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  • What information do you capture your software crashes in the field?

    - by Russ
    I am working on rewriting my unexpected error handling process, and I would like to ask the community: What information do you capture both automatic, and manually, when software you have written crashes? Right now, I capture a few items, some of which are: Automatic: Name of app that crashed Version of app that crashed Stack trace Operating System version RAM used by the application Number of processors Screen shot: (Only on non-public applications) User name and contact information (from Active Directory) Manual: What context is the user in (i.e.: what company, tech support call number, RA number, etc...) When did the user expect to happen? (Typical response: "Not to crash”) Steps to reproduce. What other bits of information do you capture that helps you discover the true cause of an applications problem, especially given that most users simply mash the keyboard when asked to tell you what happened. For the record I’m using C#, WPF and .NET version 4, but I don’t necessarily want to limit myself to those. Related: http://stackoverflow.com/questions/1226671/what-to-collect-information-when-software-crashes Related: http://stackoverflow.com/questions/701596/what-should-be-included-in-the-state-of-the-art-error-and-exception-handling-stra

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  • What information do you capture when your software crashes in the field?

    - by Russ
    I am working on rewriting my unexpected error handling process, and I would like to ask the community: What information do you capture both automatic, and manually, when software you have written crashes? Right now, I capture a few items, some of which are: Automatic: Name of app that crashed Version of app that crashed Stack trace Operating System version RAM used by the application Number of processors Screen shot: (Only on non-public applications) User name and contact information (from Active Directory) Manual: What context is the user in (i.e.: what company, tech support call number, RA number, etc...) When did the user expect to happen? (Typical response: "Not to crash”) Steps to reproduce. What other bits of information do you capture that helps you discover the true cause of an applications problem, especially given that most users simply mash the keyboard when asked to tell you what happened. For the record I’m using C#, WPF and .NET version 4, but I don’t necessarily want to limit myself to those. Related: http://stackoverflow.com/questions/1226671/what-to-collect-information-when-software-crashes Related: http://stackoverflow.com/questions/701596/what-should-be-included-in-the-state-of-the-art-error-and-exception-handling-stra

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  • Are there any good books on writing commercial quality software?

    - by Andy
    Hey, My background has been generally new technology demonstrators, which, well... demonstrate the latest technology and how it can be of use to a clients company. They use it for internal demos etc. Now my career has shiffed course a bit more into actual products, in particular software which runs in locations like museums as interactive pieces. Clearly, although the technology demonstrators had to be well coded etc, there wasn't as much emphasis as there is on my current work, which has to work, be highly configurable, probably multi-ligual and run constantly, without restarts. So my question is, now that I'm trying to up my coding quality and write more commercial applications, are there any books which discuss issues surrounding high quality commercial software? I currently have a copy of Code Complete 2nd Edition, which is excellent, but just wondering if there's any better, possibly more focused titles out there? Thanks a lot! Andy.

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  • How Likely Is It That I'll Get Sued Developing Software?

    - by yar
    It has been a practically unanimous truth on StackOverflow that if you work as an independent consultant, you should probably form a corporation (as seen here), to limit personal liability, supposedly to protect you in case of lawsuit. It seems to me that developing software does not result in many lawsuits, but this is an empirical (objective [and not community wiki]) question: How likely is it that a lone software developer will be sued? Also, by whom (a disgruntled company, coworker)? Since incorporating is basically taking out insurance, the likelihood of catastrophe needs to be taken into account. Also, aren't there standard laws covering, for example, total screw-ups with corporate data that mean that protect the lone cowboy/girl/person/coder?

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  • What traits can hint a teenager he should pursue software development career?

    - by sharptooth
    We're gonna have a day when employees' kids will visit our company office. The idea is that they will come see "how parents work", "how cool stuff is done", have fun, etc. Kids will be up to 17 years old. Now I suppose some of the teenagers already think of what they wanna do when they finally grow up and will ask questions like "how can I tell I should get a degree in software engineering and not in logistics/finances/whatever?" So I think we better be prepared and ready to answer those questions so that those who really fit don't waste time but use their potential to the full. What traits that already emerge in teenage years indicate that a person could become a very good software developer?

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  • How can I close my software in a save way?

