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• What You Can Learn from the NFL Referee Lockout

  - by Christina McKeon

  American football is a lot like religion. The fans are devoted followers that take brand loyalty to a whole new level. These fans that worship their teams each week showed that they are powerful customers whose voice has an impact. Yesterday, these fans proved that their opinion could force the hand of a large and powerful institution. With a three-month NFL referee lockout that seemed like it was nowhere close to resolution, the Green Bay Packers and the Seattle Seahawks competed last Monday night. For those of you that might have been out of the news cycle the past few days, Green Bay lost the game due to a controversial call that many experts and analysts agree should have resulted in Green Bay winning the game. Outrage ensued. The NFL had pulled replacement referees from the high school ranks, and these replacements did not have the knowledge and experience to handle high intensity NFL games. Fans protested about their customer experience. Their anger-filled rants were heard in social media, in the headlines of newspapers, on radio, and on national TV. Suddenly, the NFL was moved to reach an agreement with the referees. That agreement was reached late in the night on Wednesday with many believing that the referees had the upper hand forcing the owners into submission. Some might argue that the referees benefited, not the fans. Since the fans wanted qualified and competent referees, I would say the fans did benefit. The referees are scheduled to return to the field this Sunday, so the fans got what they wanted. What can you learn from this negative customer experience? Customers are in control. NFL owners thought they were controlling this situation with the upper hand over referees. The owners figured out they weren’t in control when their fans reacted negatively. Customers can make or break you more now than ever before, which is why it is more important to connect with them, engage them in a personal manner, and create rewarding relationships. Protect your brand. Whether knowingly or unknowingly, the NFL put their brand and each team’s brand at risk with replacement referees. Think about each business decision you make, and how it may impact your brand at different points in time. A decision that results in a gain today could result in a larger loss down the road. Customer experience matters. The NFL likely foresaw declining revenues in ticket sales, merchandising, advertising, and other areas if the lockout continued. While fans primarily spoke with their minds in the days following the Green Bay debacle, their wallets would be the next things to speak. Customer experience directly affects your success and is one of the few areas where you can differentiate your business. What would you do if your brand got such negative attention? Would you be prepared to navigate such stormy waters? Would you be able to prevent such a fiasco? If you don’t have a good answer to these questions, consider joining us October 3-5, 2012 at the Oracle Customer Experience Summit in San Francisco. You’ll have the opportunity to learn even more about customer experience from industry experts such as best-selling author Seth Godin, Paul Hagen and Kerry Bodine from Forrester Research, Inc., George Kembel from the Stanford d.School, Bruce Temkin of The Temkin Group, and Gene Alvarez from Gartner Inc.. There will also be plenty of your peers and customer experience experts available for networking and discussions.

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• your AdSense account poses a risk of generating invalid activity

  - by Karington

  i received a mail from the adsense team saying: I am not an adsense expert, im actually quite new to it. I spent a lot of time on my site http://www.media1.rs, its a news aggregator with tons of options. In the meantime i discovered the double click service that had a good option to turn on google ads when you don't have any other running so i joined up for google adsense with my company account. Everything went smooth until one day (21.Jul.2011) i got an email... Hello, After reviewing our records, we've determined that your AdSense account poses a risk of generating invalid activity. Because we have a responsibility to protect our AdWords advertisers from inflated costs due to invalid activity, we've found it necessary to disable your AdSense account. Your outstanding balance and Google's share of the revenue will both be fully refunded back to the affected advertisers. Please understand that we need to take such steps to maintain the effectiveness of Google's advertising system, particularly the advertiser-publisher relationship. We understand the inconvenience that this may cause you, and we thank you in advance for your understanding and cooperation. If you have any questions or concerns about the actions we've taken, how you can appeal this decision, or invalid activity in general, you can find more information by visiting http://www.google.com/adsense/support/bin/answer.py?answer=57153. Sincerely, The Google AdSense Team At first i didn't have any idea why... but then it came to me that it was maybe the auto refresh script we had because we publish news very very often and it would be useful for visitors... but i removed it immediately after i got the mail... Then i thought it might be my friends clicking thinking that that will help me (i didn't tell them to do it and don't know if they did) or something like that but than it couldn't be that because everyone can organize 10 people and get anyone who is a start-up banned? right? Anyway i filled out the form that was on the answers page with the previously removed script and got this from them: Hello, Thank you for your appeal. We appreciate the additional information you've provided, as well as your continued interest in the AdSense program. However, after thoroughly re-reviewing your account data and taking your feedback into consideration, our specialists have confirmed that we're unable to reinstate your AdSense account. As a reminder, if you have any questions or concerns about your account, the actions we've taken, or invalid activity in general, you can find more information by visiting http://www.google.com/adsense/support/bin/answer.py?answer=57153. I do understand them that they have to keep things secret in a way but i don't know what I'm supposed to do now? Is there a check list that i can go through and re-apply? Where do i re-apply on the same form? Please help as we are a small company and cant really have a budget for hiring a specialist + don't know any also... p.s. the current ads on the site are my own through doubleclick... Thanks in advance! Best, Karington

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• PASS: The Legal Stuff

  - by Bill Graziano

  I wanted to give a little background on the legal status of PASS.  The Professional Association for SQL Server (PASS) is an American corporation chartered in the state of Illinois.  In America a corporation has to be chartered in a particular state.  It has to abide by the laws of that state and potentially pay taxes to that state.  Our bylaws and actions have to comply with Illinois state law and United States law.  We maintain a mailing address in Chicago, Illinois but our headquarters is currently in Vancouver, Canada. We have roughly a dozen people that work in our Vancouver headquarters and 4-5 more that work remotely on various projects.  These aren’t employees of PASS.  They are employed by a management company that we hire to run the day to day operations of the organization.  I’ll have more on this arrangement in a future post. PASS is a non-profit corporation.  The term non-profit and not-for-profit are used interchangeably.  In a for-profit corporation (or LLC) there are owners that are entitled to the profits of a company.  In a non-profit there are no owners.  As a non-profit, all the money earned by the organization must be retained or spent.  There is no money that flows out to shareholders, owners or the board of directors.  Any money not spent in furtherance of our mission is retained as financial reserves. Many non-profits apply for tax exempt status.  Being tax exempt means that an organization doesn’t pay taxes on its profits.  There are a variety of laws governing who can be tax exempt in the United States.  There are many professional associations that are tax exempt however PASS isn’t tax exempt.  Because our mission revolves around the software of a single company we aren’t eligible for tax exempt status. PASS was founded in the late 1990’s by Microsoft and Platinum Technologies.  Platinum was later purchased by Computer Associates. As the founding partners Microsoft and CA each have two seats on the Board of Directors.  The other six directors and three officers are elected as specified in our bylaws. As a non-profit, our bylaws layout our governing practices.  They must conform to Illinois and United States law.  These bylaws specify that PASS is governed by a Board of Directors elected by the membership with two members each from Microsoft and CA.  You can find our bylaws as well as a proposed update to them on the governance page of the PASS web site. The last point that I’d like to make is that PASS is completely self-funded.  All of our $4 million in revenue comes from conference registrations, sponsorships and advertising.  We don’t receive any money from anyone outside those channels.  While we work closely with Microsoft we are independent of them and only derive a very small percentage of our revenue from them.

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• Big Data – ClustrixDB – Extreme Scale SQL Database with Real-time Analytics, Releases Software Download – NewSQL

  - by Pinal Dave

  There are so many things to learn and there is so little time we all have. As we have little time we need to be selective to learn whatever we learn. I believe I know quite a lot of things in SQL but I still do not know what is around SQL. I have started to learn about NewSQL recently. If you wonder what is NewSQL I encourage all of you to read my blog post about NewSQL over here Big Data – Buzz Words: What is NewSQL – Day 10 of 21. NewSQL databases are quickly becoming popular – providing the scale of NoSQL with the SQL features and transactions. As a part of learning NewSQL database, I have recently started to learn about ClustrixDB. ClustrixDB has been the most mature NewSQL database used by some of the largest internet sites in the world for over 3 years, with extensive SQL support. In addition to scale, it provides fast real-time analytics by bringing massively parallel processing (MPP), available only in warehousing databases, to the transactional database. The reason I am more intrigued about learning ClustrixDB is their recent announcement on Oct 31. ClustrixDB was only available as an appliance, but now with their software release on Oct 31, everyone can use it. It is now available as forever free for up to 12 cores with community support, and there is a 45 day trial for unlimited cluster sizes. With the forever free world, I am indeed interested in ClustrixDB now. I know that few of the leading eCommerce sites in the world uses them for their transactional database. Here are few of the details I have quickly noted for ClustrixDB. ClustrixDB allows user to: Scale by simply adding nodes to the cluster with a single command Run billions of transactions a day Run fast real-time analytics Achieve high-availability with recovery from node failure Manages itself Easily migrate from MySQL as it is nearly plug-and-play compatible, use MySQL drivers, tools and replication. While I was going through the documentation I realized that ClustrixDB also has extensive support for SQL features including complex queries involving joins on a dozen or more tables, aggregates, sorts, sub-queries. It also supports stored procedures, triggers, foreign keys, partitioned and temporary tables, and fully online schema changes. It is indeed a very matured product and SQL solution. Indeed Clusterix sound very promising solution, I decided to dig a bit deeper to understand who are current customers of the Clustrix as they exist in the industry for quite a few years. Their client list is indeed very interesting and here is my quick research about them. Twoo.com – Europe’s largest social discovery (dating) site runs 4.4 Billion Transactions a day with table sizes over a Terabyte, on a 168 core cluster. EngageBDR – Top 3 in the online advertising category uses ClustrixDB to serve 6.9 billion ads a day through real-time bidding platform. Their reports went from 4 hours to 15 seconds. NoMoreRack – Top 2 fastest growing e-commerce company in US used ClustrixDB for high availability and fast growth through Amazon cloud. MakeMyTrip – India’s leading travel site runs on ClustrixDB with two clusters running as multi-master in Chennai and Bangalore. Many enterprises such as AOL, CSC, Rakuten, Symantec use ClustrixDB when their applications need scale. I must accept that I am impressed with the information I have learned so far and now is the time to do some hand’s on experience with their product. I want to learn this technology so in future when it is about NewSQL, I know what I am talking about. Read more why Clustrix explains why you ClustrixDB might be the right database for you. Download ClustrixDB with me today and install it on your machine so in future when we discuss the technical aspects of it, we all are on the same page. The software can be downloaded here. Reference : Pinal Dave (http://blog.SQLAuthority.com)Filed under: Big Data, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Clustrix

