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  • The Truth About Flash - Apple Vs Adobe

    Every emerging technology generation seems to result in a battle of platforms and ideologies - a war between companies for the hearts, minds, dollars and loyalty of consumers for their system of choice. Memories of Microsoft's Internet Explorer finally landing the fatal blow to Netscape, or Google's meteoric rise to power over Yahoo (and the world), are now but footnotes in the history of humanities technological revolution. But no sooner are they forgotten are we plunked into the middle of another war - perhaps the most vicious yet, and the one that may just have the most impact on our...

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  • Do you know Best Practise and Design Patterns for Adobe Air/Flex Applications?

    - by Julian
    I'm going to write an application with the Air/Flex-Framework. I'm looking for Best Practise and general Design Patterns for designing software especially in Air/Flex. I have experience with this framework but never had the pleasure to write a piece of software from scratch. For instance: I stumbled across lots of software written in Air/Flex with nearly infinity global vars :-) Most of the software I saw was not object-oriented How can I pack the asynchronous method calls nicely? I'm familiar with general design patterns by gamma. I'm looking more for advise in designing good quality software with Adobe Air/Flex.

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  • extract and display contents of zip file in Adobe AIR. Urgent Please

    - by Fresher4Flex
    I have a requiremnt where my Air application loads ZIP files instead of swf. The zip contains all swf ,images and other files. My requirement is when user browses for file in a browse dialog, user selects a zip file and the contents of this zip file should be displayed to the user. i found examples to extract zip files, but i want to know how to read te contents and display them? i am not good at programming so can someone reply me Urgently here is the exaple to extract files http://pradeek.blogspot.com/2009/05/extracting-zip-files-in-adobe-air-with.html

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  • Can I print an HTMLLoader (pdf) in Adobe Air?

    - by Stephano
    I'm using AlivePDF to create a PDF file, then save it to the desktop. I can then use an HTMLLoader to display my lovely PDF file. Now, the print button in Adobe Reader works fine. However, there will be young children using the app, so I'd like to have a big "Print" button right above it. I figured I could just start up a print job and feed it my HTMLLoader. Am I doing something wrong here, cause I can't seem to get any output? note: variable "stuff" below is my HTMLLoader. I also have access to the PDF file if that comes in handy. private function print():void { var myPrintJob:PrintJob=new PrintJob(); var result:Boolean=myPrintJob.start(); if (result && stuff != null) { var rect:Rectangle=new Rectangle(0, 0, 2550, 3300); var opt:PrintJobOptions=new PrintJobOptions(true); myPrintJob.addPage(stuff, rect, opt); myPrintJob.send(); } else { //User does not have printer or user canceled print action } }

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  • Can I print an HTMLLoader (pdf) in Adobe Air?

    - by Stephano
    I'm using AlivePDF to create a PDF file, then save it to the desktop. I can then use an HTMLLoader to display my lovely PDF file. Now, the print button in Adobe Reader works fine. However, there will be young children using the app, so I'd like to have a big "Print" button right above it. I figured I could just start up a print job and feed it my HTMLLoader. Am I doing something wrong here, cause I can't seem to get any output? note: variable "stuff" below is my HTMLLoader. I also have access to the PDF file if that comes in handy. private function print():void { var myPrintJob:PrintJob=new PrintJob(); var result:Boolean=myPrintJob.start(); if (result && stuff != null) { var rect:Rectangle=new Rectangle(0, 0, 2550, 3300); var opt:PrintJobOptions=new PrintJobOptions(true); myPrintJob.addPage(stuff, rect, opt); myPrintJob.send(); } else { //User does not have printer or user canceled print action } }

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  • Changing middle mouse behavior in Adobe AIR HTML Control?

    - by Qz
    I'm using the Flex 4/Adobe AIR mx:HTML control in a project and I'm trying to figure out how to change the middle mouse behavior. For some reason the control treats middle mouse clicks and drags exactly the same as left mouse clicks and drags, navigating through links and selecting text -- everything. For my project I need to use the middle mouse button for a different function. I've figured out how to hook into the events (although mouseUp and mouseDown for Left/Middle don't work over HTML whitespace, perhaps because of the default behavior). However I can't figure out how to stop the default behavior for middle mouse events. Calling preventDefault() on the HTML control mouse events doesn't work, presumably because the behavior is handled by the HTMLLoader within the HTML control, which I imagine hooks mouse events to the actual HTML content displayed on screen. Unfortunately I can't view the source for HTMLLoader to figure out what's going on, and browsing the properties and events doesn't shed any light on the situation either. Any help would be greatly appreciated! Oh, if anyone can suggest a different embeddable HTML renderer that doesn't have this problem, then that might work too, I'm not too tied to WebKit (although I do need to use AIR)

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  • Adobe Air update error "file version doesn't match" but it's the same!...

