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• Windows Phone 7 Development Updates &ndash; March 8th 2011

  - by Nikita Polyakov

  Here are the latest update from the Windows Phone 7 Developer Worlds that went live this month. Here are some of the latest numbers: Windows Phone Marketplace currently offers more than 9,000 quality apps and games and enjoys a base of over 32,000 registered developers, delivering an average of 100 new apps every day. There have been over 1 million downloads of the developers tools for Windows Phone 7. Trial version help you sell more Trials result in higher sales by the numbers: Users like trials  - paid apps with trial functionality are downloaded 70 times more than paid apps that don’t Nearly 1 out of 10 trial apps downloaded convert to a purchase and generate 10 times more revenue on average than paid apps that don’t include trial functionality. Trial downloads convert to paid downloads quickly. More than half of trial downloads that convert to a sale do so within the 1st 24 hours of trial download, and mostly within 2 hours of trial download. Microsoft Ad Control is gaining traction By the numbers - ad supported Windows Phone 7 apps are: Roughly ¼ of all registered U.S. WP7 developers have downloaded the free Ad SDK for Silverlight and XNA Of ad funded apps, over 95 percent use the free Microsoft Advertising Ad Control Monthly impressions from our Ad Exchange has continued to grow by double digits – impressions increased by 376 percent since January Ad Control, the first wave of “How Do I” videos are now available on MSDN: Create an Ad in a Windows Phone 7 XNA Game App Register Ad-Enabled Windows Phone 7 Apps Measure Ad Performance of Windows Phone 7 Apps Boarder International App submission for Free Apps through Yalla Apps As of today you can start submitting your free applications in developer markets that are currently not covered by Microsoft. To submit your Free application if you DO NOT belong to one of the Marketplace supported countries, go to: Yalla Apps Marketplace Policy Updates: Free App Marketplace Submission upped to 100 and other news Microsoft has been revisiting a few of our Marketplace policies based on feedback from developers to reduce friction and cost, word for word: 1. We have raised the limit on the number of certifications that can be performed for FREE apps at no cost to the registered developer from five to 100. This was a common request from developers which we are glad to implement after building alternate methods to ensure that users can find and download high quality apps. 2. We have converted policy 5.6 - related to the inclusion of contact information for support - from a mandatory to an optional policy. This is still a strongly recommended best practice, but we recognized and responded to developer feedback that this policy was creating excessive drag on the certification process for developers without commensurate user benefit for all apps. 3. We also understand the desire for clarification with regard to our policy on applications distributed under open source licenses.  The Marketplace Application Provider Agreement (APA) already permits applications under the BSD, MIT, Apache Software License 2.0 and Microsoft Public License.  We plan to update the APA shortly to clarify that we also permit applications under the Eclipse Public License, the Mozilla Public License and other, similar licenses and we continue to explore the possibility of accommodating additional OSS licenses. Enjoy and happy coding! Official Blog Post for reference.

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• Referencing a picture in another DLL in Silverlight and Windows Phone 7

  - by Laurent Bugnion

  This one has burned me a few times, so here is how it works for future reference: Usually, when I add an Image control into a Silverlight application, and the picture it shows is local (as opposed to loaded from the web), I set the picture’s Build Action to Content, and the Copy to Output Directory to Copy if Newer. What the compiler does then is to copy the picture to the bin\Debug folder, and then to pack it into the XAP file. In XAML, the syntax to refer to this local picture is: <Image Source="/Images/mypicture.jpg" Width="100" Height="100" /> And in C#: return new BitmapImage(new Uri( "/Images/mypicture.jpg", UriKind.Relative)); One of the features of Silverlight is to allow referencing content (pictures, resource dictionaries, sound files, movies etc…) located in a DLL directly. This is very handy because just by using the right syntax in the URI, you can do this in XAML directly, for example with: <Image Source="/MyApplication;component/Images/mypicture.jpg" Width="100" Height="100" /> In C#, this becomes: return new BitmapImage(new Uri( "/MyApplication;component/Images/mypicture.jpg", UriKind.Relative)); Side note: This kind of URI is called a pack URI and they have been around since the early days of WPF. There is a good tutorial about pack URIs on MSDN. Even though it refers to WPF, it also applies to Silverlight Side note 2: With the Build Action set to Content, you can rename the XAP file to ZIP, extract all the files, change the picture (but keep the same name), rezip the whole thing and rename again to XAP. This is not possible if the picture is embedded in an assembly! So what’s the catch? Well the catch is that this does not work if you set the Build Action to Content. It’s actually pretty simple to explain: The pack URI above tells the Silverlight runtime to look within an assembly named MyOtherAssembly for a file named MyPicture.jpg in the Images folder. If the file is included as Content, however, it is not in the assembly. Silverlight does not find it, and silently returns nothing. The image is not displayed. And the fix? The fix, for class libraries, is to set the Build Action to Resource. With this, the picture will gets packed into the DLL itself. Of course, this will increase the size of the DLL, and any change to the picture will require recompiling the class library, which is not ideal. But in the cases where you want to distribute pictures (icons etc) together with a plug-in assembly, well, this is a good way to have everything in the same place Happy coding, Laurent   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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• RPi and Java Embedded GPIO: Sensor Connections for Java Enabled Interface

  - by hinkmond

  Now we're ready to connect the hardware needed to make a static electricity sensor for the Raspberry Pi and use Java code to access it through a GPIO port. First, very carefully bend the NTE312 (or MPF-102) transistor "gate" pin (see the diagram on the back of the package or refer to the pin diagram on the Web). You can see it in the inset photo on the bottom left corner. I bent the leftmost pin of the NTE312 transistor as I held the flat part toward me. That is going to be your antenna. So, connect one of the jumper wires to the bent pin. I used the dark green jumper wire (looks almost black; coiled at the bottom) in the photo. Then push the other 2 pins of the transistor into your breadboard. Connect one of the pins to Pin # 1 (3.3V) on the GPIO header of your RPi. See the diagram if you need to glance back at it. In the photo, that's the orange jumper wire. And connect the final unconnected transistor pin to Pin # 22 (GPIO25) on the RPi header. That's the blue jumper wire in my photo. For reference, connect the LED anode (long pin on a common anode LED/short pin on a common cathode LED, check your LED pin diagram) to the same breadboard hole that is connecting to Pin # 22 (same row of holes where the blue wire is connected), and connect the other pin of the LED to GROUND (row of holes that connect to the black wire in the photo). Test by blowing up a balloon, rubbing it on your hair (or your co-worker's hair, if you are hair-challenged) to statically charge it, and bringing it near your antenna (green wire in the photo). The LED should light up when it's near and go off when you pull it away. If you need more static charge, find a co-worker with really long hair, or rub the balloon on a piece of silk (which is just as good but not as fun). Next blog post is where we do some Java coding to access this sensor on your RPi. Finally, back to software! Ha! Hinkmond

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• Endeca Information Discovery 3-Day Hands-on Training Workshop

  - by Mike.Hallett(at)Oracle-BI&EPM

  For Oracle Partners, on October 3-5, 2012 in Milan, Italy: Register here. Endeca Information Discovery plays a key role with your big data analysis and complements Oracle Business Intelligence Solutions such as OBIEE. This FREE hands-on workshop for Oracle Partners highlights technical know-how of the product and helps understand its value proposition. We will walk you through four key components of the product: Oracle Endeca Server—A highly scalable, search-analytical database that derives the data model based on the data presented to it, thereby reducing data modeling requirements. Studio—A highly interactive, component-based user interface for configuring advanced, yet intuitive, analytical applications. Integration Suite—Provides rapid unification and enrichment of diverse sources of information into a single integrated view. Extensible Value-Added Modules—Add-on modules that provide value quickly through configuration instead of custom coding. Topics covered will include Data Exploration with Endeca Information Discovery, Data Ingest, Project Lifecycle, Building an Endeca Server data model and advanced modeling techniques, and Working with Studio. Lab Outline The labs showcase Oracle Endeca Information Discovery components and functionality by providing expertise on features and know-how of building such applications. The hands-on activities are based on a Quick Start application provided during the class. Audience Oracle Partners, Big Data Analytics Developer and Architects BI and EPM Application Developers and Implementers, Data Warehouse Developers Equipment Requirements This workshop requires attendees to provide their own laptops for this class. Attendee laptops must meet the following minimum hardware/software requirements: Hardware 8GB RAM is highly recommended (Windows 64 bit Machine is required) 40 GB free space (includes staging) USB 2.0 port (at least one available) Software One of the following operating systems: 64-bit Windows host/laptop OS (Windows 7 or Windows Server 2008) 64-bit host/laptop OS with a Windows VM (Server, or Win 7, BIC2g, etc.) Internet Explorer 8.x , Firefox 3.6 or Firefox 6.0 WINRAR or 7ziputility to unzip workshop files: Download-able from http://www.win-rar.com/download.html Download-able from http://www.7zip.com/ Oracle Endeca Information Discovery Workshop Register here: October 3-5, 2012: Cinisello Balsamo, Milan.  We will confirm with you your place within 2 weeks. Questions?  Send email to: [email protected]  :  Oracle Platform Technologies Enablement Services.