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• Starting over and new to Ubuntu

  - by 2funnyyone

  We have been having repeated problems with our interent service and using windows xp & sp3 (users and premissions) I see no need for them. I started with computers long before windows. Every since sp 3 come out in 2009 I have had nothing but problems. I have lost so many computers to virius and trojans, we just stack them up. We are with Qwest/ Century link which is using advertising servers which I think is causing the problem. All the computers are networked together which is not how I set them up. I beleive Century link is networking them through assignment of a domain for our home. This causes all the computers to crash twice. This is getting expensive. We tried buying new harddrives but reinfect with hours of connecting to internet. I also beleive the modem, router and all computers are infected. I put combofix on this one and that is the only reason we are still online with this laptop. I am afraid to install new equipment because my partner and I are on SSDI and this cost a lot. I go to school at UOP and had to run off a flash and reboot this laptop to recovery every other day or so, this pass month. New plan is: We are getting ready to install new equipment but afraid to reinfect again. Need help to install new equipment. The plan is to use current internet services from Qwest/ now Century Link. The list of New equipment in order: Century link wireless modem is ZyXEL PK5000Z with 4 direct connect Ethernet ports Next Dell Optiplex 210L ( used auction purchase ) 2 gb ram 80 g hard drive Ubuntu 11.10 operating system Next Wireless D-Link router WBR-1310 with 4 direct connect Ethernet ports OK-------- Purchased Dell OEM disk for Repair or Reinstalling Windows XP Professional Operating system (2 roommates as well) All infected computers are Dell desktops or laptops with XP Pro Also purchasing Ubuntu 12.04 for 3 computers. We like the way it runs but still learning it. Questions 1] How do we fdisk the infected computers without infecting new system. We have Dos disks, but none have floppy dish drive. We do have a new floppy disk drive and usb adapter we purchased from Amazon. 2] We are thinking Avast internet security because of the boot scan. We want all software loaded before reconnecting. We can manually load our internet provider information. We purchased StopZilla $100 for 5 computers, but not sure that is what we need. But need how to setup ports security and services we will need. Really lost at this part. So we are safe when we go back on the internet. 3] Want to connect reloaded fdisk systems to router as public connection and no sharing. Do not want to network all computers. 4] Want parental/ ownership control from Ubuntu system for internet connection (Children and friends). Do we restrict at the modem and/ or router? Any help would be a blessing. I do not want to go alone on this anymore.

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• Brazil is Hot for Social Media

  - by Mike Stiles

  Today’s guest blog is from Oracle SVP Product Development Reggie Bradford, fresh off a visit to Sao Paulo, Brazil where he spoke at the Dachis Social Business Summit and spent some time getting a personal taste for the astonishing growth of social in Brazil, both in terms of usage and engagement. I knew it was big, but I now have an all-new appreciation for why the Wall Street Journal branded Brazil the “social media capital of the universe.” Brazil has the world’s 5th largest economy, an expanding middle class, an active younger demo market, a connected & outgoing culture, and an ongoing embrace of the social media platforms. According to comScore's 2012 Brazil Digital Future in Focus report, 97% are using social media, and that’s not even taking mobile-only users into account. There were 65 million Facebook users in 2012, spending an average 535 minutes there, up 208%. It’s one of Twitter’s fastest growing markets and the 2nd biggest market for YouTube. Instagram usage has grown over 300% since last year. That by itself is exciting, but look at the opportunity for social marketing brands. 74% of Brazilian social users follow brands on Facebook, and 59% have praised a company on either Twitter or Facebook. A 2011 Oh! Panel study found 81% of social networkers there used social to research new products and 75% went there looking for discounts. B2C eCommerce sales in Brazil is projected to hit $26.9 billion by 2015. I bet I’m not the only one who sees great things ahead, and I was fortunate enough give a keynote ABRADI, an association of leading digital agencies in Brazil with 53 execs from 35 agencies attending. I was also afforded the opportunity to give my impressions of what’s going on in Brazil to Jornal Propoganda & Marketing, one of the most popular publications in Latin America for marketers. I conveyed that especially in an environment like Brazil, where social users are so willing to connect and engage brands, marketers need to back away from the heavy-handed, one-way messaging of old school advertising and move toward genuine relationships and trust-building. To aide in this, organizational and operation changes must be embraced inside the enterprise. We've talked often about the new, tighter partnership forming between the CIO and CMO. If this partnership is not encouraged, fostered and resourced, the increasing amount of time consumers spend on mobile and digital, and the efficiencies and integrations offered by cloud-based software cannot be exploited. These are the kinds of changes that can yield social data that, when combined with enterprise data, helps you come to know your social audiences intimately and predict their needs. Consumers are always connected and need your brand to be accessible at any time, be it for information or customer service. And, of course, all of this is happening quite publicly. The holistic, socially-enable enterprise connects social to customer service systems and all other customer touch points, facilitating the kind of immediate, real-time, gratifying response customers are coming to expect. Social users in Brazil are highly active and clearly willing to meet us as brands more than halfway. Empowering yourself with a social management technology platform will have you set up to maximize this booming social market…from listening & monitoring to engagement to analytics to workflow & automation to globalization & language support. Brands, it’s time to be as social as the great people of Brazil are. Obrigado! @reggiebradfordPhoto: Gualberto107, freedigitalphotos.net

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• How much am I worth hourly as a software/web developer? [closed]

  - by luckysmack

  I may be starting a new job very soon as a developer for both web and desktop software. The primary languages I will be using is ASP.NET with C# with some php for existing projects(I've already had one interview which went very well). The job deals primarily in advertising. But this is my first real job in the market, I have no degrees, but have some college time(~1yr). So I am primarily self taught. They are fully aware of my skill set and lack of degrees or certificates. I applied as an entry level developer. It will be a permanent and full time/hourly position, and not a per contract job. So since it my cherry job, im not really sure what to ask for. even though im self taught im pretty confident in my skills and know what im doing fairly well. I pick up on new concepts very well and find new things fairly easy to learn. Here is a very brief summary of my skills: PHP: ~2years C#/.NET: 2 months Python: Basics only. ~1 month OOP Familiarity: Great (1 year) MVC Familiarity: Great (1 year) PHP Frameworks used: CakePHP(6 months), Yii(3 months), Lithium(3 months) CMS Familiar with: Drupal(1.5 years), Wordpress(only basics) I also have ~2yrs experience in maintaining my own VPS server and the hassles all that entails (linux/debian) Pretty much all the above will be used at this job. Although I will be using C# a vast majority of the time. I only recently started learning it but am moving along fairly rapidly and its all going smooth as butter. So what have I built? I have one proprietary site built in drupal which is used an an order log for products, inventory, and their shipments. It is also able to process payments through paypal merchant services. I have worked on a handful of other small apps used here and there I'm not able to show but which worked fairly well (all in php using frameworks though). The business does fairly well and is far from a a typical corporate type environment. It is much closer to a small development studio. And it is based out of northern California. I don't know how/what more info I can give on them. I also want this to be able to be referenced by other people possibly so I am looking for general tips and ideas to get an answer as well. I had trouble finding a reasonable range on other websites which seemed to be either way to low, or showed what a veteran developer makes. I know this is a fairly subjective question, but it is difficult to get a reasonable answer or guesstimate anywhere else. Even if only a little bit help, its much appreciated. So as for the direct question, based on all this info (did I miss anything?), how much should I ask for hourly? How much am I worth as a software developer?

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• Sysadmin 101: How can I figure out why my server crashes and monitor performance?

  - by bflora

  I have a Drupal-powered site that seems to have neverending performance problems. It was butt-slow about 5 months ago. I brought in some guys who installed nginx for anonymous visitors, ajaxified a few queries so they wouldn't fire during page load, and helped me find a few bottlenecks in the code. For about a month, the site was significantly faster, though not "fast" by any stretch of the word. Meanwhile, I'm now shelling out $400/month to Slicehost to host a site that gets less than 5,000/uniques a day. Yes, you read that right. Go Drupal. Recently the site started crashing again and is slow again. I can't afford to hire people to come in, study my code from top to bottom, and make changes that may or may not help anymore. And I can't afford to throw more hardware at the problem. So I need to figure out what the problem is myself. Questions: When apache crashes, is it possible to find out what caused it to crash? There has to be a way, right? If so, how can I do this? Is there software I can use that will tell me which process caused my server to die? (e.g. "Apache crashed because someone visited page X." or "Apache crashed because you were importing too many RSS items from feed X.") There's got to be a way to learn this, right? What's a good, noob-friendly way to monitor my current apache performance? My developer friends tell me to "just use Top, dude," but Top shows me a bunch of numbers without any context. I have no clue what qualifies as a bad number or a good number in Top, or which processes are relevant and which aren't. Are there any noob-friendly server monitoring tools out there? Ideally, I could have a page that would give me a color-coded indicator about how apache is performing and then show me a list of processes or pages that are sucking right now. This way, I could know when performance is bad and then what's causing it to be so bad. Why does PHP memory matter? My apparently has a 30MB memory foot print. Will it run faster if I bring that number down? Thanks for any advice. I spent a year or so trying to boost my advertising income so I could hire a contractor to solve my performance woes. I didn't want to have to learn all this sysadmin voodoo. I'm now resigned to the fact that might not have a choice.

