implementation Specialist Read the bpm blogs and bpm books from our BPM experts Additional resources BPM OTN Website Visit the Community Workspace (Community membership required) with the latest BPM training material, marketing kits and presentations Most important become a member in our SOA & BPM Partner Community here SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: BPM,BPM training,training,education,BPM bootcamp,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• What features are helpful when performing remote debugging / diagnostics?

  - by Pemdas

  Obviously, the easiest way to solve a bug is to be able to reproduce it in-house. However, sometimes that is not practical. For starters, users are often not very good at providing you with useful information. Customer Service: "what seems to be the issue?" User: "It crashed!" To further compound that, sometimes the bug only occurs under certain environmentally conditions that can not be adequately replicated in-house. With that in mind, it is important to build some sort of diagnostic framework into your product. What types of built-in diagnostic tools have you used or seen used? Logging seems to be the predominate method, which makes sense. We have a fairly sophisticated logging frame work in place with different levels of verbosity and the ability to filter on specific modules (actually we can filter down to the granularity of a single file). Error logs are placed strategically to manufacture a pretty good representation of a stack trace when an error occurs. We don't have the luxury of 10 million terabytes of disk space since I work on embedded platforms, so we have two ways of getting them off the system: a serial port and a syslog server. However, an issue we run into sometimes is actually getting the user to turn the logs on. Our current framework often requires some user interaction.

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• Small, fast shopping cart setup

  - by R..

  I'm looking for an open source shopping cart solution that's simple and easy to setup. The requirements are: Quick setup for someone familiar with *nix webservers. Checkout via PayPal (other payment methods not needed). Customers should not have to create an account to make a purchase. At least a minimal level of inventory control. Ability to print/export a list of orders in compact form. Any recommendations for something I should try? Ability to get it up and working quickly is really my priority right now; if it's not ideal, it can be replaced (or, as I'm looking for open source, I can adapt it to fit the requirements better) at a later time. Edit: Really what I'm looking for is simplicity. This will be for a small local business, and the orders will consist of 1-10 items that are being delivered by a driver who needs a simple list of what each customer received when making delivery. Looking like a giant online computer/electronics/etc. store is definitely not a desirable quality. The simpler the interface presented to customers (who are used to purchasing through dumb web forms and paying COD), the better.

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• Farmyard

  - by Richard Jones

  Moooooooo     For a while now we’ve been using Apple’s enterprise device app distribution mechanism.   This allows you to have a user, click on a URL on their iOS device and it pulls down a new version of an enterprise app. of of our servers. Its really nice,  have a look at - http://developer.apple.com/library/ios/#featuredarticles/FA_Wireless_Enterprise_App_Distribution/Introduction/Introduction.html   I’ve embedded this, into a check on application launch, that a web-service is called to detect a newer version of the software is available.  It then calls the URL to the App and a new version is deployed. You can alert users that a new App update is available by sending them a push notification.  See screenshot at the top. We send our push notifications out to users,  using a simple C# service.    The fun part is this.   You can instruct the push notification to play a sound (embedded in the app already). So our push notification’s play a random farmyard noise, i.e from a selection of - cow.wav dogbrk.wav duck.wav goose.wav horse.wav lamb.wav monkey.wav – left field I know rooster.wav Imagine my amusement being able to periodically send out an update and watch our office (of about 60 people) turn into farm for a few seconds. I’ve messed up a few times, with people being interrupted on customer conference calls,  but people seem good humoured about it. (so far) Simple(ish) pleasures…

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• Documenting your database with Visual Studio 2012 SSDT tools

  - by krislankford

  The title of this post is interesting and something I am wishing you and your colleagues had a better way to do. I understand as I am asked this question frequently. I couple of weeks ago I was asked the same question by a customer who documents their database using the ApexSQL Doc tools which uses the extended properties on objects to create automated documentation. I thought that was super interesting and went down the path to see how we could could support the creation of this documentation while leveraging the Visual Studio 2012 SSDT Tools. What I found is was rather intriguing. There is a property called “Description” on all objects in the SSDT tools. This property is rather subtle and I am betting overlooked. To be honest, this property has probably been there for a while and I just never discovered it. Adding text to this '”Description” property it allows Visual Studio to create the commands for the extended properties directly to your schema which should be version controlled. As I did more digging there seemed to be extended properties at every level in the SQL database objects. This fills some rather challenging gaps and allows organizations to manage SQL Schema using the Visual Studio SQL database tools while allowing a way to automatically document the database. This will also work in the automation of the creation and alter scripts that can be generated as part f an automated build system. Now we essentially get a way to store, build and document the database in a nice little ALM package. Happy Coding!