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• Five development tools I can't live without

  - by bconlon

  When applying to join Geeks with Blogs I had to specify the development tools I use every day. That got me thinking, it's taken a long time to whittle my tools of choice down to the selection I use, so it might be worth sharing. Before I begin, I appreciate we all have our preferred development tools, but these are the ones that work for me. Microsoft Visual Studio Microsoft Visual Studio has been my development tool of choice for more years than I care to remember. I first used this when it was Visual C++ 1.5 (hats off to those who started on 1.0) and by 2.2 it had everything I needed from a C++ IDE. Versions 4 and 5 followed and if I had to guess I would expect more Windows applications are written in VC++ 6 and VB6 than any other language. Then came the not so great versions Visual Studio .Net 2002 (7.0) and 2003 (7.1). If I'm honest I was still using v6. 2005 was better and 2008 was simply brilliant. Everything worked, the compiler was super fast and I was happy again...then came 2010...oh dear. 2010 is a big step backwards for me. It's not encouraging for my upcoming WPF exploits that 2010 is fronted in WPF technology, with the forever growing Find/Replace dialog, the issues with C++ intellisense, and the buggy debugger. That said it is still my tool of choice but I hope they sort the issue in SP1. I've tried other IDEs like Visual Age and Eclipse, but for me Visual Studio is the best. A really great tool. Liquid XML Studio XML development is a tricky business. The W3C standards are often difficult to get to the bottom of so it's great to have a graphical tool to help. I first used Liquid Technologies 5 or 6 years back when I needed to process XML data in C++. Their excellent XML Data Binding tool has an easy to use Wizard UI (as compared to Castor or JAXB command line tools) and allows you to generate code from an XML Schema. So instead of having to deal with untyped nodes like with a DOM parser, instead you get an Object Model providing a custom API in C++, C#, VB etc. More recently they developed a graphical XML IDE with XML Editor, XSLT, XQuery debugger and other XML tools. So now I can develop an XML Schema graphically, click a button to generate a Sample XML document, and click another button to run the Wizard to generate code including a Sample Application that will then load my Sample XML document into the generated object model. This is a very cool toolset. Note: XML Data Binding is nothing to do with WPF Data Binding, but I hope to cover both in more detail another time. .Net Reflector Note: I've just noticed that starting form the end of February 2011 this will no longer be a free tool !! .Net Reflector turns .Net byte code back into C# source code. But how can it work this magic? Well the clue is in the name, it uses reflection to inspect a compiled .Net assembly. The assembly is compiled to byte code, it doesn't get compiled to native machine code until its needed using a just-in-time (JIT) compiler. The byte code still has all of the information needed to see classes, variables. methods and properties, so reflector gathers this information and puts it in a handy tree. I have used .Net Reflector for years in order to understand what the .Net Framework is doing as it sometimes has undocumented, quirky features. This really has been invaluable in certain instances and I cannot praise enough kudos on the original developer Lutz Roeder. Smart Assembly In order to stop nosy geeks looking at our code using a tool like .Net Reflector, we need to obfuscate (mess up) the byte code. Smart Assembly is a tool that does this. Again I have used this for a long time. It is very quick and easy to use. Another excellent tool. Coincidentally, .Net Reflector and Smart Assembly are now both owned by Red Gate. Again kudos goes to the original developer Jean-Sebastien Lange. TortoiseSVN SVN (Apache Subversion) is a Source Control System developed as an open source project. TortoiseSVN is a graphical UI wrapper over SVN that hooks into Windows Explorer to enable files to be Updated, Committed, Merged etc. from the right click menu. This is an essential tool for keeping my hard work safe! Many years ago I used Microsoft Source Safe and I disliked CVS type systems. But TortoiseSVN is simply the best source control tool I have ever used. --- So there you have it, my top 5 development tools that I use (nearly) every day and have helped to make my working life a little easier. I'm sure there are other great tools that I wish I used but have never heard of, but if you have not used any of the above, I would suggest you check them out as they are all very, very cool products. #

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• Developing for 2005 using VS2008!

  - by Vincent Grondin

  I joined a fairly large project recently and it has a particularity… Once finished, everything has to be sent to the client under VS2005 using VB.Net and can target either framework 2.0 or 3.0… A long time ago, the decision to use VS2008 and to target framework 3.0 was taken but people knew they would need to establish a few rules to ensure that each dev would use VS2008 as if it was VS2005… Why is that so? Well simply because the compiler in VS2005 is different from the compiler inside VS2008…  I thought it might be a good idea to note the things that you cannot use in VS2008 if you plan on going back to VS2005. Who knows, this might save someone the headache of going over all their code to fix errors… -        Do not use LinQ keywords (from, in, select, orderby…).   -        Do not use LinQ standard operators under the form of extension methods.   -        Do not use type inference (in VB.Net you can switch it OFF in each project properties). o   This means you cannot use XML Literals.   -        Do not use nullable types under the following declarative form:    Dim myInt as Integer? But using:   Dim myInt as Nullable(Of Integer)     is perfectly fine.   -        Do not test nullable types with     Is Nothing    use    myInt.HasValue     instead.   -        Do not use Lambda expressions (there is no Lambda statements in VB9) so you cannot use the keyword “Function”.   -        Pay attention not to use relaxed delegates because this one is easy to miss in VS2008   -        Do not use Object Initializers   -        Do not use the “ternary If operator” … not the IIf method but this one     If(confition, truepart, falsepart).   As a side note, I talked about not using LinQ keyword nor the extension methods but, this doesn’t mean not to use LinQ in this scenario. LinQ is perfectly accessible from inside VS2005. All you need to do is reference System.Core, use namespace System.Linq and use class “Enumerable” as a helper class… This is one of the many classes containing various methods that VS2008 sees as extensions. The trick is you can use them too! Simply remember that the first parameter of the method is the object you want to query on and then pass in the other parameters needed… That’s pretty much all I see but I could have missed a few… If you know other things that are specific to the VS2008 compiler and which do not work under VS2005, feel free to leave a comment and I’ll modify my list accordingly (and notify our team here…) ! Happy coding all!

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• Developer – Cross-Platform: Fact or Fiction?

  - by Pinal Dave

  This is a guest blog post by Jeff McVeigh. Jeff McVeigh is the general manager of Performance Client and Visual Computing within Intel’s Developer Products Division. His team is responsible for the development and delivery of leading software products for performance-centric application developers spanning Android*, Windows*, and OS* X operating systems. During his 17-year career at Intel, Jeff has held various technical and management positions in the fields of media, graphics, and validation. He also served as the technical assistant to Intel’s CTO. He holds 20 patents and a Ph.D. in electrical and computer engineering from Carnegie Mellon University. It’s not a homogenous world. We all know it. I have a Windows* desktop, a MacBook Air*, an Android phone, and my kids are 100% Apple. We used to have 2.5 kids, now we have 2.5 devices. And we all agree that diversity is great, unless you’re a developer trying to prioritize the limited hours in the day. Then it’s a series of trade-offs. Do we become brand loyalists for Google or Apple or Microsoft? Do we specialize on phones and tablets or still consider the 300M+ PC shipments a year when we make our decisions on where to spend our time and resources? We weigh the platform options, monetization opportunities, APIs, and distribution models. Too often, I see developers choose one platform, or write to the lowest common denominator, which limits their reach and market success. But who wants to be ?me too”? Cross-platform coding is possible in some environments, for some applications, for some level of innovation—but it’s not all-inclusive, yet. There are some tricks of the trade to develop cross-platform, including using languages and environments that ?run everywhere.” HTML5 is today’s answer for web-enabled platforms. However, it’s not a panacea, especially if your app requires the ultimate performance or native UI look and feel. There are other cross-platform frameworks that address the presentation layer of your application. But for those apps that have a preponderance of native code (e.g., highly-tuned C/C++ loops), there aren’t tons of solutions today to help with code reuse across these platforms using consistent tools and libraries. As we move forward with interim solutions, they’ll improve and become more robust, based, in no small part, on our input. What’s your answer to the cross-platform challenge? Are you fully invested in HTML5 now? What are your barriers? What’s your vision to navigate the cross-platform landscape?  Here is the link where you can head next and learn more about how to answer the questions I have asked: https://software.intel.com/en-us Republished with permission from here. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Intel