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• Joining Windows 7 Professional to a Windows Server 2003 R2 x64 domain fails.

  - by Vinko Vrsalovic

  I have a windows 7 professional (spanish) laptop trying to join a Windows Server 2003 (english) domain. It detect correctly the SRV record, finding the proper domain controller, but then the join fails with the error message (snippet, because the error is in spanish) An Active Directory Domain Controller for This Domain Could Not be Contacted The DNS is correctly set, and client can ping by name and IP the server, the server can ping the client by IP. I've tested with the FW down to no avail. A host of other XP Pro clients are connected to the domain. I've restarted Net Logon and checked that Windows Time is up. Also the times are in sync between the server and the client. I'll put below diagnostics output. I'm wondering if there's anything special to be done on either the server or the client to have a Win 7 Pro join a 2k3 R2 domain. The following diagnostic information follows: netdiag /q for the DC dcdiag on the DC ipconfig /all on the Win 7 client netdiag /q on the DC: .................................. Computer Name: HI-X2 DNS Host Name: hi-x2.hi.local System info : Microsoft Windows Server 2003 R2 (Build 3790) Processor : EM64T Family 6 Model 23 Stepping 10, GenuineIntel List of installed hotfixes : KB923561 KB924667-v2 KB925398_WMP64 KB925902 KB926122 KB927891 KB929123 KB930178 KB932168 KB936357 KB938127 KB941569 KB942830 KB942831 KB943055 KB943460 KB944338-v2 KB944653 KB945553 KB946026 KB948496 KB950760 KB950762 KB950974 KB951066 KB951748 KB952004 KB952069 KB952954 KB954155 KB954550-v7 KB955069 KB955759 KB956572 KB956802 KB956803 KB956844 KB958469 KB958644 KB958869 KB959426 KB960225 KB960803 KB960859 KB961063 KB961118 KB961501 KB967715 KB967723 KB968389 KB968816 KB969059 KB969947 KB970238 KB970430 KB970483 KB971032 KB971468 KB971657 KB971737 KB971961 KB971961-IE8 KB972270 KB973037 KB973354 KB973507 KB973540 KB973687 KB973815 KB973825 KB973869 KB973904 KB973917-v2 KB974112 KB974318 KB974392 KB974571 KB975025 KB975467 KB975560 KB975713 KB976662-IE8 KB977290 KB977816 KB977914 KB978037 KB978262 KB978338 KB978542 KB978601 KB978706 KB979306 KB979309 KB979683 KB980182 KB980182-IE8 KB980232 KB980302-IE8 KB981332-IE8 KB981350 Q147222 Per interface results: Adapter : Local Area Connection Host Name. . . . . . . . . : hi-x2.hi.local IP Address . . . . . . . . : 10.0.1.199 Subnet Mask. . . . . . . . : 255.0.0.0 Default Gateway. . . . . . : 10.0.1.1 Dns Servers. . . . . . . . : 10.0.1.199 WINS service test. . . . . : Skipped Global results: [WARNING] You don't have a single interface with the 'WorkStation Service', 'Messenger Service', 'WINS' names defined. DNS test . . . . . . . . . . . . . : Passed PASS - All the DNS entries for DC are registered on DNS server '10.0.1.199'. IP Security test . . . . . . . . . : Skipped The command completed successfully dcdiag on the DC: Domain Controller Diagnosis Performing initial setup: Done gathering initial info. Doing initial required tests Testing server: Default-First-Site-Name\HI-X2 Starting test: Connectivity ......................... HI-X2 passed test Connectivity Doing primary tests Testing server: Default-First-Site-Name\HI-X2 Starting test: Replications ......................... HI-X2 passed test Replications Starting test: NCSecDesc ......................... HI-X2 passed test NCSecDesc Starting test: NetLogons ......................... HI-X2 passed test NetLogons Starting test: Advertising ......................... HI-X2 passed test Advertising Starting test: KnowsOfRoleHolders ......................... HI-X2 passed test KnowsOfRoleHolders Starting test: RidManager ......................... HI-X2 passed test RidManager Starting test: MachineAccount ......................... HI-X2 passed test MachineAccount Starting test: Services ......................... HI-X2 passed test Services Starting test: ObjectsReplicated ......................... HI-X2 passed test ObjectsReplicated Starting test: frssysvol ......................... HI-X2 passed test frssysvol Starting test: frsevent ......................... HI-X2 passed test frsevent Starting test: kccevent ......................... HI-X2 passed test kccevent Starting test: systemlog ......................... HI-X2 passed test systemlog Starting test: VerifyReferences ......................... HI-X2 passed test VerifyReferences Running partition tests on : ForestDnsZones Starting test: CrossRefValidation ......................... ForestDnsZones passed test CrossRefValidation Starting test: CheckSDRefDom ......................... ForestDnsZones passed test CheckSDRefDom Running partition tests on : DomainDnsZones Starting test: CrossRefValidation ......................... DomainDnsZones passed test CrossRefValidation Starting test: CheckSDRefDom ......................... DomainDnsZones passed test CheckSDRefDom Running partition tests on : Schema Starting test: CrossRefValidation ......................... Schema passed test CrossRefValidation Starting test: CheckSDRefDom ......................... Schema passed test CheckSDRefDom Running partition tests on : Configuration Starting test: CrossRefValidation ......................... Configuration passed test CrossRefValidation Starting test: CheckSDRefDom ......................... Configuration passed test CheckSDRefDom Running partition tests on : hi Starting test: CrossRefValidation ......................... hi passed test CrossRefValidation Starting test: CheckSDRefDom ......................... hi passed test CheckSDRefDom Running enterprise tests on : hi.local Starting test: Intersite ......................... hi.local passed test Intersite Starting test: FsmoCheck ......................... hi.local passed test FsmoCheck ipconfig /all on the Windows 7 client: Configuraci¢n IP de Windows Nombre de host. . . . . . . . . : hi-p6 Sufijo DNS principal . . . . . : Tipo de nodo. . . . . . . . . . : h¡brido Enrutamiento IP habilitado. . . : no Proxy WINS habilitado . . . . . : no Adaptador de LAN inal mbrica Conexi¢n de red inal mbrica: Sufijo DNS espec¡fico para la conexi¢n. . : Descripci¢n . . . . . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN Direcci¢n f¡sica. . . . . . . . . . . . . : 00-22-FB-63-47-A0 DHCP habilitado . . . . . . . . . . . . . : no Configuraci¢n autom tica habilitada . . . : s¡ Direcci¢n IPv4. . . . . . . . . . . . . . : 10.0.1.42(Preferido) M scara de subred . . . . . . . . . . . . : 255.255.255.0 Puerta de enlace predeterminada . . . . . : 10.0.1.1 Servidores DNS. . . . . . . . . . . . . . : 10.0.1.199 NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado Adaptador de Ethernet Conexi¢n de  rea local: Estado de los medios. . . . . . . . . . . : medios desconectados Sufijo DNS espec¡fico para la conexi¢n. . : Descripci¢n . . . . . . . . . . . . . . . : Realtek PCIe GBE Family Controller Direcci¢n f¡sica. . . . . . . . . . . . . : 00-1E-33-1F-35-B1 DHCP habilitado . . . . . . . . . . . . . : s¡ Configuraci¢n autom tica habilitada . . . : s¡ Adaptador de t£nel isatap.{8926581E-09AC-4123-906B-DA6386AD2D60}: Estado de los medios. . . . . . . . . . . : medios desconectados Sufijo DNS espec¡fico para la conexi¢n. . : Descripci¢n . . . . . . . . . . . . . . . : Adaptador ISATAP de Microsoft Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP habilitado . . . . . . . . . . . . . : no Configuraci¢n autom tica habilitada . . . : s¡ Adaptador de t£nel Teredo Tunneling Pseudo-Interface: Sufijo DNS espec¡fico para la conexi¢n. . : Descripci¢n . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP habilitado . . . . . . . . . . . . . : no Configuraci¢n autom tica habilitada . . . : s¡ Direcci¢n IPv6 . . . . . . . . . . : 2001:0:5ef5:73ba:1cec:3883:f5ff:fed5(Preferido) V¡nculo: direcci¢n IPv6 local. . . : fe80::1cec:3883:f5ff:fed5%13(Preferido) Puerta de enlace predeterminada . . . . . : :: NetBIOS sobre TCP/IP. . . . . . . . . . . : deshabilitado

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• Why is Windows 7 announcing itself as an IPv6 router?