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• Information Spilling Across Object Boundaries

  - by Winston Ewert

  Many times my business objects tend to have situations where information needs to cross object boundaries too often. When doing OO, we want information to be in one object and as much as possible all code dealing with that information should be in that object. However, business rules do not follow this principle giving me trouble. As an example suppose that we have an Order which has a number of OrderItems which refers to an InventoryItem which has a price. I invoke Order.GetTotal() which sums the result of OrderItem.GetPrice() which multiples a quantity by InventoryItem.GetPrice(). So far so good. But then we find out that some items are sold with a two for one deal. We can handle this by having OrderItem.GetPrice() do something like InventoryItem.GetPrice( quantity ) and letting InventoryItem deal with this. However, then we find out that the two-for-one deal only lasts for a particular time period. This time period needs to be based on the date of the order. Now we change OrderItem.GetPrice() to be InventoryItem.GetPrice( quatity, order.GetDate() ) But then we need to support different prices depending on how long the customer has been in the system: InventoryItem.GetPrice( quantity, order.GetDate(), order.GetCustomer() ) But then it turns out that the two-for-one deals apply not just to buying multiple of the same inventory item but multiple for any item in a InventoryCategory. At this point we throw up our hands and just give the InventoryItem the order item and allow it to travel over the object reference graph via accessors to get the information its needs: InventoryItem.GetPrice( this ) TL;DR I want to have coupling in objects, but business rules often force me to access information from all over the place in order to make particular decisions. Are there good techniques for dealing with this? Do others find the same problem?

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• Oracle Secure Global Desktop - Business Continuity During Snowstorm!

  - by Mohan Prabhala

  Capgemini, one of the world's largest management consulting, outsourcing and professional services companies, is an Oracle Secure Global Desktop customer and uses it to provide secure, remote access to 1) corporate applications centralized in the datacenter and 2) desktops hosted on Oracle VDI. Earlier this month, one of Capgemini's government customers in Holland were advised to avoid traveling to work, due to a heavy snowstorm. This resulted in a lot of employees working from home. Thankfully due to their deployment of the Oracle Secure Global Desktop gateway, employees were able to easily access their corporate applications and desktops from home and anywhere outside of their office. Capgemini reports that during the days of the snowstorm, a record number of users leveraged Oracle Secure Global Desktop (servers and gateway). Despite this record usage, Oracle Secure Global Desktop remained perfectly stable and allowed users to seamlessly access their applications and desktops. This is a great example of how Oracle Secure Global Desktop allows employee productivity and business continuity even during severe weather conditions such as snowstorms. We are delighted to have enabled business continuity for Capgemini's customers, and look forward to our continued relationship with Capgemini. This blog has been approved for posting by Capgemini.

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• Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

  - by Lionel Dubreuil

  The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke: [email protected].

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• Why CFOs Should Care About Big Data

  - by jmorourke

  The topic of “big data” clearly has reached a tipping point in 2012.  With plenty of coverage over the past few years in the IT press, we are now starting to see the topic of “big data” covered in mainstream business press, including a cover story in the October 2012 issue of the Harvard Business Review.  To help customers understand the challenges of managing “big data” as well as the opportunities that can be created by leveraging “big data”, Oracle has recently run and published the results of a customer survey, as well as white papers and articles on this topic.  Most recently, we commissioned a white paper titled “Mastering Big Data: CFO Strategies to Transform Insight into Opportunity”. The premise here is that “big data” is not just a topic that CIOs should pay attention to, but one that CFOs should understand and take advantage of as well.  Clearly, whoever masters the art and science of big data will be positioned for competitive advantage in their industries or markets.  That’s why smart CFOs are taking control of big data and business analytics projects, not just to uncover new ways to drive growth in a slowing global economy, but also to be a catalyst for change in the enterprise.  With an increasing number of CFOs now responsible for overseeing IT investments and providing strategic insight to the board, CFOs will be increasingly called upon to take a leadership role in assessing the value of “big data” initiatives, building on their traditional skills in reporting and helping managers analyze data to support decision making. Here’s a link to the white paper referenced above, which is posted on the Oracle C-Central/CFO web site, as well as some other resources that can help CFOs master the topic of “big data”: White Paper “Mastering Big Data:  CFO Strategies to Transform Insight into Opportunity CFO Market Watch article:  “Does Big Data Affect the CFO?” Oracle Survey Report:  “From Overload to Impact – An Industry Scorecard on Big Data Industry Challenges” Upcoming Big Data Webcast with Andrew McAfee Here’s a general link to Oracle C-Central/CFO in case you want to start there: www.oracle.com/c-central/cfo Feel free to contact me if you have any questions or need additional information:  [email protected]

