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  • Oracle CRM For Public Sector, Commercial Business, Education

    - by michael.seback
    Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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  • Do we need a non-disclosure agreement (NDA)?

    - by MrEdmundo
    We're going to meet a potential new client today and between ourselves started discussing the need for a non-disclosure agreement (NDA) and whether we need one at this juncture. In this case we don't think we'll be talking about technical specifics as it's an initial meeting about who we are. Is there any precedent on when is the right time for small ISVs to insist on NDAs and when perhaps the insistence might appear over the top and precious. All ideas welcomed, though in our case we're interested in UK law.

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  • Search Engine Tips

    Its every small business's dream to be on the first page of Google or any other search engine for their keywords, services they offer or products. So to give some friendly advice to help you get those kind of results we have put together a quick top 10 tips to help you.

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  • Five Best Practices for Going Mobile

    - by kellsey.ruppel
    76% of IT decision makers indicate mobile trends will have a high to extremely high impact on their organization. Has your organization gone mobile? Looking for some ideas on how to get started? John Brunswick shares his Best Practices for Going Mobile. Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables social networking, decision support, purchasing, content consumption, and location-based searching, extending experiences beyond what is available in traditional desktop computing.  Organizations rushing to ensure their brand's mobile availability may have taken a tactical approach to implementation, but strategically approaching mobile can enable greater returns on a similar investment and subsequent mobile projects. Here are some strategic considerations for delivering products, services, and information to mobile constituents.  Who, Why, and What? Ask yourself these key questions: who are you attempting to engage through the channel, and why are they engaging you through this channel? What experience will satisfy their needs? What outcome will support your core business? Will you be informing and/or transacting with this person?  Mobile Behavior. Mobile users generally engage for a very specific purpose. Ensure that access to information, services, and products is streamlined. Arriving on a mobile site through search only to be asked to search again frustrates users.  Mobile Is Broad. After establishing the audience and goal, review technology requirements to support them. Do you need a mobile Website, native mobile application, or both? Do you need to support multiple devices? Know the difference between native mobile and mobile Web.  Social Strategy. Users are more likely to trust reviews from peers than marketing information from a vendor. If you are selling products or services, be sure to make social integration part of your strategy.  Content Management. Consider a shared content platform strategy for Web and mobile projects. Fresh, consistent content is important for high-quality experiences. Read more from John Brunswick.We'll also be talking mobile strategies and how you can transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels in a webcast tomorrow. We hope you'll join us!

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  • Endpoint Security: How to Protect Data on a Laptop

    <b>Small Business Computing:</b> "But the pain of buying a new computer pales in the face of losing the data from an unprotected laptop. A few simple steps toward data protection can avoid an invasion of your privacy and the real likelihood of identity theft."

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  • Suggestions for getting an open source electron beam tracking code going

    - by Boaz
    I work in the field of accelerator physics and synchrotron radiation. High energy electrons circulating in large rings of magnets produce x-rays that are used for a variety of different kinds of science. Running and improving these facilities requires controlling and modelling the electron beam as it circulates in the ring. A code to model this basically requires trackers to follow the electrons through the elements (something called a symplectic integrator), and then the computation of different parameters associated with this motion. The problem with these codes is that every facility has there own. In principle the code is not so complex. And as a modelling project, one might think it has some general interest. Who doesn't want to be able to create a track in space out of magnets and watch the electrons circulate? There is a Matlab based code to do this called Accelerator Toolbox, but the creator of the code is no longer in the field. I put the code in Sourceforge under the name atcollab. The basic resource is in C- it is the set of symplectic integrators. These are available in the atcollab code here. It has been useful to put the code on Sourceforge in order to exchange code, but the community of users is quite small and most are too busy to put that much time into collaboration. So in terms of really improving the code, I don't think it has been so successful. Any piece of this picture could be recreated without that much difficulty, but overall it is a bit complex, and because each lab has their own installation with lots of add-on Matlab code, people find it hard to really work together and share code. Somehow I think we need to involve a wider community in our development, or just use some standard tools. But for that, I suppose it needs to be of some general interest. I think symplectic integrators may have some general interest. And the part about a plug-in architecture to build up the ring ought to fit other patterns. Or the other option is to just accept that this is not a problem of general interest, and work harder within our small community. Suggestions, or anecdotes of analogous experience would be appreciated.

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  • Is it common practice to hire third parties to do code reviews for contractors?

    - by blueberryfields
    I recently observed some contract offers which included a "code review by third party" clause - the contract would not pay out fully until the code review was completed and it received a pass. I was surprised, especially considering that these were fairly simple, and small-scale contracts (churning out vanity apps for the iPhone). Is this kind of third-party code review a common thing to run into when contracting out as a programmer?

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  • Desktop installation fails on Dell Precision T1600 with Nvidia Quadro card?