  - by Paul

  I have a 6in4 ipv6 connection from a linux box to a broker. I use gogoc to establish the connection to the broker, and radvd to advertise the route to clients on the network. All this appears to work, the problem is that I have a Windows 7 machine on the same network, and it is advertising itself as a ipv6 router. Which it is not. This is output from radvdump: # # radvd configuration generated by radvdump 1.8.5 # based on Router Advertisement from [snip]:ea2 # received by interface eth0 # interface eth0 { AdvSendAdvert on; # Note: {Min,Max}RtrAdvInterval cannot be obtained with radvdump AdvManagedFlag on; AdvOtherConfigFlag on; AdvReachableTime 0; AdvRetransTimer 0; AdvCurHopLimit 0; AdvDefaultLifetime 1800; AdvHomeAgentFlag off; AdvDefaultPreference medium; AdvSourceLLAddress on; AdvLinkMTU 1500; }; # End of interface definition # # radvd configuration generated by radvdump 1.8.5 # based on Router Advertisement from [snip]:1121 # received by interface eth0 # interface eth0 { AdvSendAdvert on; # Note: {Min,Max}RtrAdvInterval cannot be obtained with radvdump AdvManagedFlag off; AdvOtherConfigFlag off; AdvReachableTime 0; AdvRetransTimer 0; AdvCurHopLimit 64; AdvDefaultLifetime 1800; AdvHomeAgentFlag off; AdvDefaultPreference medium; AdvLinkMTU 1280; AdvSourceLLAddress on; prefix [snip]::/64 { AdvValidLifetime 86400; AdvPreferredLifetime 14400; AdvOnLink on; AdvAutonomous on; AdvRouterAddr off; }; # End of prefix definition }; # End of interface definition And I end up with two routes: $ ip -6 route [snip]::/64 dev eth0 proto kernel metric 256 expires 86117sec fe80::/64 dev eth0 proto kernel metric 256 default via [snip]:ea2 dev eth0 proto kernel metric 1024 expires 1492sec default via [snip]:1121 dev eth0 proto kernel metric 1024 expires 1506sec The ea2 route is to the Windows7 box. It doesn't have a router installed, and doesn't have any tun/tap interfaces. I can't see why it is doing this. I could disable ipv6 on it, but I want it to be a client, not a router. Update: The IP Helper service (Provides tunnel connectivity using IPv6 transition technologies (6to4, ISATAP, Port Proxy, and Teredo), and IP-HTTPS. If this service is stopped, the computer will not have the enhanced connectivity benefits that these technologies offer.) seems to be the culprit, as if it is stopped, I don't get the routes advertised. So my question is now more specifically "why is IP Helper announcing routes?".

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• OpenVPN Chaining

  - by noderunner

  I'm trying to set up an OpenVPN "chain", similar to what is described here. I have two separate networks, A and B. Each network has an OpenVPN server using a standard "road warrior" or "client/server" approach. A client can connect to either one for access to the hosts/services on that respective network. But server A and B are also connected to each other. The servers on each network have a "site-to-site" connection between the two. What I'm trying to accomplish, is the ability to connect to network A as a client, and then make connections with hosts on network B. I'm using tun/routing for all of the VPN connections. The "chain" looks something like this: [Client] --- [Server A] --- [Server A] --- [Server B] --- [Server B] --- [Host B] (tun0) (tun0) (tun1) (tun0) (eth0) (eth0) The whole idea is that server A should route traffic destined to network B through the "site-to-site" VPN set up on tun1 when a client from tun0 tries to connect. I did this simply by setting up two connection profiles on server A. One profile is a standard server config running on tun0, defining a virtual client network, IP address pool, pushing routes, etc. The other is a client connection to Server B running on tun1. With ip_forwarding enabled, I then simply added a "push route" to the clients advertising a route to network B. On server A, this seems to work when I look at tcpdump output. If I connect as a client, and then ping a host on network B, I can see the traffic getting passed from tun0 to tun1 on Server A: tcpdump -nSi tun1 icmp The weird thing is that I don't see Server B receiving that traffic through the tunnel. It's as if Server A is sending it through the site-to-site connection like it should, but server B is completely ignoring it. When I look for the traffic on Server B, it simply isn't there. A ping from Server A -- Host B works fine. But a ping from a client connected to Server A to host B does not. I'm wondering if Server B is ignoring the traffic because the source IP does not match the client IP pool that it hands out to clients? Does anyone know if I need to do something on Server B in order for it to see the traffic? This is a complicated problem to explain, so thanks if you stuck with me this far.

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• Seriously, It’s Time to Get Your Content Act Together

  - by Mike Stiles

  Branded content, content marketing, social content, brand journalism, we’re seeing those terms more and more. Why? The technology tools are coming together. We should know. We can gather big data, crunch it, listen to the public, moderate, respond, get to know the customer intimately, know what they like, know what they want, we can target, distribute, amplify, measure engagement and reaction, modify strategy and even automate a great deal of all that. An amazing machine, a sleek, smooth-running engine has been built such that all the parts can interact and work together to deliver peak performance and maximum output. But that engine isn’t going anywhere without any gas. Content is the gas. Yes, we curate other people’s content. We can siphon their gas. There’s tech to help with that too. But as for the creation of original, worthwhile content made for a specific audience, our audience, machines can’t do that…at least not yet. Curated content is great. But somebody has to originate the content for it to be curated and shared. And since the need for good, curated content is obviously large and the desire to share is there, it’s a winning proposition for a brand to be a consistent producer of original content. And yet, it feels like content is an issue we’re avoiding. There’s a reluctance to build a massive pipeline if you have no idea what you’re going to run through it. The C-suite often doesn’t know what content is, that it’s different from ads, where to get it, who makes it, how long it should be, what the point of it is if there’s no hard sell of the product, what it costs, how to use it, how to measure it, how to make sure it’s good, or how to make sure it will keep flowing. It could be the reason many brands aren’t pulling the trigger on socially enabling the enterprise. And that’s a shame, because there are a lot of creative, daring, experimental, uniquely talented entertainers and journalists chomping at the bit to execute content for brands. But for many corporate executives, content is “weird,” and the people who make it are even weirder. The content side of the equation is human. It’s art, but art that can be informed by data. The natural inclination is for brands to turn to their agencies for such creative endeavors. But agencies are falling into one of two categories. They’re failing to transition from ads to content. In “Content Era, What’s the Role of Agencies?” Alexander Jutkowitz says agencies were made for one-hit campaigns, not ongoing content. Or, they’re ready and capable but can’t get clients to do the right things. Agencies have to make money, even if it means continuing to do the wrong things because that’s all the client will agree to. So what we wind up with in the pipeline is advertising, marketing-heavy content, content that was obviously created or spearheaded by non-creative executives, random & inconsistent content, copy written for SEO bots, and other completely uninteresting nightmares. Frank Rose, author of “The Art of Immersion,” writes, “Content without story and excitement is noise pollution.” In the old days, you made an ad and inserted it into shows made by people who knew what they were doing. You could bask in that show’s success and leverage their audience. Now, you are tasked with attracting, amassing and holding your own audience. You may just want to make, advertise and sell your widgets. But now there’s a war on for a precious commodity, attention. People are busy. They have filters to keep uninteresting and irrelevant things out. They value their time and expect value back when they give it up. Joe Pulizzi, founder of the Content Marketing Institute, says, "Your customers don't care about you, your products, your services…they care about themselves, their wants and their needs." Is it worth getting serious about content and doing it right? 61% of consumers feel better about a company that delivers custom content (Custom Content Council). Interesting content is one of the top 3 reasons people follow brands on social (Content+). 78% of consumers think organizations that provide custom content want to build good relationships with them (TMG Custom Media). On the B2B side, 80% of business decision makers prefer to get company info in a series of articles vs. an ad. So what’s the hang-up? Cited barriers to content marketing are lack of human resources (42%) and lack of budget (35%). 54% of brands don’t have a single on-site, dedicated content creator. And only 38% of brands have a content marketing strategy. Tech has built the biggest, most incredible stage for brands that’s ever been built. Putting something on that stage is your responsibility. Do a bad show, or no show at all, and you’ll be the beautiful, talented actress that never got discovered. @mikestilesPhoto: Gabriella Fabbri, stock.xchng

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• [GEEK SCHOOL] Network Security 3: Windows Defender and a Malware-Free System

