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  • Dynamically created iframe used to download file triggers onload with firebug but not without

    - by justkt
    EDIT: as this problem is now "solved" to the point of working, I am looking to have the information on why. For the fix, see my comment below. I have an web application which repeatedly downloads wav files dynamically (after a timeout or as instructed by the user) into an iframe in order to trigger the a default audio player to play them. The application targets only FF 2 or 3. In order to determine when the file is downloaded completely, I am hoping to use the window.onload handler for the iframe. Based on this stackoverflow.com answer I am creating a new iframe each time. As long as firebug is enabled on the browser using the application, everything works great. Without firebug, the onload never fires. The version of firebug is 1.3.1, while I've tested Firefox 2.0.0.19 and 3.0.7. Any ideas how I can get the onload from the iframe to reliably trigger when the wav file has downloaded? Or is there another way to signal the completion of the download? Here's the pertinent code: HTML (hidden's only attribute is display:none;): <div id="audioContainer" class="hidden"> </div> JavaScript (could also use jQuery, but innerHTML is faster than html() from what I've read): waitingForFile = true; // (declared at the beginning of closure) $("#loading").removeClass("hidden"); var content = "<iframe id='audioPlayer' name='audioPlayer' src='" + /path/to/file.wav + "' onload='notifyLoaded()'></iframe>"; document.getElementById("audioContainer").innerHTML = content; And the content of notifyLoaded: function notifyLoaded() { waitingForFile = false; // (declared at beginning of the closure) $("#loading").addClass("hidden"); } I have also tried creating the iframe via document.createElement, but I found the same behavior. The onload triggered each time with firebug enabled and never without it. EDIT: Fixed the information on how the iframe is being declared and added the callback function code. No, no console.log calls here.

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  • In Java, howd do I iterate through lines in a textfile from back to front

    - by rogue780
    Basically I need to take a text file such as : Fred Bernie Henry and be able to read them from the file in the order of Henry Bernie Fred The actual file I'm reading from is 30MB and it would be a less than perfect solution to read the whole file, split it into an array, reverse the array and then go from there. It takes way too long. My specific goal is to find the first occurrence of a string (in this case it's "InitGame") and then return the position beginning of the beginning of that line. I did something like this in python before. My method was to seek to the end of the file - 1024, then read lines until I get to the end, then seek another 1024 from my previous starting point and, by using tell(), I would stop when I got to the previous starting point. So I would read those blocks backwards from the end of the file until I found the text I was looking for. So far, I'm having a heck of a time doing this in Java. Any help would be greatly appreciated and if you live near Baltimore it may even end up with you getting some fresh baked cookies. Thanks!

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  • Trying to modify the text of a document onkeydown is inserting text incorrectly.

    - by Benny
    I have the following html: <html> <head> <script> function myKeyDown() { var myDiv = document.getElementById('myDiv'); myDiv.innerHTML = myDiv.innerHTML.replace(/(@[a-z0-9_]+)/gi, '<strong>$1</strong>'); } function init() { document.addEventListener('keydown', myKeyDown, false); document.designMode = "on"; } window.onload = init; </script> </head> <body> <div id="myDiv"> This is my variable name: @varname. If I type here things go wrong... </div> </body> </html> My goal is to do a kind of syntax highlighting on edit, to highlight variable names that begin with an @ symbol. However, when I edit the document's body, the function runs but the cursor is automatically shifted to the beginning of the body before the keystroke is performed. My hypothesis is that the keypress event is trying to insert the new character at a specified index, but when I run the replace function the indices get messed up so it defaults the character insertion point to the beginning. I'm using Firefox to test by the way. Any help would be appreciated. Thanks, B.J.

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  • Important question about linq to SQL performance on high loaded web applications

    - by Alex
    I started working with linq to SQL several weeks ago. I got really tired of working with SQL server directly through the SQL queries (sqldatareader, sqlcommand and all this good stuff).  After hearing about linq to SQL and mvc I quickly moved all my projects to these technologies. I expected linq to SQL work slower but it suprisongly turned out to be pretty fast, primarily because I always forgot to close my connections when using datareaders. Now I don't have to worry about it. But there's one problem that really bothers me. There's one page that's requested thousands of times a day. The system gets data in the beginning, works with it and updates it. Primarily the updates are ++ @ -- (increase and decrease values). I used to do it like this UPDATE table SET value=value+1 WHERE ID=@I'd It worked with no problems obviously. But with linq to SQL the data is taken in the beginning, moved to the class, changed and then saved. Stats.registeredusers++; Db.submitchanges(); Let's say there were 100 000 users. Linq will say "let it be 100 001" instead of "let it be increased by 1". But if there value of users has already been increased (that happens in my site all the time) then linq will be like oops, this value is already 100 001. Whatever I'll throw an exception" You can change this behavior so that it won't throw an exception but it still will not set the value to 100 002. Like I said, it happened with me all the time. The stas value was increased twice a second on average. I simply had to rewrite this chunk of code with classic ado net. So my question is how can you solve the problem with linq

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  • Using a UITableViewController with a small-sized table?