    - by Roman
    Up to now I used my application as a stand alone product. So, when user pressed "Stop" button I called System.exit(0); and it was fine. Now my application will be called (in a programmatic way) from another program. So, I afraid that System.exit(0); will kill not only my process but also the external software which started my program. So, what is the correct way to shutdown my application if a corresponding request from an external software is received? My application is an GUI application. So, I want to close the window but I also want to close all processes performed by my program. ADDED: To be more specific, I want to close all threads started by my program. My program does not start any OS process or any other program.

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  • The Birth of SSAS Compare

    - by Red Gate Software BI Tools Team
    Noemi Moreno, Red Gate Business Intelligence Specialist Software vendors – even Microsoft – tend to forget about the needs of business intelligence developers. We are a rare and rather invisible species. For example, BIDS remained in VS 2008 until SQL Server 2012. It took until this release before we got something as simple as an “undo” function. Before I joined Red Gate as a BI specialist, I worked on SQL Development. I’ll never forget the time I discovered Red Gate’s SQL Compare tool and how it reduced the task of preparing a database release from a couple of days to ten minutes. When I moved to SSAS, MDX and cubes, I became frustrated with the deployment process because I couldn’t find a tool that made Cube releases as easy as they are with SQL Compare. This became my quest. I pitched the idea to a few people in Red Gate’s regular Down Tools Week, when everyone puts down their day-to-day tasks and works on their own projects. My task was to reason with a roomful of cynical developers, hardened to the blandishments of project managers, for help to develop a tool that would compare two different SSAS databases and create the script to process only the objects that needed processing, thereby reducing release time to only a few minutes. I walked to the podium and gave them the full story of the distressed BI specialists, doomed to spend tedious hours preparing deployment scripts. A few developers recovered from their torpor to cast a languid eye at my presentation. It wasn’t enough. In a sudden impulse, I blurted out a promise to perform a flamenco dance for just the team if the tool was able to successfully compare two SSAS databases and generate a script by the end of the week. I was lucky enough that some of them believed me and jumped in: David Pond (Dev), Matt Burton (Dev), Tilman Bregler (Dev), Shobana Sekar (Test), Ruchija Raj (Test), Nick Sutherland (Product Manager) and Irma Tanovic (BI). They didn’t know that Irma and I would be away on a conference in Amsterdam and would leave them without our support. But to my surprise, they had a working tool by the time we came back – basic, and with a few bugs, but a working tool nonetheless! Seeing it compare a very basic SSAS database, detect the changes and generate the scripts was amazing! Something that normally takes half a day was done in under a minute. Since then, a few months have passed and a BI Tools team has been created at Red Gate to work full time on BI tools for BI developers, starting with SSAS Compare. How cool is that? So download the free beta and give us your feedback. And the flamenco? I still need to deliver that. Tilman reminds me every day! I need to get the full flamenco costume.

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  • i5 540M or i7 720QM for laptop running VMs and software development tools?

    - by Donald Hughes
    I'm a software developer that would primarily be running Windows 7 as the primary operating system. On a typical day, I might, at any given moment, be running Visual Studio, Expression Web, SQL Server developer (and Management Console), IIS, Photoshop, a dozen browser tabs in 2-3 different browsers, Skype video chat, streaming music, and a couple of VMs (WinXP and Ubuntu) for testing/experimentation. Obviously, RAM is a concern, which is why I plan to use 8 GB so I can devote enough to the VMs to be usable. I'm also tempted to use an ExpressCard SSD for storing the VM disks to ease disk contention. And I know that that is asking a lot from a laptop, and I should just use a desktop, but I need to be able to take my work with me between several locations. It seems that at a reasonable price point, it comes down to the i5 540M versus the i7 720QM. I'm leaning toward the i7 since it would allow me to dedicate a whole hyperthreaded core to each VM, and still have two cores left for the primary OS. I've heard that the i5 has better battery life, but I'm curious for my scenario if there would be a meaningful difference. I don't usually work without a plug, but I do occasionally ride the train or fly and it would be nice to have at least 3 hours of juice for unusual circumstances. And, finally, for this usage scenario, would a dedicated video option be preferred over the i5's integrated video? It sounds like Visual Studio 2010 (and Windows 7) can take advantage of the video card.

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  • Choosing the right TV tuner - USB or PCI TV tuners, hardware/software, DVB? Hybrid/combo/analog?