  - by Ciprian Rusen

  In this second lesson we are going to talk about one of the most confusing security products that are bundled with Windows: Windows Defender. In the past, this product has had a bad reputation and for good reason – it was very limited in its capacity to protect your computer from real-world malware. However, the latest version included in Windows 8.x operating systems is much different than in the past and it provides real protection to its users. The nice thing about Windows Defender in its current incarnation, is that it protects your system from the start, so there are never gaps in coverage. We will start this lesson by explaining what Windows Defender is in Windows 7 and Vista versus what it is in Windows 8, and what product to use if you are using an earlier version. We next will explore how to use Windows Defender, how to improve its default settings, and how to deal with the alerts that it displays. As you will see, Windows Defender will have you using its list of quarantined items a lot more often than other security products. This is why we will explain in detail how to work with it and remove malware for good or restore those items that are only false alarms. Lastly, you will learn how to turn off Windows Defender if you no longer want to use it and you prefer a third-party security product in its place and then how to enable it back, if you have changed your mind about using it. Upon completion, you should have a thorough understanding of your system’s default anti-malware options, or how to protect your system expeditiously. What is Windows Defender? Unfortunately there is no one clear answer to this question because of the confusing way Microsoft has chosen to name its security products. Windows Defender is a different product, depending on the Windows operating system you are using. If you use Windows Vista or Windows 7, then Windows Defender is a security tool that protects your computer from spyware. This but one form of malware made out of tools and applications that monitor your movements on the Internet or the activities you make on your computer. Spyware tends to send the information that is collected to a remote server and it is later used in all kinds of malicious purposes, from displaying advertising you don’t want, to using your personal data, etc. However, there are many other types of malware on the Internet and this version of Windows Defender is not able to protect users from any of them. That’s why, if you are using Windows 7 or earlier, we strongly recommend that you disable Windows Defender and install a more complete security product like Microsoft Security Essentials, or third-party security products from specialized security vendors. If you use Windows 8.x operating systems, then Windows Defender is the same thing as Microsoft Security Essentials: a decent security product that protects your computer in-real time from viruses and spyware. The fact that this product protects your computer also from viruses, not just from spyware, makes a huge difference. If you don’t want to pay for security products, Windows Defender in Windows 8.x and Microsoft Security Essentials (in Windows 7 or earlier) are good alternatives. Windows Defender in Windows 8.x and Microsoft Security Essentials are the same product, only their name is different. In this lesson, we will use the Windows Defender version from Windows 8.x but our instructions apply also to Microsoft Security Essentials (MSE) in Windows 7 and Windows Vista. If you want to download Microsoft Security Essentials and try it out, we recommend you to use this page: Download Microsoft Security Essentials. There you will find both 32-bit and 64-bit editions of this product as well versions in multiple languages. How to Use and Configure Windows Defender Using Windows Defender (MSE) is very easy to use. To start, search for “defender” on the Windows 8.x Start screen and click or tap the “Windows Defender” search result. In Windows 7, search for “security” in the Start Menu search box and click “Microsoft Security Essentials”. Windows Defender has four tabs which give you access to the following tools and options: Home – here you can view the security status of your system. If everything is alright, then it will be colored in green. If there are some warnings to consider, then it will be colored in yellow, and if there are threats that must be dealt with, everything will be colored in red. On the right side of the “Home” tab you will find options for scanning your computer for viruses and spyware. On the bottom of the tab you will find information about when the last scan was performed and what type of scan it was. Update – here you will find information on whether this product is up-to-date. You will learn when it was last updated and the versions of the definitions it is using. You can also trigger a manual update. History – here you can access quarantined items, see which items you’ve allowed to run on your PC even if they were identified as malware by Windows Defender, and view a complete list with all the malicious items Windows Defender has detected on your PC. In order to access all these lists and work with them, you need to be signed in as an administrator. Settings – this is the tab where you can turn on the real-time protection service, exclude files, file types, processes, and locations from its scans as well as access a couple of more advanced settings. The only difference between Windows Defender in Windows 8.x and Microsoft Security Essentials (in Windows 7 or earlier) is that, in the “Settings” tab, Microsoft Security Essentials allows you to set when to run scheduled scans while Windows Defender lacks this option.

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• The Oracle Retail Week Awards - in review

  - by user801960

  The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail. All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries. Winners 2012   The Market Force Customer Service Initiative of the Year Winner: Dixons Retail: Knowhow Highly Commended: Hughes Electrical: Digital Switchover     The Deloitte Employer of the Year Winner: Morrisons     Growing Retailer of the Year Winner: Hallett Retail - The Concessions People Highly Commended: Blue Inc     The TCC Marketing/Advertising Campaign of the Year Winner: Sainsbury's: Feed your Family for £50     The Brandbank Multichannel Retailer of the Year Winner: Debenhams Highly Commended: Halfords     The Ashton Partnership Product Innovation of the Year Winner: Argos: Chad Valley Highly Commended: Halfords: Private label bikes     The RR Donnelley Pure-play Online Retailer of the Year Winner: Wiggle     The Hitachi Consulting Responsible Retailer of the Year Winner: B&Q: One Planet Home     The CA Technologies Retail Technology Initiative of the Year Winner: Oasis: Argyll Street flagship launch with iPad PoS     The Premier Tax Free Speciality Retailer of the Year Winner: Holland & Barrett     Store Design of the Year Winner: Next Home and Garden, Shoreham, Sussex Highly Commended: Dixons Retail, Black concept store, Birmingham Bullring     Store Manager of the Year Winner: Ian Allcock, Homebase, Aylesford Highly Commended: Darren Parfitt, Boots UK, Melton Mowbray Health Centre     The Wates Retail Destination of the Year Winner: Westfield, Stratford     The AlixPartners Emerging Retail Leader of the Year Winner: Catriona Marshall, HobbyCraft, Chief Executive     The Wipro Retail International Retailer of the Year Winner: Apple     The Clarity Search Retail Leader of the Year Winner: Ian Cheshire, Chief Executive, Kingfisher     The Oracle Retailer of the Year Winner: Burberry     Outstanding Contribution to Retail Winner: Lord Harris of Peckham     Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.  

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• Whoosh: PASS Board Year 1, Q4

  - by Denise McInerney

  "Whoosh". That's the sound the last quarter of 2012 made as it rushed by. My first year on the PASS Board is complete, and the last three months of it were probably the busiest. PASS Summit 2012 Much of October was devoted to preparing for Summit. Every Board  member, HQ staffer and dozens of volunteers were busy in the run-up to our flagship event. It takes a lot of work to put on the Summit. The community meetings,  first-timers program, keynotes, sessions and that fabulous Community Appreciation party are the result of many hours of preparation. Virtual Chapters at the Summit With a lot of help from Karla Landrum, Michelle Nalliah, Lana Montgomery and others at HQ the VCs had a good presence at Summit. We started the week with a VC leaders meeting. I shared some information about the activities and growth during the first part of the year.   From January - September 2012: The number of VCs increased from 14 to 20 VC membership  grew from 55,200 to 80,100 Total attendance at VC meetings increased from 1,480 to 2,198 Been part of PASS Global Growth with language-based VC- including Chinese, Spanish and Portuguese. We also heard from some VC leaders and volunteers. Ryan Adams (Performance VC) shared his tips for successful marketing of VC events. Amy Lewis (Business Intelligence VC) described how the BI chapter has expanded to support PASS' global growth by finding volunteers to organize events at times that are convenient for people in Europe and Australia. Felipe Ferreira (Portuguese language VC) described the experience of building a user group first in Brazil, then expanding to work with Portuguese-speaking data professionals around the world. Virtual Chapter leaders and volunteers were in evidence throughout Summit, beginning with the Welcome Reception. For the past several years VCs have had an organized presence at this event, signing up new members and advertising their meetings. Many VC leaders also spent time at the Community Zone. This new addition to the Summit proved to be a vibrant spot were new members and volunteers could network with others and find out how to start a chapter or host a SQL Saturday. Women In Technology 2012 was the 10th WIT Luncheon to be held at Summit. I was honored to be asked to be on the panel to discuss the topic "Where Have We Been and Where are We Going?" The PASS community has come a long way in our understanding of issues facing women in tech and our support of women in the organization. It was great to hear from panelists Stefanie Higgins and Kevin Kline who were there at the beginning as well as Kendra Little and Jen Stirrup who are part of the progress being made by women in our community today. Bylaw Changes The Board spent a good deal of time in 2012 discussing how to move our global growth initiatives forward. An important component of this is a proposed change to how the Board is elected with some seats representing geographic regions. At the end of December we voted on these proposed bylaw changes which have been published for review. The member review and feedback is open until February 8. I encourage all members to review these changes and send any feedback to [email protected]  In addition to reading the bylaws, I recommend reading Bill Graziano's blog post on the subject. Business Analytics Conference At Summit we announced a new event: the PASS Business Analytics Conference. The inaugural event will be April 10-12, 2013 in Chicago. The world of data is changing rapidly. More and more businesses want to extract value and insight from their data. Data professionals who provide these insights or enable others to do so are in demand. The BA Conference offers expert content on predictive analytics, data exploration and visualization, content delivery strategies and more. By holding this new event PASS is participating in important discussions happening in our industry, offering our members more educational value and reaching out to data professionals who are not currently part of our organization. New Year, New Portfolio In addition to my work with the Virtual Chapters I am also now responsible for the 24 Hours of PASS portfolio. Since the first 24HOP of 2013 is scheduled for January 30 we started the transition of the portfolio work from Rob Farley to me right after Summit. Work immediately started to secure speakers for the January event. We have also been evaluating webinar platforms that can be used for 24HOP as well as the Virtual Chapters. Next Up 24 Hours of PASS: Business Analytics Edition will be held on January 30. I'll be there and will moderate one or two sessions. The 24HOP topics are a sneak peek into the type of content that will be offered at the Business Analytics Conference. I hope to see some of you there. The Virtual Chapters have hit the ground running in 2013; many of them have events scheduled. The Application Development VC is getting restarted  and a new Business Analytics VC will be starting soon. Check out the lineup and join the VCs that interest you. And watch the Events page and Connector for announcements of upcoming meetings. At the end of January I will be attending a Board meeting in Seattle, and February 23 I will be at SQL Saturday #177 in Silicon Valley.