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• Oracle BPM overview and roadmap session on Monday, October 1st

  - by Manoj Das

  Bhagat Nainani and I, Manoj Das, will present a session on Oracle BPM overview and road map on Monday, October 1 2012, from 12:15-1:15 PM at Moscone South - 308. Since last OpenWorld, many good things have happened. Many customers have gone live with their BPM 11g deployments, some of whom were nominated for the Innovation Awards. From a product perspective, we delivered 11.1.1.6 and 11.1.1.7 is just around the corner. We will discuss some of the highlights related to both customer successes and product features. In particular, we will present some of the exciting new capabilities that we are introducing in 11.1.1.7 around business analyst driven model-to-execution, more comprehensive unified BPM suite, more flexible and manageable BPM. Another significant development is the release of Process Accelerators. We have not only released accelerators, we have ourselves deployed and are using them internally. We will talk about accelerators as well as our learnings. As the title suggests, we will also share some aspects of our roadmap - there are some very exciting things brewing that I can't wait to share with you on Monday. Hoping to see you on Monday. Again, the session is in Moscone South - 308 from 12:15-1:15. Looking forward to your tweets on the session - remember to use #oraclebpm and #oow. Finally, as always, feel free to ask Bhagat and me any questions you have, during the session as well as after the session.

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• Becoming a Certified Information Professional

  - by Lance Shaw

  Yesterday, we participated with AIIM in a webinar about the Certified Information Professional (CIP) program that they are now offering.  The interest level is very high in the program, as evidenced by the high turnout at the event. You might be asking yourself, what does the Oracle WebCenter team care about an AIIM certification program? Well, we sponsored this program because we consistently find that the more educated our customers and prospects are, the more value they are going to get out of the technology we provide.  As an ECM vendor, we provide plenty of WebCenter product training and certifications to help you make the most of WebCenter technology. While these are essential and valuable, technologists that also have an operational command of the business and the various impacts that the flow of information can have are even more valuable to an organization. Thinking about the management of content and information and its effect on business process can have wide-ranging benefits, not only to your company but to your personal bottom line.  And let's be honest, a customer who is looking holistically at how content is managed is going to see more opportunities to leverage that content and in many cases, this will motivate the purchase of additional product licenses.   Now if you are regretting the fact that you missed the webinar yesterday, never fear!  It is now available for playback and you can view it at your convenience by visiting the AIIM website. We hope you find it informative and that you can personally profit from being able to showcase your certification as an Information Professional. Additionally, we hope it will help you identify additional opportunities to leverage Oracle WebCenter in order to further reduce your operational costs and drive your business forward.

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• Oracle Financials In the News

  - by Di Seghposs

  Coming off of OpenWorld and all the excitement around Oracle’s “Cloud” strategy, we thought we’d share what others had to say recently about Oracle’s financial solutions in and out of the cloud: Information Management, the educated reader’s choice for the latest news, commentary and feature content serving the information technology and business community, had an interesting blog post from Bill McNee of Saugatuck Technology, entitled, “A Bull Market for Finance Cloud Apps”. In the post, he highlights Oracle as one of the ‘significant players’ in the space… Oracle: As recently announced, Oracle is now aggressively marketing its Oracle Fusion Financials Cloud Service to midsize and large enterprise customers. While we anticipate that this solution set will primarily appeal to a portion of the existing Oracle customer footprint, rather than taking share from competitors, it is embedding some strong mobile and social capabilities that should help it gain traction. Read the full article - “A Bull Market for Finance Cloud Apps” Ventana Research, a leading benchmark research and advisory services firm, made mention to Oracle Fusion Financials in a recent blog post. While we all know ‘boring is cool’, it was cool to see Robert Kugel, SVP Research, discussing Oracle’s Fusion Financials strategy. Here’s some excerpts: “For at least the next five years I believe Oracle has a good strategy, because the transition from the existing Oracle ERP offerings to Fusion Financials can be less painful than similar migrations…” “Deploying Fusion GL can facilitate a more consistent and faster way to execute finance department functions.” “Fusion Financials is the go-forward accounting and financial applications suite that will coexist…” “Whether or not it’s time to migrate, I think all users of Oracle’s E-Business Suite, Oracle Applications, PeopleSoft and JD Edwards software should consider Fusion GL as part of an ongoing program to extract more value from their core financial systems.” Read the full article - “Oracle Fusion Financials: Boring is Cool”