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• XBRL - Moving from Production to Consumption

  - by jmorourke

  Here's an update on what’s new with XBRL and how it can actually benefit your organization versus adding extra time and costs to financial reporting.  On February 29th (leap day) of 2012 I attended the XBRL and Financial Analysis Technology Conference at Baruch College in NYC.  The event, which attracted over 300 XBRL gurus and fans was presented by XBRL US, The New York Society of Security Analysts’ Improved Corporate Reporting Committee, and Baruch College’s Robert Zicklin Center for Corporate Integrity.  The event featured keynotes from the U.S. Securities and Exchange Commission (SEC), and the CFA Institute as well as panels covering alternative research tools and data, corporate reporting to stakeholders and a demonstration of XBRL analysis tools.  The program culminated in a presentation of the finalists and the winner of the $20,000 XBRL Challenge.    Some of the key points made in the sessions included: The focus of XBRL tools is moving from production to consumption. As of February 2012, over 9000 companies are reporting in XBRL, with over 10 million facts filed to date XBRL taxonomy extensions have dropped from 27% to 11% making comparisons easier The SEC reports that XBRL makes it easier to analyze disclosures, focus on accounting issues XBRL is helping standards-setters like the FASB speed their analysis of impacts of proposed accounting rule changes Companies like Thomson Reuters report that XBRL is helping speed the delivery of data to clients The most interesting part of the program though, was the session highlighting the 5 finalists in the XBRL Challenge competition and the winning solution.  The XBRL Challenge was launched in 2011 as a means of spurring the development of more end-user tools to help with the consumption of XBRL-based financial information.       Over an 8-month process handled by 5 judges, there were 84 registrants, 15 completed submissions, 5 finalists and one winner of the challenge.  All of the solutions are open-sourced tools and most of them focus on consuming XBRL-based data.  The 5 finalists included: Advanced XBRL Processing from Oxide solutions – XBRL viewer for taxonomies, filings and company data with peer comparison capabilities. Arrelle – API for XBRL processes, supports SEC Validations, RSS Feeds to access filings etc. Calcbench – XBRL data analysis tool that can be embedded in other web applications.  This tool can combine XBRL filings with real-time market data. XBRL to XL – allows the importing of XBRL data into Microsoft Excel for analysis, comparisons.  Users start on the web and populate Excel with XBRL data. XBurble – allows users to search and view XBRL filings, export to Excel, merge for comparison, and includes a workflow interface. The winner of the $20,000 XBRL Challenge prize was CalcBench.  More information about the XBRL Challenge and the finalists can be found at www.XBRLUS.org/challenge XBRL for Sustainability Reporting – other recent news on the XBRL front was the announcement by the Global Reporting Initiative (GRI) of an XBRL taxonomy for Sustainability Reporting.  This taxonomy was co-developed by the GRI and Deloitte and is designed to make the consumption of data found in Sustainability Reports much easier.  Although there is no government mandate to file Sustainability Reports in XBRL format, organizations that do use the GRI guidelines for Sustainability Reporting are encouraged to tag and submit their data voluntarily to the GRI – who will populate a database with Sustainability Reporting data and make this available to the public.  For more information about this initiative, you can go to the GRI web site:  www.globalreporting.org. So how does all of this benefit corporate filers and investors?  Since its introduction, the consensus in the market is that XBRL has mainly benefited the regulators and investment analysts who need to consume and analyze large volumes of financial data.  But with the emergence of more end-user tools for consuming and analyzing XBRL-based data, and the ability to perform quick comparisons of one company versus its peers and competitors in an industry group, will soon accelerate the benefits to corporate finance staff, as well as individual investors.  This could apply to financial results tagged in XBRL, as well as non-financial information such as Sustainability Reporting – which over the long-term will likely be integrated with financial reporting.   And as multiple regulators and agencies in a country adopt the XBRL standard for corporate filings, more benefits will accrue as companies will be able to leverage one set of XBRL-based financial data for multiple regulatory filings.     For more information about the latest developments in XBRL, check out the XBRL US or XBRL International web sites:  www.xbrl.org, www.xbrlus.org. For more information about what Oracle is doing to support XBRL, here are some links: http://www.oracle.com/us/solutions/ent-performance-bi/disclosure-management-065892.html http://www.oracle.com/technetwork/database/features/xmldb/index-087631.html Feel free to contact me if you have any questions or need more information:  [email protected]

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• Webcast Replay : SANS Institute Product Review of Oracle Identity Manager

  - by B Shashikumar

  Thanks to everyone who attended the SANS Institute webinar covering the product review of Oracle Identity Manager. And a special thanks to our guest speakers from SuperValu - Phillip Black and Patrick Abreo. If you missed the webcast, you can catch a replay here  And here are the slides that were used in the webcast.  There were many questions that we could not answer as we ran out of time. We have captured some of the questions with responses below. Is Oracle Identity Analytics still offered as a separate product or is it part of Oracle Identity Manager? Oracle Identity Manager and Oracle Identity Analytics are now offered as part of Oracle Identity Governance Suite. OIA and OIM share a common UI architecture, common data model and common support for connected and disconnected resources.  When requesting new access/entitlements is there an approval process? Yes. We leverage SOA BPEL-based workflows for approvals  Are the identity self service capabilities based on Oracle ADF? Yes they are completely based on Oracle ADF  Can you give some examples of personalization and customization with Oracle Identity Manager 11gR2? With the new UI config framework we can enable different levels of UI customization. Customers now have the ability to Point & click to customize; or drag and drop customization without any need for coding. So users can easily personalize the interface of their application within the browser. For example, they can change the logo, Rearrange, hide Home Page regions; regularly searched items can be saved and re-used; Searchable & search results columns can be configured; Sorting preferences are remembered and so on. For more sophisticated customization, Customers can also edit the standard JSF within the page to alter business rules, modify page flows, page layouts and other items. Can you explain the role of sandboxes in customization? Customers can make their custom changes within a sandbox so that it doesn’t impact their production environment. They can make their changes, validate those changes, stage and then commit those changes without affecting production users. This is similar to how source code control systems like perforce work To watch a replay of the webcast, click here

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• Partner Blog Series: PwC Perspectives - The Gotchas, The Do's and Don'ts for IDM Implementations