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• MSCC: Career & IT Fair 2014

  Already a couple of weeks ago, I've been addressed by Ibraahim and Yunus to see whether it would be interesting to participate in the 1st Career & IT Fair organised by the UoM Computer Club. Well, luckily we met at the Global Windows Azure Bootcamp and I wasn't too sure whether it would be possible for me to attend after all. The main reason is given because of work demand and furthermore due to the fact that the Mauritius Software Craftsmanship Community currently has no advertising material at all. Here's the brief statement of the event: "The UOM Students' Computer Club in collaboration with the UOM Students' Union and UOM CSE Department is organising a 'Career & IT Fair' on the 23rd and 24th April 2014. This event has for objective to provide a platform to tertiary students, secondary students as well as vocational students, the opportunity to meet job recruiters." Luckily, I was reminded that the 23rd is a Wednesday, and therefore I decided that it might be interesting to move our weekly Code & Coffee session to the university and hence be able to attend the career fair. As it turned out it was a great choice and thankfully Pritvi, Nadim as well as Ishwon volunteered to be around at the "community booth". Thankfully, the computer club gave us - the MSCC and the LUGM - one of their spaces in the lobby area of the Paul Octave Wiéhé Auditorium. My impression about the event Very well and professionally organised. Seriously, the lads over at the UoM Computer Club did a great job in organising their 2 days event, and felt very comfortable at any time. Actually, it was kind of amusing to some of the members constantly running around and checking everything. Even though that the whole process went smooth and easy off the hand. There were a couple of interesting pieces of information and announcements during the opening ceremony. For example, the Computer Science faculty is a very young one and has been initiated back in 1988 only - just by 4 staff members at that time. Now, after 25 years they have achieved quite a lot and there are currently 1.000+ active students attending the numerous lectures and courses. But there is no room to rest on previous achievements, and I was kind of surprised to hear that there are plans to extend the campus, and offer new lectures in the fields of nanotechnology, big data handling, and - crossing fingers - the introduction and establishment of a space control centre. Mauritius is already part of the Square Kilometre Array (SKA) and hopefully there will be more activities into that direction in the near future. Community - Awareness and collaboration As stated earlier, I could only spent one morning but luckily other members of the MSCC and the LUGM stayed during the whole two days and provided answers to any interested person. As for me, I took the opportunity to get in touch with the other companies in the lobby. Mainly, to create some awareness about our IT communities but also to see whether there might be options for future engagement in common activities, too. So far, I was able to speak to representatives of the following companies: ACCA Mauritius Business at Work Infomil LinkByNet Microsoft Indian Ocean Islands & French Pacific Spherinity Training Institute Spoon Consulting Ltd. State Informatics Ltd. Unfortunately, I only had a quick chat with an HR representative of LinkByNet but I fully count on our MSCC members like Nitin or LUGM member Ronny to spread our intentions over there.  So far, all of the representatives were really interested in our concepts and activities and I'm currently catching up with an introduction flyer for the MSCC that I'm going to send out to all those contacts via mail. It would be great to have more craftsmen as well as professional support on board. Some pictures from the event MSCC: Fantastic outlook for the near future. Announcements were made on Big data, nanotechnology, and space control centre in Mauritius. Interesting! MSCC: The lobby area was cramped with students. Great way to exchange and network. Good luck to all candidates! Passing the relay staff to... I recommend you to continue to read about the first Career & IT Fair on Ish's blog. He has a great summary and more details on those two days of IT activities than I have. Thanks and feel free to leave a comment (or two)... 

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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• Short Season, Long Models - Dealing with Seasonality

  - by Michel Adar

  Accounting for seasonality presents a challenge for the accurate prediction of events. Examples of seasonality include: ·         Boxed cosmetics sets are more popular during Christmas. They sell at other times of the year, but they rise higher than other products during the holiday season. ·         Interest in a promotion rises around the time advertising on TV airs ·         Interest in the Sports section of a newspaper rises when there is a big football match There are several ways of dealing with seasonality in predictions. Time Windows If the length of the model time windows is short enough relative to the seasonality effect, then the models will see only seasonal data, and therefore will be accurate in their predictions. For example, a model with a weekly time window may be quick enough to adapt during the holiday season. In order for time windows to be useful in dealing with seasonality it is necessary that: The time window is significantly shorter than the season changes There is enough volume of data in the short time windows to produce an accurate model An additional issue to consider is that sometimes the season may have an abrupt end, for example the day after Christmas. Input Data If available, it is possible to include the seasonality effect in the input data for the model. For example the customer record may include a list of all the promotions advertised in the area of residence. A model with these inputs will have to learn the effect of the input. It is possible to learn it specific to the promotion – and by the way learn about inter-promotion cross feeding – by leaving the list of ads as it is; or it is possible to learn the general effect by having a flag that indicates if the promotion is being advertised. For inputs to properly represent the effect in the model it is necessary that: The model sees enough events with the input present. For example, by virtue of the model lifetime (or time window) being long enough to see several “seasons” or by having enough volume for the model to learn seasonality quickly. Proportional Frequency If we create a model that ignores seasonality it is possible to use that model to predict how the specific person likelihood differs from average. If we have a divergence from average then we can transfer that divergence proportionally to the observed frequency at the time of the prediction. Definitions: Ft = trailing average frequency of the event at time “t”. The average is done over a suitable period of to achieve a statistical significant estimate. F = average frequency as seen by the model. L = likelihood predicted by the model for a specific person Lt = predicted likelihood proportionally scaled for time “t”. If the model is good at predicting deviation from average, and this holds over the interesting range of seasons, then we can estimate Lt as: Lt = L * (Ft / F) Considering that: L = (L – F) + F Substituting we get: Lt = [(L – F) + F] * (Ft / F) Which simplifies to: (i)                  Lt = (L – F) * (Ft / F)  +  Ft This latest expression can be understood as “The adjusted likelihood at time t is the average likelihood at time t plus the effect from the model, which is calculated as the difference from average time the proportion of frequencies”. The formula above assumes a linear translation of the proportion. It is possible to generalize the formula using a factor which we will call “a” as follows: (ii)                Lt = (L – F) * (Ft / F) * a  +  Ft It is also possible to use a formula that does not scale the difference, like: (iii)               Lt = (L – F) * a  +  Ft While these formulas seem reasonable, they should be taken as hypothesis to be proven with empirical data. A theoretical analysis provides the following insights: The Cumulative Gains Chart (lift) should stay the same, as at any given time the order of the likelihood for different customers is preserved If F is equal to Ft then the formula reverts to “L” If (Ft = 0) then Lt in (i) and (ii) is 0 It is possible for Lt to be above 1. If it is desired to avoid going over 1, for relatively high base frequencies it is possible to use a relative interpretation of the multiplicative factor. For example, if we say that Y is twice as likely as X, then we can interpret this sentence as: If X is 3%, then Y is 6% If X is 11%, then Y is 22% If X is 70%, then Y is 85% - in this case we interpret “twice as likely” as “half as likely to not happen” Applying this reasoning to (i) for example we would get: If (L < F) or (Ft < (1 / ((L/F) + 1)) Then  Lt = L * (Ft / F) Else Lt = 1 – (F / L) + (Ft * F / L)  

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• 4 Ways Your Brand Can Jump From the Edge of Space

  - by Mike Stiles

  Can your brand’s social media content captivate the world and make it hold its collective breath? Can you put something on the screen that’s so compelling that your audience can’t look away? Will they want to make sure their friends see it so they can talk about it? If not, you’re probably not with Red Bull. I was impressed with Red Bull’s approach to social content even before Felix Baumgartner’s stunning skydive from the edge of space. And then they did this. According to Visible Measures, videos of the jump scored 50 million views in 4 days. 1,700 clips were generated from both official and organic sources. The live stream was the most watched YouTube Stream of all time (8 million concurrent viewers). The 2nd most watched live stream was…Felix’ first attempt Oct. 9. Are you ready to compete with that? I ask that question because some brands are still out there tying themselves up in knots about whether or not they should tweet. The public’s time and attention are scarce commodities, commodities they value greatly. The competition amongst brands for that time and attention is intense and going up like Felix’s capsule. If you still view your press releases as “content,” you won’t even be counted as being among the competition. Here are 5 lessons learned from Red Bull’s big leap: 1. They have a total understanding of their target market and audience. Not only do they have an understanding of it, they do something about it. They act on it. They fill the majority of their thoughts with what the audience wants. They hunger for wild applause from that audience. They want to do things that embrace the audience’s lifestyle and immerse in it so the target will identify the brand as “one of them.” Takeaway: BE your target market. 2. They deliver content that strikes the audience right where they emotionally live. If you want your content to have impact, you have to make your audience’s heart race, or make them tear up, or make them laugh. Label them “data points” all you want, but humans are emotional creatures. No message connects that’s not carried in on an emotion. Takeaway: You’re on the inside. If your content doesn’t make you say “wow,” it’s unlikely it will register with fans. 3. They put aside old school marketing and don’t let their content be degraded into a commercial. Their execs seem to understand the value in keeping a lid on the hard sell. So many brands just can’t bring themselves to disconnect advertising and social content. The result is, otherwise decent content gets contaminated with a desperation the viewer can smell a mile away. Think the Baumgartner skydive didn’t do Red Bull any good since he wasn’t drinking one on the way down while singing a jingle? Analysis company Taykey discovered that at the peak of the skydive buzz, about 1% of all online conversation was about the jump. Mentions of Red Bull constituted 1/3 of 1% of all Internet activity. Views of other Red Bull videos also shot up. Takeaway: Chill out with the ads. Your brand will get full credit for entertaining/informing fans in a relevant way, provided you do it. 4. They don’t hesitate to ask, “What can we do next”? Most corporate cultures are a virtual training facility for “we can’t do that.” Few are encouraged to innovate or think big, if think at all. Thinking big involves faith, and work. It means freedom and letting employees run a little wild with their ideas. There will always be the opportunity to let fear of everything that moves creep in and kill grand visions dead in their tracks. Experimenting must be allowed. Failure must be allowed. Red Bull didn’t think big. They thought mega. They tried to outdo themselves. Felix could have gone ahead and jumped halfway up, thinking, “This is still relatively high up. Good enough.” But that wouldn’t have left us breathless. Takeaway: Go for it. Jump. In putting up social properties and gathering fans of your brand, you’ve basically invited people to a party. A good host doesn’t just set out warm beer and stale chips because that’s inexpensive and easy. Be on the lookout for ways to make your guests walk away saying, “That was epic.”