    - by Nucleon
    Greetings, I'll start with some background information so you know what I'm trying to accomplish and then get to my question. I work at a Television station in the US and we are working on setting up an online DVR/Podcast system for all of our newscasts. So basically we would be recording every newscast in HD, encoding it to flv/h.264 for viewing in a browser on flash compatible and iphone/ipad devices, eventually migrating to WebM when it's browser compliant. This task is theoretically pretty simple as it all it involves is a TV tuner device and a program like VLC, MythTV or whatever to schedule and dump it to a file, encode it with VLC/FFMPEG and push it to the streaming server. Now to the hardware, in order to accomplish that task, should I use an internal PCI tuner or a USB 2.0 tuner? Is there a difference? The bus speeds of both are not too far apart, and is the bus speed really relevant in this case? Does it matter if the device has a hardware encoder or a software encoder? On many sites the USB was recommended for ease of set up and use, but would it overly task a processor, or is that not a concern as long as it's a decent PC (at least duo core, 6gb ram). What's the difference between the stick USB and the Box USBs? To my understanding analog is basically gone in the US, so we would want a hybrid or combo tuner correct? How do those differ from DVB? Are there any other features or concepts which I am missing which may influence the recommended product. It would be ideal if the device which could work in both Linux and a Windows environment, to my knowledge most Hauppauge are? Example 1: PCI Hauppage http://www.newegg.com/Product/Product.aspx?Item=N82E16815116033 Example 2: USB 2.0 Box http://www.newegg.com/Product/Product.aspx?Item=N82E16815116029 Example 3: USB 2.0 Stick http://www.newegg.com/Product/Product.aspx?Item=N82E16815116031 Any guidance from the Superusers would be much appreciated!

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  • Software to clean up photos of whiteboards and documents?

    - by Norman Ramsey
    I take a lot of photos of whiteboards, blackboards, and so on for teaching purposes (examples online through May 2010). I'm interested in cleaning them up for archival purposes, preferably using Linux. Commercial products ClearBoard and PhotoNote are priced a little aggressively for my purposes, plus my students would like to have this capability too. Does anyone know of any good, open source software for Converting photographs to images with just a few colors? Eliminating perspective distortion? Removing unwanted junk from around the edges of an image? or anything like that? I'm imagining that I start out with a picture of my whiteboard using red and black markers, and I end up with a three-color image using just white, red, and black. Or I photograph a laser-printed document and end up with a clean black-and-white image. I have tried standard tools that reduce the number of colors in an image, and they do a terrible job—probably because they are trying to reproduce the uneven illumination of the original image. Command-line Linux tools would be ideal.

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  • Which server software and configuration to retrieve from multiple POP servers, routing by address to correct user

    - by rolinger
    I am setting up a small email server on a Debian machine, which needs to pick up mail from a variety of POP servers and figure out who to send it to from the address, but I'm not clear what software will do what I need, although it seems like a very simple question! For example, I have 2 users, Alice and Bob. Any email to [email protected] ([email protected] etc) should go to Alice, all other mail to domain.example.com should go to Bob. Any email to [email protected] should go to Bob, and [email protected] should go to Alice Anything to *@bobs.place.com should go to Bob And so on... The idea is to pull together a load of mail addresses that have built up over the years and present them all as a single mailbox for Bob and another one for Alice. I'm expecting something like Postfix + Dovecot + Amavis + Spamassassin + Squirrelmail to fit the bill, but I'm not sure where the above comes in, can Postfix deal with it as a set of defined regular expressions, or is it a job for Amavis, or something else entirely? Do I need fetchmail in this mix, or is its role now included in one of the other components above. I think of it as content-filtering, but everything I read about content-filtering is focussed on detecting spam rather than routing email.

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  • Is there any free software to check for issues with a DVD drive?

    - by AgentConundrum
    I don't usually play movies on my laptop (prefer the standalone with the tv), but I tried to watch one the other night, and noticed playback was really choppy and had audio artifacts in places. I thought it could be related to memory issues so I rebooted and tried again, but the results were the same. I considered that it could be an issue with the disc, so I tried to clean it but again there was no change. I don't think the problem is with the disc, because I tried another disc and it also had the same problem. I don't think I've ever watched the second disc since I've had it, so it should have been safe in its jewel case. Also, there were no issues when I watched an episode off the first disc in my standalone player. What I'm wondering is: are there are any (free) utilities that can check for issues with the drive itself? I looked around but most of the software I found focuses on integrity checks for the disc, not the drive. I have had issues with this laptop recently (had to replace the keyboard when the cat damaged it while I was cleaning dust out and the machine was ripped apart, also replaced part of the chassis after I cracked it when I tried to open it not knowing a screw was still in it) so I may have just replaced the drive incorrectly. I'm going to check on this while I await an answer to this question. Thanks.