    - by baroquedub
    I'm using Claus Wahlers' AIR Remote Updater class (codeazur.com.br/lab/airremoteupdater/). All works fine and an update is triggered if the remote version is newer. The newer file is downloaded and the update starts. However I then get "an error has occured" message: "This application cannot be installed because this installer has been mis-configured" (The same file will update without errors when run manually "Would you like to replace the currently installed version?" Choosing 'replace' works fine) I have enabled Air Application Installer logging and I can see that both the app id and the pub id match - this seems to be a common reason for this problem (forums.adobe.com/thread/243421?tstart=60) The error given in the log file is as follows: AIR file version doesn't match Requested version: ; AIR file version: 1.0.2 But if I unzip the new app file and look at META-INF\AIR\application.xml the version designator shows <version>1.0.2</version> As requested! The log file is also showing me where the newer file is being downloaded and unpacked. If I look at the application.xml file in that directory: Unpackaging to C:\Documents and Settings\myusername\Local Settings\Temp\fla893D.tmp the version designator also shows <version>1.0.2</version> I don't get it?! The log tells me that the requested file version doesn't match but it's exactly the same as what's shown in the version designator of the downloaded update package... This is driving me crazy. Can anyone help?

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  • What is the best cross-platform language for desktop applications? (Java, Adobe Air, Flex, Silverlight??, Anything Else)

    - by Sootah
    My business partner needs a desktop application programmed, and it needs to be cross-platform as he wants Mac owners (OS X) to be able to run it as well. This, of course, is a bit of a problem for me as I program in PHP for my web projects and exclusively in C# (formerly used Visual Basic) for my desktop apps. I've been using (and love) NetBeans for my PHP stuff, and love Visual Studio just as much; they're both excellent IDEs. With this in mind, I'd like to find a language and IDE that's as similar to Visual Studio as possible (or at least something that makes development as easy as it does) for my cross-platform application development. In fact, if there is a language I can use with VS I'd be extremely happy. I realize that NetBeans has a Java Desktop App IDE, but have been having problems with it (my question in regards to that issue is here. I am also not sure that I really want to learn and use Java if there is a better, easier option out there. Obviously, the first language that came to mind that I can use cross-platform was Java, but I've also heard of people using Adobe Air, as well as Flex being used. I've never programmed in any of those languages, and as such have no frame of reference from which I can decide which would be best for me. I'm also not sure what other options there may be for me; perhaps there's another language I can use that'd be better than the three options I've already provided. (Can you make desktop apps with Silverlight? If so, did MS make an interpreter that will get them to work on OS X?) I like the syntax of C# quite a bit, and the Visual Studio IDE makes it extremely easy to make my apps with. As such, I'd like to find something that'll work as well for me with the cross-platform shatner as C# and its IDE does with my Windows apps. Thanks in advance for your help/opinions!

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  • How to bypass Forefront TMG for downloading from Adobe Cloud

    - by user1006272
    I hope that this question has not been asked as I've spent a couple of days googling around trying to find a solution. I have one computer that needs to download from Adobe Cloud to install applications like Photoshop etc... The issue I'm having is that Adobe uses a download manager program (AdobeApplicationManager.exe) that just keeps incrementing the time left on the download of any app like Photoshop. Is there a way to allow just the download manager from that one computer to bypass any filtering settings in Forefront TMG 2010? I have very little knowledge of servers / ISA servers / Forefront TMG and have been thrown into this position by luck I guess. Any help with this would be highly appreciated. Thanks in advance.

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  • Conversation as User Assistance

    - by ultan o'broin
    Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • YouTube shows "Missing Plug-in" in window for 12.04

    - by gilloz
    After installing Ubuntu 12.04 LTS 32-bit, I have installed Ubuntu Restricted Extras, configured Medibuntu, installed Synaptic Package, Adobe Flash Player which came installed with Chromium which is the browser I installed. Also files to play encrypted DVDs. I haven't been able to locate the flashplayer file in /usr/lib folders which I assume should be there. Don't know if this is why I can't see videos at YouTube. Not sure where else to look.

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