    - by rpj
    When using a UITableViewController, the initWithStyle: method automatically creates the underlying UITableView with - according to the documentation - "the correct dimensions". My problem is that these "correct dimensions" seem 320x460 (the iPhone's screen size), but I'm pushing this TableView/Controller pair into a UINavigationController which is itself contained in a UIView, which itself is about half the height of the screen. No frame or bounds wrangling I can come up with seems to correctly reset the table's size, and as such it's "too long", meaning there are a collection of rows that are pushed off the bottom of the screen and are not visible nor reachable by scrolling. So my question comes down to: what is the proper way to tell a UITableViewController to resize its component UITableView to a specified rectangle? Thanks! Update I've tried all the techniques suggested here to no avail, but I did find one interesting thing: if I eschew the UINavigationController altogether (which I'm not yet willing to do for production, but as an experiment), and add the table view as a direct subview of the enclosing view I mentioned, the frame size given is respected. The very moment I re-introduce the UINavigationController into the mix, no matter if it is added as a subview before or after the table view, and no matter if alloc/init it before or after the table view is added as a subview, the result is the same as it was before. I'm beginning to suspect UINavigationController isn't much of a team player... Update 2 The suggestion to check frame size after the table view on screen was a good one: turns out that the navigation controller is in fact resizing it some time in between load and display. My solution, hacky at best, has been to cache the frame given on load and to reset it if changed at the beginning of tableView:cellForRowAtIndexPath:. Why there you ask? Because it's the one place I found that worked, that's why! I don't consider this a solution as it's obviously improper, but for the benefit of anyone else reading, it does seem to work.

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  • KERN-EXEC 3 when navigating within a text box (Symbian OS Browser Control)

    - by Andrew Flanagan
    I've had nothing but grief using Symbian's browser control on S60 3rd edition FP1. We currently display pages and many things are working smoothly. However, when inputting text into an HTML text field, the user will get a KERN-EXEC 3 if they move left at the beginning of the text input area (which should "wrap" it to the end) or if they move right at the end of the text input area (which should "wrap" it to the beginning). I can't seem to trap the input in OfferKeyEventL. I get the key event, I return EKeyWasConsumed and the cursor still moves. TKeyResponse CMyAppContainer::OfferKeyEventL(const TKeyEvent& aKeyEvent, TEventCode aType) { if (iBrCtlInterface) // My browser control { TBrCtlDefs::TBrCtlElementType type = iBrCtlInterface->FocusedElementType(); if (type == TBrCtlDefs::EElementActivatedInputBox || type == TBrCtlDefs::EElementInputBox) { if (aKeyEvent.iScanCode == EStdKeyLeftArrow || aKeyEvent.iScanCode == EStdKeyRightArrow) { return EKeyWasConsumed; } } } } I would be okay with completely disabling arrow key navigation but can't seem to do this. Any ideas? Am I going about this the wrong way? Has anyone here even worked with the Browser Control library (browserengine.lib) on S60 3.1?

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  • PHP Database connection practice

    - by Phill Pafford
    I have a script that connects to multiple databases (Oracle, MySQL and MSSQL), each database connection might not be used each time the script runs but all could be used in a single script execution. My question is, "Is it better to connect to all the databases once in the beginning of the script even though all the connections might not be used. Or is it better to connect to them as needed, the only catch is that I would need to have the connection call in a loop (so the database connection would be new for X amount of times in the loop). Yeah Example Code #1: // Connections at the beginning of the script $dbh_oracle = connect2db(); $dbh_mysql = connect2db(); $dbh_mssql = connect2db(); for ($i=1; $i<=5; $i++) { // NOTE: might not use all the connections $rs = queryDb($query,$dbh_*); // $dbh can be any of the 3 connections } Yeah Example Code #2: // Connections in the loop for ($i=1; $i<=5; $i++) { // NOTE: Would use all the connections but connecting multiple times $dbh_oracle = connect2db(); $dbh_mysql = connect2db(); $dbh_mssql = connect2db(); $rs_oracle = queryDb($query,$dbh_oracle); $rs_mysql = queryDb($query,$dbh_mysql); $rs_mssql = queryDb($query,$dbh_mssql); } now I know you could use a persistent connection but would that be one connection open for each database in the loop as well? Like mysql_pconnect(), mssql_pconnect() and adodb for Oracle persistent connection method. I know that persistent connection can also be resource hogs and as I'm looking for best performance/practice.

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  • tried to update hudson via dashboard and now it doesn;t work (windows)

    - by Tim
    I get the following now in the output log. I really wish I hadn't attempted to update teh version. What a hassle. Can anyone diagnose the issue here? Running from: C:\hudson\hudson.war [Winstone 2010/06/14 23:33:54] - Beginning extraction from war file hudson home directory: C:\hudson [Winstone 2010/06/14 23:33:56] - Error during HTTP listener init or shutdown java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind at java.net.PlainSocketImpl.socketBind(Native Method) at java.net.PlainSocketImpl.bind(Unknown Source) at java.net.ServerSocket.bind(Unknown Source) at java.net.ServerSocket.(Unknown Source) at java.net.ServerSocket.(Unknown Source) at winstone.HttpListener.getServerSocket(HttpListener.java:102) at winstone.HttpListener.run(HttpListener.java:116) at java.lang.Thread.run(Unknown Source) [Winstone 2010/06/14 23:33:56] - HTTP Listener shutdown successfully [Winstone 2010/06/14 23:33:56] - Winstone Servlet Engine v0.9.10 running: controlPort=disabled [Winstone 2010/06/14 23:33:56] - Error during AJP13 listener init or shutdown java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind at java.net.PlainSocketImpl.socketBind(Native Method) at java.net.PlainSocketImpl.bind(Unknown Source) at java.net.ServerSocket.bind(Unknown Source) at java.net.ServerSocket.(Unknown Source) at java.net.ServerSocket.(Unknown Source) at winstone.ajp13.Ajp13Listener.run(Ajp13Listener.java:99) at java.lang.Thread.run(Unknown Source) [Winstone 2010/06/14 23:33:56] - AJP13 Listener shutdown successfully Running from: C:\hudson\hudson.war [Winstone 2010/06/14 23:38:49] - Beginning extraction from war file hudson home directory: C:\hudson [Winstone 2010/06/14 23:38:51] - Winstone Servlet Engine v0.9.10 running: controlPort=disabled [Winstone 2010/06/14 23:38:51] - Error during AJP13 listener init or shutdown java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind at java.net.PlainSocketImpl.socketBind(Native Method) at java.net.PlainSocketImpl.bind(Unknown Source) at java.net.ServerSocket.bind(Unknown Source) at java.net.ServerSocket.(Unknown Source) at java.net.ServerSocket.(Unknown Source) at winstone.ajp13.Ajp13Listener.run(Ajp13Listener.java:99) at java.lang.Thread.run(Unknown Source) [Winstone 2010/06/14 23:38:51] - AJP13 Listener shutdown successfully [Winstone 2010/06/14 23:38:51] - Error during HTTP listener init or shutdown java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind at java.net.PlainSocketImpl.socketBind(Native Method) at java.net.PlainSocketImpl.bind(Unknown Source) at java.net.ServerSocket.bind(Unknown Source) at java.net.ServerSocket.(Unknown Source) at java.net.ServerSocket.(Unknown Source) at winstone.HttpListener.getServerSocket(HttpListener.java:102) at winstone.HttpListener.run(HttpListener.java:116) at java.lang.Thread.run(Unknown Source) [Winstone 2010/06/14 23:38:51] - HTTP Listener shutdown successfully