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  • Recommendation for robust, customizable, open source, Java servlet-based forum software?

    - by Erik Hermansen
    There is a lot of forum software out there, but it seems to me that a lot of the popular choices are PHP-based. And for my project, I'd like something based on Java servlets so my team can make customizations to it. Another important feature is that I can completely change the pages to hide unwanted elements without too much work. So I'm looking either for a template system or easily editable scripts (i.e. JSPs) that have a clean view separation. Just having skin changes or CSS customization is not enough. I understand that if I have open source, I can change anything I want, but my point is that it should be easy and not requiring mastery of a complex code base. Finally, I want something that has been around for at least a year and deployed on some high-traffic sites. Clustering support (one database, multiple web servers) is highly desirable. Up-time is crucial since I have an SLA to support. What do you think?

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  • Linux Software RAID1: How to boot after (physically) removing /dev/sda? (LVM, mdadm, Grub2)

    - by flight
    A server set up with Debian 6.0/squeeze. During the squeeze installation, I configured the two 500GB SATA disks (/dev/sda and /dev/sdb) as a RAID1 (managed with mdadm). The RAID keeps a 500 GB LVM volume group (vg0). In the volume group, there's a single logical volume (lv0). vg0-lv0 is formatted with extfs3 and mounted as root partition (no dedicated /boot partition). The system boots using GRUB2. In normal use, the systems boots fine. Also, when I tried and removed the second SATA drive (/dev/sdb) after a shutdown, the system came up without problem, and after reconnecting the drive, I was able to --re-add /dev/sdb1 to the RAID array. But: After removing the first SATA drive (/dev/sda), the system won't boot any more! A GRUB welcome message shows up for a second, then the system reboots. I tried to install GRUB2 manually on /dev/sdb ("grub-install /dev/sdb"), but that doesn't help. Appearently squeeze fails to set up GRUB2 to launch from the second disk when the first disk is removed, which seems to be quite an essential feature when running this kind of Software RAID1, isn't it? At the moment, I'm lost whether this is a problem with GRUB2, with LVM or with the RAID setup. Any hints?

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  • Need software to convert RAR to ZIP ("store" mode - no compression) * Extract->re-archive changes date/time attributes

    - by Larry78
    I have tried all of the following applications (download.cnet.com - the free ones), and none of them will convert an RAR archive to a ZIP, without compressing the files ("store" mode). 7-ZIP would be fine, too. [The RAR is a "solid" archive with password (I know it), files "stored" - no compression, used WinRAR 3.5.1] PeaZip, 7-Zip, FilZip, TugZip, SimplyZipSE, QuickZip, WinShrink. (A couple of the apps let you try, but the program gives an error - indicating how bad the software is. (Like "unknown header # #.") None of these apps will do the conversion at all. IZArc 4.1 comes the closest. It will convert an RAR to a ZIP, but it compresses the zip. There is a general preference setting to "store" - but it doesn't effect conversions. I don't want to extract the RAR files and re-archive them because I need to preserve the modified/created file attributes. IZArc preserves them, but it compresses the files. WinRAR has the option to convert archives, but I get the error "skipping encryped archive" when I try to convert it. It asks for the password first, and I know it's right because that password opens the archive, and I can read/view all the files in the archive.

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  • When using software RAID and LVM on Linux, which IO scheduler and readahead settings are honored?