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• Partner Showcase -- GreyHeller

  - by PeopleTools Strategy

  This is the next in a series of posts spotlighting some of our creative partners.  GreyHeller is a PeopleSoft-focused software company founded by PeopleTools alumni Larry Grey and Chris Heller.  GreyHeller’s products focus on addressing the technology needs of PeopleSoft customers in the areas of mobile Enablement, reporting/business intelligence, security, and change management.  The company helps customers protect and extend their investment in PeopleSoft.GreyHeller’s products and services are in use by nearly 100 PeopleSoft customers on 6 continents.  Their product solutions are lightweight bolt-ons--extensions to a customer’s PeopleSoft environment requiring no new infrastructure.  This makes for rapid implementations.A major area of interest for PeopleSoft customers these days is mobile enablement.  GreyHeller's current mobile implementations include the following customers: Texas Christian University (Live:  TCU student newspaper article here) Coppin State University (Live) University of Cambridge (June go-live) HealthSouth (June go-live) Frostburg State Univrsity (Q3 go-live) Amedisys (Q3 go-live) GreyHeller maintains a PeopleTools-focused blog that provides tips, techniques, and code snippets aimed at helping PeopleSoft customers make the most of their PeopleSoft system.  In addition to their blog, the GreyHeller team conducts and records weekly webinars that demonstrate latest PeopleTools features and Tips and techniques.  Recordings of these webinars can be accessed here.Visit GreyHeller’s web site for more information on the company and its work.

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• Do support sites like stackoverflow upset the paid-support open source model?

  - by ajax81

  In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the StackExchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, StackOverflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc? Thanks in advance!

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• User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Demo Now Available!

  - by JuergenKress

  For access to the Oracle demo systems please visit OPN and talk to your partner expert We are pleased to announce the availability of the Oracle real user experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s key performance Iidicators tracking and configuration. Demo Highlights The demo showcases the following capabilities of real user experience Insight. Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, click on the link “Real User Experience Insight 12c (Aug ‘12)” (tagged as “NEW”), under the “Applications Management” section. The demo launchpad page contains a link to a detailed demo script with instructions on how to show the demo. BPM 11.1.1.5 for Apps: BPM for EBS Demo available For access to the Oracle demo systems please visit OPN and talk to your Partner Expert SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: User Experience Monitoring,EM12c,Demo,dss SOA,IDM,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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• Want to tap into a niche market. Do I create new site or bolt on to existing site?

  - by nitbuntu

  Hi, After a lot of heard work and a few years of perseverance, I'm seeing regular sales on my website which have been steadily growing over the past year. However, the entrepreneur in me wants tap into a niche market which I've become very interested in. It's possible to bolt on this niche onto my existing site as an additional category, without it looking too out of place; my new category of products would also benefit from the ranking my current site gets. The kind of people who would purchase these new niche products, however, are very particular and obsessive about detail. So, for example, many Vegetarians would not eat in KFC even if they were to introduce a new range of Veggie burgers. So, I thought it best to create a new website and since my existing site was created using an 'old-school' shopping cart and there are many more up-to-date, feature-rich, ones available now, I wanted to use a different shopping cart system. My dilemma is that I already have 2 websites (1 b2c and another b2b site) and maintaining a 2nd b2c site would end up vastly increasing my workload and I fear that I would not be able to pay adequate attention to all the sites. Moreover, the additional customer service work (e.g. answering emails from many separate email accounts) could end up being too confusing and difficult to maintain. The easy answer would be to take on an employee, but I'm just not earning enough to justify this yet. If anyone has any tips or experience they'd like to share, which could help me answer this question, I'd be highly grateful.