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0in; line-height:12.0pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Arial","sans-serif"; mso-ascii-font-family:Arial; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Arial; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableMediumList1Accent6 {mso-style-name:"Medium List 1 - Accent 6"; mso-tstyle-rowband-size:1; mso-tstyle-colband-size:1; mso-style-priority:65; mso-style-unhide:no; border-top:solid #E0301E 1.0pt; mso-border-top-themecolor:accent6; border-left:none; border-bottom:solid #E0301E 1.0pt; mso-border-bottom-themecolor:accent6; border-right:none; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Georgia","serif"; color:black; mso-themecolor:text1; mso-ansi-language:EN-GB;} table.MsoTableMediumList1Accent6FirstRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:first-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:cell-none; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; font-family:"Verdana","sans-serif"; mso-ascii-font-family:Georgia; mso-ascii-theme-font:major-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:major-fareast; mso-hansi-font-family:Georgia; mso-hansi-theme-font:major-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:major-bidi;} table.MsoTableMediumList1Accent6LastRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:last-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; color:#968C6D; mso-themecolor:text2; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6FirstCol {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:first-column; mso-style-priority:65; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6LastCol {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:last-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6OddColumn {mso-style-name:"Medium List 1 - Accent 6"; 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mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Arial; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableMediumList1Accent6 {mso-style-name:"Medium List 1 - Accent 6"; mso-tstyle-rowband-size:1; mso-tstyle-colband-size:1; mso-style-priority:65; mso-style-unhide:no; border-top:solid #E0301E 1.0pt; mso-border-top-themecolor:accent6; border-left:none; border-bottom:solid #E0301E 1.0pt; mso-border-bottom-themecolor:accent6; border-right:none; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Georgia","serif"; color:black; mso-themecolor:text1; mso-ansi-language:EN-GB;} table.MsoTableMediumList1Accent6FirstRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:first-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:cell-none; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; font-family:"Arial Narrow","sans-serif"; mso-ascii-font-family:Georgia; mso-ascii-theme-font:major-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:major-fareast; mso-hansi-font-family:Georgia; mso-hansi-theme-font:major-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:major-bidi;} table.MsoTableMediumList1Accent6LastRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:last-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; color:#968C6D; mso-themecolor:text2; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6FirstCol {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:first-column; mso-style-priority:65; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6LastCol {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:last-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6OddColumn {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:odd-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-shading:#F7CBC7; mso-tstyle-shading-themecolor:accent6; mso-tstyle-shading-themetint:63;} table.MsoTableMediumList1Accent6OddRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:odd-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-shading:#F7CBC7; mso-tstyle-shading-themecolor:accent6; mso-tstyle-shading-themetint:63;} It is generally accepted among business communities that technology by itself is not a silver bullet to all problems, but when it is combined with leading practices, strategy, careful planning and execution, it can create a recipe for success. This post attempts to highlight some of the best practices along with dos & don’ts that our practice has accumulated over the years in the identity & access management space in general, and also in the context of R2, in particular. Best Practices The following section illustrates the leading practices in “How” to plan, implement and sustain a successful OIM deployment, based on our collective experience. Planning is critical, but often overlooked A common approach to planning an IAM program that we identify with our clients is the three step process involving a current state assessment, a future state roadmap and an executable strategy to get there. It is extremely beneficial for clients to assess their current IAM state, perform gap analysis, document the recommended controls to address the gaps, align future state roadmap to business initiatives and get buy in from all stakeholders involved to improve the chances of success. When designing an enterprise-wide solution, the scalability of the technology must accommodate the future growth of the enterprise and the projected identity transactions over several years. Aligning the implementation schedule of OIM to related information technology projects increases the chances of success. As a baseline, it is recommended to match hardware specifications to the sizing guide for R2 published by Oracle. Adherence to this will help ensure that the hardware used to support OIM will not become a bottleneck as the adoption of new services increases. If your Organization has numerous connected applications that rely on reconciliation to synchronize the access data into OIM, consider hosting dedicated instances to handle reconciliation. Finally, ensure the use of clustered environment for development and have at least three total environments to help facilitate a controlled migration to production. If your Organization is planning to implement role based access control, we recommend performing a role mining exercise and consolidate your enterprise roles to keep them manageable. In addition, many Organizations have multiple approval flows to control access to critical roles, applications and entitlements. If your Organization falls into this category, we highly recommend that you limit the number of approval workflows to a small set. Most Organizations have operations managed across data centers with backend database synchronization, if your Organization falls into this category, ensure that the overall latency between the datacenters when replicating the databases is less than ten milliseconds to ensure that there are no front office performance impacts. Ingredients for a successful implementation During the development phase of your project, there are a number of guidelines that can be followed to help increase the chances for success. Most implementations cannot be completed without the use of customizations. If your implementation requires this, it’s a good practice to perform code reviews to help ensure quality and reduce code bottlenecks related to performance. We have observed at our clients that the development process works best when team members adhere to coding leading practices. Plan for time to correct coding defects and ensure developers are empowered to report their own bugs for maximum transparency. Many organizations struggle with defining a consistent approach to managing logs. This is particularly important due to the amount of information that can be logged by OIM. We recommend Oracle Diagnostics Logging (ODL) as an alternative to be used for logging. ODL allows log files to be formatted in XML for easy parsing and does not require a server restart when the log levels are changed during troubleshooting. Testing is a vital part of any large project, and an OIM R2 implementation is no exception. We suggest that at least one lower environment should use production-like data and connectors. Configurations should match as closely as possible. For example, use secure channels between OIM and target platforms in pre-production environments to test the configurations, the migration processes of certificates, and the additional overhead that encryption could impose. Finally, we ask our clients to perform database backups regularly and before any major change event, such as a patch or migration between environments. In the lowest environments, we recommend to have at least a weekly backup in order to prevent significant loss of time and effort. Similarly, if your organization is using virtual machines for one or more of the environments, it is recommended to take frequent snapshots so that rollbacks can occur in the event of improper configuration. Operate & sustain the solution to derive maximum benefits When migrating OIM R2 to production, it is important to perform certain activities that will help achieve a smoother transition. At our clients, we have seen that splitting the OIM tables into their own tablespaces by categories (physical tables, indexes, etc.) can help manage database growth effectively. If we notice that a client hasn’t enabled the Oracle-recommended indexing in the applicable database, we strongly suggest doing so to improve performance. Additionally, we work with our clients to make sure that the audit level is set to fit the organization’s auditing needs and sometimes even allocate UPA tables and indexes into their own table-space for better maintenance. Finally, many of our clients have set up schedules for reconciliation tables to be archived at regular intervals in order to keep the size of the database(s) reasonable and result in optimal database performance. For our clients that anticipate availability issues with target applications, we strongly encourage the use of the offline provisioning capabilities of OIM R2. This reduces the provisioning process for a given target application dependency on target availability and help avoid broken workflows. To account for this and other abnormalities, we also advocate that OIM’s monitoring controls be configured to alert administrators on any abnormal situations. Within OIM R2, we have begun advising our clients to utilize the ‘profile’ feature to encapsulate multiple commonly requested accounts, roles, and/or entitlements into a single item. By setting up a number of profiles that can be searched for and used, users will spend less time performing the same exact steps for common tasks. We advise our clients to follow the Oracle recommended guides for database and application server tuning which provides a good baseline configuration. It offers guidance on database connection pools, connection timeouts, user interface threads and proper handling of adapters/plug-ins. All of these can be important configurations that will allow faster provisioning and web page response times. Many of our clients have begun to recognize the value of data mining and a remediation process during the initial phases of an implementation (to help ensure high quality data gets loaded) and beyond (to support ongoing maintenance and business-as-usual processes). A successful program always begins with identifying the data elements and assigning a classification level based on criticality, risk, and availability. It should finish by following through with a remediation process. Dos & Don’ts Here are the most common dos and don'ts that we socialize with our clients, derived from our experience implementing the solution. Dos Don’ts Scope the project into phases with realistic goals. Look for quick wins to show success and value to the stake holders. Avoid “boiling the ocean” and trying to integrate all enterprise applications in the first phase. Establish an enterprise ID (universal unique ID across the enterprise) earlier in the program. Avoid major UI customizations that require code changes. Have a plan in place to patch during the project, which helps alleviate any major issues or roadblocks (product and database). Avoid publishing all the target entitlements if you don't anticipate their usage during access request. Assess your current state and prepare a roadmap to address your operations, tactical and strategic goals, align it with your business priorities. Avoid integrating non-production environments with your production target systems. Defer complex integrations to the later phases and take advantage of lessons learned from previous phases Avoid creating multiple accounts for the same user on the same system, if there is an opportunity to do so. Have an identity and access data quality initiative built into your plan to identify and remediate data related issues early on. Avoid creating complex approval workflows that would negative impact productivity and SLAs. Identify the owner of the identity systems with fair IdM knowledge and empower them with authority to make product related decisions. This will help ensure overcome any design hurdles. Avoid creating complex designs that are not sustainable long term and would need major overhaul during upgrades. Shadow your internal or external consulting resources during the implementation to build the necessary product skills needed to operate and sustain the solution. Avoid treating IAM as a point solution and have appropriate level of communication and training plan for the IT and business users alike. Conclusion In our experience, Identity programs will struggle with scope, proper resourcing, and more. We suggest that companies consider the suggestions discussed in this post and leverage them to help enable their identity and access program. This concludes PwC blog series on R2 for the month and we sincerely hope that the information we have shared thus far has been beneficial. For more information or if you have questions, you can reach out to Rex Thexton, Senior Managing Director, PwC and or Dharma Padala, Director, PwC. We look forward to hearing from you. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0in; line-height:12.0pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Arial","sans-serif"; mso-ascii-font-family:Arial; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Arial; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Meet the Writers: Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL).