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  • linq: SQL performance on high loaded web applications

    - by Alex
    I started working with linq to SQL several weeks ago. I got really tired of working with SQL server directly through the SQL queries (sqldatareader, sqlcommand and all this good stuff).  After hearing about linq to SQL and mvc I quickly moved all my projects to these technologies. I expected linq to SQL work slower but it suprisongly turned out to be pretty fast, primarily because I always forgot to close my connections when using datareaders. Now I don't have to worry about it. But there's one problem that really bothers me. There's one page that's requested thousands of times a day. The system gets data in the beginning, works with it and updates it. Primarily the updates are ++ @ -- (increase and decrease values). I used to do it like this UPDATE table SET value=value+1 WHERE ID=@I'd It worked with no problems obviously. But with linq to SQL the data is taken in the beginning, moved to the class, changed and then saved. Stats.registeredusers++; Db.submitchanges(); Let's say there were 100 000 users. Linq will say "let it be 100 001" instead of "let it be increased by 1". But if there value of users has already been increased (that happens in my site all the time) then linq will be like oops, this value is already 100 001. Whatever I'll throw an exception" You can change this behavior so that it won't throw an exception but it still will not set the value to 100 002. Like I said, it happened with me all the time. The stas value was increased twice a second on average. I simply had to rewrite this chunk of code with classic ado net. So my question is how can you solve the problem with linq

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  • How to encrypt/decrypt a file in Java?

    - by Petike
    Hello, I am writing a Java application which can "encrypt" and consequently "decrypt" whatever binary file. I am just a beginner in the "cryptography" area so I would like to write a very simple application for the beginning. For reading the original file, I would probably use the java.io.FileInputStream class to get the "array of bytes" byte originalBytes[] of the file. Then I would probably use some very simple cipher, for example "shift up every byte by 1" and then I would get the "encrypted" bytes byte encryptedBytes[] and let's say that I would also set a "password" for it, for example "123456789". Next, when somebody wants to "decrypt" that file, he has to enter the password ("123456789") first and after that the file could be decrypted (thus "shift down every byte by 1") and consequently saved to the output file via java.io.FileOutputStream I am just wondering how to "store" the password information to the encrypted file so that the decrypting application knows if the entered password and the "real" password equals? Probably it would be silly to add the password (for example the ASCII ordinal numbers of the password letters) to the beginning of the file (before the encrypted data). So my main question is how to store the password information to the encrypted file?

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  • Removing a pattern from the beggining and end of a string in ruby

    - by seaneshbaugh
    So I found myself needing to remove <br /> tags from the beginning and end of strings in a project I'm working on. I made a quick little method that does what I need it to do but I'm not convinced it's the best way to go about doing this sort of thing. I suspect there's probably a handy regular expression I can use to do it in only a couple of lines. Here's what I got: def remove_breaks(text) if text != nil and text != "" text.strip! index = text.rindex("<br />") while index != nil and index == text.length - 6 text = text[0, text.length - 6] text.strip! index = text.rindex("<br />") end text.strip! index = text.index("<br />") while index != nil and index == 0 text = test[6, text.length] text.strip! index = text.index("<br />") end end return text end Now the "<br />" could really be anything, and it'd probably be more useful to make a general use function that takes as an argument the string that needs to be stripped from the beginning and end. I'm open to any suggestions on how to make this cleaner because this just seems like it can be improved.

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  • System Calls in windows & Native API?

    - by claws
    Recently I've been using lot of Assembly language in *NIX operating systems. I was wondering about the windows domain. Calling convention in linux: mov $SYS_Call_NUM, %eax mov $param1 , %ebx mov $param2 , %ecx int $0x80 Thats it. That is how we should make a system call in linux. Reference of all system calls in linux: Regarding which $SYS_Call_NUM & which parameters we can use this reference : http://docs.cs.up.ac.za/programming/asm/derick_tut/syscalls.html OFFICIAL Reference : http://kernel.org/doc/man-pages/online/dir_section_2.html Calling convention in Windows: ??? Reference of all system calls in Windows: ??? Unofficial : http://www.metasploit.com/users/opcode/syscalls.html , but how do I use these in assembly unless I know the calling convention. OFFICIAL : ??? If you say, they didn't documented it. Then how is one going to write libc for windows without knowing system calls? How is one gonna do Windows Assembly programming? Atleast in the driver programming one needs to know these. right? Now, whats up with the so called Native API? Is Native API & System calls for windows both are different terms referring to same thing? In order to confirm I compared these from two UNOFFICIAL Sources System Calls: http://www.metasploit.com/users/opcode/syscalls.html Native API: http://undocumented.ntinternals.net/aindex.html My observations: All system calls are beginning with letters Nt where as Native API is consisting of lot of functions which are not beginning with letters Nt. System Call of windows are subset of Native API. System calls are just part of Native API. Can any one confirm this and explain.