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• Oracle Value Chain Summit 2014 - Early Bird Registration Now Open

  - by Pam Petropoulos

  Get the Best Rate on the Biggest Supply Chain Event of the Year. Register Now and save $200. Join more than 1,000 of your peers at the Value Chain Summit to learn how smart companies are transforming their supply chains into information-driven value chains. This unparalleled experience will give you the tools you need to drive innovation and maximize revenue. Date: February 3-5, 2014 Location: San Jose McEnery Convention Center Click here to learn more Thought-Leading Speakers Top minds and tech experts across industries will share the secrets of their success, firsthand. Prepare to be inspired by speakers like Geoffrey Moore, business advisor to Cisco, HP, and Microsoft and best-selling author of six books, including Crossing the Chasm. Customized Experiences Choose from more than 200 sessions offering deep dives on every aspect of supply chain management: Product Value Chain, Procurement, Maintenance, Manufacturing, Value Chain Execution, and Value Chain Planning. Unrivaled Insight & Solutions Hands-on workshops, product demonstrations, and interactive breakouts will showcase new value chain solutions and best practices to help you: -  Grow profit margins -  Build products – faster and cheaper -  Expedite delivery -  Increase customer satisfaction You don't want to miss this once-a-year event. Register Now to secure the Early Bird rate of $495 - the lowest price available.

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• Good practice or service for monitoring unhandled application errors for a small organization

  - by palto

  I'm working with multiple software with varying ways of monitoring for errors. When I make software, I usually send email with the stack trace to admins(usually me). Some customer software is monitored by a team who check that a particular batch run was successfull. Other software might not have any monitoring at all(someone will call when things go wrong horribly). Sending emails is good, except when things start going wrong, my mail gets filled fast. Also I don't want to solve the same problem in code for every software. Is there some relatively cheap and low maintenance software or practice to handle this. I want it to be cheap/low maintenance because usually I work alone or in teams of 5 or smaller. For example it would be great if errors would be aggregated so I don't get 10 000 emails when something unexpected happens... For clarification: By unhandled errors I mean Exceptions that were unhandled by application code that were propagated to Tomcat or Jboss. I don't need help with how to catch those errors. I need help with what to do with them. Is there any cloud application that I could send my errors to? Or some simple server to install? Or some library that can handle errors using configuration files. I use Java if that is any help.

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• Social Retailing

  - by David Dorf

  For retailers the move to mobile has been obvious.  More and more consumers are interacting with retailers, both online and in the store, using their mobile devices.  Retailers are quick to invest in both consumer facing mobile apps as well as ones to equip employees.  But when I talk to retailers about social, the value isn't as clear-cut.  Intuitively, retailers know that better relationships with customers will result in higher sales, but the trip to get there has many paths. The interesting thing about social media is that it has the potential to permeate all parts of the business.  Obviously it works well for marketing, but it also has a place with recruiting, knowledge management, trend analysis, and employee collaboration.  Information gathered from social media can enhance existing processes like assortment planning, product development, space planning, promotion planning, and replenishment.  Letting the customer influence each of these areas helps align the experience. One of the things holding retailers back is the lack of consistent and integrated tools to manage social media and make sense of the huge amounts of data.  To that end Oracle has been aggressively acquiring in the space, as depicted in the infographic below.  Soon, social will get the same level of investment as mobile. The Social CRM Arms Race: A Timeline - An infographic by the team at Pardot Marketing Automation

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• Empty APN list on your Android phone? Restart the phone to fix it

  - by Gopinath

  Today I tried to connect to internet on my Google Galaxy Nexus running on 4.2.2 using Cellular Data connection and it failed. Tried reaching customer care representative to figure out why data connection is not working, but the robots (Interactive Voice Response systems) never allowed me to reach a human. After digging through the settings I found empty list of APN (Access Point Names) is the reason for not able to connect to internet. Not sure what caused APN list to vanish but I tried to create a new one that matches with the settings required for AT & T mobile. To my surprise I found that the newly created APN is also not shown in the APN list. Well there is something wrong with the phone – my APN’s are not shown as well as the newly created one is also not displayed. A simple Google search on this problem shown many forum discussions list and the solution to resolve the issue is to restart the phone. As soon as I restarted my phone the APN list is automatically populated and I’m able to connect to internet on my mobile.

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