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• ArchBeat Link-o-Rama for November 16, 2012

  - by Bob Rhubart

  X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Leveraging Oracle Scorecard and Strategy Management for Everyday BI Needs "Oracle Scorecard and Strategy Management (OSSM) is built-upon the premise that a scorecard system should not be separate from the BI system, like many comparable tools are today," says author Kevin McGinely. "Instead of a separate application with its own data, its own data definitions, and its own front-end, Oracle made the choice to integrate OSSM directly into OBIEE." Applying BI for personal productivity recognition and gamification | Capgemini Oracle Blog "It is quite obvious that if you want people to participate you need an appealing and intuitive user interface," says Capgemini's Henk Vermeulen in this interesting exploration of gamification in the enterprise. Build and release OSB projects with Maven | Edwin Biemond "With Maven we are able to build and deploy OSB projects," says Oracle ACE Edwin Biemond. "The artifacts generated by Maven called snaphosts and releases can be automatically uploaded to a software repository. These versioned OSB jars can then be downloaded by the OSB Servers and deployed." Biemond shows you how in this detailed technical post. ADF Generator for Dynamic ADF BC and ADF UI | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis' post is an extension of his OOW12 presentation, "Oracle ADF Implementations Around the Globe: Best Practices," and includes the sample application he promised to share. Service-oriented organizations have a head start in the cloud race | ZDNet ZDNet SOA blogger Joe McKendrick offers a snapshot of a recent report Forrester analyst James Staten. Oracle Fusion Middleware Security: X509 Fallback to Form | Debasish BhattacharyaOracle Fusion Middleware A-Team architect Debasish Bhattacharya shares a solution that resulted from brainstorming with colleagues Chris Johnson and Brian Eidelman. "The solution is not very difficult," says Bhattacharya, "though it needs some additional configurations and coding." It's all presented in this detailed post. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. Thought for the Day "Operating systems are like underwear — nobody really wants to look at them." — Bill Joy Source: SoftwareQuotes.com

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• Pace Layering Comes Alive

  - by Tanu Sood

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick hosts the IT Leaders Editorial on a monthly basis. By now, readers of this column are quite familiar with Oracle AppAdvantage, a unified framework of middleware technologies, infrastructure and applications utilizing a pace layered approach to enterprise systems platforms. 1. Standardize and Consolidate core Enterprise Applications by removing invasive customizations, costly workarounds and the complexity that multiple instances creates. 2. Move business specific processes and applications to the Differentiate Layer, thus creating greater business agility with process extensions and best of breed applications managed by cross- application process orchestration. 3. The Innovate Layer contains all the business capabilities required for engagement, collaboration and intuitive decision making. This is the layer where innovation will occur, as people engage one another in a secure yet open and informed way. 4. Simplify IT by minimizing complexity, improving performance and lowering cost with secure, reliable and managed systems across the entire Enterprise. But what hasn’t been discussed is the pace layered architecture that Oracle AppAdvantage adopts. What is it, what are its origins and why is it relevant to enterprise scale applications and technologies? It’s actually a fascinating tale that spans the past 20 years and a basic understanding of it provides a wonderful context to what is evolving as the future of enterprise systems platforms. It all begins in 1994 with a book by noted architect Stewart Brand, of ’Whole Earth Catalog’ fame. In his 1994 book How Buildings Learn, Brand popularized the term ‘Shearing Layers’, arguing that any building is actually a hierarchy of pieces, each of which inherently changes at different rates. In 1997 he produced a 6 part BBC Series adapted from the book, in which Part 6 focuses on Shearing Layers. In this segment Brand begins to introduce the concept of ‘pace’. Brand further refined this idea in his subsequent book, The Clock of the Long Now, which began to link the concept of Shearing Layers to computing and introduced the term ‘pace layering’, where he proposes that: “An imperative emerges: an adaptive [system] has to allow slippage between the differently-paced systems … otherwise the slow systems block the flow of the quick ones and the quick ones tear up the slow ones with their constant change. Embedding the systems together may look efficient at first but over time it is the opposite and destructive as well.” In 2000, IBM architects Ian Simmonds and David Ing published a paper entitled A Shearing Layers Approach to Information Systems Development, which applied the concept of Shearing Layers to systems design and development. It argued that at the time systems were still too rigid; that they constrained organizations by their inability to adapt to changes. The findings in the Conclusions section are particularly striking: “Our starting motivation was that enterprises need to become more adaptive, and that an aspect of doing that is having adaptable computer systems. The challenge is then to optimize information systems development for change (high maintenance) rather than stability (low maintenance). Our response is to make it explicit within software engineering the notion of shearing layers, and explore it as the principle that systems should be built to be adaptable in response to the qualitatively different rates of change to which they will be subjected. This allows us to separate functions that should legitimately change relatively slowly and at significant cost from that which should be changeable often, quickly and cheaply.” The problem at the time of course was that this vision of adaptable systems was simply not possible within the confines of 1st generation ERP, which were conceived, designed and developed for standardization and compliance. It wasn’t until the maturity of open, standards based integration, and the middleware innovation that followed, that pace layering became an achievable goal. And Oracle is leading the way. Oracle’s AppAdvantage framework makes pace layering come alive by taking a strategic vision 20 years in the making and transforming it to a reality. It allows enterprises to retain and even optimize their existing ERP systems, while wrapping around those ERP systems three layers of capabilities that inherently adapt as needed, at a pace that’s optimal for the enterprise.

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• To My 24 Year Old Self, Wherever You Are&hellip;

  - by D'Arcy Lussier

  A decade is a milestone in one’s life, regardless of when it occurs. 2011 might seem like a weird year to mark a decade, but 2001 was a defining year for me. It marked my emergence into the technology industry, an unexpected loss of innocence, and triggered an ongoing struggle with faith and belief. Once you go through a valley, climbing the mountain and looking back over where you travelled, you can take in the entirety of the journey. Over the last 10 years I kept journals, and in this new year I took some time to review them. For those today that are me a decade ago, I share with you what I’ve gleamed from my experiences. Take it for what it’s worth, and safe travels on your own journeys through life. Life is a Performance-Based Sport Have confidence, believe you’re capable, but realize that life is a performance-based sport. Everything you get in life is based on whether you can show that you deserve it. Performance is also your best defense against personal attacks. Just make sure you know what standards you’re expected to hit and if people want to poke holes at you let them do the work of trying to find them. Sometimes performance won’t matter though. Good things will happen to bad people, and bad things to good people. What’s important is that you do the right things and ensure the good and bad even out in your own life. How you finish is just as important as how you start. Start strong, end strong. Respect is Your Most Prized Reward Respect is more important than status or ego. The formula is simple: Performing Well + Building Trust + Showing Dedication = Respect Focus on perfecting your craft and helping your team and respect will come. Life is a Team Sport Whatever aspect of your life, you can’t do it alone. You need to rely on the people around you and ensure you’re a positive aspect of their lives; even those that may be difficult or unpleasant. Avoid criticism and instead find ways to help colleagues and superiors better whatever environment you’re in (work, home, etc.). Don’t just highlight gaps and issues, but also come to the table with solutions. At the same time though, stand up for yourself and hold others accountable for the commitments they make to the team. A healthy team needs accountability. Give feedback early and often, and make it verbal. Issues should be dealt with immediately, and positives should be celebrated as they happen. Life is a Contact Sport Difficult moments will happen. Don’t run from them or shield yourself from experiencing them. Embrace them. They will further mold you and reveal who you will become. Find Your Tribe and Embrace Your Community We all need a tribe: a group of people that we gravitate to for support, guidance, wisdom, and friendship. Discover your tribe and immerse yourself in them. Don’t look for a non-existent tribe just to fill the need of belonging though that will leave you empty and bitter when they don’t meet your unrealistic expectations. Try to associate with people more experienced and more knowledgeable than you. You’ll always learn, and you’ll always remember you have much to learn. Put yourself out there, get involved with the community. Opportunities will present themselves. When we open ourselves up to be vulnerable, we also give others the chance to do the same. This helps us all to grow and help each other, it’s very important. And listen to your wife. (Easter *is* a romantic holiday btw, regardless of what you may think.) Don’t Believe Your Own Press Clippings (and by that I mean the ones you write) Until you have a track record of performance to refer to, any notions of grandeur are just that: notions. You lose your rookie status through trials and tribulations, not by the number of stamps in your passport. Be realistic about your own “experience and leadership” and be honest when you aren’t ready for something. And always remember: nobody really cares about you as much as you think they do. Don’t Let Assholes Get You Down The world isn’t evil, but there is evil in the world. Know the difference and don’t paint all people with the same brush. Do be wary of those that use personal beliefs to describe their business (i.e. “We’re a [religion] company”). What matters is the culture of the organization, and that will tell you the moral compass and what is truly valued. Don’t make someone or something a priority that only makes you an option. Life is unfair and enemies/opponents will succeed when you fail. Don’t waste your energy getting upset at this; the only one that will lose out is you. As mentioned earlier, nobody really cares about you as much as you think they do. Misc Ecclesiastes is bullshit. Everything is certainly *not* meaningless. Software development is about delivery, not the process. Having a great process means nothing if you don’t produce anything. Watch “The Weatherman” (“It’s not easy, but easy doesn’t enter into grownup life.”). Read Tony Dungee’s autobiography, even if you don’t like football, and even if you aren’t a Christian. Say no, don’t feel like you have to commit right away when someone asks you to.