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• Soft lockup after upgrade - cannot install from live CD

  - by nbm

  I dual-boot MacIntel Core 2 duo. nVidia graphics. Ran upgrade from ubuntu 13.10 to 14.04 (64 bit). On restart ran into {numbers} Bug: soft lockup - CPU#0 stuck for 22s! [swapper/0:1] Tried loading earlier kernel: same problem Tried re-installing ubuntu from a liveCD that has worked in the past: version 13.04. Same problem. Tried re-partitioning hard drive using Mac OS X disk utility and then installing ubuntu 14.04LTS from liveCD. Same problem. Not possible to verify liveCD disk (creates same "soft lockup" bug.) Tried installing from the liveCD with version 13.04 that I know works (that's how I got Ubuntu on this machine in the first place.) Same problem. I know this is not a hardware problem as OS X works just fine, I am using it right now on the same machine. I have been using various versions of Ubuntu for 2 years. Things I cannot do: Open a terminal Verify CD image Start ubuntu from CD (same soft lockup problem) This problem is similar to some other questions, none of which have been satisfactorily answered: Ubuntu 14.04 soft lockup on Vostro 3500 Cannot do fresh install of Ubuntu 13.04 while booting from DVD: "soft lockup" bug Live CD stalls when installing Ubuntu 13.10 UPDATE 6/11/14: Following some much-appreciated advice from bain (see below) I burned a 12.04LTS disk and started with kernel parameters: noapic, no1apic, acpi=off, nomodeset, elevator=deadline, and clocksource=jiffies. With all of these parameters I was able to load the 12.04LTS CD ("Try without installing"). It worked fine. However, as soon as I tried to install Ubuntu from the CD, my wired ethernet (eth0) connection would hang. There are already various askubuntu questions and bug reports about this problem, none of which had answers for me. (E.g., dhclient eth0 does nothing, none of the various reset commands does anything, manually setting IP &etc does nothing. I could reliably kill the ethernet connection by clicking "install ubuntu" every single time.) I could go ahead and install 12.04 without an internet connection, but the install would freeze after mostly completing (I tried several times.) There were some relevant error messages in the details of the install output script that, IIRC, had to do with searching for missing files and not being able to access eth0 (internet) to get them. To be honest I gave up at that point and I'm not sure I wrote those down. If I find some notes I will post them. At this point I no longer have Ubuntu on my system. I wiped the partitions and am using exclusively OS X. I am leaving this question in case it helps anyone else with similar problems. I love open source and I love Linux, and the next machine I get I will probably just build from Arch. At the moment I miss repositories and a lot of other things about Ubuntu, but the OS X terminal is 'nix, I can pretty much use all the open source apps I like, and while I am not a fan of the Apple software it gets the job done for me. Unlike Ubuntu, which can't even install. I realize this isn't necessarily a place for a soapbox speech, but when I first installed 12.04 several years ago there were already people in the community complaining that Canonical was going too "commercial". But I loved it. Several years later and all I've seen is Canonical adding more not-so-useful bells and whistles to Ubuntu while continually failing to fix basic problems on upgrades. With a dual-boot (and sometimes triple-boot) system it always took me some tweaking to get an upgrade to work, and to some extent that is okay. But at this point I feel like Canonical ought to just put a price tag on Ubuntu. All I see is more commercialism and advertising and product tie-ins, and ongoing problems do not get fixed. I am a big fan of open-source, not-for profit enterprise. I am also a big fan of for-profit enterprise, which certainly has its place and usefulness. I am not a fan of companies who pretend to be in favor of open source but really are just out to make a buck, and IMNSHO that is what Canonical has become. This is a great community and I wish you all the best, but my next install of Linux will not be Ubuntu.

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• Sysadmin 101: How can I figure out why my server crashes and monitor performance?

  - by bflora

  I have a Drupal-powered site that seems to have neverending performance problems. It was butt-slow about 5 months ago. I brought in some guys who installed nginx for anonymous visitors, ajaxified a few queries so they wouldn't fire during page load, and helped me find a few bottlenecks in the code. For about a month, the site was significantly faster, though not "fast" by any stretch of the word. Meanwhile, I'm now shelling out $400/month to Slicehost to host a site that gets less than 5,000/uniques a day. Yes, you read that right. Go Drupal. Recently the site started crashing again and is slow again. I can't afford to hire people to come in, study my code from top to bottom, and make changes that may or may not help anymore. And I can't afford to throw more hardware at the problem. So I need to figure out what the problem is myself. Questions: When apache crashes, is it possible to find out what caused it to crash? There has to be a way, right? If so, how can I do this? Is there software I can use that will tell me which process caused my server to die? (e.g. "Apache crashed because someone visited page X." or "Apache crashed because you were importing too many RSS items from feed X.") There's got to be a way to learn this, right? What's a good, noob-friendly way to monitor my current apache performance? My developer friends tell me to "just use Top, dude," but Top shows me a bunch of numbers without any context. I have no clue what qualifies as a bad number or a good number in Top, or which processes are relevant and which aren't. Are there any noob-friendly server monitoring tools out there? Ideally, I could have a page that would give me a color-coded indicator about how apache is performing and then show me a list of processes or pages that are sucking right now. This way, I could know when performance is bad and then what's causing it to be so bad. Why does PHP memory matter? My apparently has a 30MB memory foot print. Will it run faster if I bring that number down? Thanks for any advice. I spent a year or so trying to boost my advertising income so I could hire a contractor to solve my performance woes. I didn't want to have to learn all this sysadmin voodoo. I'm now resigned to the fact that might not have a choice.

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• Cannot ping host stale ARP cache?

  - by gkchicago

  I am having a strange issue with a Debian (Lenny/Linux 2.6.26-2-amd64) that has been driving me nuts. On some machines within my network I can ping the host in question just fine, other times I have to manually hard-code the ARP ethernet address for the IP in order to establish connectivity. I've finally worked it down to somehow involving ARP. I just found how to fix it in a way that made it work but I'm looking for help explaining this issue and also I don't trust my fix to be permanent.. My thought process has been the following but I just can't make any sense out of it: Could it be the card? (Intel 82555 rev 4) Could it be because there are two network cards? (Default route is eth0) Could it be because of the network aliases? Lenny? AMD x86_64? Argh.. Thank you for any insight you might have // Ping doesn't go thru [gordon@ubuntu ~]$ ping 192.168.135.101 PING 192.168.135.101 (192.168.135.101) 56(84) bytes of data. --- 192.168.135.101 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3014ms // Here's the ARP Table, sometimes the .151 address is good, sometimes it // also matches the Gateways MAC like .101 is doing right here. [gordon@ubuntu ~]$ cat /proc/net/arp IP address HW type Flags HW address Mask Device 192.168.135.15 0x1 0x2 00:0B:DB:2B:24:89 * eth0 192.168.135.151 0x1 0x2 00:0B:6A:3A:30:A6 * eth0 192.168.135.1 0x1 0x2 00:1A:A2:2D:2A:04 * eth0 192.168.135.101 0x1 0x2 00:1A:A2:2D:2A:04 * eth0 // Drop the bad arp table listing and set it manually based on /sbin/ifconfig [gordon@ubuntu ~]$ sudo arp -d 192.168.135.101 [gordon@ubuntu ~]$ sudo arp -s 192.168.135.101 00:0B:6A:3A:30:A6 // Ping starts going thru..?!? [gordon@ubuntu ~]$ ping 192.168.135.101 PING 192.168.135.101 (192.168.135.101) 56(84) bytes of data. 64 bytes from 192.168.135.101: icmp_seq=1 ttl=64 time=15.8 ms 64 bytes from 192.168.135.101: icmp_seq=2 ttl=64 time=15.9 ms 64 bytes from 192.168.135.101: icmp_seq=3 ttl=64 time=16.0 ms 64 bytes from 192.168.135.101: icmp_seq=4 ttl=64 time=15.9 ms --- 192.168.135.101 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3012ms rtt min/avg/max/mdev = 15.836/15.943/16.064/0.121 ms The following is my network config on this. gordon@db01:~$ /sbin/ifconfig eth0 Link encap:Ethernet HWaddr 00:0b:6a:3a:30:a6 inet addr:192.168.135.151 Bcast:192.168.135.255 Mask:255.255.255.0 inet6 addr: fe80::20b:6aff:fe3a:30a6/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:15476725 errors:0 dropped:0 overruns:0 frame:0 TX packets:10030036 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:18565307359 (17.2 GiB) TX bytes:3412098075 (3.1 GiB) eth0:0 Link encap:Ethernet HWaddr 00:0b:6a:3a:30:a6 inet addr:192.168.135.150 Bcast:192.168.135.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 eth0:1 Link encap:Ethernet HWaddr 00:0b:6a:3a:30:a6 inet addr:192.168.135.101 Bcast:192.168.135.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 eth1 Link encap:Ethernet HWaddr 00:e0:81:2a:6e:d0 inet addr:10.10.62.1 Bcast:10.10.62.255 Mask:255.255.255.0 inet6 addr: fe80::2e0:81ff:fe2a:6ed0/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:10233315 errors:0 dropped:0 overruns:0 frame:0 TX packets:19400286 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1112500658 (1.0 GiB) TX bytes:27952809020 (26.0 GiB) Interrupt:24 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:387 errors:0 dropped:0 overruns:0 frame:0 TX packets:387 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:41314 (40.3 KiB) TX bytes:41314 (40.3 KiB) gordon@db01:~$ sudo mii-tool -v eth0 eth0: negotiated 100baseTx-FD, link ok product info: Intel 82555 rev 4 basic mode: autonegotiation enabled basic status: autonegotiation complete, link ok capabilities: 100baseTx-FD 100baseTx-HD 10baseT-FD 10baseT-HD advertising: 100baseTx-FD 100baseTx-HD 10baseT-FD 10baseT-HD flow-control link partner: 100baseTx-FD 100baseTx-HD 10baseT-FD 10baseT-HD gordon@db01:~$ sudo route Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface localnet * 255.255.255.0 U 0 0 0 eth0 10.10.62.0 * 255.255.255.0 U 0 0 0 eth1 default 192.168.135.1 0.0.0.0 UG 0 0 0 eth0