    - by Masao
    I'm trying to install Ubuntu 12.04 Desktop on a Dell Precision T1600, however, I get a blank screen with only a blinking cursor in the top left hand corner (this is after the grey screen with the small Ubuntu logo at the bottom). If I remove the Nvidia Quadro 2000 card and plug a monitor into the built-in VGA port, then the installation works fine. Also, I've tried an Nvidia Quadro 2000D by PNY, but I get the same problem. Has anyone installed Ubuntu 12.04 Desktop on a Dell Precision workstation?

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  • What platform were old TV video games developed on?

    - by Mihir
    I am very eager to know how TV video games (which we all used to play in our childhood) were developed and on which platform. I know how games are developed for mobile devices, Windows PC's and Mac but I'm not getting how (in those days) Contra, Duck Hunt and all those games were developed. As they have high graphics and a large number of stages. So how did they manage to develop games in such a small size environment and with lower configuration platform?

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  • CAM v2.0 ships – all new foundation version

    - by drrwebber
    The latest release of the CAM editor toolset is now available on Sourceforge.net – search NIEM. In this all new version the support from Oracle has enabled a transformation of the editor underpinning Java framework and results in 3x performance improvement and 50% better memory utilization. The result of nearly six months of improvements are catalogued in the release notes. http://sourceforge.net/projects/camprocessor/files/CAM%20Editor/Releases/2.0/CAM_Editor_2-0_Release_Notes.pdf/download However here I’d like to talk about the strategic vision and highlight specific new go to features that make a difference for exchange schema designers and with a focus on the NIEM community. So why is this a foundation version? Basically the new drag and drop designer tool allows you to tailor your own dictionary collection of components and then simply select and position those into your resulting exchange structure. This is true global reuse enabled from a canonical domain dictionary collection. So instead of grappling with XSD Schema syntax, or UML model nuances – this is straightforward direct WYSIWYG visual engineering – using familiar sets of business components. Then the toolkit writes the complex XSD Schema for you, along with test samples, documentation, XMI/UML models, Mindmaps and more. So how do you get a set of business components? The toolkit allows you to harvest these from existing schema collections or enterprise data models, or as in the case of NIEM, existing domain dictionary collections. I’ve been using this for the latest IEEE/OASIS/NIST initiative on a Common Data Format (CDF) for elections management systems. So you can download those from OASIS and see how this can transform how you build actual business exchanges – improving the quality, consistency and usability – and dramatically allowing automated generation of artifacts you only dreamed of before – such as a model of your entire major exchange collection components. http://www.oasis-open.org/committees/documents.php?wg_abbrev=election So what we have here is a foundation version – setting the scene and the basis for changing how people can generate and manage information exchanges. A foundation built using the OASIS CAM standard combined with aspects of the NIEM Naming and Design Rules and the UN/CEFACT Core Components specifications and emerging work on OASIS CIQ name and address and ANSI/ISO code list schema. We still have a raft of work to do to integrate this into SOA best practices and extend the dictionary capabilities to assist true community development. Answering questions such as: - How good is my canonical component collection? - How much reuse is really occurring? - What inconsistencies and extensions are there in the dictionary components? Expect us to begin tackling these areas now that the foundation is in place. The immediate need is to develop training and self-start materials – so we will be focusing there for the next couple of months and especially leading up to the IJIS industry event in July in New Jersey, and the NIEM NTE event in August in Philadelphia. http://sourceforge.net/projects/camprocessor

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  • Corporate tech blogs?

    - by shoosh
    I'm trying to convince my emplyer, a small startup, to setup a blog for the engineers to write about interesting topic in technology we use daily. This would be a separate blog than the one dedicated for product and marketing stuff. I was thinking about something like Joel's blog but focused more on actual code rather than management. Do you know of any successful existing blogs like that? Tech blogs run by the employees of a company?

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  • java.net outage

    - by alexismp
    The GlassFish website has been down for a number of hours (together with a number of other projects) as a result of a general outage in the java.net datacenter. The team is working hard on getting everything back to normal. You can track progress by following @ProjectKenai. Update: services should now all be back to normal. If you face java.net issues in the future, consider reporting them here. And now, back to work!

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  • Resources for using TFS for Agile Project Development?

    - by Amy P
    Our company just installed TFS for us to start using for project development processes and source control. They want us to start using it to manage our projects as well. We have a small team, no current bug or task tracking software, and 2 developers of the 3 have experience with any actual methodologies. What books, websites, and/or other information can you recommend for us to use to get started?

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  • Toronto SharePoint Camp 2011 - Thank-you!

    - by erobillard
    The 5th Annual Toronto SharePoint Camp was last Saturday and it was another terrific success. Thanks to the TSPUG executive committee and the small army of volunteers who made it happen, and to the smiling faces of this year's 200+ attendees for making it all worthwhile. BIG Congratulations to the recipient of our first ever Toronto SharePoint Community Champion Award : Brian Lalancette . Brian was nominated by members of TSPUG and selected from all nominees by the TSPUG Executive for his tireless...(read more)

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  • Asset Lifecycle Management – Why Upgrade to Release 12.1?