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• Windows Phone 7 + Azure.and a couple of nuggets

  I recently gave a talk about Windows Phone 7 at a Bizpark Camp in San Francisco.  The camp had two focuses: Azure and Windows Phone 7.  My presentation covered WP7 portion of the camp.  During my presentation I highlighted the phone platform and talked about some of the differentiators from design, technology and a business standpoint.    Whenever I watch presentations or go to tech meet-ups I feel like I get the most value when I can walk away with a few nuggets that I wouldnt necessarily have known about otherwise.  That said, I tried to add a few resources into my presentation that should be helpful when building WP7 apps.      Nuggets Seeing that the camp was focused on Azure and WP7 I decided to augment my presentation with a code sample.  The intention was to give some insight on how to approach building WP7 applications that talk to Azure.  Some colleges of mine here at Clarity have posted a sample on codeplex focused on getting up and running with WP7 and Azure..you can check it out HERE.   The project is not a hello world app, and is targeted at people who have some experience with the platform and a working knowledge of silverlight. Also, during my presentation I mentioned some limitations with the current phone sdk.  Our sample code on contains work-abounds for the following: #1 Panorama Control #2  Tilt effect #3   Animating Frame #4   Sample architecture (leveraging MVVM light)  and coding patterns.  Note: For the sample phone project we used an azure token that will expire in the next couple of months.  When that happensin the downloads section of the codeplex project there a link to a local development fabric that can be used for local development Presentation Admittedly, the slide deck is pretty design heavy, and doesnt contain much text.  This was semi-intentional to encourage people to come out to the camps and hear it first hand.  There is some additional info found the notes of the PPTX.  Dont forget to check out the full presentation at the Chicago Bizspark Camp on May 21st here at the Clarity Office.  Or on June 4th in  Los Angeles. You can DOWNLOAD the Slides here:  PPTX  |  PDF or view it inline below.  View more presentations from eklimcz. Cheers! Erik Klimczak  | [email protected] | twitter.com/eklimczDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Windows Phone 7 + Azure.and a couple of nuggets

  I recently gave a talk about Windows Phone 7 at a Bizpark Camp in San Francisco.  The camp had two focuses: Azure and Windows Phone 7.  My presentation covered WP7 portion of the camp.  During my presentation I highlighted the phone platform and talked about some of the differentiators from design, technology and a business standpoint.    Whenever I watch presentations or go to tech meet-ups I feel like I get the most value when I can walk away with a few nuggets that I wouldnt necessarily have known about otherwise.  That said, I tried to add a few resources into my presentation that should be helpful when building WP7 apps.      Nuggets Seeing that the camp was focused on Azure and WP7 I decided to augment my presentation with a code sample.  The intention was to give some insight on how to approach building WP7 applications that talk to Azure.  Some colleges of mine here at Clarity have posted a sample on codeplex focused on getting up and running with WP7 and Azure..you can check it out HERE.   The project is not a hello world app, and is targeted at people who have some experience with the platform and a working knowledge of silverlight. Also, during my presentation I mentioned some limitations with the current phone sdk.  Our sample code on contains work-abounds for the following: #1 Panorama Control #2  Tilt effect #3   Animating Frame #4   Sample architecture (leveraging MVVM light)  and coding patterns.  Note: For the sample phone project we used an azure token that will expire in the next couple of months.  When that happensin the downloads section of the codeplex project there a link to a local development fabric that can be used for local development Presentation Admittedly, the slide deck is pretty design heavy, and doesnt contain much text.  This was semi-intentional to encourage people to come out to the camps and hear it first hand.  There is some additional info found the notes of the PPTX.  Dont forget to check out the full presentation at the Chicago Bizspark Camp on May 21st here at the Clarity Office.  Or on June 4th in  Los Angeles. You can DOWNLOAD the Slides here:  PPTX  |  PDF or view it inline below.  View more presentations from eklimcz. Cheers! Erik Klimczak  | [email protected] | twitter.com/eklimczDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Software monetization that is not evil

  - by t0x1n

  I have a free open-source project with around 800K downloads to date. I've been contacted by some monetization companies from time to time and turned them down, since I didn't want toolbar malware associated with my software. I was wondering however, is there a non-evil way to monetize software ? Here are the options as I know them: Add a donation button. I don't feel comfortable with that as I really don't need "donations" - I'm paid quite well. Donating users may feel entitled to support etc. (see the second to last bullet) Add ads inside your application. In the web that may be acceptable, but in a desktop program it looks incredibly lame. Charge a small amount for each download. This model works well in the mobile world, but I suspect no one will go for it on the desktop. It doesn't mix well with open source, though I suppose I could charge only for the binaries (most users won't go to the hassle of compiling the sources). People may expect support etc. after having explicitly paid (see next bullet). Make money off a service / community / support associated with the program. This is one route I definitely don't want to take, I don't want any sort of hassle beyond coding. I assure you, the program is top notch (albeit simple) and I'm not aware of any bugs as of yet (there are support forums and blog comments where users may report them). It is also very simple, documented, and discoverable so I do think I have a case for supplying it "as is". Add affiliate suggestions to your installer. If you use a monetization company, you lose control over what they propose. Unless you can establish some sort of strong trust with the company to supply quality suggestions (I sincerely doubt it), I can't have that. Choosing your own affiliate (e.g. directly suggesting Google Toolbar) is possibly the only viable solution to my mind. Problem is, where do I find a solid affiliate that could actually give value to the user rather than infect his computer with crapware? I thought maybe Babylon (not the toolbar of course, I hate toolbars)?

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• Minimizing Dependencies For GUIs

  - by tuba09

  I've been working on a project, and have been charged with designing the projects GUI front-end. I'm coding in Java and using the Swing toolkit. Usability-wise, the GUI front-end follows all of Nielsen's heuristics. Users can easily get to where they want to go through the click of a button / JComboBox. Essentially, in Swing terms, what happens is their actions drive the creation/deletion of custom panels. The GUI is coming along fine for the most part. However, I have to admit to being utterly dismayed at the tight web of dependencies my code is being smothered in. The main problem that I've encountered, that I haven't been able to fix as of yet, is how to keep a reference to the panels/buttons being changed. I'll give an example: Say there's a button A Say there's a panel B displaying picture C Say there's another picture D (not currently being displayed by panel B) When user clicks A, panel B should remove picture C and display picture D My question is, what's the best way of keeping track of panel B? Since I need a global point of access to panel B, my solution has so far been to just shoehorn it into a static variable, and access it through a series of static getters and setters. And this static variable is usually stored in the reference's original class. I.e. UserPanel has a static variable that stores a reference to itself. Is there an easy, tried-and-true way of dealing with these kinds of situations? Like my GUI works fine, but it is not modular and/or robust at all. To add to this, the dreaded 'cyclical dependencies' issue that's shunned by so many programmers is out here in full effect. I'm fairly new to development and just want to make sure that my code will be fairly extensible and won't cause much of a headache to the next person that decides to get a try at it. I know there's loads of books out there that probably have a nice elegant solution to this, but unfortunately I just don't have the time to leisure read right now. I need something that's quick and dirty. Thanks in advance

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• What can I do to make sure my code gets maintained in a developer light environment?