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  • Generating a python file

    - by fema
    Hi! I'm havin issues with python (imo python itself is an issue). I have a txt file, it contains a custom language and I have to translate it to a working python code. The input: import sys n = int(sys.argv[1]) ;;print "Beginning of the program!" LOOP i in range(1,n) {print "The number:";;print i} BRANCH n < 5 {print n ;;print "less than 5"} The wanted output looks exactly like this: import sys n = int(sys.argv[1]) print "Beginning of the program!" for i in range(1,n) : print "The number:" print i if n < 5 : print n print "less than 5" The name of the input file is read from parameter. The out file is out.py. In case of a wrong parameter, it gives an error message. The ;; means a new line. When I tried to do it, I made an array, I read all the lines into it, split by " ". Then I wanted to strip it from the marks I don't need. I made 2 loops, one for the lines, one for the words. So then I started to replace the things. Everything went fine until it came to the } mark. It finds it, but it can not replace or strip it. I have no more idea what to do. Could someone help me, please? Thanks in advance!

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  • How to store and collect data for mining such information as most viewed for last 24 hours, last 7 d

    - by Kirzilla
    Hello, Let's imagine that we have high traffic project (a tube site) which should provide sorting using this options (NOT IN REAL TIME). Number of videos is about 200K and all information about videos is stored in MySQL. Number of daily video views is about 1.5KK. As instruments we have Hard Disk Drive (text files), MySQL, Redis. Views top viewed top viewed last 24 hours top viewed last 7 days top viewed last 30 days top rated last 365 days How should I store such information? The first idea is to log all visits to text files (single file per hour, for example visits_20080101_00.log). At the beginning of each hour calculate views per video for previous hour and insert this information into MySQL. Then recalculate totals (for last 24 hours) and update statistics in tables. At the beginning of every day we have to do the same but recalculate for last 7 days, last 30 days, last 365 days. This method seems to be very poor for me because we have to store information about last 365 days for each video to make correct calculations. Is there any other good methods? Probably, we have to choose another instruments for this? Thank you.

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  • C++: Conceptual problem in designing an intepreter

    - by sub
    I'm programming an interpreter for an experimental programming language (educational, fun,...) So far, everything went well (Tokenizer & Parser), but I'm getting a huge problem with some of the data structures in the part that actually runs the tokenized and parsed code. My programming language basically has only two types, int and string, and they are represented as C++ strings (std class) and ints Here is a short version of the data structure that I use to pass values around: enum DataType { Null, Int, String } class Symbol { public: string identifier; DataType type; string stringValue; int intValue; } I can't use union because string doesn't allow me to. This structure above is beginning to give me a headache. I have to scatter code like this everywhere in order to make it work, it is beginning to grow unmaintainable: if( mySymbol.type == Int ) { mySymbol.intValue = 1234; } else { mySymbol.stringValue = "abcde"; } I use the Symbol data structure for variables, return values for functions and general representation of values in the programming language. Is there any better way to solve this? I hope so!

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  • Calculating week of specified date.

    - by Louis W
    Does PHP calculate weeks as being Sunday - Saturday? For a given date I am trying to determine the beginning and ending date of it's week as well as the beginning date of the next/previous weeks. Everything works fine unless I pass in a Sunday and it thinks the date is in a previous week. $start = $_GET['start']; $year = date('Y', strtotime($start)); $week = date('W', strtotime($start)); $sunday = strtotime($year.'W'.$week.'0'); $next = strtotime('+7 Days', $sunday); $prev = strtotime('-7 Days', $sunday); echo '<p>week: ' . $week . '</p>'; echo '<p>sunday: ' . date('Y-m-d', $sunday) . '</p>'; echo '<p>next:' . date('Y-m-d', $next) . '</p>'; echo '<p>prev: ' . date('Y-m-d', $prev) . '</p>'; Outcome: 2011-01-09 (Sunday) Week: 01 WRONG 2011-01-10 (Monday) Week: 02 RIGHT 2011-01-15 (Saturday) Week: 02 RIGHT

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  • PHP Fix Warning: Cannot modify header information - headers already sent...

    - by Storm Kiernan
    Warning: Cannot modify header information - headers already sent by (output started at /home/blocexco/public_html/homepage.php:73) in /home/blocexco/public_html/classes/mysql/mysql.security.php on line 99 This error is repeated a second time for mysql.security.php on line 100. homepage:73 <div class="login"> <?php require_once 'login.php'; ?> </div> mysql.security.php: 99-100 setcookie('username', "", time() - (60 * 60 * 24 * 365)); setcookie('password', "", time() - (60 * 60 * 24 * 365)); I know this isn't a "BOM" issue as I've read about. There is output before and after my calls to header() and setcookie() functions - this is necessary since the homepage includes a php file which then injects the right login or logout form. I've heard about using ob_start() at the beginning of content, but that's not a very specific instruction...I tried placing it at the beginning of homepage.php (just before the html tag) and that didn't fix anything. I'm new to PHP (a few days in, and new to web-app dev in general). To be honest, it blows my mind that I can't just change which page I am on, via php without bending over backwards...

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  • why i change the alpha value of UIImageView but no effect?