    - by andrew311
    In the case of multiple layers (physical drives - md - dm - lvm), how do the schedulers, readahead settings, and other disk settings interact? Imagine you have several disks (/dev/sda - /dev/sdd) all part of a software RAID device (/dev/md0) created with mdadm. Each device (including physical disks and /dev/md0) has its own setting for IO scheduler (changed like so) and readahead (changed using blockdev). When you throw in things like dm (crypto) and LVM you add even more layers with their own settings. For example, if the physical device has a read ahead of 128 blocks and the RAID has a readahead of 64 blocks, which is honored when I do a read from /dev/md0? Does the md driver attempt a 64 block read which the physical device driver then translates to a read of 128 blocks? Or does the RAID readahead "pass-through" to the underlying device, resulting in a 64 block read? The same kind of question holds for schedulers? Do I have to worry about multiple layers of IO schedulers and how they interact, or does the /dev/md0 effectively override underlying schedulers? In my attempts to answer this question, I've dug up some interesting data on schedulers and tools which might help figure this out: Linux Disk Scheduler Benchmarking from Google blktrace - generate traces of the i/o traffic on block devices Relevant Linux kernel mailing list thread

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  • What are the requirements to consider someone as a Software Engineer? Is it just a job title? [close

    - by mike
    I am employed as a Software Engineer with a background in C# and .NET. I am trying to interface with an web API. I asked for help because I didn't know to connect to it or handle the results. Someone told me that I shouldn't consider myself a Software Engineer because I didn't know to how to do it. They said the API was well documented, required no authentication, and returned XML that I could easily parse. They said the documentation should be enough to figure out how to use the API. Isn't having a job title of Software Engineer the only consideration for being a Software Engineer?

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  • Release Management as Orchestra

    - by ericajanine
    I read an excellent, concise article (http://www.buildmeister.com/articles/software_release_management_best_practices) on the basics of release management practices. In the article, it states "Release Management is often likened to the conductor of an orchestra, with the individual changes to be implemented the various instruments within it." I played in music ensembles for years, so this is especially close to my heart as example. I learned most of my discipline from hours and hours of practice at the hand of a very skilled conductor and leader. I also learned that the true magic in symphonic performance is one where everyone involved is focused on one sound, one goal. In turn, that solid focus creates a sound and experience bigger than just mechanics alone accomplish. In symphony, a conductor's true purpose is to make you, a performer, better so the overall sound and end product is better. The big picture (the performance of the composition) is the end-game, and all musicians in the orchestra know without question their part makes up an important but incomplete piece of that performance. A good conductor works with each section (e.g. group) to ensure their individual pieces are solid. Let's restate: The conductor leads and is responsible for ensuring those pieces are solid. While the performers themselves are doing the work, the conductor is the final authority on when the pieces are ready or not. If not, the conductor initiates the efforts to get them ready or makes the decision to scrap their parts altogether for the sake of an overall performance. Let it sink in, because it's clear--It is not the performer's call if they play their part as agreed, it's the conductor's final call to allow it. In comparison, if a software release manager is a conductor, the only way for that manager to be effective is to drive the overarching process and execution of individual pieces of a software development lifecycle. It does not mean the release manager performs each and every piece, it means the release manager has oversight and influence because the end-game is a successful software enhancin a useable environment. It means the release manager, not the developer or development manager, has the final call if something goes into a software release. Of course, this is not a process of autocracy or dictation of absolute rule, it's cooperative effort. But the release manager must have the final authority to make a decision if something is ready to be added to the bigger piece, the overall symphony of software changes being considered for package and release. It also goes without saying a release manager, like a conductor, must have full autonomy and isolation from other software groups. A conductor is the one on the podium waving a little stick at the each section and cueing them for their parts, not yelling from the back of the room while also playing a tuba and taking direction from the horn section. I have personally seen where release managers are relegated to being considered little more than coordinators, red-tapers to "satisfy" the demands of an audit group without being bothered to actually respect all that a release manager gives a group willing to employ them fully. In this dysfunctional scenario, development managers, project managers, business users, and other stakeholders have been given nearly full clearance to demand and push their agendas forward, causing a tail-wagging-the-dog scenario where an inherent conflict will ensue. Depending on the strength, determination for peace, and willingness to overlook a built-in expectation that is wrong, the release manager here must face the crafted conflict head-on and diffuse it as quickly as possible. Then, the release manager must clearly make a case why a change cannot be released without negative impact to all parties involved. If a political agenda is solely driving a software release, there IS no symphony, there is no "software lifecycle". It's just out-of-tune noise. More importantly, there is no real conductor. Sometimes, just wanting to make a beautiful sound is not enough. If you are a release manager, are you freed up enough to move, to conduct the sections of software creation to ensure a solid release performance is possible? If not, it's time to take stock in what your role actually is and see if that is what you truly want to achieve in your position. If you are, then you can successfully build your career and that of the people in your groups to create truly beautiful software (music) together.

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