  - by asjohnson

  I am a contract data analyst, so I bounce between jobs every 3-6 months, which I find to be a good fit for me, but it leads to some problems when it comes to coding. I mostly do statistics (I've asked a similar question on cross validated, but the answers there are not relevant here), but I have also found out that the business world loves excel and loves copying and pasting the same thing over and over again even more. This led me to learn how to write VBA scripts and then VB.NET programs to automate as many of these reports as I can. I am certain my programs are not the most elegant, but I put a good bit of effort into making sure they work under as many cases as I can test, I add in exceptions and try to code so the program can handle changes in the files that it processes, but there is a limit, if you remove a huge portion of the data, there is a good chance my program is going to trip up, which I accept will inevitably happen. Usually a pretty minor change in the code fixes the problem and I do try and comment my code and make it readable under the assumption that some other person will have to read it some day. My problem is that I generally get put on teams of folks with essentially no experience with programming (like VBA would be a huge stretch for anyone I work directly with). I am wondering what I should be doing as the person that wrote the code to do my best to keep it maintained. I have two approaches in mind (outlined next), but would be very happy to get any advice. Solution 1: Find the more tech savvy coworkers and run them through the programs and what basic changes can be made. Honestly automating excel is about as easy as it can get when it comes to programming, so I feel like I could teach someone the basics of maintaining it pretty quick. Solution 2: Get in touch with the IT department and show them what is going on and maybe they will be able to help. The problem here is that the IT department is constantly swamped (as I'm sure many of you know) and I feel like kind of a jerk for dumping more things on them. I do leave my personal email address with places and am willing to answer quick questions via email, but I view the need for more exhaustive maintenance as something of an inevitability and would like to make sure I do my due diligence to make sure it gets done. I imagine some combination of the two approaches outlined there, but is there any kind of heads up I should give IT? I feel like I would be annoyed if I started getting requests to fix a program that I had never seen from some random guy that is no longer there.

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• Cheating on Technical Debt

  - by Tony Davis

  One bad practice guaranteed to cause dismay amongst your colleagues is passing on technical debt without full disclosure. There could only be two reasons for this. Either the developer or DBA didn’t know the difference between good and bad practices, or concealed the debt. Neither reflects well on their professional competence. Technical debt, or code debt, is a convenient term to cover all the compromises between the ideal solution and the actual solution, reflecting the reality of the pressures of commercial coding. The one time you’re guaranteed to hear one developer, or DBA, pass judgment on another is when he or she inherits their project, and is surprised by the amount of technical debt left lying around in the form of inelegant architecture, incomplete tests, confusing interface design, no documentation, and so on. It is often expedient for a Project Manager to ignore the build-up of technical debt, the cut corners, not-quite-finished features and rushed designs that mean progress is satisfyingly rapid in the short term. It’s far less satisfying for the poor person who inherits the code. Nothing sends a colder chill down the spine than the dawning realization that you’ve inherited a system crippled with performance and functional issues that will take months of pain to fix before you can even begin to make progress on any of the planned new features. It’s often hard to justify this ‘debt paying’ time to the project owners and managers. It just looks as if you are making no progress, in marked contrast to your predecessor. There can be many good reasons for allowing technical debt to build up, at least in the short term. Often, rapid prototyping is essential, there is a temporary shortfall in test resources, or the domain knowledge is incomplete. It may be necessary to hit a specific deadline with a prototype, or proof-of-concept, to explore a possible market opportunity, with planned iterations and refactoring to follow later. However, it is a crime for a developer to build up technical debt without making this clear to the project participants. He or she needs to record it explicitly. A design compromise made in to order to hit a deadline, be it an outright hack, or a decision made without time for rigorous investigation and testing, needs to be documented with the same rigor that one tracks a bug. What’s the best way to do this? Ideally, we’d have some kind of objective assessment of the level of technical debt in a software project, although that smacks of Science Fiction even as I write it. I’d be interested of hear of any methods you’ve used, but I’m sure most teams have to rely simply on the integrity of their colleagues and the clear perceptions of the project manager… Cheers, Tony.

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• Class instance clustering in object reference graph for multi-entries serialization

  - by Juh_

  My question is on the best way to cluster a graph of class instances (i.e. objects, the graph nodes) linked by object references (the -directed- edges of the graph) around specifically marked objects. To explain better my question, let me explain my motivation: I currently use a moderately complex system to serialize the data used in my projects: "marked" objects have a specific attributes which stores a "saving entry": the path to an associated file on disc (but it could be done for any storage type providing the suitable interface) Those object can then be serialized automatically (eg: obj.save()) The serialization of a marked object 'a' contains implicitly all objects 'b' for which 'a' has a reference to, directly s.t: a.b = b, or indirectly s.t.: a.c.b = b for some object 'c' This is very simple and basically define specific storage entries to specific objects. I have then "container" type objects that: can be serialized similarly (in fact their are or can-be "marked") they don't serialize in their storage entries the "marked" objects (with direct reference): if a and a.b are both marked, a.save() calls b.save() and stores a.b = storage_entry(b) So, if I serialize 'a', it will serialize automatically all objects that can be reached from 'a' through the object reference graph, possibly in multiples entries. That is what I want, and is usually provides the functionalities I need. However, it is very ad-hoc and there are some structural limitations to this approach: the multi-entry saving can only works through direct connections in "container" objects, and there are situations with undefined behavior such as if two "marked" objects 'a'and 'b' both have a reference to an unmarked object 'c'. In this case my system will stores 'c' in both 'a' and 'b' making an implicit copy which not only double the storage size, but also change the object reference graph after re-loading. I am thinking of generalizing the process. Apart for the practical questions on implementation (I am coding in python, and use Pickle to serialize my objects), there is a general question on the way to attach (cluster) unmarked objects to marked ones. So, my questions are: What are the important issues that should be considered? Basically why not just use any graph parsing algorithm with the "attach to last marked node" behavior. Is there any work done on this problem, practical or theoretical, that I should be aware of? Note: I added the tag graph-database because I think the answer might come from that fields, even if the question is not.

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• Base Pages and Interfaces for ASP.NET Pages

  - by geekrutherford

  For quite a while I have been using the concept of base pages when developing pages in ASP.NET applications. It is a wonderful method for exposing common functions to all of your applications pages and also overriding certain events for various purposes (i.e. dynamic themes).  Recently I found out a new developer will be joining my team. This prompted me to review the applications code for readability and ease of maintenance. I began adding comments through out the code behind for all pages within the application. While doing so I noted that I had used common method names for such things as loading data, configuring controls, applying filters, etc.   Bringing a new developer on board, I wanted to make the transition as seamless as possible while also ensuring they follow existing coding practices we already have in place. While I could have created virtual methods for the common page methods allowing them to overridden, what I really needed was a way to ensure the new developer implemented the same methods for each and every page. Thus I created an interface to force the issue.   Now, every page not only inherits the base page class but also implements an interface. This provides every page not only common functions and overridden page events but also imposes rules for implementing certain common methods :-)   Interface   public interface BasePageInterface { /// Configures page based on users security permissions. void CheckPermissions(); /// Configures Filter Form control for current page.  /// Ensure you have set the FilteredGrid and PageAjaxManager properties of the FilterForm control in PageLoad!!!  void ConfigureFilters(); /// Sets event handlers and default settings for controls on the current page. void ConfigureControls(); /// Exports data bound to grid in selected format. void ExportGridData(ExportFormat fmt); /// Loads data and binds to grid. /// Columns are turned on/off in grid depending on tab selected and users permissions.  void LoadData(); }   Page code-behind class definition:   public partial class MyPage : BasePage, BasePageInterface Note, you could not use an abstract class to accomplish this considering C# does not allow for multiple inheritance.  Nor could the base page class be abstract since it needs to inherit from the System.Web.UI.Page class in order to override page events.

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• Solaris 11.2: Functional Deprecation