    - by chancy
    I am working on a reader app. when you read one magazine, it will display first five pages and download the rest pages one by one. there is a scrollview to view the thumbnail image of pages. At the beginning, if the page needs downloading, the corresponding thumbnail view's alpha value is set to 0.5. when the page is downloaded, i will update the thumbnail view's value to 1.0. I use one operation to download the page, and when one is downloaded i use delegate to set thumbnail view's alpha. But when i update thumbnail view's alpha value, it still the same as the beginning. it seems the alpha has no effect. I wonder is there anything wrong with my code? some snippets are as follows: In the PageViewController.m - (void)downloadPages { DownloadOperation *op = [[DownloadOperation alloc] initWithMagazine:magazine]; op.delegate = self; [[(AppDelegate *)[[UIApplication sharedApplication] delegate] sharedOperationQueue] addOperation:op]; } - (void)downloadOperation:(DownloadOperation *)operation finishedAtIndex:(NSUInteger)index { if (thumbScrollView){ [thumbScrollView viewWithTag:THUMBVIEW_OFFSET+index].alpha = 1.0; } } In DownloadOperation.m - (void)main { // ... NSUInteger index = 0; for (Page *page in mMagazine.pages) { if (/*page doesn't exist*/){ // download the page; if ([delegate respondsToSelector:@selector(downloadOperation:finishedAtIndex:)]) { [delegate downloadOperation:self finishedAtIndex:index]; } } index++; } }

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  • Program that edits string and prints each word individually with C

    - by Michael_19
    I keep getting the error segmentation fault (core dumped) when I run my progam. #include<stdio.h> #include<stdlib.h> int nextword(char *str); int main(void) { char str[] = "Hello! Today is a beautiful day!!\t\n"; int i = nextword(str); while(i != -1) { printf("%s\n",&(str[i])); i = nextword(NULL); } return 0; } int nextword(char *str) { // create two static variables - these stay around across calls static char *s; static int nextindex; int thisindex; // reset the static variables if (str != NULL) { s = str; thisindex = 0; // TODO: advance this index past any leading spaces while (s[thisindex]=='\n' || s[thisindex]=='\t' || s[thisindex]==' ' ) thisindex++; } else { // set the return value to be the nextindex thisindex = nextindex; } // if we aren't done with the string... if (thisindex != -1) { nextindex = thisindex; // TODO: two things // 1: place a '\0' after the current word // 2: advance nextindex to the beginning // of the next word while (s[nextindex] != ' ' && s[nextindex] != '\0') nextindex++; str[nextindex] = '\0'; nextindex++; } return thisindex; } The goal of the program is to print each word in the string str[] to the console on a new line. I am a beginning programmer and this is an assignment so I must use this type of format (no string library allowed). I just would like to know where I went wrong and how I can fix it.

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  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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  • Error in installing ZTE AC2738 on ubuntu 3.0.0-12-generic