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• Ubuntu 12 crashed and took down network

  - by Leopd

  We recently set up a new Ubuntu 12.04LTS server on our network. It's not fully configured so it's not doing much beyond sshd and a default apache2 install. But this evening it appears to have crashed. It wasn't responding to the network or the keyboard. But the worst part is, it took down the entire network. My knowledge of the network stack below OSI layer 3 is very limited, so the rest confuses me. When this machine was physically connected to the network, no other machine could connect to the outside internet. When things were broken, running arp showed that our gateway's IP address (10.0.1.1) was listed as "invalid." Unplugging the server from the network fixed the problem, and plugging it back in broke it again. So the crashed server was advertising itself as owning the gateway's IP address? There's nothing at all in syslog during the time when it was causing problems. Any ideas about how to figure out what went wrong or what we can do to prevent it from happening again? I'm hesitant to even put the machine back on the network right now. Update ** It crashed again, and I ran tcpdump -penn arp (thanks bahamat!) for several minutes and got this... (timestamps and duplicate lines removed) 00:1e:65:f8:dc:24 > ff:ff:ff:ff:ff:ff, ethertype ARP (0x0806), length 60: Request who-has 10.0.1.1 tell 10.0.2.191, length 46 00:1e:65:f8:dc:24 > ff:ff:ff:ff:ff:ff, ethertype ARP (0x0806), length 60: Request who-has 10.0.1.44 tell 10.0.2.191, length 46 60:d8:19:d4:71:d6 > ff:ff:ff:ff:ff:ff, ethertype ARP (0x0806), length 60: Request who-has 10.0.1.1 tell 10.0.2.125, length 46 d4:9a:20:04:e9:78 > ff:ff:ff:ff:ff:ff, ethertype ARP (0x0806), length 42: Request who-has 192.168.1.1 tell 192.168.1.100, length 28 Update 2 ** When the network is functioning properly, arping -c4 10.0.1.1 returns this: ARPING 10.0.1.1 60 bytes from c0:c1:c0:77:25:8e (10.0.1.1): index=0 time=267.982 usec 60 bytes from c0:c1:c0:77:25:8e (10.0.1.1): index=1 time=422.955 usec 60 bytes from c0:c1:c0:77:25:8e (10.0.1.1): index=2 time=299.215 usec 60 bytes from c0:c1:c0:77:25:8e (10.0.1.1): index=3 time=366.926 usec --- 10.0.1.1 statistics --- 4 packets transmitted, 4 packets received, 0% unanswered (0 extra) When the bad server is plugged in, arping -c4 10.0.1.1 returns: ARPING 10.0.1.1 --- 10.0.1.1 statistics --- 4 packets transmitted, 0 packets received, 100% unanswered (0 extra) Context ** 10.0.x.x is the main subnet. 10.0.1.1 is the main internet gateway 10.0.1.44 is a printer 10.0.2.* devices are all laptops / workstations I have no idea what's using the 192.168.x.x subnet -- your guesses are at least as good as mine. A VM on a workstation? A misconfigured WAP? Somebody re-sharing wifi? A machine that failed to DHCP? The offending ubuntu server's MAC address ends in cd:80 so isn't listed in the dump. It should DHCP to 10.0.3.3 Thanks for any help. This ARP stuff is all voodoo to me. Packets just go to IP addresses, right? ;)

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• Who IS Brian Solis?

  - by Michael Snow

  Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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• WWDC and Tech Ed: A Tale of Two DevCons

  - by andrewbrust

  Next week marks the first full week of June.  Summer will feel in full swing and it will be a pretty big season for technology.  In seeming acknowledgement of that very fact, both Apple and Microsoft will be holding large developers conferences starting Monday.  Apple will hold its annual Worldwide Developers Conference (WWDC) in lovely San Francisco and Microsoft will hold its Tech Ed conference in muggy, oil-laden yet soulful New Orleans.  A brief survey of each show reveals much about the differences in each company’s offerings, strategy, and approach to customers and partners. In the interest of full disclosure, I must explain that I will be speaking at Microsoft’s Tech Ed show, and have done so, on and off, since 2003.  I have never been to an Apple conference and, as readers of this blog may know, I acquired my first ever Apple product 2 months ago when I bought an iPad on the day of that product’s launch.  I think I have keen insights into Microsoft’s conference.  My ability to comment on Apple’s event ranges somewhere between backseat driver and naive observer.  Just so you know. Although both shows cater to their respective company’s developers, there are a number of differences in the events’ purposes and content approaches.  First off, let’s consider each show as a news and PR vehicle.  WWDC will feature Steve Jobs’ keynote address and most likely will be where Apple officially reveals details of its 4th-generation iPhone. Jobs will likely also provide deep background information on the corresponding iPhone OS release.  These presumed announcements will make the show a magnet for the tech press and tech blogger elite.  Apple’s customers will be interested too, especially since the iPhone OS release will likely be made available to owners of existing iPhone, iPod Touch and iPad devices. Tech Ed, on the other hand, may not be especially newsworthy at all.  The keynote address will be given by Bob Muglia, who is President of the company’s Server and Tools Division, and he’ll likely be reviewing things more than previewing them. That’s because the company has, in the last 6-8 months, already released new versions of a majority of its products, including Windows, Office, SharePoint, SQL Server, Exchange, its Azure cloud platform, its .NET software development layer, its Silverlight Rich Internet Application (RIA) technology and its Visual Studio developer suite.  Redmond’s product pipeline has functioned more like a firehose of late, and the company has a ton of work to do to get developers up to speed on everything that’s new. I know I keep saying “developers,” but in Tech Ed’s case, that’s not really accurate.  In North America, Tech Ed caters to both developers and IT pros (i.e. technologists who work with physical IT infrastructure, as well as security and administration of the server software that runs on it).  This pairing has, since its inception, struck some as anomalous and others, including many exhibitors, as very smart. Certainly, it means Tech Ed ends up being a confab for virtually all professionals in Microsoft’s ecosystem.  And this year, Microsoft’s Business Intelligence (BI) conference will be co-located with Tech Ed, further enhancing that fusion effect. Clearly then, Microsoft’s show will focus on education, as its name assures us.  Apple’s will serve as both a press event and an opportunity to get its own App Store developer channel synced up with its newest technology advances.  For example, we already know that iPhone OS 4.0 will provide for a limited multitasking capability; that will only work well if people know how to code to it in a capable way.  Apple also told us its iAd advertising platform will be part of the new OS, and Steve Jobs insists that’s to provide a revenue opportunity for developers.  This too, then, needs to be explicated and soaked up buy the faithful. A look at each show’s breakout session lineup provides some interesting takeaways.  WWDC will have very few Mac-specific sessions on offer, and virtually no sessions that at are IT- or “Enterprise-“ related.  It’s all about the phone, music players and tablets.  However, WWDC will have plenty of low-level, hardcore tech coverage of such things as Advanced Memory Analysis and Creating Secure Applications, as well as lots of rich media-related content like Core Animation and Game Design and Development.  Beyond Apple’s proprietary platform, WWDC will also feature an array of sessions on HTML 5 and other Web standards.  In all, WWDC offers over 100 technical sessions and hands-on labs. What about Tech Ed’s editorial content?  Like the target audience, it really runs the gamut.  The show has 21 tracks (versus WWDC’s 5) and more than 745 “learning opportunities” which include breakout sessions, demo stations, hands-on labs and BIrds of a Feather discussion sessions.  Topics range from Architecture talks like Patterns of Parallel Programming to cloud computing talks like Building High Capacity Compute Applications with Windows Azure to IT-focused topics like Virtualization of Microsoft SharePoint 2010 Farm Architecture.  I also count 19 sessions on Windows Phone 7.  Unfortunately, with regard to Web standards and HTML 5, only a few sessions are offered, all of them specific to Internet Explorer. All-in-all, Apple’s show looks more exciting and “sexier” than Tech Ed. Microsoft’s show seems a lot more enterprise-focused than WWDC. This is, of course, well in sync with each company’s approach and products.  Microsoft’s content is much wider ranging and bests WWDC in sheer volume of sessions and labs.  I suppose some might argue that less is more; others that Apple’s consumer-focused offerings simply don’t provide for the same depth of coverage to a business audience.  Microsoft has a serious focus on the cloud and  a paucity of coverage on client-side Web standards; Apple has virtually no cloud offering at all.  Again, this reflects each tech titan’s go-to-market strategy. My own take is that employees of each company should attend the other’s event.  The amount of mutual exclusivity in content may make sense in terms of corporate philosophy, but the reality is that each company could stand to diversify into the other’s territory, at least somewhat. My own talk at Tech Ed will focus on competitive analysis around Microsoft’s BI products.  Apple does not today figure into that analysis. Maybe one day it will.

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