  - by alanc

  In Solaris 11.1, I updated the system headers to enable use of several attributes on functions, including noreturn and printf format, to give compilers and static analyzers more information about how they are used to give better warnings when building code. In Solaris 11.2, I've gone back in and added one more attribute to a number of functions in the system headers: __attribute__((__deprecated__)). This is used to warn people building software that they’re using function calls we recommend no longer be used. While in many cases the Solaris Binary Compatibility Guarantee means we won't ever remove these functions from the system libraries, we still want to discourage their use. I made passes through both the POSIX and C standards, and some of the Solaris architecture review cases to come up with an initial list which the Solaris architecture review committee accepted to start with. This set is by no means a complete list of Obsolete function interfaces, but should be a reasonable start at functions that are well documented as deprecated and seem useful to warn developers away from. More functions may be flagged in the future as they get deprecated, or if further passes are made through our existing deprecated functions to flag more of them. Header Interface Deprecated by Alternative Documented in <door.h> door_cred(3C) PSARC/2002/188 door_ucred(3C) door_cred(3C) <kvm.h> kvm_read(3KVM), kvm_write(3KVM) PSARC/1995/186 Functions on kvm_kread(3KVM) man page kvm_read(3KVM) <stdio.h> gets(3C) ISO C99 TC3 (Removed in ISO C11), POSIX:2008/XPG7/Unix08 fgets(3C) gets(3C) man page, and just about every gets(3C) reference online from the past 25 years, since the Morris worm proved bad things happen when it’s used. <unistd.h> vfork(2) PSARC/2004/760, POSIX:2001/XPG6/Unix03 (Removed in POSIX:2008/XPG7/Unix08) posix_spawn(3C) vfork(2) man page. <utmp.h> All functions from getutent(3C) man page PSARC/1999/103 utmpx functions from getutentx(3C) man page getutent(3C) man page <varargs.h> varargs.h version of va_list typedef ANSI/ISO C89 standard <stdarg.h> varargs(3EXT) <volmgt.h> All functions PSARC/2005/672 hal(5) API volmgt_check(3VOLMGT), etc. <sys/nvpair.h> nvlist_add_boolean(3NVPAIR), nvlist_lookup_boolean(3NVPAIR) PSARC/2003/587 nvlist_add_boolean_value, nvlist_lookup_boolean_value nvlist_add_boolean(3NVPAIR) & (9F), nvlist_lookup_boolean(3NVPAIR) & (9F). <sys/processor.h> gethomelgroup(3C) PSARC/2003/034 lgrp_home(3LGRP) gethomelgroup(3C) <sys/stat_impl.h> _fxstat, _xstat, _lxstat, _xmknod PSARC/2009/657 stat(2) old functions are undocumented remains of SVR3/COFF compatibility support If the above table is cut off when viewing in the blog, try viewing this standalone copy of the table. To See or Not To See To see these warnings, you will need to be building with either gcc (versions 3.4, 4.5, 4.7, & 4.8 are available in the 11.2 package repo), or with Oracle Solaris Studio 12.4 or later (which like Solaris 11.2, is currently in beta testing). For instance, take this oversimplified (and obviously buggy) implementation of the cat command: #include <stdio.h> int main(int argc, char **argv) { char buf[80]; while (gets(buf) != NULL) puts(buf); return 0; } Compiling it with the Studio 12.4 beta compiler will produce warnings such as: % cc -V cc: Sun C 5.13 SunOS_i386 Beta 2014/03/11 % cc gets_test.c "gets_test.c", line 6: warning: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 The exact warning given varies by compilers, and the compilers also have a variety of flags to either raise the warnings to errors, or silence them. Of couse, the exact form of the output is Not An Interface that can be relied on for automated parsing, just shown for example. gets(3C) is actually a special case — as noted above, it is no longer part of the C Standard Library in the C11 standard, so when compiling in C11 mode (i.e. when __STDC_VERSION__ >= 201112L), the <stdio.h> header will not provide a prototype for it, causing the compiler to complain it is unknown: % gcc -std=c11 gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: implicit declaration of function ‘gets’ [-Wimplicit-function-declaration] while (gets(buf) != NULL) ^ The gets(3C) function of course is still in libc, so if you ignore the error or provide your own prototype, you can still build code that calls it, you just have to acknowledge you’re taking on the risk of doing so yourself. Solaris Studio 12.4 Beta % cc gets_test.c "gets_test.c", line 6: warning: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 % cc -errwarn=E_DEPRECATED_ATT gets_test.c "gets_test.c", line 6: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 cc: acomp failed for gets_test.c This warning is silenced in the 12.4 beta by cc -erroff=E_DEPRECATED_ATT No warning is currently issued by Studio 12.3 & earler releases. gcc 3.4.3 % /usr/sfw/bin/gcc gets_test.c gets_test.c: In function `main': gets_test.c:6: warning: `gets' is deprecated (declared at /usr/include/iso/stdio_iso.h:221) Warning is completely silenced with gcc -Wno-deprecated-declarations gcc 4.7.3 % /usr/gcc/4.7/bin/gcc gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Wdeprecated-declarations] % /usr/gcc/4.7/bin/gcc -Werror=deprecated-declarations gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: error: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Werror=deprecated-declarations] cc1: some warnings being treated as errors Warning is completely silenced with gcc -Wno-deprecated-declarations gcc 4.8.2 % /usr/bin/gcc gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Wdeprecated-declarations] while (gets(buf) != NULL) ^ % /usr/bin/gcc -Werror=deprecated-declarations gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: error: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Werror=deprecated-declarations] while (gets(buf) != NULL) ^ cc1: some warnings being treated as errors Warning is completely silenced with gcc -Wno-deprecated-declarations

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• Do I need to create my own or use a commercial server for the features and matchmaking options I want my game to support?

  - by baptzmoffire

  So I'm developing an indie turn-based game for iOS and, in coding up a Game Center matchmaking class, I'm starting to question whether Game Center is even the best choice for what I want this game to do. I need to figure out whether I need to create my own server, invest in a preexisting client or server service, or if I even need to use a server at all. If I do need to use a ready-made service other than Game Center, which server would accomodate my game's needs best? I have limited resources and funds. Here is the list of features I want my game to support, ideally: Turn-based gameplay (a la "with Friends" and "with Buddies" games) Smart matchmaking (matching users up with other players of comparable skill/achievements) Random matchmaking Facebook matchmaking Specific username matchmaking Contact list matchmaking A way to select what "type" of match you want to challenge an opponent to. (In random, smart, and Facebook matchmaking, there will be different "wagers" the player can make. [e.g. "I wanna play a random opponent for 1000 points. Now, I wanna play my Facebook buddy for 1,000,000 points."] There will be a predetermined range of amounts you can play for. It won't be customizable.) Buddies list capability (Game-buddies, as opposed to contacts and Facebook) A higher concurrent game cap than Game Center offers (which I still can't really find a straight answer on) Scalability (it should support 2 or 20,000,000 players) Objective-C compatibility Flexibility (for all the stuff I haven't thought of yet) Am I dreaming, here? Is there even a service that can handle all of these features? Do I need to invest months in learning a networking language to build my own? If so, how much would I need to spend on hardware? I've been looking around all morning and, so far, the only seemingly viable option is SmartFox. Under "Everything and the kitchen sink" section here, it says they support "virtual world with Zones, Rooms and RoomGroups, create complex game challenges, send invitations, manage buddy lists, create custom permission profiles, oversee the security aspects and tons more." http://www.smartfoxserver.com/overview/platform Is there an option that Im just overlooking? Thanks for any help anyone can provide. Sorry for the long poast. One last question: Does anyone know which server Dice with Buddies uses? I was experimenting with how many concurrent games I could get going and my ADHD kicked in at about 80 games. 80 concurrent games would be great for my game, but again, I need the other features I mentioned too. Thanks again.

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• Drive Online Engagement with Intuitive Portals and Websites

  - by kellsey.ruppel

  As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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• JavaScript Class Patterns &ndash; In CoffeeScript

  - by Liam McLennan

  Recently I wrote about JavaScript class patterns, and in particular, my favourite class pattern that uses closure to provide encapsulation. A class to represent a person, with a name and an age, looks like this: var Person = (function() { // private variables go here var name,age; function constructor(n, a) { name = n; age = a; } constructor.prototype = { toString: function() { return name + " is " + age + " years old."; } }; return constructor; })(); var john = new Person("John Galt", 50); console.log(john.toString()); Today I have been experimenting with coding for node.js in CoffeeScript. One of the first things I wanted to do was to try and implement my class pattern in CoffeeScript and then see how it compared to CoffeeScript’s built-in class keyword. The above Person class, implemented in CoffeeScript, looks like this: # JavaScript style class using closure to provide private methods Person = (() -> [name,age] = [{},{}] constructor = (n, a) -> [name,age] = [n,a] null constructor.prototype = toString: () -> "name is #{name} age is #{age} years old" constructor )() I am satisfied with how this came out, but there are a few nasty bits. To declare the two private variables in javascript is as simple as var name,age; but in CoffeeScript I have to assign a value, hence [name,age] = [{},{}]. The other major issue occurred because of CoffeeScript’s implicit function returns. The last statement in any function is returned, so I had to add null to the end of the constructor to get it to work. The great thing about the technique just presented is that it provides encapsulation ie the name and age variables are not visible outside of the Person class. CoffeeScript classes do not provide encapsulation, but they do provide nicer syntax. The Person class using native CoffeeScript classes is: # CoffeeScript style class using the class keyword class CoffeePerson constructor: (@name, @age) -> toString: () -> "name is #{@name} age is #{@age} years old" felix = new CoffeePerson "Felix Hoenikker", 63 console.log felix.toString() So now I have a trade-off: nice syntax against encapsulation. I think I will experiment with both strategies in my project and see which works out better.

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