    - by Netro
    I am getting this error ,struct usb_serial_driver has no member named shutdown. I am installing on 64bit ubuntu 3.0.0-12-generic ... Beginning Verify CD ... ... Verify CD Succeed! ... Beginning Copy Install Package Files ... ... will take a long time, waiting 5 seconds, please ... Copy Install Package Files Succeed! ... 'ztemtApp' previous version not found. and install now Beginning install ... ... Current linux release version is 'Ubuntu' ... Checking 'App' process ... Checking old installation ... Installing ... Current Path is : . : /tmp/ztemt_datacard/Linux 1. Checking Previous Version ... 2. Copying Data Bin ... ... will take a few seconds, please waiting ... /tmp/ztemt_datacard/Linux 3. Auto Load Usb Driver Module ... Rather than invoking init scripts through /etc/init.d, use the service(8) utility, e.g. service acpid restart Since the script you are attempting to invoke has been converted to an Upstart job, you may also use the stop(8) and then start(8) utilities, e.g. stop acpid ; start acpid. The restart(8) utility is also available. acpid stop/waiting acpid start/running, process 11802 4. Changing pppd Options ... 5. Changing File Permission ... 6. Deleting Qt lib When Local QT Vertion > V4.4.0 ... ... Package 'libqtgui4' exist ... QT_VERSION = 4 7. Deleting process id file: EVDOApp.pid ... 8. Making USB Serial Driver Module : ztemt.ko ... ... will take a few seconds, please waiting ... make -C /lib/modules/3.0.0-12-generic/build M=/usr/local/bin/ztemtApp/zteusbserial/below2.6.27 modules make[1]: Entering directory `/usr/src/linux-headers-3.0.0-12-generic' CC [M] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.o /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘destroy_serial’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:159:14: error: ‘struct usb_serial_driver’ has no member named ‘shutdown’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:165:18: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_open’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:241:36: error: ‘struct usb_serial_port’ has no member named ‘mutex’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:246:8: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:251:6: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:253:10: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:265:3: warning: passing argument 1 of ‘serial->type->open’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:265:3: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:265:3: warning: passing argument 2 of ‘serial->type->open’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:265:3: note: expected ‘struct usb_serial_port *’ but argument is of type ‘struct file *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:270:20: error: ‘struct usb_serial_port’ has no member named ‘mutex’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:276:6: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:278:6: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:279:20: error: ‘struct usb_serial_port’ has no member named ‘mutex’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_close’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:355:18: error: ‘struct usb_serial_port’ has no member named ‘mutex’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:357:10: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:358:21: error: ‘struct usb_serial_port’ has no member named ‘mutex’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:371:8: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:372:10: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:375:3: error: too many arguments to function ‘port->serial->type->close’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:377:11: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:378:12: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:379:9: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:380:8: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:386:20: error: ‘struct usb_serial_port’ has no member named ‘mutex’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_write’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:407:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:413:2: warning: passing argument 1 of ‘port->serial->type->write’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:413:2: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:413:2: warning: passing argument 2 of ‘port->serial->type->write’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:413:2: note: expected ‘struct usb_serial_port *’ but argument is of type ‘const unsigned char *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:413:2: warning: passing argument 3 of ‘port->serial->type->write’ makes pointer from integer without a cast [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:413:2: note: expected ‘const unsigned char *’ but argument is of type ‘int’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:413:2: error: too few arguments to function ‘port->serial->type->write’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_write_room’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:429:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:435:2: warning: passing argument 1 of ‘port->serial->type->write_room’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:435:2: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_chars_in_buffer’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:451:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:457:2: warning: passing argument 1 of ‘port->serial->type->chars_in_buffer’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:457:2: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_throttle’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:472:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:479:3: warning: passing argument 1 of ‘port->serial->type->throttle’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:479:3: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_unthrottle’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:491:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:498:3: warning: passing argument 1 of ‘port->serial->type->unthrottle’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:498:3: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_ioctl’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:511:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:518:3: warning: passing argument 1 of ‘port->serial->type->ioctl’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:518:3: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:518:3: warning: passing argument 2 of ‘port->serial->type->ioctl’ makes integer from pointer without a cast [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:518:3: note: expected ‘unsigned int’ but argument is of type ‘struct file *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:518:3: error: too many arguments to function ‘port->serial->type->ioctl’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_set_termios’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:535:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:542:3: warning: passing argument 1 of ‘port->serial->type->set_termios’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:542:3: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:542:3: warning: passing argument 2 of ‘port->serial->type->set_termios’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:542:3: note: expected ‘struct usb_serial_port *’ but argument is of type ‘struct termios *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:542:3: error: too few arguments to function ‘port->serial->type->set_termios’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_break’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:554:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:561:3: warning: passing argument 1 of ‘port->serial->type->break_ctl’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:561:3: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_tiocmget’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:629:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:635:3: warning: passing argument 1 of ‘port->serial->type->tiocmget’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:635:3: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:635:3: error: too many arguments to function ‘port->serial->type->tiocmget’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘serial_tiocmset’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:651:11: error: ‘struct usb_serial_port’ has no member named ‘open_count’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:657:3: warning: passing argument 1 of ‘port->serial->type->tiocmset’ from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:657:3: note: expected ‘struct tty_struct *’ but argument is of type ‘struct usb_serial_port *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:657:3: warning: passing argument 2 of ‘port->serial->type->tiocmset’ makes integer from pointer without a cast [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:657:3: note: expected ‘unsigned int’ but argument is of type ‘struct file *’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:657:3: error: too many arguments to function ‘port->serial->type->tiocmset’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘usb_serial_port_work’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:697:12: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘port_release’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:709:2: error: ‘struct device’ has no member named ‘bus_id’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘usb_serial_probe’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:858:2: error: implicit declaration of function ‘lock_kernel’ [-Werror=implicit-function-declaration] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:861:3: error: implicit declaration of function ‘unlock_kernel’ [-Werror=implicit-function-declaration] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1034:3: error: ‘struct usb_serial_port’ has no member named ‘mutex’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1182:23: error: ‘struct device’ has no member named ‘bus_id’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1182:51: error: ‘struct device’ has no member named ‘bus_id’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1183:3: error: ‘struct device’ has no member named ‘bus_id’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘usb_serial_disconnect’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1257:13: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1258:21: error: ‘struct usb_serial_port’ has no member named ‘tty’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: At top level: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1280:2: warning: initialization from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1280:2: warning: (near initialization for ‘serial_ops.ioctl’) [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1281:2: warning: initialization from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1281:2: warning: (near initialization for ‘serial_ops.set_termios’) [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1284:2: warning: initialization from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1284:2: warning: (near initialization for ‘serial_ops.break_ctl’) [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1286:2: error: unknown field ‘read_proc’ specified in initializer /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1286:2: warning: initialization from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1286:2: warning: (near initialization for ‘serial_ops.ioctl’) [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1287:2: warning: initialization from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1287:2: warning: (near initialization for ‘serial_ops.tiocmget’) [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1288:2: warning: initialization from incompatible pointer type [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1288:2: warning: (near initialization for ‘serial_ops.tiocmset’) [enabled by default] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘usb_serial_init’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1352:2: error: implicit declaration of function ‘info’ [-Werror=implicit-function-declaration] /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c: In function ‘fixup_generic’: /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1406:2: error: ‘struct usb_serial_driver’ has no member named ‘shutdown’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1406:2: error: ‘struct usb_serial_driver’ has no member named ‘shutdown’ /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1406:1: error: ‘usb_serial_generic_shutdown’ undeclared (first use in this function) /usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.c:1406:1: note: each undeclared identifier is reported only once for each function it appears in cc1: some warnings being treated as errors make[2]: *** [/usr/local/bin/ztemtApp/zteusbserial/below2.6.27/usb-serial.o] Error 1 make[1]: *** [_module_/usr/local/bin/ztemtApp/zteusbserial/below2.6.27] Error 2 make[1]: Leaving directory `/usr/src/linux-headers-3.0.0-12-generic' make: *** [modules] Error 2 Install finished! Any suggestion? Update: from installation document , In some special cases, the setup package can’t automatically compile the driver, so you need change the configurations yourself and manually compile the driver. Method: enter the directory: /usr/local/bin/ztemtApp/zteusbserial, and find the corresponding kernel version of current system. I can see 2.6.27 2.6.28 2.6.29 2.6.30 2.6.31 2.6.32 2.6.33 2.6.34 2.6.35 2.6.36 2.6.37 2.6.38 2.6.39 below2.6.2 in the directory. Which version shall I pick up for installation? Readme file says, we have to do this to insert ztemt.ko in kernel.