    With Oracle's latest product release, asset intensive companies can benefit from the recent enhancements introduced in this latest version. Firms both large and small who want to better control their operating assets, from plant and equipment to manufacturing and utility assets, have the chance to realize faster time-to-benefit by utilizing the latest capabilities. Where efficiency, effectiveness, safety and compliance are critical, companies can benefit from an enterprise view of their equipment. This webcast will highlight some of the new features and the benefits possible.

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  • Modify the number of entries in the list to choose from for bookmarking a site in Firefox

    - by Roberto Giardina
    I am wondering if it is possible to change the number of entries in the list which appears when in Firefox you right click on a tab and choose "add to bookmarks" Thats because I use to categorize a lot of bookmarks and the standard choice of 5 entries is too small. Of course the idea is to not have to click on "choose" further down following the menu Thanks in advance and this is a really fantastic Website for Ubuntu users cheers Roberto

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  • What if you could work on anything you wanted?

    - by red@work
    This week we've downed our tools and organised ourselves into small project teams or struck out alone. We're working on whatever we like, with whoever we like, wherever we like. We've called it Down Tools week and so far it's a blast. It all started a few months ago with an idea from Neil, our CEO. Neil wanted to capture the excitement, innovation, and productivity of Coding by the Sea and extend this to all Red Gaters working in Product Development. A brainstorm is always a good place to start for an "anything goes" project. Half of Red Gate piled into our largest meeting room (it's pretty big) armed with flip charts, post its and a heightened sense of possibility. An hour or so later our SQL Servery walls were covered in project ideas. So what would you do, if you could work on anything you wanted? Many projects are related to tools we already make, others are for internal product development use and some are, well, just something completely different. Someone suggested we point a web cam at the SQL Servery lunch queue so we can check it before heading to lunch. That one couldn't wait for Down Tools Week. It was up and running within a few days and even better, it captures the table tennis table too. Thursday is the Show and Tell - I am looking forward to seeing what everyone has come up with. Some of the projects will turn into new products or features so this probably isn't the time or place to go into detail of what is being worked on. Rest assured, you'll hear all about it! We're making a video as we go along too which will be up on our website as soon. In the meantime, all meetings are cancelled, we've got plenty of food in and people are being very creative with the £500 expenses budget (Richard, do you really need an iPad?). It's brilliant to see it all coming together from the idea stage to reality. Catch up with our progress by following #downtoolsweek on Twitter. Who knows, maybe a future Red Gate flagship tool is coming to life right now? By the way, it's business as usual for our customer facing and internal operations teams. Hmm, maybe we can all down tools for a week and ask Product Development to hold the fort? Post by: Alice Chapman

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  • Writing or extending existing emacs packages: is it worth or should I move to Netbeans/Eclipse?

    - by Andrea
    I'm finishing my master degree course in CS and I've almost become addicted to Emacs. I've used it to write in C, Latex, Java, JSP,XML, CommonLisp, Ada and other languages no other editor supported, like AMPL. I'd like to improve the packages I've been using the most or create new ones, but, in practice, I find that the implementation of Emacs leaves a lot to be desired. There are a lot of poorly-featured/poorly-maintained packages with either overlapping functionalities or obscure incompatibilities, and Elisp just seems to foster the situation by lacking the common features modern lisps have. In contrast Eclipse and Netbeans are actively improved and it does seem they can be effective for non-mainstream languages. I tried Hibachi for Ada in Eclipse and it worked well, there's CUPS for Lisp in Eclipse and LambdaBeans built using NetBeans components. On the other hand those plugins seem to be less active than their Emacs' counterparts, for example Hibachi was archived last year. What's your opinion on this? Which editor should I write extension for? EDIT: To answer Larry Coleman (see comment below): I like Emacs as a user because it is efficient both for me and the computer I'm using. It's fast and the textual interface (i.e. minibuffer) allows for quick interaction. It's solid and packages are usually small and easy to manage. If I need to correct or remove something I usually just have to change a row in my .emacs or an elisp file, or delete a directory. Eclipse plugins rely on a more complicated process that screwed my Eclipse configuration a couple of times, forcing me to do a clean reinstall. Emacs works as long as I use the basic packages. If I need something more complicated the situation gets pretty hairy. As a "power user" I think that the best I can hope for is to write a severely crippled version of the extensions I'd actually like to have; in other words, that it's not worth the trouble. I'd like to write extensions for the things I'd like to have automated in Emacs, for example project support with automated tag-table update on file writing. There are a few projects on this that lack integration, documentation, extensibility and so forth. The best one is probably CEDET, for which I believe the Greenspun's 10th rule can be applied. EDIT: To comment Larry Coleman's answer I'm pretty sure I can pick elisp programming but the extensions I have in mind don't exist yet despite their relative simplicity and the effort more knowledgeable people poured into related projects.This makes me wonder whether it is so because of the way emacs is developed, i.e. people tend to write their own little extensions without coordination, or its implementation, its extension language not being able to keep up with the growing complexity.

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