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  • Project Management Helps AmeriCares Deliver International Aid

    - by Sylvie MacKenzie, PMP
    Excerpt from PROFIT - ORACLE - by Alison Weiss Handle with Care Sound project management helps AmeriCares bring international aid to those in need. The stakes are always high for AmeriCares. On a mission to restore health and save lives during times of disaster, the nonprofit international relief and humanitarian aid organization delivers donated medicines, medical supplies, and humanitarian aid to people in the U.S. and around the globe. Founded in 1982 with the express mission of responding as quickly and efficiently as possible to help people in need, the Stamford, Connecticut-based AmeriCares has delivered more than US$10.5 billion in aid to 147 countries over the past three decades. Launch the Slideshow “It’s critically important to us that we steward all the donations and that the medical supplies and medicines get to people as quickly as possible with no loss,” says Kate Sears, senior vice president for finance and technology at AmeriCares. “Whether we’re shipping IV solutions to victims of cholera in Haiti or antibiotics to Somali famine victims, we need to get the medicines there sooner because it means more people will be helped and lives improved or even saved.” Ten years ago, the tracking systems used by AmeriCares associates were paper-based. In recent years, staff started using spreadsheets, but the tracking processes were not standardized between teams. “Every team was tracking completely different information,” says Megan McDermott, senior associate, Sub-Saharan Africa partnerships, at AmeriCares. “It was just a few key things. For example, we tracked the date a shipment was supposed to arrive and the date we got reports from our partner that a hospital received aid on their end.” While the data was accurate, much detail was being lost in the process. AmeriCares management knew it could do a better job of tracking this enterprise data and in 2011 took a significant step by implementing Oracle’s Primavera P6 Professional Project Management. “It’s a comprehensive solution that has helped us improve the monitoring and controlling processes. It has allowed us to do our distribution better,” says Sears. In addition, the implementation effort has been a change agent, helping AmeriCares leadership rethink project management across the entire organization. Initially, much of the focus was on standardizing processes, but staff members also learned the importance of thinking proactively to prevent possible problems and evaluating results to determine if goals and objectives are truly being met. Such data about process efficiency and overall results is critical not only to AmeriCares staff but also to the donors supporting the organization’s life-saving missions. Efficiency Saves Lives One of AmeriCares’ core operations is to gather product donations from the private sector, establish where the most-urgent needs are, and solicit monetary support to send the aid via ocean cargo or airlift to welfare- and health-oriented nongovernmental organizations, hospitals, health networks, and government ministries based in areas in need. In 2011 alone, AmeriCares sent more than 3,500 shipments to 95 countries in response to both ongoing humanitarian needs and more than two dozen emergencies, including deadly tornadoes and storms in the U.S. and the devastating tsunami in Japan. When it comes to nonprofits in general, donors want to know that the charitable organizations they support are using funds wisely. Typically, nonprofits are evaluated by donors in terms of efficiency, an area where AmeriCares has an excellent reputation: 98 percent of expenses go directly to supporting programs and less than 2 percent represent administrative and fundraising costs. Donors, however, should look at more than simple efficiency, says Peter York, senior partner and chief research and learning officer at TCC Group, a nonprofit consultancy headquartered in New York, New York. They should also look at whether organizations have the systems in place to sustain their missions and continue to thrive. An expert on nonprofit organizational management, York has spent years studying sustainable charitable organizations. He defines them as nonprofits that are able to achieve the ongoing financial support to stay relevant and continue doing core mission work. In his analysis of well over 2,500 larger nonprofits, York has found that many are not sustaining, and are actually scaling back in size. “One of the biggest challenges of nonprofit sustainability is the general public’s perception that every dollar donated has to go only to the delivery of service,” says York. “What our data shows is that there are some fundamental capacities that have to be there in order for organizations to sustain and grow.” York’s research highlights the importance of data-driven leadership at successful nonprofits. “You’ve got to have the tools, the systems, and the technologies to get objective information on what you do, the people you serve, and the results you’re achieving,” says York. “If leaders don’t have the knowledge and the data, they can’t make the strategic decisions about programs to take organizations to the next level.” Historically, AmeriCares associates have used time-tested and cost-effective strategies to ship and then track supplies from donation to delivery to their destinations in designated time frames. When disaster strikes, AmeriCares ships by air and generally pulls out all the stops to deliver the most urgently needed aid within the first few days and weeks. Then, as situations stabilize, AmeriCares turns to delivering sea containers for the postemergency and ongoing aid so often needed over the long term. According to McDermott, getting a shipment out the door is fairly complicated, requiring as many as five different AmeriCares teams collaborating together. The entire process can take months—from when products are received in the warehouse and deciding which recipients to allocate supplies to, to getting customs and governmental approvals in place, actually shipping products, and finally ensuring that the products are received in-country. Delivering that aid is no small affair. “Our volume exceeds half a billion dollars a year worth of donated medicines and medical supplies, so it’s a sizable logistical operation to bring these products in and get them out to the right place quickly to have the most impact,” says Sears. “We really pride ourselves on our controls and efficiencies.” Adding to that complexity is the fact that the longer it takes to deliver aid, the more dire the human need can be. Any time AmeriCares associates can shave off the complicated aid delivery process can translate into lives saved. “It’s really being able to track information consistently that will help us to see where are the bottlenecks and where can we work on improving our processes,” says McDermott. Setting a Standard Productivity and information management improvements were key objectives for AmeriCares when staff began the process of implementing Oracle’s Primavera solution. But before configuring the software, the staff needed to take the time to analyze the systems already in place. According to Greg Loop, manager of database systems at AmeriCares, the organization received guidance from several consultants, including Rich D’Addario, consulting project manager in the Primavera Global Business Unit at Oracle, who was instrumental in shepherding the critical requirements-gathering phase. D’Addario encouraged staff to begin documenting shipping processes by considering the order in which activities occur and which ones are dependent on others to get accomplished. This exercise helped everyone realize that to be more efficient, they needed to keep track of shipments in a more standard way. “The staff didn’t recognize formal project management methodology,” says D’Addario. “But they did understand what the most important things are and that if they go wrong, an entire project can go off course.” Before, if a boatload of supplies was being sent to Haiti and there was a problem somewhere, a lot of time was taken up finding out where the problem was—because staff was not tracking things in a standard way. As a result, even more time was needed to find possible solutions to the problem and alert recipients that the aid might be delayed. “For everyone to put on the project manager hat and standardize the way every single thing is done means that now the whole organization is on the same page as to what needs to occur from the time a hurricane hits Haiti and when a boat pulls in to unload supplies,” says D’Addario. With so much care taken to put a process foundation firmly in place, configuring the Primavera solution was actually quite simple. Specific templates were set up for different types of shipments, and dashboards were implemented to provide executives with clear overviews of every project in the system. AmeriCares’ Loop reports that system planning, refining, and testing, followed by writing up documentation and training, took approximately four months. The system went live in spring 2011 at AmeriCares’ Connecticut headquarters. While the nonprofit has an international presence, with warehouses in Europe and offices in Haiti, India, Japan, and Sri Lanka, most donated medicines come from U.S. entities and are shipped from the U.S. out to the rest of the world. In addition, all shipments are tracked from the U.S. office. AmeriCares doesn’t expect the Primavera system to take months off the shipping time, especially for sea containers. However, any time saved is still important because it will allow aid to be delivered to people more quickly at a lower overall cost. “If we can trim a day or two here or there, that can translate into lives that we’re saving, especially in emergency situations,” says Sears. A Cultural Change Beyond the measurable benefits that come with IT-driven process improvement, AmeriCares management is seeing a change in culture as a result of the Primavera project. One change has been treating every shipment of aid as a project, and everyone involved with facilitating shipments as a project manager. “This is a revolutionary concept for us,” says McDermott. “Before, we were used to thinking we were doing logistics—getting a container from point A to point B without looking at it as one project and really understanding what it meant to manage it.” AmeriCares staff is also happy to report that collaboration within the organization is much more efficient. When someone creates a shipment in the Primavera system, the same shared template is used, which means anyone can log in to the system to see the status of a shipment. Knowledgeable staff can access a shipment project to help troubleshoot a problem. Management can easily check the status of projects across the organization. “Dashboards are really useful,” says McDermott. “Instead of going into the details of each project, you can just see the high-level real-time information at a glance.” The new system is helping team members focus on proactively managing shipments rather than simply reacting when problems occur. For example, when a container is shipped, documents must be included for customs clearance. Now, the shipping template has built-in reminders to prompt team members to ask for copies of these documents from freight forwarders and to follow up with partners to discover if a shipment is on time. In the past, staff may not have worked on securing these documents until they’d been notified a shipment had arrived in-country. Another benefit of capturing and adopting best practices within the Primavera system is that staff training is easier. “Capturing the processes in documented steps and milestones allows us to teach new staff members how to do their jobs faster,” says Sears. “It provides them with the knowledge of their predecessors so they don’t have to keep reinventing the wheel.” With the Primavera system already generating positive results, management is eager to take advantage of advanced capabilities. Loop is working on integrating the company’s proprietary inventory management system with the Primavera system so that when logistics or warehousing operators input data, the information will automatically go into the Primavera system. In the past, this information had to be manually keyed into spreadsheets, often leading to errors. Mining Historical Data Another feature on the horizon for AmeriCares is utilizing Primavera P6 Professional Project Management reporting capabilities. As the system begins to include more historical data, management soon will be able to draw on this information to conduct analysis that has not been possible before and create customized reports. For example, at the beginning of the shipment process, staff will be able to use historical data to more accurately estimate how long the approval process should take for a particular country. This could help ensure that food and medicine with limited shelf lives do not get stuck in customs or used beyond their expiration dates. The historical data in the Primavera system will also help AmeriCares with better planning year to year. The nonprofit’s staff has always put together a plan at the beginning of the year, but this has been very challenging simply because it is impossible to predict disasters. Now, management will be able to look at historical data and see trends and statistics as they set current objectives and prepare for future need. In addition, this historical data will provide AmeriCares management with the ability to review year-end data and compare actual project results with goals set at the beginning of the year—to see if desired outcomes were achieved and if there are areas that need improvement. It’s this type of information that is so valuable to donors. And, according to York, project management software can play a critical role in generating the data to help nonprofits sustain and grow. “It is important to invest in systems to help replicate, expand, and deliver services,” says York. “Project management software can help because it encourages nonprofits to examine program or service changes and how to manage moving forward.” Sears believes that AmeriCares donors will support the return on investment the organization will achieve with the Primavera solution. “It won’t be financial returns, but rather how many more people we can help for a given dollar or how much more quickly we can respond to a need,” says Sears. “I think donors are receptive to such arguments.” And for AmeriCares, it is all about the future and increasing results. The project management environment currently may be quite simple, but IT staff plans to expand the complexity and functionality as the organization grows in its knowledge of project management and the goals it wants to achieve. “As we use the system over time, we’ll continue to refine our best practices and accumulate more data,” says Sears. “It will advance our ability to make better data-driven decisions.”

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  • Video Editing Software Recommendation

    - by Lee
    I want to get some recommendations for Video Editing software. I need the software to do the following: Encode to multiple formats, .avi, .wma, DVD format, etc. Most of all we need to encode a file to .flv format. Ability to burn the file to DVD. Ability to perform video editing on the file. Easy-to-use. Specially, for the beginning video editor.

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  • Can't connect Gtalk from external services like meebo, or clients like iChat and Adium

    - by Juan Esteban Pemberthy
    I've been using Gtalk from the beginning, usually with the clients Adium and iChat, but suddenly my account stop working for those clients and other external services like meebo.com, the weird thing (for me) is that my username and password is fine since I can login without problems to any other service like Gmail, and from there I can use talk, the windows official client also works, any clues on what's going on?

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  • mplayer audio desync

    - by geek
    I have and avi file and an ac3 file that contains an alternate audio stream. I run mplayer like: mplayer -audiofile foo.ac3 bar.avi mplayer takes the audio stream from the ac3 file as expected, but when I try to scroll the video using arrows or pgup/pgdown keys, the audio gets desynced: mplayer just starts playing the audio stream from the beginning. Do I have to pass any additional command line arguments in order to make it scroll properly without desyncing audio?

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